Increased demand for improved user engagement boosts growth of the gamification market

Gamification Market June 2013

MARKET INSIGHTS Gamification refers to the social layer that involves engagement and loyalty, which exists on any enterprise or consumer-facing application. Gamification at its core is a marketing tool, which is used to engage customers to a particular brand in consumer gamification and engage employees with the organizational strategies and plans in employee gamification. The traditional way of engagement is to advertise the product or ideas and flash it across the portal or website. Retaining attention and driving real results remained a challenge in traditional loyalty programs such as campaigns.

DID YOU KNOW?  Location Based Services (LBS) have further enhanced the adoption of gamification solutions making it accessible over various devices such as desktops, mobile devices, smartphones and tablets.

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KNOW YOU MARKET BETTER Gamification addresses the basic human instinct to get enticed by any novel, competitive, rewarding and fun idea, similar to what they experience while playing any game. Gamification inculcates game mechanics such as points, badges, levels, ranks, avatars, virtual goods and a host of other motivational mechanics, most of them used in combination with each other or as a chain of events with one reward leading to another, on any existing website, e-commerce portal or enterprise application.

FAST FACTS  While businesses across the globe are looking at including gamification in their current scenarios, gamification vendors are looking at gaining a better competitive advantage in the emerging market, by creating new technological features or focusing their expertise on niche markets that facilitate the acceptance of these.

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MARKET DRIVERS AND CHALLENGES While consumer gamification drives consumer purchases and new referrals from the prospective customers; employee gamification can drive employee motivation to align their behavior with organizational strategies, tasks and disciplinary plans thereby resulting in better acceptance of management plans along with increased productivity and low attrition.

These solutions provide businesses with several advantages including increased transparency, better communication of business ideas and information, quicker adoption and alignment of management interests with end-user motives and quicker ROI at the core of the process.

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MARKET SEGMENTATION  On the basis of Verticals:  Public Sector and Government  Banking, Financial Services and Insurance (BFSI)  Consumer Goods and Retail  High-Tech  Media and Publishing  Energy Power and Utilities  Healthcare and Pharmaceuticals  Entertainment  Travel and Logistics  Education

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MARKET SEGMENTATION  On the basis of Solutions:  Gamification Platform and Service Providers  Open Source Platforms  Mobile SDKs

 On the basis of Services:  Enterprise Applications Integrable Services  Social Connectors

 On the basis of type of End-Users:  Enterprise  Consumer

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MARKET SEGMENTATION  On the basis of Applications:  Marketing  Sales  Support  Product Development  HR  Other Enterprise Departmental Applications

 On the basis of type of service customers:  SMBs  Large Enterprises

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MARKET SEGMENTATION  On the basis of type of Deployment model:  On-Premise  On Demand  Hybrid

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GAIN A COMPETITIVE EDGE  Appropriate game design, per application per organization, based on the customer culture or end-user requirements can ensure the success of gamification applications in the long run  Continuous monitoring of user engagement, on a regular basis, so as to modify and evolve game mechanics, over a period of time, will assist with better game design and thereby contribute to the success of gamification applications  Successful gamification applications based on the customer culture or end-user requirements can ensure the success of gamification applications in the long run and can drive real business goals and revenues thereby enhancing the brand name

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KEY REGIONS COVERED IN THE STUDY  North America (NA)  Europe (EU)  Latin America (LA)  Asia-Pacific (APAC)  Middle East and Africa (MEA) Want to know more?

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TABLE OF CONTENTS  Introduction  Executive Summary  Market Ecosystem And Dynamics  Gamification: Market Size And Forecast By Solutions  Gamification: Market Size And Forecast By Services  Gamification: Market Size And Forecasts  Gamification: Market Size And Forecast By End-users  Gamification: Market Size And Forecast By Regions  Gamification: Markets Analysis, Trends And Insights  Gamification Market: Metric Percentage Analysis

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TABLE OF CONTENTS  Competitive landscape  Company profiles

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REPORT DETAILS  Publish date: Jun 08, 2013  Number of slides: 317  Geographic coverage: Global  Available format: PDF, CD, Hardcopy  Price for Single User License: USD 4,650  Price for Site License: USD 7,150  Price for Global User License: USD 9,000  Delivery Time: Within 1 business day  Payment Modes: Credit/Debit Card, RTGS/Wire Transfer, Google Wallet, PayPal

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