SouthERN California | 2013 Community Benefit Report In 2013, Providence provided nearly $42.8 million in free and discounted care so that the uninsured and underinsured could recieve health care. This charity care is part of Providence’s total community benefit of $183 million.
Our calling and our promise Providence Health & Services is growing and evolving in Southern California, guided by a new strategic plan to expand our healing ministry and our Mission to those most in need in our communities. From the school playgrounds of lower-income South Bay and Westside communities to Valley clinics that treat the poorest of the poor, Providence is creating healthier communities, together, by improving access to affordable health care. Our strategic plan includes a renewed dedication to inspiring our caregivers in the spirit and tradition of our founders, the Sisters of Providence and the Sisters of the Little Company of Mary. Each of us can enhance care for our most vulnerable patients and those whom we serve through our vast community benefit programs. We are helping people with diabetes manage their disease and live better, healthier lives. We are encouraging children to get out and play, exercise and challenge themselves. We are reaching out to immigrants who have little access to health care, treating their illnesses and stopping the spread of disease. We are embracing the mentally ill and partnering with behavioral health experts to ease their way. Health care reform has proven challenging, but it has opened our eyes to the need to improve access to high-quality health care, whether it’s within our medical centers and clinics or through outreach programs. Providence Southern California is moving forward, creating a strong health care network across the Los Angeles area. It is essential to our Mission that we thrive as an organization and, through good stewardship, expand our efforts to care for the poor and vulnerable in our neighborhoods. Sincerely,
Michael Hunn Senior Vice President, Chief Executive Providence Health & Services Southern California
Sister Colleen Settles, OP, D.Min. Chief Mission Integration Officer Providence Health & Services Southern California
O u r M issio n
As people of Providence, we reveal God’s love for all, especially the poor and vulnerable, through our compassionate service.
Creating healthier communities, together The Providence Mission reaches beyond the walls of care settings to touch lives in the places where relief, comfort and care are needed. Our community benefit spending is about treating not just the patient, but the whole community. Through outreach and donations, Providence’s community benefit connects families with preventive care to keep them healthy, fills gaps in community services and provides opportunities that bring hope in difficult times. We collaborate with social service and government agencies, charitable foundations, community organizations, universities and other partners to identify the areas of greatest need and create solutions together. Providence Community Health Insurance Project
In Southern California, the Providence Community Health Insurance Project (CHIP) has helped thousands of people enroll in new insurance plans. What started as an insurance project for children has grown to assist adults who now can afford insurance for themselves or families under the Affordable Care Act (ACA). Through CHIP, our promotoras have been trained as state-certified enrollment counselors. They help applicants find insurance under Covered California, our state’s gateway to insurance exchanges created under the ACA. The team helped with approximately 250 insurance applications each month in 2013. Partnering with the Community
Providence has entered into agreements with five low-cost clinics in the San Fernando Valley. Uninsured patients who receive care in Providence emergency departments are referred to these neighborhood clinics for primary care. If a provider at a neighborhood clinic determines the patient needs to see a specialist, the patient is referred back to Providence
and generally sees a specialist within a couple of weeks. Prior to this model, these patients often waited up to eight months to see a specialist at a county hospital. Mental Health Outreach
She is one of our own, a volunteer Latina health promoter for Providence. She couldn’t escape the feeling of profound sadness. When she sought help, her physical issues were addressed, but not the root of her depression. Her family was unwilling to consider mental illness, which carries a stigma in Latino communities. She found the help she needed among the promotoras who reach out to those with chronic and mental illnesses. They work through a Providence partnership with the Tarzana Treatment Center to provide counseling, support groups and psychological intervention. Our volunteer is now an expert spokeswoman for the program – and she never felt better! Partnering with Business
More than ever before, the business community is investing in Providence and its outreach efforts by partnering to improve the health of our communities. Together we’re combating childhood obesity. In 2013 grants from Ford Foundation and Safeway Corp. expanded COPA – Creating Opportunity for Physical Activity – a free program serving elementary schools in lower-income areas of the South Bay. Providence designed an afterschool fitness program especially for overweight children. The program teaches lessons in nutrition and exercise, and offers physical activity, obesity intervention and parent education. About 50 children attend the program that boosts health and self-confidence in a safe, fun environment. Learn more at providence.org/cares.
Giving to our communities* Unfunded portion of governmentsponsored medical care
Free and discounted medical care for patients in need
San Fernando Valley Service Area
$75,246,706
South Bay Service Area TOTAL
Community health, grants and donations
Total cost of care & services donated in 2013
Subsidized services
Education and research programs
$26,848,654
$3,789,443
$3,137,691
$4,903,184
$113,925,678
$37,262,675
$15,952,378
$6,208,428
$2,147,559
$7,784,032
$69,355,072
$112,509,381
$42,801,032
$9,997,871
$5,285,250
$12,687,216
$183,280,750
*Community benefit reporting is based on IRS Schedule H instructions for 2013 reporting.
2013 community benefit spending Unfunded portion of government-sponsored medical care: Difference between the cost of care and
what is paid for by state and federal government – does not include Medicare Free and discounted medical care for patients in need: Financial assistance for those who are uninsured, underinsured, or otherwise unable to pay for their health care
23%
Subsidized services: Clinical and social services
$183
7%
millions
61%
provided despite a financial loss because it meets an identified community need that is not met elsewhere in the community Education and research programs: Subsidies for medical residency programs, nursing and other education, and medical research
5.5%
Community health, grants and donations: Free
services such as patient education, health screenings, immunizations and support groups, as well as donations to community partners
3%
Growth in community spending
in
millio n s
$200 $150
$167
$183
$138
$100 $50 $91 $0 2010
2011
2012
Since 2010, Providence Health & Services has provided more than $578 million in community benefit. After more than 70 years in the area, we are proud to continue providing care and services that would otherwise not be available in the communities we serve.
2013
o u r c o r e va l u e s : R e s p e c t | C o m pa s s i o n | J u s t i c e | E x c e l l e n c e | S t e wa r d s h i p
More than 158 years ago, five Sisters of Providence came to the West with a Mission to provide care to everyone – especially the most vulnerable. Focused on meeting the unmet needs of growing pioneer communities, the Sisters steadfastly built hospitals, schools and orphanages across Alaska, California, Montana, Oregon and Washington. We are inspired by the commitment and compassion of the Sisters of Providence and proudly continue to serve our communities.
Where we serve Providence Health & Services, Southern California, provides the South Bay, Westside, San Fernando, Santa Clartia, Conejo and Simi Valleys a full spectrum of care. As a not-for-profit Catholic health care ministry, Providence operates six award-winning medical centers in Southern California – Providence Holy Cross, Providence Little Company of Mary Torrance, Providence Little Company of Mary San Pedro, Providence Saint John’s, Providence Saint Joseph and Providence Tarzana – more than 40 non-acute facilities, plus physician offices, urgent care centers and a high school. In this region, Providence is celebrating unprecedented growth, recognition for top-quality health care, a vibrant employee culture and a drive to help the underprivileged. • With approximately 13,000 employees plus our team of physicians and volunteers, Providence is the first and only health system in California to have all eligible hospitals recognized with the Healthgrades® Distinguished Hospital Award for Clinical ExcellenceTM. • Providence provides care across the spectrum from our family-centered Neonatal ICUs for the most fragile of infants to nationally recognized pediatric, cardiac, neurologic and cancer services to specialized team-based care for the elderly. • Additionally, we are protecting our planet by incorporating “green” initiatives, including environmentally friendly construction and employee recycling, into our facilities.
Providence Health & Services Southern California 20555 Earl St. Torrance, CA 90503 888-432-5464
www.california.providence.org
©2014 Providence Health & Services. All rights reserved.
CA14-35000
The care and services Providence delivers span from birth to end of life, to care for the whole person. Our comprehensive scope of services includes acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, education and supportive housing. Our ministries are located in Alaska, California, Montana, Oregon and Washington, with our system office located in Renton, Washington.