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Department Highlights and Related Summaries

Information Technology

In early November 2021, Reston Association engaged the services of WIPFLI, a business consulting firm and two of their Chief Information Officers with almost 50 years of combined direct technology leadership, to conduct an Information Maturity Assessment.

The assessment focused on:

• Reviewing RA’s current technology environment.

• Providing insight around future considerations to make it easier for members to do business with the association.

• Positioning the association with an insight to create technology business edge in the delivery services with all the proper data protection.

• Providing the association with an “Information

Technology Roadmap.”

Specifically, the assessment focused on member-based applications, cyber-security, third party vendors, and the overall cross-functional evolution of information technology at the strategic business level.

The report concluded that RA has made significant progress in improving its cybersecurity posture and IT support. The Information Technology Roadmap also included in the report provides recommendations for improvements in technology governance and organizational integration to enhance the member experience, increasing staff efficiency, enhancing cybersecurity, and enabling revenue growth.

Central Services Facility

Reston Association’s Central Services Facility diligently worked around obstacles created by the COVID-19 pandemic in 2021 and kept Reston looking great as always. The CSF team, operating with a reduced seasonal staff and coping with various logistical problems, successfully maintained Reston’s amenities, grounds, facilities and structures while also finding ways to save the association money through cost-effective initiatives.

Garden plots were maintained, roadway curbs were cleaned and edged, 55 miles of pathways were cleared of snow and 400 hazardous trees were removed from common areas throughout Reston.

Here are just a few other examples of the numerous maintenance projects and installations CSF executed in 2021:

· There were 24 underpasses maintained and power-washed last year.

· Special weather and insect-resistant materials were purchased to replace and enhance 24 benches throughout Reston.

The special boards do not require expensive care such as painting and will save RA about $9,000.

· Approximately 800 acres of open space were preserved and maintained in 2021.

· 113 bridges and 36 tot lots were inspected for safety and repaired if necessary.

· The RA team hired and oversaw the repair of sidewalk easements, making it safer for pedestrians.

In 2022, CSF will move forward on planting native trees with funding provided by VDOT and continue to use recycled materials to build and replace benches and trash can slats. A new concession stand for Reston Camps will be constructed. The team will, of course, continue to maintain all of RA’s natural and manmade assets.

QUICK FACT 800

Acres of open space maintained

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