2013
THE
GUIDE TO
RELOCATION
Re:locate THE MAGAZINE FOR HR & RELOCATION PROFESSIONALS
50,000+ unique users per month and counting... Your powerful resource for managing international assignments and relocations
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Smart Move – website for relocating employees and their families
All this and
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...www.relocatemagazine.com ...www.smartmoverelocate.com
Relocating employees made simple ... This guide contains the key information you need to move people successfully, whether you’re operating domestically or internationally, whether you’re new to relocation or an experienced professional. Even the shortest overseas business trip or commuter assignment brings risks. Often, the areas of highest risk, for both employer and relocating employee, are the ones managers tend to consider least – see page 6. Re:locate can help! Our quarterly magazine and monthly e-newsletter keep you in touch with the latest trends. Our website provides indepth information, plus a growing series of downloadable factsheets. Smart Move, our new employee support website, saves you time and trouble by answering a host of relocation-related questions on your behalf – see page 14.
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Contents 3 Introduction 6 Risk Areas 10 Policy 14 Employee & Family Support 15 Property & Moving
18
Policy
Suppliers Directory
Risk Areas
Re:locate Magazine Spray Hill Hastings Road Lamberhurst Kent TN3 8JB Property & Moving
Tel: 01892 891334 www.relocatemagazine.com Suppliers Directory
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“In today’s economic climate, tax authorities around the world are becoming more vigilant.”
Risk areas Did You Know...? Today, employers regularly send their staff to work in another country, whether for a few days or for several years. Many are aware of the risks associated with cross-border working. But, as globalisation increases and businesses rush to compete for opportunities, priorities are often not focused on the relevant risk areas. The four areas of highest risk for international assignments and cross-border working are the ones
managers tend to consider least: • • • •
Immigration Personal income tax Corporate income tax Social security
It is easy to assume that someone working in one European country is able to work in another; to assume that employees are not liable to personal income tax in their host location if they are paid by their home payroll; to assume
that someone else is making the necessary corporate tax and finance arrangements for the project or assignment. And it is easy to forget about social security altogether! Such assumptions and omissions could result in significant financial, employment and reputational damage to the employer, as well as personal cost and disruption to the employee, director or partner. In today’s economic climate, tax authorities around the world are becoming more vigilant over
foreign workers and foreign companies undertaking business in their jurisdiction. Where the authorities discover tax or social security avoidance, or where immigration formalities have been ignored, penalties – both financial and for the continuation of the business – can be severe. The good news is that, providing we know about the cross-border workers, there are steps that can be taken to mitigate the costs, avoid the penalties and ensure the employer is compliant with all relevant legislation.
Keep up to date with the latest on the domestic and international relocation scene Subscribe online to Re:locate magazine and our monthly e-newsletter, Re:locate Extra. For your FREE subscription, go to:
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Be Aware And Take Action Immigration Almost every country requires a foreign national undertaking productive work in that country to have permission to do so. Regulations vary, and it is vital to check before starting a project, an assignment or – in some places – even a business trip. While the EEA promotes the free movement of labour, this does not mean that a US employee with a work permit for France may also work in Italy or the UK. Make sure that all your cross-border workers have the correct work permission. Personal income tax Individuals can become liable to a foreign income tax if they spend time in another country, and many regular visits can pose the same risk as one long stay. Many countries now have a ‘double tax treaty’ with other countries, and, providing certain
conditions are met, the individual will only pay tax on the same income in one jurisdiction. However, that jurisdiction might be one with a higher tax rate, and the employee will generally expect reimbursement. Make sure you take professional advice and monitor the international movements of all your staff, from the CEO down. Corporate income tax Specialist tax advice is required by employers with employees working in another country, as the risks of creating a ‘permanent establishment’ if no secondment agreement is in place are high. Businesses should also consider the implications of transfer pricing and cross-border valueadded or sales taxes. Setting up processes to manage these issues might seem costly, but it is money well spent and a sound investment for future international working. Make sure your finance and tax teams know about the project, assignment and any cross-border business activity.
Four risk areas
Social security Working in a country with a state social security scheme generally means social security is payable, both by the employer and by the worker. In some countries, this can be expensive, and a certificate of coverage (available across the EEA and some other countries with a legal agreement) exempts the individual from host-country social security payments while continuing contributions to the home scheme. But, where social security is payable, costs for the employer could have a significant impact on budgets, and fines for non-payment can be severe. Make sure you know who is working where, and for how long, and that you apply for (and obtain) any applicable certificates. Additional elements for consideration International working is a complex area, and there are many more elements than these to consider; will family members be included, will tax equalisation apply, how will pension contributions or share plans be treated, what allowances will be paid, to name but a few.
Cross-border working It is important that all companies conducting any kind of international business are aware of the risks associated with crossborder working. Cross-border workers may include: • • • • •
Business travellers International commuters Cross-border project workers ‘Stealth expats’ Those on short- or long-term assignments
To find out more, see the International Assignment section of our website at www.relocatemagazine.com Stepping stones Follow the streams highlighted on our website for step-bystep guidance on managing international relocation: Business travellers and commuters Short-term assignments Long-term assignments – ‘lite’ Long-term assignments – ‘full’ Employee support – Smart Move
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Do we need a relocation policy? The simple answer is yes, you do. A relocation policy – whether for international or domestic relocations and assignments - is needed in the same way as a policy on grievance procedures, absence or any other HR issue. It brings consistency to an otherwise very fluid area, helps to reduce unexpected and unbudgeted costs, and gives prospective assignees – as well as those managing them – the guidance they need in
understanding the terms, benefits and obligations of the relocation. A policy will tell the employee and the business how the relocation, assignment or transfer will work. It will explain the benefits and entitlements available, and how taxable benefits will be treated, and describe the services to be provided to assist with relocation. It should also outline, for those undertaking an international relocation, how payroll, income tax, social security and pension will be managed, plans for the individual at the
end of their assignment, and the process for ending any assignment early. Employees, managers and HR all need to know and understand these points and their implications. Having a comprehensive policy ensures there are no surprises and that everyone, whoever they are in the organisation and wherever they are relocating, is treated in the same way. It, and an accompanying letter confirming specific terms and conditions relating to the relocation, is also vital from a legal perspective, ensuring that – if applicable – home-country employment is maintained throughout an international assignment, that expenses are anticipated and budgeted, that a secondment agreement is in place to mitigate the risk of a corporate tax exposure, and that confidentiality is maintained, both internally and with external service providers. Without a policy, employees will negotiate their own terms. This can lead to spiralling costs, the inability to budget or plan, inconsistency and low morale in the workforce, and potentially difficult repatriation
discussions. Those responsible for administering domestic and international mobility without a policy framework will struggle to determine appropriate terms, to negotiate with demanding individuals, and to be fair to the undemanding, to ensure corporate compliance, and to monitor and manage costs. Having a policy and making it widely and publicly available should mean that managers will seek guidance and support at an early stage and not wait until there is a problem, either with an employee or with the authorities in a host location. Finally, see our website for the latest thinking on flexible policies.
In-depth coverage of key topics in UK and international relocation and how to manage mobility www.relocatemagazine.com
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How to write your relocation policy Our Re:locate Factsheets series is aimed at everyone managing relocation, whether they are experienced or new to the role. We have two relocation policy factsheets, which will guide you through the process of writing a policy or assist you in evaluating your own policy to check it meets today’s fast-changing requirements. Domestic Relocation Policy There are a variety of reasons for domestic relocation in the UK. Relocation may be required when an employee’s job moves or they
are needed to fill a vacancy or take up a promotion in another part of the country. An organisation may also move office location for cost reasons, expansion, or perhaps as a result of a takeover or merger. Many companies also use relocation to support recruitment. Whether you are relocating individuals or conducting a group move, it is essential to have a relocation policy in place. Our Domestic Relocation Policy Factsheet gives practical guidance on covering all the bases and delivering an effective strategy.
International Relocation Policy International assignments are required to meet three key objectives: strategic, operational and developmental. Expatriates are needed to provide strategic direction and focus within overseas subsidiaries, to fill skills gaps, complete projects and address operational requirements, to train and develop local people, and to undertake professional and personal development themselves as part of the talent management process. Our International Relocation Policy Factsheet provides practical guidance on all the issues that need to be considered when you are compiling or reviewing your strategy, in respect of individuals and their families. Download your FREE relocation policy factsheets NOW at www.relocatemagazine.com/ factsheets Further titles to follow throughout 2013. Build your knowledge with factsheets thoughout the year!
Repatriation Repatriation is one of the four key HR elements of successful international assignments, alongside personnel selection, pre-arrival preparation and support in post. A recent survey revealed that 38 per cent of employees leave their company within one year of repatriation. Companies simply can’t afford to see talent walk out of the door at the end of an international assignment. Find out on our website, how you can help expatriates weather the repatriation storm and beat the attrition rate. Useful advice is provided for repatriating families via Smart Move. www.relocatemagazine.com Employee Support Find out in the next section how to support your relocating employees, their partners and families to ensure a successful relocation, retain talent and grow your organisation. Keep up to date with the latest thinking at www.relocatemagazine.com, and refer your employees to www.smartmoverelocate.com
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support, from settling in and making friends to repatariation. Here are some of the key areas to consider as a starting point.
Smart Move
www.smartmoverelocate.com
Introduction The importance of employee support in managing successful relocations and international assignments cannot be overestimated. Smart Move is Re:locate’s dedicated free website for relocating employees and their families. This invaluable resource, combined with the expert advice given in the pages of Re:locate magazine and on our website, www.relocatemagazine. com, will make life easier for
HR, line managers and global project teams. Wherever you are moving employees and their families, into or around the UK or internationally, refer them to www.smartmoverelocate.com for reassurance, practical help and advice from a trusted source. Relocation is an ongoing process, so you can be sure that, wherever your assignees are in the cycle, there will be something for them – from planning their move to the practicalities of partner
Property It is always hard for individuals and families to uproot themselves. Finding the right property, in the right place, affects the whole family, and so is fundamental to the success of a relocation. There are many factors to be taken into account when choosing a property, whether for purchase or rental. Number one is location. For most assignees, ease of commuting is vital, together with access to transport, good schools, shopping facilities and leisure amenities. Finding a suitable property within budget is often quite a challenge. Relocation management companies can help with Guaranteed Sales Price schemes, whereby the employee can move to the new area and has a guaranteed price for the old home to purchase the new one. Serviced Accommodation This is a really neat solution for relocation, with provision growing rapidly around the
world. It is ideal as a short-term measure for expatriates waiting to go into longer-term rented property, employees on short-term assignments, domestic movers waiting to move into their new home, and business commuters working away on a project. Furniture Rental No need to worry if a shipment is late or your employee can only find an unfurnished property. Furniture rental companies can provide furniture for a whole house, top-up items for an additional room, and even kitchen, linen or bathroom packs for those essential household items. Removals Planning is the key to a successful move. If you select a removals company that specialises in corporate relocation, their experience should pay dividends, because whatever country you are moving employees to, they’ll have the experience in their network to deal with customs, security and timescale issues. When negotiating the price, be clear what your priorities are regarding weight, storage and transit time. Take advantage of
For employees...www.smartmoverelocate.com | 15
the wealth of experience on offer from the professionals before making snap decisions based solely on price. Schools Choosing a school is a major concern for relocatiing parents, whether they are moving within the UK or on an international assignment. Many international families prefer to send their children to an international school, or to an independent school offering the International Baccalaureate, so highlight these schools in your area. Boarding is another option for global families on the move. If you are relocating employees from other parts of the UK, it is a good idea to inform them of the state and private school open days or evenings. Consider whether it would it be valuable for someone from your HR department to attend, so that they are more informed when the questions come. Education consultants will help individual families, and relocation agents often offer school search and school appointments as part of their service. There are also regional school shows, where you can see a
range of schools exhibiting, all in one place. The state education sector is changing rapidly, and can be very confusing. Keep up to date with the latest developments, at www. relocatemagazine.com Settling In The sooner your relocatee and their family are happily settled, the better, both for the individuals and, ultimately, for the success of the assignment. If the relocation is to an overseas destination, culture shock may well be an issue. Predeparture cultural and language briefings, for both the assignee and the family, can go a long way towards mitigating this. Those relocating within the UK may also experience a degree of culture shock, and will need time to adjust, plus plenty of area information – on everything from doctors’ practices to theatres, health clubs and sports facilities.
challenge, it is also an opportunity, perhaps for a career change. Careers advice, CV writing, analysis of transferable skills and interview preparation assistance, plus career development strategies and knowledge of how to get a handle on the local job market, are critical to ensuring that the relocating partner’s career stays on track. A careers consultant can offer help with all these areas. If working isn’t feasible overseas owing to local restrictions, help can be given with further education and training options or creating a virtual working environment. See our new website resource, Fast Track Careers, specially
designed to support career change and transition for partners accompanying an employee on a relocation or international assignment, www.profilelocations. co.uk/careers Location and Area Guides Make sure everyone relocating has access to up-to-date information about the area they are moving to. This provides reassurance, saves you time, and ensures the relocatee can prepare for their move and settle in well. See the free series of UK online guides on Smart Move, and look for overseas alternatives. www.smartmoverelocate.com
Free website for your employees
Partner’s Job Don’t underestimate the importance of career support for the trailing partner or spouse. Though dealing with the upheaval and personal change that relocation necessitates is a For employees...www.smartmoverelocate.com | 17
Here, you’ll find details of a host of organisations that can make your job easier – all in one place. Re:locate, the leading magazine for HR professionals and relocation specialists, covers every aspect of UK and international relocation, from policy, financial, property and legal matters to managing international assignments, recruitment and immigration, as well as the full raft of employee support. A digital version, ideal for international readers and colleagues in overseas offices, is available via the website. Keep up to date with news and views with our free monthly e-newsletter, Re:locate Extra. To subscribe, visit www.relocatemagazine.com
If you have ideas for topics you would like to see covered in the magazine or on the website, please let us know. Call 01892 891334, or email editorial@relocatemagazine.com Fiona Murchie Managing Editor
Eastwood House Glebe Road Chelmsford Essex CM1 1RS Contact: Neil Barsby T: +44 (0)1245 355628 E: neil.barsby@natwestglobal.com W: www.natwestglobal.com
ICM Gerson specialises in the provision of corporate relocation solutions.
ICM Gerson Brinkworth House Brinkworth Swindon Wiltshire SN15 5DF Contact: Damon Ward T: +44 (0)170 764 8535 E: damon@icmgerson.com W: www.icmgerson.com
Covering international and domestic (UK) relocation management, local destination services and international moving services, ICM Gerson has developed a reputation for the delivery of high-quality services and support programmes for nearly 50 years.
Destination Service Providers
But Re:locate is more than a magazine: we run seminars and webinars, plus the prestigious Re:locate Awards. Our website – a one-stop shop packed with practical advice, how-to features and other resources to support international and UK relocation – is established as the top resource for HR and relocation professionals. It includes a comprehensive Suppliers Directory, now with enhanced functionality and exciting new features, including social media integration.
NatWest Global Employee Banking
NatWest Global Employee Banking (NWGEB) is a specialised department within NatWest, working with Company HR functions and Relocation Agencies, offering a streamlined account opening service for relocating employees. NWGEB, established 19 years ago, has long standing relationships with many multinational organisations, including many blue chip corporations. The organisation does not have to bank with NatWest to use the NWGEB service.
Banking
Welcome to the 2013 Supplier and Contacts Directory from Re:locate.
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Destination Service Providers
207 Sloane Street London SW1X 9QX
We offer exceptional accommodation with on-site porters and are committed to offering an excellent service to all our tenants.
The Relocation Consultancy Ltd. Kalewa The Warren Caversham RG4 7TQ Contact: Jenny Hogan T: +44 (0)118 947 0029 E: jenny.hogan@ therelocationconsultancy.com W: www.therelocationconsultancy.com
David Phillips is the largest specialist provider of furniture to the property sector and has worked with some of the most demanding companies in the world to provide rental furniture for their staff.
Profile Locations combines relocation and location knowledge with professional expertise.
Profile Locations Spray Hill, Hastings Road Lamberhurst Tunbridge Wells TN3 8JB Contact: Vanessa McConnell T: +44 (0)1892 891334 E: relocation@profilelocations.co.uk W: www.profilelocations.co.uk
With over 20 years’ experience, we offer a comprehensive relocation service, including home search and schooling assistance. Our unique career counselling service for partners offers a new website resource for 24/7 support. We are the leading provider of area guides, online and in an exciting range of print formats.
Their friendly and professional team advise and assist on all aspects of the relocation process, with services including Orientations, Home Searches, School Searches, Tenancy Agreements and Repatriation Advice. Each project is tailor-made to meet the needs of the individual, their family and their Company.
David Phillips The Lightbox 111 Power Road London W4 5PY
Furniture Rental
Destination Service Providers
Contact: Lettings Department T: +44 (0)207 245 4500 E: enquiries@pegasi.co.uk W: www.pegasi.co.uk
TRC is a highly regarded, privately-owned company that has been in existence for over 30 years.
Destination Service Providers
Pegasi Management Company Limited
We manage a large selection of luxurious properties in Central London locations and can offer clients a full service throughout their tenancy. We liaise with all new tenancies, renewals, maintenance and end of tenancy procedures and do not charge administrative fees.
Why do they choose us?
Contact: Ed Grant T: +44 (0)7584 528 925 E: ed.grant@davidphillips.com W: www.davidphillips.com
Beautiful furniture; rent from designers such as Charles Eames, Le Corbusier, Florence Knoll and many more. Dedicated client managers. Quick lead times. Complete nationwide service. Competitive pricing.
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Furniture Rental
28 Barwell Business Park Leatherhead Road Chessington Surrey KT9 2NY
Health Insurance
Contact: Karen Counterman T: +44 (0)208 397 9344 E: rentals@roomservicebycort.com W: www.roomservicebycort.com
With an expert team of dedicated consultants, experienced at assisting assignees and their families to organise the right furniture, on time and within budget, Roomservice by CORT help to make your transition a smooth, stress-free experience.
Award-winning International Private Medical Insurance for expatriates, frequent travellers, and international business people all over InterGlobal Insurance Company Ltd. the world. Woolmead House East The Woolmead InterGlobal’s UltraCare Farnham plans provide the level of Surrey healthcare protection you GU9 7TT need, backed by unbeatable service from 11 offices Contact: Global Sales Centre around the globe, 24/7 T: +44 (0)1252 745 966 emergency assistance, E: sales@interglobalpmi.com and complete freedom to W: www.interglobalpmi.com choose where to have your treatment.
Health Insurance
Roomservice by CORT
Roomservice by CORT is the UK’s leading furniture solutions company, working to meet the needs of the relocation industry for more than 25 years.
groan... Overseas employees need health care?
aaahh…
at a specialist hospital, really quickly.
When you’ve got employees working abroad, you want to know that if they have an accident or become ill, help will be available straight away. So our international medical insurance will quickly give them access to the expert care and treatment they need, complete with free over-the-phone interpretation, emergency evacuation and 24-hour helplines, whenever, wherever they need it. Which means they’ll get better that bit faster, and be back on their feet – and back to work – as soon as possible. Wherever your employees are, we’ll connect them to the right medical expertise 24/7. +44 (0)1892 707984 axappphealthcare.co.uk/relocate
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Immigration
Smith Stone Walters Title House 33-39 Elmfield Road Bromley, Kent BR1 1LT
Robertson Languages International Robertson House 57-59 High Street Twyford Berkshire RG10 9AJ Contact: Bob Robertson T: +44 (0)118 934 6000 E: bob@robertsonlanguages.co.uk W: www.robertsonlanguages.co.uk
Our team of qualified staff are on hand to provide your company with a professional and personalised UK immigration service dedicated to the speedy transfer of your UK inbound workforce.
Mercer 1 Tower Place Tower Place West London EC3R 5BU Contact: Carlos Mestre T: +41 (0)22 869 3090 E: carlos.mestre@mercer.com W: www.imercer.com
Cartus provides trusted guidance to organisations of all types and sizes who require global relocation solutions. We apply our more than half a century of experience to help our clients with their mobility, outsourcing, consulting, and language and intercultural training needs.
We make the relocation process smoother and settling in period shorter by offering tailored language and cultural solutions to assignees before and after the move. - Worldwide reach with offices in 9 countries - Wide range cross-cultural programmes - Face-to-face, online and blended solutions in all languages - Over 20 years’ experience
Mercer’s 20,000 employees are based in over 40 countries. Mercer is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE:MMC), offering clients solutions in the areas of risk, strategy and human capital.
Cartus Frankland Road Blagrove Swindon SN5 8RS Contact: Nigel Passingham
T: +44 (0)1793 756000
E: trustedguidanceemea@cartus.com W: www.cartus.com
Relocation Management
Languages & Cross Cultural Training
Contact: James Walters T: +44 (0)20 8461 6660 E: james@smithstonewalters.com W: www.smithstonewalters.com
With offices in London, New York, Hong Kong and Mumbai, Smith Stone Walters delivers fast and effective UK immigration and Right to Work solutions.
Mercer is a global consulting leader in talent, health, retirement and investments, helping clients globally advance the performance of their most vital asset – their people.
Policy
Your UK Immigration Specialists.
To find out how our greater experience, reach, and hands-on guidance can help your company, visit www. cartus.com; or read our blog at www.cartusblog.com.
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Relocation Management
Connells Relocation Services Ltd James House 27–35 London Road Newbury Berkshire RG14 1JL
Relocation Management
Contact: Simon Robins T: +44 (0)1635 271 271 E: simon.robins@connells.co.uk W: www.connellsrelocation.co.uk
HCR Employee Relocation Belvedere House, Basing View, Basingstoke, Hampshire, RG21 4HG, United Kingdom Contact: Sally Kelly, Business Development Manager, EMEA T: +44(0)1256 313 780 E: skelly@hcr.co.uk W: www.hcr.co.uk
Connells Relocation has been trading since 2002 and provides a complete menu of UK domestic relocation and international assignment services to our blue chip clients, which include leading PLCs in the banking, energy, retail, telecoms and defence sectors + HMG. We appreciate that both cost and risk reduction are key drivers in employee relocation today.
HCR is a multi-award winning global Relocation Management Company, with its HQ in the UK, a US branch in Florida and a World Connect network of partners providing breakthrough mobility solutions across 149 countries. We constantly strive to ensure every client benefits from our holistic approach to cost containment without losing sight of the individual’s requirements.
orientation tours
home finding
Relocation Management
Connells – sensitive to people – sensitive to costs
settling-in services
immigration services financial management Peter Smith, IT manager, relaxes in the sun with his family after moving to San José from Amsterdam.
We can make your and the expats’ life a lot easier! www.eurohome-relocation.com
people relocating people
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Relocation Management
paragongeoimmigration.com
Removals & Storage
paragonrelocation.com
BISHOP’S MOVE YOUR PERFECT CORPORATE RELOCATION PARTNER Our Corporate Relocation Department is here to help you move your key people anywhere in the world, efficiently and trouble free. We can offer:
Extend Your Reach with Paragon Through our commitment and dedication to global corporate relocation, we have grown to become the premier partner of choice for many corporations throughout the world. In leveraging our 26 year heritage of expertise, Paragon delivers superior relocation experiences to everyone we serve. Renowned as The Best Thinking in Relocation™, Paragon is a trusted leader in the design and management of domestic and international relocation and global assignment services in 150 countries. Services Worldwide EMEA APAC The Americas t: +353.1.811.6630 t: +852.2907.5880 t: +1.972.819.5100 w: paragonrelocation.com e: info@paragonrelocation.com
• CENTRALISED DEPARTMENT WITH DEDICATED ACCOUNT HANDLERS • NATIONWIDE BRANCH NETWORK WITH A LARGE FLEET OF MODERN VEHICLES • SPECIAL MOVE MANAGEMENT AND CLIENT AUXILIARY SERVICES AVAILABLE • EXPERT OVERSEAS SERVICES FOR INTERNATIONAL AND EUROPEAN RELOCATIONS
LETS GET IT ON, FOR MORE DETAILS CONTACT US ON +44 (0)1293 613 027 OR VISIT WWW.BISHOPSMOVE.COM
IAM
TM
International Association of Movers
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Doree Bonner International International House 19 Kennet Road Dartford Kent DA1 4QN Contact: Paul Chesterman T: 0800 542 7743 E: Corporate@dbonner.co.uk W: www.doreebonner.co.uk
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Doree Bonner International are firmly established as one of the UK’s leading moving companies and have a national network of branches.
Removals & Storage
BTR
Doree Bonner works closely with relocation companies to provide an exceptional service to people moving domestically and internationally to anywhere in the world, as well as offering corporate moving services and storage. Doree Bonner are members of FIDI, FEDEMAC, BAR as well as the ARP, and their global network of worldwide agents are also FIDI members, ensuring the highest possible service in every corner of the globe. In addition, Doree Bonner also holds quality standards ISO 9001 for Office and Commercial, ISO 14001 for Enviromental Management Systems, BS 8522 for Business Moving, BS EN 12522 for Domestic Moving and BS EN 14873 for Storage. There is an experienced dedicated corporate team in place to assist both relocation and blue chip companies alike, facilitating a professional and efficient process.
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Removals & Storage
Fox International Moving and Storage 10 Somerset Road Cwmbran NP44 1QX
ICM Gerson Brinkworth House Brinkworth Swindon Wiltshire SN15 5DF Contact: Damon Ward T: +44 (0)170 764 8535 E: damon@icmgerson.com W: www.icmgerson.com
Harrow Green offer high quality moving services to clients relocating internationally.
Harrow Green International Moving Unit Q1 Queen Elizabeth Industrial Park Purfleet Bypass West Thurrock RM19 1NA Contact: Steve Wilkins T: +44 (0)1708 892 960 E: international@harrowgreen.com W: www.harrowgreen.com
With 30 years of experience we provide a range of corporate moving services through our network of UK offices and global partners. Harrow Green are members of Worldwide ERC, EuRA, BAR Overseas and FIDI with whom we are accredited to FAIMISO, the highest level of the worldwide industry’s quality program.
Momentous, Moving Excellence Locations in Aylesbury, North London, Carlisle, Gloucestershire, and Belfast, Northern Ireland Contact: Tony Jarvis, Sales Director T: +44 (0)782 3775 833 E: tonyj@momentousmoving.com W: www.momentousmoving.com
Covering international and domestic (UK) relocation management, local destination services and international moving services, ICM Gerson has developed a reputation for the delivery of high-quality services and support programmes for nearly 50 years.
• International & Domestic Removals • European Service on our own vehicles • Storage Facilities at all locations throughout the UK • Corporate, Relocation, and Private Clients welcome • 5 Locations in UK Mainland and Ireland • Fine Art Packing and Shipping Service • FIDI-FAIM, ISO 9001-2008 accredited • Members of FIDI, IAM, BAR and EuRA
Removals & Storage
Removals & Storage
Contact: Steve Blackmore T: +44 (0)1633 488 100 E: international@fox-moving.com W: www.fox-moving.com
Fox has 40 years of experience in removals and is FIDI accredited, with several locations around the UK. With trusted agents in most countries, rest assure that all your moving assignments will be handled with care, whether throughout the UK, Europe or Worldwide.
ICM Gerson specialises in the provision of corporate relocation solutions.
Removals & Storage
Fox offers you and your employees a single point of contact and named coordinators for all your moving assignments.
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Removals & Storage
Hillsons Rd, Botley Southhampton SO30 2DY
ACS International Schools Heywood Portsmouth Road Cobham Surrey KT11 1BL Contact: Fergus Rose T: +44 (0)1932 869 729 E: frose@acs-schools.com W: www.acs-schools.com
ACS International Schools enrolls over 3,400 students aged between 2 and 18, from over 70 countries, at three London area campuses in the UK, and at ACS Doha, Qatar, our newest campus. The schools are non-sectarian and co-educational, with both day and boarding available. Student-centered educational programmes are based on American and internationally recognised academic principles and educational practices, and include the IB and Advanced Placement within the UK.
Bennett Schoolplacement Worldwide Box 425 Fort Washington P.A., 19034 USA Contact: Elizabeth Sawyer T: +1 (0)215 554 1656 E: elizabeth.sawyer @schoolplacement.com W: www.schoolplacement.com
Dwight School London, formerly known as The North London International School, is an International Baccalaureate (IB) World School and is one of the first schools in the UK to offer the full IB Programme. Dwight School London 6 Friern Barnet Lane London N11 3LX Contact: Mrs V Rose T: +44 (0)208 920 0600 E: vrose@dwightlondon.org W: www.dwightlondon.org
Schools
Schools
Contact: Louis Spies T: +44 (0)1489 774 907 E: l.spies@whiteandcompany.co.uk W: www.whitecorporate.co.uk
Solutions are tailored to individual requirements, recognising, that every move is unique for the individuals and their families. Companies can select the services they need, or hand the whole process to us to take the strain off busy HR departments.
Provides education placement services, in conjunction with long-range education planning, to relocating families. Highly experienced educators, Bennett consultants offer education expertise in an extremely personalized service. Bennett also provides customized corporate consulting on a range of issues: public vs. private school assessments, education policy, group move advisement, remote location solutions etc.
Schools
White & Company Corporate Managed Services
White & Company has been helping people move and relocate for 140 years. Now White Corporate Managed Services provides a complete relocation solution with a whole new range of services.
Through blending the best of a traditional curriculum with the innovative IB, Dwight students have opportunities to learn in breadth and depth and develop as wellbalanced individuals.
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Schools
Old Woking Road, Woking, Surrey GU22 8HY Contact: Heather Mulkey T: +44 (0)1483 750 409 E: hmulkey@islschools.org W: www.islschools.org
The result is that our London IB graduates achieve over twice the world average of bilingual diplomas. ISL Schools are co-educational day schools with a friendly, family environment.
Canterbury Kent CT2 9DT Contact: Jayne Simpson T: +44 (0)1227 813 981 E: registrar@kentcollege.co.uk W: www.kentcollege.com
Schools
This vibrant, independent, co-educational day and boarding school offers excellence in a wide variety of fields. The school is proud of its strong pastoral tradition and has a reputation as a particularly friendly and welcoming school.
Kent College
Schools
International School of London Group of Schools
Celebrating 40 years of excellence, the ISL Schools in London and Surrey, UK and Doha, Qatar, provide international primary and secondary education with an important addition: modern language learning from an early age integrated into the curriculum.
The school’s excellent academic record is reflected in continuing success at GCSE and A level. The International Baccalaureate is offered alongside A levels in the sixth form.
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Schools
Kent College Pembury Old Church Road, Pembury Tunbridge Wells, Kent TN2 4AX Contact: Mrs Debbie Sainsbury, Director of Admissions T: +44 (0)1892 820 218 E: admissions@kentcollege.kent.sch.uk W: www.kent-college.co.uk
Known as the ‘hidden gem’ in Kent, it is situated amongst beautiful 75 acre rural parkland that offers a safe haven for girls to grow and excel. Academic standards are high and our girls experience remarkable opportunities, gaining high achievement in all areas of school life.
Schools
Kent College Pembury is a thriving independent day and boarding school for girls aged 3 – 18.
Catholic Day and Boarding School for girls aged 11 to 18
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Enter the Re:locate Awards 2012/13 Categories for HR professionals Technological Innovation in Relocation Inspirational HR Team of the Year Best HR & Supplier Strategy or Team Rising Star in Relocation Relocation Personality of the Year Green/CSR Achievement Entries by: 15 February 2013 Gala Awards Dinner: 9 May 2013 Full details at www.relocatemagazine.com
• Experience teaching the IB Diploma for more than 30 years! • Exclusive pre-IB Middle Years Programme • Nurture and support: girls gain excellent results • Places achieved at top Universities worldwide • Scholarships and bursaries available • Multilingualism: up to 9 languages taught • Internationalism: over 40 nationalities, yet one shared mission • All faiths welcome Please contact: admissions@marymountlondon.com www.marymountlondon.com Tel: 020 8949 0571 George Road, Kingston upon Thames, Surrey KT2 7PE.
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Schools
St Edmund’s School Canterbury St Thomas Hill Canterbury Kent CT2 8HU
Located on a beautiful 46-acre campus close to London, TASIS England fosters academic and personal growth in a welcoming community for students from 50 nations. TASIS The American School in England Coldharbour Lane, Thorpe Surrey TW20 8TE Contact: Karen House T: +44 (0)1932 582 316 E: ukadmissions@tasisengland.org W: www.tasisengland.org
The School offers the IB Diploma, the American High School Diploma with Advanced Placement courses, and an ESL programme to co-ed day (ages 3-18) and boarding (ages 14-18) students. Graduates progress to top universities worldwide.
The Ascott Limited 7–21 Goswell Road London EC1M 7AH, Great Britain Contact: Lara Casertano T: +44 (0)7875 197 636 E: lara.casertano@the-ascott.com W: www.the-ascott.com
Dreamhouse Serviced Apartments have been developed to provide the highest standard of luxury accommodation. Our choice of one, two and three bedroom apartments 4 Woodside Place in Aberdeen, Edinburgh, Glasgow Glasgow, Manchester and G3 7QF more recently London are available for short and Contact: Nick Chaffaut long-term stays. Ideal T: +44 (0)845 226 0232 for relocation purposes, E: nick@dreamhouseapartments.com business travel and corporate W: www.dreamhouseapartments.com housing. Each spacious apartment is fully equipped to be a home from home. Dreamhouse Apartments
Serviced Accommodation
Schools
Contact: Amanda Selmon T: +44 (0)1227 475 601 E: admissions@stedmunds.org.uk W: www.stedmunds.org.uk
Academic standards are set high and there are many inspiring extra-curricular opportunities. The school is located on a beautiful site overlooking the vibrant city of Canterbury with easy access to London.
The world’s largest international serviced residence owner-operator, with more than 30,000 units operating or under development in key cities of Europe, Asia Pacific and the Gulf. The company operates three brands – Ascott, Citadines and Somerset – and its portfolio spans over 70 cities across more than 20 countries. The company boasts a 28-year industry track record and award-winning serviced residence brands that enjoy recognition worldwide.
Serviced Accommodation
St Edmund’s is a distinctive and historic boarding and day school for boys and girls aged 3 – 18 that provides a lively, challenging education in a nurturing environment.
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Serviced Accommodation
MAX are a UK wide provider of serviced apartments in key city centre locations, operating over 390 apartments across 11 locations. We have assisted a wide range of companies MAX Serviced Apartments Ltd from a variety of industry MAX House sectors with both short 2 Victoria Road and extended stay needs. Farnborough Destinations where we can GU14 7RE assist your relocation needs are Aldgate, Brighton, Contact: Murad Vassib Cardiff, Croydon, Clapham, T: +44 (0)1252 419 320 Farnborough, Glasgow, E: enquiries@ Manchester, Norwich, max-servicedapartments.co.uk W: www.max-servicedapartments.co.uk Reading and Richmond.
Located in the heart of Mayfair, Grosvenor House Apartments by Jumeirah Living is the epitome of British design chic, where home is nothing less than an elegant and refined experience. Whether for an extended business trip or as a temporary home for a relocating employee, we offer the services of a luxury five star hotel, with the discretion, comfort and security of a private Mayfair Residence. Please call +44 (0)20 7518 4444 or email stayGHA@jumeirah.com to discuss your requirements or arrange a tour. Visit jumeirah.com/gha for more information.
Staybridge Suites UK Head Office: IHG Plc Oak Court Dudley Road Brierley Hill West Midlands DY5 1LG Contact: Liz Devaney T: +44 (0)1384 890 908 E: liz.devaney@ihg.com W: www.staybridge.com
Staybridge Suites offers the perfect temporary accommodation solution now in Liverpool, Newcastle, Abu Dhabi, Cairo, St Petersburg, London and opening in Q4 2013 – Birmingham.
Serviced Accommodation
More home than hotel.
Serviced Accommodation
LUXURY HOTEL RESIDENCES ON PARK LANE
Perfect for short term assignments and long stay relocations including free daily breakfast, free internet access, laundry room, exercise room, 24/7 shop and great evening social receptions in all locations.
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