Health Business Awards 2020 Handbook by PSI Media

sponsored by

Dear Attendee, Thank you for attending our Online Awards. Of course, this year we cannot welcome you in person, but more than ever it is important that your efforts are recognised, and your successes celebrated. Undoubtedly, it has been the most difficult year since the NHS was founded. It is impossible to imagine the horror the UK would have faced without the NHS, without its frontline staff who have put their lives in danger to care for and protect the population. We remember those brave souls, those heroes, who have lost their lives protecting and caring for others. While movements like ‘Clap for Carers’, may have ended, it’s important to note that there are many ways the public can show support. The NHS Support Federation has been campaigning for fair and universal access to healthcare since its formation in 1989. NHS Charities Together helps to support over 230 charitable NHS causes, and pledges in excess of £1 million per day. The pandemic isn’t the only thing that puts our healthcare system under stress. This winter, the NHS will do battle on several fronts. However, we can at last see some light. The first vaccines have been approved, have arrived and have been administered. Now the mammoth task of vaccinating the population - the biggest vaccination programme in UK history - falls to the NHS.

Jones AV Ltd. Medical Systems Integration

The organisations shortlisted for today’s awards are examples of how the NHS delivers an excellent service and tremendous value for money. More than ever, we salute the efforts of the NHS. We wish you all a safe and happy Christmas, and an even better new year. Yours sincerely

Jason Devoto Managing Director - PSi Group

Published by

226 High Road, Loughton, Essex IG10 1ET. Tel: 020 8235 0055 www.hbawards.co.uk www.psi-media.co.uk/events

www.hbawards.co.uk

Karen Hopps Sponsorship Manager karen.hopps@psigroupltd.co.uk

Suzie Protheroe-Evans Events Co-ordinator suzie-protheroe-evans@psigroupltd.co.uk

Damian Emmins Sales Supervisor damian.emmins@psigroupltd.co.uk

Dan Kanolik Production Design dan.kanolik@psigroupltd.co.uk

Colin Boyton Events manager colin.boyton@psigroupltd.co.uk

Lucy Maynard Production Controller lucy.maynard@psigroupltd.co.uk

Recognising excellence in the provision of NHS facilities

HEALTH BUSINESS AWARDS â&#x20AC;&#x201C; 10th DECEMBER 2020

HOW-TO-GUIDE

How-to guide for our event This is a quick guide to make sure that you make the most of our events. If you have not yet registered for the event, then please do so HERE: Once you have registered for the event, you will receive a confirmation e-mail with your custom link which is what you need to gain access to the online event. You can enter the online event up to 15 minutes before the scheduled start time and we advise that you do a system check before you enter, by clicking on the system check link, to make sure your participation is as smooth as possible. To familiarise yourself with the live event room, and how to use some of the platform features, you can view a video tutorial here. If you have any problems or issues then please e-mail rosario.surace@psigroupltd.co.uk.

Please watch the video tutorial below.

Recognising excellence in the provision of NHS facilities

www.hbawards.co.uk

SOCIALS

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

TWEET TWEET! WELCOME to the Health Business Awards 2020 We recognise and celebrate excellence in the health sector, across 18 categories! Today is a day of celebration, so why not Tweet about it? We’ve been Tweeting in the run up to the event, and now it’s your turn… So, take a selfie, tag us in your post and enjoy the Awards! Be sure you use the #Hashtags below:

#HBAwards Make sure you follow us on Twitter at:

@HealthBusiness_ THANK YOU to all our sponsors and supporters who have helped make today possible. Make sure you also share today’s experience and involve them on Twitter, find them below: Big Dug - @BiGDUG Netcall - @netcall PFU - @Fujitsu_Global Philips - @Philips Sundown Solutions - @Yellow_Bracelet

We can’t wait to see your Tweets! 4

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

CONTENTS

HEALTH BUSINESS AWARDS â&#x20AC;&#x201C; 10th DECEMBER 2020

CONTENTS 06

NHS Publicity Campaign Award presented by Health Business

Hospital Catering Award presented by Health Business

Healthcare IT Award sponsored by Netcall

Patient Data Award sponsored by Sundown Services

Telehealth Award presented by Health Business

Hospital Security Award presented by Health Business

Hospital Procurement Award sponsored by Philips Monitors

Ambulance Trust of the Year Award presented by Health Business

Hospital Building Award presented by Health Business

Covid Response Award sponsored by Big Dug

Healthcare Recruitment Award presented by Health Business

Sustainable Hospital Award presented by Health Business

NHS Collaboration Award sponsored by Debt Recovery Plus

Innovation in Mental Health Award sponsored by Netcall

Transport & Logistics Award presented by Health Business

Estates & Facilities Innovation Award presented by Health Business

Outstanding Achievement in Healthcare Award sponsored by PFU

A big thank you!

Patient Safety Award sponsored by Jones AV

Recognising excellence in the provision of NHS facilities

www.hbawards.co.uk

AWARDS SHORTLIST Presented by

NHS Publicity Campaign Award

ISSUE 20.4 www.healthbusinessuk.net

RECRUITMENT

SCAN4SAFETY

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

Awarded to the campaign which can demonstrate success in achieving its objectives. The winning campaign can be either internal or external and can combine media including press, radio, television and outdoor advertising.

CYBER SECURITY

H JustPark 2019

HB AWARDS

REWARDING THE EFFORTS OF OUR NHS Why recognising the success stories from the health service is more important this year than ever before.

+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Innovating + + + + + + + + + + + + + + + + + + + + + + + + + the + +Debt + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Recovery + + + + + + + + + + + + + + + + + + + + + + + +Process + + + + + + + + + + + +www.debtrecoveryplus.co.uk + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

An increase in demand for parking spaces near hospitals and health centres due to coronavirus led to UK parking app JustPark launching a nationwide public appeal to help ease the burden on travelling NHS staff and patients. JustPark, which matches drivers with parking spaces, said that it would waive all fees to help connect key workers and patients with available spaces. The concept for the decision would be for nearby homeowners and businesses to provide free access to parking spaces for healthcare professionals and patients.

PLUS: COMMUNICATIONS | ERGONOMICS | FACILITIES MANAGEMENT

Having been published for more than 20 years, Health Business provides informative and authoritative articles on the wide range of topics in healthcare management. The magazine’s pages contain need‑toknow features, news and case studies that explain the administrative and commercial issues affecting healthcare and hospital management. Now published digitally by Public Sector Information, Health Business magazine provides information and resource to primary care trusts, NHS acute trusts, ambulance trusts, foundation trusts, strategic health authorities, government departments and independent hospitals/clinics. The magazine publishes regular contributions from leading NHS professionals, Department of Health ministers, industry analysts and those with an insight into healthcare provision, providing the reader with informative and timely material on the essential topics and practices affecting those working in NHS management and procurement. FURTHER INFORMATION Tel: 020 8532 0055 www.healthbusinessuk.net @HealthBusiness_

H NHS England: For a Greener NHS NHS England Chief Executive Simon Stevens wants the NHS and its staff to step up action to tackle the climate ‘health emergency’ this year. The ‘For a Greener NHS’ campaign contains three main steps: establishing an expert panel to chart a practical route map this year to enable the NHS to get to ‘net zero’; a proposed new NHS Standard Contract calling on hospitals to reduce carbon from buildings and estates; and the grassroots campaign ‘For a Greener NHS’ to encourage staff and hospitals to cut their impact on people’s health and the environment.

H Public Health England April saw Public Health England’s Every Mind Matters platform launched with new advice focused on looking after people’s mental well-being during the coronavirus pandemic. The range of new Every Mind Matters resources include a tailored Covid-19 Mind Plan, Covid-19 specific content for individuals and their loved ones, and support for specific mental well-being issues such as anxiety, stress, low mood and trouble sleeping. The website signposts people to activities such as mindful breathing exercises and muscle relaxation.

H Royal Voluntary Service By the end of March this year, 405,724 people had signed up to volunteer for the NHS to help in its fight against coronavirus, highlighting the ‘overwhelming response’ to a call made by NHS England just 24 hours before. NHS Volunteer Responders, run by the Royal Voluntary Service, offers help to people in need of support or who are avoiding public places during the coronavirus pandemic. Its aims are to supplement existing voluntary support within communities, help people to stay well, and reduce avoidable demand on NHS services.

H University Hospital Southampton In July, a first-of-its-kind campaign was launched to wipe out the transmission of coronavirus in Southampton’s hospitals. University Hospital Southampton began planning to bring back services and healthcare support by leading from the frontline in ensuring that patients who need treatment can access it safely. The COVID ZERO campaign is the first of its kind to be launched by a hospital trust. It contains one clear message both for the Southampton community as well as the trust’s 11,500 staff; Walk, Wear, Wash.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

.4 ISSUE 20 .net sinessuk

ealthbu www.h

CYBER SEC

View the latest issue online now for FREE

URITY

FETY

SCAN4SA ENT

RECRUITM

019

2 ING REWARFDORTS THE EF NHS OF OUR DS HB AWAR

stories nt e success re importa gnising th Why reco alth service is mo he e . from th er before ev an th this year

+ + + + + + + + + + + tin+g + + a + v o + + + + Inn + + + + + + + +e +De+bt + + + + + + + + th + + + + + + + + + + + + + + + + + + + + ++ + + + + + + Recove+ry+ + + + + + + + + + + + + + + + + + + + + + + + + +ro+ce ss+ + + +P + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + ++ + + + + + + + + + + +s.co.uk + + + + + + + + +ery+plu + + + + + + + v + + + + +.de+btreco+ + + + + + +w+ + ww + EMENT + + + + + + MANAG + + + CILITIES + + MICS | FA + + ERGONO PLUS: CO

MMUNIC

ATIONS |

CLICK HERE TO READ NOW

AWARDS SHORTLIST Sponsored by

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

Healthcare IT Award The wider use of computer technology in the NHS is evident throughout the world, with many countries citing NHS projects as examples of good practice. This award will recognise an organisation that is responsible for implementing a ground breaking IT project that demonstrates clear cost benefits to the wider NHS.

The current patient journey is often broken. This can lead to outcomes such as re-admissions and wasted appointments. The flow of data between each patient touchpoint is messy, manual and inefficient. Legacy systems don’t talk to each other, leaving ill-informed staff and patients.

H Cardiff & Vale University Health Board

That can be changed.

Cardiff and Vale University Health Board uses OpenEyes, an Ophthalmology fully digital web based EPR to support its digital Glaucoma pathway. After all non-emergency outpatient appointments were cancelled, the Health Board implemented the Unscheduled Care Module of Open Eyes, ‘safely and securely’ connecting four primary care Independent Prescribing Optometry practices to Open Eyes with honorary contracts. The organisation also implemented the Unscheduled Care Module of Open Eyes in University Hospital of Wales.

The right use of technology to support the patient journey enables clear, intuitive and frictionless communications. Everyone involved in the process can access relevant information, fast. You manage patients effectively and with minimal delays as they move through each stage of their care. From the initial referral right through to follow-up.

Chesterfield Royal Hospitals want to improve their patient’s experience along with utilisation rates for appointments and launched a digital portal; Patient Hub. It can be used on any device and has two-factor security offering patients 24/7 access to their appointment information. Patient Hub went live as the coronavirus lockdown began. The trust used a phased roll-out for the best results and quickly transitioned to 80 per cent non-face-to-face appointments. Patients now click on a button and they are in Attend Anywhere’s video portal.

If you are an Acute Trust looking to manage your appointment process, a CCG looking to turn data into actionable information, an Ambulance Trust looking to reduce avoidable journeys or a Mental Health Trust looking to help patients and their family understand how they will most successfully be treated, we can help. Liberty, our patient experience platform changes everything. Liberty improves patient flow, helping you uses your resources more effectively. Over 75% of NHS Acute Trusts, 100% of Scottish NHS Boards and 475+ UK hospitals already trust in Netcall. Be part of that change. Talk to us to find out more: netcall.com/industries/nhs 0330 333 6100

H Chesterfield Royal Hospital NHS Foundation Trust

H Doncaster and Bassetlaw Teaching Hospitals Doncaster and Bassetlaw Teaching Hospitals’ Digital Transformation directorate has been introducing an electronic observations (eObs) platform, through which patient records can be updated and viewed remotely. Bolstering the trust’s efficiencies in this way has been of the utmost importance during the pandemic, with eObs producing several key improvements. It is estimated that DBTH manages to save an average of 83 seconds per set of obs, a figure that totalled around 8,636 minutes between the months of October 2019 and January 2020.

H NHS Digital This year, NHS Digital has completed the largest known public sector data network transition programme, saving the NHS an estimated £75 million a year and providing organisations with faster connectivity at reduced cost. Approximately 12,000 sites belonging to 950 NHS, social care, private sector and local authority organisations have moved from the legacy N3 network to the new Health and Social Care Network (HSCN), giving them great value, highly reliable connectivity with improved security capabilities.

H Royal Wolverhampton NHS Trust At the start of the year, the Royal Wolverhampton NHS Trust signed a 10-year partnership with Babylon to create the world’s first integrated digital health system, offering virtual hospital appointments and diagnosis via AI. The new healthcare delivery model means that patients will gain greater control over their own health, faster treatment, fewer trips to hospital and greater access to their own data. Furthermore, staff will have time freed-up for patients with the most urgent issues, avoid duplication, and improve information-sharing.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

Improve patient flow This is Nisha... Sheâ&#x20AC;&#x2122;s just experienced clear, intuitive and frictionless communications during each stage of care for her recent hip replacement. From initial referral, to appointment management, right through to post-op. The right use of technology enabled this to happen.

Our patient experience platform Liberty helps you improve patient flow and use resources more effectively. Talk to us to find out more: netcall.com | 0330 333 6100

AWARDS SHORTLIST

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

Presented by

Telehealth Award Telehealth can provide benefits to patients, healthcare providers, and to community projects. This award will recognise the organisation that demonstrates the most innovative use of use of information and communication technology (ICT) to deliver health services, expertise and information over distance.

ISSUE 20.3 www.healthbusinessuk.net

SUPPLY CHAIN

TECHNOLOGY

ESTATES

H Humber Teaching NHS Foundation Trust Humber Teaching NHS Foundation Trust has gone live with a new electronic prescribing system, to better help administer medicines for NHS mental health professionals. Trust staff at more than 70 sites throughout Hull and the East Riding of Yorkshire can now securely access a patient’s medication information electronically and issue prescriptions from anywhere. The trust has become the first of its kind in the country to go live with the DXC Technology ePMA component of the Lorenzo electronic patient record system. The accessibility to ePMA has already resulted in patient safety benefits, and a significant amount of time is being saved by busy hospital staff in both prescribing and administering medications. The trust’s off-site pharmacy partner, LloydsPharmacy, also has direct access to the system, enabling staff to access the information they need directly from community locations.

SUSTAINABILITY

GREEN GOALS FOR THE NHS What role does the NHS have to play in tackling the climate emergency?

www.hbawards.co.uk

H Newcastle upon Tyne Hospitals NHS Foundation Trust Traditionally, patients attending their outpatient appointment would be assessed and supplied with a prescription to be taken to the outpatient pharmacy. However due to the pandemic, the majority of outpatient consultations have been taking place over the phone or using other technology, meaning it is not as easy to get medication to patients who need it. Pharmacists at Newcastle Hospitals were the first in the UK to use an ‘electronic prescription service’ for their patients during the coronavirus pandemic. The service – previously only available to GP practices and community pharmacies – allows electronic prescriptions to be sent to any community pharmacy in the country. As teams looked to explore new ways of working and fewer patients coming into hospital, the pharmacy team at the RVI were given the opportunity to use the scheme as a pilot. As part of the trial, prescriptions were sent electronically to the patient’s community pharmacy where they were dispensed to be collected or delivered to their address if people were unable to leave home due to shielding.

H NHS Arden & GEM CSU Coronavirus presents a particular risk for the care home setting with many frail and elderly individuals, often with compromised immune systems or preexisting medical conditions, living in close proximity. Reducing the risk of rapid infection is even more challenging set against a circulating group of healthcare workers and increasing demand for care home visits from clinicians. Arden & GEM is working in partnership with Tekihealth Solutions to deliver a remote healthcare service through Teki-Hub – a diagnostic set specifically designed for remote clinical examination. The solution is specifically designed for remote clinical examination, enabling the doctor to conduct a full clinical assessment through the use of tele-diagnostic equipment. The hand-held modular diagnostic device includes: a video conferencing platform, a highdefinition camera to examine the skin for rashes, moles and wounds, a no-touch infrared basal thermometer to take the patient’s temperature, and a digital stethoscope to remotely listen to heart and breath sounds.

Recognising excellence in the provision of NHS facilities

E MAGAZINES Advertisers and sponsors reach key decision makers in local/central government, NHS, education, fleet and counter terror and emergency services sectors.

E WEBSITES Our websites are highly successful online tools honed to promote your message to those that procure products & services in the public sector.

E E-NEWSLETTERS Our most successful advertisers and sponsors use our E-Newsletters to deliver their message direct to the Inbox of directors and senior management in public and private sectors.

E EVENTS PSi events are the live version of our magazines and websites. Events range from live challenges, interactive test drive events, awards ceremonies, conferences, seminars and debates. These unique events offer the perfect platform to do business face to face with some of the UKâ&#x20AC;&#x2122;s biggest spenders.

www.psi-media.co.uk

AWARDS SHORTLIST Sponsored by

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

Hospital Procurement Award Recognising the NHS Trust that has delivered value for money and increased efficiency through smarter procurement practice. The winning trust will demonstrate the success of partnerships and collaborations to achieve procurement excellence and cost effectiveness.

Whether it is research or administration, at the workplace or working from home, people are demanding superiority from their visual displays. With a special focus on the healthcare sector, Philips monitors strives to deliver products that support and enable employers and employees, zeroing in on maximum flexibility, efficiency and of course security. Philips monitors’ product range builds on the rich tradition of pushing the boundaries of display technology. Merging performance and excellent images with the security and flexibility that today’s workplaces need, Philips monitors provide the innovative technology modern workplaces need to keep going and keep improving. Paul Butler, Regional Sales Director, Philips monitors, said: “The UK healthcare sector has served us tremendously this year as we were all facing unknown challenges. We are happy and proud to sponsor this year’s Health Business Awards as a means of acknowledging the NHS’s singular efforts of the past months. “We believe in the power of technology to elevate modern workplaces, improve data security and, most importantly, empower those working with our products – those individuals who put the screens to use and keep our healthcare system going.” www.philips.com/monitors

H NHS London Procurement Partnership The NHS London Procurement Partnership has been working to help the public sector provide high quality healthcare apps to patients and public. The Health and Social Care Apps DPS provides organisations with a safe and secure route to market for healthcare apps and has been used to procure new apps for fitness, mental health and most recently, a new NHS England and NHS Improvement app to help patients with diabetes stay well during the coronavirus pandemic. The Health and Social Care Apps DPS was launched in December last year in partnership with the Organisation for the Review of Care and Health Apps.

H NHS Shared Business Services Public sector organisations can now procure cost-effective auditing, governance and counter fraud services thanks to the Internal and External Audit, Counter Fraud, and Financial Assurance Services Framework, run by NHS Shared Business Services. The agreement is free-to-use for any public sector organisation and covers an array of specialisms. It offers complete flexibility to the NHS and the wider public sector, with options to directly award contracts or run mini competitions to meet bespoke requirements. It will run until November 2022 with the possibility of extension. With average indicative savings of 10-15 per cent compared to buying direct from a supplier at list price, the potential cost saving for the public purse is expected to be significant.

H NHS Supply Chain NHS Supply Chain’s route to market delivers wider sustainability benefits for NHS customers. In 2019 more than 200 NHS trusts had made huge environmental savings by simply switching their copier paper. The move from A4 virgin fibre copier paper to A4 recycled paper saved the equivalent of: watching 85,503 hours of a plasma TV in energy; filling 161 Olympic size swimming pools with water; felling 20,000 trees in wood; and travelling 10 times around the world in an aeroplane in Co2. The switch to recycled copier paper not only delivered environmental savings, it has also driven financial savings to the NHS - £256,000 has been saved in the first year with a cost avoidance to the NHS of £1,410,000.

H Sheffield Teaching Hospitals NHS Trust Throughout the pandemic, the Procurement and Logistics Team at Sheffield Teaching Hospitals NHS Trust redesigned their systems and processes to provide an exemplary service, ensuring patients and staff across Sheffield Teaching Hospitals and community services had the PPE and other critical supplies they needed to care for patients. The work carried out this year has resulted in more than 52 million items of PPE being sourced and delivering over 16.5 million items of PPE within Sheffield Teaching Hospitals alone.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

Monitors

Available at:

Brilliance 34â&#x20AC;? 21:9 UltraWide curved display 346P1CRH

Windows Hello

AWARDS SHORTLIST Presented by

Hospital Building Award

ISSUE 20.2 www.healthbusinessuk.net

INFECTION CONTROL

HEALTHCARE IT

MENTAL HEALTH

MODULAR BUILDINGS

HELPING THE NHS INCREASE CAPACITY The approach to coping with coronavirus has seen modern methods of construction used to help increase capacity

PLUS: ERGONOMICS | SUSTAINABLE COMMUNITIES | TECHNOLOGY

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

Since 1997, the NHS has seen a huge investment in its fabric - the biggest hospital building programme in its history. This award will be made to the new hospital building project that raises the standard of the healthcare environment and demonstrates value for money and project management excellence.

H Clatterbridge Cancer Centre – Liverpool The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading cancer centres providing highly specialist cancer care to a population of 2.4 million people across Cheshire, Merseyside and the surrounding areas. Clatterbridge Cancer Centre – Liverpool, an 11-storey building which opened in June, has state-of-the-art facilities and will deliver a wide range of highlyspecialist care including pioneering chemotherapy, immunotherapy, bone marrow transplant, gene therapy and radiotherapy.

H NHS Property Services Since September, health and well-being providers looking for alternative and flexible ways to deliver services in response to coronavirus have been able to use NHS pay-as-you-go spaces across England. NHS Open Space, the NHS Property Services programme, first launched in Spring 2019 and opens up underused space across the NHS, enabling health and well-being providers to offer much needed services at the heart of local communities, and providing businesses with affordable meeting or office space.

H Norfolk and Norwich University Hospitals NHS Foundation Trust Acute Medical Units and stroke teams at Norfolk and Norwich University Hospitals have moved to their new homes in a new, £14 million, 100-bed ward block. They occupy levels one and two respectively, with the third floor housing specialised equipment ready to take more patients when needed. The trust’s biggest building programme since the hospital opened 20 years ago has also seen a highly specialised negative pressure isolation unit built and equipped with the latest technology to treat the region’s sickest patients.

H Royal Surrey NHS Foundation Trust A fully equipped 20-bed isolation ward was built at Royal Surrey in record time to provide dedicated care for patients suffering from coronavirus or other infectious diseases. The Guildford Borough Council Ward comprises 20 isolation rooms which will allow the treatment of patients away from the main hospital environment. It is fully equipped to provide a high standard of treatment, and while it will initially be used to care for patients with coronavirus, it be used for patients with other infectious diseases in the future.

H University Hospital Southampton NHS Foundation Trust A £22 million state-of-the-art intensive care unit that provides 22 new beds for the south’s most critically ill patients opened at University Hospital Southampton at the start of October. Joined to the existing facility, the new 1400-metre square unit can be accessed through a linking corridor. It features a specialist rehabilitation area where patients can now have physiotherapy without the need to be taken to another part of the hospital. The flagship building is joined to the current ICU, which will undergo refurbishment next year.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

AWARDS SHORTLIST Presented by

Healthcare Recruitment Award Improving patient access and choice depends on the quality and availability of staff in all areas of the hospital practice. This award will recognise the NHS organisation that has developed a robust recruitment policy that delivers both safety and continuity to patients.

H Health Education England Health Education England has launched a new pan-London consortium to coordinate the recruitment of international nurses. Forming part of the CapitalNurse programme, which first began in 2015, the service will provide NHS trusts with a single point of access for recruiting overseas nurses, allowing them to source the very best staff from multiple countries and agencies at the same time, reducing costs while upholding ethical recruitment principles.The new consortium supports NHS England and NHS Improvement and HEE’s plans to increase ethical international recruitment and build partnerships with new countries, making sure the supplying country benefits from the arrangement as well as the individual health worker and the NHS.

H NHS Employers NHS Employers is currently working with the DHSC to develop a supportive programme of work to help employers recruit skilled refugees and displaced people into NHS. Employing skilled refugees and displaced people provides opportunities for individuals who may have faced significant hardship and also helps organisations to fill vacancies. There are a large number of skilled and experienced medical, nurse and healthcare professional refugees and displaced people both within the UK and overseas who are incredibly keen to work in the NHS. With the support of NGOs, NHS Employers aims to launch a pilot programme to match suitable candidates to vacant posts.

H South Tyneside and Sunderland NHS Foundation Trust South Tyneside and Sunderland NHS Foundation Trust has embedded the recruitment of veterans and their families into its recruitment processes. Step into Health recognises the transferable skills and cultural values that Armed Forces personnel have developed and how these are compatible with working in the NHS. The trust is a leading Armed Forces-friendly employer. It was the first NHS employer in the region to achieve the Ministry of Defence’s Employer Recognition Gold Award - the highest badge of honour available to those that employ and support those who serve, as well as veterans, and their families.

Recognising excellence in the provision of NHS facilities

ISSUE 20.1 www.healthbusinessuk.net

RECRUITMENT

CYBER SECURITY

FIRE SAFETY

PARKING

GS1 STANDARDS

PROVIDING IMPROVED CARE

FAIR FOR ALL? HOSPITAL PARKING

Analysing the potential of Global Location Numbers to drive transformational change in our hospitals

Our panel of experts assess the latest changes in hospital parking, including free parking for the patients most at need

Now in it’s 20th year of publication, Health Business provides informative and authoritative articles on the wide range topics in healthcare Having beenofpublished for more than management. TheBusiness magazine’s pages 20 years, Health provides contain need‑to-know features, informative and authoritative news and studies thatofexplain articles oncase the wide range topics the administrative and commercial in healthcare management. The issues affecting healthcare and magazine’s pages contain need‑tohospital management. know features, news and case studies that Published by Public and explain quarterly the administrative Sector Information, Health Business commercial issues affecting healthcare magazine is distributed by name and hospital management. and job published title to primary carebytrusts, Now digitally Public NHS acute trusts, ambulance trusts, Sector Information, Health Business foundation Trusts, strategic health magazine provides information authorities, government and resource to primary departments care trusts, and NHSindependent acute trusts,hospitals/clinics. ambulance trusts, foundation Health Business offers organisations trusts, strategic health that supply this vast market authorities, government departments an platform to promote andideal independent hospitals/clinics. their andpublishes services.regular Theproducts magazine The magazine from publishes regular contributions leading NHS contributions leading of NHS professionals,from Department Health professionals, Department Health ministers, industry analystsofand ministers, analysts and those withindustry an insight into healthcare those withproviding an insightthe intoreader healthcare provision, with provision, providing thematerial reader with informative and timely on informative timely the essentialand topics andmaterial practiceson the essential topics and practices affecting those working in NHS affecting thoseand working in NHS management procurement. management and procurement. FURTHER INFORMATION FURTHER INFORMATION Tel: 020 8532 0055 Tel: 020 8532 0055 www.healthbusinessuk.net www.healthbusinessuk.net @HealthBusiness_ @HealthBusiness_ PLUS: CLOUD TECHNOLOGY | DIGITAL HEALTH | FACILITIES MANAGEMENT

www.hbawards.co.uk

AWARDS SHORTLIST Sponsored by

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

NHS Collaboration Award Presented to the NHS Trust which has worked with other public/private sector organisations, such as local government, police, fire, charities, schools etc to engage the local community in preventative campaigns.

Debt Recovery Plus is the leading provider of debt recovery services to the private parking industry. As specialists in the sector, the company understands the unique challenges faced in recovering Parking Charge Notices, and works to educate motorists in the legitimacy and enforceability of charges. This approach, alongside a commitment to developing a dedicated and knowledgeable Collections team, has helped DRP secure the highest payment success rate in the industry. DRP are authorised members of the British Parking Association and the International Parking Community, which enables them to contribute to the future success of the industry as a whole, and ensures it stays fully apprised of the key commercial and strategic interests of its clients. Furthermore, the organisation works closely with Disabled Motorists UK and People’s Parking to promote the importance of accessibility for all motorists to its clients and to the wider public. Debt Recovery Plus is a proud member of the Bristow & Sutor Group. With its fellow group companies, Bristow & Sutor and Credit Style, DRP offer a holistic debt recovery and litigation solution to private and public sector clients across the UK www.debtrecoveryplus.co.uk

H Leeds Teaching Hospitals NHS Trust/Yorkshire Ambulance Service This year, Leeds Teaching Hospitals NHS Trust and Yorkshire Ambulance Service began extending the sharing of data, allowing the electronic transfer of ambulance care records directly into the hospital system. Automatically transferring ambulance service documentation into the trust’s electronic patient health record will save time and resource when receiving a patient into acute care. It also ensures clinical and care teams are provided with up to date information at the right time, benefitting patient care.

H London Ambulance Service/AA This year, to help keep paramedics on the road to respond to increasing health callouts, the AA partnered with London Ambulance Service to provide additional support to help keep clinicians on the road during the coronavirus epidemic.The partnership includes 24-hour breakdown and incident management services such as roadside assistance and vehicle recovery for London Ambulance Service vehicles. Forty-one AA patrols have been sent to the twelve London Ambulance Service workshops across the capital.

H London Ambulance Service/London Fire Brigade London Ambulance Service and London Fire Brigade announced a new partnership to boost the coronavirus emergency response in April, which saw firefighters helping with a number of roles across the ambulance service. According to the service, up to 300 staff from London Fire Brigade would help by driving ambulances and assisting paramedics as directed, thus ramping up capacity to provide a massive increase in our ability to respond quickly to Londoners in need as demand further escalated across the capital.

H NHS Kernow CCG NHS Kernow Clinical Commissioning Group and Cornwall Council announced an agreement in February for a new approach to working together on social care, health commissioning and public health services. The new joint ‘Accountable Officer’ role will incorporate the duties currently undertaken by Cornwall Council’s Strategic Director of Adult Care and Health and those of NHS Kernow’s Chief Officer to provide joined-up leadership to deliver on the new vision for Health and Well-Being for the next decade.

H Somerset NHS Foundation Trust On 1 April, Somerset Partnership NHS Foundation Trust and Taunton and Somerset NHS Foundation Trust completed their merger to create Somerset NHS Foundation Trust, becoming the first trust on the English mainland to provide combined community, mental health and acute hospital services. Somerset FT provides community services, mental health and learning disability services, and services at Musgrove Park Hospital in Taunton. In late 2017, the two trusts established a joint executive team.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

AWARDS SHORTLIST Presented by

Transport & Logistics Award

ISSUE 19.4 www.healthbusinessuk.net

CATERING

TECHNOLOGY

HB AWARDS

AIR QUALITY

TOXIC AIR AND THE NHS Amid climate emergencies and election debates, how important is it to explore air pollution and the NHS?

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

Awarded to the NHS Trust that has seen improvements in operational logistics including emergency services transport and coordination; fleet management; green transport; car parking and traffic management; postal services; and the supply of materials and goods.

HEALTHCARE IT

THE FUTURE OF HEALTHCARE IT Health Business has asked its readers 10 questions spanning hot topics in healthcare IT

PLUS: DATA MANAGEMENT | FACILITIES MANAGEMENT | WAYFINDING

H Gateshead Health NHS Foundation Trust In June, the transport arm of Gateshead Health NHS Foundation Trust, QE Transport (QET), was awarded with Van Excellence Operator Certification by the FTA, making them the first van fleet operator to receive certification remotely under coronavirus physical distancing rules. The scheme recognised QET’S commitment to keeping its drivers, passengers, sensitive cargo, and other road users safe through the adoption of best practice and a dedication to compliance.

H NHS Scotland At the end of last year, NHS Scotland accessed £1.36 million of available support through the Transport Scotland Switched on Fleets Fund for 112 new electric cars. The funding will increase the number of Ultra-Low Emission vehicles in the NHS shared service fleet by almost 80 per cent, replacing existing fossil fuelled vehicles across a number of NHS shared service functions and regions, reducing the CO2 equivalent tailpipe emissions by at least 168 tonnes every year by comparison.

H Solent Transport This year, following the coronavirus outbreak, Solent Transport undertook a new trial looking into using drones to transport medical supplies across the Solent to the Isle of Wight to support the response to the coronavirus pandemic. Various types of unmanned aircraft are being trialled to see how these could improve the movement of medical supplies between the three hospitals in Hampshire. The project intends to increase efficiency, reduce costs and transportation time of medical supplies between NHS locations.

H Thames Valley Air Ambulance Now an independent healthcare provider, this year Thames Valley Air Ambulance celebrated its 21st anniversary, dedicating it to former patients and families, theming the eight week celebration, ‘Patients at Heart’. The charity earned an Outstanding Care Quality Commission while increasing the number of dispatches by 110%. The service has built up invaluable partnerships with its fellow 999 service providers and continues to work closely with South Central Ambulance Service, Thames Valley Police and The Fire Service.

H Welsh Ambulance Service In October, the Welsh Ambulance Service unveiled ultra-modern additions to its 799-strong fleet, including a low-emission hybrid rapid response car, the first of its kind for the service. The trust has also commissioned new and improved emergency and non-emergency ambulances, as well as a fleet maintenance vehicle to help with the upkeep of its new haul. It is hoped the more fuel efficient vehicles will drive down CO2 emissions and improve the experience of both staff and patients.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

AWARDS SHORTLIST Presented by

Estates & Facilities Innovation Award The Estates & Facilities Innovation Award recognises NHS and other healthcare organisations that have developed innovative procedures for managing and maintaining healthcare facilities.

ISSUE 19.3 www.healthbusinessuk.net

NHS POLICY

H NHS Business Services Authority The NHS Business Services Authority (NHSBSA) has declared a climate emergency and set out aims to achieve net-zero greenhouse gas emissions by 2030. NHSBSA reports that solar panels at NHSBSA’s Hesketh House in Fleetwood have so far generated enough renewable electricity to power 107 semi-detached homes for a year. Over 1.5 million patients are cared for by the NHS every day. Uptake of NHSBSA’s Electronic Prescription Service has increased by 13 per cent during the Covid-19 pandemic. This has saved an extra six million sheets of paper per month. Over a year, placed end-to-end, these prescriptions would go halfway around the world.

H NHS England The NHS has adopted a multiyear plan to become the world’s first carbon net zero national health system. The commitment comes amid growing evidence of the health impacts of climate change and air pollution, and aims to save thousands of lives and hospitalisations across the country. NHS England convened the NHS Net Zero Expert Panel in January following the launch of the Climate Assembly UK, to take and analyse evidence on how the health service can contribute to nationwide carbon reduction efforts. The panel’s report sets out how the health service has already cut its own carbon footprint by 62 per cent compared to the international-standard 1990 baseline, and by 26 per cent when indirect factors are included.

H United Lincolnshire Hospitals NHS Trust 2020 saw United Lincolnshire Hospitals NHS Trust embark upon three major energy-saving projects across its main hospital sites to slash carbon emissions. The trust is working with Veolia to introduce a new Combined Heat and Power (CHP) centre at Lincoln County Hospital, funded by Salix Finance. This will provide more efficient heating and hot water facilities for its patients and staff at lower cost. It will also be installing energy-efficient LED lighting across its main hospital sites, and intends to utilise Salix Finance to convert the main energy supply at Pilgrim Hospital to gas from heavy fuel oil. Together, the three projects are expected to save the United Lincolnshire Hospitals NHS Trust more than £1.2 million a year.

H University Hospitals Bristol NHS Foundation Trust

INFECTION CONTROL

FRAUD

TECHNOLOGY

PAPERLESS HEALTH RECORDS Deploying electronic document management systems to reduce costs and improve care

TECHNOLOGY

ADOPTING INNOVATION IN THE NHS Learnings from the NHS Innovation Accelerator on how and why the NHS adopts innovation

PLUS: HEALTHCARE ESTATES | HETT | MENTAL HEALTH | TRANSLATIONS

University Hospitals Bristol NHS Foundation Trust began work at the start of the year to replace its existing 1 megawatt (MW) Combined Heat and Power (CHP) engine with a larger 3.36MW CHP and district heating facility which will enable the organisation to efficiently generate more low carbon electricity and heat. The organisation has said that the new £10.8 million heating and energy system will reduce the trust’s need to import grid electricity. The district heating also replaces steam, reducing heat losses from the heat network. The trust has set ambitious goals to become carbon neutral by 2030. Recognising excellence in the provision of NHS facilities

www.hbawards.co.uk

AWARDS SHORTLIST Sponsored by

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

Patient Safety Award Awarded to the NHS Trust which has made great strides in providing a safe hospital environment for patients, and has taken action to reduce Hospital Acquired infections and mortality rates.

Jones AV Ltd. Medical Systems Integration

As Patient Safety and Hospital Acquired Infections continue to be on the top of the agenda of the WHO across the globe, we are proud to support the continual efforts by the NHS trusts and their teams, who have successfully managed to address these issues of the past year. At Jones AV we support the efforts to address patient safety through use of smart technology, digital operating theatre and workflow improvements. Though it is the teams in theatres, ICU, the wards and in virtually every part of the hospital that are in fact making a real difference to so many patient lives. We are proud to be able to recognize this important work by supporting the Patient Safety Award and wish all the nominees the best of luck. www.jonesav.co.uk

H Cambridge University Hospitals NHS Foundation Trust Cambridge University Hospitals NHS Foundation Trust is the first healthcare trust in the UK to achieve the highest international quality standard that recognises the use of technology, data and analytics to support inpatient care. The trust has reached ‘Stage 7’ – the highest rating of the international Electronic Medical Record Adoption Model. HMSS inspectors observed clinical staff using the trust’s Epic electronic patient record system, electronic data and analytics, to demonstrate how digital use is embedded within clinical practice.

H Croydon Health Services NHS Trust Croydon Health Services NHS Trust has developed a new electronic system to monitor patients with suspected or confirmed coronavirus, ensuring that they receive the highest standards of treatment whilst protecting other patients in hospital from the virus. In July, Croydon Health Services NHS Trust opened a ‘hospital within a hospital’ to separate its coronavirus and non-coronavirus care to protect patients from the virus. As a result of this, the trust is now back to 120 per cent of pre-lockdown levels for routine procedures.

H North Tees and Hartlepool NHS Foundation Trust In May this year, North Tees and Hartlepool NHS Foundation Trust announced that it had developed CareScan+, a point of care scanning solution used to enhance patient safety. CareScan+ uses the information contained within barcodes to identify patients and staff. It is also used to track and monitor the use of medical equipment, surgical implants and other medical supplies. CareScan+ was trialled in late 2019 and was used by clinical staff to scan items prior to being used in the operating theatre.

H Royal United Hospitals Bath NHS Foundation Trust Sepsis and Kidney Injury are common causes of in-hospital patient deterioration. The Sepsis and Kidney Injury Prevention (SKIP) team at the Royal United Hospitals Bath NHS Foundation Trust work to identify deterioration as early as possible, allowing clinicians to make quick decisions about life-saving treatment. Patients have a much better outcome when treatment is received promptly after they show signs of sepsis.

H Southern Health and Social Care Trust Since it was set up two years ago, an estimated 6,000 days which people may have otherwise spent in Southern Trust hospitals have been avoided thanks to the Outpatient Parenteral Antimicrobial Therapy Service. The team, using pharmacists in an enhanced clinical role, is having a significant impact on patient care. The OPAT service looks after patients being discharged with ongoing antibiotics, helping to prevent hospital admissions, supporting earlier discharge and enhancing overall experience for suitable patients.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

INTEGRATED AUDIOVISUAL SOLUTIONS

New Royal Papworth Hospital Cardio Theatres 2019

Future proof advanced operating theatres integration Individually tailored to your needs and budget Connectivity to Auditoria and MDT rooms Video conferencing and Tele-health Image and video archiving with integration to Dicom/HL7 Easy to use for any discipline New Build, upgrades, expansions Enjoy the advantages of 4K and be 8K ready. Our products and services are available on the NHS SBS framework for Audio Visual Solutions and Integrated Operating Theatres Framework reference: SBS/18/CR/WCN/9343 www.sbs.nhs.uk/proc-framework-agreements-support

Jones AV Ltd.

Medical Systems Integration 0151-6750675 www.jonesav.info info@jonesav.info

Visit our award winning 4K Showroom!

AWARDS SHORTLIST Presented by

Hospital Catering Award

ISSUE 19.2 www.healthbusinessuk.net

TECHNOLOGY

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

RECRUITMENT

The Hospital Catering Award is presented to the NHS Trust that has strived to improve the standard of food and its nutritional value for the benefits of both patients and staff.

SIGNAGE

PARKING

H Hillingdon Hospital

THE CURRENT STATE OF NHS PARKING Is the current state of hospital car parks up to scratch? Our panel of experts share their view

CLEAN AIR

CLEANER AIR FOR THE NHS Helping to mobilise all UK hospitals to create their own clean air plan

PLUS: CATERING | DATA CENTRES | HEALTH BUDGETS | MEDICAL TECHNOLOGY

Hillingdon Hospital in Greater London partnered with plant-based subscription company Vibrant Vegan and the Open Kitchen Co. to launch hot vegan meal vending machines. The project aims to install 500 vending machines in hospitals across the UK by 2023, after it was revealed that 78 per cent of employees would choose to eat a hot vegan meal if it was available. The vending machine is set to be the first of many across UK hospitals, to help ensure our staff have easy and quick access to hot nutritious food whilst at work.

H Musgrove Park Hospital This year, patients at Musgrove Park Hospital have been offered a selection of familiar drinks, tastes and smells to remind them of home. Part of Somerset NHS Foundation Trust, the hospital launched the Taste of Home initiative in May to give people who are being cared for with coronavirus the chance to taste familiar drinks or confectionery while they are away from their loved ones.

H NHS Supply Chain The NHS Supply Chain: Food tower has been working closely with NHS trusts, supporting them through these unprecedented times. The organisation has delivered meal boxes for staff by closely collaborating with hospitals and catering staff by responding to these immediate needs with a specially designed solution. The success of the meal box scheme delivered: 10,000 lunch boxes for ambulance staff across four days at the height of the pandemic; and 2,000 lunch boxes per day for staff at one NHS trust for the foreseeable future.

H Tameside and Glossop Integrated Care NHS FT The catering team at Tameside Hospital took the decision to be greener last year and started by replacing the single use plastics in the Hartshead Restaurant. All takeaway boxes and cutlery were replaced with recyclable alternatives. As well as dramatically reducing single use plastic use, the team has also thought of the environment when it comes to replacing kitchen equipment. All new equipment has to meet criteria that ensuring it is more energy efficient than the previous item had been.

H West Suffolk Hospital Great British Bake Off judge Prue Leith has highlighted food at West Suffolk Hospital for particular praise. Patients, staff, and visitors are all served the same food across West Suffolk Hospital, with the trust going above and beyond this year to provide arrangements for overnight staff, who have access to hot meals via vending machines and microwave, as well as the introduction of an ‘afternoon tea’ service as a special culinary treat for inpatients.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

Click here for your FREE subscription and to receive the latest issue and newsletter direct to your inbox Published by

020 8532 0055 www.psi-media.co.uk

AWARDS SHORTLIST Sponsored by

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

Patient Data Award The need for timely, effective information in healthcare is key to realising the benefits of the huge investments in NHS staff and buildings. This award will recognise the most innovative introduction of new technology for secure storage, retrieval and distribution of data throughout the NHS.

H Cambridge University Hospitals NHS Foundation Trust The Yellow Bracelet Care service was developed by a team of clever folks from Sundown Solutions in conjunction with health and social care professionals. The team wanted to make sure that people who either have a care package provided by a local authority or private company, or those who have a pre-existing medical condition requiring medication, do not experience any unnecessary overnight stays in hospital when instead they should be looked after by their chosen care provider, at home, or in a less acute setting such as a nursing residence. Yellow Bracelet Care is a service developed to empower health and personal well-being. The service provides peace of mind, by ensuring that in the event of an emergency, any authorised health and social care professional can view, and securely access information about the patient’s care package and other pertinent medical information. No apps, no usernames or password, just a standard Smartphone Camera is needed. Yellow Bracelet enables health care staff to spend their time providing care to you, the patient, rather than investigating medication and care currently in place can do so. www.yellowbracelet.co.uk

www.hbawards.co.uk

With a clinical desire for data-driven care, all clinical areas across Cambridge University Hospitals have been completely transformed with the introduction of eHospital. The first-of-its-kind transformation in an NHS Trust, eHospital has revolutionised the way that clinical teams at the trust now care for their patients. Having access to comprehensive electronic health records, at the touch of a button, enables our staff to view and record all clinical information in one place, in real-time, wherever and whenever they need it.

H NHS Arden & GEM CSU As a temporary measure to finding a definitive source for the daily reporting of deaths brought about at the start of the pandemic, providers were using a manual data return spreadsheet to record deaths over email. The NHS Chief Executive’s Office wanted to replace this with a timely and accurate system as quickly as possible and approached Arden & GEM’s Data and Systems team, with its successful track record of building, deploying and hosting similar applications.

H South London and Maudsley NHS Foundation Trust CRIS-COVID-19 Rapid Response Initiative is a project led by South London and Maudsley NHS Foundation Trust’s Clinical Record Interactive Search, creating a data resource which provides both clinicians and researchers short- and long-term monitoring of clinical outcomes and changes to service use during the pandemic.The aim of the project is to collect relevant, real-time data which can be used to improve the healthcare received by service users of both Slam and fellow mental health trusts.

H University Hospitals of Morecambe Bay NHS Foundation Trust Westmorland General Hospital has been honoured as a National Joint Registry ‘Quality Data Provider’ after successfully completing a national programme of orthopaedic data audits. The NJR monitors the performance of hip, knee, ankle, elbow and shoulder joint replacement operations to improve clinical outcomes for the benefit of patients, clinicians and industry. The registry collects high quality orthopaedic data in order to provide evidence to support patient safety, standards in quality of care and cost effectiveness in joint replacement surgery. Recognising excellence in the provision of NHS facilities

AWARDS SHORTLIST Presented by

Hospital Security Award

VOLUME 19.1 www.healthbusinessuk.net

INFECTION CONTROL

DESIGN & BUILD

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

FIRE SAFETY

The critical assets of a hospital - its people, property, information and reputation - must be protected. This award will recognise hospitals that have made significant steps towards a safer environment for patients and workers through the implementation of a security policy which incorporates the latest advancements in CCTV, access control and other monitoring technologies.

TECHNOLOGY

SCANNING TECHNOLOGY

Improve patient safety by using GS1 barcodes on patients, medication and equipment

PARKING

GREEN TRAVEL CHOICES

Giving staff alternative ways to get to work can improve air quality and free up much needed car park space

PLUS: WEARABLE TECHNOLOGY | ENERGY | PATIENT SAFETY | CONFERENCES & EVENTS

H Ashford and St Peter’s Hospitals This year, bodycams have been given to hospital staff at Ashford and St Peter’s Hospitals to make them feel safer around potentially violent and aggressive patients. Security staff, casualty nurses and medical teams began trialling the cameras in February in a bid to deter confrontations and boost confidence amongst the workers. The cameras attached to their clothing are not running the whole time but can be triggered by a button if the staff member feels the need.

H Broadmoor Hospital The new £250 million high-security Broadmoor Hospital has been purpose built to provide a safe environment for treating patients who need psychiatric care in a high-secure setting. The hospital is able to provide treatment for up to 210 men with mental illness and personality disorders who represent a high degree of risk to themselves and others. It features spacious ward areas, with plenty of natural light and has a modern layout which allows staff to observe patients effectively and maintain a safe environment.

H NHS Digital/NHS Shared Business Services NHS Digital and NHS Shared Business Services have worked with the National Cyber Security Centre to develop a new cyber security services framework for the NHS and public sector, which can be used to procure external support and services to help manage cyber security risks. The Cyber Security Services Framework provides value-for-money access to 25 suppliers specialising in managing cyber risks, recovering from attacks, consultancy and security personnel. It has an estimated value of £250 million.

H South London and Maudsley NHS Foundation Trust Experts from the NHS, Metropolitan Police Service, and Crown Prosecution Service are working together to improve the prosecution rates of criminal investigations following assaults on NHS workers. The pilot scheme, called Operation Cavell, will help to protect health workers on the frontline, ensuring that senior investigators review all crimes against NHS workers and will use the experience of specialised and dedicated police investigators.

H University Hospitals of North Midlands NHS Trust University Hospitals of North Midlands NHS Trust become the first UK healthcare organisation to deploy innovative new thermographic technology to protect front-line NHS workers and patients from a second wave of coronavirus cases. UHNM installed the first of eight thermal cameras funded by the Denise Coates Foundation in June. The cameras record body temperature and identify anyone displaying signs of fever, with real-time alerts to enable interception and help prevent the spread of coronavirus and other contagious diseases.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

AWARDS SHORTLIST Presented by

Ambulance Trust of the Year Award This award is presented to the Ambulance Trust that has embraced change and demonstrated a decrease in response times, the ability to provide treatment at the scene of an accident, and the provision of outpatient services.

VOLUME 18.6 www.healthbusinessuk.net

FINANCE

RECRUITMENT

OBESITY

HEALTH BUSINESS AWARDS

H East of England Ambulance Service NHS Trust The East of England Ambulance Service NHS Trust was awarded £5 million to drive digital transformation projects to further improve the quality of the care which staff are able to provide. The only ambulance service to be named as a pilot site for the new digital aspirant programme, run by NHSX, EEAST’s funding will be awarded over the next two years and will be used to help the trust move towards its goal of becoming paperless by 2023/24 by modernising technology and speeding up a range of digital projects already taking place.

H East Midlands Ambulance Service Following two years of work, August saw the completion of the new tri-service station in Coalville, bringing East Midlands Ambulance Service, Leicestershire Fire and Rescue and Leicestershire Police 99 services under one roof. Richard Henderson, chief executive for EAMS, said at the opening of the facility that ‘physically sharing a space together it will undoubtedly build on our relationships and understanding of one another’s organisations and work we do to support our communities.’

H London Ambulance Service The Mayor of London unveiled a new hi-tech training centre in August, which will help enable London Ambulance Service to train more emergency call handlers. The new training centre in Barking will help London Ambulance Service build greater capacity to take potentially life-saving calls as well as enhancing the NHS 111 service for east London. By the end of this year, 155 emergency call handlers will have trained at the new interactive 999 training centre and be ready to take emergency calls from the public.

H North West Ambulance Service NHS Trust The East Lancashire Falls Response Service Team, part of NWAS, sees the collaboration of a Paramedic and an Occupational Therapist who respond to non-life threatening 999 calls for falls, so that patients can be treated at home without having to go to hospital or can be referred to an appropriate community service. The partnership has seen 83 per cent of the patients treated by the FRS, some 4,946 incidents, remain at home, many were referred onwards to community teams and specialist nursing teams.

A REASON TO CELEBRATE The winners of the 2018 Health Business Awards have been announced, celebrating another year of remarkable achievement in the health sector

TECHNOLOGY

MAPPING DIGITAL PROGRESS

With a self-proclaimed tech enthusiast as Health Secretary, we look at the digital developments of 2018

PLUS: CYBER SECURITY | ESTATES | FIRE SAFETY | MODULAR BUILDINGS

H South Central Ambulance Service South Central Ambulance Service NHS Foundation Trust launched a groundbreaking digital product this year to enable the public to stream video directly from their smartphones into the SCAS 999 Clinical Coordination Centres. The GoodSAM’s Instant On Scene product ensures that medics can see what the patient sees in just a few seconds. It will enable SCAS’s 999 CCC staff to send a message to a caller containing a link which, when clicked on, enables video to be streamed live from the caller’s smartphone directly into the CCC. Recognising excellence in the provision of NHS facilities

www.hbawards.co.uk

AWARDS SHORTLIST Sponsored by

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

Covid Response Award Awarded to the NHS organisation which has implemented swift and successful measures in order to cope with the Covid-19 pandemic.

BiGDUG saves customers time, space and money by offering the best storage solutions, to bring order and efficiency to their space. BIGDUG offers everything from shelving and racking to workplace products and packing and will provide customers with the best quality products at the best prices. BiGDUG was founded in 2004 and is now part of the global business equipment group, TAKKT. It already sells storage products to over 250,000 customers and continues to welcome them each day to its trust, customer-focused business.

H Barnsley Healthcare Federation Barnsley Healthcare Federation’s PCN model has brought practices together during the coronavirus pandemic with a shift in the focus of GPs and practice staff from an internal approach to a collective one. Over the past nine months, the organisation has successfully worked as one to provide consistency and support, including a practice buddy system to share staff, collective purchase and distribution of PPE, consistency of remote access and one central coronavirus clinic to maintain the cold status of all other practices.

H NHS Blood & Transport To help the NHS cope with the second wave of coronavirus, NHS Blood and Transplant is opening 14 more blood plasma donation centres to urgently collect plasma for coronavirus treatment trials and potential general use in hospitals. The new centres began opening last month, and will continue through December, increasing the number of donor centres by 50 per cent, from 28 to 42. The new locations will mean that 80 per cent of potential donors across England can reach one of the donor centres within 45 minutes.

www.bigdug.co.uk

H NHS Shared Business Services During the pandemic, NHS SBS has taken steps to continue providing essential non-clinical NHS services, transitioning almost 100 per cent of its UK workforce to home-working by the start of April. This meant an additional 900 officebased staff were enabled to work remotely within just two weeks. It meant that, in April and May alone, the Finance and Accounting teams processed 167,000 purchase orders and paid over one million supplier invoices (worth £7.5 billion), whilst managing an additional £46.5 billion cash for the NHS.

H NHS Supply Chain NHS Supply Chain has worked tirelessly to prepare supply chains for the significant increase in equipment and consumables required to equip the NHS Nightingale hospitals. Ventilators, patient monitors, CT scanners and many other products had been in high demand as part of the operation to build additional capacity for the surge of patients with coronavirus in acute trusts and in the new NHS Nightingale Hospitals.

HSomerset NHS Foundation Trust At Bridgwater Community Hospital, which is managed by the Somerset NHS Foundation Trust, nurse practitioners and colleagues from the community urgent care service collaborated with the local Primary Care Network and the local CCG to set up and run a safe PAC. This involved all GP practices in the network conducting remote consultations and any patient who gave cause for clinical concern being directed to the PAC where they underwent a comprehensive assessment and, if required, treatment.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

COVID-19 has affected us all Your workspace needs to be more organised than ever to ensure you can not only run to maximum efficiency but also keep your team safe. Weâ&#x20AC;&#x2122;re experts in space utilisation and our business services team can help support you. Get in touch with our team today to book your FREE consultation.

Email: businessservices@bigdug.co.uk

WWW.BiGDUG.CO.UK 0800 141 3380

Published by

020 8532 0055 www.psi-media.co.uk

Click here for your FREE subscription and to receive the latest issue and newsletter direct to your inbox

Recognising excellence in the provision of NHS facilities

www.hbawards.co.uk

AWARDS SHORTLIST Presented by

Sustainable Hospital Award

VOLUME 18.5 www.healthbusinessuk.net

ESTATES

AMBULANCES

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

BARCODING

The environment in which people live and work, has a key influence on their health. This award recognises the NHS hospital that has made progress towards sustainability through the smarter use of energy, transport, waste management etc in order to strive towards a reduced impact of healthcare facilities on the environment.

FIRE SAFETY

FIRE SAFETY AND REFURBISHMENT How can hospital buildings plan and build structures intended to slow or prevent the spread of fire?

PARKING

TO CHARGE OR NOT TO CHARGE? What is the best way to charge for hospital parking and treat patients and staff sensitively at the same time?

PLUS: DIGITAL | FLOORING | LEADERSHIP TRAINING | PATIENT EXPERIENCE

H Cornwall and Isles of Scilly STP In March, Cornwall and Isles of Scilly’s STP outlined a 2030 net-zero target, in what is believed to be a UK first. Under the arrangement all of the involved organisations will work together to create a system-wide environment plan, headlined by a target to deliver net-zero operational carbon emissions by the end of the decade. As part of the move, the STP appointed managers from each organisation to a system-wide sustainability board, as well as appointing executive, non-executive and clinical leads on climate change.

H Newcastle upon Tyne Hospitals NHS Foundation Trust The Newcastle upon Tyne Hospitals NHS Foundation Trust was the first NHS trust in the UK to declare a climate emergency, demonstrating a clear and positive commitment to take action on climate change by aiming to become carbon neutral by 2040. There has been an 11 per cent reduction in direct carbon emissions over the course of a year and a 40 per cent reduction in the environmental impact of volatile anaesthetic gases.

H NHS Property Services NHS Property Services is responsible for more than 3,500 buildings of NHS estate, collectively totalling more than 34 million square feet. Earlier this year, NHS Property Services signed a contract to source 100 per cent of its electricity demand from renewable sources. This means that, under new energy deals signed by the health service’s Property Services arm, with Inspired Energy, more than 11 per cent of the NHS’s estate switched to 100 per cent renewable electricity this Spring.

H Northumbria Healthcare NHS Foundation Trust Across hospitals and community sites in Northumberland and North Tyneside, Northumbria Healthcare achieved an annual reduction of 6,440 tonnes of CO2e based on energy, waste and travel last year. This was a 17 per cent reduction from the previous year with energy consumption being cut by almost half. Northumbria Healthcare has reduced its energy consumption by installing LED lighting and improving heating and ventilation systems. Additionally, less of the trust’s waste is now being sent to landfill.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

E MAGAZINES Advertisers and sponsors reach key decision makers in local/central government, NHS, education, fleet and counter terror and emergency services sectors.

E WEBSITES Our websites are highly successful online tools honed to promote your message to those that procure products & services in the public sector.

E E-NEWSLETTERS Our most successful advertisers and sponsors use our E-Newsletters to deliver their message direct to the Inbox of directors and senior management in public and private sectors.

www.psi-media.co.uk

AWARDS SHORTLIST Sponsored by

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020

Innovation in Mental Health Award Awarded to NHS organisations who have made strides to improve to the experience and overall care of its patients.

H Humber Teaching NHS Foundation Trust In May, Humber Teaching NHS Foundation Trust went live with a new electronic prescribing system, to better help administer medicines for NHS mental health professionals. The move means that trust staff at more than 70 sites throughout Hull and the East Riding of Yorkshire can now securely access a patient’s medication information electronically and issue prescriptions from anywhere. The trust has become the first of its kind to go live with the DXC Technology ePMA component of the Lorenzo electronic patient record system.

That can be changed. The right use of technology to support the patient journey enables clear, intuitive and frictionless communications. Everyone involved in the process can access relevant information, fast. You manage patients effectively and with minimal delays as they move through each stage of their care. From the initial referral right through to follow-up. If you are an Acute Trust looking to manage your appointment process, a CCG looking to turn data into actionable information, an Ambulance Trust looking to reduce avoidable journeys or a Mental Health Trust looking to help patients and their family understand how they will most successfully be treated, we can help. Liberty, our patient experience platform changes everything. Liberty improves patient flow, helping you uses your resources more effectively. Over 75% of NHS Acute Trusts, 100% of Scottish NHS Boards and 475+ UK hospitals already trust in Netcall. Be part of that change. Talk to us to find out more:

H ICU Steps/Scottish Government Up to one-third of patients admitted to hospital with coronavirus have been found to have developed serious mental health consequences. Backed with an investment of £200,000, the Scottish Government announced in October that people who have been hospitalised with coronavirus will have access to a new national peer support network to help their recovery and rehabilitation. As part of the funding, the charity ICU Steps will connect ICU survivors and their families across Scotland to facilitate patient-led support groups.

H Leeds and York Partnership NHS Foundation Trust Leeds and York Partnership NHS Foundation Trust runs the CONNECT: West Yorkshire Adult Eating Disorders Service, which provides early intervention, outpatient, inpatient and intensive home-based treatment for people aged 18 and over with eating disorders from across West Yorkshire. In order to meet national guidelines and restrictions the service had to make some significant changes to how care and support was delivered, including innovations in the use of social media channels and other methods to keep in touch with users.

H London Ambulance Service Five cars staffed by mental health nurses from NHS trusts around the capital and paramedics from London Ambulance Service were to begin treating the physical and mental health needs of patients together. The pioneering scheme, following an expansion of a mental health car service launched in South East London in November 2018, places an emphasis on linking mental health patients with the most appropriate treatment and only taking them to A&E where this is necessary, ie because of an accompanying physical condition.

netcall.com/industries/nhs 0330 333 6100

HSouth London and St George’s Mental Health NHS Trust A specialist Mental Health Emergency service delivered by South West London and St George’s Mental Health NHS Trust in response to the coronavirus pandemic was commissioned to the end of October. The Orchid Mental Health Emergency Service, which was recently praised by the CQC as an ‘innovative and inspirational’ service, and the enhanced 24/7 mental health support line were both funded for a further three months in July, to allow time for the benefits to be fully considered and a decision to be made longer term.

www.hbawards.co.uk

Recognising excellence in the provision of NHS facilities

Our patient experience platform Liberty helps you improve patient flow and use resources more effectively. Talk to us to find out more: netcall.com | 0330 333 6100

AWARDS SHORTLIST

HEALTH BUSINESS AWARDS – 10th DECEMBER 2020