Smart Retail Tech Expo 2022 UK Edition

Page 1

THIS IS AN IN-PERSON EVENT

@SMARTRETAILEXPO

#SMARTRETAILTECH

SM A RTR E TA I LTE C H.C O.U K

2-3 MARCH 2022 ExCeL LONDON WEDNESDAY THURSDAY

STEP INTO THE AGE OF

10AM - 5PM 10AM - 4PM

NEW RETAIL INSPIRE, ATTRACT + RETAIN CUSTOMERS

XR 100 DEMO AND MUCH MORE ZONE INTERACTIIVE MASTERCLASSES OVER 2 DAYS! LIMITLESS NETWORKING 200 CREATE THE OPPORTUNITIES PERFECT INNOVATIVE SUPPLIERS CUSTOMER JOURNEY EDUCATIONAL SEMINARS

THE ULTIMATE EVENT BRINGING DIGITAL INNOVATION TO THE RETAIL SECTOR SMART RETAIL TECH EXPO IS RUNNING ALONGSIDE


W e lco me

WELCO THIS IS SMART RETAIL TECH EXPO 2022

4 11 18

2

SHOW HIGHLIGHTS

We’ve taken the highlights of the show to help you make sense of the hustle and bustle.

NEWSLETTER Keep up with the latest tips with our monthly newsletter!

SEMINAR SCHEDULE Don’t miss a seminar with our full schedule available to plan your day and make the most out of your two days with us.

SMART RETAIL TECH EXPO 2022

6 12 24

KEYNOTES

Listen and learn from the most influential leaders and professionals the industry has to offer.

XR DEMO ZONE Experience the most advanced products and services providing solutions for the retail sector.

EXHIBITORS Which exhibitors do you want to see? Have a look at the list, and work out those which are a perfect fit for you!

10 15

AWARDS

Celebrating the latest innovations within the industry.

PARTNERS Meet the organisations who have supported us for 2022. We’ve been working together to make this the must attend show of the year!


OME

Welcome

STEP INTO THE AGE OF NEW RETAIL

Technology is the driving force behind countless industries, especially the retail sector. Technological advancements are constantly emerging, taking the online retail industry to a new and unexpected level with the latest enhancements! Future projects and developments have been pulled from the back shelf and brought immediately to the forefront of innovation, advancing the world of retail tech at an incredible rate… we’re here to bring you the very best of it all, over two incredible days. Smart Retail Tech Expo has been specifically designed to bring you all of the innovators revolutionising the UK retail industry. Attracting, retaining and satisfying customers has never been more essential! Latest technological advancements allow you to provide the ultimate customer experience, whether you’re seeking online or instore solutions to achieve this, you’re sure to find them at the show! Running directly alongside the Retail Supply Chain & Logistics Expo and the White Label World Expo, you will have access to the ultimate showcase of e-commerce and retail innovation. Immerse yourself in hundreds of interactive seminar sessions, dozens of free masterclasses, meet with the top suppliers in the industry and take advantage of countless networking opportunities.

WELCOME TO THE SMART RETAIL TECH EXPO 2022!

S M A R T R E TA I L E X P O . C O . U K

3


Show hig h li g h t s

SHOW HIGHLIGHTS S M A R T R E TA I L T E C H E X P O

SPEAKERS XR DEMO ZONE Introducing the XR (Mixed Reality) Demo Zone, the only place to try and test the latest in VR and AR retail solutions!

4

SMART RETAIL TECH EXPO 2022

2022

We’ve brought together a host of the industry’s leading minds, to share with you their triumphs and expertise, and guide you on a path to success!

INNOVATION AWARDS We will be recognising and celebrating the suppliers at the very cutting edge of innovation, with this year’s Smart Retail Tech Innovation Awards!


show highlights

IN-STORE

EXPERIENCE

Bricks and mortar retail is not dead, and the incredible technologies that have emerged to keep it alive and kicking will be showcased for your viewing pleasure, within our in-store experience seminar theatre!

DIGITAL TRANSFORMATION Continuous change in tech requires continuous change in your team - discover the importance of organisational change and adaptation, and how it’s essential to the completion of successful projects!

CUSTOMER

BEHAVIOUR

Understanding the behaviours and habits of your customers is essential to your success, and as they continue to shift and change, we’re here to help you stay up to date!

The massive growth of social media has opened up countless new doors for the retail world; from Facebook to Snapchat, are you utilising social media to its full potential?

SOCIAL MEDIA

ONLINE EXPERIENCE The past years have witnessed an astronomical shift to online retail and the emergence of dozens of new technologies as a result, which we’ll be addressing in our online experience seminar theatre!

PRODUCT

LAUNCHES Be among the first to experience the pioneering products and services that are pushing the boundaries of retail.

S M A R T R E TA I L E X P O . C O . U K

5


KE YNOTE S P E A K E RS

KEYNOTE SPEAKERS KEYNOTE THEATRE 4

The dynamic nature of the retail technology industry emphasises the importance of staying up to date with all of the latest trends, patterns and behaviours. So, we’ve brought together some of the brightest minds and biggest brands from the world of retail, to share with you their expertise and successes in order to set you on the right path for the year ahead! From managing the challenges of innovation to the battle between bricks-and-mortar and online, hear from the likes of Google, Meta, Snapchat and Near Street, and ensure that your retail strategy is as optimised as possible.

SPONSORED BY

DAVID JOSEPHS & MATT POLLINGTON

DANIEL PEACH

META & MADE.COM THE NEXT ERA OF GROWTH: SHAPING THE FUTURE OF RETAIL AND ECOMM WITH CONNECTED BRANDS

GOOGLE

MAKING DIGITAL CHANNELS MORE PROFITABLE

WEDNESDAY 2 MARCH 11.00

KEYNOTE THEATRE 4

6

SMART RETAIL TECH EXPO 2022

The number of shoppers buying online and researching online before buying in-store have seen sustained increases through the pandemic. Finding and nurturing your most profitable customers across channels can be challenging. Daniel will share examples of how European retailers in google’s digital acceleration programme have increased profitability and how you can adopt the approach in your digital transformal journeys

Significant digital acceleration, plus shifting consumer behaviour and expectations of retail brands, means the way brands are being built is changing. Welcome to the next era of growth, where Connected Brands grow by connecting with people in different ways based on what matters most to them. In this session, hear about Meta’s new brand building study, with key findings to help marketers shift brand metrics, including three multipliers to supercharge brand campaigns:

Connected Voices: choosing the best audience to voice your brand stories Connected Experiences: offering new ways to connect with different audiences by increasing brand touchpoints Connected Discovery: using a shoppable layer to make the purchase easy when in a discovery mindset

WEDNESDAY 2 MARCH 12.30

KEYNOTE THEATRE 4


keynote speakers

NICK KING

JAMES MURRAY & STEVE HYDE

AUTOTRADER

THE DIGITISATION OF CAR BUYING AN AUTOMOTIVE CASE STUDY

The pandemic forced change out of necessity, so retailers could continue to trade. But we’re now seeing a move to really build on that change and improve the buyer experience permanently. What are the consumer trends, what do we see on our platform and how are the best retailers are using digital to grow their businesses?

MICROSOFT & PUSH

THE WORKDAY CONSUMER HAS LOGGED ON - HAVE YOU?

WEDNESDAY 2 MARCH 14.45

KEYNOTE THEATRE 4

This will cover the transformation in working day and consumer buying behaviour and have the latest research from Microsoft and Forrester – this is new research so it is an exciting topic.

THURSDAY 3 MARCH 15.30

KEYNOTE THEATRE 4

MORGAN AZOGUI SNAPCHAT

ALEX RICHARDS

SHOPPING THROUGH A NEW LENS WITH THE SNAPCHAT GENERATION

Snapchat has developed stacks of tools that enable marketeers to grow and communicate with their consumers in an effective way on the platform. Morgan Azogui, Snapchat’s Head of Emerging Europe, explains how to work across the continuously evolving and interconnected set of tools that share a common foundation for generating app installs, increasing revenue and exceeding your customers’ expectations. This session will be pulling on examples of different businesses currently working with the platform.

BOOHOO

TRUE AGILITY - LESS PACE, MORE VALUE

THURSDAY 3 MARCH 11.00

KEYNOTE THEATRE 4

Over the last 20 years, Agile has been commoditised into multiple frameworks and associated certificates. Alex will share some real life examples of using the principles of Agile and Lean to focus on delivering value sustainably, rather than delivering the wrong thing quickly. WEDNESDAY 2 MARCH 14.00

KEYNOTE THEATRE 4

S M A R T R E TA I L E X P O . C O . U K

7


ke ynote sp e ak e rs

YOGITH KRISHNA PEPSI CO

SARAH CLARK

TRANSFORMATION IN SUPPLY CHAIN

CLEARCO

What are the various complex operations, vulnerabilities and bottlenecks in current supply chain. Importance of transforming the existing supply chains in creating a sustainable operations.

HOW REVENUE-BASED FINANCING IS POWERING THE NEXT GENERATION OF ECOMMERCE BUSINESSES WEDNESDAY 2 MARCH 13.15

Exploring the emergence, growth and value of revenue-based finance for eCommerce businesses, with focus on its prevalence in Europe and in particular, the UK. Additionally, the impact a revenue-based model has had on the wider eCommerce landscape. Sarah can also discuss how Clearco has helped founders grow their business whilst keeping 100% of the ownership and share examples of founders that work with Clearco and how they utilise the funding. She can also address how the use of data & algorithms has reduced the bias in investment decisions, to the benefit of under-represented founders. THURSDAY 3 MARCH 11:45

KEYNOTE THEATRE 4

RICH BAYER CLEARPAY

HOW GEN Z/ MILLENNIALS ARE REWRITING THE RULES OF SPENDING

KEYNOTE THEATRE 1

AYMER WILSON WHISTLEFISH

With Millennial and Gen Z share of spend set to increase to 47% by 2030 across Australia, the UK and the U.S., These generations are rewriting the rules of spending. Join Clearpay’s Country Manager, Rich Bayer, for a fireside chat with Clearpay merchant partners as they discuss how they are innovating to capture the attention of these increasingly influential consumers and how they are pivoting to offer flexibility throughout the shopping journey. THURSDAY 3 MARCH 12.30

HARNESSING THE POWER OF YOUR RETAIL SHOP ONLINE

KEYNOTE THEATRE 4

Do you have a bricks and mortar retail store and want to harness the power of your brand to build online? This seminar will explore the journey Whistlefish has taken from South West seasonal dependent company to a national player in their industry, through building a sound and scalable ecommerce strategy.

ROI ELIZONDO

HUBOO TECHNOLOGIES SELLING ACROSS EUROPE

WEDNESDAY 2 MARCH 13.15

KEYNOTE THEATRE 1

THURSDAY 3 MARCH 14.45

KEYNOTE THEATRE 4 8

SMART RETAIL TECH EXPO 2022

Continental Europe has more than 450 million online shoppers. Most European countries are experiencing year-toyear double-digit growth. A wide range of sales channels, good logistics infrastructure and service providers, and new technologies have made it easier than ever to access relevant single markets. Brexit is a matter of the past and selling abroad at the reach of your hand!


keynote speakers

RACHIT KAPOOR AMAZON

MARKETING TO THE NEW DIGITAL AGE WORLD

World is evolving dramatically and so are consumers. Marketing to the new age digital world isn’t any more about increasing reach, visits, likes, and comments. So, whether a brand is trying to reach out to a GEN Z or a Millennial, the disruption casued by the pandemic and the increasing demands to use technology, the world of consumerism is far different from what we just knew a couple of years ago. WEDNESDAY 2 MARCH 12.30

KEYNOTE THEATRE 1

ISABEL EDWARDS

CHARLOTTE PEARCE

VERSORI

INKPACT

SENSATION TRANSFERENCE: WHY GREAT BRANDING IS A MONEYMAKER

SLOW MARKETING FOR FAST RESULTS

Think of your favourite products and how they make you feel. What if the reality is they’re actually subpar, but companies convince you to think you simply must have them in your life? The power of branding should never be underestimated. Learn how sensation transference builds attachment between buyers and products and how great branding will create lifelong customers.

Through real life examples, research, stories and a Q&A, Charlotte will bring slow marketing to life. She will tell CRM & loyalty secrets about how brands she works with drive millions in revenue and create long lasting relationships with their customers. The keynote will introduce slow marketing as a brand new concept. The future of a slower, more thoughtful, engaging, impactful and scalable way of marketing will be brought to life. Mass, fast, digital marketing simply doesn’t cut through the noise enough anymore.

THURSDAY 3 MARCH 14.00

KEYNOTE THEATRE 1 THURSDAY 3 MARCH 11.00

KEYNOTE THEATRE 1

FOR THE MOST UPDATED LINE UP VISIT

SMARTRETAILEXPO.CO.UK

S M A R T R E TA I L E X P O . C O . U K

9


Innovat ion Awar d s

BEST

OF THE BEST 2ND MARCH

2 - 3.30PM

SMART RETAIL TECH EXPO INNOVATION AWARDS

With so much innovation having emerged within the retail tech sector over the past year, we could hardly put on a show without celebrating the companies who have led the way in pushing boundaries, with our Smart Retail Tech Innovation Awards! Join us as our incredible nominees pitch their solutions live at the show to a panel of industry giants, as they battle it out to take home one of our prestigious accolades

2ND MARCH

12 - 1PM

3RD MARCH

1PM - 3PM

INNOVATIVE PRODUCT OF THE YEAR

NEW RETAIL SOLUTION

TECHNOLOGY OF THE YEAR

This award recognises the most creative and unique product which has pushed the boundaries of smart retail tech and re-defined the future of this dynamic industry.

This award celebrates the cutting-edge technology that delivers the highest level of productivity and efficiency in the online retail sector of today.

This award honours the latest technology that is revolutionising the future of the smart retail industry.

NOMINEES

NOMINEES

NOMINEES

Pixelvision

Magnetto

Textbroker

StrongPoint

FollowUP

LUNU

JogoTech S.L.

ST1633

BenQ

ST2021

Pricer ST1581

Linnworks ST1501

ST1760

ST1933

Queue-Fair.com ST1890

WL1400

ST1703

ST1913

Storey ST1740

Saledock ST1732

Sticky Connections LTD ST1551

10

SMART RETAIL TECH EXPO 2022


newsletter

SMART RETAIL TECH EXPO

NEWSLETTER With the best, most comprehensive seminar schedule sweeping over the show this year, we understand it may be hard to keep up! That’s why we’re making sure we’re keeping you updated through our e-magazine! Do you want to read about the latest industry news? Do you want to find more about the exciting trends in the retail world? We have everything covered! Our newsletter is the ONLY place you can get the low-down on everything in this everchanging sector! Our e-magazine created specifically for professionals in the retail tech industry, will equip you with everything you need to know in the lead up to the event!

Sign up now at:

smartretailexpo.co.uk/newsletter/

S M A R T R E TA I L E X P O . C O . U K

11


xr de mo ZO NE

T H E F U T U R E O F R E TA I L

XRXR DEMO DEMO XR DEMO

ZONE ZONE The XR Demo Zone is the place to be if you

This feature of our show will allow you to

want to get an insight into the world of VR and

experience these new products that are making

be exposed to more of our line-up of thought-

waves in the retail space.

provoking speakers! In this theatre we are

Not only is this theatre home to these incredible

accommodating for both educational aspects

immersive experiences, but we also have even

so you have the freedom to attend either in

more engaging speakers for you - ready with

one location! The choice is yours!

their top tips and advice. So at the XR demo zone, we have everything you need!

Virtual try-ons have rapidly replaced fitting rooms and cosmetic testers, so now is the time

With Augmented Reality and Virtual Reality having

for AR and VR providers to be showcasing their

played the largest part in the shift to online only

solutions to the retail sector.

retail throughout the past few years, now is the time for AR and VR providers to be showcasing their solutions to the retail sector. Virtual tryons have rapidly replaced fitting rooms and cosmetic testers, but it’s not just online that XR experiences are making new waves…

12

SMART RETAIL TECH EXPO 2022


xr demo ZONE

ST1544

ST1811

ST1732

ST1511

ST1740

ST2030

ST1712

ST1521

ST1871

ST1830

S M A R T R E TA I L E X P O . C O . U K

13


ne t worki n g are a

NETWORKING

+ BUSINESS CONNECTION AREA

Top tips when it comes to successful networking Smart Retail Tech Expo will attract thousands of senior buyers and decision makers from the world of retail, and this is your chance to meet and network with as many of them as possible! New contacts and potential business partners are more essential now than ever, and this year’s show is the perfect opportunity to freshen up your address book, make those new connections and do your year’s worth of networking over just 2 days… With this in mind, we’ve put together our top tips for building your network, so be sure to put them to the test!

14

SMART RETAIL TECH EXPO 2022

Ask Questions The best way to engage with people is to make real connections, so take the time to ask their opinions on the topics that matter - you’ll quickly find some common ground and build rapport.

Update your Business Cards How often have you been just about to hand over your card to a potential client when you realise your number - or job title - has changed? Get your cards updated now and have a seamless handover at the event.

Take it seriously

Get Stuck In

We all know the benefits of networking, but many of us struggle to make the most of the opportunity offered to us at a trade show. Make a plan: who do you want to talk to, how are you going to build a connection - even write notes on their business card so you can remember what you discussed when it comes to following up later.

The only way you can make new contacts is to be fearless and set about introducing yourself, whether that’s on the show floor or on someone’s stand. And remember - a smile is a great way to start a conversation!

Be prepared

Be Specific

If there’s somebody you’d love to meet at the show, don’t just hope you’ll bump into them! Of course, you never know who you could meet at the show, but if you’re serious about meeting face to face with someone, why not invite them to meet up beforehand?

The power of networking lies in building meaningful connections, so it’s better to have fewer, quality conversations with the right people than to spread yourself too thin and make little impact. Think about who you really want to meet first - checking our exhibitor listing in the showguide is a great place to start!


Partners

PARTNERS

Smart Retail Tech Expo are proud to be partnered by some of the most innovative and groundbreaking organisations in the industry. Their support means we’re bringing you a show that will undoubtedly become the overview blueprint for success.

S M A R T R E TA I L E X P O . C O . U K

15


follow u s !

# S M A R T R E TA I LT E C H

LIVE SHOW UPDATES RIGHT AT YOUR FINGERTIPS FOLLOW THE SHOW ON SOCIAL MEDIA

Get Live Alerts For Seminars You’ve Been Waiting For All Year

Afraid you’ll miss out on so many incredible things happening at the show this year? Don’t worry! We’ve made it easier than ever for you to keep track of

Receive Notifications On Unmissable Exclusive Show Offers

all of your favourite features. Follow #SmartRetailTech and you’ll receive up-to-date information about everything happening from one end of the ExCeL to the other! And don’t forget to keep a tab on our next door shows, Retail Supply Chain & Logistics Expo and White Label World

Keep Up-To-Date With Our Innovation Awards & Discover The Winners Be The First To Hear About The Latest Product Launches Right On The Show Floor

Expo. Tweet and follow #whitelabeluk, #whitelabelworld and #RetailSCL to get

Share Your Experience & Meet New Contacts At The Show!

a slice of the action at the three industryleading events running alongside each other across the two days.

DON’T MISS A BEAT Follow

#SmartRetailTech #WhiteLabelUK #WhiteLabelWorld & #RetailSCL To Get The Full Show Experience!

16

SMART RETAIL TECH EXPO 2022

Don’t Forget To Follow Us On Twitter @SmartRetailExpo To Receive All The Latest Updates!


Headline Sponsor

THE UK’S LEADING RETAIL FOCUSED SUPPLY CHAIN + LOGISTICS EVENT 25 & 26 May 2022 LVCC Las Vegas

29 & 30 Sept 2022 Javits Center NYC

REGISTER FOR

FREE TICKETS RETAILSCL.COM

#RETAILSCL

The Online Retail Sourcing Show 25 & 26 May 2022 LVCC Las Vegas

29 & 30 Sept 2022 Javits Center NYC

REGISTER FOR

FREE TICKETS WHITELABELEXPO.COM #WHITELABELUSA


ke ynote th e at r e 4

SPONSORED BY

AGENDA KEYNOTE THEATRE 4 WEDNESDAY 2ND MARCH Daniel Peach Google

Darren Hatton Royal Mail

David Josephs & Matt Pollington Meta, MADE.COM

Yogith Krishna PepsiCo

Alex Richards Boohoo

Nick King AutoTrader

Flavilla Fongang 3 Colours Rule

Making Digital Channels More Profitable

11:00 - 11:30

Make Your Life Easier with Royal Mail’s Click and Drop Shipping Platform.

11:45 - 12:15

The Next Era of Growth: Shaping the Future of Retail and eComm with Connected Brands

12:30 - 13:00

Transformation in Supply Chain

13:15 - 13:45

True Agility - Less Pace, More Value

14:00 - 14:30

The Digitisation of Car Buying - An Automotive Case Study

14:45 - 15:15

How To Transform your Customers into Brand Advocates

15:30 - 16:00

Shopping Through a New Lens with the Snapchat Generation

11:00 - 11:30

Digitalisation of the Supply Chain

11:45 - 12:15

THURSDAY 3RD MARCH Morgan Azogui Snapchat

Tia Wallace DHL

Rich Bayer, Aynsley Peet & Simon Lockyer Clearpay, Cox & Cox, Lick Home

Len Pannett Visagio

Nick Brackenbury Near St

Roi Elizondo Huboo Technologies

James Murray & Steve Hyde Microsoft and Push

18

SMART RETAIL TECH EXPO 2022

How Gen Z/Millennials are Rewriting the Rules of Spending

12:30 - 13:00

Meeting Customer Needs Through Modelling

13:15 - 13:45

The Local Future of Online Shopping

14:00 - 14:30

Selling Across Europe

14:45 - 15:15

The Workday Consumer Has Logged On - Have You?

15:30 - 16:00


Theatre 9

ONLINE CUSTOMER EXPERIENCE

SEMINAR THEATRE 9 WEDNESDAY 2ND MARCH Jozef Balaz iERP j.s.a

Luke Simons MySize

Carl Venter Evolv AI

Alessandro Montanari LiberActa Srl

Fergus McVey 7th Sense Research UK

Dragorad Knezi Eyezon Tech Ltd.

Ian Bell Kornit Digital

How AI Predictions Will Help Boost Your Retail Business

11:00 - 11:30

Transforming Pain Points into Profit Margin, By Utilising Digital Sizing

11:45 - 12:15

Why Paid Advertising Is Not the Answer to Sustained Growth

12:30 - 13:00

Real Multi-touch Innovative Marketing Experience in a Large Mall

13:15 - 13:45

Learning How to Deliver Bricks and Mortar Experience From Pinnacle Retailers

14:00 - 14:30

Time to De-uberize. The Hidden Power of Live Commerce

14:45 - 15:15

Enabling Sustainable On-demand Fulfilment

15:30 - 16:00

Enabling Sustainable On-demand Fulfilment

11:00 - 11:30

How Technology Is Helping Retail Survive and Thrive in Uncertain Times

11:00 - 11:30

Efficient Communication in All Languages and How to Get There

12:30 - 13:00

How AI Predictions Will Help Boost Your Retail Business

13:15 - 13:45

How To Track And Optimize Phygital Customer Journeys

14:00 - 14:30

The Future Of Retail

14:45 - 15:15

Ecommerce Hyper-Personalisation - Hype or Necessity?

15:30 - 16:00

THURSDAY 3RD MARCH Ian Bell Kornit Digital

Folkwin Haye Hanshow

Dave Van Den Akker LinQuake B.V.

Jozef Balaz iERP j.s.a

Yves-Alain Schwaar Brandfinity Sàrl

Denis Yedin Magnetto International

Jeroen Hendriks CartUp AI

S M A R T R E TA I L E X P O . C O . U K

19


The atr e 1 0

IN-STORE CUSTOMER EXPERIENCE

S P ON SOR E D BY

SEMINAR THEATRE 10 WEDNESDAY 2ND MARCH David Erasmus Datascan

Vadim Grigoryan Lunu Solutions

Sergio Viana Xpand IT

Bex Daly HelloGiftie Ltd

Amund Skaaden Fygi Technologies AS

Nick Dunse Shuttle

Chris Mackie Strongpoint

Improved Inventory Record Accuracy Drives Sales Growth

11:00 - 11:30

Payment Revolution: The Future of Money and Crypto Adoption in Retail

11:45 - 12:15

Hybrid Retail: A New Era

12:30 - 13:00

Destination Zero- Reduce Returns, Waste, Logistics and Meet Consumers Expectations

13:15 - 13:45

Hybrid Retail and Redefining the Check-out Process

14:00 - 14:30

Who Is the Best Payment Service Provider for My Business?

14:45 - 15:15

How to Achieve Profitability in E-Groceries

15:30 - 16:00

Disruptive Technologies for a Disruptive Customer Experience in 2022

11:00 - 11:30

Hybrid Retail and Redefining the Check-out Process

11:45 - 12:15

THURSDAY 3RD MARCH Alvaro Merino FollowUP Customer Experience

Amund Skaaden Fygi Technologies AS

Vadim Grigoryan Lunu Solutions

Keith Cahoon Juniper Networks Limited

Predrag Topic Things Solver

Beth Hale Delivering Difference Ltd

20

SMART RETAIL TECH EXPO 2022

Payment Revolution: The Future of Money and Crypto Adoption in Retail

12:30 - 13:00

How AI Driven Network Operations Can Deliver Real Efficiencies to Retailers and Enable New Digital Experiences for Your Customers

13:15 - 13:45

Ai-Driven Personalisation in Retail

14:00 - 14:30

When Service Doesn’t Convert to Sales

14:45 - 15:15


Theatre 11

QUEUE-FAIR.COM THEATRE

S P ON SOR E D BY

SEMINAR THEATRE 11 WEDNESDAY 2ND MARCH Matt King Queue-Fair.com

Imogen Wethered Qudini

Alvaro Etayo JogoTech

Jochen Mebus Textbroker

Callum Campbell Linnworks

Alexandra Ramírez SellersFunding

Tim Ellis Insite

Sell More and Improve Customer Experience During Peaks and Surges

11:00 - 11:30

Retail Choreography Framework - How to Holistically Manage Your Customer Experience

11:45 - 12:15

Phygital Revolution

12:30 - 13:00

Smart Content Strategies: Using Content to Drive Traffic & Conversion

13:15 - 13:45

Why A Total Commerce Approach Is Essential To Win Every Online Sale

14:00 - 14:30

Financing Ecomm Growth

14:45 - 15:15

Making Sense of It All – Creating Retail Advantage Through Effective Estate Management Systems

15:30 - 16:00

Sell More and Improve Customer Experience During Peaks and Surges

11:00 - 11:30

Why Data Is Critical to a Good Digital Signage Network

11:45 - 12:15

A Data-driven Customer Interaction Understanding Is Key to Successful Growth

12:30 - 13:00

The Future of Theft Prevention in Retail

13:15 - 13:45

Follow the Time - Games Will Power next Gen Retail Experiences

14:00 - 14:30

Creating a Frictionless Customer Experience

14:45 - 15:15

THURSDAY 3RD MARCH Matt King Queue-Fair.com

Grégoire Audibert Winter Mushroom

Alwin Haensel HAMS

Aleksandar Nikolov Re-Vision

Bastian Bergmann Solsten

Jay Coley Fastly

FOR THE MOST UPDATED LIST OF SPEAKERS AND SEMINARS PLEASE VISIT THE WEBSITE smartretailexpo.co.uk/speakers

S M A R T R E TA I L E X P O . C O . U K

21


t he atr e 1 2

XR DEMO ZONE

SEMINAR THEATRE 12 WEDNESDAY 2ND MARCH Sophie Frères LiSA - Live & Social Commerce Assistant

Iain Coplans Stok.ly

Sven Van de Perre Tropos AR

Naomi Palmer Storey

Janne M. Lohvansuu Doohlabs Ltd

How To Turbocharge Your Livestream Commerce ROI

11:00 - 11:30

Cut Costs, Fulfil More Orders and Grow Sales Using Multichannel Software

11:45 - 12:15

The Metaverse Will Save Us All

12:30 - 13:00

How to Give Your D2C Experience the Personal Touch Through People Powered, Video Shopping

13:15 - 13:45

A $100 Billion Media Opportunity for Retailers

14:00 - 14:30

Optimize Your Logistics and Processes Through One Intelligent Technology

11:00 - 11:30

Learn How to Use AI and IoT to Harmonise the Customer Experience Across Your Omni-Channel Business

11:45 - 12:15

THURSDAY 3RD MARCH Štěpán Kopřiva Blindspot Solutions

Dr Sahand Malek Alertiee.io

Layla Gladwin Saledock

Pedro Guimarães Eyezon LLC

Kostas Papadopoulos Yodiwo

Increase Customer Retention and Simplify Processes with a True Omni-channel Solution.

12:30 - 13:00

Business Transformation Before Your Eyes. Literally. Live Shopping Transformation Sandbox

13:15 - 13:45

Increase Retail Efficiency with AI-Powered Category and Space Management - Case Study

14:00 - 14:30

FOR THE MOST UPDATED LIST OF SPEAKERS AND SEMINARS PLEASE VISIT THE WEBSITE smartretailexpo.co.uk/speakers

22

SMART RETAIL TECH EXPO 2022


theatre 13

SEMINAR THEATRE 13 WEDNESDAY 2ND MARCH Rob Hodgson Mintsoft

Ricardo Varela Localistico

Duncan Potter & Chris Field Pricer & Retail Connections

Henrik Fabrin Certainly

Folkwin Haye Hanshow

Emma-Marie Burrows & Jessica Christenson Joules & Mirakl

Austin Simms Dayrize

Adapt and Overcome Industry Challenges by Becoming a Tech Enabled Logistics Partner

11:00 - 11:30

Retail Marketing Means Revenue: 2022’s Trends and Their Effect on In-store Sales

11:45 - 12:15

Sense and Respond

12:30 - 13:00

What Is Conversational Commerce, and Why Do We Need It?

13:15 - 13:45

How Technology Is Helping Retail Survive and Thrive in Uncertain Times

14:00 - 14:30

Meeting the Digital Imperative Through the Platform Model with Joules

14:45 - 15:15

Why Retailers Must Make Their Sustainability Story Relevant for Their Customers and How Technology Can Help

15:30 - 16:00

From Last Mile to Best Mile in Urban Areas

11:00 - 11:30

Why Does It Still Hurt to Buy Groceries Online?

11:45 - 12:15

THURSDAY 3RD MARCH Jord Koot Simacan

Jez Collins Northfork

Nils Streitbürger Panther Solutions

Nick Koopmans PixelVision

Tim Reed Waste Efficiency

Duncan Potter Pricer

Kyryl Hnapovskyi IntreSmart Ltd

AI Based Multichannel Pricing Strategies

12:30 - 13:00

How Algorithms ‘’See’’ Humans: Using Deep Learning For In-Store Customer Behaviour

13:15 - 13:45

How Improved Data Can Drive Environmental Change in the NetZero Century

14:00 - 14:30

The Revolution Race: How Can Stores Catch Up With Online?

14:45 - 15:15

How to Extend Your Customer’s Experience and Empower Brand Awareness Using XR Technologies

15:30 - 16:00

S M A R T R E TA I L E X P O . C O . U K

23


E xhibitor li st i n g s

EXHIBITOR LISTINGS 7th Sense Research UK Ltd ST1573 We’re passionate about helping clients understand their customers, especially in niche or premium sectors. We use innovative approaches to give costeffective advice, enabling retailers to deliver their ultimate customer experience and learn how to navigate the journey from physical to digital. +44(0)7769935816 www.7thsr.co.uk/ Absen ST1920 Established in 2001 and listed on the Shenzhen Stock Exchange, Absen is a manufacturer of high-quality LED display solutions and a global leader in the live, broadcast, DOOH, retail and corporate industries. +49 (0) 6105 718941-0 www.absen-europe.com/ Accelerate by UBQEXO ST1743 UBQEXO provide digital Acceleration for retail and DTC brands. We boost your brand`s digital presence with our unique strategic approach, in-depth customer experience and innovative technical approach at every point of the customer journey with the sole aim of growing your business +44 (0) 845 4744485 www.ubqexo.com/ ADAMAPP, LTD. ST2030 BUILD TRAILBLAZING TECH PRODUCTS - WITHOUT THE HICCUPS -Design and develop your app, platform or AI technology with ease and confidence. Our proven 4-stage methodology has successfully brought over 420 complex digital projects to life. - Some of our happy clients: Tesco, Vodafone, McDonald’s 0203 367 2329 adamapp.co.uk/ Addtime ST1833 The High Street is changing, isn`t it time to do something different around here? AddTime is innovating the bricks and mortar retail experience to help you prosper. We help you sell more products and get them to your customers, FASTER! 07816534601 addtime.co

AKIS Technologies UAB ST1553 At AKIS Technologies, we believe that waiting in a queue can become a good experience. We have more than 30 years on the queue management system market. We specialized in queue management systems, truck flow, and car flow management solution. 370 5 216 36 52 www.akistechnologies.com/ Alertiee.io Create Inclusive Retail ST1871 Create inclusive retail with the power of IoT and AI. Alertiee is the missing link between your retail stores’ operation today and opportunities of providing a harmonious customer experience across your omnichannel business to your customers in the future. www.alertiee.io Appointedd ST1911 Appointedd is a global scheduling solution providing cutting-edge online booking software to some of the world`s leading brands including Charlotte Tilbury, Galeries Lafayette and Westfield London. We help create engaging omnichannel journeys and increase profitable customer interactions. 01316779777 www.appointedd.com/ Atula Technologies Ltd ST2010 Atula™ Technologies Ltd. is a British, customer-centric, technology company. Our mission is to help businesses become more resilient, sustainable and profitable. Discover more about our bespoke services from UI-UX design, Creative, Web Development and Digital Marketing for your Retail business. 02071014351 www.atulatech.com Audience & Brands ST1931 Transform your audience engagement! We are creative technologists who enable your brand to communicate with your audience in extraordinary ways. Blending real and digital worlds, we create features, installations and multi-sensory experiences that transport your audiences to unimagined spaces. +44 (0) 208 087 2021 www.a-bp.co.uk AVARNA Society S.L. ST1861 We break barriers through technology. #WeAreAVARNA +34 644 346 132 www.avarna.es/

24

SMART RETAIL TECH EXPO 2022

Avori ST1761 Avori develops made-to-order web and mobile applications. We help clients assess, identify, and chart new software solutions. By utilizing skilled talent, scalable resources, various tools, and methods, we design, build and deliver cost-effective, strategic software for the new era of connected tech +44 (20) 3769-6425 avori.by/

CartUp AI ST1492 CartUp AI helps e-commerce retailers turn shoppers into buyers with AI-based product recommendations and search. True hyper-personaliszation through AI-based extraction of features from images and product descriptions. Improve conversion, average order value, return on ad spend, and customer loyalty + 31 643025370 cartup.ai/

BALBOA TBC

Catalyst ERP SC2070 Catalyst ERP is a Solution Provider of Oracle NetSuite. We implement integrated systems to help streamline E-commerce business’s to help them grow. Automation is key for E-tailers selling in multiple channels. Our expertise lie in automating the sales, fulfilment and finance teams. 0330 380 1609 www.catalyst-it.co.uk/erp/

BenQ ST2021 BenQ is an innovator in audio visual and consumer technology, with a market leading research and development team creating collaboration, entertainment and visual display technologies. Its focus is on high-quality intuitive products which produce excellent visual and audio experiences. 08708504417 www.benq.eu/en-uk/business/index. html Blindspot Solutions ST2030 BLINDSPOT.AI is a dynamic, awarded and globally operating software company. We help companies harness the power of artificial intelligence by designing and delivering comprehensive solutions based on the principles of machine learning, artificial intelligence, and optimization. +420 724 160 595 blindspot.ai/ Brandfinity ST1953 We transform digital customer experiences, with your company`s performance in mind. Brandfinity believes that durable client success is achieved through unique customer experiences and positive results. We do this by exploiting exceptional creative narrative and data in parallel. +44 204 530 8264 brandfinity.ch Business Info ST2022 BusinessesForSale.com SC2091, WL154 BusinessesForSale.com, the world`s largest marketplace showcasing businesses for sale, attracts over 1.2 million buyers and sellers every month. Our influential platform advertises 60,000 global businesses and franchises for sale, including over 1000 internet and e-commerce listings for sale. uk.businessesforsale.com/

Certainly ST1610 Certainly is a Conversational AI Platform made for ecommerce businesses. We enable companies to deliver exceptional experiences and scale their growth using our next-generation AI technology. +45 88 74 22 70 certainly.io/ Chirp-Protect ST1562 Chirp-Protect is a fresh approach to retail security. Its stand-alone, expandable plug-and-play retail security systems work anywhere. No need for fixed gates or barriers and ideal for a range of applications including shops, department stores, concessions and kiosks. 1202925489 chirp-protect.com/ Chris Butler Associates Ltd ST1533 From cutting-edge video, CCTV analytics and Facial Recognition to the management of vast and disparate data sets, Chris Butler Associates can help you find the solutions you are looking for. 01923 432767 chrisbutlerassociates.co.uk Clearpay ST1900 Clearpay empowers today`s generation of shoppers to buy your products now, pay over six weeks, and never pay interest. As a leading buy now, pay later provider among UK shoppers, Clearpay allows shoppers to go after what they want, with transparent spending limits and no external credit checks. www.clearpay.co.uk/en-GB/forretailers


Exhibitor listings

Cleverbit Software ST1832 At Cleverbit Software, we help you transform your business using best-inclass solutions including MS 365, MS Azure, MS Power Automate, MS Power BI, MS SharePoint, Shopify, Zendesk, and also through bespoke software development that is tailored to your company`s specific needs. +356 27042495 www.cleverbit.software/ Clevertouch Technologies ST1842 Transform your retail space with digital signage commercial displays and subscription free software from Clevertouch. Our easy to use technology will give you and colleagues complete control to increase awareness and generate new sales. 02083197700 www.Clevertouch.com Crosscan ST1782 With visitor frequency measurement, data analysis in the retail industry and the Crosscan Connect IoT platform we are one of the largest system providers: More than Logos & 800 retail companies place their trust in the Crosscan for the data analysis and management of diverse sensor systems +44 7775 385997 crosscan.com/en/ Datascan ST1670 Datascan provides a range of professional services and solutions designed to optimise inventory processes that range from self-scan inventory counting at scale across geographically dispersed store portfolios, RFID implementations, Supplemental Staffing and Data Analytics 07874897857 uk.datascan.com/ Dayrize ST1550 Dayrize is a climate-tech company providing impact transparency for businesses of all sizes. We use the most advanced technology solution to rapidly and holistically assess the environmental and social impact of consumer products. 07595738416 www.dayrize.io/ Delivering Difference Limited ST1661 Exceptional Customer Service for Extraordinary Brands We design meaningful customer experiences for luxury retail, hospitality and entertainment brands. You have a strong brand and vision: It`s recognisable and aspirational. Marketing tells your story, but what about your people? 0203 305 5298 www.deliveringdifference.com/

Depict ST1892 Depict is the new standard in product recommendations for eCommerce. Amazon makes 1/3 of revenue through product recommendations. We give your store a chance to compete with our ground-breaking recommendations, using deep product and customer understanding to increase revenue by 3-4% on average. +46724442721 depict.ai/ Direct Link Worldwide Ltd SC2162 100% owned by PostNord, the merged Swedish & Danish post offices, Direct Link creates borderless e-commerce solutions for global deliveries. We know the ins and outs of global deliveries. Our offering includes a range of tracked services, customs clearance, returns and global fulfilment. +44 (0)208 707 4400 www.directlink.com/ Doohlabs ST1521 Doohlabs is the leading digital signage platform for in-store retail media, turning retailer customer insight into easy to buy in-store audiences for advertisers. We increase store sales by targeting automation and generate new ad revenue from trade partners and other advertisers. +358505663850 www.doohlabs.com Elo ST1612 The inventor of the touchscreen, Elo’s broad portfolio today includes touchscreen monitors, all-in-one systems, digital signage displays and mobile devices. Elo’s interactive solutions are used in POS terminals, self-service solutions, kiosks, warehousing and many other applications. +44 1628 334499 www.elotouch.co.uk/ Encode A/S ST1781 Encode is a global technology service that provides a wide range of marketing work management solutions to marketing professionals. Encode’s services reduce complexity and ease digitisation across supply chain, e-commerce, creative and marketing businesses. +45 70 22 55 35 www.encode.eu/about-us/contact/ Evolv AI ST1711 Our Experience Optimization platform continuously finds better ways to connect with your customers and improves your marketing economics. +1.415.444.9040 evolv.ai ExtendaGO ST1741 At ExtendaGO, we have decades of expertise, and we are committed to transforming the retail sector forever. We are a global retail software company, providing Software as a Service (SaaS) solutions. ExtendaGO is part of the global retail group Extenda Retail. www.extendago.com/

eyezon ST1544 eyezon`s livestream on-demand technology turns eyeing into buying, allowing brands to interact with their consumers online as if they were shopping in a physical store. +44 789414926 eyezon.live Facit Data System ST1600 Facit Data Systems is an international software development and integration company that specialises in the design and application of video data analytics and compliance solutions. Our solutions are scalable and work with all sizes of video surveillance networks. 03700 610 498 www.facitdatasystems.com Factor Blue ST1821 We`re Factor Blue: the technical ecommerce agency. For scale-ups and established businesses that are eager to optimize, improve, or expand ecommerce operations. To become a standout player in their industry. +31243010049 factorblue.com/ Fastly ST1580 Fastly is today`s leading edge cloud platform, helping you deliver the best online experiences possible to your users. Our edge cloud platform moves data and applications as close to your end users as possible to improve site performance, enhance security, and empower your innovation at global sca www.fastly.com/ Find & Order ST1771 Picking improvements for warehouses and stores. Up to +20% in product collection to absorb growth with stable ressource and deal better with workforce shortage. Add-on for WMS, ERP and OMS. +33628047848 findnorder.com/ FollowUp ST1703 FollowUp Customer Experience is the most effective customer experience solution in the market. Combining more than 10 years of international retail experience with the latest retail technologies in the market, we have built a strong client base in more than 20 countries, 7500 stores, and a 98% retention rate. +34 910 287 943 www.followupcx.com Fygi Technologies ST1651 Technology has created e-commerce, and online stores are taking advantage of the technology. Now physical stores will take part in the revolution. FYGI is the future of physical commerce, creating good and effective shopping experiences. +4769109696 www.fygi.io

Ginger Black Analytics ST1943 We’re a team of like minded people that live for data & the thrill of insight. We all come from different industries, & each are highly successful in our own right. Ginger Black was formed through our common goal: to apply our past experiences & future aspirations into building our clients success 07967810419 www.gingerblackanalytics.com Haensel AMS - Customer Data System ST2003 We provide a ground truth ecomm customer data infrastructure system, called CDI2, running on your IT and completely tailored to your needs. You get the intel you need to help your team make fast, data-driven decisions in real time. Helping you to grow even further! +49 30 89405330 customer-data-infrastructure.com/ Hanshow N/A Hanshow delivers digital solutions for retailers to improve efficiency, profitability, and sustainability. From award-winning electronic shelf labels to in-store marketing screens and AIpowered monitoring solutions, Hanshow currently serves over 20,000 stores in more than 50 countries. HelloGiftie ST1921 Giftie is the online gifting platform for customer-centric brands. We re-imagined the online gift experience to amaze and delight. Your customers can gift with confidence and send in a revolutionary new way via text or email. Online gift experiences with easy exchanges, and user-generated content 07973542717 hellogiftie.com/ Heuritech ST1701 Heuritech offers brands data-driven fashion market analysis using AI to translate pictures shared online from consumers into meaningful insights. www.heuritech.com/ iERP - Business Prediction Platform ST1981 iERP offers all-in-one BI and AI predictive analytics software for eCommerce, FMCG, and Supermarkets industries providing easy-to-read powerful BI and Sales predictions with high accuracy powered by AI algorithms with external factors like internal promotions, economic indicators, or public holidays 00420792238078 ierp.ai/ Insite ST1730 Insite is the ultimate tool for brands and retailers with multiple physical locations, to ensure they have all data regarding activity going on in-store in one place. This tried and tested system provides visibility within everywhere your brand exists both at an individual store level and globall 07957175406 insite.one

S M A R T R E TA I L E X P O . C O . U K

25


E xhibitor li st i n g s

Intelegencia BPO LLC ST1721 Intelegencia houses some of the most talented and creative people - innovators, eCommerce experts, customer service specialists, digital marketers, and process engineers. The results we bring don’t end on graphs and metrics - we don’t stop until you get real, tangible results. (02) 86020076 www.intelegencia.com IntreSmart LTD ST1540 AR/VR/CV development company +380679470846 intresmart.tech/ JogoTech S.L. ST1913 JogoTech is the phygital platform that allows retailers to offer a hybrid shopping experience to their customers. The whole shopping process is digital. Redefine your store to capitalize on digital. +34 910 00 81 20 www.Jogotech.com Juniper Networks UK Limited ST1571 The network infrastructure has always been a key enabler for efficient retail operations. In-store point of sale (POS) devices, store and warehouse scanners and interactive real-time customer engagement require reliable wireless connectivity, while predictable WAN connectivity is essential for communicating between stores, warehouses, and headquarters operations. Brick-and-mortar retailers must deliver innovative, connected services that meet the needs of today’s customers, regardless of where they are in their online or in-store purchasing journey. Retailers must make informed decisions to support their operational and commercial business objectives, and implement universal changes to the network swiftly and securely to help reduce IT operations workload. New ways to engage with customers will place additional burdens on the already taxed IT infrastructure. Meanwhile, the growth in online shopping places similar burdens on warehouses and distribution centres. Retailers are demanding reliable network connectivity, accurate indoor location services, asset tracking, and route optimization to enable the best possible customer experience, whether it is online, in-store, or a combination of both. +447467336247 www.juniper.net/us/en/solutions/ retail.html Knexus ST1532 Knexus visual commerce platform automatically delivers personalized & shoppable influencer, UGC & brand content to the right customer at the key moment - giving shoppers the confidence to purchase. www.knexus.co

26

SMART RETAIL TECH EXPO 2022

Kornit Digital ST1901 Kornit Digital develops, manufactures and markets industrial and commercial solutions for the garment, apparel and textile industry. Leading the digital textile industry with its integrated pretreatment solution and its NeoPigment ™ inks, it directly caters to the needs of both designers and manuf +49 211 20055-0 www.kornit.com/geo-region/northamerica/ Label Interactive Technologies ST1513 GS1 Global Printed Barcode & RFID Label & Tag Provider - Established in 2003, with production facilities located in India, Vietnam, and Hong Kong, Label IT provides a cloud base platform for retailers, manufacturers & importers to print and manage their required labels by a guaranteed provider +1-727-546-4500 streamlinelabels.com Laybuy ST1813 A Buy Now, Pay Later solution that drives conversion rates, Laybuy offers your customers a simpler way to pay. Let them pay in 6 weekly, interestfree instalments whilst receiving your payment immediately. Lower price points mean shorter payment cycles and in-turn repeat customers for your brand. 07803538565 www.laybuy.com/uk/ Lead Forensics Ltd ST1611 LiberActa ST1653 LiberActa is an innovative startup focused from the beginning on the creation of its own platform BMarkEn (Blockchain Marketing Engine) designed to provide a wide range of loyalty and promotional marketing services, though disruptive/ performant technology and innovative business models. +390287169647 www.liberacta.com Linnworks ST1501 Linnworks connects, manages and automates commerce operations, powering businesses to sell wherever your customers are and capture every revenue opportunity. Linnworks integrates your commerce technologies, connecting multiple channels into a single selling and fulfillment process to maximize sales. 020 3322 7375 www.linnworks.com/ LinQuake - Translation Services ST2020 Professional Translation Services for international business. We guarantee: * High quality * Excellent customer service * Shortest possible turnaround times * Access to translation technology Our services: * Translation into all languages * Machine Translation * Subtitling * Copywritin +31 13 8505 977 www.linquake.com

LiSA ST1830 LiSA (short for Live & Social Commerce Assistant) is on a mission to enable boundaryless social commerce in the Western e-commerce ecosystems. 0049 160 633 7638 www.hello-lisa.com/ Localistico ST1763 Localistico is a local marketing and analytics platform for brick-and-mortar retailers. Through its intuitive platform, retailers can increase foot traffic to their physical stores and gather better onlineto-offline analytics. It enables business owners to control their online presence and manage brand interactions on all digital platforms, from maps to store pages, to launching geo-targeted ad campaigns. www.localistico.com Lunu N/A Lunu creates an ecosystem that integrates the use of cryptocurrencies into the real economy in everyday life, everywhere. Learn more about us on: https://lunu.io/ 0033680216065 lunu.io/ Magnetto ST1760 Magnetto develops “scan and go” solutions with a wide variety of features giving real-time insights, risk scoring and data analytics for traditional retailers. Shoppers have their shopping experience enhanced with a variety of interactive features accessible through their mobile app. +447538632525 magnetto.store Mirakl ST1831 Mirakl offers the industry`s first and most advanced enterprise marketplace SaaS platform. With Mirakl, organisations across B2C and B2B industries can launch their own curated marketplace and/ or dropship solution faster and operate with confidence as they exceed rising customer expectations. www.mirakl.com/ MySize ST1630 MySizeID enables shoppers to leverage the sensors built into their phones to take accurate measurements of themselves with just a few swipes, and buy online more confidently, knowing that they are getting the right fit every time. +972-3-6009030 mysizeid.com/ Mytraffic ST1752 Started in France in 2016, Mytraffic uses the power of reliable, dynamic and tangible traffic data insights (pedestrian/ vehicle) in our SaaS platform to help companies (Retail, Real Estate, Public Sector) make quicker and better decisions all over Europe. www.mytraffic.io

Netcore Cloud ST1810 Netcore empowers brands to engage and retain their customers through personalised experiences at scale across all communication channels and platforms. Through the power of actionable analytics, automation, & AI, we help online brands deliver hypercontextual & timely multi-channel campaigns. +44 7956790966 netcorecloud.com/ Network Science SC2243 Network Science is proud to collaborate with businesses on their journey toward meaningful change, championing and driving innovation by harnessing Deep Technologies such as AI, ML, Blockchain and Robotics - helping businesses become more efficient, effective and reliable. +447833209446 networkscience.ai NFON UK ST1751 NFON provides VoIP, SIP, CCaaS & UCaaS as well as recording solutions, analytics and voice integration with Microsoft Teams for improved & enhanced customer experience, service and compliance, supporting hybrid working and maintaining essential collaboration between dispersed teams. 02037406740 www.nfon.com Northfork ST1951 Technology Platform for Retilers Enabling Grocery Shopping by Recipes. +44 (0)7917 392 564 northfork.ai/ Opatra ST1531 Panther Solutions GmbH ST1780 The cloud software Panther Pricing generates automated price recommendations for all retailers (stationary and e-commerce). Utilizing AI based Pricing optimization algorithms, Panther Pricing will enable you to significantly reduce price markdowns and increase your profit margin. +49 (0)69/348 76 59 40 www.pantherpricing.de/en/pantherpricing/ peAR Technologies ST1733 Increase conversion ratio of your eCommerce website by adding interactive 3D models of your product. Images are not interactive and every website has it. Now, you can show your products on your website in 3D and Augmented Reality. We provide 3D Models and Augmented Reality Solutions for E-commerce +91 8879136904 3dcommerce.peartech.in/


Exhibitor listings

PECUVi Retail ST1894 PECUVi Retail is an omni-channel video marketing tool that helps bridge the gap between your physical store and your online presence. Create personalised customer videos of your products, putting you, your store and your expertise in front of the customer, wherever they are! 0330 1334 534 www.pecuvi.com/retail-sector/ PIVOTAL RETAIL ST1541 We are a full-service Retail Design team that specialise in POS, brand activation, displays, and product solutions. With our smart tech capabilities and innovative creativity - we can create and support revolutionary ideas with future proof designs and experiences. www.pivotal-retail.com Pixelvision ST1633 Pixelvision develops object detection software. Our clients are mostly in retail, security and industry. We have our own line of products, but do made-tomeasure projects as well as consultancy. Don’t hesitate to drop us a line! +32 (0) 11 46 66 66 www.pixelvision.be/ Pixite ST1650 The UK`s Experts in LED Video Walls & Digital Signage. PIXITE provides quality, bespoke LED screens & displays, to businesses like yours to purchase or hire. Our Manchester based Design Studio leads in innovative design concepts, don`t follow the crowd, see what we can do for you today. 0161 713 3396 www.pixite.co.uk PLAYPLAY ST1534 PlayPlay is the online video creation solution that enables anyone in your team to turn any message into a compelling video. Your message gets across, no matter what you have to say. Information becomes easier to retain, explanations more convincing & your brand storytelling more compelling. playplay.com PredictHQ ST1870 Unexpected surges in demand hit even the most experienced demand forecasters. Major retailers use PredictHQ`s intelligent event data API to align their staffing and inventory strategies to future demand, saving millions. +1 (415) 523-9164 www.predicthq.com/ Pricer ST1581 Pricer provides in-store price management at the shelf edge with the world’s leading electronic shelf labels (ESL). And with its fully integrated cloud based management system, Pricer Plaza, helps retailers achieve greater process efficiency, consumer engagement and insight. www.pricer.com

PrinterLogic ST1641 www.printerlogic.com/ +49 6122 7783 916 Qudini ST1574 Built specifically for enterprise retailers and banks, Qudini`s Retail Choreography suite includes market-leading customer experience solutions for: Appointment Scheduling, Event Booking, Walk-in Waitlist / Virtual Queuing and Faster Click and Collect Pickup. 0203 322 3312 www.qudini.com/ Queue-Fair.com ST1890 Queue-Fair protects high traffic websites from customer surges and prevents costly web crashes. Curate your customer journey and increase sales with your own-branded Virtual Waiting Room. Fully lawful, more efficient, fairer, faster,sustainable and more economical. One month Free Trial show offer 03335432108 queue-fair.com Reactive Reality AG ST1652 Reactive Reality powers the most realistic, scalable and fun virtual fashion try-on. We are the leading augmented reality provider in fashion e-commerce, enabling fashion brands and retailers to digitize their collections and introduce virtual fitting rooms to their shoppers! +43 316 228396 (CEST) www.reactivereality.com Red Ant ST2304 From clienteling and virtual consultations to workflow management, Red Ant’s RetailOS delivers award-winning smart store experiences for retailers, colleagues and customers by unifying the tools, content and insights needed to provide the best customer experiences, in-store or at home. 0845 459 3333 www.redant.com/ Reekon ST1622 Retail Technology Innovation Hub N/A Retail Technology Innovation Hub is a leading newswire and information hub for the global retail technology community. An independent source of expert news, views, analysis and research, Retail Technology Innovation Hub goes beyond the press releases and marketing hype. We regularly talk to retailers, tech suppliers, trade associations, analysts and consultants and tackle all the omnichannel retail topics that matter. retailtechinnovationhub.com/

retail unlimited ST2011 RETaiL Unlimited - Provides digitally adaptive audio and visual content for high-street retailer networks, showrooms, and multi-retailer shopping schemes. Spearheading intelligent automation to deliver a personalised customer experience combined with AI driven promotional merchandising. 01698451950 retail-unlimited.co.uk/ ReverseLogix ST1560 ReverseLogix is the only end-to-end, centralized, and fully integrated returns management system built specifically for retail, ecommerce, manufacturing and 3PL organizations. Whether B2B, B2C or hybrid, the ReverseLogix platform facilitates, manages, and reports on the entire returns` lifecycle +353 87 9967307 www.reverselogix.com Re-Vision ST1672 Global leader of (mobile) self-scanning solutions. We offer an innovative shopping experience which helps retailers become a crucial differentiator on the market. We create a frictionless shopping experience and inspire retail customers by merging the online and offline world enhanced by AI and ML. +31629712316 www.re-vision.nl/ Saledock POS and eCommerce ST1732 Sell more. Sell smarter. Saledock unifies in-store and online sales, helping retailers win back time so they can focus on growth. From inventory management, stock take and purchase order tooling to omni-channel gift cards, promotions and loyalty, we automate and simplify everyday business processes. 01904 405 989 www.saledock.com

Shelvz ST1563 Shelvz is an all in one in-store execution solution for the CPG industry. It gives all stakeholders real time visibility of their Shelves and allows monitoring and improving operational efficiencies. +96170772322 www.shelvz.com Shuttle ST1530 Shuttle is a software payments marketplace, connecting software to payment services; enabling merchants to find and use the best products available. Retail merchants trust Shuttle to help them find the right payment service provider at the right price, facilitating more sales and stronger margins. +44 (0) 20 3389 9598 shuttleglobal.com Signatrix ST1872 We give your cameras the ability to independently detect and measure customer behaviour and theft. All information is made available to staff in real-time, as well as to store management for later analysis. www.signatrix.com SmartPA® Global Ltd ST1971 Solsten ST1910 Solsten provides the ultimate in audience understanding, put into action. Drawing on a deep understanding of human psychology, amplified by AI, we change the game for companies who want to resonate fully with people. getsolsten.com/

SaltPay ST1542 07721955147 www.saltpay.co

South East Cyber Resilience Centre ST1576 The Cyber Resilience Centre for the South East is a Police-led partnership between businesses and academia to develop the cyber resilience of businesses in the South East of England via our free membership package. 07771 811110 www.secrc.co.uk/

Scanblue Engineering AG ST1561 Scanblue is a pioneer and technology leader in Virtual Reality, Augmented Reality and 3D. We provide you with everything you need to push your product into the 3rd dimension: for online shops, websites, Ebay, Amazon, Alibaba as well as for augmented reality apps or AR/VR goggles. +49-5752-3777-240 scanblue.com/

Sparta Loyalty ST1923 Sparta Loyalty is a team of innovators with extensive experience and success that is set on a global scale. Our solutions support multiple brands and handle tens of millions of transactions and events, which are automatically translated into marketing activities and customer knowledge in real-time. +44 7393 812 680 www.spartaloyalty.com/en

SellersFunding ST1631 SellersFunding relies on the idea that eCommerce is changing the landscape of retail globally as upcoming technologies change the way consumers behave. This continually-evolving ecosystem naturally creates new challenges that traditional institutions have trouble understanding. sellersfunding.com/about/

Square ST1881 Square helps you take payments, manage inventory, build customer relationships, offer marketing and loyalty programmes and run your business. All the tools you need - from open to close, in-store and online. Because helping you grow your business is good business for everyone. 07877540132 squareup.com/gb/en

S M A R T R E TA I L E X P O . C O . U K

27


E xhibitor li st i n g s

Sticky® ST1551 From the global enterprise to thousands of dreamers and makers, they all use Sticky® to solve problems in physical spaces. Build solutions that work with your customers and business, and build the future with Sticky® all with no app or QR Code. +44 20 8080 3380 sticky.to/ Stok.ly Multichannel eCommerce ST1712 Stok.ly delivers seamless, user friendly multichannel eCommerce, ePos, inventory management and sales order processing, via the cloud, for unlimited users, on any device. Seamless order management and warehouse management supporting B2C and B2B. Integrations with couriers and accounting software. 01432 804333 www.stok.ly StoreGeni ST1912 Storegeni is a `Personal Shopper 2.0`. It`s a mobile app and plug & play retail platform designed to combine all the convenience of digital shopping with the irreplaceable physical shopping experience to offer customers a frictionless phygital in-store experience 07891191414 www.storegeni.com Storey ST1740 Storey combines industry-leading video & live chat technology, and awardwinning retail sales experience, to create a powerful online retail experience. We combine highly trained online sales staff in unique branded environments with custom tech for an engaging online retail experience. 0118 2300 433 retailstorey.com/ StrongPoint ST1933 +4686388850 www.strongpoint.com/ Textbroker & Interamplify WL1400 Textbroker is a global Content Marketplace and full-service partner for Content Marketing & Translations. Unique content in 36 languages, and in all languages. Interamplify is the only international SEO platform that provides advanced solutions to help global brands to grow in any country. +49 176 1053 6213 www.textbroker.co.uk

The Boundary ST1822 + 44 (0)203 026 6270 www.the-boundary.com Things Solver ST2013 Things Solver is a data analytics and engineering company with headquarters in Belgrade, Serbia. We serve clients across the globe, intending to find the most practical approaches and innovative solutions for data handling and analysis. +381637052054 thingsolver.com Tropos AR ST1511 We`re a kinda young and talented group of multidisciplinary tech enthusiasts with a passion for augmented reality and a groundbreaking concept that will contribute towards an unparalleled user experience. +32478390636 www.tropos-ar.com/ UNIFY VSN Ltd ST1720 UNIFY VSN welcome you to a new generation of 3D display graphics that will change how you display your brand, message, and products forever. Our 3D display technology is proven to increase attention, engage audiences for longer periods, increase sales and maximise returns on the investment. 07944688123 www.unifyvsn.co.uk Vasion ST1641 Vicinity RFID Solutions Lts ST2010 Vicinity RFID™ Solutions Ltd. is a specialist UHF-RFID Engineering company. With 15 years of experience across 17 industries, our focus is to deliver real-world, commercially viable RFID solutions that solve the most complex business problems. See how we can make an impact on your retail business. 0204 501 8474 vicinityrfid.co.uk/ Visage Technologies ST1973 We are specialized in computer vision focussed on the human face. We enable you to create your very own virtual tryons: for makeup, eyewear, or jewelry. Our technology also tracks human faces, estimates age, gender and emotions, and recognizes identity. +385 15390 620 visagetechnologies.com/ Vite LTD WL1624

28

SMART RETAIL TECH EXPO 2022

VoCoVo ST2012 Voice is just the beginning at VoCoVo. Already connecting teams in 8,000 stores seamlessly in the globe`s biggest retailers; we`re continuing to innovate and integrate with their systems to put VoCoVo at the heart of retail technology. +44 (0)3301 373789 www.vocovo.com/ VOISO ST1564 Voiso is a call center software that lets businesses utilize call workflows and smart dialers to handle outbound sales, customer service and business process outsourcing (BPO) operations. Using a drag-and-drop interface and builtin widgets, administrators can create customizable dashboards 888 565 8889 voiso.com/ Wannaby Inc ST1620 WANNABY develops computer vision and rendering technologies to create the New generation of try-on, fitting, sizing, styling and personalization services in Augmented Reality 375 29 159 09 27 wanna.fashion/ what3words ST1812 what3words is an easy way to identify precise locations. Every 3 metre square has been given a unique combination of three random words: a what3words address. Now you can find, share and navigate to precise locations using three simple words. what3words.com/pretty.needed.chill White Edge Technology Ltd ST1663 WhiteEdge™ is showcasing its range of crypto kiosks also known as Bitcoin ATMs. A crypto kiosk is an easy way for people to buy and sell crypto currencies. Our kiosks come in 15 - 32 inch screen sizes, with an admin portal loaded with a plethora of features that puts the operator in full control. 07749059641 www.whiteedgetechnology.com/ Winter Mushroom ST1681 Winter Mushroom help retailers to digitize their shop in order to enhance the customer experience all along his instore journey. We leverage deep learning to offer the most customer centric experience, in respect of his private life. We also provide rich analytics for retailers and trade marketing +33620407429 www.winter-mushroom.com /

x-hoppers by Wildix ST1601 x-hoppers - a Complete Retail Headset System 03300563634 www.x-hoppers.com/ Xpand IT ST1572 Everything we do is to inspire others to achieve outstanding results. We do that by investing in IT mastery to generate market value. As a global company, we have top services and significant national and international clients. www.xpand-it.com/ Yodiwo ST1811 Plano360, Yodiwo`s Smart Retail Management platform, is a modular system that maximizes the ROI of every m2 of a retail chain. It creates market-driven shopping areas and offers holistic solutions for Space & Category management and IoT-powered solutions for condition monitoring & retail analytics. +30 6939485433 www.yodiwo.com YOOBIC ST1941 YOOBIC is an all-in-one digital workplace for frontline teams. YOOBIC provides retailer leaders and store teams with the performance tools they need to work, learn and communicate seamlessly in the flow of work. yoobic.com/ Zotto Ltd ST1716 ZOTTO is a FinTech approved by the FCA that provides comprehensive solutions for your business. Payments, Cash Advances, Venue Management, and Business Accounts are just some of the services we offer. Have a technologically advanced business with our cutting-edge software and hardware solutions. 0808 169 7040 zotto.io Zyler ST1582 Unforgettable virtual experiences for both customers and retailers. Zyler brings the customer into the world of the retailer, giving a new meaning to virtual try-on. Customers are presented in an accurate yet flattering way, so anyone can try on anything, anywhere. 020 7792 9922 www.zyler.com/


Exhibitors A-z

EXHIBITORS A-Z COMPANY NAME

STAND NUMBER

MIRAKL

ST1831

7TH SENSE RESEARCH UK LTD

ST1573

MYSIZE

ST1630

ABSEN

ST1920

MY TRAFFIC

ST1752

ACCELERATE BY UBQEXO

ST1743

NETCORE CLOUD

ST1810

ADAMAPP, LTD.

ST2030

NETWORK SCIENCE

SC2243

ADDTIME

ST1833

NFON UK

ST1751

AKIS TECHNOLOGIES UAB

ST1553

NORTHFORK

ST1951

ALERTIEE.IO CREATE INCLUSIVE RETAIL

ST1871

OPATRA

ST1531

APPOINTEDD

ST1911

PANTHER SOLUTIONS GMBH

ST1780

ATULA TECHNOLOGIES LTD

ST2010

PEAR TECHNOLOGIES

ST1733

AUDIENCE & BRANDS

ST1931

PECUVI RETAIL

ST1894

AVARNA SOCIET Y S.L.

ST1861

PIVOTAL RETAIL

ST1541

AVORI

ST1761

PIXELVISION

ST1633

BALBOA

TBC

PIXITE

ST1650

BENQ

ST2021

PLAYPLAY

ST1534

BLINDSPOT SOLUTIONS

ST2030

PREDICTHQ

ST1870

BRANDFINIT Y

ST1953

PRICER

ST1581

BUSINESS INFO

ST2022

QUDINI

ST1574

BUSINESSESFORSALE.COM

SC2091, WL154

QUEUE-FAIR.COM

ST1890

CARTUP AI

ST1492

REACTIVE REALIT Y AG

ST1652

CATALYST ERP

SC2070

RED ANT

ST2304

CERTAINLY

ST1610

REEKON

ST1622

CHIRP-PROTECT

ST1562

RETAIL TECHNOLOGY INNOVATION HUB

N/A

CHRIS BUTLER ASSOCIATES LTD

ST1533

RETAIL UNLIMITED

ST2011

CLEARPAY

ST1900

REVERSELOGIX

ST1560

CLEVERBIT SOFTWARE

ST1832

RE-VISION

ST1672

CLEVERTOUCH TECHNOLOGIES

ST1842

SALEDOCK POS AND ECOMMERCE

ST1732

CROSSCAN

ST1782

SALTPAY

ST1542

DATASCAN

ST1670

SCANBLUE ENGINEERING AG

ST1561

DAYRIZE

ST1550

SELLERSFUNDING

ST1631

DELIVERING DIFFERENCE LIMITED

ST1661

SHELVZ

ST1563

DEPICT

ST1892

SHUTTLE

ST1530

DIRECT LINK WORLDWIDE LTD

SC2162

SIGNATRIX

ST1872

DOOHLABS

ST1521

SMARTPA® GLOBAL LTD

ST1971

ELO

ST1612

SOLSTEN

ST1910

ENCODE A /S

ST1781

SOUTH EAST CYBER RESILIENCE CENTRE

ST1576

EVOLV AI

ST1711

SPARTA LOYALT Y

ST1923

EXTENDAGO

ST1741

SQUARE

ST1881

EYEZON

ST1544

STICKY®

ST1551

FACIT DATA SYSTEM

ST1600

STOK.LY MULTICHANNEL ECOMMERCE

ST1712

FACTOR BLUE

ST1821

STOREGENI

ST1912

FASTLY

ST1580

STOREY

ST1740

FIND & ORDER

ST1771

FOLLOWUP

ST1703

FYGI TECHNOLOGIES

ST1651

GINGER BLACK ANALY TICS

ST1943

HAENSEL AMS - CUSTOMER DATA SYSTEM

ST2003

HANSHOW

N/A

HELLOGIFTIE

ST1921

HEURITECH

ST1701

IERP - BUSINESS PREDICTION PLATFORM

ST1981

INSITE

ST1730

INTELEGENCIA BPO LLC

ST1721

INTRESMART LTD

ST1540

JOGOTECH S.L.

ST1913

JUNIPER NETWORKS UK LIMITED

ST1571

KNEXUS

ST1532

KORNIT DIGITAL

ST1901

LABEL INTERACTIVE TECHNOLOGIES

ST1513

LAYBUY

ST1813

LEAD FORENSICS LTD

ST1611

LIBERACTA

ST1653

LINNWORKS

ST1501

LINQUAKE - TRANSLATION SERVICES

ST2020

LISA

ST1830

LOCALISTICO

ST1763

LUNU

N/A

MAGNETTO

ST1760

STRONGPOINT

ST1933

TEXTBROKER & INTERAMPLIFY

WL1400

THE BOUNDARY

ST1822

THINGS SOLVER

ST2013

TROPOS AR

ST1511

UNIFY VSN LTD

ST1720

VASION

ST1641

VICINIT Y RFID SOLUTIONS LTS

ST2010

VISAGE TECHNOLOGIES

ST1973

VITE LTD

WL1624

VOCOVO

ST2012

VOISO

ST1564

WANNABY INC

ST1620

WHAT3WORDS

ST1812

WHITE EDGE TECHNOLOGY LTD

ST1663

WINTER MUSHROOM

ST1681

X-HOPPERS BY WILDIX

ST1601

XPAND IT

ST1572

YODIWO

ST1811

YOOBIC

ST1941

ZOTTO LTD

ST1716

ZYLER

ST1582

S M A R T R E TA I L E X P O . C O . U K

29


not e s

NOTES

30

SMART RETAIL TECH EXPO 2022


notes

2022 MARCH 2-3 ExCeL LONDON WEDNESDAY THURSDAY

10AM - 5PM 10AM - 4PM

INSPIRE, AT TRACT + RETAIN CUSTOMERS

S M A R T R E TA I L E X P O . C O . U K

31


The new standard in electronic shelf labels · Industry leading lifespan and durability · Stunning displays using E Ink electronic paper · Price accuracy, improved efficiency, advanced display options, navigation features, and remote pricing management are just the beginning of what’s possible with Hanshow’s leading ESL.

Hanshow is a global digital retail solutions provider offering a range of technology that transforms store efficiency and profitability. Our solutions are in over 20,000 stores and 50 countries. LinkedIn

hanshow.com


Uncover your pinnacle retail experience. Insight

Assessment

Development

Retail Insight

Customer Journey Focus Groups Safari

Mystery Shopping STAP C-Sat

Consulting Standards Operations

info@7thsr.co.uk +44(0)7769 935816 www.7thsr.co.uk

Proud to work with

For good coffee, find us at Stand ST1573




Get smart and grow your business with Clearpay With Clearpay, your customers get the flexibility to pay over time. And you see real results. Visit us at stand number #ST1900

It pays to offer Clearpay

+30% 83%

Increase in new to file customers*

Retailers see improved conversion and fewer cart abandons*

+1M

Daily shopper referrals driven to global retail partners*

+36%

increase in average order value*

Proudly supporting

*Global figures for Clearpay and group companies; from internal data December 2021.


Engaging In-store Digital Signage The BenQ Smart Signage Portfolio is designed to enhance customer experience, while being easy to install, operate and manage, allowing you to create a cohesive online and in-store buyers’ journey. Bar Type Stretched signage • Landscape and portrait • Interactive and non interactive

4K Smart Signage • Unparalleled 4K UHD Clarity • Install Android™ apps

Pantone® Validated Signage • World’s first and only Pantone® validated signage • Accurately represent your brands with vivid colour

X-Sign Content Designer Schedule content easily with 150+ customisable templates

Visit our website to find out more

Device Management Soluton (DMS) Update firmware remotely over the cloud

www.benq.co.uk


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.