Train Now in Business Courses completed 100% Online National Retail Federation (NRF) Certification in Customer Service and Sales Offered by the Community College Workforce Alliance (CCWA) in partnership with Reynolds and John Tyler Community Colleges, this course offers flexible scheduling that allows job seekers to complete in weeks with an industry valued certification. The National Retail Federation (NRF) Certification in Customer Service and Sales is designed to teach the core duties for a broad range of entry-level through first-line supervisory positions across sales and service industries. This certification is industry-driven and helps employers distinguish and recognize qualified customer service professionals. With the dramatic increase in online sales, an increasing number of companies are hiring virtual customer service representatives with the skill sets this class provides. 36 hours 8
Entrepreneurship in Small Business This Reynolds Community College program is designed for persons who wish to acquire the knowledge and skills necessary to organize and manage a small business. This program addresses management concerns unique to small businesses, including organizational structure, marketing plans, financial analysis, tax requirements, legal issues, and computer applications. Financial aid may be available. 8 courses
