THE FUTURE IN BUILDING SERVICES
Virtual Way serves residential and commercial buildings with an innovative suite of virtual solutions. From visitor screening and package delivery to concierge services and user-friendly management software, these next-generation tools offer a convenient, cost-effective way to bring tenants round-the-clock service.
How it Works Using state-of-the-art cameras and secure two-way audio, Virtual Way connects your building to our central monitoring station. From there, our expert staff offers comprehensive service to residents and visitors alike. Visitors can call the center through an intercom at the building’s entrance, where their identities will be verified and their visits announced via phone or email. Residents can log on to a unique, web-based portal and review announcements, track repair requests, and connect with building staff. Property managers can access an online portal of their own for streamlined record-keeping, communications, and more.
Anything is possible: We can monitor additional locations throughout the building, process and store deliveries, and even set customized access permissions for housekeepers and other frequent guests. We can also help tenants manage their busy lives with concierge services that are customized to individual needs and preferences.
PACKAGE AND DELIVERY SERVICE
The Virtual Front Door is a 24-hour service that screens and receives all visitors to your building. When visitors arrive, they’ll communicate with our central monitoring station through an audio-enabled camera intercom. Our staff will then notify the resident, who can decide whether or not to receive them. All visits are approved or denied according to the resident’s instructions.
Through a secure, audio-enabled camera intercom system, we’ll process deliveries and packages according to each resident’s preferences. Residents will be notified via phone or email whenever they receive a delivery; packages are stored in a discreet, custom-built closet in your lobby, where they are monitored remotely until they are picked up.
VIRTUAL FRONT DOOR
Whether they need to reserve a limousine to the airport or buy tickets to a Broadway show, Virtual Way can help tenants manage their busy lives. We’ll build a secure, web-based interface that enables each resident to log on and request services, or set customized reminders for birthdays, anniversaries, and other special events. The VirtualWay concierge can also be reached by phone or email, and will communicate with residents according to their personal preferences.
CONCIERGE AND CONVENIENCE
THE RESIDENTIAL PORTAL The Residential Portal is a web-based management system that streamlines communication between residents, building managers, and our central monitoring station. Through a secure online interface, managers can post announcements and view service updates, while tenants can place and track repair requests, review deliveries they’ve received, and update their communications preferences. Payment is easy thanks to secure, integrated credit card processing software. Virtual Way can also customize a Virtual Bulletin Board for your lobby that enables residents to view the latest news and announcements. A tasteful LCD screen can be customized with information about the weather, neighborhood news, and updates from the Residential Portal.
VIRTUAL Monitoring
Increase building safety and decrease your insurance premiums with our round-the-clock monitoring service. Virtual Way will set up cameras at strategic locations throughout your building, then track them 24/7 from our central monitoring station. If anything suspicious or unusual occurs, our experienced staff will immediately alert building management as well as the appropriate authorities.
THE VIRTUAL MANAGEMENT CENTER The Virtual Management Center is a comprehensive suite of building management tools that help you streamline recordkeeping and increase your productivity. With flexible, userfriendly features for posting building documents, keeping track of tasks, and storing critical data about apartments, tenants, and events, it offers all the tools you need to maximize efficiency and improve your relationship with your tenants.
REAL-TIME REAL-ESTATE LISTINGS Looking for an inexpensive, hassle-free way to advertise new vacancies? With our Real-Time Real Estate service, it’s easy to broadcast comprehensive, up-to-date information about all your listings. Send us pictures of vacant apartments, or rely on our professional team to take high-quality images and video of each listing. We’ll post the information on a proprietary website and in popular online databases. We’ll also manage and update listings and coordinate viewings.
VALUE AND CONVENIENcE
The fine print
About Virtual Way
Virtual Way’s innovative services offer buildings unparalleled value and convenience. We bring safety and peaceof-mind to busy residents. We can also help lower your liability insurance with our round-the-clock video monitoring, and save money on real-estate listings. Want more? Call us at (212) 981-4695 and find out what we can do for your building.
VirtualWay will install, manage, and maintain all necessary building equipment. Our services are billed as monthly per-apartment fees, which vary according to building size and the options you select. Availability extends throughout the tri-state area; ask about our services in other areas.
Virtual Way was founded by a group of New York based service professionals with extensive experience in the fields of technology, physical security, real estate, and lifestyle management. Their mission with Virtual Way: to offer buildings nextgeneration monitoring and management services, and bring residents safety and convenience.
For more information about VirtualWay, please contact us at: info@myvirtualway.com 336 W37 STREET Suite #1180 New York, NY 10018 (212) 981-4695. www.myvirtualway.com