Capacity Plan
1 Introduction This capacity plan addresses the capacity needs of [Organization Name] and the current ability of the infrastructure to meet them. It makes recommendations for adjusting current capacity in line with future requirements before any thresholds are reached and service is affected.
1.1 Scope of the plan This document represents the capacity plan for the key services supported by [Organization Name] over the 12-month period starting in mm/yyyy. As such, it takes into account the predicted future demands from users and balances them with the current utilisation of the various components of the service such as servers and network infrastructure in order to arrive at a recommended plan of action to ensure that service is maintained. It is intended to develop the tools and methods used during yyyy to allow more accurate recording of current usage and forecasting of future needs.
1.2 Methods used Information concerning future usage of key services is collected by the demand management process and as part of the regular service review process and is a standard item on the agenda of each meeting. Customers are asked to highlight any known increases or decreases in the usage of existing services and any other business events likely to impact on the effective provision of service. Data regarding the current usage of technical resources is collected via a number of monitoring tools (such as Performance Monitor and HP Insight Manager on Windows and CloudWatch on AWS) and is analysed quarterly to identify trends.
1.3 Assumptions made In preparing this plan, the following assumptions have been made: • •
Forecasts of future use are accurate, both in terms of timing and degree of change Measurements of current capacity usage are representative of typical demand
These assumptions will be reviewed on a regular basis to assess their continued validity.
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