Embrace Criticism in Your Online Reviews

Page 1

Embrace Criticism in Your Online Reviews No one enjoys criticism. It is human nature to feel uncomfortable when someone disapproves of the way we do things. The more time and effort someone pours into a project, the more disturbing they will typically find it when someone is critical of the way they performed or the results they have achieved. If people were able to respond differently in those situations instead of becoming frustrated or embarrassed, they may be able to learn how to perform differently to get more desirable results. This logic also applies to business ratings and reviews online. When someone leaves a review that is less than flattering to the business, the owner simply rejects it as being unimportant. In reality, writing and reading reviews about online businesses has gotten to be more popular over the last few years. When people are looking for a specific product or service, they take comfort in finding reviews that they believe are honest to help them make the decisions. ReviewInc is a company that helps business owners confront reviews and feedback and take control of them. They guide business owners in collecting feedback and reviews so that they can effectively leverage the power the reviews hold so that they can prevent their business from failing as a result of bad reviews and learn what they need to do to make their business better. The first thing that businesses must understand is that a negative review is not a bad thing. It calls attention to some area of the way you are operating and lets you know that there is a problem. A growing number of people turn to reviews and testimonials online because they feel that they can trust the opinions of others who have been in the same situation that they are currently in. When someone isn’t happy with your business, they are more likely to write a bad review about their experience than if they had a good one. ReviewInc gives you the means to collect all types of feedback, separate the good from the bad, amplify the good and prevent the bad from ruining your business. When you want to find a new dentist or doctor, chances are that you don’t just randomly pick a name and phone number from the phone book or online yellow pages. You want to get an honest review from someone who already knows the type of service they provide. More people rely on word-of-mouth from friends, family and co-workers than any other resource. Second to that are online business reviews. People have come to believe that they can trust what they read online about all types of businesses from the local dentists to the international suppliers of fine china. Sometimes business transactions just don’t go well. Giving customers a place to vent when that happens can help keep the problem under control. ReviewInc can help you learn what problems are hurting your business while keeping negative reviews out of the spotlight. You get a learning experience and your business gets a much-needed boost. ReviewInc can help you choose from their assortment of online business review software to start getting the benefits that your reviews and any criticism can provide to you and your business.


Company Bio ReviewInc is leading provider of Reviews Management Services. ReviewInc's growing customer list includes major international chains, brand auto dealers, dental, medical, travel, leisure, property management, retail stores, restaurants, legal services, country clubs and more. ReviewInc has one of the industry's most comprehensive Reviews Management Service. ReviewInc is also committed to educating business owners on the power and importance of reviews. For additional info, visit: http://www.reviewinc.com.


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.