Why does ITSM matter in healthcare now more than ever?

Page 1

Why ITSM matters in healthcare now more than ever Patients are now more aware than ever Pandemic Situation Time-saving


What contains in the service desk chain system in health care? Clinical Process Improvement with Incident management System monitoring and management Proactive IT with Problem Management Clinical Asset lifecycle management Intuitive user experience with a Service Catalog New Technology implementation with Change Management


What are the drivers of ITSM in the healthcare sector? Electronic Health Record, EHR

Telemedicine and telehealth

Smart medical devices

Better patient care

Mobility & BYOD

Chain of hospitals


ITSM future trends in healthcare sectors Enterprise Service Management AI Security Hyper Automation Distributed Enterprise AI Service Management These trends have the power to shape the future of ITSM.


What else can QBrainX do for your organisation? Simplify IT Services Management Help users help themselves Create a people-centric experience


84% of organisations working to improve patient service reports to increase revenue.

What are you thinking about? Connect with our expert & transform your business with our consulting service for ServiceNow.


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.