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 SAP AG 2006

TERP10

9-3

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 SAP AG 2006

TERP10

9-4

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 SAP AG 2006

TERP10

9-5

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ďŁŠ SAP AG 2006

Organizational levels represent the structure of an enterprise organization. Organizational levels represent the legal and organizational views of an enterprise.

The Sales and Distribution module uses some organizational levels that can only represent sales and distribution processes, such as sales organization, distribution channel, division, or shipping point. Other organizational units, such as company code or plant, are used in Sales and Distribution and in other modules.

You can represent your enterprise structure using organizational units based on your business processes.

This is not a complete list of all organizational units relevant for the sales and distribution processes.

ÂŠ SAP AG

TERP10

9-6

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ďŁŠ SAP AG 2006

For a company code, a complete independent accounting unit can be represented as the smallest organizational level in external accounting. This includes entry of all accountable transactions and the creation of all proofs for a legally required individual account closing, such as the balance sheets and the profit and loss statement.

Examples of a company code are: a company within a corporate group or a subsidiary.

ÂŠ SAP AG

TERP10

9-7

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ďŁŠ SAP AG 2006

The sales organization is an organizational level in Logistics which groups the enterprise according to the requirements of sales and distribution. A sales organization is responsible for distributing goods and services. Therefore, it is also liable for the sold products and responsible for the customersâ&#x20AC;&#x2122; rights of recourse.

The sales organization is also used to take, for example, a regional, national or international subdivision of the market into account.

A sales organization is "#$%"&'(!assigned to a company code. More than one sales organization can be assigned to a company code. If you use the Sales and Distribution module, you need at least one sales organization.

You maintain own master data for a sales organization. In the sales statistics, the sales organization is the highest summation level. All items in a sales and distribution document, that is, all items of an order, an outbound delivery or a billing document, belong to a sales organization.

ÂŠ SAP AG

TERP10

9-8

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A distribution channel is a means through which salable materials or services reach the customer.

Several distribution channels can be assigned to a sales organization. If you use the Sales and Distribution module, you need at least one distribution channel. For example, it is used to: # Define responsibilities, # Achieve flexible pricing and # Differentiate sales statistics.

ÂŠ SAP AG

TERP10

9-9

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ďŁŠ SAP AG 2006

A division is used to group materials and services.

A sales organization can have several divisions assigned to it, for which it is responsible. If you use the Sales and Distribution module, you will need at least one division.

The system uses the division to determine the sales areas a material or a service is assigned to.

A division can, for example, represent a product group. Therefore, you can, for example, restrict price agreements with a customer to a certain division. You can also conduct statistical analysis by division.

ÂŠ SAP AG

TERP10

9-10

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ďŁŠ SAP AG 2006

A sales area is a combination of the sales organization, distribution channel, and division. It defines the distribution channel a sales organization uses to sell products from a certain division.

Each sales and distribution document is assigned to exactly one sales area. This assignment cannot be changed.

A sales area can belong to only one company code. This relationship is created by assigning the sales organization.

During the processing of sales and distribution documents, the system accesses various master data, according to the sales area. This master data includes, for example, customer master data, material master data, prices, and discounts. In addition, the system carries out several checks concerning the validity of certain entries according to the sales area.

Note: A simple organizational structure can be better than a complex one. For example, it simplifies updating master data. Do not define complex organizational structures in order to have detailed reporting options. Use fields on the master data screen.

ÂŠ SAP AG

TERP10

9-11

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The plant is a location where material stock is kept. A plant can, for example, represent a production facility or simply a grouping of locations (storage locations) in physical proximity.

Plant and storage location are organizational levels that can be used by all logistic areas. " Materials management is primarily concerned with the material flow. From a materials management point of view, a plant is, above all, a location where material stock is kept. " In production, a plant can represent a manufacturing facility. " In sales and distribution, a plant represents the location from which materials and services are distributed and corresponds to a distribution center. The relevant stocks are kept here. " If you sell a service, a plant can represent the location services are rendered from (that is, an office).

In sales and distribution, the plant has a central function: " You have to create at least one plant in order to be able to use the Sales and Distribution module. " A plant must be uniquely assigned to a company code. " The assignment between sales organizations and plants does not have to be unique. " The plant is essential for determining the shipping point.1

ÂŠ SAP AG

TERP10

9-12

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ďŁŠ SAP AG 2006

Shipping is an integrated module of sales and distribution processing. The shipping point is the highest-level organizational unit of shipping that controls your shipping activities. Each outbound delivery is processed by one shipping point.

The shipping point can be a loading ramp, a mail depot, or a rail depot. It can also be, for example, a group of employees responsible (only) for organizing urgent deliveries.

You assign a shipping point at plant level. A shipping point is a physical place and should be near the delivering plant. More than one shipping point can be assigned to a plant. You can also assign several shipping points to a plant. This can also be appropriate for plants in physical proximity.

ÂŠ SAP AG

TERP10

9-13

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Several sources of data can be copied into a sales order or into another sales and distribution document. Most of them are default values that you can overwrite in the sales and distribution document, if necessary. These sources of data include, for example: " Customer master data " Material master data " Condition master data (You create and maintain this master data in the sales and distribution master data for automatic pricing. This could be, for example, a material price or a customer discount). " Output is information that is sent to the customer using various media, such as mail, EDI, or fax. Examples include the printout of a quotation or an order confirmation, order confirmations using EDI, or invoices by fax.

Control tables: You can create and maintain these tables in Customizing. The default values of several data can be controlled in the sales and distribution documents, depending on the table settings.

One sales document can serve as a source of data for another sales document. For example, a quotation can serve as a data source for a sales order.

ÂŠ SAP AG

TERP10

9-14

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ďŁŠ SAP AG 2006

The customer master groups data into categories: general data, sales area data and company code data.

The general data is relevant for the sales and distribution and for accounting. It is stored centrally (client-specific), in order to avoid data redundancy. It is valid for all organizational units within a client.

The sales area data is relevant for sales and distribution. It is valid for the respective sales area (sales organization, distribution channel and division)

The company code data is relevant for accounting. It is valid for a respective company code.

ÂŠ SAP AG

TERP10

9-15

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You store the partner functions for the customer master in the customer master sales area data (tab page Partner functions). During sales order processing, they are copied as default values into the documents

For sales order processing you need the mandatory partner functions sold-to-party, ship-to-party, payer and bill-to-party. In the course of processing a sales order, they can differ from each other or they can be identical.

" Sold-to-party:

Places the order.

" Ship-to-party:

Receives goods or services.

" Bill-to-party:

Receives the invoice for goods or services.

" Payer:

Is responsible for paying the invoice

Other partner functions, such as contact person or forwarding agent, are not absolutely necessary for sales order processing.

ÂŠ SAP AG

TERP10

9-16

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The basic data is relevant for all areas. It is valid for all organizational units within a client.

The sales organization data is relevant for sales and distribution. It is valid for the respective sales organization and the distribution channel.

The sales plant data is also relevant for sales and distribution. It is valid for the respective delivery plant.

Additional data relevant for different organizational units is available for various other areas.

ÂŠ SAP AG

TERP10

9-17

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 SAP AG 2006

You can use the customer-material information to record data for a combination of certain customers and materials.

If a customer-material info exists for a customer and a material, these default values are preferred to the values from the customer or the material master when processing a document (order, or delivery)

You can use the customer-material information record to maintain the following data: " Cross-reference from your customer’s material number to your material number and the customer’s material description. " Specific shipping information for this customer and material (such as delivery tolerances, specifying if the customer accepts partial deliveries, or the default delivering plant).

TERP10

9-18

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Output is information that is sent to the customer using various media, such as mail, EDI, or fax. Examples include: the printout of a quotation or an order confirmation, order confirmations using EDI, or invoices by fax.

As with pricing, output determination takes place using the condition technique.

Output can be sent for various sales and distribution documents (order, delivery, billing document)

In the output master data, you define the transmission medium, the time, and the partner function for an output type.

Output types include, for example: quotation, order confirmation, invoice.

Partner functions include, for example: sold-to party, ship-to party, and bill-to party.

Transmission media include, for example: printer, telex, fax, mail, EDI.

Times at which output is sent include: immediately when saving, or by using a standard program (RSNAST00) that is run regularly.

The layout of an output is defined by a form in SAPscript. The form is assigned to an output type.

ÂŠ SAP AG

TERP10

9-19

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The condition master data includes prices, surcharges and discounts, freights and taxes.

You can define condition master data (condition records) to be dependent on various data. You can, for example, maintain a material price customer-specifically or define a discount to be dependent on the customer and the material pricing group.

ÂŠ SAP AG

TERP10

9-20

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 SAP AG 2006

TERP10

9-21

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 SAP AG 2004

TERP10

9-22

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Effective sales order processing connects all activity to customer demand in a series of integrated processes. The application component Sales and Distribution makes this sales order processing possible. The steps in a sales process are then reproduced by electronic documents that are linked to each other.

The customer order management process begins with establishing and maintaining customer relationships, and ends with invoicing for delivery of goods or service provided to the customer. Posting the customer incoming payments is part of the application component Financial Accounting.

The Customer Order Management cycle can begin with Pre-Sales Activities. For example, in response to a customer inquiry , you create and send a quotation.

As part of sales order processing, you create a sales document.

During procurement, the system determines the supplier of the goods, based on data that you have stored in the system. Is the supplier from one of your delivering plants, and, if so, which one? Is the supplier a third-party vendor, and, if so, which one?

As part of shipping processing, you organize and perform the delivery of goods.

In the billing process, you create the invoice and transfer all the necessary data into Accounting.

As part of handling payments, you check open items and post incoming payments.

ÂŠ SAP AG

TERP10

9-23

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ďŁŠ SAP AG 2006

The structure of the blocks from top to bottom represents the normal sequence of events in the sales and distribution process.

The boxes within the various blocks represent sales and financial accounting documents

ÂŠ SAP AG

TERP10

9-24

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ďŁŠ SAP AG 2004

Specific marketing measures, for example, direct mailing campaigns, internet campaigns, trade fair sales activities or telephone campaigns, can trigger sales processes.

Possible sequences of such campaigns can be a non-binding customer inquiry or a request for a quotation. Inquiries and quotations help you to determine important sales-related data and can be saved as documents. If the customer then places an order, you can refer to this data.

Use this pre-sales information to plan and evaluate your marketing and sales strategies and as a basis for establishing long term business relationships with your customers, for example by # Tracking lost sales # Recording pre-sales data to help negotiate large contracts # Selling goods and services to large organizations that require documentation of the entire process.

ÂŠ SAP AG

TERP10

9-25

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 SAP AG 2004

A sales order is an electronic document that records your customer’s request for goods or services.

The sales order contains all information to process the customer’s request during sales order processing.

The sales component thus automatically proposes data from master records and control tables that you previously stored. As a result, possible input errors occuring during sales order processing and entering of redundant data is avoided.

You can enter a sales order with many items on a single screen.

Sales orders can also be created via the internet or through messages received from business partners.

TERP10

9-26

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ďŁŠ SAP AG 2006

A sales document is created in a sales area.

A sales order can refer to a business transaction that already exists in the system. For example, one or more inquiries and quotations can be reference documents. In this case, the SAP System copies the relevant data to the sales order.

A quotation can also result in several sales orders. This allows you to group all the quotations for one customer.

ÂŠ SAP AG

TERP10

9-27

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A sales document is grouped into three levels: header, item and schedule line. Data is distributed on these levels as follows: " Sales document header The data in the document header is valid for the entire document. This includes, for example, customer-related data. " Sales document items Each item in the sales document contains its own data. This includes, for example, data about the material and quantities ordered. Each sales document can have several items, while individual items can be controlled differently. Examples include material item, service item, free-of-charge item or text item.

Item schedule lines Schedule lines contain delivery quantities and delivery dates. They belong uniquely to an item. Every item that has a subsequent outbound delivery in the sales and distribution process must have at least a schedule line. The item can have several schedule lines, for example when the quantity ordered is to be delivered in several partial deliveries at different times.

To process the sales documents efficiently, the data can be displayed and processed in different views. The views are grouped into overview, header and item screens. A new sales document is entered on an overview screen.

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 SAP AG 2006

The goal of shipment and transportation scheduling is to confirm a delivery date for a material requested by a customer.

For backwards scheduling, the customer’s requested delivery date is used to calculate the material availability date and the transportation lead time. The delivery must be created on the earliest of the two dates (selection date for outbound delivery).

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ďŁŠ SAP AG 2004

Each sales and distribution document contains data required for the document and for further processing.

The system determines which fields are displayed in the incompletion log when the user does not fill them during sales order processing.

The incompletion log will be displayed a) automatically when you save your entries. You can also call it by choosing !"#$ -> %&'()*+,$#(&-+(..

In Customizing, you can decide which fields should be part of the incompletion log.

The incompletion log functions are available in the sales order and in the delivery.

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TERP10

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ďŁŠ SAP AG 2006

Communication between sales and distribution and procurement is carried out via requirements.

The transfer of requirements type can influence the availability check.

The employee responsible for materials planning receives information about sales orders in the system and the quantities that SD needs in order to deliver these orders.

The material for the order can come from in-house production or external procurement.

If there is insufficient material available, purchase orders can be made via material planning.

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TERP10

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On the Sales and Distribution tab page in the material master you can: enter in Gen./Plant in the availability check field, which and/or what type of availability check should be carried out for this material during order processing.

There are also various tables in Customizing, on which the availability check is also dependent.

From the availability control screen, you can access the Available to Promise (ATP) quantities, the scope of check for determining available quantity, and the other plants that may have the material available.

ÂŠ SAP AG

TERP10

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ďŁŠ SAP AG 2004

Shipping processing in Sales and Distribution begins when you create the delivery document. The delivery document controls, supports and monitors numerous sub processes for shipping processing such as # (Optional) picking and confirming (transfer requests), # (Optional) Packing, # (Optional) planning and monitoring of transport (shipment document) and # Posting the goods issue (goods issue documents).

Creating a delivery document includes copying information from the sales order, such as the materials and quantities, onto the delivery document.

Creating a transfer order includes copying data from the delivery document to the transfer order for processing within the warehouse. The transfer order is essential for controlling the movement of goods within your warehouse. The transfer order is based on a simple principle: where you are taking goods from and to, within your warehouse. There is a source location and a destination location for every transfer order.

The posting of the goods issue can bring about a change based on a quantity basis as well as on a value basis in change stock. Changes based on a quantity basis are made on the relevant balance sheet accounts and stock change accounts in financial accounting.

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TERP10

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ďŁŠ SAP AG 2006

You can create an outbound delivery in a shipping point for orders that are due for delivery. The SAP System copies the relevant data from the order to the outbound delivery.

You can create one or several outbound deliveries from the order. You can also combine items from several orders into one outbound delivery. To combine them successfully, the orders must all have the same characteristics that are essential for the shipping process, for example: " shipping point " Due date " Ship-to address

The SAP System can create deliveries either on-line or as a background job to be executed during off-peak hours.

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TERP10

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A delivery document is grouped into two levels: header and item. The data is distributed across these levels as follows: " Delivery document header The data for the document header is valid for the entire document. This includes, for example, data for the ship-to party and schedules for shipping processing. " Delivery document item Each item in the sales document contains its own data. This includes data about the material, quantities and weights as well as stock information. Each sales document can have several items.The items can be controlled differently. Examples include material item, free-of-charge item or text item.

The delivery document does not contain schedule lines. Each schedule line in the sales document can become an item in the delivery document.

To process delivery documents efficiently, the data can be read and processed in different views. The views are grouped into overview, header and item screens.

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TERP10

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ďŁŠ SAP AG 2006

You create a transfer order for an outbound delivery.

A transfer order is generated for a warehouse number. During the process, only the deliveries that are necessary for picking are taken into account. The system copies the relevant data from the delivery.

To optimize picking, you can create picking lists that contain materials from different outbound deliveries. In order to relieve the work for the picker, you can sort the list according to storage bin and material and also calculate the quantities per material.

The system can create transfer orders either on-line or as a background job to be executed during off-peak hours.

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TERP10

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You can control an item in an outbound delivery so that picking is required.

Picking is carried out by creating transfer requests with which you trigger and survey warehouse movements. The items in the transfer requests contain the materials and the quantites to be picked, which correspond to the delivery quantities. At the same time the delivery quantites are transferred into the outbound delivery as picking quantities.

You can print the pick list for use in the warehouse from the transfer request.

Picking confirmation can either be automatic or can be carried out in a spearate processing step.

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When packing, you can combine delivery items and pack them in different shipping units. You can select the items that are to be packed in the delivery and assign them to shipping units.

A shipping unit can also be packed into another shipping unit. In the above example, shipping units SU 1 and SU 2 are being packed in SU 5.

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TERP10

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When the goods issue is posted, the following is carried out automatically: # The quantity in inventory management and the delivery requirements in material planning are updated. # The value change in the balance sheet accounts for inventory accounting is posted (The postings from the relevant accounting documents are based on the cost of the material). # The system creates further documents for Financial Accounting. # The billing due list is generated. # The status in all relevant sales documents is updated.

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ďŁŠ SAP AG 2006

When you create a billing document, data is copied from the sales order and the delivery document to the billing document. Delivery items as well as order items (for example services)can be references for the billing document.

The billing document serves several important functions: # It is the sales and distribution document that helps you to generate invoices. # The billing document serves as a data source for financial accounting (FI) to help you to monitor and process customer payments.

When you create a billing document, the G/L accounts will normally be updated automatically. During this process, the system carries out # a debit posting on the customer receivables account and # a credit posting on the revenue account.

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TERP10

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You can create an invoice for one delivery or sales order.

You can group invoices using selection criteria, such as customer, billing date and destination country.

The SAP System can combine deliveries into a billing document, provided these deliveries share some essential billing characteristics, for example: " Payer " Billing date " Destination country

The SAP System can create invoices either online or as a background job to be executed during offpeak hours.

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A billing document includes two levels: header and item. The data is distributed as follows: " Billing document header The data for the document header is valid for the entire document. This includes, for example, data about the payer and billing date. " Billing document items Each item in the sales document contains its own data. This includes, for example, details about the material, billing quantities and net values for the items. Each billing document can have several items.

To process billing documents efficiently, the data can be read and processed in different views. The views are grouped into overview, header and item screens.

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TERP10

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When you save the billing document, the system automatically generates all the required documents for accounting. In accounting, the system carries out a debit posting on the customer receivables account and a credit posting on the revenue account.

The accounting document contains all the completed postings in financial accounting that refer back to pricing in SD, for example, the receivable on the customer account or the obtained net sales and taxes on the relevant G/L accounts.

When you save the billing document, further documents for accounting can be automatically generated by the system, for example, for the components Controlling (CO), profitability analysis, market segment analysis (CO-PA) or consolidation (FI-LC).

When the billing document is posted, the following also occurs: " the status in all related sales, delivery and billing documents, is updated " the sales statistics in the sales information system are updated " the customer credit account is updated

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TERP10

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ďŁŠ SAP AG 2006

When you post an incoming payment, the relevant G/L accounts will be updated automatically.

During this process, the system carries out # a debit posting to the cash account and # a credit memo to the customer receivables account.

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ďŁŠ SAP AG 2006

The documents in a sales process are linked to each other using the document flow. This enables you to access the history and current status of your sales processes at any time.

You can display the document flow as a list of linked documents. All preceding and succeeding documents are displayed, depending on the document you call the list from.

From this list, you can display the relevant documents or call up status overviews for the documents.

This provides an overview of the development of your sales processes at any time, and you can answer customer questions quickly and reliably.

The document flow is updated on the document header and document item level.

Only sales documents contain schedule lines. Since each schedule line contains ist own delivery date, each deliverable schedule line becomes an item in a delivery document. Therefore delivery documents and billing documents do not need schedule lines.

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TERP10

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Sales and Distribution integrates with a variety of other modules.

Your company manages customer orders from initial request for product to the receipt and posting of customer payment as part of the Customer Order Management cycle.

To begin the cycle, your company typically enters customer orders which contain customer and product information, as well as delivery schedules. Order entry personnel use this information to advise customers about prices and delivery dates before they confirm an order. Here Sales and Distribution integrates with Materials Management for availability checking. For make to order product, Sales and Distribution integrates with Production Planning so that the product is made to satisfy the customer order requirement. Delivery and billing processing both integrate with Project Systems.

Following order entry, your company schedules and organizes customer orders for optimal delivery. Product is picked in the Warehouse Management module (noting any discrepancies from the ordered quantity) and print the shipping documents. When the delivery is released to the customer (truck leaves the dock), inventory quantities must be reduced and the general ledger must be updated appropriately. Here Sales and Distribution, by means of Posting Goods Issue, integrates with Materials Management and Financial Accounting and possibly Controlling.

After you deliver the product, an invoice must be generated and the transaction posted to the general ledger. The Financial Accounting periodically reviews the customerâ&#x20AC;&#x2122;s open items and posts the incoming payments when received.

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TERP10

9-46

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TERP10

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The Sales Information System (SIS) belongs to Sales and Distribution. With SIS, you can compress data from sales documents to obtain information which will help you make strategic business decisions. SIS contains standard analyses as well as flexible analyses to help you evaluate statistical data.

SAP provides list functions to create worklists in sales, delivery, picking, and billing.

The Logistics Information Library allows you to integrate standard and flexible analyses as well as your own reports. You can structure and enhance the information library as you require.

If the standard reports do not fulfill your requirements, you can use ABAP queries to extract information from the database into a report.

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TERP10

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Lists fall into two categories. # Online lists: - Online lists display, for example, sales, delivery, or billing documents for a customer, a material, or a combination of both. - Other online lists display documents with a certain status that requires action from someone (for instance, all documents blocked for delivery). # Worklists: - Worklists allow you to select certain tasks in sales and distribution for processing. You select the tasks according to your area of responsibility and to various selection criteria (such as, date, organizational element, or customer).

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Enter the information you want to use to restrict the options on the selection screen. The system then displays a list of the relevant documents.

You can edit the list further by " using filter, sort and sum up functions " adding or deleting additional fields (columns)

From the list, you can also: " display or change a sales order and return to the list " display status information (overall status, delivery status, etc) for each document

ÂŠ SAP AG

TERP10

9-52

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ďŁŠ SAP AG 2006

This slide gives an overview of the options that are available for collective processing to support the sales and distribution process.

The delivery list is used to process many sales documents for outbound deliveries.

The picking worklist creates transfer orders for picking.

The goods issue worklist for outbound deliveries will post goods issue for many deliveries. Transactions which require picking are only taken into consideration in this list after picking has successfully carried out.

The billing due list is used to create invoices for outbound deliveries and orders.

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TERP10

9-53

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There are several standard information structures for Sales and Distribution available (for example, S001 to S006). You can use the standard analyses to evaluate data without having to make additional settings in Customizing.

There are also information structures available in the standard system for internal use: for example, information structures for Credit Management, Rebate Processing, Sales Support, or for processing contracts.

Alternatively, you can create your own information structures in Customizing using the name range S501 to S999.

ÂŠ SAP AG

TERP10

9-54

4$'&"'+")!&'(</./ 01/$%,.+ '&'(</./

!""#$#%&'() #&*%+,'$#%& ! -'$.+#'(),'/$.+ ! 01/$%,.+ ,'/$.+ ! 2%31,.&$/

4'(./) A+".+) ;&?%#3." A+56 ?'(1. ',%1&$ 2+#((="%>& $%)?#.> L.+#%"

8999 8996999 @96999

4'(./)%+567 8999 2+#((="%>& $%)?#.> 31/$%,.+

4'(./)%+567 8999 01/$%,.+7 4,#$:);&36 -%&$:

01/$%,.+

FA) ;&?%#3." ?'(1. ',%1&$

4,#$:);&36 E96999 D96999

FA) ;&?%#3." ?'(1. ',%1&$

J.K68@@H ID6999 I96999

C+%>&) B96999 B96999 ;&36 J1&3$#%&/

-'+68@@H GD6999 G96999 6 6 6

! ! ! ! ! !

!C0)'&'(</#/ 0('//#*#3'$#%& 21'()3('//#*#3'$#%& F('&&."M'3$1'( 3%,L'+#/%& 01,1('$#?. *+.N1.&3< 31+?. 0%++.('$#%&

ďŁŠ SAP AG 2006

Standard analyses provide extensive functions to create sophisticated presentations and analyses for the data.

The analysis is based on the information structures. In the first step, you select the required data scope according to the characteristics and the period of the info structure. This data is displayed in an initial list. A variety of drill-down features are available in the lists. Each analysis can be saved.

You can call up the standard transactions directly from the current analysis to display, for example, master data or document information.

You can use a wide range of tools to analyze the selected data and present the results. These include cumulative frequency curves, ABC analyses, time series, correlation, Top N evaluations, and other tools for comparison. You can then graphically display this data.

In addition, the results of the analyses can be # printed # downloaded as a file to your local PC # downloaded into a spreadsheet program # sent to one or more employees using the SAP Workplace component.

ÂŠ SAP AG

TERP10

9-55

!"#$%&'()*+(,*-(+./0'0*1$$.02*1$#'3 4566+%/

D$5*+%"*($E*+8."*&$2 ! 7"03%'8"*&9"*%"#$%&'()*+(,*+(+./0'0*&$$.0*'(*&9"* 4-:*4/0&"6 ! ;0"*.'0&*#%$3"00'()*&$*.$3+&"*&%+(0+3&'$(*'(<$%6+&'$(* +(,*$%)+('="*&+0>0 ! -(+./="*4+."0*?%,"%*'(<$%6+&'$(*50'()*&9"*&$$.0* +@+'.+8."*'(*&9"*4+."0*A(<$%6+&'$(*4/0&"6*B4A4C ! 7"<'("*&9"*3$6#$("(&0*$<*'(<$%6+&'$(*0&%53&5%"0

 SAP AG 2004

TERP10

9-56

!"#$%&'()$(&*"+",$-$+./&0+1.&!2--"(3

C62&"($&+6?&"<#$&.6/ ! 41%.&.5$&6(,"+17".16+"#&2+1.%&"+)&-"%.$(&)"."&&.5".& "($&8(1.18"#&.6&.5$&!"#$%&'()$(&*"+",$-$+.&9(68$%% ! :$(;6(-&.5$&6()$(&.6&8"%5&<2%1+$%%&9(68$%% ! =)$+.1;3&>$3&1+.$,(".16+&961+.%&?1.5&6.5$(&-3!@:& AB:&9(68$%%$%& ! =)$+.1;3&.5$&($96(.1+,&"+)&"+"#3%1%&.66#%&2%$)&1+& !"#$%&'()$(&*"+",$-$+.&9(68$%%

 SAP AG 2004

TERP10

9-57

TERP10

9-58

!"#$%&'#'( )*&+,( -./#'(0$1#$(2.*.3#4#*+(( 567&%,( 0$3.*&8.+&6*./(.*1(2.'+#$(9.+.( At the conclusion of this exercise, you will be able to: • Create a customer master record • Create a Condition Master Record As new customers are identified, the new customer information must be entered into the system. The customer master record stores all customer information necessary to fulfill the order cycle. Your customer may negotiate special pricing or discounts with you. These special deals are maintained in the ECC system as ‘conditions’. To validate the master data configuration has been defined according to your business requirements; you will create a customer master record and create a customer – material specific price. In all exercises, ## represents your group number. For example, if you are assigned to Group 01 and the data indicates input AB##, you would enter AB01. 1-1

A new international customer calls the customer service department wanting to place an order. Create a new sold-to customer master record using the data specified below so an order can be processed. 1-1-1

Create a complete sold-to customer master record for your new customer :;<== using company code :>>>, sales organization :>>>, distribution channel :> and division >>. Maintain the fields based on the customer data sheet found below. You may choose the value for any required fields that are not specified on the sheet. The system will display many screens associated with the creation of a sold-to customer record. In the interest of time, you will only be entering critical data. Review each screen and enter data as needed. Proceed to the next screen by choosing the !"#$% icon. Save when prompted.

?@'+64#$(9.+.(-A##+( Address

( Name

B+(C6@$(1&'%$#+&6*(

Search term

TERP-##

Street

B+(C6@$(1&'%$#+&6*

Postal Code (Zip Code in US)

70563

TERP10

9-59

City

Stuttgart

Country

Transportation Zone

0000000001

Language

Language of the course

Accounting Management

Reconciliation account

140000

Sales

Customer group

Shipping

Shipping conditions (Shp.Cond.)

## + 50 (i.e. 51, 52…70)

Delivery plant

1000

Inco Terms

EXW

Payment terms

0001

Tax classific.

1 (liable for tax)

Billing Document

Partner Functions

No Entries Required

1-1-2

Save the customer master record.

1-1-3

Extend your customer master record, so that you can use him in the sales area 1000/12/00 as well. Use the data from the sales area 1000/10/00 as the reference data. Save your customer master record.

1-2

Display the customer record (!"#$$) you just created and answer the following questions. 1-2-1

What is the definition of Customer Group? How did you locate this information? ____________________________________________________________ ____________________________________________________________ ____________________________________________________________ ____________________________________________________________

1-3

What is the definition of sales organization? Use the glossary to verify your answer. ___________________________________________________________________ ___________________________________________________________________

1-4

TERP10

9-60

1-5

Create a customer material specific price for your new customer 123## and the Pump RF1##. The price should be valid for the rest of the year. Maintain the fields based on the data found below. You may choose the value for any required fields that are not specified. Use Condition Type PR00 and use the customer â&#x20AC;&#x201C; material specific condition. Sales organization:

1000

Distribution Channel

Customer:

123##

Material:

R-F1##

Price:

2,500 EUR per piece

Save your condition record.

ÂŠ SAP AG

TERP10

9-61

TERP10

9-62

!"#$%&

'()*+&,-.*-&/("(0*1*"$&&

234#5%&& ,-.*-&$3&6(+7&89+#"*++&&:-35*++&& At the conclusion of this exercise, you will be able to: • Create a standard order • Create a delivery for the sales order • Pick the product by processing a transfer order for the delivery • Post goods issue for the delivery • Create an invoice • Post customer payment • Display document flow throughout the Order to Cash cycle A customer places an order for materials. Sales orders contain customer and product information, as well as delivery schedules. Customer service representatives use this information to advise the customers about prices and delivery dates before they confirm an order. They also use this information to answer customer questions. Following order entry, warehousing personnel will pick the products for the order (noting any discrepancies from the ordered quantity) and print the shipping documents. When the delivery is released to the customer (truck leaves the dock), inventory quantities must be reduced and the general ledger must be updated appropriately. After the products are shipped to the customer, an invoice must be generated and the transaction posted to the general ledger. The accounting department periodically reviews the customer’s open items and posts the incoming payments when received. As a project team member, it is your responsibility to understand the customer order management cycle and key Sales and Distribution functions that support it.

TERP10

9-63

2-1

Your new customer calls to place an order for a pump. Create a standard sales order based on the information provided below. 2-1-1

Create a standard order (!") using Sales Organization #$$$, Distribution Channel #$, and Division $$ for customer 123## based on this purchase order: %&'()*+,-!'.,' Customer:

#/011

Purchase Order Number:

-11-2-#

Requested Delivery Date: #-3,,4-5'67-86.*9

2-1-2

Material

Quantity

"2:#11-

#$-

Save the order and record the order number. Order number: ____________________

2-2

Now that the order has been completed and the delivery date is near, the delivery process can begin. Create a delivery document to initiate shipping activities. 2-2-1

Create a delivery in shipping point ;$11-for the order created previously. Specify a selection date of one week from today.

2-2-2

Save the document and record the delivery number. Delivery number: ____________________

2-3

Access the delivery you just created in change mode and answer the following questions. 2-3-1

What is the delivery quantity for the first line item? Delivery quantity: ____________________

2-3-2

What is the pick quantity for the first line item? Can this value be edited? ____________________________________________________________

2-4

View document flow for the delivery and record the overall processing status of the order and the delivery. Order overall processing status:

____________________

Delivery overall processing status: ____________________

ÂŠ SAP AG

TERP10

9-64

2-5

The next step in the delivery process is picking. In Lean WM, a transfer order is processed to facilitate the picking process. Create a transfer order. 2-5-1

Create a transfer order for warehouse (whse number) !"!, plant "!!! and the delivery you created previously. Process it in the foreground and have the system transfer the pick quantity back to the delivery document (adopt pick. quantity = 1).

2-5-2

Save the transfer order and record the document number. Transfer order: ____________________

2-6

Once picking and packing is complete and the product has left the plant, the ‘post goods issue’ process takes place. Change the delivery document and execute the process. Answer the following question. 2-6-1

Change the delivery document and post goods issue.

2-6-2

What message did you receive after the posting was processed? ____________________________________________________________

2-7

View document flow for the delivery and answer the following questions. 2-7-1

What is the overall processing status of the delivery document? Delivery overall processing status: ____________________

2-7-2

Why does this overall processing status make sense? ____________________________________________________________ ____________________________________________________________

2-7-3

What entry was added to document flow to record the ‘post goods issue’? ____________________________________________________________

2-8

Products that are physically shipped to customers are ‘eligible for billing’ after goods issue has been posted. Create a billing document for your delivery and record the net value of the invoice. 2-8-1

Create a billing document for your delivery document.

2-8-2

Record the net value of the invoice. Net value:

____________________

Go to the header pricing screen and view the ‘Total’ line within the conditions list. This will include the value of the line items and any taxes that the customer is responsible for. 2-8-3

Save the invoice and record the document number: Billing document: ____________________

TERP10

9-65

2-9

View document flow and answer the following questions. 2-9-1

What is the overall processing status of the delivery, billing and accounting documents? Delivery overall processing status:

____________________

Invoice overall processing status:

____________________

Accounting document overall processing status: ____________________ 2-9-2

What two entries were added to document flow when this transaction was saved? ____________________________________________________________ ____________________________________________________________

2-10 The customer has submitted payment for the invoice you just processed. Post the payment to the customer’s A/R account. 2-10-1 Post the !"#$%&'("$)*$#+"$,!%),-" (identified previously) to company code ./// to bank account ..0.//. 1)2&3 is the document date. Specify the customer number .4055 in the open item selection – account field. 2-10-2 Save the payment transaction and record the accounting document number. Accounting document:

____________________

2-11 View document flow for the sales order and answer the following questions. 2-11-1 What is the overall processing status of the accounting document? Accounting document status: ____________________

TERP10

9-66

!"#$%& '()*+&,-.*-&/("(0*1*"$& 234#5%& 6*43-$#"0&(".&7"()8+#+&233)+& At the conclusion of this exercise, you will be able to: â&#x20AC;˘ Generate a list of all sales orders for a customer using list processing tools â&#x20AC;˘ Execute a standard analysis in SIS In order to ensure that all phases of customer order management are efficient and effective, you require instant access to lists and online reporting for customer service, shipping and accounting activities. You may also use lists to answer basic customer questions. In addition, your management often requests sales analysis reports to analyze buying patterns and review the amount of business with each customer. To verify that the reporting and analysis tools meet your requirements, you will run various online reports using online lists and the sales information system 3-1

The sales and distribution departments require reporting and analysis for the current SD processes on a monthly basis at document level. 3-1-1

Process a report listing all of the orders for your customer 9:;<<.

3-1-2

Choose the display variant 3-.*-&#$*1=&

3-1-3

Sort the list in ascending order based on material numbers.

3-1-4

Include the information on order quantity, plant and shipping point at the end of the list.

3-1-5

Total the Net Value field for your customer.

3-1-6

Optimize the column width.

3-1-7

Exit the report.

".&&

ÂŠ SAP AG

TERP10

9-67

TERP10

9-68

!"#$%&"'() *'&%+)

!,#-()./0-/)1,',2-3-'%))

4"5&6+) ./2,'&7,%&"',#),'0)1,(%-/)8,%,) In all exercises, ## represents your group number. For example, if you are assigned to Group 01 and the data indicates input AB##, you would enter AB01. 1-1

Create a complete sold-to customer master record for your new customer 9:;<< using company code 9===, sales organization 9===, distribution channel 9= and division ==. Maintain the fields based on the customer data sheet found below. You may choose the value for any required fields that are not specified on the sheet. â&#x20AC;˘ ((

!"#$%&$'%(!()*+,%(*-.(/$%&0$12&$"-(!(3*%&,0(/*&*(!(42%$-,%%(5*0&-,0(( !(62%&"7,0(!(60,*&,(!(6"78+,&,(9:/;<=)

( Account Group

!"#0>4")?,/%@)>)===9)

Customer Number

9:;<<)

Company Code

9===)

Sales Organization

9===)

Distribution Channel

9=)

Division

==)

Then select the !"#$%#&' icon. ) The system will display many screens associated with the creation of a sold-to customer record. In the interest of time, you will only be entering critical data. Review each screen and enter data as needed. Proceed to the next screen by choosing the (#$') icon. Save when prompted.

ÂŠ SAP AG

TERP10

9-69

!"#$%&'()*+$+),-''$)

)

.'/'(+0)*+$+1)

)

Address

Name

2$)3%"()45#6('$5%/)

Search term

TERP10-##

Street

2$)3%"()45#6('$5%/

Postal Code (Zip Code in US)

70563

City

Stuttgart

Country

Transportation Zone

0000000001

Language

Language of the course

Control Data

No Entries Required

Payment Transactions

No Entries Required

Marketing

No Entries Required

Unloading Points

No Entries Required

Export Data

No Entries Required

Contact Persons

No Entries Required

!%&7+/3)!%4')*+$+1) Accounting Management

Reconciliation account

Payment Transactions

No Entries Required

Correspondence

No Entries Required

Insurance

No Entries Required

140000

,+0'#)2('+)*+$+) Sales

Customer group

Shipping

Shipping conditions (Shp.Cond.)

## + 50 (i.e. 51, 52â&#x20AC;Ś70)

Delivery plant

1000

Inco Terms

EXW

Payment terms

0001

Tax classific.

1 (liable for tax)

Billing Document

Partner Functions

No Entries Required

1-1-2

Save the customer master record.

1-1-3

Extend your customer master record, so that you can use it in the sales area 1000/12/00 as well. Use the data from the sales area 1000/10/00 as the reference data.

ÂŠ SAP AG

TERP10

9-70

• ((

!"#$%&$'%(!()*+,%(*-.(/$%&0$12&$"-(!(3*%&,0(/*&*(!(42%$-,%%(5*0&-,0(( !(62%&"7,0(!(60,*&,(!()*+,%(*-.(/$%&0$12&$"-(89/:;<!

( Account Group

"#$%&'#!()*+,!&!---.!

Customer

./011!

Company Code

.---!

Sales Organization

.---!

Distribution Channel

./!

Division

--!

Reference

Customer

./011!

Company Code

.---!

Sales Organization

.---!

Distribution Channel

.-!

Reference Division

--!

Select the !"#$%#&' icon. Make changes to the fields at your own discretion. Choose ()*'. 1-2

Display the customer record (./011) you just created and answer the following questions. •(

!"#$%&$'%(!!)*+,%(*-.(/$%&0$12&$"-(!(3*%&,0(/*&*(!!42%$-,%%(5*0&-,0(!! 62%&"7,0(!/$%=+*>(!(6"7=+,&,(89/:?<!

•

Enter the following data: Customer

./011!

Company Code

.---!

Sales Organization

.---!

Distribution Channel

./!

Division

--!

Select the !"#$%#&' icon. Select the ()+',-tab. !

TERP10

9-71

1-2-1

What is the definition of Customer Group? How did you locate this information? !"#$%&'()*(%"+),-'.$,/,'#)0)+0($,1"20()3(%"+)%/)1"#$%&'(#)/%()$4')+"(+%#')%/) +(,1,.3)%()3'.'(0$,.3)#$0$,#$,1#5! 64')-'/,.,$,%.)10.)7')/%".-)78)+201,.3)$4')1"(#%()%.)$4')/,'2-)0.-)14%%#,.3) $4')9:)/".1$,%.);'8)%()+('##,.3)$4')<'2+),1%.=)%()$4')-'/,.,$,%.)10.)7')/%".-) ,.)$4')32%##0(85!

1-3

What is the definition of sales organization? Use the glossary to verify your answer. >02'#)%(30.,?0$,%.),#)$4')4,34'#$)2'@'2)%(30.,?0$,%.02)'2'&'.$),.)>A5)B$),#)('#+%.#,72') /%()#'22,.3)3%%-#)0.-)#'(@,1'#5!

1-4

Change the material master record R-F1##. Choose the Sales/Data views and the plant 1000, the sales organization 1000 and the distribution channel 10. Advance to the Sales Org. Data 2 tab page and delete the “Pricing Ref. Material”. Go back to the Sales Org Data1 tab page and maintain a material price of 2,600 EUR for your material R-F1##. C%3,#$,1#)!)>02'#)0.-)A,#$(,7"$,%.)!)D0#$'()A0$0)!)E(%-"1$#)!)D0$'(,02)!) 6(0-,.3)*%%-#)!)!40.3')FDDGHI! Enter the material number)JK9:LL! Select views Sales Org. Data 1, Sales Org. Data 2 and press Enter. Enter the Plant):GGG! Sales Organization):GGG! Distribution Channel :G! Select "#$%& Advance to the Sales Org. Data2 tab page and delete the entry in the “Pric. Ref. Material” field. Go to the tab page “Sales Org. Data 1” and select the “Conditions” button. Enter an amount of 2,600 EUR Choose the '()*!icon Choose +(,%.

TERP10

9-72

1-5

Create a customer material specific price for your new customer 123## and the Pump RF1##. The price should be valid for the rest of the year. Maintain the fields based on the data found below. You may choose the value for any required fields that are not specified. !"#$%&$'%(!()*+,%(*-.(/$%&0$12&$"-(!()*+,%(!(3*%&,0(/*&*(!(4"-.$&$"-%(!(),+,'&( 2%$-#('"-.$&$"-(&56,%(!(40,*&,(789::;! Enter Condition Type "#$$ Select !"#$% Select the radio button for Customer/material with release status. On the Create Pricing Condition (PR00): Fast Entry screen, enter the following data: Sales Organization

%$$$!

Distribution Channel

%$!

Customer

%&'((!

Material

#)*%((!

Amount

&+&,$!

Select the &'"#(")$ icon. *+,$ the condition record.

ÂŠ SAP AG

TERP10

9-73

TERP10

9-74

!"#$%&

'()*+&,-.*-&/("(0*1*"$&

234#5%&& ,-.*-&$3&6(+7&89+#"*++&:-35*++& 2-1

One of your customers calls to place an order for a pump. Create a standard sales order based on the information provided below. 2-1-1

Create a standard order (,;) using Sales Organization <===, Distribution Channel <=, and Division == for customer !"#$$ based on this purchase order: :9-57(+*&,-.*Customer:

!"#$$&

Purchase Order Number:

&>>&?&<

Requested Delivery Date: <&@**A&B-31&$3.(C Material

Quantity

;?D<>>&

<=&

& •

%&'()*(+),!,-./0),.12,3()*4(56*(&1,!,-./0),!&74204,!,840.*0,9:;<!=&

•

On the Create Sales Order: Initial Screen, enter the following data: OR

Sales Organization

1000

Distribution Channel

Division

•

Choose Enter

•

On the Create Standard Order: Overview screen enter the following data:

•

Order Type

D#*).&

E()9*&

Sold-to Party

<FG>>&

Ship-To Party

<FG>>&

PO Number

>>?<&

Requested Delivery Date

<&@**A&B-31&$3.(C&

In the line item section of the order, enter the following item information: D#*).&

E()9*&

Material

;?D<>>&

Order Quantity

<=&

Choose Enter

TERP10

9-75

2-1-2

Choose the Save icon and record the Order number. Order number: ____________________

2-2

Now that the order has been completed and the delivery date is near, the delivery process can begin. Create a delivery document to initiate shipping activities. 2-2-1

2-2-2

Create a delivery in shipping point !"##$for the order created previously. Specify a selection date of one week from today. • $$ ((

!"#$%&$'%(!()*+,%(*-.(/$%&0$12&$"-(!()3$44$-#(*-.(50*-%4"0&*&$"-(!$$ 62&1"2-.(/,+$7,08(!(90,*&,(!()$-#+,(/"'2:,-&(!(;$&3(<,=,0,-',(&"(( )*+,%(60.,0$%&'"()*$

•

Enter Shipping Point !"##$

•

Enter the Selection date +,-./$0123$,45$6557

•

Enter the Sales Order number from 89(98((this should be defaulted in the field already)

•

Select :4;5<$

•

Select the !"#$"%&'()*

•

Enter SLOC """($

Save the document and record the delivery number. Choose the =.>5 icon Delivery number: ____________________

2-3

Access the delivery you just created in change mode and answer the following questions. • ( !"#$%&$'%(!()*+,%(*-.(/$%&0$12&$"-(!()3$44$-#(*-.(50*-%4"0&*&$"-(!$62&1"2-.( /,+$7,08(!(93*-#,(!()$-#+,(/"'2:,-&(>?!@ABC$ •

Your delivery document number defaults, select Enter.

2-3-1

What is the delivery quantity for the first line item? •

),+,'&(D$'E$-#(5*1$

/,+$7,08(F2*-&$&8($%(G@(>7*+2,('"4$,.(=0":(&3,("0.,0C$ 2-3-2

What is the pick quantity for the first line item? Can this value be edited? D$'E(F2*-&$&8($%(@H(53,(=$,+.('*--"&(1,(,.$&,.H$

2-4

View document flow for the delivery and record the overall processing status of the order and the delivery. • ( I-7$0"-:,-&(!(/"'2:,-&(=+"J$ Order overall processing status: 9":4+,&,. Delisvery overall processing status: 64,-$ Exit the delivery document.

TERP10

9-76

2-5

The next step in the delivery process is picking. In Lean WM, a transfer order is processed to facilitate the picking process. Create a transfer order. 2-5-1

2-5-2

!"#$%&$'%(!()*+,%(*-.(/$%&0$12&$"-(!()3$44$-#(*-.(50*-%4"0&*&$"-(!## 6$'7$-#(!(80,*&,(50*-%9,0(:0.,0((!()$-#+,(/"'2;,-&(<!5=>?#

•

Enter the Warehouse Number !"!#

•

Confirm the Delivery number matches the one recorded in step 2-2-2.

•

Enter $%&'(&%)*+#in the Foreground/Backgrnd field

•

Enter " in the Adopt pick.quantity field

•

Select ,*-'&#

Save the transfer order and record the document number. Choose the ./0' icon

2-6

When the picking is complete and the product has left the plant, the ‘post goods issue’ process takes place. Change the delivery document and execute the process. Answer the following questions. 2-6-1

2-6-2

Change the delivery document and post goods issue. • ##

!"#$%&$'%(!()*+,%(*-.(/$%&0$12&$"-(!()3$44$-#(*-.(50*-%4"0&*&$"-(!## :2&1"2-.(/,+$@,0A(!(83*-#,(!()$-#+,(/"'2;,-&(<B!=CD?#

•

Confirm the Delivery number matches 2-2-2

•

Select ,*-'&#

•

Note that the pick quantity and the delivery quantity on the Picking tab are now equal.

•

Select the 1%2-#3%%+2#422)' button

What message did you receive after the posting was processed? E/,+$@,0A(FGGGGGGG(3*%(1,,-(%*@,.H(;,%%*#,(.$%4+*A%I#

2-7

View document flow for the delivery and answer the following questions. 2-7-1

What is the overall processing status of the delivery document? • ##

!"#$%&$'%(!()*+,%(*-.(/$%&0$12&$"-(!()3$44$-#(*-.(50*-%4"0&*&$"-(!## :2&1"2-.(/,+$@,0A(!(/$%4+*A(<B!=>D?#

•

Choose J-@$0"-;,-&(!(/"'2;,-&(9+"K# Delivery overall processing status: L,$-#(40"',%%,.

TERP10

9-77

2-7-2

Why does this overall processing status make sense? !"#$%&'(%)#$"*+$&(,$-##&$).#*,#/$0#,1$$!"#$/#2%'#.0$3%22$&(,$-#$)(452#,#/$6&,%2$ %&'(%)#/1!

2-7-3

What entry was added to document flow to record the ‘post goods issue’? 789$7((/+$%++6#9$/#2'0$:;<<<<<<$ !

2-8

2-8-2

Create a billing document for your delivery document. • $$

=(>%+,%)+$!$?*2#+$*&/$8%+,.%-6,%(&$!$@%22%&>$!!@%22%&>$8()64#&,$!$$ A.#*,#$BCDEFG!

•

H(6.$/#2%'#.0$/()64#&,$&64-#.$/#I*62,+J$+#2#),$,"#$K<#)6,#$%)(&1$

Record the net value of the invoice. •

7(,($!$L#*/#.$$!!M.%)%&>$)(&/%,%(&+$"#*/#.!

Net value:

NNJOEE$KPQ$!

Total Value9$$ NRJFEE$KPQ Go to the header pricing screen and view the ‘Total’ line within the conditions list. This will include the value of the line items and any taxes that the customer is responsible for. 2-8-3

Save the invoice and record the document number: Select the "#$% icon. Exit.

2-9

View document flow and answer the following questions. • $ =(>%+,%)+$!$?*2#+$*&/$8%+,.%-6,%(&$!$@%22%&>$!!@%22%&>$/()64#&,$!$A"*&>#$ BCDENG! •

Your billing document number defaults, select Enter.

2-9-1

What is the overall processing status of the delivery, billing and accounting documents? •

K&'%.(&4#&,$!$8%+52*0$/()64#&,$I2(3!

Delivery overall processing status: A(452#,#/ Invoice overall processing status: A(452#,#/ Accounting document overall processing status: S(,$)2#*.#/

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2-9-2

What two entries were added to document flow when this transaction was saved? !"#$%&'()*#$+&,$-**(.&/)&0$,(*.1#&/$#&/2)#3$4#2#$+,,#,$/($,(*.1#&/$56(4!

2-10 The customer has submitted payment for the invoice you just processed. Post the payment to the customer’s A/R account. 2-10-1 Post the "#"$%!&$%'(!#)!"*(!+,&#+-( (identified previously) to company code ./// to bank account ..0.//. 1#2$3 is the document date. Specify the customer number .4055 in the open item selection – account field. • $$

-**(.&/)&0$!$7)&+&*)+6$-**(.&/)&0$!$8.3/(1#23$!$9(*.1#&/$#&/2:$!$ %&*(1)&0$;+:1#&/$<7=>?@!

•

On the Post Incoming Payments: Header Data screen, enter the following data: 6+(%2!

Value

Document Date

Today

Bank Data: Account

113100

Bank Data : Amount

Total Value from exercise 2-8-2

Open Item Section : Account

123##

•

Select Enter

•

In the lower right section of the screen, the “Not assigned” field should equal zero.

2-10-2 Save the payment transaction and record the accounting document number. Choose the 7#8" icon. 2-11 View document flow for the sales order and answer the following questions. • $ A(0)3/)*3$!$B+6#3$+&,$9)3/2)C./)(&$!$B+6#3$!!D2,#2$!$9)3;6+:$!$$E&')2(&1#&/$ !$9)3;6+:$9(*.1#&/$56(4$<F-GH@! 2-11-1 What is the overall processing status of the accounting document? Accounting document status: 86#+2#,!

TERP10

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9-80

!"#$%& '()*+&,-.*-&/("(0*1*"$& 234#5%& 6*43-$#"0&(".&7"()8+#+&233)+& 3-1

The sales and distribution departments require reporting and analysis for the current SD processes on a monthly basis at document level. 3-1-1

Process a report listing all of the orders for your customer 9:;<<= !"#$%&$'%(!()*+,%(*-.(/$%&0$12&$"-(!()*+,%(!(3-4"05*&$"-()6%&,5(!(70.,0%( !(!$%&("4()*+,%(70.,0%(89:;<=& On the List of Sales Orders screen enter your customer number – 9:;<<=& Select Enter. If the message “Please check the entries. No work list selected.” displays check the organizational data (choose !"#$%&'$(&)%$*+,$($ button to view). It is likely that a sales area the customer does not do business with defaulted. If that is the case, delete the distribution channel and division – only run the report for sales organization 1000.

3-1-2

Choose the display variant 3-.*-&#$*1=& ),&&$-#%!(!*6"2&%(!(>?""%,& ),+,'&(!*6"2&(@):A(70.,0($&,5&

3-1-3

Sort the sales documents in descending order based on material.& Mark the -$(."&$*+column and choose /)"(+&%+$01.%,&%#+)",."+icon2&

3-1-4

Include the information on order quantity, plant and shipping point at the end of the list. Choose the 34"".%(+icon2 Select the relevant entries in the right table choose /5)6+0.*.1(.,+7&.*,0+then 8"$%07."2

3-1-5

Total the Net Value field for your customer. Mark the 9.(+:$*4.+column and choose ;,,+4<+=$*4.0+icon2

3-1-6

Optimize the column width. Choose !(),&&$-#%(!(>"+25-%(!(7B&$5$C,(D$.&?E&

3-1-7

Exit the report.

TERP10

9-81

3-2

You’ve been asked to review the customer sales history for your sales organization by performing a standard customer analysis in the Sales information system. Create a list of your!"#$!%&!'()"#*+,) according to invoiced sales then display that information graphically for the top customer. Since you are going to frequently run this report, create a report variant. 3-2-1

3-2-2

Execute a '()"#*+,!-.-/0)1) within Sales Information System for sales organization %&&&. The period you are interested in is 2-.(-,0!#3!"4+!$,+51#()! 0+-, to the '(,,+."!*#."4!6!0+-,7! • ((

!"#$%&$'%(!()*+,%(*-.(/$%&0$12&$"-(!()*+,%(3-4"05*&$"-()6%&,5(!(( ( )&*-.*0.(*-*+6%,%(!(72%&"5,0(897:;<!

•

On the Customer Analysis: Selection screen, enter the following information: 81+/9!

:-/(+!

Sales Organization

1000

Month From

January of Previous Year

Month To

Current Month and Year

•

Delete any values in the other fields.

•

Do not process the report. Remain on the selection screen for the next exercise.

Create a report variant ;<=>%&?@@ with a description A,#($@@!=+$#,"! :-,1-.". On the Customer Analysis: Selection screen, select the !"#$ icon. Enter the Variant name and description. Select the !"#$ icon. Select the %&$'()$ icon to process the report.

3-2-3

Display the "#$!%&!'()"#*+,) based on invoiced sales. ),+,'&(3-="$',.()*+,%(>,6(4$#20,(!(7?""%,(@:"A(BCDE(3'"-(!(7?""%,(@F-&,0E( $'"-!

3-2-4

Display both the '()"#*+,!.-*+!-.9!.(*B+, by changing how the characteristic is displayed. •

3-2-5

Change the column width of the characteristic to CD. • ((

),&&$-#%(!(7?*0*'&,0$%&$'(/$%A+*6(!(G,6(*-.(.,%'0$A&$"-! ),&&$-#%(!(7"+25-(H$.&?(!(7?*0*'&,0$%&$'(!(I7?*-#,('"+25-(H$.&?(&"( JKL(!(7?""%,(&?,(F-&,0($'"-D!

TERP10

9-82

3-2-6

3-2-7

Add the key figures !"#$!%&'()*+",!,- and $.&" $/'&/()*+",!,- to your report, and remove the %/&'!,(0&0$ key figure. •

!"#$%!%&'(()*%+*,%-#./0*)%(

•

Select 1/&'!,(0&0$ key figure in the left window

•

Select the !"#$"%#&'""() icon

•

Select 2"%$0!"3($/'&/4(),- and 5.&"($/'&/4(),- key figures in the right window

•

Select the *'""() icon

•

Select the +$%), icon

Drill-down into more detail for your top customer. Drill-down until the statistics are displayed by period. 1(/23*453#5+%$(%"0#334"(67%$(%7*8$%3*9*3%/7$#3%:*0#("%"#):3;,)(

3-2-8

Display the statistic invoiced sales graphically for this customer. &'(()*%<=0;:'#5)>%#5(7%!%1*)*3*5$%;33%+*,%-#./0*)%*85*:$%?79(#5*"%@;3*)%!% &'(()*%$'*%!7$*0%#5(7( Exit the graph. Exit the report. Do not save the report.

(

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!"#$%&'()%*+',-"./"% 1.

What are the six business processes within the Sales Order Management cycle? ____________________________________________________________ ____________________________________________________________ ____________________________________________________________

What tool allows you to quickly view the status of a document? ____________________________________________________________

What are the 3 components or levels of a sales document? ____________________________________________________________ ____________________________________________________________ ____________________________________________________________

What term is used to define prices and discounts? ____________________________________________________________

How do you know that payment has been received from the customer for a particular invoice? ____________________________________________________________

What does the scope of availability check determine? ____________________________________________________________

ÂŠ SAP AG

TERP10

9-85

TERP10

9-86

!"#$%&#' 1.

What are the six business processes within the Sales Order Management cycle? !"#$%&(')&%*#+,%#-'#+,%#-'."/%"01&2'#13&4."5-'6%,./%&2-'7.,,."5'+"6'8+29%"0'

What tool allows you to quickly view the status of a document? !"#$%&(':1439%"0';,1$'

What are the 3 components or levels of a sales document? !"#$%&('<%+6%&-',."%'.0%9-'+"6'#4=%63,%',."%'

What term is used to define prices and discounts? !"#$%&('>1"6.0.1"#'

How do you know that payment has been received from the customer for a particular invoice? !"#$%&('?=%'1/%&+,,'8&14%##."5'#0+03#'1;'0=%'+4413"0."5'61439%"0'4=+"5%#'01' @>,%+&%6A'

What does the scope of availability check determine? !"#$%&('?=%'#418%'1;'4=%4B'6%0%&9."%#'0=%'028%#'1;'43&&%"0'#014B'+#'$%,,'+#'."$+&6' +"6'130$+&6'91/%9%"0#'1;'."/%"01&2'0=+0'+&%'."4,36%6'."'0=%'+/+.,+7.,.02'4=%4BC'

ÂŠ SAP AG

TERP10

9-87

TERP10

9-88

!"#$%!&'()!*+',-#./#! 1.

What tool allows you to quickly view the status of a document? ____________________________________________________________

What term is used to define prices and discounts? ____________________________________________________________

How do you know that payment has been received from the customer for a particular invoice? __

What does the scope of availability check determine? ____________________________________________________________

ÂŠ SAP AG

TERP10

9-89

TERP10

9-90

!"#$%&'$! 1.

What are the six business processes within the Sales Order Management cycle? "#$%&'(!)'&*$+,&$-!$+,&$-!.#/&#01'2!$13'4.#5-!6&,./&'2-!7.,,.#5!+#6!8+29&#0!

What tool allows you to quickly view the status of a document? "#$%&'(!:1439&#0!;,1%!

What are the 3 components or levels of a sales document? "#$%&'(!<&+6&'-!,.#&!.0&9-!+#6!$4=&63,&!,.#&!

What term is used to define prices and discounts? "#$%&'(!>1#6.0.1#$!

How do you know that payment has been received from the customer for a particular invoice? "#$%&'(!?=&!1/&'+,,!8'14&$$.#5!$0+03$!1;!0=&!+4413#0.#5!61439&#0!4=+#5&$!01! @>,&+'&6A!

What does the scope of availability check determine? "#$%&'(!?=&!$418&!1;!4=&4B!6&0&'9.#&$!0=&!028&$!1;!43''&#0!$014B!+$!%&,,!+$! .#%+'6!+#6!130%+'6!91/&9&#0$!1;!.#/&#01'2!0=+0!+'&!.#4,36&6!.#!0=&! +/+.,+7.,.02!4=&4BC!

ÂŠ SAP AG

TERP10

9-91

!"#$%&%'($)*(($#)+,",-$.$"#)/)01(#2.$%)3$%4'5$

02"#$"#(E ! !"#$%&%'($)*(($#)+,",-$.$"#)6%-,"'7,#'2",8)9$4$8() ! :$5;"'5,8)6<=$5#( ! >%$,?@2A")+,'"#$","5$)B%25$(( ! C$&2%#'"-),"@)*",8D('( ! 01(#2.$% 3$%4'5$)B%25$((

 SAP AG 2006

TERP10

10-1

!"#$%&%'($)*(($#)+,",-$.$"#)/)01(#2.$%)3$%4'5$6)7"'#)89:$5#'4$(

*#)#<$)52"5>1('2")2A)#<'()1"'#H)D21)F'>>)9$),9>$)#26 ! ;'(#)#<$)2%-,"'=,#'2",>)>$4$>()'")!"#$%&%'($)*(($#) +,",-$.$"#),"?)'")01(#2.$%)3$%4'5$ ! @$A'"$)#<$)#$5<"'5,>)29:$5#()1($?)'")#<$)!"#$%&%'($) *(($#)+,",-$.$"#),"?)'")01(#2.$%)3$%4'5$ ! B$%A2%.)#<$)02%%$5#'4$)+,'"#$","5$)&%25$(() ! C?$"#'AD)#<$)%$&2%#'"-),"?),",>D('()#22>()1($?)'") !"#$%&%'($)*(($#)+,",-$.$"#) ! B$%A2%.)#<$)3$%4'5$)8%?$%)&%25$(() ! C?$"#'AD)#<$)E$D)'"#$-%,#'2")&2'"#()F'#<)2#<$%).D3*B) !GB)&%25$(($(

 SAP AG 2006

TERP10

10-2