SO WHAT DOES IT TAKE TO BE A “QUALFON MISSION LEADER”? A Qualfon Mission Leader is a results oriented professional and a mission-driven mentor, manager, and messenger. Qualfon Mission Leaders accept responsibility for the mission that has been entrusted to them; therefore, they are good stewards. In turn, they entrust the same mission to others to support our clients ́ needs in order to develop each person, family, and community. As a MENTOR... At the center of the mentor is his/her INTEGRITY. Qualfon Mission Leaders develop the people around them in all dimensions. Qualfon Mission Leaders treat others with respect and consideration as they would like to be treated. They abide by the highest ethical and moral principles, as well as observing the laws of each country, state, or region where Qualfon operates. They admit their mistakes and recognize others’ successes.
Qualfon Mission Leaders live with DIGNITY. They work passionately to improve the talents of each team member to fully develop the individual’s vocation, as well as their own. (Virtue = Prudence). Qualfon Mission Leaders are SERVICE oriented. Qualfon Mission Leaders understand that effective leadership begins with being a follower regardless of rank. Obedient to their principles and vocation, they encourage others to lead through their personal example. (Virtue = humility). Qualfon Mission Leaders establish relationships. They know and understand every team member and ensures that all members are supported to reach their full potential. They take this responsibility as an everyday moral obligation, regardless of the time and effort it may require.
As a MANAGER... At the center of the Manager is his/her eagerness to deliver RESULTS. Qualfon Mission Leaders manage their time, set goals, prioritize, and monitor compliance systematically to surpass clients ́ metrics. Qualfon Mission Leaders perform effectively as individuals and recognize the value of TEAMWORK. They are conscious of the talents and resources entrusted to them; thus, becoming good stewards. They communicate with their team to emphasize the importance of reaching targets to assure profitability (Virtue = Justice). Qualfon Mission Leaders are SERVICE oriented towards our clients and their own team members as well. They provide the resources needed to achieve results expected by clients. They practice servant leadership by supporting their teams to achieve the Mission Index goals. Qualfon Mission Leaders care for their teams and provide them with the time, tools, systems, methods, and processes to meet their obligations and exceed their KPI ́s. They are aware of the need for the team’s
accuracy and continuous improvement. They are willing and able to empower the team’s members to perform fully. They take action. As a MESSENGER... At the center of each Messenger is constant ENCOURAGEMENT. Qualfon Mission Leaders enthusiastically communicate the mission. Qualfon Mission Leaders face challenges and difficulties with a positive attitude. They communicate ideas with coherence, clarity, and sincerity. They listen attentively to exercise empathy (Virtue = Hope). Qualfon Mission Leaders value each person’s DIGNITY. They appreciate the richness offered by diverse talents, cultures, and perspectives. They are never considered superior or inferior to anyone, which is expressed with respect and consideration to all (Virtue = charity). Qualfon Mission Leaders are leaders who believe in TEAMWORK. As such they create trust in their team members and collaborators from other areas so that their communication flows openly. They proudly display their values wherever they are, encouraging their team members to do the same. Qualfon Mission Leaders are leaders who inspire and encourage our shared values and mission energizing the Qualfon culture. They recognize and celebrate others ́ wins. They do not limit themselves to indicating “what” to do, but complement the message with “why” we do it. They are brand ambassadors who champion their teams to meet the highest standards