CRISIS MANAGEMENT
CORONAVIRUS RECOVERY Counter Terror Business (CTB) talks to Brian Dillon (BD), managing director of Rubicon Resilience Limited, about the importance of crisis management planning and returning to ‘normal working’ post-coronavirus
CTB INTERVIEW: CORONAVIRUS AND CRISIS MANAGEMENT B
rian Dillon is director of Rubicon Resilience Limited, a Londonbased international consultancy that builds strategic capability in the private and public sector with an emphasis on crisis management, contingency planning, exercising and embedding organisational learning. Brian is also the former operational head of New Scotland Yard’s Specialist Firearms Command with responsibilities that included counter-terrorism and contingency planning. This included developing strategies to deal with armed attacks and multi-agency interoperability. Here, he talks to us about stability and recovery post-coronavirus, as well as the role of resilience professionals in business continuity.
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COUNTER TERROR BUSINESS MAGAZINE | ISSUE 43
CTB: AS BUSINESSES BEGIN TO RETURN TO THE ‘NORMAL’ WAYS OF WORKING, HOW EASY DO YOU THINK IT WILL BE TO RECOVER? BD: Although recovery should be a consideration in the early stages of any disruption the reality is that for many the scale of challenge in facing the pandemic has forced an emphasis simply on stabilisation. Obviously there has been variation between sectors, global reach and the reliance on dependencies, such as supply chains. Some businesses have been able to adapt swiftly, for example by home working, so they’re in a different place to those that rely on direct public engagement, such as the hospitality and entertainment sector. Although the government have E
