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Intro

“Our team has shown that even in tough times, we’re able to still continue making progress on creating a more sustainable and equitable future for all,”

says Amanda Nusz, vice president of corporate responsibility, Target. “It’s both rewarding and humbling to see our collective drive and commitment to further leverage the size and scale of Target to be a positive impact all over the world.”

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There’s no doubt that 2020 has been a year of unique challenges. But in a time when our guests and communities need us more than ever, our work toward creating a stronger and more equitable future for all has never been more important.

Today, we’re proud to share our 2020 Corporate Responsibility Report. While there is much more work ahead, this report reflects our team’s hard work in 2019—and even into 2020—and our persistence with pursuing a brighter future for our planet, for the communities we serve and for workers worldwide.

A Message From Our CEO

Coming into 2020, we were ready for a good year. Many of our strategic initiatives were reaching scale right on schedule. Guided by the power of our purpose and values, our team was adapting well to new ways of operating and better serving our guests. The significant investments we’d made over the years were now paying off with steadily better business results. In short, we had achieved our goal of creating a durable business model, meant to perform well in any economic environment.

None of us knew at the start of the year how crucial those advantages would be. But as I look at how the year has unfolded, it’s clear that the strength of our business—and the talent and character of our team—has allowed us to adapt to the things we never could’ve planned for.

The effects of the COVID-19 pandemic and the outrage and heartbreak of racial inequities weigh heavily on all of us, personally and professionally. But as a team, we’ve come together and committed to meeting this pain with purpose.

Our guests and communities need us now more than ever before. In rallying to meet their needs, I think Target has become a stronger, more meaningful and fundamentally better company.

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