The RvA as a reliable partner

Atalmedial’s laboratories process over 20,000 tubes of blood and pots of other biological samples for diagnostic research every day. In addition, over 20,000 patients annually are supervised on the use of anticoagulant medication. What does accreditation mean for your business operation? We asked Claudia Pronk-Admiraal, Chairman of the Executive Board of Atalmedial.

Meaningful Results

Good medical care ‘starts with certainty’. Our ultimate goal is to assist care providers and patients with intelligent diagnostics so that they can make informed choices in regard to health and disease. This goes a great deal further than simply forwarding reliable numbers. We also give meaning to results, with all the expertise surrounding them, by sharing knowledge where it is needed. This applies to substantive issues, but also to other issues that are relevant in the care process, such as those concerning digital coordination. By doing so, we deliver added value in the chain. A well-functioning quality system forms the foundation for this.

An Objective Mirror

We recently completed a large-scale merger process, wherein the laboratories of three hospitals were assimilated in our ‘centrally decentralised’ model. Integrating different cultures and systems while simultaneously guaranteeing the continuity, quality and security of your services is no easy task. We submitted our project plan to the RvA in advance.

They helped us, in a constructively critical way, to think about the potential consequences and demonstrability of certain steps: if you do this, what will that mean for the organisation, for your people? The RvA is a ‘club’ with lots of knowledge, experience and creativity; something that also benefited us at other crucial moments in the process. This means that, even though you aren’t directly linked to each other, you can act as partners to keep providing the best diagnostics – even in a rapidly changing environment.

Sharing Knowledge More Widely

The great thing about these kinds of conversations is that synergy is created. By exchanging knowledge, you can bring critical points to light and respond to them as an organisation. It also makes it more enjoyable. Of course, the RvA is always seeking to strike the balance between advising clients and holding up an objective mirror to them. But it could be interesting to investigate how knowledge about key themes such as risk management can be shared more widely and across sectors, for instance in the form of knowledge networks.