Amer Fort Jaipur: An epitome of Rajputana Grandeur
INTERVIEW
Special interview of Romana Parvi, Regional Manager - South Asia Jazeera Airways
ACQUISITION
SITA Acquires Materna IPS: Game-Changing Move for Air Travel Industry
Subhabrata Roy General Manager
AsweexplorethisissueofTravel+MICEShowcase,wearewitnessingatransformative moment in the global travel landscape. The industry, which has long been a vital component of the world economy, is now navigating a period of significant change and opportunity. The travel and MICE industries are experiencing a period of significant transformation, driven by emerging trends, technological advancements, and renewed globalenthusiasmfortravelandbusinessevents.
Across the globe, major conventions and international conferences are making a grand comeback These high-profile events are not just revitalizing the MICE sector but also underscoring its crucial role in fostering global business connections and driving economic growth Countries across the globe are intensifying their efforts to boost their tourism sectors, recognizing the profound impact that travel and tourism have on economicgrowth
Inasignificantmove,therecentUnionBudgethasplacedadistinctiveemphasisonthe tourismandtravelindustry,signalingacommitmenttorejuvenateandexpandthisvitalsector.Thebudgetoutlines several measures designed to enhance infrastructure, focuses on spiritual tourism, and support domestic travel initiatives. In parallel, the MICE sector is embracing a new era of opportunity. The convergence is becoming increasingly significant, with businesses recognizing the value of hosting and attending events that foster networking,innovation,andcollaboration.
As we navigate these exciting times, it is clear that the future of travel and MICE holds immense potential.The industry is poised to thrive and contribute significantly to global economic growth We hope this issue provides valuableinsightsintotheongoingtransformationsandthepromisinghorizonfortravelandMICE.
San Jose McEnery Conven on Center hosted Display Week, an exhibi on for the electronic display industry! This three-day event featured a symposium, seminars, a business conference, and over 180 exhibits, bringing together the brightest minds and the latest innova ons in electronic display technology. #GES
The spring edi on of the major incoming travel trade show was held in Davos from 24 to 28 June 2024. It provided a professional pla orm to showcase Switzerland's tourism offer.
#TravelSwitzerland
Bahrain Airport Company is pleased to announce the commencement of Gulf Air flights to Shanghai which is a new des na on opera ng 4 flights a week via Bahrain Interna onal Airport. #bahrainainterna onalairport
Industry In Pictures From
We are delighted to announce that Pullman & Novotel New Delhi Aerocity have been awarded the pres gious Green Key cer fica on, making us the first Accor hotel complex in North India to achieve this honor. This recogni on underscores our unwavering commitment to sustainability and eco-friendly prac ces. #PullmanNewDelhi
In an effort to protect our environment, collabora on is key. Through its dona on programs and comprehensive post-event sustainability repor ng, the Orange County Conven on Center’s dedicated Sustainability Team leverages its strong rela onships with event organizers and partners to encourage the incorpora on of sustainable prac ces. #OCCC
End of May, we had the pleasure of hos ng the #ICCA Venue Workshop at the #AustriaCenterVienna. This event brought together 15 interna onal associa ons and sales managers from European congress centers for a series of produc ve mee ngs and networking opportuni es.
LIV Golf Singapore welcomed some of the best players in the world to the Serapong Golf Course, while the top 12 men's and top 12 women's rugby teams took to the Na onal Stadium for the HSBC SVNS Singapore 2024. Singapore will con nue to be the strategic loca on for world-class marquee spor ng events and we look forward to bringing more of such events to our sunny shores.
#STB
As we dive into the summer season and conclude Fiscal Year 2024, our leadership team gathered last week for its semiannual Leadership Retreat. We engaged in cri cal conversa ons and immersive workshops centered around diversity, equity, and enhancing an effec ve teamwork culture in promo ng our beloved des na on and suppor ng our tourism community
#SanDiegoTourism
More than 14,000 Rotarians from over 150 countries came to town for the Rotary Interna onal Conven on 2024. This significant event marked the return of the conven on to our vibrant city since it was last held here in 1999, and is the largest associa on event post-pandemic. #Marina Bay Sands Mee ngs
The World Of Social Media
The Goa Heritage Fes val 2024 was inaugurated at the Saligao Football Ground by Honorable Tourism Minister Shri. Rohan A. Khaunte, alongside Saligao MLA Shri. Kedar Naik, Mayem MLA Shri. Premendra Shet, Siolim MLA Mrs. Delilah Lobo, Aldona MLA Shri. Carlos Ferreira, Shri. Suneel Anchipaka, IAS, Director of Tourism and local Panchayat representa ves. #GoaTourism
The City of Anaheim recently recognized Na onal Travel and Tourism Week (NTTW) with a special proclama on, which Visit Anaheim had the privilege of accep ng. highlights the vital role that travel and tourism play in the economy. Visit Anaheim is proud to take part in this celebra on and looks forward to con nuing to promote Anaheim as a premier travel des na on.
#Visit Anaheim
The world's largest spor ishing tradeshow, ICAST, reeled in a endees with the latest innova ons in gear, tackle and accessories this week at the OCCC. As a cornerstone event in the spor ishing industry, hashtag#ICAST2024 proved to be the place where valuable rela onships are born, strengthened and celebrated.
Since the first mee ng of the "Fachausschuss für Kongressförderung" in 1969, we've recorded over 85,000 mee ngs with more than 30 million a endees. Our journey from hos ng 195 events in 1969 to nearly 6,500 mee ngs in 2023 showcases Vienna's growth as a premier mee ng des na on
#Vienna Conven on Bureau
Visa wait mes and educa onal support were the two issues in focus at this year’s Legisla ve Ac on Day in Washington D C. 130 industry leaders and colleagues from across the US, supported by a few interna onal advocates, had more than 100 mee ngs with lawmakers in the US Senate and House of Representa ves. #UFI
Willie Walsh Director General of Interna onal Air Transport Associa on (IATA) kicked off its 80th AGM in Dubai saying the avia on business is strong but governments must support produc on of SAF to help the industry meet net zero.
#IATAAGM
Australia’s largest basketball fes val, HoopsFest, will be held in Perth from 19 - 22 September 2024. Perth will host exclusive matches involving all ten Australian Na onal Basketball League (NBL) teams and the Women’s NBL (WNBL), in addi on to hos ng the U18s Club Championships.
Here’s a des na on that sets the mood for #Interna onalMilkDay! Palaruvi Waterfalls, which literally translates to 'Stream of Milk', comes down through rocks from a height of 300 feet. Located in Kollam, this picnic spot has lush greenery and great views. #Kerala Tourism
We love seeing how much you enjoy the iconic 'I Mumbai' installa on at #CSMIA! Your admira on and support inspire us every day to keep making #MumbaiAirport a place of pride and joy (CSMIA)
Los Angeles
Los Angeles Convention Center has announced the acquisition of captivating sculptures by renowned South African artist, Marco Olivier. Rooted in the rich traditions of South African artistry, Olivier's sculptures transcend cultural boundaries, beckoning viewers into a world of beauty, resilience, and hope Visitors to the Los Angeles Convention
C e n t e r a r e i nv i t e d t o i m m e r s e themselves in Olivier's world of imagination and beauty, where each sculpture tells a unique story and carries a profound message
New Orleans
The New Orleans Ernest N. Morial Convention Center celebrated the 40th anniversary of the Louisiana World Exposition, also known as the World’s Fair, and the opening of the Convention Center’s Great Hall in 1984 To mark the 40th anniversary of the fair, the Convention Center held a screening of a companion piece to WYES’s documentary, ‘A World’s Fair to Remember,’ and welcomed special guests, including many of the people who played integral roles in the fair.
STRASBOURG
The city Strasbourg in France officially became UNESCO 2024 World Book Capital City (WBCC), succeeding 2023 WBCC, Accra, in Ghana. This is the first time that a French city has earned it. Over the course of an entire year, Strasbourg will pay tribute to books and reading through a wide range of events and activities under the title "Lire notre monde" (Reading our World).
PHUKET
The Thailand International Boat Show 2025 (TIBS) will take place at the award-winning Phuket Yacht Haven between 9 – 12 January 2025, with over 6,000 visitors and more than 100 exhibitors expected to attend Targeting those with an interest in boating and luxury lifestyle, the organisers will welcome wealthy jetsetters from overseas to the second edition of the Thailand International Boat Show
GANGTOK
One of the most well-liked hill resorts in India is Gangtok, the capital of Sikkim. It is s adorned with pristine rivers, snowcapped mountains and lush greenery It is located at a height of 1650 metres above sea level and provides breathtaking views of Mt. Kanchenjunga on its sunny days Trekkers and campers to the Himalayan Mountain ranges choose Gangtok as their base of operations
Disclaimer: Map is for representa on purpose only
June - July 2024
PATA Destination Marketing Forum 2024 Returns to Thailand
The Pacific Asia Travel Association (PATA) is set to o r g a n i s e t h e P A T A D e s t i n at i o n M a r ke t i n g Forum 2024 (PDMF 2024) at Dusit Thani Hua Hin in ChaAm, Phetchaburi Province, Thailand, from November 1214, 2024. The event is co-hosted by the Thailand Convention and Exhibition Bureau (TCEB), Phetchaburi City and the Designated Areas for Sustainable Tourism Administration (DASTA), with the support of the Tourism Authority of Thailand (TAT). Delegates attending the event will have the opportunity to choose from three unique destination experiences, planned and crafted by DASTA
PATA Destination Marketing Forum is a net zero carbon event
EU to Increase Schengen Visa Fees by 12%
The European Commission has announced a price hike in the Schengen visa fee by 12% all over the globe started on June 11, 2024 The European Commission adopted a decision to increase short stay Schengen v i s a ( v i s a t y p e C ) f e e s worldwide by 12 per cent. The increase will apply worldwide as of June11, 2024. New Schengen visa fees will be €90 for adults and €45 for children aged 6 to below 12 years of age. Furthermore, countries not cooperating with the readmission of their irregularly staying citizens in the EU may face visa fees rising to €135 or €180. This decision follows a review of EU visa fees in December 2023, as required by the Schengen Visa Code every three years The EU cites inflation and civil servants' salaries as primary reasons for this hike The last increase occurred in February 2020, when fees rose from €60 to €80.
Brisbane to host the Australian Tourism Exchange in 2025
The Australian Tourism Exchange (ATE) will return to Brisbane next year with Australia’s largest annual tourism trade event to be held at the Brisbane Convention & Exhibition Centre from 28 April 2025 to 1 May 2025.
ATE25 will be delivered by Tourism Australia in partnership with Tourism Events Queensland, with support from the Brisbane Economic Development Agency Tourism Australia Managing Director, Phillipa Harrison, said with the Australian tourism industry on the cusp of full recovery the focus at ATE25 in Brisbane will help to drive the sustainable growth which will take the industry forward.
IndiGo Hosted 81st IATA AGM in Delhi
T
a l A i r Transport Association (IATA) hosted the 81st IATA Annual General Meeting (AGM) and World Air Transport Summit in Delhi, India, on 8-10 June 2025 “We look forward to gathering the aviation industry in Delhi, India’s gateway city, for the 81st IATA AGM in 2025. It’s been over four decades since the industry came together for an IATA AGM in Delhi. With record aircraft orders, impressive growth, and world-class infrastructure developments, India is firmly on the trajectory to become the world’s third largest aviation market within this decade. With such bright prospects, it’s the perfect time for the IATA AGM to return to India and witness these exciting developments first hand,” said Willie Walsh, IATA’s Director General.
EaseMyTrip partners with Google Wallet to Elevate Travel Experience
EaseMyTrip.com, one of India’s leading travel tech platforms, announced its partnership with Google Wallet, marking a significant leap in overall customer experience. This collaboration aims to revolutionise the travel landscape by offering travellers a seamless journey through the integration of all booking
necessities into a single, user-friendly wallet.
To take advantage of this innovative feature, Android users simply need to download the Google Wallet app and log in using their Google credentials. Once they've booked their tickets on EaseMyTrip.com and completed the web check-in process, they can effortlessly add their boarding passes to Google Wallet with just a few clicks
This streamlined process eliminates unnecessary
complexities, ensuring a hassle-free experience for travellers at every step of their journey
The smart personalisation features within the Google Wallet app enable users to conveniently access confirmations and passes received via Gmail directly within the app
FHRAI to host 54th Annual Convention in Goa, from 16- 18 October2024
The Federation of
Hotel & Restaurant Associations of India (FHRAI) has announced that the 54th Annual Convention of FHRAI will be held in Goa from 16th - 18th October 2024 at The Taj Cidade de Goa, Convention Centre. Minister for Tourism, Gajendra Singh Shekhawat, will inaugurate this Annual Convention on October 16, 2024.
The theme chosen for the 54th
Asia’s
Convention is “Tourism @2047: Incredible to Inevitable India: Driving Growth and Sustainability in a Mission Mode, in alignment with the Government of India’s vision of making India a developed country by 2047. Around 1000 delegates from India and abroad are expected to attend this Convention, which includes prominent hoteliers and other stakeholders from the tourism and hospitality industry
Indian Visa Application Center inaugurated in Seattle
H.E. Bruce Harrell, Mayor of Seattle, along with Consul General of India, jointly inaugurated the first Indian Visa Application Center (IVAC) in Seattle In his inaugural address, the Mayor of Seattle, Bruce Harrell, expressed his admiration for the Indian community in the Greater Seattle area, praising their role and contributions in enriching the bonds of friendship between India and USA.
The IVAC services commencement
follows the opening of the first Indian Consulate in Seattle in November 2023, and aims to provide consular services like visa, passport, OCI and other related consular requirements to residents of the Greater Seattle
For ease of transportation and convenience of residents living on the east side in Bellevue, an additional IVAC drop off facility for receiving consular applications has also been made functional at 1400 112th Avenue SE, Bellevue – WA -98004 (Suite 200). Both the Seattle and Bellevue IVAC Centers are being run by VFS Globalthe outsourced visa services partner of
MEA. For more detailed information, consular applicants can visit https://indiainseattle.gov.in/ for information on the services offered at these two locations. These services are expected to benefit the large Indian diaspora community in the consular jurisdiction of the Indian Consulate in Seattle, which covers the 9 Pacific Northwestern States of Alaska, Idaho, Montana, Nebraska, North Dakota, Oregon, South Dakota, Washington and Wyoming.
The opening of the Indian Consulate in Seattle is a reflection of Government of India’s strong commitment to deepen India’s relations with Pacific Northwest states of USA and through the opening of these new Indian Visa Application Centers (IVAC) in Seattle and Bellevue, a convenient and prompt consular service is expected to be delivered to all consular applicants who are planning their travel to India.
Unified Payments Interface (UPI) became live at the flagship store of the world-renowned Galeries Lafayette in Haussmann, Paris
On July 3, 2024, the Unified Payments Interface (UPI) became live at the flagship store of the world-renowned Galeries Lafayette in Haussmann, Paris. This
expands the acceptance of UPI in Paris after a successful launch at the iconic Eiffel Tower Ambassador of India to France and Principality of Monaco Jawed Ashraf launched UPI by live use at the store in the presence of Nicolas Houzé, CEO of Galeries Lafayette, and Alain Lacour, Chairman of Lyra Group
Recalling the success of UPI launch at the Eiffel Tower in January 2024 and the meeting hosted for potential merchants with NPCI International in
February 2024, Ambassador welcomed the quick conclusion of the agreement and arrangement between Lyra and NPCI for the launch of UPI at the world-famous Galeries Lafayette ahead of the Paris Olympics starting July 26, 2024, which is expected to draw large number of Indian visitors. He hoped that in addition to quick, safe and efficient means of cross-border digital payments, UPI will grow as a medium of cross-border remittances and eventually become the digital payment system in countries across the world.
Noida International Airport set to bring the best of retail and duty-free experience with Heinemann and BWC
Noida International Airport (NIA) has awarded the concession for retail and duty-free to a consortium of Heinemann Asia Pacific and BWC Forwarders Private Limited.
This includes the concession for dutyfree, to be operated by Heinemann, as well as master concessions for domestic retail and international dutypaid retail, to be operated by BWC
Forwarders. Passengers travelling through NIA will have a seamless and engaging experience with the Heinemann branded stores, no matter where they fly
A first in domestic retail environment in India, an innovative market walkthrough concept will transform the shopping experience for domestic passengers. A wide selection of leading international brands and renowned Indian labels will be thoughtfully nestled in the domestic retail section to transform it into a captivating, dynamic and immersive space, where brands, each with its distinctive offerings, coexist harmoniously under a single roof. There is a unique focus on incorporating elements of local culture and heritage to showcase the artisanal traditions of Uttar Pradesh, with an array of elegant regional artefacts, textiles, woodwork,
jewellery, and metalwork, among other locally sourced masterpieces
The offerings will instil a strong sense of place and captivate passengers with the timeless allure of Uttar Pradesh's handicrafts and souvenirs, presenting a vibrant and exquisite collection that celebrates the artistry and cultural diversity of the region.
The international duty-free outlet at the airport will offer a wide selection of premium brands, providing a spectacular shopping experience for travellers. Some of the curated categories will include premium liquors, tobacco, confectionery, perfumes, cosmetics, fragrances, and exquisite chocolates. Additionally, there will be items such as fashion accessories, regional handicrafts, souvenirs, ayurvedic products, packaged food, as well as a variety of teas, coffees, and spices .
Madhya Pradesh records over 11 crore visitors in 2023; Ujjain sees the highest footfall
Renowned for its rich cultural heritage, glorious history, natural beauty, diverse
wildlife, and spiritual experiences, Madhya Pradesh welcomed over 11 crore tourists between January 2023 to December 2023, setting a new record for the state, as per Madhya Pradesh Tourism Board data. This remarkable achievement is a significant milestone in Madhya Pradesh’s tourism industry. It has surpassed pre-Covid level and established the state as a premier tourist destination in India.
Ujjain, known for Mahakaleshwar Jyotirlinga Temple and the fifthlargest city welcomed over 5 crore 28 lakh tourists, becoming the top tourist spot in Madhya Pradesh.
!The
Uttarakhand Valley of Flowers Exotic
Located in Chamoli in the state of Uttarakhand, Valley of
Flowers National Park is an Indian national park which was established in 1982. Spread over an area of 87 sq km, the Valley of Flowers National Park is a UNESCO World Heritage Site and forms one of the two core zones (the other being the Nanda Devi National Park) of the Nanda Devi Biosphere Reserve
The valley is believed to have been discovered in 1931, when three British mountaineers – led by Frank S Smythe – lost their way and chanced upon this spectacular valley. Attracted by the beauty of this place they named it the “Valley of Flowers”. With a stunning backdrop of the mighty Himalayan ranges, the Valley of Flowers is a destination where nature blooms in full glory offering a breathtaking experience
Exotic flowers (over 600 species) like orchids, poppies, primulas, marigold, daisies and anemones are an eye-catching spectacle. Subalpine forests birch and rhododendron cover parts of the park's area. The trek to the valley offers eye-catching spectacles like cascading waterfalls and wild streams. Situated at an altitude of around 3,600 m above the sea level, the valley is also home to such rare and amazing wildlife species like the gray langur, the flying squirrel, the Himalayan weasel, and black bear, the red fox, the lime butterfly, the snow leopard and Himalayan monal, to name a few
When to visit
The park is open only during
summer from June to October and is covered by heavy snow for the rest of the year.The flowers here can be best viewed between the months of May and October, a time when the area turns into a botanical wonderland although maximum abundance of flowers is during July to September The only and the best way to explore
How to Reach
By Flight
Jolly Grant Airport is the nearest airport to Valley of Flowers but the roads are only connected up to Govind Ghat from where you have to trek for 16 km to reach Valley of Flowers.
this high-altitude valley is on f Getting to the Valley of Flowers requires a trek of about 17 km (10.5 mi).
The Valley of Flowers route is one of India’s most popular Himalayan treks. The trek is moderate to challenging and ponies and porters are also available. Overnight stay or camping is not allowed in Valley of Flowers
and y t Ghang by 5 pm. Garhwal Mandal Vikas Nigam also conducts treks to the valley
Ghangaria is supposed to be the last inhabited village on the Valley of Flowers trek route and you can enjoy a quiet stay here. This village is the last stop on the trekking route where you will find food and water
The nearest railway station to Valley of flowers is Rishikesh. Take a bus or taxi to reach Govind Ghat. Rishikesh railway station is situated 273 km before Govindghat on Nh58.
Valley of Flowers is connected up to Govind Ghat with motor-able roads.
June - July 2024
Amer Fort Jaipur
An Epitome of Rajputana Grandeur
Amer Fort, also known as
Amber Fort and one of India’s most iconic structures, is an UNESCO World Heritage Site . Located in Amer, a town about 11 kilometers from Jaipur, Rajasthan, Amer Fort sits atop a hill and is a dazzling testament to the grandeur and richness of Indian history, art, and culture. Commissioned in 1592 by Maharaja Man Singh I, the fort is a fine blend of Rajput and Mughal architectural styles, and boasts a grand palace, temples and several ornate gates. The palace was the residence of the Rajput Maharajas and their families
Constructed of red sandstone and
marble, the palace is laid out on four levels, each with a courtyard. It consists of the Diwan-e-Aam, or "Hall of Public Audience", the Diwan-e-Khas, or "Hall of Private Audience", the Sheesh Mahal (mirror palace), or Jai Mandir, and the Sukh Niwas where a cool climate is artificially created by winds that blow over a water cascade within the palace. Hence, the Amer Fort is also popularly known as the Amer Palace. At the entrance to the palace near the fort's Ganesh Gate, there is a temple dedicated to Shila Devi, a Goddess of the Chaitanya cult, which was given to Raja Man Singh when he defeated the Raja of Jessore, Bengal in 1604.
DESTINATIONS
Suraj Pol faces east and therefore, witnesses the sunrise in the morning
As you arrive at the Amer Fort, you will enter through the Suraj Pol; unless you arrive by car, then you enter via the Chand Pol. Both these gates open into the Jaleb Chowk, which is the main courtyard, where in earlier times, returning armies used to display their plunder to the people. The fort has a number of sections, including the King’s quarters, the zenana (where the women lived), gardens, temples, etc. A stairway from the first courtyard leads to the second courtyard which housed the Diwan-eAm and the Diwan-e-Khas, i.e., the House of the commons and the House of the officials respectively
As you enter from the Tripolia gate, located in the western part of the fort, the Zanana Dyodhi can be witnessed. This area is intentionally secluded from the rest of the fort. Zanana Dyodhi was the residence of the queens, their mothers, and their attendants. This structure was constructed in a unique way
Sheesh Mahal or the mirrored palace is one of the most popular attractions here that draws the largest number of tourists. It is adorned with fine marble work and mirror inlaid designs on ceilings and walls. It is said that at night, as earthen lamps flickered
inside the hall, the numerous mirrors reflected the light, creating the atmosphere of a start-lit sky
Amber Fort is one the major tourist attractions of Jaipur. One can avail either the day or the night tour
Another interesting activity during the night tours is attending the light and sound show. You move away from the fort and are seated at a location which is rightly distanced from the fort to give you a complete view of it. The light and sound show includes the local folklores, tales and myths and slowly accelerate to the history of the fort itself. It reads the chronicles of the kings and the sagas of the wars that were fought.
GBTA Launches Accessibility Toolkit to Address the Increasing Need for Seamless Business Travel for All
Online toolkit designed around industry best practices will help travel managers and suppliers implement more accessible business travel programs in their organizations
With an estimated 39% of business travelers reporting accessibility requirements that impact their travel experience, travel managers are seeking guidance to incorporate these
needs into their corporate travel policies. So how can companies and corporate travel professionals create a more inclusive travel experience to accommodate their various travelers?
The GBTA Foundation, the charitable arm of the Global Business Travel Association (GBTA), has launched the GBTA Accessibility Toolkit, a guide to help travel managers and buyers create more accessible policies and practices in their business travel programs.
The GBTA Accessibility Toolkit includes recommendations based on industry expertise and best practices around critical areas of consideration including travel policy, traveler communication, supplier engagement, and point-of-sale. The toolkit addresses key challenges in accessible business travel and how the industry can collaborate more
effectively to deliver for those with accessibility needs. The GBTA Accessibility Toolkit, launched on Global Accessibility Awareness Day, contains seven modules on industry best practices around travel policy, traveler communication, supplier engagement and point-of-sale, key challenges and opportunities in accessible business travel, a glossary of terms, and industry case studies
VFS Global forms partnership with Responsible AI Institute to Champion Ethical AI Development
The company will develop all AI solutions within its advanced Development Centres located in Mumbai, Dubai, and Berlin
VFS Global, a leading outsourcing and technology services specialist for governments and diplomatic missions worldwide, has announced its partnership with the Responsible AI Institute (RAI Institute).
The RAI Institute, a prestigious nonprofit organisation based in the USA, is dedicated to fostering responsible AI practices within organisations
Through this partnership, VFS Global will leverage the RAI Institute's
expertise in AI ethics and data privacy, ensuring the development of AI solutions that are secure, ethical, and aligned with the operational needs of visa processing. The partnership will enable continuous technological innovation, ensuring VFS Global provides more convenience for customers while delivering secure and responsible visa and citizen services to governments worldwide.
Development Centres located in Mumbai, Dubai, and Berlin.
VFS Global will exclusively develop all AI solutions within its advanced
These centres will serve as collaborative platforms where the company will work closely with Client Governments to tailor solutions that enhance visa processing efficiency, security, and user experience
In-person business meetings just became multilingual at the touch of a button
Language barriers in small to medium-sized professional meetings and gatherings have been broken down using a new feature released by Interprefy, the multilingual
meeting technology and services provider
The new Interprefy Now product provides instant, AIpowered live translation (audio and text captions) for face-to-face professional meetings so that attendees can listen and speak in their preferred language. Once companies subscribe, meeting attendees can jump into multilingual conversations using just a smartphone without any pre-meeting booking or technical setup of specialist equipment. Once users subscribe to
Interperfy Now, they will gain access to the only small to medium-sized professional meeting interpretation solution that organisers and attendees can use on the go. With over 80% of people in the world unable to understand English, there's no need to default to English as the ’lingua franca' during multilingual meetings. By using Interprefy Now meeting participants get access to real-time translated audio and text captions at the touch of a button.
Meeting attendees can listen and speak in their preferred language through their mobiles, using the mobile microphone, earpiece or headset, with real-time captions also displayed on their mobile phone screens
SITA announces acquisition of Materna IPS in game-changing move for the air travel industry
SITA, the global leader in technology solutions for the air transport industry has announced its acquisition of Materna IPS, leader in passenger handling for airports and airlines. The move will reshape the entire aviation industry, creating the world’s most powerful passenger portfolio for airports and digital travel. It brings to life SITA’s vision to reinvent travel and transport, boosting the company’s leadership in passenger processing, as part of a fastgrowth strategy for the years ahead.
capacities and best-in-class secure solutions leading to easy travel for all
With air traffic set to double by 2040, airports and airlines must deliver smoother passenger experiences. SITA’s acquisition is a vital part of its focus on innovation and reinventing travel to meet pressing industry demands for increased terminal
passengers. It’ll offer the industry a unique opportunity to transform airports from simple transit hubs to digital, personalized experiences for travelers across the world. This acquisition is subject to regulatory approval. Materna IPS’s portfolio allows airports to process more
passengers and optimize resources to give travelers a better experience They are market leaders in Self Bag-Drop, with a customer base spanning North America, India, Europe, and Japan.
Materna IPS offers best-inclass secure solutions for all passenger touchpoints, from check-in to baggage claim and boarding.SITA leads the world in passenger selfservice solutions at the airport. This integration will build on Materna IPS’s common use check-in solutions at kiosks, counters or online - multiple options for userfriendly self-bag drop, and more
This will make a powerful combination with SITA's portfolio of solutions, including biometrics, computer vision, digital travel, and airport operations management.
Akasa Air expands its international presence; adds Jeddah as second destination
Akasa Air, India’s fastestgrowing airline, expanded its global presence by adding Jeddah as the second international destination to its network. Started on 15th July 2024, Akasa Air is operating daily direct flights connecting Jeddah
with Mumbai and further enhancing this connectivity to operate 12 direct flights a week effective 21st July 2024. The launch of operations from Mumbai is followed by the commencement of 2 weekly direct flights connecting Jeddah with Ahmedabad effective 20th July 2024. Jeddah is a dynamic city in the Kingdom of Saudi Arabia known for its rich heritage, historical architecture, culinary offerings, and scenic coastline along the Red Sea making it an attractive destination for a wide spectrum of travellers. It has also emerged as a prime commercial hub owing to its strategic location. Saudi Arabia witnessed a 50% increase in
Indian visitors in 2023, and the launch of direct flights connecting Jeddah with Ahmedabad and Mumbai will support business and leisure tourism as well as bilateral trade between the two countries.
easyJet to open 10th UK base at London Southend Airport next spring
easyJet has announced it will be expanding its UK network by opening a three-aircraft base at London Southend next March. Three A320neo aircraft will be based at London Southend, with six new routes launching to popular leisure
destinations for summer 2025 and more to be announced in the coming weeks. The investment will create around 130 direct jobs for pilots and crew in the UK and support many more indirect jobs
The move signals easyJet’s continued expansion in the UK, having launched a base at Birmingham International Airport in March as part of the airline’s strategy to take advantage of key growth opportunities across its network. The UK is easyJet’s largest market with 56% of all easyJet passengers flying to and from UK airports and this announcement comes as the airline
is set to operate more UK flying than ever before this year with over 57 million seats – a 10% increase versus last year – and has launched 70 new routes from the UK, fuelled by strong consumer demand for easyJet’s flights and holidays
SHARJAH
A
Safe Haven for Women Travelers in the Heart of Cultural Riches
It is no secret that safety and security are paramount
in travel and tourism, significantly impacting travelers' experiences and destinations' economies. According to the World Tourism Organization, safety concerns influence travel decisions, with 70% of tourists prioritizing safety when choosing a destination. Incidents like natural disasters, terrorism, and health crises can devastate tourism industries. In 2020, the COVID-19 pandemic caused a 74% decrease in international tourist arrivals, equating to a loss of $1.3 trillion in global tourism revenue. Investing in safety measures not only protects visitors but also sustains livelihoods, as tourism supports one in ten jobs worldwide. Thus, prioritizing safety is vital for sustainable tourism growth.
Sharjah stands out as a safe and welcoming destination for travelers, particularly women, in the realm of tourism. With a focus on cultural heritage and familyfriendly attractions, the Emirate prioritizes safety measures to ensure a comfortable experience for all visitors. The United Arab Emirates (UAE) has consistently ranked high on global safety indexes, with low crime rates and robust security measures.
Sharjah's emphasis on cultural values and Islamic principles fosters an environment of respect and inclusivity. Women travelers can explore the city's rich history, vibrant souks, and modern amenities with confidence. The Sharjah Police and tourism authorities work closely to maintain public safety, offering assistance and support to tourists. Moreover, Sharjah's conservative yet progressive approach provides women with a sense of security. The city's adherence to Islamic dress code norms ensures that women can explore without feeling uncomfortable or vulnerable. Additionally, dedicated women's facilities and designated family areas in public spaces contribute to a safe and enjoyable experience
Des na on
As a result, Sharjah attracts a diverse range of travelers seeking enriching cultural experiences in a secure environment. Its commitment to safety and inclusivity solidifies its reputation as a premier tourist destination in the Middle East, offering peace of mind to women travelers from around the world.
In conclusion, safety and security are fundamental pillars of sustainable tourism, shaping travelers' choices and destinations' economic resilience. Sharjah's dedication to providing a safe and inclusive environment exemplifies its commitment to fostering tourism growth while prioritizing visitor well-being. By blending cultural heritage with modern amenities and stringent safety measures, Sharjah ensures a memorable and secure experience for all travelers, especially women.
As the tourism industry continues to recover from global challenges like the COVID-19 pandemic, destinations like Sharjah serve as beacons of safety and hospitality, inviting visitors from across the globe to explore, learn, and create lasting memories in a welcoming and secure environment.
Anantara Hotels & Resorts to Introduce Modern Luxury to Bali’s Seseh Beach
Minor Hotels is announcing the signing of an agreement to manage a new-build resort and branded residences on the Indonesian island of Bali. Opening in 2027, the Anantara Dragon Seseh Bali Resort will be the first luxury beachfront resort on Seseh Beach and the third Anantara Hotels & Resorts property in Bali.
The Anantara Dragon Seseh Bali Resort is located on the black volcanic shores of Seseh Beach, a short drive from southern coast hotspots Canggu and Seminyak and an hour from Ngurah Rai International Airport (DPS). The property’s striking architecture, a creation of renowned British architect John Dawes, draws inspiration from the mystical Barong of Bali, a dragon-like guardian, lending the complex a sense of strength and grace with a touch of fantasy. The 216 keys, a mix of lead-in rooms and suites offer a serene sanctuary by the ocean. The Cocoon
Residences blend nature and modern elegance, providing harmony between the interior and exterior and stunning views of the sunrise and sunset over the Indian Ocean.
The Anantara Dragon Seseh Bali Resort is developed and owned by the Taryan Group, a leading real estate and development company focused on progressive,
innovative and ambitious development projects founded by Artur Mkhitaryan.
Radisson Hotel Group unveils Mandrem Beach Resort, a member of Radisson Individuals retreats on the tranquil shores of Goa
Radisson Hotel Group has announced the opening of Mandrem Beach Resort, a member of Radisson Individuals Retreats in the picturesque coastal region of Goa. Tucked amidst the serene beaches of Mandrem, the resort offers a unique blend of beachfront and riverfront accommodations to
ensure that the guests experience the epitome of coastal grandeur. This marks the Group’s sixth opening in Goa where it operates hotels and resorts under multiple brands, including Radisson Blu, Radisson, and Park Inn.
Located in a proximity of around 28 km from Manohar International Airport in Goa and Thivim Railway Station, the resort offers a pristine escape for travelers seeking a quiet and secluded beach experience Convenient transportation options, such as taxis, car rentals, and buses, are readily accessible within 1 km of the resort, ensuring a smooth and hassle-free journey for guests traveling by road. The resort transcends the ordinary by providing sophisticated accommodations and a
range of in-resort services to elevate the guest experience. The resort features a stunning 1,800 sq. ft. banquet hall and an expansive beach lawn with panoramic views of the Arabian Sea. Overlooking the river and the beach, the 1,600+ sq. ft. boardroom, Oyster, offers an ideal setting for small-scale corporate meetings and events
Mandarin oriental to open an urban oasis in the heart of Rome
Mandarin Oriental Hotel Group has announced the development of an exceptional luxury property in the centre of Rome, scheduled to open in 2026. This urban oasis will bring the Group’s Italian portfolio to five; complementing its existing properties in Milan and Lake Como, as well as the recent announcements of Cortina and Porto Cervo. Partner in the project is Merope Asset Management a prime Italian Real Estate investment and development company. Mandarin Oriental, Rome will create a unique experience in the city, as the hotel will be housed in ten 19th-century villas,
originally built as homes for prosperous Romans, surrounded by lush landscaped gardens. The villas will accommodate 108 guestrooms and suites, offering serene views of the gardens or the city’s landmarks. Many of the suites will feature private gardens and terraces, enhancing the urban retreat experience for guests The secluded site is located between Via Piemonte and Via Sallustiana within The Gardens of Sallust, an
ancient Roman archaeological site, featuring magnificent landscaping and historic charm, which offers visitors a glimpse into the grandeur of Rome's past.
Hong Kong To Host The 30th Edition of Routes World In 2025
Hong Kong has been confirmed as the destination for Routes World 2025. The event will take place from September 24-26, 2025, and be hosted by Hong Kong International Airport (HKIA) at AsiaWorld-Expo, with support from
host the 2025 WA Tourism Conference, bringing together 250 industry delegates from across Western Australia over three days. The 10th iteration of the event will take place from 26-28 May 2025. Fremantle has been awarded gold for local government tourism at the awards for the past three years running. It was also inducted into the WA Tourism Hall of Fame last year.The WA Tourism Conference was introduced in 2015 as an industrywide event and is now co-hosted by a number of industry associations including Tourism Council WA, Visitor Centres WA, Caravan Industry Association WA, Western Australian Indigenous Tourism Operators Council (WAITOC) and the Forum Advocating Cultural and Eco Tourism (FACET). June - July 2024
Hong Kong Tourism Board.
Routes World unites decision makers from airlines, airports and the destinations they serve from across the globe Negotiations that take place at the event define future air connectivity. The 30th edition of the event is expected to attract VPs and heads of network planning from over 260 of the world’s leading and fastestgrowing airlines. With the completion of the Three-runway System (3RS) expected by the end of 2024, HKIA’s long-term strategy focuses on attracting airlines to open new
destinations and leveraging the market potential of the Greater Bay Area and Mainland China. Following the full completion of the 3RS, the airport will have more slots, allowing new markets such as the Belt and Road Initiative countries and the Middle East to connect to Hong Kong
Speaking at the announcement, Steven Small, director of Routes, said: “The application process to host Routes World 2025 was incredibly competitive. We are delighted to announce that we will be uniting the global route development community in Hong Kong for our 30th edition of the event.”
Fremantle to host 2025 Western Australia Tourism Conference
The City of Fremantle will
Soaring passenger traffic, longer stays in Europe:
Mastercard Economics Institute on travel in 2024
The travel sector in 2024 is breaking boundaries. Through March 2024, market-wide consumer spending on travel is robust with significant increases in passenger traffic, according to the latest global report from the Mastercard Economics Institute. Released recently, “Travel Trends 2024” provides comprehensive insights into the evolving landscape of the travel industry across 74 markets, including Europe
Drawing on a unique analysis of aggregated and anonymized transaction data, including Mastercard SpendingPulse™, and third-party data sources, the report takes a deep dive into key travel trends in Europe for the year and beyond, including:
Tourism continues to outperform in European countries, partly driven by Americans
The travel industry in Europe shines as one of the most resilient sectors within the European economy. The number of overnight stays in Europe totaled 2 91 billion stays in 2023, compared to 2.88 billion in 2019. The significance of US tourists has also risen in Europe: US share of arrivals in Spain rose from 4% in 2019 to 5% in 2023, in Portugal from 6% to 9%, in the UK from 13% to 16%.
Trending
destinations in Europe.
In Europe, Munich ranks as the top trending destination for this summer (JuneAugust 2024)4 as the city is set to host a major global sporting event in June. This is followed by Tirana (Albania), Nice (France),Kerkyra/Corfu (Greece), and Istanbul (Turkey). In 2024, the cheaper seaside destinations of Albania, Croatia and Turkey are registering among the highest growth in flight traffic. Tourism in Albania has grown particularly strongly, with the number of flight routes doubling since 2019 and tourist arrivals rising from 12 million in 2019 to 17 million in 2023.
Top luxury vs budget destinations
More than half of the 20 priciest summer destinations in Europe are in Italy. Along the Adriatic Sea, Taormina, Rimini or several beach towns near Venice are hotspots, including San Michele al Tagliamento, Jesolo, Caorle or Lignano. French villages in Cote d’Azur (Ramatuelle, Saint-Tropez and Cannes) have earned their places in the top 20 luxurious destinations
The most affordable international summer destinations are capital cities such as Bucharest, Warsaw, Budapest, Prague and Spanish beaches (Costa Brava, Costa Del Sol) The shoulder season Tourists in Europe are shifting away from peak summer (July-August) towards “shoulder” months (May-June and September-October) The share of
overnight stays in the European Union during shoulder season increased 1 8 percentage points over the last decade. This shift makes continued growth in European travel possible as peak summer hits capacity constraints
The countries with the biggest shift away from peak summer months include Mediterranean countries like Croatia, Greece, Portugal and Italy
However, even northern countries like Denmark, Sweden, Finland and the Netherlands have seen a shift away from peak summer months
Leisure for longer
Tourists in Europe have spent two extra days on vacation on average –which is higher than the global average of one extra day per trip- with the trend driven by affordable destinations and warmer climates. For each extra 6 degrees Celsius of temperature, the estimated increase in length of stay is approximately 1 day
Experience economy on the go
Consumers have prioritized meaningful experiences over material goods, even when traveling. Spending on experiences now totals 12% of tourism sales, according to SpendingPulse Destinations which measures in-store and online retail sales across all forms of payment - the highest point in at least five years as of March 2024. UK travelers tend to spend one of every six dollars on experiences and nightlife, compared to the global average, which is closer to one in every 10 dollars Finally, European cities, including London, Paris, Barcelona, Spain, Dublin, Amsterdam, Lisbon, Portugal, Rome and Copenhagen, Denmark have the most vibrant nightlife scene in the summer
New SITE research reveals corporate planner insights
Corporate planners on incentive travel trends for 2024 and beyond
The Society for Incentive Travel
Excellence (SITE) has announced the launch of its latest research project, aimed at providing unparalleled insights into the evolving landscape of incentive travel and motivational events
SITE's new snapshot report, "Incentive Travel & Motivational Events," dives into the current trends, challenges, and opportunities faced by corporate planners who are at the forefront of designing impactful incentive experiences. This comprehensive study, supported by Hilton, reflects the perspectives of nearly 100 global corporate event organizers and promises to be a crucial resource for industry professionals
SITE CEO Annette Gregg emphasizes the importance of this research in her statement: “In today’s dynamic and rapidly changing event landscape, staying informed through data-driven
insights is more critical than ever. Our latest study offers a detailed view of what’s on the minds of industry professionals who are responsible for creating memorable and effective incentive travel programs. We are proud to partner with Hilton to bring this invaluable information to our members and industry colleagues ”
The study covers a range of topics, including destination selection criteria, planners’ educational backgrounds, and key factors influencing the success of incentive events. It also highlights preferred partnerships and collaboration strategies that lead to the best outcomes for these events.
Kim Napolitano, Executive Director, Industry Relations & Intermediary Group Sales for Hilton, shares her enthusiasm for the project: “At Hilton, we recognize the critical role that incentive travel plays in driving motivation and business success
Supporting actionable research like this is a cornerstone of our commitment to the incentive industry. We believe that informed, data-driven insights are essential for strategic decision-making and planning. This report provides a comprehensive view of current trends and challenges, and we hope it serves as a valuable resource for planners and suppliers alike ”
Key findings from the report include:
Destination selection: safety, health, and security are now as crucial as destination appeal and infrastructure
Professional development: a significant portion of planners have over a decade of experience, highlighting the depth of expertise in the industry.
Partnerships: DMCs and hotel representatives are seen as vital partners, more so than local affiliate offices.
Melbourne Convention Bureau (MCB)
In a move to champion sustainable business events, Melbourne Convention Bureau (MCB) has unveiled its latest interactive Melbourne eGuide, spotlighting the city's sustainable suppliers, products, and experiences. Aimed to guide event planners and delegates alike to meet with purpose, this special edition of the Melbourne eGuide is set to inspire event planning with a focus on sustainability
MCB Chief Executive, Julia Swanson explained this special edition of the Melbourne eGuide is an exciting and important inspiration tool for event planners. Melbourne's commitment to sustainability has earned it recognition as a global sustainability leader, its position as the top sustainable city in
Australia for business events in the Global Destination Sustainability Index. The special edition eGuide reflects why Melbourne holds this coveted title, highlighting a range of sustainable initiatives across the city.
From carbon-neutral certified suppliers to leading dining options advocating the circular food economy with sustainable sourced produce and upcoming environmentally responsible hotels built with reclaimed and recycled materials, the eGuide showcases Melbourne's business events offerings
dedicated to sustainability. Business event planners can access the latest free Melbourne eGuide and MCB Recommended Supplier Directory to find inspiration for planning their next impactful business event in Melbourne.
IHG Hotels & Resorts launches industry first 'Low Carbon Pioneers' programme
IHG Hotels & Resorts, a global
leader in hospitality, has announced the launch of its Low Carbon Pioneers programme, which brings together energy efficient hotels that have no fossil fuels combusted onsite and are backed by renewable energy. This group of low operational carbon hotels is the first community of its kind in the industry and will help IHG test, learn and share findings on sustainability measures. The ambition is to inspire other properties to join the programme and also help encourage wider adoption of carbon reduction practices across IHG's estate. The first Low Carbon Pioneer hotels span different IHG brands and locations at these properties:
Ÿ Holiday Inn Express Madrid Airport, Spain
Ÿ Iberostar Waves Cristina, Spain
Ÿ Kimpton BEM Budapest, Hungary
Each Low Carbon Pioneer hotel will feature sustainable solutions such as high-efficiency heat pumps for heating and hot water generation, as well as fully electric kitchens. Every property will also have an operational sustainability certification recognised by the Global Sustainable Tourism Council, such as Green Key, or a sustainable building certification, such as LEED, BREEAM or EDGE. To track and measure their energy data, Low Carbon Pioneer hotels will use IHG's Green Engage environmental platform. Additional hotels will join the Low Carbon Pioneers programme across all regions and IHG is also developing a "low-carbon ready" group of hotels in preparation for when it becomes possible to fully back all energy with renewables in
countries or districts where this is not currently available
Guests seeking more sustainable stays will find hotels marketed as low carbon or low carbon ready across IHG's booking channels to make it clear which ones are energy efficient, have no fossil fuels combusted on-site and are backed by renewable energy. With almost all IHG's top global corporate accounts setting net-zero or carbonneutral targets, these hotels will be attractive to corporate clients looking to meet their own sustainable travel commitments. Energy efficient, lower operational carbon hotels can also provide potential future benefits to owners, such as greater alignment with environmental regulatory changes and better access to green finance for new projects
June - July 2024
The Hemis Festival of LADAKH
The biggest and most famous of the monastic
festivals, frequented by tourists and locals alike is that of Hemis,which celebrates the victory of good over evil. Celebrated annually on the tenth day of the Tse-Chu, the lunar month in the Tibetan calendar, Hemis Festival is a two-day event. It marks the birth anniversary of Guru Padmasambhava(Guru Rinpoche), the Indian Buddhist mystic. This festival is held in the Hemis Monastery, which is beautifully decorated for the occasion.
Hemis Monastery is a Himalayan Buddhist monastery (gompa) of the Drukpa Lineage, in Hemis on the bank of Indus river, Ladakh, India. Situated 45 km from Leh, it was re-established in 1672 by the Ladakhi king Sengge Namgyal. The annual Hemis festival honouring Padmasambhava is held there in early June
June - July 2024
The Hemis festival takes place in the rectangular courtyard in front of the main door of the monastery. The space is wide and open save two raised square platforms, three feet high with a sacred pole in the centre. The platforms mark out the centre of the performance space, in front of the main door to the monastery. A raised dias with a finely painted small Tibetan table is placed with the ceremonial items – cups full of holy water, uncooked rice, tormas made of dough and butter and incence sticks
Locals dress up in traditional attires and gather in the courtyard of the monastery. The lamas perform cham or masked dances to the beats of drums, cymbals and horns Sometimes plays are enacted to the amusement of the spectators. The vibrant costumes donned by the lamas are a particular highlight of the festival. Their long gowns, striking masks and elaborate headgears come together to make their performances more enchanting Interestingly, every mask holds a special significance
‘Chang‘, a local liquor is also enjoyed during the celebrations, and exhibitions are organised that display Thangka paintings along with exquisite handicrafts and gemstones
Besides being popular among locals, the festival also draws a lot of tourists from across the world.
LeslieThng
The Singapore Airlines (SIA) Group has announced the promotion of Mr Leslie Thng to Executive Vice President, effective 1 July 2024. Mr Thng, remains the Chief Executive Officer (CEO) of Scoot, SIA’s low-cost carrier subsidiary. He will continue to report to SIA CEO Mr Goh Choon Phong, as well as the Board of Budget Aviation Holdings, Scoot’s holding company. Scoot has experienced significant growth under Mr Thng’s leadership, with its capacity, passenger traffic, and load factors exceeding pre-pandemic levels in 2024. This success reinforced its position as a leader in the low-cost carrier segment.
Minor Hotels has appointed Puneet Dhawan as Head of Asia as the group plots its growth in Asia and India. From July, Dhawan will be responsible for the performance of all Minor Hotels properties in Asia, working in close collaborationwith the Minor Hotels senior leadership team and will report to Minor Hotels CEO Dillip Rajakarier.Dhawan, a seasoned professionalwith a 30-year hospitality career spanning Asia, Europe, and the Middle East, brings a wealth of experience to his new role. He will be based in the group’s Bangkok Corporate Office when he joins Minor Hotels in July.
Vicki Miller
Vicki Miller, the Director of Marketing and Digital at VisitScotland, has been appointed as new Chief Executive Officer (CEO). She will take over from Malcolm Roughead OBE, who will retire from VisitScotland at the end of September after more than 23 years with the organisation and 14 as CEO. Vicki is an experienced leader and marketing expert. Her appointment as CEO follows an open recruitment process which was led by VisitScotland’s Board and attracted candidates from a range of backgrounds.
Barbara Muckermann
Kempinski Hotels announced the appointment of Barbara Muckermann as Chief Executive Officer. Muckermann previously was responsible for leading Silversea Cruises (part of Royal Caribbean Group), the world’s largest ultra-luxury and expedition cruise line. With more than 25 years of hospitality experience, Barbara joins the iconic global luxury hospitality brand at an exciting time, as Kempinski prepares for impressive growth in new regions worldwide and more spectacular properties on the horizon.
Puneet Dhawan
June - July 2024
Subhabrata Roy General Manager
COURTYARD BY MARRIOT
Smart Efficient & Dynamic Hotel
“The future of MICE in Navi Mumbai market is very bright. Large corporates are moving their offices in and around Navi Mumbai, the corporate movement to this extended part of Mumbai has drastically changed for good. With some turnkey infrastructure projects and state of the art airport that is scheduled to open soon, more hotels will open in this region adding up to the already existing inventory. CIDCO is now supported by the much needed inventory in Navi Mumbai. Corporates need to now explore Navi Mumbai as an option for their MICE requirements ”
Courtyard by Marriott Navi Mumbai
TMS. Can you provide a brief history of Courtyard by Marriott, Navi Mumbai, and describe its journey since its inception?
Subhabrata Roy. Courtyard By Marriott Navi Mumbai opened its doors to the guests in December,2022. 105 rooms hotel with spectacular views from any space of the hotel. Strategically located, of Mumbai Bengaluru National Highway next to DY Patil Sports Stadium, 2 km from Mindspace, 3.5 km from CBD Belapur and 6 km from CIDCO and Ikea. A well-equipped fitness center, a spa and an infinity pool A perfect setting for meetings, social events and weddings, our pillarless Ballroom room features natural lighting and modern equipment and technology.
Courtyard Navi Mumbai is a gourmand’s paradise with 4 distinct Food & Beverage offerings starting with Courtyard Pavilion(Multi-cuisine 24x7), Malang (Indian Specialty), The Box Lounge(Lounge) & Maison de Café (Café).
TMS. What distinguishes Courtyard by Marriott from other hotels in the area? Can you highlight any unique amenities, services, or experiences that guests can enjoy?
Subhabrata Roy. Rooms: Courtyard By Marriott Navi Mumbai has the largest room size in Navi Mumbai all at an impressive elevation.
The hotel has best panoramic view of the stadium on one side against the backdrop of the sea and the hills on the other.Location: An ideal location, ease of access to the Mumbai-Pune-Bangalore highway leading to major business areas of Mumbai.F&B
Outlets: The hotel comprises of 4 F&B outlets that is unique among hotels in Navi Mumbai and operates the only 24 hrs restaurant in the region.
The Box Lounge The poolside lounge on the 8th floor with a bird’s eye view of the Stadium.
June - July 2024
TMS. What types of meeting and event facilities does Courtyard By Marriott Navi Mumbai offer? Could you provide details on the various spaces, their capacities, and the types of events they are best suited for?
Subhabrata Roy. The hotel has total of 9,600 sq. ft. of Banquet spaces to hosts various Corporate and Social events. We have 3 venues the largest one being Jaymala Ballroom, Keshav Studio, Ganga Studio & The Box Lounge – ranging from 600 to 8000 sq. ft. in size.
The Box Lounge is idyllic and a perfect space with scenic view and a well-stocked bar with labels from all over the world making it a preferred venue for Social functions like pool partys, birthdays, engagements, sangeet, wedding pre-functions & cocktail dinners.
TMS. Why should organizations consider Courtyard By Marriott for their MICE events? What specific features, services, or advantages does your hotel offer to ensure the success of these events?
Subhabrata Roy. A wide variety of venues to choose from. All the 4 event spaces are blessed with ample natural light. Our Banquet spaces are pillar less and spacious making it ideal for a different kinds of event set-up and a plethora of experiential events.
TMS. Are there any upcoming projects, renovations, or service enhancements planned for the the future? How do you envision the hotel evolving to better serve its guests in the future?
Subhabrata Roy. The hotel has some un utilized spaces, the future plans are to convert them into additional banquet venues, lavish executive lounge. A rooftop space that could be an open air venue for a restaurant/bar or multi utility event space. We aim to make it the best onestop destination for all your event and banqueting requirements.
TMS. Any message that you would like to share?
Subhabrata Roy. The future of MICE in Navi Mumbai market is very bright. Large corporates are moving their offices in and around Navi Mumbai, the corporate movement to this extended part of Mumbai has drastically changed for good. With some turnkey infrastructure projects and state of the art airport that is scheduled to open soon, more hotels will open in this region adding up to the already existing inventory. CIDCO is now supported by the much needed inventory in Navi Mumbai. Corporates need to now explore Navi Mumbai as an option for their MICE requirements.
Airlines can thrive in an evolving landscape while contributing positively to the environment and society
Romana Parvi, Regional Manager South Asia, Jazeera Airways
TMS. Please give us a brief background of your role at Jazeera Airways, highlighting your professional journey so far.
Romana Parvi. I joined Jazeera Airways six years back. In my capacity as Regional Manager - South Asia, for Jazeera Airways, I oversee all operations, marketing, and growth strategies for the airline in the region. My key responsibilities include maximizing revenue and profits for the business by efficiently leading our teams. I have worked in the aviation industry for over 18 years including five years with Air Arabia as Sales Manager - Western & Northern India before joining Jazeera Airways as Country Manager for India in 2018
TMS. Please tell us more about the rich legacy of Jazeera Airways.
Romana Parvi Jazeera Airways is a leading low-cost carrier based in Kuwait. Established in 2004, Jazeera is the region’s first non-government, and the first to be listed on the Kuwait Stock Exchange. We currently fly to 60 destinations across the Middle East, Central and South Asia, Europe, and Africa, operating a fleet of 23 aircraft. In India, we serve six cities, offering direct connectivity to non-resident Indians and tourists from Kuwait. Our focus on convenient, and affordable travel continues to be our USP.
TMS. What are your plans for your upcoming tenure at Jazeera Airways and what strategies would you implement to achieve that vision?
Romana Parvi. At Jazeera Airways, our plans include further expanding our network and enhancing our services to meet the evolving needs of our passengers.
To do this, we continue to explore new destinations, build on operational efficiency, and offer more products and services for a positive travel experience.
TMS. How would you describe the current state of the aviation industry globally? What are the key trends shaping up in the industry today?
Romana Parvi The aviation industry globally is facing challenges such as overcapacity, fluctuating fuel prices, and geopolitical shifts. Key trends shaping the industry include sustainability initiatives, digital transformation, and the rise of low-cost carriers. At Jazeera Airways, we are committed to enhancing operational efficiency and augmenting the passenger journey with unparalleled convenience and efficiency at affordable prices
TMS. How is technology influencing operations and services in the aviation sector? Are there specific technological advancements that have had a significant impact recently?
Romana Parvi. Technology plays a significant role in
improving operations and services in the aviation sector Advancements such as predictive maintenance, biometric boarding, and AI-powered customer service are enhancing efficiency and passenger experience
TMS. How do regulatory changes affect the operations and strategies of aviation establishments?
Romana Parvi Regulatory changes can significantly impact the operations and strategies of aviation establishments, requiring adaptation to new standards for safety, security, and environmental sustainability. Compliance with regulations while maintaining operational flexibility is essential for success.
TMS. What steps are being taken within the aviation industry to address environmental and sustainability issues? Are there specific initiatives or goals set by companies to reduce their carbon footprint?
Romana Parvi Jazeera Airways, an IATA member, is committed to achieving net zero CO2 emissions by 2050.
We are actively engaged in sustainability endeavours, with initiatives spanning carbon offset programs, fleet modernization, and adoption of eco-friendly operational practices that include:
1. Operating the A320neos
2. CHOOOSE carbon offset program for customers
3. Changing to sustainable service ware on all its flights
We published our first ESG report last year and have also placed an order to retrofit our fleet with the world’s lightest aircraft seats. This will result in a considerable weight saving of 1.2 metric tons per aircraft.
TMS. How do alliances and partnerships contribute to the success of airlines in the current competitive landscape? Are there any expansion plans that may lead Jazeera Airways to greater heights?
Romana Parvi. Collaborative alliances and strategic partnerships are key players in the competitive arsenal of airlines. These collaborations and partnerships facilitate expanded route networks, seamless code-sharing agreements, as well as resource optimization. At Jazeera, we have partnered with technology provider Dohop, to introduce Jazeera Global and enhance connectivity for our valued passengers. Jazeera Global enables passengers to book connections from Jazeera flights on to other airlines to
various destinations in a single seamless booking process, on the Jazeera website and App. Travellers can visit either of these platforms to view flight options through Jazeera Global
TMS. Which regions or markets are considered as emerging opportunities for growth in the aviation sector? In your vision, how do you see India as a source market to expand your horizons?
Romana Parvi. Markets in Asia, Africa, and Eastern Europe are emerging opportunities for growth in the aviation sector India, with its growing middle-class population and increasing air travel demand, also presents significant potential for expansion. Jazeera Airways currently flies to six destinations in the country which have a potential to grow further if we are allowed more seat capacity
TMS. Please share a message to the industry.
Romana Parvi I would like to emphasize the importance of customer-centricity, innovation, and sustainability. By prioritizing passenger satisfaction, embracing technological advancements, and adopting sustainable practices, airlines can thrive in an evolving landscape while contributing positively to the environment and society.
Rajan Sehgal, Chairman , TAAI-NR Co – Chairman, PHD Chamber of Commerce
TMS. Please tell us about your glorious expedition and how you landed in this splendid industry.
Rajan Sehgal Travel has always been my passion. After school, Delhi University opened a very unique concept of graduation in specific subjects, and one of them was Travel & Tourism. So I did my graduation and post-graduation in Travel & Tourism
I worked with GSA - Lufthansa German Airlines, during which I was sent to Germany for various courses. I also worked with ITC - International Travel House before starting my own travel business. For me, I am still gaining knowledge and experience every day.
TMS. What are the primary challenges hindering the development of golf infrastructure in tier-2 and tier-3 cities?
Rajan Sehgal It's very difficult to make a golf course a profitable business unless it is combined with real estate, resorts/hotels with conference venues, which we lack in tier2 and tier-3 cities. However, it is becoming very popular, especially after COVID
TMS. How can the India Golf Tourism Association enhance its marketing efforts to attract more international golf tourists?
Rajan Sehgal With the support and guidance of the Ministry of Tourism, State Tourism Boards, and chambers like FICCI and PHD Chamber of Commerce, we organize various Golf Tourism conclaves. We invite foreign golf tour
Critical situations CALL FOR CLINICAL
operators to interact with our golf tour operators and show them the potential of golf tourism in India. Even during G20 Tourism Summits, we organized golf for foreign delegates.
TMS. What initiatives is the India Golf Tourism Association undertaking to ensure responsible environmental practices within the golfing sector?
Rajan Sehgal. You must have seen that after COVID, the first thing that reopened were the golf courses because they are close to nature, greenery, fresh air, and provide an ecofriendly environment. As you see, lots of new real estate developments make sure to include at least a 9-hole golf course to give residents a fresh and clean environment.
TMS. How would you extend your best wishes to the 8th Edition of the Exhibition Excellence Awards 2024, and as a respected member of the jury, what are your expectations and aspirations for the event?
Rajan Sehgal. Exhibition Excellence Awards have been doing great work for many years by selecting and motivating organizations and individuals for their good work. As a jury member, it's our responsibility to select those who have made significant contributions towards the industry, country, and workforce.
TMS. Any message you'd like to share with the industry at large?
Rajan Sehgal. Travel, tourism, and hospitality is a great industry that connects people, states, and countries. Especially in India, which is one of the best tourism destinations, it's our responsibility to market and promote it effectively. For me, travel and tourism do not just mean selling tickets or hotel bookings.
I diversify into film tourism, heritage tourism, golf tourism, wedding tourism, and enrich the skills of our industry.
“India, now being one of the fastest growing economies in the world, India tourism is also poised to becoming a world leader in travel and tourism sector sooner, than later. So let us all work together to achieve this ambitious, yet achievable goal for Incredible India.”
VINOD ZUTSHI IAS RETD FORMER SECRETARY, MINISTRY OF TOURISM, GOVERNMENT OF INDIA
TMS. Can you please provide a brief overview of your career journey, particularly your roles and responsibilities during your tenure as Secretary of the Ministry of Tourism, Government of India?
Vinod Zutshi. I started my career-journey in the IAS (Indian Administrative Service) in the year 1982 at the prestigious Lal Bahadur Shastri Academy of Administration, Mussoorie and ended this journey as Secretary in the Ministry of Tourism, Government of India in the year 2017. During these 35 years, I held responsible positions in various departments , PSUs and variety of sectors in Govt of Rajasthan and Govt of India, with maximum tenure in Travel, Tourism, Hospitality and Aviation sectors. My journey to serving tourism sector has however continued even after my superannuation, as an advisor and a resource person, with the objective of sharing my experience and knowledge with tourism fraternity.
The role and responsibility of Secretary in Ministry of Tourism, Govt of India is primarily to formulate national policies, schemes and programs and to ensure their effective implementation, for faster development and promotion of tourism in India and I can say that through strategic initiatives and good execution and with cooperation of all tourism stakeholders of the country , India tourism,during my tenure, recorded an impressive ‘double digit’ growth rate of 10% in 2016 and 14 % in 2017 in foreign tourist arrivals versus the
global average growth rate of 3.9% in 2016 and 6.8% in 2017. India tourism also registered a record 1.65 billion domestic tourist visits in 2017.
TMS. What significant achievements or initiatives did you undertake during your tenure that have had a lasting impact on the tourism sector in India?
Vinod Zutshi. Some significant initiatives and achievements during my tenure as Secretary, Tourism, Ministry of Tourism Govt of India, that brought good results for India tourism and may have a lasting impact on country’s tourism sector were :
Ÿ E-visa reforms by which e-tourist visa, e-business, econference and e-medical visa facilities were started for 161 countries.
Ÿ Aggressive Incredible India promotional campaign restarted with a Comprehensive Global Media plan.
Ÿ Started a new venture 24x7 Infoline/helpline for tourists in 12 languages.
Ÿ Organised the first ever “Incredible India Global Tourism Investors” summit in New Delhi in September 2016.
Ÿ For tourism promotion, digital and social media campaigning launched for the first time by the Ministry.
Ÿ Facilitated development of public tourism infrastructure by sanctioning more than 50 projects to the State Governments and UTs under ‘Swadesh Darshan’ and’ Prashad ‘schemes to the tune of over Rs 5000 crores.
Ÿ Introduced an innovative scheme of providing “Welcome kit with Sim card “to foreign tourists arriving in India on ETourist Visa
Ÿ Organised new events called’’ Bharat Parv’’ on the occasions of Republic Day 2016, Independence Day 2016 and Republic Day 2017.
TMS. In your opinion, what are the key opportunities for growth and development in the business tourism sector, and how can they be effectively leveraged?
India has taken a big leap in the MICE sector, thanks to the following developments :
1. India’s economy has bounced back faster than the world, post-covid, and has emerged as the fastest growing economy. Travel and tourism have also staged a big come back and promise to grow much faster than ever, in the coming times. And the good news is that with the huge investments in building infrastructure being made by the Govt, it is the Business and MICE travel segments which will benefit the most.
five years.
5. Ministry of Tourism has an ambitious plan for setting up of a National Advisory Council for MICE in order to provide an overall vision and strategic direction for the growth of MICE in the Country.
Despite a highly favourable and positive MICE tourism friendly environment in India today, there are many areas which require greater focus by Govt and all stakeholders, to further leverage business and MICE tourism in India. Effective and coordinated marketing of India as MICE destination will take business tourism to greater heights.
There is an urgent need to rationalise high tax structure and costs in the MICE business in India, involving Hotels, Exhibition Centres and Convention Centres. Govt should also consider giving greater institutional support to ICPB, the premiere national bureau of MICE, by empowering it with more financial resources and by providing greater financial and administrative autonomy.
2. An analysis of the world market shows that there is saturation in the matured markets of the US and Europe and now Asia-Pacific is emerging as the next destination in the global business tourism market. And ,India of course would be a big gainer.
3. The G20 meetings held under India’s Presidency have not only acted as a pivotal platform for the country but also brought forth a windfall for its tourism sector, particularly in the MICE segment. With over 200 meetings, the G20 in India showcased the country’s ability to host global events while reaping the rewards of a thriving tourism industry. Moreover, Ministry of Tourism has selected and earmarked the 57 locations where the G20 meetings took place ,for dedicated promotion as MICE tourism destinations.
4. The National Strategy plan for MICE, prepared by the Ministry aims to enhance India’s share in the MICE business to 2% and enhance India’s ICCA ranking to the top 20 in
TMS. Looking back on your career, what are you most proud of achieving, both professionally and personally?
Vinod Zutshi. Serving the people of our great country as a civil servant, in the IAS for 35 years, at all levels, from village to district ; at the state level and finally at the national and global level gives me the sense of biggest achievement and happiness, both professionally and personally.
TMS. How would you extend your best wishes to the 8th Edition of the Exhibition Excellence Awards 2024, and as a respected member of the jury, what are your expectations and aspirations for the event?
Vinod Zutshi. Exhibition Showcase Team are doing a wonderful service towards promotion of Business and MICE tourism in India, with special focus on Exhibition tourism by hosting the Exhibition Excellence Awards Events. I had the opportunity of being on the Jury for the 7th edition of EEA 2023 and I had a wonderful experience of that spectacular event. I am sure that the 8th edition will turn out to be the most successful event and I express my best wishes for its grand success.
“We're All Business, Moly
Sharad
K Upadhyay, General Manager,
TMS. Could you please tell us about any specialized services or amenities offered for MICE groups hosting events at the hotel?
Sharad K Upadhyay. At Crowne Plaza Greater Noida, attention to detail is our hallmark, and nowhere is this more evident than in our commitment to personalized experiences. Whether hosting a corporate conference, a wedding celebration, or a social gathering, our dedication to customization ensures every aspect of the event is tailored to perfection. From the moment the guests arrive, they are greeted with a warm and traditional welcome, setting the tone for an unforgettable experience. Our discerning approach extends to their accommodations, where customized special amenities await in their rooms, reflecting the essence of their event. We believe in going above and beyond to elevate the event/ celebration. Our service staff embodies the theme of the gathering, with their uniforms thoughtfully tailored to complement the occasion, adding an extra touch of sophistication. For corporate groups seeking team-building opportunities, our expansive lawns provide the perfect setting for a range of group activities, fostering camaraderie and collaboration amidst the serene surroundings. At Crowne Plaza Greater Noida, we understand that every event is
The property is one of the largest in DelhiNCR with a room inventory of 398, along with 70,000 sq ft of banqueting and conference space.We also boast of 6 award winning restaurants specializing in Indian, Pan-Asian, Italian and global flavours.
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Crowne Plaza Greater Noida
unique, and our commitment to customization ensures that the vision becomes a reality, leaving a lasting impression on every attendee.
TMS. How does the hotel support event planners in organizing successful corporate gatherings, including providing access to breakout areas and onsite catering options?
Sharad K Upadhyay. With our expansive 8.5-acre property, we stand out among competitors, providing ample space for large-scale events and customization. Despite being away from the city center, our tranquil setting is a welcome retreat for guests, complemented by easy accessibility via major highways and transportation hubs. Customization is key to meeting the diverse needs of our clients, from tailored menus to themed décor. By offering personalized experiences, we exceed expectations and create unforgettable events. Moreover, strategic networking and partnerships with local businesses and event planners expand our reach and enhance our offerings.
In essence, our location provides opportunities for success. By highlighting our advantages, offering customization, and fostering partnerships,
we position ourselves as the premier choice for events in Greater Noida
TMS Could you share examples of successful corporate events or conferences hosted at Crowne Plaza, highlighting the hotel's expertise in catering to MICE requirements?
Sharad K Upadhyay. Thanks to the strategic initiatives that have been put into action, Crowne Plaza Greater Noida has experienced significant expansion, particularly in the postCovid period. In 2022, our total revenue surpassed 87 Crores, and we crossed 120 Crores in 2023, all thanks to the carefully planned strategies designed to attain these objectives. Our Average Daily Rate (ADR) showed a remarkable growth of 42% in 2022 and 37.5% in 2023, resulting in an impressive average annual growth rate of approximately 40%. When we consider all these factors together, our profit margin increased by 13.28% in 2022 and 7.26% in 2023.
Some key events include Moto GP, SATTE, MMA MFN, Outdoor Caterings for HCL amongst others.
TMS. What sustainability initiatives has Crowne Plaza implemented to minimize its environmental impact?
providing information on cleanliness, updated training for our colleagues, and the availability of individual guest amenity cleaning kits on request. To elevate our standards further, we've partnered with Ecolab and Diversey to implement hospital-grade disinfectants, transforming our properties from merely aesthetically clean to clinically clean, ensuring the safety and well-being of all our guests.
TMS. What types of meeting rooms and configurations does the hotel offer to accommodate different sizes and styles of gatherings?
Sharad K Upadhyay. We have 6 types of rooms - standard, club, deluxe suite, executive suite, presidential suite, apartments. Average room size is 36 sq m with a wooden floor and minimal yet classy design to exude elegance. Each washroom is equipped with a bathtub and sustainable bulk body care amenities such as shampoo, body lotions, hand wash, etc. The in-room amenities include free wifi, Separate Bath and Walk-in Shower, stocked mini bar, workstation.
The hotel
offers 17 break-out rooms, along with 51,000 sq. ft banqueting and open space, making it an ideal location to conduct social and corporate events of all sizes and nature.
Sharad K Upadhyay. Our commitment to cleanliness is at the core of our hospitality experience. We take pride in our IHG Way of Clean program, which was established through a valuable partnership with global hygiene and cleaning technology leaders. This program equips our associates with the foundational knowledge and skills necessary to maintain the highest standards of cleanliness in our guest rooms. Moreover, at IHG hotels we have IHG Clean Promise that assures our guests of a superior level of cleanliness throughout their stay. This commitment encompasses a rigorous deep cleaning and disinfection process, evident in various aspects of our hotels. We have also teamed up with Cleveland to enforce specific cleanliness protocols, including
TMS. What makes Crowne Plaza stand out compared to other hotels nearby?
Sharad K Upadhyay. Crowne Plaza Greater Noida is located in the heart of Delhi - NCR over an area of 8.5 acres. The property is one of the largest in Delhi - NCR with a room inventory of 398, along with 70,000 sq ft of banqueting and conference space. We also boast of 6 award winning restaurants specializing in Indian, Pan-Asian, Italian and global flavours. The hotel offers 17 break-out rooms, along with a newly launched spa specializing in ayurvedic massages and therapies. We also have an open sky pool along with a fitness centre equipped with state-of-the-art offerings.
ISaudiArabiasimplifiesvisaprocessestoattract
SaudiArabiasimplifiesvisaprocessestoattract
n a bid to accommodate the diverse travel requirements of Indian tourists, Saudi Arabia had recently offerd a variety of visa options, including stopover visas, eVisas, and visas-on-arrival. The introduction of these streamlined services is expected to significantly boost tourism, aligning with Saudi Vision 2030’s goal of welcoming 7.5 million Indian tourists by 2030. By the end of 2024, Saudi Arabia aims to attract 2.2 million tourists from India, tapping into its potential as the world’s largest source market.
To facilitate the visa application process, Saudi Arabia has established ten visa centers across major Indian cities, including Mumbai, Delhi, Cochin, Chennai, Hyderabad, Ahmedabad, Bangalore, Lucknow, Kolkata, and Calicut. These centers offer specialized services to assist
Indiantourists
Indiantourists
travelers with their visa applications Plans are also underway to open more centers in other cities, further enhancing accessibility for Indian tourists.
The Saudi Arabia Stopover Visa allows Indian tourists to apply online up to 90 days in advance through the Saudia website. This visa is valid for 96 hours and incurs a nominal fee for administrative and insurance services, providing a convenient option for short visits.
The eVisa is available to Indian
nationals holding a valid tourist or business visa from the US, UK, or any Schengen nation, as well as permanent residents and those with a valid residency visa from a GCC nation. This visa can be obtained online before travel through the official website.
For those meeting the same criteria, visas-on-arrival can be obtained at Saudi international airports. Visitors can apply at passport control offices or self-service kiosks upon arrival, ensuring a smooth entry process. Indian tourists who do not meet the specific visa criteria can apply at the designated visa centers in India. The process includes preparing documents, scheduling appointments, submitting applications, enrolling in biometrics, and retrieving passports Umrah-seekers can also choose from the available visa options to facilitate their pilgrimage
TStatistics showed almost four million overseas tourists came to Scotland last year, an increase of 15% on 2019 levels with spend also up 41%. The previous record for international visits was in 2018 when Scotland welcomed 3.7 million overseas tourists. This means that in 2023, Scotland was the only UK nation or region to surpass 2019 levels
The main purpose of international visitors trips to Scotland last year was for a holiday (2.5 million visits). This was followed by visiting friends and relatives (1 million), then for a business trip (366,000). European visitors were responsible for more than half of all trips (58%) with trips increasing by almost a fifth compared to 2022.This was followed by North American visitors which accounted for almost a quarter of total visits (24%), up by 16% on the previous year. Visitors from the rest of the world accounted for 17% of all inbound visits.
he 2023 International Passenger Survey (IPS) by the Office of National
Abha International Airport is the Saudi Arabia’s first silent airport
Abha International Airport has become the first silent airport in Saudi Arabia. The airport authorities have announced the decision to transform the airport into a silent one. There won’t be any more
MIRAL ANNOUNCES
Mannouncements with regard to take off, boarding of passengers, the last call for passengers and the like. Instead of audible calls, all flightrelated information will now be communicated through flight display screens and at boarding gates prior to passenger boarding.
The management issued a decision to transform the airport into a silent one based on keeping up with the best global practices applied in several international airports around the world.
The airport administration said in a statement that this practice has been applied in several airports around the world, including Singapore Changi
International Airport, Zurich International Airport, Dubai International Airport, Amsterdam International Airport, and London City International Airport.
There will be an awareness campaign on the silent airport concept that includes multilingual information boards and electronic notices to clarify and draw the attention of travelers to the absence of voice calls at the airport.
A voice call system will be installed during the next few months, which will only be used in some emergency situations such as cancellation or delay of flights or any other announcements of importance to passengers.
HIGHEST EVER VISITATION NUMBERS FOR YAS ISLAND AND SAADIYAT ISLAND IN 2023
iral, the leading creator of immersive destinations and experiences in Abu Dhabi, announced record-breaking visitation numbers in 2023 across Yas Island and Saadiyat Island, witnessing an extraordinary surge in destination visits and setting a new benchmark.
Revealed during Arabian Travel Market 2024, Yas Island recorded over 34 million visits, a rise of 38% compared to 2022, which recorded 24.9 million. Similarly, Saadiyat Island saw a 44% visitation
growth compared to 2022. The theme parks across the Island also saw a substantial 167% increase in international visits, primarily driven by travellers from India, the UK,
Russia, and Germany. The destination also welcomed 23 MICE Groups – a 77% rise compared to the previous year – with a total related increase in spending of 62% compared to the previous year
These results were driven by Miral’s partnership with Abu Dhabi Convention & Exhibition Bureau which led to the creation of the Abu Dhabi Convention & Exhibition Bureau and Miral Joint Business Event Fund, to strengthen the emirate’s position as a key MICE destination.
Rural tourism and economic inclusivity on firm foundation across South Africa
In a significant stride towards bolstering rural tourism and fostering economic inclusivity, 150 properties from villages, small towns and dorpies have received certificates of compliance and recognition for completing the Basic
Quality Verification (BQV) programme. The awards ceremony took place during the second day of Africa’s Travel Indaba (ATI) at the Inkosi Albert Luthuli International Convention Centre (ICC) in Durban. Out of 210 participants, 150 have now attained certification in Basic Quality Verification.
This milestone marks a pivotal moment in the journey towards enhancing the quality and inclusivity of tourism offerings across South Africa.
The BVQ program, operated by the Tourism Grading Council of South Africa, a business unit of South African Tourism, supports homestays and emerging tourism
ventures in small communities also referred to as in villages, towns, and small communities (VTSD) to grow. It guides these establishments through a structured development process, enabling them to engage with the tourism market and access funding, even if they do not meet the core requirements of grading
Essentially, it's about helping smaller, less formal accommodations and attractions become part of the tourism industry and thrive. The BVQ programme was piloted in the Eastern Cape between 2020 and 2021, thereafter it was rolled out in KZN between 2022 and 2023, producing 29 graduates trained to facilitate the assessment of the products
Travel Meet Asia 2024 concludes with 80% growth and sold-out exhibition spaces
Travel Meet Asia 2024, held at the Indonesia Convention Exhibition (ICE) in Jakarta, concluded with year-on-year growth of 80%, attracting over 1,300 attendees, over 140 exhibitors, and over 180 quality top buyers scheduling over 7,507 business appointments for 2 days Key exhibitors included the Singapore Tourism Board, Czech Tourism Authority, Korea Tourism Organisation, Royal Caribbean International, among others. Notable speakers from Agoda, Cathay Pacific, FCM Indonesia, Intrepid Travel, SABA Hospitality, tiket com, and many more
Travel Meet Asia 2024 has developed into a comprehensive 2-days travel trade show and convention, connecting
Southeast Asia’s expanding travel market to global opportunities. The sold-out B2B event aims to provide a robust platform for travel industry stakeholders to break into new markets in the Southeast Asia region, gather critical industry insights, and explore the rich possibilities the region offers
This year ’ s exhibition saw numerous business appointments and participation from key exhibiting
companies like Singapore Tourism Board, Czech Tourism Authority, Korea Tourism Organisation, Business Events Sarawak, Royal Carribean International, AYANA Hospitality, Frasers Hospitality, Meliá Hotels International, ONYX Hospitality Group, Pullman Hotels and Resorts, NagaWorld Limited, Rembrandt Hotel & Suites Bangkok, Bintan Resorts, Jambuluwuk Hotels & Resorts, Golden Lotus Hotel Group, Munduk Moding Plantation Nature Resort, Nandini Jungle by Hanging Gardens, Global Destination Management Corporation, ONLYONE Africa, Vio Travel, Smailing Tour DMC, VM Travel, come2indonesia com, GMTC, DidaTravel Technology, SiteMinder, and SUNRATE
Resorts World Cruises makes its debut in the Arabian Gulf and Gulf of Oman with the Resorts World One
Resorts World Cruises will be expanding its footprint to the Arabian Gulf and Gulf of Oman with the Resorts World One for a 6-month homeport deployment in Dubai, UAE. Starting from 18 October 2024, the Resorts World One will homeport and depart from Dubai to
offer a 2 Night Sir Bani Yas Weekend Cruise with departures on Fridays; a 3 Night Oman Cruise to Khasab and Muscat departing on Sundays; and a 2 Night Doha Cruise departing on Wednesdays. Guests will have the flexible option to combine two or all three of the itineraries to increase the cruise length to a 4, 5 or 7 Night Cruise. Resorts World One will also add Doha as a homeport during the Qatar school holidays from 24 October to 2 November 2024.
During this period, vacationers will have the additional convenience to embark from Doha to enjoy two 2
Night Dubai Cruises (24 and 31 October departures) and two 5 Night Dubai–Khasab-Muscat Cruises (26 October & 2 November departures). Resorts World Cruises operates cruises with homeports in Singapore, Malaysia, Hong Kong, Taiwan and Indonesia.
Resorts World One is expected to make 75 calls in the region with 150,000 passengers over the 6-month period, which will significantly contribute to the growth of cruise tourism in the Arabian Gulf and Gulf of Oman. Resorts World One will attract a new segment of cruise passengers from Asia, increasing diversity to the Arabian Gulf cruise market.
