Autumn / Winter 2013 RCI Points by RCI Europe, Middle East and India

NEW CURRENCY CARD BACK PAGe

KENYAN CoAST

HOW TO GuIDe

Autu M n / Wi ntER 2013

P L AY | E AT | S H O P | R E L A X | E X P LO R E

High Times SuMMER Fun in THE ALPS

FAMiLY Fun in FLOriDA cANArY iSLAND Round-uP MALTESE MEMoRiES

youâ&#x20AC;&#x2122;ve made the right choice...

nowhere else will give you such a wide variety of exchange holiday experiences! rCi is part of wyndham exchange and rentals which means we have partnered with our sister companies to bring you more varied and different Exchange options, such as James villa Holidays, Landal GreenParks, canvas Holidays or a cottage break.

EASY PLAnninG. EASY BooKinG. viSit rCi.com oR cALL 0845 60 86 380 todAY

IS THE OFFICIAL TRAvEL PUBLICATION OF RCI

Editor’s Note

diREctoR oF MARKEtinG And PuBLicAtionS

Kate Karagholi MANAGING EDITOR

Helen Foster cAMPAiGn MAnAGER, PuBLicAtionS

claire Williams

Helen Foster, Managing Editor EV@rci.com 4 Au t u M n / W i n t E R 2 0 1 3

MARKEtinG EXEcutivE, PuBLicAtionS

Lorraine Karabin dESiGn

Mark coster EditoRiAL And PRoduction

Steve Adams MARKEtinG MAnAGERS

nicole Mason, Jo Hobbs cAMPAiGn MAnAGERS

Shelley Burton, Kathryn Whittle, Kara Keating, Rachael noam, Sandra Kelleher MARKEtinG EXEcutivES

Sonal Patel, Katherine Kilpatrick, Elizabeth campbell, Jonathan Mcneillie

The paper contained within this publication is sourced from chain-of-custody certified suppliers, to ensure sustainable production. Please recycle.

Endless Vacation, The RCI Magazine, is published twice a year by RCI Europe. Original articles and contributions may be reproduced or transmitted only with written permission from the Publisher. No responsibility is accepted by RCI Europe for any losses or other consequences resulting from advertisements or other material appearing in this publication. While every effort is made to ensure the accuracy of the information contained in Endless Vacation, no responsibility can be accepted for errors or omissions. Information is correct at time of going to press. RCI Europe reserves the right to accept or reduce advertisements at its discretion without assigning any reason for so doing. All offers are subject to terms and conditions and limited availability. © RCI Europe 2013. For full terms and conditions see enclosed insert.

PHotoS: iStocK PHoto, 4 coRnERS iMAGES, SuPERStocK

Perhaps it is simply the stage I’m at in my life, but I have developed a stronger desire than ever to do things differently, to seek out the unexpected and relish the unpredictable. That renewed spirit of adventure ﬂows through this issue of your Endless Vacation. The Publications team took a good look at several destinations that are well known for a particular holiday activity and, talking to our travel writers, we discovered that there is much more to enjoy in those places than you might think. We were surprised by the amazing possibilities offered by the Scandinavian countries as idyllic summer retreats. For example, did you know that Denmark has over 4,350 miles of beautiful shoreline? The country’s popular holiday island of Bornholm has 27 pretty harbours dotted along its coastline to potter around before going to relax on the sandy shores of one of the island’s many sparkling lakes. Warm days and balmy nights are to be enjoyed in Finland if you holiday on the south-western tip that curls around Turku, where beaches, white sails and seaside towns abound. The area also attracts an international summer jazz festival! While the Swedish ‘Capri’ on the glorious Bohuslän coastline has more than its share of picturesque fishing villages and stretches of golden sand. Check out page 47 to find out what other surprises a Scandinavian summer has in store. If you think about the Alps, you are probably thinking ski slopes. And yes, you can ski in the summertime there. But think again, as the joys of the Alps go deeper than snow in the summer months. As you will see on page 18, the appeal of holidaying in the Austrian, French and Swiss Alps includes gentle walks through some of the most breathtaking scenery in the world, sensory adventures with extraordinary dining experiences and soothing spas. We explore Florida’s ﬂipside with a tour of the history, beaches and shopping at Daytona, home of the iconic racing car events, on page 42, while we put safaris aside to go beachside in Kenya on page 24. And, as Neil Cowdy proves on page 50, there is no better way of uncovering hidden holiday gems than by using RCI membership. For those of our members who feel they could be getting more from their membership, three of our members share their RCI.com search filter secrets that help them to get away on fabulous holidays on page 36. With lots of holiday choice and so many ways to learn how to get the best from RCI membership, I wish you all very happy holiday planning as the days close in so make your next RCI getaway the brightest spot on your winter horizon!

Autumn/Winter

2013

contents

F e at u r e s

yo u w e r e h e r e !

18 PLAY

50 Globetrotting Adventures

Summer in the Alps The mountainside appeal of Switzerland, Austria and France By Paul Wade, Roger Bray and Sarah Lee

24 PLAY

GET ON holiday WITH RCI ®

56 Exclusive! Your Guide To Help You Plan Your Holiday

Kenya - The coast with the most Coastal encounters in Kenya By Melissa Shales

28 EXPLORE Worlds of Delight The beauty of the Canary Islands for the whole family By Jeanette Parkin

34 RELAX Autumn Highlights The latest books to read this Autumn

24 42

36 EXPLORE Search and you will find Find your perfect holiday with RCI.com search filters By Helen Foster

In E ac h i s s u e

4 6 7 8 14 16

Editor’s Note Welcome Letter Readers’ Letters New! Member Benefits Member News Resort News

On t h e c ov e r Blooming Monkshood flowers Nearby A Mountain Lake, Austrian Alps Photography By Ingmar Wesemann/ Getty Images

40 ON LOCATION A Maltese Memoir Island history and culture By Lorraine Karabin

42 PLAY Flipside of Florida Discover family-friendly Daytona

47 RELAX Scandinavian Beach Retreats Perfect summer getaways in Finland, Sweden and Denmark By Mary Anne Evans

5 0 % o ff

C a r H i r e va l u e s

When you book using your points before 30th September

E n d less vac at i o n 5

Welcome I hope your summer was filled with sunshine and happy holiday memories – hopefully with RCI! We enjoyed our family break, but as usual it was over too soon and we’re already thinking about the next one. Again we face a battle of wills between the children and adults, although we are getting good at compromise! The one thing we don’t compromise on is quality, and that’s something RCI takes very seriously too, with high-quality affiliated resorts worldwide, all of which are rated by you, our members. Summer’s end doesn’t mean the end of holidays – RCI has an array of great winter getaways for you to enjoy. Whether you want to take in a snowy landscape or enjoy some winter sun, I’m sure we’ll have somewhere to suit. And don’t forget, your RCI membership gives you access to even more holiday options through other companies in our

Wyndham family group, which include the Hoseasons Group, Wyndham Hotels, cottages4you and James Villa Holidays, such as the one pictured above in Catalonia, Northern Spain (Santa Lucia 8188). You’ll find there’s plenty to choose from, so if you need help finding the perfect destination, or making the most of your timeshare ownership with RCI, speak to one of our Guides or check out our newly launched ‘Your Guide’ section of this Endless Vacation magazine which takes you through the holiday world of RCI – turn to page 56 to find out more. Don’t forget to plan ahead to take advantage of some great offers, including our half-price Points Partner car hire sale in September. I hope you find much to inspire your holiday planning and brighten those winter months.

Sean Lowe Managing Director RCI Europe, Middle East, Africa and India

Easy Planning Easy Booking Login to RCI.com

Member Services: 0845 60 86 380

6 Au t u m n / w i n t er 2 0 1 3

or call us today!

RCI Travel: 0845 60 86 265

READERS’ LETTERS

Letters from our readers

the best holidays of our lives

PHoto: PREviouS PAGE: MARK coStER/JoAnnA MooRE; tHiS PAGE: SHuttERStocK

a guarantee of quality “Rci makes holidaying such a pleasure. My family and i have had some of our most memorable experiences at Rci affiliated resorts, especially at Sunset Beach Resort (1469) in Malaga, Spain, where everything was so professional and efficient, from the booking desk on. “i believe in going on a holiday once a year, but want a destination that is out of this world – not an easy task – but with Rci several locations are up for grabs making it so much easier to organise. i’ve recommended many of my friends to sign up and they have done so.” – Prakash venkatakrishnan, Dubai, UAE. RCI Member for 5 years.

We want to hear from you! We love to hear your top tips and Exchange Holiday experiences with Rci. Please email us at EV@Rci.com or write to us via the address on page 9. Any letters or top tip published in the magazine will win an Rci Goody Bag.* Please include your membership id, address and phone number. We also welcome your photos, ideally in jpeg format via email, as Endless Vacation cannot be held responsible for lost or damaged photos or slides. We reserve the right to edit submissions. *See enclosed insert for RCI Goody Bag details.

Rci Exchange Holidays are unforgettable. We have enjoyed the best family holidays of our lives ever since buying our timeshare week in Porto carras, Halkidiki, Greece. We have visited our home resort and exchanged to many resorts of similar quality, visiting destinations such as corfu, Rhodes, Heraklion (Koutouloufari), Rethymnon, Paros, Hydra, cyprus and more. the most beautiful holidays and the ones we will never forget were at classical vacation club at Kos imperial (7741) which we would like to visit again sometime – it is such a nice resort with exotic beauty and endless pools! – Penelope Papakonstantopoulou varsou, Athens, Greece. RCI Member for 20 years.

star top tip congratulations to Mark and caroline Longman from ceredigion in Wales, who have won a £50 Marks & Spencer gift voucher for submitting the latest top tip. the couple, who have been Rci members for 13 years, have found a great way to save time on Rci searches. they say: “We set up saved searches at the start of the year to coincide with school holidays. We set the date and have an idea on countries to visit. it’s an easy one-click to do, and we can even set up and save favourite resort search criteria. it saves time and allows us to undertake searches regularly and quickly.”

E n d L E S S vAc At i o n 7

C MP NO EW ! EMTEI T MIBOENRS benefits

P H OTO CO M P E T I T I O N S

Snap happy Congratulations to the winners of the ‘My Best RCI Holiday’ photo competition from our Spring/Summer issue.

First prize:

Second prize:

Third prize:

“Kenya is beautiful from the sky, above and below the ocean’s surface – with diving and sea safaris on foot at low tide - and finally on safari in the bush. A complete holiday with Rci!” – Giovanni Marinelli, Italy, who wins a FREE RCI Exchange.

“new Zealand’s spectacular scenery includes ‘Reflection Lake’, that offers a mirror image of the snow-topped mountains in the morning before it is disturbed by wildlife.” – Brian and Ann Holman, UK, who win £100 Stannp.com credit.

the Plaza de España in the Parque de María Luisa in Seville is a beautiful example of the Renaissance Revival style in Spanish architecture, but is also simply a lovely place to relax. – Guglielmo Catalano, Italy, who wins an RCI Goody Bag.

into the wild

Reflection Lake

impressive Andalucia

Dpoints E P O S I T partner CO M P E T I T IONS sale

We won an iPad! 50% off car hire points values thanks to everyone who entered the deposit challenge online quiz to win an iPad in the last issue of Endless Vacation. the winners of the prize draw were nina and dag Evje from oslo in norway, who were delighted to win an iPad. dag said he gained a greater understanding of the deposit process by taking the quiz, despite being Rci members since 1999 and regular users of the exchange system.

8 Au t u M R 2013 mn / W wintE er

dag said: “We love being able to exchange to take holidays in other countries, as having the Septemberas is well the perfect time to get option to take more from youradvantage RCI Points,of asExtra we’re Holidays last minute running a and half-price Pointsdeals.” Partner values sale! You be acent winner tooapplies by Thecan 50 per off sale to checking out the new Guide Points Partner values for‘Your car hire and to Help Plan Your Holiday’ on runs untilYou 30 September 2013, giving page 56chance and entering latest you the to enjoyour fantastic quiz 50 Marks & dealsto allwin overone the of world through Spencer vouchers £25. Affordable Car Hire,worth using brand turn tosuch page to fi nd outBudget, more. names as66 Alamo, Avis, Europcar and Hertz. And don’t forget,

you can also get value deals on other Points Partner products, including: A newly-expanded range of hotel accommodation in destinations worldwide, featuring major brands such as Four Seasons, Marriott, Hilton, Holiday Inn, Premier Inn, InterContinental Hotels and Resorts, Wyndham Hotel Group and RCI sister company, Best Western Nina Dag Evje with their iPad prize. andand Hyatt Hotels

We’re looking for your ‘bright’ ideas in our Autumn photo competition, as the theme is ‘My Most colourful Rci Exchange Holiday’. if you have pictures that capture a bright and vibrant Rci holiday experience or moment, send them to the editor by 28 october 2013 and you could be our next winner!

FIRST PRIZE: A FREE Rci Exchange. SECOND PRIZE: An olloclip 3-in-one Photo Lens for iPhone 5 worth £69.99. A pocket-sized, quick-connect lens solution, perfect for capturing images on the go. visit olloclip.com for more details. THIRD PRIZE: the Snugpak travel Set (worth over £50) includes; a Passport delux bag which has lots of useful compartments to keep your valuables safe when on the move; a Luxury Washbag, ideal for organising your toiletries; a large but lightweight, superabsorbent antibacterial travel towel; and a durable, 100% waterproof dri-Sak. visit snugpak.com for further details.

TO ENTER: Send photos of your most colourful RCI Exchange Holiday, with a few words about where they were taken and what made the experience so memorable, to EV@RCI.com with your name, address and membership ID, or write to the Editor, Helen Foster, Publications, RCI Europe, Kettering Parkway, Kettering, Northants NN15 6EY, England. Closing date: 28 October 2013. See enclosed insert for full terms and conditions.

Deposit Now... To wiN £500 in M&S Vouchers! products have always offered France, Ireland, Spain, Portugal and Fabulous cruise holidays all over additional ways for members to Italy through one of our many sister the world with operators such as How would you like to win £500 worth of Marks & Spencer vouchers? get more from their RCI Points, and brands, cottages4you. Carnival, Celebrity Cruises, Costa during this special half-price sale Cruise, Caribbean and more if you have any All you Royal have to do is to deposit a 2014 week before Points give youcredits the ultimate in account the car on your or hire deals are even more 31 october 2013 to be entered into a prize RCI draw. if your flexibility – you can save you attractive.” Attractions tickets forhat, theme multiple weeks, can combine that name is pulled out of the you will be choice able toand head off borrow points from preceding findon out how to holiday make the parks, tours, theatre store toand trading power to getTo away a special – perhaps to yoursightseeing nearest Marks & Spencer start refreshing and future Use Yearsreserving to maximise most of yourtoRCI Points, shows, experience days and other extra accommodation take familycall and your 2014 holiday wardrobe with your winnings! your holiday 0845 60 86 370. RCI Travel activities in more than 40 countries friends along with you or booking an extra special resort. And don’t forget, depositing your weeks early will experience. Director it really is a ‘win win’promotions situation. are applicable to UK maximise the value of your trading power Sean whichLowe, will Managing East, Africa Accommodation at more than choiceof allow you to get the best possible ofRCI RciEurope, HolidayMiddle For more details seeresiding page 52.members only. For terms and India, said: “Our Points Partner and conditions visit rcitc2.com. 9,000 holiday cottages in the UK, Exchange options available to you.

L E S S vac vAc at At i o n 9 E n d less

NO EW ! EMTEI T MIBOENRS benefits C MP

Bright sparks

NEW! MEMBER B ENEFITS benefits

See the city lights

…and sights

Rc CIi P l a t i n u m m e m b e r s h i p g e t s b e t t e r a n d b e t t e r ! You can enjoy a city break through exclusive priority access with Rci RCI Platinum to destinations including Paris, dubai Dubai and chicago. Chicago.

Big cities cities are arerarely rarelyavailable availableusing using exchange system systemso sothis thisbenefit benefit the exchange gives you you aa range rangeof ofexciting excitingholiday holiday opportunities insome someof ofthe theworld’s world’s opportunities in

Happy landings Rci is offering FREE travel guides to give you the lowdown on your holiday destination. Launched in July, there have been 30,000 downloads. We’ve partnered with ArrivalGuides to bring you travel guides for more than 400 destinations full of useful information to get your holiday off to the best start. download and print them to take away with you. the guides cover popular destinations such as tenerife, Spain, Finland, Hungary, Portugal and italy. they are packed with information about ‘must visit’ places, restaurants and events, with handy maps and much more. visit https://arrivalguides.RCI.com to download your chosen guides.

1 0 Au t u M n / W i n t E R 2 0 1 3

most famous famous cities. cities.To tofind findout outmore more about upgrading upgradingto toRCI RciPlatinum, Platinum,visit visit rciweeks.co.uk/platinum pointstoremember.co.uk/platinum

New for you in this edition find more helpful You’ll find information on getting on holiday with RCI in the new ‘Your Guide’ section of Endless Vacation, which starts on page 56 of this issue.

to provide This section has been designed how you with more information about and works and Membership works Weeks Membership your RCI Points the how it can benefit you in finding holiday of your dreams.

Points RCIPower Trading Your explained 59 59 Depositing Your ownership explained

Introduction to RCI nearly 40 Having been in the business for good and the years, we have witnessed the we work bad in our industry, which is why to ensure extremely hard on your behalf the EU you are protected. We championed with legislation implementation working – TATOC (Timeshare Owners’ Association) the timeshare enhances enhances and and safeguards safeguards TATOC – TATOC the voice is owners owners andfor forexperience holiday experience holiday the timeshare of timeshare owners. owners. timeshare is the voice of and worldwide for With over 4,000 affiliated resorts can Membership Membership your RCIRCI your from, from, to choose to choose for youyou beach a luxurious luxurious it’s ait’s Whether Whether there. there. you you can taketake a last sun or sun winter winter some well-earned some well-earned beach holiday,holiday, yours. is yours. is choice the the choice getaway,getaway, a last-minute or minute

Unrivalled choice than 4,000 resorts in Unrivalled Access morechoice

around 4,000the 100 countries more than approximately Our network covers timeshare – the largest selection of countries world resorts in approximately 100 from any Exchange resorts available largest around the world – this is the Holiday provider available selection of timeshare resorts types of provider. different Exchange Holiday You can anyexperience from RCI’s exchange accommodation with different can experience brands With RCI you partner Wyndham our types of exchange options with

partner brands Wyndham flexibility Unique

YOUR HOLIDAY

to help plan your holiday

YOUR GUIDE TO HELP PLAN

Your guide 56-57 Introduction to RCI

including,

RCI! with Holidays Canvas for your week GreenParks, Get more Landal in RCI’s fair and down up and Trade Holidays. Villa and James flexible exchange system can take Receive Deposit Credits so you you love

the right You and millions of others made Exchange choice decision in joining RCI’s community and here’s why…

in the places flexibility more holidays Unique

points with RCI! for your more hide Get don’t anything! Our trading power We andneed fairyou in RCI’s down andyou what Trade exactly show valuesup exchange holiday system. flexible to get on

60-61

and your Deposits Our points can combine hide anything! You We don’t holiday dream get your you need Credits what Deposit exactly youto values show

60-61 How to book an Exchange Holiday How to exchange your points

to get on holiday.

Service excellence

in Use from another pointsexperience borrow 40 year’s You nearly Withcan in RCI’s or even can trust youholiday your dream timeshare Year to getexchange, and expertise for a small fee. knowledge rent some points

62-63

Available 24/7, RCI.com allows

62-63 RCI membership benefits RCI membership benefits

your holidays easily with a wide

you to plan selection

Highest tools with just one click of usefulquality

reviewed All RCI’s affiliated resorts are and 45% of them

assurance for quality quality Highest

resorts are reviewed quality awards. RCI affiliated All RCI’s have of them are for quality assurance and 45% resorts is of RCI-affiliated The quality by members gold crown rated you rated by members. We appreciate are The quality of RCI affiliated resorts on the resort sparing the time to feedback you rated by members. We appreciate resort so we can ensure you stayed in, on the resort sparing the time to feedback standards are maintained. resort quality you stayed in, so we can ensure quality standards are met

Jon. Christel her husband. her husband with Jon Christel DeHaan co-founded RCI and began developers developers with timeshare timeshare work with to work to saw an opportunity an opportunity saw Christel of getting goalmembers getting of the with the goal Holidays with Exchange Exchange Holidays facilitating and began facilitating with different with worked She She worked holiday destinations. destinations. exciting new andholiday toexciting new and to members from to affiliate week(s) yourfrom, your week(s) you’ve purchased purchased the one likeyou’ve the one resorts, resorts, differentlike to the RCI RCI Exchange access to the owners access their owners theirgiving with RCI, themgiving with RCI, them to affiliate we have whilstbecome we have Today, whilst network. HolidayToday, network. Holiday Exchange company, exchangeexchange largest timeshare world’stimeshare thelargest world’s the become exchange your timeshare timeshare fulfilling goal ofyour fulfilling goal ofthe the company, CUT-OUT one priority. priority. one number our number our remains remains exchange & KEEP!

64-65 64-65 Glossary of terms Cutting through the jargon 66 Win £25 Marks and 66 Spencer Voucher

Win £25 Marks and Spencer Voucher

HOLIDAY

HELP PLAN YOUR

YOUR GUIDE TO HOLIDAY

conditions please

refer to enclosed

Deposit 1 Exchange your week early to get the best your points Deposit Trading Why let your points Power. Deposit expire, RCI.com whenon you or call us. Once exchange youahave deposited could them for begin your search! great holiday atyou an can RCIaffiliated resort?

The RCI Points 2 Exchangeprogramme gives you the flexibility search to take a full Simply go to RCI.com week or just a few days – whatever is available or call us to request that suits. your Exchange (Nightly Holiday. stays available If the at selected holiday you resorts want only is notinthere – limited Europe.) yet add an On-going Search and let us continue to work for you 24/7. 2 Send a friend on holiday! 3 Exchange Do you have points confirmation you are unable to use? Once you’ve When you purchase found your an RCI perfect Guest holiday, Certificate, simply confirm friends and family to complete can enjoyyour a great holiday RCI exchange. holiday You as a giftwill receive from you. your holiday confirmation (Guest Certificateby email must recipients or bybepost. at least 21 years Don’t forget old.) to book Trading Power Protection! 4

Identify

your Forholiday more information priorities On RCI.com select aboutthe RCIrange Points of dates you can travel andincluding you’ll seehow ALLto exchange your available Exchange Holidays. visit pointstorememb Decide what’s er.co.uk most important for you and your family - do you want a beach, skiing, lakes or health spas, maybe with golf thrown in? Use the search filters to look for your ideal holiday by type to get what you want.

Travel essentials

†For terms and

conditions please

Resort Directory

at rci-order.com

refer to enclosed

on RCI.com is the ultimate holiday planner, packed with over 4,000 affiliated resorts in RCI’s exchange network, plus resort images, videos, member reviews and so much more!

TOP TIP

Visit the online Resort Directory where you can view resort photos, videos, read member reviews, check out local activities, weather and more

insert.

The RCI Directory

insert.

Extend your What is points! an

Points which you do not use within On-going one Use Year are automatically Search? saved into a second On-going Use Year. Need Search moreistime? like putting For a small yourself fee on a can waitlist you for your extend your holiday. points for You simply a third enter year. your desired holiday criteria and RCI searches you 24/7, notifying 4 forTransfer you once a resort your points match is found. If you It’s a simple, hassle do not plan to use free way look for the holiday your points, you cantotransfer of your dreams! them to another RCI Subscribing Member. A small Alternatively call fee applies. Please call for more information. our helpful guides to discuss your holiday requirements.

Let our partner RCI Travel† assist with your travel arrangements. They offer great deals on flights, car hire, cruises, travel PREFER insurance, A PRINTED airport parking and more. RESORT DIRECTORY? Visit rcitravelstore.co .uk or call us. Order online

PREFER A PRINTED Travel essentials

Let our partner RESORT DIRECTORY? RCI Travel† assist with your travel arrangements. Order online They offer great deals on flights, car hire, at rci-order.com cruises, travel insurance, airport parking and more. Visit rcitravelstore.co .uk or call us.

EASY PLANNIN

G. EASY BOOKING .

OR CALL 0845

60 86 380 TODAY

YOUR GUIDE TO HELP

why we’ve terms can be, thats that’s why we’ve how confusing some some terms can be, We know We know how confusing help it all make sense. sense. guide to to help it all make included this included this guide Deposit window

Timeshare

of holiday ownership. Timeshare is a form Timeshare right (either directly or through You own the of holiday ownership. resort Timeshare is a form (or longer)orinthrough to use a week a “club”) the right (either directlyof time. You own period for a set resort accommodation week (or longer) in a “club”) to use a time. for a set period of accommodation ownership”, Also known as “holiday ownership” “your week”,as“shared “holiday ownership”, Also known

ownership” “your week”, “shared into a current has been entered A resort which Affiliated resort with RCI. into a current agreement business which has been entered A resort with RCI. business agreement Also known as “partner”,

Affiliated resort

“resort” “associate”, as “partner”, Also known “associate”, “resort”

period in which members The 24 month Points Allocation their week(s). may deposit points that you receive Annual amount of value of your week. Year based on the windows” each Use Also known as “reservation Also known as “reservation

Holiday

windows”

another resort in your week to go to

Exchange Partners Points another destination. who are current partners External companies to use points “holiday”, “swap”, you Points, as allowing RCI known with Also i.e. car hire, hotels, , “Exchange” make reservations to“vacation” cruises, etc.

Holiday partners” Extra Also known as “network resorts at RCI affiliated Week long holidays cash. which you book with

Exchange

Developer

resort; the freehold of the The company owning and leisure Developer the accommodationof the who constructowning the freehold The company employ a management They may also facilities. the accommodation resort; who construct resort. the resort. run the and run company tofacilities and leisure “affiliate”, Also known as “resort”, “affiliate”, Also known as “resort”, “management company” “management company”

Deposit Points your week with RCI to exchange points for

of Deposit an annual allocation value. You receive week of comparable your points for anotherand you can exchange your week the RCI network. resorts other “bank”, “spacebank” toAlso aswithin known Also known as “currency”,

“credits”,

go to another your points to week”, Exchange Also known as “bonus re. destination/timesha “cash booking”, “rental” “points holiday”, Also known as “swap”, it your week, RCI assigns When you deposit Power. as Deposit Trading trading power, known

Trading Power Deposit “vacation” Extra Holiday

resorts “currency”, at RCI-affiliated holidays as “DTP”, “credit”, Week known Alsolong with cash. you which your week” of book “value Also known as “bonus

Trading Exchange booking”, “rental”

Floating week

Combine your Deposit

Credits so your Deposits or Deposit Combine Pure Pointsexchange for a holiday that has to can that you that are not associated week. If you own points deposited power than your greater trading timeshare, this is known a specific week of as ‘Pure Points ownership’. your weeks”, “join Also known as “bundle your weeks” your weeks”, “mix “currency”, Also known as “points”, “credits”

Deposit Credit

Holiday of your Exchange If the trading power fees power of the weeks Maintenance is less than the tradingfees direct to theDeposit receive a pay maintenance You have deposited, you will you upkeep and quality towards ensure general resort to used (or combined) Credit that can be covers everything, from and it your resort offuture Exchange Holiday. facilities to a and refurbishment of rooms running costs. back”, day-to-day the known as “change Also “credit”, “change” fees”, “dues”, Also known as “management “resort fees” Fixed week an at of timeshare You own a fixed week change resort that does not rating Resort RCI affiliated are awarded RCI’s affiliated-resorts year. Each everyof on the comment card a quality rating based “fixed members. RCIweek”, “home asfrom received Also known scores week” RCI Silver “timeshare as RCI Hospitality, are known ownership”, They Crown and RCI Gold

Crown.

rating”, Also known as “resort “5-star”, “key rating”

affiliated timeshare at an RCI You own a week of the You will need to contact which is not fixed. details (week(s) and/ resort for your allocation your before you can deposit or unit number(s)) week with RCI. Also known as “floating

PLAN YOUR HOLIDAY

Cutting through the Jargon…

“values”

We look forward to talking with you soon!

Once you have found your perfect aSee the average holiday, trading simply confirm required to to complete power book a holiday your RCI Points in your chosen Exchange. You will destination receive your holiday confirmation by email Resort or by post. Be sure to give us your email address Directory so you can receive your confirmation as quickly as possible. View resort photos, videos, read member 3reviews, Bookcheck Points outProtection local activities, weather If you and need more!to cancel your Points Exchange, Points Protection ensures that you will be refunded 100% of the points that you used for that booking.

†For terms and

PLAN YOUR HOLIDAY

Saturday 12 october – starting every hour from 9am to 4pm! to book, simply email us at appointments@RCI.com with your membership number, phone number, chosen date and time. We will then phone to confirm your appointment and call you at your chosen time.

YOUR GUIDE TO HELP

You can now talk through your membership queries with an Rci Guide! For a limited period you will be able to book a personal telephone appointment with an Rci Guide. that way you can get all your questions answered in one dedicated call and be well on your way to getting on a great Rci holiday. Appointment slots are available on Saturday 28 September and

Exchange 2 Book your Planner Points Holiday

Search tips..

Follow these 4 simple steps to book your Exchange You Holiday: still have time and options… 1 Deposit your week

Deposit Search for a Points Holiday

HOLIDAY

The earlier you start to plan, the more holiday options you’ll have to choose from AND the more likely you are to find what you’re looking for. RCI.com has some great tools to help you do just this…

TOP TIP Combine your Deposits in order to book Exchange Holidays with higher ETP than your DTP

Finding your perfect Are your points Exchange Holiday… close to expiring?

Follow Planning these 4tools simpleon steps rci.com to book your Exchange Holiday: Calculator Once you have registered, log on to RCI.com using Enter your theusername start dateand andpassword. unit size ofToyour get started, holiday simply time to select calculate RCI Points what the Holidays trading from the of power top menu your bar.will week Alternatively be before depositing call us to help you search for your holiday.

HELP PLAN YOUR

Planningyour Finding an perfect Exchange Holiday… Holiday… Every The earlier exchange you start option to plan, in thethe RCI more system is assigned holiday options a trading you’ll power havevalue, to choose known from as Exchange AND the more Trading likely Power you are (ETP). to find Unlike what Deposit Tradinglooking you’re Power,for. Exchange Trading Power does change due to supply and demand. This value is compared to that of your Deposit Trading Power (DTP) to determine which Exchange Holidays are available to you.

YOUR GUIDE TO

How to book exchange an your ange Exch pointsHoliday

time”, “variable

week”, “floating deposit”

Maintenance fees

fees direct to the You pay maintenance upkeep and quality resort to ensure general from it covers everything of your resort and and facilities to refurbishment of rooms costs. the day-to-day running Also known as “management “resort fees”

fees”, “dues”,

Resort rating

resorts are awarded Each of RCI’s affiliated on the comment card a quality rating based are RCI members. They scores received from RCI Silver Crown and known as RCI Hospitality, RCI Gold Crown. rating”, Also known as “resort “5 star”, “key rating”

“3 star”, “4 star”,

“3-star”, “4-star”,

week”, “cash

Power

RCI exchange system Every option in the power, known as Exchange is assigned trading Trading Power. “exchange value”, Also known as “ETP”, “value of your exchange” For terms and conditions

relating to products

and services from

page 56-66 please

see enclosed insert.

Holiday money made easy Rci is giving you an easy way to take your holiday money abroad. We’ve teamed up with corporatePay to bring you the Rci visa Prepaid currency card, a safe and easy way to carry money when you go on holiday. Better still, the award-winning Rci visa Prepaid currency card could also function as your Rci membership card.

The benefits include: competitive exchange rates – every time

no AtM withdrawal or transaction fees abroad*

Widely accepted at AtMs worldwide and at merchants displaying the visa Brand Mark

chip and Pin protection with the security of a 24-hour lost and stolen line.

To find out more and register for your card visit www.rcicard.co.uk. * See back page for Terms and Conditions.

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ME eW mb nB ew benefits N !e MrE M E Rs B ENEFITS

The Personal Touch

NEW! O N R C I . com COM on rci

RCI.com Here to help More from RCI.com if you don’t feel you are making the most of your timeshare and Rci membership it may be because you are unsure of how to use it or not even aware of some of the services we offer to help you to get the holiday of your dreams. We constantly review the support, planning information and educational material we give you on RCI.com – your website – and have recently added a number of new functions to make the site easier to use. Read on to see how the site can help you. And there’s more to come from RCI.com soon – so watch this space!

RCI.com is the perfect place to manage all elements of your Rci membership. the site contains a range of guides on how to make the most of your timeshare and Rci membership, as well as everything you need to research and book your Rci holiday exchange.

RCI.com contains: 30,000 member reviews over 65,000 images of our affiliated resorts and videos (Rci tv has over 440 videos including destination and resort information) Personalised messages about your account, together with any applicable offers.

1 2 Au t u M n / W i n t E R 2 0 1 3

RCI.com the facts: 48 million online searches by European members in 2012 – that’s 133,000 per day! 67% of European members are registered on RCI.com 27% of European member bookings in the first half of 2013 were made online.

our new click to chat service is proving a popular function on RCI.com, with members able to ‘chat’ online with an Rci Guide to clear up any questions they have in real time. over 74 per cent of members who have used click to chat fi nd they don’t need to call Rci. our Guides are trained to help with any enquiries, so give it a go next time you have a query. the service is available Monday to Friday from 9am-6pm – subject to Guide availability. Sue nixon, an Rci member from Kettering, clicked to chat and was delighted by the service she received.

After confi rming an exchange on RCI.com to get a discounted exchange, fee i noticed the ‘live help available’ option. Almost immediately i was chatting online to an agent who was very helpful and cleared up an enquiry i had instantly. What a brilliant service to offer! – Sue Nixon, Kettering

Better browsing An important new feature, which some users will see instantly when using the site, is our new browser ‘sniff er’, which recognises if you are using an out-of-date web browser – the software that enables you to surf the internet – that doesn’t work well with our site. if this is the case, you may not be able

to access and use all the site’s features. if you are using an outdated browser you will get a pop-up message giving you the option to upgrade to the latest version of your browser. it’s safe and easy, as well as free, and will ensure you can access everything on RCI.com.

Just for you Rci RCI has a range of special off ers designed just for you, offers and logging into your Account on RCI.com means you’ll never miss out on a great deal, off er offer or account management reminder. this This personalised service means all the information you need to maximise the value of Rci RCI membership is in one place and you can instantly see what exclusive off ers and offers deals are available, and click to fi nd out more. find this This could mean anything from an Extra Holiday deal or to a special offer on Exchange or Points Partner deal to a Renewal fees.on Renewal fees. special offer the offers’ tab is on the The ‘My Offers’ top left of the Home Page – make sure it’s the fi rst place first you visit when you log in!

My Offers • Extra Holidays • Extra from £199!

Important Messages

Travel by 30th Time to Exchange! November 2014

Planning your next holiday Don’t let your Deposit Trading Power on RCI.com has never of 12 expire on 30-Nov-2014 been easier!

A little goes a long way no need to get frustrated when timed out of a search session on RCI.com as the site will now give you a helpful message just before your session is about to expire. if you have been inactive for 25 minutes we will prompt you to extend your session. WeFEATURE: have also NEW Nowintroduced search for resorts new in the Balkans and Easternfi Europe RCI.com search ltersonto make it even easier

to nd the holiday exchange Nofineed toexact get frustrated when and facilities you want.session You can timed out of a search on now search resorts RCI.com as for the affi siteliated will now give that allow petsmessage or have WiFi onsite, you a helpful just before for example see pageto36. your session– is about expire. response to requests Ifinyou have been inactive from for our members, added ayou newto 25 minuteswe wehave will prompt regional fi ltersession. to enable you to extend your search for resorts in the Balkans We have also introduced new and Eastern search filtersEurope. to make it even easier

Another feature gives Rci to find thenew exact holiday exchange Platinum members a ‘Priority and facilities you want. You can Access’ resort function now search forsearch affiliated resorts directly from the page. that allow pets ormain havesearch WiFi onsite, it is example another great benefi36. t for our for – see page Platinum members, so if you’ve In response to requests from our not yet upgraded nowa is the members, we havethen added new perfect regionaltime! filter to enable you to search for resorts in the Balkans and Eastern Europe.

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on rci com ME eW mb rN nR eCw N !e O I .s COM

It’s good to chat

RCI: Holidays you can count on With Rci you can jet off on holiday to more than 4,000 affiliated resorts around the world, as well as having access to a great variety of holiday experiences through our sister companies – from camping to cottages. curious about how others are using their Rci membership? Here’s a look at the ways in which our members have been taking advantage of their Rci benefits.

one rCi member has gone on holiday in

25 COUNTRIES

More than

through rCi in the last

More than

100,000

150,000

five years

rCi members took an autumn holiday in 2012

members sent family and friends on holiday with a

Guest certiﬁcate

GREECE

ITALY

FINLAND

SPAIN

PORTUGAL

MADEIRA

CANARY ISLANDS

in 2012

FLORIDA

MEMBER NEWS

tHE WAY You HoLidAY BY tHE nuMBERS

RCI European members have visited these countries and destinations most frequently 1 4 Au t u M n / W i n t E R 2 0 1 3

HERE TO HELP: Mark Caldicott is the driving force behind the TATOC Helpline.

As a timeshare owner you now have a greater say in the running of your resort, as well as the industry, thanks to uK leading consumer association, tAtoc. the timeshare Association (for timeshare owners and committees) or tAtoc for short, has a mission: ‘to safeguard and enhance the timeshare holiday experience for existing and prospective users and to be the voice of owners.’ And it is delivering. Formed in 1989, tAtoc is run by timeshare owners for timeshare owners and today is a powerful organisation, with 92 resort members throughout Europe, representing thousands of timeshare families. it has established a range of initiatives to fulfil that mission, including a Resort Accreditation Scheme based on the provision of excellent timeshare holiday

experiences, and timeshare codes of conduct and Practice that its members must adhere to. A highlight achievement was the launch of a consumer Helpline in 2008, which now receives more than 45,000 calls and emails every year. it has helped consumers to either recover, or avoid losing, around £5 million in that time. the good news is that complaints account for only three per cent of calls – the majority are simply enquiries for guidance on how to use timeshare ownership. An increasing number of calls are about resale companies and tAtoc has launched a ‘don’t deal with cold callers’ campaign to combat fraudulent companies operating in this area. Mark caldicott, tAtoc’s consumer Helpline Manager, said: “if owners want general advice and a list of reputable resale companies they should call us or visit the website for details of companies which have committed to tAtoc’s consumerfocused Resale code of Practice and have been examined to ensure compliance.” the organisation regularly advises the European Parliament and the uK Government on industry matters, as well as working with the police, solicitors, trading Standards, citizen’s Advice Bureaux and banks in consumer matters. Harry taylor, tAtoc’s chief Executive, said: “We want to safeguard the quality of the timeshare ownership experience and the future of the industry by developing strong working relationships with all the parties involved – individual owners, owners’ committees, developers, management, exchange companies and more.” tAtoc’s annual conference uniquely brings all these parties together in the same room. Rci maintains a strong presence at the event, and has a long-standing

MEMBER NEWS

Giving you a voice

relationship with tAtoc, sponsoring its conferences and quarterly member magazine Sharetime, which is packed with news, stories and information for timeshare owners. Harry added: “our remit is actually quite simple. We want to ensure that timeshare evolves to meet the changing needs of current and future owners and continues to provide a modern, high-quality, cost-effective, holiday experience.” to find out more about timeshare ownership and to join tatoC visit tatoc.co.uk or email info@tatoc.co.uk Call tatoC Consumer helpline on 0845 230 2430

MISSION POSSIBLE: Harry Taylor is on a mission to bring owners, developers and exchange companies together.

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B R A N D N E W P L AC E S So far this year we’ve added 51 new affiliated resorts to our exchange network to widen your holiday horizons. the latest resort to join the Rci network is on the island of tenerife. Royal Sun Resort (d013) enjoys a fabulous cliff top location with panoramic views over the sea, marina and tranquil village of Los Gigantes. the resort benefits from designerfurnished apartments, a range of on-site restaurants and an array of facilities. the resort’s 120 modern and spacious apartments enjoy wonderful views of the Atlantic ocean and the local areas of Los Gigantes and Puerto Santiago. You can choose from studio, one-, two- and threebedroom apartments, all having a balcony or terrace with sunbeds.

A different island experience is on offer at Tresco (0591), which is located on the island of the same name, 28 miles south west of Land’s End in cornwall. Accessible by plane or ferry, the tiny family-owned island measures only about two and a half miles long by a mile wide at its broadest point. only 150 people live on the island, golf buggies and service vehicles are the only traffic, and there is no mobile signal. You are getting back to nature in this destination, but this Rci affiliated resort offers plenty of contemporary luxury too in its new Sea Garden Cottages, which are now available to Rci members.

Royal Sun Resort

Rated 9.5 out of 10 by The Times newspaper and with a 5-Star Gold Award from visit England, the cottages have stunning sea views. the accommodation features a double bedroom, lounge and kitchen, with balconies or terraces.

Tresco’s Sea Garden Cottages

tktk

RESORT NEWS

Resort news

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Sunny Coast Resort and Spa

N E W- LO O K S PAC E S Sunny Coast Resort and Spa (1201) in Malta is currently undergoing a refurbishment. Five floors of apartments, located in the popular town of Qawra just minutes from the sandy beach, have been renovated in the past year, with the addition of air-conditioning units and upgraded bathrooms. A number of enhancements have also been made to the lobby and reception areas, as well as improved wheelchair access and the addition of new disability accessible bathrooms. david Jaccarini, the resort’s General Manager, said: “owners feel proud that the resort invests year after year to keep the property up to date and ensure that it keeps its place as one of Malta’s top destinations.” External management company, Resort Solutions Limited (RSL) manages a number of properties across Europe and has upgraded several in the past year. Club Le Bristol (2528), in the popular winter sport destination of isola 2000 in the French Alps, has seen a €48,000 improvement programme. All units at the chalet-style property have new furnishings and redecoration throughout. closer to home, the first phase of a refresh of four ‘A’ frame lodges at Lakeview Country Club (3908) was completed in February giving them new furnishings. RSL Account Manager, vicky duBois-Sandy said: “We wanted to create a high-quality, contemporary look – the owners are thrilled.” Club Las Calas (1448) in Lanzarote, has updated its recreational areas and introduced two new restaurants – one for fine dining and another offering live entertainment. vicky added: “We recognised the need to offer as much choice as possible and these new outlets have been well received, not least because the work, which cost €340,000, was done at no additional cost to owners.”

Club Las Calas

Hard Rock Hotel vallarta (3544) Nuevo Vallarta, Mexico

Set on the beaches of Banderas Bay, this 348-room all-inclusive resort was completely remodelled. Besides the rock memorabilia, it enjoys Pacific coast views and has four à la carte restaurants, an international buffet, relaxing bars, pools, lounges and more.

Hard Rock Hotel Cancún (2065) Cancún, Mexico

this 601-room resort is in the heart of cancún’s hotel zone and has been fully remodelled. Live like a rock star and enjoy its five restaurants, many bars and lounges, an infinity pool overlooking the beach and a spa with open-air palapa massage areas – and all just a short stroll from the entertainment in downtown cancún.

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RESORT NEWS

More new-look spaces

P l ay the alPs

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SUMMER IN THE ALPS

There is a lot more to the mountains than snow and ski. The glorious mountains of Switzerland, Austria and France are perfect summer retreats. B y Pa u l wa d e , r o G e r B r ay a N d s a r a h l e e

MOUNTAIN HIGH: The stunning Matterhorn.

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he Alps are just as amazing in the summer months as they are in the snows of winter. The greens of the valleys and colourful spread of meadow ﬂowers is just as enticing as anything the Mediterranean has to offer, and it comes with the warmth of the summer sun.

But unlike the Romans, who had to hike over the mountains, you can take the cable car up to the Gemmi Pass. From 7,709 ft up, explore an array of easy walks, including a two-hour stroll around the clear, glacier-fed Daubensee Lake. Look out for some unusual birds, such as bearded vultures and black alpine choughs.

Stunning Switzerland With the Matterhorn and 50 more peaks topping 13,123 ft, the mainly Frenchspeaking Valais canton along the Rhône Valley is known for its rugged landscape. A good holiday is all about refreshing the soul as well as the body, and nowhere does it better than Leukerbad. Here, 4,593 ft above sea level, think clean air and sunshine, stunning mountain views and hot mineral springs dating back to Roman times.

At the Leukerbad Therme, with its panorama of mountains and meadows, unwind in the outdoor pool in 36°C water.

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– Pau l wa d e

Chill out in one of Leukerbad’s many pools, fed by natural springs. At the Leukerbad Therme, with its panorama of mountains and meadows, unwind in the outdoor pool in 36°C water, then enjoy a

relaxing shoulder massage under a jet of hot water. Healthy exercise demands healthy food, and the Valais is known for its organic produce: butter, cheeses and bread, air-dried beef and mountain lamb. Enjoy them with local wines at the Weidstübli (weidstuebli.ch), a cheerful chalet-like restaurant serving traditional dishes, a 30-minute walk from the town centre. By contrast, little Champoussin in the Val d’Illiez is on the edge of one of Europe’s biggest ski resorts. In summer, at 5,183 ft, the view is filled by the 3,257 ft Dents-du-Midi. These jagged peaks cut into the azure sky, where paragliders love to frolic. On the ground, walking is a pleasure along 60 miles of marked trails. Few sounds break the peace, only the deep clang of cow bells or the piercing whistle of a marmot or mountain

eAT Leukerbad – Enjoy delicious Nusstorte or walnut tart at the Café Galleria. (Dorfplatz 10; +41 27 470 11 44) 2

Val d’Illiez – Order freshly-baked breads and cakes at Le Fournil Valaisan. (Place du Village; +41 24 477 11 61) Megève – For a reasonably priced inventive menu try Flocons Village. (Rue St Francis; +33 4 50 78 35 01) Val d’Isère – La Grande Ourse. Menu includes delicacies such as lobster ravioli poached in a seafood jus and a crustacean ﬂavoured cream. Fixed price menus from €20 available. (Rue Des Lessiere; +33 6 08 24 34 27)

Zell am See – Villa Crazy Daisy is a lovely café close to Lake Zell serving an imaginative array of dishes for lunch or a light, informal dinner. (Salzmannstrasse 8; +43 6542 72526 2) NOTE: Prices and menus may vary according to season and French restaurants may close on certain days and for longer periods at quiet times of year.

SCENES OF BEAUTY: 1. A traditional Swiss village. 2. Boats on Lake Zell in Zell am See. 3. The many ﬂavours of Megève. 4. Colourful Alpine Rhododendrons above Champoussin.

squirrel. To see how artisan cow and goat cheeses are made, visit Gaby Gex-Fabry’s farm, where wood fires are still used to heat the cauldrons of fresh milk. Fascinating France There could hardly be two French Alpine resorts more different than Megève and Val d’Isère. Though it was skiing that put both on the map, Megève is relatively low at 1,683 ft above sea level, while Val d’Isère, 466 ft higher, sits at the foot of a high mountain. With its cobbled streets and trafficfree centre, Megève retains a village atmosphere, yet is the epitome of chic. Smart shops such as Hermès are neighbours to working farms. Established by Baroness Noémie de Rothschild as a French St. Moritz, the town attracted the rich and famous. Visitors included Sacha Distel, Charles

Azanavour and Jeanne Moreau. The writer, artist and filmmaker Jean Cocteau dubbed the resort “the 21st arrondissement of Paris”.

With its cobbled streets and traﬃc-free centre, Megève retains a village atmosphere, yet is the epitome of chic. – r o G e r B r ay

Megève offers a range of walking routes, from the short – 1 hour 15 minutes taking in eight fountains and two tumbling streams to a 5 hour 30 minute hike up through the hamlets of Coin and Ridgeland to the Jaillet Pass for great views over the Mont Blanc range and the village. There’s a golf course, fishing in the Lac de Javen (permits from the Tourist Office) and swimming in a lake -

the Plein d’Eau at Combloux. Take the Rochbrune gondola lift and descend past a series of information boards with details on wildlife such as marmot and eagles. From 9 July to 25 August guided walks are available on which you will learn more about conservation in the area. Val d’Isère has a more rugged appeal. It was just a small village, isolated in winter by heavy snows, until the road over the pass - the Col d’Iseran - was built in 1937. The road opened access to its ski slopes which, combined with those of neighbouring Tignes, are arguably the world’s finest. From 8 June to 14 July you can ski on the Pissaillas glacier. Slopes are open Look out for your arrival guides on https://arrivalguides.RCI.com today

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eXPLore Leukerbad – In Varen (20 minutes), tour, then taste Pinot Noirs at winemaker C. Varonier. (Hauptstrasse 4; +44 27 473 10 16) Champoussin, Val d’Illiez – From Aigle, take the century-old narrow gauge railway to Champéry for grand alpine views. Megève – Ride up France’s biggest glacier, the Mer de Glace above Chamonix, on the Montenvers rack railway and visit the new Glacorium where the nature of glaciers is explained. Val d’Isère – Feel the rhythm of the Alpine farming calendar with a visit to the Ferme de l’Adroit and learn the art of mountain cheese making and taste the farm’s products.

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Amazing Austria There are so many reasons to visit Zell am See in the Austrian Alps and the neighbouring town of Kaprun during the summer months. It’s a region of peerless mountain and lakeside views and home to some of the most unusual festivals in Europe. Zell am See sits on the edge of Lake Zell – a 2.5 mile wide lake providing an array of activities, including boat trips

There are even picturesque lakeside beaches where locals and visitors alike bask in the warm summer temperatures while looking out upon some of the prettiest landscapes in the world. – sarah lee

and fishing. There are even picturesque lakeside beaches where locals and visitors alike bask in the warm summer temperatures while looking out upon some of the prettiest landscapes in the world. A perfect contrast to this scene can be found high up on Zell am See’s mountains where a high altitude trail on the Schmitten gives hikers a seemingly endless view of the region’s spectacular peaks. The Schmitten is a visitorfriendly mountain, with well paved

and signposted pathways, with many benches along the way providing great opportunities to stop and take in the views and fresh mountain air. The warmer months aren’t for skiers of course, unless you visit the Kitzsteinhorn glacier just above the small town of Kaprun, a 20 minute drive or bus ride from Zell am See. Here the cool temperatures at 9,842 ft allow for skiing in June and July. But Kitzsteinhorn has many other attractions – it’s latest, Peakworld 3000 (lift passes from €32.50) and the National Park Gallery, gives visitors a chance to walk through the centre of a glacier, learning about its structure from interactive exhibits. The National Park Gallery at the end of the exhibition provides spectacular views of 300 mountain peaks that rise above 9,000 ft. There are also nature hikes of the Hohe Tauern National Park which spreads out below, home to an array of endangered birds and small mammals. At ground level, close to Kaprun, Tauern Spa, is an oasis of spa calm with day packages to its 12 swimming pools and 13 steam rooms and saunas (prices start at €18). For a relaxing holiday in the warm summer sun, a mountain high can be a refreshing alternative to the traditional beach destinations.

PHotoS, oPEninG SPREAd: tHinKStocK. PREviouS SPREAd: i-StocK PHoto, tHinKStocK, SuPERStocK, SWiSS-iMAGE.cH. tHiS PAGE: SWiSS-iMAGE.cH

in the mornings from 8am until noon depending on snow conditions and whether the Col d’Iseran is open. Passes cost approximately €25 a day or, for a few euros more you can add a bus ticket to your pass. Summertime also sees the adventurous visitor mountain biking, hiking or walking through the magnificent Vanoise National Park, haunt of alpine ibex and some 4,000 chamois. To relax after a day of activities, take time out at the Centre Aquasportif where you can swim in a choice of pools, relax in a sauna, hammam, whirlpool - or book a massage.

STAY Why not try one of these resorts? Points values from 7,000

Swiss Alps

Les Crêtes-Euroloisirs 3705

Royal Alpage Club 4886

Porte Du Soleil 2843

Member Review: “Quiet and clean, situated in an excellent location for exploring the Swiss Alps.”

Resort Offer: FREE access card letting you take advantage of plenty of activities within Portes du Soleil. See rciresortoffers.com for details.

Member Review: “For summer the walking trails look fantastic”

Resort Offer: 30% off tours. See rciresortoffers.com for details.

FRENCH Alps

Austrian Alps

Resort Offers Visit rciresortoffers.com for great value resort offers on travel and attractions such as Free Access Card and Multi Pass to help explore the local areas.

Résidence le Bellevarde 1584

Hotel Interstar R884

If you need to cancel your holiday for ANY reason, Points Protection ensures you will be refunded 100% of the points used to book – you can then use them for a future holiday!

Easy Planning Easy Booking Login to rci.com* today for more resort information, or to book. *or see page 6 for contact details Points value: Based on resort 4886 - Hotel room (Weeks 43-49), correct as of 24.06.13 but subject to change and availability. Resort reviews and offers: see enclosed insert.

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P l ay keNya

KENYA THE COAST

WITH THE MOST

The Indian Ocean – and the chance to meet the elephants – what more do you need on a holiday? On and off shore, Kenya’s Swahili coast is pure magic. By Melissa shales

f you are considering Kenya as a holiday destination and thinking safaris – then think again. Though the heartland of safaris, Kenya surprises with its array of amazing holiday activities, as well as perfect places to take some time out to kick back and relax. On the beach A seemingly endless ribbon of golden sand braids the edge of the gleaming blue waters along the Kenyan coast. Its beaches can be patrolled by beach boys and girls wanting to sell you pretty much anything and everything – and I mean everything… If you take time to talk to some of them, you will glean interesting insights into the vibrant local culture. The beaches are incredibly beautiful and walking on them can be a real 24 Au t u M n / W i n t E R 2 0 1 3

adventure. At Kikambala when the tide retreats it leaves a myriad of extraordinary sea creatures, from spiny sea urchins to starfish, in its wake. At Malindi, the cafés, bars and restaurants crowd down to the sand providing a buzz of activity with beach vendors, bicycles and the odd camel, although compared to many popular European beaches, Kenyan beaches are luxuriously deserted. Watamu is probably the finest of them all, its powdery white sand, palm trees and turquoise waters ranking it among the most beautiful in the world as a true tropical paradise. Water ways The Indian Ocean waters are an amazing playground – warm, inviting and teeming with technicolour life. Three

NATURE RESERvED: (main) Watamu Marine National Reserve. 1. Sheldrik waterfall in Shimba Hills National Reserve. 2. Turtle in Kenyan waters. 3. Striped swordtail butterﬂy in Arabuko-Sokoke forest. 4. Fort Jesus, Mombasa Island. 5. Nile crocodile at Mamba Village (above) African elephant in Mwaluganje Elephant Sanctuary.

separate marine reserves (kws.org) protect the coral reefs at Mombasa, Malindi and Watamu. They provide fabulous opportunities for both snorkelling and diving. Watamu is famous for its coral banks, with more than 150 species of hard and soft corals and over 1,000 species of reef fish. Even ‘learner’ snorkellers can admire them. At low tide you can walk out to the shallowest reefs, while small boats take snorkellers out to explore. Though don’t forget to take sunscreen and a t-shirt, as it is easy to forget the sun on your back when captivated by the underwater scenes. If you don’t want to get wet, there are always glass-bottomed boats. Another popular pastime is game fishing, with a catch likely to include tuna, sharks, sailfish, barracuda, kingfish and marlin. Many visitors love following

in the footsteps of the testosteroneladen Ernest Hemingway who was a regular visitor here, although the custom now is generally to weigh, photograph and throw back your catch. There is a choice of operators, including Malindi-based Kingfisher (kenyasportfishing.net).

Another popular pastime is game fishing, with a catch likely to include tuna, sharks, sailfish, kingfish, barracuda and marlin. Malindi is probably the best place to base yourself if you are into traditional watersports as it offers a variety of water-based activities, from windsurfing and kite-surfing to sea-kayaking.

MeeT THe LoCALS Bike the Coast run escorted cycle tours through local villages, giving you a chance to see something of the traditional lifestyle. BiketheCoast.com The Bombolulu Workshops on the main coastal road just north of Mombasa, is run by the Association for the Physically Disabled in Kenya (APDK). Tour the workshops, learn about the project, have lunch and watch traditional dancing. apdkbombolulu.org The Kipepeo Butterﬂy Project sits within the Gedi ruins complex and is a fascinating local community initiative. It has a butterﬂy house and exhibition, sells honey, silk cloth and other natural products from the nearby Arabuko-Sokoke Forest. Visit on Monday and Thursday mornings when you can meet the local farmers. kipepeo.org

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In Nyali, Mamba village is east Africa’s largest crocodile farm with plenty of other entertainment on oﬀer, from horse and camel riding to cinema and cabaret. landfall in Malindi, while Fort Jesus in Mombasa is a larger reminder of European presence. Kenya became a British colony and time spent wandering the old town of Mombasa, the ruins of the Swahili city of Gedi near Malindi, and the old slave town of Jambo la Mtwana will give you a glimpse of the trappings of old colonialism. In Nyali, Mamba Village (mambavillage.com) is East Africa’s largest crocodile farm with plenty of other entertainment on offer, from horse and camel riding to cinema and cabaret. You can meet the beasts and learn all about them. There is also another crocodile and snake farm at Malindi. Haller Park (lafarge.co.ke/wps/ portal/ke), just north of Mombasa, is an inspirational wildlife park and botanical garden that has been created

from an old limestone cement works. It makes a wonderful afternoon’s outing with masses to see, from peacocks and giant tortoises to snakes, crocodiles, waterbuck and hippos – and it has a real story to tell. In Africa much of the sightseeing is about nature. Just north of Malindi, hike up to the Marafa Depression, a series of dramatic sandstone gorges and gullies known locally as Hell’s Kitchen. Also near Malindi and Watamu, Mida Creek is one of several magnificent places for birdwatching, where local coastal birds are joined by migrants. You can even hire a canoe to paddle through the mangrove swamps – but use plenty of insect repellent. The Arabuko-Sokoke Forest (kws.org/parks/parks_reserves) is a lush, mysterious world with superb bird and butterﬂy life, plus masses of wild ﬂowers and trees. With 52 species of mammal there are opportunities to spot all sorts of animals, from shy bushbuck to forest elephants. Mombasa Old Town A visit to Mombasa’s Old Town is definitely worthwhile, but it is probably worth going in a group and hiring a guide. There are plaques up on various houses giving information, but a knowledgeable guide will add huge amounts of interesting detail about this ancient town, with its Arabic, Portuguese and British history. The centrepiece is the formidable Fort

Jesus, but look for the extraordinary architectural details on smaller houses, from carved window and door frames to elaborately sculpted door knockers. Shops can be expensive here but if you are prepared to haggle there are some wonderful finds.

Watamu is probably the finest of them all [beaches], its powdery white sand, palm trees and turquoise waters ranking it among the most beautiful in the world as a true tropical paradise. Safari adventure If you want to go on safari, it will mean doing an overnighter – or more likely three days. The nearest game parks are on the south coast – the Shimba Hills National Reserve and the communityrun Mwaluganje Elephant Sanctuary (elephantmwaluganje.com) together form the Shimba Hills Ecosystem. This is a great place to see elephants and leopards but it is not Big Five country. To have a chance of seeing the Big Five – elephant, lion, leopard, buffalo and rhino – you need to go inland. Plenty of operators offer three-day safaris to Tsavo and Amboseli, the nearest parks, about five hours’ drive away.

GeTTING THere AND ArouND Direct charter ﬂights with Thomson. Airlines include Kenya, Air France, KLM, Ethiopian, Turkish, Qatar, and Lufthansa. Distances from Mombasa airport to resorts: Mombasa 8 miles; Kikambala 20 miles; Watamu 74 miles; Malindi 80 miles. There are plenty of local buses, matatus taxis and airport shuttles to resorts. Within the towns, tuk-tuks are ideal for short journeys. GIRAFFES AND SCARvES: Giraﬀe in Shimba Hills National Reserve, Beach Vendor in North Mombasa

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Adventure ashore The Omanis colonised the Kenyan coast centuries ago, creating an intoxicating blend of Arabia and black Africa that became the Islamic Swahili culture. In 1498, Portuguese explorer, Vasco da Gama, became the first European to arrive and a memorial cross marks his

STAY Why not try one of these resorts? points values from 14,000 Royal Reserve Safari & Beach Club 4147 Member Review: “Good location by the ocean. Large apartments.” Resort Offers: FREE Half-day city tour or cultural centre visit with any safari booked. Food and beverage offers also available, see rciresortoffers.com for details.

Residence Karibuni 4266 Member Review: “Large resort with private beach. Lots of activities.”

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Mwembe Resort 5888 Member Review: “The grounds and pool were a pleasure, Lorenzo’s restaurant one of the best in Kenya.”

A great benefit of your RCI membership is access to RCI Travel† – your one stop shop for flights, car hire, travel insurance, attractions and more. Visit rcitravelstore.com or call 0845 60 86 265.

Easy Planning Easy Booking Login to rci.com* today for more resort information, or to book. *or see page 6 for contact details Points value: Based on resort 4266 - 2 bedroom (Week 48), correct as of 24.06.13 but subject to change and availability. Resort reviews, offer and †RCI Travel: see enclosed insert.

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e X P lo r e the CaNaries

Consider day trips between the islands or book a two-centre holiday to explore two very diďŹ&#x20AC;erent worlds.

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WORLDS OF DELIGHT

The real beauty of the Canary Islands is in the surprising variety of family holiday activities that can be enjoyed – in year-round sunshine – on the four main islands of Tenerife, Lanzarote, Fuerteventura, and Gran Canaria. B y J e a N e t t e Pa r k i N

here’s something quite special about the Canary Islands. Sunshine and friendly Spanish smiles greet you as you arrive on one of the holiday islands that make up this enchanting archipelago, which sits in the Atlantic Ocean off the coast of Africa. From the cool blues of the ocean that lap onto beaches of golden, white and black sands, to the heights of the magical volcanoes – there’s something for everyone to enjoy in this picturesque part of the world. You can hit the beaches, swimming and snorkelling in warm waters, meander in the sand dunes or clamber aboard boats to see frolicking dolphins. The water parks are perfect for a splashing good time, while gentle sea breezes keep the islands from getting too hot and create the perfect climate for stretching out under the sun. Island hopping is a great way to see the best of the Canaries. Connections between near-neighbours Lanzarote and Fuerteventura make this especially easy, with frequent ferries connecting the two islands and the sailing time being less than half an hour. Consider

day trips between the islands or book a two-centre holiday to explore two very different worlds. The temptations of Tenerife Take a new look at Tenerife, the most popular holiday hotspot in the Canaries. Crowned by the incredible Mount Teide, Spain’s highest peak, and ringed by natural black sand beaches, Tenerife offers plenty to do for all ages. Loro Parque is one of the premier attractions of the island

(loroparque.com). From a parrot paradise, the park has grown into a haven for wildlife, with an impressive collection of marine mammals. Watch sea lions kiss, see dolphins and whales showing off, and find Nemo the clownfish in the incredible aquarium, where everyone will be wowed by the shark tunnel. Little ones will love to see the penguins at play. The waters off Tenerife are the best on the planet for watching the magnificent dolphins and whales, up

LAID BACK LIvING: (left) Lazy river at Siam Park, Tenerife and Papagayo Beach in Lanzarote (above).

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rCI GuIDe TIP

close in their natural environment, as various species of whale and dolphin make annual migrations past the island. The south coast provides the finest opportunities for whale and dolphin spotting, though you can hop aboard an organised tour at your nearest harbour to journey to the best spots. Screams of delight will let you know you are nearing Siam Park’s water slides and wave pools (siampark.net). The park makes for a perfect family day out. In contrast, enjoy the complete peace of a family canter on horseback across the captivating island landscape of hills and beaches.

The island features stunning beaches of golden and white sands, family-friendly attractions and a wonderfully creative and cosmopolitan air. And, when you’ve done all of that, make a beeline for the exciting capital city of Santa Cruz de Tenerife. For a stress-free way to see the highlights of this buzzing city, which is backed by mountains and met by the ocean, book tickets aboard the ‘hop-on hop-off ’ sightseeing bus. A reasonably-priced 24-hour ticket allows you easy access to the best of the city, including the 3 0 Au t u M n / W i n t E R 2 0 1 3

bustling Ramblas and the intoxicating sights, sounds, and smells of the African market. For a truly unique glimpse into local life in this city, travel in February or March at the start of Lent to see the colours of the annual carnival explode onto the streets. You’ll soon discover why this party town is twinned with Brazil’s Rio – host of the world’s biggest and best carnival. Out of this world in Lanzarote Laidback Lanzarote has all the ingredients for a perfect family break. Running at a more relaxed pace than Tenerife, the unique lunar-like landscape is the ideal setting to let imaginations – both young and old – run wild and free. The island features stunning beaches of golden and white sands, familyfriendly attractions and a wonderfully creative and cosmopolitan air. It’s an idyllic island for fun in the sun during the day, with evenings spent wining and dining under a canopy of stars. Lanzarote’s beaches are worthy of any postcard. From tiny coves washed by aquamarine waters, to huge ribbons of sand and rolling seas that are ideal for water sports, Lanzarote caters for all beach lovers. The faultless sheltered bays of Papagayo in the south east, including Papagayo Beach itself, have

protected status and are accessed via coastal pathways from Playa Blanca. The crystal-clear lagoon of Caleton Blanco, near Orzola in the north, is surrounded by white sands and rocky shelters, and is perfect for a quiet paddle. Famara Beach, on the wilder west coast, is vast and frequented by surfers, kite surfers, windsurfers, and picnicking families. The moon-like scenery around Timanfaya National Park was carved out by fiery volcanoes creating the Fire Mountains within the park. Visit as part of a day tour or make your own way to the park, where you can take a guided coach tour around the volcanoes – no other vehicles are permitted to travel this windy one-way route through the heart of this entrancing terrain. The spurting geysers and the giant rocky barbecue that harnesses the sizzling heat of the earth will amaze. To cool down, head underwater for a unique look at Lanzarote – and you don’t even have to get wet. Submarine Safaris (submarinesafaris.com) operate from the beautiful marina at Puerto Calero, which is peppered with designer shops if the ladies want to stay ashore and splash the cash. Take a seat at a viewing hole and watch out for sea creatures as the submarine dives deep down into the ocean.

PHotoS: oPEninG SPREAd: SuPERStocK (2), tHiS SPREAd: JEAnEttE PARKin; SuPERStocK (2); tHinKStocK; ALAMY (4)

Probably the best seafood restaurant on Tenerife is Cofradia de Pescadores on the pier of Playa Teresita. You might mistake it for a boat shack — not for black tie dining — just great freshly caught seafood, simply cooked which is just delicious! – Kirill Fedotov

rCI GuIDe TIP

When in Lanzarote visit Bar La Cueva at Nazaret in Teguise. Candles and natural lighting create a special ambience in this small yet stunning bar. Situated at the foot of the volcano, it is surrounded by small seated caves in a romantic setting. – Gabriell Luksander

Outdoor adventure in Fuerteventura Wild, windy, and wonderful: Fuerteventura is the ideal destination if your family likes to get active in the great outdoors. An Atlantic breeze makes the island of Fuerteventura a hotspot for every kind of surfer, and a great place for beginners to get to grips with these exhilarating sports. The second largest of the Canary Islands, Fuerteventura is the least populated and great swathes of land are given over to nature and peaceful solitude. But hit the beaches and you and your family can enjoy a thrilling ride out on the waves. There are many surf schools dotted around the island and good conditions can be found all around its shoreline so you are never far from an opportunity to hit the surf. Of course, the beaches of Fuerteventura are not the sole preserve of adrenaline seekers. Head to Corralejo to discover mile upon mile of fine, creamy sands and rolling dunes in the Parque Natural de las Dunas de Corralejo. Masses of open space provide playgrounds for children to run around, roll down the dunes, and splash about in the alluring azure waters. Wind breaks are a good investment as the breeze can whip up the sand.

ISLAND ROUND-UP: 1. Cooking over the volcano in Timanfaya National Park, Lanzarote. 2. Palmitos Park, Gran Canaria. 3. Geyser at Timanfaya. 4. Surﬁng school in Corralejo, Fuerteventura. 5. Caves at Barranco de Guayadeque, Gran Canaria. 6. Sand dunes of Maspalomas. 7. Dolphin show at Palmitos Park, Lanzarote. 8. Windsurﬁng at beach near Corralejo, Fuerteventura.

Baku Water Park comes without the sea breeze (bakufuerteventura.com). Also in the port town of Corralejo, this water park is full of slides and rides calling on varying degrees of bravery. The many entertainments are complemented by pleasant areas in which to picnic, relax and simply soak up the sun. Gran Canaria – the jewel in the Canarian crown If the Canary Islands were to crown a beauty queen, Gran Canaria might just bag the title. The island is blessed with natural splendour and a diversity of landscapes not seen elsewhere in the archipelago. From forests of pine and banana plantations that cling to mountainsides, to the undulating sea of sand dunes at Maspalomas, Gran Canaria offers a bevy of beauties worthy of exploration during your holiday. Many families travel in spring, during the Easter and May school holidays, when the island is at its most naturally magnificent with temperatures in the early twenties. Have hours of fun in the sun in the Maspalomas dunes (Las Dunas de Maspalomas). Located in the south of this roughly-round island, the dunes roll away as far as the eye can see and provide ample space for adventure.

Wedged between two lively resorts, the peace and quiet of the dunes is an ideal retreat from the bright lights of the bars and restaurants. Other beaches worth discovering are Amadores, near the resort of Puerto Rico. It’s a man-made beach with sand as soft as ﬂour and as white as sugar. Las Canteras, the city beach in Las Palmas, is a sheltered and pleasant spot in which to spend some time. Nature lovers will adore Palmitos Park (palmitospark.es) in Maspalomas. While the park hosts a range of wildlife, dolphins steal the show every time. Book tickets online in advance to save money, especially if your party fancies a day at nearby water park Aqualand, as you can save even more by buying a combined ticket. While the geological history of the Canary Islands is known and celebrated, many visitors fail to discover the fascinating history and heritage of the Guanche – the aboriginal people who lived on the islands before the Spanish. Visit Mundo Aborigen to see how the Guanche lived, while the gorgeous valley of Barranco de Guayadeque can be explored, wearing walking shoes, to view the caves the ancient peoples called home.

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STAY Why not try one of these resorts? Points values from 18,500

tenerife

Fuerteventura

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Hollywood Mirage 2429 Member Review: “Good location for a holiday in Los Cristianos for both families and couples. Great views from many of the apartments.”

Apartamentos Tropical Park 2403

Dunas Club 2539

Member Review: “There were so many things I liked about this resort. The apartment was very well maintained to a high standard. Los Cristianos is easy to get to by bus.”

Member Review: “The resort location, staff & onsite cafe and restaurant are very good.”

Half Board Offer: Discounted dining options available, see rciresortoffers.com for details.

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Club Casablanca 1668 Member Reviews: “This truly has been the best timeshare location I’ve been to in my 13 years of ownership!” “Follow the recommendations of the Front Desk Staff - I did and was completely satisfied with every restaurant they recommended.”

Club Marina 2378

Elite Fuerteventura Club 6082

Member Reviews: “Lovely resort in a brilliant location.”

Member Review: “This is a nice quiet resort that is within walking distance of the harbour. It is always clean and the food at the Elite Bar is very good. Looking forward to returning very soon.”

“On site restaurant was fantastic.” Resort Offers: Half board and full board deals available. Visit rciresortoffers.com for details.

If you need more points than you currently have to book a Points Holiday, you can borrow more from your next Use Year’s allocation.

Easy Planning Easy Booking

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Lanzarote

Gran Canaria

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Diamond Club Calypso 1915

Club Las Adelfas II 3566

Holiday Club Puerto Calma 2805

Member Reviews: “Location close to the beach, close to many bars and restaurants.”

Member Reviews: “A good resort. Very clean and quiet.”

“Very nice gardens and good reasonably heated pool.”

“Very helpful staff. Within walking distance of the main strip.”

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Diamond Club Maritima 1850 Member Review: “We thoroughly enjoyed our stay. The rooms are spacious and well maintained. The array of restaurants on the nearby strip is fabulous. Will definitely go back.”

Member Reviews: “Well located hotel with plenty to do nearby. Located right next to the marina and the views over it were amazing.” “The apartments were recently refurnished and all was very clean and modern!”

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Club Las Calas 1448 Member Review: “One of the best. Lovely apartments, very clean. Lovely pools and gardens.”

Holiday Club Vista Amadores 4289 Member Review: “The position at the top of the hill gives wonderful views over the beach and to the distant island of Tenerife.”

Half Board Offer: 20% saving off standard menu prices, see rciresortoffers.com for details.

Resort Offers Visit rciresortoffers.com for all of the latest deals available at RCI affiliated resorts, from half-board and all-inclusive options to excursions and spa treatments.

Login to rci.com* today for more resort information, or to book. *or see page 6 for contact details Points value: Based on resort 2539 - 1 bedroom (Week 10), correct as of 24.06.13 but subject to change and availability. Resort reviews and offers: see enclosed insert.

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relaX latest reads

AUTUMN

HIGHLIGHTS As the season changes with an explosion of autumn colour, lose yourself in one of these latest page-turners sure to delight…

Historic Fiction

EDEN FALLS Set between the lush coast of Jamaica, the whirl of London society and the beauty of Yorkshire, Eden Falls is an utterly engrossing slice of historical fiction. In 1909 Jamaica, Millionaire Silas Whittam is struggling to bring his dream of a luxury hotel to life. He’s relieved when his sister, Eve, arrives - basking in the success of her Yorkshire pies and puddings business. But as Eve befriends the staff, secrets hidden by Silas begin to emerge. Back in England, the Earl and Countess of Netherwood try to hide their empty marriage amidst the whirlwind of the London social season; while the Earl’s sufragette sister, Lady Henrietta, could disgrace them all. And for new Labour MP Amos Sykes, times are tough – especially with his wife decorating the homes of the very aristocrats he would like to see ruined. With epic scope and intimate characterisation, Eden Falls is perfect for readers of Kate Morton and Rachel Hore. Paperback available now. Published by Sphere, RRP £7.99. Available as an eBook.

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Sanderson’s writing is fresh and vivid and there is plenty of authentic detail. – t h e s u N day t i M e s

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By JaNe saNdersoN

Romance

CALLING MRS CHRISTMAS B y C a r o l e M at t h e w s

Cassie Smith has been out of work for a while and decides to draw on her love of Christmas to earn a few pounds. She starts by charging for small things, from wrapping presents to decorating trees. Calling Mrs Christmas is born. Millionaire Carter Randall soon enlists Cassie’s help to make Christmas extra special for his children. When it takes up most of her time, it’s great that she has her partner Jim to help with her other clients. But when Carter asks Cassie to join his family on a trip to Lapland, Cassie has to make a heart-breaking choice that could change her life forever… Paperback available October. Published by Sphere, RRP £7.99.

Thriller

THE DOLL’S HOUSE

AUTUMN PRIZE DRAW

B y ta N i a C a r v e r

From the outside, the house was unremarkable. But inside there were pink ribbons and pink walls, stuffed toy animals and a dining table laid out for a tea party. It was a doll’s house. The doll was sitting at the table. Life size, with blonde, pigtailed hair and rosy red cheeks, dressed in her best pink party dress. Her finger and thumb curled round the handle of a fine china teacup. An adult woman. Covered in blood. Dead. DI Phil Brennan of the Major Incident Squad has never encountered a scene like it. They must act fast; the next murder has already been planned and the victim is close to home. Paperback available now. Published by Sphere, RRP £6.99. Available as an eBook.

we have a new Prize draw to win a set of the books featured on these two pages. eden Falls is set in london, yorkshire and which one of the following Caribbean countries? A. Jamaica B. dominican Republic C. Barbados

Travel

ROLLING THROUGH THE ISLES A JOURNEY BACK DOWN THE OLD ROADS THAT LED TO JUPITER’S TRAVELS By ted siMoN

An enchanting travel adventure from the author who inspired the travels of Charley Boorman and Ewan McGregor. Ted Simon returns to Britain to rediscover the country of his youth and the result is a revealing portrait of modern Britain. Packed with fascinating stories, extraordinary encounters and glorious depictions of the British countryside.

Email your answer to EV@RCI.com or write to: Editor, Helen Foster via the address on page X. You must include your name and member ID. Prize Draw closes on 28 October 2013. Many thanks to all the readers who entered our Summer Sizzlers competition in our last edition, the answer was C. Pop Idol. Congratulations to Karen Patience, from Scotland who wins the set of Summer Sizzlers books!

Paperback available now. Published by Abacus, RRP £9.99.

Autumn Prize Draw: There is one (1) prize of a set of 4 books worth £32.96. Books included are one copy of each of the titles featured on Pages 34 and 35 of Endless Vacation Autumn/ Winter 2013 magazine (“Prize”). Entrants must be aged 21 years or over and resident in the UK. The prize is non-transferable and no cash alternative is available. Entry to the prize draw is free and no purchase is necessary. To enter, please email your answer A, B or C to EV@rci.com or write to the Editor, Helen Foster via the Promoter Address on Page 9 by 28 October 2013, stating your name and RCI Member ID. For general terms and conditions see enclosed insert.

E n d L E S S vAc At i o n 3 5

e X P lo r e rCi.CoM searCh Filters

AND YOU WILL FIND… … your favourite holiday activities in exciting destinations you may never have thought of visiting. Three of our members tell us why using the search filters on RCI.com is the best way to get on holiday.

ime is in short supply in my life and, with little time to plan, by using the RCI.com search filters I get to the holiday I want really quickly,” says Rosemary Hutcheson, a former Dentist and now Clinical Dental Director for Aberdeen. She and her husband, Gordon, have been RCI members for 10 years and own at Hilton Craigendarroch (1003) in Royal Deeside, Aberdeen, Scotland. However, since moving home close to the resort, Rosemary says she is glad she and Gordon have the RCI exchange option. “Our search priorities are Golf; Start Date and RCI Gold Crown awards, though I do use quite a few others. The RCI search filter function is self-explanatory and really very simple to use.” Favourite time saver Knowing that resort and unit availability ﬂuctuates, Rosemary recognises the importance of regular searches and the new filters assist in that. She explained:

We have discovered some fabulous new places using the filters to find golf locations. – r o s e M a ry h u tC h e s o N

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“If I really want a particular holiday and departure time, I narrow down our requirements using the search filters and save all that search criteria in ‘My Favourites’ so I can revisit my searches without having to input the detail again and again. It allows me to check frequently to catch inventory as it comes into the RCI system.” The search filter has also been a gateway to destination discovery for the couple, opening up a world of new holiday experiences. “We like the fact the search filters come up with suggestions of places where you can enjoy the holiday activities you want in new and exciting places. “We have discovered some fabulous new places using the filters to find golf locations. We visited Florida in March on an idea from the RCI.com search facility. We are keen golfers and the courses in Florida were excellent and not too crowded. The search facility led us to our best holiday ever – this time to South Africa where our time was split between our golf, safari, and so many other things. It was fantastic and not all about the golf! “We are now booked to visit Portugal – a first for me – with

stays at Four Seasons Vilamoura (2062), and Hotel Ap. Vila Gale Ampalius (2939), also in Vilamoura, in March next year.” Not what it seems Dr Glenys Hart and her husband Dr Douglas Hart of Reading have been RCI members for more than 30 years. One of their favourite search criteria is

Four seasons vilamoura Golf (2602) 2

les Naturelles (4804)

TREASURE TROvE OF HOLIDAYS: 1. Glenys and Douglas Hart cleverly use the ‘Beach’ search filter – but to find accommodation on flat ground rather than golden sands. 2. ‘Ski’ is the favourite RCI holiday search filter for the McGregor family, pictured in Schladming, Austria. (From right) Stephen, eight year old Max, wife Rachael and seven year old Pippa. 3. Rosemary and Gordon Hutcheson enjoying their golf holiday in Florida, found using the RCI online search filters. The RCI ‘Golf’ holiday search filter has taken the couple to South Africa, Cyprus, Sri Lanka, Arizona, Scotland, Tenerife and Portugal.

santa Barbara Golf & ocean Club ii (3489)

FROM SNOW TO SUN: The McGregor family on holiday in Menorca.

the Beach filter – but not because they want to stretch out on the sand all day. A University Lecturer and Educational Consultant with an IT communications background, Glenys is accustomed to making IT work for her, as she explains: “I often use the Beach search filter because we prefer a location on the flat and if you get accommodation by a beach you know you’re not going to end up in the hills somewhere. “We’ve used the RCI.com search facility for some time and don’t know why members wouldn’t use it. It is easy to use and once you realise what’s on RCI.com you appreciate the choice and possibilities open to you and you are assured the holiday that ticks all your boxes.” Glenys has some top tips for getting the best out of the RCI.com search filters. “When doing multiple searches and saving them, it is important to remember what filters are on – and to take them off when refreshing your search,” she says. “Use the maps, as they tell you how many resorts are available to you for each destination initially, and then drill down to the Holiday Types filter for numbers of resorts available for each activity – you’ll be pleasantly surprised. “The Check-In Day filter is useful for us as we are flexible in our travel times and dates so if we can book to check in on, say, a Tuesday, the flights will be less expensive. And always look at the RCI member reviews and the videos on site, where available, for some good insight into the experience at that resort and destination.” 3 8 Au t u M n / W i n t E R 2 0 1 3

The Harts’ are now booked to follow the winter sun being set to take two weeks just before Christmas on the island of Tenerife at the Santa Barbara Golf & Ocean Club II (3489).

It is easy to use and once you realise what’s on rCI.com you appreciate the choice and possibilities open to you, and you are assured the holiday that ticks all your boxes. – d r G l e N ys h a r t

Special requirements With two small children and a passion for skiing holidays, the McGregor family have a lot of non-negotiables in their holiday planning, such as a two-bed apartment on a ski resort with availability during half-term. The family moved to Munich in Germany two years ago with Stephen’s job, which is when they began skiing together. As Vice-President of a German-based company, Stephen’s demanding work schedule and the children’s school holidays can restrict travel times. “With such a very small window of opportunity to travel and wanting ski holidays, as we all ski and have the Alps on our doorstep now, we haven’t got as much choice as a couple wanting a beach holiday at any time of year,” said Stephen. “I’ve been using the RCI.com search filters for about four years now and have

noticed the improvements in that time. Now I can search so efficiently, I think I may as well crack on with it myself rather than ring RCI. Because my wife, Rachael, and I have to be so very specific in what we look for in a holiday it is a tremendous help to be able to narrow down your search. Importantly, the other members’ feedback helps to manage expectations. For example, if a resort is miles away from anywhere, with no restaurants or attractions nearby and you need to rely on car hire, you really need to think about those things, especially with young children to consider.” Stephen and Rachael have been members since 2004, but having parents who are also RCI members, Stephen has a good appreciation of the very different holiday preferences. “We have enjoyed holidays together with RCI, sharing accommodation and having two separate units in one location, with the added bonus of Grandma and Grandpa’s babysitting services!” he adds. “We love our timeshare. We bought it wanting extra space and ﬂexibility – even to sit down to a plate of beans on toast when the children aren’t up for another restaurant! It is a real home from home. “More than that, it is an adventure and has taken us to so many new and fabulous places. We enjoyed a ski holiday in Hinterzarten in the Black Forest, which was beautiful. We hadn’t even realised the area had skiable mountains – and the RCI search filter ﬂagged it up to us.” And the next skiing holiday adventure for the McGregor family will be in Switzerland, staying at Les Naturelles (4804), close to the Alpine village of Leukerbad.

We enjoyed a ski holiday in Hinterzarten in the Black Forest which was beautiful. We hadn’t even realised the area had skiable mountains — and the rCI search filter flagged it up to us. – stePheN MCGreGor

RCI SEARCH FILTERS Go to rCI.com and select: ‘Search for a Holiday’ s e a r C h By h o l i day tyPes use the holiday types filter as a primary filter for searching for destinations worldwide that meet your needs. if you know you want a beach holiday use the beach filter to look at all beach holidays. the numbers next to each holiday type show you how many unit types by resort are available at any one time.

Holiday Types Beaches [58695] Casinos / Gaming [23498] Family Vacations [126162] Golf [72145] Health Spas [60071] Lakes [49549] Scuba & water Sports [88448] Skiing [24232] Vacation Homes [165]

Activity Beach [26615] Boating [37454] Casino [11097] Downhill Skiing [3042] Fishing [47321] Golf [50559] Horseback Riding [22453] Lake [12592] Live Entertainment [46234] Scuba Diving [36555] Tennis [52842] Waterskiing [29576] Windsurﬁng [28952]

don’t forget you can select more than one activity – so there’s something for everyone!

s e a r C h By aC t i v i t y once you’ve selected the holiday type and you have been presented with your search results you can narrow your search down by looking at the resort activities – if you know what you’d like to do and are willing to consider a variety of destinations. Beach Golf and health spas: Must be on-site Casinos: Must be within 5 miles Family vacations: Must have at least two of the following: children’s pool, games room, playground, childcare skiing: downhill slopes must be within 10 miles

s e a r C h By r e s o r t aMeNities to refine your search further the resort amenities filter is a great tool for selecting specific resorts after you’ve picked your holiday type. if a pool is a must for your family use this filter to show only the resorts with pools.

Resort Amenities Grocery [13] Health Club [430] Laundry [583] Medical Facility [720] Pool [675] Spa [406] Whirlpool/Hot Tub [430]

defined: the amenities must be on-site to be included on the list.

EASY PLAnninG. EASY BooKinG. LoGin to rCi.com oR cALL 0845 60 86 380 todAY

o N lo C at i o N Malta

A MALTESE MEMOIR A picture is worth a thousand words, but memories are priceless. Lorraine Karabin of the RCI Publications team discovers the history, culture and charm of Malta in winter…

No clockwatching required Following a warm welcome from reception, within ten minutes we were on our balcony marvelling at the sea views. After the unpacking ritual, we took a leisurely stroll into Qawra Bay passing numerous shops, hotels and restaurants along the way. Stopping for refreshments in a rather quaint little café with seating overlooking the beautiful bay allowed us a moment to relax, relieved to abandon the stress of daily 4 0 Au t u M n / W i n t E R 2 0 1 3

life and watch the world go by. No clockwatching required. Insider Eats That evening we decided we would experience Qawra by night, venturing out for dinner and drinks. At Birmingham airport we were fortunate to receive some insider tips from a British expat. He told us to visit Ruben’s Drive In (rubensdrivein.com) and try the steak. We knew his tip must be a good one, with every table occupied by locals – always a good sign, so be sure to pre-book. From the prompt appearance of our ‘Seafood Sharer’ which was surprisingly large and would have been plenty for a main, to the succulent steak and salmon mains, we couldn’t have asked for better service or food. variety of valletta We felt the need to explore our inner Phileas Fogg, so we hopped on a bus

(Day Ticket €2.60). Although they have decommissioned the iconic Maltese buses affectionately nicknamed ‘boneshakers’, it was still an experience to just stop off wherever we wanted. And conveniently, that brought us into the city of Valletta where we were

Stopping for refreshments in a rather quaint little café with seating overlooking the beautiful bay allowed us a moment to relax, relieved to abandon the stress of daily life and watch the world go by. greeted by the Triton Fountain at the City Gate – a definite photo opportunity. Valletta is a heady mix. Walking through the commercial area squeezed with shops and restaurants, we noted the glorious weekday weather

PHotoS: ALAMY (2), viEWinG MALtA, LoRRAinE KARABin (4)

o there we were planning our next winter holiday – like a blank canvas waiting to be painted. We agreed we wanted somewhere warm to explore, as well as to take in some culture, history and relax. After much deliberation we selected the Mediterranean gem that is Malta, a yearround holiday hotspot..

drew many locals outdoors to bask in the sun while having lunch. Stop for refreshments in the square and admire the original Maltese sandstone architecture and brightly painted windows. Harbour highlights Sauntering past the stores, and along Merchant’s Street, where stall holders sell their local wares, the street winds around to reveal the historically significant and visual gem that is the Grand Harbour. An idyllic spot is the Siege Bell Memorial and bronze statue which were built to commemorate the award of the George Cross to Malta in 1992 and as a memorial to the 7,000 that died in the siege. A perfect moment to observe the quietness and reﬂect. Continue along the Barriera Wharf and the road veers steeply upwards off to the right taking you through the

Upper Barrakka Gardens. A word of warning, this has steep steps to climb so you may wish to take a 23-second journey in the Upper Barrakka Lift! Alternatively take a Captain Morgan Harbour Cruise to explore (€16 adult, €13 child, captainmorgan.com.mt). Boarding at Sliema, this is the perfect way to discover Malta’s past with a detailed commentary as you cruise around the Marsamxetto and Grand Harbours. Safe to say after spending a week here, we didn’t want to come home. But at least we found a firm favourite with Malta and with lots still undiscovered, we are sure to visit again!

visit https://arrivalguides.RCI.com to download our guide to Malta and visit rciresortoffers.com for your exclusive resort offers.

MALT-TEASERS: (Main picture) Valletta skyline from Sliema, featuring St. Paul’s Anglican Cathedral and Carmelite Church. 1. Triton Fountain at Valletta city gate. 2. Captain Morgan Harbour Cruise. 3. Lorraine on Merchant Street, Valletta. 4. Bronze Statue at Grand Harbour. 5. Maltese sandstone architecture. 6. Lorraine and Pete at Grand Harbour.

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P l ay

FLORIDA FUN: Daytona Beach, probably the world’s most famous stretch of sand.

Florida, us

FLIPSIDE OF

FLORIDA Discover Daytona, the family-friendly Atlantic-coast town where racing cars are just the beginning.

ou can plan your trip around the Daytona 500, but the seasonal headliner has nothing on this Florida city’s permanent attractions – a long, wide stretch of beach, pleasant yearround temperatures and activities for all ages. New and renovated attractions have sprung up alongside Daytona’s historical spots, further boosting its multigenerational appeal. You’ll also find year-round racing-related activities that all the family can enjoy, so get into gear and go! Beach and beyond At the heart of Daytona’s busy beachfront lies the Daytona Beach Pier, a 774-foot-long wooden walkway near 4 2 Au t u M n / W i n t E R 2 0 1 3

the intersection of Atlantic Avenue (A1A) and International Speedway Boulevard. Walk or drive beneath the arched sign that reads ‘World’s Most Famous Beach’, and then pick your pastime. To the right you have more than seven miles of auto-friendly sand; to the left, a stretch of car-free beach with vendors selling everything from parasailing to bike rentals. Water taxis, sailing lessons, deep-sea fishing – there’s no shortage of boating options in the Daytona region. Opt for a scenic ride aboard a small cruiser like The Manatee (manateecruise.com; adults $19). The 25-passenger vessel runs two-hour tours down the Intracoastal Waterway from Ponce Inlet. You’ll stop to check out dolphins, manatees (in

season), nesting pelicans and majestic waterfront homes, while a knowledgeable guide shares intriguing historical facts.

Water taxis, sailing lessons, deep-sea fishing — there’s no shortage of boating options in the Daytona region. History hopping Stroll around the Daytona Beach Historic District and among the Beaux Arts-style buildings and faux gas lamps, you’ll find the Angell & Phelps Chocolate Factory, which dates back to 1925 (angellandphelps.com). Take a free tour (Monday–Saturday) of the chocolate-studded conveyor belts and

PHotoS: (MAin PictuRE): 4coRnERS; SuPERStocK (6).

learn about tempering, cooling and moulding chocolate. Next stop: Daytona Magic, a must-see for those intrigued by sleight of hand (daytonamagic.com). Owners Harry Allen and Irv Cook have been magicians for more than 40 years. Their 12,000 tricks run the gamut, from practical jokes children can buy with pocket change to sophisticated equipment for professionals. Your history outing ends at the Museum of Arts & Sciences (moas.org; adults $12.95). Child-friendly displays include vintage Coke machines, Nigerian masks, the skeleton of a 16-ft long ground sloth and a collection of guns and swords from medieval times through the 19th century. Step on it Your final pit stop – the Daytona 500 Experience, part museum and part arcade, next to the city’s legendary track (daytona500experience.com). Kick off your visit with a 3-D IMAX movie on

the history of auto racing, then take a half-hour tram tour of the actual speedway. Children can get behind the wheel at the ARCA Driver Development Program, which allows four drivers to compete on a virtual track via a simulator. Try out Acceleration Alley and sit in what looks like a real stock car (it’s 20 per cent smaller) and drive a simulator at speeds over 200 mph. Calm your nerves with a tour of the

museum; you’ll see a 1935 Bluebird, a 1960s Mini Cooper and signed hand and foot imprints of Dale Earnhardt and other Speedway legends.

DAYTONA DELIGHTS: 1. Daytona Beach Pier. 2. Check out the iconic car exhibits at the Daytona Speedway museum. 3. NASCAR Sprint Cup Series racing is a must for fans of motor sport. 4. Historic downtown Beach Street is home to unique shops and markets. 5. A statue on the Beach Pier. 6. Blue skies over Daytona Beach Pier.

orLANDo – THeMe PArKS With orlando only an hour away, follow these tips and you’ll be able to pack lots into a short stop over. Avoid the March Spring Break. Track waiting times by downloading a smartphone theme park app. Let the family pick one ‘must-do’. Get your no. 1 pick - on arrival map out your route of top rides and use the park’s daily schedule to plan. Use the fast track service. insert your

tickets in a machine outside popular attractions to get a time to return to enter without waiting in line. Bring your own pushchair or wheelchair as rental queues are long. Plus the rentals at any given park are identical, so your own will stand out. if you rent one, tie a bright ribbon onto it so it’s easy to spot.

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STAY Why not try one of these resorts? Points values from 19,000

FloridA – NORTH ATLANTIC COAST

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Georgian Inn Beach Club 1794 Member Reviews: “Location was great, close to restaurants and on the beach.” “Staff very friendly and accommodating.”

The Maverick 0971 Member Reviews: “Location and view were the best things about this resort. We watched dolphins play in the surf every morning from our balcony. The “old” Florida.”

Ocean East Resort Club 0462 Member Reviews: “What a view! The proximity to the beach and the view from the unit were exceptional. Staff very friendly and helpful.

“Direct access to the beach.”

“We were looking for a quiet week to just rest and relax. We would definitely go back to Ocean East!”

Wyndham Ocean Walk 5998

Silver Beach Club Resort Condo 5048

Plantation Island 1104

Member Review: “I would recommend this resort to everyone! We had the best time. I felt our room was exceptional. The staff made sure we had everything we needed. We will stay here again and again....”

Member Reviews: “Great sunsets and even better sunrises!”

Member Review: “We loved it! Great pools and beachfront, large unit, friendly staff. A good variety of restaurants, very close to Daytona Beach attractions but without being in the middle of it.”

“We enjoyed our stay and our view of the water and pool.” “Fantastic location.”

50% off car hire through Points Partners. Book by 30th September. Call RCI Travel† on 0845 60 86 370

Easy Planning Easy Booking †RCI Travel is owned and operated by ICE Europe Ltd (Registration number 3793955, registered office:- c/o ICE, Suite 8, Buckingham Parade, The Broadway, Stanmore, Middlesex, United Kingdom, HA7 4EB) trading as Our Holiday Centre, which is an ABTA and ATOL bonded company and uses the RCI Travel brand under licence from RCI Europe. RCI Europe does not supply any travel services and is not responsible for any of the products or services sold by RCI Travel. RCI Travel promotions are only applicable to UK residing members only. 4 4 Au t u m n / w i n t er 2 0 1 3

FLORIDA – ORLANDO

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Outrigger Beach Club 0651 Member Review: “It was wonderful staying at a resort right on the beach.”

Member Reviews: “You can’t beat this location if you are visiting for Disney/Universal. Minutes from both!”

Vacation Village at Parkway 4940 Member Review: “This resort is easily accessible to all area attractions.”

“Lots of things to do. Many nice pools.”

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Holiday Inn Club Vacations Orange Lake Resort West Village 0670

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Islander Beach Resort 5175 Member Review: “Great holiday, location, quietness, great staff, on site activities, right on the beach.”

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Wyndham Cypress Palms 3995 Member Reviews: “This was our first time to use RCI. Very pleased that everything turned out exactly as stated on both the website and with phone calls to the resort.”

Summer Bay Resort 3175 Member Reviews: “This resort was excellent in all ways.” “Better than ever.”

“Recently renovated large, clean and comfortable rooms.”

Turn over for fantastic Florida offers!

Login to rci.com* today for more resort information, or to book. *or see page 6 for contact details Points value: Based on resort 0462 - Studio apartment (Week 1), correct as of 24.06.13 but subject to change and availability. Resort reviews and car hire offer: see enclosed insert.

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Fantastic offers to help you enjoy Florida even more… FLIGHTS from £519pp* Fly from London with British Airways or Virgin Atlantic. Upgrade to Premium Economy for £440pp

E E A N D ve r FRrade al dri

g n U p itio d d a

CAR HIRE from £15 per day* Free Upgrade Free Additional Driver No One-Way Fees†

Zero Excess Cover Pre-Registration for Fast Check-In

ATTRACTION TICKETS SeaWorld Aquatica and Busch Gardens from £98pp*

Universal Orlando 3-Park Bonus Ticket from £127pp*

DINNER SHOWS from £49pp* Rat Pack and Friends Tribute and dinner show in Orlando

Call 0845 60 86 265 to find out more and book… * Terms and Conditions apply, see enclosed insert. † In the state of Florida

relaX sCaNdiNavia

SCANDINAVIAN BEACH RETREATS

Why not try a beach holiday with a difference in the magnificent landscapes of Finland, Sweden and Denmark? 3

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hese Scandinavian destinations are real summer hotspots, coming complete with beautiful beaches, sparkling waters, wonderful dining experiences, and the added bonus of longer days and more hours of sunshine in which to enjoy your holiday.

NORTHERN SIGHTS: (Previous page) 1. Perfect isolation on the Swedish island of Gotska Sandön. 2. Lovely coastal view at Bornholm in Denmark. 3. Boats lit up at night at Pori in Finland. 4. Fishing huts on the shores of Smögen. 5. Stunning Swedish coastline. 6. Sunset at Gothenburg Harbour. 7. Colourful houses overlooking the river in central Copenhagen.

4 8 Au t u M n / W i n t E R 2 0 1 3

COLOURFUL SCANDINAvIA: 1. Sunset near the old capital of Turku in Finland. 2. Family fun at Moomin World theme park in Naantali in Finland. 3. Magniﬁcent Frederiksborg Castle in Hillerød, Denmark.

town plus Finland’s oldest church, a charming museum of 19th century life. Hop on the steam boat and take the short ride to Turku to explore the 700-year old castle with its models of 14th-century life, then clamber around old sailing ships in the harbour. Turku stretches along the Aura River, its banks making the perfect setting for summer festivals and markets that fill the cobbled streets. Sweden for sun and sand The name ‘Capri’ might conjure up the Med, but the Swedish Capri is on the glorious Bohuslän coastline which runs from vibrant Gothenburg to the pretty fishing resort of Strömstad and to Capri. Bohuslän has long stretches of golden sand with small fishing villages looking out to the archipelago of rocky islands. Close to Norway’s border, Strömstad is one of Sweden’s oldest spa towns. Holidaymakers from Gothenburg, Stockholm and nearby Norway have brought good shops, restaurants and cafés – perfect on a sunny afternoon. The islands attract the summer visitors. For a perfect day out, take the ferry to the nearby Koster Islands, reputedly the sunniest in Sweden. Rocky

TrAveL Finland Train route: Helsinki to turku (2 hrs) Bus routes: Helsinki to turku (2.5 hrs) Helsinki to naantali (0.5 hrs) turku to Parainen (0.5 hrs) Sweden Train routes: Stockholm to Åre (7.5 hrs) trondheim, norway to Åre (2.5 hrs) Östersund to Åre (1.25 hrs) Stockholm to Strömstad (6 hrs) Gothenburg to Strömstad (2.25 hrs) Denmark Train route to Vejby: copenhagen to Hillerø or Elsinore (0.5 hrs), to vejby (0.5 hrs) Routes to Bornholm: copenhagen to Ystad, Sweden (coach or train), then Bornholm ferry (3 hrs) copenhagen to Køge (0.5 hrs), then Bornholm ferry (3 hrs) Useful Links: dsb.dk and faergen.com/services/fares

Nordkoster has shingle banks and sandy beaches for swimming; Sydkoster is greener and the ideal place to hire a bike. Even the journey is an event, as the

PHotoS, oPEninG PAGE: viSit FinLAnd; iMAGEBAnK.SWEdEn.SE (2); tHinKStocK; iStocK PHoto (2). tHiS SPREAd: 4 coRnERS iMAGES; viSit FinLAnd; tHinKStocK (2).

Fun in Finland For a summer holiday, the lands of the midnight sun take a lot of beating. Our northern neighbours offer the purest air, sparkling waters and clean beaches. Warm days and balmy nights allow you to sunbathe and sleep well, and add to that the pleasures of bathing at midnight, and reading by the gentle light of the moon, and your holiday takes on a unique perspective. The crescent that forms Finland’s south west corner curls around the old capital of Turku and stretches from Pori, famous for its international summer jazz festival, to stately Hanko at the southern tip of Finland. Sandy beaches delight, as parents chill out while children build sand castles or go shrimping. Beyond the gently lapping waves, the archipelago of the Åland Islands, between Finland and Sweden, becomes the summer playground for the sporting. White sails of large and small yachts fill the horizon, while further inshore it’s the brightly coloured wind and kite surfers skimming over the waves that catch the eye. Even for the non-sporting, a trip to the 6,500 Åland islands is a must. Ferries and excursion boats slip past rocky islands of pretty wooden houses, while further out the islands are rockier and inhabited by fishermen who bring fresh seafood to the daily markets. Follow the well-signposted Archipelago Trail by car or on a bicycle to criss-cross the Baltic, courtesy of the bridges and ferries that ply between communities. Back on the mainland, Naantali offers all the traditional pleasures of a seaside

ferry takes you through the 174-square mile Kostehavet Marine National Park, an underwater wonderland of coral reefs, seaweed forests and eelgrass that is home to over 6,000 different species. Other places invite you to linger. Visit pretty little villages like Fjällbacken, where Camilla Läckberg, the Swedish Agatha Christie, set her thrillers, and the islands of Tjörn for swimming and its yacht harbour, or smart Marstrand for its Monaco lifestyle. The most northerly of my recommendations is a complete contrast. Close to the Norwegian border and 220 miles south of the Arctic Circle, Åre stretches along the lake against a backdrop of hills of dark green spruce and pine forests. Åre is one of Sweden’s best known ski resorts but is very different in summer when mountain bikes take over the slopes. Visitors walk along paths and glimpse the local inhabitants: moose, lynx, wolverine, arctic fox and even the occasional brown bear. Families can roar around the go-kart tracks or wrestle with white water rafting. Take the cable car up Åreskutan mountain to photograph the glorious view. On the Riviera in Denmark Denmark might not spring to mind for a beach and sea holiday, but the country that will host Eurovision 2014 and is better known for bacon and Hamlet is a fantastic undiscovered holiday destination with over 4,350 miles of shoreline. At the tip of Zealand, Denmark’s largest island, the small town of Vejby has access to a 19-mile stretch of white sandy beaches running along the north coast with views across to Sweden. It’s a coastline backed by forests and lakes, and offers perfect walking and cycling country along well-marked paths. Beside the calm waters of the Baltic Sea, the landscape of rolling dunes is dotted with small brightly coloured summer huts. Dubbed the Danish Riviera, this is the country’s best coastal swimming area and has become a favourite summer spot for the city dwellers of nearby Copenhagen.

STAy STAY WHY Why NOT not TRY try ONE one OF of these THESE RESORTS? resorts? PointseXCHANGe values TrADING PoWer FroM 8 from 38,500

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Holiday Club Katinkulta 2247 Member Review: “Superb apartment, swedeN lovely area.”

Holiday Club Åre 7791 Holiday Club Airisto 3550 Exchange Planner

ISLAND LIFE: Boats in one of the 27 harbours of Bornholm near Copenhagen, part of an area known as the Danish Riviera.

Island holidays don’t come much better than on Bornholm. The island boasts 27 harbours dotted around its coastline, rocky sea cliffs on its granite north coast, sparkling inland lakes, and long sandy beaches on the south. Ruins of sun temples from its Neolithic past, Iron Age earthworks, Medieval round churches, and the largest Medieval fortress in north Europe on the cliff tops of Hammershus testify to its important past. Cyclists have a great choice of routes, including the Bornholm Gourmet Route of around 15 miles. On the trail you can visit a toffee factory, smokehouse for the famous local herrings, honey specialists, breweries, bakeries and more. Apparently, you burn up 1,576 calories on the trail, so it’s probably time to end with a satisfying plate of those smoked herrings for which Bornholm is famous.

Member Review: “The best thing was the Use this calendar to see the average sauna inside the apartment.” trading power previously required to book an Exchange, and the past availability.

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Finland – Lakelands Holiday Club Åre 7791 J

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8 10 9Review: 9 10 “Very 11 13nice 13 and 10 clean 9 7 unit 9 Member with everything you need”

Past availability: Moderate Low

Average trading power previously required

eASy Easy PLANNING Planning eASy Easy BooKING Booking Login to rci.com* today for more resort information, or to book. *Or see page 6 for contact details Exchange Trading value: Based on resort Points value: BasedPower on resort 3550 - 1 Bedroom 2247 – 1 8-9), bedroom on as 11.01.14, correctbut as subject of 12.06.13 (Weeks correct of 24.06.13 but subjectand to change and Resort availability. Exchange to change availability. reviews: see planner, enclosedmember insert. reviews and offers: see enclosed insert.

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yo u w e r e h e r e GloBetrottiNG adveNtures

We used the timeshare as a base, allowing us to fly into the orinocco rainforest for a three-day trip of a lifetime, knowing that we could return to the comfort of our timeshare pool.

We all dream of the opportunity to travel the world. Neil Cowdy shares his globetrotting adventures with RCI…

5 0 Au t u M n / W i n t E R 2 0 1 3

“Three parrots! I don’t believe it! You’ve won!”

ven now 15 years later I can still clearly remember the scratch card seller in Andorra screaming with delight. That scream led my fiancé, Lesley and I on our RCI journey. I know, I know, buying through a scratch card is clichéd, but that scratch card (and my inheritance from Grandma Vera that funded the purchase) began a wild and wonderful journey through six continents of RCI affiliated resorts. Here is our story… We bought at Onagrup Club Tarter in Andorra (4268) and our first exchange was for our honeymoon in 1998 – Kruger Park Lodge in South Africa (2321).

‘Wow’, I distinctly remember thinking as we drew up outside our thatched semidetached chalet, ‘this can’t be right, this is bigger than our house!’ That wonderful trip began two traditions – firstly to find something unique about each place. Opening your curtains to a herd of impala first thing in the morning certainly fulfilled that criterion. Secondly, to open a bottle of wine and exclaim ‘Here’s to Vera’ to celebrate our purchase on every holiday. This tradition can get a bit out of hand and there have been many a long evening thanking everyone remotely connected to the purchase – but these stories are best left untold. Flushed by the success of this first venture into timeshare we went wild

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AROUND THE WORLD WITH THREE PARROTS!

next time. Two weeks to the Isla Margarita off the coast of Venezuela. We used the timeshare as a base, allowing us to ﬂy into the Orinocco rainforest for a three-day trip of a lifetime, knowing that we could return to the comfort of our timeshare pool. We were on a roll. Andorra was quickly forgotten, as next came the home of timeshare – the US of A. Ever heard of Gulf shores, Alabama? No, neither had we, but it’s fantastic in October, and then up to Crown Point Resort (4044) in Arkansas, simply the largest timeshare we have ever stayed at. It was so large, we closed off one hallway! We explored the coast, New Orleans, and Graceland, Memphis. We loved timeshare, it was great, so much to explore, so many places to go. What could possibly go wrong? Children… A new millennium brought a new challenge. Three continents left, but now one, then two, then three extra little guests to accommodate - Olivia, Rhianna and Alex. At last a revolutionary decision – what about Europe? A ﬂurry of exchanges followed – the unique setting of Barnsdale

Country Club (2932), Pine Lake Resort in Lancashire (1857) with a sauna – in our apartment, Landal Coldenhove (8144) in the Netherlands with a real log fire, and the bowling green at Club Casablanca in Northern Tenerife (1668). We had many years of great times, often with our parents in tow. Lots of memories, pictures and lots of ‘Here’s to Vera’ moments. Then in 2008 a major change: we moved. And not just round the corner either – but to Singapore. Suddenly the dream of six continents could become a reality. In October 2008, I heard rumours that Malaysia had constructed a Las Vegas style town in the middle of the rainforest near Kuala Lumpur. It seemed too strange to be true, but wait – there was already an RCI affiliated resort there. So off we went to the Genting Highlands. A great week, but unexpected problems with both of our traditions. Firstly Malaysia is Muslim so Vera’s toast was with lemonade and, secondly, anyone who has been to Genting will agree that there isn’t just one unique feature there, everything is unique! Five continents down, only one to go. Finally in October 2011 we arrived

at the door of Tamarind Sands (5716) on the NSW/Queensland border in Australia. The friendliest place you can imagine and a fitting end to our globetrotting. Not only did our unit have three bedrooms, it slept eight. Incredibly, as a family of five we were able to invite a friend and his daughter to stay with us! And the unique feature? A timeshare that offered surfing lessons. Awesome, as the kids would, and indeed did say. So fifteen years spent with RCI and six continents visited. We’ve met some amazing people, seen some great sights, saved thousands of pounds on accommodation costs, and got more out of those three parrots than we could possibly have imagined. Regrets? Just the one – we really should go back to Andorra one day, but in the meantime… ‘Here’s to Vera!’ A WORLD OF MEMORIES: 1. The Cowdy family (l-r) Olivia, Lesley, Neil, Alex and Rhianna. 2. Olivia and Rhianna in Phuket. 3. Sydney Opera House. 4. Olivia and Rhianna surﬁng at Cabarita Beach, New South Wales. 5. Isla Margarita coast. 6. The iconic Petronas Towers, Malaysia. 7. Alex with statues in Chinese Garden, Singapore. 8. Rhianna, Olivia and Alex in Bali. 9. Here’s to Vera!

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Where will your points You get more for your points with RCI. Here are several ways you can enjoy spending them on Points Partners. Special offer!

City Breaks With over 250 city break options in over 25 different destinations: you are spoilt for choice on where to spend your points.

INCLUDES FLIGHTS! 5* Venice From only 144,700 points*

Hotels We’ve just expanded the choice of hotel accommodation you can book with your points – worldwide! Our partners include the Wyndham, Four Seasons, Marriott, Hilton, Holiday Inn, Premier Inn, InterContinental, Best Western and Hyatt hotel groups.

50% off Car Hire values offer: Applies to points values on new bookings only for car hire within the points partner programme. Usual Points Partner reservation fees apply. Offer available for a limited time only from 14.08.13 to 30.09.13. Your booking and exchange of points for RCI Points Partners’ products and/or services is subject to the terms and conditions set out in your Participation, Acquisition or Purchase Agreement (whichever is appropriate) together with the RCI Points Rules. Bookings with Points Partners are made by RCI Travel†. Products and/or services offered by RCI Points Partners are strictly subject to availability and certain blackout dates and restrictions may apply. City Breaks: All City breaks are subject to availability. Advertised “FROM” points values and prices are based on two sharing a minimum of 2 night’s accommodation in a standard double/twin room on a room only basis (unless otherwise stated) and a return flight from London Gatwick airport on a low cost carrier to European destinations. Flights from other UK airports are available on request. A charge of £107 for the Reservation Fee will be added on top of the City Break. Luxury Venice City Break: 144,700 is a rounded up figure for marketing purposes but exact points value is 144,619. Example based on Hotel Bauer, check in date of 02/12/13, 2 people staying for 2 nights on bed and breakfast board basis, flying with Easy Jet from London Gatwick. Points Partners: RCI reserves the right to amend RCI Points Partner values at any time. Points Partner Values are based on (but not limited to) product type, service, cash price and time of year and are subject to availability. RCI’s methods for calculating Points Partner Values may vary and change at any time. †RCI Travel is owned and operated by ICE Europe Ltd (Registration number 3793955, registered office:- c/o ICE, Suite 8, Buckingham Parade, The Broadway, Stanmore, Middlesex, United Kingdom, HA7 4EB) trading as Our Holiday Centre, which is an ABTA and ATOL bonded company and uses the RCI Travel brand under licence from RCI Europe. RCI Europe does not supply any travel services and is not responsible for any of the products or services sold by RCI Travel. RCI Travel promotions are only applicable to UK residing members only.

take you?

Attraction Tickets You can use your points for theme park and attraction tickets. Attraction World - the world’s leading attraction ticket specialist - is part of the Points Partner programme and organises theatre breaks, spa days, sightseeing tours and more!

Cruises Fabulous cruise holidays are available to book using your points with operators such as Celebrity, Costa, Royal Caribbean and Norwegian Cruise Line.

50% off

Car Hire values When you book using your points before 30th September

Car Hire You can explore your chosen destination by hiring a car with your points. Affordable Car Hire, part of the Points Partner programme works with leading brands to get you the best prices. Brands include Alamo, Avis, Budget, Europcar and Hertz.

Cottages Use your points to book a break closer to home, with cottages4you. It has been providing self-catering holiday cottages in the UK, France, Ireland and Italy for more than 30 years. With over 13,500 holiday cottages to choose from, you’re spoilt for choice!

Don’t forget!

RCI Platinum members receive a £20 MEMBER REWARD for every Points Partner booking made!

EASY PLANNING. EASY BOOKING. Call RCI Travel† on 0845 60 86 370 or learn more at www.pointstoremember.co.uk/pointspartner

Say ‘hello!’ to the world of

VivA!

Las Vegas

Bonjour!

Ciao!

Paris

Italia

Resort 6052

Resort A851

Resort R978

Resort 8465

Resort C649

Resort 7496

Wyndham Grand Desert

Bluegreen Club 36

Park & Suites Prestige Val d’Europe

Novotel Porte de la Chapelle

Castello Izzalini

La Ferriera – Half Board

£660pw

£425pw

£499pw

£649pw

£429pw

£329pw

Did you miss the last Extra Holidays sale?

You can book RCI Extra Holidays worldwide, all year round. Experience the same spacious resortstyle accommodation, benefits and facilities that you expect from an RCI Exchange Holiday.

Select Extra Holidays were specially priced at less than £23 per night for a seven night stay. Register your email address on RCI.com and you’ll be notified of these fantastic Extra Holiday offers and promotions!

RCI Extra Holidays...

FROM ONLY £219pw*

!ً‫مرحبا‬

Morocco

KIA ORA!

Hola!

New Zealand

Dominican Republic

Resort RA93

Resort RA94

Resort R113

Resort A795

Resort 6712

Royal Decameron Tafoukt

Royal Decameron Issil

Auckland Harbour Oaks (4 NTS Rental)

*PPAI* Hard Rock Hotel & Casino Punta Cana

The Tropical at LHVC Resort

£219pw

£359pw

£479pw

£529pw

EASY PLANNING. EASY BOOKING. VISIT RCI.com or call 0845 60 86 111 today

No week deposit/exchange or points required. Extra Holidays are accommodation only and do not include travel or any other expenses. *From only price is based on Resort RA93, hotel room (for 2) for 7 nights starting 05.10.2013. Featured resort pricing: Resort 6052 - £660 based on 2 bedrooms (for 8) for 7 nights starting 10.01.2014; Resort A851 - £425 based on 1 bedroom (for 4) for 7 nights starting 09.03.2014; Resort R978 - £499 based on studio apartment (for 2) for 7 nights starting 01.02.2014; Resort 8465 - £649 based on hotel room (for 3) for 7 nights starting 05.04.2013.; Resort C649 - £429 based on 1 bedroom (for 4) for 7 nights starting 04.10.2013; Resort 7496 La Ferriera – Half Board - £329 based on 1 bedroom (for 4) for 7 nights starting 02.11.2013; Resort RA94 - £219 based on hotel room (for 2) for 7 nights starting 02.11.2013; Resort R113 Auckland Harbour Oaks 4 NTS rental - £359 based on 2 bedroom (for 4) for 4 nights starting 02.12.2013; Resort A795 *PPAI* Hard Rock Hotel & Casino Punta Cana- £479 based on hotel room (for 4) for 7 nights starting 07.01.2014; Resort 6712 - £529 based on studio apartment (for 4) for 7 nights starting 12.04.2014. All prices are rounded to the nearest pound, correct as at 04.07.2013 and are subject to change. Prices for resorts in North America, New Zealand and Dominican Republic are subject to local tax. Validity for all: Details correct at time of print (August 2013) but are subject to change and availability which may be limited during peak times and school holidays. All bookings are subject to availability and Terms of Membership, booking conditions apply. We reserve the right to amend, withdraw or extend this offer without notice.

Your guide 56-57 Introduction to RCI

58 Your RCI Points explained

to help plan your holiday

This section has been designed to provide you with more information about how your RCI Points Membership works and how it can benefit you in finding the holiday of your dreams.

Your ownership explained

60-61 How to exchange your points

62-63 RCI membership benefits Christel DeHaan co-founded RCI with her husband Jon. Christel

64-65 Cutting through the jargon

saw an opportunity to work with timeshare developers and began facilitating Exchange Holidays with the goal of getting members to new and exciting holiday destinations. She worked with different resorts, like the one you’ve purchased your week(s) from, to affiliate them with RCI, giving their owners access to the RCI Exchange Holiday network. Today, whilst we have become the world’s largest timeshare exchange company,

66 Win £25 Marks and Spencer Voucher

the goal of fulfilling your timeshare exchange remains our number one priority.

Cut-out & keep!

Having been in the business for nearly 40 years, we have witnessed the good and the bad in our industry, which is why we work extremely hard on your behalf to ensure

Unrivalled choice Our network covers more than 4,000

you are protected. We championed the EU

resorts in approximately 100 countries

legislation implementation working with

around the world – this is the largest

TATOC (Timeshare Owners’ Association) –

selection of timeshare resorts available

TATOC safeguards and enhances the timeshare

from any Exchange Holiday provider.

holiday experience for owners and is the voice of timeshare owners. With over 4,000 affiliated resorts worldwide for you to choose from, your RCI Membership

With RCI you can experience different types of exchange options with our Wyndham partner brands including,

can take you there. Whether it’s a luxurious

Landal GreenParks, Canvas Holidays

beach holiday, some well-earned winter sun

and James Villa Holidays.

YOUR GUIDE TO HELP PLAN YOUR HOLIDAY

Introduction to RCI

or a last-minute getaway, the choice is yours.

Unique flexibility Get more for your points with RCI! Trade up and down in RCI’s fair and flexible exchange system. We don’t hide anything! Our points values show you exactly what you need to get on holiday. You can borrow points from another Use Year to get your dream holiday or even rent some points for a small fee.

Highest quality All RCI’s affiliated resorts are reviewed for quality assurance and 45% of them have RCI quality awards. The quality of RCI-affiliated resorts is rated by members. We appreciate you sparing the time to feedback on the resort you stayed in, so we can ensure resort quality standards are maintained.

YOUR GUIDE TO HELP PLAN YOUR HOLIDAY

Your RCI Points explained It’s best to think of your points as a currency. You spend exactly the amount you want, when you want, to get precisely the Exchange Holiday you’d like. At the beginning of each Use Year you are allocated your points ownership. Your points allocation lasts for two years, and how you use these points is entirely your choice. Points really are the most flexible way to book your holidays. Here’s an example of how it could work: Use Year 1

Use Year 2

Use Year 3

+50,000

Saved from previous year

+25,000

Borrow from next year

+25,000

Used in previous year

-25,000

Allocation from RCI

Holiday 1 Holiday 2 Left to spend

Studio

2 week holiday

-100,000

-15,000

25,000

-10,000 1 bedroom

Borrow

Save

Extend

If you need more points than you currently have for an Exchange, borrow them from your next Use Year’s allocation.

If you have any unused points left over at the end of your Use Year, they will automatically be saved into your next Use Year. But if you don’t use them by the end of the second year, your points will expire.

If you haven’t been able to use your points in the two years since they were first allocated, you can take the option of extending them for a further third year, for a small fee.

Even more flexibility… Transfer You can transfer your points to other points members and also receive points transferred to you. Rent If you’ve used all your points, and still would like to book another exchange, you can rent the points required to book your chosen holiday. Call us to transfer or rent points. To save, borrow or extend – simply go online.

How you book your Points Exchange depends on the type of points ownership you have. Your type of ownership determines which reservation windows you can access (see table below).

There are three types of points ownership: Fixed, Floating and Pure Points. 1

Fixed

Reservation windows explained

If you own the same week and apartment

To make the most of your points membership,

number every year this is known as

it’s important that you know when the best

‘fixed’ ownership.

time is to book your Exchange Holiday. As a points member you have exchange opportunities in both our RCI Weeks and RCI Points Programmes. Exchanges in our RCI Weeks Programme are available for you

If you own a week at a resort which does not fall into the same week number every year, this is known as ‘floating’ ownership.

to book up to 2 years in advance of your desired travel date. In addition to this, you

Floating

YOUR GUIDE TO HELP PLAN YOUR HOLIDAY

Points ownership & reservation windows explained

Pure Points

also have exclusive access to exchange

If you own points that are not associated

opportunities in our RCI Points Programme

to a specific week of timeshare, this

from 10 months before your desired travel

is known as ‘Pure Points ownership’.

date. Don’t forget, you also have the added benefit of your Home Reservation types, giving you priority booking windows to the resort or group

Remember! As an RCI Points member you have the widest access to RCI-affiliated resorts (both Weeks and Points).

of resorts within your ownership.

Home reservation types and when to book RESERVATION TYPE

HOME WEEK

HOME RESORT

HOME GROUP

When you would like to book your own apartment number and week number (fixed owners only), your week is reserved for you to book.

Floating owners: When you would like to travel back to your resort. Fixed owners: When you would like to travel back to your resort but at a different time of year or to a different unit size to what you own.

If your resort is part of a group, you can take advantage of booking any resorts owned by that group.

WHEN TO BOOK

13 - 12 Months before check-in

12 - 11 Months before check-in

11 - 10 Months before check-in

YOUR GUIDE TO HELP PLAN YOUR HOLIDAY

How to exchange your points Finding your perfect Exchange Holiday… The earlier you start to plan, the more holiday options you’ll have to choose from AND the more likely you are to find what you’re looking for.

Follow these 4 simple steps to book your Exchange Holiday: 1

Search for a Points Holiday

Once you have registered, log on to RCI.com using your username and password. To get started, simply select RCI Points Holidays from the top menu bar. Alternatively call us to help you search for your holiday. 2

Book your Points Holiday

Once you have found your perfect holiday, simply confirm to complete your RCI Points Exchange. You will receive your holiday confirmation by email or by post. Be sure to give us your email address so you can receive your confirmation as quickly as possible. 3

Book Points Protection

If you need to cancel your Points Exchange, Points Protection ensures that you will be refunded 100% of the points that you used for that booking. 4

Travel essentials

Let our partner RCI Travel† assist with your travel arrangements. They offer great deals on flights, car hire, cruises, travel insurance, airport parking and more. Visit rcitravelstore.co.uk or call us. †For terms and conditions please refer to enclosed insert.

You still have time and options… 1

Exchange your points

Extend your points!

Points which you do not use within one Use Year are automatically saved into a second Use Year. Need more time? For a small fee you can extend your points for a third year. 4

Transfer your points

Why let your points expire, when you could

If you do not plan to use your points, you

exchange them for a great holiday at an RCI-

can transfer them to another RCI Subscribing

affiliated resort?

Member. A small fee applies. Please call for

The RCI Points programme gives you the

more information.

flexibility to take a full week or just a few

YOUR GUIDE TO HELP PLAN YOUR HOLIDAY

Are your points close to expiring?

For more information

days – whatever is available that suits. (Nightly stays available at selected resorts

about RCI Points

only – limited in Europe.)

including how to exchange visit pointstoremember.co.uk

Send a friend on holiday!

Do you have points you are unable to use? When you purchase an RCI Guest Certificate, friends and family can enjoy a great RCI holiday as a gift from you. (Guest Certificate recipients must be at least 21 years old.)

Prefer a printed Resort Directory? Order online at rci-order.com

Top Tip Visit the online Resort Directory where you can

Resort Directory The RCI Directory on RCI.com is the ultimate holiday planner, packed with over 4,000 affiliated resorts in RCI’s exchange network,

view resort photos, videos, read member reviews, check out local activities, weather and more!

plus resort images, videos, member reviews and so much more!

EASY PLANNING. EASY BOOKING. Login to RCI.com or call 0845 60 86 380 today 61

YOUR GUIDE TO HELP PLAN YOUR HOLIDAY

Experience many exclusive benefits of RCI Membership The benefits of RCI Membership go beyond Exchange Holidays. We also offer other ways to experience amazing destinations. Points Partners You can use your points to book a selection of travel products and services, from car hire to hotels. Why not take a look at the choices available on RCI.com and contact RCI Travel†. † RCI Travel can advise on how many points you need to use. Points Partner products and services are currently only available to be booked via the call centre.

Extra Holidays and Late Deals These are week-long holidays at RCI-affiliated resorts, for which you do not exchange your points. Instead, you book them with cash, just as you would book a regular hotel stay. That aside, you get the same spacious resort-style accommodations, benefits and amenities that you expect from an RCI holiday!

Points Deals These are fantastic discounts on the points values required to book your Points Holiday at selected resorts and for selected travel dates. You can view the latest discounts on rcipointsdeals.com.

RCI Platinum is the highest level of membership offered by RCI. It provides you with a range of valuable benefits and cost savings, in addition to those which you already receive as an RCI member. For more information about RCI Platinum Membership visit RCI.com.

Late Bookings If you can take your holidays at short notice (within 45 days prior to departure), you’ll be able to take advantage of some real value discounts on points values with Late Bookings – in some cases up to 50% off the regular points price!

Resort Offers As an RCI member you have the added benefit of accessing exclusive offers at selected resorts which include meal deals, discounted excursions and more. Go to rciresortoffers.com to find out!

Other holiday options RCI is part of the Wyndham Worldwide family which includes recognised brands such as; Landal GreenParks, Wyndham Hotels, Canvas Holidays, cottages4you, Hoseasons and James Villa Holidays. As an RCI member you can take advantage of great discounts provided by our sister companies. Visit rciwyndhamdiscounts.com to find out more information.

Look out for these useful planning tools designed to help you with your membership. Account Statements

Weâ&#x20AC;&#x2122;re here for you.. Click to Chat on RCI.com

Be sure to provide us with your email address so you receive monthly account statements from us. Along with your account summary,

As part of our continuous improvements

they provide offers, important messages

to RCI.com, we have now introduced Click

relevant to you and much more.

to Chat. Whilst searching on RCI.com if you have any questions that you need answering, simply look for the Click to Chat icon.

Endless Vacation magazine

You will be able to chat live to one of our helpful Guides who will assist you with any

YOUR GUIDE TO HELP PLAN YOUR HOLIDAY

More ways to help you...

queries you may have.

For RCI members exclusively, a twice-yearly magazine full

Please note - Click to Chat may not be available at all times

of holiday destination ideas,

Personal telephone appointments

member stories, competitions and the latest news of fantastic RCI member benefits.

We know there is a lot of information to digest in this guide, therefore we wanted to offer you something different.

Arrival Guides This new benefit provides FREE downloadable travel guides available for over 400 destinations. Packed with information about

How about a personal chat with one of our experienced Guides who will talk you through your RCI Membership and holiday options? Personal telephone appointments are limited and are booked on a first come, first served basis. Please see page 11 for more details.

restaurants, sightseeing, maps, events and much more! Download your arrival guide by visiting https://arrivalguides.rci.com

EASY PLANNING. EASY BOOKING. Login to RCI.com or call 0845 60 86 380 today 63

YOUR GUIDE TO HELP PLAN YOUR HOLIDAY

Cutting through the Jargon… We know how confusing some terms can be, that’s why we’ve included this guide to help it all make sense. Timeshare

Points Allocation

Timeshare is a form of holiday ownership.

Annual amount of points that you receive

You own the right (either directly or through

each Use Year based on the value of your week.

a “club”) to use a week (or longer) in resort accommodation for a set period of time. Also known as “holiday ownership”, “your week”, “shared ownership”

Affiliated resort A resort which has been entered into a current business agreement with RCI. Also known as “partner”, “associate”, “resort”

Developer The company owning the freehold of the resort; who construct the accommodation and leisure facilities and run the resort.

Also known as “reservation windows”

Points Partners External companies who are current partners with RCI Points, allowing you to use points to make reservations i.e. car hire, hotels, cruises, etc. Also known as “network partners”

Exchange Exchange your points to go to another destination/timeshare. Also known as “swap”, “points holiday”, “vacation”

Also known as “resort”, “affiliate”, “management company”

Extra Holiday Week long holidays at RCI-affiliated resorts

Points

which you book with cash.

You receive an annual allocation of points for your week and you can exchange your points

Also known as “bonus week”, “cash

to other resorts within the RCI network.

booking”, “rental”

Also known as “currency”, “credits”, “values”

If you own points that are not associated to a specific week of timeshare, this is known as ‘Pure Points ownership’.

YOUR GUIDE TO HELP PLAN YOUR HOLIDAY

Pure Points

Also known as “points”, “currency”, “credits”

Maintenance fees You pay maintenance fees direct to the resort to ensure general upkeep and quality of your resort and it covers everything, from refurbishment of rooms and facilities to the day-to-day running costs. Also known as “management fees”, “dues”, “resort fees”

Resort rating Each of RCI’s affiliated-resorts are awarded a quality rating based on the comment card scores received from RCI members. They are known as RCI Hospitality, RCI Silver Crown and RCI Gold Crown. Also known as “resort rating”, “3-star”, “4-star”, “5-star”, “key rating”

For terms and conditions relating to products and services from page 56-66 please see enclosed insert.

Learn & Win! Test your knowledge and discover how to get the

holiday you want - you could win a ÂŁ25 M&S voucher!

VOUCHERS TO BE WON!

Take the RCI Quiz Visit rcichallenge.com/points to take the short quiz and be entered into the prize draw *Prize Draw is open to all UK resident members and closes on 31st October 2013. Full entry terms at www.rcichallenge.com/points

Are you getting the most from your membership? Here’s a taster of some of the exclusive benefits that come as standard with Platinum membership... Travel Discounts £50 off each year on a car hire or hotel reservation with RCI Travel.

tastecard FREE to Platinum members! Only tastecard enables you to receive 50% discount or 2 for 1 on selected restaurants throughout the UK. The tastecard is worth £79.95 but is included in your Platinum membership for 1 year.* Secure Luggage Travel with peace of mind with your complimentary luggage tracking service from CallUma.

Earn Member Rewards For select RCI bookings you will receive up to £20 back in Member Rewards. Priority Access Get first look at a selection of highly demanded Exchange Holidays. Unit Upgrades Enjoy complimentary unit upgrades on your Exchange Holiday subject to availability.

And there’s more! Visit RCI.com to find all Platinum benefits...

UPGRADE FOR JUST £49!

Log in to RCI.com or call 0845 60 86 380 Terms and conditions apply. RCI reserves the right to vary or amend the benefits available. Some benefits may be subject to availability. Please visit aboutrci.co.uk/platinum/terms for more information. RCI Platinum is not available to RCI Lite members. *Tastecard membership is an introductory only offer and applicable for the first 12 months of Platinum membership only.

Your Holiday money made easier... The RCI Currency Card RCI are delighted to present a new addition to your member benefits, the RCI Visa Prepaid Currency Card. The easy way to carry money when you go on your next holiday. The RCI Currency Cards are available in Euros and USD which are designed to be used in those currencies as well as the GBP Card which is designed for spending worldwide. With the RCI Currency Card you will enjoy: Convenience of your 2 in 1 Membership and Currency Card Competitive Exchange Rates No ATM Withdrawal Fees* & No Transaction Fees Widely Accepted worldwide at ATMs & merchants displaying the VISA Brand Mark Chip & PIN secure and Lost & Stolen line to help protect against loss 24/7 Customer Services Global assistance around the clock

Visit www.rcicard.co.uk to find out more & register for your card today *Some ATM providers may apply surcharges. Withdrawing GBP with a RCI GBP Currency Card incurs a ÂŁ2 transaction fee The RCI Visa Prepaid Currency Card is issued by IDT Financial Services Limited pursuant to a license from Visa Europe. IDT Financial Services Limited is a regulated bank, licensed by the Financial Services Commission, Gibraltar. Registered Office: 57-63 Line Wall Road, Gibraltar. Registered No. 95716. All communications should be sent to CP Services Limited. RCI Currency Card, PO Box 60826, London, W6 6GB. Vacation Exchange products are provided by RCI Europe. IDT Financial Services Limited is not connected or associated with, RCI Europe or any persons employed or associated with, or businesses operated by or associated with RCI Europe or RCI Europeâ&#x20AC;&#x2122;s associates or connected parties. IDT Financial Services Limited accepts no responsibility or liability for any losses, damages, costs, or expenses, of whatsoever nature that may be caused or may arise, directly or indirectly, as a result of your use of any of the Vacation Exchange products provided by RCI Europe. IDT Financial Services Limited accepts no responsibility or liability for any misuse or fraud that may occur, directly or indirectly, in relation to these Vacation Exchange products or RCI Europe.

UK0913/PTS