Estate Information MAINTENANCE

Please report any items that are not working to reception. We appreciate the opportunity to fix any issues that may require attention during your stay.

Minibar

There is a selection of wines for purchase in your room as well as a range of food and beverage items which can be purchased through reception. To see the selection available, please turn to the Bar Snack list on page 13 for a comprehensive list and pricing. These items can be delivered to your room at any time by dialling ‘9’ from your in-room telephone.

Reception Hours

Our Mount Lofty House reception is open from 7:30am until 10:30pm daily. Outside of these hours, our Night Manager can be reached by dialling extension ‘9’ from your in-room telephone or 08 8339 6777.

Reservations

It would be our pleasure to welcome you again in the future. To book your next stay on the Estate, our Reservations team may be contacted by telephone on (08) 8339 6777 or via e-mail at stay@mtloftyhouse.com.au

Security

Rooms are accessed via a key card using the key pad. Please note that key card doors lock automatically when closed, so please ensure a key is with you at all times. A staff member is on site 24 hours a day, if you require assistance at any time please dial ‘9’ from your in-room telephone.

All rooms are also equipped with a pin coded safe. Instructions on how to use your in-room safe is located on the door of each safe. Should you require assistance in operating the safe, please contact reception.