PCI-DSS-FORM-12-4 Risk Assessment and Mitigation Tool

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Assessment Details Completion Guidance Risk Assessment Title:

Short, descriptive title

Risk Assessment Scope:

Version:

Describe the scope of the risk assessment e.g. location, process, assets Describe the general environment in which the assessment is carried out and internal and external factors affecting it Set out the factors which will make a risk acceptable and therefore not require mitigation Start at Version 1

Dated:

Date the assessment was carried out

Risk Assessor(s):

Approval:

Name and title of person(s) carrying out the risk assessment Names and titles of people contributing to the risk assessment Name and title of approver

Date Approved:

Date the assessment was approved

Context of Risk Assessment:

Risk Acceptance Criteria:

Risk Assessment Participants:


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Cardholder ... (blank)

Risk Owner

Risk Level

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Cardholder Data Environment Risk Assessment Workbook Start with the risks that are felt to have the highest likelihood and impact combination first. Risk Description Ref.

Cardholder Data Environment Asset

Vulnerability

Threat

Pre-mitigation Risk Description

Risk Owner

Existing Controls

Likelihood

Likelihood Rationale

Impact

Impact Rationale

Risk Score

Risk Level

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Note – Not all columns are shown




Threats The following is a standard list of typical threats that may be use as guidance for your risk assessment. Threat Category Human

Threat Malicious outsider Malicious insider Loss of key personnel Human error Accidental loss

Example Someone launches a denial of service attack on your cloud service platform An employee or trusted third party accesses cardholder data in an unauthorised manner from inside your network One or more people with key skills or knowledge are unavailable perhaps due to extended sickness An employee accidentally deletes cardholder data A manager loses a memory stick with cardholder data on it

Natural

Fire Flood Severe weather Earthquake Lightning

Your data centre burns down due to an electrical fault The nearby river breaks its banks and your main office is severely flooded Non-one can get into the office due to the weather The area of your main data centre is affected by an earth tremor that damages all your servers All your servers are fried by a lightning strike on the data centre building

Technical

Hardware failure Software failure Virus/Malicious code

A key physical server has a processor failure Your financial system processes invoices incorrectly due to a bug A virus spreads throughout your network preventing access to your (and your customers') data

Physical

Sabotage Theft Arson

A disgruntled ex-employee takes an axe to your server room You come in on Monday morning to find some important drives have been stolen Someone with a grudge against your organisation starts a fire during the night

Environmental

Hazardous waste Power failure Gas supply failure

A lorry carrying hazardous waste has an accident outside your office The sub-station supplying your area has a meltdown There is a suspected leak and all supplies are turned off

Operational

Process error

Your new data transfer procedure doesn't cater for unexpected circumstances and cardholder data is lost or sent to the wrong destination A crime happens in or near your office and the area is sealed off by police

Crime scene


Likelihood The following table should be used to decide upon the most appropriate likelihood for a particular threat. Likelihood 1 2 3 4 5

Description Improbable Unlikely Likely Very Likely Almost certain

Summary Has never happened before and there is no reason to think it is any more likely now There is a possibility that it could happen, but it probably won't On balance, the risk is more likely to happen than not It would be a surprise if the risk did not occur either based on past frequency or current circumstances Either already happens regularly or there is some reason to believe it is virtually imminent


Impact The following table should be used as guidance to help to decide upon the correct impact rating for a particular threat.

Impact Level

Impact Rating General Description 1 Negligible

Impact Areas Impact on product or service quality No effect

Impact on financial viability Very little or none

Impact on staff or public well-being Damage to Reputation Very small additional risk No adverse comment

Impact of breaching legal or regulatory requirements Environmental damage No implications Negligible

2

Slight

Some local disturbance to Some normal business operations

Within acceptable limits

Localised discontent

Small risk of not meeting compliance

Small, very local impact that can be managed and corrected

3

Moderate

Unwelcome but could be borne

Elevated risk requiring immediate attention

Some internal and external criticism

In definite danger of operating illegally

Impact restricted geographically and can be corrected quickly

4

High

Can still deliver product/service with some difficulty Business is crippled in key areas

Severe effect on income and/or profit

Significant danger to life

A severe test of customer loyalty

Operating illegally in some areas

5

Very High

Trust in organization is irreparably damaged

Severe fines and possible imprisonment of staff

Geographically wide impact area with a degree of cleanup possible over time Catastrophic impact affecting the environment badly over a wide area

Out of business; no service Crippling; the Real or strong potential to customers organisation will go out of loss of life business


Classification of Risk Level The chart below shows the rating scheme used to determine risk level based on a combination of likelihood and impact. RISK SCORE 5 HIGH 4

Risk Likelihood

MEDIUM

3

2 LOW 1

1

2

3

Risk Impact

4

5


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