2010 MPS Leadership Awards
GREATAMERICA LEASING CORPORATION
M P S A O B S E R VAT I O N S
GreatAmerica Leasing Corporation is committed to being a leader in the delivery and execution of Managed Print Services (MPS). The primary focus of our core business is providing financing, with a specialization in MPS contracts. We offer customized program agreements to meet the needs of each reseller’s MPS programs. GreatAmerica has also developed MPS documents that make establishing a contract clear and simple. Our document also accommodates legacy fleets and differentiate between financed and customer owned devices. • T OP INDUST RY T ECHNICIANS • DAT A CABLING SERVICE Once the MPS contract is established, GreatAmerica provides a variety of invoice configurations to meet both customer and dealer • 24HR SUPPORT DESK needs. We also have very simple and concise documentation to aid in the continuing changes within a contract such as adding or swapping equipment. GreatAmerica also has a specialized Billing Solutions Group dedicated to bundled billing and MPS contact execution.
The GreatAmerica billing system integrates with the major ERP systems allowing for easy movement of meter reads via auto‐ OUR TECHNICAL STAFF COMPRISES OF A FINE GROUP OF HIGHL Y upload and pass‐through payments. We can also auto post the SKILLED PROFESSIONALS WITH TELECOMMUNICATIONS EXPERTIS E. pass‐through billing back into the reseller’s system. Our industry leading website, Info‐Zone.com, also gives resellers 24/7 access to their contract information, accounts receivable and additional tools. This is a password protected portal with access controlled by the reseller.
WWW.GREATAMERICA.COM
• GreatAmerica sets the standard for organizations that go beyond their core business processes to provide a “Best-in-Breed” solution to their MPS customers • Core strategic objectives is to make things easier for dealers to become successful and profitable with MPS EACH ACCOUNT RECEIVES A PERSONAL
• FleetviewACCOUNT goes beyond MANAGER standard requirements to provide Helpdesk and Field Support • Navigator: MPS training program is based upon the transfer of industry best practices to the Dealer Channel
2010 MPS Leadership Awards
In addition to our financial solutions, GreatAmerica has also brought value‐added tools to resellers to help them grow their business including:
2010 Leadership Awards
This year GreatAmerica introduced MPS Navigator. This business planning session is facilitated by Steven Power and takes the reseller executive team through the process to plan, implement and grow their MPS business. GreatAmerica has also introduced a unique training MPS Sales training opportunity including:
MPS Sales 101: Beginning to Intermediate MPS Sales Process Implementation is for an organization ready to implement MPS but struggling with managing and accelerating the MPS sales process.
MPS Sales 201: Advanced MPS Deal Crafting, Case Study and Best Practices Sharing is for an organization that has been through MPS sales process training and has some deals both won and lost to reference. 201 Instructors include Doug Johnson, Mark Shelton and Kevin Morris. • T OP INDUST RY T ECHNICIANS • DAT A CABLING SERVICE
FleetView offers access to remote monitoring software to the reseller • 24HR SUPPORT DESK community without investing in their own server. We have a dedicated FleetView help desk to support the reseller and their customers.
InTune is a survey tool to help resellers gauge customer satisfaction for service and sales departments. OUR TECHNICAL STAFF COMPRISES OF A FINE GROUP OF HIGHLY SKILLED PROFESSIONALS WITH TELECOMMUNICATIONS EXPERTISE.
PathShare HR Services provides hiring and training solutions for resellers. Later this year, GreatAmerica will introduce innovations to assist dealers and resellers in the hiring of MPS Sales talent. We will also announce other products and services in development that will soon provide the reseller community additional ways to enhance their revenues.
WWW.GREATAMERICA.COM
MANAGED PRINT SERVICES ASSOCIATION EACH ACCOUNT The ManagedRECEIVES Print Services A PERSONAL Association (MPSA) is an independent ACCOUNT MANAGER non-profit international organization that seeks to develop Standards and Best Practices within our industry. The MPSA serves multiple segments of the industry including Customers, Dealers, Manufacturers and other providers of MPS Infrastructure. On an annual basis the fourteen members of the MPSA Board that lead this industry vote on who we believe provide leadership within our industry. For more information on the MPSA visit http://yourmpsa.org