Reseller Hot 50 2014

The very best in the Middle East channel

“For me, results matter.”

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The night of the stars A detailed insight into the winners of Reseller Hot 50 Awards 2013 – the best performing companies in the channel The stakeholders of the channel gathered together for the second edition of Reseller Hot 50 Awards, which was held at H Hotel in Dubai recently. Fifty companies in the channel were recognised and awarded for their relentless efforts in providing optimal value to their customers while simultaneously ensuring profitability for themselves and their partners.

Chosen by the Reseller ME editorial team, the winners ranged from vendors, distributors, systems integrator and retailers.

The event also witnessed the launch of a novel CSR activity called ‘Imagine Possibilities’, which is a shared initiative by StorIT and CPI Media Group.

It aims to encourage the regional IT fraternity to participate in professional networking and social events that can help in generating funds for philanthropic causes such as the recent Typhoon Haiyan or any other misfortune or natural calamity.

For those who missed the event, read on for a detailed coverage and informative details on the winners in the following pages.

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Intex Technologies

Best IT Accessories Vendor

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HOT 50 2014

Intex Technologies is a decade old player in the consumer electronics and technology sector in the UAE and caters to the whole of EMEA region. The company believes its strength lies in its vast range of IT, smartphones and tablets range of products. “Also the long standing relationship with our partners in the region has contributed to our growth. We are critics of own work, each project is carefully monitored and we strive hard for any improvements. We would like our consumers to enjoy world-class technology benefits without burning a hole in their pockets,” said Sanjay Bansal, MD, Intex Technologies.

The company has done well for itself last year with the launch of its new products in the tablets and smartphones segment, including Aqua 17, Aqua HD and Aqua 15. The products were equipped with cutting-edge features, which were available at an affordable price, thus making it one of the preferred choices for customers.

“At the start of 2014 itself, we were able to launch Aqua Octa Smartphone (phablet), which is a perfectly engineered device, with Octa core processor, with 6” display, giving a run to major brands in the market today,” said Bansal.

In the current year, the company intends to focus on promoting phablet devices and a range of tablets with leading-edge technology, quality and at affordable prices.

Computerlinks

A leading global valueadded distributor, Computerlinks represents best-of-breed, market leading, international manufacturers in information technology. Present across the globe, the distributor has over 25 years of experience in the industry.

It is a 100 percent channel company and operates through a network of reseller partners, offering a single point of expertise and assistance as they deliver solutions to improve the efficiency of modern business.

The company attributes its success as a direct result of providing its customers with an unrivaled experience throughout 2013. “ Our core focus was to ensure a best in class service which aligned with our customers’ needs and expectations, being a trusted advisor ensuring that their business infrastructure continued at its optimal 24x7 in order to meet their demanding growth strategies,” said Amir Akhtar, Head of Services-MEA and APAC, Computerlinks.

Computerlinks plans to expands its Professional Services in 2014 so that customer needs are met across the complete infrastructure, ranging from high-end storage services to local desktop security AV deployments.

“Ultimately, striving to ensure our customers receive the best service, consultative knowledge and advice, is what we look at,” said Akhtar.

Best Consulting Services

HOT 50 2014

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Kaspersky Lab

Best AntiMalware Vendor

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HOT 50 2014

One of the fastest growing IT security vendors globally, Kaspersky Lab is positioned among the top four leading antivirus vendors. It operates in almost 200 countries and territories across the world.

“Our consistent focus on building a strong partner community has always been one of the key principles of our strategy leading Kaspersky Lab to success. The company’s strong support of its channel has seen the number of Kaspersky resellers grow by 10 percent in 2012 and now exceeds 25,000 companies worldwide,” said Khalid Abu Baker, Managing Director, Kaspersky Lab Middle East.

As a company, it continues to actively invest and grow its partner network to expand in more than 100 countries.

Recently, in late 2013, the vendor rolled out an updated programme in the emerging markets after successfully piloting its’ rebates in the Middle East first. “The update brings even more benefits and is regarded as a further step in growing sturdy partners’ community,” added Baker.

Kaspersky aims at bringing comprehensive suites of solutions to market that can help organisations combat consistently growing security threats. After a successful 2013, it plans to continue to focus on strengthening its B2C and B2B product portfolios in this year. “This is in a bid to bring our customers the best of breed technologies to protect themselves against advanced security threats,” added Baker.

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OUR PORTFOLIO Data Security Network Security Application Security Certifications & Compliance Identity Management & Governance Security Intelligence & Analytics Network Management Services & Training Endpoint Security Forensics Nanjgel Solutions FZ LLC, Dubai Office # 2204, Shatha Towers, Dubai Internet City,P.O Box: 500804, Dubai, UAE Tel: +97144428910, Fax:+97144537281 Abu Dhabi Office #07 Block-A, Eldorado Building, P.O Box 48060, Abu Dhabi , UAE. Tel: +97126226301, Fax +97126226302 Email: Sales@nanjgel.com, Website: www.nanjgel.com

Nanjgel Solutions

Best Security Integrator

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HOT 50 2014

Nanjgel Solutions is a onestop-shop service provider for a variety of business needs. It provides business and IT solutions, services and training in the region through its robust delivery processes, people and technologies. It focuses on the success of its customers and engender longterm partnering relationships.

Whether an end-user is looking to develop a new network solution, planning a technology upgrade, developing a wireless solution or troubleshooting an existing IT requirement, Nanjgel said its certified staff and partners have the right solution. The company also partners with several hardware and software vendors, internet service providers and sub-contractors to provide one-stop-shop IT integration services. It says these relationships enable it to offer its customers high-volume pricing, direct delivery and better warranty programmes.

The company offers 24/7 support from its headquarters in Dubai within contractual SLA terms, which includes penalties and rebates. Pre-sales and post-sales support is provided through phone, online chat, client visits, WebEx as well as the company’s internal, dedicated and certified support team.

“We have enjoyed 150 percent growth over the last year. Most of this has come from just acting on business demands – a lot of enterprises are looking at certification and compliance, and handling security threats at large. Our success has rested on the capability that we possess to prove to the management that the organisation is secure in real terms. We map technology and business demands to the product set that we have, which typically does not happen very often in the region,” said Jude Pereira, MD of Nanjgel.

Touchmate

Best Emerging Mobility Vendor

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Touchmate is a homegrown ICT brand that has grown exponentially over the last 25 years, manufacturing tablet PCs, HR and accounting software in addition to a much larger range of PC peripherals. Last year, the vendor beefed up its tablet portfolio with 35 new models and managed to sell around 85,000 units during the 45 days of Gitex.

“Our aim is to create products that deliver the experience of a much more expensive brand at half the cost. This is our USP and today, Touchmate tablets, speakers, monitors and a whole host of other products are available across almost all the major hypermarkets, IT stores and are distributed across 70 countries,” said Vasant Menghani, MD of Quality Gulf, which owns the Touchmate brand.

He credited the company’s retail partners for the growth of the brand, and has partnered with Jacky’s Electronics and also hypermarkets such as Carrefour and Lulu to expand its reach.

After clocking double-digit growth rate in 2013, Touchmate is now gearing up to establish local presence in Saudi and Egypt, in addition to European countries such as Switzerland, Germany and Netherlands.

“We are getting into the communications business by launching Android-based mobile phones in the first quarter of 2014 and also start out home appliance range,” said Menghani.

Also, Touchmate set up a new headquarter in Dubai Investment Park with 85,000 square feet areas, which facilitates the sales office, warehouses and PC/notebooks assembly units.

Trigon

Best Retail Distributor

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HOT 50 2014

One of the longest serving distributors in UAE, Trigon delivers to diverse segments such as channel, retail and corporates, allowing it to expand rapidly.

It focuses on specialised peripherals distribution while successfully boosting the sales of its networking and systems portfolio. The company enjoys long term trust-based relationships with vendors across all lines of business and works towards partner enablement through training and engagement programmes. Apart from wireless products and networking solutions, its portfolio ranges from printers, notebooks, scanners, projectors, touch screen monitors, LCD monitors to speakers and MP4 devices. It is a focused company with an excellent sales force to drive the growth based by reliable services and logistics. The company goes the extra mile to ensure that the products are made available at customers’ doorsteps irrespective of the order value.

To achieve customer satisfaction, the distributor has invested heavily in warehousing facilities and follows a business model of going indirect to the market through its channel partners. Trigon has four business units focused on retail, channel, corporate and re-export. According to the company, this clear strategy to streamline the business through these four segments makes it different from others.

Trigon is aiming at bottom line growth of 15 percent annually and plans to grow regionally. The company, which has set up a local sales and support office in Bahrain to effectively engage with its channel partners and customers, is now planning to expand its geographical footprint to Qatar and Saudi Arabia.

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Standing tall Vineeth Sebastian, Regional Sales Director – MEA, MMD and AOC discusses the company’s key verticals this year and future business expansion plans.

Display solution specialist, AOC offers best of breed technology products. Equipped with a strong and comprehensive product platform, production strength and scaled operations, the company has maintained consistent growth over the past decade. AOC monitors are known to provide a green, ergonomic, entertaining experience, through innovative and responsible design that combines cutting-edge technological features with a unique lifestyle feeling.

In 2014, the company will be releasing touchscreen monitors that can be used to add 10-point multi-touch capabilities to any Windows 7 and Windows 8 computers. “In addition to stand-alone touch displays, we will be coming out with a touchscreen desktop PC that runs on Android, which will also be able to double as conventional desktop PC monitors,” said Vineeth

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Sebastian, Regionals Sales Director-MEA at MMD and AOC. Super-widescreen monitors are another area where the company is looking to explore. The company will introduce splits screen powered by software called Screen+, which will spilt the screen into four panes that allow it to display an application in each separate pane.

“The key objective for the year 2014 is to increase our channel penetration to expand and consolidate our channel base in MENA. We are working on beefing up our distribution network and slowly making inroads into new territories in the region,” added Sebastian.

The company hopes to tap into key verticals such as corporates, government, banking, telecom and education more effectively than ever before, in the coming year.

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Best Inventory Management Based out of Dubai Internet City, Mindware is one of the leading distributors of IT products to the Middle East and North Africa region. Catering to UAE, Saudi Arabia, Kuwait, Oman, Qatar, Bahrain, Lebanon, Jordan, Egypt, Cyprus and North Africa markets, the company has an extensive reach. The distributor’s portfolio includes leading global brands reaching out to 2,500 plus resellers throughout the region. The company also boasts a quality vendor portfolio that includes Intel and Microsoft. Understanding that customers are crucial, it focuses on delivering effective solutions to the market through strategic partnerships. It has a logistics centre in the Jebel Ali Free Zone and offers valueadded distribution to all the channels it caters to.

Mindware

Best Partner Collaboration Initiatives

Fujitsu 18

HOT 50 2014

Fujitsu, one of the leading Japanese Information and Communication Technology (ICT) company, offers a complete range of technology products, solutions and services.

With a large presence globally, the company support customers in over 100 countries. The company is known to be the world’s fourth largest IT services provider and is among the top five providers of servers. Recently, in 2013, the company was named by Fortune as one of the ‘World’s Most Admired Companies’. With over US $47 billion revenues in the last year alone, the company uses its experience gained over the years and the power of ICT to shape the future of society through its customers.

Best Managed Print Services

Lexmark Lexmark International has played a leading role as innovation pioneers in imaging solutions.

The company continues to focus on complete end-to-end solutions rather than only printing. This has enabled them to launch cutting-edge products and solutions, making it one of the leading players in managed print services and MFPS and other printer categories. Having a wide network of trusted channel partners and resellers across the region, the company attributes its continued success to how well it anticipates the changing demands of end users. And developing innovative solutions with support from its partners to match those requirements. With industry expertise in sectors such as healthcare, government, finance and manufacturing, Lexmark has also entered the security solution provider market recently.

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Best Consumer Storage Vendor Netgear believes in transforming ideas into innovative networking products that connect people, power businesses and advance the way of life. The philosophy behind its products, solutions and services is that it should be easy to use, powerful, smart and customised. The company offers networking, storage and security solutions without the complexity or expense of big IT, allowing its customers to spend more time and capital on growing their business. Understanding that networks and storage is two

Netgear of the most important aspects of a growing business, the company helps its customers achieve optimal solutions in the best way possible.

Best NextGen Firewall Vendor

WatchGuard WatchGuard is known for building affordable, all-inone network and content security solutions to provide comprehensive defense for its customers. Since its inception

in 1996, more than 15,000 dedicated partners support its products in 120 countries. Headquartered in Seattle, Washington, the company has a physical presence in North America, Latin America, Europe and Asia Pacific. The company’s Extensible Threat Management (XTM and XTMv) network security solutions combine firewall, VPN and security services to shield networks from spam, viruses, malware and other intrusions.

Also it has deployed more than 600,000 signature red security appliances across the world.

Best Wireless Vendor Established in 2002, Aruba Networks provides next-generation access management, network infrastructure and mobility application solutions for mobile enterprise networks.

Combining these three core areas into one unified system, the company’s Mobile Virtual Enterprise (MOVE) architecture strengthens security and simplifies BYOD implementations.

Being software defined, it adapts the changing dynamics of mobility, enabling IT to oversee better traffic flows on any wired, wireless and remote network.

Also helps in monitoring the usage of work applications

Best Home Networking Vendor

Linksys

and devices without upgrading or reconfiguring existing networks. The company is present in different regions such as America, Asia-Pacific, Japan, Europe, Middle East and Africa, with headquarters in Sunnyvale, California.

Aruba Networks

The home networking company, Linksys provides a range of solutions and services for home and businesses. Some offerings in the business line includes wireless, router or VPN solutions, unmanaged and managed switches, smart switches, network storage, surveillance, IP communications and adapters. Founded in 1988, the company has a wide geographical presence that includes France, Canada, Russia, Philippines, Spain and the Middle East. The company attributes its success to its channel partners and will have continued focus on channel initiatives.

Best Partner Empowerment Initiatives Cyberoam, a security solution provider present in USA, Middle East and India, helps organisations to secure its networks through its various product offerings such as NetGenie, Central Console, iView and Network Security Appliances. The company’s partner network includes network security professionals, IT solutions providers, application developers, systems integrator, VARs and managed security service providers. Known for a sensible approach towards its partners, the company believes in ensuring its partners grow profitably. And also has several initiatives towards this end that enable businesses to reach its complete capability. Its partner ecosystem allows rapid integration of new technologies and helps in delivering solutions to customers over different verticals.

Cyberoam

HOT 50 2014

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Best SME Networking Vendor TP-Link offers solution in wireless, ADSL, routers, switches, IP cameras, powerline adapters, print servers, media converters and network adapters for end-users. Providing SOHO and SMB networking products globally, it aims at making customers’ lives easier through innovative products and maintaining mutually prosperous partnerships.

The vendor is committed to intensive R&D and puts around 8 percent of its revenues into it apart from focusing on efficient production and quality management. The Chinese company has had an annual average growth rate of 45.5 percent year-on-year and does business with around 395 distributors globally, from which 164 are in the Middle East.

TP-Link

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Best Test & Measurement Vendor

Fluke Networks

A global provider of network test and monitoring solutions, Fluke Networks enables the deployment and enhances the performance of networks

and applications. It helps resolve challenges in WLAN security, mobility, unified communications and data centres. With an extensive portfolio of sophisticated yet simple to use solutions, the company continues to grow globally in both mature and emerging markets. For example, the Middle East market continues to be a strategic one for the company as immense opportunities exist in this region. The company continues to focus on innovation in its offering towards its end users.

Best Channel Growth Initiatives Huawei, one of the leading global information and communications technology (ICT) solutions provider aims at enhancing lives through a better connected world.

The company has been able to establish end-to-end capabilities across the carrier networks, enterprise and consumer markets by offering competitive solutions and services. This was possible by being dedicated to customer centric innovation and strong partnerships. The company’s solutions have been deployed in 140 plus countries. Measuring its work against how much

Huawei

value they bring to customers, the company strives to build its capabilities and increase its knowledge base and expertise, to be able to offer better and more relevant solutions.

Best Partner Education Initiatives

Best Backup & Recovery Vendor

With a focus on helping partners to grow regional adaption of its solutions, Avaya is a leading global provider of business communications applications, systems and services.

Offering unique video, collaboration, networking, unified communications and customer care solutions, the company helps customers bring people together with the right information at the right time allowing businesses to improve their efficiency and solve business challenges quickly. The company aims at providing the best collaboration experience,

CommVault is a leader in the development of Singular Information Management solutions for high-performance data protection, universal availability and simplified management of data on complex storage networks. It is also recognised by Gartner as a leader in enterprise backup and recovery software in its 2013 Magic Quadrant report.

The company’s flagship singleplatform architecture solution, Simpana allows companies unprecedented control over data growth, costs and risk. The value proposition of CommVault’s software-based solution is enhanced though its professional services portfolio which includes project management, training, support and on-site installation and implementation services.

The company’s technology is bolstered by the expertise of a team of consultants, architects, and engineers who help customers overcome the inherent challenges of independently designing, planning and building-out modern data and information management environments.

Best Mobile Security Vendor Entrust, a trusted provider of identity-based security solutions secures governments, enterprises and financial institutions. Present in over 85 countries, the company’s

Entrust

Avaya irrespective of the devices, locations or media chosen by customers. Understanding the changing dynamics of the work environment, it intends to provide seamless and effective collaboration platforms.

software authentication platforms handle the most secure identity credentials, which address the challenges the customers face in cloud, mobile security, physical and logical access, citizen eID initiatives, certificate management and SSL. Customers depend on Entrust to provide reliable, quick to deploy and cost effective solutions that help in safeguarding the security of business functions. With the UAE market experiencing tremendous growth in the last two years, the company has opened an office in Dubai, to support and cater to its growing customer base in the region.

CommVault

HOT 50 2014

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Not protecting sensitive customer information can lead to both embarrassing and serious consequences.

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So whatever happens, you can be confident that your customers’ information and your business reputation – are safe and secure. www.kaspersky.com/protectmybusiness Protect your customers. Protect your business.

Best Channel Management Initiatives Dell, a well-established player globally believes in responding immediately to business demands and strives to enhance efficiency and capitalise on new emerging technologies.

Focusing on IT transformation, the company expects to see growth in the Middle East market. In tune with its expansion plans in the region, recently, the company has launched its Solution Centre in Dubai to help customers in the EMEA region to experience end-to-end solutions, which can enhance

business outcomes and create a differentiation in the market.

Dell

Best Endpoint Security Vendor

ESET ESET, a global provider of security solutions for businesses and consumers continues to pioneer in proactive threat detection. Established in 1992, the company introduced new products last year, which included ESET NOD32 Antivirus and ESET Smart Security. These came equipped with features such as

Exploit Blocker, Advance Memory Scanner and Vulnerability Shield among others. With cybercrime increasing rapidly in the region, the company has conducted extensive research and extended its core detection technology in its new products. ESET NOD32 Antivirus holds the world record for the number of Virus Bulletin “VB100” Awards, and has never missed a single “In-the-Wild” worm or virus since the inception of testing in 1998. ESET NOD32 Antivirus, ESET Smart Security and ESET Cybersecurity for Mac are trusted by millions of global users and are among the most recommended security solutions in the world.

Best Security Appliances Vendor Founded in 1991 originally, SonicWALL was acquired

by Dell in 2012. It provides intelligent network security and data protection solutions that allow customers and partners to secure, control and scale their global networks. Available to small and medium businesses through the enterprise, these solutions are delivered to segments such as large campus environments, distributed enterprise settings, government, retail point of sale and healthcare.

It offers an exclusive range of solutions such as firewall, secure remote access/SSL VPN, anti-spam or email security, continuous backup and recovery along with centralised management and technical support all through the day.

Dell SonicWALL

HOT 50 2014

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Best Cyber Security Vendor

McAfee Considered as the world’s largest dedicated security technology company, McAfee delivers proactive solutions and services that help secure systems and networks around the world. The company designs solutions that can work together, integrating antimalware, antispyware and antivirus software with security management features that deliver unsurpassed real-time visibility and analytics. The solutions also reduce risk, ensure compliance, improve Internet security, and help businesses achieve operational efficiencies. With the Middle East region being a strategic one for the company, it is looking into expanding the business done with its existing partners by penetrating into new verticals and filling the gap in the market on all levels of enterprise and SMB. 26

HOT 50 2014

Best Converged Infrastructure Vendor The enterprise server, storage and networking business segment of HP is its largest global business unit. Its offerings comprise business-critical and industry-standard data servers, network attached storage systems, storage management software and magnetic tape systems. Apart from this, the company also provides consulting, managed services, system integration and technical support. It believes in offering customeroriented innovative products that help in enhancing the profitable growth of the

HP Enterprise Group business. The software from HP offers applications for automating and managing IT infrastructure, as well as carrier-grade communications software.

Best Brand Promotion Initiatives

Prestigio A renowned name in emerging countries across the Europe, Middle East and Africa region, Prestigio is a fastgrowing international brand

sold in over 70 countries.

Over a decade old in the IT market, the company focuses on offering luxury and cutting-edge technologies aimed at competing with the high-end market. The company strives to deliver the optimum mix of the highest quality and advanced technological features with competitive pricing.

Its product lines include multipads, multiphones, GPS navigators, multireaders, car DVRs, accessories and peripherals.

Best Channel Incentives Programmme A worldwide leader in software, services and solutions, Microsoft has seen a strong customer adoption of the updated Office 365, which was launched last year and other cloud services across all segments in 2013. This is enabling them to transit into the cloud business faster.

Established in 1975, the company creates solutions that allows businesses and end customers to realise its complete potential through innovative solutions. Its core products includes Windows PC operating system and the Office business productivity

application suite. Apart from selling directly online, its products are sold in part through PC makers such as Acers, Lenovo, Dell, HP and Toshiba and through resellers.

Microsoft

Best Product Innovation Toshiba Gulf is the wholly owned subsidiary of Toshiba Corporation headquartered in Tokyo, Japan. A world-leading diversified manufacturer,

Toshiba Gulf

solutions provider and marketer of advanced electronic and electrical products and systems, Toshiba Group brings innovation and imagination to a wide range of businesses such as digital products, electronic devices, industrial and social infrastructure systems and home appliances.

Headquartered in Dubai, UAE, Toshiba Gulf caters to a number of regions including GCC, Levant and Egypt and aims to bring in ‘local-fit’ products and enhance Toshiba brand equity in these regions. The company offers a wide-ranging product portfolio that includes consumer and business notebooks, netbooks, laptop accessories and tablets.

Best Partner Profitability Programme Riverbed, with just over ten years of experience in the ICT industry, is making its way to one of the top players in the region. And what is helping its growth is that it delivers strategic initiatives such as virtualisation, consolidation, cloud computing and disaster recovery, without compromising on the quality of performance. The company has developed solutions such as WAN optimisation, network performance management and cloud storage solutions to enable enterprises overcome the distance created between users and their data when consolidating IT and moving to a cloud environment. The company aims at making IT easy to understand and use, so that businesses can build a fast, fluid, and dynamic IT architecture.

Riverbed

HOT 50 2014

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Best Partner Training Initiatives Headquartered in Dubai, StarLink is one of the leading IT compliance driven solutions provider. Founded in 2005, the company is known as a trusted security advisor in automating the entire IT compliance auditing process, allowing customers in the Middle East region to reduce IT risk. It focuses on enterprises in different sectors such as financial, telco and government.

It aims at working with businesses to achieve and sustain compliance and efficiently manage risks through complete procedure and controls lifecycle management. Its offerings are installed in more than 200 data centres in the region, including 100 of the top regional banks and 15 of the regional’s top telcos.

StarLink

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HOT 50 2014

Best Channel Marketing Initiatives

Logicom Logicom has been growing in the region and has a presence in the Middle East market in countries such as Oman,

Best Test & Measurement DistributorÂ

Bahrain, Qatar, Kuwait, Yemen and Iraq with headquarters in Dubai. As a company, it is looking at enhancing its product portfolio by including complementary solutions to the existing ones.

It aims at being a one-stop solution provider for its resellers.

With plans to focus on more solution or service oriented distribution, the company is also looking at expanding to Africa. It continues to focus on investing in its people and channel partners to be one of the top players in the region.

surveillance equipment such as megapixel IP cameras along with test and measurement devices. The company believes in maintaining a quality driven partner network as it brings its expertise to the market, which is why it invests heavily in partner training programmes. With more than 3000 resellers in the region, the company aims to offer best of breed products and solutions to the market.

Established in 2006, Prologix Distribution aims at providing cost effective and reliable solutions in sync with the demands of the market.

Focusing on value or solutions driven business and volume business, the distributor’s vendor portfolio boasts of brands such as Avaya, JDSU, HP and Cisco, to name a few. Its offerings include optical test equipment, indoor and outdoor wireless solutions, UPS Prologix Distribution and security

Best Partner Recruitment Initiatives

Best Product Leadership Commencing operations in 1997, Unatrac IT Distribution, part of Mantrac Group functions out of its headquarters in Jebel Ali, Dubai and has a branch in Kuwait. It is the authorised distributor of Dell products in the whole region, and distributes Acer products in Kenya, Tanzania and Uganda. It also delivers Microsoft’s offerings in Iraq and Kuwait. The company aims at providing technical and financial assistance and

Unatrac IT Distribution immediate order processing capabilities supported by a sound logistics infrastructure.

Best Pre-Sales Support

ComGuard Headquartered in Dubai, ComGuard is one of the leading value-added distributors of IT security in the Middle East and North Africa region. Established in 2002, the management of the

company was taken over by Spectrum five years later, enabling ComGuard to seek technological and other support such as training, consultancy and back office assistance.

The company plans to continue its focus on extending its channel reach and disseminating product knowledge to its partner.

Realigning its strategy and product offering, it provides extended levels of localised support and service to its customers. Strongly believing that employees are the greatest strength of a distributing business, it has invested heavily in enhancing people skills.

A leading value-added distributor, Westcon Group caters to different areas such as unified communications, network infrastructure, data centre, and security solutions with a global network of specialty resellers. Partnering with reputed vendors in the region, the company’s portfolio includes top notch products, services and solutions, which provides the customer with a comprehensive end-to-end offering. Its solution portfolio focuses on significant aspects such as critical infrastructure, enterprise mobility, security, unified communication. Ensuring all its staff are highly qualified, the company delivers solutions to its customers with vendor support and relationships with channel partners. It delivers technical expertise, network design, sales consultancy, logistics and integrated marketing.

Westcon Group

HOT 50 2014

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Best Mobility Solutions Distributor

Almasa IT Distribution From simply being a division, Almasa Value Distribution has evolved into a standalone company within Almasa Holdings, boasting an incredible growth story. It now delivers solutions and services catering to the regional networking, communications and security demands through strategy, expertise and experience.

Within a short period the company has been able to gain the trust of its partners and customers, bringing value and transforming business while bringing the cost down.

It distributes and markets a wide range of technology and mobility products from leading companies such as Asus, Acer, Seagate, Intel, LG, HP, Lenovo and many more. Its resellers can also source wide range of products at competitive pricing, excellent service and knowledgeable support.

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HOT 50 2014

Best After-Sales Support One of the largest IT distributing companies in the Middle East with over 200 qualified professionals, FDC International is a strong contender in the components distributing space. It has a wide portfolio of vendors such as Seagate, Intel and Asus. It offers a range of technical and sales training programmes and also rewards partners for their efforts to enhance business. It is present in all key GCC countries such as KSA and also in North African and Levant markets with logistics,

FDC International local stock and after-sales support. Present since 1989, the company does business in more than 21 countries.

Best Channel Enablement Initiatives

Aptec – an Ingram Micro Company One of the largest value-added distributors in the Middle East, Africa, Near East and Turkey, Aptec – an Ingram Micro Company is also one of the oldest distributors in the region, with its operations beginning in 1980. The company caters

to an extensive range of solutions and services to more than 10,000 resellers and delivers a wide range of products from leading vendors in the space. It plays an important role in the technology value chain and aims to continue to create profitable business opportunities for all the stakeholders involved in the channel. It not only provides unique marketing programmes, outsourced logistic services and technical support but also offers financial services, product aggregation and distribution to its vendors and resellers.

Best Channel Marketing InitiativeS Supported by a robust internal management, Asbis Middle East, one of the leading IT distributors in the Middle East region, is focused on transparency to its channel ecosystem.

Commencing business in 1990, the distributor has grown considerably over the years. It largely distributes IT components to assemblers, system integrators, local brands and retail while also delivering A-branded finished products such as desktops PCs, laptops, servers and networking to SMB and retail. It has a longstanding business relationship

Best Demand Generation Initiatives FVC considers themselves to be a new generation value-

FVC

with manufactures such as Intel, Seagate, Western Digital, Samsung and Apple, to name a few. Apart from that, it also carries retail brands such as Canyon and Prestigio.

Asbis Middle East

added distributor. It offers solutions across unified communications, information security and advanced networking, the three most significant areas of enterprise computing. It firmly believes in creating value in all that it delivers and is supported by 150 channel partners present in more than 45 countries. With a vision to be a leader in value-added distribution in MENA, the company boasts of over 350 enterprise customers and provides the expertise of over 140 employees. It aims at understanding IT challenges of both enterprises and resellers and then identifies cutting edge technologies to help them improve business productivity and be profitable.

Best IT solutions Distributor Commencing business operations in United Arab Emirates in 1999, Bulwark Technologies has been growing in terms of technology, partners, customer-base and staff strength over the years.

The value-added distributor for IT security products and solution has managed to establish an impressive track record in delivering products that uses latest technology and in providing expertise to meet the customer’s demands in information security. Also catering to other GCC countries, it largely offers products and solutions related to IT security, reporting, unified communication and web analytics, which are becoming key components in important IT projects in the region. Believing that continuity of support services and product updates are important, it also provides presales and after sales support for its distribution line.

Bulwark Technologies

HOT 50 2014

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Best Strategic Partner Engagements Metra Computers, one of the leading distributors in the Middle East in sales, marketing and logistics for the IT market started its operations in 1982.

It has a wide-ranging sales and distribution network throughout the Middle East region and plans to expand to the African market too. It operates in 11 countries through local sales office and logistic centres. Representing more than 20 vendors, it serves to 5,000 plus resellers. The company aims at continuously developing its capacity for learning and growth by investing in staff and information systems. Based out of Cairo, Egypt, the company caters to a well balanced portfolio of SME and large enterprise customers.

Metra Computers

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HOT 50 2014

Best Channel Development Initiatives

Redington Gulf

Beginning operations in 1997 out of Jebel Ali in Dubai, Redington Gulf’s vision is to grow into a regional leader in the supply of IT and non IT

products. The distributor is the partner of choice for over 22 global brands in IT and telecom sector. Today, it is one of the largest and fastest growing IT distributing companies in 17 markets and has the support of around 4,800 plus channel partners. With the help of these channel partners, the company has an extensive reach that is further consolidated through its innovative logistics capability.

Understanding the significance of the channel, the company believes in initiating continuous channel development initiatives.

Best Infrastructure Solutions Launched in 1991, Intertec is one of the leading IT systems integrators and solution providers in the region. Expecting close to 40 percent growth in this year, the company has a positive outlook and plans to grow even further. The systems integrator enjoyed increased business with some of its alliances in enterprise technology and is expecting this momentum to continue. Some of its other key focus areas will be managed services, infrastructure solutions, security, mobility solutions and enterprise asset management among others.

Intertec Systems

It is also looking at expanding its regional focus. With offices in UAE, Bahrain, Oman and Saudi, it believes managed services is a prospective area for systems integrators.

Best Security Services Provider

Best Technical Support

Known to be the region’s preferred provider of Information Security solutions and services, Spire Solutions provides products, professional services and education to companies, telcos, financial institutions, government agencies and defense organisations across the Middle East and North Africa region. It aims to help customers in carrying out their Information Assurance Strategy by being a part of the enhancement in their information assurance policies, technology and people. The company is able

SecureTech has always worked towards providing revolutionary technology and solutions in the security market. Headquartered from Abu Dhabi, this ICT service provider is known in the space for going beyond the usual in terms of providing technology which matches the demands of its clients perfectly. 2013 has been a good year for the company, where it enhanced its business in various sectors such as Government and Defense, Oil and Gas and hospitality. In terms of volume and revenue, it has achieved more than 100 percentage of business growth and grown its resource pool significantly in the last year. Its partner portfolio boasts of global names such as Dell, Cisco, Microsoft, Bosch, Sony and McAfee to name a few.

Best Turnkey Solutions With several turnkey projects in the region to its name, Seven Seas attributes its success to consistent engagement with customers.

This year, the company will emphasise its offerings in

Spire Solutions to deliver successfully by keeping in mind its three principles— securing the core systems, securing the perimeter and detecting attacks and responding to them.

virtualisation, data security, infrastructure and services and cloud based solutions. It sees immense opportunities in the UAE as it houses many small and medium businesses and is a positive ground for new organisations to set business.

The company believes the way forward is by reaching out to each customer and educating them about new technology and trends, best practices and frameworks and showing them the way to make their IT as a business enabler and in some cases, as a profit centre for their organisation.

SecureTech

Seven Seas Computers HOT 50 2014

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Best Project Management

EMW Providing excellence in systems integration, EMW offers solutions in technical services in the fields of information technology, networks and telecommunications to commercial, government and global organisations. With a customer-first approach, the company has grown by optimising the opportunities in the region. It focuses on niche market segments and attributes its success to understanding that servicing customers is a vital element to maintain its reputation in the market place. This year, it aims to continue to focus in the mobility and call centre domains with emphasis on providing comprehensive turnkey solutions around them.

With ten years of experience in the market, it believes in sticking to fundamentals and being disruptive in innovation.

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HOT 50 2014

Best Security Solutions Provider Established in 1995, helpAG was founded in Germany with a clear focus on IT security services and solutions. Present in the Middle East since 2004, it provides leading enterprise businesses across the region with strategic consultancy combined with customised information security solutions and services. This helps customers to evolve securely with a competitive edge. With in-depth technical expertise, the company has a reputable and experienced security consulting team in the industry. It aims to provide

helpAG organisations with cutting-edge IT consultancy services to ensure a successful certification process to create added value to its key stakeholders.

Best Customer Experience Initiatives

Jacky’s Electronics Present in the UAE for the last 25 years, Jacky’s Electronics is a multi-brand consumer electronics retailer.

The company has grown extensively in the last few years and had started out with its first retail store in Deira,

Dubai. The electronic retail giant believes in delivering innovative, leading-edge products which comprises of photography, audio and video, information and digital lifestyle technology, office automation, small and major appliances, personal items and mobile phones. Apart from the Middle East, it operates in Africa, South Asia and the far East. The company believes that its ability to adapt to the changing market dynamics has helped it reach where it is today.

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TPV Technology Gulf JLT ● 908, Gold crest Executive, Office Tower ● Cluster C ● JLT ● Dubai, UAE Phone: 00971 4 4327960 ● Fax: 00971 4 4412189 ● Email: enquiry_dubai@tpv-tech.com