• Holiday product line of QNet • Explore your world and experience the beauty of different cultures, traditions and ways of life • Always at affordable prices
QVI Club Membership • Unforgettable travel memories through Vacation Membership: Fun, flexible and long-term value
Two-week vacation every year For 30 years Occupancy -For 2 people in a Standard Room -For up to 4 people in Home Resorts and selected Limited Collection and XchangeWorld resorts A total of 60 weeks (420 nights)
One-week vacation every year For 30 years Occupancy -For 2 people in a Standard Room -For up to 4 people in Home Resorts and selected Limited Collection and XchangeWorld resorts A total of 30 weeks (210 nights)
One-week vacation every two years For 30 years
Occupancy -For 2 people in a Standard Room -For up to 4 people in Home Resorts and selected Limited Collection and XchangeWorld resorts A total of 15 weeks (105 nights)
One-week vacation every alternate year For 10 years Occupancy -For 2 people in a Standard Room -For up to 4 people in Home Resorts and selected Limited Collection and XchangeWorldresorts A total of 6 weeks with the 6th week utilised any year during the membership (42 nights)
One-week vacation every alternate year For 5 years Occupancy -For 2 people in a Standard Room -For up to 4 people in Home Resorts and selected Limited Collection and XchangeWorld resorts A total of 3 weeks (21 nights)
What Do You Get? Great vacations for 5 to 30 years at today’s prices • •
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An exclusive selection of QVI Club Home Resorts and Limited Collection Resorts An exclusive membership to XchangeWorld that will take you to exciting destinations worldwide A premium selection of Exclusive Boutique Collection resorts under XchangeWorld Transfer membership to children, grandchildren and other loved ones Share or gift vacation memberships to family, friends and associates Receive regular updates on promotions, new resorts, special offers and other information through eNavigator and other eCommunications.
Example: Diamond Club Vacation Membership
USD 13,040
Cost per room/night
USD 31
(USD 13,040 / 420 nights)
Usage Fee/night
USD 29
(USD 200 per week)
Xchange Fee/night (XchangeWorld resort bookings)
USD 17
(USD 118 per week)
You pay only
USD 77 per night!
Note: Tax, services or utilities related charges, or all-inclusive charges, may be applicable at selected properties and resorts
Your options: Pay usage fee and utilise your week at any QVI or XchangeWorld property or resort now
Your holiday week entitlement for 2011 (e.g. December 2011)
Pay usage fee before 31 December 2011 to save/bring forward to 2 more years – valid for use until 2013 No need to pay usage fee if not used/saved - Only forfeit your holiday week for this year - Your membership is still intact; unlike other clubs
Holiday Week(s) Entitlement • For members who join between 1 Jan and 30 Sep of each year, their annual entitlement will start in the year they joined • For members who join between 1 Oct and 31 Dec of each year, their annual entitlement will start in the following year
WEEK(S) ENTITLEMENT
WEEK(S) ENTITLEMENT 30 Sep ‘11 01 Oct ‘11
01 Jan ‘11
Entitlement starts in 2011
When does your entitlement begin?
Entitlement starts in 2012
31 Dec ‘11
Holiday Week(s) Use Period • Holiday week(s) entitlement is to be utilized within the original year of occupancy • Within 2 years before the end of the ANNIVERSARY month • Usage fees (US$200* per week) must be paid prior to use
ENTITLEMENT WEEK
USE PERIOD 31 May ‘13
01 June ‘11
When can you use your 2011’s entitlement? * Usage fees will be increased from 1 Oct 2011
Save & Borrow Holiday Week(s) • Save or borrow weeks from one year to another • Save up to a maximum of 2 years • Borrow 1 year in advance • Usage fees must be paid for all holiday week entitlements • Creates maximum flexibility in planning for your holidays 2014 ENTITLEMENT
2013 ENTITLEMENT
2011 & 2012 ENTITLEMENT
Save up to 2 years
Borrow 1 year in advance
4 weeks of vacation in 2013 (Not necessarily consecutively or in the same resort, and subject to availability)
Managing your Week(s) • ‘One week’ means eight (8) days, seven (7) nights • Option to take 2 short holidays at 2 different locations instead of 1 • Split your week into a 3-night or 4-night stay! • Available in participating properties and resorts in Indonesia, Thailand, Malaysia, Philippines, China, India, Turkey and U.A.E currently • List of participating properties and resorts is available at http://www.xchangeworld.com/xplore_splitweeks.html
Turkey Dogan Hotel Bangkok Grand Tower Inn
Phuket Patong Tower Condominium
Cape Town The Centurion All Suite Hotel
Pattaya Chateau Dale Resort Koh Samui Prana Resorts & Spa
Prana Resorts & Spa - Koh Samui, Thailand •
A combination of stunning nature, beautiful Thai-inspired accommodation and wholesome vegetarian cuisine
•
Eco-friendly boutique resort which uses only purified and energised water
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Powered by electricity harnessed by solar panels
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Elegantly designed rooms, all with lush garden views. Sea View rooms are available for upgrade for a fee subject to availability.
Grand Tower Inn – Bangkok, Thailand •
5 minutes away from the famous Chatuchak Weekend Market
•
All units are Standard Rooms, spacious, and can comfortably accommodate up to four people
•
Each unit comprises one bedroom, living room, dining area, bathroom and a mini kitchen
Chateau Dale Resort – Pattaya, Thailand •
Located between the famous Thai resort city of Pattaya and the fabulous Jomtien Beach
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Perfect spot for water sport activities like swimming, wind surfing, parasailing, water-scooter riding and water-skiing
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All units are Standard Rooms and come equipped with a bedroom, living room with double pullout sofa bed, partial kitchen and a bathroom
a
Patong Tower Condominium – Phuket, Thailand •
Located right in the centre of all the action in Phuket – Patong Beach
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Your home away from home, perfect for a family getaway
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All units are Standard Rooms, and each one-bedroom unit accommodates up to 4 persons comfortably
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Furnished with partial kitchen facilities, dining area and cosy lounge room
The Centurion All Suite Hotel – Cape Town, South Africa •
Close to amenities, shops and restaurants, and is a short walk to the sea front
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All units are Standard Rooms and each has its own lounge and kitchen area
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1-bedroom and 2-bedroom apartments available
Doğan Hotel - Antalya, Turkey •
A restored historical building with 41 rooms that surround a charming garden and dining terrace filled with orange trees and greenery
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All units are Standard Rooms
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Sunlit pool with terrace for sunbathing; garden bar
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Situated in Kaleiçi, the historic section of the Old City, with cobblestoned streets, picturesque stone houses and historical ruins
Limited Collection Resorts • • •
Selection of handpicked properties and resorts available for a limited period only Current selection of properties and resorts located in Malaysia, India, Indonesia and Thailand For more information, visit www.qviclub.com/limitedcollection
Limited Collection Resorts Cliff Top Club - Uttarakhand, India •
Above 10,000 feet in India’s most scenic location amid the snow-capped Garwhal Himalayas
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Paradise in winter for skiing and sledding enthusiasts. In summer, its numerous trails are ideal for hikers and trekkers
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The famous high altitude Gorson Reserve Forest, part of Nanda Devi National Park, provides a splendid backdrop to the resort
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All rooms offered are Standard Rooms
Limited Collection Resorts Cambay Spa & Resort – Udaipur, India •
A wonderful relaxing respite in the renowned city of lakes
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Inspired by the city’s unique architectural eminence
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Set against a scenic backdrop of hills
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All rooms offered are Standard Rooms
Limited Collection Resorts Citadines Bangkok Sukhumvit 8 – Bangkok, Thailand •
In the centre of Bangkok’s city action
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Surrounded by restaurants, nightclubs, shopping and entertainment centres
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Vibrant colours and bold interiors underline the property’s modern style.
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All rooms offered are Standard Rooms and each is cosy and well-designed
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Complimentary shuttle (tuk-tuk) service to Nana Skytrain Station
Limited Collection Resorts Aston Rasuna – Jakarta, Indonesia •
Combines all the facilities of an international hotel with comfort and personal service of a residence
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Located in the heart of Jakarta’s business district
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Easy access to the various places of interest and entertainment spots
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All rooms offered are Standard Rooms
• An international holiday exchange network featuring direct partnerships with meticulously selected quality clubs, properties and resorts • Exclusively for QVI Club members • Flat Xchange fee of US$118* per week of 8 days/7 nights throughout the world – great value for money! • For the Exclusive Boutique Collection, a Premium Xchange fee starts at US$129* for 4 days/3 nights • Accommodation availability based on cross utilisation with affiliated partners, clubs, properties and resorts • Property and resort list subject to change * Xchange fee subject to change without prior notice
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No annual membership fees Flat exchange fee of USD118* per week of 8 days / 7 nights throughout the world (except for Exclusive Boutique Collection category) XchangeWorld Xtra – a benefit which gives you the added advantage of taking extra vacations at rock bottom prices! Selection of guaranteed check-in units in selected choice destinations for you to choose from on a frequent basis
* Xchange Fees subject to change without prior notice
Escape to any of our exotic destinations such as‌
Featured XchangeWorld Resorts Royal Heights Home – Bodrum, Turkey • Set on a hill sloping down to a spectacular coastline of emerald islands in sapphire waters • Located just five minutes from the Vita Park Golf Course • Well equipped with two swimming pools, a spa centre, sauna, Turkish bath (Hammam), and other recreational facilities `
Featured XchangeWorld Resorts Xclusive Hotel Apartments – Dubai, UAE • Located in the historic downtown Bur Dubai area – just 15 minutes from the airport • Close to the famous Dubai Creek • Only a short walk away from the shopping malls, traditional Arab souks and restaurants `
• Email or call our Customer Experience Ambassadors to check what is available as early as possible. Contact us at customercare@qviclub.com • Look for available properties and resorts in the XchangeWorld website under Online Availability, Guaranteed Check-in or XchangeWorld Xtra list • Select your preferred destinations and dates from the list of available options • Pay your usage and Xchange fee to confirm your booking, if you have not done so Book based on what is available
Why book based on availability? •XchangeWorld properties and resorts work on a mixed-used basis •These properties and resorts allocate a percentage of rooms for vacation club members, reserving the rest for travel agents, the general public, and the hotel’s own member base •XchangeWorld’s room availability is therefore limited according to the allocation. We recommend that you keep checking in with us at customercare@qviclub.com to find out current availability •There will be times when QVI Club’s allocation is fully booked, even if the hotel has availability for the general public
• Be flexible with your travelling dates • Don’t be afraid to explore alternative destinations • By nature of our membership pricing, inventory in certain locations will be extremely limited • Consider off-peak seasons for your holiday travel • Plan your holidays based on what spaces are available + Guaranteed Check-in Availability* + XchangeWorld Xtra on www.xchangeworld.com • If you cannot find what you want online, email customercare@qviclub.com to check for offline availability of other properties and resorts * Confirmed availability of properties and resorts in different countries on selected dates
Booking an XchangeWorld Holiday STEP 1:
STEP 2:
STEP 3:
Exchange your week(s) entitlement
Request your Xchange World Holiday
Confirm your holiday
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Plan well ahead if you want to spend your holiday outside of the list of Home Resorts or Limited Collection Resorts
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Pay an Xchange fee of US$118* per week (8 days / 7 nights), per unit Split week Xchange fee of US$78* for either weekday or weekend Guest Certificate of US$50* – if required
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Receive your confirmation voucher Pack and go for your well deserved holiday!
* Fees subject to change without prior notice
Effective 1 Oct ‘11
Usage Fee All Home Resort & XchangeWorld bookings (for 1 week or 7 nights)
US$200
Xchange Fee XchangeWorld bookings (for 1 week or 7 nights)
US$118
Xchange Fee (Spilt Week) XchangeWorld Split Week bookings (for 3 or 4 nights only) * Valid at selected XchangeWorld properties and resorts only
US$78
Guest Certificate Fee To gift the Gift of Vacation to family and friends
US$50
Note: Usage, Xchange and Split Week Fees may be revised.
Guaranteed Check-in • Last minute deals made available in specific destinations • Members are required to exchange their week(s) entitlement • Exchange fees apply • Check online availability @ http://xchangeworld.com/xchange_guaranteed.html • Email customercare@qviclub.com or call our Customer Experience Ambassadors @ +65 6491 0900 to make your reservations!
Xtra • Bonus holidays made available to members from time to time • Prices start from US$199 per week • Members do not need to use their weeks’ entitlement • No exchange fees required • Check online availability @ http://xchangeworld.com/xchange_xchangextra.html • Email customercare@qviclub.com or call our Customer Experience Ambassadors @ +65 6491 0900 for the updated list
For you to enjoy during your leisure time For you and your loved ones to spend real quality time together For you to retreat, reflect, rejuvenate and renew on a relaxing holiday! NOT for business travel or cities only travel
NOT for specific, must-travel dates or peak periods travel only NOT for last minute bookings NOT for specific destination travel only NOT booking based on demand, but based on what’s available only
Share your Vacation • Share the fun and extend the holiday experience with QVI Club to your family and friends • Gift a holiday by issuing them with a Guest Certificate
QVI Club Membership • QVI Club Membership can be purchased online @ www.qnet.net • Upon registration, the purchaser will become a QVI Club member. An eCertificate will be issued instantaneously to their Virtual Office (VO)
• An eWelcome Letter will also be sent via email to member’s email address within 2 days of purchase online via www.qnet.net • The eWelcome Letter & eCertificate are available in Arabic, Bahasa Indonesia, English, Persian and Russian
Customer Experience Ambassadors Simply contact our Customer Experience Ambassadors to book your holidays with QVI Club! +65 6491 0900 customercare@qviclub.com Office hours: Mondays to Fridays, 9am to 8pm (Singapore Time: GMT +8) For members residing in India: Telephone: +91 22 2640 5850 Email: customercare@vanamala-india.com
Customer Experience Ambassadors You can also call our 24/7 contact centre at our International number: +603 7949 8288 Or call our toll-free numbers from these countries: Hong Kong India
800 933 691 000 800 600 1144 000 800 100 7022 Indonesia 001 803 601923 Malaysia 1800 88 0983 Philippines 1800 160 10053 Saudi Arabia 800 860 1806
Singapore Sweden Taiwan Thailand Turkey U.A.E USA
800 601 1425 0207 95050 00801 601347 1800 060 102 90 212 414 1780 8000 600 212 866 578 6077