ISSUE SEVENTEEN
AUTUMN 2009
The Lightning Process in Action
Powerful Parts
and Archetypes
Wyatt Woodsmall Using Modelling and NLP
Transforming Performance With the 5 Minute Coach
THE MAGAZINE FOR PERSONAL DEVELOPMENT
SUBSCRIPTION ONLY
contents
autumn 2009
4 DEBATE NLP - a snapshot
32
6 News Anatomy of a Plane Crash Pt. 4 8 Basic NLP
Golly, I’m not sure where to start with this issue of Rapport, there is so much good stuff in it...maybe, just for a change, I’ll start at the end. Andy interviews Paul Tosey about his forthcoming book (p48). Like Andy, I am lucky enough to have read this book already, and it really is a powerful and thought provoking read. Actually, I realise there are a few thought provoking articles in this issue. Emma and Tim offer a refreshing honest insight into their business evolution over the last couple of years (p42). It reminds me that we, too, are constantly evolving (NLP and Coaching are, after all, still evolving themselves) and it is important to ensure our ‘audience’ moves with us! To help us keep pace with this constant movement, I encourage you to take up Mind Chi (p32). Lala and I met Vanda at the Dorset Forum conference in July, and we were blown away by the simplicity of this ‘mental exercise’. We have incorporated this into our daily lives and it really has made a difference. Talking of Lala, by the time you read this, Lala will be off on her travels again, this time to various parts of Asia. Kathryn is stepping into Lala’s shoes until the new year and I am sure you will all play your part in helping her feel very welcome...and which ‘part’ could that be, I wonder? The Pleaser, the Clown, or maybe the Fixer – whichever you choose, Eve takes us on a whistle stop tour of the Powerful parts and Archetypes on page 36. And maybe these Archetypes also come into play with the teenagers fortunate enough to experience the inspirational HeroPath workshops(p20). And if you don’t have time to digest all these features, do, at least, take a few minutes to transform your performance with Lynne Cooper’s 5 Minute Life Coach (p26). Between that and the Mind Chi, you’ll be well focussed in time for Christmas!! Until next time
Karen x
How are you feeling?
9 PROFESSIONAL DEVELOPMENT
The secret to excellent engagement
40
10 NLP
Wyatt Woodsmall
12 COLUMN
One cannot not communicate
14 NLP
Couples Coaching
18 LIFESTYLE
Shopping strategies
26
20 EDUCATION
HeroPath for teenagers
22 INTERNATIONAL
New Zealand
24 CELEBRITY
Sadie Nine
48 24
26 COACHING The Five Minute Coach 28 HEALTH
Cover stories
Lightning Process
32 NLP
42 TRAINING & WORKSHOPS
36 NLP
Mind Chi NLP and archetypes
38 BUSINESS How to boost your career 40 RESEARCH Response to the HPC
Editorial Team: Caitlin Collins, Andy Coote, Eve Menezes Cunningham admin@anlp.org, 020 3051 6740 Art Editor: Enzo Zanelli Advertising: Nicola Andrews advertising@anlp.org, 020 3384 3217 Membership, subscriptions and back issues: Kathryn Rogers members@anlp.org, 020 3051 6740
50 ANLP NEWS
Extraordinary Coaching Company
44 DIARY
52 REGIONAL GROUPS 54 ENDNOTE
47 BOOK REVIEWS
The missing dimension
48 AUTHOR INTERVIEW
Dr. Paul Tosey
Publisher: Karen Moxom vision@anlp.org 020 3051 6740 Company Reg No. 05390486 Phoenix Publishing Ltd Arlingham House, St Albans Rd, South Mimms EN6 3PH Rapport published by Phoenix Publishing on behalf of ANLP. Design: Square Eye Design
DISCLAIMER The views within this magazine are not necessarily those of the publisher, nor does the publisher endorse the products or services promoted in the magazine. Articles are for information only and intent is to inform. Readers should seek professional advice before adopting any suggestions or purchasing any products herein.
rapport - Autumn 2009
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DEBATE
NLP – a snapshot or a living process?
The debate in the last issue of Rapport (Summer 2009)- Balancing Integrity with Making Money in delivering NLP - ended with a comment. “The very diversity that we value within the NLP community may be holding it back.” Andy Coote returns to that topic in this issue.
I
n preparation for this issue of Rapport, I was fortunate to have conversations with Dr Wyatt Woodsmall (see p10) and Dr Paul Tosey (see p48) and the issue of diversity came up in both conversations. I also picked up an article by Chris Morris, NLP Event promoter and host of NLP Connections called “Can NLP be what it has become” (see box) which resonated with my thinking on the subject and from which Chris has kindly given permission for me to quote. It is from those sources that I will draw in developing this article however in this debate the conclusions (and any errors) are very much my own. In NLP we often talk about nominalization. It is a way in which a verb can be turned into a noun with the result that “It’s like taking a snapshot of a moving object, you don’t see the movement any more, just the (static) object.” (Wikipedia article on the Meta Model). When we talk about NLP, are we also using a nominalization? Are we talking about something that is no longer what it was and, maybe, never was? The meta model approach might be to challenge the use of the term NLP with the question ‘and what do you mean by NLP, exactly?’ Does what you mean differ according to who is using the term – practitioner, potential
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client, critic or academic? As Chris Morris writes, “quite early on there was already some confusion between a) NLP – the study of the structure of subjective experience, using the processes of modelling, and b) Applications of NLP – using the “trail of techniques” to influence yourself and other people.” In his forthcoming book, Paul Tosey (with co author Dr Jane Mathison) expands that to six faces, ‘Practical Magic’ (how we communicate); Methodology; Philosophy; Technology; Commodity; and Professional Service. The problem that arises is that the conversations relating to these different areas become confused and conflated. Just as early research results get translated into the latest ‘Cure for Cancer’ on the front page of the Daily Mail, so working hypotheses can be mistaken for promises of practical solutions and professional debate over the validity of findings can spill out into the public facing parts of NLP practice. Marketing the public facing areas of NLP (using Tosey and Mathison’s model) involves technology (techniques), commodity (products and services) and Professional Service (consulting, coaching and therapy). Chris Morris suggests, “It’s become confusing though. As a brand, NLP is in chaos. Some people have heard there’s this thing called NLP that can make you rich. Others have heard there’s an NLP diet that can make you lose weight. I heard on the radio that NLP is a way to become more
confident and successful. I read on the internet that NLP is about overcoming phobias.” With Paul Tosey, I explored the metaphor of NLP as a Bazaar where “some stalls are shiny, bright and have special offers and some are dusty old ones but have valuable ideas for sale.” Or as Wyatt Woodsmall sees it, “we need to understand that what some people call NLP has nothing to do with what others call NLP. Richard Bandler used to say – ‘people say they teach NLP but it has nothing to do with what I came up with’.” Which brings us back to the idea that NLP is a nominalization, that it can be seen as a static moment in time rather than a continuing process. Paul Tosey points out that NLP did not “arrive from Mars fully formed” but rather developed, over years, out of a number of valid ‘steams of thought and ideas’. Wyatt Woodsmall adds that “a lot of the language of linguistics we inherited from John Grinder along with vocabulary such as the Meta Model and the Milton Model. The models are very powerful but the labels are hopeless.” He suggests that NLP needs ‘relanguaging’, a thought that Paul Tosey sees as less important. “NLP is a Community of Practice and all such communities have their own language. It is critical though, that we engage with other communities and get mutual understanding of
DEBATE
DILEMMA Paradoxes are useful in the NLP world because change can come from them each other’s use of language”. Both agree, though, that NLP still adheres to some theories that could be updated. With Wyatt Woodsmall it is the use of Bateson’s Logical Levels in a way that Bertrand Russell (from whose work - Principia Mathematica with Alfred North Whitehead it comes) had long since repudiated. It was “the most arbitrary thing he and Whitehead had ever had to do, not really a theory but a stopgap, and he was glad to have lived long enough to see the matter resolved.”(see box for link). For Paul Tosey it is a desire to see some of the Cybernetic heritage updated to reflect more recent research, “the presuppositions seem to reflect first order cybernetics, treating the client as a ‘machine’ to be programmed and the observer as detached and objective whereas second order cybernetics which treats the observer as part of the system, changing it and changed by it, might be more useful.” Here is a paradox, NLP has moved on and yet, maybe, it hasn’t. Paradoxes are useful in the NLP world because change can come from them. Wyatt Woodsmall reflects on what has been lost, “NLP has been taught as a series of techniques and it is dying a death of gradual assimilation. People are taking it over and they don’t know where it has come from. A lot of powerful models and principles are no longer taught. The power of NLP is in the generative approach where you understand the principles underlying why it works.” Chris Morris reflects on where it is going, “I think the debate has moved on. There’s a new generation of highlymotivated people selling NLP as some kind of catch-all miracle cure. It’s often combined with positive thinking, the law of attraction and affirmations. My question is whether NLP can be what it has become in our collective
consciousness? Most people who know about NLP know it as a way to Change Your Life in 7 Days. Most of the 500+ books promote it as a strategy for success.” So what are we talking about when we talk about NLP? What we are talking about, suggests Paul Tosey, is “a Community of people who have agreed to believe in something and that it works. It may be that if people believe it will work, it will work.” He suggests though that the assertion “it works” isn’t enough to convince the uncertain, the sceptics or, indeed, the academic community. The NLP ‘belief system’ has a heritage that is underexplored and, with the co-founders going their separate ways, a develoment path that has become, at the very least, confused. As Morris puts it “NLP has become like a horse with two riders, each going in different directions. In fact, it’s like a horse with hundreds or maybe even thousands of riders, because each of the co-creators and some of the developers have anointed a series of trainers, master trainers and apprentices to spread their word. And, inevitably, after a few months or years, these people discover they have ideas of their own too, and they start adding their own spin on things. Gradually or suddenly, they start spreading their own version of NLP.” All of the contributors, in their way, agree with Paul Tosey’s characterisation of NLP as at a critical crossroads. Chris Morris seems to want the co founders to take a stronger lead, “I think someone needs to tell Bandler and Grinder that they’re killing their legacy.” Though he prefers that it isn’t him who tells them. But is that the only answer? Paul Tosey favours the development of a professional structure, underpinned by ethics and “rethinking the level of Practitioner” and is encouraged by the number of people following
PhD programmes in NLP. It requires a different conversation, he suggests and “ANLP and The Professional Guild are trying to encourage that kind of conversation.” NLP is not what it was, not will it be in the future what it is now. It isn’t static, nor should it be and its future lies, it seems to me, in taking the best of its heritage and original ideas and combining those with the best of new research and technical development to continue to work with the promotion and development of human potential. Whether that will be called NLP is a question I am unable to answer. There are parallel fields developing that may overtake NLP as the leading field. Does that matter? I think it may matter less than we seem to think. Progress has always come from the association of ideas from diverse fields and the synthesis of those into theories and practical applications. That’s how NLP began in the 1970s and the best outcomes from the NLP ‘project’ will live on, albeit maybe under another nominalization. That’s how the world of ideas works. So am I talking sense or not? This debate should continue. Whether you agree or disagree, please make your point by taking part in the debate on the website. If I can talk to you for a future debate, please let me know via the ANLP.
Sources Dr. Wyatt Woodsmall, INLPTA, interviewed in June 2009 and article on Logical Levels at http://www.cnlpa.de/presse/ loglev.html Dr. Paul Tosey, University of Surrey, interviewed in August 2009 Chris Morris, NLP Connections – article at http://www. chrismorris.com/blog/2009/07/can-nlp-be-what-it-hasbecome/
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NEWS
Anatomy of a Plane Crash Part 4 By Neil Almond
T
his is the fourth column in the Anatomy of a Plane Crash series and the hardest to write. It’s been an incredible year since the accident and, as you might imagine, the few hours I’ve described so far are frozen in my memory. Beyond this point it all gets a little fuzzier. Perhaps that’s because I haven’t reviewed it as many times, or maybe it’s a natural symptom of the psychic-shock that normally follows a life event of this magnitude. We envied Henry and Nina (our fellow survivors) as they only needed to get back to the Sunshine Coast in order to feel the safety and security of their own home, whereas we were more than 10,000 miles from our little flat in London. The first step was to return to Brisbane. My instinct was to hire a car, but of course my licence was now buried at the bottom of the Ocean together with our passports, travel documents and (in fact) everything but the clothes on our backs. So our first test was the one hour flight back to the state capital. This was the first time we realised that our former love of flying had transformed into a near phobic reaction that took every ounce of our NLP training to control. But if this was hard, then the prospect of 24 hours in the air seemed unbearable. Replacing passports with no proof of identity in today’s security conscious times is not an easy feat, but we managed it. Likewise we survived panic attacks whilst shopping to replace our wardrobe and managed to avoid the eager press. Amongst all this I experienced my first flashback. For the uninitiated, a flashback is an involuntary reliving of a traumatic event in a highly associated state. Think of a really vivid nightmare and magnify it to a level where you can’t separate dream from reality. In my case it was reliving the split second we hit the water as if it was happening live, seeing through my own eyes the torrent of water that forced me back in my seat and experiencing, in not-so-glorious Technicolor, the full range of emotions my unconscious mind had associated with the experience. Of course these flashbacks were yet another mirror in which we could explore the power
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of NLP. The first step was to massively dissociate, catapulting myself out of my body so that I could see the crash site below me, where necessary moving way out into space until it became just a spot in the Ocean. The next step was always to see both Andy and myself escaping from the fuselage along with the other passengers and being rescued. When sufficiently calm I would also replay the episode from a dissociated position being careful to pace and honour the experience, and all the emotions present, adding as I went the narrative “and I survived!” I’m pleased to say it worked, and other than those first few turbulent days neither of us has experienced
further flashbacks; flight phobia on the other hand was another matter. Much as we never wanted to set foot on another airplane, we had to get home. One thing had become clear however, there was no way we could fly economy. This wasn’t a dramatic ‘do you know what we’ve been through’ gesture, but rather we were terrified of being enclosed. The very idea of being stuck in tightly packed rows of tiny seats was enough to induce a cold sweat. We decided whether from savings or insurance we needed to upgrade to business class. Now I don’t know whether you’re one of the lucky people to turn left rather than right on boarding a plane, but if you are I’m sure you’ll agree with me that the submodalities of business class flying are very different from those of economy. Not least, if you are lucky enough to fly first class as we did
for one of the home legs – Dom Perignon really does help take your mind off the fact that you’re in a tube flying at 30,000 feet, and eases that part of your mind that is screaming out that at any moment you could, and almost certainly will, plummet from the sky. Now I’m not recommending using alcohol as a crutch during traumatic experiences, but our particular fear of flying was caused by an event only days earlier – much too hot an issue to attempt any deep change work. We needed quick fixes, sticking plasters if you like, that would enable us to reach our destination safely and with the minimum amount of anxiety. Luckily NLP offered us some great tools. One of my favourites was to actively imagine a small affectionate and playful kitten on my lap (puppies also work just as well) and to focus all my attention onto what they were doing. Playing with kittens and puppies for many of us is such an incredibly powerful anchored state that it has the power to overwhelm significant negative emotions. Likewise talking to my inner child (that part of me that was deeply fearful) proved extremely powerful, pacing its experience, holding its hand and sharing with it other times it had been frightened and everything worked out just fine. I also remember in a particularly unwelcome bout of turbulence realising that the physical sensations we were experiencing were no different than an average train journey from London to Norwich! As you can I’m sure imagine, no amount of future pacing could compete with the delicious experience of setting foot back on UK soil to the waiting hugs of friends and family. The quest to return to normality is where we will pick up the story in the next issue of Rapport. Until then I would love to hear from anyone who’d like an even better relationship with flying, or indeed anyone who has overcome the fear for themselves and is willing to be modelled. neil@neilalmond.com
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BASIC NLP
INTRODUCING NLP Outcomes 5: How are you feeling? By Caitlin Collins
I
n this series we’re following a thread on which to string some of the basic ideas and practical exercises of NLP. Under the umbrella theme of setting outcomes we’re looking at how NLP can help us to discover what we want and then achieve it. In this issue we’re going to consider the significance of ‘state management’ – how our current state of being affects our ability to do things, how we can learn from our emotions, and how we can change how we feel. It’s extraordinary how many people diss their emotions – and those of others too. Emotions get over-ridden, ridiculed, rubbished, repressed, and ignored. Surely there are more effective ways to work with our feelings: think of all the energy tied up in internal battle and restraint that could be released and put to better use. Consider how your emotional state might affect your goal-setting. If you’re enthusiastic and energised, buzzing with confidence and creativity, it’s easy: your vision will be bright and expansive and you’ve only to open your wings to follow your dream. If you’re miserable, lacking energy, with the self-esteem of a salted snail, and you try to set your vision for the future and plan the steps needed to attain it, it’s also easy – your vision will be no further than your toes and you can get there with a nose-dive! We need to be aware of our feelings because how we feel sets us up for what we’ll look for, and what we look for is what we’ll find – and this will shape our destiny and our
perception of the world. There’s another reason to be aware of our emotions: they can be appreciated as messengers from a deeper place in our being. Regarding goal-setting, how we feel can be an indicator for whether we’re on the right track: enthusiasm can be a sign we’re onto something, while reluctance may suggest we should pause and reconsider. For example, depression is usually characterised by a desire to slow down and stop; it’s often accompanied by extreme fatigue. Rather than viewing this merely as an obstacle to overcome, let’s consider another possibility. Imagine a traveller on a mountain path on a dark night. Suddenly his dog grabs his trouser leg, grimly hanging on despite the man’s cursing and kicking. As the moon comes out from behind the clouds, the traveller sees that he’s on the brink of a precipice, and but for the dog’s intervention would have gone over the edge. Now he’s praising his dog for saving his life! When you’re setting outcomes, you can use these two aspects of emotional state management wisely. Start by engendering a constructive emotional state that is suitable for the kind of result you want. Do you want to feel enthusiastic, energised, and quick witted? Courageous and determined? Relaxed
and creative? You can engender your chosen state now by remembering an earlier occasion when you felt like that, or imagining how it would feel if you could feel like that, or thinking of somebody else who seems able to manifest that state and imagining being that person. Really get into it, changing your posture to match the state you want – it’s no good drooping if you want courageous! Now let yourself explore your options, perhaps drawing on some of the goal-setting models we’ve looked at earlier in this series. The crossroads exercise is a great way to allow your inner wisdom to manifest via your feelings. Imagine yourself standing at a junction of pathways, each representing a way you might go; you may like to add another path that’s a mystery one. Experiment by going a little way down each path in turn. Be creative: imagine flying above the path so you can see further ahead, or inviting a mentor figure to accompany you and advise you. Notice how your feelings differ as you go along the different paths: do you feel more uplifted on some paths? Interestingly, the paths that uplift us are not necessarily the easiest or most obviously sensible options... Learning to work skilfully with our emotions can have far-reaching effects. Just as inner conflict manifests in the outer world, it’s the same with peace and harmony!
Consider how your emotional state might affect your goal-setting Caitlin Collins: www.naturalmindmagic.com cait@globalnet.co.uk
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PROFESSIONAL DEVELOPMENT
The Secret to Excellent Engagement By Mindy Gibbins-Klein
E
ngagement involves a heart-to-heart connection with your client, customer, audience or reader. It is based on two parties having similar values, and operating under an umbrella of mutual trust and respect. Thought leaders need to project this trust and respect first, in order to have it returned to them. Is it strange to see the word ‘heart’ in a business book? I have seen the word being used more often recently because our society is changing. Folks are realizing once again that people do business with people. I think for awhile we may have forgotten that. Think about your own interactions with employees, clients, affiliates, shareholders, other stakeholders. Think about the level of engagement that you are willing to allow in
that relationship. What would you like to achieve with that relationship that you are not achieving now? Chances are, it has something to do with engagement. Maybe you are not on the same wavelength. Maybe they want more of a personal relationship with you. Or perhaps you are the one that would value the personal relationship but they are keeping you at arm’s length for some reason. Ask yourself, “What would happen if I pushed that boundary out a bit, if I just created more engagement within that one relationship with that one person?” Then ask yourself how you could achieve it. As NLP Practitioners, we have many tools in our kit bag that can help us create better relationships through enhanced rapport. We just need to get out of our own way sometimes and let our natural instincts lead the way. Engagement is also a twoway street. Your customers and clients want to engage with you, and with all the communications tools available to them now, such as email, mobile phones, blogs, communities and the like, they expect to find you and enter into a conversation with you. When someone takes the time to read your book, listen to you speak or work with you privately, they are engaging with you. Etiquette and common sense would dictate that you engage with them in the right way or you risk alienating them. The worst offence, in my opinion, is a superior or condescending tone. I hate being lectured at, don’t you? Not only is it an old-fashioned way to get a message across, but it is seen as rude nowadays. Astonishingly, some coaches and consultants employ this type of communication when speaking to their
Real thought leaders push the boundaries and go beyond what is expected those relationships. When we hold back and we don’t engage or we engage at the level that we feel ‘appropriate’, we only get a limited result. Real thought leaders push the boundaries and go beyond what is expected; they go way beyond what their competitors offer. Engagement is one of those woolly areas that you can’t quite put your arms around. You can’t really measure it, can you? However, we still need to focus on it so we can improve things where possible. When everything else is equal, engagement can be the key to winning deals and success in business. Think of one person that you deal with in business; it doesn’t matter who it is; the first person that comes to mind. Think about
clients and I will give them the benefit of the doubt because they probably don’t know about the techniques that you and I know. You are the one reading this article so you are the one who is in control of the relationship at the moment. This is your little secret. If you choose to improve the engagement with someone, you can. By focusing on engagement, you can at least keep up with customer demands, and ideally get one step ahead of them. Extracted and adapted from Mindy’s new book 24 Carat BOLD: The Standard for REAL Thought Leaders (£10.99, Ecademy Press).
Mindy Gibbins-Klein the UK’s leading writing and publishing strategist, best known as The Book Midwife and co-founder/director of Ecademy Press business publishing. Her mission is to create thousands of real thought leaders who will change business and society with their ideas. An international speaker, trainer and consultant with 20 years in marketing, training and coaching, and over 100 clients who have written and published excellent books and articles quickly using the Book Midwife methodology, Mindy writes and speaks to thousands of executives, business leaders and entrepreneurs each year about how to become a thought leader and turning expertise into enhanced credibility and more business.
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NLP
Using Modelling and NLP to improve Human Potential By Andy Coote
D
r. Wyatt Woodsmall is one of NLP’s deep thinkers, a master modeller, founder of INLPTA and Honorary Fellow of ANLP and a highly respected elder statesman of NLP. Andy Coote talked to him in June as he was completing his 38th Trainer Training in London. Wyatt has clear views on the way in which NLP has developed and is developing and they clearly come from a desire to see people performing better. His passion for developing human potential shines through the conversation. Around 30 years ago in New York City, Wyatt read Frogs into Princes and was ‘blown away’ by it. He recalls “Bandler and Grinder were saying things I’d been saying all my life”. He did his 24 day Practitioner training with the New York Training Institute for NLP (http://www.nlpcenter. com/index.php) run by Anné Linden and Frank Stass MD, who had done courses with Bandler, Grinder and Erickson. “That was the heyday of NLP,” Wyatt tells me. These days, he suggests “NLP is increasingly being been taught as a series of techniques and it is dying a death of gradual assimilation into other areas. People are incorporating the techniques and they don’t know where they have come from. The real power of NLP is in the generative approach where you understand the principles underlying why it works. That’s
what we are doing within INLPTA.” Before his Master Practitioner course, Wyatt spent two weeks on a modelling course with John Grinder in California and that’s where he met Tony Robbins. “Coming from a business background, I had done some consulting and coaching. NLP was useful for that. I became most interested in NLP because of the focus on modelling, especially for performance enhancement.” Wyatt went back to his job as a civilian employee for the Department of the Army and was able to convince a two star General, who was looking at ways they could improve training performance, that they should form a group to look at the potential for modelling technology. “Our first project was the ‘Pistol’ model. Tony (Robbins) wrote up his version of it in Unlimited Power. We had a team of 10 people. Tony and I taught the course and improved the number of people qualified as expert marksman level, reduced training time by 50% and reduced ammunition expenditure by about 50%.” Further projects followed and “my main interest has been modelling and business. I consider myself one of the few professional modellers in NLP – one of the few people to get paid to do it.” Wyatt and Marilyne (Wyatt’s wife) worked with the US Olympic diving team for over 12 extremely successful years. “I’m privileged to have worked with many remarkable people including Greg Louganis (http://www. louganis.com) double Olympic Gold Medal winner and the greatest diver in the history of diving and Ron O’Brien who was Head Coach of the US National Diving Teams between 1967 and 1996 including leading teams at seven consecutive Olympic Games.” Recently the Woodsmalls modelled Michel Thomas, a master teacher “The Michel Thomas method for rapid language learning led to a book and has become part of how I teach people the learning process.” “Most trainings are based on someone’s theory of what works. Modelling allows you to base those theories on what proven performers actually do at a detailed level. In sales, for example, you have a small number of elite salesmen. If you can discover what the, usually, 10% actually do that is different and decisive you can begin to design ways of transferring those skills to the others. Modelling is a critical process for business and should be the front end of all trainings - based on what happens in the real-world.” “Only 5% of what is modelled is relevant, so if you copied everything you’d be wasting 95% of your time. You’re looking for what the experts do that the non-experts don’t and what the nonexperts do that the experts don’t; for what is essential to the conduct of the skill rather than just idiosyncratic to the person.” There is a transfer of some of the skills into the modeller, however,
Most trainings are based on someone’s theory of what works
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NLP
Things get better by change not by chance
the modeller may choose not to install them. “So, I didn’t go jumping off diving boards but I did acquire additional skills in pistol shooting achieving scores beyond the level of expert. Importantly for me, you learn what human potential is all about and how to exceed what people see as humanly possible.” The modelling process consists of capturing, coding, replicating and transferring expertise. “So when it came to transferring expertise, I realised that I had to study training and I’ve now been modelling training for over 30 years and have been including what I’ve learned about the training – and learning – process into the INLPTA Trainers Training making it the most sophisticated Trainers Training anywhere in the world.” Wyatt suggests that most training in the business world is a waste of time and money. People appear to understand and change when in the training but then go back to how they were when they return to their ‘real’ world. “So, how can you burn people’s bridges so they can’t go back? Things get better by change not by chance.” In Cybernetics, one of the original influences on NLP, you take output from a system and reintroduce it into the system to change methods and increase performance – true feedback. “This can also be applied to human learning. We ask the question ‘how will your behaviour be different in the future’? “If your behaviour isn’t different, you haven’t learned anything. You can’t stay the same and get rid of your problems at the same time, you have to become “not me”. We need to push people out of their comfort zones and into the area of ‘not me’ and allow them to let go of ‘old me’, so they don’t go back. This can lead to incredible transformations.” Most Trainer Training concentrates on memorising and applying learning. We start by learning how to learn and pushing for the ability to learn how to learn how to learn, a generative approach. Wyatt has recently begun a series of trainings with Eben Pagan, whose stage name is David De Angelo, developer of the largest dating advice site on the web www.dating.com. They plan to do one training every three months together and will be putting product online in the near future. “Eben is a master of internet marketing and I’ve been doing Executive Coaching with him for several years. We recently did a 5 day training called ‘Advanced Learning and Teaching techniques’ based on the Michel Thomas model and a training on Leadership. We plan to do a training on ‘the general developmental model’ soon.” Wyatt’s interest in spirituality was an area that I wanted to explore. “When I was first teaching NLP, I introduced some spiritual elements to NLP and I was attacked by others in the community for it. Now spirituality is assumed to be included.” NLP is one element in widening the understanding of human potential. “Ken Wilber has done more than most to attempt a complete understanding of a human being and you do need the whole map. NLP
only covers part of the map but some people think it covers the whole of it. Even before I came into NLP, I was modelling spiritual states, what went on and what spiritual teachers actually do. Spiritual models tend to have religious accretions attached, and belief systems, too. I’m interested in removing the beliefs and isolating the techniques to be able to modify and improve the ‘spiritual technology’ so that I can discover how the tools work and put them together a collection of tools.” Wyatt clearly believes in the power of NLP, especially in modelling human performance and transferring those models to others for performance improvement and has developed a high level of skill in doing that. Even his spiritual studies include an element of modelling. There is much more depth to Wyatt Woodsmall than a single article can convey and you really do need to see and hear him in person. He will be talking at the NLP Conference in November, an event that he has supported for many years. Details of his websites are in the box along with a few opportunities to engage with him in person.
Future plans INLPTA Master Coach Training in United Kingdom with Wyatt Woodsmall and Tom MacKay from Sep 16-22, Oct 9-14, and Nov 16-21, 2009.September http://www.nlpcoachingtraining.co.uk/ Wyatt will be presenting on the Sunday morning at the NLP Conference in London (13th – 15th November 2009) – on ‘What is Ecology After All?’ Details and to book - http://www.nlpconference.co.uk More information about Wyatt and his interests at www.inlpta.org -and www.thescienceofidiots.com
Books THE FUTURE OF LEARNING The Michel Thomas Method: Freeing Minds One Person at a TIme by Marilyne Woodsmall and Wyatt Woodsmall (Paperback Jul 4, 2008) People Pattern Power: P3 : The Nine Keys to Business Success by Marilyne Woodsmall and Wyatt Woodsmall (Paperback - Jan 1999)
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COLUMN
The Presuppositions of NLP One Cannot Not Communicate
By Caitlin Collins
T
he NLP presuppositions are tools to help us transcend limiting beliefs about ourselves and our world. You don’t have to believe or disbelieve any presupposition; just consider the implications of acting ‘as if ’ you believed it, imagining the differences doing so could make to your life. A friend of mine used to complain about her husband’s aggressive sleeping: she’d be wide
awake in the middle of the night with a menopausal panic attack, looking for sympathy, and all he’d do is sleep furiously at her. It seems that whatever someone does, or doesn’t do, someone else can perceive it as meaningful! It’s said that you need a poker face to bluff your opponent at cards. But just how possible is it to inhibit the natural expression of your feelings? Ask a friend to help you with this experiment. You’re
going to ask her ten questions to which you both know the answers, and she’s going to tell some lies – and of course you’ll know which ones they are. Here’s the clever bit: don’t pay much attention to her, but focus instead on your own inner responses as she’s talking. Now ask her some questions to which you don’t know the answers; again, she’s to tell some lies. Notice your inner responses – and you’ll notice the changes in
you that indicate she’s lying! It’s difficult to deceive someone who knows this trick! The external expressions of other people’s feelings will vary, and our deeper awareness is better able than our conscious mind is to detect them. We can trust our gut feelings! Along the same lines, emotions are catching. Have you ever noticed yourself feeling oddly sad or agitated, and wondered what’s going on? The feeling doesn’t seem to be coming from you, but where else could it have come from? Well, we don’t live in a vacuum; we’re connected with others around us. And while most of us are sensitive to and able to share others’ feelings to some degree, in some people this ability is more evolved. If asked, these ‘natural empaths’ may not consciously know how they know that someone else is upset – the other person may be good at disguising it – but the natural empath’s deep awareness picks it up and makes it known by triggering the same emotion in him- or her- self. And the moral of all this is...? Don’t play poker with a natural empath! Caitlin Collins: www.naturalmindmagic.com cait@globalnet.co.uk
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NLP
Couple’s Coaching Juliet Grayson By Eve Menezes Cunningham
W
e all deserve a good enough relationship and sex life,” says Juliet Grayson, a psychosexual therapist and NLP Master Practitioner (several times over). “Most couples come to me too late. They’ve been having problems for a year to 18 months. Sexual problems may have been going on for three years or longer. “Some seek support because they need help telling their partner the relationship is over. The majority think that it’s their last chance but definitely give it a go. The relationship is the biggest client, then the two individuals. Sometimes I’ll refer them to another therapist for individual therapy.”
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It’s normal to go through relationship problems. It’s abnormal to not Juliet tells couples that she’s working with them to help them stay together “but if one or both of you decide to separate I will help you do that with dignity. This isn’t about going back into your old relationship – it’s broken. This is about creating a new relationship you can both buy into. It’s not my job to stop them collapsing
as a couple. It’s my job to support them through their journey. That supports me. It’s normal to go through relationship problems. It’s abnormal to not. “Couples work is different to individual work. There are big issues around proximity, autonomy and exploring intimacy. I work with couples of all kinds. Couples, a parent and child or two people in an organisation. The whole thing is about couples therapy is you have to be prepared to step into your authority, get in there and be strong enough to hold them.” Even if you work mainly with individuals, if you ever work with couples, or even groups
NLP
Use your words (Extra tips for decentering) While observing the decentered conversations, there are lots of things you can do to reframe clients’ language in a way that helps them move forward. These include: • helping them focus on the future rather than dwelling on the past • referring to themselves as “I” rather than “we” • going from using generalisations to become more specific • focusing on what’s equal rather than the inequalities • checking out assumptions rather than falling into the trap of mind reading • turning one person’s monologue into a dialogue they’re both invested in • avoiding interruptions by listening and reflecting back • keeping them focused rather than constantly changing topics • changing the order of the way things are said to avoid a “sting in the tail”
You have to be prepared to step into your authority, get in there and be strong enough to hold them in workshops or other trainings, these couples coaching tips from Juliet will help you empower your clients to help themselves when you’re not there. Decentering “Decentering gets couples to talk to each other rather than doing it through the therapist,” says Juliet. She can then observe and ask questions but the couple (or team) is learning more about their own communication styles and what they can practice doing differently between sessions. “It gives insight into how they relate and information they may not report verbally. Rather than having the couple talking to me, I have them face and talk to each other. You can then point out what you notice (if one of them is being quiet or if one’s talking a lot). You can even use psychogeography, perhaps by moving your chair to support the quieter person or by pointing things out like ‘I notice when I ask how the week’s gone, it’s always Jane...’. Ask questions at certain points, like, ‘Let me just stop you, how does it feel in your body when
• encouraging them to avoid “buts”. If I say “I’d love to go out tonight but I’m really tired”, am I going out? What about if I say “I’m really tired but I will come out” The “but” deletes the first part of the sentence. Replace it with a more flexible “I’m tired and I’ll go out so I’ll leave a bit early.” • seeing whether they’re at cause (proactive) or effect (victim)?
you do this?” The approach gets couples to dive straight into negotiating with each other. “Their dependency on the therapist is minimised. It also helps couples to stay with one issue.” If you’re working with a couple in this way, Juliet says, “Don’t be available through eye contact. Look using a soft focus keeping both of them in the picture, using peripheral vision. Use hand
Relationship cycle • Attraction • Commitment • Readjustments (work, children arriving / leaving, infidelity, illness, retirement) • Aging (menopause) • Death
gestures to get them back to talking to each other. Look at them when they’re doing it well. Talk to the person who’s listening.” If things are at a stalemate, asking them what attracted them to each other, while getting them to remain decentered, can help them bridge the angst. Often, Juliet finds reframing a problem helps her clients. For example, with a couple who were arguing because he wanted to feel like a bigger part of the family and she wanted him around more, Juliet chunked down to point out “there’s actually a lot of commonality.” Reciprocity Negotiation I loved learning about complex equivalents when I did my NLP training. “He forgot my birthday so obviously doesn’t love me” may be one of endless assumptions we make about people when we’re feeling in need of some reassurance. Even now, I often catch myself thinking along the lines of “__ is late again. That means __ doesn’t care about me.”
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NLP
Balance the boat angry one getting angrier) can make things worse. You getting angrier might make them nicer. You arriving late, for once, may make them arrive earlier than all the previous pleas you’ve made. Juliet recommends mirroring and matching energy levels and content if you’re going to mismatch tone.
Do you notice that your couple is clinging to specific roles? One is always the clingy one while the other is less available? One thinks they’re always right while the other is always wrong? One’s nice while the other’s angry? When there are polarities, our impulse (e.g. becoming nicer to stop the
(Fortunately, now when I catch myself thinking unhelpful thoughts like this, I reign them in. I laugh at myself and remind myself of the things __ does to show __ does care). Juliet says, “We read certain behaviours as demonstrating a label.” She brings this into her couples work by getting her clients to talk about the things they do that show their partners they care. “We often do for people what we want ourselves.” She helps couples relearn how to negotiate by: • Inviting them to make a symbolic behavioural request – this means asking the partner to do something that will help them feel loved. It might be anything from pausing the TV to say hello when you get home to
• • •
cooking your favourite dinner. Turning their complaints into wishes – Some couples may be pretty stuck and so focused on what they don’t want, they can’t even imagine what might help them feel more loved. Help them reframe their complaints so they have a better understanding of what they do want. Forming tasks – Think of different levels of difficulty / effort. Saying “Hi” is much easier than preparing your favourite meal. Think of all the different ways they could show each other they care. Juliet says it has to be “Something that’s very easy for them to assimilate into their daily life.” Make the tasks reciprocal - This doesn’t
We often do for people what we want ourselves Different types of intimacy Juliet warns against expecting one person to meet all our needs. We can have a level of emotional intimacy, social intimacy, recreational intimacy and intellectual intimacy with people other than our partner.
mean “I will only do this if you do yours” but tasks are equal in terms of effort. For example, a cup of tea in bed every morning might equal cooked dinner once a week. If your couple is having trouble coming up with tasks, ask questions like: • What is it you don’t like about your partner? • What would you like him / her to do differently? • What one thing would be a start? Juliet says, “If you’re in a relationship and you keep asking for something you’ll never get, you’ll quickly feel like you’re not getting your needs met.” When clients come back for their next session and haven’t done their homework, Juliet’s quick to reframe things by saying something like “I think I’ve been overambitious” or “you’re not really ready for this negotiation – we’ll come back to it in a few weeks” rather than saying anything that makes them feel worse. “There’s no such thing as failure, only feedback. ‘You didn’t do the homework? That’s great – let’s explore why...’ If it carries on, I get frustrated and point out that ‘I need help to help you’ but while it’s giving new info that’s fine. Having a failed marriage behind me has really helped me as a couple’s counsellor.” She stresses the need to normalise their experiences so they stop feeling like they’re the only one. “The more important someone is to you, the harder it is to be honest. For example, ‘No, I don’t like that dress’. As intimacy increases so does vulnerability. The closer I get, the more important they become, the less I want to lose them. If Person A is dependent and Person B is Independent, the Independent one should do a lot of reassuring for the Dependent one. The Dependent one then becomes stronger. It’s a dance.”
Resources www.therapyandcounselling.co.uk – Juliet’s workshops www.basrt.org.uk - British Association of Sexual and Relationship Therapists
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LIFESTYLE
How to refine shopping strategies in a recession By Eve Menezes Cunningham
I
n spite of all the expectations of people tightening their spending and reigning in their personal debt, recent statistics show that we’re spending as much as ever. If you’re looking to pay off debts or save up, understanding your own shopping strategies will help you change the way you shop and create healthy spending habits that could serve you well for the rest of your life. “Reclaim your wallet,” says organisational coach, Stephanie LH Calahan. “Understand your spending patterns. If you go out a lot, set a limit and stick to it. Rather than making big purchases, select items that will help you make money. Sell items you no longer use. While they may not hold value for you anymore, your sale would be a good deal for someone else.” Bearing in mind that every behaviour has a positive intention, take some time to gently figure out what need your overspending is trying to fill for you.
consumer, your current buying strategy might be absolutely fine. But if you’d like to have more money, more
“It’s very easy to feel that if you don’t splash out on this huge list of products, you aren’t doing the best for your baby.” Liat
What’s your shopping strategy? If you’re happy with your bank balances, don’t have a problem with clutter and enjoy shopping when something’s needed but otherwise don’t waste too much time thinking about being a
space and get more enjoyment from what you purchase, taking a look at the way you habitually part with your money can help you shift things for good. Where are you most likely to overspend? Do you avoid expensive shops only to buy all sorts of things you don’t need when you do your grocery shopping? Are their certain times that make you especially prone to comfort shopping? (e.g. when you’re feeling lonely / have had a rough day at work etc.) What behaviour could replace your autopilot shop? Is there a park you could walk in instead? Might a swim help you feel better? Do you buy clothes that seem like a bargain only to find that you never wear them? Are you worried that your children have no idea what “No” sounds like when you now actually mean it? Have you got into the habit of being lured by the latest model rather than waiting to see what you actually need? At what point do you buy things? Are you the kind of person who recognises when something’s running out / coming to the end, researches the possibilities now on the market,
Bigger purchases For most people, buying a home is the biggest purchase they’ll ever make. “I have seen a lot of purchases over the last three months. At least 50% of my business has been from first time buyers which is very encouraging as it shows the market is starting to turn,” says Lisa Hockley, an Independent Mortgage Broker. “Clients are not really remortgaging very much as a rule. A lot of customers are sitting on the standard variable rate of their lender and choosing to save money every month but this will change when interest rates start to go back up. About 5% of customers chose to fix their interest rate about one month ago when fixed rate pricing started to increase. “With the present low interest rate environment, I’d advise people to overpay on their mortgages as much as possible. This will mean they will benefit from the low interest rates and repay their mortgage much earlier than anticipated. By overpaying, people do not get used to the surplus monies available and when rates go back up it will not be too much of a shock as they can then stop the overpayments.
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“Always seek independent advice from an advisor. We assess market conditions and keep an eye on different products and withdrawals to make sure that clients benefit from the best rates possible to suit their individual needs. “It is definitely a buyer’s market at present. I would advise potential buyers to make sure their finances are in place before making an offer on a property. Think what price you would want to pay as a maximum and go in a lot lower as the estate agent will negotiate a higher offer for their vendor. Property prices have bottomed out and although it is a little too early to tell, there are early signs of prices starting to increase already. Although house prices will not increase as rapidly as we have seen in the previous years prior to the credit crunch there is always a high demand in the UK for housing due to our housing shortage. “An alternative to moving may be to consider building an extension, saving on moving costs and upheaval but at the same time improving the current family home and adding value to the property long term.”
LIFESTYLE
“I would advise potential buyers to make sure their finances are in place before making an offer on a property.” Lisa makes a decision and buys what’s needed? Or are you drawn to things you hadn’t realised you absolutely had to have until you see them when you’re out shopping (only to discover that you have another four items just like it back at home)? Think about your friends and family. Whose spending habits do you admire the most? What kind of values around money did you learn from your parents when you were growing up? Which friends and family members have shopping strategies you know not to replicate? Who might you learn from if you were to ask how they go about making large and small purchases? It’s not about being anyone other than yourself but by realising that what you’re doing is creating your financial situation and that what you take for granted isn’t necessarily the way everyone else does something (or the best way) you can tweak your shopping strategy so it suits you and your bank balance.
Smaller purchases While babies are small, the expenses parents can easily incur are not. “Having a baby can be very expensive indeed,” says Liat Joshi Hughes, co-author of What to Buy for Your Baby. “Parents are bombarded with information about products they supposedly will need to keep their baby safer, healthier or happier. It’s very easy to feel that if you don’t splash out on this huge list of products, you aren’t doing the best for your baby. “Think carefully about what you really need. It’s probably a lot less than you might initially think. You can always order anything extra online if you find you need something else after the birth. Don’t be afraid to borrow or buy second-hand, especially those items which aren’t used for very long such as cribs. Always buy baby mattresses and car seats new. (Car seats might have been in an accident which could compromise their safety in any future collision. Used mattresses have been linked to a higher risk of Sudden Infant Death Syndrome). Ebay and NCT Nearly New Sales are excellent sources of discounted or used baby gear.”
Resources Stephanie LH Calahan www.stephanielhcalahan.com Lisa Hockley www.positivemortgages.co.uk What to Buy for Your Baby by Liat Hughes Joshi and Caroline Cosgrove, published by White Ladder Press, £9.99. www.applecoaching.com
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EDUCATION
From Ordinary Teenagers to Extraordinary Young Adults How NLP is playing its part in transforming youngsters By Jeffrey Leiken MA
S
o many of the most accomplished, significant innovators and leaders in world history have fascinating and multifaceted life stories, often beyond the field in which they became famous. If there’s one common denominator, it’s that they didn’t follow the paths their particular society prescribed – they made different choices. Such people often possessed similar aspects of character, typically with extraordinary depth and adeptness. They had the resilience to bounce back from set-backs, the composure to handle criticism and pressure and the confidence to risk failure and rejection. They also possessed the instinct to make excellent decisions, ones that allowed them to know when to stop or when to keep going in spite of the challenges they faced. Of course, there’s no guarantee that anyone’s kids will become the next Leonardo da Vinci, Churchill or Einstein or, more recently, Branson or Gates. However, if they can learn to rely on their innate capacity for resilience, composure, confidence and decision-making, they will own critical life skills to propel them towards fulfilling their unique potential for personal success in whatever they choose to do. Unlike academic pursuits and the training of the intellect, which can emerge from a classroom, such life skills can only be learned and embodied by embracing experiences and being open to proper guidance. Most successful people say they learned what it takes to thrive in life through their real-life experiences and through the guidance and input of wise elders and mentors. Too many kids in the modern world are not getting enough of either the experiences it takes to develop true depth of character, or the guidance to ensure these experiences will be of practical and valuable use in their lives. The Hero’s Path Five years ago a unique programme was set up in London to address this gap. Created to offer real-life training to teenagers and young adults seeking to lead lives of true personal fulfilment, HeroPath is based on the MythoSelf® process created by NLP Trainer Joseph Riggio, and includes training in things as diverse as the potent interpersonal communication skills of NLP, the wisdom contained in classic mythology, and the somatic awareness taught by, among others, Moshe Feldenkreis. The name ‘HeroPath’ comes from the pioneering work and wisdom
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of Joseph Campbell and his model of the ‘Hero’s Journey’. Helping people to discover their own unique path and to unlock life’s possibilities can re-ignite their inherent draw towards the flame of a meaningful life, rich with substance. It can inspire them to make a positive contribution despite the negativity – and even stupidity – of the world around them. We live in a world that is dominated by science and rationality. There’s a sense of magic and wonder inherent in early childhood that is usually sustained by truly successful people who lead seemingly magical lives, but too often that wonderment is crushed in modern youth by years of left-brain learning overload and endless messages that equate how much we make materially to our sense of value and worth as humans. The message is ‘if it can’t be touched, it doesn’t exist’ or, at least, ‘it doesn’t count for much.’ Yet the experience of the HeroPath trainers shows that most people still secretly yearn for some sign that in fact their dreams can come true, that doors will open to them if they follow the path of their heart, that true love exists… and not just in the imaginary world of the movies. Why focus on teenagers? Today’s teens and young adults are coming of age in a world far more chaotic than the one in which we grew up. Remnants of 9/11, wars against invisible enemies and global economic collapse permeate the daily news. In addition, the average teenager now spends nearly six hours a day staring at screens. This equates to spending almost 20 years of their lives engaged with a machine rather than with the natural world. The long-term implications of this are deeply concerning in light of the abundant research on the effects of this sensory deprivation and technological addiction. How can anyone develop the capacity for true intimacy when their idea of intense emotion is ALL CAPS in a text message? This age group is hungry for something more. They are less jaded by the corruption of the modern world and more willing to dive in and embrace the learning HeroPath offers. Their desire for confidence and a sense of internal control makes the heroic model compellingly attractive to them. They are yearning to connect with adults who can guide them to generate the calibre of results they want in their lives. Teenagers who have attended HeroPath workshops have consistently given positive
EDUCATION
Whatever obstacles they face, if they choose to orientate towards positive possibilities and associate with positive people, coupled with following the path of their heart, things will work out for them in ways they can barely imagine
Secondly, they learn how to recognise the subtle internal responses that help them to make excellent decisions. We begin by pointing out to them how many times in their lives their ‘instinct’ was warning them that something wasn’t right and how often they’ve realised afterwards that they should have listened to this inner voice. We heighten their awareness so that, going forward, they will notice the ‘yes’ and ‘no’ responses in themselves and learn to feedback – even when they’ve started from the most cynical viewpoints – and consistently go on to make different choices and lead richer lives. The role of NLP in HeroPath training The meta-programs by which teenagers orientate themselves are critical to building the structure they need to lead truly extraordinary lives. HeroPath teaches them to ‘Sort by Other’, ‘Internally Reference’ and ‘Move Towards’ – which of course is almost the polar opposite of the way most teenagers operate! While the HeroPath programme doesn’t overtly teach NLP in the way it can be learned elsewhere, it utilises the tools and the lenses NLP provides. In this way, young people can be guided towards a potent, highly positively charged, internally generated position they can learn to maintain on their own. The primary model of this programme is the MythoSelf® Process, which uses NLP as well as other methodologies. Here it’s applied solely towards building life around what is working and based on the wisdom contained in the great teachings of our ancestors. What do they learn? Teenagers taking HeroPath workshops can expect results in three main areas. Firstly, they learn how to manage their own state so that they can orientate towards positive possibilities, whatever is going on around them. Because so much of the model is somatic, this is not an intellectual or mental exercise but a physical one. When they learn how they do this in their own unique way, they can sustain it on their own.
act more wisely. Lastly, they learn that their life matters and they must live it in a way that ensures it counts. Whatever obstacles they face, if they choose to orientate towards positive possibilities and associate with positive people, coupled with following the path of their heart, things will work out for them in ways they can barely imagine. In the end, it’s only by living this way, even in the face of appearances to the contrary, that anyone ever makes their dreams come true. In the world we live in, we need all the believers and doers we can get. A call to parents It’s our obligation as adults to assume the awesome responsibility of raising our children to adulthood. Doing this effectively means leading them from dependence to independence, from vulnerable and unprepared to capable and ready. It’s up to us to ensure they become morally responsible, forward-thinking, skilled young adults. We need to ensure that their journey through childhood becomes their preparation not just to survive as adults, but to thrive. Doing this successfully demands far more than pushing them to get good exam results. More than ever it’s critical that we, as parents, go the extra mile to ensure our children are truly prepared for the realities of the world. In many ways, the hopes of our world depend on it. To learn more about the HeroPath programmes, visit www.HeroPath.co.uk or contact Des Barry, who leads the HeroPath programmes in the UK, at HeroPath1@aol.com or on +44 (0)7768 277929.
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INTERNATIONAL
NLP in New Zealand A personal perspective By Suzanne Henwood
I
n September 2008, as a newly qualified trainer in NLP, I, along with my family moved to Auckland, New Zealand. This reflection is a personal viewpoint of what I have found in New Zealand in the field of NLP. The New Zealand Association of NLP (NZANLP) has about 150 members and is working hard to establish standards to promote NLP in practice, to create an NLP community and to look at the recognition of NLP qualifications. I made early contact with NZANLP in order to network and meet other NLP practitioners and I was warmly welcomed into the Auckland group. A number of NLP trainers work across the country, with a visible link to INLPTA and at least a historical focus on longer, face to face courses. In recent years the emergence of shorter courses has been challenging NZANLP to re look at their practitioner and course recognition criteria to focus on the quality of training, instead of purely the hours recorded. Consequently, NZANLP are currently talking to ANLP about developing ways to overcome these challenges. Trainers and the NZANLP offer numerous practice groups and CPD provision and there is a real sense of community, with genuine sharing and learning together regardless of background. The issue of supervision for practice, appears to be relatively well established and is certainly a requirement for
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NZANLP practising membership. NLP appears to be relatively well established in business and the client lists of leading NLP trainers here is impressive. In healthcare, my own field, there appears to be a less obvious presence of NLP and on a personal level I have received some interesting responses to my suggestion to use NLP in practice, making me curious as to the exposure they have already had, or the perceptions they hold of what NLP is. Having said that, I have already had the opportunity to work with some health teams to great effect and my NLP Diploma for Health Care Professionals is being offered for the first time in September this year in Auckland. Some interesting observations which may impact on NLP provision here: • Schools are proactive in talking about values and many schools publish their values in literature and on school buildings. Children (and presumably those who have grown up here) are comfortable with the concept of values. • School children are encouraged to use goals setting, as a regular feature of their learning journey. I have not yet seen significant evidence that this continues beyond the school years. • I have seen some great examples of where Kiwis look internationally for examples of best practice to incorporate here. They employ modelling without even realising they
•
are doing it. There is a good emphasis on healthy living, with a broad and inclusive view of maintaining health and well being. NLP is quite frequently profiled in the papers and on TV as part of the health and well being provision. And more challenging: • There is a phenomenon here called ‘Tall Poppy Syndrome’. Tall poppies are people who stand out from the crowd, who are not afraid to be different; to be successful. In New Zealand however, there is a habit by some of being threatened by that, with a response of cutting those people down to size’. It is a challenge for some to support and celebrate ‘Tall Poppies’. NLP then in New Zealand, definitely has a presence. With only about 4 million people, the numbers are comparatively small, but there is a definite openness by many to learn about new tools and techniques, there is a real openness and welcome to those coming in from abroad and a real sense that NLP is alive and well, with a genuine desire to learn and develop even more. Do feel free to get in touch if you would like to know more. Suzanne Henwood PhD MSc HDCR PGCE mANLP Director: Henwood Associates (henwoodassociates.net)
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16/9/09 17:03:32
CELEBRITY
Nine Lives Sadie Nine
By Eve Menezes Cunningham
A
ward winning BBC Essex presenter Sadie Nine has done everything from singing in Russia to performing her one woman show in Edinburgh. Her West End roles include being in the musicals Loutrec and Boogie Nights. “I started out as a singer and became part of a comedy double act to earn my equity card,” says Sadie. “I did this for about eight years and worked with people like Tommy Cooper, Brian Connelly, Max Bygraves and Shane Richie. Norman Wisdom was fantastic to me.” When she decided to focus more on her music, she decided to go solo. “My record “Let’s Work It Out” went to Number 1 in the NME funk chart and Number 4 in an American chart.” A trip to Russia led to the British media dubbing her the Russian Madonna. Sadie laughs, “In Russia, they didn’t know who Madonna was. I did a pop show over there on TV. I didn’t realise it was the only pop show all year on the only TV channel so it was watched by millions of people. The next day, I was mobbed.” A recording contract there led to a number one and Sadie toured across the USSR. The highlight was performing at a gig for handicapped children in front of 40,000 people at the Olympiad stadium. Sadie says, “I was offered a recording contract and apparently, my track went to Number 1 but that’s measured by how many people request to hear it rather than sales.” The idea of 40,000 people anywhere brings out my inner hermit and I asked Sadie if she ever got scared. Without hesitation, she said, “Yes, but I call it excitement. I was actually there during the coup in 1991. When the coup ended we partied for three days and nights. I was the only performer from the West there. The
I truly believe that as every door closes another opens and it’s just up to you to find it BBC took me back to see if anyone remembered me a few years ago. Lots didn’t but some people did. Now the difference between poor and rich has got even bigger.” Closer to home, Sadie took her one woman show, Sex, Drugs and Sausage Rolls to Edinburgh and was offered a month “just off Broadway” in New York but got ill, so that’s something she plans to do in the future. It was her West End stage roles that led, unexpectedly to her current work in radio, first for BBC London and now for BBC Essex. “I was
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outraged about a review where they trounced the show”, says Sadie. “So I phoned in telling them what I thought about them wrecking people’s lives and not caring about all the work. They thought I was funny and invited me to lunch. It went really well and I was invited to do reviews on The Simon Bates Show.” Being blunt and honest is something listeners expect from Sadie but she remembers, “It got me in terrible trouble at school. I’m just honest. I don’t think I’m rude. It’s paid off for me, but I do think, in certain ways that it’s held me back. I’m not as bad as I was. It’s about choosing your fights.” Everyone on the planet experiences rejection but, for performers, there’s an immediacy about it. I imagine actors, singers and so on having to remain on stage and hear it while, keeping their outcome in mind, being gracious and thanking them for the opportunity, hoping next time they’ll get it. Sadie says, “Rejection gets harder. When you first start in the business – or in any business – you expect rejection. You don’t know what you’re doing. But after a time, when you’ve been in the business and trust your
CELEBRITY
From October, Sadie’s Loud Women will air on during Friday lunchtimes. You can tune into her broadcasts every weekday lunchtime. You can listen by tuning into BBC Essex. To find out more, listen from outside Essex or later than the programme time, visit www.bbc.co.uk to use iPlayer
instincts and know what’s good... it’s harder to take. But that’s a good thing. I always want to do the best that I can. At least I can look myself in the mirror.” To help get over it faster, Sadie doesn’t let herself wallow. “I find an excuse. I tell myself it was about something I can’t change, like ‘I’m too tall’. As long as you know you’ve done your best, find an excuse and let it go. Otherwise it’s Rejection City out there. It gives you the confidence to carry on.” Sadie says it’s not like the times when you get there and think you wish you’d worn or done something different. “If you’ve done your best and you’ve turned out well, accept it. I tell myself ‘That wasn’t for me’. I truly believe that as every door closes, another opens and it’s just up to you to find it. If you’re not in the right place, you’ll be bumped from it. So I might tell myself, ‘I was in the wrong place. I’m spiritual. I definitely believe in God and in the power of the Universe. If you give out negative energy you’ll get negative energy back. If you keep thinking, ‘I’ll never get a job’ you never will.” I met Sadie as a panellist on one of the shows she presents, Loud Women. Sadie and her guests talk about the week’s news and controversies as well as whatever listeners feel like phoning in about. Having a panel of women (though male callers are always welcome) is still very unusual and we always have a lot of fun doing it. Sadie believes in visualisation and credits it for her Gillard Award gold win in 2008. “We’d done an amazing show and I felt we deserved it. For a long time, I visualised my name coming out, hearing my boss say to me, ‘Sadie, you’re up for a Gillard’. I could really imagine it all happening.” Loud Women was also nominated for a Listener Participation Sony Award this year. The Sony Radio Academy Awards are the radio equivalent of the Oscars. This time, Sadie says, “I visualised hearing about the nomination and got it. But I couldn’t see myself actually getting onto the stage to collect it so when we didn’t win, I wasn’t completely devastated. And I was one of only three women in the whole country to be nominated.” While broadcasting, acting and singing have their highs and lows, Sadie keeps things in perspective. Her biggest challenge has been her health. “Facing the c word,” says Sadie. “Breast cancer. Keeping the positivity going. My family being worried was the worst. That worried
me. When someone says that c word to you, you think ‘Ooooo, how am I going to handle it?’ but four years down the line I’m just as likely as anyone else – my risk is reduced – to stay healthy. It’s taught me, ‘this is your one day’. This is how I try to live. Her biggest highlight has been equally personal. Sadie got married a few years ago and says, “It was the best day of my life. The biggest decision I ever made. I never thought I would (I don’t like commitment, contracts or being told what to do).” While winning awards is great, Sadie’s favourite moments have been, “taking those final bows in West End musicals.”
I always want to do the best that I can
Visualisation for Auditory and Kinaesthetic People Being a singer and radio presenter, Sadie’s auditory “visualisation” meant hearing her boss tell her on the phone rather than seeing him come over or what she might have been looking at. By going with her natural auditory preference, it enabled her to really get into the moment she wanted to create. Often, for people who aren’t predominantly visual, NLP instructions can seem unlikely to work. But don’t worry if you can’t “see” what you want to happen. Take some time to think about what you’ll be able to hear when your hoped for moment happens. Will it be hearing the news on the phone like Sadie? Might it be hearing yourself being told (at an interview or by phone when you get home) that you got the job or landed that contract? Will it be hearing your family and friends surrounding you with their congratulatory sounds? The sound of champagne flutes clinking in a toast? Maybe you’re predominantly kinaesthetic and need to feel the moment. What sensations will you be aware of as you get the news? Your heart swelling with happiness and pride? Tingling hands and feet? The urge to get moving and do a Happy Dance? Tune into the sensations – visual, kinaesthetic or auditory – that will help you imagine your moment down to every last detail.
(www.applecoaching.com)
rapport - Autumn 2009
| 25
COACHING
TRANSFORMING PERFORMANCE WITH THE FIVE-MINUTE COACH Integrating coaching into day-to-day communications at work. By Lynne Cooper
M
anagers have it tough. Well most of those I work with do. What I hear from the managers I meet in organisations, again and again, is that they work really hard and yet rarely feel that they’re making their best contribution. A frequent theme is long hours, high stress, and far too little time out of work to get body and mind in balance, never mind achieve personal goals. These managers are generally knowledgeable, skilled individuals. After all, that’s how they got their jobs in the first place! They know they need to work smarter not harder. They want to stand back and take a strategic viewpoint of the work they and their teams are doing, and make fundamental improvements. Yet, managers such as these are often facing the pressure to achieve more with fewer resources and to hit short term targets and as a result spend much of their time problem solving. When my colleagues and I noticed this pattern a few years ago, we were curious as to where all these problems were coming from. We soon discovered that, no matter the size of the organisation or the sector in which it operated, the vast majority of problems were being pushed up the organisation to be fixed. Often, the higher up the management ladder people sat, the more problem-solving they were doing. This didn’t fit well with the role they were being paid to perform – leading, directing and improving performance. Is it any wonder that these senior people were over-worked, stressed and generally frustrated? Taking responsibility Two fundamental shifts seemed to be required. The first involved pushing responsibility back down the organisation, a combination of getting people to take responsibility – to devise solutions, to innovate and to make decisions and the managers relinquishing responsibility. The second shift was to move from problem
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thinking to outcome thinking. All in all, quite a cultural change. The FIVE-MINUTE Coach So how could these changes be made in the organisations we were working with, speedily and effectively? Any new approach needed to be learned quickly – these were timestrapped managers – and must be able to be implemented and integrated pragmatically and effectively. My colleague, Mariette Castellino, and I put our heads together, and The FIVE-MINUTE Coach emerged. This was a coaching model that we developed for use – in as little as five minutes – ‘on-the-job’ by managers to empower team members, to support them to generate outcomes from problems, and ultimately to have them take responsibility for making things happen. We had an extensive and wonderful array of NLP coaching tools to choose from in creating The FIVE-MINUTE Coach. However, we needed something that could be used easily and conversationally by people with no NLP knowledge or skill. We decided the principles of Clean Language fitted the bill. Our work was
specific clean questions – questions which contain the minimum of assumptions by the questioner - and the precise words of the person being questioned. Our experience had shown that, used conversationally, clean questions are very successful at getting people to do their best thinking – just what we wanted in this case. So we built The FIVE-MINUTE Coach as a model from which organisational managers can take as little as five minutes to work with a team member to create an outcome, or indeed an action plan. Alternatively, there is a more comprehensive range of questions with which a more in-depth, structured piece of one-to-one coaching can be undertaken. Developing an outcome The first part of the model which can be used particularly quickly and effectively, allows the coach to elicit and develop an outcome. A typical use would be where a problem is presented to the manager by a team member. The manager listens, acknowledges the issue and then asks: “And what would you like to have happen?” If the response to this question is a further outpouring about the problem, then the question is repeated until the other person’s thinking shifts to an outcome focus. Once an outcome is expressed, insights and understanding can be deepened by asking more about the outcome. For the coach, this can be as simple as asking two clean questions of specific words or phrases the team member has used. These questions are “What kind of ……?” and “Is there anything else about….?”
Is it any wonder that these senior people were overworked, stressed and generally frustrated? already informed by the work of James Lawley and Penny Tompkins whose modelling of the work of the late great therapist David Grove - Clean Language, Symbolic Modelling and Emergent Knowledge - is widely renowned. Grove’s innovative approach used what are known as ‘clean questions’ to generate amazing transformations in those he worked with. In simple terms, Clean Language involves using
Creating an action plan Getting someone to work out what needs to be done – and to get on with it! – are
COACHING
Organisational managers can take as little as five minutes to work with a team member to create an outcome achieved by another section of The FIVEMINUTE Coach model. The straightforward question: “What needs to happen for …..?”, where the question is completed with the words expressed by the other person for her outcome (what she’d like to have happen), leads to the team member starting to make decisions on required actions. There are often multiple parts to an action plan, and these are identified by repetitive use of the question “Is there anything else that needs to happen for….(the outcome)?” until the person being coached answers “No”. The coach then requests a review of
A group of NHS managers transformed their ways of working as a result of The FIVE-MINUTE Coach. Their feedback included: “I have been able to save over six man weeks of time, thereby allowing for strategic business development.” “We have increased capacity by 35%.” “Waiting time has now reduced from four weeks to two days.” “My personal stress levels are at least 50% lower and I am so much more effective.”
the action points and a decision on the first step with the question: “What needs to happen first?”, and then checks out that the other person can indeed do that – are there any hidden barriers to getting things moving? – with the question “Can that happen?” or “Can you (do the first thing)?” We’ve been training managers in The FIVE-MINUTE Coach for over four years now. Just using the two parts of the model that I have highlighted here, managers are achieving some amazing results. They find the approach practical, easy to use and really time-effective. And of course it doesn’t take long before their team members stop pushing
those problems upwards! There is more to The FIVE-MINUTE Coach than I’ve outlined here. Suffice to say it offers a robust model with which to conduct a full coaching session where appropriate, but that will, as you’d expect, take more than five minutes! Coaching In fact, there’s been quite a demand from professional coaches to learn to use The FIVE-MINUTE Coach too. Many coaches have found that coaching ‘cleanly’ in this way, with its particularly non-directive, client-led approach, has helped them to coach clients through much more powerful transformations. As Liz Macann, Head of Executive, Leadership and Management Coaching at the BBC, says: “Using The FIVE-MINUTE Coach has had an impact on my coaching. The power of using the client’s exact words and the value of persistence when drilling down into the issue has helped get great insights and action plans. Listening on a deep level is the essence of coaching and it is very easy to think you know what you’ve heard or give it meaning that isn’t intended by the client. It really helps with getting true clarity for the client about their issue and a depth of thinking in the exploration of it.”
Resources: Find out more about Clean Coaching and The FIVE-MINUTE Coach in: Business NLP for Dummies, Lynne Cooper, Wiley 2009 Or contact lynne@amicas.co.uk, 020 8255 4244 Find out more about Clean Language, Symbolic Modelling and the work of David Grove in: Clean Language, Wendy Sullivan and Judy Rees, Crown House Publishing, 2008 Metaphors in Mind, James Lawley and Penny Tompkins, The Developing Company Press, 2000.
Online: www.cleanchange.co.uk www.cleanlanguage.co.uk
EXTRACT FROM MODEL Identifying an outcome
What would you like to have happen?
Finding out more about the outcome
What kind of [coachee’s word/s]? Is there anything else about [coachee’s word/s]?
Action Planning
What needs to happen for [outcome]? Is there anything else that needs to happen for [outcome]? What’s the first thing that needs to happen? Can you [do the first thing]?
Lynne Cooper is Managing Director of Amicas, which has worked with organisations to transform performance for more than a decade. Lynne and her colleagues are pioneers in the use of Symbolic Modelling and Clean Language in business, and have a reputation for getting fast and sustainable results. Lynne is the author of Business NLP for Dummies (Wiley, 2008), and co-developer of The FIVE-MINUTE Coach which integrates coaching into day-to-day communications for leaders at all levels.
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HEALTH
My Lucky Lightning
Strike By Alastair Gibson
D
uring June 1999 whilst on my honeymoon I became ill with gastroenteritis, which developed Into hepatitis and my symptoms got steadily worse. If that wasn’t enough, five months later I was made redundant after 20 years with the same company. In 2000, I was diagnosed as having Chronic Fatigue Syndrome (CFS), also known as ME, at the Royal Free Hospital in London. My main symptoms were fatigue, muscle pain, brain fog and feeling overwhelmed. My symptoms deteriorated over the years and 7 years later I could hardly walk and needed to use an electric scooter to get around. My body was in constant terrible pain as if I
I tried almost everything in the alternative medicine field in my search for a cure had been in a boxing fight with Mike Tyson. I had very poor concentration forgetting words and not been able to finish a sentence. Sensitive to sound and light, I could not talk to anyone with any type of background noise on e.g. a TV or radio. I was very moody and felt as if I had a debilitating life sentence. Because of all of this my self-esteem hit an all time low.
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I was to learn that there no known cure for CFS and there is little understanding of the disease, either in the medical profession or the wider public. Two main therapies suggested by the Doctor were rest and the learning of Transcendental Meditation – which remains a life skill that I value. I was fortunate that my local GP was forward-thinking enough to try both traditional and alternative therapies – including acupuncture and B12 injections – and also funded me to attend two residential courses. Since those early days, I tried almost everything in the alternative medicine field in my search for a recovery from my illness. To keep myself busy, I initially committed myself to some voluntary work with Disability Wessex in 2004, helping on the phones. That also became too much. Every six months I would have a medical review, and I was clearly deteriorating each time. I had been interested in NLP for a few years and in September 2005 I started an evening course where I was blown away with the concepts and inspired by a brilliant tutor, Brian Morton, a Certified NLP Master Practitioner of 20 years standing, who I still train with, 4 years on at NLP Dorset. In February 2006, whilst listening to Radio 2’s Jeremy Vine show, I heard a feature on the “The Phil Parker Lightning Process®”. I had heard about this a few years previously but this was the first time I had heard someone talking about their personal experience and recovery
through using the Process. Radio 2 had a follow-up a few months later, which was also very positive. I began to talk to people both before and after they had taken part and I was so inspired by their stories that I was determined to give it a go. I arrived on the first day, exhausted as usual, along with a number of other people with CFS. My life changed that first afternoon. I went home and did my homework, and was able to walk up a hill for the first time in 6 years. It felt fantastic, although I was a little worried about what this might cost me the next day. In fact, I woke up a new man; I had refreshed sleep and woke up at 6 am with energy and wanting to run. I got up and walked and walked, for some reason singing Tina Turner’s “Simply the Best”! A lead weight had come off me; I felt alive & energetic. The three days got better and better and, more than three years on I have not looked back. I soon got rid of my electric scooter and gave my carer a month’s notice. I now have a full and active life. I joined a tennis club and play regularly, play golf again and cycle. In April this year I ran Bournemouth’s 10k and enjoyed watching 400 people come in after me. I was so impressed with the process that I decided I wanted to make a positive difference to others and I
HEALTH
I tried almost everything in the alternative medicine field in my search for a cure studied to become a qualified Lightning Process Practitioner. It totally changed my life, and I started Withinspiration, named because I had been totally inspired and I wanted to inspire others. We live in such exciting times and I thought that if I can inspire one other person to break free from their illness I will have paid back the gift I had been given. My working life has now totally changed and I have run over 40 courses over the last two years, teaching more than 300 people how to use the Process in their lives. The courses have become so successful that I have clients travel from mainland Europe and the USA to attend my
Lightning Process training courses. I now run courses in Bournemouth, Belfast, Southampton and London and have worked in Dublin and Norway. There have been some fantastic results with children as young as 11 years and as old as 80 years getting their health and lives back. If what you’re doing is not working, try something different. You might be surprised. It is Autumn 2009 I am just me again. I’m not bitter about the illness because I was very fortunate to find another side to myself and have time with myself. It has made me realise that we do live in very exciting times; we can take control and get second chances in life. And I’m very conscious that I’m very lucky, or
is it that we make our own luck? I am so fortunate that I have a beautiful wife and two wonderful children and doing a job that I feel passionate about. I have been named one of the Top 100 businesses in the 2009 Barclays Trading Places Award. I am now an Advanced Lightning Process Practitioner and my plan is to continue with the Lightning Process, but to also start a wellness centre in Bournemouth or in the surrounding area in the next 5 years. What is the Lightning Process? The Lightning Process was designed
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HEALTH
I felt alive and energetic and developed by osteopath and personal development expert Phil Parker in London, and it is a three day training programme during which students learn techniques to enable them to powerfully influence the Automic Nervous System and other body systems. It is based on concepts from Neuro Linguistic Programming, Osteopathy, SelfHypnosis, and Life Coaching. How The Lightning Process Works The breakthrough that underpins the Lightning Process’s approach is a realisation that both the mind and the body can be used
I was blown away with the concepts
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to powerfully influence the Automic Nervous System. The Lightning Process teaches you how your brain and body can work together and how you can use this connection to powerfully influence your health and life. During the training you learn techniques that will combine particular body movement and postures with a set of precisely targeted questions. By using this technique many people attending the training have got their health back into balance quickly and successfully, recovering from real illnesses that have troubled them for many years.
The Lightning Process has a register of trained Practitioners and many insurance companies, consultants and GP’s are recommending clients to take the Lightning Process. Not only has the Lightning Process been successful for treating people with ME and Chronic Fatigue but it has found to be extremely beneficial for people with many other conditions including: Stress, anxiety and panic attacks, depression, eating issues, fibromyalgia, low self esteem and guilt, obsessive compulsive disorder, stage fright and presentation fear. Also effective for enhancing business success, discovering what you really want, interview performance, confidence and sleep. For further information visit: www.withinspiration.co.uk Or contact Alastair Gibson 01202 269972
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NLP
• Would you like to have your life just a little bit easier? • Yes, OK, but what is Mind Chi? • Mind Chi is your mental energy. • And what is that?
Make Your Life easier with
Mind Chi
By Vanda North
I
t is your attitude, your motivation; your outlook; your willpower; your whole way of facing life; your inner control; your goals and purpose.... really all that makes up YOU!
Introducing Mind Chi Mind Chi offers you a simple and revolutionary way to improve your mental energy, re-gain control and achieve your greatest goals. Mind Chi is a synthesis of positive psychology, mental wellness and eudemonics (the study of happiness). The eight steps of Mind Chi are grounded firmly in established theories of memory, psychology, mind and motivational development, leading edge brain/mind research and are the distillation of over eighty years combined personal experience and development by the authors. The techniques are designed to improve your control, willpower and focus, and in so doing increase your success in business and life. What is the aim of Mind Chi? The aim is to: • Assist you to build, manage and direct your mental energy for increased success in business and life. • Reinvent yourself in these constantly changing times. • Re-wire your brain in just 8 minutes a day to achieve all this. The Mind Chi story In 2007, Vanda and Richard were meeting in Palm Beach, Florida. Out of concern over the suffering they had both experienced from global tours covering: China; South Africa; Hong King; Japan; England; America; Canada, Germany and Singapore, they started to ‘BrainBloom’ (a radiant form of brain storming) what might be done. The concept of Mind Chi was born! Why tell you this NOW? Two reasons: 1. To teach you the Mind Chi Basic 8 steps that take just 8 minutes so you can experience the benefits in your life and 2. To start to recruit some ‘early adopters’ who would like to be trained to become Mind Chi Mentors.
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Autumn 2009 - rapport
Mind Chi is your mental energy The 8 steps to your Mind Chi Basic routine On the next page is a Mind Chi Map of the 8 steps of your Mind Chi Basic routine. Start where the branch says ‘start’ (Not a bad place to begin!) The first two steps, taking a minute each, get your body and mind set up and ready for action. (These two steps are good to do any time you want to improve your concentration and effectiveness.) 1. Breathe - Place one hand on your belly and make sure that it rises and falls more than your other hand which is placed high on your chest. Do deep ‘belly breaths’ for a minute, 2. Attend - Look at a second hand on a time piece and think of the word ‘One’ for a full minute. As soon as an intruding thought comes in, move up a number. Notice what number you reached by the end of the minute. The object is to keep your score at ‘one’. The next two steps look at how you performed over the past 24 hours. 3. Adjust - Rewind /review your mental video to see where you might have acted / spoken / been more helpful. Count these times on your non-dominate hand. 4. Associate - Rewind /review your mental video to see where you did perform in a helpful and positive way. Link these with your feelings of success. Count these on you dominant hand. Just past half way already! And these two steps look at now, and
NLP
The Mind Chi Questionnaire Let’s check out how Mind Chi can assist you. Using a 0 - 10 scale please respond to the following questions.
Any response less than 5 needs some Mind Chi assistance - now! I expect you had a few items that can use some improvement (maybe many!) and the Mind Chi Basic routine can help you with these. After you have mastered the Mind Chi Basic, you can then move on to pick a specific problem or goal and direct your Mind Chi towards it. (There are 50 completed Mind Chi Strategies for Success in the ‘Mind Chi’ book.)
The 8 steps to your Mind Chi Basic routine
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NLP
Re-wire your brain in just 8 minutes a day to achieve all this are of great importance. This is where you can experience (re)-gaining control over yourself. 5. Aware - Check in with your Body, Emotions, Actions and Thoughts (BEAT) to observe how they are functioning. 6. Choice - The crucial step, because IF they are not what you wish, this is where you get to change them! And the final two minutes and two steps give you the boost to keep going. 7. Plan - Project 24 hours, how would you like to be / act / think and behave? Multi-sensorily experience yourself doing that. 8. Be Grateful - This is for all that you have received and may receive it sends you on your way with a happy heart, a spring in your step and an expectant frame of mind. That is a brief explanation of the 8 steps of your Mind Chi Basic routine.
About Richard & Vanda Richard Israel is a consultant, international speaker, trainer and author. He co-wrote the international bestseller, Brain$ell with Tony Buzan. He has forty years of sales and marketing experience and international expertise in sales training, leadership and mental literacy. Richard is a pioneer in the field of creating “brain capital”. His work has resulted in multiplying the intellectual capital and promoting optimal performance among dozens of forward-thinking companies around the world. More than 1.5 million people across four continents have been trained with his innovative material. He has consulted with companies in the retail, hospitality, airline, manufacturing and service industries, coaching them to achieve increased sales and productivity. Has spoken at over 150 global business and training conferences and made numerous TV appearances worldwide. With eight published business books, his work has been reviewed internationally. Richard is based in Miami, Florida. Vanda North has travelled the world sharing processes that assist people of all ages to make their lives work better. She is past president of the International Society for Accelerated Learning & Teaching and founded the Buzan Centres. For 20 years she promoted Tony Buzan’s work through a global network of licensed instructors, teaching mental literacy skills to over 100,000 people worldwide. Vanda is currently involved with The Learning Partnership in a program called “Baby Matterz” a school-based program that provides babies with an equal start. Vanda has written several books and is a sought-after consultant by numerous leading international firms including: IBM, Boeing, CLSA, Oracle, Wellcome, Fidelity, SC Johnsons, educational institutions and governments in many countries. Vanda is based in Dorset, UK and Palm Beach, Florida. Richard & Vanda have launched “Mind Chi Mentors” a global network dedicated to spreading the Mind Chi meme!
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‘Chi’ wearing many hats!
Your ‘secret’ helper - ‘Chi’ The best news is that you have a built in guide to assist you with your Mind Chi program. Your very own ‘Chi’! ‘Chi’ has many roles and wears many hats. Here are a few so you can start to appreciate how vital ‘Chi’ is to your wellbeing and success: 1. It is the fresh thinking, your Mind Chi Meme (see below) that allows you to realise new possibilities. It replaces the old, negative thinking that wears you down. 2. It is available to you 24/7 as your best cheer leader (Chi-er leader!), supporter and friend. 3. It is that little voice you hear constantly in your head, now working on your behalf. 4. It is your intuition that knows your needs, wants and understands your motivation at a deep level. 5. It is a willing student, ready to be re-educated to provide you with positive and constructive advice. 6. It helps you to act in your best interest when invited / encouraged to do so. 7. It enables you to flip the switch of your ‘free will’ and ‘free won’t’ (choosing what to do or what not to do.) 8. It is there to increase your awareness of your Body, Emotions, Actions and Thoughts and thereby have more control over yourself in the now. Make Mind Chi a meme A ‘meme’ is a new idea! A fresh way to think; a positive mind ‘virus’; a catchy good habit. All of these and much more is Mind Chi. One reason that memes are so important is that the memes you have already ‘programmed’ in your mind will affect your future as a self-fulfilling prophecy (for ‘good’ or ‘bad’). This is why Mind Chi shows you how to create the programs that will give you the future that you desire. Make Mind Chi your meme today and spread the ‘virus’.
‘Mind Chi - re-wire your brain in 8 minutes a day’ is due out in January 2010, this is to meet the ‘New year resolution’ market. (However, pre-publication copies are now available from Amazon at a £2.25 savings, with a suggested December delivery date! Use: http://www.amazon.co.uk/s/ref=nb_ss_w_h_?url=searchalias%3Daps&field-keywords=mindchi&x=18&y=19 to reserve your copy!) Mind Chi Mentor Programme: You now have the opportunity to become a Mind Chi Mentor. For more details go to https://mindchi.com/.
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NLP
Powerful Parts NLP and Archetypes By Eve Menezes Cunningham
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hen I popped next door to feed my neighbours’ pet fish the other day, I was feeling pretty resourceful. I had a busy day ahead but was looking forward to getting back to work. I watched them eat for a few moments then headed back to mine. Unfortunately, their front door was jammed shut and wouldn’t open no matter how much I tried different approaches. After a few moments, full on panic set in. Even though I wasn’t in danger, my inner Child – helpless, scared and powerless – had kicked in and I didn’t know what to do. We all have lots of aspects to ourselves. These often contradictory parts kick in when we’re in different types of situations. For example, you might be aware of your Pleaser if you find yourself going above and beyond for your boss or a friend or anyone – even when perhaps you should be holding back. Or maybe your Rebel comes out whenever an authority figure asks you to do something. Perhaps your Victim might pull you out of a more resourceful state anytime something triggers a memory of a time you felt hard done by in the past. While it’s healthy to have different parts available to us, it’s important to remind ourselves that they’re just aspects. None should be taking over. You can check in to find out whether a more resourceful aspect might be more appropriate if something isn’t working. But that doesn’t mean trying to eradicate the parts we don’t like. The more we do this, the more powerfully it will pop up. Just like behaviours, every part has a positive intention. People’s parts are shaped by their lives so far and the circumstances that led to each aspect developing but this overview of some popular parts might help you see the aspects that are most prominent for you.
THE HERMIT The Hermit loves to be alone. The Plus Side – everyone needs some time alone. When your Hermit is activated, you’ll do what it takes to make this time and space for peace and quiet for yourself, often finding it helps you think more clearly. The Down Side – If you resist The Hermit when it tries to get your attention, you may find yourself feeling incredibly cranky around people. Your temper may be frayed and the slightest intrusions will send your irritation levels sky high. The Solution – If you become aware of your Hermit and can’t take an immediate time out, schedule one in for as soon as possible. Knowing the time and space you need alone is on it’s way will enable you to stop your Hermit sabotaging you.
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THE CHILD The Child is exuberant and innocent, playful and fun. The Plus Side - Letting your child out will help you find more fun and joy in your day to day life as an adult, seeing things with fresh eyes. The Down Side – The Child is also powerless and dependent. When a tricky situation, perhaps at work or in a relationship, crops up, your Child may regress you so you forget about all the resources you’ve built up since you actually were a child. The Solution – Reassure your Child. Let it know that everything’s going to be OK. All is well. Parent it by being soothing and calm. (Yelling at this aspect of yourself will terrify it leaving you feeling even less resourceful). Let the Child’s creativity and limitless thinking help you out by showing it’s safe to play.
THE JUDGE The Judge bangs its gavel loudly, imposing authoritative opinions on all aspects of life. The Plus Side – Giving your Judge a voice can help you speak out when you know something is wrong or needs to be said. The Down Side – Apart from potentially hurting friends and family who feel judged, the Judge can be overactive when it comes to you, too. This can make you feel very stuck and fearful of doing anything at all. The Solution – Listen to your Judge when it serves you (for example, when putting the finishing touches on a piece of work) but don’t let it take over. Promise it a day in court, as it were. You might find using The Disney Model helpful. The Judge could help the Critic point out potential obstacles in any plans. Just ensure you allow your more creative aspects to flourish, too.
THE CLOWN An entertainer at heart, The Clown can make people laugh and create harmony. The Plus Side – People love to laugh. Humour is a great tool for dissipating tension and helping make your point in a gentle, non-threatening way. The Down Side – Sometimes the tension needs to be dealt with rather than dissipated. Your Clown, while trying to keep everyone happy, could be keeping people stuck. The Solution – Let your Clown play and have fun but balance it by taking a step back. Before automatically making people laugh, check in to
NLP
Using the NLP Parts Model “The parts model works great for deeply rooted problems,” says Victor Escalante, a communications coach and New Media specialist. Victor remembers working with a 70 year old man who had been working in personal development for most of his life but had limiting beliefs around power and affluence. “I age regressed him and created a strong part of him that was assaulted with mom’s issues and beliefs about self worth. The complex equivalence was ‘Being a Jesuit priest is your family duty’. Since he left the seminary two years prior to graduating, his mom never really accepted him. This set up a lifetime of seeking approval from surrogate mothers.” Victor was fascinated by another man who “was in such a deep trance, age regressed, that he could not answer simple questions about the adult self. When I reintegrated the two parts I knew it as a successful deep intervention. Months later, when I heard from him, the problem was gone.”
see if you’re trying to distract people or if now is an appropriate time to joke around.
THE FIXER The Fixer sees the world in terms of what can be done to solve things. The Plus Side – Very resourceful, your Fixer can motivate you to do whatever needs doing in any situation. The Down Side – Sometimes, you may be overly keen to “fix” others. Especially if you’re coaching, it’s important to help people draw on their own resources rather than stepping in with solutions and disempowering them. The Solution – Take a step back. Does this situation need to be resolved or would it be better to allow things to unfold more naturally? What kind of questions can you ask to help the person whose problem it is help themselves?
VICTIM The Victim feels powerless and hurt. Always. The Plus Side – Your Victim can alert you to injustice and help you see that a situation isn’t right. It can be empathic and so can spur you into becoming an advocate for other victims. The Down Side – Defaulting into a “Why do these things keep happening to me?” type heap means you may miss opportunities and potential solutions. The Solution – Acknowledge your hurt at the situation but don’t wallow for too long. Gather all your resources (your Fixer can be a great ally here) and save yourself.
THE PLEASER The Pleaser’s mantra is “Like me, like me, like me”. The Plus Side – Very adaptable, your Pleaser can be great to work with or deal with. The Down Side – If not kept in check, The Pleaser can grow resentful even though no one else ever asked for all the pleasing things that were offered. The Solution – Take a moment before agreeing to anything. If your Pleaser is very active, you’ll be used to prioritising others’ needs over your own. Centre yourself to see how you feel about things. Have the
While it’s healthy to have different parts available to us, it’s important to remind ourselves that they’re just aspects
courage to speak your own truth even when you’re worried that others won’t agree.
THE REBEL The Rebel will do the opposite of whatever’s wanted, with or without cause. The Plus Side – The Rebel doesn’t let others’ opinions get in the way. Your Rebel can help you steer your own path through life being true to yourself. The Down Side – Sometimes, The Rebel can disagree for the sake of it. If an idea comes from an authority figure, it may be dismissed even if it’s actually a good one. The Solution – Again, taking a moment to assess the situation can stop your Rebel burning bridges when they’re actually quite helpful. Remind yourself that you can express your own authority without automatically doing the opposite of what’s been suggested. Using reverse psychology on yourself may also help. What are the benefits of the parts you identify most strongly with in your own life? Can you see which parts are most active in the people closest to you? How can you keep the best elements of your strongest parts without letting them take control of your life? While I was stuck in my neighbour’s house and my Child started running the show, I felt all my usual resourcefulness drain away. I tried to call out of the letter box but it was locked from the inside. I ran up to their living room but the windows were locked along with the back door. After wasting several minutes bemoaning my lack of own phone (with stored numbers) and internet, I took some time out and did a mini meditation. This was enough to bring some of my resourcefulness. My Fixer kicked in. I spotted their phone and figured I’d have to phone a locksmith although it would be better if I could phone a neighbour. I asked myself where I might put neighbours’ numbers if I lived there and while I didn’t find the numbers, I found the back door key. So I was able to yell for help to another neighbour, throw the keys over a few back yards and be let out. (When I feed the pets today, I will be leaving the front door wide open.)
Resources www.applecoaching.com www.promojorx.ning.com
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BUSINESS
How to boost your career whatever your situation By Eve Menezes Cunningham
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don’t remember ever hearing about economic climates until fairly recently. It’s as if we suddenly have financial weather – all out of our control. This doesn’t help when we want to feel empowered and at cause rather than effect. Still, there are lots of things you can do to help yourself find a new job, keep the one you’ve got or, if you’re self employed, keep your current clients happy while attracting new ones. Job hunting? “In general, it is a difficult time to be looking for a job,” says Jenna Said, Senior Recruitment Consultant at Reed Specialist Recruitment. “However, there should not be widespread doom and gloom because there are still a lot of jobs out there at the moment. On www.reed. co.uk alone, there are nearly 95,000 vacancies currently posted and available. “The market is changing from week to week with regards to the number of positions available so job seekers need to be flexible, keep their options open and use all resources possible in their search for work. “Sales roles are coming up most often because experienced sales people can have a direct and immediate impact upon a company’s bottom line. In addition, credit controllers, liquidation specialists and HR experts are in
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particular demand. Skills shortages still exist within a number of disciplines including branches of healthcare, social care and technology.” If you’re not skilled in one of these fields, Jenna says, “Any additional training is good, especially for less experienced job seekers. At Reed, we recognise the importance of candidates being as skilled as possible to compete in a highly competitive market, and so we offer free in-house IT training to candidates who register with us.” Jenna’s top tips: • Be focused when applying for roles and only submit applications for positions that you truly believe you are well suited for. • Be flexible. Be open to the possibility of doing some temporary work whilst looking for a permanent position. As well as providing a valuable source of income, temporary roles can also help build experience and skills, making you a more attractive recruitment option to potential employers.
• • •
Make your CV stand out from the crowd and ensure you keep it up to date. Prepare well in advance for interviews. Ensure your appearance is smart and remember to sell yourself and set yourself apart from other job seekers. There are jobs out there and we are seeing increases in the number of active vacancies. Remain focused on your job search and be positive. This will be reflected when you meet potential new employers.
Worried about being made redundant? Not knowing how long you’re going to have a job for can make even the most confident people feel a bit unsteady. “It was very unsettling.” says Kat Wheatley, a former Service Delivery Manager in the City. “It was a case of ‘Do I look for another job now or should I wait and see what happens?’ Each day got harder and harder. With redundancy looming, it is very hard to stay motivated.” And when work is a worry, it tends to spill out into all areas. “You tend to find yourself thinking of it a lot of the time,” says Kat. “It put a huge pressure on my relationship with my partner. The fear of the unknown is difficult to control and can be quite over whelming. We found talking and supporting each
BUSINESS
Whether you’re seeking a job or new clients Take a look at your working environment. Is your desk organised and clear? Surrounded by images that inspire you? Is everything within easy reach? What can you change in your working environment to support you as you find more work? Is your behaviour that of someone who wants more work? What are you actually doing? What can you do to improve your success rate? Do you have the skills and capabilities that will help you find more work or do you need to brush up with some more training? What else will boost your confidence in your own abilities?
other during this difficult period made the uncertainty easier to live with. The biggest relief was when the announcement was made as we finally had a date to work towards. If redundancy is imminent, start planning what and where you want to be next. Hope is very important in life.” Challenging as job loss can be, it can be the push some people need to retrain and do something more fulfilling or even to strike out on their own. Kat decided to set up an IT business, Tech Speed Solutions with a colleague. “With my expertise in training and my partner’s skills in IT, we decided to give it a go. We had nothing to lose. Things seem impossible to do sometimes, but with a bit of patience and support all things are achievable. I was surprised at how much free support there is available out there. I used Business Link for advice and free training. Speak to people who have already set up their businesses, and learn from their experiences. Most importantly believe in yourself. “Redundancy should be looked at as a cross roads, you have been given the rare opportunity to decide whether to turn left or right. I am guilty of living within my comfort zone with a regular income, sitting at me desk dreaming ‘if only’. It’s your chance to make it happen whether it is to set up your own
Do your beliefs and values support you? Or do you think that no matter what you do, you’ll never get anywhere? How can you examine your beliefs and values so you aren’t doing one thing while undermining yourself by thinking another? Your identity may have been very much tied in with your old roll or a particular client. Do you need to update your self image? What kind of work will support you as you are now? What are you working for? Think about the dreams you have for the mark you’ll make or even legacy you’ll leave. How can you make a difference with the work you do? On a smaller scale, what benefits could your work bring your family, community and so on? Thinking bigger than yourself will help you stay motivated and inspired as you find new work.
Redundancy should be looked at as a cross roads, you have been given the rare opportunity to decide whether to turn left or right business, learn new skills or make a complete career change. Redundancy is definitely not a dead end. The biggest highlight so far has been receiving positive feedback from customers. We see people’s confidence grow when using the computer, especially our more mature customers. They are able to use their new found skills to email, surf the internet safely or even MSN.” If you’re worried about being made redundant from your current job, Jenna says, “Stay focused and remain resilient, but also be prepared. That means having an up to date CV and being aware of your financial commitments should you find yourself out of work. You may also find some reassurance in the existence of Keep Britain Working, an initiative developed to provide practical advice and ideas for employers aimed at maximising the number of people in work in Britain.”
on time (or at all) or is unpleasant to work with, you can decide whether you want to continue the relationship or spend more time building a base of better clients. Don’t bury your head in the sand but avoid doom and gloom news as often as possible. Focus on the things you can control rather than worrying wildly about economic “weather”. Be proactive. Ask yourself what you can do differently to get more clients / customers in this tougher market? How can you adapt your products and services to give people what they want and need right now? Is your customer service excellent? In a buyer’s market, it’s an easy way for sole traders to blow their more corporate competition away – you can respond to what your clients and customers and telling you they need far more quickly. Make the personal touch and real customer care work for you. List all the advantages of being your own boss and keep it near your desk as a reminder. It may be that working for yourself is a temporary thing and you’ll seek employment in the future. Or you may find that you never want to go back.
Running your own business? Whether you’ve been self employed for years or are starting now because you’ve lost your job, remind yourself of all the benefits. You are the boss of you. You control your environment and everything Resources about your business. If www.reedglobal.com further training will help you, www.keepbritainworking.com you can go ahead and book it. If a client isn’t paying you
www.techspeedsolutions.co.uk www.applecoaching.com
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RESEARCH
ANLP - Response to the Health Professions Council With consultations on the statutory regulation of psychotherapists and counsellors and the statutory regulation of dance movement therapists. Lisa Wake considers the potential impact for both NLP and ANLP. INTRODUCTION The Health Professions Council (HPC) issued consultation document in July 2009, with consultation ending October 16th. The move towards statutory regulation of these professions commenced in the 1970’s with the Alderdice Bill, and concluded with the publication of the White Paper ‘Trust, Assurance and Safety- the Regulation of Health Professionals in the 21st Century’ in February 2007. This document for ANLP outlines the potential implications for those individuals practicing NLP within the 5 main recommendations that are within the consultation documentation. Although NLP is not a psychotherapy, there is an active base of NLP therapists for whom this recent move has significance. The 5 areas within the HPC consultation document are: - the structure of the Register - protected titles - voluntary register transfer and grandparenting arrangements - standards of education and training - standards of proficiency 1. Structure of the register The HPC are currently debating whether to have two components to the Register, one for psychotherapists and one for counsellors. There is also a wide debate concerning the regulation of those working with children and vulnerable adults. Alongside this is the recent development of the Vetting and Barring Scheme (VBS), which comes into law in 2011, making it compulsory to register if you wish to work with children or vulnerable adults. Those individuals who are on the statutory register will be licensed to work with children and vulnerable adults, and in my discussion with the Independent Safeguarding Authority, this will include anyone with a mental health condition, including anxiety and depression. Implications for NLP Anyone who offers NLP to someone under the age of 18, or to someone with a mental health condition, or who may be considered a vulnerable adult, will be required to be registered. If services are offered to these client groups and the individual is not registered, they
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are practicing illegally. ANLP will need to consider if it is to hold a register of individuals who are licensed to work with these client groups.
Anyone who offers NLP to someone under the age of 18, or to someone with a mental health condition, or who may be considered a vulnerable adult, will be required to be registered 2. Protected Titles The Professional Liaison Group for HPC has recommended that the title ‘Psychotherapist’ is protected. There is currently some debate on how the title of ‘counsellor’ might be protected, and suggestions have been made that the law might state circumstances where the misuse of the title ‘counsellor’ might occur. Implications for NLP Currently, UKCP (UK Council for Psychotherapy) has 3 recognised Member Organisations who are recognised for registering individuals who use NLP in psychotherapy practice. These are NLPtCA (Neurolinguistic Psychotherapy and Counselling Association), an accrediting organisation; Beeleaf Institute of Contemporary Psychotherapy, and Awaken School of Outcome Oriented Psychotherapies – both training and accrediting organisations. Activities related to these titles will be regulated under Section 60 of the Health Act 1999, making it illegal to practise these activities or to use the title by anyone not on the statutory register. Anyone offering or practising these activities will be required to register with the HPC through one of the recognised training or accreditation routes, and will be required to adhere to the codes of practice and conduct.
RESEARCH
Individuals who wish to practice as NLP psychotherapists or counsellors will need to meet the standards of proficiency set by these organisations
3. Voluntary register transfer and grandparenting arrangements On the day of transfer, all names that were on the voluntary registers the previous day are transferred to the HPC register. Individuals would then be contacted by the HPC for renewal of registration. The HPC have outlined clear criteria for identifying which voluntary registers will be included. The process will also include grandparenting, where a transitional period exists for individuals who are practicing but are not on a voluntary register may apply for registration. For psychologists, this period has been set for 3 years, and the period for psychotherapy and counselling will be set under legislation. Implications for NLP Individuals who are practicing psychotherapy or counselling and who are not on a voluntary register may apply to the HPC for registration. Applicants will need to demonstrate that they have been in practice for 3 of the 5 years preceding the date that the Register opens. They will need to demonstrate that they meet the education, training and experience laid out in the Register, will need to apply for grandparenting, which will be assessed by a registration assessor, who will be from the same modality or theoretical approach. The cost for this is currently ÂŁ420, and there is a right of appeal. 4. Standards of education and training Standards for education and training are set by the HPC, and courses that lead to individuals being able to register directly with the HPC will need to be assessed and approved by the HPC. Existing trainings will be accepted by the HPC in their current format and will be assessed soon after statutory regulation occurs. There are currently only 2 programmes recognised by UKCP, Beeleaf Institute of Contemporary Psychotherapy and Awaken School. Current standards for psychotherapy courses is recommended to be set at Level 7, Masters level. Current standards for counselling is recommended to be set at Level 5, Diploma level. Implications for NLP There are a few training organisations that offer Postgraduate qualifications or credits on completion of Practitioner and Master Practitioner level courses. The current provision of NLP psychotherapy
courses is at level 7, Masters level. There are no recognised NLP courses for counselling within the existing voluntary registering bodies. NLP may want to consider how it responds to this clear delineation in the field. This is likely to have an impact on ANLP’s standards and criteria for courses. ANLP will be required to clearly state which courses are approved for psychotherapy training. 5. Standards of proficiency Standards of proficiency have been produced as a set of generic standards for counsellors and psychotherapists, with additional specific standards for each profession. This includes standards for English Language proficiency. Standards are set at the threshold for safe and effective practice; the standard content of pre-registration education and training; conform to the Disability Discrimination Act; and are written in a clear language. The standards also need to be consistent with the theoretical approach. Implications for NLP There are recognised standards of proficiency within the 3 bodies that currently train and/or accredit NLP psychotherapists. Individuals who wish to practice as NLP psychotherapists or counsellors will need to meet the standards of proficiency set by these organisations. ANLP will also need to review current training and membership criteria to ensure that trainings that are designed to equip individuals with therapeutic skills meet the required standards. It is likely that NLP courses will need to clearly state that they are not designed to equip individuals with therapeutic skills, unless they are identified and assessed for training in this area. If you are interested in potential regulation for NLP and would like to join the ANLP Focus Group for regulaton and legislation, please email Karen at vison@anlp.org
Lisa Wake served as Chair and Vice Chair of UKCP (United Kingdom Council for Psychotherapy) in a voluntary capacity and was instrumental in working with the Government and Dept of Health on the statutory regulation of psychology, psychotherapy and counselling. She now chairs the Regulation Focus Group for ANLP. Lisa can be contacted on lisa@awakenconsulting.co.uk or 0845 8732036
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TRAINING & WORKSHOPS
What Business Are We Really In? Lessons from an evolving business By Emma Sargent and Tim Fearon
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f what you are doing isn’t working do something else”. That’s what we teach people in NLP isn’t it? Well, our business wasn’t working that well to be frank. And no, it wasn’t because of the recession. Let me just rewind a bit. A few years ago we (that’s my husband, Tim Fearon and I) had a perfectly good business; we had big corporate clients who gave us lots of training and coaching work all over the world and we had a very comfortable life. We ran a few public events; a Practitioner Training once a year that we ran as a lovely small group and all who came on it were thrilled, as were we. We had dreams to run our NLP events in a big country house and we made those dreams come true! But there was something missing.... I’m getting ahead of myself. So we had a perfectly healthy business until we moved house exactly three years ago. Why on earth would moving house cause our business to fall away? Well of course it wasn’t the moving, it was US. We moved to the New Forest, only an hour and a half from London, but oh the psychology attached to moving house, schools, friends, and business (notice I put business last in the list without thinking) had a very interesting effect on our income. Some of our clients started to come to the natural end of their contracts but others thought that we had ‘moved away’. Mention that you live on the Dorset border to a central London client and you may just as well have gone to Mars. But it wasn’t just them – I thought it too. “I’ll let you know when I’m next up in London”, I said to them. Oh the shame of it. The simple truth of the matter was that we took our eye off the all important business ball. Personally, I was too busy making friends, getting the children settled and being part of the school community to really notice that things were sliding a bit. Self employed people tend not to notice a slide, and when things are really good we don’t have time to do any new business activity. And
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Why on earth would moving house cause our business to fall away? then new business has a six month lead time.... you’ve probably been there. But hey, we’d always been alright before; Lady Luck had always put a new contract our way just when we needed it. Something always happened which meant that we would be alright. And then we weren’t alright anymore. It LOOKED like we were alright; we were, after all, living our dreams: a cottage in the country with land, the children at a fantastic school doing marvellous activities and yes, running our NLP events in a big house in the forest. Frankly, we were having a lovely time and we just didn’t want to face up to our mounting debts and diminishing income. Lady Luck nearly saved us again with the promise of a £250,000 coaching contract in Dubai, which then evaporated. Boy was it time to do something different! Because the missing ingredient was MONEY.
Whatever happened to “Do what you love and the money will come”? We all believe that, don’t we? But we WERE doing what we loved and the money was NOT coming. Some of our new friends (luckily I had done a great job of forming friendships over the first 18 months of our new life) were amazingly generous in donating their time and business expertise. They asked us questions which made us inwardly squirm as we tried to answer them. “What’s your exit strategy?” asked one. WHAT???!!! You can’t exit from a business that IS you! “Quite.” “Do you want to have a business or a job?” asked another; “Because at the moment you have a job.” Well, I felt rather affronted at that until it sank in and I realised he was right. Oh yes, and the very worst one, the one that
TRAINING & WORKSHOPS
Mention that you live on the Dorset border to a central London client and you may just as well have gone to Mars I have successfully circumnavigated for all these years, “What exactly is your offering and what makes you different?” I know, I know. Of course we should have been able to answer it. And we could - in a waffly, raise our eyes to heaven, make a bit of a joke out of it way. You all know how difficult it is to explain NLP to people in one sentence, even if you don’t have an NLP business. And of course, now, when times are much tougher, it is even more important to be able to answer these questions. Leafing through the pages of this lovely magazine demonstrates how hard it is to create true distinction in a crowded market. Take a few moments to go through it yourself, as if you were looking for a Practitioner training. How would you choose? Particularly in a recession customers go for what they know; the people they feel they have some relationship with, or at least someone they’ve heard of. Again, I am getting ahead of myself. We were having a personal recession a year BEFORE everyone else! So there we were, very little business and a business model that SEVEN years ago a client of ours described as “crap”. In other words, if you sell yourself on a daily rate, there is a ceiling to what you can earn and you are the only collateral in the business. That is not a sustainable or valuable model. And THEN the recession arrived! Oh good grief. Training is the first to go of course being, from a corporate perspective, “discretionary spend”. By then though, we had already started doing things differently. What did we do? We did what all good students of NLP do; we modelled, we got interested in what works in completely different markets. We ignored our own industry and looked to America and
to world leaders in marketing and business. AND WE LEARNED. Oh my goodness me, we learned things WAY outside our comfort zone. We took risks, we changed our minds many times and our branding twice! We learned some tough lessons about money-making schemes on the internet. We believed in ourselves and we doubted ourselves. We went through a great deal of overwhelm and despair. But we kept going. Now our business is in a totally different shape. We learned how you can leverage yourself when you don’t have many, indeed any, resources (for resources read time, money and staff) We know how to take our passions and strengths and turn them into assets. We know how to reach and build
relationships with more people than we ever have before, automatically. We know how to earn money while we sleep (that’s a much better business model) We have learned systems that we can duplicate for ourselves and others and ways of ensuring that we have the time to do the things that we love and are good at. Our biggest lesson is that difference is not enough. Divergence is the key. Yes, we do still run NLP trainings, and they are the thing we love the most. If you want to know more about what we are doing that’s divergent, contact us at: info@extraordinarycoach.co.uk Emma Sargent & Tim Fearon www.EmmaSargent.co.uk www.TimFearon.co.uk
rapport - Autumn 2009
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DIARY
Diary of Events for Autumn/Winter 2009 Essential NLP for Business Success 1/10/09 Midlands Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk
NLP Practice Group 6/10/09 ULU - Malet Street WC1 PPD Learning 0870 7744 321 info@ppdlearning.co.uk
Spd Rdng - SPEED READING COURSE 10/10/09 North London N2 Nanette L’Estrange 2084440339 nanette@spdrdng.com
NLP Business Practitioner 1/10/09 St. Michael’s College - Llandaff- Cardiff Andy Garland +44 (0)800 612 2878 andy@you.uk.com
Your Wellbeing at Work 7/10/09 Stirling - Scotland Karen Meager 01749 687 102 karen@monkeypuzzletraining.co.uk
Free NLP Diploma 1/10/09 London John Cassidy-Rice www.free-nlp.co.uk john@free-nlp.co.uk
Relaxation & Meditation: Practical applications for health- well being & life enhancement: Module 1 7/10/09 Buxton - Derbyshire (SK17) Diane Oxborough 01298 72907 dianeoxborough@netscape.net
NLP Practitioner with Time Based Techniques and Hypnosis 10/10/09 Brighton Terry Elston 0800 074 6425 terryelston@nlpworld.co.uk
Mental Fitness Workshop 1/10/09 Bury St Edmunds- Suffolk Chris Sanger 07974 707634 chris@racoaching.co.uk 10 Steps to Success 2/10/09 Emily Terry 01243 792122 emily.terry@evolutiontraining.co.uk NLP Diploma 3/10/09 Aberdeen Rosie O’Hara 01309 676004 info@nlphighland.co.uk NLP Practitioner Course Aberdeen 3/10/09 Aberdeen Rosie O’Hara 01309 676004 info@nlphighland.co.uk NLP Weekend Diploma 3/10/09 Chichester - West Sussex Katherine Bird 01243 792122 katherine.bird@evolutiontraining.co.uk NLP Practitioner programme in Southern Turkey 3/10/09 Bodrum - Turkey Ralph Watson 0844 3572865 ralph@dynamic-communication.com Fast-Track NLP Practitioner 3/10/09 London Jeremy Lazarus 020 8349 2929 jeremy@thelazarus.com Fast-track NLP Sports Practitioner 3/10/09 London Jeremy Lazarus 020 8349 2929 jeremy@thelazarus.com The NLP Practitioner Certification 3/10/09 Chiswick - London Dr. David Shephard 0208 992 9523 info@performancepartnership.com NLP Practioner training- 7 day course 4/10/09 Manchester Maxine Watts 7766954284 max@kanousei.co.uk Presenting With Power© 6/10/09 St. Michael’s College - Llandaff- Cardiff Andy Garland +44 (0)800 612 2878 andy@you.uk.com Certified NLP Practitioner 6/10/09 Reading - Berkshire Daryll Scott 07767 785419 daryll@mynoggin.co.uk
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Autumn 2009 - rapport
NLP Accreditation (part 3 of practitioner)(£ 799) 7/10/09 Accenture training centre- Milton Keynes Michael Beale 01908 506563 michaelbeale@ppimk.com 4 Day Certified NLP Diploma Course 8/10/09 Midlands (Centre Courts) Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk The Ultimate Master Practitioner programme 8/10/09 Covent Garden- Central London PPD Learning 0870 7744 321 info@ppdlearning.co.uk NLP Practice Group - ReadingBerkshire 8/10/09 Reading- Berkshire Daryll Scott 07767 785419 daryll@mynoggin.co.uk Introduction to NLP 8/10/09 London Alison Matthews 020 7708 1864/ 07976 246151 alison.matthews@sensabilityuk.co.uk NLP Core Skills 9/10/09 Bordesley Hall- West Midlands. B48 7QA Ellen Bothwick (Formerly Ellen Gifford) 01527 585310 ellen@thelearningpath.co.uk NLP for Business 9/10/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk NLP- Hypnosis and Time Line Therapy Practitioner Certification training 10/10/09 South Devon Erica Lewis 01803 867209 erica@inspiringaction.co.uk Richmond NLP Group 10/10/09 Richmond- Surrey Henrietta Laitt 020 8874 8203 Henrietta@resultsforsuccess.com NLP Practitioner Inverness: Module 2 10/10/09 Inverness Rosie O’Hara 01309 676004 info@nlphighland.co.uk NLP Diploma Inverness 10/10/09 Inverness Rosie O’Hara 01309 676004 info@nlphighland.co.uk
Licensed NLP Practitioner Training in Yorkshire 17/10/09 York Philip Callaghan 01904 636 216 info@resourcefulchange.co.uk
Negotiation and taking the Meta Model further 24/10/09 Forres Rosie O’Hara 01309 676004 info@nlphighland.co.uk
7 Day NLP Practitioner Certification Training 17/10/09 Victoria Whitney 077 99 33 43 92 victoria@simplelife-solutions.co.uk
Free One Day Introduction to NLP Seminar 24/10/09 Bordesley Hall - West Midlands. B48 7QA Ellen Bothwick (Formerly Ellen Gifford) 01527 585310 ellen@thelearningpath.co.uk
Certified NLP Practitioner for Business 12/10/09 Reading- Berkshire Daryll Scott 07767 785419 daryll@mynoggin.co.uk
An Actors Guide to Survival using NLP 17/10/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk
NLP Practitioner 12/10/09 London John Cassidy-Rice www.free-nlp.co.uk john@free-nlp.co.uk
Perfect Your Presentation Skills 17/10/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk
ANLP Practice Group with David Key 13/10/09 Apsley Cottage- Hemel Hempstead ANLP International CIC 0845 053 1162 members@anlp.org
NLP Practitioner Manchester 18/10/09 Manchester Kirsty McKinnon 0141 248 3913 info@excelr8.co.uk
Excellence in Communication 14/10/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk
NLP Master Practitioner 19/10/09 Sandwich Kent Lindsey Agness 01304 621735 info@thechangecorporation.com
Introduction to NLP 15/10/09 Cornwall Joseph W Pritchard 01326 212959 joseph@zeteticmind.com
Effective Interview Skills 19/10/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk
INLPTA Practitioner Module 2 15/10/09 Gloucestershire- Midlands Reb Veale +44(0)7790885086 reb@revealsolutions.co.uk
Perfect Your Presentation Skills 20/10/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk
Relaxation & Meditation: Practical applications for health- well being & life enhancement: Module 1 15/10/09 Chesterfield- Derbyshire (S40) Diane Oxborough 01298 72907 dianeoxborough@netscape.net
Effective Interpersonal Skills 21/10/09 Midlands Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk
Creative Juices - NLP for creative thinking 15/10/09 Reading- Berkshire Daryll Scott 07767 785419 daryll@mynoggin.co.uk NLP Intensive Business Practitioner 15/10/09 Portugal Sue Knight 01628 604438 sue@sueknight.co.uk A rare opportunity - part three 16/10/09 London Ralph Watson 0844 3572865 ralph@dynamic-communication.com Licensed Master Practitioner Training 16/10/09 Birmingham Matt Caulfield 08453 626277 mail@mattcaulfield.co.uk NLP Fasttrack Diploma 16/10/09 Chichester- West Sussex Katherine Bird 01243 792122 katherine.bird@evolutiontraining.co.uk
Presentation Skills Enhancer 22/10/09 Midlands Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk INLPTA Practitioner 22/10/09 Alvechurch - West Midlands Ellen Gifford 01527 585310 ellen@thelearningpath.co.uk Free NLP Diploma 22/10/09 London John Cassidy-Rice www.free-nlp.co.uk john@free-nlp.co.uk Midlands - NLP Diploma with leading International NLP Trainer 24/10/09 Midlands Ralph Watson 0844 3572865 ralph@dynamic-communication.com NLP Practice Group for Practitioners and above 24/10/09 London Jeremy Lazarus 020 8349 2929 jeremy@thelazarus.com
IEMT (Integral Eye Movement Technique) Practitioner Training 24/10/09 HARROGATE - Majestic Hotel alan johnson 01609 778543 enquire@trainofthought.org.uk Hypnosis Practitioner Course 24/10/09 Chichester - West Sussex Katherine Bird 01243 792122 katherine.bird@evolutiontraining.co.uk NLP Professional Development at Cardiff University 25/10/09 Cardiff University Paul Harper 01685 883799 nlp2012@sky.com Essential NLP for Business Success 26/10/09 London Jeremy Lazarus 020 8349 2929 jeremy@thelazarus.com Introduction to NLP for Healthcare Professionals 26/10/09 Dolgellau Royal Ship Donna Blinston 7835113589 donna.blinston@inspirationalsolutions-nlp. co.uk Chichester NLP Practice Group 27/10/09 Chichester- West Sussex Emily Terry 01243 792122 emily.terry@evolutiontraining.co.uk Certified Master Practitioner of NLP 27/10/09 Reading Daryll Scott 0118 900 1529 daryll@mynoggin.co.uk Ahead of the Game 27/10/09 Manchester Jeremy Lazarus 020 8349 2929 jeremy@thelazarus.com Introduction to NLP 28/10/09 Exeter Chris Menlove-Platt 07890 306896 chris@ledevelopment.co.uk Your Wellbeing at Work 28/10/09 Bristol Karen Meager 01749 687 102 karen@monkeypuzzletraining.co.uk Communication Excellence 29/10/09 Midlands Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk NLP Practitioner in India! 30/10/09 India Terry Elston 0800 074 6425 terryelston@nlpworld.co.uk
DIARY
Practice Builder Master Class 31/10/09 Birmingham Matt Caulfield 08453 626277 mail@mattcaulfield.co.uk Aether Introduction 31/10/09 Chiswick - London Dr. David Shephard 0208 992 9523 info@performancepartnership.com NLP Practitioner (9 Days Accelerated) 31/10/09 Midlands (Centre Courts) Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk NLP Practitioner Certification 1/11/09 Norfolk Chris Sanger 07974 707634 chris@racoaching.co.uk NLP Practitioner Certification 2/11/09 North Yorkshire Susi Strang Wood MRCGP 01287 654175 drsusistrang@aol.com Attracting clients and blding relationships with NLP 3/11/09 henley on thames Sue Knight 01628 604438 sue@sueknight.co.uk Interview Skills For Success 3/11/09 St. Michael’s College- Llandaff- Cardiff Andy Garland +44 (0)800 612 2878 andy@you.uk.com NLP Practice Group 3/11/09 ULU - Malet Street WC1 PPD Learning 0870 7744 321 info@ppdlearning.co.uk NLP Diploma (INLPTA certified) 3/11/09 Bristol Karen Meager 01749 687 102 karen@karenmeager.co.uk INLPTA Practitioner Module 3 5/11/09 Gloucestershire - Midlands Reb Veale +44(0)7790885086 reb@revealsolutions.co.uk NLP Diploma 7/11/09 Aberdeen Rosie O’Hara 01309 676004 info@nlphighland.co.uk NLP Practitioner Course Aberdeen 7/11/09 Aberdeen Rosie O’Hara 01309 676004 info@nlphighland.co.uk Spd Rdng - SPEED READING COURSE 7/11/09 North London N2 Nanette L’Estrange 2084440339 nanette@spdrdng.com Fear Busting® Workshop 7/11/09 St. Michael’s College - Llandaff- Cardiff Andy Garland +44 (0)800 612 2878 andy@you.uk.com NLP Practitioner 7/11/09 Birmingham John Cassidy-Rice www.free-nlp.co.uk john@free-nlp.co.uk
ACCELERATED NLP Practitioner Certification 8/11/09 LONDON Colette White 0800 0433 657 or from outside the UK call +44 (0)207 249 5051 info@infiniteexcellence.com NLP Diploma 9/11/09 London Jeremy Lazarus 020 8349 2929 jeremy@thelazarus.com NLP Sports Diploma 9/11/09 London Jeremy Lazarus 020 8349 2929 jeremy@thelazarus.com NLP Business Diploma 9/11/09 London Jeremy Lazarus 020 8349 2929 jeremy@thelazarus.com Master Business Practitioner 9/11/09 Alvechurch- West Midlands Ellen Gifford 01527 585310 ellen@thelearningpath.co.uk Excellence in Communication 9/11/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk ANLP Practice Group with Ralph Watson 10/11/09 Apsley Mills Cottage - Hemel Hempstead ANLP International CIC 0845 053 1162 members@anlp.org NLP for Business 10/11/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk The Motivator!© 11/11/09 St. Michael’s College - Llandaff - Cardiff Andy Garland +44 (0)800 612 2878 andy@you.uk.com Richmond NLP Group 11/11/09 Richmond - Surrey Henrietta Laitt 020 8874 8203 Henrietta@resultsforsuccess.com Free NLP Diploma 12/11/09 London John Cassidy-Rice www.free-nlp.co.uk john@free-nlp.co.uk The Lost Art of Oratory: How to Master Group Dynamics and Influence 13/11/09 Birmingham Matt Caulfield 08453 626277 mail@mattcaulfield.co.uk The NLP Master Practitioner Certification 13/11/09 Chiswick - London Dr. David Shephard 0208 992 9523 info@performancepartnership.com
NLP Diploma Inverness 14/11/09 Inverness Rosie O’Hara 01309 676004 info@nlphighland.co.uk
Ancient Hawaiian Huna Elements 24/11/09 North Yorkshire Craig Wood 01287 654175 drsusistrang@aol.com
Perfect Your Presentation Skills 4/12/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk
An Actors Guide to Survival using NLP 14/11/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk
Success Master Practitioner 24/11/09 Central London Martin Eldon 020 7538 1100 martin@designyourfuture.co.uk
Spd Rdng - SPEED READING COURSE 5/12/09 North London N2 Nanette L’Estrange 2084440339 nanette@spdrdng.com
NLP Practitioner Course Edinburgh 15/11/09 Edinburgh Kirsty McKinnon 0141 248 3913 info@excelr8.co.uk
NLP Learning Forum & Practice GroupBradford- West Yorkshire 26/11/09 Heaton Mount- Executive Management Centre - Keighley Road- Bradford Kevin Downsworth 01274 585160 kdownsworth.firstposition@blueyonder.co.uk
ACCELERATED NLP Practitioner Certification 5/12/09 LONDON Colette White 0800 0433 657 or from outside the UK call +44 (0)207 249 5051 info@infiniteexcellence.com
NLP Practitioner 27/11/09 Chichester- West Sussex Katherine Bird 01243 792122 katherine.bird@evolutiontraining.co.uk
NLP Practitioner Course Aberdeen 5/12/09 Aberdeen Rosie O’Hara 01309 676004 info@nlphighland.co.uk
Licensed NLP Master Practitioner™ training in York 28/11/09 York Philip Callaghan 01904 636 216 info@resourcefulchange.co.uk
Introduction to NLP 7/12/09 Cornwall Joseph W Pritchard 01326 212959 joseph@zeteticmind.com
Introduction to NLP 15/11/09 Cornwall Joseph W Pritchard 01326 212959 joseph@zeteticmind.com Effective Interview Skills 16/11/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk Inspirational Presentations 19/11/09 Dolgellau Royal Ship Donna Blinston 7835113589 donna.blinston@inspirationalsolutions-nlp. co.uk ACCELERATED NLP Practitioner Certification 21/11/09 NOTTINGHAM Colette White 0800 0433 657 or from outside the UK call +44 (0)207 249 5051 info@infiniteexcellence.com Introduction to NLP 21/11/09 St. Michael’s College - Llandaff - Cardiff Andy Garland +44 (0)800 612 2878 andy@you.uk.com Midlands - NLP Diploma with leading International NLP Trainer 21/11/09 Midlands Ralph Watson 0844 3572865 ralph@dynamic-communication.com NLP Professional Development at Cardiff University 22/11/09 Cardiff University Paul Harper 01685 883799 nlp2012@sky.com Fast-track NLP Sports Practitioners (for existing Practitioners) 23/11/09 London Jeremy Lazarus 020 8349 2929 jeremy@thelazarus.com NLP Foundation Diploma Weekday 23/11/09 Aston Hotel- Near DARLINGTON alan johnson 01609 778543 enquire@trainofthought.org.uk Free NLP Diploma 23/11/09 London John Cassidy-Rice www.free-nlp.co.uk john@free-nlp.co.uk
NLP Fasttrack Diploma 13/11/09 Chichester- West Sussex Katherine Bird 01243 792122 katherine.bird@evolutiontraining.co.uk
Chichester NLP Practice Group 24/11/09 Chichester- West Sussex Emily Terry 01243 792122 emily.terry@evolutiontraining.co.uk
NLP Practitioner Inverness: Module 3 14/11/09 Inverness Rosie O’Hara 01309 676004 info@nlphighland.co.uk
Free One Day Introduction to NLP Seminar 24/11/09 Bordesley Hall- West Midlands. B48 7QA Ellen Bothwick (Formerly Ellen Gifford) 01527 585310 ellen@thelearningpath.co.uk
Certified Master Practitioner of NLP 30/11/09 Reading Daryll Scott 0118 900 1529 daryll@mynoggin.co.uk Advance Your Sales Capabilities 1/12/09 Midlands Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk Interview Skills For Success 2/12/09 St. Michael’s College - Llandaff - Cardiff Andy Garland +44 (0)800 612 2878 andy@you.uk.com Enhance Your Personal Effectiveness 2/12/09 Midlands Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk Excellence in Communication 2/12/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk Essential NLP for Business Success 3/12/09 Midlands Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk Free NLP Diploma 3/12/09 London John Cassidy-Rice www.free-nlp.co.uk john@free-nlp.co.uk Effective Interview Skills 3/12/09 London Alison Matthews 020 7708 1864 / 07976 246151 alison.matthews@sensabilityuk.co.uk INLPTA Diploma intensive with Ralph Watson 4/12/09 Midlands Ralph Watson 0844 3572865 ralph@dynamic-communication.com
NLP Practitioner 7/12/09 Bristol John Cassidy-Rice www.free-nlp.co.uk john@free-nlp.co.uk Essential Soft Skills for Managers 8/12/09 Midlands Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk Sue Knight Practice Group 9/12/09 henley on thames Sue Knight 01628 604438 Olivia@sueknight.co.uk Managing for Healthy Minds 9/12/09 Bristol Karen Meager 01749 687 102 karen@monkeypuzzletraining.co.uk Business Practitioner 9/12/09 Alvechurch- West Midlands Ellen Gifford 01527 585310 ellen@thelearningpath.co.uk INLPTA Practitioner Module 4 (Final) 10/12/09 Gloucestershire- Midlands Reb Veale +44(0)7790885086 reb@revealsolutions.co.uk NLP Practioner training- 7 day course 13/12/09 Leeds Maxine Watts 7766954284 max@kanousei.co.uk Inspirational Leadership 14/12/09 Dolgellau Royal Ship Donna Blinston 7835113589 donna.blinston@inspirationalsolutions-nlp. co.uk Managing for Healthy Minds 15/12/09 Stirling - Scotland Karen Meager 01749 687 102 karen@monkeypuzzletraining.co.uk
Free Introduction to NLP Seminar 4/12/09 Midlands (Centre Courts) Daksha Malik 0121 711 7030 Daksha.Malik@uniqueminds.co.uk
To get your workshops and events listed in Rapport, log in as a member to www.anlp.org and enter your events into the online diary. Every issue, online events listed for the next 3 months will be included in Rapport. rapport - Autumn 2009
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“Always read the little book” Charles Dunlap, MD Dr Dunlap rolled a small library of about 30 books into his medical class and told them it was a monumental compilation of everything that was known about diabetes, published in 1920, before the discovery of insulin. He then held up a book about 200 pages and said ‘this was published in 1930, after the discover of insulin. ‘Always read the little book’
101 things I wish I’d known when I started using hypnosis Dabney Ewin Dabney Ewin has been teaching medical hypnosis for the past thirty years and in his experience he believes that a small book is likely to be a clear message by a knowledgeable author. This simple but immensely powerful book is a testament to all the ideas that Dr Ewin wished he had known about when he first starting practising hypnosis. He has sought to make this publication as little as possible, consistent with the message of seeking to take a complicated idea and presenting it in the simplest way. The words and phrases are designed to give any beginning or experienced student a foundation about the working of hypnosis. Divided into five sections with a comprehensive reference section for further reading, this book can be taken one page at a time from the beginning or browsed through randomly.
Here are two samples from the 101 things: 3. “Stop,” not quit. Quitters are losers. In our society, to quit school is a disaster, quit a job causes wonder if you were about to be fired, quit a marriage and it’s a failure of commitment and sad for kids. QUIT has a negative emotional content built into the word. When the whistle blows at five o’clock, we STOP work, we don’t quit. It’s emotionally much easier to stop a bad habit than to quit it. 5. “Try”. The word implies failure. I only use it when I don’t want something to happen. Sometimes it’s fun to say “Try to keep from laughing” when I’m going to inject some local anaesthetic. They usually laugh, even though it hurts. Picture yourself in the dental chair, and the dentist says “Try to relax.” Trying takes effort, relaxing is the opposite. How much better to just say “Relax.” The Nike advert doesn’t say ‘Try harder’, it says “Just do it.” There are another 99 things to discover in this extremely useful little book. Dabney Ewin, MD,FACS, is a Clinical Professor of Surgery & Psychiatry at Tulane University Medical School in New Orleans, Louisiana. Dr. Ewin, an adjunct Faculty member and practicing physician, has taught hypnosis at Tulane since 1970. He is a past President of the American Society of Clinical Hypnosis and the American Board of Medical Hypnosis, past Secretary of the Society for Clinical and Experimental Hypnosis and Fellow of the American College of Surgeons.
ISBN 978-184590291-9 £16.99 available September 2009
To order your copy now visit www.anglo-american.co.uk or contact us on 01267 211880
Awakening Possibilities and Choices for your Expansion and Growth We will support you by providing contexts and experiences to bring out the best in you and your people
We provide: • ANLP approved Diploma, Practitioner & Master Practitioner programmes. • A University recognised NLP Trainer’s Training. • Pathways to MSc & MA programmes using your NLP. • Pathways to UKCP Accreditation as a psychotherapist. • Online learning Other Programmes: • Supervision Courses for Coaches & Therapists. • Safe Practice for Coaches • Using NLP with Children. • Diploma in Crystal Healing Therapy. • Bespoke Business Courses. • Executive & Career Coaching. For further details, contact us now on… Telephone: 01642 714702 Website: www.awakenconsulting.co.uk Email: info@awakenconsulting.co.uk
BOOK REVIEWS
rapport book review How To Live In The Here and Now Paul Jones £14.99, Books I enjoyed reading this book and think it would be useful to many people, whether they are suffering from anxiety, depression, boredom, intrusive thoughts, insomnia, or any other mind-based malady. Clear and simple explanations, accompanied by cute diagrams and metaphors, help you to become more conscious of your own conscious processes, whilst powerful exercises are included for training your unconscious mind to be in “Uptime” (experiencing the World at Large) by default, as opposed to being in “Downtime” (living inside your head). The end result is a book that really does show you how to live in the here and now. My only complaint is the author’s use of the word “enlightenment”, when what he presents is only a way to behave as though you were
enlightened, mostly through practising mindfulness, as opposed to truly being enlightened. This is best demonstrated by there being no mention of intuition, the ability to go beyond the five senses, and the author’s dismissal of epiphanies as being unnecessary. However, from a purely practical perspective, this minor objection is irrelevant, and does not detract from the usefulness of the book. In fact, it could even be argued that “practical enlightenment” is more useful than “absolute enlightenment” right here right now because one can use it very effectively to fit in with the world as it is today, instead of trying to live in accordance with how things should really be and struggling against a largely unenlightened society. Ian Bolton, Book Review Panel
They Did You Can: How To Achieve Whatever You Want In Life With The Help Of Your Sporting Heroes Michael Finnigan £12.99, Crown House Publishing Ltd This book for Young Adults focuses on helping the reader develop their mental skills to be successful at sport. Though, as the author notes, these skills can apply to other aspects of life. There are lots of practical exercises to work through. Everything from identifying thought patterns through to defining goals. Each chapter is supported by anecdotes from well-known sports personalities. There is also a chapter aimed at teachers/coaches/ parents, emphasising how they can provide the support a young person needs to succeed. A key message in the book is to take responsibility. This
is put across powerfully, particularly with some of the examples that show even the best go through difficult times. Occasionally I wondered how a Young Adult would react to some of the language and cartoons used – older teenagers might feel the book is aimed at the younger end. However, it is a long time since I fell anywhere near this age range so who am I to judge! I’d recommend this book for all those Young Adults who want to aspire to great things and who want to know how to put the mental, as well as physical, effort in to get there. Alison Clayton-Smith, Book Review Panel
Transforming Tales – How Stories Can Change People Rob Parkinson £17.99, Jessica Kingsley Publishers It’s not until you start delving into the subject of stories, that you realise how widespread they are in our lives. They are more than the straightforward narratives we heard during our childhood, or the more involved plots in the novels we read today, all written with the aim of entertaining us. They are also present in everything from advertising to dreams, from jokes to therapy. Parkinson covers an awful lot in his book – from the history of the story, the various types of stories that exist, to how similar threads and messages appear in stories in different cultures around the world, together with suggestions on how to improve your storytelling skills. Those familiar with NLP will know all about using language, metaphors, symbols, trance induction and visualisation to get a message across
and effect positive change in a client or audience. In Transforming Tales the author offers advice and exercises on how to use these techniques to elaborate basic themes for those who are keen to make more use of the story in their work. Dotted amongst the information and advice, there are plenty of examples of tales with different messages from a variety of cultures.There’s something for everyone in this book, from those who are interested in the history of the story to those, such as therapists, who want to use them to change behaviour. Parkinson says that stories exist to expand the mind; I would say his book does that too, giving readers the skills and confidence to effect great change with the simple art of storytelling. Elaine Morrisroe, Book Review Panel rapport - Autumn 2009
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AUTHOR INTERVIEW
The context for NLP Rapport talks to Dr. Paul Tosey In November 2009, Palgrave Macmillan will publish “Neuro-linguistic Programming: A Critical Appreciation for Managers and Developers” written by Dr Paul Tosey and Dr Jane Mathison of the University of Surrey. Andy Coote spoke to Paul Tosey about the aims of the book, its content, where it fits on the NLP bookshelf and about the critical crossroads that NLP faces today.
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n July 2008, Paul Tosey chaired the first International NLP Research Conference, run in partnership with ANLP, and his co-author Jane Mathison delivered a challenging Closing Address on the possible futures of NLP. This book comes from the same desire to connect the NLP community with the academic and research community in a conversation that will benefit both. “We had been wanting to write a book about NLP and we thought that there was a big gap in the market for a book that gave an informed opinion of the value and potential of NLP,”. Paul tells me. “This book is not a book extolling the virtues of NLP or describing how to use it. We also wanted to explore and confront the criticisms of NLP and to deal with them openly.” As users and advocates of NLP themselves, I wondered if that had made it more difficult for them to achieve the distance and balance they sought within the book. Paul admits that it was tricky at times to keep that sense of balance, however, “knowing NLP experientially was an asset. A lot of the criticisms came from people who haven’t experienced NLP or who had a poor experience of it.” The book is aimed at “discerning people who work in the field of human resource development – trainers, facilitators, HR Directors and academics in the field.” I think, having read some of the manuscript, that it has a much wider application but perhaps not, given the retail price, in this edition. The book is presented in four parts. They represent a narrative about NLP, what it is,
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where it came from, how it developed and where it could go. Part 1 sets the scene, introducing the aims of the book and attempting to define NLP and where it is used.
We thought that there was a big gap in the market for a book that gave an informed opinion of the value and potential of NLP Paul and Jane have developed a useful model of the ‘Six Faces of NLP’ to explain why there are difficulties in creating a simple, agreed definition. Paul explains, “The model emerged late on in the development of the book. An earlier model just didn’t work and our feedback from readers told us so. The ‘six faces’ model just popped into my head one day and it seemed to work quite nicely.” Using the metaphor of an iceberg, the authors suggest that the activities ‘below the waterline’ (1 –3) represent much more activity than the above the waterline activities (4 –6). The faces, which they explain in detail in the book, are – 1. ‘Practical Magic’ – communication in action 2. Methodology 3. Philosophy: epistemology and presuppositions
4. Technology: frameworks and techniques 5. Commodity: consumables and ‘self help products 6. Professional Service: coaching, consulting and psychotherapy. As Paul explains, “Because many people don’t understand that there are these categories, dialogues that could be separated out tend to get collapsed into a single one. Engagement with research could help to create different, helpful dialogues.” Part 2 attempts to track the streams of ideas and sources of NLP. As Paul tells me, “I came into NLP in the 1980s during my PhD research through the connection with Gregory Bateson. It intrigued me that the heritage of NLP is often unknown to people in the field. We wanted to look at the positioning of NLP in its time including its history, the place it came from and the culture of that time. NLP didn’t just land from Mars, it had a relationship to other things happening before and at the time.” To do that, the authors call upon a large cast of characters from the formative stages of NLP, some familiar like Gregory Bateson, Virginia Satir, Fritz Perls and Milton Erickson and others less so including Frank Pucelik – who was involved in the development of The Structure of Magic - and Robert S. Spitzer “a little-mentioned but important figure in the origins of NLP” who encouraged and then published Bandler in the early days. Part 3 was
AUTHOR INTERVIEW
originally intended to be the main part of the book, Paul tells me, but Part 2, “grew as we wrote the book, and that proved to be right because it adds to the credibility of NLP to set it in its context.” Part 3 looks at NLP as a movement, addresses the tricky but important question of ethics and looks at the relationship to research and at accusations that NLP is a pseudoscience or a cult. NLP as a movement reflects a tension between control and openness. “A feature of the field is that the founders are still very dominant in it and there can be issues around who has the authority to say what NLP is and how it should be taken forward.” Paul points out that NLP is still largely run by training organisations. “People are often surprised to learn that there is no overall professional structure to NLP.” Alongside the questions of standards and
possibilities for the future of NLP. Paul talks about a ‘crossroads’ which I challenge. There is always choice and always, therefore, a crossroads. What is different about the current one? “It is a very significant time for NLP as a field,” he suggests, “for three main reasons. Firstly issues of regulation and accreditation may make a difference to whether people can practice or not.” He cites the Research and Recognition Project led by Frank Bourke in the USA and EANLPt as examples of engagement with this issue. “Secondly, the aftermath of the litigation in the 1990s is still important and the field needs to move on from that. Finally, the engagement between NLP and research is likely to be critical. Already other fields (such as Cognitive Linguistics) are being cited as the source for developments that have come from NLP and often those developments are not attributed. It would be better if they were.” In the book, the authors take a look at
structures lies the major question of ethics. “There are codes of conduct being developed but the ethical dimension is often not explored explicitly in them. There is a richer conversation to be had and no clear answers. ANLP and The Professional Guild are trying to encourage that kind of conversation. In my view, NLP has important insights to provide on the ethical dimensions of helping generally, so other fields can benefit from and contribute to the ethical conversation.” Taking NLP to Academic conferences is, Paul suggests, really helpful. “It opens up NLP and makes it accessible. Many academics see NLP as a self contained field - a movement or a cult - so openness is the best way to dispel those myths.” In Part 4, the Authors synthesise their findings and suggest some alternative
some possible scenarios for the future of NLP. “One of the most optimistic signs for me is that the number of people doing PhD level research in NLP is growing whilst my greatest fear is that NLP may already have driven itself into a corner.” NLP would not be the first field to rise and then be overtaken by developments in other fields – in fact that is the nature of development. “NLP came about because a number of ideas from different fields were brought together to make something that pushed forward the boundaries of understanding. It can be involved in that process again and help to shape the next developments in the field of human understanding. Two steps would be to engage in more dialogue with researchers in other fields and also to produce more examples of how NLP has worked for people that can
be evaluated and made credible to audiences beyond the NLP community.” Writing the book has been “enough of an effort” for Paul not to consider writing another just yet. The process of co-writing worked for Jane and Paul but not as they had imagined. “We divided up the Chapters and planned to write our own. It turned into a much more collaborative and iterative process. We started out with a story to tell and that got lost as the writing got quite hard. The story seemed to come back as we refined the book.” My own opinion is that the book achieves its objective and tells the story of NLP in a very readable way. The context given by the history and antecedents of NLP in Part 2 feeds into the potential for the future and clarifies that, far from being a pseudoscience, NLP comes from a number of very credible streams of ideas, some of which are still being developed in other disciplines and could form what Paul Tosey calls “a two way street of conversation.” The book is an important contribution to the body of knowledge about NLP and where it fits in a wider context. There is one issue that may prevent this book from making the impact it could (and, I believe, should) make. That is the pricing of this edition at £55 which may limit its circulation. “There is the possibility that the publishers may bring out a paperback edition after 12 months,” Paul tells me, “but we don’t yet know the criteria for that decision.” I hope that the Publishers consider doing that earlier, so that this book can be read widely in the NLP community and in the wider business and development communities.
Ordering details Neuro-linguistic Programming: A Critical Appreciation for Managers and Developers (Hardcover) by Paul Tosey and Jane Mathison ISBN 978-0230516038. Published by Palgrave Macmillan (6 Nov 2009) Price £55.00
rapport - Autumn 2009
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ANLP NEWS
Announcing the Second International Neuro-Linguistic Programming Research Conference at Cardiff University, Saturday 3rd July 2010
Eight things you may not have thought about the 2012 Games:
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1. The London Olympic Games start in exactly three years time on 27 July 2012. The Paralympic Games start a month later on 29 August. 2. The Games will be the equivalent of ‘26 Wimbledons’ – so, it’s going to be big! 3. 20,000 visitors from the Netherlands are expected each day – many will use our ports and airports 4. There will be 20,000 journalists covering the Games – they, and your local newspapers, will be looking for all sorts of sports related stories (however tenuous!) – get yours ready 5. An entrepreneur in Bedfordshire is planning to launch a chain of ‘sports for all stores’ – run by young people, offering donated clothing and equipment at affordable prices, using currently vacant shop premises. 6. If your organisation is within commuting distance of the Olympic Stadium (Royston in North Herts is only 42 minutes away by train) and you have car parking space, you may be able to earn serious money through renting out that space (and giving lifts to the nearest station?) 7. Many of the self-catering properties across the East of England are already booked up for the period of the Olympics – what could you provide for those visitors? 8. There’s a website with lots of information about the East of England at www.london2012.com/in-your-area/east-of-england/ index.php Do let us know as your 2012 plans develop.
he need for stronger connections between the world of NLP and research is widely recognised. The aim of this second ground-breaking conference is to support the growing community of inquiry into NLP, for both emerging and established researchers. The conference is open to anyone in the field of NLP research who wishes to share their work and discuss their findings in a supportive environment. Organised by Cardiff University in partnership with ANLP International, this event is independent of any NLP training organisation. The Call for Papers is included with this issue of Rapport, or visit www.anlp.org or contact healthcare-cpd@cf.ac.uk for further information or application forms. ‘Current Research in NLP: Volume 1, Proceedings from the 2008 Research Conference’ will be published online and available by the end of October.
Trading Places
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lastair Gibson, who is featured on page 28 has been named one of the UK’s top businesses in the 2009 Barclays Trading Places Awards – a national award honouring men and women who are turning their lives around by choosing to start up a business. The Bournemouth entrepreneur is now in the running for national glory in the award finals to be held later this year. The Government backed awards recognise business heroes who are no strangers to overcoming adversity – whether it’s dealing with illness or disability, facing challenging family responsibilities head-on, or turning their back on benefits. Barclays Marketing Director for Local Business, John Davis, a judge on the panel, said: “Trading Places is a celebration of inspiring people who have struggled through adversity to get their businesses up and running – even during these turbulent times. “The calibre of this year’s entries is outstanding and we hope that with this recognition, Withinspiration will continue on the road to success. “We also hope Alastair story will inspire other budding entrepreneurs in Bournemouth, who face similar difficulties in there private lives, to come forward and turn their own business dreams into reality.” This year’s national finalists will be competing in three new categories – Triumph over Disability, Success after Unemployment and the Spirit of Inspiration Award – before hoping to be named the 2009 Barclays Trading Places Winner. Each category winner will also walk away with £5,000 for their business, courtesy of Barclays, and all national finalists will receive £2,000 worth of computer software from awards supporter Microsoft. Another new addition for 2009 will see the awards partners coming together to offer everyone who enters a range of business support and mentoring packages.
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Government on Regulation
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he Government have announced their intention to regulate psychotherapists and counsellors via the Health Professions Council (HPC). Consultation commenced in July and will run until 16 October 2009. This process has implications for NLP, particularly as NLP is recognised as a psychotherapy (NLPt) with 3 organisations representing NLPt within UKCP (UK Council for Psychotherapy). ANLP has formulated a response and anyone interested is asked to contact the ANLP Office to ensure they are included in the consultation process. A full copy of ANLP’s response can be found on page 40. Lisa Wake ANLP Advisory Board
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Please email your ideas to: members@anlp.org
CALLING ALL RAPPORT READERS
REGIONAL GROUPS
rapport networking contact Practice Group of the month
Mandy Ward of the Midlands Group
England - North Harrogate Achievers Club Sonia Marie Saxton Tel: 0845 257 0036 Email: smesaxton@saxtonpartners.co.uk Harrogate Practice Group Elizabeth Pritchard Tel: 01326 212 959 Email: elizabeth@zeteticmind.com www.zeteticmind.com Lancaster Practice Group Dave Allaway Tel: 07984 018 914 Email: dave@depthfour.com www.life-passion.co.uk Lancs - Nr Clitheroe Dawn Haworth Tel: 01254 824 504 Email: admin@nlpand.co.uk www.nlpand.co.uk Leeds - West Yorkshire Liz Tolchard Tel: 01943 873 895 Mob: 07909 911 769 Email: liztolchard@live.com Manchester Business NLP and Emotional Intelligence Group Andy Smith Tel: 0845 83 855 83 Email: andy@practicaleq.com www.manchesternlp.co.uk Manchester NLP Group Gary Plunkett Tel: 08707 570292 Email: enrol@high-achievers.co.uk nwnlpgroups@aol.com Newcastle Upon Tyne Philip Brown Tel: 0191 456 3930 Mob: 0777 228 1035
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Short and Sweet NLP meetings
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ittle and often is often used as a way of expressing how we can succeed, over time with any new skill or technique. This is the approach that we take in the Midlands group. The group has evolved over time and we have members from all types of backgrounds, employed, self employed, fledgling business owners, retired, semi retired and students. All at different levels of NLP learning. The meetings always ‘lift, educate and challenge’ those who attend. The meetings take place usually once every two weeks, on evenings mid week to suit us all. They are ‘short and sweet’ chunks of learning and usually last between 1.5 to 2 hours tops. Sometimes we can be hesitant to ‘have a go’ at the skills and techniques. We all like a bit of encouragement from time to time to make sure that we ‘practice’ the skills, rather than ‘talk’ about them. The practice group gives us just that environment, a place to practice, get feedback and discuss the benefits of each particular technique that we focus on.
North Yorkshire Alan Johnson Tel: 01609 778 543 www.nlpnorthallerton.co.uk North Yorkshire Practice Group Rebecca Wake Tel: 01642 714702 Email: rebecca@awakenconsulting.co.uk www.awakenconsulting.co.uk North West & North Wales (Chester) Gary Plunkett Tel: 08707 570 292 Email: enrol@high-achievers.co.uk nlp4fun@aol.com Warrington Tiffany Kay Tel: 0845 833 8831 Email: tiffany@go-beyond-nlp.co.uk www.WarringtonNLP.co.uk
The agenda is set by us all and we focus on one topic until we are satisfied that we have all fully understood it and then move on to the next. Like most voluntary groups, we sometimes struggle to meet up, given the ‘busyness’ of all of our lives. We have a default ‘rule of 3’, if there are 3 who wish to meet up, we meet up. We have no membership fees and no costs, apart from a home offered out as a meeting place. Our successes have included fear of flying, smoking cessation, weight loss, fear of trains, confidence building, helping build confidence to those looking for work after redundancy and in addition the little anecdotes, tips and hints shared within the group, have helped us all, from time to time. All new comers are made very welcome and we would encourage anybody thinking of joining a practice group, to come along. Mandy Ward 077400 75669 Amanda@cassykindly.co.uk
Hants - NLP South Nigel Heath Tel: 01794 390 651 Email: heatherapy@aol.com www.nlp-south.org.uk
London (Central) Robert Ford Telephone: 08453 962842 Mobile: 07976 715234 Email: livinglifenlp@orange.net
Hertfordshire ANLP International CIC Practice Group Karen or Kathryn Tel: 020 3051 6740 Email: Members@anlp.org www.anlp.org
London - Central/North Practitioners and above only Jeremy Lazarus Tel: 020 8349 2929 Email: Jeremy@thelazarus.com www.thelazarus.com
Hertfordshire - Letchwoth James Rolph Tel: 01462 674411 Email: james@resource-ecologies.co.uk Kent & East Sussex NLP Group Beverley Hamilton Tel: 01892 511231 Email: beverley.hamilton@uwclub.net
York Philip Callaghan Tel: 01904 636 216 Email: info@bronze-dragon.com www.bronze-dragon.com/nlp_group.shtml
London - Hampstead Najma Zaman Tel: 020 8926 1297 mob: 07950477318 Email: firstpath@btinternet.com
England - South
London - Central PPD Learning Judith Lowe Tel: 0870 7744 321 Email: info@ppdlearning.co.uk www.ppdlearning.co.uk/community/ our-practice-group
Bedfordshire Melody and Joe Cheal Tel: 01767 640956 Email: info@gwiztrainig.com www.gwiztraining.com Berkshire NLP Group Balbir Chagger Mob: 07944 931 437 Email: berkshirenlpgroup@googlemail.com www.lifestorytherapeuticcentre.com/NLP.aspx Croydon Michael Carroll Tel: 020 8686 9952 Email: info@realnlp.co.uk www.nlpacademy.co.uk
London - Central Adrian Hope-Lewis Tel: 07970 639552 Mob: 07970 639552 www.nlpgroup.freeserve.co.uk London - Central (Business) Mark Underwood Tel: 020 7249 7472
London - Chiswick The Performance Partnership David Shephard Tel: 020 8992 9523 Email: info@performancepartnership.com www.performancepartnership.com London East - Stratford, E15 Sharon Eden Tel: 020 8597 9200 Email: sharon.eden@womenofcourage.co.uk London - Ladbroke Grove Nina Madden 07906 255 529 mail@ninamadden.com www.ninamadden.com London NLP & Hypnosis Practice Group Phillip Holt Tel: 08451 306213 Mob: 07061 003 003 Email: enquiries@nlp-london.com www.nlp-london.com London NW - SeeHearFeel NLP Rob Tel: 020 8958 5345 http://www.SeeHearFeelNLP.co.uk/ London West - Richmond NLP Group Henrietta Laitt Tel: 0208 874 8203 Mob: 07880 614 040 Email: henrietta@richmondnlpgroup.org.uk www.richmondnlpgroup.org.uk
REGIONAL GROUPS
North London NLP Tom MacKay Tel: 07815 879 055 Email: tom@mackaysolutions.co.uk www.northlondonnlp.co.uk
Norfolk NLP Practice Group Stephen Ferrey Tel: 01603 211 961 Email: info@motivational-coaching.co.uk www.motivational-coaching.co.uk
Oxford Nick King Mob: 0780 253 4150 Email: info@oxfordnlpgroup.org.uk www.oxfordnlpgroup.org.uk
Ipswich Steve Marsden Tel: 07889 751578 Email: steve_marsden@btopenworld.com
Sandwich, Kent. Lindsey Agness or Zoe Young Tel: Lindsey 01304 621735 or 07711 036 192 Zoe 07932 371 164 Email: zoej66@btinternet.com South East London & City Simon Hedley Tel: 07930 275 223 Email: londonpractice@psithinking.co.uk www.psithinking.co.uk/londonnlp practicegroup.htm www.nlpswap.com/ Sussex - Brighton Association of NLP Practitioners Terry Elston Tel: 0800 074 6425 Email: enquiries@nlpworld.co.uk www.nlpworld.co.uk www.nlp-brighton-assoc.org Sussex - Brighton NLP Group Sue Pullen Tel: 01273 508100 Mob: 07739 836236 Email: suepullen@btconnect.com www.brightonnlpgroup.com Sussex - Chichester Roger and Emily Terry Tel: 01243 792 122 Mob: 07810 876 210 Email: info@evolutiontraining.co.uk www.evolutiontraining.co.uk Sussex - Worthing Email: jim@espconsultancy.co.uk West Sussex - Chichester Andrew T. Austin Email: andrew@23nlpeople.com www.nlpstudygroup.com
England - East Cambridgeshire Phil Jones Tel: 07711 711 123 Email: phil@excitant.co.uk www.cambsnlp.co.uk Colchester NLP Group Julian Campbell Tel: 01473 410521 Mob: 07710 781782 Email: nlp@lifechangingtherapies.co.uk www.lifechangingtherapies.co.uk/colnlp.html Essex - Southend Pauline Oliver Tel: 01702 203465
Redbridge - Ilford Glenda Yearwood Tel: 0208 708 3876 Email: glenda.yearwood@redbridge.gov.uk www.redbridge.gov.uk
England - West Bath NLP North East Somerset Philippe Roy Tel: 01225 404 050 Email: pr@in-focus.org www.bathnlp.co.uk Bath NLP Skills Builder Ben Reeve Tel: 01823 334 080 Email: benjamino_32@hotmail.com www.idevelop.co.uk Bournemouth John Chisholm and Michelle Fischer Tel: 01202 424250 info@creative-leadership.co.uk Bristol David Griffiths Tel: 01179 423 310 Email: david@metamorphosis.me.uk Cornwall Practice Group Elizabeth Pritchard Tel: 01326 212 959 Email: elizabeth@zeteticmind.com www.zeteticmind.com Cornwall (West) Robert Ford Telephone: 08453 962842 Mobile: 07976 715234 Email: livinglifenlp@orange.net Devon NLP Practice Group Jane Stubberfield Tel: 01392 841153 Mob: 07887 744299 E-mail: jane@jsa-development.co.uk Web: www.jsa-development.co.uk Devon - South-West (totnes) NLP Support Group Alice Llewellyn & Anna Scott-Heyward Tel: 01803 866706/01803 323885 Devon - Torquay Chris Williams Tel: 0781 354 9073 Devon & Cornwall NLP Practice Group Nick Evans Tel: 01752 245 570 Mob: 07832 357 208 Email: nick@nlp-southwest.co.uk www.nlp-southwest.co.uk/WordPress/?p=72# more-72
Dorset John Chisholm or Brian Morton Tel: 01202 42 42 50 Email: john@creative-leadership.co.uk bmhrd@btinternet.com www.nlpdorset.co.uk Swindon, West Country Tony Nutley 01793 554834 Email: info@ukcpd.net www.ukcpd.net West Somerset Caitlin Collins Tel: 01643 841310 Email: info@naturalmindmagic.com Worcestershire and Gloucestershire Practice Group Kim Phillips Tel: 01386 861916 Email: kimmphillips@hotmail.com
England - Midlands
Edinburgh Centre of Excellence Practice Group Michael Spence Tel: 0131 664 7854 Email: msnlp@btconnect.com Edinburgh NLP Practice Group Patrick Wheatley & Sheena Wheatley Tel: 07765244030/0131 664 4344 Email: wheatley.co@btconnect.com sheena@changingperceptions.org.uk www.changingperceptions.org.uk Forres/Elgin NLP Practice Group (North of Scotland) Rosie O’ Hara Tel: 01309 676004 Email: info@nlphighland.co.uk www.nlphighland.co.uk Glasgow Mina McGuigan Tel: 01236 610 949 Mob: 07916 275 605 Email: mina@nlpacademyscotland.co.uk www.nlpacademyscotland.co.uk
Birmingham (flexible locations and to suit members) Mandy Ward Tel: 0121 625 7193 Mob: 07740 075669 Email: mandy.ward3@virgin.net www.cassykindly.co.uk
Glasgow Centre of Excellence Practice Group Michael Spence Tel: 01316 647 854 Mob: 07710 332 841 Email: msnlp@btconnect.com
The Derby NLP Practice Group Karl Walkinshaw Tel: 07971 654 440 Email: karl@k-d-w.co.uk
Glasgow - NLP in Education Jeff Goodwin Tel: 0870 060 1549/0141 248 6484 Email: jeff@nlpscotland.com www.nlpscotland.com
East Midlands NLP Group Rupert Meese Tel: 0115 8226302 Email: rupert.meese@lightmind.co.uk www.lightmind.co.uk/EMNLP Northants - Northampton Ron Sheffield Tel: 01604 812800 Email: ron.sheffield@btinternet.com www.nlpgroups.org Nottingham Timothy Morrell Tel: 07810 484 215 Email: tim@focushigher.co.uk www.focushigher.co.uk Walsall/Birmingham Richard Pearce Tel: 07760 175589 Email: richard@kochin.co.uk
Inverness - (Highland) Rosie O’Hara Tel: 01309 676004 Email: info@nlphighland.co.uk, www.nlphighland.co.uk
Wales Cardiff James Angove Email: angove@ntlworld.com www.cardiffnlp.co.uk Shropshire & Mid Wales Practice Group Nick Greer Tel: 01743 361133 Email: nlpgroup@nickgreer.com www.nickgreer.com
West Midlands - Worcestershire Sharon Rooke & David Smallwood Tel:01905 352 882 Email: sharon@SCRassociates.com info@centralnlp.co.uk www.SCRassociates.com
Scotland Aberdeen Rosie O’Hara Tel:07796 134981 Email: info@nlphighland.co.uk www.nlphighland.co.uk
Practice Groups meet regularly and give you the chance to share experiences with like minded individuals and fellow professionals. They also offer you the opportunity to further your knowledge and add to your Continual Professional Development (CPD) through informed lectures and workshops. For further information on the Practice Groups listed, please log on to our website, www.anlp.org If you would like to add your Practice Group to this list or change existing details, please contact Kathryn on 020 3051 6740 or email members@anlp.org
rapport - Autumn 2009
| 53
ENDNOTE
The missing dimension By Tim Gunning
W
e all know how powerful NLP is. We have experienced it first hand with our clients and also personally. That is why we do what we do. But I have a concern that maybe we are overlooking something. Are we missing a dimension that could be the difference that makes all the difference? When I look at the keys to an achievable outcome or wellformed conditions for outcomes and goals, or even SMART outcomes there is one thing that stands out as being missing. As practitioners and trainers we often acknowledge the mind-body link but do we take into account the mind-spirit connection? Are we operating in a 2-dimensional world and missing this important
54 |
Autumn 2009 - rapport
3rd dimension? Is spirituality the missing dimension? If so how can we incorporate it into our work or maybe you already are? I wonder if sometimes we are in danger of using the power of NLP to give people what they want and not necessarily what they need. Sometimes our wants are ego driven and if we are not careful we can use the power of NLP to create very powerful egos. By getting what we want are we missing the point? The whole point. The whole point of being here and living this life. Does this really create long lasting happiness and contentment? If we chunk up, look at the bigger picture and ask “For what purpose are we using the tools of NLP”? When I ask this question I end up with something about
making the world a better place. I wonder what your answer to that question is. What if we each have some unique talent or gift that is our contribution to make? And our job is to express that and help to draw it out in others? What if empowering people was not an end goal but a step towards enabling them to make their unique contribution? When we align our lives with our life’s purpose then the magic arrives. Things start to happen that we could not have imagined and there is a sense of deep fulfilment, excitement and energy that simply flows through our lives. We find that the universe starts to work with us and presents us with lessons to learn and opportunities to grow. We start to see the
wonder around us and enjoy each moment for what it is. Should we have an ecology check that asks “Does this take you closer towards your purpose in life”? Maybe there should be a presupposition of NLP that states: All changes must be in line with our life/soul’s purpose. In what ways can we use NLP to enable us to find our true purpose in life and to fulfil on this purpose? How can we add the missing dimension of spirituality back into our work? Or maybe you are already doing it? What difference would this make? Tel: 01684 541 272 www.dreamscenario.com Email: tim@dreamscenario.com
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