2013 protos annualreport by Join For Water

PROTOS Annual report 2013

CONTENTS

Foreword- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1 2013 in a nutshell - - - - - - - - - - - - - - - - - - - - - - - 2 Mission statement - - - - - - - - - - - - - - - - - - - - - 4 PROTOS world wide - - - - - - - - - - - - - - - - - - - - 5 Benin - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7 Mali - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8 Great Lakes Region- - - - - - - - - - - - - - - - - - 9 Haiti - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10 Ecuador- - - - - - - - - - - - - - - - - - - - - - - - - - - 11 Countries overview- - - - - - - - - - - - - - 12-13 Madagascar- - - - - - - - - - - - - - - - - - - - - - - - 14 Belgium - - - - - - - - - - - - - - - - - - - - - - - - - - 15 Gourboko, Benin. See p. 7 ‘A learning community’

Environmental and social report - - - - - - - - 16 Organisational chart - - - - - - - - - - - - - - - - 17 Environmental indicators- - - - - - - - - - - 18 Social indicators- - - - - - - - - - - - - - - - - - - 19 Alliances and networks - - - - - - - - - - - - 20 Financial report Balance - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21 Results - - - - - - - - - - - - - - - - - - - - - - - - - - - - 22 Details- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 23 Special thanks to- - - - - - - - - - - - - - - - - - - - 24 GRI overview - - - - - - - - - - - - - - - - - - - - - - - - - 25

ABBREVIATIONS

contact PROTOS Benin - info.benin@protosh2o.org PROTOS Ecuador - info.ecuador@protosh2o.org PROTOS Haiti - info.haiti@protosh2o.org PROTOS Uganda - info.uganda@protosh2o.org PROTOS Rwanda - info.rwanda@protosh2o.org PROTOS Mali - info.mali@protosh2o.org PROTOS Madagascar - info.madagascar@protosh2o.org PROTOS Belgium - info@protosh2o.org PROTOS vzw - Flamingostraat 36 - B-9000 Gent tel +32-9-235 25 10 - info@protosh2o.org www.protosh2o.org Company registration number 0417.299.047 www.facebook.com/protosh2o

AGM BD BFFS DGD EFQM EU FTE GRI GWS IWRM UN UNDP VAIS VPWvO

Annual General Meeting Board of Directors Belgian Fund for Food Security Directorate General for Development Cooperation European Foundation for Quality Management European Union Fullt-time Equivalent Global Reporting Initiative Global Water Solidarity Integrated Water Resources Management United Nations United Nations Development Programme Flemish Agency for International Cooperation Flemish Partnership Water for Development

Foreword Ceci n’est pas un "Best Belgian Sustainability Report" The present annual report will not receive first prize as best sustainability report, I’m afraid. Indeed, in the category of NGOs, PROTOS was already honoured last year with the Award for Best Sustainability Report 2012, conferred by the Belgian Institute of Auditors. We are therefore not eligible in 2013. But we will maintain our focus on quality and sustainability. We are committed to providing sustainable, equitable and participatory water management. Sustainable development is the essence of our mission. With this annual report, we wish to show our donors and stakeholders that their financial support is well invested. In 2013 we also received the C2E-Committed to Excellence certificate as three of our improvement projects were approved by an independent EFQM validator. Improvements were achieved in our financial and administrative management, our staff policy and our partner support in the South. In January 2014 the Belgian Development Cooperation (DGD) ratified our 2014-2016 multi-annual programme. This provides the basic financial support for our operations in the South and the North to which other programmes can be subsequently linked. The approval was the result of a thorough preparation by our team. In ratifying our multi-annual programme, the government also sanctioned our new strategy based on action-research. We will remain active as co-contractors in infrastructure projects, but will put greater focus on capacity building, support of local partners, such as local authorities, and knowledge management and dissemination.

Our Facebook page https://www.facebook.com/PROTOSh2o and our electronic newsletter allow you to follow our operations first hand. Events such as World Water Day (22 March) and Global Hand Washing Day (15 October) are ideal opportunities to invite our sympathisers to organize an event of their own in their local communities. Your support is of vital importance! If you are not already a PROTOS volunteer, or a member of our general assembly, please be welcome to join us. Arnoud Lust PROTOS chairman

PROTOS / Annual Report 2013

2013 in a nutshell No time to be idle in 2013

Over the past year, PROTOS and its partners once more put their names to quite a few accomplishments. After a period of difficulties we were back on track and managed to maintain the steady growth of our project volume.

Professional management and the pursuit of quality

Although PROTOS has focussed on the management and monitoring of the existing water systems over the past years, the number of people benefitting from access to drinking water, basic sanitation and irrigation is still on the increase.

PROTOS invests substantially in capacity-building and financial and administrative management, in both its country offices and local partner organisations. As a result, we have been able to submit global consolidated annual accounts for the past few years.

Our unique approach

In 2013, PROTOS’ steadfast pursuit of quality received official recognition. Our NGO received the Committed to Excellence (C2E) quality label as a result of three successfully implemented improvement projects based on the EFQM model (European Foundation for Quality Management). This award is not an ultimate objective as such, but must be considered an encouragement to continue our pursuit of excellence in our day to day operations.

In the field of development cooperation and water management, PROTOS receives growing recognition as a professional NGO with an innovative and progressive approach. PROTOS’ multi-actor approach is highly acclaimed within the sector. Not only does PROTOS work with user groups and local partner organisations, it also cooperates with official bodies such as city councils and government services. PROTOS advises them in assuming their responsibilities. The object is to firmly entrench operations in the local communities so as to ensure a sustainable management. Knowledge as key to development: action-research

The role and position of PROTOS within the global community of development cooperation is also given necessary thought. In 2012 we chose to concentrate ourselves on action-research and the dissemination of our acquired know-how. Our main motivation for this approach is to be able to provide a substantial added value to global development cooperation, although we may only be a minor player in the field. With the action-research approach we especially want to develop new ideas and models, put them into practice and assess them. Next, we want to share our experiences and observations so other players may use them. In 2013 we appraised our knowledge management and dissemination approach. From this evaluation we drew lessons for our transition to action-research and our future in general. Together with some of our

collaborators and partners from the South, we held an international seminar to define a coherent actionresearch approach and vision. Our collaborators and partners are now taking the next steps to implement action-research within each country’s specific context.

PROTOS / Annual Report 2013

Over the past years, constant efforts have also been made to improve staff policy. A period of increased staff turnover was the signal to shift into higher gear. PROTOS implemented a coherent policy based on salary scales for the different positions, applicable both to Belgian and country office staff. Qualifications and procedures are clearly defined in a manual, and within the framework of the EFQMmodel, performance and career development reviews are required for all staff. However, further monitoring is still necessary to firmly establish this practice within the organisation. As a result, staffing has gained stability and turnover can now largely be attributed to project related recruitment. In future, we wish to pursue the further professionalization of our staff policy. Extra attention will be paid to skills management within the organisation. Our conversion towards action-research will depend for its success on our pursuit of appropriate skills.

It’s not always a walk in the park

Nothing is ever easy or simple. Hardly surprising: PROTOS is primarily active in Least Developed Countries which often suffer political instability and fragile economic development. In Mali we have been able to resume our activities. The country remains unsafe but the areas where PROTOS operates are outside the critical conflict zone, allowing us to resume work with all necessary precaution. In December 2013 a new president was elected in Madagascar, but the political and economic crisis that started with the 2009 coup is still continuing. On the whole, the country remains isolated from the international community. Among the population of Haiti, discontent concerning the new president is growing and the situation remains volatile. The presence of UN peace-keepers provides little or no improvement. Despite all this, we managed to fully implement our programmes in these countries.

A number of large and challenging projects were started in 2013. Such as the PASAH project in Haiti to expand the existing irrigation system. It entails the construction of an aqueduct, an important technical challenge, while concentrating at the same time on organising the farmers and the management of the infrastructure. Ever more often PROTOS is solicited to provide solutions for urban sanitation. This is a fairly new sector for PROTOS but obviously there is a growing need for durable solutions. As a result PROTOS ordered a preliminary study for Toamasina in Madagascar and signed a contract with the EU to provide two communes of Bamako, Mali’s capital, with faecal sludge collection and treatment service. The title to our new 2014-2016 multi-annual programme, approved by the Belgian Development Cooperation, reads as follows: “Good local water management: a road to good governance”. It expresses our firm belief that our support of local water management also prepares all users and parties involved for sound local governance.

There’s no challenge we won’t meet

Ready to teach all about hygiene at school - Haiti Funding remains necessary

To have an increasing number of our programmes approved by the different subsidising authorities is a positive development. However, we must remain very much aware that these fantastic accomplishments in the field can only be carried out if PROTOS also raises its own, necessary funding. Efforts to raise funds remain crucial to meet the required personal contribution of approximately 20% and to cover the unsubsidised operational expenses of PROTOS. A sound and durable balance between available own resources and project quantity is important. All extra funding is most welcome.

PROTOS / Annual Report 2013

Mission statement PROTOS seeks to promote fair and mutually beneficial relations between the North and the South. PROTOS aims at facilitating sustainable and empowering development processes that are well integrated in the local cultural and social context and that strive to improve the general well being of the destitute groups in the South. In that view, water is a key element. Given its expertise in this field, PROTOS particularly stands up for equitable, sustainable and participatory water management in the North and the South. • Equitable water management assumes solidarity amongst all users, whereby each individual has the right to sufficient water quantities for a well-balanced human development. • Sustainable water management seeks to optimally use the available water sources without threatening the other users, the environment or the future.

• Participatory water management requires the involvement of each individual and community, including disadvantaged groups, providing the opportunity for them to take control of their own future. In this, a fair gender balance has to be respected.

PROTOS wants to achieve these objectives by: • Supporting participatory development programmes in the South: via an improvement of access to water, and of distribution and/or valorisation of water, PROTOS aims to improve the socio-economic situation of the local population. • Being a lever: by strengthening the capacities, the vision and the position of organisations that are able to capitalize on the knowledge fostered by these programmes and capable of making profit of this knowledge in the future. • Stimulating the cooperation between all parties involved in the planning and implementation of local development, including the civil society organisations and the local authorities. • Stimulating the debate on the equitable, sustainable and participatory water resources management in both the North and the South. The experiences of PROTOS and its partner organisations are able to contribute to this debate. PROTOS / Jaarverslag 2013

PROTOS worldwide Strategy Water management is both captivating and complicated. PROTOS and its partners are active in nine countries and rely on several correlative strategies to improve water management. Under the header “2013 in a nutshell”, you were able to read up on action-research as our new global approach. In what follows, we highlight a few of the other strategies that remain important.

Local project ownership and capacity building: it is important for all actors to develop the proper skills in order to fully engage themselves in their role. To achieve this, we train municipalities, drinking water and irrigation committees, to become independent project owners. Infrastructure, such as water supply points and canals, is of course the most visible aspect of project ownership. However, true project ownership also entails outlining strategies and policies, as well as developing adequate management structures. This “software” is less visible but all the more important to ensure the infrastructure’s (the “hardware’s”) durability.

Multi-actor approach: development is not a single actor performance. Many groups at different levels are involved, be it public (local authorities, regional public services), civil (user or farmer organisations), or private (tradesmen, private administrators,…). The interaction between all these stakeholders is complex but essential to obtain long-lasting results. Gender and inclusion: it is important that the underprivileged be involved. This also applies to women; we will continue to safeguard an equitable balance between the interests of both men and women. The link between local and global: real change is impossible if one works on a local level only. Involving national structures in order to adapt laws, rules and regulations, is equally important. Together with our partners, we therefore actively partake in several consultation platforms where we draw on our field experience. Then again, we also apply national agreements and strategies in the field. The interaction between local and global levels, or “glocalisation”, is a true enrichment for all involved.

Integrated Water Resources Management (IWRM) is the global strategy embracing all projects. Whatever we and our partners do, must meet a number of principles: (a) geography: what is the impact of an intervention on another area, i.e. downstream; (b) utilisation: a source or river may be used for drinking water, agriculture, crafts and industrial processes,… optimal use makes all possible; (c) involvement: water involves many actors – the various user groups of course, but also for instance the public authorities, who need to confer with each other and reach a consensus; (d) ecology: our present use, or abuse, of our water supplies will have an impact on the future and we must ensure it remains available, in quantity and quality, for future generations.

PROTOS / Annual Report 2013

SOUTH and NORTH The participants at the Partner Congress - October 2013

Advocacy: the right to drinking water and sanitation On 28 July 2010, the General Assembly of the UN adopted a resolution, declaring drinking water and sanitation a fundamental human right. Such a UN resolution has significant symbolic value but can only be enforced if it is passed into the laws of a country. The current Belgian legislature offered that possibility as article 23 of the Constitution was opened to amendment. A few Members of Parliament, backed by PROTOS and the Rés’Eau network, submitted a bill, but as yet, access to water and sanitation as a human right has not been passed into the Belgian Constitution. However, on 13 February 2014, the majority parties did manage to have a resolution adopted by the Chamber of Representatives regarding the universal right to water (Doc 53 2642/010). Although less binding than a constitutional article, this resolution is nevertheless a significant step forward. The task now at hand is to keep article 23 of the Constitution open to amendment for the next legislature: the lawmakers promised to see to this.

Partner Congress, October 2013 In 2012, a thorough process of in-house reflection pointed towards action-research as our new guideline. During the Partner Congress of October 2013, this strategic choice was further developed. Based on external evaluations of knowledge management and dissemination, the participants concluded that action-research is first and foremost an approach. PROTOS puts the emphasis on action: together with our partners, we answer practical research questions by putting solutions to the test through our programmes and projects in the field. Most questions involve management models. How do you establish a functional management structure for durable drinking water services and water for agriculture, adapted to the context of a developing country? How can local Integrated Water Resources Management contribute to a population’s protection against the effects of climate change? Of course, not every single new programme will entail action-research questions, or as our congress’ moderator simply put it: “One does not sprinkle parsley in every soup.”

Debate: “Drinking water and the importance

of public-public partnerships”

PROTOS / Annual Report 2013

During the October 2013 PROTOS-debate, three important Belgian organisations, active in the water sector - “Watergroep”, “Vivaqua” and SWDE - provided insight into their different partnerships that strengthen capacities of their colleagues in developing countries. Once again, PROTOS managed to organise a truly Belgian event, welcoming participants from our country’s three regions plus our partners from the South who travelled to Belgium for the Partner Congress.

On pages 7-15, we describe one project per country. You can read more about the other programmes on the web site, see ”our programs”.

Benin The Manonkpon farmer organisation ‘Cinq doigts’:

A learning community Over 70% of the Benin population depends on agriculture for its income. For their seasonal farming, families use fairly unsophisticated agricultural techniques and very few additives such as fertilizer. Water turns out to be an impeding factor for production: during the dry season, an average of 40% of the farmers face harvest losses due to flooding, whereas 20% suffer from drought. 11% of the Benin population is affected by food insecurity. Certain areas of Benin are more vulnerable than others: in the north-west (Atacora-Donga) and the south-east (Mono-Couffo) there are communities where 37% of the rural population suffers from food insecurity on a yearly basis. The AMARE* project tries to resolve these problems through increasing and diversifying agricultural production in these areas. Improved use and management of water supplies is of crucial importance here.

Another aspect of AMARE is to increase the farmer organisations’ rice and horticultural production. The organisations receive assistance to improve the distribution of quality seed-stock, and to process and sell the crops. Furthermore, AMARE provides guidance to two regional umbrella farmer organisations. This support is essentially concerned with briefing, training and counselling the member organisations, and with lobbying for a better dialogue between public agricultural services, city councils and farmer organisations. Above all, AMARE wishes to create a learning community. PROTOS organises thematic studies and workshops and provides essential input for regional and national consultation platforms. *AMARE = Appui à la Maîtrise et la Gestion des Aménagements et les ressources en Eau Agricole (Support for project ownership and management of agricultural infrastructures and water supplies).

PROTOS trains and advises 48 farmer organisations in optimal water management and agricultural production enhancement. Elements are: mechanised farming; use of improved seed-stock, organic and mineral fertilizers, herbicides and pesticides; marketing. To ensure richer harvests, embankments, sluices, wells, reservoirs and pumping stations receive proper maintenance and are being expanded.

“PROTOS taught us how to use the water from our lake for irrigation and helps us with the construction of pumping stations… We can now cultivate the land year round and are less dependent on the rains!”

A rice paddy in Houin-Tokpa, in the South of Benin

Donor > All PROTOS programmes in Benin > DGD • BFFS • EU • Province of West Flanders • Fondation Ensemble • ICCO/WASH Alliantie • Stichting Gillès • Fonds Elisabeth and Amélie via King Baudouin Foundation • Haven Antwerpen and the Flemish Administration via VPWvO •

PROTOS / Annual Report 2013

Mali

Joining forces for a better water management In Bamako, capital of Mali, the state-owned company SOMAGEP is responsible for drinking water distribution. But due to rapid population growth, the company is unable to keep up with the necessary expansion of its network. In the suburbs water distribution is either weak or, at times, entirely lacking. Only half of the 300.000 inhabitants of Bamako’s Commune IV are being serviced by SOMAGEP. The other half fetches water from small autonomous systems, pumps and traditional wells with water of doubtful quality. For a number of years now, PROTOS and its local partner COPIDUC have been assisting Commune IV to expand, renovate and repair its drinking water infrastructure. But the infrastructure’s management remains a thorny issue. In 2013, PROTOS and COPIDUC studied the management of the 354 water points of Commune IV and analysed the results together with 150 local actors involved in the water sector. The following three major stumbling blocks were identified: management is often entrusted to volunteers; ill-conceived price setting; insufficiently transparent financial management. Decentralisation requires the municipalities to be selfsufficient in matters of basic services such as water. However, this does not mean they have to manage the infrastructure themselves. According to the Water

Law, they are allowed to outsource the management to, for instance, a drinking water committee or a private operator. Depending on the management model used, both parties have different rights and obligations. As these rights and obligations are often insufficiently known, they were properly explained to all parties involved. Together, municipality and operators drew up a standard contract, negotiated water prices and discussed communal water charges. Extra attention was paid to consumer communication, as consumers often lack contact points for complaints and are not involved in decisions related to network expansion. This approach received positive response from all involved. In 2014, PROTOS and COPIDUC will continue down this road, step by step, to develop a participatory, equitable and sustainable water management.

Mama Niaré, inhabitant of the Kalabambougou neighbourhood:

“We would be very happy to see our Commune firmly committed; to see that it not only collects our contributions, but also informs us on water issues in our neighbourhood.”

Donors > All PROTOS programmes in Mali > DGD • BFFS • UNICEF • 11.11.11 • Flemish Administration, Antea Group and AWW water-link via VPWvO • Groep Willemen, VPK Packaging group and municipality of Ranst via Entrepreneurs pour Entrepreneurs • Blue Planet Run Foundation • Association Sud-Nord • Stichting Rainwater Harvesting • Agronomes et Vétérinaires Sans Frontières • Family and friends Delsaerdt Elise • Lindemans friends •

PROTOS / Annual Report 2013

Great Lakes Region

Raising awareness can do the trick Nizi is a small mining town of approximately 8.000 people in the Ituri District in the north-east of the DR Congo. Searching for gold is still an important occupation, but prosperity has long since gone from the region. Thanks to PROTOS’ partner CIDRI*, water diverted from the mountains now reaches Nizi. Ten private drinking water taps and eighteen reservoirs supplying the lower lying neighbourhoods are presently in use. Since World Water Day 2014, Marie-Rose and her team are in charge of the drinking water network and she is most pleased: Marie-Rose, inhabitant of Nizi:

“Fetching water from the river shallows was hard work and we were astonished to see the water could be diverted to the town. Water is the source of life, the source of progress.”

But there is much more to this project than just the construction of a drinking water system. Paying attention to hygiene was just as important and PHASTcommittees were created in every neighbourhood. PHAST is a participatory programme to propagate sound sanitary and hygienic habits. A little refrain now resounds in the schools: “Wash you must, or otherwise get scabies and an awful itch.” Paula, one of the animators of CIDRI, is strongly convinced that raising awareness is a powerful tool. The main emphasis is on maintenance and cleanliness, on the use of lids on all receptacles for storing water, and on a proper method to solve all disputes amicably. CIDRI also points out the importance of toilets and suggests each household should build one. “Nothing is easy at first, but we’ll manage.”

Already back in 1999, there were plans to develop a water system, but the war put a spanner in the works. Not until 2009 were operations started in the mountains. The inaccessible terrain and a series of acts of vandalism, however, made the inhabitants doubt the project was feasible. Especially the lack of proper construction materials hindered the works. But with everyone contributing an effort, some by donating a parcel of land, others by joining in the digging of the ditches, the project was successful in the end.

Fetching water has become much easier in Nizi

* CIDRI = Centre d’Initiatives de Développement Rural en Ituri. PROTOS and CIDRI have been active partners since 1982 This article was freely adapted from an extensive travel report by Guy Poppe.

Donors > All PROTOS programmes in the Great Lakes Region > DGD • EC • 11.11.11 • Province of East Flanders • Province of Vlaams-Brabant • Flemish Administration and Antea Group via VPWvO • LIMA nv • ACLVB/CGSLB via Sociaal Fonds Voeding VIA • Terre Bleue en Baltimore Aircoil via Entrepreneurs pour Entrepreneurs • Nationale Loterij • Brugs Fonds voor Ontwikkeling en Samenwerking • Private donations •

PROTOS / Annual Report 2013

Haiti

The aqueduct to Bidal: the road to food security The aqueduct is almost finished now

The food security programme of Croix Fer, a district of Belladère, tries to change this. The programme is directed by PROTOS and its local partner SOE (Service Oecuménique d’Entraide) and includes the creation of an irrigation system in the Penal-Bidal area. The infrastructure works of this irrigation system are expected to be completed by September 2014. The system’s success is based on two principles. First, provide the means for the local farming community to ameliorate its living conditions. As the farmers themselves will be responsible for managing the system and coordinating the infrastructure works, they are given a voice, dignity, power and leverage to improve their community. Second, irrigation is one of the most important roads to food security. Irrigated lands provide reliable and stable harvests. Irrigation instantly makes a difference.

Association Irrigants Bidal Penal: “As administrators of this irrigation system, we are proud of this project. It is one of the most important accomplishments in our district, demonstrating what we’re capable of. Next dry season, we’ll be able to plant 100 ha; this has never been done before. As from now, we have the means to give a new direction to our future.”

What makes the irrigation system of Penal-Bidal special is the complexity of the infrastructure works directed by PROTOS. A 250 meter aqueduct, spanning the Onde Verte river, is needed to bring the main irrigation channel to the Bidal community. By the start of the next dry season, the farmers will be able to inaugurate the aqueduct.

Donors > All PROTOS programmes in Haiti > DGD • UNICEF • 11.11.11 • Consortium ‘Haïti Lavi 12-12’ • Province of Antwerp • Province of West-Flanders • Havenbedrijf Gent via Entrepreneurs pour Entrepreneurs • Lions Club International Foundation (rehabilitation after earthquake 2010) • Fondation Ensemble • Nationale Loterij • HidroPLUS PIDPA • UEBH • Private donations •

PROTOS / Annual Report 2013

Travelling deep into the interior is the best way of getting acquainted with Haiti. This is where you meet the farmers seeking to sustain their families. This is far from easy as the means to cultivate the land are limited, the seed-stocks are of poor quality, and nature, especially the droughts, can lash out cruelly. It is subsistence farming, based on a day to day hope of survival. During the dry season, lasting from November until March, many agricultural areas turn into “zòn gran gou” – “zones of great hunger”.

Ecuador

CENAGRAP spreads its wings and leaves the PROTOS nest…

Worried about the survival of their drinking water supplies, the water users joined forces and created CENAGRAP: their management centre for the rural drinking water systems of Cañar. It was a slow process, with no roadmap, on unbeaten tracks, and no ready-made solutions. The people of CENAGRAP came up with their own solutions and drew their map as they went along on their road of learning. As factual administrator of the drinking water systems, CENAGRAP became:

At the time of its conception, CENAGRAP was operating in a legal void. But since 2008, and with the new Constitution, this public-community partnership is considered a management model for rural drinking water supplies. As soon as the new Water Law is passed, CENAGRAP will be able to obtain true legal status. The road we travelled together, as individuals and as an organisation, was a road covered in learning: about civil society and participation, about the mandate of local authorities and how each player can be allowed to play his part. Or about the reluctance to use chlorine, what species of tree to plant where… All this local lore we preserved and used in environmental education. So much of what we learned was also applicable elsewhere making Cañar a true school and source of inspiration for local development. And now CENAGRAP can grow into maturity… out of the shade of PROTOS and its local partners.

It all started in 1999 when PROTOS teamed up with local NGOs to implement Integrated Water Resources Management for drinking water supplies, irrigation systems and sanitation. Drinking water systems were built together with the civil society and local NGOs. Technical and social management of the systems was entrusted to local drinking water committees (JAAP). It soon became clear however, that these committees were in need of a coordinating body to help them with technical problems and to mediate in social conflicts. As trust in the local governing bodies was at an all-time low at the time, municipalities could not take up this task.

• The contact point for the drinking water committees and water users, • The specialist in rural drinking water supplies for the municipalities, • The sales point for high-quality spare parts, • The laboratory supervising drinking water quality, ...

In the Ecuadorian highland province of Cañar, some 400 km south of the capital Quito, there exists an autonomous, efficient and innovative model for the management of rural drinking water supplies: CENAGRAP, oneof-a-kind in Ecuador.

Everyone lends a hand during the works

Donors > All PROTOS programmes in Ecuador > DGD • Province of East Flanders • Municipality of Berlare • Municipality of Oosterzele • Municipality of Bierbeek • Fondation Ensemble • Flemish Administration, TMVW Water-link and GROHE via VPWvO • Ecobeton Water Technologies • KrisKras • TREVI • Fonds Vorming Essenscia via Entrepreneurs pour Entrepreneurs •

PROTOS / Annual Report 2013

Belgium Office ► Ghent ► 19 employees Partners ► Bevrijde Wereld▕ Iles de Paix▕ Milieuzorg op School▕ Good Planet Belgium▕ COREN ~~ ► Thematic and technical support regional offices▕ advocacy▕ knowledge exchange and management▕ external relations and communication▕ networking▕ global education ▕ fundraising▕ administration and finances.

Haiti

Office ► Port-au-Prince ► 13 employees Partners ► CPH▕ GTIH▕ ODRINO▕ CUSIC▕ UDECOBEL▕ DDA▕ ITECA Types of intervention ► Zones ► Cap Haïtien ► Camp Perrin ► Port-au-Prince ► Terre-Neuve ► Belladère ► Moustiques

Ecuador

► Cuenca ► Local offices: Saraguro, Esmeraldas ► 6 employees Partners ► Local ngo: CEDIR, SENDAS en CEFODI▕ Second-line organisations and water committees▕ Municipal authorities▕ APROCA, APROCAM en APROCAR (cacao farmers' associations)▕ Province of East Flanders. Types of intervention ► Zones Office

►

Andes South: Cañar, Oña, Saraguro

►

Coast: Muisne and Rioverde in the province of Esmeraldas

Mali

Office ► Bamako ► Local offices: Sévaré, Nioro du Sahel ► 17 employees Partners ► AMASBIF▕ COPIDUC▕ PNE▕ PROMETHEE▕ Municipalities▕ UNICEF Type of interventie► Zones ► 12 municipalities in Mopti region ► Bamako ► Cercles de Nara et Nioro du Sahel

IWRM Drinking water Water for agriculture Sanitation

PROTOS / Jaarverslag 2013

Great Lakes Region

Rwanda, Burundi, DR Congo Office ► Kigali (Rwanda) ► 6 employees Type of intervention

Office ► Zones

► Antenne: Fort Portal (Oeganda) ► 3 employees

Type of intervention ► Zones

► District Muhanga (Rwanda) ► Province of Gitega and Bujumbura rural (Burundi) Partners ► OAP▕ AVEDEC▕ ODAG (Burundi) ► COFORWA▕ UGAMA-CSC▕ DUHAMIC-ADRI▕ District Muhanga (Rwanda) ► REHA-PEHA + member organisations (DR Congo)

Uganda, DR Congo (Ituri)

District Kamwenge, ► River Mpanga Catchment, Lake George Basin (Oeganda) ► Ituri (DR Congo) Partners ► JESE (Uganda) ► CIDRI (DR Congo)

Madagascar

► Antananarivo ► 7 employees Partners ► FIKRIFAMA▕ ong Saint Gabriël▕ AMI (Association Miarintsoa) Type of intervention ► Zones Office

► Toamasina ► Andromba ► Antanifotsy

Benin

Office ► Cotonou ► Antennes: Natitingou, Lokossa ► 21 employees Partners ► PNE▕ Helvetas▕ DCAM-Bethesda▕ EAA – Eau et Assainissement Afrique▕ SNV-Benin▕ CEBEDES▕ BUPDOS▕ URP Mono/Couffo▕ URP Atacora/Donga▕ Municipalities Type of intervention ► Zones ► Mono/Couffo ► Atacora/Donga

In every partner country, PROTOS takes the same strategic lines: applying Integrated Water Resources Management; municipalities as client-contractors for public services, farmer groups as client-contractors for agricultural projects; a dialogue with local user committees; integrating sanitation into drinking water supply projects; a multi-actor approach; paying attention to gender; aiming for synergy and complementation; knowledge dissemination and exchange; participation in (national) consultations and advocacy ... To learn more about our strategy see p.5

www.protosh2o.org > Our programmes

PROTOS / Jaarverslag 2013

Madagascar

Water for ever - Andromba valley Professionalising drinking water management PROTOS and its partner Fikrifama have been active in six municipalities of the Andromba valley in Madagascar since 2008. Around thirty drinking water systems have since been installed. As is customary in rural areas, the management of each system was handed over to local drinking water committees, consisting of a few volunteers from the villages. However, as time went by, several villages suffered multiple and prolonged breakdowns, causing some of the systems to fall into disrepair. The local community management proved incapable of ensuring the systems’ durability. Although according to the Water Law ultimate responsibility for the infrastructure and its management lies with the municipalities, their lack of experience and finances often prevents them from adequately accomplishing this task. Eager to play their part in a sustainable maintenance of the infrastructure, the six municipalities decided to join forces and created an intermunicipal association. Together they hired a ‘professional’ to supervise the systems, assist the drinking water committees, and train and support the local technicians. This technician, called a TMMR, visits each system at least once per semester, checks the accounts and supervises the maintenance and repair works. Whenever necessary, the committees can call on him for assistance. At least three times a year he reports on his activities to the six mayors. Together, the six municipalities and the water committees bear the estimated 1600€ annual cost of this ‘professional’.

As a result, the systems were subject to regular maintenance and sound financial management. More user fees were collected, increasing the revenue and allowing to build up financial reserves for substantial renovation or expansion of the water systems. However, the country’s political and economic crisis severely reduced the municipalities financial resources and in 2013, three municipalities were unable to pay their contribution for the technician. But with the presidential elections at the end of 2013, constitutional order was restored and public administration should regain its proper functioning: chances are high that the discouraged municipalities return to the fold. In 2014, PROTOS and Fikrifama will pursue their efforts to ensure the long-term sustainability of this initiative.

Watch the video “First water, …” on the website http://protosh2o.org under Our Programs > Madagascar > GirelpaAndromba

The technician visits each system at least once per semester

Donors > All PROTOS-programmes in Madagascar > DGD • EU • Province of Limburg • Flemish Administration and De Watergroep via VPWvO • Jan Panis, Kumpen, Brouwerij Trappisten van Westmalle, Sociaal Fonds VIA and Algemeen Fonds via Entrepreneurs pour Entrepreneurs • SEDIF •

PROTOS / Annual Report 2013

Belgium 3000 young people marched for water in Sint-Niklaas on World Water Day 2013

Loop naar de Pomp?! – World Water Day, 22 March “Loop naar de Pomp?!”, or as we could freely translate this Dutch expression for the occasion, “Pump it up”: with this rallying cry, PROTOS, Solidagro (formerly ‘Bevrijde Wereld’) and a few other organisations, invited schools from the town of Sint-Niklaas to participate in an educational ‘water course’. “Transform your school, make water awareness the key” was the theme. Topics included in the workshops were: 1) the right to education – especially girls can’t go to school; 2) the economical use of natural resources by acting both as a water consumer and a water guard; 3) the lack of clean water and the vicious circle of illness, poverty and low life expectation it creates. About 3.000 students joined a march for water, expressing their solidarity with water bearers in Africa, Latin America and Asia and calling attention to the many challenges water creates worldwide. At the request of MOS (‘Milieuzorg op School’ – ‘Environmental Care at School’) and PROTOS, some 44.500 students from 273 schools throughout Flanders and Brussels, participated in the worldwide ‘Walks for water and sanitation’ campaign organised on World Water Day 2013.

Everyone WASH! – Global Hand Washing Day On 15 October 2013, over 200 people expressed their solidarity with the South by washing their hands under a tippy-tap, a southern alternative for the classical tap with running water. This event was organised in response to an appeal by PROTOS to ‘celebrate’ Global Hand Washing Day. It took place in the centre of Ghent and was picked up by regional television. In order to battle infant mortality rates, 15 October was proclaimed Global Hand Washing Day back in 2008. Indeed, washing hands with soap reduces the risk of diarrhoea by no less than 47%. Although it is an international day, it never received much attention in Belgium. Until PROTOS decided to launch the ‘Allemaal WASH’ - ‘Everyone WASH’ campaign together with the website www. allemaalwash.be, to help create higher awareness among people regarding the issues of water, sanitation and hygiene (WASH) in developing countries.

A foothold in French-speaking Belgium In 2013 PROTOS increased its presence in French-speaking schools. Thanks to several partnerships with French-speaking organisations, PROTOS was able to forge a solid relationship with five schools in Wallonia and three in Brussels. Particularly noteworthy in 2013 is our collaboration with COREN, a non-profit organization promoting sustainable development awareness in Walloon and Brussels schools. Together, PROTOS and COREN developed an educational programme examining water on both local and world levels. It was specifically designed for students at technical schools and contains three stages. The programme was tested by PROTOS and COREN in four technical schools and was highly appreciated by all participants. We will further strengthen this solid partnership in the coming two-year period.

Donors > PROTOS North Desk > DGD • VAIS • 11.11.11 • Province of East Flanders • City of Ghent • GROHE nv • ARGUS Milieupunt KBC CERA • Private Donations •

PROTOS / Annual Report 2013 15

Environmental and social report For the 5th year in a row, PROTOS publishes an environmental and social report for the whole PROTOS group. After having been able, for the first time, to draw up an intgrated balance sheet and financial statements for 2008, PROTOS has also taken this step for 2009 as regards sustainability and social reporting. We can now compare 5 years. PROTOS self-declares level C according to GRI-3 (Global Reporting Initiative). For the 4rd time we also report according to the GRI NGO Sector Supplements. From now on, you can read this report on our web site, together with the annually recurring parameters with a standard description. Although with a year’s delay, we expect to switch to GRI-4 for the 2014 report. After all, GRI is a learning process for PROTOS, during which we attempt to make some progress each year.

Organisational profile

2.1 up to 2.8 inclusive: See GRI overview on page 25 as a guideline. 2.9 In the reporting period, there were no significant changes regarding organisation or structure. 2.10 PROTOS received two awards over the past year. In the presence of the Ministry of local governments, PROTOS Rwanda received a medal from the district of Muhanga in recognition of the improved standard of living of its population and the cooperation with local authorities. In 2013, PROTOS Belgium won first prize for Best Sustainability Report in the NGO category, a yearly reward organised by the Belgian Institute of Auditors.

Report parameters

3.1 This report covers the period 1/1/2013 - 31/12/2013. 3.2 The previous annual report was published after having been adopted at the Annual General Meeting (AGM) on 22/06/2013. 3.3 Each year, PROTOS publishes an annual report after approval at the AGM in the month of June. 3.4 Contact point for this report: see bottom of page 25. 3.5 Process for defining the content of this report: see web site. 3.6 Setting the boundary of this report. Both the social report, the financial section and the social and environmental report in accordance with the GRI guidelines discuss PROTOS’ global activities carried out by its staff. However, our executive partners’ activities are not discussed. 3.7 Specific limitations on the scope or boundary of the report: see 3.6. 3.8 Basis for reporting that can significantly affect comparability from period to period. Now, 5 successive years can be compared for the whole PROTOS group.. 3.9 Data measurement techniques and the basis of calculations: identical to those of previous years: see web site. 3.10 Explanation of the effect of any re-statements of information provided in earlier reports: not applicable. 3.11 Significant changes from previous reporting periods in the measurement methods applied in this report: none. 3.12 GRI overview table with an overview of the indicators discussed: page 25.

Governance, Commitments, and Engagement 4.1 up to 4.15 inclusive: see web site. Social

SO3 Percentage of employees trained in organisation’s anti-corruption policies and procedures. You can find our policy on our web site. In 2013, 87% of our newly recruited employees were provided with verbal information on the Vademecum. In 2012 this was 81%. We aim for 100%. SO5 Participation in public policy development and lobbying: pages 3, 5, 6, 8, 20.

Product responsibility PR6: see web site. Economic Performance Indicators EC1 EC4 EC7

Direct economic value generated and distributed: pages 21-23. Significant financial assistance received from government: page 22. Procedures and policy documents for local hiring: see web site. For the ratio of PROTOS’ local employees to non-local employees, see LA13, category “by origin”.

NGO Sector Supplements NGO1 up to NGO8: see web site. 16

PROTOS / Annual Report 2013

Details on the 2013 Environmental and Social Indicators

Electricity consumption On 1/1/2011 PROTOS Ghent switched to a 100% green energy supplier. EN16/17: Total greenhouse emissions Compared to the 2009 base year, our total CO2 emission has increased for the first time. This is largely due to an exceptional increase in air travel occasioned by the 2013 Partner Congress attended by a large delegation of our overseas colleagues. PROTOS organises this type of congress only every four to five years to establish future strategies with our partners. The previous congress took place in 2008 before we started tracking our environmental impact, making valid comparisons impossible. Per capita emissions have increased accordingly but are still significantly lower compared to 2009. In 2013, air travel accounts for the largest share of total CO2 emission rather than the traditional work-related car traffic (company cars are only used in the South where they are essential to access often remote intervention areas). Fuel oil consumption for heating the Ghent office includes two deliveries instead of one this year: this will be resorbed over the next few years. Also to be mentioned is the considerable increase in the use of public transportation and bikes for commuter traffic as more employees make this conscious choice. EN18: Initiatives to (further) reduce greenhouse gas emissions. Our main point of interest continues to be limiting the number of flights we make, however, without jeopardising normal progress in our programmes in the South. In the offices in the South, we carry on campaigns to raise awareness for using the air conditioners as little as possible, just like in the Ecuador, Haiti and Great Lakes offices. In the Ghent office PROTOS invested earlier in double glazing and floor insulation. In 2012 a new boiler was installed. LA1, LA2 en LA13: Total Workforce, Employee Turnover and Composition Staff numbers continued to increase in 2013. Our workforce in the South is highly dependent on approved programmes and projects. Consequently, Mali, Benin and the Great Lakes experienced increased recruitment, whereas in Haiti a number of programmes were completed. This also explains the apparently high staff turnover. As shown under indicator LA13 ‘by origin’, the net staff increase mainly involved hiring of local people, but also the Ghent head office recruited in 2013. LA12: Percentage of employees receiving a performance and career development review in 2013. 57%: this is quite a deplorable and substantially lower result compared to last year’s 85%. Appropriate long term and corrective measures are necessary.

Purchasing policy see web site. www.protosh2o.org > About PROTOS > GRI

Organisational chart PROTOS vzw

31/12/2013

General Assembly Board of Directors Director General Administration and Finances SOUTH DESK

NORTH DESK

Head of Service

Desk Officers - Ghent

Communication, External Relations & Fundraising

Global Education

Regional offices Benin

Mali

Haiti

Ecuador

Madagascar Great Lakes Region

PROTOS / Annual Report 2013

Environmental Indicators PROTOS Group code GRI

EN1

Description

EN4

EN8

2012

2011

2009

2013

1.890 357

1.832 175

2.603 344

1.785 278

60 99

68 111

51 103

42 83

0,7 1,1

2012

2011

2009

0,9 1,4

0,8 1,6

0,7 1,4

Materials used by weight or volume

• Copying paper • Paper for brochures / annual report • Cartridges: color black

EN3

2013

per FTE

kg kg piece piece

Direct energy consumption by primary energy source m2 • Surface offices 2.443 KWh • Gas for heating 1.221 l • Fuel oil for heating 5.869 l • Fuel oil electricity production 2.355 KWh • Electricity for the utilities 63.277

per m2

2.443 943 2.645 1.714 51.902

2.199 727 3.840 698 52.295

850 5.939 338 51.480

Indirect energy consumption by primary energy source • Commuter traffic km/jr 97.294 79.648 62.056 85.491 car km/jr 138.560 91.951 120.679 104.826 train/bus km/jr 28.060 27.522 7.000 9.432 motorcycle km/jr 12.795 9.364 9.732 9.651 bike km/jr 4.119 4.026 3.850 0 tram • Travel work related km/jr 438.469 437.048 357.440 405.539 car km/jr 31.497 11.955 25.947 27.048 motorcycle km/jr 28.715 37.331 33.931 24.617 train/bus km/jr 548.680 332.496 228.740 431.000 air travel work related Total water withdrawel • Water for the utilities

0,5 2,4 1,0 25,9

0,4 1,1 0,7 21,2 per FTE

1.065 1.516 307 140 45

1.013 1.169 350 119 51

970 1.886 109 152 60

1.401 1.718 155 158 0

4.799 345 314 6.005

5.558 152 475 4.229

5.588 406 530 3.576

6.484 443 404 7.066

29,2

23,2

per FTE

2.195

1.944

1.870

1.417

24,0

24,7

EN16-17 Total direct and indirect greenhouse gas emissions by weight

• Utilities

gas fuel oil electricity • Commuter traffic car train/bus motorcycle bike tram • Travel work related car motorcycle train/bus air travel work related • Paper consumption

KWh l KWh

1.221 8.224 63.277

km/jr 97.294 km/jr 138.560 km/jr 28.060 km/jr 12.795 km/jr 4.119

943 4.359 51.902

kg CO2

727 4.538 52.295

850 6.277 51.480

264 24.139 38.031

204 12.796 30.551

157 13.320 30.283

184 18.423 38.814

79.648 62.056 85.491 91.951 120.679 104.826 27.522 7.000 9.432 9.364 9.732 9.651 4.026 3.850 0

28.702 13.084 2.020 179 0

23.496 8.683 1.982 131 0

18.307 11.396 504 136 0

25.220 9.899 679 135 0

129.348 128.929 105.445 2.268 861 1.868 2.712 3.525 3.204 181.750 108.920 64.810 7.913 7.067 10.379

119.634 1.947 2.325 141.580 7.264

km/jr 438.469 437.048 357.440 405.539 km/jr 31.497 11.955 25.947 27.048 km/jr 28.715 37.331 33.931 24.617 km/jr 548.680 332.496 228.740 431.000 kg 2.247 2.007 2.947 2.063

CO2 emissions - total CO2 emissions - average per FTE

430.410 4.711

1Utilities 14,5% 2Commuter traffic 10,2% 3Travel work related 31,2% 4Air travel work related 42,2% 5Paper consumption 1,8%

PROTOS / Annual Report 2013

0,3 1,7 0,3 23,8

327.145 259.808 366.104 4.164 4.061 6.002

CO2 emissions 2013

2012

2011

Utilities

62.434

43.551

43.760

57.421

2009 % in 2013 14,5

Commuter traffic

43.986

34.292

30.343

35.933

10,2

Travel work related

134.328

133.315

110.517

123.906

31,2

Air travel work related

181.750

108.920

64.810

141.580

42,2

Paper consumption

7.913

7.067

10.379

7.264

1,8

CO2 emissions total

430.410

327.145

259.808

366.104

100

Social Indicators PROTOS Group code Description GRI

LA1

LA2

LA7

Total workforce • Average number of employees Full-time Part-time Total FTE • Employees 31/12/2012 Full-time Part-time Total FTE Turnover of employees • Recruitments • Dismissals

2012

2011

2009

number number number

83,4 11,9 91,37

71,6 11,2 78,63

57,14 11,00 63,97

54,7 7,1 61,0

number number number

86 12 93,88

78 11 85,13

62 11 68,83

59,0 9,0 64,7

number number

23 14

36 20

12 6

15,6 10,6

hours/yr

315

102

number

hours/yr hours/yr hours/yr hours/yr hours/yr

0 240 85 1.302 1.627

51 132 117 984 1.284

30 162 12 1.088 1.292

Absenteeism

• Absenteeism - occupational diseases

LA10 Training and education Number of employees receiving training and education • Received training Language courses IT (applications) Social legislation General Total training % of employees receiving regular performance and career LA12 development reviews • Number of employees that received a review • Number of employees entitled to a review LA13

2013

72 96 60 49 277

57,1

84,7

number number

44 77

50 59

17 63

number number number number number

65 3 21 9 93,88

63 2 15 9 85,13

45 2 17 9 68,83

46 1 13 8 64,2

number number number

1 92,88 0

1 81,13 3

1 63,83 4

2 61,4 1,3

number number number number

17,13 5,4 6,55 64,8

12,13 8,4 9,8 54,8

9,33 5,2 6,8 47,5

number number number

9,0 73,58 11,3

11,33 63,3 10,5

11,33 49 8,5

number number

0 93,88 98 32 66

0 85,13 89 28 61

0 68,83 73 28 45

87,0

80,6

90,5

20 23

29 36

57 63

Breakdown of employees per category

• Workforce Men-Women 2013-31-12

Men full-time Men part-time Women full-time Women part-time Total FTE • According to category (FTE) Direction Employees Labourers • According to level of education (FTE) Primary Secondary Higher education University • According to age group (FTE) < 30 years 30 - 50 years > 50 years • According to minority group membership (FTE) Minority group membership No minority group membership • According to origin (total 31/12) Europeans Local employees 9 partner countries

number number

Social indicator PROTOS Group SO3

Percentage of employees trained in organization’s anti-corruption policies and procedures • number of employees trained • number of employees entitled to this training

number number

PROTOS / Annual Report 2013

Alliances and networks Together you are stronger to achieve something. PROTOS actively participates in or leads a number of networks and platforms in Belgium. These networks and PROTOS aim to share information through cooperation. Flemish Partnership Water for Development (VPWvO): the VPWvO is a platform bringing together actors from the Flemish Ministry of the Environment, public (drinking) water companies, private companies active in the water and related sectors, the Flemish academic and research spheres, NGOs and non-profit organisations. Through cooperation, they make an extra contribution to achieving target 7c of Millennium Development Goal 7, concerning drinking water and sanitation. As a result, ‘water and development’ will also be given higher priority on the Flemish political agenda. Entrepreneurs pour Entrepreneurs: dialogue and cooperation between companies and NGOs. Promoting the patronage of companies for its member NGOs’ sustainable socio-economic development projects in the South and supporting entrepreneurs in the South who start a business. Kauri: learning network and knowledge centre that stimulates a dialogue between the profit and non-profit sectors on themes such as sustainable development, responsible and ethical entrepreneurship, and transparently taking accountability, which also applies to NGOs. Ngo-federatie: the federation of Flemish NGOs. PROTOS is a member of the Board of Directors and of several working groups. The federation has created the web site www.ngo-openboek.be. 11.11.11: the Coalition of the Flemish North-South Movement: joint political action for the development of the South and raising public awareness of fairer North-South relations. Centre National de Coopération au Développement (CNCD): at the end of 2009, PROTOS joined the French-speaking North-South coalition. CNCD has the same goal as the Flemish coalition. 2015-de tijd loopt: coalition of 25 NGOs taking joint action to achieve the Millennium Development Goals. RéS’Eau: political action of a number of French-speaking water groups to give water relating to development higher priority on the Belgian agenda and to get constitutional recognition of the human right to drinking water. Global Water Solidarity, a worldwide platform founded by UNDP: PROTOS is a member of the Steering Committee. The platform’s goal is to support and further develop decentralised solidarity mechanisms for water and sanitation, and to replicate those worldwide, not only from a North-South perspective, but also from a South-South perspective. The Province of East Flanders concentrates its international cooperation in a large part in 3 regional cooperation agreements, from province to province. One of these regional alliances is made with Esmeraldas Province in Ecuador. PROTOS and its local partner CEFODI are the executive partners of this cooperation agreement for the provincial partners.

PROTOS / Annual Report 2013

Financial Report Balance 2013 (in â&#x201A;Ź)

Assets

2013 FIXED ASSETS

2012

47.920,08

II. Intangible fixed assets

51.167,94

339,60

1.205,45

III. Tangible fixed assets

21.006,36

21.625,24

A. Land and buildings

12.878,55

18.950,37

8.127,79

2.492,86

0,00

182,01

B. Plant, machinery and equipment C. Furniture and vehicles IV. Financial fixes assets CURRENT ASSETS V. Amounts receivable after more than 1 year

26.574,13 28.337,25 5.217.704,84 5.459.382,69 0,00 0,17

VII. Amounts receivable within 1 year

697.511,58 542.141,02

A. Trade debtors

97.467,49

3.465,65

B. Other amounts receivable of which non-interest bearing or at a low rate of interest 600.044,09

538.675,37

IX. Cash at bank and in hand

3.786.623,25

4.286.172,79

733.570,01

631.068,71

X. Deferred accounts TOTAL ASSETS

5.265.624,92

XI. Fixed assets not integrated in the balance (*)

5.510.550,63

284.227,94 (*) 334.299,29 (*)

Fixed assets purchased with program funds which have to be fully considered as an expense at the request of the institutional donors.

Liabilities

2013

2012

EQUITY

657.771,79

654.433,78

I. Funds

646.183,62

642.294,76

A. Starting funds B. Permanent funds

0,00 646.183,62

0,00 642.294,76

IV. Reserves

7.443,72

V. Profit carried forward

4.144,45

4.695,30

PROVISIONS

478.958,89

VII. A. Provisions for liabilities and charges

315.935,90 267.873,94

467.873,94

B. Provisions for reimbursement of subsidies, legacies and gifts with right of recovery 163.022,99 200.000,00 AMOUNTS PAYABLE

4.128.894,24

4.388.242,91

IX. Amounts payable within 1 year

780.766,39

587.244,71

C. Trade debts

188.027,56

81.945,66

194.589,88

158.358,47

398.148,95

346.940,58

E. Taxes, remunerations and social security

F. Other amounts payable X. D eferred accounts TOTAL LIABILITIES

3.348.127,85 3.800.998,20 5.265.624,92

5.510.550,63

PROTOS / Annual Report 2013

Result 2013 (in €)

2013 I. OPERATING INCOME

2012

8.460.868,78

I. A. Turnover

7.137.135,99

136,40 109,50

I. B. Fund raising & Subsidies

8.403.608,61 6.997.995,66

1. Fund raising 2. Subsidies

1.426.492,26 1.654.753,34 6.977.116,35 5.343.242,32

I. C. Other operating income

18.964,79 29.379,55

IV. Financial income

30.249,44 23.613,19

VII. Extraordinary income

7.909,54 86.038,09

II. OPERATING CHARGES

8.453.821,16

II. B. Services and other goods

1.234.117,98 930.675,63

C. Remunerations

7.129.994,36

2.604.787,03 2.237.875,46

D. Depreciations

12.927,53 12.770,14

F. Provisions

28.087,32 1.792,52

G. Other operating charges

4.505.465,92 3.747.921,67

V. Financial charges

40.001,82 38.067,25

VIII. Extraordinary charges

28.433,56 160.891,69

RESULT 7.047,62 7.141,63 Differences due to conversion

-2.903,17 -2.446,33

RESULT 4.144,45 4.695,30 (after differences due to conversion)

Evolution of the direct expenditure for our programme activities 9.000.000 €

8.000.000 €

7.031.360,42

7.000.000 € 6.000.000 €

7.576.644,99

7.940.702,94

7.684.997,10 6.613.555,03

6.180.645,22

5.960.136,41

5.479.350,49

5.000.000 €

4.000.000 € 3.000.000 € 2.000.000 € 1.000.000 € -€ 2006

2007

2008

2009

2010

2011

2012

2013

Origin of financing

2013

2012 1 3 % Flemish Administration

1 4 % Flemish Administration

213 % Belgian Fund for

2 12 % Belgian Fund for

452 % DGD

454 % DGD

5 6 % European Commission

5 5 % European Commission

6 9 % Other

6 5 % Other

Food Security 317 % Fundraising

PROTOS / Annual Report 2013

Food Security 320 % Fundraising

Details on the 2013 financial statements Introduction The 2013 financial statements are integraded: they reflect the sum of PROTOS’ head office’s and its six regional offices’ figures. These financial statements are the end product of a process of internal and external controls: • The head office’s financial statements are audited by Clybouw Bedrijfsrevisoren. • First of all, the head office examines the regional offices’ books. Then each regional office’s books are separately audited by an external auditor from the intervention country. • The head office integrates all the financial statements. After this, Clybouw Bedrijfsrevisoren controls the regional offices’ auditors’ reports and finally, audits the integrated financial statements. The audited 2013 financial statements are approved at the Annual General Meeting on June 21, 2014. The full financial statements can be found on the web site of the National Bank of Belgium. Our company registration number is 0417.299.047..

Balance sheet

The tangible fixed assets only involve goods purchased with PROTOS’ own financial resources. The capital goods, which were purchased with programme funds, are not included on the balance sheet, because the subsidy providers require that these are entered as expenses in the year that they are purchased. "Provisions for reimbursement of subsidies, legacies and gifts with right of recovery” amount to 163.023€ and are intended for reimbursement of rejected expenditures of the fiscal years 2009 and 2010 established during a control in March 2014. Prepayments and accrued income mainly involve project funds still to be obtained on 31.12.2012, which were advanced from PROTOS’ own financial resources. Accruals and deferred income mainly involve provided project funds, which had not yet been spent on 31.12.2013 and are transferred to 2014. They also contain 141.780,42€ of unallocated subsidies for the multi-annual programme 11-13 which will have to be reimbursed to the DGD.

Income statement

The 2013 financial result (including exchange differences) amounts to EUR +4.144,45. The financial result includes staff deployment of on average 16.3 Full-time Equivalent (FTE) employees in the head office on the one hand, and of 11.92 FTE expats and 63.15 FTE local employees, who work in the regional offices, on the other hand (in total 91,37 FTE). The 2013 total activity cost amounts to EUR 8.453.821,16 and it was spent as follows: • 92.2 % for the direct realisation of the programme objectives (86.6% in the South and 5,6 % in the North); • 6.7 % for general management; • 1.1 % for fund raising.

Fund raising Apart from government subsidies, PROTOS raised EUR 1.426.492,26 in 2013, which were spent as follows: • NGO contributions to government-subsidised prorammes; • funding of projects, which were not government-funded; • funding of non-subsidised programme costs; • funding of part of general management costs by the head office. More detailed information about the financial statements can be obtained from Peter Béatse, phone +32 (0)9 235 25 10. You can also find more information about our organisation’s details on the web site www.ngo-openboek.be.

The regional distribution of the expenditure for our programme activities

2012

2013

1 5 % Belgium

8 % Belgium

2 9 % Madagascar

10 % Madagascar 16 % Great Lakes Region 13 % Ecuador

1 2 3

3 18 % Great Lakes Region 4 15 % Ecuador

18 % Haiti

5 23 % Haiti

16 % Mali

612 % Mali

19 % Benin

7 18 % Benin

PROTOS / Annual Report 2013

Special thanks to... In 2013, PROTOS could not have done its work without the financial support of many people. Therefore, we thank everybody very much for their greatly appreciated support. All private donors Provincial authorities: Antwerp─Limburg─East Flanders─West Flanders─Vlaams-Brabant─ Municipal authorities: Berlare─Bierbeek─Gent─Ranst via Entrepreneurs pour Entrepreneurs─ Organisations and enterprises: 11.11.11─ACLVB - CGSLB via Sociaal Fonds voeding VIA─Antea Belgium nv via VPWvO─Association SudNord─Baltimore Aircoil via Entrepreneurs pour Entrepreneurs─Blue Planet Run Foundation─Brouwerij Trappisten van Westmalle via Entrepreneurs pour Entrepreneurs─Brugs Fonds Ontwikkeling en Samenwerking─De Watergroep via he VPWvO─Ecobeton Water Technologies─Family and friends Delsaerdt Elise─Fondation Ensemble─Fonds Elisabeth et Amélie via King Baudouin Foundation─Education fund chemical sector via Entrepreneurs pour Entrepreneurs─Gemeentelijk Havenbedrijf Antwerpen via VPWvO─Groep Willemen via Entrepreneurs pour Entrepreneurs─GROHE via VPWvO─Havenbedrijf Gent via Entrepreneurs pour Entrepreneurs─ICCO/ WASH Alliantie─Jan Panis via Entrepreneurs pour Entrepreneurs─KrisKras─Kumpen N.V. via Entrepreneurs pour Entrepreneurs─LIMA nv─Lindemans friends─Lions Club International Foundation (rehabilitation after earthquake Haiti 2010)─Nationale Loterij─Entrepreneurs pour Entrepreneurs Algemeen Fonds─PIDPA HidroPLUS─SEDIF─Stichting Gillès─Terre Bleue via Entrepreneurs pour Entrepreneurs─TMVW Water-link via VPWvO─TREVI─UEBH─Viafonds via Entrepreneurs pour Entrepreneurs─Vlaamse Jonge Ondernemers vzw─VPK Packaging via Entrepreneurs pour Entrepreneurs─Vyncke NV + Bossuyt Winkelinrichting─Water vzw─Willemen groep via Entrepreneurs pour Entrepreneurs─ Institutional providers of funds, for financing programmes in the partner countries and in the North: Federal Administration: DGD - Directorate General for Development Cooperation and the Belgian Fund for Food Security─European Commission and EU-ACP Water Facility─Flemish Administration: departement for Energy, Environment and Nature (via the Flemish Partnership Water for Development) and VAIS (Flemish Agency for International Cooperation) ─UNICEF UN Child Fund─Facilité Africaine de l’Eau via African Development Bank─ Enterprises or organisations who provided knowhow and expertise for free for the programmes in our partner countries or our partners in the South: Antea Group Belgium─Aquafin─IMDC─KU Leuven Department EES─University of Antwerp IMDO IWRM Chair─De Watergroep─VMM Vlaamse Milieumaatschappij CIW─Ecobeton Water Technologies─Gemeentelijk Havenbedrijf Antwerpen─VVSG─TMVW water-link─

PROTOS / Annual Report 2013

Our thanks to all of you volunteers On a free and voluntary basis you took on editorial and translation tasks, staffed the booths during our awareness campaigns, or helped develop our electronic library.

GRI-overview Vision and strategy 1.1

Sustainability statement

p. web site

Organisational profile 2.1

Governance, commitments and engagement 4.1

Governance structure

web site

4.2

Is Chair an executive officer?

web site

4.3

Number of independent/non-executive members

web site

4.4

Mechanisms for recommendations/direction

web site

Name organisation

1, 17

2.2

Products/services

5-15

4.8

Internally developed mission

2.3

Operational structure

4.13

Memberships/Advocacy organisations

2.4

Location headquarters

2.5

Countries where organisation operates

2.6

Legal form

4 20

cover

4.14

Stakeholders groups

12-13

4.15

Basis for identification/selection stakeholders

cover

Performance indicators

2.7

Markets served

5-15

Environment

2.8

Scale/Revenues-costs

21-23

EN1

2.9

Significant changes

2.10 Awards

20, 24 web site

Materials used by weight or volume

EN3

Direct energy consumption by primary energy source

EN4

Indirect energy consumption by primary energy source

EN5

Energy saved due to conservation and efficiency improvements Total water withdrawel by source

Report parameters 3.1

Reporting period

EN8

3.2

Date most recent previous report

EN16

3.3

Reporting cycle

EN17

3.4

Contact point

EN18

Total direct and indirect greenhouse gas emmissions by weight Other relevant indirect greenhouse gas emmissions by weight Initiatives to reduce greenhouse gas emmissions

17, 18

3.5

Proces for defining report content

Social

3.6

Boundary of the report

LA1

Total workforce

17, 19

3.7

Specific limitations

LA2

Employee turnover

17, 19

3.8

Basis affecting comparability

LA7

Absenteeism

3.9

Bases for calculations

LA10

Training and education

3.10 Effect of re-statements

LA12

% of employees receiving regular career development reviews

17, 19

3.11

LA13

Breakdown of employees per category

17, 19

Society SO1 SO3

Effectiveness of programmes/impact on communities % of employees trained in organizationâ&#x20AC;&#x2122;s anti-corruption policies and procedures

7-15 16, 19

SO5

Participation in public policy development and lobbying

3, 5,6,8,20

Significant changes

3.12 GRI-table

â&#x20AC;Ż

Product responsibility PR6 Voluntary codes related to advertising, promotion and sponsorship Economy EC1

Direct economic value/turnover

EC4

Significant financial assistance received from government

EC7

Procedures for local hiring

21-23 22 16, 19, web site

Ngo-sector-supplements

Contact point for questions regarding this report marc.despiegelaere@protosh2o.org tel +32-9-235 25 17

web site

NGO1 Processes for involvement of affected stakeholder groups in the design/implementation of programmes NGO3 System for program monitoring, evaluation and learning NGO4 Measures to integrate gender and diversity into programmes

web site web site web site

NGO5 Processes to formulate and change advocacy positions

web site

NGO6 Processes to take into account and coordinate with the activities of other actors NGO7 Resource allocation

web site web site

NGO8 5 largest donors

web site, 22

PROTOS / Annual report 2013 25

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