Annual Letter - Community Health Division - Bangalore Baptist Hospital

An eye on refreshing Future

We finished the Pandemic year strong, spreading health, and learning together.

From shielding people from the Pandemic, our focus has turned to ‘building back’ health. COVID's onslaught and bond with the community have inspired us to annex places and add on new services.

It has been a long road, but a burst of liveliness is on the anvil!

"Blessed are those who consider the poor" Psalms 41:1

Walking with the poor has been the heart of what we do at Bangalore Baptist Hospital since its inception. By God's grace, we are in the Golden Jubilee year celebrating God's faithfulness and goodness and are passionate about continuing our healing journey. True to our mission, the Hospital earmarks 20% of the annual budget for poor patient care.

I'm proud of the Community Health team that works tirelessly in challenging environments. The team takes healthcare to the community's doorstep while restoring their strength and stability. As we progress in our journey, we are determined to make a difference and be called friends of the community.

May the Good Lord continue to empower us to reach out to needy communities.

Greater things are yet to be done…. God bless!

Dr. Spurgeon R Director (CEO)

A healing Journey

Connections that Glimmer

I'm delighted to pen a few lines on the Community Health Division's work in reaching out to the needy. Over the past few decades, the growth and progress of the Community Health Division have been heart-warming, and it forms a vibrant part of the healthcare work of Bangalore Baptist Hospital. The pioneering and legacy of Dr Gift Norman's efforts are carried by Dr. Carolin George and her team with added zeal and vigour.

The Division focuses on improving the health of the community by reaching out to the poor and marginalized through primary and secondary healthcare work. And it is supplemented by a chain of referrals that ensure those requiring more advanced tertiary healthcare are cared for and supported.

The recent geographical expansion of palliative care services and the response during the Pandemic are worthy of mention. The Division's work exemplifies the call in Mathew 25:40 to serve the needy, "Truly I tell you, whatever you did for one of the least of these brothers and sisters of mine, you did for me".

I am confident that this work will continue to gather momentum, go from strength to strength and bring hope and healing to many who require such care.

I wish the team all the very best.

Dr. J V Peter Chairman Bangalore Baptist Hospital Society Director – CMC, Vellore

A nourishing Commitment

Standing for what we truly believe, 'each life is precious,' we lead with perseverance in our minds and passion in our hearts. Making a positive contribution to needy communities has always been our priority and will remain a nourishing commitment. We bear the torch proudly and promise to carry forward this legacy.

Bangalore Baptist Hospital (BBH) is a not-for-profit multi-specialty healthcare organisation governed by Christian Medical College, Vellore. BBH stands tall in upholding its principles of Excellence & Equity by committing equal importance to the 'state-of-the-art precision specialties' and the 'core primary healthcare services', ranging from organ transplants to preventive healthcare in slums.

Sprinkling Healthcare

We create a contextualised healthcare ecosystem for people in low-resource settings

– urban slums and rural villages.

Community Hospitals

Provide a range of medical services to the community.

Camps

Engage with NGOs and other partners to address the gap in healthcare.

Rehabilitation Centre

A specialised centre which assesses different types of disabilities, diagnoses, prescribes therapies and manufactures assistive devices.

Health Programmes

Engage with NGOs and other partners to address the gap in healthcare.

Training

Trains health professionals to impart competence, compassion, and tools to deliver healthcare in the most challenging contexts.

Mobile Clinics

Doorstep health care to difficult-to-reach communities regularly.

Cancer Care

Provides cancer care services, including screening, diagnosis, treatment and palliative care. Doctors, nurses, and counsellors visit the homes of those who cannot reach us.

Rehabilitation Hubs

Offer daily therapies and extend assistive device training to integrate people with disabilities into their daily lives.

Referral Hospital Network

Creates a network of hospitals (BBH & otherhospitals) for patients with advanced medicalneeds to enable accelerated access.

Research

Develops innovative solutions for healthcare in low-resource settings.

A deep dive into our care Landscape

Bright Spots

We leverage the community’s strengths, raise their capacities, and build contextual healthcare systems to improve health.

Bare & Minimum

We look for ‘deserted sick islands’, where minimal health facilities exist.

Currency Exchange & Safe Deposit

Quality, compassion and pocket-friendly healthcare –

Our promise of a safety net to shield people from money lenders during sickness.

Scrolls & Manuscripts

We visit, engage and teach them to think right for their better health.

Health Springs

Our healthcare landscape has abundant preventive, curative and rehabilitative streams which flow through the communities. When these refreshing streams penetrate the communities, health springs gush and sprinkle health.

Battle Cruises & Code Health

A swift and sprightly transport legion is the spine of our operations. When needed, it steers people from their homes to complex care settings with dexterity and versatility.

Handful of Glitter

‘Caring for the poor’ is our proud and august mandate. We believe all humans are God’s image bearers and should be treated with kindness and respect. We use our flair and expertise to create systems to include the poor in the healthcare network. We uphold the poor by meeting them in their neighbourhoods, sharing their burdens and accompanying them in their healing journey.

On a systemic level, we are humbly building a more equitable and just society. Challenging yet spirited, hazy yet just, arduous yet gratifying, and wearisome yet meaningful -our journey continues with profound passion and relentless zeal; this remains our ultimate pursuit.

Dr Carolin Elizabeth George Head – Community Health Division

Shades of Care

"Nusarrat couldn't hear anything we said. It was sad that she wasn't part of our daily conversations. Her poor hearing, high blood pressure and diabetes were a constant struggle for her and us," said her husband, Shafiullah.

A visit to our Mother Theresa Hospital (MTH) and our Rehabilitation Centre brought back the melodies that this family had lost. With periodic medical check-ups, guidance and medication, Nusarrat is now healthy and cheerful. "The chuckles of my grandkid is refreshing, thanks to the hearing aid,” gratifies Nusaarat.

"No other hospital gave us comfort like your hospital. The joy and sparkle are back at home," Shafiullah shared when he met Krishnamurthy, our healthcare worker.

Mother Theresa Hospital (MTH) in Devanahalli Taluk is a friendly hospital to many villagers. In rural villages, economic barriers prevent many families from accessing quality health care. Living in poverty, commonly as subsistence farmers, many would-be patients cannot afford to take time away from work to make an hours-long trip to the hospitals in the city. The community and patients referred from our mobile clinics for further treatment find MTH as a soul-filling hospital.

9460

Patients treated

Stepping outside the hospital, Manoj is happy that MTH is closer to his home. He needs frequent dressing as he is recuperating from an accident.

Crystal clear Sight

"It's all foggy," said the 90-year-old Subbrayappa, who could barely see anything. Yet, he postponed his cataract surgery for two years because his family thought he would be in bed for months!

After much persuasion, the family agreed to the surgery."Will I see clearly after the surgery?" was his only question whenever we met.

Subbarayappa is excited to herd his sheep after the surgery; that's what he loves doing. He chops the leaves for his sheep with a razor-sharp sickle, a talent which would have been costly without a crystal clear eyesight.

people treated at the eye clinics

cataract surgeries

Jewels the Slum

after

to

Music in their ears

The narrowest gullies with zooming vehicles were dangerous to Abdullah because he lived in a world of silence. Many like Abdullah in the slum neglect ear infections because of their inabilityto pay. Complex ENT treatments are a new addition to our clinic. Most of them drop by to say thank you, and our chit-chats are music in their ears.

A smile Restoration

The recent upgradation of the dental clinic in our DJ Halli brought smiles to the people and us. Our hearts warm because we can offer top-notch dental procedures in the new facility. We look back with gratitude at the smiles we restored and look ahead with hope to reinstate more smiles.

6411

Patients treated

Health On Wheels

A Healthy

Ride

Manjunath and his mother Chowdamma ride back home with their hearts and mind filled with relief and freshness after the regular check-up at our mobile clinic in their village. Manjunath recently recovered from a bout of gastroenteritis (treated at our hospital), and this visit reassured him that “all is well”.

Words such as "how are you feeling today" in the local dialect from us and a smile from them underline the intense togetherness. Where 'taking a day off for health' means minus a day's wage, our healthcare at their doorstep is a blessing. Regular clinics in villages, sporadic e-tconsults, home visits for frail people, and referrals for complex care infuse delectable flavours into their healthy palates.

3523

Patients treated in 15 villages

When care begins at Home

We go to places where we are needed the most. We visit homes in villages and urban poor settings. Sometimes, our bikes and vehicles get stuck in the mud; sometimes, we have to walk miles through the fields and rocks.

slums, we manoeuvre through narrow lanes and gullies and climb dark, rickety staircases. We reach out to the Begums in urban territories and Muniyammas in rural terrains to meet, talk and give a dose of good health.

Empower

Caring for peoplewith disability

Her brighter sideof Life

Bhuvikth and his mother, Sashikala, enjoy themselves at a park. They laugh – rolling whoops of laughter, happy and light-hearted. There's nothing unusual about it. Children generally are vibrant; the difference is that Bhuvikth suffers from autism. Sashikala is glad to have found our Vijayapura rehab hub in Bhu vikth's early stages of life, even though the opinion of the rest of her family differed.

"When Bhuvikth came to us, he had limited mobility and couldn't communicate. With therapies in speech and behaviour, cognitive training and special educa tion, Bhuvikth is doing well. Progress differs for each child. Some can do absolutely nothing for themselves, but they can look at you and just giggle; when the parent comes in and hears their child giggling—it's a comfort to that parent knowing their child is treated with kindness, compassion, and dignity. That, too, is progress," says one of the teachers at the centre.

"Life

District Disability Rehabilitation Centre

A collaborative project with the Directorate of Empowerment of Senior Citizens and Differently -abled, Government of Karnataka, the District Disability Rehabilitation Centre helps an estimated 60,000 differently-abled and their families in Bangalore Rural District through a multi-sectoral approach that addresses health, education, livelihood, empowerment and social needs.

intervention therapy sessions for

devices

children attend normal

Growing Partnership

Meaningful engagements, empathetic concern for the community, and an understanding of our work were the 'take away' when the state officials visited our disability projects. Shri. Basavaraj Bommai (Chief Minister), Shri R. Ashoka (Minister of Revenue), Shri. M.T.B. Nagaraj (Minister of Small Scale Industries and Municipal Administration,), Shri. K. Sudhakar (Minister of Health & Family Welfare and Medical Education), Shri. L. Nisarga Narayanaswamy, (MLA, Devanahalli) and other officials engaged with us in our journey.

The discussions during the visits and their continued support fuel us to explore ways to navigate people from 'zero access spaces' to 'optimal access spaces'.

In the salmon-packed Rachanahalli slum, with a group of women, smiles and raises sound of running water. “This has completely lives”, she tells us. “We now don’t walk long heavy pot on our head,” squeals another.

Right as Rain

Devaraj wants to put back the snake bite episode and move ahead. Though the entire family is sad about the amputation of his leg, they are relieved that he is alive. "The thought of what might have happened to him sent shivers down my spine.," Devaraj's wife recalled.

When he is the umbrella for his seven-member family, Devaraj views his artificial limb, given by us, as a tool that clears the darkest skies. Back at work, Devaraj is confident in caring for his family. A gentle breeze wafts on Devaraj and his family.

Rachanahalli slum, Begum, squatting raises her voice over the completely changed our walk long distances with the another. They all nod

190 people supported with prostheses

And Water

And when Water Gushed

Embarking on new terrains daily, crossing sun-baked parched land, the rehabilitation team is on a mission to navigate people trapped in 'zero access spaces' to 'optimal access spaces.'

A physiotherapist, rehabilitation doctor & nurse, psychologist and prosthetics and orthotics specialist visit the homes of people with a disability. "If we do not go, who will?" questions one of the team members. "Sometimes we need to do with a makeshift stretcher to move the patient to a vehicle parked a few kilometres away because the roads are not motorable." However, it all becomes worthwhile when I see Kumar sitting up and eating from his plate; a simple act but a momentous milestone for us,” another member says.

every day, but we believe in one pebble, one smile, one act of kindness or service at a time’.

Gaviappa couldn't move and was in severe pain. Till Dr Shilpa came to their doorstep, the family remained distressed. After her visit, the family sensed a glimmer of hope.

A series of tests indicated that Gaviappa had a spine injury. "We worked towards the earliest possible surgery for Gaviappa," said Dr Vijay Kamath, our spine surgeon.

From the surgery to discharge and postrecovery, we have been the thread this family held for emotional and financial support. Rest and follow-up medical care at home healed Gaviappa. "We didn't know a hospital we could go to or did we have the money for the surgery. You looked after us like a family," gratified Gaviappa.

"Life was difficult", whispered Munniamma gazing at the ground. "Would I see him grazing our goats and sheep? Can he take care of our family? I asked God these questions. Look at him now, flocking freshly more than 50 sheep," says Munniamma, flooded with charm and delight.

Goodies from a farland for Jagan

For any parents, when their child cannot get treatment due to lack of money, their world comes crashing down. So, when 16-year-old Jagan Mohan needed a bone marrow transplant, his parents were in harm's way. "Aplastic anemia has a good cure rate with transplant", many doctors agreed. They travelled to many hospitals in search of one that fit their pockets. Finally, they landed at our doorsteps.

Moved by their plight, we gathered resources for them. His sister didn't think twice before offering. Fortunately, she was matched as a donor. The family coped with all the challenges – shifting base to another state to his sister taking a break from her studies. The transplant went well, and he is recuperating.

What happens if the cost of therapy is above Rs.20 lakh? Even the affluent would think twice. But what about those who can hardly make ends meet? The disease does not discriminate against the rich or poor, but the cost of treatment differentiates. For us, excluding the poor is not an option. So, the question we ask is not 'can we treat the poor' but 'how can we treat the poor'.

Restore Community de-addiction programme

Joy in ordinary moments

It's not only about the people addicted to alcohol. There is a much larger story here. It's the story of all wives, mothers, fathers, sisters, brothers and children. Living in a constant unpredictable environment, they experience the day-to-day suffering of living with a person addicted to alcohol. De-addiction is a much-needed therapy, especially for those in the villages where such facilities are scarce.

"I did not even realise when addiction enveloped his life. He stayed away from home for long hours, and when he returned, he would always be in an angry mood picking up fights. It was a toxic environment for my children. Neighbours kept away from us," recalls Leela, Manjunth's wife.

For us, sobering Manjunath and taking him back to his family was our priority. A-10 days camp, followed by several meetings with Alcoholics Anonymous groups and with our healthcare workers' constant engagement, he turned a new leaf. He is now creating a new path for people who are addicted to alcohol in his village.

Recently, Raja, our healthcare worker, met up with this family enjoying life, close and relational.

We provide primary healthcare through approach, we engage the communities

“I’m so proud ofmy father now” says Mala, daughter of Manjunath

Cancer care in Cities

Beautiful

Sometimes life can be hard to navigate. It can shake you up and break you down. That's how 80-year-old Tavamani tasted life. After battling cervical cancer for a year, she refused treatment. She is under our care now. "I only smile when you come. There's no one to talk to, then why would I smile?" she says. Staying alone while battling cancer is traumatic.

We relieve her pain and suffering. We help her tide over her emotional pain by counselling. She brings out all her bottled-up emotions when we visit, but after some time, we sense a sea of calmness in her. She always tears up when we bid goodbye and cleverly terms them as tears of joy.

"Beautiful hearts just don't happen — and you, my dear, will show the world how beautiful you are," Tavamani trumpeted.

Our multidisciplinary palliative care team (urban & rural) provides medical, nursing, psychological and spiritual support to people with terminal illnesses in the comfort of their homes. Clothed with sensitivity, empathy and competence, a team of doctors, nurses and counsellors work to improve the quality of life of patients in their last days of life.

Cancer care in Villages

Showers

cancer is a crushing burden for anyone, especially those without any means of emotional and financial

in, we talk, counsel, and prepare the patient and family. It takes many visits for them to get the essence of what lies ahead. We meet with questions, fear, anxiety, guilt and sadness. We sit, listen, pause and gently take them along to gracefully accept reality. We continue our visits, promising to stand by them as a zephyr of comfort.

Perky isher name

Into the calm lake of Munniyamma’s life, cancer tossed the first stone in 2021. That's when she found out that cancer has spilt all over.

From our first visit to now, her cheerfulness illuminates the house even in pain. She is a soulful character who knows that she may not live long but jokes, "till I live, I want to be happy. If I am sad, will my days extend"? She's thankful for the medications that relieve her pain and cherishes the bond she has built with us. “When will you come again?” asks a peppy Muniyamma.

We leave Muniyamma's house, praying for painless days to continue.

321 Bereavement visits 95%

Cancer patients’ pain controlled

COVID halted Nohara’s studies. Girls like Nohara are the bright spots, and we must keep their sparks glowing. We supported her education, and Nohara is sparkling.

We meet bright spots in the narrow alleys and doorsteps. We fashioned their thinking through the scrolls of knowledge in the makeshift Paatshala.

9 children received education support

Flower Power

Radha's fingers string the jasmine flowers steadily. "This is for a temple," she shares, an eye on the jasmine, the other on her customer.

During COVID, her flower sales dropped. "My husband needs daily dialysis. Finding means to meet his medical expenses and running the house was tough. Your financial support to run this flower stall is solace. I have dreams to chase, stars to count, and waves to catch. My story isn't over — it is only the beginning," she says reflectively.

12 livelihood initiatives

Their daily Bread

When

runs out,

is scarce. With COVID robbing livelihood, food

was even more palpable in the community. The distribution of essential

enriched the community, offering nourishment to those living amid poverty, unemployment and after effect of the Pandemic.

staples by

Academics

Training health professionals to deliver healthcare in the most challenging contexts

Postgraduate DNB course in Family Medicine

We run the Postgraduate DNB course in Family Medicine. Our faculty sets up OSCEs questions, corrects exam papers, reviews theses and acts as resource persons for online NBE webinars.

Palliative care – clinical training partnerships

o National Fellowship in Palliative Medicine (CMAI)

o National Fellowship in Palliative Nursing (CMAI)

o Fellowship in Palliative Medicine, Kidwai Memorial Institute of Oncology (RGUS)

o Certificate Course in Essentials of Palliative Care (CCEPC) by (IAPC)

o Hands-on Palliative Care Training Program (Pallium, India)

A total of 11 candidates have completed hands-on clinical postings in Palliative Care.

UT Southwestern Medical Centre students

HIGHLIGHTS

Elective Posting restarted after the pandemic disruption.

Dr. Srividhya Raghavendran is the Secretary for the Karnataka Chapter of the Association of Family Practitioners India (AFPI). She is the OSCE exam coordinator and one of the examiners of MRCGP International.

Dr. Carolin is the Secretary for the Karnataka state chapter of the Association of National Board Accredited Institutions (ANBAI).

Dr. Shalini is the Director - Information Technology, Communications and Networking (Social Media) of the Indian Society of Lifestyle Medicine (ISLM).

Dr. Srividhya Raghavendran was the organising Secretary of AFPI Karnataka 2nd State Conference of Family Medicine and Primary care.

Dr. Lareeta won 1st prize for poster presentation in the Scientific session of the State conference of Family Medicine and Primary care held in October 2021.

Dr. Shalini was an appraiser for the NEET PG examination, external examiner for FAT exams and external examiner for the final DNB Family Medicine practical examination.

Conducted a state-level Spice Route -India Post Graduate Update in collaboration with AFPI. Empanelled as partners for Pallium’s Hands-on Palliative Care Training Programme.

Conducted ‘Training of Trainers’ for the DNB PG Diploma for Government DNB faculty in collaboration with ANBAI, AHPI, NBE and the Government of Karnataka.

Dr. Carolin received the ‘Young Achiever Award’ at the ANBAI -NBE Annual National Conclave held in Coimbatore in the presence of Dr. K Kasturirangan (Chairman, NEP 2020) Dr. Abhijat Sheth (ED, NBE), Dr. Minu Bajpai (CEO, NBE), Dr. Sudha Sheyyan (VC, Tamil Nadu, Dr. MGR Medical University) and Dr. Rajasekaran (President, ANBAI).

Theory and Practice

Illuminating the path

Training of Trainers (ToT) for DNB PG Diploma for district hospitals’

DNB faculty in collaboration with ANBAI, AHPI, NBE and the Government of Karnataka.

The objective was to transfer their excellent clinical skills to the next generation of doctors through tools of experiential teaching and learning models.

Priya is identified as a person who can become a special educator.

Health Training

The health challenges in low-resource settings are far-reaching and complex, and the solutions often feel out of reach. To tackle these challenges, we must engage and capacitate a wide range of people. We build the capabilities of people ready to become bright sparks in their communities to ignite health. We engage with energetic minds who want to experience the challenges to use their talents to solve some of these extreme challenges. We are eager to parcel out ‘our thinking and practices’ for like-minded organisations that want to make a difference in their communities. Building others is not only a way of giving but a way of living!

Elective field postings and Short Internships

· MSW course, St. Joseph’s College

· MSW course, Kristu Jayanti College

· MPH course, CMC Vellore

· United Theological Seminary

Health Training and certification

· Azim Premji Foundation

· Maya Health

· Bangalore International Airport Limited CSR wing

Courses run

· Special Educator Certificate Course

· Health Entrepreneur Course

· Livelihood courses

Centre visit for good practice transfer

District delegation from 7 districts (Belagum, Bangalore Urban, Chithradurga,Chikballapura, Tumkuru, Chikmangaluru, Chamrajnagara) to DDRC

Azim Premji Foundation for their urban poor health initiatives.

Grateful for theRecognition

But the real ‘badge of honour’ are the smiles of the people we serve’.

The Economic Times National Healthcare awards 2021 for ‘Excellence in CSR’.

The AHPI National Healthcare Excellence awards 2021 in the category–‘Excellence in community engagement during pandemic’.

Pushing Possibilities

Dr. Carolin was one of the keynote speakers at the Global conference ‘From water to Air; Scientific pathways towards a clearer and cleaner future’ in Switzerland. The panelists were distinguished scientists from Harvard University, Stanford University, University of California, University of Washington, MIT, Karolinska Institute, Imperial College (London), Royal Swedish Academy of Sciences (awards Nobel Prize), World Health Organization (WHO) and National Institute of Health (NIH). The meeting aimed to create an interdisciplinary research network to foster high-quality research that would solve the world's dire problems.

Signed Institutional MOU with National Centre for Biological Sciences (NCBS), the Institute for Stem Cell Science and Regenerative Medicine (InStem) and the Tata Institute of Fundamental Research (TIFR) for COVID 19 and other Infectious Disease-related research.

Exploring ingenious

for complex healthcare settings.

INTERNATIONAL RESEARCH COLLABORATIONS

Baylor University, Dallas, Texas, USA

Harvard University, Boston, USA

Maastricht University, The Netherlands

The University of Texas Southwestern Medical Center University of Nottingham, UK University of Leicester, UK University of Sheffield, UK Western Sydney University, Australia World Health Organization, Geneva

Signed Institutional MOU with the Institute for Stem Cell Science and Regenerative Medicine (InStem), the Association of Health Providers in India (AHPI) and Vayah Vikas and initiated research on Sarcopenia.

Signed institutional MOUs with the Tata Institute of Genomics and Society (TIGS) for research collaborations in Rare Genetic Diseases (RGD) and Infectious Diseases (ID).

We are one of the consortium partners for VISION (Vaccine Immunology : Indian Outbreak – Response Network).

Conducted Paediatric Palliative care research in collaboration with Baylor University.

Registered our Institutional Biosafety Committee (IBSC) with the Review on Genetic Manipulation (RCGM) and Indian Biosafety Knowledge Portal (IBKP) under the Department of Biotechnology, Ministry of Science and Technology, Government of India.

Obtained DSIR (Directorate of Science and Industrial Research) renewal.

Mentored Ethics Committee of Rural Development Trust (RDT) in their accreditation process with DHR (Directorate of Health Research).

Dr. Sapna Mathew won second prize for her presentation “Palliative Emergency Kit (PEK) –an effective way to manage anticipatory symptoms in patients nearing the end of life in a community palliative care setting” at the International (virtual) Conference of the Indian Association of Palliative Care (IAPC) in March 2021.

Dr.Carolin and her colleagues (Dr. Leeberk, Dr. Sindhulina and Dr. Indu Nair) published a scientific paper in the prestigious ‘Nature Scientific Reports’ along with scientists from Harvard University, BIO-INHALATION Germany, RTI International, Massachusetts General Hospital, University of Leicester, Northeastern University and Columbia University.

Care Ballooned

A stunned Pushpa looks at her daughter's snake-bitten hand and clutches her to her chest.

"Each hospital we reached turned us away saying they do not have the facility to treat the snake bite of my daughter. Her hand had turned blue, and she was breathless," said Pushpa, her mother.

The family lives in a small house with very little ventilation. Household items occupy most of the space, and their home is a haven for insects and snakes to creep in.

Mothers like Pushpa are grateful for the emergency care and the concession our hospital offers to the poor. Flashing relief and gratitude, the parents chorus this phrase “you gave a second chance to our daughter” whenever they see our team in their village.

Vandana underwent another surgery to fix the tissue damage. Even though this family is not our regular patient, we provided concession for the entire hospitalisation.

Thank you!

Everyone has a beautiful and unique story to tell. Indeed, you are the inspiration behind these stories. You sailed with us during the COVID tsunami and supported beyond. Thank you for the trust and confidence, and we look forward to another beautiful journey with you.

Anand Mathew

Azim Premji Foundation

Baylor University

Benevity and all donors who donated through this portal Brentwood Baptist Deloitte India

Global Giving and all the donors who donated through this portal Goodnews Health Scotland Charitable Trust Government of Karnataka International Mission Board

Juniper Network India Pvt Ltd

Lalit Raichur

Lalitha Ravindranath Foundation

Lorna Murray Nasscom Foundation

Rebekah Naylor

Resource Pro-Operational Solutions

Robert Bosch Engineering Solutions Pvt Ltd

Samaritan Medical Outreach Ministries Sarvagna Healthcare Institute Send Relief

Tata Elxsi Limited

The Kurian Foundation Trust T.K. Kurien

The staff of Bangalore Baptist Hospital United Way Bangalore UK Online Giving Foundation

Wings Brand Activations Pvt Ltd

Our anonymous well-wishers, and friends who gave in kind and our co-travellers who journeyed with us during COVID crisis and beyond.

Hearts & Minds that touch lives

Written from the heart and designed with love

For those in the creative team, an annual letter represents a project one can sink one’s teeth into. Our annual report is no exception. Behind the scenes, between piping ‘chai’ and lip-smacking ‘samosas’ are debates, the difference in opinions, preferences of colours, sketches and design elements. It was a worthwhile effort. For us, this annual letter represents an opportunity to tell stories of our people and review our activities, achievements, and performance of the past year–all in a style that reflects and reinforces our vision.

Credits

Concept, content writing and edits

Ranjini Victor Carolin Elizabeth George Shivananda. B

Photo credit

Special thanks for capturing additional photographs:

Uday Daniel : 6,7, 19, 32, 33, 48, 49, 56, 57

Joseph Raj : 17, 18, 22, 38, 39 Nandisha M : 59

Layout & design

Monisha Nair M.S, Trivandrum

donations made are eligible for exemption under Section 80G of the Income Tax Act.

Hospital is also registered under the Foreign Contribution (Regulation) Act 1976 for all foreign contributions.