Supplier Management Policy
1 Introduction 1.1 Purpose The purpose of this policy document is to set out the approach that will be taken to the management of third-party suppliers in support of the delivery of IT services to the customer. This policy will inform and shape the processes, procedures, organizational structure and resourcing that are applied in support of establishing and maintaining effective communication and liaison between the parties involved.
1.2 Scope The scope of this policy is defined according to the following parameters: • • • •
Organizational o [List organizations and parts of those organizations covered] Geographical o [List locations within scope] Services o [Define the services covered by the policy] Technical o [If necessary, summarize the technology covered by this policy]
This policy covers all services defined in the service catalogue. The following areas are specifically excluded from this policy: [Describe any areas that need to be clearly stated as outside the scope]
1.3 Governance and review This policy has been defined by the Chief Information Officer with input from stakeholders and approved by the IT Steering Group. It will be reviewed on an annual basis and any amendments will be ratified by the IT Steering Group prior to publication.
1.4 Policy compliance Whilst success against some aspects of this policy will depend upon the resources, systems and processes put in place by management, compliance with this policy is largely mandatory for all employees of [Organization Name]. Where appropriate and at management Version 1
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