the journal Queen’s University
Vol. 148, Issue 11
Situated on the traditional lands of the Anishinaabe and Haudenosaunee peoples.
Since 1873
Thursday, October 22, 2020
I nternational graduate students denied ra and ta positions
Page 6
Proctortrack suspends service following breach, impacting FEAS and Smith Canadian student data safe, frozen on servers J ulia H armsworth Assistant News Editor Thanks to technological issues, remote midterms aren’t going quite as planned. Proctortrack detected a security breach on Oct. 13 at 3:30 p.m. After the breach, it suspended its service for 10 days to conduct maintenance. The service published a statement releasing the details of the breach on Oct. 14, and Queen’s published a press release informing students of its effects on Oct. 16. The shutdown will affect some students in the Faculty of Engineering and Applied Science (FEAS) and the Smith School of Business, according to the University. FEAS will use Examity to proctor its midterms, and Smith has moved to non-proctored midterm assessments. Instructors will email the affected students with updates on their exams. “To date, our security team has reviewed the incident and queensjournal.ca
implemented safety measures against the breach and secured any exposures to avoid any further threats or intrusions,” Proctortrack wrote in the statement. According to an additional statement released on Oct. 17, Proctortrack has “contained” the issue and is “in the process of assessing the impact.” “At an organization level, we work closely with Cybersecurity experts to reduce the risk of security and data breaches,” the service wrote. “We have invested heavily in our IT Security Systems, and that investment has been successful in the sense that it reduced the risk presented by many attackers.” In an interview with CBC News, Rahul Siddharth, CEO of Verificient Technologies, the company which developed Proctortrack, said the company’s servers in Europe were hacked by a “prankster.” The “prankster” accessed the servers by pretending to be a Verificient employee. According to Siddharth, Proctortrack detected the breach within a few hours and froze its servers, so no student data was leaked. “Our logs show there has been no data breach on the servers,”
Siddharth said. “Student data has never left Canada. It’s still on their servers. We just froze that data. Canadian students don’t need to worry.” Western University was also affected by the breach. Student assessments which had intended to use Proctortrack were suspended, and instructors were told to find alternative solutions. Queen’s announced it had selected Examity and Proctortrack as its two remote proctoring services in early October. It made the decision after determining both services met the University’s privacy and security requirements. Both programs have been used at Queen’s in the past and will continue to be used in the future. Last week, a petition started circulating online asking the University to let students opt out of remote proctoring for exams. As of Oct. 20, it had 250 signatures. The petition cites “significant privacy concerns” with Examity and Proctortrack, as they each require students to submit personal information, including their student ID and address.
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See Proctortrack on page 3
PHOTO BY JODIE GRIEVE
News
Editorials
In conversation with first chair for women in engineering
Prioritizing Black student safety in the classroom
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Opinions
Arts
The risks of misusing protest language
Queen’s alumna discusses new memoir
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Sports
Lifestyle
Queen’s coaches give midterm pep talks
Voting absentee in the US election
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