Encounters
24h Rega Georg Hauzenberger, 33, IT project manager
As IT project manager, Georg Hauzenberger ensures that the Rega app will be even more user- friendly in future and that modern IT solutions support crews during missions. Georg Hauzenberger switches easily between the centuries. Most of his work at Rega focuses on the future: how can information technology be used to enable Rega to fulfill its core task even better? In his private life, however, the native of Vienna is fascinated by the Middle Ages. He reads a lot about the days when messengers still delivered messages on foot or on horseback. In comparison, modern-day smartphones offer amazing possibilities. Together with users and experts, Georg Hauzenberger further develops various Rega applications, such as the Rega app. This application enables the position coordinates of the person raising the alarm to be automatically transferred to the Rega Operations Centre. “We want the app to be even easier to use in future, even though it has more features than before,” explains Georg Hauzenberger. “Rega’s own d evelopments should always offer added value for the user and ultimately improve medical care for patients.” Reliability is key here because it is vital that the solutions work without fail in an emergency. H auzenberger is sometimes surprised himself that he now works in the field of IT: “I’m really
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more interested in languages than technology. I graduated from the Sprachengymnasium in Vienna, but then studied information and communication technology at the ETH Zurich,” he explains. He wanted to do something outside his comfort zone and has never regretted it since. Hauzenberger also advises the teams of the Helicopter Operations division on the strategic
The IT team helps Rega to fulfil its core task even better by means of infor mation and communication technologies.
evelopment of IT solutions. “This is d done, for example, in dialogue with the crews and the Operations Centre. This provides me with an overall picture and allows me to propose the right solution.” The greatest challenge in his work is designing easy-to-use, stable systems that meet the requirements of both the present and the future. “So we’re all the more pleased when we manage to achieve both. It’s great when we in the IT department can play a part in bringing rapid assistance to people in distress,” says Georg Hauzenberger. Karin Zahner
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