Retailers Forum August 2015

retailers

• Summer Show Issue • Trade Show Calendar • Wholesale Suppliers

VOL. 35 NO. 4 AUGUST 2015

Want More Info? Circle #53 on page 11

• www.Vendor411.com

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charms • watches • knives • furniture • smoking accessories

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www.RetailersForum.com

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Page 4 AUGUST 2015 | RETAILERS FORUM MAGAZINE

This is a Buying Guide for

RETAIL STORE OWNERS Presented within the pages are the latest offerings from the country’s leading merchandise wholesalers. The advertisers herein sell strictly wholesale and require that you purchase with the intent of reselling through retail channels.

How To Use This Directory ☛

Locate the products that interest you.

See our product directory located on pages 6 & 7.

☛

Make direct contact with advertiser.

Most will have catalogs and price lists for you.

☛

Order your merchandise, which will be shipped directly to your store.

FORUM PUBLISHING COMPANY

CONTACT US: TEL: 1-800-635-7654 383 East Main Street, Centerport, NY 11721 FAX: 631-754-0630 Email: ForumPublishing@gmail.com www.RetailersForum.com RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 5

ADVERTISERS INDEX Sell to over 60,000 stores through Forum

PLEASE PATRONIZE THE LEADING WHOLESALERS WHO ADVERTISE IN RETAILERS FORUM MAGAZINE THE TRUSTED BUYING SOURCE FOR RETAIL STORES!

DRESS UP FOR

PROFITS! Every Day’s A Treat!

COSTUMES ARE YEAR ‘ROUND MONEY MAKERS! WHOLESALE Costume Club

100’S IN STOCK All Occassions

Fast Same Day Shipping Flat Rate Delivery

www.USACostumers.com See our ad on page 72

LIGHT UP WITHOUT LIGHTING UP! Electronic Cigarettes Full Service Wholesaler • We Ship Worldwide

LIGHT E CIG • Disposables • Atomizers

• Kits • E-Cig Batteries

• E-Liquids • E-Cig Accessories

see our ad on page 75

More Money the Second Time Around!

H2 E-Cig Round Mouth Atomizer $1.85

5mL Bottle E- Liquid E-Juice for E-Cig $1.30

1 cig, E-Cig kit Includes USB, 10cartridges, Wall, Car Chargers $6.50

SHISHA Zero le Nicotine Disposab E-Cig $3.45

Recycled Clothes E-Case w/2 Cigarettes + 1 USB Charger $10.50

Round Mouth E-Cig Set 3.5ml Atomizer w/Coil Heads $3.83

www.Lightecig.com see pg 54 & 55 We Dropship - Distributors WanteD • Scroll website to bottom - Click on WHoLESALE

CREDIT CARD PROCESSING

www.EXScredit.com Sales So Bright with Our Shades!

See Our ad on Page 71

These Shoes

are Made for

PROFITS

79 South China Page 26

Does anybody read these?

CALL 631-754-5000 and you’ll get a FREE 3-mo. subscription!

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ADVERTISING

BEAN WHOLESALERS . . . . . . . . .96

FORUM AD RATES . . . . . . . . . . . 09

DD BULK . . . . . . . . . . . . . . . . . . . 101

APPAREL 1 STOP WHOLESALE . . . . . . 54/55 599WHOLESALE.COM . . . . . . . 04 6BUCKSHIRTS.COM. . . . . . . . . . 64 ALABAMA SOCKS. . . . . . . . . . . 115 ANGELO’S WEAR . . . . . . . . . . . . 68 BLANK TEES. . . . . . . . . . . . . . . . . 70 BOUTIQUE CLOSEOUTS. . . . . . . 99 CAPSMITH . . . . . . . . . . . . . . . . . . 25 CLOTHINGWARE . . . . . . . . . . . . 81

DINO DROPSHIP . . . . . . . . . . . . 110 DOBA DROPSHIP . . . . . . . . . . . 108 DVA . . . . . . . . . . . . . . . . . . . . . . . . .98 EVERYTHING CLOSEOUTS . . . . .80 EZ DROPSHIP. . . . . . . . . . . . . . . . .74 FOUR SEASONS . . . . . . . . . . . . . .21 GET THAT WHOLESALE . . . . . . 116 INMAR . . . . . . . . . . . . . . . . . . . . . .31 IRWIN EMBROIDERY. . . . . . . . . .16 ME HAIR . . . . . . . . . . . . . . . . . . . . .84 RAMSONS IMPORTS . . . . . . . . . 28

CUTIE STAR . . . . . . . . . . . . . . . . . 30

REMY WAREHOUSE . . . . . . . . . . .36

ERAZORBITS . . . . . . . . . . . . . . . . 27

RUSH SUPPLERS . . . . . . . . . . . . . .30

FASHIONABLE SALES. . . . . . . . . 83

SMARTEST BARGAIN . . . . . . . . 103

FLIRTY WHOLESALE . . . . . . . . . 82 HEAVENLY SUITS . . . . . . . . . . . . 30 JUST WHOLESALE CONCEPTS . 57 KARMA CIRCLE. . . . . . . . . . . . . . 29

STRIPS . . . . . . . . . . . . . . . . . . . . . .34 TOP TEN WHOLESALE . . . . . . . 118 WESTERN EXPRESS . . . . . . . . . . .69

BOOKS

PULLA BULLA . . . . . . . . . . . . . . . 35

CLOSEOUT NEWS . . . . . . . . . . . 119

SCARF WAREHOUSE . . . . . . . . . 73

SALESMAN’S GUIDES. . . . . . . . 120

STYLE IN FASHION . . . . . . . . . . . 16

TRADE BOOKS. . . . . . . . . . . . . . 122

STYLISH PLUS . . . . . . . . . . . . . . 117

TRADE SHOW DIRECTORY . . . . .53

UIN DEALS . . . . . . . . . . . . . . . . . 109 USACOSTUMERS.COM . . . . . . . 72

ASSORTED ITEMS

CANDY SWEET WHOLESALERS . . . . . . . .85

CELLULAR

ANCHOR . . . . . . . . . . . . . . . . . . . 16

CELLCITY.BIZ . . . . . . . . . . . . . . . .89

AUCTION FINDER . . . . . . . . . . . . 68

WHOLE-CELL . . . . . . . . . . . . . . 107

#1 BUYING GUIDE FOR RETAIL STORES! CREDIT CARD PROCESSING EXP MERCHANT . . . . . . . . . . . . . 88

HANDBAGS

PET PRODUCTS

BAG CLOSEOUTS . . . . . . . . . . . . 91 SJT ENT . . . . . . . . . . . .BACK COVER

HOME & HOUSEWARE SJT ENT. . . . . . . . . . . .BACK COVER

INCENSE

R/C TOYS RC VARIETY. . . . . . . . . . . . . . . . . 95 SOARING RC . . . . . . . . . . . . . . . . 76

CC WAREHOUSE . . . . . . . . . . . . 131 E-STORE BUILDER . . . . . . . . . . . 94 E STORE SIGNS . . . . . . . . . . . . . 114

JEWELRY/ ACCESSORIES

See Page 9

2.7¢ Long Distance!

SELF DEFENSE PRODUCTS

FORUM123.COM

SPECIAL FEATURES

Accept Credit Cards At Your Business.

NOAMB.COM See Page 106

NOAMB. . . . . . . . . . . . . . . . . . . . 106 MYSTICAL MOMENTS . . . . . . . . 62 VD IMPORTERS. . . . . . . . . . . . . . 58 BESTEX . . . . . . . . . . . . . . . . . . . . . 36

DISPLAY/SUPPLIES & SERVICES

Advertise in

ASD MARKETWEEK . . . . . . . . . . 17 FORUM AT ASD VEGAS . . . . . . . 32

BODY CANDY HQ . . . . . . . . . . . 112 FORUM WORKSHOP . . . . . . . . . 56

BUND JEWELRY. . . . . . . . . . . . . . 93 HOTPRODUCTS.BIZ . . . . . . . . . . 13 E-STORE SITES . . . . . . . . . . . . . 102 FTH WHOLESALE. . . . . . . . . . . . . 67 READER RESPONSE . . . . . . . . . . 11 FIND IT ASIA. . . . . . . . . . . . . . . . . 87 RETAILING NEWS . . . . . . . . . . . . 14 FORUM ADVISORS . . . . . . . . . . . 92 HIPWHOLESALE.COM . . . . . . . . 77 TRADE SHOW CALENDAR . . . . . 38 KWIK INC. . . . . . . . . . . . . . . . . . 100 INT’L. JEWELRY. . . . . . . . . . . . . . 63 WHAT’S HOT . . . . . . . . . . . . . . . . 12 MEGA-U-BID . . . . . . . . . . . . . . . 90 JEWEL CLEARANCE . . . . . . . . . . 78

Looking Thru Rose Colored Sunglasses

Sunny Trading See Page 61

DROPSHIP TO PROFITS!

PROMOTIONAL REWARDS. . . . 86 JEWELRY MINERS. . . . . . . . . . . 111 SUNGLASSES PROTECTION PLANS . . . . . . . . 104 JUDEE K CREATIONS . . . . . . . . . 20 CTS SUNGLASSES . . . . . . . . . . . . 71 1000’s of Items SCAN POWER . . . . . . . . . . . . . . . 20 See our ad on page 108 PR SUNGLASSES . . . . . . . . . . . . .

16 MYFAVORITEBEADS.COM . . . . 24 WHOLESALERS: SUNNY TRADING . . . . . . . . . . . . 61 Increase Your Sales SHAKE WHOLESALE. . . . . . . . . . 60

DROPSHIPPERS

DD BULK . . . . . . . . . . . . . . . . . . . 101 DINODROPSHIP.COM . . . . . . . 110 DOBADROPSHIP.COM . . . . . . 108

WELMAN GROUP . . . . . . . . . . . . 37

LEATHER GOODS

By Advertising Here!

TRADE SHOWS

ASD VEGAS SHOW . . . . . . . . . . . 45 HOWDIE PARTNER! MAHONE ASSOCIATES . . . . . . . 49

EZ DROPSHIP. . . . . . . . . . . . . . . . 74 MASCORRO LEATHER . . . . . . . . 59 MIAMI MERCHANDISE SHOW . 34 NORTON’S SHOWS. . . . . . . . . . . 49

E-CIGARETTES BUCK NAKED (AFG) . . . . . . . . . . 02 LIGHT E CIG . . . . . . . . . . . . . . . . . 75 LOGIC WHOLESALE . . . . . . . . . 105

FOOTWEAR

LIGHTERS EAST WEST TRADING . . . . . . 22/23

NOVELTIES

OFF PRICE SHOW . . . . . . . . . . . . 41

Thar’s Money in Western Accessories

WESTERN EXPRESS See Our Ad on Pg. 69

TRADE SHOW CALENDER . . . . . 38 VISIT FORUM ON THE INTERNET

View our latest books at

VIDEOS & DVD’S

www.bizbooks.org

DVD BUNDLE . . . . . . . . . . . . . . . . 66 Be In The Know!

COOL GLOWING . . . . . . . . . . . . . 79

79 SOUTH CHINA . . . . . . . . . . . . 23 FAIRYLAND . . . . . . . . . . . . . . . . . 34

631-754-5000

WATCHES & CLOCKS

SNEAKER CLEARANCE. . . . . . . 113 SUPERKENDAMA . . . . . . . . . . . . 65 TIME WHOLESALERS . . . . . . . . . 97

PG 53 Trade Show Directory All Shows For 2015 www.forum123.com

ADVERTISING INFORMATION www.

reta

ilers

foru

m.com

NO. 2 VOL 28 2008 JUNE

S! TING TIP S MARKE DISE SOURCE AN H C R E M G TIPS RETAILIN N EA SELL LIKIAN! T P Y EG

Active Buyers with our Print Readership Plus over 235,000+ Page Views Monthly Online Reach

✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

Apparel and Accessory Stores Card and Gift Stores

ESTABLISHED IN 1981 as a buying source for store owners and wholesalers, Retailers Forum offers advertisers a large national circulation to showcase their products

Discount and Dollar Stores

and services. Many of our readers are located in rural

Distributors and Jobbers

areas where access to merchandise is difficult, making our

General Merchandise Stores Internet On Line Stores Mail Order Catalog Sales Novelty and Toy Stores On Line Stores Resort and Souvenir Stores

magazine indispensable to their buyers.

Through our unique direct mail and trade show circulation we constantly rotate our mailing lists, adding new stores monthly enabling us to deliver new, fresh buyers each and every month you advertise with us.

In addition to your print ad, your company will be featured in our digital on line monthly version at www.RFmagazine.com. Our online magazine produces over 235,000+ page views monthly for our advertisers,

Sporting Goods Stores

which is in addition to our print and mail distribution.

Variety Merchandise Stores

Your online ad will link to your website and email

Wholesalers

address and we provide unlimited transfers from our readers into your website 24/7.

FORUM PUBLISHING COMPANY 383 East Main Street, Centerport, NY 11721 www.RetailersForum.com

Page 8 AUGUST 2015 | RETAILERS FORUM MAGAZINE

PAGE 8 MARCH 2015 | RETAILERS FORUM MAGAZINE

CONTACT US: TEL: 1-800-635-7654 FAX: 631-754-0630 Email: ForumPublishing@gmail.com

BONUS TRADE SHOW DISTRIBUTION 2015

retailers

JANUARY

ADVERTISING RATES AD SIZE

1 ISSUE

3 ISSUES

6 ISSUES

12 ISSUES

› Page

$400

$300

$275

$250

¼ Page

$525

$425

$400

$350

½ Page

$625

$525

$500

$450

Full Page

$850

$750

$700

$650

2 Pages

$1,350

$1,250

$1,150

$1,050

Prices shown per month, above rates include full color printing

Biloxi Wholesale Show California Gift Show Orlando Gift & Variety Show Philadelphia Gift & Variety Show Seattle Gift Show St. Louis Gift Show Value Price Expo, NY Windy City Gift Show FEBRUARY

Louisville Gift Show Off Price Specialist Show San Francisco Gift Fair MARCH

ASD Las Vegas Show Boston Gift Show Charlotte Gift Show Norton’s Gift & Variety Show Oklahoma City Wholesale Show Portland Gift Show APRIL

Hawaii Merchandise Expo Miami Wholesale Show Minneapolis Gift & Variety Show MAY

Charlotte Gift & Variety Show National Stationery Show Off Price Show NY Value Price Expo, Atlantic City JUNE

Dallas Gift & Variety Show Norton’s Gift & Variety Show

ADVERTISING SPECS › Page: ¼ Page:

2¼" high x 3¼" wide 4‚" high x 3¼" wide

JULY

½ Page: Full Page:

4‚" high x 7" wide or 9½" high x 3¼" wide 9½" high x 7" wide

Email or provide CD of ad in exact dimensions as JPG, TIF or preferred PDF format in CMYK color, 300 dpi resolution only

FULL MARKETING PROGRAM INCLUDED >>

California Gift Show Oklahoma City Wholesale Show Philadelphia Gift & Variety Show San Francisco Gift Show Windy City Gift Show AUGUST

ASD Las Vegas Show Biloxi Wholesale Show Ft. Lauderdale Gift & Variety Show Louisville Gift Show Off Price Specialist Show Orlando Gift Show Seattle Gift Show St. Louis Gift Show SEPTEMBER

✔ ✔ ✔

Monthly print and mail magazine Online magazine and search marketing Distribution at over 60 trade shows

Complete Digital Magazine • Your ad runs on-line at www.RFmagazine.com • Over 235,000+ monthly page views • Active link to your website Phone APP • Your company included in our free iPhone and Android APP. Imagine YOUR company right on the buyers phones!

Reader Response • Generates leads from buyers interested in your products through a code placed in your ad and on-line at www.vendor411.com. Free for all half and full-page ads.

Search Marketing • Your company included in the industry’s leading search engine: www.supplier411.com

Charlotte Gift & Variety Show Hawaii Gift Show Las Vegas Gift & Resort Show Miami Wholesale Show Norton’s Gift & Variety Show OCTOBER

Galveston Gift & Variety Show Gulf Coast Gift & Variety Show Los Angeles Cash/Carry Show Minneapolis Gift & Variety Show Portland Christmas Show Portland Gift & Variety Show Seattle Christmas Show NOVEMBER

Gatlinburg Gift Show Hawaii Merchandise Expo IGES Pigeon Forge Show Norton’s Gift & Variety Show Ocean City Gift & Variety Show San Francisco Christmas Show Smoky Mountain Variety DECEMBER

Charlotte Gift & Variety Grand Strand Gift & Variety Show Our Large Holiday Issue Hits The Mails Before Thanksgiving to Maximize Advertisers Results! * Show schedules are subject to change without notice.

FROM THE PUBLISHER THE HEAT IS

on as the summer is midway through and retailers, many who have had their ups-and-downs are finally seeing sales increasing at their stores. shoppers into your business.

AT this time of the season This season it will be very everyone, wholesalers and competitive with many of the retailers are all gearing up for big box stores doing some early the back-to-school season. discounting, so make sure you Time to shake the sand from are ready. our sandals and get ready for what is being predicted to be PUNCH cards and loyalty bonus a banner selling season. points are very appreciated by DURING this month we shoppers and they are simple will see increased sales to to create programs for. Buy “x” students, mostly collegeamount of items or dollars and aged ones along with their parents get “x” free. These programs encourage who will be frantically gathering all the loyalty. It works for most major stores, necessities and provisions that will be including Starbucks, who in my opinion has needed for dorm life. If you service this burnt horrid coffee, BUT a loyal following market you know to be well stocked who is very rewarded by them! through the last days of the summer BE creative with your promotions. For when road trips often stop at stores along back-to-school you could give free pencil the way or at the colleges themselves. cases, pens or inexpensive backpacks with AS had been predicted, more people every $25 purchase. Your staff could bust are staying at home this summer and it open a gross of pencils and walk around has meant some increased traffic and the store giving the kids a free one as sales at local stores in most areas. For the they shop. Little things like this mean a lot stores in downtown areas with good foot to shoppers. It’s about making the extra traffic we have seen many retailers doing effort. better this summer than they had in prior SPEAKING of extra effort, this months ones. Treat these new shoppers well and magazine is being featured at 8 top trade they will remember you when it comes shows this month. I, as always, got to time to do their holiday shopping! staff the booth at ASD - love the show, WITH the holidays approaching as our hate the heat! We’re also at 7 other next big retailing bonanza, it is wise to gift shows this month connecting our start thinking about your merchandise wholesalers with retailers as we’ve done mix as well as new promotions to lure for 34 years!

>> ON-LINE SOURCING The entire issue of Retailers Forum Magazine is posted on-line at

www.RetailersForum.com Includes: Website Links * E-Mail Links * Printable PDF’s ACCESS OUR MAGAZINE

FROM ANYWHERE 24/7 Page 10 AUGUST 2015 | RETAILERS FORUM MAGAZINE

RETAILERS FORUM SALES & MARKETING Gregory Brown Tom Richards Scott Savitt Martin Stevens OFFICE MANAGER Leah C. PRODUCTION Lisa Maresca-Smith CREDIT DEPARTMENT Kristine Hines CIRCULATION Discount Reading Svc. LITERARY STAFF Patricia Luebke Jason Meyers Rachel Spearman COLOR PRODUCTION Anchor Imaging PRINTING Composing Room ART DIRECTION Gregory Stevens Martin Stevens OVERSEAS OFFICE Trade Channel N.W. Guineastr 30 2022 PA Haarlem Netherlands +31-23-531-90-22 Published Monthly by: Forum Publishing Co. 383 East Main Street Centerport, NY 11721 Tel: 631/754-5000 Fax: 631/754-0630 forumpublishing@gmail.com

www.retailersforum.com

34

Years

1981-2015 RETAILERS FORUM is published monthly at $30/year USA, $75/year foreign.

Entire contents copyright ©2015 by Forum Publishing. Publisher assumes no responsibility for contents herein. First and third class postage paid at Centerport, NY. Bulk mail paid at NY, Brookfield, WI and Hooksett, NH under private mail indicia via publication mailing.

retailers

Reader Response FREE PRODUCT INFORMATION FROM OUR ADVERTISERS Have our advertisers contact you directly! Simply select the advertisements that interest you and fax this form to 631-754-0630 or fill in on-line at www.Vendor411.com

APPAREL

FOOTWEAR

❒ All Advertisers in FOOTWEAR ❒ All Advertisers in APPAREL ❒ 37. 79 South China ❒ 01. 1 Stop Wholesale ❒ 44. Angelo’s Sportswear GENERAL & ❒ 17. Capsmith ❒ 08. Cutie Star VARIETY ❒ 13. Erazorbit Shirts ❒ All Advertisers in ❒ 12. Just Wholesale GENERAL & VARIETY ❒ 16. Karma Circle ❒ 11. DVA ❒ 24. Pulla Bulla ❒ 28. Style in Fashion ❒ 03. East West Trading ❒ 39. Four Seasons BUSINESS SERVICES Merch. ❒ All Advertisers in BUSINESS SERVICES ❒ 20. Inmar ❒ 35. Scan Power ❒ 07. Ramsons CREDIT CARD ❒ 26. VD Importers

PROCESSING

❒ All Advertisers in

CREDIT CARD PROCESSING

❒ 38. EXS Credit ❒ 68. NOAMB.com

ELECTRONIC CIGARETTES

❒ All Advertisers in

ELECTRONIC CIGARETTES

❒ 53. Buck Naked

HOME & HOUSE ❒ All Advertisers in

HOME & HOUSE

❒ 04. SJT Wood Plaques

INCENSE

❒ All Advertisers in INCENSE ❒ 41. Mystical Moments ❒ 26. VD Imports

JEWELRY & ACCESSORIES

❒ All Advertisers in

JEWELRY & ACCESSORIES

❒ 14. FTH Wholesale ❒ 18. Int’l Jewelry ❒ 19. Judee K ❒ 40. Mascorro Leather ❒ 05. My Favorite Beads ❒ 42. Welman Silver

NOVELTIES

❒ All Advertisers in NOVELTIES ❒ 43. Fairyland Puppets

SELF DEFENSE

❒ All Advertisers in SELF DEFENSE

❒ 34. Bestex Co.

SUNGLASSES

❒ All Advertisers in SUNGLASSES ❒ 30. CTS Sunglasses ❒ 36. PR Sunglasses ❒ 32. Sunny Trading

WESTERN ACCESSORIES

❒ All Advertisers in

WESTERN ACCESSORIES

❒ 48. Western Express

For Quick Response: Fax: 631-754-0630 • On-Line: www.Vendor411.com

Mail: Forum Publishing Co. • 383 E. Main St. • Centerport, NY 11721 Your Name _____________________________________________ Type of Business ____________________________________ Company Name _____________________________________________________________________________________________ Address ____________________________________________________________________________________________________ City ____________________________________________________State _____________________ Zip ______________________ E-Mail: _________________________________________________Tel _______________________ Fax ______________________

For more information, contact:

KARMA CIRCLE USA 1-831-425-1998 www.KarmaCircleUSA.com karmacircleusa@gmail.com

For more information, contact:

SUPERKENDAMA 1-320-224-9477 www.Superkendama.com

For more information, contact:

www.JewelryMiners.com Quality-Trust-Service

KARMA’S A GREAT THING!

EVERY now and then a business is able to mix social awareness and helping the world into their business and be successful. One of the greatest stories in our industry is Karma Circle whose mantra of “Making A Difference” has become a way of life both personally for them and in their business.

THE company supports artisans from Nepal and India who create exquisite hand crafted products but have little entry into the international market. Karma Circle supports these artisans by donating back 2% of gross sales to a Nepal orphanage. They also gather donations of which 100% is transferred to the orphanage.

THEIR line of items is unique and some of the fastest selling lines you will find in the apparel and fashion industry. How great for your store to be part of this admirable effort while offering your shoppers these wonderful products. Karma can be a great thing!

BEAUTIFUL GAME FROM JAPAN

EVERY now and then a hot and unique item comes along that is both beautiful as well as purposeful. We have found that item and it is Super Kendama, a colorful and beautifully crafted game from Japan constructed of solid wood.

THIS is being touted as an extremely addictive wooden skill toy that strengthens hand-eye coordination, balance and reflex and can be played by all ages with endless trick possibilities. This game takes you back to the time before video games with one that is productive and interactive and promotes skills and alertness.

FORGET about flashy toys, batteries and electric cords...this fantastic game can be played anywhere, by anyone and will boost your stores profits and liven up your showcase with its beauty!

WEDDINGS MEAN $

WEDDING season is here and what a great time to open or expand the offerings in your own bridal jewelry boutique.

JEWELRY Miners is one of the country’s leading suppliers of high quality engagement and wedding rings and sells all of their high end merchandise with no minimums to store owners and online sellers around the world.

THEY often run weekly specials of up to 75% off on top quality engagement rings and sets, all with genuine diamonds and set in high quality 14K and 18K gold. They even have a sterling silver collection for those on a budget or for a quickie Las Vegas nuptual!

ALL of their products are guaranteed and on their website which they invite you to view and see the possibilities and profits.

Visit Our New Monthly What’s Hot online at: www.HotProducts.biz * Get listed: 800-635-7654 Page 12 AUGUST 2015 | RETAILERS FORUM MAGAZINE

irst F s ’ y r t e Indus

Th

” k o o B k o o

“L

www.HotProducts.biz • Hottest Wholesale Items • Updated Monthly • Easy-to-read and use • Website Links

Another innovative idea from

FORUM PUBLISHING COMPANY

1-800-635-7654

forumpublishing@gmail.com All Wholesale – All The Time®

How Latinas Are Influencing Retail

HISPANIC shoppers have become the retailers dream. New studies show that the average Latina female shopper goes to the mall at least once a week, either to window shop or make a purchase. This segment is quickly becoming the new majority consumer and the purchasing power that they are wielding has retailers sitting up and taking notice.

THIS increasing demographic in the marketplace has been effecting styles and well as the way merchandise is being designed. Within the next several decades Hispanic females will make up around 30 percent of the population. That is an incredibly large number and they will be a driving force for the marketplace.

MANY retailers have been developing special ad campaigns and marketing to this segment of the industry. Millennial Hispanics are very engaged consumers as well and therefore a large target audience for the campaigns.

RETAILERS have been paying extra attention to color selections, textures and sizing and tailoring their fashion lines to the Latina lifestyle. It is well reported and accepted that this segment of consumers are very fashion conscious and diverse in their tastes.

ONE interesting thing observed was that older Latina women are more willing to keep up with fashion trends then their counterparts of the same age. Many Hispanic celebrities are assisting with branding including Sofia Vergara and Jennifer Lopez who are both driving the market.

HABLA Espanol? You’d better learn!

Second Half Retail Projections

WITH incomes on the rise, more jobs being filled and increased shopper confidence, it seems like a pretty safe prediction that retailers will benefit from a stronger consumer during this years winter holidays.

EXPERTS are now predicting that retailers performance over the back-to-school shopping period - the second largest selling season - should give them a better sense of what will be to come later in the year. A lot of retailers are watching the back-to-school season as the final test of what they are going to do to organize their holiday strategies.

MANY retailers will be adapting highly aggressive ordering for merchandise for the holiday selling season. Many will be buying larger quantities of popular items and warehousing it so that they will get discounts on the quantities and have ample inventory for the holidays. With many retailers purchasing overseas the lead times are important to them to get the products to their warehouses in time to sell. This lapse of time will benefit wholesalers and distributors who are based in the USA and have ample supplies to satisfy their retail store clients.

Retailing Tidbits

E-CIGARETTES continue their popularity as they have now become the fastest growing segment in the smoking market. This is despite big tobacco’s pressure to have them regulated and even with many cities banning them wherever regular cigarettes are banned. Consumers understand the trade-offs between tobacco and the e-cig and they are making choices with their wallets, growing the e-cig industry five-fold over the last couple of years. Take that Altria!

PROTECT your data. Now, more than ever your business must have security protection on all of your computers and credit card terminals. We suggest AVG2015 - it’s free and works great!

For Late-Breaking Industry News Visit: www.RetailersForum.com If It Affects Retailing We Report On It! Page 14 AUGUST 2015 | RETAILERS FORUM MAGAZINE

Stay Informed S

urceS for General & variety StoreS www.retailersforum.com

retailers

HOW DOES 2010 LOOK? RESTOCKING YOUR STORE WHAT’S HOT! JAN. SHOWS ATTRACTING SHOPPERS

VOL. 29 NO. 9 JANUARY 2010

retailers

Wholesale Merchandise

Hot New Products

Industry News

Trade Show Calendar

Retailing Tips

And Much More…

SUBSCRIBE TODAY! www.Forum123.com

1 Year (12 Issues).....$30

CALL TOLL FREE: 800-635-7654 • Fax 631-754-0630

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o MONEY ORDER o CHECK Address__________________________________________ o CREDIT CARD Name ___________________________________________ ________________________________________________

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SUPPLEMENT

GREAT GIFT ITEMS

STyle in FaShion inc.

WeST-Side deSignS

Contact Eli at: abrieli@aol.com

We import Ladies Garments from Thailand, India, & China.

Tie-Dye, Hawaiian Print, Solid Acid Wash, Printed Dresses, Baby Doll Dresses, Blouses, Skirt Sets, Pant Sets, Skirts, Sundresses, Umbrella Dresses in Rayon & Cotton Fabric.

We also carry Magic Wrap, Sarongs, Handkerchief Dresses, Pancho Tops - all in Regular and Plus Size.

www.irwinembroiderypatches.com

We also carry Belly Dance & Zumba outfits in lots of different styles.

See Us At

ASD

Booth #:SU-2989

Sample package $300

25% Commission

If you have already an established account with gift shops & similar stores, we have open territories.

IrwIn SaleS

Quantity Discounts Available

Embroidery Patches & Pins Shop Our Online Catalog Military, Motorcycle, Flags, Spanish, Black, Religious, Sports, Comics, and More!

Fast Delivery • First Order Discounts • High Mark-Up - Low Cost • Quantity Discounts

IrwIn SaleS IN BUSINESS 20 YEARS! www.fleamarketshowroom.com

Tel: (281) 424-7651 • Fax (281) 424-7676 • email: thriftyshopper8@gmail.com

PR FACTORY DIRECT

P.O. Box 2096 Baytown, TX 77522-2096

We carry Winter Sweaters & Jackets at moderate prices

321 Olympic Blvd. Los Angeles, CA 90015

Tel:

(213) 624-9728 - (213) 488-1896 Fax: (213) 624-2115 - (213) 488-3398 email: Andy@StyleInFashion.com View Our Catalog Online or Call for Catalog

www.StyleinFashion.com Want More Info? Circle #28 on page 11 • www.Vendor411.com

SUNGLASSES 1-800-777-7656 Call Now For A Free Catalog

WHOLESALE EYEWEAR

#1 Sunglasses Distributor Reading Glasses & Display

See Us At

ASD

Booth #:C-29

15

www.PRsunglasses.com Great Reader Styles, Sun Readers & Bifocals Want More Info? Circle #36 on page 11 • www.Vendor411.com

Page 16 AUGUST 2015 | RETAILERS FORUM MAGAZINE

SUPPLEMENT

BRINGS BUYERS & SELLERS TOGETHER UNDER ONE ROOF AT LVCC

he leading wholesaler and supplier brands will come together at ASD Marketweek, August T 2nd to 5th in a distinct trade show experience for

In addition, the show will offer seminars on topics of interest to the current retail environment including social media, search engine strategies, e-commerce thousands of exhibitors in the style and beauty, and global sales strategies. All seminars will take place on site at the Las Vegas Convention Center. jewelry, gift, toy, and value categories.

The ASD shows provide a unique environment where buyers and sellers come together to do business. By having the entire show under one roof at the Convention Center it makes it convenient for attending buyers to cover more exhibits and spend more time with the exhibitors to make their purchases. The show continues to evolve and improve by separating product categories such as gift, toy, fashion and general merchandise making it easier than ever for buyers to pinpoint specific areas to see the products they are interested in.

For over 53 years, ASD Marketweek has been serving the unique community of buyers and sellers in the wholesale and mass retail arenas. The show will take place from August 2nd to 5th at the Las Vegas Convention Center and is expected to draw nearly 40,000 attendees including large chain retail stores, independent retailers, online retailers, distributors, boutique franchisers, mall carts and kiosks. The show offers the most comprehensive selection of general merchandise under one roof in the country.

Forum Publishing Company, who recently celebrated their 34th Anniversary, is a proud Media Sponsor of the ASD Marketweek and invites attendees and exhibitors to visit our booths at the show.

RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 17

Visit Our Advertisers Booths At ASD MARKETWEEK

Apparel Capsmith – SU-3024 Erazorbits – C-4762 Karma Circle – C-5148

Books/Directories Forum Publishing: SU-1 + Central Lobby

E-Cigarettes & Smoking East West: SL-5435

General Merchandise Anchor Intl. Marketing –SU-2989 Four Seasons Merchandise - SU-1200 Inmar Inc. –SU-2274 Ramson’s Imports – SU-3027 Via Trading – SU-1159

Jewelry & Accessories Footwear 79 South China: C-3649 SU – LVCC South Hall Level Page 18 Upper AUGUST 2015 |

Di Galan: N-3043 FTH Wholesale: TBD Judee K Creations: N-2561 My Favorite Beads: N-2560

SL – LVCC South Hall C – LVCC Central Hall Lower Level RETAILERS FORUM MAGAZINE

N – LVCC North Hall

August 2nd thru 5th – Las Vegas Convention Center

Leathers & Accessories Moka Wallets: C-3974

Novelties SJT Enterprises: SL-1003

Sporting Goods Pacific Solution: SU-3319

Sunglasses CTS Sunglasses: TBD PR Sunglasses: C-2915

Western Accessories JR Palacios – C-1429 RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 19

SUPPLEMENT

Want More Info? Circle #35 on page 11 • www.Vendor411.com

SEE US AT

ASD SHOW

Booth #N25 61

Want More Info? Circle #19 on page 11 • www.Vendor411.com

Page 20 AUGUST 2015 | RETAILERS FORUM MAGAZINE

SUPPLEMENT See Us A

t

ASD

Booth #:S

U-1200

Want More Info? Circle #39 on page 11 • www.Vendor411.com

RYO Machines

East West Trading Corp. Ltd.

Importers • Exporters • Distributors Phone: 800-621-3635 • Fax: 855-900-4848 www.FujimaUSA.com • www.Lucienne.com

Want More Info? Circle #03 on page 11 • www.Vendor411.com

Page 22 AUGUST 2015 | RETAILERS FORUM MAGAZINE

See Us A

t

ASD

Booth #:S

U-1200

Pipes • Butane • Cigarette Machines • Flasks • Postal Scales • Cigar Cutters • Wine Accessories • Tobacco Grinders

Premium Smoking Accessories • Lighters • Hookahs • Cigarette Cases • Ashtrays • RYO/MYO Machines

SUPPLEMENT

SUPPLEMENT

See Us A

t

ASD

Booth #:S

U-1200

Want More Info? Circle #03 on page 11 • www.Vendor411.com

RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 23

SUPPLEMENT

t

See Us A

ASD

-2560

Booth #: N

Want More Info? Circle #05 on page 11 • www.Vendor411.com

Page 24 AUGUST 2015 | RETAILERS FORUM MAGAZINE

SUPPLEMENT

™

™

Want More Info? Circle #17 on page 11 • www.Vendor411.com

WHOLESALE & DISTRIBUTOR

PROGRAMS AVAILABLE

ASD BOOTH #SU3024 HEADWEAR SPECIALISTS

LAS VEGAS SOUVENIR SHOW BOOTH #435-439

SMOKY MTN BOOTH #401

SUPPLEMENT

t

See Us A

ASD649 -3

Booth #:C

w

Want More Info? Circle #37 on page 11 • www.Vendor411.com

Page 26 AUGUST 2015 | RETAILERS FORUM MAGAZINE

SUPPLEMENT See Us A

t

ASD

www.erazorbits.com | • Pre-Shrunk Cotton Tees • Long Sleeve Tees • • Hooded Sweatshirts

Booth #:C

Front left side print

-4762

Front left side print Front left side print

Left breast print Left breast print

Front left side print

Visit erazorbits.com to view and order from our entire line of Apparel, Glass and Decals.

Left breast print Left Breast Print

Center Chest print Left breast print

Left breast print

Front left side print

High-Quality Glassware & Reflective Decals Decals are printed on High-Performance reflective material available 2, 4, 6 and 12 inch sizes.

Glassware is available in 25oz Tankards, 23oz pilsners, 16oz pints and 2oz shooters.

www.erazorbits.com | Phone: 800-506-2747 | Fax: 609-660-0051 Want More Info? Circle #13 on page 11 • www.Vendor411.com SRR_Erazorbits_Ad.indd 1 specialty retail gift show.indd 1

RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 27 6/12/14 6:05:04 PM

11/29/13 1:58 PM

SUPPLEMENT

RAMSON’S IMPORTS, INC. 5159 Sinclair Road ,Columbus ,OH 43229 3’x 5’ Flags $2.50 Each Min.100 pcs

(614) 846-4447 FAX: (614) 846-4809

www.RIOhio.com Email:info@RIOhio.com

Bumper Sticker $13.50 dz

$3.50 Each

$48.00 dz

$18.00 dz

$3.50 Each

$4.50 Each

3’x5’Embroidered Flags $14.00 Each

Garden Flags 48.00 dz

View our 148 page Catalog online ! www.RIOhio.com

WindSocks $48.00 dz

Min.Order $150.00

3pc Magnet $5.25 Each

Visit Us:

Hat Pins $5.00 dz

$18.00 dz

$12.00 dz

$42.00 dz

8” x 12” Metal Signs $36.00 dz Metal Sign $4.50 each 12”x12” Signs $21.00 dz

$3.50 ea

Tri-Fold $5.00 Each

12”x18” Metal Sign $5.00 each

Metal Plates $27.00 dz

5” Patches $36.00 dz

$9.00 dz

$30.00 ut/72pcs

3’x 5’ Flags $21.00 dz $2.50Each/100pcs

$30.00 ut 72 pcs

$10.00 Each

Las Vegas Variety Merchandise Show August 2 -5, 2015 Las Vegas Convention Center. Value & Variety section Las Vegas, NV

$18.00 dz

Belt Buckles $36.00 dz

Rings

$5.50 Each

$6.75 Each

$5.00 Each

12”x17”$4.50 each 8” x 12” Parking Sign $18.00 dz $5.00 dz

$15.00 dz

Hat Pins Also sold by the dozen!

Leather Bracelet $18.00 dz

Garden Flags $48.00 dz $15.00 dz

$24.00 dz

36 pc Stainless Steel $30.00 unit

12”x18” Metal Signs $5.50 Each

36 pcBiker Ring $39.00 unit

Metal Signs $6.00 Each

1ut/5 dz Mood Rings $33.00 unit

Playing Cards $18.00 dz

Puka Bead Necklaces $27.00 dz

$21.00 dz

3’x5’Embroidered Flags $24.00 ut/24 pcs $14.00 Each

Want More Info? Circle #07 on page 11 • www.Vendor411.com

Page 28 AUGUST 2015 | RETAILERS FORUM MAGAZINE

$6.50 Each

10”-11” Patches $6.00 Each

See Us At ASD Booth #:SU-3027

Leather Wallets $5.50 each

$42.00 dz

Belt Buckles $39.00 dz

SUPPLEMENT

t

See Us A

ASD148 -5

Booth #:C

Want More Info? Circle #16 on page 11 • www.Vendor411.com

SUPPLEMENT

www.HeavenlySuits.com

BULK DISCOUNTS

Rush Wholesale

Full Collection of Designer Top Quality Church Suits for Women and Men

HAIR CARE • BEAUTY • MILITARY • JEWELRY • HOUSEHOLD • SHAPEWEAR

BEAUTY SUPPLIES LONG & STRONG Treatment Set 42 Sets 126 Bottles

138600

$

STACKABLE FOUR COLOR CZ RING SET

1595

$ Top Quality Sunday Womens Dress in Pink

GUARANTEED QUICK GREEN GRASS

Ladies Novelty Embroidery Fashion Church Dress

By Lisa Rene

By Donna Vinci

SELL FOR $218 YOUR COST $99

SELL FOR $372 YOUR COST $169

Skirt Suits • Dresses • Hats • Jackets • Mens & Boys Suits All Sizes in Stock - 4 Through 34W

www.HeavenlySuits.com Want More Info? Circle #08 on page 11 • www.Vendor411.com

PH (310) 365-4185

MILITARY CAPS (Standard Brim) 9 Dz. Asst $ 60

750

48200

$

www.RushSuppliers.com

Limited Time!

FREE C.O.D. with your purchase of $400.00 or more

www.CutieStarCo.com Email: CutieStarCo@hotmail.com Page 30 AUGUST 2015 | RETAILERS FORUM MAGAZINE

100 lb. Bulk

A

SD

Bo Vis ot it h u M at # s a Tr A th 22 t ad R e 7 4 e KE Sh T ow W ! ee k

SUPPLEMENT

best high

Want More Info? Circle #20 on page 11 • www.Vendor411.com

Bentonville, AR • Phoenix, AZ • Fullerton, CA • Manteca, CA • Lakeland, FL • Atlanta, GA • Fishers, IN Ft Wayne, IN • Taunton, MA • Olive Branch, MS • Rural Hall, NC • Johnstown, NY • Clackamas, OR Allentown, PA • Carlisle, PA • Ft. Worth, TX • Fredericksburg, VA

Want More Info? Circle #16 on page 11 • www.Vendor411.com

SUPPLEMENT

Forum Advertisers THIS MONTH’ FEATURED BOOSK

G

M PUBLISHIN

OF FORU FAITH & MARTIN

HUGE SELECTION OF CARDS

POPULAR GREETINGS

Pick Up the latest issue of Retailers Forum

Page 32 AUGUST 2015 | RETAILERS FORUM MAGAZINE

SUPPLEMENT

at ASD Marketweek MANY NEW S LICENSED PRODUCT

PACIFIC SOLUTIO

N MARKETIN

G

HUGE SELECTION OF S COLLECTIBLE SIGN

RAMSON’S IMPORTS

at the entrances of a ll ma j o rMAGAZINE t r a d |eAUGUST sho ws . 33 RETAILERS FORUM 2015 PAGE

Davey Crockett Hats sell by the tens of thousands only $350 each

Silver Fox tails are a good seller

Leopard Rabbit Skin

We have: Red Fox Tails, Coyote tails, White tails, Raccoon tails, and more...

Rabbit skins come in White, Natural colors, Cheetah, Tiger, Leopard, Ocelot and Black.

Want More Info? Circle #43 on page 11 • www.Vendor411.com

Largest Fur Tail dealer with over a million tails at low wholesale only prices. $100 min. Free Price List

Strips Inc. http://stripsinc.tripod.com Tel: (718) 786-3381 | Fax: (718) 786-0203

www.asiaamericatradeshow.com

Page 34 AUGUST 2015 | RETAILERS FORUM MAGAZINE

www.miamiwholesaleshow.com

Want More Info? Circle #24 on page 11 • www.Vendor411.com

24 HOUR SALE

www.RemyWarehouse.com

•

•

www.RemyWarehouse.com

1-800-552-9777 Fax: 323-255-4542

www.BestexCompany.com E-mail: sales@BestexCompany.com

Want More Info? Circle #34 on page 11 • www.Vendor411.com

Best Accuracy in Air Stun Gun Best Price in Air Stun Gun Best Delivery Time

We cannot ship to areas where this product is not legal.

(Please check the laws for your area)

Page 36 AUGUST 2015 | RETAILERS FORUM MAGAZINE

RETAILERS FORUM MAGAZINE AUGUST 2015 PAGE 37 Want More Info?

Circle #42 on| page 11 • www.Vendor411.com

INDUSTRY TRADE SHOWS

SEPTEMBER 2015

Apparel Boston Shoe Travelers Shoe Show Date: Aug 30-Sep 1 Management: BSTA 144 North Rd #1550 Sudbury, MA 01776 Tel: 800-413-2782 Fax: 978-369-4939 www.bostonshoetravelers.org Location: Radisson Hotel, Manchester, NH Est. Exhibitors: N/A Est. Attendance: N/A Profile: Aids shoe retailers in buying their shoes and accessories for the upcoming seasons.

Norton’s Apparel & Jewelry Show Show Date: Sep 12-14 Management: The Norton Shows P.O. Box 265 Gatlinburg, TN 37748 Tel: 865/436-6151 Fax: 865/436-6152 www.nortonshows.com Location: Gatlinburg Convention Center, Gatlinburg, TN

Est. Exhibitors: 475 Est. Attendance: N/A Profile: This is a popular show at a great venue. All types of clothing and jewelry will be displayed to attendees.

Billings Market Association Show Date: Sep 18-20 Management: Billings Market Association, Inc. P.O. Box 80145 Billings, MT 59108 Tel: 406/652-6132 Fax: 406/652-2531 www.billingsmarketassoc.com Location: Metro Park Expo Center, Billings, MT Est. Exhibitors: 130 Est. Attendance: 700 Profile: Exhibition has a general market for men, women and children, displaying western style clothing, gifts, saddles, shoes, etc.

Hawaii Market Trade Show Show Date: Sep 18-20 Management: Douglas Trade Shows Management P.O. Box 1087 Kaneohe, HI 96744 Tel: 808/254-1773 Fax: 808/254-3324 www.douglastradeshows.com

Page 38 AUGUST 2015 | RETAILERS FORUM MAGAZINE

Location: Neal S. Blaisdell Center, Honolulu, HI Est. Exhibitors: 200 Est. Attendance: 4,000 Profile: This well attended exhibition connects retailers with manufacturers and distributors of jewelry, gifts, apparel and other items.

FAME AccessoriesThe Show Show Date: Sept 19-21 Management: Business Journals, Inc. 50 Day St. Norwalk, CT 06854 Tel: 800/358-6678 Fax: 203/852-8175 www.fameshows.com Location: Jacob K. Javits Center, New York, NY Est. Exhibitors: N/A Est. Attendance: N/A Profile: This well attended show is complete with every aspect of apparel & accessories featured. The newest lines of merchandise for upcoming seasons are displayed.

Trendz West Florida Fashion Focus Show Show Date: Sep 19-21 Management: Florida Fashion Focus, Inc. 1717 NW 79 Ave. Dorel, FL 33126

SPO NSO RED BY:

INDUSTRY TRADE SHOWS

WHOLESALE PRINTING Christa Angel

Editorial Manager

SEPTEMBER 2015 Tel: 305/261-2021 Fax: 305/718-4322 www.trendzshow.com Location: Bradenton Convention Center, Palmetto, FL Est. Exhibitors: 275 Est. Attendance: 1,300 Profile: Features ladies and children’s apparel, handbags, jewelry, and accessories for future delivery.

www.southernshows.com Location: Orange County Convention Center, Orlando, FL Est. Exhibitors: 250 Est. Attendance: 19,500 Profile: Marketplace for national and local companies on appliances, art, etc.

Southern Women’s Show Orlando

Show Date: Sep 25-27 Management: Southern Shows, Inc. P.O. Box 36859 Charlotte, NC 28236 Tel: 800/849-0248 Fax: 704/376-6345 www.southernshows.com Location: North Carolina Fairgrounds, Raleigh, NC

Show Date: Sep 24-27 Management: Southern Shows, Inc. P.O. Box 36859 Charlotte, NC 28236 Tel: 800/849-0248 Fax: 704/376-6345

Southern Women’s Show Raleigh

Business Cards • Flyers Catalogs • More

www.ForumPrinters.com INSTANT On-Line Estimates

Est. Exhibitors: 250 Est. Attendance: 19,500 Profile: Marketplace for national and local companies on appliances, art, etc.

Chicago Bridal Show Show Date: Sep 26-29 Management: Merchandise Mart Properties, Inc. 200 World Trade Center Chicago, Ste. 470 Chicago, IL 60654 Tel: 312/527-4141 Fax: 312/527-7782 www.merchandisemart.com Location: Merchandise Mart, Chicago, IL Est. Exhibitors: 110 Est. Attendance: 5,000

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RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 39

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Profile: This show is aimed toward the apparel and accessory Midwest retail market and features bridal wear and accessories.

International Intimate Apparel Lingerie Show Show Date: Sep 28-30 Management: Specialty Trade Show 3939 Hardie Rd. Coconut Grove, FL 33133 Tel: 305/663-6635 Fax: 305/661-8118 www.spectrade.com Location: Rio Suites Hotel, Las Vegas, NV Est. Exhibitors: 200 Est. Attendance: 2,000 Profile: This show will feature lingerie, foundations, sleepwear, daywear, hosiery and related items.

Luggage, Leather Goods, Handbags and Accessories Show Show Date: Sep 28-30 Management: Meteor Show Productions 298 Sheppard Ave. East Willowdale, ON M2N 3B1 Tel: 416/229-2060 Fax: 416/223-2826 www.llha.ca Location: Mississauga Convention Center, Toronto, ON, Canada Est. Exhibitors: N/A Est. Attendance: N/A Profile: Exhibitors of luggage, leather goods and accessories.

INDUSTRY TRADE SHOWS

SEPTEMBER 2015 Beauty & Hair Care Saskatoon Beauty Show Show Date: Sep 13 Management: Allied Beauty Association 145 Traders Blvd. Unit 26/27 Mississauga, ON L4Z 3L3 Tel: 905/568-0158 Fax: 905/568-1581 www.abacanada.com Location: Prairielands Exhibition Park, Saskatoon, Canada Est. Exhibitors: 7,000 Est. Attendance: 8,500 Profile: A professional beauty show for hairdressers and owners only. It will update, educate and entertain hairdressers on products and techniques used in hairdressing.

International Vision Expo (West) Show Date: Sep 17-19 Management: Association Expositions & Services (A member of Reed Exhibition Companies) 383 Main Ave. Norwalk, CT 06851 Tel: 203/840-4820 Fax: 203/840-5580 www.expowest.com Location: Sands Expo & Convention Center, Las Vegas, NV Est. Exhibitors: 550 Est. Attendance: 15,000 Profile: Join thousands of ophthomalic professionals as they discover the newest in fashion, equipment, technology and education that will revolutionize your business

Page 40 AUGUST 2015 | RETAILERS FORUM MAGAZINE

Natural Products Expo East Show Date: Sep 18-20 Management: New Hope Natural Media 1301 Spruce St. Boulder, CO 80302 Tel: 303/939-8440 Fax: 303/998-9020 www.expoeast.com Location: Baltimore Convention Center, Baltimore, MD Est. Exhibitors: 1,500 Est. Attendance: 20,000 Profile: Natural products manufacturers display new products, including natural foods, vitamins, body-care and other environmentally friendly products.

Business Business to Business Merchandise Expo Show Date: Sep 18-20 Management: Douglas Trade Shows Management P.O. Box 1247 Kaneohe, HI 96744 Tel: 800/525-5275 Fax: 808/254-3324 www.douglastradeshows.com Location: Blasidell Exhibition Center, Honolulu, HI Est. Exhibitors: N/A Est. Attendance: N/A Profile: One stop shopping for the business community of Hawaii.

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for Sunglasses & Readers

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SEPTEMBER 2015

www.PRsunglasses.com Great Reader Styles, Sun Readers & Bifocals

High Performance Computing For Wall Street Show Date: Sep 21 Management: Flagg Management, Inc. 353 Lexington Ave. New York, NY 10016 Tel: 212/286-0333 Fax: 212/286-0086 www.flaggmgmt.com Location: Roosevelt Hotel, New York Est. Exhibitors: N/A Est. Attendance: N/A Profile: CPA, business and financial solutions, accounting and business systems & services, computer accounting systems, tax software and more.

ASBO Leadership Conference Show Date: Sep 23-26 Management: Association of School Business Officials International 11401 N Shore Dr. Reston, VA 20190 Tel: 866/682-2729 Fax: 703/708-7060 www.asbointl.org Location: Gaylord Palms, Grapevine, TX Est. Exhibitors: 200 Est. Attendance: 2,000 Profile: Exhibitors display their products and services to business school officials.

Electronics SPACE 2015 Show Date: Aug 31-Sep 2 Management: Milestone Presentations 12105 West Center Rd., #154 Omaha, NE 68144 Tel: 800/996-3233 Fax: 888/996-3296 www.aiaa.org Location: Pasadena Convention Center, Pasadena, CA Est. Exhibitors: 250 Est. Attendance: 5,000 Profile: Info-tec is an exhibition and conference for the information technology professional for military defense purposes.

Graph Expo 2015 Show Date: Sep 13-14 Management: Graphic Art Show Inc. 1189 Preston White Dr. Reston, VA 20191 Tel: 703/264-7200 Fax: 703/620-9187 www.gasc.org Location: McCormick Place Complex, Chicago, IL Est. Exhibitors: 600 Est. Attendance: 57,000 Profile: Print Expo is America’s printing and publishing showcase.

High Performance Computing Financial Markets Show Date: Sep 21 Management: Flagg Management, Inc.

Page 42 AUGUST 2015 | RETAILERS FORUM MAGAZINE

353 Lexington Avenue New York, NY 10016 Tel: 212/286-0333 Fax: 212/286-0086 www.flaggmgmt.com Location: Roosevelt Hotel, New York, NY Est. Exhibitors: 50 Est. Attendance: 850 Profile: A show to demonstrate computing and Linux systems for Wall Street.

Miami Wholesale Show Show Date: Sep 27-29 Management: Asia America Merchandise Show 3438 SW 24 Terrace Miami, FL 33145 Tel: 305/262-3200 Fax: 305/403-3029 www.acsshow.org Location: Miami Beach Convention Center, Miami, FL Est. Exhibitors: 450 Est. Attendance: 8,000 Profile: Wholesale merchandise show of consumer electronic and general merchandise with buyers from over 43 countries.

Food & Beverage Philadelphia National Candy,Gift & Gourmet Show Show Date: Aug 30-Sep 1 Management: General Exposition Services, Inc. 205 Windsor Rd., Limerick Business Center Pottstown, PA 19464 Tel: 610/495-8866

SPONSOR E D BY:

INDUSTRY TRADE SHOWS

SEPTEMBER 2015 Fax: 610/495-8870 www.phillycandyshow.com Location: Atlantic City Convention Center, Atlantic City, NJ Est. Exhibitors: N/A Est. Attendance: 7,000 Profile: Confectionary show with large gift section.

Natural Products Expo East Show Date: Sep 16-19 Management: New Hope Natural Media 1401 Pearl Street #200 Boulder, CO 80302 Tel: 303/939-8440 Fax: 303/998-9020 www.expoeast.com Location: Baltimore Convention Center, Baltimore, MD Est. Exhibitors: 800 Est. Attendance: 16,000 Profile: Features conference and seminars in addition to products related to the natural foods industry.

Florida Restaurant Show Show Date: Sep 21-23 Management: Florida Restaurant Association 230 South Adams St. Tallahassee, FL 32301 Tel: 850/224-2250 Fax: 850/224-9213 www.fraexpo.com Location: Orange County Convention Center, Orlando, FL Est. Exhibitors: 1,200 Est. Attendance: 22,000 Profile: This annual show is only open to traders. Features all aspects of food service.

Convenience U Carwacs Show Show Date: Sep 29-30 Management: Fulcrum Events 508 Lawrence Ave W. Suite 201 Toronto, ON Canada M6A 1A1 Tel: 416-504-0504 Fax: 416-256-3002 www.carwacs.com Location: BMO Centre, Stampede Park, Calgary, AB, Canada Est. Exhibitors: 200 Est. Attendance: N/A Profile: Convenience store suppliers, candy and snacks, gasoline handling equipment, oil heating equipment, oil truck manufacturers and tank manufacturers.

Gifts & Variety Ft. Lauderdale Gift Show Show Date: Aug 29-Sep 1 Management: Urban Expositions 1395 South Marietta Parkway, Bldg. 400, Ste. 210 Marietta, GA 30067 Tel: 770/952-6444 Fax: 770/956-9644 www.urban-expo.com Location: Broward County Convention Center, Ft. Lauderdale, FL Est. Exhibitors: N/A Est. Attendance: 6,500 Profile: A various assortment of gifts and general merchandise available in a full range of prices.

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Philadelphia National Candy, Gift & Gourmet Show Show Date: Aug 30-Sep 1 Management: General Exposition Services, Inc. 205 Windsor Rd., Limerick Business Center Pottstown, PA 19464 Tel: 610/495-8866 Fax: 610/495-8870 www.phillycandyshow.com Location: Atlantic City Convention Center, Atlantic City, NJ Est. Exhibitors: N/A Est. Attendance: 7,000 Profile: Confectionary show with large gift section.

Dallas International Gift & Home Accessories Show Show Date: Sep 10-12 Management: Dallas Market Center 2100 Stemmons Freeway Dallas, TX 75207 Tel: 214-655-6100 Fax: n/a www.dallasmarketcenter.com Location: Dallas Market Center, Dallas, TX Est. Exhibitors: N/A Est. Attendance: N/A Profile: General merchandise show.

OASIS Gift Show Show Date: Sep 11-12 Management: OASIS 1250 E. Missouri Ave. Phoenix, AZ 85014 Tel: 602/952-2050 Fax: 602/952-2244

RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 43

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www.oasis.org Location: Phoenix Convention Center, Phoenix, AZ Est. Exhibitors: 600 Est. Attendance: 10,000 Profile: A showcase for western contemporary and traditional

Southern Women’s Show Charlotte Show Date: Sep 11-13 Management: Southern Shows, Inc. P.O. Box 36859 Charlotte, NC 28236 Tel: 704/376-6594 Fax: 704/376-6345 www.southernshows.com Location: Park Expo, Charlotte, NC Est. Exhibitors: N/A Est. Attendance: N/A Profile: Exhibits include food, fashion, fitness, art, home décor, gifts, appliances, photography and more.

Norton’s Gift & Variety Show Show Date: Sep 12-14 Management: The Norton Shows P.O. Box 265 Gatlinburg, TN 37738 Tel: 865/436-6151 Fax: 865/436-6152 www.nortonshows.com Location: Gatlinburg Convention Center, Gatlinburg, TN Est. Exhibitors: 475 Est. Attendance: N/A Profile: Giftware will be featured in addition to apparel and jewelry.

Billings Market Association Show Date: Sep 18-20 Management: Billings Market Association, Inc. P.O. Box 80145 Billings, MT 59108 Tel: 406/652-6132Fax: 416/652-1531 www.billingsmarketassoc.com Location: Expo Center Metro Park, Billings, MT Est. Exhibitors: 150 Est. Attendance: 700 Profile: All kinds of giftware will be featured.

Hawaii Gift Show Show Date: Sep 18-20 Management: Douglas Trade Shows Management P.O. Box 1247 Kaneohe, HI 96744 Tel: 800/525-5275 Fax: 808/254-3324 www.douglastradeshows.com Location: Blaisdell Exhibition Center, Honolulu, HI Est. Exhibitors: N/A Est. Attendance: N/A Profile: One stop shopping for the gift store community of Hawaii.

Vancouver Gift Expo Show Date: Sep 20-21 Management: DMG World Media 4285 Canada Way Burnaby, BC V5G 1H2 Tel: 604/412-2271 Fax: 601/433-4807 www.vancouvergiftexpo.com Location: PNE Forum Building, Vancouver, BC Est. Exhibitors: 550 Est. Attendance: 7,700

Page 44 AUGUST 2015 | RETAILERS FORUM MAGAZINE

Profile: Gift wares, leatherwear, jewelry, and like items will be displayed by wholesalers and distributors at this trade show attended by Canadian retailers.

Southern Women’s Show Orlando Show Date: Sep 24-27 Management: Southern Shows, Inc. P.O. Box 36859 Charlotte, NC 28236 Tel: 704/376-6594 Fax: 704/376-6345 www.southernshows.com Location: Orange County Convention Center, Orlando, FL Est. Exhibitors: N/A Est. Attendance: N/A Profile: Exhibits include food, fashion, fitness, art, home décor, gifts, appliances, photography and more.

Southern Women’s Show Raleigh Show Date: Sep 25-27 Management: Southern Shows, Inc. P.O. Box 36859 Charlotte, NC 28236 Tel: 704/376-6594 Fax: 704/376-6345 www.southernshows.com Location: North Carolina Fairgrounds, Raleigh, NC Est. Exhibitors: N/A Est. Attendance: N/A Profile: Exhibits include food, fashion, fitness, art, home décor, gifts, appliances, photography and more.

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Charlotte Gift, Jewelry and Housewares Show - Charlotte Great Reader Styles, Sun Readers & Bifocals

Show Date: Sep 26-28 Management: Charlotte Gift & Jewelry Show 3701 Latrobe Dr. #110 Charlotte, NC 28211 Tel: 704/365-4152 Fax: 704/365-4154 www.charlottegiftshow.com Location: Charlotte Merchandise Mart, Charlotte, NC Est. Exhibitors: 500 Est. Attendance: 7,500 Profile: This show is a trade show for buyers of gifts, jewelry, house wares, silk flowers, stationery, toys, and more.

Miami Wholesale Show Show Date: Sep 27-29 Management: Asia America Merchandise Show 3438 SW 24 Terrace Miami, FL 33145 Tel: 305/262-3200 Fax: 305/403-3029 www.acsshow.org Location: Miami Beach Convention Center, Miami, FL Est. Exhibitors: 450 Est. Attendance: 8,000 Profile: Wholesale merchandise show of consumer electronic and general merchandise with buyers from over 43 countries.

www.californiamarketcenter.com Location: L.A. Mart, Los Angeles, CA Est. Exhibitors: 300 Est. Attendance: 25,000 Profile: 300 showrooms featuring seminars, workshops for buyers, new products, discounts and more.

Las Vegas Gift & Resort Merchandise Show Show Date: Sep 29-Oct 2 Management: Urban Expositions 1395 South Marietta Parkway, Bldg. 400, Ste. 210 Marietta, GA 30067 Tel: 770/952-6444 Fax: 770/956-9644 www.urban-expo.com Location: Las Vegas Convention Center, Las Vegas, NV Est. Exhibitors: 300 Est. Attendance: 4,000 Profile: The show features all gift products including stationary, tabletop, linens, seasonal gifts, collectibles and resort-themed merchandise

House & Home

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Miami Home Design & Remodeling Show

Show Date: Sep 27-29 Management: L.A. Mart 1933 S. Broadway, Ste. 244 Los Angeles, CA 90007 Tel: 213/763-5800 Fax: 213/763-5881

Show Date: Sep 4-8 Management: Home Show Management Corporation 1450 Madauga Ave., #301 Coral Gables, FL 33146 Tel: 888/353-3976

Page 46 AUGUST 2015 | RETAILERS FORUM MAGAZINE

Fax: 305/667-3266 www.homeshows.net Location: Miami Beach Convention Center, Miami, FL Est. Exhibitors: 350 Est. Attendance: 100,000 Profile: Home furniture, accessories, decorating, remodeling, interior design, architecture and more services and products on display.

Dallas International Gift & Home Accessories Market Show Date: Sep 10-12 Management: Dallas Market Center 2100 Stemmons Freeway Dallas, TX 75207 Tel: 214/672-8421 Fax: 214/749-5458 www.dallasmarketcenter.com Location: Dallas Market Hall, Dallas, TX Est. Exhibitors: 400 Est. Attendance: 14,000 Profile: Manufacturers of home furnishings and related items display their products to retailers and other buyers.

Gloucestor & Camden County Home & Garden Expo Show Date: Sep 11-13 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com Location: Virtua Center, Pitman, NJ Exhibitors: N/A

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SEPTEMBER 2015 Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited at this show.

Greater Philadelphia Fall Home Show Show Date: Sep 11-13 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com Location: Valley Forge Casino Center, Valley Forge, PA Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited.

Greensboro Home & Garden Expo Show Date: Sep 11-13 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com Location: Greensboro Coliseum Complex, Greensboro, NC Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited at this show.

San Diego Home & Garden Expo Show Date: Sep 11-13 Management: American Consumer Shows 22 Jericho Turnpike

Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com Location: San Diego Convention Center, San Diego, CA Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited at this show.

Sarasota Fall Home Show Show Date: Sep 11-13 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com Location: Robarts Arena, Sarasota, FL Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited.

Southern Ideal Home Show Charlotte Show Date: Sep 11-13 Management: Southern Shows, Inc. P.O. Box 36859 Charlotte, NC 28236 Tel: 800/849-0248 Fax: 704/376-6345 www.southernshows.com Location: Park Expo, Charlotte, NC Est. Exhibitors: N/A Est. Attendance: N/A

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Profile: This is a marketplace where manufacturers can introduce their products, services and ideas to homeowners and prospective homebuilders and buyers.

Rochester Home & Garden Expo Show Date: Sep 12-13 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com Location: Rochester Riverside Convention Center, Rochester, NY Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited at this show.

Suburban Maryland Home Show Show Date: Sept 12-13 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com Location: Discovery Sports Center, Germantown, MD Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited at this show.

Texas Home & Garden Show - Dallas Show Date: Sep 12-13

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Management: International Exhibitions 1635 W. Alabama Houston, TX 77006 Tel: 713/529-1616 Fax: 713/821-1169 www.texashomeandgarden.com Location: Dallas Market Center, Dallas, TX Est. Exhibitors: N/A Est. Attendance: N/A Profile: Show includes home improvement, home furnishings & home construction in addition to garden accessories.

Int’l Casual Furniture andAccessories Market Show Date: Sep 16-19 Management: Merchandise Mart Properties, Inc. 200 World Trade Center, Ste. 470 Chicago, IL 60654 Tel: 312/527-4141 Fax: 312/379-6116 www.merchandisemart.com Location: The Chicago Merchandise Mart, Chicago, IL Est. Exhibitors: 950 Est. Attendance: 30,000 Profile: Midwestern resource for giftware, home dÊcor and collectibles.

Long Island Home & Garden Expo Show Date: Sep 18-20 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com

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SEPTEMBER 2015 Location: Suffolk County Community College, Brentwood, NY Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited at this show.

Wilmington Fall Home Show Show Date: Sep 18-20 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com Location: Wilmington Convention Center, Wilmington, NC Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited.

New Jersey Home & Garden Expo Show Date: Sep 19-20 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com Location: Garden State Expo Center, Somerset, NJ Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited at this show.

Page 48 AUGUST 2015 | RETAILERS FORUM MAGAZINE

Texas Home & Garden Show - Houston Show Date: Sep 19-20 Management: International Exhibitions 1635 W. Alabama Houston, TX 77006 Tel: 713/529-1616 Fax: 713/821-1169 www.texashomeandgarden.com Location: George R. Brown Convention Center, Houston, TX Est. Exhibitors: N/A Est. Attendance: N/A Profile: Show includes home improvement, home furnishings & home construction in addition to garden accessories.

Northern Utah Home & Garden Expo Show Date: Sep 25-26 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977 www.acshomeshow.com Location: Davis Conference Center, Layton, UT Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited at this show.

Boston Fall Home & Garden Expo Show Date: Sep 25-27 Management: American Consumer Shows 22 Jericho Turnpike Mineola, NY 11501 Tel: 888/433-3976 Fax: 516/535-3977

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September 26 – 28 December 5 – 7

GATLINBURG CONVENTION CENTER Gatlinburg, TN 2015 Schedule September 12-14 November 14-16

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www.acshomeshow.com Location: Shriners Auditorium, Wilmington, MA Exhibitors: N/A Est. Attendance: N/A Profile: Items and services for home and garden will be exhibited at this show.

Ideal Home Show/ Raleigh Show Date: Sep 25-27 Management: Southern Shows, Inc. P.O. Box 36859 Charlotte, NC 28236 Tel: 800/849-0248 Fax: 704/376-6345 www.southernshows.com Location: NC State Fairgrounds, Raleigh, NC Est. Exhibitors: N/A Est. Attendance: N/A Profile: This is a marketplace where manufacturers can introduce their products, services and ideas to homeowners and prospective homebuilders and buyers.

Charlotte Gift, Jewelry & Housewares Show Show Date: Sep 26-28 Management: Charlotte Gift & Jewelry Show 3701 Latrobe Dr. #110 Charlotte, NC 28211 Tel: 704/365-4152 Fax: 704/365-4154 www.charlottegiftshow.com Location: Charlotte Merchandise Mart, Charlotte, NC Est. Exhibitors: 500 Est. Attendance: 7,500

Profile: This show is a wholesale trade show for buyers of gifts, jewelry, house wares, silk flowers, stationery, toys, and much more.

Jewelry & Accessories Business to Business Gem Trade Show - Tucson Show Date: Sep 10-12 Management: Gem & Lapidary Wholesalers, Inc. P.O. Box 98 Flora, MI 39071 Tel: 601/879-8832 Fax: 601/879-3282 www.glwshows.com Location: Holiday Inn, Tucson, AZ Est. Exhibitors: 170 Est. Attendance: 3,000 Profile: This trade show specializes in gems, jewelry lapidary equipment and specimens. **All G&LW shows are wholesale only copy of business or resale certificate required**.

OASIS Gift Show Show Date: Sep 11-12 Management: Organization of Associated Salespeople in the Southwest 2633 E. Indian School Rd., Ste. 340 Phoenix, AZ 85016 Tel: 800/424-9519 Fax: 602/952-2244 www.oasis.org

Page 50 AUGUST 2015 | RETAILERS FORUM MAGAZINE

Location: Phoenix Convention Center, Phoenix, AZ Est. Exhibitors: 600 Est. Attendance: 10,000 Profile: Showcases western, southwestern, Native American, contemporary and traditional giftware.

JG&M Expo Denver Show Date: Sep 11-20 Management Info Jewelry, Gem, & Mineral Exposition, LLC 1202 N Main Ave Tucson, AZ 85705 Tel: 520-889-1840 Fax: 520-889-4145 www.jgmexpo.com Location: Quality Inn – Central, Denver, CO 80216 Number of Exhibitors: 95 Number of Attendees: 6,000 Profile: JG&M Expo Denver has proven to be an attractive venue and a favorite with well established wholesale buyers.

Norton’s Apparel & Jewelry Show Show Date: Sep 12-14 Management: The Norton Shows P.O. Box 265 Gatlinburg, TN 37748 Tel: 865/436-6151 Fax: 865/436-6152 www.nortonshows.com Location: Gatlinburg Convention Center, Gatlinburg, TN Est. Exhibitors: 475 Est. Attendance: N/A

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Profile: Women’s and children’s apparel, jewelry and accessories for future delivery.

Charlotte Gift, Jewelry & Housewares Show Show Date: Sep 26-28

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Charlotte Gift, Jewelry & Housewares Show

Show Date: Sep 19-21 Management: Business Journals, Inc. 50 Day St Norwalk, CT 06854 Tel: 203/853-6015 Fax: 203/852-8175 www.fameshows.com Location: Jacob K. Javits Convention Center, NY, NY Est. Exhibitors: 500 Est. Attendance: 14,000 Profile: Jewelry and accessories will be featured at this popular show.

Management: Charlotte Gift & Jewelry Show 3701 Latrobe Dr #110 Charlotte, NC 28211 Tel: 704/365-4152 Fax: 704/365-4154 www.charlottegiftshow.com Location: Charlotte Merchandise Mart, Charlotte, NC Est. Exhibitors: N/A Est. Attendance: N/A Profile: This show is a wholesale trade show for buyers of gifts, jewelry, house wares, silk flowers, stationery, toys and much more.

Billings Market Association

Trendz West Florida Fashion Focus Show

Show Date: Sep 18-20 Management: Billings Market Association, Inc. P.O. Box 80145 Billings, MT 59108 Tel: 406/652-6132 Fax: 406/652-2531 www.billingsmarketassoc. com Location: Expo Center Metra Park, Billings, MT Est. Exhibitors: 150

Show Date: Sep 19-21 Management: Florida Fashion Focus 1717 NW 79 Ave Dorel, FL 33126 Tel: 888/249-1377 Fax: 305/718-4323 www.trendzshow.com Location: Bradenton Convention Center, Palmetto, FL Est. Exhibitors: N/A Est. Attendance: N/A

Business to Business Gem Trade Show - Minneapolis

International Fashion Jewelry & Accessory Show Show Date: Sep 16-20 Management: IFJAG 1486 Stony Lane North Kingstown, RI 02852 Tel: 401/295-4564 Fax: 401/295-0122 www.jewelrytradeshows.com Location: Embassy Suites Airport, Miami, FL Est. Exhibitors: N/A Est. Attendance: N/A Profile: Manufacturers and wholesalers of fashion jewelry merchandise will be exhibiting their latest creations and offerings at this industry show.

Show Date: Sep 27-28 Management: Gem & Lapidary Wholesalers, Inc. P.O. Box 98 Flora, MI 39071 Tel: 601/879-8832 Fax: 601/879-3282 www.glwshows.com Location: Ramada Inn at Mall of America, Minneapolis, MD

RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 51

SPO NSO RED BY:

INDUSTRY TRADE SHOWS

SEPTEMBER 2015 Est. Exhibitors: 40 Est. Attendance: 660 Profile: This trade show specializes in gems, jewelry lapidary equipment and specimens. **All G&LW shows are wholesale only copy of business or resale certificate required**.

Fax: 310/44504299 www.canontradeshows.com Location: McCormick Place, Chicago, IL Est. Exhibitors: 1,750 Est. Attendance: 10,000 Profile: Molds and machinery, packaging equipment, containers and materials.

Pack Expo International

Packaging Worldwide Food Expo Show Date: Sep 15-18 Management: Food Processing Machinery & Supplies Association 1451 Dolly Madison Blvd. #200 McLean, VA 22101 Tel: 703/684-1080 Fax: 703/548-6563 www.amiexpo.com Location: McCormick Place, Chicago, IL Est. Exhibitors: 400 Est. Attendance: 12,000 Profile: Manufacturers of food beverage and dairy processing and packaging machinery, supplies and services.

Plastec Midwest Show Date: Sep 29-Oct 1 Management: Canon Communications 11444 W Olympic Blvd.

Los Angeles, CA 90064 Tel: 310/996-9431

Show Date: Sep 28-30 Management: Packaging Machinery Manufacturers Institute 4350 N. Fairfax Dr., Ste. 600 Arlington, VA 22203 Tel: 703/243-8555 Fax: 703/243-3038 www.pmmi.org Location: Las Vegas Convention Center, Las Vegas, NV Est. Exhibitors: 1,200 Est. Attendance: 19,000 Profile: A biennial show for packaging machinery and materials, packaging-related converting equipment as well as other related technologies.

Sporting Goods & Recreation Denver International Western/English Apparel & Equipment Market Show Date: Sept 5-8

Page 52 AUGUST 2015 | RETAILERS FORUM MAGAZINE

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IBEX – International Boat Builders Exhibition & Conference Show Date: Sept 30-Oct 1 Management: National Marine Manufacturers Assoc.

200 E. Randolph Drive #5100 Chicago, IL60601 Tel: 312/946-0200 Fax: 312/946-0401 www.ibexshow.com Location: Tampa Convention Center, Tampa, FL Est. Exhibitors: N/A Est. Attendance: N/A Profile: Boat builder’s expo.

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RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 55 PAGE 120 MARCH 2015 | RETAILERS FORUM MAGAZINE

FORUM WORKSHOP

Keeping Your Customers Happy MANAGING COMPLAINTS & ADJUSTMENTS FOR PROFITS

A

lthough complaint is widely used in connection with customer service, the connotation of irate and unreasonable customers that it evokes is generally inaccurate.

An analysis by telemarketing consultant Lee Van Vechten showed that fewer than five customer calls per hundred to a typical customer service department were classed as “irate” and fewer than one per thousand as actually rude. In a total of 846 calls, none were classified as abusive. This does not mean that customers do not complain. Instead, it means that the majority of complaint calls – calls that customers make to express dissatisfaction or request an adjustment – are considered routine by

both parties and are generally handled by them in a courteous, businesslike way that strengthens the bond between the company and its customers.

Indeed, the majority of complaints are not actually complaints but are likely to be tailed as errors, exceptions, credits, adjustments, returns, exchanges and so forth. In a typical business operation, there might be between 35 to 50 such categories under the complaint heading depending on the type of business. The following list includes some representative categories; other categories may be peculiar to your industry or circumstances: • Pricing: Too high, incorrect discount, freight

Page 56 AUGUST 2015 | RETAILERS FORUM MAGAZINE

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FORUM WORKSHOP allowance, etc. (A high proportion of complaints in this category may suggest that there are equally as many undercharges that are not reported.)

• Communications and Instructions: Customer could not understand printed materials from the company or attempted to follow instructions and failed to get appropriate results.

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RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 59

FORUM WORKSHOP example of this occurred several years ago when a building demolition company knocked down the wrong building.)

• Delays - Access: Customer was delayed unreasonably in accessing department or placing an order for product or service.

• Quality: Product or service does not meet specifications.

• Delays Commitment: Failure to meet commitment on time.

• Features: Product or service not as represented.

• Inaction: Failure to respond and failure to meet action commitments of various types.

• Application: Product or service fails to perform.

• Availability: Customer is unable to procure product or service.

• Damage – Physical: Product arrived in damaged condition.

• Damage – Financial: Vendor’s mis-performance caused financial damage to customer.

• Damage – Other: Vendor’s mis-performance caused embarrassment or emotional suffering to customer. continued...

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FORUM WORKSHOP • Allowances: Vendor failed to provide advertising and/or promotional allowances.

• Other Errors and Omissions: Approximately 30 to 40 categories, depending on the type of business.

Usually, a high proportion of these complaints relate to billing matters: incorrect posting, failure to credit, checks that cross collection notices in the mail, double-billing, etc. Another large segment concerns correctness of orders, primarily errors of count or errors of substitution or wrong product.

• Personnel: Customer received poor service or was offended by perceived poor attitude of service givers.

• Policies – Specific: Customer felt policies applied in his or her case were unfair, harsh or discriminatory. (Note that in many cases, complaints about personnel are actually complaints about the policies their companies require them to administer.)

• Returns: Product is returned or service discontinued for unspecified reasons under vendor’s guarantee.

• Incorrect Information: Customer received incorrect information about policies or procedures. (Also likely to be registered as a complaint against personnel rather than the information itself.) continued...

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FORUM WORKSHOP • Policies – General Corporate: Customer disagrees with corporation’s policies on the environment, overseas investments, hiring, etc.

Complaints in this category are often handled by a separate entity responsible for consumer affairs or public relations.

• Wrong Party: A certain number of complaints are misdirected. For example, complaints intended for one company are sent to another company with a similar name or sometimes with a completely dissimilar name. Some companies use these misdirected complaints as sales leads and have decision rules and scripts offering discounts, free trials, trade-in allowances or credits on competitive products or services.

• Miscellaneous and Oddball Complaints: These may range from criticisms of advertising tastes to an off-the-wall complaint. For example, a complainer says that your company’s logo contains an “evil eye” that is watching unsuspecting consumers throughout the supermarket aisles of the civilized world.

• Contamination and Personal Injury: Although these enter the system as complaints, they are usually referred immediately to the legal department and are handled outside the complaint management system under the direction of the legal department. Front-line personnel should be trained in the correct procedure in the first-stage handling of this category of complaints. continued...

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FORUM WORKSHOP before routing the call to a designated member of the legal department.

• Threats: Threats of legal action or harm to personal or property come under the umbrella of complaints but are almost always immediately referred to the legal department.

Companies that receive a higherthan-average number of threats because of the nature of their business (hazardous chemicals, cigarettes, etc.) usually provide front-line personnel with specific scripts for handling threats and identifying the caller

Many of the complaints in this list are predictable exceptions and in many instances can be resolved on the spot via a computer entry or posting of a credit.

Informal surveys of managers suggest that in virtually every type of business, approximately 90% of complaints are resolved in favor of continued...

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FORUM WORKSHOP the customer and with very little ill-will or emotion in the process.

There are exceptions, of course, and every complaint management system must allow for the emotion that sometimes erupts when a customer has been seriously inconvenienced, embarrassed, or financially damaged; or when he or she feels that customer service personnel have been unacceptably rude, insulting or obstructive.

Irate Customers Are Made, Not Born Much of the emotion associated with complaints arises after the complaint has been registered. In

a typical situation, the so-called irate customer was not irate when he or she called to register the complaint, but was made irate by the way the complaint was handled or mishandled. Suppose a consumer reads a product label or a catalog notice giving a toll-free number to call in case of service or product dissatisfaction. The individual then calls and either hears a busy signal or is placed on a lengthy hold. What started out as simply concern, or perhaps a motive to provide constructive criticism, ends up as impatience, irritation, and sometimes anger. When the customer’s call is finally answered, the slightest hint of impatience, insensitivity, or defensiveness on the service giver’s part is likely to exacerbate the customer’s initial concern into the prototypical unreasonable nearfury associated with irate customers in general. continued...

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RETAILERS FORUM MAGAZINE | AUGUST 2015 PAGE 69

FORUM WORKSHOP In one reported instance, an insured calling her insurance carrier about a routine matter – an apparently mis-billed premium – was transferred five times, ending up finally with a supervisor who provided incorrect information and failed to follow through on a commitment to correct the mis-billing. The net result was an extremely irate customer who filed a lengthy complaint with the insurance commission in her state and threatened the insurance company with punitive legal action as well.

When the insurance company finally made the adjustment representing $260, the insured promptly canceled all three of her policies with the

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company and secured coverage elsewhere. Based on one of the standard rules of thumb associated with complaints, she then told at least twelve friends or associates about the experience. If she was angry enough, she probably also wrote the Office of Consumer Affairs in her city or state, the local Better Business Bureau and her congressperson.

While this type of case is often used by consumer advocates to illustrate the insensitivity and sometimes deliberate malfeasance of business, usually it is simply a reflection of lack of a proper system for handling exceptions. Whereas continued...

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FORUM WORKSHOP the irate customer’s anger is likely to be directed at the people with whom he or she has to deal, the underlying problem is that personnel either have not been instructed in how to deal with complaints, or the instructions they have been given simply do not work.

What is unfortunate about this case is not just the business the company lost but also the excessive internal costs generated in the process of alienating the customer, which presumably would continue to be generated in dealing with similar exceptions in the future.

Although this scenario is likely to happen in companies where senior management takes a highly defensive posture against customers (which might be expected in an insurance company sensitized to fraudulent claims), it is just as likely

to happen in companies that place too much emphasis on preventing problems but not enough on correcting problems that occur nonetheless.

In short, an efficient customer service system is designed to minimize problems to the extent that it is economic, but at the point that prevention becomes uneconomic. It becomes absolutely essential to have a complementary system or subsystem in place to deal with the problems that occur in spite of everyone’s best efforts to avoid them. An excellent example is an airline’s baggage handling system. The system handles over 100 million pieces of luggage per year under many types of conditions and loses, damages or misroutes fewer than one percent of these. Yet it is backed up by a sophisticated baggage recovery system and an effective compensation system that minimize the impact of failures that do occur. Many airlines supplement this system further by providing free continued...

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FORUM WORKSHOP toiletries and travel kits to passengers to tide them over until lost items have been recovered or can be replaced. Many hotels, recognizing that they are part of the travel system, also offer toothbrushes, shaving kits, etc. to guests who are

stranded without these necessities. This is only one example of the complementary interaction between a customer service system – baggage checking – and a complaint management system for recovering or compensating for lost baggage.

Indeed, airline management recognized that it is more likely to be judged on the way it handles the one percent of lost damaged baggage than on the way it handles the 99% of checked baggage that arrive on time at the right destination.

DEVELOPING A COMPLAINT MANAGEMENT SYSTEM This chapter discusses developing systems to correct problems after they occur, which includes continued...

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FORUM WORKSHOP a panorama of complaints and adjustments and other negative events that are basically handled within a body of policies, decision rules, and procedures known as the complaint management system.

The system is called by many names – or sometimes by none at all – but it is always present in one form or another.

Although you have probably been exposed to many anecdotes about complaints – positive as well as negative – they are used in this chapter only to illustrate significant principles, not to glorify or demean individuals or companies. Below is one such anecdote that a

colleague wrote for inclusion in this article: I bought a trivet with a tile insert at Montgomery Ward’s at Wheaton Plaza (he writes) and when I took it out of the box at home, it was cracked. I didn’t feel like driving back but my daughter volunteered to drive me there.

As she dropped me at Ward’s main entrance, she asked me what time I would like her to pick me up.

“Give me half-an-hour at least.” I told her. “You know, I’ll have to fill out all those forms – name, rank, serial number, mother’s continued...

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FORUM WORKSHOP maiden name, date of birth, nearest next-of-kin not living with you, and so forth.”

“I know,” she broke in, “and they’ll ask you what you did to damage the tile, and that’ll make you mad and you’ll demand to see the manager. OK, I’ll pick you up here in 45 minutes.”

So I went into the gift section where I’d bought the tile. A pleasant young man approached me.

“Can I help you?” he asked. I took the tile out of the box and showed it to him, explaining that I’d bought it there earlier and hadn’t noticed the crack until I got home and took the tile and trivet out of the box they were packed in.

“Gosh,” he said, “I’m sorry you had to go to all that trouble, coming back out here and everything.

Would you like another?”

I said I would and he took one down from the display, examined it microscopically and asked me to do the same. He explained that some tiles got damaged in transit, and although they always tried to screen them out, once in a while one would get through.

He put the replacement tile set in its box and then in a bag, which he handed me.

“What about the forms?” I asked. “Forms?”

“Yes, you know the forms. The forms I have to sign giving my name, rank, serial number, mother’s maiden name, plus the reason for the return and all that.”

“You don’t have to do any of that.” He said. “I’m just sorry you had to go to the trouble. Thanks for continued...

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FORUM WORKSHOP of brass desk lamps, marked down from $97 to $79. I’d always wanted one for an old-fashioned desk we have at the house, so I bought one.

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I was stunned by the lightning-like speed of the transaction and the complete absence of defensiveness, or accusing me of breaking the tile, and so forth. As I looked at my watch, I realized that the whole process had taken less than 5 minutes. I still had 40 minutes to kill before my daughter was to pick me up.

By the time my daughter picked me up, I had three shopping bags full of goodies and I’d spent a total of over $200. All because of a trivet set that cost me something under seven-and-a-half dollars.

Wouldn’t I have bought all that stuff anyway? Heck, no! First, I wouldn’t have had the time.

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FORUM WORKSHOP Fact is, if they’d given me a hard time about exchanging that tile, I would have stood in the middle of the parking lot in an Arctic blizzard for those 40 minutes rather than spend a nickel in their blanket-blank store!

This story-with-a-happy-ending is not a paid advertisement for Montgomery Ward but rather an encapsulated illustration of almost even major principle of effective complaint management in business. Even though it is a retail situation involving only a small amount of money, these rules can be applied to any kind of business, manufacturing, business-to-business and service industries in both consumer and industrial markets.

The same rules apply to virtually all the routine complaints that are made and at least 80 percent of the non-routine or one-of-a-kind, oddball

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complaints that come your way.

Effective complaint management is a marketing strategy. It is not a cost-cutting procedure designed to minimize the company’s payout, nor is it a defense mechanism designed to protect the company. Where marketing strategies are often thought of as designed to attract customers, complaint management is designed to keep customers, whom the company already has spent money to get on board. To keep them and keep them spending. As the anecdote illustrates, the customer was not only “kept” but was back spending money in a matter of minutes!

Effective complaint management uses a non-fault approach whenever possible and simply that the issue of liability or response and/or practical nofault liability is never raised if it can be avoided and continued...

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FORUM WORKSHOP it usually does not affect the way the complaint is resolved. In the tile example, note that the sales clerk never asked now the damage occurred, knowing that it probably would have angered the customer by projecting a defensive attitude.

In fact, just to make sure that he was not even suggesting the customer might be at fault, the sales clerk acknowledged that the tiles sometimes cracked in transit and the damage was not always caught, even though it was standard practice to inspect the tiles before

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Complaint management typically involves several different sets of economics: The cost of adjudicating a complaint and then resolving it on its merits.

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FORUM WORKSHOP heading since they typically define the situation under which payouts will or will not be made. Thus, claims or complaints in warranty situations must be investigated before a payout can be made. This complex issue is discussed later in this chapter. At this writing, most companies accept that the cost of making a formal investigation of a complaint, that is, creating a file, getting the facts, and then deciding responsibility, is between $50 and $100.

Some managers will argue that the investigation should be made just the same for quality control purposes, but this is a separate issue. In the example, it was the store’s option to turn the tile over to its quality control department, but since I already had a no-fault policy and would have replaced the tile anyway, there was no reason to make the customer await the outcome of the quality investigation before doing so.

The Cost of a No-Fault Approach: That is, not investigating but automatically spewing out up to a certain limit. The cost of investigating the cracked tile brought in by the customer clearly would have far exceeded the cost of simply giving the customer a replacement.

The Cost of a Lost Customer: Not every complaint results in a lost customer, but a customer whose complaint is badly handled is much more susceptible to competitive offerings and may even go looking for them. In many instances, it is easy to calculate the cost of lost customers or the decrease continued...

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FORUM WORKSHOP in business that usually results from a poorly was considered well worth the $7.50 adjustment involved, particularly since the store probably did handled complaint. not actually lose any money on the transaction anyway.

Another way to compute the cost of a lost customer is to calculate what it would cost to replace that customer. All you need to know is Obviously, these economics must be balanced out.

An adjustment on a $3,000 sofa would have taken the cost of a sales call and the average number longer and might not have had the same outcome. of sales calls it takes to make a sale or sales That is, it would be adjudicated on the merits of equivalent in value to the account the case. you are about to lose.

The Value of a Retained Customer: This cost is essentially the reciprocal of a lost customer cost, except that in this case, you are asking yourself, “How much are we willing to invest in keeping this customer?” In the example, keeping the customer

Yet, a supplier of aluminum extrusions to the airframe industry might allow $5,000 or $10,000 as a goodwill or no-fault adjustment without requiring anything more than the customer service manager’s signature. continued...

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FORUM WORKSHOP would be just as important • Effective complaint to spell that policy out management requires to employees and ensure a clear statement of they apply it properly. corporate policy that is periodically restated Unfortunately, it does not and reinforced. In the always happen that way, example, the sales clerk in industrial complaint knows the store’s policy handling as well as in mall and is applying it the situations. For example, way it is intended to be although service givers applied – quickly and on may be familiar with a a no-fault basis. The store company’s no-fault policy, is under no obligation to they are also influenced adopt a no-fault policy, by the perceived attitude but it happens to have of the customer, as well as chosen that option. Had it a sense of loyalty to their adopted a policy requiring filling out forms and justifying the exchange, it own employer. A rude or abusive customer, or one continued...

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FORUM WORKSHOP whom the service giver perceives as dishonest, may empathy to stand firm against complainers who run not always get the full benefit of a no-fault policy them the wrong way. In extreme cases, this could trigger a class-action suit unless service givers are by disfavored customers fully instructed to apply or possibly prosecution it across the board, in by the Federal Trade all kinds of situations.

Commission on the Otherwise, you are very grounds of favoring likely to hear responses some customers over such as, “Oh, I didn’t think others. This problem is it applied to situations like discussed in greater detail that!” under Warranties and Guarantees.

Effective Not surprisingly, somecomplaint management thing similar is likely to requires appropriate happen in the application scripts. The Montgomery of more restrictive complaint policies. Service givers will be inclined Ward story does not suggest that the sales clerk was to bend the rules for customers for whom they have “reciting” a script verbatim or by rote, but clearly, continued...

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FORUM WORKSHOP he had been coached (or had coached himself) in moving through the interrogatory or fact-finding the following four main steps of complaint response: stage to resolving the complaint.

3. Content of Response: Content of response refers to the specific information that is given to and obtained from customers in order to resolve the complaint.

In some cases, CSRs may follow a script verbatim for legal reasons, for 2. Format of Response: example, interpretation The typical complaint of clauses in an insurance response should follow policy in explaining to an a standard sequence, starting with acknowledging the complaint, then insured why a claim was denied.

1. Tone of Response: Projecting empathy, concern, helpfulness and patience; suppressing defensiveness and responses to angry, emotional or unreasonable customers.

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FORUM WORKSHOP 4. Offer to Resolve: This is scripted to be a no-fault resolution that benefits the customer and is fair to both sides.

The basic purpose of scripting is to ensure standard responses to typical complaint situations as well as equal application of complaint policies. Although actually reading a script may

not seem desirable, there may be cases where it is the lesser of two evils. For example, when you do not have time to train your personnel in complaint response, you can always program responses that they can call up on their terminal screens and then read or paraphrase to the customer on the other end of the line.

Effective complain management requires standards and ongoing performance measurements against those standards. These standards typically relate to three specific areas: First, speed of acknowledgment and/or resolution of written or messaged complaints. This area refers primarily to complaints other than those received directly in person or by telephone. Included would be complaint letters sent by mail, fax letters, continued...

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In some instances, a distinction is made between acknowledgment and resolution, and in others, they are considered the same. For example, if a customer writes a detailed letter about failure of a service or product and demands a substantial refund or compensation for consequential damages, the complaint should be acknowledged immediately, but the actual resolution comes at a later date after the facts have been ascertained and the complaint adjudicated. If the amount of money involved is under the amount designated under a no-fault policy, acknowledgment of the complaint also includes a check to resolve it.

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FORUM WORKSHOP excellent way to handle this complaint would be There is no need for a separate acknowledgment to immediately acknowledge the complaint with a and resolution in this instance, provided that the complaint is responded to promptly. The suggested letter covering these points: points do contain a form of resolution in suggesting “We are sorry you had the problem and appreciate your calling it to our attention. We are working on the problem by opening new express lines and testing a new scanning method.

If your schedule permits, you might want to do your shopping at (specified hours) when the store is less crowded and the lines move faster. As a token of our appreciation, we’ve enclosed a book of coupons (or a gift certificate) to use the next time you visit the store.” continued...

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FORUM WORKSHOP that the customer may want to avail herself of alternative shopping times.

It also “compensates” the customer by including coupons or a gift certificate.

Complaints to the manufacturers of many consumer products are usually acknowledged and resolved in a similar fashion.

For example, if a consumer complains that he did not get good results with a cake mix, the manufacturer will acknowledge the complaint, send a refund check, and include a certificate good for purchasing not another box of the cake mix,

but a package of the firm’s frozen pies or desserts.

Obviously, if the company is flooded with letters from consumers who had a similar problem, it will want to do a quality check on the product and also continued...

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FORUM WORKSHOP verify that the mixing and baking instructions are In short, timeliness of acknowledgment is very accurate and understandable. But that should not be important from the customer’s viewpoint. If you a reason for delaying the combined acknowledgment cannot resolve a complaint because of its complexity and response. or for other reasons, then you should acknowledge its receipt The actual standards that by card, letter or phone and should be applied in this let the customer know the area of complaints are at the timetable for resolution. If you discretion of the company of need further information from course, and should take into the customer, request it at account that many of these the time of acknowledgment complaints, particularly those and be sure you ask for all the sent by mail or via field sales information you need at one personnel, may have been “in time. Otherwise, you will the pipeline” for as long as a be perceived as stalling on week to ten days, and some resolving the complaint. customers may actually be expecting a response before the company has received the complaint itself.

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salesMaN’s GuiDes

FiND BuyeRs

IF you are a manufacturer or wholesaler and want to find buyers at leading national retail stores across the United States your search has ended! The Salesman’s Guide series provides you with contact information designed to get in the door and sell your products and services. All of the legwork is done for you and compiled in these easy-to-use books and CD’s.

Retail BuyeRs Men’s & Boys’ Wear Buyers Directory®

Women’s & Children’s Wear Buyers Directory®

Mass Merchandisers & Off-Price Apparel Buyers Directory®

Breaking into the men’s and boys’ apparel market!

Lists over 5,100 retailers in the U.S. and Canada and provides information about more than 9,000 men’s and boys’ apparel, accessories and footwear buyers and executives. Each listing includes the company name, address, phone, fax and Web site address, as well as contact names and titles, the type of merchandise bought and any divisions or parent companies. Generate sales leads, create customized mailing lists and get in direct contact with key decision-makers.

Over 13,800 key decision-maker executives and buyers you can reach without wasting your valuable time. Each listing provides contact names and titles, the type of merchandise bought, street addresses, phone and fax numbers and Web site addresses. Contains thousands of independent women’s or children’s specialty stores and boutiques.

• Large & Plus Size index • Buying Office index • Online Retailers index • Alphabetical index

Order #MB8: Directory $359 Order #MB8C: Online Database Access (1 Yr) $499

Order #MM8: Directory $359 Order #WC8: Directory $359 Order #WC8C: Online Database Access (1 Yr) $499 Order #MM8C: Online Database Access (1 Yr) $499

Retail BuyeRs Gift, Housewares & Home Textiles Buyers Directory®

Generate the sales you need with over 6,200 companies listed to get your product into target stores. Provides over 12,700 buyers from department stores and discount store chains, gift and specialty stores, houseware and home furnishing stores, hardware stores and home centers and mail order and online retailers. Listings include company name, parent company/divisions, address, phone and fax numbers, Web site address, key buyers and executives and the merchandise they purchase.

pReMiuM BuyeRs Premium, Incentive & Travel Buyers Directory®

Composed of a diverse array of companies, including manufacturers, retailers, marketing agencies and companies in the service sector. Over 15,600 decision-makers that plan or purchase ad specialties, corporate gifts and awards, sales incentives and safety incentives from more than 12,000 firms. Listings include contact names and titles, addresses, phone and fax numbers, and Web site and general e-mail addresses. Index helps locate companies considering using travel in their incentive programs.

Order #GH8: Directory $359 Order #PI8: Directory $359 Order Database Access| (1 Yr)RETAILERS $499 Order #PI8C: Directory/CD Combo $1299 Page#GH8C: 120 Online AUGUST 2015 FORUM MAGAZINE

Target leads by title, product or geographic location. Increase sales through telemarketing or direct mail campaigns. Profiling over 7,900 buyers at more than 3,400 companies in categories such as discount and department store chains, drugstore chains, supermarkets and convenience stores and wholesale jobbers. Listings include contact names, parent companies/divisions, address, phone and fax numbers, Web site address, and type of merchandise bought.

appaRel iNDustRy RN & WPL Encyclopedia™

A comprehensive listing of every Registered Number and Wool Product Label ever issued by the Federal Trade Commission to identify all soft goods imported, manufactured and/or sold in the U.S. Over 126,500 records including contact information for more than 31,500 manufacturers, importers and wholesalers of apparel and textile goods. Listings include where available: RN or WPL number, contact names & titles, street addresses, phone & fax numbers, Web site & e-mail addresses, type of business and product information.

Order #RN8: Directory $285 Order #RN8C: Directory/CD Combo $475

CORPORATIONS and Associations continue to spend millions of dollars in premium products, travel and services. The Salesman’s Guide series makes it easy to connect with the decision makers by giving you all contact information to sell your services and products directly.

MeetiNG & eveNt plaNNeRs Corporate Meeting & Event Planners Directory®

Association Meeting & Event Planners Directory®

Religious Meeting & Event Planners Directory®

Over 14,400 meeting and event planners in the U.S. and Canada are listed. Listings include contact names and titles, street and P.O. Box addresses, phone and fax numbers, Web site and general corporate e-mail addresses and type of business. Details include: the event planner, number of meetings held, months held and number of days, average meeting length, number of attendees, type of facility used, national and international meeting locations and any speakers or entertainers hired.

Provides precious resources putting you on the inside track to successful business relationships. Each of the more than 17,700 national association listings contains association name, address, phone and fax numbers, Web site address, general e-mail address and contact names and titles. Details include the type of meetings, locations, number of meetings, length of meetings, number of attendees, and the number of years booked in advance.

Reach more than 3,700 religious leaders who plan offsite retreats, events and conferences for religious gatherings.

Profile listings contain the contact information for planners responsible for the selection of event sites, travel arrangement, speakers, entertainers, caterers and event planning. Entries include organization name, addresses, telephone and fax numbers, Web site addresses, e-mail addresses, type of organization, number of meetings held annually, and the number of attendees.

Order #CME8: Directory $497 Order #CME8C: Directory/CD $1299

Order #AME8: Directory $650 Order #AME8C: Directory/CD Combo $1299

Order #RME8: Directory $350 Order #RME8C: Directory/CD Combo $995

MeetiNG & eveNt plaNNeRs Medical Meeting & Event Planners Directory®

hospital coNtacts Experimental Event Planners®

The Hospital Phone Book®

Profiles more than 10,600 firms, and the listings contain the contact information for over 10,600 executives and planners responsible for the selection of event sites and overall event planning. Listings include key company name, addresses, phone and fax numbers, Web site addresses, general e-mail addresses, type of business, number of meetings held annually, and the number of persons attending meetings.

Indices allows you to search for a specific firm by name or firms who use speakers and entertainers for meetings and events.

Consists of over 10,000 meeting and event planners that plan and organize “experiential events”.

These events include trade shows, product launches, mobile marketing events, festivals, and other events which require services such as event staffing, props, equipment rental, catering, a/v rental, event marketers, special event facilities, etc. Listings include company name, street and mailing addresses, phone numbers, company participation, equipment the company usually purchases for events, services, and locations of events. The index allows you to search for a specific firm by name for easy reference.

The number one reference source!

Contains profiles for over 7,800 hospitals in the U.S. and Canada. Listings include the hospital name, management company, street address, phone and fax numbers, Web site address, facility type, ownership, number of beds, administrator, HR manager and facility manager. Find listings for state hospital and medical associations and state departments of public health. Hotlines and help lines listings cover issues from AIDS to drug abuse to nutrition. Index shows the exact city and state location of each hospital.

Order #MME8: Directory $650 Order #MME8C: Directory/CD Combo $1299

Order #EEP8: Directory $350 Order #EEP8C: Directory/CD Combo $780

Order #HPB: Directory $195 Order #HPBC: Directory/CD Combo $389

On-Line: Phone:

Mail: www.Forum123.com Forum Publishing Co. 383 E. Main St. 1-800-635-7654 RETAILERS FORUM MAGAZINE | AUGUST NY 2015 PAGE 121 Centerport, 11721

This MonTh’s

Book Specials New Titles Just Arrived in our Warehouse ~ Limited Quantities

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THE COPYRIGHT GUIDE A friendly guide to protecting and profiting from copyrights. This is a definitive guide to avoid costly mistakes. order no. 1-880559-43-9 $18.95

BUSINESS VALUATION Proven methods to easily determine the true value of your business or one you are wishing to buy! simple ways to value AnY business. order no. 1-58062952-0 $19.95

HOW TO ACHIEVE TOTAL SUCCESS Master your mind to achieve everything you desire. Win consistently with this practical self-improvement book. order no. 0-940398-19-2 $11.00

Closeout of the Month

Page 122 AUGUST 2015 | RETAILERS FORUM MAGAZINE

SMALL BUSINESS LEGAL KIT AND DISK over 400 pages of practical legal info, forms and agreements for all size businesses. We bought closeout of these books (c) 1995, but still loaded with relevant info. Disk is 3.5 floppy, pages are slightly yellowed. Use just onE form and pay for the book 3x over! Published at 19.95. order no. 1-55850-701-9 $10.00 sPECiAL: Buy any other book on this page and take this one for $5.00! LiMiT 5 CoPiEs to single buyer.

Trade MaGaZINeS Swap Meet

Retailers Forum

This exciting monthly magazine connects flea market vendors with wholesalers across the United States who specialize in supplying merchandise and services to flea marketers and swap meeters.

It provides excellent resources for merchandise and each issue contains a bonus Directory of Flea Markets throughout the United States, listed by state order and includes full addresses, days of operation, and details of each market.

Order No. SM-S ...Swap Sample ...$7.50 Order No. SM-SUB ...Swap 1 Year ...$30.00 ADVERTISING SPACE AVAILABLE

The Leading Monthly Source for Closeouts and Surplus Merchandise!

A long-time leader in the closeout industry, this monthly newspaper brings you the BEST closeouts and overruns on the market. By using this powerful buying tool, every month, you will gain access to hundreds of new suppliers who offer the finest selection of closeout (below wholesale) merchandise available anywhere!

Find Apparel, HBA and Cosmetics, Electronics, Home and Houseware, Fragrances, Jewelry, Sporting Goods, Tools, Toys, Videos and DVDs, and more. For larger discounts, many dealers sell pallet truckloads that will make you even more profits.

Order No. CN1 - Closeout News - Sample Copy ...$10.00

Retailers Forum was established out of the need for product sources among small retail merchandisers. Each month, Forum’s advertising pages feature merchandise offerings from the country’s !eading wholesalers, manu“I Can Get facturers, and jobbers.

Don’t confuse this It For You magazine with some Wholesale” of the “opportunitytype” publications offering products that are outdated and way over-priced.

These are real rock-bottom wholesalers offering prices like Videos at $1.25 • Sunglasses at $3.00/dz • Rings at $0.25/ea.

Buy where the retailing giants buy! The advertisers are professionals in their fields, offering you variety, service, monthly specials, closeout specials, and the lowest prices available. Best of all, they will ship UPS no matter where in the United States your business is located. Minimum orders are as low as $50.00 with many wholesalers. Many advertisers offer further reduced rates for bulk buying at enormous savings to you.

Order No. RF-S - Sample Copy ...$7.50 Order No. RF-SUB-1 YR (12 issues) ...$30.00 ADVERTISING SPACE AVAIL ABLE

SoloMayoreo

Written in Spanish, this big monthly newspaper is the best thing to happen to Hispanic retailers! Sources abound for variety merchandise of all kinds to fill store shelves and flea market booths.

No. SOLO-S ...(Sample Copy) ...$7.50 No. SOLO-SUB..(12 Issues) ...$60.00 ADVERTISING SPACE AVAILABLE

ADVERTISING SPACE AVAILABLE

Trade Magazines

Monthly Newspaper for Hispanic Retailers

Page 123

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BUSINESS DIRECTORIES Sales Rep Directory Increase your business and product sales by adding independent sales reps to your organization! It has never been easier to organize a sales force! This newly compiled guide, lists reps in ALL areas and territories. Names, addresses, phone and fax numbers so you can get started right away. Unlike other guides, it clearly outlines the products they handle! Over 150 pages! USA and Canada.

Order No. REP- Sales Rep Dir. $69.95

USA Trade Show Directory There are thousands of merchandise trade shows held every year that can hold the key to your business’ success. The Annual Trade Show Directory features complete listings of all major show throughout the United States and Canada. Listings are categorized by industry in an easy-tofollow date order. Listings also include organizers addresses, phone and fax numbers, websites, in addition to detailed descriptions of each show including attendance figures of both exhibitors and attendees.

One new connection or product is easily worth the small investment for this powerful directory, which is the most accurate on the market.

Industries Induded: • Amusement • Apparel • Beauty/Hair Care •Business • Computers • Electronics • Food • Gifts • Home Furnishings • Housewares Jewelry • Sporting Goods • Toys/Hobbies Order No. 6... Trade Shows $39.95

Toy Importers & Wholesalers This is the definitive guide for finding toy suppliers. Features over 156 pages of listings of both importers and manufacturers. Included are names, addresses, phone and fax numbers as well as company websites and e-mail addresses and descriptions of lines carried.

Order No. TOY - - $29.95

ADVERTISING SPACE AVAILABLE

Dollar Store Merchandise Guide

USA Closeout Directory

The most complete directory of wholesalers and manufacturers in the USA specializing in dollar store merchandise. Hundreds of companies are listed with complete contact information, including the type of products they sell. If you have a dollar store, or are planning to open one, this new directory is a must!

Order No. DSM- Dollar Store $29.95

Dollar Store Location Guide

Now, more than ever, it is essential for the success of your merchandising business to buy goods at the lowest prices possible.

Our best-selling USA Closeout Directory shows you how and most importantly, WHERE. Hundreds of closeout dealers specializing in selling goods often priced as low as 10¢ on the dollar are listed. Retailers, flea marketers, home party plan sellers ...anyone who sells merchandise needs this directory! Clothing • Electronics • Jewelry • Toys • Watches • More!

Order No. 4 - Closeout Directory - $29.95

Brand new, exclusive Directory of over 3,400 Independent Dollar Stores located across the US. We provide you with names, addresses and numbers in easy-use, zip-coded order. This long-awaited Directory is updated annually and represents the most comprehensive listing of independents available anywhere at ANY price! 451 Pages! Available in Book or CD Format Order No. 001 Dollar Store Locations (Book) $150.00 Order No. 001CD Dollar Store Locations (CD) $150.00 Order No. 001D Dollar Store Locations (Book & CD) $200.00

1-800-635-7654

Page 124

Business Directories

d, How to Fin ker Sell and Bro Surplus and Liquidated Goods

Wholesale Sources Imagine Jam-packed a book with 1000’s putting 1000’s of of wholesale wholesalsources across ers at your the USA fingertips!

This is the most accurate and useful resource guide you’ll ever own and refer to daily!

• Apparel • Electronics • Fragrances • General goods • Gifts • Housewares • Leather • Jewelry • Novelties • Sunglasses • Watches • Toys and more!

No. W1 Wholesale Sources $29.95

Hidden Wealth With this authoritive Directory, you will learn to turn pennies into dollars and get goods dirt cheap ...even free! Written by a retired liquidator, the author shares his well protected secrets and workings of this extremely profitable industry.

Learn why those in the business have kept it confidential. You can now have a piece of it.

Discover the proven techniques and see why there is no better information anywhere at any price. Everything you need to succeed in this high profit business is right here. Work full/part time from home!

Order No. 1-88422-24-2 Hidden Wealth $39.95

Auction Directory This is THE definitive guide to auctions! It not only tells you WHERE all the auctions are (all 50 states) but also HOW to participate in the auction process. Cash in on all government auctions, housing auctions, jewelry, cars, boats and more. Up-to-date information gives you names, addresses and phone numbers! And, unlike other auction websites or programs that require you to purchase updates or subscribe to monthly or weekly pay-per-listing services, once you have this book - You need to buy nothing else! It’s an incredible book you can use minutes after you receive it. Change your life today. Buy a home, car, or indulge in jewelry.

Order No. AUC- Auction Directory - $39.95

Jewelry Wholesalers & Manufacturers This exquisite directory will bring the world’s finest jewelers directly to you! Featuring fine jewelry of all types including: • Beads • Diamonds • Gemstones • Gold • Silver • Much More! The suppliers list their names, addresses, websites and specialties.

All feature high-end quality jewelry that is sold wholesale for resale. You would have to travel the world over to view the thousands of suppliers listed in this brand new directory. If you are in the jewelry business and looking for new, high quality suppliers, you must order this directory!

Order No. FJ $29.95

Holiday Merchandise Wholesalers & Manufacturers

Hobby & Craft Suppliers Guide The crafts industry is one of the hottest-growing segments in the marketplace today. Scrap-booking, painting, needle-crafts and sewing are hobbies that are sweeping the nation. We have compiled the ultimate directory of wholesale suppliers furnishing materials for this huge industry.

• Art Materials • Baskets • Beads/ Trim • Ceramics • Dolls • Fabrics • Floral • Holiday • Paint • More!

Order No. AC $29.95

Business Directories

Introducing our newest directory that puts the country’s largest suppliers of holiday merchandise at your fingertips. Seasonal merchandise is a mainstay of the industry, but up until now it was hard to locate the thousands of suppliers scattered across the country. We have ended your searching with one directory which includes all types of wholesale merchandise: • Bows • Candles • Cards • Costumes • More Order No. HM $29.95

Page 125

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USA Mail Order Catalogs

Wholesale Gift Guide A Great resource to locate higher end decorative merchandise. This gigantic 400 page guide is the definitive resource guide to finding suppliers for gift products. Listed by category, over 4,000 leading wholesalers and manufacturers servicing the gift industry are included.

• Accessories • Collectibles • Floral • Gifts • Home/House You’ll refer to this on a daily basis to find new suppliers for products.

Order No. GG

Gift Guide

New for this year is a compilation of BOTH consumer mail order catalogs in addition to business-to-business catalogs in one huge volume! Part one of this incredible collection of mail order catalogs provides the most comprehensive look at the consumer catalog in the industry available anywhere.

Over 7,000 consumer catalog companies are listed under 44 various product chapters from Animals to Toys and Games.

Catalog size, number of catalogs mailed, sales volume and key executive names are provided for ease in marketing your products to these catalogs.

The second part of this directory provides details on suppliers of everything from computers to laboratory supplies; office products to office design; marketing resources to safety equipment. Just about every kind of product or service that a business needs to operate is covered.

Order No. 159237-156-6 1,900 pages $350.00

$39.95

BUCKS FOR BLING

Annual Guide to the

Accessories Sourcing Directory

Licensing World

The comprehensive directory provides you with direct sources for the designing and manufacturing of bags, belts, hats, shoes, gloves. You will find the top companies to help you produce your merchandise directly at their factories.

Here is an incredible Directory that guides you through the world of Licensed prod-uct merchandising. Need to know who owns a license? Who to contact to distrib-ute a licensed product? This book has all the answers and covers the entire world! Licensors: Listing of companies that are the agents and license holders.

These are the sources that you would apply to if you wish to obtain a license to manufacture

Sourcing For Jewelry Makers Directory

merchandise. Licensees listed here you will find the companies who distribute licensed merchandise. Full listings include categories of merchandise each company handles. Contact these companies to buy the licensed merchandise that they have manufactured. The licensed merchandising industry moves billions of dollars of products every year and is one of the fastest growing segments of retailing.

Up-to-date and easy-to-use directory solving your jewelry materials sourcing, production and contracting needs.

If you are considering your own line of jewelry items this is a must-have in locating materials and factories to produce it.

Order No. 121 $150.00

Order No. 122

Order No. 321 $249.00

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Page 126

$100.00

Business Directories

APPAREL BUSINESS DIRECTORIES Fabrics, Services, Trims A complete and updated guide listing over 2,600 nationwide suppliers of all types of domestic and imported fabrics, trims and notions, plus forecast services, swatch design studios and more for the apparel and design industries. Listings include sales manager’s name, price points, minimums, etc. Fabric and trim manufacturers, converters, jobbers and reps are listed. This sourcebook provides you with MATERIALS and sources to make your own goods.

Order No. 0971486735 $135.00

Directory of Brand Name Apparel Manufacturers Updated and easy-to-use directory listing brand-name label manufacturers and importers in the women’s, men’s, children’s and accessory markets. Developed and targeted for store and catalog buyers to shop the apparel and accessory markets easily, there are over 2,800 brand name labels listed, broken down by types of apparel classifications. If you are looking for the SOURCES for brand name goods, this directory is for you.

Order No. 0971486751 $135.00

Apparel Contractors (USA Edition) This up-to-date directory solves your production sourcing and contracting needs in the Americas. The sourcebook includes: sewing, cut-n-sew, and finishing contractors and apparel production services from within the U.S., Canada and South and Central America. All factories are sorted by clothing classification and by U.S. state or by country.

This directory will help you put your own designs into production.

Order No. 0971486743

RN & WPL Encyclopedia A comprehensive listing of every Registered Number and Wool Product Label ever issued by the Federal Trade Commission to identify all sorts of goods imported, manufactured and/ or sold in the U.S. Over 126,500 records including contact information for more than 31,500 manufacturers, importers and wholesalers of apparel and textile goods. Listings include where available: RN or WPL number, contact names & titles, street addresses, phone & fax numbers, website & e-mail addresses, type of business and product information.

$125.00

Order No. RN8. Directory $285 Order No. RN8C Directory/CD Combo $475

The Small Design Company's Guide to Wholesale Fabrics & Trims Upj-to-date guide created specifically for the smaller design houses and home sewing businesses. Directory lists fabric and trim companies that will sell to businesses that require 0 to 500 yards as a production order. Book lists low-minimum and in-stock fabric suppliers and all their contact information.

Order No. A-106 $65.00

1-800-635-7654

Page 127

Apparel Business Directories

Buy Direct From HonG KonG! Why pay more when you can buy directly from the source! These Directories are Importers Guides that will show you, in full color, who the sources are, what products they sell and how to collect them. Discover the tremendous profits you can make by eliminating the middleman and buying directly from Hong Kong manufacturers who will sell to you at factory prices—and increase your bottom line! Importing is easy! There are no expensive courses needed, no association or clubs to join, no hidden costs. Once you receive your Directory you’re ready to start buying directly. All you need to do is mail or fax your catalog and price list request.

Leather Goods

• Belts • Hats • Gloves • Shoes • Handbags • Suitcases • Briefcases • Sportbags • Cosmetic bags • Wallets Order No. 109... $29.95

Household

• Appliances • Furniture • Craft Items • Lamps • Fans • Kitchenware • Cookware • Hardware • Alarms • Timers • Luggage • Bar Accessories • Bathroom Items • Gardening Order No. 110...$29.95

Packaging

This directory is a resource guide of all types of boxes for watches, jewelry, glasses, toys, pen sets and more. Also includes shopping and custom made displays and boxes.

Order No. 121...$29.95

Fabrics & Accessories

• Piece Goods • Textiles • Haberdashery • Design/Styling • Equipment • Packaging/Labeling.

Order No. 122...$29.95

1-800-635-7654 Page 128 AUGUST 2015

Leading Trade Directories Now Available to American Retailers

Apparel

•Designer Labels/ collections Coordinates • Suits • Jackets • Silkwear • Casual Wear • Furs • Leathers • Embroideries Order No. 117...$29.95

Watches & Clocks • Mechanical Watches • Children’s • Electronic • Quartz • Clocks • Premium • Watchbands Order No. 108...$29.95

Optical

• Spectacles • Sunglasses • Goggles • Lenses • Mountings • Accessories • Optometric Instruments • Glass Cases • Holders Order No. 116...$29.95

Electronic Components & Parts

Features manufacturers of circuit boards, computer components, micro chips, switches, keypads, transformers, sensors, wiring, semi conductors, all types of parts used in the making of electronic equipment.

Order No.120...$29.95

Toys

B/O toys, diecast metal, educational, puzzles, plastic toys, wooden toys, board games, ride-on toys, dolls, electronic, models, stuffed dolls, inflatables, and remote control.

Order No. 114...$29.95

Page32 128 | RETAILERS FORUM MAGAZINE

Gifts, Premiums & Stationery • Consumer Electronics • Watches • Clocks • Toys • Games • Travel Goods • Handbags • Sporting Goods • Stationery • Gifts • Novelties Order No. 112...$29.95

Jewelry

• Diamond •Gold •Platinum • Pearls • Antique • Jade • Silverware • Gemstones • Precious Stones • Objects d'art • Designer Collections Order No. 111...$29.95

Footwear

• Casual Shoes • Dress Shoes • Work Boots • Sneakers • Fabric Shoes • Sandals • Mens • Womens • Kids Order No. 169...$29.95 Avg. 160 Pages

Electronics

• Computers • Appliances • Watches • Toys • Games • TV's • Fax Machines •Radios • Karaoke • CD Players • Consumer Electronics Order No. 115...$$29.95

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LEGAL DEPARTMENT Protect Yourself From Business Lawsuits

How To Save Money on Legal Fees

This groundbreaking book offers novela and inexpensive advice on how companies and their employees can use commonsense business tactics to avoid potentially devastating litigation. Learn to avoid the 8 major mistakes that often result in litigation. This book is a must for everyone—from the CEO to the average employee seeking to protect their career.

Order No. 0-68485267-5 223 pages (Hdcvr) $23.95

A poorly chosen lawyer can be the start of an expensive disaster. This book gives you information on: finding the right lawyer, how to save money, saving your lawyer’s time, making use of free and low-cost legal services, bartering to your advantage, keeping accurate records, and understanding lawyers and the legal system.

Order No. 2598 240 pages $12.95

Incorporate Yourself Incorporating your business is simple and can be done without an attorney…saving you hundreds of dollars. This valuable guide is written to de-mystify the mind boggling details and clarifies all strategies involved in your success and the success of your business.

Order No. 176 Hdcvr $24.95

“A blockbuster book that tells you almost more than you ought to know”

The Partnership Book

The best way going into business with a friend is to have a solid partnership agreement. This book shows how to write an agreement covering evaluation of partner assets, disputes, buy-outs, expansion, and death of a partner. Problems of getting started and partnership taxation laws are examined.

Order No. 0-87337-141-0 $39.95

How to Protect Your Business From Fraud, Scams & Crime 1-800-635-7654

The Law (in Plain English) for Small Businesses This latest edition provides access to the most current legal information to keep track of new legal developments and to efficiently handle any legal issues. This book covers the legal basics as well as the complexities of business law today including: licensing, advertising, trademarks and copyrights, expanding markets, business organization, and more.

Order No. -880559-95-1 245 pages $19.95

Handbook of Successful Franchising Franchising is the best opportunity for new entrepreneurs. Compare on the basis of what you get for your money-training, marketing, start-up costs, long term support, legal rights, financial responsibilities, and marketing evaluation. Company track records, history, units operating, and locations. Includes list of Government funding assistance programs and every business area from food outlets to computer/electronic, to employment agencies.

Order No. 30 520 pages $39.95 This guide protects your business from internal or external fraud, scams and crime. Drawing from the Better Business Bureau, government and law enforcement agencies, the book offers practical, proven guidelines for recognizing the scams, defending your business, and seeking legal recourse if you are victimized! Covers: Office Supply Scheme, Phony Invoice Schemes, Bankruptcy Fraud, Coupon Theft, and Mailorder and Multi-Level.

Order No. 82 204 pages $11.95 Page 129

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FORUM PUBLISHING CO.

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ALLORDERS ORDERS ADD ADD $7.00 $7.00 1st ALL 1st BOOK BOOK $4.00 EA. ADD’L BOOK $4.00 EA. ADD’L BOOK CANADIAN SHIPMENTS: $11.00 1st BOOK $ 8.00 EACH ADDITIONAL Orders for SAMPLE COPIES of magazines: OUTSIDE OF USA: ORDERS CAN BE SHIPPED USING YOUR FEDEX OR UPS ACCOUNT NUMBER ONLY DO NOT add shipping charges

CANADIAN SHIPMENTS: $11.00 1st BOOK • $8.00 EACH ADD’L OUTSIDE OF USA: ORDERS CAN BE SHIPPED USING YOUR FEDEX OR UPS ACCOUNT NUMBER ONLY

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1-800-635-7654 Page 130 AUGUST 2015

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Page 130 39 | RETAILERS FORUM MAGAZINE

ALL BOOKS ARE SOLD AS INFORMATION ONLY ON NON-REFUNDABLE BASIS

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