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TEACHER NOTES – CONTRACT FOOD SERVICE PROVIDERS QUIZ Introduction These Teacher Notes relate to the Contract Food Service Providers Quiz. The Quiz is relevant for a range of current qualifications, for example the Edexcel BTEC National in Hospitality and the WJEC GCSE in Hospitality & Catering. It will also help learners taking new qualifications such as Diploma in Hospitality and the revised WJEC GCSE in Hospitality & Catering, both for first teaching from autumn 2009. The Quiz builds on the case studies about Contract Food Service Providers and their employees, helping to reinforce the content with learners and extend their knowledge. The Quiz may also be used without an introductory input as the starting point for learners’ own research to find out about this sector of the Hospitality Industry. It also provides a good basis for class discussions. Two cooking questions have been included to help integrate practical aspects of catering with the need to find out about the sectors and organizations which make up the industry. Learners can answer the Quiz questions individually or working in pairs or groups. The Quiz may also be run as a ‘fun’ whole class activity. Answers to Quick Quiz ‘What do you know about Contract Food Service Providers? NB Some of the multiple choice questions have more than one answer. Learners should try to identify all the options that are correct. 1. Which is the most accurate definition of a Contract Food Service Provider? (a) An agent who draws up the contracts for food and service providers (b) Food service, sometimes with other services, sourced to an outside catering specialist organization Answer (b)
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2. Which is an alternative term for a Contract Food Service Provider? (a) restaurant owner (b) contract caterer (c) food service management (d) hotel management (e) food and facilities management (f) fast food establishment (g) food and service management? Answers (b), (c), (e), (g)
3. Which is a Contract Food Service Provider? (a) ARAMARK (b) Baxter Storey (c) Best Western (d) Compass (e) Elior UK (Avenance) (f) Greene King (g) Malmaison (h) Maybourne Group (i) Sodexo (j) Tate Catering (k) the trafalgar (l) Thomas Cook Answers: a, b, d, e, h, i, j. (Supplementary question for students on general Hospitality or Leisure & Tourism courses – What do the listed organizations do that are NOT Contract Food Service Providers?)
4. A first job as a chef is most likely to be: (a) Head Chef (b) Commis Chef (c) Sous Chef (d) Chef de Partie (e) Executive Head Chef Answer: (b)
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5. Which is usually considered a traditional British dish? (a) Duck à l’orange (b) Stir fry vegetables (c) Hamburger (d) Steak and kidney pudding Answer (d)
6. Which qualities are important for employees of Contract Food Service Providers to have in order to get on in their career? (a) Team player/spirit (b) Not afraid of hard work (c) Willing to learn (d) Enjoy the job/bring fun to the job (e) Enthusiastic (f) Make and keep contacts (g) Sense of humour (h) Keep calm in a crisis Answer - all these qualities are needed. (Supplementary questions as basis for discussion: Put these qualities in order of importance – there is no actual correct order. What qualifications and/or skills are also needed.)
7. A hospital outsources catering to a Contract Food Service Provider. Is the following statement True or False? A chef working at this hospital is employed by the Contract Food Service Provider. Answer - True - – the chef is employed by the contract food service provider. The chef would be employed by the hospital if he/she were directly employed in hospitality services provided by the hospital’s own staff.
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8. Which is the most likely career progression route for someone working for a Contract Food Service Provider? a b c d
operative supervisor skilled craft manager
skilled craft owner operative supervisor
supervisor operative owner skilled craft
manager skilled craft manager owner
owner manager supervisor operative
Answer (a)
9. Which ingredient is normally used to make gazpacho? (a) Lamb (b) Cucumber (c) Turnips (d) Butter Answer (b)
10. Which job involves leading a team? (a) Kitchen Assistant (b) Waiter (c) Head Bar Person (d) Kitchen Porter Answer (c)
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