Recycling Times Magazine
RecyclingTimes The magazine by the industry, for the industry.
Publisher & Managing Director Tony Lee tony@therecycler.com.cn
Directors
David Gibbons david.gibbons@therecycler.com.cn Sabrina Lo sabrina@therecycler.com.cn
Editorial Editors
Johanna Breen Cherry Xu translator@therecycler.com.cn Jessica Yin magazine@therecycler.com.cn Sophia Jiang editor@therecycler.com.cn
Designer
Adam Lin design@therecycler.com.cn
Sales Sales Manager
Anna Leung anna@therecycler.com.cn
Account Manager
Kevin Zhu kevin@therecycler.com.cn
Sales Executives
Joy He mktas@therecycler.com.cn Sally He sales@therecycler.com.cn Susi Guo Sales02@therecycler.com.cn
Operations and Marketing Operations Manager Charles Lee charles@therecycler.com.cn
Operations Assistant
William Feng operation@therecycler.com.cn
Marketing Manager
Morrow Miao morrow@therecycler.com.cn
Accounting
Feng Li account@therecycler.com.cn
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January 2011 | www.recyclingtimes.com.cn
editorial editorial www.recyclingtimes.com.cn
T
he first laser printer with China-owned intellectual property rights was launched on December 6, 2010. The mass production of Seine’s laser printer has been long expected. Most aftermarket players, I think, would focus on what this means to the aftermarket printer supplies industry while watching the performance of Pantum printers. If Pantum takes up enough market share and the profit margins are good enough, I think most aftermarket players will take a slice of the aftermarket cartridges business for Pantum printers. Why not? Sure, Seine had thought about this. As an aftermarket player itself, Seine knows how things are. How will Seine react to its aftermarket counterparts’ wish to share the profits of the Pantum cartridge business? Can the aftermarket gain anything from Pantum printer’s development? It is still too early to tell. On the flipside of this hopeful news from Seine we had some disappointing news for the aftermarket industry from the US Supreme Court on December 13. The court was deadlocked with a 4-4 vote and will not decide a copyright infringement case involving Costco Wholesale Corp over reselling luxury imported Swissmade watches produced by a Swatch Group unit. In a case between the top US warehouse club and the world's largest watchmaker, the justices simply affirmed a US appeals court ruling that Swatch's Omega unit retained the rights to watches it made and sold abroad that later were imported into this country. The Supreme Court's action was not a ruling on the merits of the dispute and it does not set a national precedent, but it does have the result of resolving the case in Omega's favor. That is, the result is not in the aftermarket industry’s favor. We still bear the weight of proving the empties’ origin. All the best for the New Year of 2011, I wish you all prosperity!
Tony Lee Publisher & Managing Director
All rights reserved. © 2011 by Recycling Times Media Corporation. The contents are not be to copied or republished without official written consent. The editorial content does not represent official positions of Recycling Times Media Corporation.
Recycling Times Magazine
contents contents
American Imaging et al sued Ronald Roman et al
The plaintiffs include American Imaging Cartridge, LLC, Innovative Cartridge Technology, Inc. and Platinum Manufacturing International, Inc. They named 28 defendants, claiming the defendants infringed eleven patents by manufacturing, distributing, and selling products for use in Lexmark T630, T640 and T420.
www.recyclingtimes.com.cn
Just a Minute with David Gibbons
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Biotoner: toner pioneer
Is unity possible?
If there is a breakthrough on biotoner technology and we can raise the biocontent of the toner to the maximum level while preserving other critical properties, biotoner will have a competitive edge and gain considerable market share. Can the aftermarket industry grab this chance and act?
Industry Updates
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American Imaging et al sued Ronald Roman et al over patent High Court split over First-Sale Rule in Costco suit
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Q3 Worldwide hardcopy peripherals market
Epson settles patent infringement lawsuit with ULIX and U-Color
This is the second consecutive quarter of doubledigit year-over-year growth in both units shipped and shipment value. Total market shipments in 3Q10 improved 13% over 3Q09 while shipment value increased 17% to $14.3 billion.
Clover Holdings acquires Depot America Eco Service China running well
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Memjet to launch new printers at January CES show
Features
La Pascana Ltda celebrates tenth anniversary
Product Release
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20
MSE releases compatible cartridges for HP CP6015 and printer
Market Data
Brother HL4150 and Xerox 6121 toner cartridges from KolionTech
hardcopy peripherals market returned double24 Worldwide digit year-on-year growth in Q3 2010
ILG releases color cartridges for HP CP4025, CP4525 Series
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OCP inks for Brother LC-985 and Canon PGI-525/CLI-526
OEM News
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Fuji Xerox launches DocuPrint series of LED printers for SMBs
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Xerox to expand toner plant with $25m
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Canon to build a $356 million laser cartridge plant
HP adds more AirPrint-compatible printers Epson launches new printers Canon India eyes 22 million from MPS in 2011
Pantum cartridges: another aftermarket opportunity?
MPS reduces supplies markets in the US & Western Europe Cartridge parts companies saw challenges ahead
Profiles
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Let the quality speak for itself —Interviewing KolionTech
Legal Issues
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US and Canadian view on legal issues in refilling cartridges (part 1)
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Indian scenario on IP
Tech Zone
Features
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Biotoner: toner pioneer
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Remanufacturing the HP Color LaserJet Enterprise CP4520 series black and color toner cartridges www.recyclingtimes.com.cn | January 2011
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Recycling Times Magazine
Just a Minute with David Gibbons
Have rechargers lost the way? For more than 20 years, printer cartridge remanufacturers have been selling the advantages of remanufacturing as being a great deal for the environment. They took the higher eco-friendly ground: every empty toner cartridge saved from landfill, refilled and remanufactured, saved the making of a new cartridge—saving 2 liters of oil. But something has changed… Remanufacturers used to tell their customers they could save money by using a remanufactured cartridge. They could save money while saving the environment. But has that changed too? You would think that in the midst of global warming debates and “doing the right thing for the environment” remanufacturers would have used this opportunity to increase their market share. So what has happened? Commercial reality has seen some remanufacturers look for sources of income other than remanufacturing. The abundance of third party compatible cartridges has seen an exponential increase. These cartridges resemble the original in that they are made from virgin resources—and are not made from reused parts.
Some compatible cartridges are now flooding the market at prices cheaper than what a remanufactured cartridge can be rebuilt. In my country, the number of cartridges being rebuilt has fallen. Some say it is as much as 70%. In large markets, such as Europe and the USA, some of these compatibles are being exposed by the original equipment remanufactures (OEMs) as being an infringement of intellectual property. And I agree with the OEMs. Many compatibles are illegal, and should not be traded. A world wide enterprise known as Cartridge World, which was also birthed in my country, have not succumbed. Thousands of these remanufacturers around the world complete “permissible repair” every day to used cartridges. They dismantle, inspect, replace used and worn parts, refill, rebuild, test and package. They have the true eco friendly product. Isn’t it time this industry got back to basics?
David Gibbons is Director of Recycling Times. He has been a school principal, marketer, businessman, remanufacturer and Executive Director of the Australasian Cartridge Remanufacturers Association until 2005. He is currently the director of communication of a large South Pacific organization.
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Recycling Times Magazine
Industry Updates
American Imaging et al sued Ronald Roman et al over patent
O
n December 14, 2010, another patent infringement case was filed at the Florida Middle District Court (Case No. 8:10-cv-02789-JDW-EAJ). The plaintiffs include American Imaging Cartridge, LLC, Innovative Cartridge Technology, Inc. and Platinum Manufacturing International, Inc. The plaintiffs named 28 defendants, they are: Ronald Roman ACM Technologies, Inc. Alpha Image Tech Arlington Industries, Inc. Cardinal Cartridge, Inc. Densigraphix, Inc. Diamond Digital Group, Inc. E-Toner Mart, Inc. Imageworks, Inc. Ink Technologies Printer Supplies, LLC K & W International Development, Inc. Kalon Corp. Kalon International Kiwi Group Corp. Laser Toner Technology, Inc. Copy Technologies, Inc. LD Products, Inc. LTS Technology, Inc. Matric Kolor, Inc. Sinotime Technologies, Inc. Mextec Group, Inc. Monoprice, Inc. Nano Pacific Corp. Power Imaging Supply, Inc. Printer Essentials.Com, Inc. R & L Imaging Group, Inc. Target Imaging LTD
TTI Imaging, Inc. The plaintiffs also claimed that some other companies might have infringed their patents, but these companies are not named specifically in the lawsuit. There are 11 patents involved in this suit. See the following table for information. Plaintiffs American Imaging and Cartridge Technologies are the owners of the Patents-in-Suit and Platinum is the licensee of the ‘608, ‘360, ‘859, ‘954, ‘993, ‘607, ‘988,, ‘464 and ‘123 patents. The plaintiffs alleged that the defendants were “making, using, importing, offering to sell, and selling in the United States, and/or importing into the United States, without authorization
or license, cartridges, and components for cartridges, for Lexmark and related private label imaging devices, including, without limitation, LexmarkT420, T630 and T640 imaging devices and cartridges components such as printer chips” and asked for damages, together with interest and costs for infringement, treble damages and reasonable attorneys’ fees and requested a preliminary and permanent injunction from the court. Two of the plaintiffs, American Imaging Cartridge, LLC and Platinum Manufacturing International, Inc. also filed a patent infringement suit against Schoon Manufacturing Corporation over patent issues on November 24.
U.S. Patent No.
Patent Name
7,136,608
REMOVABLE TONER CARTRIDGE UNIVERSAL ADAPTER
7,286,774
UNIVERSAL PRINTER CHIP
7,187,874
TONER CARTRIDGE HAVING A PRINTER-DETECTING UNIVERSAL PRINTER CHIP
7,512,360
IMAGING CARTRIDGE HAVING A UNIVERSAL BODY
7,551,859
MULTIPLE REGION PRINTER CHIP
7,068,954 7,106,993 7,136,607 7,362,988 7,447,464 7,174,123
REMOVABLE TONER CARTRIDGE ACTIVATING APPARATUS TO DETECT DOOR CLOSURE REMOVABLE TONERC ARTRIDGE GUIDE AND ATTACHMENT OF WASTE BIN INTO A PRINTER UNIVERSAL TONER CARTRIDGE CIRCUIT BOARD MOUNTING PADS UNIVERSAL TONER CARTRIDGE MOUNTS FOR ATTACHING A WASTE BIN TO A HOPPER TONER CARTRIDGEHAVING A COLLAPSIBLE ACTUATING STRUCTURE RIGID AGITATOR AND SHAFT ASSEMBLY
High Court split over First-Sale Rule in Costco suit
T
he US Supreme Court has said it is equally divided on whether the firstsale doctrine could protect Costco Wholesale Corp. from allegations that it infringed Omega SA's copyright by selling Swiss-made watches in the US without Omega's permission.
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The US Supreme Court announced Monday that it had deadlocked 4-4 on whether Costco Wholesale Corp. could be held liable for copyright infringement for reselling luxury Swiss watches it obtained through second-hand sources. The court's even split means that a lower-court
ruling against Costco stays in place, though the case sets no new Supreme Court precedent because it ended in a tie. The tie was possible because Justice Elena Kagan was recused in the case, having worked on it while she served as US solicitor general.
Recycling Times Magazine
Industry Updates
Epson settles patent infringement lawsuit with ULIX and U-Color
S
eiko Epson Corporation has announced it has agreed to settle patent infringement lawsuits with Taiwanese ink cartridge manufacturers ULIX and U-Color. The agreement, which was finalized on December 8, 2010, was made after the Taiwanese companies accepted Epson's claims of settlement fees relating to ink cartridge intellectual property rights. In an initial judgment made on January 11, 2010, the Taiwanese intellectual property court upheld Epson's utility model claims, and ordered ULIX and U-Color to pay damages
and cease sales of the offending products. This judgment was appealed against by both ULIX and U-Color. However, according to a settlement made before the appeal court, ULIX and U-Color have agreed to cease production and sales of the products concerned, and also to pay settlement fees to Epson. ULIX and U-Color have also issued the following statement. "Seiko Epson Corporation is the patentee of R.O.C. utility model patent No. UM-198935. ULIX, U-Color, and their representative, manufactured and sold compatible ink
cartridges and Continuous Ink Supply System ("CISS") products used in Epson printers and therefore infringed Epson's patent and caused inconvenience and damage to Epson and its subsidiary, Epson Taiwan Technology & Trading Ltd. In order to show their gratitude for Epson's not pursuing the infringing actions, ULIX/U-Color hereby posts this public apology, promises not to manufacture, offer for sale, sell, use or import any more infringing compatible ink cartridges and CISS products and urges the public/customers to respect Epson's intellectual property rights."
Clover Holdings acquires Depot America
C
lover Holdings Inc. has acquired Depot America, a premier provider of products and solutions for the management of laser printers since 1988. Depot America is the most recent addition to Clover’s printer parts portfolio and its acquisition advances Clover’s strategy of evolving into a vertically integrated solutions provider. The combined organization of Image1 and Depot America is now the fastest growing supplier of laser printer parts and certified pre-owned printers in the world. Jim Loden, President of Image1, had this to say, “The acquisition of Depot America advances
our global strategy to be the worldwide leader in printer parts. Depot America’s operational strength and phenomenal customer loyalty team make them a natural fit for the Clover organization and will raise the bar for worldclass service.” Depot America is headquartered in Farmingdale, New Jersey and is the major printer parts supplier for the East Coast. John Tiano, President of Depot America, added, “Depot America is proud to become part of the Clover organization. Depot America’s operational excellence will help drive, support and add to all existing Clover/ Image1 printer part processes and customized
solutions. The breadth and reach of the Clover/ Image1 organization will further elevate the level of service we provide to our existing Depot America customers. This transaction will immediately make Image1/Depot America the leading printer parts provider in North America.” "This acquisition is not only great for Image1 and Depot America, but even more so for our combined customers. As we bring the best of both companies together, we will be able to deliver the highest quality parts quicker and more economically than anyone else in the world,” said Loden.
Eco Service China running well The Eco Service company, operating in Hong Kong, is fighting for the Asian market and increasing its offer’s competitive advantage. Eco Service China's warehouse has been operating in Hong Kong for a quarter of a year. The Asian branch of the global empty cartridge broker Eco Service was opened in June 2010 to serve its clients in the Far East markets. The company is receiving shipments on an ongoing basis. The target is to reach a stock of 100,000 units.
“Our Chinese clients are offered an on the spot availability of our Hong Kong stock,” said Marcin Adamski, CEO at Eco Service, “we order extra batches of cartridges from our Central European warehouse on request. The time needed to carry out an order like this ranges from a week to a month and the efficient logistic handling means saving our clients' time and money. We are taking into consideration opening another branch outside the EU”, he said. Eco Service China makes it possible for its
clients to purchase smaller batches of goods, meaning one does not have to purchase a whole container of 'empties' in Europe to wait a month till the order is met. Over 3.5 million cartridges from all over the world every year come to the warehouse in western Poland where Eco Service is headquartered. The vast majority of the stock – around 60% – is collected by the company from its European partners while 25% come from Poland itself. www.recyclingtimes.com.cn | January 2011
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Recycling Times Magazine
Industry Updates
Memjet to launch new printers at January CES show
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ccording to a report by Sign On San Diego, Memjet now says its technology will be in printers that hit the market in January. Those first devices will target label and package producers. Later next year, Memjet expects that its printing technology will power office printers sold to businesses. Wide-format printers using Memjet printheads to produce architectural drawings also are expected to be launched in 2011, the company said. And it thinks its technology will be used in photo kiosks at retailers and photo finishing minilabs by the end of 2011. Inkjet and laser print technology has been around for decades. Big companies such as HewlettPackard, Canon, Epson and Lexmark dominate the industry. “It hardly seems like fertile ground for an upstart company to make a stand. But industry analysts are taking Memjet seriously for several reasons,” reported Sign On San Diego. There has been some skepticism surrounding Memjet, in part because the company came out in 2007 talking about revolutionizing the inkjet business but then missed deadlines for delivering products. "They have been sort of like Bigfoot in the industry for a number of years now,” said Gary Peterson, an analyst with Gap Intelligence, which tracks the printer industry. “They were first introduced to the market about March 2007. They were coming out with products the next year. Then it got bumped back a year. Then another year.” Peterson said Memjet’s product line up has been
a moving target as well. It once expected to have and chemical-based photo finishing systems are a home photo printer, but those plans have been replaced. shelved. Analysts say labels are a good fit for Memjet, Memjet’s Len Lauer said the business model is since speed matters and the low price for the initial similar to that of Qualcomm, which sells modem equipment is attractive. chips that allow cell phones to work to wireless But other markets may be more difficult. Photo phone makers. “We want people to recognize at kiosks, for example, mean competing against HP, the point of sale, ‘Oh Memjet. That must be fast’” Kodak and Fuji Film. The office printer business said Lauer. is stock full of competition. “It’s not so much that "Laser and inkjet technology is 25 years old,” said they’re competing against an established beast like Lauer. “And what happens is every year the industry HP, it’s that they are competing against four or five just evolves. Every year it comes out with a little bit established beasts, including Lexmark, Canon and better price performance, a little bit better speed, Epson,” said Peterson. but nothing revolutionary.” Memjet thinks its An unusual aspect of the company’s business technology is a big step forward. is that the printhead is a consumable, meaning Four companies have signed up to put Memjet’s it must be replaced periodically depending on technology in printers targeting the label market or use. For the office market, Memjet is encouraging envelope printing market – including MainStream partners to implement an ink refill program so USA, Astro Machines, Rapid Machinery and Own-X customers can reuse the ink cartridges. Memjet has Industrial. developed designs for ink refill stations. The company won’t reveal its potential partners Office printers are by far the biggest market in other markets, including office printers. But it Memjet wants to attack. It aims to compete against expects to make some announcements during the monochrome laser with a device that sells for $500 Consumer Electronics Show in January. to $600 but offers a better cost per page and faster Lauer thinks Memjet has advantages over a speeds. typical startup. For one, it’s targeting big markets. Digital printing is a US$249 billion worldwide industry. While printing overall is declining, digital printing is growing by about 10% a ▲ Memjet’s printhead includes over 70,000 jets year as older analog presses
La Pascana Ltda celebrates tenth anniversary
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a Pascana Ltda, OCP’s distribution partner for Chile and Peru celebrated its tenth anniversary with the whole team on December 7, 2010. Founded November 24 in 2000, La Pascana has grown to become a major player in the aftermarket industry in Chile. The company serves clients ranging from small to big recyclers as well as wholesalers and dealers with everything
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needed to produce or offer high quality products in the aftermarket. La Pascana and OCP have worked hand-in-hand since the early beginnings of La Pascana in a loyal and trustful manner. The Chile-based company has proved an excellent distributor for OCP inks, whose philosophy of quality matches OCP’s 100%. OCP acknowledges the support from Katy and Roberto Marbach as well as their whole staff for
the strong commitment. To buy OCP inks in Chile and Peru, please contact: La Pascana Ltda. Avda. Vicuna Mackenna 1951 Santiago, Chile Tel.: 0056-2551-7951 Fax: 0056-2551-8861 Email: roberto.marbach@gmail.com
Recycling Times Magazine
Product Release
MSE releases compatible cartridges for HP CP6015 and printer
M
icro Solutions Enterprises (MSE), manufacturer of intelligently re-engineered cartridges, is pleased to announce the release of their intelligently re-engineered toner cartridges for the CP6015 and CM6040 MFP printers. The CP6015 and its MFP counterpart are high speed “light production” printers designed for high volume print jobs and marketing applications. As such, users of these printers will be very quality sensitive.
Luke Goldberg, SVP at MSE Global says of this release, “With the high consumables cost of these cartridges coupled with the high volume environments these devices will be placed in, these cartridges offer tremendous margin and revenue opportunities for resellers. The intended enterprise customers for these cartridges are bound to be a target for MPS resellers who can now offer optimal quality and significant operating cost reductions combined with the MSE intelligently re-engineered CP6015/ CM6040
cartridges.” MSE is offering these in generic packaging due to the custom requirements of this cartridge configuration. MSE plans to expand the packaging options available in this model as volumes dictate. MSE is also working on offering the OPC unit which is slated for release in late Q1 2011.
• Contact Faroudja Toner Toll free: 800-673-4968
Brother HL4150 and Xerox 6121 toner cartridges from KolionTech
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n December 2010, Zhuhai Kolion Te c h n o l o g y C o . , L t d l a u n c h e d compatible toner cartridges for the Brother HL-4150 and Xerox-6121.These are available on the market now. The Brother TN315 series is used for the Brother HL-4150; a color multi-functional laser printer. Its monthly capacity for black printing is up to 6,000 pages, while the equivalent figure for color is up to 3,500 pages.
Xerox 6121 color cartridges (OEM code: 106R01466-9), are used for the XEROX-6121 multi-functional laser printer. This has the same appearance as the QMS1600 with the exception of a different chip. But Zhuhai Kolion has now developed the chips used exclusively in this model. What’s more, the monthly printing capacity is up to 2,600 pages for both black and color. KolionTech’s continuing R&D on leading new color toner cartridges has improved the
compatibles’ quality to a new level. To ensure imaging quality, density, printing capacity and compatibility, they are rigorously complied to ISO specifications and via precise tests, achieve a lasting and stable printing effect. Therefore, in ter ms of installing and properties, they are comparable with the OEM equivalent. For more information about KolionTech’s new products, please email info@koliontech. com or visit www.koliontech.com.
ILG releases color cartridges for HP CP4025, CP4525 Series
I
nternational Laser Group (ILG) has released OEM alternative color cartridges for the HP CP4025 and CP4525 series of color printers. ILG released compatible cartridges for the HP color printer series CE260A (black) with an 8,500 page yield and compatibles
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CE261A (cyan), CE262A (yellow), and CE263A ILG also announces the following color (magenta) with an 11,000 page yield. alternatives for HP color printer series: the The HP series printers are designed to compatible cartridge CE260A (black) with produce superb color quality and crisp text 8,500 page yield, compatibles CE261A (cyan), for the busy printing environment, offering CE262A (yellow), and CE263A (magenta) 1200x1200x dpi and 35 pages per minute. with 11,000 page yield for use in HP CP4025, The ILG's compatible CE260 series offers CP4025n, CP4520, CP4525dn, CP4525n, and outstanding print sharpness and vivid color CP4525xh as well as CM4540 mfp for black output that matches OEM in quality. cartridges. These color additions bring ILG’s OEM • Contact International Laser Group alternative color cartridge SKU count Ph: 800-937-2880 to nearly 250, with nearly 55 per cent of Visit: www.ilglaser.com ILG's entire product line being color.
Recycling Times Magazine
Product Release
OCP inks for Brother LC-985 and Canon PGI-525/CLI-526
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ike the LC-1000 cartridges, the LC985 also contains Brother’s Innobella Inks, which guarantee photo printouts that are accurate in every detail, create brilliant colors and give ideal print quality. The LC-985 cartridges are, among others, developed for the new Brother DCP-J series multi-function printers. OCP’s R&D department has released inks which are also suitable for LC-985 cartridges (chart 1). Also, after finishing a series of tests, OCP´s R&D department has recommended the release of PGI520/CLI-521 inks, also for the Canon PGI-525/CLI526 cartridges. A complete list of suitable inks, cartridges (with regional names) and printer models can be found in chart 2.
• Contact OCP Tel: +49-2324-92070 Fax: +49-2324-920733 Email: sales@ocp.de Website: http://www.ocp.de
Printer Brother DCP-J125 DCP-J315W DCP-J515W MFC-J220 MFC-J410 MFC-J415W
OEM cartridge
Type
OCP Ink(s)
LC-985BK LC-985C LC-985M LC-985Y
Pigment black Cyan Magenta Yellow
IJ BKP 45 IJ C 139 IJ M 139 IJ Y 139
▲ Chart 1
Printer Pixma MG5150/MG5250/ MG6150/MG8150/ iP4850 Pixma MG5120/MG5220/ MG6120/MG8120/ iP4820 Pixma MG5180/MG5280/ MG6180/MG8180/ iP488
OEM cartridge PGI-525 BK CLI-526 BK CLI-526 C CLI-526 M CLI-526 Y PGI-225 BK CLI-226 BK CLI-226 C CLI-226 M CLI-226 Y PGI-825 BK CLI-826 BK CLI-826 C CLI-826 M CLI-826 Y
Color / Type Black Pigment Black Cyan Magenta Yellow Black Pigment Black Cyan Magenta Yellow Black Pigment Black Cyan Magenta Yellow
OCP Ink(s) BKP 44 BK 124 C 144 M 144 Y 144 BKP 44 BK 124 C 144 M 144 Y 144 BKP 44 BK 124 C 144 M 144 Y 144
▲ Chart 2
www.recyclingtimes.com.cn | January 2011
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Recycling Times Magazine
OEM News
Fuji Xerox launches DocuPrint series of LED printers for SMBs
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uji Xerox Co., Ltd. has launched nine models of its new DocuPrint series of A4 LED (Light-Emitting Diode) printers: DocuPrint CP105b/CP205/CP205w/ CM205b (full color) and DocuPrint P105b/P205b/M105b/ M105ab/M205b (monochrome). Including some models with reduced size and weight in its class, the new series lineup varies from single function printers to multifunction models with flexible pricing to meet the demands of smalland medium-sized business (SMB) users. Sales started in the Asia Pacific region on November 9. With the new series, Fuji Xerox is expected to enter the low-end market. According to a study conducted by the company, the global printer market is likely to achieve continuous growth, with an average annual growth of 7%. At this rate the 2014 market size will be 36 million units (compared to 28 million units in 2010). Also, the emerging countries are showing a rapid recovery from the financial crisis, and Fuji Xerox's business there has been hitting doubledigit growth. Fuji Xerox has applied its self-scanning LED (SLED) technology, previously available
only in high-end office machines, to these entry-level products' printheads to ensure a compact size without sacrificing print quality. This new DocuPrint series is also equipped with EA-Eco (EA: Emulsion Aggregation) toner with a fusing temperature more than 20 ºC lower than conventional EA toner. This offers energy-saving performance with up to 40 percent reduction in power consumption during fusion. For the monochrome models, Fuji Xerox first incorporated newly developed low-gloss black EA-Eco toner (EA-LGK toner), which offers controlled gloss for black and white documents.
Fuji Xerox expects to double its revenue in China by 2013 as it expands its distribution channels and unveils new products that target small- and medium-enterprises (SMEs), the company said. Fuji Xerox forecast Chinese revenue to grow 42% annually in 2010.
▲ DocuPrint CP105 b
▲ DocuPrint CM205
▲ DocuPrint P205 b
Canon to build a $356 million laser cartridge plant
C
anon Inc. announced that it would begin construction of Hita Canon Materials Inc., a manufacturing company based in Hita City, Oita Prefecture, Japan, at a cost of 30 billion yen (US$356 million)
in June next year with the aim of starting operation in May 2012. Original plans for Hita Canon Materials, which will produce toner cartridge parts and toner, had been planned for the country's southernmost main island of Kyushu and called for construction to begin in December 2008. This would have seen operations commence in September 2009, making use of Canon's latest automated production systems to manufacture highly functional components, supplying the company's toner cartridge production bases in Japan and abroad. Soon after the announcement of these plans, however, the collapse of a major US securities firm triggered a global economic downturn,
which resulted in a sudden decline in demand for toner cartridges. These developments necessitated a revision of earlier production plans and prompted the decision to delay the start of construction. “A careful ongoing review of market and economic conditions by the company indicates that the laser printer market is headed toward a recovery which, in turn, is expected to drive steady growth in demand for toner cartridges. Accordingly, upon assessing its production allocation from a mid- to long-term perspective, the company decided to begin the construction of Hita Canon Materials, albeit with some changes to building facilities and other aspects of the original plans”, Canon said in a press release. www.recyclingtimes.com.cn | January 2011
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Recycling Times Magazine
OEM News
Xerox to expand toner plant with $25m
X
erox Corp. has said that in 2011 it will invest US$25 million in expanding its emulsion aggregation (EA) toner plant to handle the increasing worldwide need for the chemically grown toner used in Xerox printers and production presses. The project will increase Xerox's manufacturing capacity of EA Toner by 50% at its plant in Webster, N.Y. (USA). Xerox says the benefit of EA toner is that its consistency is smoother than other toners made from pulverized plastic. More evenly sized particles in toner yield a finer image quality. EA toner is chemically grown enabling the size, shape and structure of the particles to be precisely controlled. This technology leads to improved print quality, less toner usage, less toner waste and less energy required for manufacturing and for printing. It opened in 2007 and features more than 20 miles of pipe and stainless steel tanks that produce billions of micron-sized toner particles. Originally constructed for US$60 million, Xerox’s total capital investment in the toner plant will now reach nearly US$100 million. Construction to expand the plant began in December 2010 and should be completed by the end of 2011.
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HP adds more AirPrint-compatible printers
H
P has updated six more of their printers to support AirPrint. AirPrint is intended to be one of the big new features of the latest iOS 4.2 software update for the iPad. It was originally advertised as offering universal printing from iOS devices to wireless and shared printers. The newly AirPrint-savvy models are: • HP Officejet 6500A e-All-in-One • HP Officejet 6500A Plus e-All-in-One • HP Officejet 7500A Wide Format e-All-in-One (pictured) • HP Officejet Pro 8500A e-All-in-One • HP Officejet Pro 8500A Plus e-All-in-One • HP Officejet Pro 8500A Premium e-All-in-One HP is also hosting firmware updates for several LaserJet and Photosmart models, which should enable AirPrint: • Photosmart e-AiO (D110) (USA/Canada) • Photosmart Wireless e-AiO (B110) (EU, AP) • LaserJet Pro M1536dnf Multifunction Printer • LaserJet Pro CM1415fn Color Multifunction Printer • LaserJet Pro CM1415fnw Color Multifunction Printer • LaserJet Pro CP1525n Color Printer • LaserJet Pro CP1525nw Color Printer
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OEM News
Epson launches new printers
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n early December, Epson announced the launch of its two newest all-in-one (AIO) inkjet printer models – the TX121 and the TX220. The TX121 is Epson's lowest priced entry-level allin-one printer, while the TX220 is its mainstream allin-one printer. They boast print speeds of 28 pages per minute (ppm) for black/15 ppm for color and 34 ppm (black)/15 ppm (color) respectively.
Epson ME Office 900WD – all-in-one (Print, Copy, Scan, WIFI, Built-in Duplex printing) Epson ME Office 960FWD – all-in-one (Print, Copy, Scan, Fax, WIFI, Built-in Duplex printing) Epson has also launched the fastest AIO in its entire range – the Epson Stylus Photo TX720WD. The printer is capable of producing up to 40 ppm for both black and color text and a 4x6 inch photo in 10 seconds. In addition, Epson has announced the Middle East launch of the Stylus Office BX625FWD, an all-in-one inkjet aimed at smaller business users.
▲ Epson TX121
Epson also announced the launch of its “Max Economy” office series printers – the Epson ME Office 620F, 900WD and 960FWD – all-in-one printers which offer up to 50% lower running costs than color laser printers. The Epson ME office series offers high-end features such as WIFI/Ethernet connectivity, builtin duplex printing and high capacity front-loading paper trays customized for mid- to high-volume users (with estimated monthly print volumes of 200 – 500 pages). The newly-launched printers in this range are: Epson ME Office 620F – all-in-one (Print, Copy, Scan, Fax)
▲ Epson ME Office 960FWD
▲ Epson ME Office 620F
With impressive double-sided printing speeds, it is the world's fastest inkjet printer in its class. The BX625FWD can print business-quality
▲ Epson Stylus Photo TX720WD
documents at 15 mono or 7.1 color pages per minute on a wide range of media and has an easy-access, front-loading paper tray which holds up to 250 sheets of A4 plain paper for high-volume printing. With the release of so many inkjet printers, Epson expects to command over 20% of the global supply of inkjet printers this year, with global shipments of inkjet printers amounting to 77 million units. Epson said global shipments of inkjet printers worldwide amounted to 75 million units in fiscal 2009 ending in March this year, with Epson accounting for approximately 19% of the market. Shipping 14.5 million inkjet printers in fiscal 2009, Epson is expected to see its sales surge over 10% to reach over 15.95 million in fiscal 2010. Global shipments of inkjet printers hit a peak of 92 million units in 2007, and declined to 82 million units in 2008 then 75 million units in 2009. But the market is expected to regain growth steam with annual shipments to reach 77 million units in 2010.
Canon India eyes 22 million from MPS in 2011
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hotographic and digital imaging solutions provider Canon India is intent on gathering Rs 100 crore (about US$22 million) of revenue from managed document services (MDS) designed to assist in effective management of document input-output environments and processes. "With growing demand for Canon Managed
Document Services, a domain which was started in 2009, we expect the revenue to touch Rs 100 crore in 2011", said Alok Bharadwaj, Senior Vice President, Canon India. In 2009, the revenue from the MPS business stood at Rs 20 crore, which the company is confident will touch Rs 50 crore this year. Functioning on a business2business (B2B) basis, about two companies every month are
subscribing Canon MDS, which has helped firms save up to 30% on their printing, he claimed. "Out of the total Rs 250 crore market, we are gearing to capture 30% business by next year," he added. The organized sector comprises of about 43 lakh printing devices printing close to five billion printouts in a month, costing about Rs 10,000 crore. www.recyclingtimes.com.cn | January 2011
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Features
Pantum cartridges: another aftermarket opportunity? Zhuhai Seine Technolog y Co., Ltd has announced the release of the first laser printer for which China owns the proprietary intellectual property rights. The printer made its first public appearance at a new product launch held by Zhuhai Seine in Beijing recently and important people witnessed the birth of Pantum laser printer. What does this development mean to the aftermarket printer industry? Is it a challenge or an opportunity? Could it potentially stimulate the aftermarket? Introducing Pantum 1. Birth The debut of the Pantum printer came on December 6, 2010 in Beijing. The printer is named "Bentu" (meaning "constant progress” in Chinese) and Pantum in English. The birth of an exclusively Chinese laser printer was long-awaited. As early as 2008, the word was that Seine would launch the printer in mid2009. However, by mid-2009, some said it would be launched at the end of 2009. Towards the end of 2009, Seine officially announced that the printer would be released during RemaxAsia Expo 2010. However, the show came and Seine again announced that the launch would be put off – this time to December 2010. From discussion in the industry, we could sense the anticipation all of us felt for this printer. With news coming out once in a while, awareness of the printer’s debut was high. Seine Technology has manufactured aftermarket printer cartridges and carried out research and patent analysis since it was established in April 2006. It. In 2007, Legend Group invested in Seine and became its strategic partner. In 2008, Seine was authorized to apply Toshiba’s basic printer patents. Seine announced its R&D success of a sample printer in October 2010. Seine held a grand Cornerstone laying ceremony for its Seine Science and Technology Printer Industrial park on September 27, 2010. It is believed that the Pantum printer was at this juncture put into mass production. According to the master plan for development, Seine will launch multi-functional laser printers, high-speed printers
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and color laser printers in the next three years. The production volume is set to reach several tens of billions in five years. 2. Two trump cards for the Pantum printer Four laser printers were released: Pantum P1000, P1050, P2000 and P2050. The printers are based on a 16-20 ppm black and white 1200×600dpi engine (16ppm for the P1000/P1050 and 42ppm for the P2000/P2050). The recommended monthly volume is 20,000 pages/month. The standard yield of a cartridge is rated as 1,500 pages for low-yield cartridges (2,300 pages, HY). According to the information provided by Seine, the two trump cards held by the Pantum printer are security and economy (the Pantum P1000/P2000 focuses on economic affordability and the Pantum P1050/P2050 has a focus on security). The printers’ pricing is between RMB 1,000-2,000 Yuan (US $150-301). It is also understood that one feature of the Pantum is its low-cost and low-carbon design. It can cut down 30% of the printing cost per page in a work environment, and thus leads to a huge saving on office expenses, this indicates its suitability for government
▲ Press conference
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Features
offices and large to medium enterprises. It is made from ecofriendly materials and, compared to other similar devices, claims to costs 40% less for toner cartridges and create 11% less waste toner during and after the printing process. The total market size for printers and related consumables globally is potentially enormous. Security is another important feature. It is believed that many printers of other brands have built-in chips, which cause concern about the confidentiality for some government and other public departments. The Pantum printer has an edge from this sense with independent intellectual rights. Pantum cartridges: another aftermarket opportunity? The aftermarket printer supplies industry is an extension of the printer industry. When a printing device becomes popular, the aftermarket will manufacture cartridges for the device. Will the Pantum cartridge be another aftermarket opportunity? This depends on three factors: the market share of the Pantum printer, the profit margin for aftermarket cartridges and the technological barriers to remanufacturing Pantum cartridges. 1. Market share The kind of market share the Pantum printer is going to win will of course be determined by the sales channels of the printer. There are now three known channels: • Sales channel of Seine cartridge Seine has been an integrated industrial group comprising R&D and manufacturing of remanufactured and compatible toner cartridges (brand name), toner kits and cartridges components in just several years since its establishment in 2006. Using the established sales channels for Seine cartridges is a solid way to sell the printers since Seine has hundreds of distributors in China, many of whom have grown and built their business with Seine. The distributors will not miss the chance to also sell the Pantum printer. Besides, Seine cartridges have won government purchasing contracts in over 30 local governments including Shaanxi, Anhui, Jiangsu, Shangdong and Tianjin, Xi’an. This also means ready-made contacts with government offices, including those who have stronger demands on security and may thus be interested in switching to the new brand. • Sales channel of Lenovo computer Another figure has caught everybody’s attention when the printers were unveiled. That is Liu Hong, the general manager of the sales company of Pantum printer, who is a household name to printer sales channel in China. He established Lenovo’s printer
▲ Pantum P1000
business and served as assistant vice president and General Manager of Lenovo's Peripheral business department. He led the team to get the second largest market share in printer business in China with an annual sales volume of 1 billion Yuan. His joining of Seine team is another premise to gain success for Pantum printer. • OEM, ODM services Seine has another investor worth noticing – Legend Capital, a subsidiary of Legend Holdings Ltd., started its vintage year in April, 2001. Managing up to US$700 million across four funds, Legend Capital focuses on driving high-growth ventures with operations substantially based in China or in markets related to China. The Legend representative Ouyang Yuxiang, one of the Managing Directors, has worked with Legend Group since 1992 as General Manager of the Storage & Server Dept. He was responsible for management and operation of the system products business. He also served as Assistant President of the Group, and General Manager of Business Development, responsible for the business expansion and management of the subsidiaries. He has rich experience in R&D, new product development, distribution and capital management. Mr. Ouyang has over 15 years experience in China’s IT industry and wide business network in the design, manufacturing, sales of system products and client services. With such close connections with the Legend Group, Seine may have the opportunity to provide OEM printer services if the Pantum printer is doing well and gaining market share around the world. If Seine, Lenovo and Legend Capital can pool their resources and build up the sales network for Pantum, the Pantum printer is going to have a great sales record in China. An overseas launch of Seine’s Pantum printer is also on the www.recyclingtimes.com.cn | January 2011
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Features
agenda. It is estimated that in early 2011, the Pantum printer will be launched in the US and Europe. As mentioned before, the sales channel for Seine cartridges is a solid way to sell out the printers. In terms of the overseas market, Seine may pay handsome checks for somebody to market its printer. Alun Ritchie, Vice President of Marketing of Ninestar Technology , is one of veterans who know the printer market very well. He was Sales & Marketing Director for EMEA at EPSON Europe B.V. for nine years. He might well be drafted in to work on marketing for Seine and its printers, drawing on his rich experience in this area. 2. Profit margin Another important factor also decides whether the aftermarket printer industry will remanufacture Pantum cartridges. That factor is profit margin. Seine didn’t release the pricing about the cartridges for Pantum printers during the launch. After comparing Pantum printers’ features and the supplies’ characteristics with other printer brands, it was deduced that Pantum was most likely targeting HP P1008 printer. Let’s estimate that HP P1008 printer cartridge is sold out at RMB 420 Yuan (about US $63). We think the Pantum cartridge may be around 300 Yuan. If you log onto 360buy.com, you can see a Seine-made cartridge to use for HP P1008 is priced at 328 Yuan. When there is special offer, the price will drop to around 209 Yuan. We think it is possible that Seine will lower the price of Seine cartridges (down to about 200 Yuan) and leave some profit space for the Pantum cartridge. And the price of Pantum cartridge may around 328 Yuan. If we get this guess right, consumers may accept an aftermarket Pantum P1000 cartridge at about 200 Yuan (we calculate that the aftermarket will sell aftermarket cartridges at 50% to 70% of the original cartridge for Pantum printer). If the retail price is 200 Yuan, the wholesale price may be as high as 100 Yuan. This profit is still appealing compared with some HP cartridges. 3.Technological barriers Once Pantum printers have considerable market share and the profit margin is fairly high for aftermarket cartridges, the aftermarket will need to penetrate the technological fort built by Seine in order to remanufacture Pantum cartridges. One of the challenges will be on the chips. Pantum printer cartridges also have chips. Seine revealed that chips would be a measure to protect the printer and battle counterfeit supplies. The Pantum cartridge is said to apply SOC design (also with Chinese independent intellectual property rights). However, detailed information is not accessible right now. The second challenge would be patent protection. In the past
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▲ Pantum P2050
five years, Seine has applied for more than 200 patents. If we add the authorized use of Toshiba’s basic printer patents, I think it is very difficult to strike out these barriers. Remanufactured cartridges, yes or no? Seine is between two fires now, being targeted by both the OEMs and the aftermarket. Seine has to make a place for itself in a market dominated by HP, Canon, Samsung and other printer giants whilst also competing with other aftermarket companies. Will Seine encourage consumers to buy aftermarket cartridges or it will follow what other OEMs have done and ask the consumers to use OEM cartridges? This is an interesting question. Will Seine give up aftermarket cartridges? No, not a chance. In some respects it is baffling that the OEMs don’t embrace the aftermarket to a greater extent, since the aftermarket also helps promote the sales of the printer in a way. Seine will use the aftermarket to sell the Pantum printer if it is possible. After all, the Seine cartridge is another of Seine’s lucrative businesses. However, one thing Seine will change a little bit is its marketing strategy. Firstly, Seine will try to sell the idea of becoming an OEM and promote the use of “original cartridges” for the Pantum printer. Secondly, Seine is an aftermarket player. The focus on the second role will be fade away gradually. However, industry experts believe that although Seine cartridge is a well-known brand in China, Seine still has a long way to go to break into the printer industry monopolized by printer giants. Summary The launch of the Pantum printer is no doubt another piece of breaking news in the aftermarket in 2010. The market will test the printer and we just have to wait and see how it is going. What will this bring to the aftermarket? Let’s see. Recycling Times will report to you with the most up-to-date information possible.
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Features
Biotoner: toner pioneer Biotoner is currently one of the hotest issues in aftermarket printer supplies business. Last year, Ricoh, Recovery Concepts, Print-Rite and Delacamp released biotoner in quick succession. Following after chemical toner, this is another exciting product. But what is biotoner? What are its advantages and disadvantages? What does it mean to the aftermarket industry? This article answers all these questions. 1. What is biotoner? In recent years, OEMs and aftermarket players have been engaging in R&D for biotoner and new biotoners have been released. In December 2009, Ricoh developed "forEtoner" (environmentally friendly toner), including the resin material, and biomass accounted for 25% of all total content. Ricoh developed biomass toner for use in the Japanese market in this latest release of the machine. According to Ricoh, about 80% of conventional toner is oil-based resin material. Print Recovery Concepts, Inc. announced the first toner and inkjet cartridges with soy-based toner and ink under the SoyPrint brand in January 2010. On July 8, 2010, the company announced it was near completion of the second generation of soy-based toner. Rick Greenlaw, Vice President of Marketing, said SoyPrint will be available for other printer brands for color in 2011. On September 28, 2010, ICMI (China) Ltd. ("ICL"), a subsidiary of Print-Rite Holdings, announced a next generation of new toner made from bio-organic material for leading OEMs' office & desktop printers. Tang Fugen, General Manager of ICL's Zhuhai toner plant said the use of bio-resin was a maximum of 25% by weight in the toner formula and he would continue the development process and expect this level to change rapidly to over 50% in the very near future. In October 2010, Delacamp announced that BioBlack was officially certified by a company in Belguim, Vinçotte. So, what really is “biotoner”? The definition for the term “biotoner” is not defined rigorously. Rick Greenlaw, Vice President, Marketing with Print Recovery Concepts, Inc., Art Diamond, President of Diamond Research Corporation (Ojai, California)
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and Velliyur R. Sankaran from Sankaran Consulting (referred to henceforth as “the three”) said: “The term “biotoner” has not been rigorously defined, but most experts in the imaging industry accept it to mean toner consisting of a reasonable proportion of a non-petroleum-derived resin. More specifically, the term is used in connection with bioresins derived from a renewable resource, that is, grown and harvested crops, such as soy beans, sugar beets, corn, sweet potatoes, etc. Some resins used in biotoners produce a toned image that is easier to de-ink from waste paper than conventional toner. Some bioresins are also biodegradable, or compostable, but neither of these terms define a biotoner as does the use of bioresins from a renewable and sustainable resource, such as grown and harvested crops, including biomass, or plant matter.” Volker Kappius, COO of Delacamp, however, has issues with the term “biotoner”, contending that “There is no such thing as ’biotoner’. There are bio-based toners which use renewable resources to substitute certain parts of the petroleum based components of standard toner. Personally, I only regard toners with a minimum of 20% biobased materials as being truly bio-based toners”. From these views, we can draw a conclusion that biotoner (although this term is not recognized by all in the aftermarket, we use this term in this article for the purpose of simplicity) is toner consisting of a reasonable proportion of a non-petroleum-derived resin (derived from a renewable resource). Due to the limitations of current technology, the renewable resources are limited to soy beans, sugar beets, corn, cottonseeds, and sweet potatoes and so on. 2. Pros and cons Biotoner must have some advantages to have drawn so much
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attention. For toner cartridge remanufacturers, biotoner has at least the following five selling points to offer: • Reduce our dependency on imported crude oil. Biotoner uses some bio-based resin to replace oil-based resin. Getting away from our dependence upon crude oil is a major environmental advantage. • Free of bisphenol A (BPA) an unpleasant component of many polyester toners. Concerns about the use of bisphenol A in consumer products have been regularly reported in the news media after several governments issued reports questioning its safety. A 2010 report from the United States Food and Drug Administration (FDA) raised further concerns regarding exposure of fetuses, infants and young children. • Waste paper de-inking is more effective with papers containing bio toner images. Some resins used in biotoners produce a toned image that is easier to de-ink from waste paper than conventional toner. Some bioresins are also biodegradable, or compostable. This is another important contribution to the environment. • CO2 emissions from bio toner resins are said to be lower. This point is very controversial. Recycling Times currently has no detailed information about how to calculate the carbon dioxide emissions. The three suggested that energy consumption and CO2 emissions are controversial subjects and have been argued both for and against biotoners. Still, it seems that getting away from our dependence upon crude oil is a major environmental advantage. • Elevate the consumer’s view of the cartridge remanufacturing industry. Environmental influence is an icebreaking point for many consumers. If remanufacturers use biotoner in remanufactured products, biotoners offer the end-user a strong environmental reason to buy these aftermarket products (in addition to the re-use factor). Although biotoner may have many advantages, there are still discussions raging about its shortcomings. We know that the bio-based resins are made from soy beans, sugar beets, corn, cottonseeds, and sweet potatoes and so on. There are 925 million undernourished people in the world today. That means one in seven people do not get enough food to be healthy and lead an active life, according to the statistics provided by the United Nations. Some don’t think it is humane to make bio-based resin with grains and food related crops when so many people need food. Volker Kappius, COO of Delacamp, said: “There will probably never be enough field to grow all the crops needed to do this. But it is a future proof market for a limited customer base.”
3. How is biotoner doing? According to information provided by the three experts, there is only one OEM, namely Ricoh, that currently offers a biotoner for use on its imaging equipment. Many other OEMs are known to have biotoners under development, but none, apart from Ricoh’s, have yet been made available for commercial sale. “In the aftermarket, however, the race is on to provide a full range of biotoners for Hewlett-Packard, Lexmark, and other branded printers and copiers. Independent, aftermarket toner providers appear to be ahead in this race, with Print Recovery Concepts’ SoyPrint having biotoners covering the largest number of makes and models of printers on the world’s installed base. No mystery here as SoyPrint was the very first to introduce biotoners to the aftermarket”, they said. What about the print quality and performance of biotoner? Does it have advantages over conventional toner? The respondents agreed unanimously that cartridges using these toners offer standards equal to high quality remanufactured cartridges in terms of print quality. The three said: “When properly formulated, biotoners are entirely competitive with conventional toners in terms of print quality, page yield and other performance features. In addition, waste biotoner, as a rule, either decomposes, is biodegradable or compostable, and therefore the disposal of this material is considerably easier than conventional waste toner.” “Toner cartridges filled with bio-based toners work best with a matched system of components. In terms of print quality these cartridges are equal to standard high quality remanufactured cartridges. In terms of ecological value and sustainability they offer huge advantages”, said Volker Kappius. When talking about the development of technology the three explained, “All of the current biotoners use a certain percentage of bioresin, but none have succeeded in completely replacing all of the oil-based resin. Formulators find they must use a second resin, typically some amount of a styrene-acrylate or polyester, to achieve an acceptable jet mill throughput rate and appropriate fusing properties. For magnetic toners, such as those from HP, Brother, Samsung, etc., where the resin content is 30% to 40% on the total weight of toner, the highest levels reported in biotoners on today’s market are in the range of about 15% to 25%. For non-magnetic toners, such as those being used in Lexmark printers, the total resin content is typically 80% to 90%. The highest biocontent reported in today’s non-magnetic toners is in the range of about 20% to 40%”. Therefore, “Raising the biocontent of the toner to the maximum level while preserving jet milling throughput, triboelectric charging, fusing, melt rheology and other critical properties of the powder” are the main challenges facing the biotoner formulator, said www.recyclingtimes.com.cn | January 2011
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the three, “most of the biotoners now being offered use some combination of a bioresin with a second, petroleum-derived resin in order to satisfy these demands. There is also the future possibility that a combination of two or more bioresins may replace the secondary petro-based resins now being used”. Other toner experts also have belief in the future of biotoner. As time goes by and the technology evolves, some think bio-based resins will completely replace oil-based resins. This means the bio-based content of magnetic toner will reach 25% to 30% of total weight and over 80% for non-magnetic toner. 4. Marketing biotoner Any kind of revolution must face hurdles before it is welcomed. Biotoner needs breakthrough and marketing to win the recognition of consumers and the market as well. • Technology breakthrough empowers the competitiveness We mentioned earlier that one challenge facing biotoner development is raising the biocontent of the toner to the maximum level while preserving jet milling throughput, triboelectric charging, fusing, melt rheology and other critical properties of the powder. Another challenge is to develop and test biotoner for different machines installed in world markets. It takes a long time to search the perfect fit formula for each specific model. Once solutions to this problem are found, biotoner can potentially be more competitive than conventional toner. This will also require more investment from the toner vendors. • Lower costs by mass production The cost of biotoner is another concern for consumers and remanufacturers alike. The three said: “While some bioresins are more costly than either the styrene-acrylics or polyesters used in most toners, unit manufacturing costs are expected to decrease with the economies of scale as bioresin production ramps up in the months and years ahead to meet the anticipated demand.” However, industry experts believe that while the cost of petroleum-based resins will surely rise with the cost of crude oil, the price of harvested soy beans, corn, cellulosic biomass and other grown materials, will be more stable over time. • Gain certificate and sales approval Since the formulas for biotoners are different, the bio-based resin content also differs. The advantages of biotoner must be shown with solid statistics, either by third party certificate or other
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methods. SoyPrint and BioBlack have been certified by third party institutions. Other biotoner vendors can also get related certificate. “Gaining approval of the various agencies that govern the sale of imaging materials in each region” is also very important, according to the three. • Stronger promotion for recognition When asked about the wider uses of biotoner, the three said: “One challenge which apparently is developing in Europe is a possible refusal to purchase a biotoner based upon a genetically modified organism (GMO), such as modified corn, soy beans, etc. What is difficult to understand is that toner bioresins are definitely not food materials, they are not intended for human consumption, so why restrict their geneology? Still, however irrational the restriction might seem, the demand for a non-GMO biotoner might persist, which would increase the cost of a nonGMO toner resin.” For many consumers, biotoner is still a foreign concept. Therefore, the manufacturers should use every chance possible to promote biotoner and win customer recognition. Summary If there is a breakthrough on biotoner technology and we can raise the biocontent of the toner to the maximum level while preserving other critical properties, biotoner will have a competitive edge and gain considerable market share. Can the aftermarket industry grab this chance and act? The three say: “If the remanufacturing community is able to offer biotoners at competitive prices, it will become the leader, not the follower in the supplies aftermarket for printers and copiers. We think this will be a great turnabout for our industry. Why not lead and gain stature in the eyes of the public by giving the world something better than it has now?”
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Market Data
Worldwide hardcopy peripherals market returned double-digit yearon-year growth in Q3 2010 The worldwide hardcopy peripherals market returned to pre-crisis shipment levels with nearly 31 million units shipped in the third quarter of 2010 (3Q10). According to the International Data Corporation (IDC) Worldwide Quarterly Hardcopy Peripherals Tracker, this is the second consecutive quarter of double-digit year-over-year growth in both units shipped and shipment value. Total market shipments in 3Q10 improved 13% over 3Q09 while shipment value increased 17% year over year to $14.3 billion. "The worldwide hardcopy peripherals market looks positive toward the end of 2010. Early indications show that the market is rebounding after the decline seen in 2009 and 2008 as some degree of consumer confidence returns and businesses are now looking to invest in their printing and imaging," said Phuong Hang, program manager for IDC's Worldwide Quarterly Hardcopy Peripherals Tracker. Similar to 2Q10, the third quarter of 2010 saw higher yearover-year growth for monochrome laser multifunction printers (MFPs) than color laser MFPs, 38% versus 21% respectively. It was also the second consecutive quarter where monochrome laser printers (35% year-over-year growth) outperformed color laser MFPs by more than 5%. HP has recovered from the laser shortage issue and ramped up shipments to more than 3.5 million laser units, resulting in double-digit year-over-year growth across all regions.
combined share of more than 50%. Asia/Pacific (excluding Japan) maintains its spot as the number one region for laser shipments with more than 3 million units. • Monochrome laser increased 35% year-over-year to more than 8 million units in 3Q10, resulting in 84% share of the total laser space. This quarter witnessed significant year-over-year growth for both printers and MFPs, 35% and 38%, respectively. • While posting 18% year-over-year growth, color laser finished the quarter with 16% market share in the total laser space, losing less than 1 point from 2Q10. Inching closer to printer share, MFP devices represent 46% of the color laser sector. Regional highlights • United States With more than 6.8 million units, the US represents the second largest region in the overall hardcopy peripherals market, based on shipments. Unlike the double-digit growth experienced in 2Q10, the third quarter saw a modest year-over-year gain of 3%. The positive figure for the region was driven by the stronger yearover-year growth in laser technology, 15% versus 1% for inkjet. • Western Europe The region increased 7% year-over-year growth to more than 6.3 million units, resulting in an overall market share greater than 20%. Western Europe maintains its number 3 spot in the total hardcopy peripherals market, based on shipments. While growth is not uniform across all countries, 3Q10 marks the second consecutive quarter where most major markets in the region recorded positive year-over-year gains and showing early signs of further growth.
Technology highlights • Inkjet devices continue to lead in the overall hardcopy peripherals market with close to 20 million units shipped, exhibiting a 6 % year-over3Q10 Unit 3Q10 Market 3Q09 Unit 3Q09 Market 3Q10/3Q09 Vendors Shipments Share Shipments Share Growth year growth. 1. HP 13,422,936 44% 11,091,300 41% 21% • The laser market 5,363,255 17% 5,047,445 19% 6% grew 32% year-over-year 2. Canon 3. Epson 4,356,449 14% 3,908,534 14% 11% to more than 9.5 million 4. Samsung 1,662,578 5% 1,369,759 5% 21% units in the third quarter. 5. Brother 1,575,479 5% 1,507,014 6% 5% HP and Samsung remain Others 4,426,048 14% 4,236,204 16% 4% the top two vendors Total 30,806,745 100% 27,160,256 100% 13% in this space, with a ▲ Worldwide hardcopy peripherals market share and year-on-year growth, Q3 2010
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Market Data
• Central Eastern Europe & Middle East and Africa (CEMA) The region accounts for 13% share with close to 4 million units, and exhibiting 23% year-over-year growth. This quarter witnessed monochrome laser as the largest and fastest growing segment, with 47% share and 42% year-over-year growth. It was also the first quarter where monochrome laser shipments in CEMA exceeded those of inkjet. • Asia/Pacific (excluding Japan) (APeJ) While posting 23% year-over-year growth in unit shipments, APeJ share of the overall market declined to 26%, losing 1 point from the previous quarter. The region maintains the top spot in the overall market with over 8 million units shipped in 3Q10. China accounted for the majority of shipments in the region with more than a 42% share, and while shipments grew 31% year-over-year. • Japan With close to 1.5 million units shipped, 3Q10 is consistently the lowest quarter for hardcopy peripherals shipments as most vendors decrease shipments to reduce stocks on the market in preparation for new product launches for the year-end sales in the fourth quarter. The region recorded 6% year-over-year growth, the best trend yet for 2010. Vendor highlights • HP HP strengthened its number 1 position in the overall hardcopy peripherals market with 13.4 million units shipped, resulting in 44% share in 3Q10. With its laser shortage issue resolved, HP saw 21% year-over-year growth globally and double-digit growth across all regions, except for North America. The vendor gained 2 points to 50% share in the inkjet market and increased 5 points to 36% share in the laser segment from a year ago. • Canon
with 56% year-over-year growth. The vendor also enjoyed outstanding year-over-year laser results in Western Europe and APeJ, 46% and 45%, respectively. • Epson Epson maintains its third position in the worldwide hardcopy peripherals market with 14% share. The vendor enjoyed 11% yearover-year growth with shipments approaching 4.4 million units in 3Q10. While rounding out the top 3 in the overall inkjet segment with 18% share, Epson only accounted for 1% share in the laser segment. Unlike HP and Canon, the vendor’s best performing region was Latin America with an impressive 57% year-over-year increase, followed by 51% growth in Canada. • Samsung Samsung held onto its position as the number 4 vendor worldwide. While its market share has remained unchanged at 5%, compared to a year ago, the vendor posted 21% year-over-year shipment growth in 3Q10. The vendor experienced the highest year-over-year growth in the Americas with 60%, followed by 30% in APeJ and 6% in EMEA. Laser devices accounted for more than 95% of Samsung's total shipments in the quarter. Despite posting more than 23% year-overyear growth in the total laser segment in 3Q10, Samsung lost the top spot to HP in the laser MFP category, which it has held since 2Q09. • Brother With 5% market share and close to 1.6 million units shipped, Brother comes in as the number 5 vendor. Brother recorded 5% year-over-year growth, driven by strong year-over-year performance in the emerging markets, including 74% growth in Latin America and 73% in Middle East and Africa. Showing a year-over-year decline of 6%, Western Europe was Brother’s worst performance region. The vendor’s share in the inkjet segment remained unchanged at 4% while losing 1 point to 8% in the laser segment from a year ago. Notes: • IDC tracks A2-A4 devices in the Quarterly Hardcopy Peripherals • Hardcopy Peripherals include single-function printers, printer-based multifunctional systems (MFPs), and singlefunction digital copiers (SF DC). Data for all vendors are reported for calendar periods.
Canon comes in as distant second to HP in the overall market with close to 5.4 million units shipped and 17% market share. The vendor posted 6% year-over-year growth due to strong performance in the laser segment (33% year-over-year growth) and a weaker performance in the inkjet segment (1% year-over-year growth). While posting a 3Q10 Unit 3Q10 Market 3Q09 Unit 3Q09 Market 3Q10/3Q09 Vendors Shipments Share Shipments Share Growth double-digit year-over-year 1. HP 3,735,761 55% 3,453,551 52% 8% gain, the vendor’s share 2. Canon 879,200 13% 879,125 13% 0% in the total laser market, 3. Epson 475,056 7% 497,553 8% -5% compared to a year ago, 4. Lexmark
remained unchanged at 5. Brother 11%. MEA continues to be Others Canon’s highest growth Total ▲ region for laser technology
434,071 364,582 942,249 6,830,919
6% 5% 14% 100%
536,261 366,354 876,554 6,609,398
8% 6% 13% 100%
-19% 0% 7% 3%
US hardcopy peripherals market share and year-on-year growth, Q3 2010
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Market Data
MPS reduces supplies markets in the US & Western Europe Managed Print Services (MPS) are becoming increasingly popular among companies of all sizes as a way to better manage print and save money. InfoTrends, a leading market research and consulting company, predicts that MPS will reduce the consumption of marking supplies by approximately 10% and decrease the consumption of paper by a comparable amount in the U.S. and Western European office environments by 2014. This is compared to a baseline forecast that postulates if MPS had never been invented. Overall, InfoTrends forecasts that MPS reduces the market for supplies in the office environment by $2.6 billion in the United States and €1.56 billion in
Western Europe in 2014. Figure 1 shows the prediction of MPS impact from 2010 to 2014 in the United States. Figure 2 is the situation in Western European market. Reduction in print volume – a major driver MPS causes a significant reduction in print volume and, therefore, a decrease in consumption of supplies within a MPS environment. On average, MPS allows user organisations to reduce their print volumes in percentages in the mid-teens, depending on region, company size, and how long the company has been engaged in MPS. Combined with other cost reduction efforts, including shifting print volume to higher class, lower cost per page devices; restrictions on colour; and use of non-OEM supplies, MPS engagements are able to reduce marking supplies consumption by percentages in the upper twenties to lower thirties depending on region, company size, and year of MPS engagement.
▲ Figure 1: Supplies value saved by MPS users as a result of MPS ($M) - United States Source: InfoTrends U.S. MPS Impact on Supplies Forecast, 2010
▲ Figure 2: Supplies value saved by MPS users as a result of MPS (€M) –Western Europe Source: InfoTrends Western Europe MPS Impact on Supplies Forecast, 2010
Marking supplies savings The majority of savings on marking supplies are accomplished by overall print volume reductions and shifting pages to lower cost per page devices. Use of third-party supplies, although significant, does not appear to be greatly increased when compared to the prevailing use of third-party supplies in the general market. Overall, the increased use of third-party supplies only contributes 1-2% to overall savings in the consumption of marking supplies. The majority of the savings come www.recyclingtimes.com.cn | January 2011
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Market Data
from print volume reductions and page shifting to lower cost-per-click (CPC) devices. The remaining savings come from other efforts, including the increased use of highyield toners, price reductions, and similar efforts. Third-party supplies The prevailing industry assumption about MPS is that MPS providers use third-party toners and inks to save supply cost. We found this to be true, but it also appears that the level of use for third-party supplies in a MPS environment is not as great as we have thought. For the U.S. and Western Europe, InfoTrends’ existing estimates on the use of third-party supplies in the overall market are that in terms of value, about 20%-25% of monochrome toners and supplies are third-party. For color, third-party is only about 5%. The share that is thirdparty is larger for printer than for copier, but the usage is in a similar range.
We did not ask users to provide actual shares for thirdparty supplies under the assumption that they would not be able to answer the question as well as the providers could. We did, however, ask users if the use of third-party supplies increased, decreased, or stayed the same. Most users believe that use of third-party supplies stayed the same, but twice as many of the remaining respondents suggest that it increased versus decreased. Results from the users and providers suggest a modest shift to thirdparty supplies under MPS engagements. The two markets have similar results. Figure 3 has the details about percentage of third-party printer supplies usage in the US and Western Europe. Paper savings Paper consumption is also impacted by the reduction in print volume and the shifting of pages between devices. Paper consumption under a MPS engagement will be
â–˛ Figure 3: User Survey - Under your MPS contract, how has the use of third-party toner (or ink) changed? (Net Increased Reliance) Source: InfoTrends U.S. & Western Europe MPS Impact on Supplies Forecast, 2010
We asked MPS providers to estimate the share of toner that they provide that is third-party. The share reported by MPS Providers for aftermarket supplies on monochrome devices is actually surprisingly low; it is below the overall average for office devices for those types. The share MPS providers report for color is also far higher than what we would expect based on our understanding of the currently low prevailing availability of reliable quality toners for color supplies. We do not believe that third-party share can be that high for color devices. Unfortunately, it appears that respondents have a very difficult time distinguishing third-party share on color devices from black & white.
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reduced by 18% to 24%, depending on region, company size, and the year of the forecast. The majority of this reduction comes from overall print volume reductions followed by the shifting of print volume to higher class devices and from colour to monochrome devices. Print volume reductions and shifting pages account for 98% of the paper savings. Paper is more often not included in the MPS contract, but about 13% of paper used in a MPS environment is delivered as part of the offered managed print services. There is a great opportunity to increase paper participation in MPS by working with paper merchants as partners.
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Market Data
Recommendations It is imperative that those in the supplies industry educate themselves on how to deal with the effects of MPS to take advantage of new opportunities and mitigate risk. Equipment OEMs Make sure that your equipment is the easy choice for including in managed print services. Expect that print volume will be reduced in a MPS environment. Reduced print volume will also mean reduced need for devices. The biggest risk to a vendor’s supplies business will be that hardware goes away. Supplies OEMs MPS Providers want smart supplies even more than highyield substrates. About 73% of the providers agreed that it was more important for the supplies to accurately predict when they will need a replacement than for the supplies to have very high page yields. Third-Party suppliers Do not assume you are the easy choice for MPS providers. MPS providers show significant concern about the reliability and quality of some aftermarket supplies, particularly colour copiers. These providers need to know that the third-party supplier will not increase service interventions or decrease quality. Approach MPS providers with evidence of reliability and quality. Paper vendors Use paper merchants to overcome barriers to delivering paper in a MPS engagement. MPS providers report the following barriers to including paper in managed print services: too much variety, too expensive to deliver, no added value, and variable prices. Merchants in partnerships with the MPS provider should be able to reduce these barriers.
certainly be thinking about a MPS strategy on a worldwide basis, the regional opportunities for MPS should be wellunderstood before an investment is made. The Asia-Pacific region represents what is arguably one of the most interesting markets for competing in the office equipment space. Because most office equipment devices and supplies (including aftermarket supplies) are manufactured in this region, each country has its own idiosyncrasies that can affect the outcome of a MPS strategy. To provide a better understanding of Managed Print Services in the Asia-Pacific region, InfoTrends recently conducted in-depth research of end-user and channel respondents in India, China, and Australia. Below are just a few key highlights from the study. MPS forecast Six countries were the focus of this forecast (China, India, Australia, Japan, Singapore, and South Korea) in addition to a Rest of Asia Pacific (RoAP) region. Because of the unusual idiosyncrasies of this region, about half of the economies are in emerging markets and the other half are mature or third world. It is important to look at individual country profiles to understand the potential growth of this market. The following chart represents (in millions of US dollars) all six countries and the rest of Asia Pacific in InfoTrends MPS Segments; Supplies Only engagements, Hardware Optimization engagements, and Advanced (Enhanced) MPS engagements. Figure 4 is the value of the three kinds of MPS
Understanding the MPS opportunities in Asia Over the past five years, Managed Print Services (MPS) have been the biggest phenomenon in the office equipment industries of the United States and Western Europe. For geographies outside of the U.S. and Western Europe, however, the MPS opportunity is quite different. Although organizations should
▲ Figure 4: Managed Print Services Forecast: Asia Pacific Source: InfoTrends Asia Pacific – The Managed Print Services Opportunity, 2010
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Market Data
services’ in Asia Pacific market, including information from 2009 till now and the predictions from 2010 to 2014. MPS engagements: OEM vs. Aftermarket End-users in Australia and India reported that the majority of the supplies in their printer contract engagements were OEM brands. Meanwhile, respondents in China reported that nearly 60% of their ▲ Figure 5: What percentage of the printer supplies within your contract engagement are OEM vs. third-party brands? Source: InfoTrends Asia Pacific – The Managed Print Services Opportunity, 2010 supplies were third-party brands. This makes sense because third-party supplies are print services, please contact InfoTrends for reports particularly common in the Chinese marketplace. Figure Managed Print Services Impact on Supplies – United 5 has the details of MPS engagements for OEM and States, Managed Print Services Impact on Supplies – Western Europe, and Asia-Pacific: The Managed Print aftermarket in Asia Pacific region. For more information about insights related to managed Services Opportunity. John Shane John Shane is a leading industry expert on marking materials such as toner, OPC, inkjet ink and cartridges. As a Director for the Communication Supplies Consulting Service, Mr. Shane is responsible for all forecasts, research reports, consulting and client care concerning those topics. He is a wellknown authority on all-in-one toner cartridges, the cartridge recycling industry, and the world toner industry.
Randall Dazo Randall Dazo is Director of InfoTrends’ Network Document Solutions (NDS), Dynamic Content Software Strategies (DSS), Professional & Managed Print Services (PMPS), and Image Scanning Trends services (IST). With over two decades of experience, Mr. Dazo leads InfoTrends’continuous information service practice in this area on a global basis.
Cathy Martin As a primary contributor of written deliverables for InfoTrends' Communication Supplies Consulting Service, Cathy Martin covers a wide range of topics, including new products, trends, and distribution channels. Ms. Martin conducts in-depth research for many topics regarding the supplies industry.
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In 2009 alone, over 6,000,000 compatible cartridges and over 34,000,000 remanufactured cartridges were sold in Russia. OEM companies managed to sell just 9,200,000 cartridges. The potential of Russia’s aftermarket of printing supplies is visible with an unarmed eye.
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Recycling Times Magazine
Market Data
Cartridge parts companies saw challenges ahead —A survey at RemaxAsia Expo 2010 Recycling Times interviewed 280 companies in the industry during RemaxAsia Expo 2009 to get a snapshot of the current state of the industry. The survey was divided into two parts: (1) finished products, namely toner and inkjet cartridges; (2) parts and components for remanufacturing printer cartridges. The first part of the survey was published in Issue 8 of Recycling Times. This article examines the results of the second part of the survey, targeted at suppliers of aftermarket printer parts such as OPCs, doctor blades, toner, ink and other supplies needed to remanufacture finished products. Altogether we received 180 sur veys out of 280, of which 111 of them were valid. Of these 111 companies, 48 manufacture toner cartridges, while 29 companies produce inkjet cartridges and CIS S products. The other 34 companies manufacture and supply parts and components such as OPCs, doctor blades and so on to those who make toner and inkjet cartridges. This article focuses the companies that produce finished products (ready-for-use toner and inkjet cartridges). Overview After more than 20 years of development, the aftermarket printer supplies industry has stepped into a phase of steady growth. Among the 34 companies, 97.1% of them have been in the industr y for more than three years. 38.2% of them have production experience of over five years, while 38.2% have been in the industry for over 10 years. Most of these companies have become leaders within the industry
â–˛ Figure 1 Length of operation for companies surveyed (years)
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and as such they have accumulated sufficient capital to invest in R&D. This benefited them See figure 1 for detailed information. As laser printers get more popular, toner cartridges and related supplies have become the main products. This is also reflected in the types of companies encountered. The number of companies that made supplies for toner cartridges was twice that making supplies for inkjet cartridges. A s y o u m a y k n o w, t h e m a r k e t f o r p a r t s a n d components fluctuates with the finished products market. We are happy to see a rising trend for many companies in the industry. In terms of the production output for the past two years, it is encouraging to see that most companies increased their production, especially the toner cartridge producers, 85.4% of whom raised their production while 10.4% companies remained at the same level of production. 62.07% of the companies that make inkjet cartridges and CISS products have witnessed increased production while 20.2% of them have seen neither growth nor a drop in production scale (Issue 8 Recycling Times). This has a knock-on effect in that suppliers that make parts and components also flourish. In the past two years, 75.5% of part suppliers have seen growth while 14.7% of them remained stable in production. The price of supplies, however, will influence and be effected by the price of finished products. 29.4% of all the companies surveyed reported a year-on-year
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Market Data
rise in price. Figure 2 shows the changes in price of the respondents.
▲ Figure 2 Changes in prices for supplies compared with last year
Market distribution Zhuhai is said to supply the world with 70% of its ribbons, 60% of its aftermarket inkjet cartridges and 30% of the remanufactured toner cartridges. Many of the companies that manufacture finished products are Chinese companies. Therefore, many companies that
▲ Figure 3 Percentage of companies focusing on domestic and overseas market
Rising cost, low profit Costs are going up and this has become the main challenge for printer parts manufacturers. 38.2% said rising costs had been a headache in terms of operation and expansion of their business. Falling prices have also been seen in our survey for finished products. Compared with last year, 50% of companies saw prices decline by an average of 10.45%. (This figure is an arithmetical mean of all the numbers the companies reported. The highest number and the lowest one were excluded for precision reasons.) For the inkjet cartridge and CISS producers, 37.93% of
produce parts for printer cartridges in China mainly focus on serving the finished product manufacturers in China. Figure 3 shows the distribution of companies that put emphasis on the overseas market and domestic market. In terms of specific market regions, the supplies companies also display different features from finished product companies. The finished product companies target South America, Russia and other emerging markets. Apart from China market, 49.8% of the companies explored to Asia (except China and Japan). The f o l l o w i n g m a r ke t s a r e Russia, Central and ▲ Figure 4 Geographical market segments for supplies market Middle Europe and Central Asia, 44.1% of the respondents have market activities in these regions. The third most targeted market is North America, taking up 38.2% of the respondents (Issue 8 Recycling Times). See figure 4 for detailed information. ▲ Figure 5 Challenging factors for future developmen
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Market Data
them reported decreasing prices; 10% on average (Issue 8 Recycling Times). With the falling prices in finished products and the increasing prices in supplies, the profit margin narrows accordingly. 23.5% of the companies reported â–˛ low profit as their major operational difficulty. Technology issues are also identified as one of the challenges, with 17.7% of the respondents reporting lacking technology support. Figure 5 displays the challenges for the respondents. With hurdles ahead, most companies recognized their situations and were confident they would deal with the factors. Altogether 67.6% of the respondents would invest more in technology and expand production capacity while improving quality of the products. 26.5% were going to increase assembly lines and launch new products. 14.7% of respondents identified the opportunity in finished products and would tap into
Figure 6 Future focus of development
finished products based on their own advantages on making parts and components. Figure 6 has the details about the companies’ future focus of development. Summary Since the supplies market follows the path of the finished product market, with the two segments having positive interrelations, the supplies market is progressing well together with the finished product market, showing growth year by year. The increasing costs and prices are causing harm to the supplies industry and companies need to pool more resources on R&D so as to improve the quality of the products.
! s u o t s w e i v d n a s w our ne
eS nd y
Contact Recycling Times Email: editor@therecycler.com.cn Tel: +86 756 3919268 Fax: +86 756 3220717
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January 2011 | www.recyclingtimes.com.cn
Recycling Times Magazine
Profiles
Let the quality speak for itself —Interviewing KolionTech Overview Kolion Technology Co., Ltd (Zhuhai)’s home is in Tangjia, a town of cultural and historical interests in Zhuhai, the global manufacturing centre for printer consumables. The location fits the imaging supplies company, which was started in 2003. “KolionTech has always kept a low profile,” said Wang Zhijie, General Manager of KolionTech, “we’ve never been real flashy and over promote ourselves. I hope we can do it from customer-to-customer relationships by
800 models of remanufactured and compatible color laser cartridges and toner kits covering many popular laser machines. It also tries to find some niche markets such as mono & color toner cartridges that its competitors don’t offer. Monochrome toner cartridges are also available. The business results it has achieved in Europe and the US through the past years have empowered the company to explore different markets. Nearly seven years into its operation, the company saw huge opportunities ahead.
word-of-mouth marketing, just as an Chinese saying goes ‘Good wine needs no bush’”. However, KolionTech is not going to take a backseat to other counterparts in the industry. KolionTech is living up to its mission statement with its rapid development and consistent quality improvement. The Zhuhai-based company provides high-quality remanufacture and color toner cartridges and solutions. Its manufacturing facility in Zhuhai has adopted the ISO 14001 global environment system standard, ISO 9001 global quality system and STMC certification initiatives. KolionTech has seen lots of changes yet three of its business philosophies stay the same: integrity, quality and service. KolionTech has manufactured toner cartridges since 2005. The monthly capacity had reached 200,000 toner cartridges per month by the end of 2010. In its range, there are over
“We think the aftermarket printer supplies industry is still growing very fast and there is huge potential in color imaging toner cartridges. We conclude it after studying the data contrasting form of Lyra. We provide the solutions with value-added service, not just ‘selling and buying’ or a ‘money and products exchange’. We will exert great efforts to think of the potential needs of our customers and try to improve whatever we can improve. Understanding will be enhanced through effective communication with customers and lots of problems will get solved even before they occur,” said Wang.
▲ Factory
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Speeding forward In September 2010, KolionTech increased six assembly lines. Every month, they can develop five to six new products. The color toner cartridge production scale has taken up over 70% of the total capacity and this figure is expected to increase. They can now manufacture several hundred cartridge models at the same time and the company is still looking to expand the production capacity and production plant. All the signs are that KolionTech is speeding ahead. “We will continue to concentrate on the things we need to do and the things that got us here today such as dedication, quality product and integrety,” Wang said, “since the financial crisis
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Profiles
started, the economy has slowed down. However, we didn’t slow down. We have enjoyed rapid growth since then.” R&D effort As mentioned at the beginning, KolionTech tends to keep a low profile when adopting its marketing strategy. Wang commented: “I think the service and quality of the product and services will speak for themselves. If we’ve invested enough in R&D and yield solid results, we don’t need to ▲ KolionTech employee discussing technical problem have ads hanging everywhere and new Furthermore, the empty collection channel adds more customers will still come to us. A large part of KolionTech’s success stems from R&D and a stringent quality control competitiveness for its products. KolionTech is cooperating system. A detailed and strict process control optimized with collection system domestic and abroad which can QIS system ensures a defect rate of less than 1% even for better serve the customers. “There are many critical points in ensuring the quality of remanufactured toner cartridges.” The company has channeled its attention to R&D rather a cartridge. For several hundred of the cartridges, we have than marketing or progressive sales to fuel its growth. thousands points to control if we want to have good quality “However, we may focus more on marketing in the next two products. To make sure nothing goes wrong in all of those to three years. Now our main focus is to conduct develop procedures is what we insist in doing every moment,” Wang new models strive to meet the demands of the industry and called this the most crucial factor of quality control. “We have 37 engineers and technicians and they will observe to face up the complexity market,” said Wang Zhijie. KolionTech is conducting more technical training. “We the whole production and every procedure. Every worker conduct workshops and other training programs with our gets the message that we will not accept inferior parts, not strategic partners. Our R&D focuses not only for our own make inferior products and never deliver inferior products employees but also for our suppliers. This helps them to to customers. All of the cartridges will be tested before they understand what we need. The communications between are sent to our customers,” he added. the suppliers and our staff are also very productive. Our employees know exactly what to do to bring out the best product,” said Wang. For him, technology is the most appealing point of being in this industry. Wang was in the home appliance industry before he joined aftermarket printer supplies industry. He said: “In this industry, you have new challenges every passing day. We need to overcome different technical barriers as more and more printers and other printer device are released. Working together with the technical team and find solutions… That is the fun part.” “We strictly observe the intellectual property laws and regulations by applying only the non-patent infringement parts and components during remanufacturing. Sure, we need to learn more about this in order to catch up with the evolving industry,” said Wang.
Summary “We succeed because of our commitment to providing consistently high-quality products and services that meet or exceed the expectations of our worldwide customers. Our approaches in engaging in regular dialogues (including technical discussions) with our customers, suppliers, have enabled us to better understand the needs of the market in general and our customers in particular.” “Our strength as a company lies in quality, not only the quality of the cartridges, but also the quality of our service and the quality of the people working at KolionTech,” said Wang. With the quality management systems and the focuses on continuous improvement and R&D effort, KolionTech is bound to grow up with time. www.recyclingtimes.com.cn | January 2011
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Recycling Times Magazine
Legal Issues
US and Canadian view on legal issues in refilling cartridges (part 1) Consumables have large profit margins, which gives rise to the old adage "give away the razor to sell their razor blades." The large profit margin provides impetus for companies to try to prevent the recycling and redistributing their consumable products. Copyright The US view About sever/years ago, Lexmark attempted to use copyrights to stop refilling and redistribution of their printer cartridges by including a computer chip and program in the cartridge. Refilled cartridge re-distributors used a compatible chip and a copy of the program. Lexmark sued the chip supplier and obtained an injunction at the District Court, but the injunction was reversed by the Court of Appeals of the Sixth Circuit. The Sixth Circuit Appeals Court found that fair use was likely and Lexmark did not show" likelihood of success in the Digital Millennium Copyright Act claims. The Canadian view It has been decided by the Supreme Court of Canada that the Canadian Copyright Act could not be used to block the parallel importation of Toblerone and Cote D'Or chocolates
from Europe into Canada .Kraft Canada tried to use copyright law to block the imports, arguing that while the chocolates were legit, the inclusion of the image of the mountain on the Toblerone bar involved an infringement of copyright. Even though Section 27 of the Canadian Copyright Act makes it an act of infringement to import a work into Canada, this case turned on a straightforward application ofs.27(2)(e) of the Canadian Copyright Act. For Kraft Canada to succeed, it had to show that Euro imported works that would have infringed copyright if they had been made in Canada by the persons who made them. However, this hypothetical primary infringement was not established in this case. Patents The US view Although copyrights have not been useful in preventing refilling, patented components on new cartridges may be useful in preventing refilling. On August 20, 2010, Lexmark filed a complaint with the US International Trade Commission (ITC) alleging that a number of companies were selling replacement cartridges ("clones") that infringe a number of Lexmark patents or were selling refilled genuine Lexmark cartridges that were bought outside of the United States. The legal issues with respect to the replacement cartridges are the usual issues in an infringement complaint-claim construction, applicability of the doctrine of equivalents, validity and enforceability of the patents. The Canadian view For an unlicensed article covered by a patent, the law" is that "the sale of a patented article is presumed to give the purchaser the right to use or sell or deal with the goods as the purchaser pleases". For a licensed article covered by a patent, the law is that in the absence of conditions to the contrary a purchaser is entitled to
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Recycling Times Magazine
Legal Issues
sell a licensed patented article as he sees fit, so long as such dealings do not infringe the rights conferred by the patent; the licensee is thus able to pass to purchasers the right to use or resell the article without fear of infringing the patent. Further, any limitation imposed upon a licensee which is intended to affect the rights of subsequent purchasers must be clearly and unambiguously expressed; restrictive conditions imposed by a patentee on a purchaser or licensee do not run with the goods unless they are brought to the attention of the purchaser at the time of their acquisition. Refilling genuine cartridges The US view With respect to the refilling of the genuine Lexmark cartridges, the legal issues are different from infringement. In regards to refilling cartridges, the legal issues are repair versus reconstruction and patent exhaustion. For the sale of a patented item in the US, the patent holder's (patentee) rights are exhausted by the sale. If the item is sold in the US, the sold patented item becomes the property of the buyer and the patentee does not have the right to exclude use. The right to repair is one of the property rights held by the buyer of the patented item. In Jazz Photo v. ITC, the Court of Appeals for the Federal Circuit (CAFC) provided a summary of the legal issues behind repair versus reconstruction. The right to repair and its connection to patent exhaustion dates back to early Supreme Court cases. However, the CAFC has held that the repair rights (also
referred to as the repair defense) provided by patent exhaustion are only available to patented products sold in the US. A patented product bought outside of the US does not provide the buyer with a right to repair and distribute. Therefore, refurbishing and refilling a cartridge bought outside of the US may result in patent infringement if parts of the cartridge are protected by patents. The Canadian view Canada has recognized the distinction between repair of a product (which is permitted) and remanufacture (which is not permitted). (d) If the "repair" constituted total disassembly of the article, discard of some worn or damaged components and remanufacture of a new article utilizing some old components plus a new flexible mounting, then the "repaired product" was returned to the original purchaser with their old incorporated in the repaired, and is permitted. Elongation of life of a patent article is permitted, but obtaining a substantially new article by retaining only some subordinate parts of an old article is not permitted. Thus, Canada has no statutory provisions pertaining to recycling of patented articles, nor has there been case law determination of "recycling" except by analogy to "repair" as enunciated in the above decision. With respect to articles subject to patent protection, the exclusivity arising from the patent protection may lead consumers to anticipate size or quality standards. Such standards may not be met by a remanufactured/ repaired or recycled product.
Dr. Orlando Lopez Dr. Lopez is partner of Burns & Levinson LLP. He has over twenty five years of experience at various high technology companies, including Polaroid, Data General, Control Data, and Science Applications., as a technical manager, program manager, engineer and researcher. His experience spans from managing product design projects, managing complex research teams involving software, IC design, optics, mechanics and electronics to being an active researcher in areas from magnetic and optical recording and electromagnetic effects to imaging science.
Martin J. Marcus Martin J. Marcus graduated in organic chemistry from Carleton University in Ottawa, Canada, in 1955 and then was trained as a patent agent at the predecessor firm of Gowling & Henderson. He became qualified as a patent agent for Canada & U.S.A. in 1957 and as a trade-mark agent for Canada in 1970. He was the founder in 1970 of Marcus & Associates, a successor of Johnson Marcus & Wray, which was founded in1967. Marcus & Associates merged with Borden Ladner Gervais LLP in 2000. Martin retired from that firm in 2003. He now operates an IP consulting firm Emjayem Consultants Ltd in Ottawa, Canada. www.recyclingtimes.com.cn | January 2011
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Recycling Times Magazine
Legal Issues
Indian scenario on IP In India, the Trademarks (Amendment) Bill, (first introduced in the parliament on 23rd August, 2007) was passed on 10th of August, 2010. The bill amending the existing Trade Marks Act, 1999 would implement Madrid Protocol. The Trade Rules have to be amended to file Madrid applications in India. The Madrid Protocol is governed by the International Bureau of the World Intellectual Property Organization (WIPO). It creates the scope for the applicant to choose the countries where the protection is to be sought. There is also the option of filing one application for all member countries of the Madrid Protocol, thereby obtaining wide spread international protection. The applicants of the member countries can apply through a single application either in English or French in the country of origin and the international registration could be secured within 18 months. It is a time-bound and cost-effective system for international registration by paying a consolidated onetime fee. There are 85 member countries who have already signed the Madrid Protocol. Current members include the USA, Australia, European Union, China and Japan. India’s application for membership of the Madrid Protocol is under active consideration and expected to come through imminently. The Bill proposes the following amendments of the Trademarks Act, 1999: • Section 21 to remove the one month’s extension that the Registrar could allow in the case of an opposition to an advertised trade mark on discretion. The amendment therefore restricts the time period to file an opposition strictly within 3 months from the date of advertisement. • Section 23 to ensure that a trademark is registered within 18 months from the date of filing the application. Introduction of Chapter IVA which includes new provisions such as Section 36A, Section 36B, Section 36C, Section 36D, Section 36E, Section 36F, Section 36G in accordance with the provisions of the Madrid Protocol.
Removal of Sections 40, 41 and 42 • Section 40 provides a restriction on assignment or transmission of trademarks where multiple exclusive rights would be created. • Section 41 provides a restriction on assignment or transmission where exclusive rights would be created in different parts of India. • Section 42 provides the conditions for assignments otherwise than in connection with the goodwill of a business. • Section 45 to ensure that a person who is an assignee or licencee of a trademark cannot initiate any infringement proceeding under the Act till the time that the assignment or transmission has been registered with the Registrar of Trade Marks under the provision of Section 45(1) of the act. Removal of Chapter X which deals with special provisions for trademarks relating to 'textile goods'. Miscellaneous amendments to Sections 150 and 157 of the Trademarks Act, 1999 in order to ensure consistency in the language of the remaining amendments. Through 30 major ports and 12 international airports, India now stands poised to attract more international business by safeguarding Intellectual Property Rights for foreign exporters. By virtue of IPR Rules 2007 which is newly introduced in the Indian Customs Act, the Indian Customs can confiscate imported goods violating intellectual Property rights. With an upgraded legislature, strong judiciary, law enforcement authorities, developed infrastructure, India is now at par with any developed country to provide world-class services to foreign companies wishing to do business in India. India also has the expertise to offer world class services at a cost effective price. This, in itself, is a huge incentive for foreign companies as they can avail of the services of Intellectual Property Lawyers at a fraction of the cost that they would have to incur in developed countries.
Biswajit Sarkar Biswajit Sarkar is a leading Intellectual Property law firm in India, now growing as a full fledged law firm. The firm deals with patents, trade marks, designs, copyrights and allied matters. The legal practice of the firm encompasses international trade related matters, corporate matters, foreign collaboration and joint ventures. For more details, please visit www.biswajitsarkar.in.
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January 2011 | www.recyclingtimes.com.cn
Welcome to RechargRussia Expo 2011, Your Pathway to the Russian Aftermarket of Printing Supplies! RechargRussia and RechargEast Magazines, well-reputed magazines specialized in the aftermarket of printing supplies in Russia and Eastern Europe, are happy to invite your company to take part in the VIIIth edition of RechargRussia Expo 2011, which will take place in Moscow, Russia, on May 18, 19, 20, 2011. The RechargRussia Expos are traditionally organized in Moscow, which hosts this exceptional and unique event for the printing industry every year. The exhibition attracts thousands of specialists from the aftermarket of imaging and printing supplies. Owner, managers, technical specialists and salesmen from Russia and CIS countries are the main visitors of the exhibition. RechargRussia Expo is the only professional event in the field of printing supplies organized in the Russian capital. Leading manufacturers and distributors of toner, inks, OPC drums, parts, remanufactured and compatibles cartridges all gather in Moscow each year to show their best products to the Russian aftermarket companies. Local distributors, resellers, rechargers come to the exhibition to get to know local and international exhibitors, get updates on market trends, start new and reinforce existing relationships and partnerships. Our experience in organizing 7 consecutive specialized exhibitions in Russia is extremely valuable and can be used by your company to its utmost profit.
Feedback from the 2010 exhibitors: Steven Yao, APEX, China: “The 2010 expo exceeded our expectations. We will surely take part in the show in 2011 and will probably choose to have a bigger booth to display all our products”. Angela Shekyls, SPEED INFOTECH
Be in Moscow on May 18 and 19, 2011, when you will have the opportunity to attend the presentations of the 20 biggest buyers of compatible and remanufactured cartridges in Russia and CIS! With the total annual purchasing power of over $250 million, these companies are the leaders in the market. Don’t miss the chance to meet them personally as they are always open to new mutually beneficial partnerships. Russian companies buy remanufactured and compatible cartridges for over $586 million* per year. (*Source: Business-Inform, Russia) Market share (%)
Holdings, Ltd., Russia/China: “The 2010 exhibition was good to our company. We met many visitors from the last year’s show. Although we didn’t get too many
Genuine supplies Compatible supplies Refills
new customers from the 2009 show, but in 2010 the prospects are looking good. This
Russia Market of Printing Supplies in 2004-2009
year there have been much fewer end users, but the number of distributors has grown. In addition, we’ve had many visitors from the far regions of Russia. We are definitely Year
interested very much in participating in the expo in 2011.” Ozlem Eris, IPM, Turkey: “In 2009 we established fruitful cooperation with
Qty, million units Qty, original cartridges Qty, non-original cartridges Qty, refills
Russia Market of Laser Printing in under 45 ppm Segment
some Russian companies. In 2010 we are expecting to make our position even stronger in this market. All this happened with the help of RechargRussia Expos. We are glad that we participated in RechargRussia Expo 2010 and we have already reserved our booth for 2011.”
Year
www.rechargrussiaexpo.com
Recycling Times Magazine
Tech Zone
Remanufacturing the Dell 2145cn toner cartridge By Mike Josiah and the Technical Staff at Uninet Imaging First released in November 2009, the Dell 2145cn based Printers are built on a multi function 21ppm (color and monochrome) engine with a maximum resolution of 2,400 x 600 dpi. These machines come equipped to print, copy, fax, scan and duplex These cartridges do not have a drum cover, and come new with a piece of heavy paper taped around the cartridge. See Figure 51.
There are both LY and HY cartridges available for these machines. A list of the cartridges as well as their list pricing is listed below: 330-3785
$84.99*
2,500
330-3785
$84.99*
2,500
330-3788
$89.99*
2,000
330-3788
$89.99*
2,000
330-3787
$89.99*
2,000
330-3787
$89.99*
2,000
330-3786
$89.99*
2,000
330-3786
$89.99*
2,000
* Pricing current as of March 2010.
Required Tools • Toner approved vacuum
• A small Common screw driver
• Jewelers screwdriver set
• Flush cutting wire cutter
• A Phillips head screwdriver
Required Supplies • Dell 2145cn Color Toner (Make sure you match the LY toner with a LY chip)*
• New replacement chip (LY, HY)*
• New Replacement drum
• 99% Isopropyl alcohol
• Conductive Grease
• Drum lubricating powder
Remove the springs from both sides.
2
Remove the springs from both sides.
step >
1
step >
step >
* NOTE: At the time of this writing only HY toner and chips are available.
3
Remove the two screws from the contact plate.
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Recycling Times Magazine
step >
step >
Tech Zone
3
6
On the opposite side lift up on the black lever. Lift the two halves apart.
On the label side only, drill a shallow hole on each side of the pin as shown in Figures
1
step >
7
step >
step >
Carefully lift up on the contact plate to get access to the hinge pin. (The contact plate cannot be removed yet).
8
44
The contact plate can now be removed.
January 2011 | www.recyclingtimes.com.cn
4
Remove the pins with flush cutting wire cutters. The smaller pin fits on the contact side of the cartridge, the long pin on the label or gear side.
5
On the gear side, press in on the plastic locking mechanism.
9
Remove the drum.
Remove the PCR by lifting up on the black and white PCR locking arms. Remove the PCR Assembly.
step >
2
With a pair of wire cutters, remove the small hinge pin.
step >
2
step >
step >
step >
On the waste chamber, remove the two screws from the drum gear end cap. Press in on the tab as shown and remove the end cap. There is no need to remove the opposite side end cap.
Recycling Times Magazine
step >
To remove the wiper blade, the amber film assembly needs to be removed. Slide a razor knife under the plastic mounting bar, and remove the assembly.
step >
10
step >
step >
it needs to be removed and a good silicone caulk used to seal the blade off. GE 100% Silicone and Phenoseal are two good brands for this.
Install the drum. Short hub side onto the long drum ground pin.
18
Install the end cap and two screws. Place the waste chamber aside.
step >
13
17
19
On the supply chamber, remove the screw from the gear side end cap.
step >
Tech Zone
20
Press in on the tab and remove the end cap.
14
step >
Install the new wiper blade and 2 screws. If you removed the WB glue, seal the back edge of the blade with the silicone now.
15
step >
The amber film assembly is held in place with double sided tape. If this is not sticking or a new wiper blade is being used, replace the tape. Replace the film assembly.
11
step >
Clean out all the waste toner from the chamber. Try not to get any toner on the WB seal if possible. lean the felt seals on each end of the wiper blade. If the WB glue has toner on it, clean it off with alcohol and a foam swab. If it does not become sticky again.
16
Clean the PCR with your preferred cleaner and install in the cartridge with the PCR holders. Make sure you lock the locking arms in place.
21
On the center gear, press on the locking tab to release the gear. Remove all the gears as shown except for the mixing blade gear and the sealing strip gear. The mixing blade gear is attached to the mixing blade inside the hopper and is very difficult to re-attach properly.
step >
12
step >
step >
Remove the two screws from the wiper blade. Slide the razor knife along the back edge of the blade to release it from the glue. Remove the Wiper blade.
www.recyclingtimes.com.cn | January 2011
45
Recycling Times Magazine
step >
Remove the developer roller.
29
Remove the white felt washers from both sides of the feed roller.
step >
25
30
Pry out the rubber feed roller bushing from the right side.
step >
step >
Tech Zone
31
Remove the feed roller.
22
46
January 2011 | www.recyclingtimes.com.cn
27
28
On the right side of the chamber lift up the felt developer roller seal. Lift it from the front side and lay it over the back.
32
Clean out the remaining toner and fill with the correct color of dedicated CP4520 toner.
step >
Remove single screw and contact side inner end cap.
33
When a seal is available, install the seal onto the seal rails. Pull the release tape off 1� at a time and press the seal in place as you go.
step >
24
On the gear side inner end cap, remove the two screws and end cap.
26
Remove the two screws from the doctor blade and start to lift the blade up. There is glue on either rend of the blade. As you lift the blade up, slice the glue away from the blade with the razor knife.
step >
Remove the three developer roller drive gears.
step >
step >
23
step >
step >
step >
On the contact side, remove the 2 screws, press in on the tab and remove the end cap.
Recycling Times Magazine
Tech Zone
38
step >
43
step >
44
Install the remaining gears in the order shown.
step >
step >
Make sure it fits under the retaining blade. If needed, clean the adhesive with alcohol and a foam swab.
45
Install the outer gear end cap and screw.
Install the gears in the order shown. If you installed a seal, slide the seal end through the take up gear and wrap the loose tail tight on the roller.
34
35
39
step >
Use the appropriate shims to gap the blade and install the doctor blade and two screws. Make sure the sticky seals on either rend of the blade seal correctly. If the material is no longer sticky clean it with alcohol or replace it with a small amount of silicon.
Install the feed roller and rubber bushing.
40
step >
37
Press the developer roller felt seal back in place.
41
step >
step >
36
Install the feed roller felt washers.
step >
step >
Clean the contacts and replace the conductive grease on the inner contact end cap. Install the inner contact end cap and screw.
42
Install the cleaned developer roller. (DO not use any chemicals to clean this. A lint free cloth works fine.
Install the inner gear end cap and two screws.
46
Place the triple gear on the developer roller shaft and fit into the spring assembly on the end cap.
step >
step >
step >
Remove the seal port and slide the seal pull tab through the slot. Install the seal port.
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Recycling Times Magazine
49
Install the two pins. Large pin to the label or gear side of the cartridge.
step >
step >
47
Install the opposite side end cap and install the screw.
step >
step >
Tech Zone
Taking test prints CONFIGURATION PAGE • Press the Home button • Press the down arrow until INFORMATION appears on the display • Press OK • Press the down arrow until PRINT CONFIGURATION appears on the display • Press OK COLOR BAND TEST PAGES • Press the Home button • Press the down arrow until DIAGNOSTICS appears on the display • Press OK • Press the down arrow until COLOR BAND
48
January 2011 | www.recyclingtimes.com.cn
step >
step >
Place the two halves together contact side first. On the gear side, press the lever in place. On the contact side snap the lock up into the end cap.
51
Remove and replace the chip.
Install the spring. See
Remove the chip by cutting the plastic off the edges of both side of the chip.
TEST appears on the display • Press OK • Press the down arrow until PRINT TEST PAGE appears on the display • Press OK A page of color bands pages will print out allowing you to see that all cartridges are printing correctly
53
If the new replacement chip is loose in the slot. Close off the top edges with small amounts of hot glue. Install the drum cover on to the cartridge.
step >
48
50
52
• Press the down arrow until CREATE CLEANING PAGE appears on the display • Press OK • Press the down arrow until PROCESS • CLEANING PAGE appears on the display • Press OK Repetitive defect chart:
CLEANING PAGE • Press the Home button • Press the down arrow until CONFIGURE DEVICE appears on the display • Press OK • Press the down arrow until PRINT QUALITY appears on the display • Press OK
Primary Charge Roller Developer Roller Sleeve Primary Transfer Roller Feed Roller Secondary Transfer Roller Secondary transfer backing roller OPC Drum Fuser Sleeve Fuser Pressure Roller
27.0mm 32.0mm 51.0mm 48.0mm 44.0mm 63.0mm 76.0mm 76.0mm 80.0mm
RemaxAsia | CIFEX 13 - 15 Oct 2011
Zhuhai China
Why you can't miss RemaxAsia | CIFEX Expo 2011 The largest event for the printer supplies industry RemaxAsia | CIFEX Expo is the biggest and most effective trade show for the printer consumables industry. As such it is the year's most important event and can't be missed.
The largest event for the printer supplies industry RemaxAsia | CIFEX Expo is the largest event for the printer supplies industry. It's estimated that over 400 companies will exhibit at the 2011 show and more than 10,000 visitors from all over the world will also gather there. Visiting the largest show in the world is always going to make your trip to China more worthwhile.
The right place RemaxAsia | CIFEX Expo is a great show, held in Zhuhai, the World Capital of Printer Consumables. In one hour, you can reach any of the 300-plus factories in Zhuhai; and in 2.5 hours, you can reach more than 600 factories in the Pear River Delta. You can take tours to local factories for more secure business deals.
October 12-15, Hong Kong www.chinasourcingfair.com
October 13-16, Hong Kong
www.hkelectronicsfairae.hktdc.com
RemaxAsia | CIFEX October 13-15 Zhuhai, China www. visitremax.com.cn
www.3cexpo.com
The next RemaxAsia | CIFEX Expo date – October 13-15, 2011 – has been chosen for the convenience of visitors from home and abroad. The China Sourcing Fair operates between October 12-15, the Hong Kong Electronics Fair on October 13-16 and the
[Phase 1] October 14-16, Dongguan
The right time
October 15-19, Guangzhou www.cantonfair.org.cn
Canton Fair on October 15-19. You can save time and cost by visiting all the shows and RemaxAsia | CIFEX Expo 2011 in the same week!
The best opportunity to learn about the industry On October 12, the second Global Remanufacturing Industry General Assembly (GRIGA) will again be hosted in Zhuhai, following the roaring success of its first edition. Representatives from regional and international associations for the industry, publishers and industry elites from China, Europe, India, Japan, Russia and USA presented at this charter event of GRIGA in 2010. Right now, GRIGA offers the best opportunity for you to learn about the industry trends and developments.
For more information, please visit www.visitremax.com.cn, or contact: Morrow Miao Tel: +86 756 3919264 Fax: +86 756 3220717 E-mail: morrow@therecycler.com.cn