April 2016 UPDATE NEWSLETTER

April 2016

A monthly newsletter published by the Rental Housing Alliance Oregon

rha

See Page 5 for Fair Housing 101

est. 1927

www.rhaoregon.org

In this issue:

Staying Motivated and GoalOriented for the New Year ‌ page 7 Window Film: How Its Proper Use Can Help You Make Money. pages 8 & 10 Work Smarter Not Harder pages 11 & 14 Politics Is The Only Game For Adults..All The Rest Are For Children pages 15 & 17 - 18

Formerly the Rental Housing Association of Greater Portland

April is

FIND EVICTIONS STESSFUL?

503-242-2312

Full FED Service First Appearances evict@landlord-solutions.com Small Claims

We are excited to announce a new partnership which gives our members exclusive access to Community Buying Group benefits for FREE. Community Buying Group can save you thousands on materials and services for your properties.

Sign up today to take advantage of these Community Buying Group benefits: • • • • • •

Save 5%+2% or more at Lowe’s Home Improvement Up to 40% off Sherwin-Williams Paint and Flooring Up to 50% off Sears PartsDirect Specialized Insurance for Real Estate Investors & Landlords Lending Referral Network Plus savings with more than 20 national suppliers

Use the following URL to claim you free Community Buying Group membership Now! https://members.communitybuyinggroup.com/group-ignup/60962b8c4133bec 27f8d5f393482b60b

Dinner Meeting Social Wednesday, April 20, 2016

Speaker- Representative Julie Parrish District 37- Tualatin/West Linn

Julie Parrish is the state representative from House District 37.

She was elected in 2010 and has served as the Deputy Leader for the House Republican caucus.

Julie lives in West Linn with her husband Mark, a retired Army Colonel, and their three children. A native Oregonian, Julie has spent most of her life living in Oregon.

She attended Portland Community College and transferred to Southern Oregon University where she graduated with a degree in Communications and a minor in Hotel, Restaurant, and Travel Management. She later earned an MBA from Marylhurst.

Julie’s personal background, life experience and vision for our future have inspired her now more than ever. She is committed to working hard as your State Representative.

Affiliate Speaker: Cindy Robert, of Rainmakers LLP and RHA Oregon Landlord Lobbyist.

When: Wednesday, April 20, 2016 at 6:00pm Location: The Monarch Hotel, 12566 SE 93rd Ave., Clackamas, OR 97015

Table of Contents RHA Oregon Dinner | page 3 President’s Message | pages 4 & 13 RHA Mark Your Calendar | page 5 2015 Non-Deductable Dues | page 6 Staying Motivated And Goal-Oriented For The New Year | page 7 Window Film: How Its Proper Use Can Help You Make Money | pages 8 & 10 Work Smarter Not Just Harder| pages 11 &14 Dear Maintenance Men | pages 12 - 13 Politics Is The Only Game For Adults..All The Rest Are For Children | page 15 & 17 - 18 The Preferred Service Guide | page 19-22

Call 503-254-4723 to register or visit the rhaoregon.org/store/category/events. If you register for a dinner meeting and do not show or do not cancel by the Friday before the dinner meeting you will be charged the full price of the Dinner.

Price: $29.00 per plate if registered by April 15, 2016 $34.00 per plate if registered after April 15, 2016 Plated Dinner Menu:

Your choice of; Slow Roasted Pot Roast with roasted garlic mashed potatoes -ORGrilled Salmon with Lemon Butter with rice pilaf Dinner includes Fresh Seasonal Vegetables Rolls and Butter, Chef’s Choice of Dessert Coffee, Tea, Decaf and Iced Tea Directions:

From DOWNTOWN Portland- take I-84 east toward The Dalles. Take exit 6 and merge onto I-205 south bound. Take exit 14 to Sunnyside Rd. Turn right at SE Sunnyside Rd, go 495 ft., turn left at SE 93rd Ave, Monarch Hotel will be on

the left.

From WILSONVILLE

Take I-205 North toward West Linn/Oregon City, take exit 14 to Sunnyside Rd. Turn left at SE Sunnybrook Blvd, turn right at SE 93rd Ave to Monarch Hotel. www.rhaoregon.org

RENTAL ALLIANCE UPDATE APRIL 2016

3

President’s Message

April is Fair Housing Month and only a few short weeks until the Primary elections on Tuesday, May 17th. Why do I mention the elections coming up? Because I want to remind everyone of the right and privilege that we have to participate in the governing of our cities, our state, and our RHA Oregon President country. I could go over the fact that many people gave their lives John Sage for this right/privilege. I could remind you of the ease with which we are afforded the ability to exercise this right and privilege. I could do all of those things and have done so in past articles. Yet, I wonder at times, does it make a difference? Are people truly listening? Then I have something happen which shows me that people are listening and that maybe I have been looking in the wrong place for my answer. I was talking with my 17-year old daughter and some of her friends the other night and I asked them about the coming elections. Who would they vote for, if able to vote? What did they think about the issues? Their answers encouraged me and gave me hope for our future. The next generation is not as uninformed as we might think, and not informed only via what they read on social media. They have ideas on how to face the future and are already thinking about how to tackle problems with creative solutions that will take some sacrifice and fortitude before progress is made. However, they are willing to try, and their enthusiasm was contagious. So I encourage you since you have the right/privilege to vote that you go out and exercise that right for those that are coming behind you and have not yet the ability to vote but have the courage to dream it. And now this…..

Again, April is Fair Housing month!! Why is April the designated month that we observe this recognition of Fair Housing? On April 11th, 1968 President Lyndon Johnson signed the Civil Rights Act of 1968, an expansion of the Civil Rights Act of 1964. The 1968 act expanded on previous acts and prohibited discrimination concerning the sale, rental, and financing of housing based on race, religion, national origin, sex (and as amended), handicap, and family status. Title VIII of the Act is also known as the Fair Housing Act (of 1968).

We at RHA Oregon are committed to helping you to understand Fair Housing and how it applies to your business. On April 7th, we have Diane Hess with the Fair Housing Council of Oregon presenting a class on Fair Housing at the RHA Oregon Conference Annex starting at 6:30 pm. She will be presenting an introduction to and overview of Federal, State, and Local fair housing laws.

If you would like to attend, go to our website and/or call our office to register.

I have been to several classes over the years on Fair Housing and I learn something new each time. Also, if you haven’t done so yet, you should check out the Fair Housing Council of Oregon website and especially their link to resources for landlords. http://www.fhco.org/hs_provider_info.htm. There is a lot of information here that you should find very helpful for your business.

RHA Oregon also has classes this month on Landlording101, presented by Mark Passannante, Attorney at Law and Past President of RHA Oregon, at the

RHA Oregon BOARD MEMBERS President John Sage, PH. (503)667-7971 President Elect Ron Garcia, PH. (503)595-4747 Vice President Phil Owen, (503) 244-7986 Treasurer Elaine Elsea, PH. (503)258-0700 Secretary Lynne Whitney, PH. (503)284-5522 Past President Elizabeth Carpenter, PH. (503)314-6498 RHA Oregon DIRECTORS Adam Kendall Abplanalp, PH. (503) 319-3103 Liz Dauw, PH. (503)880-5561 Jerad Goughnour, PH. (503)303-8545 Jim Herman, PH. (503)-645-8287 Charles Karl, PH. (503)224-0230 Charles Kovas, PH. (503)255-8795 Rita Robinson, PH. (503)702-0255 Ami Stevens, PH. (503)-407-3663 AJ Shepard, PH. (360)772-6355 Matt Korshoj, PH. (503)819-5395 Mihyun Pratt, PH. (503)969-5412 RHAOregon OFFICE Monday - Friday * 9:00am - 5:00pm PH: 503-254-4723 * Fax: 503-254-4821 10520 NE Weidler St Portland, OR 97220

RHAOregon is committed to educating members to fair housing practices and policies.

(continued on page 13) 4

:RENTAL ALLIANCE UPDATE APRIL 2016

www.rhaoregon.org

RHA Mark Your Calendar DATE

EVENT

LOCATION

TIME

4/13

Board Meeting

RHA Conference Annex

5:30pm

4/20

Dinner Meeting

Monarch

6:00pm

4/28

New Member Meeting

RHA Conference Annex

6:00pm

4/28

Mentor Meeting

RHA Conference Annex

6:30pm

5/11

Board Meeting

RHA Conference Annex

5:30pm

5/18

Dinner Meeting

TBD

6:00pm

5/26

New Member Meeting

RHA Conference Annex

6:00pm

5/26

Mentor Meeting

RHA Conference Annex

6:30pm

INFORMATION

See Page 3

See May Update

If you register for a dinner meeting and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the full price of the dinner Meeting To purchase event tickets online visit: http://www.rhaoregon.Org/store/category/events CLASSES

LOCATION

TIME

04/05

Screening Class

RHA Conference Annex

11:0012:30pm

04/07

Fair Housing 101

RHA Conference Annex

6:30-8:00pm

04/08

Screening Class

WebEx

11:0012:30pm

04/14

Financial Planning 101

RHA Conference Annex

by: Charlene Quaresma, 10520 NE 11:30-1:00pm Taught Weidler, Portland, OR 97220

04/15

Screening Class

WebEx

7:00-8:30pm

04/16

Landlording 101

The Monarch Hotel

by: Mark Passannante, 12566 SE 93rd 9:00-5:00pm Taught Ave., Clackamas, OR 97015

04/26

Screening Class

WebEx

7:00-8:30pm

04/26

Identifying Water Intrusion

Standard TV & Appliance

6:30-8:00pm

05/06

Screening Class

Webex

11:0012:30pm

05/10

Screening Class

RHA Conference Annex

11:0012:30pm

05/12

Creating the Tenancy

RHA Conference Annex

by: Katie Poole-Hussa 10520 NE 11:30-1:00pm Taught Weidler, Portland, OR 97220

05/20

Screening Class

Webex

7:00-8:30pm

05/24

Screening Class

Webex

7:00-8:30pm

Fair Housing 101

Taught by: Diane Hess with Fair Housing Council of Oregon

1 Education Credit Available Fair Housing Council of Oregon’s Diane Hess will present an introduction and overview of federal, state and local fair housing laws.

Including an in depth discussion on applying these laws to your rental housing business. $35 Members $45 Non-Members Register early to save $5 www.rhaoregon.org

Financial Planning 101 Taught by Charlene Quaresma

Come learn about the different vehicles available for retirement planning. How can you create an income that you don’t outline? How can you be more efficient with your current planning with regard to taxes and market fluctuations? Let’s have a conversation and help you become bullet-proof in retirement.

Members $25.00 Non-Members $35.00 Register early to save $5

INFORMATION

Taught by: Diane Hess, 10520 NE Weidler, Portland, OR 97220

Taught by: John Lombardi, 3600 SW Hall Blvd., Beaverton, OR 97005

Identifying Water Intrustion

Taught by: John Lombardi with John’s Waterproofing

1 Educational Credit Available

Basements and crawlspaces leak with regularity, therefore, we will discuss new construction codes, methods of waterproofing, and proper drainage.

For existing basements and crawlspaces, we will explain why they leak, problems caused from leakage and water, structure and health, problems with water vapor, and how to guarantee repair.

Members $25.00 Non-Members $35.00 Register early to save $5 RENTAL ALLIANCE UPDATE APRIL 2016

5

6

:RENTAL ALLIANCE UPDATE APRIL 2016

www.rhaoregon.org

Staying Motivated and Goal-Oriented for the New Year Let’s face it. Property management is not the most enthralling profession in the world. Before I entered this field, I cannot remember a time when I naively glamorized that property management would entail sitting back and collecting rents each month. I know of no children who dream of one day growing up to be on call 24 hours a day, scrambling to desperately collect rent each month, and navigating daily building maintenance and cleanliness. It just doesn’t happen. Thus it is a fundamental rule in property management that you must always stay motivated. One step in keeping motivated and on track is to update your goals, and what better time to do so than in the coming New Year?

are onsite. You can even make this a checklist. Seeing the list will remind you of your tasks and remove the complication of trying to always remember what needs to be done.

Being motivated and driven is a key component of achieving your goals. As your time becomes more scarce and the daylight hours dwindle, it is important to always keep your composure. Tenants will remain insistent on doing things their way, and as a professional manager you must realize how to effectively handle a variety of challenging situations. Crises will determine the professional demeanor and effective organization of a property manager. Handle all complaints or concerns with self-control; never get frustrated or irrational.

If your mind is focused on the end goal, you’ll be less stressed by the daily challenges you’ll face.

The effective and professional management of your apartment building is achievable. Whether you choose to manage the property yourself or hand the reins over to a professional, the key point is to be motivated about progressing, and ultimately improving, your situation. It is true the daily hassles of management can be avoided by contracting with a professional management company. In fact, most building owners choose a management company so they can oversee the operation and financial stability of their building, yet not be bothered with the daily annoyance of owning apartment buildings. Regardless of your management decision, focus on the aspects of being motivated about improving your property and achieving the goals you set.

Seasoned investors always know that devoting their time and energy will result in the financial prosperity of their investment.

In addition to keeping your cool with daily drama, it is important to focus on both the long-term and shortterm goals of managing your building. The apartment building you own has the potential to be your best and most lucrative asset ever. Simply writing a list of important aspirations will assist in keeping motivated about daily tasks for your property and helping achieve financial success.

Short-term goals may include cleaning the perimeter, touching up paint, or fixing a leaking faucet. Shortterm goals will keep you focused on the daily operation and maintenance of your building. Essentially, shortterm goals will keep you from ignoring tasks that are all too easily postponed. If it is necessary, write down a list of daily chores for your property and place the list somewhere you can constantly view it while you www.rhaoregon.org

Long-term goals will vary for each different investment.

Long-term goals can be changing the tenant profile, budgeting for an exterior paint job, or selling your property to buy a building outside of rent control.

Regardless of what long-term goals you may have for your building, it is important to write these down as a detailed list. It is essential to periodically review and update your progress towards long-term goals.

By simply updating your progress, you will quickly realize how self-motivating setting long-term goals can be. You will also find that long-term goals may shift or change from year to year. When you update your goals list, you will find how rewarding it can be as an investor to stay focused and on track with your objectives.

Reprinted with permission of American Apartment Owners Association offers products and services for landlords related to your rental housing investment, including rental forms, tenant debt collection, tenant background checks, insurance and financing. Find out more at www.joinaaoa.org.

RENTAL ALLIANCE UPDATE APRIL 2016

7

Window Film: How its proper use can help you make money.

By Cliff Hockley, President Bluestone & Hockley Real Estate Services

It’s somewhat of a secret that window film has more than one application.

If used correctly and installed by a professional, window film can deliver huge savings to building owners, especially in warmer climates.

Over ten years ago we purchased a small office building to move our business into. We moved in March, and as spring transitioned into summer and the sun came out more often, our space started heating up. The air conditioning system (about 6 rooftop and ground based split units), could not handle the load and labored to cool down the building. The employees complained about the heat, and the high electric bill added insult to injury.

Installing new HVAC units would have been very expensive and the roof was not designed to support the additional weight. We looked for another answer and found one at the booth of a window film vendor during a vendor open house hosted by the Institute for Real Estate Management.

Of course window film can be used in residential (single family and multifamily) applications as well.

Say you wanted to renovate an apartment complex in Phoenix and the windows are 25 years old. Rather than buy new windows, you can use window film and market the advantage of lower electrical bills to potential tenants. Owners of residential buildings in hot climates are responsible for maintaining the air conditioning units, so reducing the solar heat load with window film makes a lot of sense since it relieves stress on air conditioners.

Secondary benefits of window film Although reducing a building’s solar heat intake is the primary purpose of window film, it has other advantages as well. It relieves the stress and resulting wear and tear on the cooling unit, and reduces the need for individual fans, saving energy and money. Most of these films also almost completely (up to 99 percent) reject UV rays, extending the lifetime of carpeting and furniture in addition to (continued on page 10)

Their display was very simple. It consisted of a piece of glass with window film on one half of the glass. A heat lamp was positioned on one side of the glass and two thermometers were positioned on the other side, one parallel to the clear glass and the other one next to the glass covered in the film. It became clear in a moment that the window film reduced the heat load significantly.

According to tests conducted by window film manufacturers, the film reduces heat loads from 25 to 85 percent. (Results vary depending on manufacturer and type of film; research products carefully to identify the best film for your need.)

The location of the window film is also a factor.

Installing film on windows that face east, south and west are typically more effective than on the shady north side of a building, and if your building is already well shaded, window film may not help at all.

8

:RENTAL ALLIANCE UPDATE APRIL 2016

www.rhaoregon.org

www.rhaoregon.org

RENTAL ALLIANCE UPDATE APRIL 2016

9

Window Film: continued from page 8

mitigating the harmful effects UV rays on people. As the technology is developed, many film manufacturers have marketed other dual benefits to their product.

problems and/or attempt to reduce energy needs, consider the use of window films as an economical alternative to window or cooling unit replacements.

Security and windstorms: The 3M company has developed a film series that will work effectively in wind storms of up to 185 miles per hour and will resist breaking and entering, if installed by an experienced and certified installer.

This micro layered technology is typically blast and tear resistant (see their website for examples).

Note: There are any more uses of window films. In a future article we will address how window films can be used decoratively or to increase privacy in the interior of buildings with glass walls.

Anti Graffiti / Surface Protection Series: 3M

also offers products that are graffiti and scratch resistant. They can be either 4 or 6 millimeters thick and offer protection from taggers in high risk areas by using an invisible sacrificial layer to protect glass from acid etchings, scratches and tagging. This layer can also protect window surfaces from regular wear and tear.

2

This product solved a recurring tagging problem we had at a commercial building we manage in a high risk area. Vagrants had repeatedly defaced the windows using keys and other materials. We replaced the windows twice before discovering this window film. That was eight years ago. The surface is scratch resistant and has held up well. Though there is evidence of attempts of attacks to the surface since the installation, the perpetrators eventually became frustrated by the lack of results that they stopped attacking the building altogether. If, perchance, they have some success, we can always strip off the film and replace it rather than installing a new window.

The film offers the added benefits of heat load protection (these windows are on the south side), and privacy. The window film is dark and reflective which makes it difficult to look into the space, (preventing a thief from “casing the joint� by looking through the windows.)

Saving you money In select situations, window film can be used to reduce heat load, the stress on HVAC systems, electrical bills, glare and crime. It also distributes light better in some applications. As you troubleshoot operational 10

:RENTAL ALLIANCE UPDATE APRIL 2016

www.rhaoregon.org

determination and imagination, too. Here’s a link to an article which was written to galvanize your selfimprovement strategy. If you didn’t read that article when it was first published, no problem! Read it right now from top to bottom. Seize the moment, carpe diem and glean all you can from it!

JOINCONNECTING THE STREET TO A HOME. JOIN is a non-profit social service agency that houses people experiencing homelessness who are actively sleeping on the street in Multnomah County.

RHA Members, JOIN NEEDS YOU! Join in for the heart warming feeling of helping the homeless. Here’s your opportunity to help with preparing or serving a healthy, nutritious meal to those in need.

If you have a spare couple of hours the second Tuesday of the Month we could use you! Serving takes about an hour, and preparing the meal a little more, but it is all worth it.

To JOIN in and help, contact Alita at (503)667-9288

WORK SMARTER NOT JUST HARDER

by Marc Courtenay of Property Manager.com, a Service of AppFolio

It’s not enough to be busy. So are the ants. The question is what are we busy about?” –Henry David Thoreau Each of us accomplishes our work one day at a time. We work hard, yet it’s easy to forget that we have untapped intelligence and ingenuity to achieve a better life for ourselves and our dependents.

When asked the secrets of personal and professional success, most of the world’s wisest people focus on the differences between working harder and working smarter. Working smarter comes first.

That’s why I’m proposing that you start a “Working Smarter, Not Just Harder” folder on your desktop, laptop, or tablet. Fill it with links or content from the articles and ideas that kick start your inner genius.

This folder should contain articles that ignite your www.rhaoregon.org

Need an article about how to be more successful with the management of your most priceless commodity– time? Take a look at this article with an eye for improving time management skills. As you accumulate your folder full of information about working smarter, make sure you organize it to meet your needs. Place them in some kind of order that matches your personal goals or desires.

Now it’s time to make a date with yourself as often as possible to review your Working Harder folder. Once a week should be a minimum, and twice a week is optimum. My suggestion is you complete your work week with a personal review. Take a few notes about the areas of your life that you enthusiastically want to make progress. Then rest your weary mind for a day. Okay, maybe you should rest your mind for a couple of days.

Have some fun, commune with nature, do something that is extra-relaxing and don’t think about work at all.

Then, when you begin your work week, make it a habit to consult your folder. Spend 15-20 minutes scanning the powerful articles you’ve collected for the purpose of choosing your focus for the week. The point is to look for definitive ways you can delegate, organize, streamline and improve your methods for accomplishing your work. Don’t be hard on yourself, feel encouraged, and be proactive.

Now you’re ready for my #1 way to work smarter and not just harder: Always begin each work day by doing the most important tasks first.

Put another way; accomplish your most important work as early in your day as possible.

That’s when you have the most energy and mental clarity. You’ll also feel a great sense of relief. This way you’ll find it easier to follow an important rule that I invite you to adopt as your own. Never, ever check your email until you’ve accomplished (continued on page 14) RENTAL ALLIANCE UPDATE APRIL 2016

11

Dear Maintenance Men:

sink drains, caulk bathtubs, haul trash etc.

By Jerry L’Ecuyer & Frank Alvarez

Dear Maintenance Men, I am planning major remodel work to my 4plex and need some advice. My contractor has told me not to worry and he will have everything under control but I know that city inspections can cause serious delays if we are not ready for them or do something wrong. I am not an expert or experienced in construction, what should I watch for as far as the actual inspections are concerned?

Bob-

Dear Maintenance Men: I am going to university and want to use my DIY skills to supplement my income. Being that I live in a college town, there are a lot of rentals aimed at students. Since students are sometimes hard on their living quarters and move a lot, I figured there might be a maintenance market for repairs and making rooms and rental units rent ready. I don’t have a lot of money to invest in tools and want your recommendation for the minimum I might need tool wise to get started?

Bryan Dear Bryan: Good thinking Bryan, you might just be on to something; students can be a bit hard on rental units! Keeping in mind that as a college student yourself, you have limited funds, so other than a cordless drill, we will leave power tools out of the picture. The majority of the repairs will involve drywall, plumbing and cleaning. Other than light bulbs, leave the electrical to the pros.

Basic Tools.

Retractable utility knife 5 in 1 paint scraper Drywall saw Drywall mud and tape Bucket Hacksaw Claw hammer Tape measure 25’ Caulking gun 6 way screwdriver Adjustable wrench Channelock tongue & groove pliers Small hand snake for bathroom sinks.

Toilet plunger broom and dust pan Gloves Flashlight Safety glasses Step stool Cordless drill/screwdriver This is a limited tool set used for light duty work. Try to buy quality tools. Many can be found at garage sales for a fraction of the retail price. With these tools, you will be able to change a faucet, repair drywall holes, unclog bath

Bob, It is not often we are able to share our experience on the actual General Contracting and building side of our business so, thank you for your question.

We have listed the top reasons why professionals do not pass inspections taken from a 2015 JLC (Journal of Light Construction) survey.

Foundation: Improper reinforcement or support of rebar Wall Framing: missing fire-blocks, hold down straps etc.

Floor framing: missing anchor bolts, sheeting nails

missing joist.

Trusses: bracing not installed, improperly connected to wall plate.

Roofing: over driving of nails in shingles, missing nails, incorrect felt.

Window and Door: improper flashing, inadequate fire

rating, improper weather stripping.

Handrail: improper height or spacing.

Plumbing: missing nail plates, improper pipe support Electrical: missing grounds, GFCI protection, labeling

of circuits.

Decks: deck not built according to the plans, improper handrail installation.

Dear Maintenance Men: I have been contemplating the purchase of a high pressure sprayer for my employees to use in maintaining and cleaning around my apartment buildings. Because these pressure washers produce a powerful stream of water, I am worried about my employees hurting themselves or damaging the building. What size machine do you recommend and how safe are they to use? Should I rent one first?

Julia Dear Julia: As with any large ticket items it is always prudent to “try before you buy”. Fortunately there are a variety of rental places to choose from which carry all sizes, makes and

(continued on page 13)

12

:RENTAL ALLIANCE UPDATE APRIL 2016

www.rhaoregon.org

Dear Maintenance Men: continued from page 12

models.

A rental yard will often use the best and longest lasting machines. Most times these companies can provide you with the best information on the products in regards to maintenance, wear & tear, life expectancy and performance.

In regards to workers safety, look at the operators manual for the best advice on personnel safety wear and use. These machines can produce a very powerful jet of water capable of ripping through clothing, skin and even break small bones.

You should always wear goggles, leather gloves, and steel toe leather work boots with nonskid soles.

Stucco & wood siding is especially susceptible to damage when using a power washer. Use the lowest setting and wide spray nozzle to avoid damage. Lightly mist stucco surfaces if cleaning is your objective. Keep nozzle adjusted to spray not stream and approx. 2’ to 3’ away from the surface.

As with most things, proper training will help insure safe usage of power tools.

Bio: Please call: Buffalo Maintenance, Inc for maintenance work or consultation. JLE Property Management, Inc for management service or consultation. Frankie Alvarez at 714 956-8371 Jerry L’Ecuyer at 714 778-0480 CA contractor lic: #797645, EPA Real Estate lic. #: 01460075. Certified Renovation Company Websites: www.BuffaloMaintenance.com & www.ContactJLE.com www.Facebook.com/BuffaloMaintenance

Presidents Message: continued from page 4

Monarch Hotel. You can check both of these classes out on the RHA website, http://rhaoregon.org/.

Please remember to go out and exercise your voting rights in May. You wouldn’t want those rights to atrophy!!! As for Fair Housing month, know that we really observe it every day of every month of every year since April 11th, 1968. Remember that RHA Oregon is a resource for training and answering questions about fair housing. And please be sure to let us know if there is anything that we can do to help you.

Sincerely, John Sage President RHA Oregon Stegmann Insurance Agency Inc.

The RHAOregon Mission The Rental Housing Alliance Oregon is a group of rental housing owners and managers in the state of Oregon who have joined together for the purposes of: • Providing information to improve the knowledge of rental owners and managers.

• Enhancing the reputation of “landlords” by promoting professional practices.

• Assisting local public officials on various community endeavors relating to public or private housing. a

The Update is a monthly publication of Rental Housing Alliance Oregon • 10520 NE Weidler St, • Portland, OR 97220 • Phone 503-254-4723 • Fax 503-254-4821 • www.rhaoregon.org • Hours: Monday through Friday 9am to 5 pm Editorial Staff: Cari Pierce • Graphic Designer Teresa Carlson Publisher: The Rental Housing Alliance Oregon The opinions expressed in this newsletter are those of the authors and do not reflect those of the Board of Directors or the newsletter editor or committee.

All advertising inquiries should be directed to Cari Pierce at 503-254-4723.

Please notify the RHAOregon office of any address changes.

www.rhaoregon.org

RENTAL ALLIANCE UPDATE APRIL 2016

13

WORK SMARTER NOT HARDER: continued from page 11

your most important tasks of the day. Why not? Because email messages are a time-suck that often ends up distracting you. Before you know it you’re devoting your day to other people’s priorities instead of your own.

Working smarter and not just harder is the key to personal and professional success, good health, and more opportunities to be “busy about” enjoying your life.

Go for it!

AppFolio provides web-based property management software that allows residential property managers to more effectively market, manage and grow their business. AppFolio’s software solution includes complete accounting functionality, integrated marketing, resident screening, online payments and property management.

AppFolio is committed to industry education and is the provider of PropertyManager.com and GreenPropertyManagement.com-two online education resources for property managers. To learn more, please visit us at www.appfolio.com or call 866.648.1536.

14

:RENTAL ALLIANCE UPDATE APRIL 2016

www.rhaoregon.org

POLITICS IS THE ONLY GAME FOR ADULTS…ALL THE REST ARE FOR CHILDREN

By Cindy Robert, RHA Oregon Lobbyist

Often attributed to President Kennedy, this sentiment likely derives from Robert A. Heinlein’s statement about politics that “It's rough and sometimes it's dirty and it's always hard work and tedious details. But it's the only sport for grownups.”

The adage had long been on a sticky note on my bulletin board – a source of mild amusement as I went about my work rather than a stimulator of deep thought.

I threw the sticky note away today.

A game has opponents – adversaries – who work hard to defeat the other side and parade away as the victor.

You never see one team say to another “Hey, let’s work together to see how many points we can score” or “Let’s wear the same color jersey and set aside our rivalry for the day.”

The two sides were distinct and equally determined during the short session. The majority party took advantage of their time together to push their progressive policy agenda, something others believe short sessions should preclude. Minority party tactics included excruciatingly long floor sessions where motions to refer bills back to committees happened persistently, the bills were required to be read in full before voting (taking over 5 hours for one bill), motions were made to amend bills on the floor (I hadn’t seen this in my 26 years), and vote explanations went on for inordinate periods.

The gaming is not reserved for legislators… Interest groups are increasingly using the initiative petition process and the threat of potential ballot measures to leverage legislative change. Lobbyists up their game, increase their intensity and flex their influence in order to be heard. One legislator actually spoke publicly about the bad behavior of lobbyists this session accusing them of using “outright lies” in order to win.

Politics should not be a game. The outcomes are too real.

The results are not part of a season record, newspaper box score or internet electronic scoreboard – they are the foundation for our communities, schools, businesses and lives.

One of the wise men at the legislature told me that delays

are all the minority party has to be heard – not playing by the normal rules is their only leverage when the majority party is seemingly advancing policy without them. And, one Senator said by causing delays they give people more time to think and reconsider the decisions they are about to make.

Perhaps these are the reasons for the events I witnessed, and perhaps they are legitimate strategies and motives.

But in my mind the 2016 Legislative Session was a mismatched competition where the majority party was playing King of the Hill, while the minority party was rolling the dice in the game Aggravation.

32 days…284 bills…25% pass…Lots of ups and downs Chutes and Ladders – “This delightful game is simple and easy to play, even for children who can’t read. Fun pictures help kids understand the rewards of doing good deeds as they climb up the ladders and the consequences of naughty ones as they slide down the chutes.” ** ** Actual verbiage from game directions.

Oregon’s third “short session” since voters passed the ballot measure in 2010 moving us to annual sessions provided evidence that we may have unwittingly created a monster.

Theoretically, the short sessions were to be about tweaking the budget (after all, budgeting two years in advance takes a crystal ball we just do not have), technical fixes to policies already passed, and dealing with emergencies. But this session we saw some major changes to long standing state policies. Thwarting looming ballot measures and preparing for the imminent campaign season seemed to be the major catalyst for much of the legislation.

Immediately upon adjournment, the press began reporting on the heights the Democrats were able to climb to while Republicans accused the majority party of bad behavior and a looming downward spiral for the state if thing continue on in the same manner.

Minimum Wage Payday - “As any financial adviser will tell you, one way to get ahead financially is to make good Deals. It’s the American way! So take advantage whenever you can.” (continued on page 17)

www.rhaoregon.org

RENTAL ALLIANCE UPDATE APRIL 2016

15

**Effective January 1, 2016 **

There will be a Late Fee charge to accounts with an outstanding balance of 30 days late or more. The amount of the charge will depend on the balance due on the account but will be no more than $35.oo.

Example: $10.00 outstanding balance then late fee will be $10.00, if outstanding balance is $35.00 then late fee will be $35.00, all outstanding balances over $35.00 the late fee will be $35.00

Proposed changes to the RHA Oregon By-Laws (proposed changes will be voted on at the General Membership Meeting in May 2016) ARTICLE IX - INDEMNIFICATION Section 1 - Nonliability of Directors. The Directors shall not be personally liable for the debts, liabilities or any other obligations of the corporation.

Section 2. - Indemnification of Directors and Officers.

The Directors and Officers of the corporation shall be indemnified and held harmless by the Corporation to the fullest extent permitted under the laws of the State of Oregon.

16

:RENTAL ALLIANCE UPDATE APRIL 2016

www.rhaoregon.org

POLITICS IS THE ONLY GAME FOR ADULTS: CONTINUED FROM PAGE 15

President Obama publicly praised Oregon this week for just having adopted the highest minimum wage in the country. After two false starts from the Governor, the Senate Democrats rejiggered the minimum wage bill into one that passed with only Democrats supporting.

traditions in land-use, zoning and construction while providing landlord restrictions that were far from what was originally introduced.

Beginning in 2023 the frontier counties will remain $1.00 below, and Metro UGB will be $1.25 above the rest of the state, which will be increased by the CPI each year thereafter.

HB 4143 requires landlords in Oregon to give 90-day notice for rent increases, prohibits increases in first year of a month-to-month tenancy, makes a technical fix regarding egress requirements and allows landlords to charge $250 (up from $50) for smoking in a unit when it is prohibited.

SB 1533 altered the ban on inclusionary zoning ("IZ”) requirements for affordability by allowing a local government to adopt IZ for new multifamily The SB 1532 minimum wage increase is based on three development over 20 units if certain incentives are state regions with three different wage sets: 1) The Metro Urban Growth Boundary...will increase provided to the developer. The bill also lifts the ban on construction excise taxes (currently reserved for to $9.75 in July of 2016, and move gradually to schools) allowing local government to adopt up to 1% of $14.75 by 2022. the permit value for residential construction. The tax 2) The "frontier counties"... increase to $9.50 in July revenue all goes to local and state housing affordable 2016 and move to $12.50 by 2022...Frontier counties are as follows: Baker, Coos, Crook, Curry, housing related programs and incentives.

Douglas, Gilliam, Grant, Harney, Jefferson, Land use changes were forged in HB 4079 which allows Klamath, Lake, Malheur, Morrow, Sherman, affordable housing pilot projects outside the urban Umatilla, Wallowa, and Wheeler. growth boundary, and SB 1573 which allows annexation 3) The rest of the state....start at $9.75, and grow to without a vote of people when standard requirements $13.50 by 2022. met and the land owner and city council agree.

Coal-to-Clean / Renewable Energy Mandate Risk – “Unlike most games, RISK demands careful planning before you actually start to play.”

Like the minimum wage, this legislation sought to head off a proposed ballot measure. Oregon utilities and environmental groups agreed to most of the provisions before session even started. They had sign off by the Governor, who seemingly skipped over any counsel from her Public Utilities Commission.

SB 1547 implements timetables and 2030 deadline for the elimination of coal generated electricity being sold to consumers in Oregon and requires PacifiCorp and PGE to have a 50% Renewable Portfolio Standards by 2040.

Passage of this bill seems to have blocked any path for Carbon Cap and Trade legislation in the foreseeable future. Some legislators who pledged support declared this is the end to green energy legislation that they believe leads to increased costs for ratepayers.

Housing Monopoly – “The object of the game is to become the wealthiest player through buying, renting and selling property.”

A package of four bills broke decades-long policy www.rhaoregon.org

Increased Lodging Tax Clue – “To win this game, you must determine the answer to these three questions: Who done it? Where?

And with what weapon?”

In this case, Representative Nancy Nathanson in Eugene with a starter gun.

HB 4146 increases our current lodging tax. Though the bill does not make reference to it, the reason is the state subsidization of $25 million for the 2021 World Track & Field Championship to be held in Eugene. For the next four years, the state tax (some local governments also assess) is increased from 1% to 1.8%, before it settles at 1.5% for the long term.

The request was larger in the beginning, but was cut twice in order to get enough votes. The money will go to Travel Oregon, the State’s tourism marketing agency, which will then decide how it will be used…no clues needed.

ADDITIONAL PASSED LEGISLATION TRACKED BY RHAO (continued on page 18) RENTAL ALLIANCE UPDATE APRIL 2016

17

PREFERRED VENDORS: .

POLITICS IS THE ONLY GAME FOR ADULTS: CONTINUED FROM PAGE 17

HB 4081 House Bill HB 4081 simply extends the sunset from June 30, 2018 to June 30, 2022 for property tax exemption available to property of a nonprofit corporation that, for tax year 2012-13, was actually offered, occupied or used as low-income housing and granted exemption under ORS 307.130 by the county in which property is located.

SB 1582 Senate Bill 1582 creates the Local Innovation and Fast Track (“LIFT”) housing program to be developed and implemented by the Housing and Community Services Department and the Oregon Housing Stability Council, to increase state-owned affordable housing that may be purchased or rented by low-income households. LIFT will build new affordable housing for low income families with $40 million in bonds pursuant to Article XI Q of the Constitution that were authorized during the 2015 session.

The intent of SB 1582 is to provide high-level guidance about how the department will execute the LIFT program, including specifications about how the agency will comply with the constitutional requirement to own or operate the properties financed with the bond proceeds. Stakeholders have been engaged to design a program that seeks to contain costs, maximize the number of units, serve geographically diverse areas of the state, and serve clients in the Department of Human Services system.

DEFEATED LEGISLATION OF NOTE HB 4001 – Original tenant protection bill • First concept voided ability to use no cause termination • Printed version required landlord to give 90-day notice of no-cause termination • Landlord was then required to pay relocation costs to tenant in amount of one month’s rent • Required 90-day notice for rent increases (is in final bill HB 4143) • Prohibited rent increases in first year of tenancy (only applies to first year of month-to-month in HB 4143) • Required certain information to be provided in rent increase notice • Moved rebuttal presumption to landlord, making it their responsibility to show that they did not terminate tenancy in retaliation for complaint by tenant • First concept required landlord to send termination notice and explanation to Housing & Community Services (HCS) and for landlord to list basis for any rent increase over 5% per year • Amended IZ preemption to allow new regulations limiting rent increases in new residential housing for sale or rent • Authorized local government waiver of building code or zoning requirements for emergency shelters • Authorized local governments to waive certain state codes when vacancies fall below 4% or when housing emergency declared *NOTE this is a shortened version of the report actually provided in order for the article to be placed in the newsletter it had to be slimmed down. To see the full report visit rhaoregon.org/ advocacy.

18

:RENTAL ALLIANCE UPDATE APRIL 2016

1031 EXCHANGES / REITS TENANCY IN COMMON

Beutler Exchange Group, LLC P.503-748-1031, P.844-414-1031 Email: toija@beutlerexchangegroup.com www.BeutlerExchangeGroup.com NW Exchange Facilitators, Inc., Sloan Kimball P.503-893-9425 Consultation & Facilitator Services Email: sloanenwexchange.com Peregrine Private CapitalCorp P.503-241-4949 5000 Meadows Rd. #230 Lake Oswego, OR 97035 rs@peregrineprivatecapital.com Tryon Equities LLC & Rimrock Property Management Michael Templeton P.O. Box 775, Sherwood, OR 97140 Phone 503-713-7291 Email:mtempleton@tryonequities.ccom www.rimrockpropertymanagement.com

ACCOUNTING/BOOKKEEPING

Balancing Point, Inc., Sandy Buhite-Landis P.503-659-8803 C.503-504-9466 8189 SE Clackamas Rd., Milwaukie 97267 Email: info@balancingpt.com Kendall Consulting Accounting and Business Consulting 1100 NE 28th Ave., Ste 101 Portland, OR 97232 P.503-206-5660 Email: adam@kcportland.com Portland Tax Co. Full Service Tax and Accounting P. 503-258-0700 F. 503-256-1527

ADVERTISING / MARKETING From Here 2 There Helping solve business challenges to reach your goals.

Ami Stevens, P.503-407-3663 Email: astevens@fromhere2there.com Rental Housing Journal P.503-221-1260 News for Ppty Managers & Owners www.thelandlordtimes.com

APPLIANCE-RENT -SRVS- LEASE Azuma Leasing BJ Rosow, P.800-707-1188 P.512-236-9000, F.512-239-9009 2905 San Gabriel St. #218 Austin, TX 78705

APPLIANCE-SALES ONLY G&C Distributing Company Tony Kavanagh, P.503-288-0221 1205 NE 33rd, Portland 97232

Standard TV & Appliance Joe Mosee & Cathy Mosee P.503-619-0500, C.503-888-6927 3600 SW Hall Blvd, Beaverton 97005

APPLICANT SCREENING

Complete Screening Agency LLC Jacob Turner & Tiffany Webb P.800-827-3130 www.complete-screen.com Email: info@complete-screen.com www.rhaoregon.org

PREFERRED VENDORS: . Dual and Affiliate members support the interest of rental housing through their membership in RHA

National Tenant Network Marcia Gohman P.503-635-1118, F.503-635-9392 P.O. Box 21027, Keizer 97303 www.ntnonline.com RHA Oregon P.503-254-4723, F.503-254-4821 Fast,affordable tenant screening www.rhaoregon.org Email: info@rhaoregon.org TrueSource Screening, LLC David Mustard P.888-546-3588, F.888-546-3588 www.truesourcescreening.com

ASPHALT PAVING

Benge Industries Parking Lot Maintenance Service Corey Wilkerson P.503-803-1950 Email: corey@bengeindustries.com

CARPET CLEANING

Americlean Inc., Since 1972 We are very good at what we do Frank Porter, P.503-771-0554 Email: info@iloveamericlean.com www.iloveamericlean.com Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching,repairs and flood service.

Email: marksandstrom321@comcast.net Dura Clean Carpet Cleaning Upholstery, Pet Odor Removal, Flood Service P. 503-914-8785, F. 503-372-9163 www.duracleanllc.com Email: dura-clean@comcast.net O’Meara Carpet Cleaning P.503-538-1983, 503-620-5005 Cleaning, Pet Odor

Hal’s Construction, Inc. CCB#34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: halspave@easystreet.net

CARPET SALES

ASSOCIATIONS

Contract Furnishings Mart-Vancouver Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver 98682 www.cfmfloors.com

Metro Area Smoke Free Housing Project P.503-718-6145 www.smokefreeoregon.com

ATTORNEYS

Bittner & Hahs, P.C. Andy Hahs, P.503-228-5626 4949 SW Meadows Rd #260 Lake Oswego, OR 97035 Broer & Passannante, P.S. Mark G Passannante, P.503-294-0910 1001 SW Fifth Ave, Ste. 1220 Portland, OR 97204 Warren Allen LLP Jeff Bennett. P.503-255-8795 850 NE 122nd Ave. Portland, 97230 Protecting landlords’ rights in Oregon and Washington for over 25 years Law Offices of Richard Schneider, LLC P.503-241-1215, www.rbsllc.com 2455 NW Marshall St #11 Portland 97210, Business formation - LLCs Scott A. McKeown, P.C. Scott McKeown, P.503-224-1937 8700 SW 26th Ave Ste S. Portland, 97219 Email: scottmckeown@comcast.net Murphy Law Group P.C. Always representing ONLY landlords Tim Murphy P.503-550-4894 621 SW Morrison St. Ste 1225 Portland,97204

BASEMENT WATERPROOFING John’s Waterproofing,

CCB# 15830 Crawlspace Waterproofing P.503-233-0825 Fully Staffed www.johnswaterproofing.com

CARPENTRY & REPAIRS

G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialists Email: gandgconstruction@me.com

www.rhaoregon.org

Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching, repairs & Flood Srvs Email: marksandstrom321@comcast.net

Contract Furnishings Mart-Portland Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com Contract Furnishings Mart-Hillsboro Rebecca O’Neill P.503-716-4848 4865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com Contract Furnishings Mart-Tigard Jim Plath P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com Contract Furnishings Mart-Clackamas Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 Email: info@cfmfloors.com Contract Furnishings Mart-Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr, Beaverton, OR 97005 Email: garrett.anderson@cfmfloors.com Contract Furnishings Mart - Gresham Ross Williams P. 503-328-7260 3108 NE 181st Ave., Gresham 97230 www.cfmfloors.com

The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 Email: joe@floorstoreportland.com

COLLECTION AGENCIES

Anderson & Associates Credit Services, LLC P.503-293-5400, F.503-813-2159 P.O. Box 230286, Portland, 97281 Email: andersoncollectionagency@gmail.com

CONCRETE

Hal’s Construction, Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR 97045 www.halsconstruction.com Metro Sidewalk Repair P. 503-875-7900 Concrete Water Proofing, Maintenance & repair and new structure installation

DOORS

Goose Hollow Window Co Inc. CCB# 53631 Mary D. Mann, P.503-620-0898 Email: marymann@goosehwc.com Goosehwc.com Energy Trust Trade Ally

DUCTLESS HEATING & COOLING

Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas Email: info@oregonductless.com www.oregonductless.com

ELECTRIC

DeKorte Electric, Inc. DDB# 159954 P.503-288-2211 14865 SW 74th Ave., #170 Tigard, OR 97224 Rental Housing Maint Service CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Email: garyindra@rentalrepairs.com Squires Electric Joe Squires, P. 503-252-1609 657 SE Yamhill St., Portland, OR 97214 www.SquiresElectric.com

ENERGY EFFICIENCY

Energy Trust of Oregon Existing Multi Family 421 SW Oak St., Suite 300 Portland, OR 97204, P. 1-877-510-2130 www.energytrust.org/multifamily

ESTATE PLANNING

Law Offices of Richard Schneider, LLC P.503-241-1215 2455 NW Marshall St #11 Portland, OR 97210 www.rbsllc.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com

EVICTIONS

Action Services Wally Lemke, P.503-244-1226 15 82nd Dr., #20 Gladstone, OR 97027 Your eviction & process Service Specialist RENTAL ALLIANCE UPDATE APRIL 2016

19

PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA Barrister Support Service P.503-246-8934 Evictions, 1st Appearance, Process Serving www.barristersupport.com Landlord Solutions P.503-242-2312, F.503-242-1881 P.O. Box 7087, Portland 97007 Online evictions & First Appearance www.landlord-solutions.com Oregon Legal Assistance Srvs P.503-954-1009, F.971-266-8372 Evictions, small claims and Process Servicing

FINANCIAL SERVICES American Commercial Mortgage Network Al Williams, P.206-264-1325 1366 91st Ave. NE Clyde Hill, WA 98004

Chase Commercial Term Lending Tom Barbour, P.503-598-3657 Steve Mozinski, P.503-598-3661 Email: steve.mozinski@chase.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com Titus & Associates Insurance and Financial Srvs Tim Titus, P.971-224-5961 ext. 4820 Our Apartment Owners Insurance Program is unlike the Competition www.titusins.com Email: ttitus@titusins.com Vince Kingston Mortgage Loan Officer NMLS #291740 Eagle Home Mortgage P. 971-221-8525 direct Email: vince@vincekingston.com

FIRE/WATER DAMAGE RESTORATION Servpro Serving North Portland, Lake Oswego & West Linn P. 503-283-3658 F. 503-444-7130 www.servpronorthportland,com

FIRE SAFETY

Tualatin Valley Fire & Rescue Eric T. McMullen, P.503-612-7000 7401 SW Washo Ct. Ste 101 Tualatin, OR 97062 Email: eric.mcmullen@tvfr.com

FLOOR COVERING

Contract Furnishings Mart - Vancouver Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver, 98682 www.cfmfloors.com Contract Furnishings Mart - Portland Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com Contract Furnishings Mart - Hillsboro Rebecca O’Neill, P.503-716-4848 4865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com

Contract Furnishings Mart - Tigard Jim Plath P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com Contract Furnishings Mart - Clackamas Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 Email: info@cfmfloors.com Contract Furnishings Mart - Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr, Beaverton, OR 97005 Email: garrett.anderson@cfmfloors.com Contract Furnishings Mart - Gresham Ross Williams, P. 503-328-7260 3108 NE 181st Ave., Gresham 97230 www.cfmfloors.com Eaton General Construction CCB# 154142 Eric Eaton, P.503-539-0811 All Types of Floor Covering www.eatongeneral.com J & B Hardwood Floors, Inc Jim Cripps, P.503-519-4920 Email: jandbhardwoodfloors@gmail.com Rental Housing Maint Svcs CCB# 163427 Gary Indra, P.503-678-2136 Vinyl, VCT, Ceramic, Hardwood The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 Email: joe@floorstoreportland.com

FORMS

RHA Oregon Attorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821 www.rhaoregon.org

GENERAL CONTRACTORS

Advanced Construction & Repair CCB#181918 Residential & Light Commerical Remodeling www.advancedconstructionpdx.com Licensed and Bonded, Insured 503-841-1323 Clear Water Construction Services - CCB# 194703 Both Residential & Commercial Service P. 503-974-6654, F. 503-217-0308 Email: daleh@cwcsnw.com Web Site: www.cwcsnw.com

Certified Services CCB# 184070 Full service repairs and Maintenance Mark Sandstrom, P.503-313-7963 Email: mpsandstrom@comcast.net G&G construction Inc. P.503-826-9404 Maintenance & Painting Specialist gandgconstruction@me.com Email:garyindra@rentalrepairs.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all

HAULING

Junk Away Hauling CCB# 177966 P. 503-517-9027 Licensed bonded insured trash outs Email: jcdoud@msn.com

HEATING & COOLING

Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233 Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas Email: info@oregonductless.com www.oregonductless.com Pyramid Heating & Cooling CCB#59382 P.503-786-9522 Serving the Portland Metro area Email: info@pyramidheating.com

HEATING OIL

Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233

HEATING OIL TANK

Soil Solutions Environmental Services Tank Locating, Sampling, Decommissioning and DEQ Certified Clean-ups P. 503-234-2118 Email: info@soilsolutions-environmental.com www.soilsolutions-environmental.com

HOUSING AUTHORITIES Housing Authority of Portland Jill Smith, P.503-802-8565 135 SW Ash St. Portland, 97204

INSULATION

Uptown Properties CCB# 198205 AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bonded www.uptownpm.com

Goose Hollow Window Co inc CCB#53631 Mary D. Mann, P.503-620-0898 Energy Trust Trade Ally www.goosehwc.com Email: marymann@goosehwc.com

HANDYMAN

INSURANCE

Bluestone & Hockley Real Estate Services Chuck Hodges, P.503-222-3800 9320 SW Barbur Blvd Ste 300 Portland, OR 97219 Email: main@bluestonehockley.com

AAA Oregon Insurance Agency Home-Auto-Comerical-Life Antoinette (Toni) Bradfield Phone: 503-219-6260 600 SW Market St., Portland, OR 97201 E-mail: toni.bradfield@aaaoregon.com

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon 20

:RENTAL ALLIANCE UPDATE APRIL 2016

www.rhaoregon.org

Dual and Affiliate members support the interest of rental housing through their membership in RHA:. PREFERRED VENDORS

American Family Insurance Auto/Home/ Life/ Commerical Larry Thompson Agency P.503-924-2200, F.503-924-2202 15573 SE Bangy Rd, Ste 220 Lake Oswego, OR 97035 Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com Robinson Financial Group Rita J. Robinson, P. 503-557-4997 Group & Indiv. Health Insurance State Farm Insurance Paul Toole, P.503-655-2206 6105 W ‘A’ St #B West Linn, 97068 Stegmann Agency Farmers Insurance John Sage, Insurance Specialist Insuring Property Owners for 25 years P.503-667-7971, F.503-666-8110 202 SE 181st Ave #201, Portland, OR 97233 Email: john.lstegmann@farmersagency.com Wolter Van Doorninck,CPCU Elliot, Powell, Baden & Baker P.503-227-1771, F.503-274-7644 1521 SW Salmon, Portland, OR 97205 www.epbb.com Email: wvandoorninck@epbb.com Titus & Associates Insurance and Financial Srvs Tim Titus, P.971-224-5961 ext. 4820 Our Apartment Owners Insurance Program is unlike the Competition www.titusins.com Email: ttitus@titusins.com

INVESTMENT SERVICES

Peregrine Private Capital Corp P.503-241-4949 5000 Meadows Rd, #230 Lake Oswego, OR 97070 Email: rs@peregrineprivatecapital.com

LOCK SMITH

MR. Rekey of Portland, LLC Serving the greater Portland / Vancouver Areas P. 503-236-7877 C. 512-375-8478 Email: salvadorresendez@rekey.com www.rekey.com/portland

MASON CONTRACTORS

D&R Masonry Restoration Inc. CCB# 99196 Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd, Milwaukie, OR 97222 www.drmasonry.com

MOLD

Real Estate Mold Solutions Lynne Whitney, P.503-232-6653 Free inspections, Testing and Remediation www.realestatemoldsolutions.com

MOVERS-HOUSE

Emmert Development Co Terry Emmert, P.503-655-9933 11811 SE Hwy 212, Clackamas, OR 97015

PAINT / PAINTING

G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialistse Email: gandgconstruction@me.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Prof. Interior & Exterior painting Email: garyindra@rentalrepairs.com Richard Hallman Painting CCB# 142467 Rick Hallman, P.503-819-1210 Quality Interior Painting Since 1992 Rodda Paint Tim Epperly, P.503-572-8191 Email: tepperly@roddapaint.com

PEST CONTROL

Alpha Ecological Pest Control Alexa Fornes, PDX 800.729.3764 1200 NE 112th Ave Vancouver, 98684 Frost Integrated Pest Mgmt P.503-863-0973 Residential.Commercial.

Multi Family www.frostpestfreezone.com NW Pest Control Bruce Beswick, P.503-253-5325 9108 NE Sandy Blvd., Pdx, 97220 www.goodbyebugs.com Email: nwpestcontrol@aol.com Orkin Pest Control Dan Wolcott, Account Manager & Inspector P.503-384-8384 Email: dwolcott@orkin.com

PLUMBING/DRAIN CLEANING Apollo Drain P.503-822-6805 apollo-drain.com facebook.com/apollodrain 24 hour emergency service We gladly quote prices over the phone Liberty Plumbing CCB#176655 Tim Galuza, P.503-888-8830 Re-pipe, Repairs, Water Service Remodel Kitchens & Bathrooms MJ’s Plumbing CCB#36338 Michael LeFever, P. 503.261.9155 1045 NE 79th Portland, OR 97213 ProDrain & Rooter Svcs Inc West 503.533.0430 East 503.239.3750 Drain Cleaning/Plumbing www.prodrainpdx.com

PRINTING & PROMOTIONAL PRODUCTS

Inkberry Print & Promotional Logo’d Promotional Products, Signs & More Pamela Maio, P. 503-706-7711 Email: inkberryprinting@comcast.net www.inkberryprinting.com

PROPERTY MANAGERS

Acorn Property Management, LLC - PDX Katie Poole-Hussa, Property Manager Office: 971-352-6760 Cell: 541-968-1703 www.acornpm.net Action Management Wendi Samperi, P.503-710-0732 The Alpine Group, Inc. Tiffany Laviolette, P.503-641-4620 4800 sw Griffith Dr., #209 Beaverton, OR 97005 www.alpinepdx.com Apartment Community Mgmt 2010 Fairview Ave Fairview, OR 97206 P.503-766-3365 www.acmportland.com Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste300 Portland, OR 97219 Fox Management, Inc. Tressa L Rossi, P.503-280-0241 C.503-750-8124 F.503-280-0242 2316 NE Glisan St Portland, 97232 Email: tressa@foxmanagementinc.com Gateway Property Mgmt P.503-303-8545 www.gatewaypdx.com Property Management Done Right HSH Property Management HONESTY, INTEGRITY, TRANSPARENCY P. 503-305-7204 or 503-305-7365 704 Main St., Ste. 305-5, Oregon City 97045 www.hshmgmt.com Lakeside Property Mgmt Co Michelle Wrege, P.503-828-2283 Finding Home Owners Qualified Tenants www.lakesidepmc.com Micro Property Mgmt.

We focus on the small details P.503-473-3742 Email: jeannie@micropropertymgmt.com

Rental Housing Maint. Svcs CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Email: garyindra@rentalrepairs.com

Prim & Prosperous Property Management Patricia Turner, P. 503-635-8926 Email: turnerfp@yahoo.com

Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 Email: info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

The Garcia Group Ron Garcia, P. 503.595.4747 425 2nd St #230, Lake Oswego, OR 97034 www.GarciaGRP.com

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon www.rhaoregon.org

RENTAL ALLIANCE UPDATE APRIL 2016

21

PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA Titus & Associates Insurance & Financial Srvs HFO Investment Real Estate Tim Titus, P.971-224-5961 ext. 4820 Greg Frick, P.503-241-5541 Our Apartment Owners Insurance Program 2424 SE 11th Ave., Portland 97214 is unlike the Competition www.hfore.com www.titusins.com Hal’s Construction Inc. CCB# 34434 Premiere Property Group LLC Email: titus@titusins.com Brian King, P.503-656-4999 Jim Lutz 20666 S HWY 213 P. 503-750-6388, F. 971-228-8133 Tryon Equities LLC & Oregon City, OR 97045 www.jimlutzccim.com Rimrock Property Management www.halsconstruction.com Email: contactjimlutz@gmail.com Michael Templeton Email: halspave@easystreet.net P.O. Box 775, Sherwood, OR 97140 The Garcia Group Phone 503-713-7291 Seal Coat Specialties, LLC-OR Ron Garcia, P. 503-595-4747 Email: michael@rimrockpropertymanagement.com CCB#197991 WA Seal CSL 882m3 5320 SW Macadam Ste 100 www.rimrockpropertymanagement.com Asphalt maintenance Portland, OR 97239 Chuck Jordan, P.503-914-9837 www.4-homes.com Uptown Properties Email: sealcoatspecialties@hotmail.com Chris Shepard, P.520-204-6727 2830 NW 29th Portland, 97210 RESTORATION/RECONSTRUCTION SEWER www.uptownpm.com Eaton General Construction CB# 154142 Soil Solutions P.503-539-0811 Environmental Services Voss Property Management Full Service General Contractor Sewer inspection and repair Richard Voss, P.503-546-7902 www.eatongeneral.com P. 503-234-2118 6110 N Lombard St. PDX, 97203 Email: info@soilsolutionsenvironmental.com Servpro www.soilsolutionsenvironmental.com Serving North Portland, Lake Oswego & West Linn RADON P.503-283-3658 F. 503-444-7130 Soil Solutions STRIPING www.servpronorthportland.com Environmental Services Benge Industries Radon Testing and Mitigation Rental Housing Maint Svcs CCB# 163427 Parking Lot Maintenance Services P. 503-234-2118 Gary Indra,P.503-678-2136 Corey Wilkerson, P.503-803-1950 Email: info@soilsolutionsenvironmental.com Fully Licensed to do it all Email: corey@bengeindustries.com soilsolutionsenvironmental.com Email: Garyindra@rentalrepairs.com www.roofpdx.com Seal Coat Specialties, LLC-OR REAL ESTATE SALES CCB#197991 WA Seal CSL 882m3 ROOFING Bluestone & Hockley Asphalt maintenance Good Affordable Roofing Services LLC Real Estate Services Chuck Jordan, P. 503-914-9837 CCB # 208939 Cliff Hockley, P.503-222-3800 Email: sealcoatspecialties@hotmail.com For all things roofs we do it Good & Affordable 9320 SW Barbur Blvd Ste 300 Call today 971-312-7767 Portland, OR 97219 WATERPROOFING / CONCRETE REPAIR Email: D&R Waterproofing, Inc. goodaffordableroofingservices@gmail.com Chris Anderson Ray Elkins, P.503-353-1650 www.goodaffordableroofingservice.com John L. Scott Real Estate 8890 SE McLoughlin Blvd.

P. 503-783-2442 Milwaukie, OR 97222 Real Estate Roofing Service CCB# 149575 Email: chrisanderson@johnlscott.com www.drmasonry.com Lynne Whitney, P.503-284-5522 Denise L. Goding Free Inspections, WINDOWS / STORM WINDOWS Keller Williams Realty ReRoof and Repairs.

Goose Hollow Window Co Inc CCB# 53631 P.503-336-6378 C.503-799-2970 www.realestateroofing.com Mary D. Mann, P.503-620-0898 www.denisegoding.com Energy Trust Trade Ally SEAL COATING Email: marymann@goosehwc.com Elizabeth Carpenter CRIS Benge Industries goosehwc.com Principle Broker Parking Lot Maintenance Svcs P.503-314-6498, F. 503-882-8680 Corey Wilkerson, P.503-803-1950 Liz@lizcrei.com, www.lizcrei.com Email: corey@bengeindustries.com

Refreshments Offered Thursday 2016 at 6:00pm

* Not sure how to handle a tenant issue? * Do you have a landlord question? * Help, what do I do?

RHA Oregon Conference Annex, 10520 NE Weidler, Portland, OR 97220

22

:RENTAL ALLIANCE UPDATE APRIL 2016

www.rhaoregon.org

Mon-Fri 8am to 5:00pm 1205 NE 33rd l Portland OR 97232 503.281.2100 - p l 503.281.5644 - f

ren

g sin

l hou ta

oregon a

e

ll ia n c e s t 1927

rental housing alliance oregon 10520 NE Weidler Portland, OR 97220

PRSRT STD US POSTAGE PAID PORTLAND, OR PERMIT NO. 655