Virtual Assistants VS Digital Assistance: Which One Should You Be Using?
All business owners, company directors or executives need a little help getting through their work day. It is estimated that the average office worker will spend at least two hours of their working day responding to emails, returning phone calls and actioning enquiries. This is where assistants step in they can take care of administrative tasks, freeing up time, which allows workers to actually do their jobs without distractions. In the good old days (and in many cases still today) businesses relied on Personal Assistants to help cut through the workload; an extra worker in the office providing an extra brain and an extra pair of hands to get the job done. The world today however, is constantly changing and new technology 18
www.scalablemagazine.com
is being introduced at rapid speed, meaning that businesses now have greater options when it comes to workplace assistance. No longer do they need a physical body in the office to help reply to emails and to answer phone calls. This is where virtual assistants and digital assistance step in.
WHAT IS A VIRTUAL ASSISTANT? Virtual Assistants are real people but rather than working in the office alongside you, they work remotely, often from another country. As they work remotely your primary means of
