The latest news & reviews from the industry
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Inside:
Decarbonising Airports – What Can Be Done?... p.6
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inter airport Europe The world’s leading airport exhibition... p.10
2021 Issue 1
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If you care about it, we securely connect it. cisco.com/go/transportation
Letter from the Editor
Dear Readers, Welcome to the very first issue of our Airport Industry-News e-magazine, which comes at a time when the industry is just starting to return to real-world events, rather than virtual conferences and exhibitions. One of the first events to run again is inter airport Europe, held in Munich, Germany in November. Consequently, we have chosen to feature this key airport event in our inaugural airport magazine. As with our long-standing and successful sister Railway-News e-magazine, we have structured this issue into sections – Ramp, Data & Terminal – which mirror the main streams at inter airport Europe. This will allow you to find your area of interest easily and quickly.
One of the central talking points across the whole transport sector is decarbonisation to meet governmental net zero targets and airports are no different. Making airports greener and cleaner is going to be one of the seminar topics at inter airport Europe and we look at some of the ways in which airports can respond to the sustainability challenge in our feature ‘Decarbonising Airports – What Can Be Done?’ on p.6. You can find the whole list of seminars being held at inter airport Europe here. We will publish our second Airport Industry-News magazine in November 2022. The content submission deadline for this magazine is 21 October. If you want to be featured on the Airport Industry-News website or in our e-magazine, please get in touch with Andrew Lush at al@a2bglobalmedia.com or call +44 7432 725001. Please enjoy the first issue of our Airport Industry-News magazine!
Josephine Cordero Sapién, Editor-In-Chief
Meet the Team! ANDREW LUSH
Director al@a2bglobalmedia.com
JOSEPHINE CORDERO SAPIÉN Editor-in-chief jcs@a2bglobalmedia.com
NICOLA BROWN
Head of Sales nb@a2bglobalmedia.com
LAURA KINGDOM
Head of Client Content lk@a2bglobalmedia.com
BETH GUY
Client Liaison bg@a2bglobalmedia.com
AMBER GUY-KEMP
Design hello@gkb-creative.com
a2b Global Media Ltd The Generator Hub, The Gallery Kings Wharf The Quay, Exeter EX2 4AN Office: +44 (0)1392 580002 Mobile: +44 (0)7432 725001 Email: info@a2bglobalmedia.com Website: airportindustry-news.com To subscribe to our newsletter, visit airportindustry-news.com/ subscribe COVER: © citikka
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Our Brands a2b Global Media Ltd is an online publishing company specialising in the transport sector. Through our brands – Railway-News, Airport Industry-News, Bus-News and Future Transport-News – we provide readers with the latest developments in those transport sectors via our websites and quarterly magazines. Readers will also get detailed information about industry events and above suppliers providing products & services to the transport sector. The aim of our brands is to be a one-stop-shop resource for readers and give suppliers the all-important reach they need to feature their activities.
Transport is the backbone of society. We’re here to cover it.
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Features p.6 Decarbonising Airports – What Can Be Done?
p.10 inter airport Europe – The World’s Leading Airport Exhibition
p.12 inter airport Europe – Supplier Spotlight .
p.13 Choose Korita Aviation – Experience Every Aspect of Quality!
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CONTENTS
Issue One 2021
Decarbonising Airports – What Can Be Done?
I
n the UK government’s Decarbonising Transport – A Better, Greener Britain, the government put forward a commitment to consult on a target for decarbonising emissions from airport operations in
England by 2040, saying that “Airports represent a small but material share of emissions from aviation”. But what are some of the direct and indirect ways airports can reduce their carbon footprint?
Oslo Airport © Avinor Oslo lufhavn/Espen Solli BY 3.0 licence
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Improved Public Transport Connectivity to and from the Airport
A large percentage of indirect emissions caused by airports are due to surface access transport – how passengers and staff get to
and from the airport. Typically, of course, airports are located away from city centres and so passengers and staff can often be forced to use cars to get to the airport if public transport links are insufficient or non-existent. For instance, according to research by the EASA (European Union Aviation Safety Agency), 98% of airports indicated that public transport was available but not even 20% of their employees used it to get to work. It went on to say that a separate study found that 36% of passengers, on average, travelled to airports by public transport in 2018. A further impact of passengers and staff driving private vehicles to work is that these vehicles require parking – and that is a huge amount of land concreted over, causing high surface temperatures and preventing that land from contributing to a reduction in GHG emissions.
Direct rail links to airports and dedicated express bus services that run regularly and that can accommodate passengers with luggage are key. This option has to be made as easy and convenient to users as possible, making leaving private vehicles at home the more attractive option. For instance, 2019 figures show that 51% of passengers at Stansted travelled to the airport by public transport, compared to a mere 20% at Manchester. The highest share in Europe goes to Oslo, with 70% of passengers using public transport to access the airport. In this respect Oslo ranks fourth in the world, being beaten only by three airports in Japan.
Electrifying Airport Support Vehicles Ground support equipment is rife for electrification. The GSE
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in question includes luggage tractors, conveyor belt vehicles, cargo lifters/tractors, water trucks, lavatory trucks and aircraft tractors, to name just a few. Airside buses that transport passengers from the plane to the terminal building would also benefit from electrification in order to improve the airport’s carbon footprint. The EASA notes that 86% of airports reported in the ACI EUROPE (Airports Council International Europe) survey in 2018 that their fleets included electric vehicles. 47% said their fleet contained hybrid models. According to the National Renewable Energy Laboratory (NREL), Seattle-Tacoma International Airport has around 250 pieces of electric ground support equipment, of which roughly half are luggage tugs. 40% of Gatwick Airport’s ground support equipment is electric.
Capital Airport Express, Beijing Subway © karismafilms BY 2.0 licence
Airport Terminal Design There are many ways in which airport terminals can be made more sustainable. For instance, by taking advantage of natural lighting and ventilation as much as possible, the need for powered options is reduced. Optimising the terminal’s heating, ventilation and cooling systems through the use of predictive modelling will reduce energy waste. Installing windows that reflect solar radiation, e.g. through the use of films, that prevent the terminal building from becoming too hot is another smart design choice that will pay dividends. Terminal roofs can be covered in solar panels so that airports contribute to generating the power they use, ensuring it comes from renewable sources. Rainwater harvesting can reduce the amount of potable water that is used in the airport. Oslo Airport Terminal 2 achieved BREEAM Excellent rating by finding
ways of providing low-carbon energy to the building. This was the first airport building ever to be awarded an ‘excellent’ rating for sustainability. Why? Some examples: snow is collected in the winter and stored. It is then used to cool the building in the summer months. Greywater and groundwater are used for heating the terminal building. By making careful material choices during the construction phase, the terminal building also achieved a 43% reduction in embodied carbon. Higher levels of insulation mean the terminal has earned Passive House-level performance standards. Of course, fully net zero airports are only a small aspect of achieving net zero in the aviation sector. But there is progress here too. In 2020, the world’s first hydrogen fuel cellpowered commercial-grade aircraft completed a full flight, including taxi, take-off, circuit and landing at Cranfield Airport. The hydrogen for the flight was produced on-site.
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Californian company View makes Smart Windows that can block more than 90% of solar radiation and reduce overall HVAC energy consumption © View, Inc.
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Welcome to inter airport Europe!
W W
hen: 9–12 November 2021
here: Munich Trade Fair Centre, Germany
The 23rd international exhibition for airport equipment, technology, design and services is being held under the motto ‘Runway to Recovery’ and it’s no surprise, given the struggles all transport sectors have faced over the past couple of years, international transport in particular. The fact alone that this
event is able to go ahead again is a sign of this much-needed recovery. Covid will likely be with us for a while to come, but the waves are abating, the vaccines are proving effective and life is normalising. inter airport Europe is broken down into three different streams: TERMINAL, RAMP, and DATA.
interTERMINAL This stream centres around all things terminal operations, such as passenger and baggage handling; facilities such as airport parking, shopping and catering; infrastructure and technical
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es
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d in reste t e t n i bu se ll tho he event o a r o t F t ding ke it atten annot ma opti e c who here is th he in t ia t ch, Muni cipating v eetin m rti of pa rt digital . airpo platform
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installations as well as the interior and architectural as well as design elements.
interRAMP interRAMP covers airside operations and installations such as airfield construction; ground support equipment and services; and technical systems, such as airfield lighting and navigation aids.
interDATA All the IT aspects required by airports. The infrastructure and terminal management; passenger management; operations management and air traffic management all require IT for their operations.
Seminar Programme In addition to the exhibition, which features both an indoor exhibition space and an outdoor area, there will be a seminar programme, which will cover: •
Smart airports: technology trends in AI, digitalisation, robotics and data intelligence
•
Greener & cleaner airports: sustainable practices and the use of renewable fuel sources
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Managing threats & challenges: crisis management such as pandemics, drone defence, border control and cybersecurity
•
•
Future airports: new opportunities, such as eVTOL aircraft, cargo drones, air taxis and mobile Air-One landing pads Operations efficiency: strategies to achieve more flexibility and agility in operations
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inter airport Europe Innovation Awards The Innovation Awards will go to outstanding innovations and new developments as presented by exhibitors. Five exhibiting companies will receive an award in the categories of TERMINAL, DATA/DIGITALISATION, GSE and SUSTAINABILITY. In 2019, Daifuku Airport Technologies won in the TERMINAL category for its Sym3 Operator to visualise a 3D render of the baggage handling system. Alpha-CIM won in the DATA category for ISAC, a stop bar and lead-on control system with fibreoptic. Linde Material GmbH was the winner in the RAMP category for its Linde Safety Guard product, which detects other vehicles and pedestrians. VRR received the award in the DESIGN category for its inflatable Air5. The final award, in the new category FUTURE went to Vanderlande for its BAGFLOW endto-end baggage logistics product.
Supplier Spotlight Supplier
Stand
Auweko
1754
Beumer Group
1566
Colas
212
ewo
1530
Hübner GmbH
1360
Jet-Tekno Oy
1345
KOTI Runway Brushes
646
Lattix Production AB
1418
Parker Hannifin
220
Siemens Logistics Smiths Detection Group
1560 410
TCR International NV
2016
UBS Airport Systems
1220
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Choose Korita Aviation. Experience Every Aspect of Quality! It is time for us to share with you why you should consider Korita Aviation as your preferred galley equipment manufacturer. You come first. Our customers become customers for life because of this fact. We always take care to fully understand your requirements and provide solutions that make sense for
your business. This level of commitment means that we are available, responsive, and reliable!
You can count on us. We communicate clearly and
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effectively manage production schedules to meet required deadlines. From the onset of any enquiry, we maintain regular contact and apply strict quality checks to ensure your galley insert equipment will meet your expectations.
You get quality. Every aspect of what we do is driven by a quality approach. We are resolute in our commitment to achieve the highest levels of customer satisfaction for the buyerfurnished equipment (BFE) and rotable galley insert equipment that we produce. Our equipment is certified to EASA, FAA, CAAC, CAAS, Boeing, Airbus, COMAC and Bombardier standards.
You buy quality galley insert equipment. You can count on our experience and know-how to deliver highquality products as we apply AS9100 D and ISO 9001:2015 quality management system standards
and are certificate holders of these standards.
You have a responsible partner. Ensuring health and safety in the workplace is of paramount importance to us. We operate with ISO 45001:2018 occupational health and safety management systems. When it comes to the environment, we care about our environmental footprint and therefore operate with ISO 14001:2015 environmental management systems.
Product Highlights Our commitment to manufacturing quality galley insert equipment that delivers an exceptional return
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on investment remains at the core of our business model. We stand by our value proposition – quality equipment with an excellent operational lifespan.
Aluflite Trolleys Our Aluflite full-size and half-size meal and waste trolleys are a reliable and ergonomically sound piece of catering equipment that enables your crew to deliver inflight passenger service with ease. Here are some excellent features shared across our Aluflite trolley product portfolio: • • •
push-to-close locking system for easy, secure door closure
four-wheel braking system for improved stability
trolley options enabling a level of customisation
Aluflite ATLAS & KSSU Standard Containers We know that product details really matter. Here are just a few of our great design features shared across our Aluflite container product portfolio: • • •
a recessed top handle for ease in transportation, carrying and stacking interlocking panels that provide exceptional strength and durability our push-to-close locking system for consistent secure door closure
Aluflite ATLAS & KSSU Standard Oven Racks Our Aluflite oven racks have been designed and engineered to allow for optimal consistent airflow. In addition, our Aluflite oven racks feature a recessed top handle for easy transportation, carrying and stable stacking. A safety stopper option can also be selected that prevents oven trays from sliding out when the oven rack is picked up or slightly tilted.
Aluflite Catering Drawers Our Aluflite range of drawers has been carefully designed and engineered to offer choice in terms of material and with respect to drawer runner preference. We are confident that our drawer product portfolio offers enough variety for the different service preferences required in existing inflight catering operations. Simply put, an excellent choice!
We invite you to make a choice. Choose to contact us: sales@korita-aviation.com
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Directory
Terminal p.49
Ramp p.19
Data p.33
17
Directory
Ramp Propex
Mitigating Runway Closure with a LowCarbon Solution at Hartsfield-Jackson Airport
p.21
Oshkosh
ARFF Technology Advancements Improve Aviation Safety and Efficiency
p.25
Jewers Doors
p.28
Mallaghan
Mallaghan Looks to an Electric Future
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p.30
LOCK THE EARTH IN ITS PLACE. • • • • •
Half the Cost of Rock Riprap Smaller Carbon Footprint Promotes Reinforced Vegetation Supports a Living Shoreline Tested and Approved by the U.S. Army Corps of Engineers • 75 Year Lifespan
INNOVATION TO BUILD ON ™ PropexGlobal.com | GlobalSupport@PropexGlobal.com
Directory < Ramp
Ramp
Propex
Mitigating Runway Closure with a Low-Carbon Solution at Hartsfield-Jackson Airport
H
artsfield-Jackson International Airport in Atlanta, Georgia, is one of the world’s busiest airports, accommodating 100 million passengers and more than 950,000 flights per year. Heavy rainfall was causing severe erosion and slope failure along the
fifth runway. If not corrected, the increasing erosion and surficial failures could have grown to create a globally unstable slope. It is critical to stabilise slopes and landscapes adjacent to airport pavements to mitigate closures of taxiways and runways due to landslides and erosion. The airport wanted a resilient solution that would stabilise the slope, mitigate
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erosion, and provide a vegetated outcome that would be easy to maintain. More than 836 square metres of slope needed to be stabilised with a geotechnically engineered solution to provide long-term surficial stability against a 1.2 metre failure. To meet this criterion, ARMORMAX® was selected. The
system is composed of Engineered Earth Anchors that are designed and tested for compatibility and performance with our High Performance Turf Reinforcement Mats (HPTRM) to increase slope stability for up to 75 years.
ATL Problem
One challenge of this project was that all work had to be completed within the airport’s aircraft movement area (AMA). The close proximity to an active runway meant that machines and large equipment could not be used above the slope. Traditional hard armouring such as rock riprap and concrete, requires large trucks and multiple machines. In contrast, the equipment used to install ARMORMAX is compact and minimal. This enabled the project team to easily execute the installation. Initial analysis of the slope showed that the factor of safety (FoS) was 1.0. This level of FoS can be classified as a pending failure because any new element, such as heavy rain, can push the slope over the stability threshold. After ARMORMAX was installed, the FoS was significantly increased to more than 1.3.
ATL After & Vegetation
ARMORMAX is engineered to promote rapid root development for long-term vegetation, which is another reason it was selected for this project. In addition to providing aesthetic improvements, the vegetation helps improving groundwater quality and has a significantly smaller carbon footprint than traditional armouring solutions. Water quality benefits of the system include decreased sedimentation and pollutants and increased infiltration of water back into the groundwater table. These are two reasons why the Environmental Protection Agency (EPA) has
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identified systems that utilise HPTRMs like ARMORMAX as a best management practice (BMP) for improving water quality. Alternative hard armouring solutions do not promote vegetation and offer poor filtering and pollutant removal capabilities.
times higher, and rock riprap is up to 30 times higher. The carbon footprint of the HPTRM is verified by an independent third party, which certified that it meets criteria for the Greenhouse Gas Protocol (World Resources Institute), PAS 2050:2011, and ISO 14064-3:2006.
The slope quickly vegetated, and the resilient HPTRM component of the system has withstood routine mowing and maintenance for more than four years. Today, the runway remains stabilised and has had no further issues with erosion.
ARMROMAX also offers a lowcarbon alternative to traditional hard armouring solutions such as rock riprap and concrete. One square metre of its HPTRM has a cradle-to-grave carbon footprint of 2.7 kgCO2e. Comparatively, the carbon footprint of concretebased alternatives is up to 10
Transportation requirements are a main factor contributing to the difference in carbon footprint.
For more information about ARMORMAX, please contact Randy Thompson at Randy.Thompson@ PropexGlobal.com
Projects that utilise ARMORMAX require significantly fewer truckloads of material, reducing transportation emissions by up to 95 percent.
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ALL NEW BODY. SAME SOUL. Designed by you. Designed for you. Designed to respond. The new Striker® ARFF vehicle maximizes innovation in the runway response industry with world-class fire suppression, mobility, visibility and working space.
oshkoshairport.com
©2021 Oshkosh Corporation. Oshkosh, the Oshkosh logo, Striker and the Striker logo are registered trademarks of Oshkosh Corporation, Oshkosh WI, USA.
Directory < Ramp
Ramp
Oshkosh
ARFF Technology Advancements Improve Aviation Safety and Efficiency
A
RFF (aircraft rescue and fire-fighting) crews conduct lifesaving work daily as they face harsh conditions and hazardous scenes. When navigating the complex environment of an aircraft emergency scene, equipment
choice doesn’t just matter; it saves lives. Selecting apparatus with the right specifications and technology features allows crew members to focus on the mission at hand. What are some of the latest ARFF apparatus and technology advancements that will improve the safety and efficiencies of airport fire departments? Let’s review
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the newest features of the most advanced ARFF fire apparatus available today.
The Oshkosh® Striker® 4x4, 6x6, and 8x8 In early 2021, Oshkosh Airport Products introduced the nextgeneration Oshkosh Striker ARFF
with innovative technology systems for 4x4, 6x6, and 8x8 configurations. The fire apparatus retained its remarkable legacy features, with newly upgraded features to maximise innovation in the runway response industry. The new Striker ARFF vehicle has an optimised cockpit, updated body styling, and advanced mobility, vehicle performance, and response flexibility. With this apparatus, aircraft rescue and firefighting crews can take on hazards with extreme precision in the most unforgiving conditions. Known as the most capable ARFF vehicle ever built, the Striker 8x8 reaches 50mph (80km/h) in less than 20 seconds with fewer emissions while exceeding NFPA, ICAO, and EU standards. The operator-friendly cab is virtually interchangeable with the Striker 4x4 and Striker 6x6 models. Additional features include:
Ergonomic Cockpit with Optimised Visibility Operator safety and comfort are often the top priority for
ARFF chiefs and department representatives assisting with vehicle acquisition. The new Striker ARFF vehicle offers thoughtful placement of buttons and colour-coded controls for simple and quick operation. The enhancements were a result of customer feedback which drove alterations to the driver experience, allowing for greater focus on the task at hand.
Corporation, TAK-4® independent suspension offers a high standard of mobility for heavy-duty vehicles, including ARFF apparatus. TAK-4 is proven to increase vehicle mobility, off-road speed, load-carrying capacity and ride quality.
ARFF crews have also voiced their desire for cab visibility that provides full detection of any collision threat and a thorough view of a fire scene. The new Striker ARFF vehicle addresses this request with a centre steer driving position and unparalleled visibility. The apparatus’ optional 360-degree camera offers a bird’s eye view of the vehicle and surroundings for increased situational awareness.
In an ARFF emergency scenario, advanced fire suppression technologies and fire suppression agent conservation are critical. Oshkosh Airport Products now uses an onboard air compressor that offers unlimited CAFS firefighting capability without having to recharge air cylinders. Other new fire suppression technologies found on the Striker ARFF vehicle include the Oshkosh power divider which allows for pump and roll in any condition, the Snozzle® HRET available in 50’ or 65’, the Oshkosh K-Factor™ system which rapidly displays the position of the Snozzle’s piercing tip to the fuselage, and the ECO EFP™ system for easy measurement of foam percentages
Extreme Mobility and Manoeuvrability Suspensions are the foundation of an apparatus and impact everything from mobility to comfort. Developed by Oshkosh
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Innovative Fire Suppression and Electronic Foam Proportioning
from every discharge on the vehicle, without discharging foam.
Efficiency and Safety Technology that supports crew efficiency and safety should be built into each element of an ARFF vehicle. From fleet continuity to the placement of controls, all aspects of design should support firefighters’ ability to function at the highest level. The new Striker vehicle offers engineered features to keep occupants safe, including ESC (electronic stability control) – a braking system that slows the vehicle down by depowering the engine and applying the brakes when it senses an imbalance event due to low-friction surfaces. Other safety features include side-curtain airbags and seat belt pretensioners as an optional system integrated into the cab, and Carcinogen Awareness and Reduction to Exposure (C.A.R.E.™) clean options, including cleanable seats and interior surfaces, exhaust options, and custom add-ons like decontamination shower heads to reduce exposure to soot, exhaust particles and other carcinogens.
The Future of ARFF Technology Oshkosh’s Fire & Emergency Segment, which includes Oshkosh Airport Products, is dedicated to supporting the ARFF industry’s work by maintaining a focus on emerging technologies and trends in the development of fire apparatus. Driven by the mission to protect and serve people worldwide with an integrated and comprehensive approach to emergency response, Oshkosh vehicles are engineered and built to move industries
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forward. Across the family of brands, the latest advances are shared throughout all business segments to ensure each product is designed better than the last. Learn more at www.oshkoshairport.com.
World renowned door solutions f
MRO # FBO # GSE #
jewersdoors.co.uk @Jewers_Doors +44 (0)1767 317090 jjewers@jewersdoors.co.uk
for all your airside requirements.
Emergency Services
Directory < Ramp
Mallaghan
Mallaghan Looks to an Electric Future
A
t the forefront of engineering for over three decades, Mallaghan is now a leading supplier of airport ground support equipment (GSE) with products sold in over 100 countries and its GSE operational in every continent. Mallaghan boasts one of the most extensive product portfolios in the industry with 15 product groups
and more than 100 equipment models of aircraft washers and de-icers; airside training vehicles;
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catering and cabin cleaning trucks; fire rescue stairs; fuel tankers; passenger stairs; maintenance
Ramp platform lifts; water service trucks and many more. All products are designed and manufactured from the two production facilities in Ireland and in Georgia, United States.
Strengthening the Portfolio In 2019, Mallaghan entered the airport bus market with the introduction of the Árbus which carries up to 118 passengers and includes a range of options that can be tailored exactly to the requirements of the customer. Niall Mallaghan, Director at Mallaghan said: “Innovation for aviation has always been at the core of our business and the airport bus, researched and designed by our talented team in Northern Ireland, is no exception.” Ryanair became the launch customer with a multi-millionpound (GBP) order for a fleet of 32 airport buses. The airline is a longstanding customer of
Mallaghan and has utilised its ground support equipment at bases across Europe for the last two decades. The Árbus is now active at a number of Ryanair bases across Europe including Madrid, Palma and Fuerteventura.
Net-Zero Carbon Emissions As aviation is now working towards achieving net zero carbon emissions, Mallaghan is drawing upon this innovation within its DNA to develop GSE that assists airlines and airports across the world meet these targets. With the Árbus already available with a 100% electric drivetrain, the company further cemented its commitment to green aviation with the launch of its i-tec brand earlier this year. Mallaghan’s range of eco-friendly and electric products will be further developed as part of its i-tec portfolio that will comprise
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equipment to support ground handling, cargo handling, passenger transportation, aircraft catering & cleaning and aircraft maintenance for aviation partners across the world.
i-tec: Intuitive. Intelligent. Impactful. Niall Mallaghan said: “New technology and alternative energies will be two of the most significant drivers as the aviation industry strives to reduce carbon emissions.
“We are therefore very proud to play our part in this by developing our i-tec portfolio of electric GSE that will help our customers achieve their environmental targets and responsibly futureproof their operations. “Mallaghan undertook significant research to understand the unique needs and requirements of our aviation colleagues, and these findings were central to the development of our i-tec portfolio. “Details of the electric products
have been warmly welcomed by customers who are now looking to the future as the industry emerges from the Covid-19 pandemic. “We have always sought to provide GSE to our customers that supports not only their operational requirements but that assists with achieving their organisational objectives. With sustainability high up on the aviation agenda, we’re delighted to play a role in supporting our partners meet their green targets.”
For the Next 30 Years… Niall continued:
“As a second-generation family business, we are incredibly proud of the reputation we have built within the industry and of our ability to always go that extra mile to ensure complete customer satisfaction. “We work extremely closely with our customers to satisfy all their requirements and deliver GSE that helps them do their jobs more efficiently. This close liaison does not however stop after delivery, and with seven office locations globally we continue to pride ourselves on the level of support provided to our customers right across the world. “The Covid-19 pandemic
“The electrification of our product ranges is a significant step for Mallaghan and indeed marks our first foray into the next chapter of aviation which is undoubtedly green.
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has presented monumental challenges for the aviation industry but with every challenge comes opportunity, and that is how we have approached the last 18 months. “We have continued to invest in research and development to ensure our offering reflects the new needs of the industry postpandemic which will be led by a shared goal of achieving cleaner skies.” For further information about the Mallaghan product range, please visit www. mallaghangroup.com or contact the team on sales@mallaghangroup.com
Directory
Data WiFi SPARK
Comprehensive WiFi Solutions for Airports
Assaia
The Future of the Apron Today
p.35
p.38
AeroCloud
The New Cloud on the Block: How New Technology Is Helping Airports Reduce Costs as Air Travel Resumes
Frequentis
Air Traffic Management
p.41
p.44
Cisco
Creating the Best Airport Experience in Europe – and Beyond
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p.46
How can you level up your WiFi with WiFi SPARK?
Benefit from Passenger Analytics, 24/7/365 Support, Mobile Data Offload and a Continually Connected Passenger Journey. Scan the QR code below to learn more about WiFi SPARK's transport solution.
< Data
WiFi SPARK
Comprehensive WiFi Solutions for Airports
WiFi SPARK Head Offices, Exeter
P
assengers are back in their hoards but are there innovative technological changes awaiting them?
Beginning with your WiFi, WiFi SPARK is here to elevate your offering in a way that streamlines information delivery, provides
insightful analytics and makes the running of transport hubs easier than ever before.
Specialist in Commercial WiFi Solutions
WiFi SPARK is a WiFi solutions company that focuses on ensuring advanced connectivity as a base and tailoring a package that works to solve the specific pain points of a client whilst encouraging mutual innovation to deliver a cutting-edge WiFi experience for users.
WiFi SPARK is the owner and developer of the innovative and unique SPARK® platform which delivers the most flexible, featurerich and scalable solution for guest-access WiFi on the market today. The SPARK® platform has successfully been deployed across a
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Data
Directory
multitude of sectors, ranging from shopping centres and stadiums to hospitals and enterprises. So, you can ensure your visitors can enjoy high-speed, secure connectivity wherever they are. The premier option for enterprisegrade, guest-access WiFi, WiFi SPARK has invaluable expertise in connecting millions of users to the internet, and provides more than just WiFi. The SPARK® platform is flexible and integrates seamlessly with existing systems such as Loyalty, CRM, CMS and Business Intelligence, providing a branded and bespoke user experience for your visitors that include user recognition to deliver welcome back messages. In addition, we provide an enhanced reporting platform so you can track data in real-time to help you boost loyalty and increase ROI. Finally, we can also provide additional services on top of the WiFi, like SPARK® Media, which delivers entertainment including free TV, radio, films and books all to the user’s own device.
More Than Just WiFi WiFi is an asset that is not only best utilised to deliver a service to passengers, but also to generate revenue and engagement opportunities for the airport. As well as offering free internet access to travellers while they await their flight, intelligent WiFi can be used to improve customer satisfaction, improve planning, integrate with digital signage and CRM databases, all in a bid to provide value for both the airport and its passengers. On top of that, airports can effectively use passenger analytics to better understand the movement
of passengers around the airport for effective crowd control, which in turn can help to organise the time at which passengers are called to gates for a speedy and efficient departure. With duty-free areas being bustling retail hubs, store holders can gain valuable insights, just as shopping centres up and down the UK have been, to better interpret footfall into their stores or provide marketing opportunities through advertisements on the User Experience Portal all to better target their shoppers. With layovers, unexpected delays or premature passenger arrival times, passengers spend a great deal of time sat requiring entertainment when at airports. Luckily WiFi SPARK has a solution for that too. Used effectively across the healthcare sector to entertain patients within the NHS, SPARK® Media provides a hub of entertainment showcasing live TV, films, radio, newspapers and magazines and more all via the WiFi to passengers’ own devices – all at no cost to the end user.
Case Study – Newcastle Airport Newcastle International Airport is the largest airport in the North East of Britain, serving a catchment area of the North East, Southern Scotland, Cumbria and North Yorkshire. Offering locals the opportunity to connect both nationally and internationally, the airport itself provides employment opportunities and generates over £1bn into the regional economy every year. Coming to WiFi SPARK with goals to enhance the passenger experience, satisfy requirements of both business and leisure passengers by providing a premium, reliable solution, providing a strong and
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fast connection and reducing mobile data costs, IT Manager at Newcastle International Airport, Steve Duchar said the WiFi is “a time saving necessity that enables [passengers] to maintain productivity, compensating for having to travel on long flights or over the weekend”.
A Managed End-to-End Service Revolutionising the WiFi service at Newcastle International Airport, WiFi SPARK offered a comprehensive managed service platform with airport-wide coverage, a private network and specific SSIDs. With a state of the art, fully customised User Experience Portal displaying the latest offers at the airport, passengers are able to easily navigate to their desired retail or rest point destination, streamlining their arrival at the airport. Returning customers are greeted by a personalised ‘welcome back’ message through use of WiFi SPARK’s signature Single Sign On authentication.
“The solution that WiFi SPARK is providing is class-leading” – Steve Duchar, IT Manager, Newcastle International Airport.
Exceptional Support 24/7 As with all WiFi SPARK-managed solutions, a 24/7/365 UK-based Service Desk is provided. The purpose of the Service Desk is to provide support to users who are accessing or trying to access the on-site WiFi service. Any question big or small, the WiFi SPARK Service Desk is on hand to help.
Safe, Secure and Compliant WiFi SPARK has many accreditations, including ISO9001, ISO27001, Cyber Essentials, SSIP Worksafe Contractor, CHAS, RISQS, Achilles, Supply Line and more. The company is legally compliant with the Data Protection Act, RIPA and all new GDPR legislation. WiFi SPARK deals with the authorities on behalf of its customers, giving complete protection and peace of mind. WiFi SPARK works with companies to ensure any solution benefits you and your customers. A WiFi SPARK solution enables you to offer your audience more whilst generating a return on investment and keeping you at the height of digital innovation. If you’d like to find out more about WiFi SPARK and how they can help you elevate your WiFi, scan the QR code opposite.
info@wifispark.com 0344 848 9555 wifispark.com/transportation
Newcastle International Airport personalised user experience portal. The airport currently uses the portal to remind passengers about the current relevant travel documentation needed.
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The Future of the Apron Today
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ssaia is an aviation software company headquartered in Switzerland, with local presence in the United States. It is represented by experienced aviation experts and world-class computer science engineers
who are passionate about using technology to revolutionise apron operations. The company provides a software suite (ApronAI) that manages and optimises airside processes for airports, airlines, and ground handlers. With millions of turnaround events detected, the company’s solution is well recognised and trusted by more
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than 30 airports and 5 airlines globally.
“Assaia’s technology adds critical data points to The Cincinnati/ Northern Kentucky International Airport’s (CVG) early-stage neural network for operational advancements. Structured data generated by artificial intelligence will provide information to make decisions, optimise airside
Data
processes, and improve efficiency and safety,” said Brian Cobb, Chief Innovation Officer, CVG. Assaia’s main vision is to eliminate all man-made delays from the global air traffic system and make aprons more efficient, safer, and a more sustainable place. In turn, it will enable time-efficient and affordable air travel over the decades to come.
The Principles of ApronAI – Turnaround Control Turnaround Control is one of the key applications in the ApronAI suite. It uses computer vision to detect activities in real-time and serves as a single source of truth helping to optimise aircraft turnarounds. It does not require any additional upgrades to airports’ infrastructure, as it uses existing cameras installed at aircraft stands, aprons, and aerobridges. The system is robust against weather conditions such as rain, fog, and snow. It “sees” everything inside the camera’s field of view and can be easily configured to recognise events and vehicles specific to any airport or airline in order to meet everyone’s operational needs. Turnaround Control is a cloudbased system where it will process the video footage received from the cameras. When necessary, the system can also be installed on onpremise servers. It generates automated timestamps and predictions in real-time and immediately sends alerts allowing on-the-ground operations team to take necessary actions to enhance safety, sustainability, or operational efficiency. Awareness about deviations from normal operations helps to reduce operational costs,
improve on-time-performance (OTP) and increase turnaround transparency for airports, their airline partners, and ground handlers.
“This data-driven approach provides much needed clarity on airside operations at a fraction of the installation costs and user training efforts required previously, and it comes at a time when airports are being compelled to rethink every aspect of their operations,” said Peter Håkansson, Head of Product Management – Gate, ADB SAFEGATE. “Through partnerships with leading companies like Assaia, we’re exploring innovative ways to help airports be more resilient.”
Operational Efficiency With the Turnaround Control system in place, turnaround durations have been decreased by 12%, saving airports and airlines valuable time for their high-cost infrastructure. This result was achieved through usage of real-time alerts for situations in which specific groundhandling activities did not start on time (for example, the system
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would send an alert if the cleaning team had not been detected on the aircraft stand within three minutes after passenger offboarding had ended). Such real-time awareness about deviations from the turnaround plan allows operational staff to act directly and minimise the impact on on-time performance. For airlines, time is money and as long as the aircraft is flying it is performing a money-generating task. While it is on the ground, it is not. The time gained (an extra five minutes per turn) can be used to compensate for otherwise costly delay minutes. For an airport, the main benefit of shorter turnaround times is shorter stand occupancy which leads to higher stand utilisation rates.
CO2 Reduction Sustainability is one of the major strategic topics for airports and airlines. It is one of Assaia’s strategic priorities to support the industry’s ambitions for decarbonisation. Turnaround Control is able to monitor ground power unit (GPU) and auxiliary power unit (APU – kerosene-powered generator onboard the aircraft) activities,
Quicker connections and later disconnections mean that the aircraft’s APU can be turned off earlier and/or turned on later which leads to fuel savings. These, in turn, result in cost savings and most importantly, a substantial reduction in CO2 emissions. With the system in place medium-sized and large airports can cut up to two billion kilograms of CO2 emission annually according to Assaia’s recent findings. which is important as they are directly linked to the amount of CO2 emitted into the atmosphere. Every minute of delay in GPU connection after aircraft parking significantly increases the pollution. Turnaround Control can identify such events and immediately notify the airport’s operations control centre (AOCC). Real-time insight into GPU connections and off-block time predictions allow performing GPU connections quicker after arrival and disconnections closer to the actual off-block time (AOBT).
Safety on the Apron Luckily incidents on the apron do not happen frequently. It is however surprising to find that as many as 60% of all flights are lacking the essential postdeparture stand check according to a recent study conducted by Assaia. Missing FOD checks can lead to the occurrence of accidents which are costly and can put both the passengers’ as well as personnel’s health and safety in danger.
Safety Control can detect safetyrelated events such as “stand not clear for incoming aircraft”, “chocks not applied”, “FOD checks not performed”, “aircraft walkarounds not performed” and notify personnel. The system has proved that it can reduce such kinds of unsafe behaviour by as much as 50%. Thus, the ApronAI can serve as a proactive safety management tool! Boost your operations! Whether you look for ways to enhance your personnel’s safety, passenger’s satisfaction or to reduce delays, CO2 emission, noise levels, or simply to generate additional revenue for your airport or airline, you can contact Assaia to find out how ApronAI fits with your organization’s plans and help you reach your goals.
info@assaia.com +41 76 738 88 98 www.assaia.com Media Contact: Anna Savchenkova as@assaia.com
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The New Cloud on the Block: How New Technology Is Helping Airports Reduce Costs as Air Travel Resumes
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OVID-19 has had a devastating effect on the aviation industry, and recovery to pre-pandemic levels, while underway, will not be fast.
“Last year was a catastrophe. There is no other way to describe it,” said Alexandre de Juniac, IATA’s Director General and CEO, in a statement in February. But the organisation’s chief economist, Brian Pearce, has said that 2022 will
see passenger numbers recover to 88% of pre-pandemic levels. The situation is, of course, still very much in flux and, while experts disagree on how long recovery will take, they agree on the need to see passenger numbers increase while keeping costs to a minimum. What does this mean for airports as passenger numbers begin to increase again? Finding innovative ways of improving efficiency while dealing
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with COVID-related disruptions and a significant increase in passenger testing, checking and administration is an ongoing task for airport management as the industry begins to recover. One innovation its creators say will reduce costs and improve flexibility for airport management teams is AeroCloud Systems’ cloud-based airport operations software. While cloud-based technology is not new and has already revolutionised many industries, it hasn’t, until
now, been widely used for airport operations software. This cloud-based operations software – rather than the onpremise server-based systems most suppliers provide – offers airports a number of benefits and was first launched into the American market by AeroCloud in 2017. It’s now attracting airport partners in both the US and Europe. Described as an ‘intelligent airport management platform’, AeroCloud says their system was created using new technology to make airport operations easier. Its features allow users to increase situational awareness, centralise airport data, automate tasks, predict passengers, manage gate usage, and ensure stakeholders across the airport get the information they need in real time.
insights into expected PAX they’ve not had before. This allows them to plan for peaks and troughs in demand – and to share this information with stakeholders such as concessions and facilities. In addition, AeroCloud has recently added common-use passenger processing capabilities. The different hardware and software options are designed to give airports more flexibility in their departure areas – technology that makes operations teams’ lives easier and delivers the data needed to provide a better passenger experience. The platform is primarily used by small to medium-sized airports and provides larger airports with an alternative operations solution at a much lower cost – essential as the industry recuperates from the pandemic.
The platform is entirely cloud-native, meaning it’s available anywhere, on any device. This accessibility allows operations managers to work from locations around the airport or remotely, rather than solely at the desk where the software is installed.
And it’s not just Covid-related issues that cloud-based software can help with, as AeroCloud partner, Sarasota Bradenton International Airport in Florida, discovered when Tropical Storm Elsa approached the coast of Florida in July.
AeroCloud’s platform is also modular, quick to install, and uses AI and machine learning to help airports better manage passenger flow. Crucially, the system can provide significant cost savings to airports, coming in at around one-fifth to one-third of the cost of competitor systems.
“We were able to work efficiently and complete storm preparations for Common Use equipment at ticket counters and gates as they were taken out of service,” explained Evan Knighting, Senior VP and Chief Information Officer.
And the technology means the transfer process is painless. As a result, operations teams can be up and running with a functional system much faster than with older technologies. The platform offers machine learning-driven passenger prediction, which gives airports
“SRQ uses AeroCloud’s FIDS system, meaning any changes that were happening within gate management were immediately displayed on the FIDS screens throughout the airport, on the website widget, and the mobile app.” “Timely and accurate information is critical during events like this, and having the systems integrated meant these updates displayed in
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real time. In addition, my staff used the AeroCloud SRQ App throughout the day to monitor changes or updates. People didn’t need to chase down information, and we didn’t have passengers and tenants waiting around for updates,” explained Knighting.
AeroCloud was founded by CTO Ian Forde-Smith, previously of FS Walker Hughes, where he led the development of its Chroma Suite technology, and former racing car driver, now CEO, George Richardson. The pair founded the company to address the need for a customer-focused operations platform built with modern technology.
“We always felt the airport operations sector was an underserved market, and we’re seeing that a combination of genuinely innovative technology and great service is really resonating with the airports we speak to. The pandemic has given us an opportunity to show airport executives how this platform can optimise their operations and save them costs when they’ve needed to most,” said AeroCloud CEO, George Richardson.
Are you part of the in-cloud? In the 21st century, your airport operations should be lean, agile, and accurate. Your processes and software shouldn’t slow you down or stop you from getting up from your desk to deal with what’s important. AeroCloud’s intelligent airport management platform is cloud-native. You access it via a browser and can manage your airport from anywhere on any device. You could even run your airport from home (although we don’t necessarily recommend it). Get in touch with one of our Airport Engagement Officers, and let’s discuss how to make your operations easier.
aerocloudsystems.com
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Air Traffic Management Keeping 4 billion passengers safe each year
Product Brief: smartADQ Aeronautical Data Quality
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he number of flights is increasing globally – while the available airspace remains the same.
Because of this, navigation performance and safety demand an even higher aeronautical data quality (ADQ) than mandated by
international and EU regulations, such as the Commission Regulation (EU) No 73/2010, which requires timely system deployment and operations for all aeronautical data, including aerodrome, obstacle and even terrain data. ADQ demands executive awareness as well as a comprehensive data management process. Frequentis has the solution to these challenges with smartADQ.
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Key Features Configurable and clear workflows through the use of a professional workflow management system: •
Complete electronic data chain from originator to AIP, avoiding media breaks
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GIS visualisation contributing to optical validation
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System access and user roles
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Regulation and user-controlled authorisation management
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Flexible extension of user groups
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Flexibility to meet local requirements, e.g. business rules or organisational structure
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Legal recording and traceability, e.g. through the use of metadata
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Reporting functions
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Web-based access to a remotely hosted server in a secure environment
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AIXM 5.1 standard / conformance with the European AIS Database (EAD)
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Interface to ANSPs and AIS organisations
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Integration of supporting tools (e.g. for web services or maps)
customisable reporting functions of smartADQ help you meet the local require- ments superimposed by your specific environment. Run smartADQ on your premises, or leverage the benefits of a hosted service delivered by the experts operating the European Aeronautical Database (EAD). Either way, all your internal and external
users access a secured, web-based service eliminating the need to install any dedicated software. smartADQ — simplified data origination in a robust, long-term solution to ensure your data quality meets the international requirements of an ever-growing aeronautical community.
Benefits Frequentis’s smartADQ is a professional workflow and data quality management system connecting all intended users in your airport and even beyond your organisation. With smartADQ you provide a fully digital aeronautical data chain and high service quality to your stakeholders. SmartADQ conforms fully with the industry standards and the rules laid down by the regulators when it comes to traceability, legal recording, and interoperable communications with ANSPs and AIS organisations via AIXM. A highly configurable provisioning process, flexible extensions and the
smartADQ at a glance • smartADQ provides all ADQ functionality according to EU regulations in a cost-efficient package • Robust, long-termsolution • Data quality ensured through clear business rules and validation mechanisms • Efficient data origination • Efficient workflows reduce workload for the entire AIS team • Proven AIM product portfolio from the Frequentis group
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Cisco
Creating the Best Airport Experience in Europe – and Beyond
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s one of the leading players in the global airport business, Fraport AG’s portfolio of companies spans four continents with activities at 30 airports worldwide, including its Frankfurt Airport (FRA) home base. In 2018, Fraport welcomed more than 69.5 million passengers and handled about 2.21 million metric
tons of cargo. Frankfurt Airport supports 94 passenger airlines flying to 306 destinations in 98 countries worldwide, underscoring its role as a leading hub in the global air transportation system. In Europe, Frankfurt Airport ranks first in terms of cargo tonnage and is the fourth busiest for passenger traffic. For more information, visit https:// www.fraport.com/.
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Challenge: Competing for Global Passengers The competition for air travelers has historically been between airlines. But in today’s consumercentric, globally connected market, airports must also compete.
“The passenger has always been the customer of the airline, and the airline has always been the customer of the airport— but that’s changing,” says Ralf
Data & Information Data
Schneider, senior manager of IT network architecture at Fraport.
“Today’s passengers are choosing airports in addition to airlines.” They’re gravitating to the most efficient and most modern hubs, he explains. They’re seeking the latest retail, food, and even entertainment options that will make their journeys more enjoyable. And they’re selecting their flight routes and spending their money accordingly. “To compete for passengers, we need to understand and serve them better,” says Schneider. “We need to create services that are personalized and dynamic and provide compelling reasons to come back to our airports.”
Increasing Insight, Speed and Agility With airlines holding the vast majority of customer information, understanding passengers and personalizing their travel experiences have been major hurdles for airports. But industry leaders like Fraport are digitizing their operations and leveraging emerging technologies to gain new levels of insight, speed, and agility.
“Until recently, we haven’t had any knowledge of the customer until they go through security screening,” Schneider laments. “That’s why we’ve embarked on a huge digital transformation strategy and plan to take advantage of things like Big Data and AI.” Fraport implemented Cisco ACI and FlexPod as the foundation of its digital transformation strategy, bringing together the industry’s leading software-defined networking solution and the bestin-class converged infrastructure
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platform. The automation and centralized policy control of Cisco ACI were key factors in the decision, allowing Fraport to integrate its two primary data centers and create consistent application and security policies that can be extended to the cloud.
“We think ACI is the future,” says Schneider. “From a technology standpoint, it gives us more power and scalability. From an operational standpoint, it gives us more visibility and automation. And from a business standpoint, it gives us the ability to lead the industry in passenger services.”
Developing New Services Fraport leaders want to develop new services that help passengers quickly find parking spots, avoid long lines, and take the most efficient path to their gate. They want to provide helpful travel information on dynamic signage and personalized offers through the airport’s mobile app. And they want to create new shopping and entertainment options that will shape passenger preferences and sway travel decisions. All of the services will be delivered from Fraport’s new FlexPod infrastructure, which includes a network of four spines, 24 leaves, 3500 routers and switches, and 1600 wireless access points. Known as the “Fraport Cloud,” it supports more than 40,000 users and 8,000 devices. Fraport is in the process of transferring roughly 100 mission-critical applications— including SAP HANA—to the new infrastructure and will eventually move its full complement of nearly 1,000 applications to the
environment. Stefan Vey, network architect at Fraport, says the software-defined automation of Cisco ACI makes it easier to manage applications as well as underlying infrastructure resources.
“We needed to be faster and more flexible, just like the cloud, so we created our own,” Vey explains. “With ACI, we can define a policy once and push it everywhere instead of configuring everything switch by switch. It used to take us weeks to set up and deploy a server, now it takes minutes.” The operational efficiency gains— speeding up everything from system and service deployments to routine maintenance tasks to business reporting—will free up more time to analyze operational data, gain new passenger insights, and develop new airport services.
Extending Services Globally As it modernizes its technology infrastructure and passenger services, Fraport is looking well beyond Germany. After moving its applications to the “Fraport Cloud,” it plans to push several of
“The cloud features of ACI are very important to us. They allow us to integrate and automate everywhere, without sacrificing centralized governance or policy control.” - Stefan Vey, Network Architect, Fraport AG
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“With Cisco ACI and FlexPod, we have the technical foundation to be the best airport in Europe and a model for the rest of the world.” - Ralf Schneider Senior Manager of IT Network Architecture, Fraport AG
them—and their associated policy contracts—to the public cloud where they can be accessed by Fraport-affiliated airports around the world.
“The cloud features of ACI are very important to us,” says Vey. “They allow us to integrate and automate everywhere, without sacrificing centralized governance or policy control.” The infrastructure can also be integrated with a number of third-party solutions. Fraport plans to integrate Cisco ACI with VMware to automate virtual server deployments, and will explore additional integrations with ServiceNow, Splunk, and F5.
Learn More To learn how Cisco can help your organization on its journey, please contact Cisco Sales or your Cisco registered partner contact. Explore more Cisco Networking customer deployments.
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Terminal OMK
Turn Your Space into a Destination
Daktronics
Total Airport Experience
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Inside: • Good Design Makes A Difference • Digital Displays Create A Memorable Experience
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Terminal
OMK
Turn Your Space into a Destination By Matt Osborne - Managing Director, OMK
Bridge table can be combined with modular planters to create a sense of privacy. Inclusion of plants also helps to offset the environmental impacts of travel
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ood design makes a difference. OMK believes that everybody benefits from good design and promotes this to its customers – leading airport operators, architects and aviation consultants. Many public spaces are being
reimagined as the world adjusts to Covid-19, OMK explains why considered furniture selection needs to be at top of the agenda. With over 55 years’ experience in the design, manufacture and supply of terminal seating, London based design studio OMK understands
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the impact furniture has on public spaces. It is the main touch point and turns a space into a destination, positively impacting passengers, operators and the environment. People are now looking for experiences that promote wellbeing and healthy habits. So, it comes as no surprise that wellness is something travellers seek and need
Terminal All components are available in bespoke colours to perfectly fit your design scheme
at airports. The key to creating a more welcoming space is to focus on passenger flow, reducing congestion and in turn creating more useable spaces. OMK has been promoting the use of dynamic seating layouts for many years, encouraging its customers to reconsider linear seating in favour of articulated runs that match the built environment. This type of layout when combined with a range of products can create islands centred around specific zones for passengers looking to relax, work or for a family friendly space. Integrated technology can provide easy access to touchpoints such as intelligent charging points and information display screens which in turn decreases stress levels as passengers can relax whilst using the space for longer. To reduce movement in the centre of each zone, short-sit seating is placed on the perimeter of each island where the passenger flow is more active, reducing hot spots around longsit areas. The positive benefits are not just limited to passengers. Dynamic layouts are proven to
increase dwell time in gate areas facilitating timely boarding. In retail areas they give a 360 degree view of the built environment which encourages retail footfall and boosts non-aviation revenue. One of the positive effects of the pandemic has been the refocus on outdoor spaces. A principle that should be applied to the airport environment too, encouraging passengers to start their journey before they enter the terminal. OMK’s design team have developed Metro, a new modular outdoor seating system and a range of planters designed to offer flexibility and easy reconfiguration to outdoor spaces. Launching later this year, Metro will come with a set of planning tools designed to make it easy to add Metro to spatial plans. The connection to the outdoors can continue once inside the terminal with the integration of biophilic design elements within the furniture. Modular planters are now an option on all of OMK’s seating ranges to provide a natural break in seat runs and create a sense of
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privacy. The inclusion of plants also helps to offset the environmental impacts of travel. Sustainability is a top priority for airports in the drive to ‘build back better’ post-Covid, with the majority of airport operators introducing sustainable features into their assets. Working with fellow UK manufacturer E-Leather, OMK have integrated their latest 2mm thick eco leather substrate into their range. Made from waste from the leather industry, E-Leather is available as an alternative to premium coach hide leather, with the hand-stitched panels made to the same standards but with 55% recycled content. Through careful consideration of the circular economy, OMK is committed to reducing its environmental impact. This is achieved by focusing on materials, life in service, and reuse. Designed specifically for high-use applications OMK’s full product range carries a 25-year warranty, the longest in the sector. Materials are selected for their resistance
to impact and ease of cleaning. Modular designs ensure that all new innovations can be retrofitted to older models, enabling simple upgrades without the need for full renewal. The same ethos applies to maintenance, with all components designed for quick and simple replacement, the company stocks an extensive range of spare parts for immediate dispatch at the London warehouse.
OMK’s design team are based in their central London studio where they utilise the latest technology, including 3D printing, to develop bespoke options for their customers, quickly taking a concept into production. Components are available in a range of colours and surface finishes, and branding can be easily integrated. To integrate IoT systems, they with work closely with project stakeholders to
Dynamic layouts create islands centred around specific zones for passengers looking to relax, work or for a family friendly space
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connect their furniture to data and power networks through custom wiring looms and cable routing. OMK offers free worldwide consultation on spatial planning, passenger flow and behavioural analysis. In addition to product specification, OMK helps customers select the correct solution from its focused range of products. With its furniture installed in over
370 terminals worldwide and an extensive global partner network, OMK is on hand to change any space into a destination.
Contact: Matt Osborne T: +44 (0) 20 7631 1335 F: +44 (0) 20 7631 3227 matt.osborne@omkdesign.com
Easy access to touchpoints such as intelligent charging points and information display screens decreases stress levels as passengers can relax whilst using the space for longer
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Link - Dynamic Seating System
Transform your space into a destination. With over 55 year’s experience in the design, manufacture and supply of terminal seating, we understand the impact that furniture has on public spaces. It is the main touch point and turns a space into a destination, positively benefiting passengers, operators and the environment. Our team are experts in spatial planning, passenger flow and behavioural analysis. Get in touch for a free consultation and learn how we can change your space into a destination. enquiries@omkdesign.com
omkdesign.com
Terminal
Daktronics
Total Airport Experience Daktronics delivers a seamless passenger journey
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ew industries have faced more challenges in the last year than airports – with heavy emphasis on protecting passengers from both health and security concerns.
At the same time, customers are demanding more convenient options. Airports need a dynamic way to inform, guide, engage and entertain travellers to deliver
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the experience they demand. LED technology enables airports to ease travellers’ minds by making their visit seamless. Reliable and rugged digital displays guide travellers as they
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provide travellers with the latest information about flight times and gates. In addition, four highresolution digital signs guide travellers in the outdoor area as they arrive and depart domestic and international locations using dynamic content in multiple languages and with universal wayfinding symbols.
Engage and Entertain As the Tom Bradley International Terminal at LAX underwent renovations, the airport wanted to give passengers the same warm, relaxed feeling that makes Los Angeles, California, USA famous. An integrated environmental media system (IEMS) intermixes engaging content to seamlessly entertain travellers along their journey. A diverse team came together to deliver each part of this vision:
arrive, depart and everything in between. Create an unforgettable experience by immersing travellers in an environment surrounded by eye-catching content. Pique their interests with third-party advertisements, adding to their journey while developing a revenue source.
Inform and Guide When Van Don International Airport (VDO), Vietnam’s first private
airport, opened in 2018, they chose Daktronics to provide the indoor and outdoor LED video systems. The real-time flight information coupled with the dynamic content make these displays the ultimate solution for passengers, thanks to the displays’ superior image quality, high contrast and wide viewing angles. The international and domestic departure counters boast two high-resolution indoor displays to
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Daktronics Inc., Digital Display Provider
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MRA International, IEMS Project Director
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Marcela Sardi of Sardi Design, designer of the media features and Creative Director
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Smart Monkeys, Inc., Technical Consultant for the systems design
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Electrosonic, Systems Integrator
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Moment Factory, Executive Content Producer
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Digital Kitchen, Supportive Content Producer
Digital displays are designed into every aspect of the terminal experience. Upon arriving at LAX, an enormous welcome screen greets passengers by showcasing the city’s local flavour with a variety of
scenes. The Time Tower, an elevator wrapped on all four sides with LEDs, displays vibrant images of travel memorabilia, videos of nature, and different short film sequences to entertain guests between connecting flights. The Story Board, comprised of eight different curved screens to maximise visibility across the open terminal, shares tales of destination cities as well as scenes of nature and soothing images to create a calm, unhurried passenger experience. Concourse panels form a sequence of images to represent the passenger’s destination city. The panels are interactive, respond to movement, and lend a friendly welcome to passengers as they locate their gates. Finally, the Bon Voyage wall bids a fond farewell to those departing Los Angeles with images of famous celebrities bidding them adieu.
Daktronics Delivers Daktronics provides more than 50 years of cutting-edge technology, design, and manufacturing. With airport applications, reliability is key for designing your product and system. With global sourcing and manufacturing, Daktronics chooses parts from a curated vendor base that pass our strictest reliability testing. As a global company, Daktronics has a strong sales and service network across the globe. The successful project design, manufacture, installation and integration of Van Don International Airport and Tom Bradley International Terminal at LAX showcase our expertise in LED display technology and our collaboration with the end user, partners and subcontractors. To see for yourself, visit us at DAKTRONICS.COM/AIRPORTS
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DIGITAL DISPLAYS CREATE A MEMORABLE EXPERIENCE Learn how you can immerse travelers in an unforgettable journey, visit Daktronics.com/Airports