Restaurant And Bar Tech Live 2021 - ExCeL London by Fortem International

9 -1 0 NOV 2021

GOLD SPONSOR

EXCEL, LONDON

RESTAURANTTECHLIVE.CO.UK SHOW TIMES: 10AM - 5PM

200

REVOLUTIONISE

THE WAY YOU SERVE YOUR CUSTOMERS

SEMINARS

WITNESS THE

1-2-1 EXPERT ADVICE

GROUNDBREAKING

PRODUCTS OF TOMORROW

TRANSFORM

YOUR BUSINESS WITH THE LATEST TECHNOLOGY

300 EXHIBITORS

MAXIMISE

YOUR BRAND EXPOSURE

E U R O PE ’ S

LEADING EVENT FO R TH E

TECHNOLOGIES DRIVI N G

RESTAURANTS AND

BARS

SILVER SPONSORS

JOIN US AT THE SHOW!

IN-PERSON EVENT

RUNNING ALONGSIDE IN PARTNERSHIP WITH

WELCOME

IN PARTNERSHIP WITH

RUNNING ALONGSIDE

HIGHLIGHTS

KEYNOTES

PANELS

AWARDS

We’ve taken the highlights of the show to help you make sense of the hustle and bustle

Listen and learn from the most influential thought provoking leaders and professionals the industry has to offer

Your chance to engage with the industry’s leading minds

Celebrating the latest innovations within the industry!

WELCOME

THE FUTURE OF RE STAU R AN T & BAR T E C H N OLOG Y We are so excited to finally be welcoming you all back. Set your alarms, doors will be opening at 10 am on the 9th & 10th of November, and we don’t want you to miss a thing! This is the ultimate event showcasing the future of the restaurant and bar sectors! Technology is constantly progressing, and success is reserved for those who embrace and move with it. But that’s why you’re here — at Europe’s leading event for the technologies driving the profits of restaurants & bars. Having spent the previous few years perfecting a combination of futurism, aesthetics and functionality, this show provides a curated hub from which the latest innovations can be discovered. This is the ultimate marketplace for the restaurants and bars of the future. Your tickets not only give you access to Restaurant Bar Tech Live, but also an all access pass to the 5 other shows running alongside each other collectively making up the Food Entrepreneur Show. This gives you access to an assembly of over 1,000 groundbreaking exhibitors, 500 insightful seminars, live panel debates, and an invaluable opportunity to network with over 15,000 like-minded peers. Covering everything from digital marketing to delivery and customer experience, this year’s show is our most comprehensive event yet! Restaurant & Bar Tech Live is offering you the chance to get ahead of the game and find that product, service, or piece of advice that will enable you to achieve the level of growth you’ve been striving for… Are you ready to take it? Welcome to the Restaurant & Bar Tech Live 2021, we have missed you!

@ R E S T T EC HLI VE #RB T L21 #F ES 21

PARTNERS

SEMINARS

EXHIBITORS

FLOORPLAN

Meet the organisations supporting us in 2021. We’ve been working together all year to make this edition unbeatable

Don’t miss a seminar with our full schedule, available to plan your day and make the most of your two days with us!

Which exhibitors do you want to see? Have a look at the list, and work out which are a perfect fit for you

Don’t let the busy show floor overwhelm you! Make sense of the leading show with the floorplan. Where will you visit first?

HIGHLIGHTS

SHOW HIGHLIGHTS TAKE A SNEAK PEAK OF WHAT WE HAVE LINED UP FOR YOU!

PRODUCT LAUNCHES PANEL DEBATES We have curated an unmissable programme of expert-led panels sessions designed to clue you up on the latest topics, at the heart of the hospitality industry. Don’t miss out on tips and tricks straight from the industry’s leading experts.

Be among the first to experience the pioneering products and services that are pushing the boundaries of online selling.

INSPIRATIONAL SEMINARS

INDUSTRY AWARDS Recognising the businesses that are breaking boundaries with a creative and innovative approach, these awards identify a product or service that has provided a stepping stone for restaurant success.

Be sure to look through our incredible line-up of inspiring speakers to stay ahead of the latest trends and advancements. Use our schedule to make sure you are right place at the right time and able to catch them all! We don’t want you to miss a thing!

HIGHLIGHTS

GREEN ROOM

SPONSORED BY ACCES S GR O UP

HOSPITALITY MARKETING EVENT

Get a slice of action in our media hub! The green room will see a wealth of VIPs step into the spotlight, and enjoy the chance to network away from the hustle and bustle of the show floor.

New for 2021, we’re giving you the unique chance to learn, firsthand from marketing experts, exactly what you can use to keep your business ahead of the others. In a technological age, these insights will give you the ideas and inspiration you need to keep pushing your business forward.

IN-PERSON NETWORKING

SP O N SO R E D B Y P LA N DAY Join and network with 15,000 like-minded industry professionals and make those invaluable connections that could transform your business — or career!

INNOVATIVE, CUTTING-EDGE EXHIBITORS Our exhibitors will present their array of products and services, with incredible innovations that will transform your business.

LIVE DEMOS Try before you buy! Witness all the hottest new advancements that are sure to help your business achieve the level of growth you’ve been striving for.

KEYNOTES

RUSSELL DANKS Marketing & Strategy Director at Punch Pubs & Co

KEYNOTE SPEAKERS

Consumer Trends & Fads in a Post-Covid World Boom. There we have it. The biggest change in consumer behaviour we will ever see in our lifetime in such a short space of time thanks to the must-not mention C-word. So, the big question though, is what is here to stay? What is the lasting consumer trends & what was just a lockdown fad? Tues 9 | 11.00 Keynote Theatre 2

SIMON ALLISON Head of Marketing at Inception Group Making Brands Go Viral How harnessing the power of social media and modern press with a creative concept can cause your brand to go viral. Examples of activations that have had their origins in guerilla marketing have resulted in increased brand awareness and also delivered revenue. Tues 9 | 11.45 Keynote Theatre 2

G ET AHEAD OF TH E G AM E !

CHRISTIAN LETT

Here at Restaurant and Bar Tech Live, we pride ourselves on serving you a strong line-up on of Keynote speakers. Our industry experts are ready and eager to provide you with the recipe you need to maximize your professional success. Whether you want to nurture an existing business or start a new venture, attending these sessions will have you walking away feeling inspired and ready to keep pushing your business forward! Discover the secrets of the trade and pick the minds of those spearheading the industry. They will offer the insight and advice you need to strengthen your sustainability strategy, elevate your marketing, build your brand and achieve business growth.

Head of Ecommerce and Delivery at Dirty Bones Future Proofing Your Technology Stack A seminar on future ecommerce and delivery trends and how to future proof your tech stack to accommodate these changes. An insight on how to maximize your existing tech to improve customer experience and improve operations. Wed 10 | 11.45 Keynote Theatre 2

MARC BROWN iiko How Can New Technologies Improve Hospitality Resilience? Join this seminar where iiko discusses how hospitality entrepreneurs that adopt next-gen tech and flex their operational mindset can significantly reduce friction, increase efficiency and improve financial resilience. Join Marc Brown, iiko UK MD, to learn how you can make the right tech choices and process adjustments to thrive and scale. Tues 9 | 13.15 Keynote Theatre 2

KEYNOTES

Profitable Revenue from Takeaway for New or Early Adopters Whether a small establishment or a large enterprise pub, bar or restaurant group if you have yet to embrace takeaway as a balanced and profitable activity then this is for you. A brief snapshot into the why the how and the real world impacts for your teams your p&l and your customer retention and exponential growth.

MARLON KOCH MENU Technologies AG Transforming Your Business with Digital Restaurant Ecosystems Restaurant brands have shifted their focus to omnichannel digital sales, optimized delivery and digital customer experience. Ruled by the growing need for convenience and contactless service restaurants have to answer this demand and even extend it with omnichannel loyalty and personalized engagement.

DAMIAN HALL Molewood Consulting

Always On: How to Capture Your Full Revenue Potential

This wide scope of operational tasks requires more than one software application. Digital restaurant ecosystems are the key to helping restaurants in implementing their complex digital agendas and achieving their business goals.

Wed 10 | 12.30 Keynote Theatre 2

Wed 10 | 13.15 Keynote Theatre 2

BRENDAN SWEENEY & TONY ROY Popmenu

Every day restaurants leave money on the table due to missed opportunities as they navigate a market that is highly competitive for guests and talent. Join Popmenu for an inside look at how restaurants are using AI technology and automated follow up to answer every call and influence guest behaviours and spending. From reservations to wait lists and beyond, learn how to capture more revenue with stronger digital engagement at critical touch points.

Wed 10 | 11.00 Keynote Theatre 2

ROY WALKER VP Of Sales At Harri Addressing the Labour Crisis: How Restaurants & Bars Should Rethink Recruitment Roy Walker, VP of Sales at Harri, discusses how technology can be used to reimagine recruitment strategies, optimise talent acquisition, improve retention, and achieve labour efficiency. Tues 9 | 12.30 Keynote Theatre 2

PANELS

PANEL DEBATES THEATRE 6

Owning a restaurant or bar is no easy task, so don’t miss out on your chance for key insights and strategies you need to drive the growth of your business. Our panel debates led by industry experts will leave you feeling inspired and ready to keep pushing your business forward. These sessions have been curated to clue you up on the latest topics, at the heart of the restaurant industry. Have a sneak peek into the future of ethical eats and feed your thirst for knowledge with top tips for successful expansion.

11.00 - 11.30 PANEL THEATRE 6 DAY 1

The Tech Trends Driving Growth in 2021 Technology is constantly changing and shifting, as new innovations and trends make themselves known. Industry leaders will predict those that will fizzle out, as well as discussing the tech trends that will turn the industry on its head.

12.00 - 12.30 PANEL THEATRE 6 DAY 1

Using Technology to Accelerate Business Growth Technology is becoming one of the main driving forces behind the hospitality industry, as a growing number of food businesses look to invest in a digital future. When technology is used properly, it can drive business growth, give birth to new customer experiences, and turn diners into brand advocates. Make sure you grab a seat in this session, and learn how technology is driving growth in the sector.

14.00 - 14.30 PANEL THEATRE 6 DAY 1

What’s the Future of Ordering? Ordering a takeaway has never been so easy and accessible.. We have the world of food at our fingertips, with an endless array of takeaway restaurants ready and waiting to deliver the goods right to your doorstep. The tech industry has come so far, it can often leave you wondering how it can possibly keep developing. Well you are in the right place, don’t miss out on this industry leading lights predictions on the next big trends in online ordering!

15.00 - 15.30 PANEL THEATRE 6 DAY 1

The Eco-innovations Paving the Way to Sustainability Sustainability drives incredible change and innovation in the industry, and it’s now more important than ever to adopt new strategies for going green. Packed with forward thinking advice and top tips from our industryleading panellists, this panel session will equip you with the knowledge you need to eco-innovate.

PANELS

TH EAT R E 6 S P ON S OR ED BY

ES K U TA Eskuta are the pioneers of `electrically assisted pedal cycles` (EAPCs) and battery powered scooters for commercial delivery. We have an established partnership with Just Eat, with other partnerships including Dominos, Papa Johns, Pizza hut and Subway. We effectively convert restaurants to optimise their delivery strategies with electric delivery bikes, essentially saving them time and money.

11.00 - 11.30 PANEL THEATRE 6 DAY 2

Delivery Disruption: What is the future of Online Ordering? It’s hard to imagine a world without the ability to order our takeaways online, be it from an app or a simple website. However, as with anything in the tech-sphere, it is constantly shifting. But where is it headed? Hear the leaders in the field talk about where they think it’s going, and predict the next big shift in the digital age of online ordering!

12.00 - 12.30 PANEL THEATRE 6 DAY 2

Workforce Management: How to Empower and Engage Your Employees Successful staff management is the secret to employee satisfaction, giving you key insights into your business - but just how much of an impact can workforce management have on your success? Be a part of this discussion, as experts explore the benefits to empowering and engaging your employees

14.00 - 14.30 PANEL THEATRE 6 DAY 2

Keeping Service Fast: Ensuring Customers Aren’t Left Waiting Nobody likes to be kept waiting, especially when we’re sat in a restaurant, patiently waiting for our order to arrive. Modern service should be efficient and fast to keep up with customers’ standards. Learn from the experts as they show you how to keep your service operating quickly.

PANELS

PANEL DEBATES THEATRE 11

Owning a restaurant or bar is no easy task, so don’t miss out on your chance for the insights and strategies you need to drive the growth of your business. Our panel debates led by industry experts will send you home feeling inspired and ready to keep pushing your business forward. These sessions have been curated to clue you up on the latest topics, at the heart of the restaurant industry. Have a sneak peek into the future of ethical eats and feed your thirst for knowledge with top tips for successful expansion.

12.00 - 12.30 PANEL THEATRE 11 DAY 1

Unique Dining: The 5* Customer Experience The five star customer experience is an illusive beast, especially with the shifting expectations of customers. This panel session will equip you with everything you need to create a unique dining experience that will keep your customers coming back for more!

13.00 - 13.30 PANEL THEATRE 11 DAY 1

Engaging Your Employees - Create a Positive Workplace Community We all want our work environment to be a positive place, but getting there can take a big investment in time and money. Learn in this panel how engaging with your employees can create a positive workplace community.

14.00 - 14.30 PANEL THEATRE 11 DAY 1

Dining’s Gone Digital - Ref reshing the Customer Experience Customers demand evermore from their dining experiences. Service must be seamless, payment fast, and displays slick. Dining out is becoming increasingly digital - learn how to create the experience of the future from the digital specialists.

15.00 - 15.30 PANEL THEATRE 11 DAY 1

How Are Restaurants and Bars Going to Win and Retain Customers Post Covid The number of brand touchpoints needed to get in front of customer’s minds has increased by 400 % in only seven years. From just 4 in 2013 to at least 16 in 2021. How to make your business visible in an overcrowded online world? What are the most important marketing tools or the must-have channels? How can your restaurant or bar benefit from marketing automation and software solutions? What is time-saving, high quality and at the same time affordable? Catch this session to hear about what is new in digital local marketing and find out how to manage your complete customer lifecycle efficiently.

PANELS

TH EAT R E 1 1 S P ON S OR ED BY

ALPHIN Alphin is the leading marketing platform for gastronomers in Europe. Restaurant owners get the opportunity to showcase their company, products and services to potential customers via different digital services: Influencer Marketing, Social Media Account Management, Photographers Network, Review! (reputation tool), alphin360 (content distribution tool) and Social Ads.

11.00 - 11.30 PANEL THEATRE 6 DAY 2

Cashless to Apps - the Future of Payment & Ordering Discover the latest trends driving the future of payments and ordering. With payments becoming increasingly digital, and cashless systems becoming the norm, what does the future hold for operators looking to streamline their operations in the digital age? Join the experts as they discuss the future of payments and ordering.

12.00 - 12.30 PANEL THEATRE 6 DAY 2

Simple Steps to Safeguarding Your Business There are a huge number of risks that come with running a restaurant, and protecting yourself from these is incredibly important. Learn from the experts as they teach you how to effectively manage these risks, and avoid paying hefty fines.

15.00 - 15.30 PANEL THEATRE 6 DAY 2

Destination Automation: The Intelligent Restaurant, and Where It Will Take Us Could robots be coming to our kitchens? Will we soon be seeing AI taking over our serving rooms? We have questions regarding the future of our restaurants - and now we’ve got a panel of experts to answer them!

SUSTAINABILITY

GO ENVIRONMENTAL FRIENDLY FOLLOW OUR SUSTAINABILITY TRAIL TO DISCOVER THE MOST ECO-FRIENDLY EXHIBITORS

SFBB+ Food Safety Compliance App

Q51

Quintessential Tips

L44

Disposable Green

P71

Earth Eco Solutions Pvt. Ltd.

k44

Environmental Products & Services Ltd

M70

Q82

Osborne Refrigerators Ltd

M66

Refreshening Cleansing Wipes

G60

Quorn Foods

N22

RawPac

R82

Sabert Europe

Eskuta Limited

L10

Go-Pak UK Ltd

S50

GS Packaging

M32

GridDuck

F65

Heura Foods

P70

It's a Wrap

L30

JUST EAT

K10

Kablamo Limited

D92

Kinara International Limited

L20

London Bio Packaging

Q84

NewEcoWorld

M20

Skyline Whitespace

E12

Sustainably Run

S36

Urban eBikes/ Elmovo

Q10

Urb-it

M22

Ecoffee Cup

S54

Ornamin

S76

SOVEREIGN PARTNERS LTD

Q72

Strong Global Limited

H84

Intertan S.A.

L50

SUSTAINABILITY

The sustainability movement is continuing to drive change in the ever-growing and adapting food & drink industry. We are proud to be bringing back the sustainability trail for a second year, celebrating the industry-altering inventions at the cutting-edge of eco-innovation. The sustainability train allows you to connect with the most progressive suppliers in Europe. This will keep you and your business at the forefront of the eco-friendly movement that your customers are so keen to be a part of.

AWARDS

INDUSTRY AWARDS THE TECH INDUSTRY IS CONSTANTLY SHAKING UP THE WORLD OF FOOD AND DRINK Our innovation awards will give you exclusive, live insights into the businesses paving the way for the food and drink industry. Join us in celebrating these leading lights, you are guaranteed to walk away inspired and full of ideas on how you can embrace the tech world , making sure you don’t get left behind.

TUE 9th 11am

B A R I N N OVAT I O N AWA R D

T EC H PROD UC T OF T HE YEAR

This award honours the innovations that are maximising the efficiency and productivity of bar operations, recognising the products that are enhancing the day-to-day management of venues across the globe.

A celebration of the products which have improved the efficiency, productivity and profitability of businesses through transformative technologies that are revolutionising the future of the industry.

NOMINEES

TUE 9th 2pm

Edible Cocktail Toppers

B90

VoCoVo

F42

First Payment Merchant Services

G10

ePOS Hybrid

F93

Nila Technology Limited

R20

Salt Technologies

H62

BeerSaver6

B12

GonnaOrder

D12

Pubinno

F84

PROPPOS

C70

eDrinks

C76

Get Tasty

H11

AWARDS

Last years award winners!

WED 10th 2pm

D I G I TA L T R A N S FO R M AT I O N

D ES I G N EXC ELLENC E AWARD

This award recognises the best of the best when it comes to technologies, products and services in the field of artificial intelligence, celebrating the solutions that are driving change and pushing the boundaries of innovation in the world of food & drink.

Celebrate the most incredible design work the industry has to offer. Bottles that are imaginative and beautiful to look at are the name of the game, and we’ve got some incredible work on display.

NOMINEES

Attensi

D32

SENTZ LTD (A202)

B14

SwiftComply

E60

Azanti Sober Lifestyle Ltd

B34

iiko Ltd

G20

Sun Rum

C20

Adversign Media GmbH

J60

Access Hospitality

E40

Autocanteen

G14

eDrinks

C76

Popmenu

G80

D RI NK I NNOVAT I ON AWARD

TUE 9th 2pm

WED 10th 2pm

This award recognises the finest combination of aromas and flavours, celebrating the drink products that are raising the bar when it comes to delivering great taste.

NOMINEES Bakers Best

A20

Azanti Sober Lifestyle Ltd

B34

JIN JIN (Natural Enzymes Limited)

C16

GREEN ROOM

UNWIND IN THE

GREEN ROOM STAY TUNED FOR AWESOME CONTENT FROM THIS EXCITING MEDIA HUB! Shining a light on all the goings-on at the show, The Green Room forms the perfect base in which to pick the brains of the industry’s elite, as they step in front of the camera and share their thoughts on the day’s events. A perfect space to share your thoughts on the show and what’s happening in the wider industry, The Green Room will provide the perfect place for the VIPs to give their expert insight.

SPONSORED BY

P L A N DAY Planday is a workforce management platform, enabling business leaders and employees to efficiently schedule and manage staff rotas, whilst simplifying communication. No matter what your business does, Planday makes your day work.

9&10 NOV 2021

ExCel LONDON

The Biggest Business Growth Event For the Food & Drink Industry Market to Over 15,000 Hospitality Professionals

SIX Shows! ONE Unmissable Event GOLD SPONSOR

IN PARTNERSHIP WITH

ORDER YOUR FREE TICKETS

FoodEntrepreneurShow.co.uk

#FES21

MARKETING

HOSPITALITY MARKETING EVENT Marketing is changing. It’s no longer enough to put a sign outside your door: in 2021, marketing is digital, and restaurants and bars need to be experts in web design, SEO, digital marketing, pay per click, content marketing, database management, social media and so much more — it’s overwhelming! So the Hospitality Marketing Event will be the place for you to freely learn from the experts how YOU can get it right when it comes to marketing your brand!

SOCIAL MEDIA

FOLLOW THE SHOW ON

SOCIAL MEDIA LIVE SHOW UPDATES RIGHT AT YOUR FINGERTIPS! Afraid you’ll miss out on so many incredible things happening at the show this year? Don’t worry! We’ve made it easier than ever for you to keep track of all of your favourite features. Follow #RBTL21, and you’ll receive up-to-date information about everything happening from one end of the ExCeL to the other! And don’t forget to keep a tab on our sister shows. Tweet and follow #FES21 to get a slice of the action at the 5 industry-leading events running alongside each other across the two days.

DON’T MISS A BEAT, FOLLOW

#RBTL21 & FES21 TO GET THE FULL SHOW EXPERIENCE!

DO N ’ T FO RGE T TO FO L LOW US O N TWIT TE R

@ RE ST TECHLIVE

Get live alerts for seminars you’ve been waiting for all year Receive unmissable notifications on exclusive show offers Keep up-to-date with the time and location of our awards to discover who the winners are Be the first to know when and where the latest product launches will be taking place on the show floor Share the love and let everyone know what a great time you’re having at the show Find and connect with people who are also at the show

TO REC E IVE AL L TH E L ATE ST UPDATE S !

PARTNERS

PARTNERS Restaurant and Bar Tech Live is very proud to be partnered with some of the most renowned organisations in the hospitality sector. Every year we ensure we partner with highly respected organisations, associations, and publications that support the industry and the people behind it. This year is no exception! We would like to say thank you to these partners that have been by our side, every step of the way.

PARTNE RS

NEWSLETTER

Open your phon camera here

SUBSCRIBE TO THE

RESTAURATEUR’S GUIDE KEEP YOUR FINGER ON THE PULSE WITH OUR INDUSTRY NEWSLETTER! HEAD TO OUR WEBSITE AND SIGN UP TODAY, MAKING SURE YOU STAY UP TO DATE WITH ALL THE LATEST TECH NEWS IN THE FOOD AND DRINK INDUSTRY. With the best, most comprehensive seminar schedule sweeping over the show this year, we understand that it may be hard to keep up! That’s why we’re making sure that we’re keeping you updated through our awesome e-magazine! The Restaurateur’s Guide is an all-encompassing e-magazine created specifically for restaurant professionals, that is not only filled to the brim with exclusive show offers, but also the very latest industry news.

AGENDA

KEYNOTE THEATRE 2 TUESDAY, 9 NOV RUSSELL DANKS

BRENDAN SWEENEY & TONY ROY

11.00 Punch Pubs & co

14.00 Popmenu

Consumer Trends & Fads in a Post-Covid World

Digital Remarketing Techniques Proven to Turn New Guests into Regulars

SIMON ALLISON

11.45 Inception Group

14.45

Making Brands Go Viral

Stay Tuned Via Our Website To Keep Up To Date With What We Have In Store For This Seminar Session!

ROY WALKER

12.30 VP Of Sales, Harri Addressing the Labour Crisis: How Restaurants & Bars Should Rethink Recruitment

MARC BROWN

13.15 iiko

How Can New Technologies Improve Hospitality Resilience?

WEDNESDAY, 10 NOV BRENDAN SWEENEY & TONY ROY

12.30 MENU Technologies AG

Always On: How to Capture Your Full Revenue Potential

Transforming Your Business with Digital Restaurant Ecosystems

CHRISTIAN LETT

MARLON KOCH

11.00 Popmenu

DAMIAN HALL

11.45 Dirty Bones

13.15 Molewood Consulting

Future Proofing Your Technology Stack

Profitable Revenue from Takeaway for New or Early Adopters

* Content and speakers are subject to change. The seminar timetable will be updated online prior to the show, so please check https://www.restauranttechlive.co.uk/theatres/keynote-1/ for the latest information.

AGENDA

THEATRE SUPPORTED BY:

THEATRE 5 TUESDAY, 9 NOV TOM PILLING

CONOR SHERIDAN

11.00 Trust Payments

14.00 Nory

Defending Chargebacks in the Restaurant Industry

Operational AI is the Future of Restaurant Management

TIM WARRINGTON

TRISTRAM HILLIER

11.45 Service Robots

14.45 Kanvass

Robots in Service Industries

Hospitality Interior Design and the Operator Journey; Creating Thriving Spaces in Partnership

DAVID NEWTON

KEVIN O’CONNELL

12.30 Shop Pods

15.30 Trust Payments

Shop Pods

Tap into the future

DONNA TORRES

13.15 Planday

An Insider’s Tips to Digital Transformation

WEDNESDAY, 10 NOV TRISTRAM HILLIER

KEVIN O’CONNELL

11.00 Kanvass

14.00 Trust Payments

Hospitality interior design and the operator journey; creating thriving spaces in partnership

Tap into the future

TOM PILLING

RICHARD CARTER & SPECIAL GUEST

11.45 Trust Payments

14.45 OrderPay

Defending Chargebacks in the Restaurant Industry

Beyond Ordering: Using Technology to Retain & ‘Supercharge’ Your Staff

DANIEL NICOLAS

GREGOR HOEFTER

12.30 Square

15.30 Grid Duck

Uncovering the Future of Restaurants

Your Ice Machine Is the Tip of the Energy Waste Iceberg

ALEX DYER

13.15 Mr Yum

What to Consider When Choosing Order and Pay Tech

EXHIBITORS

EXHIBITOR LIST 3S POS Stand Number J20 3S POS is a complete EPOS and Business Management solutions provider for the hospitality industry. The feature-rich Point of Sale software is full of the latest sought-after features and is suitable for a wide range of business applications, from independent operators to multi-site groups. 02070343030 www.3s-pos.com Access Hospitality Stand Number E40 Access Hospitality supports operators with all aspects of day-to-day operations from reservations, order & pay, ticketing, EPoS, procurement, CRM, digital checklists, property maintenance and finance through to your most important asset, your people. 08453404542 www.theaccessgroup.com Adversign Media GmbH Stand Number J60 Meet the world’s first digital chalkboard designed for bars and restaurants, the viewneo Diwa. It combines a sleek design with the technology needed to help your bottom line. Display specials, QR codes for menus and payment, and integrate branding opportunities simply and easily. +49 2113558140 www.diwa.viewneo.com All Grease Gone Ltd. Stand Number G52 Industry leading kitchen and vent hygiene specialists providing specialist trusted kitchen and vent hygiene solutions in just one click.Book Now. Grease Gone. 02088663413 www.grease-gone.co.uk Allergy Menu Ltd Stand Number D22 Allergy Menu is an App for restaurants to maintain a mobile accessible and up to date menu that customers can easily tailor to their food preferences and allergies, making it simple for them to see which dishes are suitable for them, to comply with the law and help your customers stay safe. 01782976101 www.allergymenu.uk Alpha Digital Networks PLC Stand Number E02 Alpha Digital Networks PLC manufactures, supplies, installs and supports an extensive range of high quality interactive touchscreen and Audio Visual equipment to the corporate, education and retail sectors. 03300020120 www.adnplc.com alphin Stand Number F30 alphin is the leading marketing platform for gastronomers in Europe. We provide your business with everything you need to easily gain and retain customers. Every marketing solution comes as a smart software tool, all in one app. High-quality, affordable, and easily accessible. 030994049940 www.alphin.com

Appkazoo Stand Number H46 Digital Marketing Agency. Transform Your Business With Our Digital Toolbox. +44 01245 336 373 www.appkazoo.com Arch Stand Number H42 Omnichannel Digital Ordering 080 8164 8750 www.arch2order.com Atmosphere TV Stand Number G62 Atmosphere is the world’s first FREE streaming platform for business. Atmosphere includes 50+ audio-optional TV channels that are updated weekly. Our channels have been curated to fit any business. Engage your customers in a whole new way. 512-947-5789 www.atmosphere.tv Attensi Stand Number D32 Attensi is a Norwegian company specialised in gamified simulation training. Attensi has grown to be a global leader in the field, and our solutions combine advanced 3D modelling with deep insight into human behaviour and psychology, training employees in authentic situations that involve human interaction and operation of business critical software and systems. Attensi has 100 employees and serves more than 100 customers over a wide range of industries, such as global pharma company Merck, Norwegian food retailer NorgesGruppen, global quality assurance and risk management company DNV-GL, and pharmacy chain Boots. We are headquartered in Oslo and have offices in London and Palo Alto.” +47 23 90 50 06 www.attensi.com Autocanteen Stand Number G14 Autocanteen is a touchless self-checkout solution that increases checkout efficiency. Disruptive innovation, no barcodes - the system can identify anything from fruits to meal plates with visual discovery. +448005200057 www.autocanteen.com BenQ Stand Number G30 BenQ is a world-leading brand for visual products including digital signage and projectors. Create immersive customer experiences in your bar or restaurant with dynamic visual and stunning colour technology, including the world`s first Pantone digital signage and high-quality projectors from BenQ. 08708504417 www.benq.eu Bizimply Stand Number F12 Bizimply enhances the way shift-oriented operators manage their business. The All-In-One People Management Solution enables customers to manage their employee scheduling, time & attendance, frontline people management and shift reporting across multiple locations so every shift runs like clockwork +44 203 642 5644 www.bizimply.com

BLEND Stand Number D90 BLEND offers a suite of products for Restaurants & Bars! Team Management - Create schedules in minutes | Assign and monitor tasks | Post announcements. Digital Menus - Instant live changes | Guest scan a QR code to View & Order. Guest Feedback - Avoid bad reviews | Fill-in off-peak hours. 07742 186799 www.blend.app blinq Stand Number D50 Point-of-sale software targeting all restaurant types. Provides a redesigned iOS cloud-based POS, a Waiter app enabling tableside ordering and a state-of-the-art customer ordering application. blinq’s ecosystem provides a seamless dining experience, that unites customers and restaurants. 07454373037 www.blinqme.com BlueSnap Payment Services Ltd Stand Number NA BlueSnap provides an All-in-one Payment Platform designed to accelerate commerce for B2B and B2C businesses. Our Platform supports online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. With a singleintegration to our Platform you can accept any payment with ease. The Platform includes access to 100 payment types, including popular e-wallets, built-in world class fraud prevention to protect your sales and detailed analytics to help you grow your business. And with integrations to over 100 platforms and shopping carts, you can start processing payments immediately. Learn how BlueSnap can help your business accept payments and sell +1 781-790-5013 www.home.bluesnap.com Cradlepoint Stand Number D70 Wireless edge solutions built to enable modern food service. Cradlepoint`s NetCloud Service and wireless edge routers unlock the power of 4G LTE and 5G cellular to create a secure, nonstop network that connects everything inside restaurants, and beyond. 01932 548410 www.cradlepoint.com Diggecard Stand Number D52 Diggecard is a global provider of gift card expertise and technology, working with restaurants, bars and hospitality partners to deliver gift card programmes. Our services range from simple solutions to fully bespoke programmes leading to increased sales channels and revenue; and new customers. +44 (0)1344 987678 www.diggecard.com DigiX Stand Number G92 We’re committed to designing, manufacturing and distributing quality, customer-focused Push to Talk (PTT) devices for professionals across the UK. We strive to engage with our customer base, allowing us to understand exactly what they need from their Professional Mobile Radios (PMRs) or Push to Talk 0800 1955 919 www.digixradio.co.uk Dinggly Call for Service Systems Stand Number E80 Makers of the worlds smartest call buttons. Delight your customers with attentive, efficient service at the touch of a button. From cost effective calling disks to quartz & real-cork champagne buttons, there’s a Dinggly for you. Integrates with mobile devices, browsers or via an API to your system 07863546161 www.dinggly.com

EasyTip Stand Number F63 EasyTip is the leading platform for collecting tips and ratings in the hospitality industry. We are making the world of gratuities fairer, simpler and quicker! EasyTip helps business owners and staff to earn more. It is a reliable, transparent and cashless solution to tip employees from your mobile. www.easytip.net eDrinks Stand Number C76 eDrinks - Reimagining Social Drinking. www.edrinksolutions.com ePOS Hybrid Stand Number F93 ePOS Hybrid offer low cost yet powerful ePOS technology dedicated to the hospitality food industry. We provide everything from ePOS terminals and kitchen displays to online ordering platforms, mobile apps and customer self checkouts. Seamlessly manage your whole business from one dashboard. 0131 564 1559 www.eposhybrid.com Ergonomic Solutions Ltd Stand Number NA Ergonomic Solutions, creators of SpacePole, is the leading global provider of innovative and ergonomically designed technology mounting and mobility solutions for a wide range of static and mobile technology hardware at the points of sale, payment and service for the restaurant & takeaway sectors. +44 (0)1372 728872 www.ergonomic.solutions ETI Ltd Stand Number F92 ETI Ltd is a British, award-winning digital thermometer manufacturer, producing digital, wireless and infrared thermometers for food service and industry together with data-loggers, moisture meters, humidity and pH meters. Visit the ETI team for more information and product demonstrations. 01903202151 www.thermometer.co.uk evoke creative ltd Stand Number H60 We design, manufacture and integrate interactive hardware and software. Working with forward thinking businesses, we devise digital solutions for all sectors, focusing on self service, digital signage and the latest in store experiences. 01513343716 www.evoke-creative.com evokeu Ltd Stand Number F32 We are passionate about design, development and marketing for the hospitality industry. We are able to help you every step of the way and better still, you only need to work with one team, Graphic Kitchen. We are experts in many areas and we work seamlessly to help you launch into the industry. 01895474752 www.graphickitchen.co.uk First Payment Merchant Services Stand Number G10 Bottoms Up Beer Dispensing system is a more profitable way of selling beer. It is an automated, hands-free system that increases profitability and efficiency with advertising/branding opportunities. Every aspect of the system has been designed to increase productivity and revenue for the business. 01276 605690 www.firstpaymentmerchantservices.co.uk FSB Stand Number D24 At FSB, our mission is to help smaller businesses achieve their ambitions. We are proud to be the leading voice of 5.9 million small businesses and self-employed people across the UK, working to promote and protect your interests. 0808 20 20 888 www.fsb.org.uk

EXHIBITORS

Get Tasty Stand Number H10 Get Tasty is the world`s most advanced hospitality platform, encompassing order & pay, epos, handheld, marketplace, free tools & more. Our omni-channel platform integrates all the ways you communicate with customers empowering you to learn more about them deliver a better experience & drive loyalty. 01908 348810 www.gettasty.co.uk

iiko Ltd Stand Number G20 iiko is redefining what POS can mean to F&B businesses and what value they can expect from it. Over 30,000 businesses use iiko to automate virtually every aspect of their operations. iiko is easy to deploy, use and scale. Ideal for single and multi-store businesses. 100% cloud platform. 02038809977 www.iikosoftware.com

Glug App Stand Number C50 We are the social ordering app that allows for customers to find venues, browse menus, order & pay with a few taps of their smartphone. For less contact and more efficiency, use Glug. 07866606879 www.glug.live

Informatika Fortuno d.o.o Stand Number E3 Best Waiter is a solution for easy representation of all food and beverages that you offer to your consumers. Also, the easiest way to make an order without confusion and misrepresentation. Big images avoid all misunderstanding and finally gives the consumer opportunity to see exactly what we offer. +38598842470 www.fortuno.tech

GonnaOrder Stand Number D12 The affordable digital ordering platform for your business +447876492594 www.gonnaorder.com Goodtill Stand Number E64 Feature rich POS solutions delivering a suite of tools to grow your business. 0203 764 0800 www.thegoodtill.com GridDuck Stand Number F65 GridDuck is the intelligent energy saving system for commercial buildings. We help businesses to save money and reduce carbon emissions with an online dashboard and wireless sensors, clamps and switches. Our system allows affordable and easy-to-install energy metering, automation and control 24/7. 02076889336 www.gridduck.com Harri Stand Number F60 End-to-End Workforce Management Technology Built for Service Industries. Harri is helping restaurants, hotels and retailers to build, manage, and engage their most important resource. their teams. +1 844-427-7443 www.harri.com Hawk Safety Stand Number F100 Hawk is an online food safety management, compliance recording and monitoring solution. Hawk`s solutions save businesses time and money - temperature monitoring no longer needs to be carried out by staff, critical control point checks don`t need to be written down, audits don`t need to be emailed 03330 143 714 www.hawksafety.com Hubl Stand Number F51 Hey there, we`re Hubl - the food safety & due diligence app for the innovators. Intuitive app interface designed for the front user, Better for the environment. Saves time, so you can focus on what really matters. All-round solution for the management, No lengthy setup, 0845 026 7745 www.hublapp.co.uk HygieneCheck Limited Stand Number C60 Improve Hygiene Ratings & Food Safety with HygieneCheck. Concerned about your restaurant, pub or food service unit`s compliance to food hygiene regulations? Worried about maintaining your Food Hygiene Rating Score? HygieneCheck is the solution! 01227732012 www.hygienecheck.net

Jade Solutions Stand Number F94 Jade has been delivering IT solutions to the restaurant, QSR and take-away sectors for over 25 years. This year at the show we will be demonstrating 3 unique and novel solutions: a one-stop tablet solution, customer queue management using mobile phones and guest Wi-Fi with built in direct marketing. 01925 295 400 www.jade-solutions.co.uk Jenpak Ltd Stand Number G54 Jenpak Ltd one of the largest Importers & Suppliers of upscale disposable catering and Packaging products. 020 8206 3448 www.jenpak.co.uk Kablamo Limited Stand Number D92 A REVOLUTION in SLURPWEAR Joe`s Heroes are 100% biodegradable and environmentally friendly drinking straws. This planet saving collection are made of bamboo, wheat or sugarcane. All straws are made of 100% natural plant-based materials and are simply the best alternative to plastic straws. Joe`s 07866771627 www.kablamo.co.uk Kayana Stand Number C52 Kayana uses disruptive technology to transform businesses in the hospitality sector. Allowing customers to reserve, order and pay all from one convenient app. Kayana provides a secure contactless one step payment process, KayPay, giving the ability to increase revenue and reduce wait times. (+44) 207-118-0595 www.kayana.co.uk Kobas Stand Number F80 Drive your business forward with a complete hospitality management system, powered by Kobas. Explore an intuitive suite of software platforms that serve different areas of your business including reliable EPoS, stock control, mobile ordering, customer loyalty, rota management, insights and more. 020 7633 9449 www.kobas.co.uk Kuuleats Stand Number H44 KuulEats, the only all-in-one restaurant management solution. Built by restauranteurs for restauranteurs. 0203 011 00 33 www.restaurant.kuuleats.com

Labels Plus Stand Number P40 Labels Plus is a dependable, responsive and professional supplier of off-the-shelf and bespoke labelling solutions. For over 20 years, we`ve supported our customers with quality selfadhesive labels across all sectors of commerce and industry. 01663 736250 www.labelsplus.co.uk M-Cube UK Stand Number G34 M-Cube is an industry Global leader in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from digital signage and omnichannel retail to instore and content production. www.mcubeglobal.com MENU Technologies AG MENU is the market-leading provider of digital restaurant ecosystems. Our solutions are certified and used by the most beloved global brands that rely on MENU to wow their customers, increase sales, and streamline operations. +41 782553388 www.menu.app Mindsett Stand Number H40 Mindsett helps organisations reduce their costs and eliminate waste, taking a new approach that`s quickly gaining traction in the fields of IT, behavioural economics and operations. 07387410316 www.mindsett.co.uk Molewood Consulting Stand Number E50 We help clients make better decisions, reduce costs, build more effective organisations and develop appropriate technology strategies. We cut through the complexity of a clients’ greatest challenges and make things happen in a structured way. Mr Yum Stand Number J30 Stay ahead of the game with the fastest-moving QR code mobile ordering platform for hospitality and entertainment. By scanning a Mr Yum QR code, the web-based platform allows customers to order food and drinks, and pay via their smartphones. www.mryum.com MyPlateSpace Stand Number D26 Field-to-fork sourcing with end-to-end provenance. No more multiple data entry. Lifestyle diets... Veganism... Vegetarianism... flexitarians... food allergens... lactose intolerance... gluten free... pregnancy... No longer an ingredient problem! 0208 004 0155 www.myplatespace.com Nassari 360 Ltd Stand Number G32 Nassari360 is a Software product that enables subscribers to produce immersive and exciting online content by embedding photographs, video and audio into a 360 image to create an interactive website experience. 07801261063 www.nassari360.com Navitas Stand Number NA Navitas is a single destination for safety. We’ve been a safety partner for over 30 years to 4,500+ business and provide food safety management technology, online safety training, compliance monitoring & consulting by qualified Environmental Health Practitioners to make your safety processes simple. 08081643773 www.navitas.eu.com

Nila Technology Limited Stand Number R20 Whether you are exploring a local takeaway or dining-out, Let GASTON personalise meal options near you. GASTON connects your dietary needs (intolerances, allergies, medical, religious or simple lifestyle) to food choices around you. Enjoy the food that you like and what your body needs. 07403512511 www.gogaston.io Nory Stand Number D02 Nory is the future of restaurant & bar management. Our end to end platform leverages AI and automation to fuel scalable success. Nory helps managers to make data based decisions every day. From demand forecasting and staffing recommendations to prep and order guides - we’ve got you! +353 1 912 3409 www.nory.ai On Trade Progress Stand Number C74 Ontrade Progress is the go to hospitality magazine for progressive owners, operators and licencees of pubs, bars and restaurants. OrderPay Stand Number J40 OrderPay is the fastest, most cost-effective order and pay system on the market. Live in nearly 2000 sites and trusted by Stonegate, Giggling Squid and many others, OrderPay gives customers & operators ultimate flexibility: take orders and/or payments via app or web - no card machine needed! www.orderpay.com Orion Print Stand Number P40 When it comes to both gift card and gift voucher solutions, we`ve worked for years with many of the UK`s favourite brands. We work with: High street gift cards and shopping vouchers, Reward & recognition providers, Loyalty programmes, Employee & member benefit schemes, E-gift cards 0115-930-7517 www.orionprint.com Parotec Solutions & MAXCases Ltd Stand Number E82 Parotec Solutions Limited specialise in design, manufacture and distributing of mobile device management solutions. Offering desktop, mobile cases, mobile carts and other charging options. Maxcases are our key partner offering dedicated device protection, covering mobile Tablets & Chromebook’s. +44 (0)1204868630 www.parotecsolutions.co.uk PepperHQ Stand Number G40 Pepper’s SaaS offering enables us to deliver branded mobile apps quickly and at low cost to traditional retail and hospitality businesses enabling them to harness the power of mobile commerce to improve the customer journey, increase operational efficiency and drive footfall. 07778804051 www.pepperhq.com Planday Stand Number G44 Planday is a workforce management platform, enabling business leaders and employees to efficiently schedule and manage staff rotas, whilst simplifying communication. No matter what your business does, Planday makes your day work. +44 (0) 20 3630 1574 www.planday.comuk

EXHIBITORS

pointOne EPoS Stand Number F40 Designed with the quick service and takeaway business in mind, pointOne EPoS offers all the tools that your hospitality business needs including self-service kiosks, online ordering and smartphone apps. pointOne serves companies from a single user up to a 100+ site chain. 0345 862 0005 www.pointone.co.uk Popmenu Stand Number G80 Popmenu’s platform gives you an online presence centered around a dynamic menu experience, mobile-friendly website, online ordering and marketing automation. Helping you control and grow your business from first impression to final transaction. www.get.popmenu.com PROPPOS Stand Number C70 Proppos offers an A.I self-checkout solution for self-service restaurants. Thanks to Proppos FastPay, our clients can automate the checkout process and generate big savings. Proppos is present in 4 Countries and working with the leaders of the industry. +34 667180625 www.proppos.com Pubinno Stand Number F84 Pubinno, Inc. is a San Francisco based technology company that is building ‘Internet of Beer’ to connect all the stakeholders in the entire draft beer ecosystem. Pubinno, as The Future of Draft Beer, brings AI, Robotics, and IoT technologies to the ecosystem which has not seen significant development in recent decades. In 5 countries, more than 20 million pints of Perfect Beer has been served via Smart Taps’ www.pubinno.com QSR Automations Stand Number D62 The hospitality leader in kitchen automation and guest management solutions. QSR Automations helps restaurants measurably increase efficiency, enhance productivity, improve quality, and maximize customer delight. (502) 297-0221 www.qsrautomations.com Quick Order Stand Number G56 In 2014 we started QuickOrder. Our ambition was simple: We want to revolutionize the restaurant business with modern technology, and make it easier to run your restaurant as a business. +45 71 99 26 24 www.quickorder.dk S4labour Stand Number C66 Labour management tools designed and built for the hospitality industry. S4labour is used by the U.K’s leading operators to help grow their sales, save money and save time, through more intelligent labour scheduling, deployment, H.R. shift planning as well as team payroll and reward. 01295 267400 www.s4labour.co.uk Salt Technologies Stand Number H62 Salt is a white label technology ecosystem serving consumer service industries. We provide big business technology at predictable, affordable prices, giving partners access to new markets on their terms. It’s all about you, not us: your brand, your community, your customers. Online, your way. 0800 689 4852 www.salt-technologies.com

Secure Vouchers Stand Number P40 Secure Vouchers are security gift voucher printers, with clients ranging from small independents to High Street retailers and everybody in-between. Supplying your own gift vouchers is an excellent way to increase footfall, improve loyalty and maximise revenue for your business. 01215079608 www.securevouchers.co.uk Service Robots Stand Number G64 Service Robots for Robot Servers, Robot Bars. Manufactured in the UK. 01384 389317 www.servicerobots.com Servvi Stand Number J64 Servvi is a platform that enables any business in the hospitality industry with an online infrastructure. We enable order management, online menus, marketing tools and a business admin portal to handle everything from your staff rota to inventory and menu editing. 07837750854 www.servvi.co.uk Shenzhen Weiguan Views Technology Co., Ltd. Stand Number E24 Shenzhen Weiguan Views Technology Co., Ltd. is a listed company ( stock code :835002) and has been engaged in LCD terminal displays over 10 years. The company`s products range in LCD video wall, digital signage ( Kiosk),touch screen and facial recognition displays. 13528787836 www.tyalux.com Skyline Whitespace Stand Number E12 Architecturally striking and incredibly robust, Skydomes are a unique and memorable solution for dining outside with a difference. Made from crystal clear 100% recycled polycarbonate to bring the outdoors in, they are suitable for events, pop ups and permanent installs. 03452605440 www.skylinewhitespace.com Spartan Audio Visual Stand Number F10 Spartan Audio Visual offer Integrated, stylish and inviting AV solutions for restaurants, bars, hotels and other leisure and hospitality venues. We help you create and maintain engaging, comfortable environments, which encourage consumers to stay and spend. 02920 481797 www.spartanaudio.co.uksales-installation Square Stand Number J10 At Square, we believe everyone should be able to participate and thrive in the economy. We`re here to help sellers of all sizes start, run and grow their business, by providing tools to meet every business challenge - because helping them grow their business is good business for everyone. 07877540132 www.squareup.comuk SumUp POS Stand Number E64 SumUp Point of Sale is the feature-rich, all-in-one POS solution that lets you take full control over your everyday tasks and your time. Whether it`s processing orders, accepting payments, or getting insightful reports on your business data &mdash; SumUp POS simplifies your workday. 020 3764 0800 www.thegoodtill.com SwiftComply Stand Number E60 SwiftComply are innovators in fat, oil and grease management. We provide a digital ecosystem that connects water companies, food service establishments and service providers. Our combined approach to data management, innovation and education aims to stop FOG at source, preventing sewer blockages. www.swiftcomply.co.uk

Tabit Technologies Ltd Stand Number C62 Tabit`s unique solution redefines the hospitality experience by leveraging mobile connectivity to streamline restaurant operations, extend sales opportunities, and elevate the overall experience for both operators and their customers. +972 9 9585682 www.tabit.cloud TAKEOUT Stand Number E52 Takeout Group provides an All-in-One ordering and dispatching platform within the online takeaway and delivery segment. The platform covers both portal business (TAKEOUT brand), white label app & web for restaurants (MenuKitt brand) and logistics driver app (DriverKitt brand) at competitive rates 004522392293 www.takeoutgroup.com TellTheChef Stand Number G12 TellTheChef is the smartest way to manage food and drink pre-orders at your venue. Designed by catering professionals, the highly versatile web-based system enables caterers and event managers to offer any size party a multiple choice menu, with orders placed by guests online within a timeframe set by the caterer. +44 (0) 2071 111 233 www.tellthechef.com Tevalis Stand Number H30 Tevalis are a UK leader in supplying an innovative range of Epos technology software and hardware platforms. With a growing client base of over 6000+ systems and with a growing global presence, we have deployed our Ecosystem of solutions into all sectors within the hospitality industry. 0330 002 1555 www.website.tevalis.com Trust Payments Stand Number D102 Our mission is to help businesses to optimise their sales and customer experience through facilitating speedy and seamless payments, loyalty, and data management creating truly Converged Commerce. +44 (0)333 240 6000 www.trustpayments.com UNIFILLER SYSTEMS UK Stand Number F50 Unifiller, a subsidiary of the Linxis Group, is a global leader in specialized equipment for the food, bakery, pharmaceutical, and cosmetics industries. The group consists of leading companies focusing on mixing technologies, ingredient dosing systems and automated portioning systems. 01933 676005 www.unifiller.com URocked Stand Number D72 Urocked is a digital solution to modernise traditional tipping. We enable customers to show appreciation in our increasingly cashless society by making it easier than ever to send a tip. 100% of the tip goes to the worker, boosting income and improving customer service, for any job, anywhere. www.urocked.com Verifone Stand Number H50 Verifone is one of the world`s leading payment provider, trusted by thousands of retailers and merchants to manage their payment requirements. Every day, we enable consumers to buy wherever, whenever and however they want, in an easy, secure and reliable way. www.verifone.comen

Virtronix Stand Number G66 We create advanced immersive experiences in 3D, 360°and virtual reality across a number of sectors from real estate to entertainment, and everywhere in between. 01707 568 360 www.virtronix.co.uk VoCoVo Stand Number F42 VoCoVo brings a team to life by providing an integrated system of seamless, on-the-go communication with bespoke functionality moulded to alleviate specific pain points in your restaurant environment. Release the VoCoVo magic and you’ll streamline front and back of house. +443301373789 www.vocovo.com Warrior Accountancy Stand Number C72 We are online accountants specialising in small businesses, start-ups, contractors and freelancers. Full access to our award winning, HMRC approved, making-tax-digital-ready accounting software, ability to reach your dedicated accountant anytime, no hidden extras 01254926766 www.warrioraccountancy.co.uk Winaim Stand Number F90 Your organisation has core systems and processes that constitute an internal map describing what is happening in your business, this is your internal enterprise. Winaim extends this map to be a dynamic outward facing tool. Winaim creates your external map by collecting critical data and reporting in real time about what is happening with your customers, suppliers, regulators and any third party stakeholders. We call this your extended enterprise graph. 00442081332031 www.winaim.co WyreStorm Technologies Stand Number G72 WyreStorm is a leading manufacturer of award winning 4K and full HD AV signal distribution and control systems for ProAV, commercial, retail, hospitality and custom installation markets. We specialize in providing innovative and efficient single platform and hybrid technology solutions. 518-289-1293 www.wyrestorm.com Yoello Stand Number F82 With Yoello, you cut out the middlemen to save big on transaction fees. With our mobile ordering solution, you can get to know your customers better through data, increase staff efficiency and customer spend - even with reduced staff. Yoello order & pay supports thousands of businesses across the UK. ‘ www.yoello.com Yonoton Stand Number E84 Powered by Yonoton is a true omnichannel SaaS platform for the hospitality and entertainment industries. One platform for branded app, PoS (Point of Sale), webordering and self-service kiosks. +358405067541 www.yonoton.com YOOBIC Stand Number G50 YOOBIC is an all-in-one digital workplace for frontline restaurant teams. Our mobile app gives business leaders and frontline retail teams the performance tools they need to work, learn and communicate - all in one place +44 (0) 203 621 5233 www.yoobic.com

EXHIBITORS

EXHIBITOR A-Z

3S POS Access Hospitality Adversign Media GmbH

J20

Mindsett

H40

E40

Molewood Consulting

E50

J60

Mr Yum

J30

G52

MyPlateSpace

D26

Allergy Menu Ltd

D22

Nassari 360 Ltd

G32

Alpha Digital Networks PLC

E02

Navitas

alphin

F30

Nila Technology Limited

R20

Appkazoo

H46

Nory

D02

Arch

H42

On Trade Progress

C74

G62

OrderPay

J40

Attensi

D32

Orion Print

P40

Autocanteen

G14

Parotec Solutions & MAXCases Ltd

E82

BenQ

G30

PepperHQ

G40

Bizimply

F12

Planday

G44

D90

pointOne EPoS

F40

Popmenu

G80

PROPPOS

C70

All Grease Gone Ltd.

Atmosphere TV

BLEND blinq BlueSnap Payment Services Ltd

D50 NA

Cradlepoint

D70

Diggecard

D52

DigiX

G92

Dinggly Call for Service Systems

E80

EasyTip

F63

eDrinks

C76

ePOS Hybrid

F93

Ergonomic Solutions Ltd

ETI Ltd

F92

evoke creative ltd

H60

evokeu Ltd

F32

First Payment Merchant Services

G10

FSB

D24

Get Tasty

H10

Glug App

C50

GonnaOrder

D12

Goodtill

Pubinno

F84

QSR Automations

D62

Quick Order

G56

S4labour

C66

Salt Technologies

H62

Secure Vouchers

P40

Service Robots

G64

Servvi

J64

Shenzhen Weiguan Views Technology Co., Ltd.

TBC

Skyline Whitespace

E12

Spartan Audio Visual

F10

Square

J10

SumUp POS

E64

SwiftComply

E60

Tabit Technologies Ltd.

C62

TAKEOUT

E52

E64

TellTheChef

G12

GridDuck

F65

TellTheChef

G12

Harri

F60

Tevalis

H30

Hawk Safety

F100

Trust Payments

D102

Hubl

F51

UNIFILLER SYSTEMS UK

F50

HygieneCheck Limited

C60

URocked

D72

iiko Ltd

G20

Verifone

H50

Informatika Fortuno d.o.o.

E30

Virtronix

G66

Jade Solutions

F94

VoCoVo

F42

Jenpak Ltd

G54

Warrior Accountancy

C72

Kablamo Limited

D92

Winaim

F90

Kayana

C52

WyreStorm Technologies

G72

Kobas

F80

Yoello

F82

Kuuleats

H44

Yonoton

E84

Labels Plus

P40

YOOBIC

G50

M-Cube UK

G34

MENU Technologies AG

NO-

FLOORPLAN

RESTAURANT & BAR RESTAURANT & BAR RESTAURANT & BAR

IN PARTNERSHIP WITH

GOLD SPONSOR

RESTAURANT & BAR

SHOW SPONSOR

IN PARTNERSHIP WITH

GOLD SPONSOR

SHOW SPONSOR

A100 Washing Area

D102 B100

A100

Washing D102 Area C96 B94 B96 Washing C94B100 C100 D100 Area

C94 A82 A80 C90

A90

C96

A92 D92

B82

A92

C92

B94 E92 B96

C90

C92

D92 G90

F82

D92

F84

E92

C72

B54 B56

D62

B72

C54

C56

A64

A64 B50 B52

C60 A42 C62IDEA62

C50

D62B64

B60

A62

B41 A40

A50

C56

A52

A50

D52 A50

A36

C50 A34

B50 B52

C52 B32

B40

B42 B44

B50 B52 C30

A42

C40

IDE

A40

B34

C24

A12

B30

A10 C32

A32

A30

B10

C34 A32

C29

B24 C24

A36

A34

B12

A30

C26 A22 A20

A22

C20

B32

C22

A20

D24 D26

B42 B44

B34

B30

A32

C30 D12 E32 B34

C32

E30D10

C29

A12

C16

A10

B10

B12

A30 D24 D26 B24

E24 E26

D20 A22

E20 E22

C20

D52 F34

H80

H82

J64

L70

N82 Cafe area 2

M80

Cafe area 2

K64 K66

Sponsored By Tevalis

L30

H46

K40

G44

K22

H40

H44 K44

G42 K20

E24 E26

J10

G30

L44

L24

L26

L40

K10

Resta

M20 K42 M24

L42

M40

L20

M22 L22

J30

G34 K30

K44

K40 M44

L46 J40

H42

K42 H40

H30

G32

H46

DeliveryJ30

K30

L34

H30 K34

K34

L32 M12

K32

L10

H22

M10

E30

G20

G34

K40

J40

K24

H42

G42

J30

M32

Sponsored By Tevalis

F30 G30

F32

HMS D24 D26

M46

VIP Lounge L34 L32

K34

K32

J40 J20

F36

F30 H30 G34 E32 G10 G14 G12

F32

K30 M3

L30

K32

G20

D22

K22

J20

HMS

G20

H20

J20

D24 D26 E20 E22 E24 E26

D20

L44

M42

G52

J30

G40 F34

E32 F10

G56

VIP Lounge

G42

F12 G32 D32

D30 F30 C34

C26

H50

Sponsored By Tevalis

HMS F42

C31 C30 E12F34

C24 C22

H82

F32

D10 A10

D02

G50

E50 E32 C52 D50F51 F52

C31

C32

L72

Sponsored By Tevalis

G40 The Green Room Theatre 11

D02

A12

C14

G66 E64

G60

F42

E20 E22 D22Sponsored By Access Hospitality

D03 HMS C24 C26

B24

A20 B14 B16

D20

J84

K90

H84 K74

H84

L60

H74

Sponsored By Tevalis

M44

T82

S80

R82

RTIE Keynote Theatre 3 VIP Lounge Restaurant & Takeaway Innovation

M40 J40

U82 S84

Q52

Q50

M60

L50

U70

M52

M50

L60

S82

Q72

T70

S64

S60

P72

M60

L50

L64

R84

U72

Q70

Coffee Shop Innovation M66

M64

P70

L62

P50 M54

P71

Q64

N70 Theatre 3 RTIE Keynote L60 K60 K62

T72

S76

P72 S70 S72

P70

P82

L70

M70

S74

Q72

Street Food N70 Live M70 P71

R18

P72

P70

N80 N84

J72

R80

N70

M70

T30

U32

U20

U30 T10

S10

U12

U10

P12

R10

Kitchen Innovation Zone

R18

S201

R20

T02

T20 T04

Kitchen U20 Innovation Zone

S22 R02

U10

U22

T02

T04

R12 S10 Q10

P12

T10

U12

ENTRANCE/EXIT R10

U10

M02

N02

P02

R02

Kitchen Innovation Zone

T02

T04

ENTRANCE/EXIT

See for yourself

Fully connected hospitality tech that helps you...

Visit us at Restaurant & Bar Tech Live (stand E40) for a FREE demo and enjoy networking drinks within The Green Room (C40)!

Achieve operational excellence

Delight customers

Attract, recruit and retain top talent

Now part of Access Hospitality

www.theaccessgroup.com/hospitality Order & Pay Property Maintenance

Reservations & Ticketing

HR, Scheduling, Payroll & Training

Procurement

Financials & Analytics

EPoS & Stock Management CRM

Task Management eLearning

hospitality@theaccessgroup.com 0845 340 4542

ALLERGYMENU Live Menu

Easy To Search

Reduces Risk

Improves Food Safety

ONE H NT O M E FRE

Ditch the Allergy Matrix, reduce risk and make your customers happier, all in a simple app! From only £10 per month Live Editable Menu Customise with your Logo QR Code Tap for Menu

www.allergymenu.uk

Dish Ingredients & Allergens Ingredient Photo Upload Monthly Reminders Printable Labels API Integration

01782 976101

MYPLATESPA CE Come and test drive our cutting edge software

MYPLATESPACE is an end-to-end food tech solution, harnessing world leading architecture, built on the cleverest CLUIID tech by clever CLUIID people.

Stand D26 www.myplatespace.com

Cluiid BEAUTIFUL TECH

9 & 10th Nov, Excel London

0208 004 0125

@myplatespace

Visit US Stand G10

The Benefits Less staff, quicker and increased efficiency in pouring when operating the system and this system has almost no waste from a keg and can pour on average 44 pints a minute. The benefits don't stop there as the dispensing units are available on trolleys for temporary placement during busy periods and with our integrated payment solutions its not only the beer that's the fast payments are taken just as quick. With a national proposal at Government level to ban the sale of non recyclable cups in line with EU directive our system satisfies this in advance for you. All cups are recyclable.

Payment Services Lets chat about your businesses payment facilities, we offer a range of services and payment options you probably haven't thought about. www.firstpaymentmerchantservices.co.uk

Your business matters to us At FSB, our mission is to help smaller businesses achieve their ambitions. We are proud to be the leading voice of 5.9 million small businesses and selfemployed people across the UK, working to promote and protect your interests. We offer our members a wide range of vital business services including advice, financial expertise, support and a powerful voice heard in local, UK-wide and devolved governments across the country.

To find out more come and visit us at stand D24, call 0808 2020 888† or visit fsb.org.uk/join

†Calls are normally free of charge from UK landlines but charges may apply from mobile phones. Lines open 8am - 6pm weekdays, closed Bank Holidays. Registered Office: National Federation of Self Employed and Small Businesses Limited, Sir Frank Whittle Way, Blackpool Business Park, Blackpool, FY4 2FE. Registered in England No. 1263540.

Say Hello to HygieneCheck Concerned about your restaurant, pub or food service unitʼs compliance to food hygiene regulations? Whether a single site owner, or large multi-site operation, achieving and maintaining a level 5 Food Hygiene Rating couldnʼt be easier!

Stand G50

The Digital Workplace for Modern Restaurants

www.yoobic.com

YOOBIC’s all-in-one platform allows restaurant operators to consistently elevate the employee and customer experience, while reducing operational costs and minimizing impact of staff rotation.

Operations • Task management & SOPs • Digitized audits & checklists • Automated dashboards

Training • Microlearning courses • Quizz, badges & battles • Incentives & challenges

Communication • Newsfeed, chat, videos • Knowledge base • Surveys and polls

Digital doesn’t have to be daunting. Get the insider’s tips to digital transformation and unleashing your competitive advantage with smart online staff scheduling. Get practical tips on how this can enhance the outstanding experience your people create. Visit us at stand G44.

“We’ve improved our wage control by 3%, which is massive. That 3% increase equals to an annual savings of about £40,000.” Norbert Swierad

Operations Manager for Absurd Bird

Scan here for more on Norbert & Absurd Bird’s success with Planday.

SPEAKER SLOT

PANEL DISCUSSION

An insider’s tips to digital transformation

Workforce Management: how to empower and engage your employees

Speaker: Donna Torres, Director of Sales UKI & Global Partnerships Date: 9th November Time: 13.15 - 13:45 Location: Theatre 5

Date: 10th November Time: 12.00 - 12.30 Location: Theatre 6

pointOne: your total EPoS solution 0345 862 0005 - info@pointone.co.uk - pointone.co.uk

ARRANGE A DEMO TODAY

Fewer tools. More revenue. Elevated hospitality. Popmenu is the only all-in-one solution powered by your restaurant's menu that offers tools to connect with your guests and flexibility to decide how high-tech or high-touch you want to be. Website Hosting, Design & Management Menu & Review Management A.I. Powered Phone Answering Online Ordering Contactless Ordering Waitlisting Text Message Marketing Email Marketing Social Media Marketing Online Offers Loyalty Digital Gift Cards Reservations

What our clients have to say: "Popmenu is what I have always needed but didn't know it. It's nothing short of a revolution for our restaurant!"

Get to know Popmenu at stand G80 Missed us? Visit get.popmenu.com to schedule a demo and see how Popmenu works.

Gamified Simulation Training Immersive. Engaging. Impactful Empower your employees to achieve mastery Ensure customer excellence Drive & track key business performance

e Como us: t Talk nd

Sta32 D