December 2017 RHA Update Newsletter by Cari Pierce

December 2017

A monthly newsletter published by the Rental Housing Alliance Oregon

rha est. 1927

www.rhaoregon.org

In this issue:

Dinner Meeting … … page 3 RHA Mark Your Calendar … ………… page 5 2018 Class Sched.…

page 6

Angry Occupants… … page 8 Office Message……… page 11 Holiday Dinner… …… page 13 Winter Safety………… page 14 New Form…………… page 15 Vendor Guide………… page 18

FIND EVICTIONS STRESSFUL?

503-‐242-‐2312

Full FED Service First Appearances evict@landlord-‐solutions.com Small Claims

Holiday Dinner Party and Toy Drive Wednesday, December 20, 2017

Table of Contents Holiday Dinner Party | page 3

Holiday Dinner Party and Toy Drive Eastmoreland Golf Club

2425 SE Bybee Blvd, Portland, OR 97202 RHA

TOY

DRIVE

Bring an unwrapped toy to either the RHA Oregon Office at 10520 NE Weidler, Portland, OR 97220 or to the Holiday Party. All toys are donated to families of those who are homeless with children through SnowCap

When: Wednesday, December 20, 2017 at 6:00pm Location: Eastmoreland Gold Club 2425 SE Bybee Blvd Portland, OR 97202 Price: $40.00 if registered by close of business Friday, December 15 $50.00 if registered after close of business Friday, December 15

Dinner Menu Prime Rib Carving Station With: Roasted Red Potatoes Fresh Vegetable Garlic Bread Salad Dessert Beverages: Coffee, Hot Tea, Iced Tea, Lemonade, Soda

You must register to attend Call 503-254-4723 to register or visit the website at: rhaoregon.org/store/category/events. If you register for a dinner meeting and do not show or do not cancel by the Friday before the dinner meeting you will be charged the full price. www.rhaoregon.org

RENTAL ALLIANCE UPDATE DECEMBER 2017

President’s Message

Amid all of the Holiday inspired messaging, shopping and planning there is another common activity many people partake in during December: It is last minute tax planning. Whether you have done so or not in the past, perhaps this year would be a good time to do it. I am talking particularly about every tax payers’ right to a $50 credit for donating to RHA Oregon President a Political Action Committee – commonly called a “PAC”. Ron Garcia What is a PAC? Encyclopedia Britannica offers the following definition:

Political action committee (PAC), in U.S. politics, an organization whose purpose is to raise and distribute campaign funds to candidates seeking political office. PACs are generally formed by corporations, labor unions, trade associations, or other organizations or individuals and channel the voluntary contributions they raise to candidates for elective offices, primarily in the U.S. House of Representatives and the U.S. Senate. PACs may also spend their funds on what are termed independent expenditures— defined in law as a message “expressly advocating the election or defeat of a clearly identified candidate that is not made in cooperation, consultation, or concert with, or at the request or suggestion of, a candidate, a candidate’s authorized committee, or their agents, or a political party or its agents.”

I might add that the tax perk is just the beginning incentive to inspire citizens to participate. When a cause is near and dear to your heart (or financial concerns) many people choose to invest much more. The financial limits are as follows according to OpenSecrets.org “PACs can give $5,000 to a candidate committee per election (primary, general or special). They can also give up to $15,000 annually to any national party committee, and $5,000 annually to any other PAC. PACs may receive up to $5,000 from any one individual, PAC or party committee per calendar year.” There are 2 PACs that I know of (and have some affiliation with) that I would highly recommend to all of the members of the Rental Housing Alliance Oregon. “The Good Landlord PAC” which can be found at: www.goodlandlordpac.com, and the“More Housing Now” PAC at: www.morehousingnow.org.

RHA Oregon BOARD MEMBERS President Ron Garcia, PH. (503)595-4747 President Elect Mark Passannante, PH. (503)294-0910 Vice President Phil Owen, PH. (503)244-7986 Treasurer Sandra Landis, PH. (503)659-8803 Secretary Lynne Whitney, PH. (503)284-5522 Past President John Sage, PH. (503)667-7971 RHA Oregon DIRECTORS Alan Carpenter, PH. (360)772-2197 Elizabeth Carpenter, PH. (503)314-6498 Tamara Collins, PH. (503)932-9388 Jerad Goughnour, PH. (503)303-8545 Jim Herman, PH. (503)645-8287 Charles Kovas, PH. (503)255-8795 Katie Poole-Hussa, PH. (971)352-6760 Mihyun Pratt, PH. (503)969-5412 Rita Robinson, PH. (503)702-0255 Ken Schriver, PH. (503)410-1782 Ami Stevens, PH. (503)407-3663 AJ Shepard, PH. (360)772-6355

RHAOregon OFFICE Monday - Friday 9:00am - 5:00pm PH: (503)254-4723 Fax: (503)254-4821 10520 NE Weidler St. Portland, OR 97220

Why? There is no question that the conversations about the housing crisis throughout Oregon in general and Portland in particular has gotten louder and more divisive. Unfortunately, many politicians are simply not hearing the concerns of property owners and are basing their decisions on the loudest voices in the room, which are often the radical tenant rights activists. Long standing policy practices (like the Tenant Landlord Coalition) have been jettisoned in favor of pushing radical new and financially difficult restrictions onto Oregon landlords in both the Portland City Council chambers and the Oregon State Legislature. (continued on page 7) 4

RENTAL ALLIANCE UPDATE DECEMBER 2017

RHAOregon is committed to educating members to fair housing practices and policies. www.rhaoregon.org

RHA Mark Your Calendar DATE

EVENT

LOCATION

TIME

12/13

Board Meeting

RHA Conference Annex

5:30pm

12/20

Holiday Dinner Party

Eastmoreland Golf Club

6:00pm

12/22

Office early closure

12/25

Christmas Day

RHA Office Closed

1/1

New Yearâ&#x20AC;&#x2122;s Day

RHA Office Closed

1/10

Board Meeting

RHA Conference Annex

5:30pm

1/17

Dinner Meeting

Monarch Hotel

6:00pm

1/20

New Member & Mentor Meeting

RHA Conference Annex

11:00am

12:00pm

INFORMATION

RHA Office Closing Early

SEE January Update

If you register and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the FULL price of the dinner. To purchase event tickets online visit: http://www.rhaoregon.org/store/category/events DATE

CLASSES

LOCATION

TIME

INFORMATION

12/5

Screening Class

RHA Conference Annex

11:00am

12/8

Screening Class

Webex

11:00am

12/14

Screening Class

Webex

7:00pm

1/9

Screening Class

RHA Conference Annex

11:00am

1/11

Creating the Tenancy

RHA Conference Annex

6:30pm

1/12

Screening Class

Webex

11:00am

1/18

Cured in Place Pipes

RHA Conference Annex

11:30am

Taught by Karen Johnson with Apollo Drain

1/23

Landlording 102

Standard TV & Appliance

6:30pm

Taught by an attorney with Warren Allen

1/26

Screening Class

Webex

7:00pm

1/30

Screening Class

Webex

7:00pm

Taught by Katie Poole-Hussa with Acorn Property Management

Class Policy

Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started if space is available. Registered attendees who arrive 15 minutes after the start be aware that your chair may be filled. If you register for a class and then do not cancel at least 48hrs in advance, you will be charged for the class.

Keep Us Informed

Moved? Hired or fired a manager? New email address or phone number? Keep the RHAO office up to date with your current information. Call the office with all changes: 503-254-4723

www.rhaoregon.org

RENTAL ALLIANCE UPDATE DECEMBER 2017

2018 Class Schedule

*Schedule subject to change 6

RENTAL ALLIANCE UPDATE DECEMBER 2017

www.rhaoregon.org

President’s Message CONTINUED FROM PAGE 4

This year’s failed attempt to pass sweeping statewide rent control measures in the legislature (by a single vote) have done little more than embolden the political cause for sweeping changes going forward. Because of this I urge you to donate the largest amount of money you can to either or both of these PAC’s to represent your rights. It may be the best year-end financial investment strategy you can make. Also, Happy Holidays! Ron Garcia, RHA Oregon President

Installation of 2018 directors and officers DECEmber 20, 2017 Directors Continuing to Serve~ One Year Term Remaining Jerad Goughnour Jim Herman Ami Stevens AJ Shepard Katie Poole-Hussa Alan Carpenter Elizabeth Carpenter Mihyun Pratt

www.rhaoregon.org

President President Elect Vice President Treasurer Secretary

Ron Garcia Mark Passannante Phil Owen Sandra Landis Lynne Whitney Nominations for Directors ~

Two Year Term Tamara Collins Ken Schriver Charles Kovas Rita Robinson

The following will continue to serve on the board: Past President John Sage RENTAL ALLIANCE UPDATE DECEMBER 2017

How to Deal With Angry Occupants by Dakota Thornton

As a property manager, you receive more than your daily dose of drama. Much of it happens as a result of spontaneous combustion from angry occupants. Here are some ways to diffuse the situation, often ahead of time, and to keep things running smoothly. We’ve all heard the old adage, “you can’t please all the people all the time.” That’s especially true for property managers when it comes to angry occupants. No matter how hard you work and try to provide a pleasant, safe, livable environment, issues will and do arise. The ultimate difference between the reality of the job and the nightmare of a bad experience: the occupant’s attitude, especially if they are angry—as well as your reaction to that attitude. Being sensitive to occupants’ anger before the issue escalates may turn the heat down instead of up. Here are four of the most common occupant complaints (but, as you surely know, there are many others): Note: These tips can be applied by both commercial and multifamily property managers. Because of this, we wanted to use an all-encompassing term for tenants/ residents, so we refer to them as occupants within this article. Maintenance Issues Make sure you have an efficient, airtight, maintenance resolution system, that doesn’t allow for leaks or blockage—that means a system that is easy to communicate and follow. Be sure that the process for registering complaints is stated clearly in the lease. Maintenance requests should always be in writing. If you can’t fix the issue immediately, at least acknowledge the issue right away, and follow-up within a reasonable time. This shows the occupant that you haven’t forgotten about them. Unavailability A property manager who is hard to find ultimately translates to good occupants who are hard to find. In the digital age, a property manager who is difficult to track down is inexcusable. Always acknowledge an occupant’s issue, even if it’s by email (for example: “So sorry I was out of the office when you came by. I know of your problem and I am working on it. I’ll keep you posted.”). It’s tempting to try to avoid an angry occupant, but your absence will only intensify 8

RENTAL ALLIANCE UPDATE DECEMBER 2017

the anger. Noisy Neighbors In most cases, this issue is out of the jurisdiction of property managers, and not much can be done. It’s usually up to the occupant to resolve the issue (hopefully amicably), or call the cops. One good precaution: make sure your lease contains clear language about quiet hours or noise violations. Pests Non-negotiable: Call an exterminator immediately. Cockroaches, spiders, ants, termites, mice, and rats are nomads. They don’t set up shop in just one unit. Even better: treat the problem before it starts with regular exterminator inspections and treatments. Here are some things to keep in mind (and body) when dealing with an angry tenant: Listen for a long time. This means until the tenant runs out of steam. What he probably needs, right from the start, is an ear, and you’re providing yours. Don’t get defensive, this is the most natural response in the world, but suppress it with every fiber of your being. Instead, practice empathy and concern. This by no means is an admission of guilt or failure. You are not required to bash yourself in the process. Instead, you are joining the occupant rather than beating him. Stay positive. All the negative words you know (including no) won’t help you in this situation. Avoid adding these words into the conversation (and it takes mindfulness and practice to do so: can’t, won’t, don’t, not. Instead of telling the occupant what you can’t do for him or her, tell them what you can do. Give positive suggestions of what can be done. This shows that you are clearly on their side, and working to get the issue resolved. Say things like, “We’re going to find a solution,” and “I’m going to get you an answer.” Use body language to your advantage. Body language is key in getting an occupant to calm down, and look at the issue rationally. Make eye contact while they are speaking, and show that you are paying attention. Nod your head. Lean in. Show concern and empathy. Don’t excuse yourself to answer the phone or a text. (continued on page 9) www.rhaoregon.org

How to Deal With Angry Occupants CONTINUED FROM PAGE 8

Repeat it back. Make sure you clearly repeat the issue to show you completely understand what is making the occupant so angry and frustrated. Avoid turning it into a pity party. Don’t try to make the occupant understand what you are up against, and what you have to deal with, and how the powers-thatbe make your life a living hell. At first, it feels like a great way to make a connection and bond with the occupant, but ultimately, nothing will get resolved, and the occupant will ultimately realize that you are not all that interested in his issue and that getting the matter resolved is hopeless. Tell them what to expect. Report an estimated delivery time for a needed part, or the window of time when maintenance workers will arrive. Creating a mental picture of resolution will help the tenant feel less hopeless. Of course, continue to monitor the situation and follow up, and keep the occupant posted. Say what you mean and mean what you say. Let occupants get used to you being a property manager

of your word. If the sink is meant to be fixed on Wednesday, make sure the plumber is there. Turn “no solution” into an opportunity to improve. If the occupant’s complaint is truly unsolvable (and we know how often this happens), consider it a chance to think about how your property may improve with an alternative solution. Using these tips can turn an angry, frustrated occupant into a loyal fan who may even talk you up to other occupants and recommend the property when spaces become vacant. Calm always wins. Dakota Thornton is the Business Development Coordinator, Manager of Kings III. For more information on how Kings III can help you with your property management communications solutions, visit www.kingsiii.com Reprinted with permission of the Apartment Owners Association of California, Inc. http://www.aoausa.com

For Rent RENT Meeting Space Available

-Are you looking for a great place to have a meeting? -Are you planning an event, but just not sure where to hold it? 935 square feet, audio and video available, small kitchen prep area. Classroom/Banquet tables and chairs. For more information contact: Ami Stevens at 503-407-3663 or RHA Oregon at 503-254-4723 www.rhaoregon.org

RENTAL ALLIANCE UPDATE DECEMBER 2017

Dear Maintenance Men by Jerry Lâ&#x20AC;&#x2122;Ecuyer & Frank Alvarez

Dear Maintenance Men: Our studio units have under counter refrigerators. One of the fridges does not cool and I believe it has a Freon leak. Can this fridge be repaired? Is it worth repairing? Will it leak again? Lou Dear Lou: Yes the fridge can be repaired, however you may want to consider the 50/50 rule. If the repairs reach fifty percent of the replacement cost, it is best to replace the item. If the appliance is a name brand, most likely the replacement parts are available. Common issues related to non-cooling are compressor failure, refrigeration line breakage or crack due to vibration and thermostat or capacitor. The compressor is the most expensive to repair or replace and will most likely go over the 50/50 rule. A leak in the refrigeration line is the hardest to repair properly and has the most likelihood of repeat failure. The thermostat and capacitors are typically easy fixes. Dear Maintenance Men: My resident called and stated the toilet is not flushing properly. I have replaced the flush valve and the flapper valve. The toilet is still slow to flush. What have I over looked? Phillip Dear Phillip: You might have any number of issues at play. First, make sure the flapper valve is letting through enough water. If it flops down too soon, be sure the toilet flush handle is not loose or that the chain or line connecting to the rubber flapper is tight enough. The chain connecting to the flapper should have about an inch of play. You want the flapper to open wide enough to float a few moments before it falls back down and closes off the flush valve. If the flapper is working properly, check that the holes under the rim are not clogged. If you live in an area with very hard water; calcium may buildup in the drain holes under the bowl rim. A partially clogged rim might not allow enough water through the rim to start the vortex motion and slow the evacuation process. Use a stiff toilet bush and a vinegar solution to help remove the calcium buildup under the rim. Lastly is an item lodged in the toilet trap? The items we find most often are small toys, rags, etc. Use a toilet auger to push your way through the 10

RENTAL ALLIANCE UPDATE DECEMBER 2017

trap and clear or pull back any obstructions. A toilet auger is a special tool that has an offset hand crank, a long sleeve handle and a special auger bit at the end to break through a clog or retrieve an obstruction. The auger bit is connected via a flexible shaft to a crank handle that you control. Its reach is about 3 feet. The auger can be found at any hardware store. Dear Apartment Owners, Manager and Maintenance: Remember, the holiday season has started and the demand on your properties only gets worse. Check each stove and oven for proper operation, many residents only turn on their ovens at this time of year, and the problem may be as simple as a blown out pilot light. This time of year sees a higher than normal use of the plumbing, it may be a good idea to snake out or hydro jet your main plumbing lines. In addition, sending a note to each tenant on the proper use of the garbage disposal will be useful. Note what they should and should not put down the disposal unit. A few items to include on this list are: banana peels, potato skins, coffee grounds and any stringy food. Also make sure they turn on the water before using the disposer and put down small amounts of food at a time. Instruct your residents to not use the disposer as a trash can and then turn it on when full, it will clog. Christmas and other holidays also mean more people than usual walking on your property. Is your property safe? What are some of the liabilities to worry about? Check trip and fall hazards. Do you have sprinkler heads sticking up above the grass or landscape near sidewalks? Use pop-up heads to solve this problem. Look for sidewalks that have been pushed up by tree roots. This can be solved with a concrete grinder or replacement of the section and removal of the tree root. Cut any low hanging tree branches and look for branches that may break in heavy winter snow, wind or rain. Check your decking for cracks or damage and inspect the exterior stairways for wear and tear. Inspect all your garage door springs, winter wind and rain may make them heavy causing the door to close or fall unexpectedly. Check all property lighting and timers. Remember: Preventive Maintenance is cheaper than Emergency Maintenance! (continued on page 15) www.rhaoregon.org

From the desk of the RHA Oregon Office Manager As we near the end of another successful year there are a few things to be aware of. With regard to tenant screening in the future it will be important to include the full Application to Rent along with your completed Applicant Screening Authorization form. After the first of the year, in order to streamline turnaround times, be sure to submit both documents up front. The RHA is eagerly anticipating the launch of our new website. Benefits will include; streamlined navigation, enhanced search features, and a new online forms platform. For those who have used online forms in the past, please note your forms history will become unavailable. If you have not already done so please download any previously created forms you may need for your records. Thank you for your patience during this transition period. Our office team is very excited for the coming year and what it has to offer our members. Sincerely, Cari Pierce RHA Oregon Office Manager

www.rhaoregon.org

RENTAL ALLIANCE UPDATE DECEMBER 2017

RHA Oregon’s Annual Drive Toys will be given To families of Those who are homeless wiTh children Through

snowcap

help brighTen The life of a child, bring an unwrapped gifT or gifT card.

Please bring new unwrapped toys to the RHAOregon at: 10520 NE Weidler Portland, OR 97220 OR To RHA’S Holiday Dinner Party GIFTS FOR CHILDREN AGES 9 & UP ARE ESPECIALLY NEEDED

RENTAL ALLIANCE UPDATE DECEMBER 2017

www.rhaoregon.org

RENTAL ALLIANCE UPDATE DECEMBER 2017

Winter Safety

December

Along with keeping warm it is important to keep your family safe. Tualatin Valley Fire & Rescue offers you these tips to help during the colder months! Personal Safety:

Check your smoke and carbon monoxide alarms to ensure they are in working order!  Never operate a barbecue or portable stove indoors! Unvented, these outdoor devices produce DEADLY carbon monoxide!

Monthly FireMonthly Safety Tip Safety Tip For Multi-Family Housing



Electrical Safety:  In the event of a power outage, choose safe alternatives for lighting such as a flashlight or battery-powered lanterns... rather than candles or kerosene lanterns. Fireplace Safety:

Make sure the area around your fireplace is clear of things that can burn, including clothing, decorations, furniture and magazines/papers.  Install a metal fireplace screen or heat-tempered glass door to prevent embers from escaping… as those embers may start a fire.  Fireplace ashes can stay warm for up to a week! So dispose of all ashes safely by using a metal can with lid and keep the metal can at least 10 feet away from your home and/or deck. Never dispose of ashes in a paper bag, box, or other container... such as a plastic garbage can or waste basket. 

General Safety: 

Keep all matches and lighters out of sight and reach from children.

Tualatin Valley Fire & Rescue 503.649.8577

RENTAL ALLIANCE UPDATE DECEMBER 2017

For more fire safety tips, visit www.tvfr.com

www.rhaoregon.org

Dear Maintenance Men CONTINUED FROM PAGE 10

Maintenance Tip: If you had a leak or water intrusion last rainy season and did not fix it … It will most likely leak again this season. Just because it stopped raining does not mean the leak went away! Note: If you would like to see your maintenance question in the “Dear Maintenance Men:” column, please send in your questions to: DearMaintenanceMen@gmail.com Bio: If you need maintenance work or consultation for your building or project, please feel free to contact us. We are available throughout Southern California. For an appointment please call Buffalo Maintenance, Inc. at (714) 956-8371

been involved with apartment maintenance & construction for over 20 years. He is also a lecturer & educational instructor and Co-Chair of the Education Committee of the Apartment Association of Orange County as well as being Chairman of the Product Service Counsel. Frank can be reached at (714) 956-8371 Frankie@BuffaloMaintenance. com For more info please go to: www.BuffaloMaintenance.com Jerry L’Ecuyer is a licensed contractor & real estate broker. He is currently on the Board of Directors and Past President and past Chairman of the Education Committee of the Apartment Association of Orange County. Jerry has been involved with apartments as a professional since 1988.

Frank Alvarez is a licensed contractor and the Operations Director and co-owner of Buffalo Maintenance, Inc. He has

New Form for Relocation Assistance PORTLAND ONLY

www.rhaoregon.org

RENTAL ALLIANCE UPDATE DECEMBER 2017

Silly Season by Marcia Gohman of National Tenant Network

Trying to rent your place any time between Thanksgiving and the New Year? Be very careful! This is the time of year that we call, “The Silly Season.” If you think about it, who would want to move this close to Christmas? Nobody in their right mind! That’s who! Many of us already have Christmas Decorations up; we have purchased a tree or lights and other assorted decor for our homes, front porches and lawns. So why would someone be moving this time of year? Because they HAVE to. Typically the applications we see from December to January 1st have the most inventive information and the most interesting criminal reports we see all year. > On one application under “Why are you moving” “Just got out of the Canadian Navy”.. Canada has a Navy, but he was just released from prison in Washington. That’s close, right? >On another application the applicant listed her name, then we noticed a different last name in her email address and that she signed it with a slightly different name... >The applicant warned the landlord that there was “This one little thing” on her criminal report. Two pages of little things. They apparently all blend together. So what do we do? We take things very slowly. Pay more attention to how the application is filled out, check picture ID more carefully, and ask for a recent pay stub. If the applicant is in a BIG hurry, you tell them it will take you five days to complete your verification process. And no matter how tempting, remember that almost everyone who offers to pay you six months’ rent in advance is a recreational pharmaceutical salesperson (Drug Dealer). Verify all telephone numbers, just today I have found that one phone number was a family member, and one was to a friend who runs a storage facility. The applicant listed that she lived in #6. How did I find that? Google Earth. It’s a great tool for landlords! Plug in the address and see what comes up! Does it appear to be an apartment community? A house? Or is it a strip mall or office complex? If you are given what appears to be a single family residence address, you can call the county tax assessor and get the owner’s name and address. Many counties have a Tax Assessor web site where you can enter the address and find the owner. You still have to find the phone number; use Whitepage.com or anywho.com for that. I subscribe to Whitepages.com Premium which has a wonderful reverse telephone search. If the applicant gives you a number for his/her employer, you can reverse search it and see if the number belongs to the company or is a friend’s cell phone number. One of my favorite tricks, when I know I’m going to talk to a friend or family member, is to call and ask about the rental I heard they have. The family member automatically says, “What?!? We don’t have rentals!”, and bingo. You have verified a fib on the application. I know, I know. This sounds like a LOT of extra work. But it will pay off in the end. You don’t want to start out your New Year in evictions court trying to get that tenant out because you didn’t verify that “One little Thing”.. Once we get to January the company transfers go out and the better applicants re-appear. Until then, just remember: ‘Tis the Season!!

RENTAL ALLIANCE UPDATE DECEMBER 2017

www.rhaoregon.org

Opportunities Available GETTING INVOLVED IS IMPORTANT WHEN IT COMES TO MAKING A DIFFERENCE. RHA OREGON IS ALWAYS LOOKING FOR ACTIVE MEMBERS WHO WANT TO GET INVOLVED WITH AN EVER CHANGING ORGANIZATION AND INDUSTRY. THE FOLLOWING IS A LIST OF COMMITTEES THAT NEED YOUR INVOLVEMENT. CONTACT RHA OREGON AND GET INVOLVED

RHA Oregon LIST OF COMMITTEES Building

Chair: Phil Owen PH: 503-244-7986

Community Relations/Donations Chair: Lynne Whitney PH: 503-284-5522

Dinner/Program Chair: AJ Shepard PH: 360-772-6355

Education

Chair: Katie Poole-Hussa PH: 541-968-1703

Forms

Chair: Mark Passannante PH: 503-294-0910

House

Chair: Lynne Whitney PH: 503-284-5522

RHA Oregon LOBBYIST Cindy Robert PH: 503-260-3431

Legislative

Chair: Phil Owen PH: 503-244-7986

Membership

RHA Oregon OFFICE TEAM Cari Pierce, Office Manager Cari@rhaoregon.org

Menolly Walter, Member Services Rep. Menolly@rhaoregon.org

Chair: Elizabeth Carpenter PH: 503-314-6498

Office

Chair: Phil Owen PH: 503-244-7986

Government Relations Chair: Phil Owen PH: 503-244-7986

Gresham Liaison Jim Herman PH: 503-645-8287

Marketing

Chair: Tamara Collins PH: 503-873-5650 www.rhaoregon.org

RENTAL ALLIANCE UPDATE DECEMBER 2017

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

1031 EXCHANGES / REITS TENANCY IN COMMON Beutler Exchange Group, LLC P.503-748-1031, P.844-414-1031 Email: toija@beutlerexchangegroup.com www.BeutlerExchangeGroup.com

APPLICANT SCREENING Complete Screening Agency LLC Jacob Turner & Tiffany Webb P.800-827-3130 www.complete-screen.com Email: info@complete-screen.com

Peregrine Private CapitalCorp P.503-241-4949 5000 Meadows Rd. #230, Lake Oswego, OR 97035 rs@peregrineprivatecapital.com

National Tenant Network Marcia Gohman P.503-635-1118, F.503-635-9392 P.O. Box 21027, Keizer 97303 www.ntnonline.com

ACCOUNTING/BOOKKEEPING Balancing Point, Inc., Sandy Buhite-Landis P.503-659-8803 C.503-504-9466 8189 SE Clackamas Rd., Milwaukie 97267 Email: info@balancingpt.com The Cobalt Group Accounting and Business Consulting 1100 NE 28th Ave., Ste 100, Portland, OR 97232 P.503-239-8432 Email: info@thecobaltgrp.com Portland Tax Co. Full Service Tax and Accounting P. 503-258-0700 F. 503-256-1527 ADVERTISING / MARKETING From Here 2 There Helping solve business challenges to reach your goals. Ami Stevens, P.503-407-3663 Email: astevens@fromhere2there.com Rental Housing Journal P.503-221-1260 News for Ppty Managers & Owners www.thelandlordtimes.com APPLIANCE-SALES ONLY G&C Distributing Company Tony Kavanagh, P.503-288-0221 1205 NE 33rd, Portland, OR 97232 Standard TV & Appliance Joe Mosee & Cathy Mosee P.503-619-0500, C.503-888-6927 3600 SW Hall Blvd, Beaverton 97005

Scott A. McKeown, P.C. Scott McKeown, P.503-224-1937 8700 SW 26th Ave Ste S. Portland, 97219 Email: scottmckeown@comcast.net BASEMENT WATERPROOFING John’s Waterproofing, CCB# 15830 Crawlspace Waterproofing P.503-233-0825 Fully Staffed www.johnswaterproofing.com

RHA Oregon P.503-254-4723, F.503-254-4821 Fast,affordable tenant screening www.rhaoregon.org Email: info@rhaoregon.org

CABINETRY Angie Schierman Cabinetry Design Contract Furnishings Mart - Beaverton 6050 SW Arctic Dr | Beaverton, OR 97005 503.207.5230 www.cfmfloors.com

ASPHALT PAVING Hal’s Construction, Inc. CCB#34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: office@halsconstruction.com

Nancy Duong Cabinetry Design Contract Furnishings Mart – Clackamas 15140 SE 82nd Dr, Ste.240 | Clackamas, OR 97015 503.656.5277 www.cfmfloors.com

ASSOCIATIONS Metro Area Smoke Free Housing Project P.503-718-6145 www.smokefreeoregon.com

Dan Hunt Cabinetry Design Contract Furnishings Mart – Gresham 3108 NE 181ST Ave | Gresham, OR 97230 503.328.7260 www.cfmfloors.com

ATTORNEYS Bittner & Hahs, P.C. Andy Hahs, P.503-228-5626 4949 SW Meadows Rd #260 Lake Oswego, OR 97035 Broer & Passannante, P.S. Mark G Passannante, P.503-294-0910 1001 SW Fifth Ave, Ste. 1220, Portland, OR 97204 Warren Allen LLP Jeff Bennett. P.503-255-8795 850 NE 122nd Ave. Portland, 97230 Protecting landlords’ rights in Oregon and Washington for over 25 years Law Offices of Richard Schneider, LLC P.503-241-1215, www.rbsllc.com 2455 NW Marshall St #11 Portland 97210, Business formation - LLCs

Dan Cunningham Cabinetry Design Contract Furnishings Mart – Hillsboro 4865 NW 235th Ave | Hillsboro, OR 97124 503.716.4848 www.cfmfloors.com Steve Ballard Cabinetry Design Contract Furnishings Mart – Portland 915 SE Sandy Blvd | Portland, OR 97214 503.963.7812 www.cfmfloors.com Trisha Earle Cabinetry Design Contract Furnishings Mart – Tigard 14160 SW 72nd Ave, Suite 110 | Tigard, OR 97224 503.542.8921 www.cfmfloors.com

VISIT www.fhco.org FAIR HOUSING COUNCIL OF OREGON

RENTAL HOUSING ALLIANCE OREGON SUPPORTS FAIR HOUSING

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates. 18

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Kevin Clark Cabinetry Design Contract Furnishings Mart – Vancouver 11806 NE 65th St | Vancouver, WA 98662 360.989.2393 www.cfmfloors.com

Contract Furnishings Mart - Gresham Ross Williams P. 503-328-7260, Toll Free: 877-824-4236 3108 NE 181st Ave., Gresham, OR 97230 Email: ross.williams@cfmfloors.com www.cfmfloors.com

CARPET CLEANING Americlean Inc., Since 1972 We are very good at what we do Frank Porter, P.503-771-0554 Email: info@iloveamericlean.com www.iloveamericlean.com

The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd, Portland, OR 97206 Email: joe@floorstoreportland.com

Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching,repairs and flood service. Email: marksandstrom321@comcast.net O’Meara Carpet Cleaning P.503-538-1983, 503-620-5005 Cleaning, Pet Odor CARPET SALES Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching,repairs and flood service. Email: marksandstrom321@comcast.net Contract Furnishings Mart - Vancouver Jennifer Evans P.360-896-6150, Toll free: 800-267-6150 11013 NE 39th St., Vancouver, WA 98682 Email: jennifer.evans@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Portland Roger Harms P.503-230-1250, Toll free: 800-275-6722 915 SE Sandy Blvd., Portland, OR 97214 Email: roger.harms@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Hillsboro Rebecca O’Neill P.503-716-4848, Toll Free: 866-498-9850 4865 NW 235th Ave., Hillsboro, OR 97124 Email: rebecca.oneill@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Tigard Jim Plath P.503-542-8900, Toll Free: 800-935-1250 14190 SW 72nd Ave. #110, Tigard, OR 97224 Email: jim.path@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Clackamas Patrick VonPegert P.503-656-5277, Toll Free: 877-656-5232 15140 SE 82nd Dr., Clackamas, OR 97015 Email: patrick.vonpegert@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Beaverton Nicole Dehaan P. 503- 207-5230, Toll Free: 844-214-4220 6050 SW Arctic Dr., Beaverton, OR 97005 Email: nicole.dehaan@cfmfloors.com www.cfmfloors.com

COIN-OP LAUNDRY Wash Laundry Coin/Credit/Debit Laundry Equipment & Service Ed Coon P.971-808-7828 ecoon@washlaundry.com Email: www.washlaundry.com COLLECTION AGENCIES Anderson & Associates Credit Services, LLC P.503-293-5400, F.503-813-2159 P.O. Box 230286, Portland, 97281 Email: andersoncollectionagency@gmail.com CONCRETE Hal’s Construction, Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: office@halsconstruction.com Metro Sidewalk Repair P. 503-875-7900 Concrete Water Proofing, Maintenance & repair and new structure installation DOORS Goose Hollow Window Co Inc. CCB# 53631 Mary D. Mann, P.503-620-0898 Email: marymann@goosehwc.com Goosehwc.com Energy Trust Trade Ally DUCTLESS HEATING & COOLING Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas Email: info@oregonductless.com www.oregonductless.com ELECTRIC On Electric P.503-288-2211 14865 SW 74th Ave., #170 Tigard, OR 97224 Rental Housing Maint Service CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Email: garyindra@rentalrepairs.com Squires Electric Joe Squires, P. 503-252-1609 657 SE Yamhill St., Portland, OR 97214 www.SquiresElectric.com EMERGENCY WATER DAMAGE WaterBear Cleaning & Restoration Water Removal, Dryout Mold/Sewage clean up P.503-554-0417

ENERGY EFFICIENCY Energy Trust of Oregon Existing Multi Family 421 SW Oak St., Suite 300, Portland, OR 97204 P. 1-877-510-2130 www.energytrust.org/multifamily ESTATE PLANNING Law Offices of Richard Schneider, LLC P.503-241-1215 2455 NW Marshall St #11 Portland, OR 97210 www.rbsllc.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com EVICTIONS Action Services Wally Lemke, P.503-244-1226 15 82nd Dr., #20 Gladstone, OR 97027 Your eviction & process Service Specialist IRC Property Management 50% discount for new property management clients P. 503-999-0477 Email: info@ricenterprises Landlord Solutions P.503-242-2312, F.503-242-1881 P.O. Box 7087, Portland, OR 97007 Online evictions & First Appearance www.landlord-solutions.com FINANCIAL SERVICES American Commercial Mortgage Network Al Williams, P.206-264-1325 1366 91st Ave. NE Clyde Hill, WA 98004 Chase Commercial Term Lending Tom Barbour, P.503-598-3657 Steve Mozinski, P.503-598-3661 Email: steve.mozinski@chase.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com Vince Kingston Mortgage Loan Officer NMLS #291740 Eagle Home Mortgage P. 971-221-8525 direct Email: vince@vincekingston.com FIRE / WATER DAMAGE RESTORATION Kennedy Restoration Restoring Lives...Rebuilding Properties Since 1950 P. 503-234-0509 PDX, OR 360-693-5288 VAN, WA www.kennedyres.com Servpro NW Portland Serving the entire state of Oregon P. 503-283-3658 F. 503-444-7130 www.servpronwportland.com FIRE SAFETY Tualatin Valley Fire & Rescue Eric T. McMullen, P.503-612-7000 7401 SW Washo Ct. Ste 101, Tualatin, OR 97062 Email: eric.mcmullen@tvfr.com

RENTAL ALLIANCE UPDATE DECEMBER 2017

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FLOOR COVERING Contract Furnishings Mart - Vancouver Jennifer Evans P.360-896-6150, Toll free: 800-267-6150 11013 NE 39th St., Vancouver, WA 98682 Email: jennifer.evans@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Portland Roger Harms P.503-230-1250, Toll free: 800-275-6722 915 SE Sandy Blvd., Portland, OR 97214 Email: roger.harms@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Hillsboro Rebecca O’Neill P.503-716-4848, Toll Free: 866-498-9850 4865 NW 235th Ave., Hillsboro, OR 97124 Email: rebecca.oneill@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Tigard Jim Plath P.503-542-8900, Toll Free: 800-935-1250 14190 SW 72nd Ave. #110, Tigard, OR 97224 Email: jim.path@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Clackamas Patrick VonPegert P.503-656-5277, Toll Free: 877-656-5232 15140 SE 82nd Dr., Clackamas, OR 97015 Email: patrick.vonpegert@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Beaverton Nicole Dehaan P. 503- 207-5230, Toll Free: 844-214-4220 6050 SW Arctic Dr., Beaverton, OR 97005 Email: nicole.dehaan@cfmfloors.com www.cfmfloors.com Contract Furnishings Mart - Gresham Ross Williams P. 503-328-7260, Toll Free: 877-824-4236 3108 NE 181st Ave., Gresham, OR 97230 Email: ross.williams@cfmfloors.com www.cfmfloors.com J & B Hardwood Floors, Inc Jim Cripps, P.503-519-4920 Email: jandbhardwoodfloors@gmail.com Rental Housing Maint Svcs CCB# 163427 Gary Indra, P.503-678-2136 Vinyl, VCT, Ceramic, Hardwood The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd., Portland, OR 97206 Email: joe@floorstoreportland.com FORMS RHA Oregon Attorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821 www.rhaoregon.org GENERAL CONTRACTORS Clear Water Construction Services - CCB# 194703 Both Residential & Commercial Service P. 503-974-6654, F. 503-217-0308 Email: daleh@cwcsnw.com Web Site: www.cwcsnw.com

Servpro NW Portland Serving the entire state of Oregon P. 503-283-3658 F. 503-444-7130 www.servpronwportland.com Uptown Properties CCB# 198205 AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bonded www.uptownpm.com HANDYMAN Bluestone & Hockley Real Estate Services Chuck Hodges, P.503-222-3800 9320 SW Barbur Blvd. Ste 300, Portland, OR 97219 Email: main@bluestonehockley.com Certified Services CCB# 184070 Full service repairs and Maintenance Mark Sandstrom, P.503-313-7963 Email: mpsandstrom@comcast.net Clear Water Construction Services Providing all types of repairs & maintenance P. 503-974-6654 www.cwcsnw.com

HEATING OIL TANK Soil Solutions Environmental Services Tank Locating, Sampling, Decommissioning and DEQ Certified Clean-ups P. 503-234-2118 Email: info@soilsolutions-environmental.com www.soilsolutions-environmental.com HOUSING AUTHORITIES Housing Authority of Portland Jill Smith, P.503-802-8565 135 SW Ash St., Portland, OR 97204 INSULATION Goose Hollow Window Co inc CCB#53631 Mary D. Mann, P.503-620-0898 Energy Trust Trade Ally www.goosehwc.com Email: marymann@goosehwc.com

Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all

INSURANCE AAA Oregon Insurance Agency Home-Auto-Comerical-Life Antoinette (Toni) Bradfield P. 503-219-6260 600 SW Market St., Portland, OR 97201 E-mail: toni.bradfield@aaaoregon.com

Wieder Works - Darren J Wiederhold Residential Property Maintenance CCB#164323 P. 503-260-2133 ~ F. 503-669-5133 Email: d.wiederworks@yahoo.com I do a little bit of almost everything!

American Family Insurance Auto/Home/ Life/ Commerical Larry Thompson Agency P.503-924-2200, F.503-924-2202 15573 SE Bangy Rd., Ste. 220, Lake Oswego, OR 97035

HAULING Junk Away Hauling CCB# 177966 P. 503-517-9027 Licensed bonded insured trash outs Email: joejunkaway@gmail.com

Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com

HEATING & COOLING Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St., Portland, OR 97233

Robinson Financial Group Rita J. Robinson, P. 503-557-4997 Group & Indiv. Health Insurance

Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas Email: info@oregonductless.com www.oregonductless.com Pyramid Heating & Cooling CCB#59382 P.503-786-9522 Serving the Portland Metro area Email: info@pyramidheating.com

State Farm Insurance Paul Toole, P.503-655-2206 6105 W ‘A’ St. #B, West Linn, OR 97068 Stegmann Agency Farmers Insurance John Sage, Insurance Specialist Insuring Property Owners for 25 years P.503-667-7971, F.503-666-8110 202 SE 181st Ave. #201, Portland, OR 97233 Email: john.lstegmann@farmersagency.com

Willamette HVAC - CCB#56951 P. 503-259-3200 www.willamettehvac.com Residential, Commercial and oil Service

Wolter Van Doorninck,CPCU Elliot, Powell, Baden & Baker P.503-227-1771, F.503-274-7644 1521 SW Salmon, Portland, OR 97205 www.epbb.com Email: wvandoorninck@epbb.com

HEATING OIL Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233

INVESTMENT SERVICES Peregrine Private Capital Corp P.503-241-4949 5000 Meadows Rd., #230, Lake Oswego, OR 97070 Email: rs@peregrineprivatecapital.com RareBird Investor Network Education & networking for Ptld real estate investors P. 503-451-0545 rarebirdinvestors.com

RENTAL ALLIANCE UPDATE DECEMBER 2017

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LANDSCAPE MAINTENANCE Layna’s Cleaning Services Mow, trim, haul, install P. 503-545-0130 Free bids! Habla Español, Insured

ProDrain & Rooter Svcs Inc West 503.533.0430 East 503.239.3750 Drain Cleaning/Plumbing www.prodrainpdx.com

MASON CONTRACTORS D&R Masonry Restoration Inc. CCB# 99196 Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd, Milwaukie, OR 97222 www.drmasonry.com

Rental Housing Maint. Svcs CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Email: garyindra@rentalrepairs.com

MOLD Good Affordable Roofing Services LLC CCB # 208939 For all things mold we do it Good & Affordable Call today 971-312-7767 Email: goodaffordableroofingservices@gmail.com www.goodaffordableroofingservice.com Real Estate Mold Solutions Lynne Whitney, P.503-232-6653 Free inspections, Testing and Remediation www.realestatemoldsolutions.com MOVERS-HOUSE Emmert Development Co Terry Emmert, P.503-655-9933 11811 SE Hwy 212, Clackamas, OR 97015 PAINT / PAINTING Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Prof. Interior & Exterior painting Email: garyindra@rentalrepairs.com Richard Hallman Painting CCB# 142467 Rick Hallman, P.503-819-1210 Quality Interior Painting Since 1992 PAINT REMOVAL Timby’s Dipstrip Tim P. 503-240-9841 We Get The Lead Out www.dipstrip.com PEST CONTROL Frost Integrated Pest Mgmt P.503-863-0973 Residential.Commercial.Multi Family www.frostpestfreezone.com NW Pest Control Bruce Beswick, P.503-253-5325 9108 NE Sandy Blvd., Portland, OR 97220 www.northwestpest.com Email: nwpestcontrol@aol.com Orkin Pest Control Dan Wolcott, Account Manager & Inspector P.503-384-8384 Email: dwolcott@orkin.com PLUMBING / DRAIN CLEANING Apollo Drain P.503-822-6805 www.apollo-drain.com facebook.com/apollodrain 24 hour emergency service We gladly quote prices over the phone MJ’s Plumbing CCB#36338 Michael LeFever, P. 503.261.9155 1045 NE 79th, Portland, OR 97213

Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 Email: info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com PRINTING & PROMOTIONAL PRODUCTS Inkberry Print & Promotional Logo’d Promotional Products, Signs & More Pamela Maio, P. 503-706-7711 Email: inkberryprinting@comcast.net www.inkberryprinting.com PROPERTY MANAGERS Acorn Property Management, LLC - PDX Katie Poole-Hussa, Property Manager Office: 971-352-6760 Cell: 541-968-1703 www.acornpm.net Action Management Wendi Samperi P.503-710-0732 Alpine Property Mgmt & Maintenance Tiffany Laviolette, P.503-641-4620 4800 SW Griffith Dr., #209, Beaverton, OR 97005 www.alpinepdx.com Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste 300, Portland, OR 97219 Fox Management, Inc. Tressa L Rossi, P.503-280-0241 C.503-750-8124 F.503-280-0242 2316 NE Glisan St., Portland, OR 97232 Email: tressa@foxmanagementinc.com Gateway Property Mgmt P.503-303-8545 www.gatewaypdx.com Property Management Done Right IRC Property Management Full Service & Hands-On Management Residential & Commercial P. 503-999-0477 / info@ircenterprises.com Kinetic Properties HONESTY, INTEGRITY, TRANSPARENCY P. 503-305-7204 or 503-305-7365 PO Box 903, Canby, OR 97013 www.kineticpropertiesllc.com Micro Property Mgmt. We focus on the small details P.503-473-3742 Email: jeannie@micropropertymgmt.com

MLK Property Management & Support Services LLC Management & Consulting Oregon License #200308196 Affordable & Conventional Compliance, Consulting, Staffing & Training Services P. 503-760-0088 2410 SE 121st, Suite 102, Portland, OR 97216 Osmundson & Sons Onsite property management & maintenance 17 years of experience P. 503-960-8761 PropM, Inc Michelle Wrege, P.888-780-2938 Finding Home Owners Qualified Tenants www.propmhomes.com RareBird Property Management P. 503-926-6214 info@rarebirdproperties.com www. rarebirdproperties.com Tangent Property Management, Inc. Ann-Marie Lundberg P. 503-594-2101 www.tangentpm.com The Cobalt Group Accounting and Business Consulting 1100 NE 28th Ave., Ste 100, Portland, OR 97232 P. 503-239-8432 Email: info@thecobaltgrp.com The Garcia Group Ron Garcia, P. 503-595-4747 5331 SW Macadam Ave. Suite 361, Portland, OR 97239 www.garciagrp.com Uptown Properties Chris Shepard, P.520-204-6727 2830 NW 29th, Portland, OR 97210 www.uptownpm.com Voss Property Management Richard Voss, P.503-546-7902 6110 N Lombard St. Portland, OR 97203 RADON Soil Solutions Environmental Services Radon Testing and Mitigation P. 503-234-2118 Email: info@soilsolutions-environmental.com www.soilsolutions-environmental.com REAL ESTATE SALES Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste. 300, Portland, OR 97219 Denise L. Goding Keller Williams realty P.503-336-6378 C. 503-799-2970 www.denisegoding.com Elizabeth Carpenter, CRIS LizC Real Estate Investments, LLC C.503-314-6498, F.503-882-8680 Email: liz@lizcrei.com

RENTAL ALLIANCE UPDATE DECEMBER 2017

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Engel & V ölkers - Portland - Lake Oswego Chris Cataldo 503-449-9502 Residential & Commercial Real Estate www.OregonInvestmentInRealEstate.com Norm Rice, Realtor First Class Properties www.1stCP.com Howard Greenfield, P.503-936-6723 Principal Broker, Specializing in multi-family properties at Living Room Realty HowardTheRealtor@gmail.com IRC Real Estate Specializing in Investment Property P. 503-999-0477 Email: info@ircenterprises.com Liz Dauw, Summa Realty, Realty Pro Phone: (503) 880-5561 Specializing in 1-4 Units, Oregon & Washington E-mail: liz@lizdrealtor.com Blog: www.facebook.com/LizdRealEstate HFO Investment Real Estate Greg Frick, P.503-241-5541 2424 SE 11th Ave., Portland, OR 97214 www.hfore.com RareBird Real Estate P. 503-451-0545 Email: info@rarebirdrealestate.com www.rarebirdrealestate.com The Garcia Group Ron Garcia, P. 503-595-4747 5331 SW Macadam Ave Suite 361 Portland, OR 97239 www.garciagrp.com

RESTORATION / RECONSTRUCTION Clear Water Construction Services CCB#194703 Turnovers, Rehabs & Everything Else P. 503-974-6654 ~ F. 503-217-0308 Email: daleh@cwcsnw.com www.cwcsnw.com Kennedy Restoration Restoring Lives...Rebuilding Properties Since 1950 P. 503-234-0509 PDX, OR 360-693-5288 VAN, WA www.kennedyres.com Rental Housing Maint Svcs CCB# 163427 Gary Indra,P.503-678-2136 Fully Licensed to do it all Email: Garyindra@rentalrepairs.com www.roofpdx.com Servpro NW Portland Serving the entire state of Oregon P. 503-283-3658 F. 503-444-7130 www.servpronwportland.com ROOFING Good Affordable Roofing Services LLC CCB # 208939 For all things roofs we do it Good & Affordable Call today 971-312-7767 Email: goodaffordableroofingservices@gmail.com www.goodaffordableroofingservice.com Real Estate Roofing Service CCB# 149575 Lynne Whitney, P.503-284-5522 Free Inspections. ReRoof and Repairs. www.realestateroofing.com SEAL COATING Hal’s Construction Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: halspave@easystreet.net

Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P.503-914-9837 Email: sealcoatspecialties@hotmail.com SEWER Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 Email: info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com STRIPING Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P. 503-914-9837 Email: sealcoatspecialties@hotmail.com WATERPROOFING / CONCRETE REPAIR D&R Waterproofing, Inc. Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd., Milwaukie, OR 97222 www.drmasonry.com WINDOWS / STORM WINDOWS Goose Hollow Window Co Inc CCB# 53631 Mary D. Mann, P.503-620-0898 Energy Trust Trade Ally Email: marymann@goosehwc.com www.goosehwc.com

EMBERSHIP AND ENTOR MEETING

• • • • •

OUR MEMBERS MATTER!

Even numbered months: 4th Thursday at 6pm Odd numbered months: 3rd Saturday at 11am Open to the public Mentoring for new and established members Learn more about RHA Oregon and what membership benefits are offered • Refreshments provided

RHA Conference Annex- 10530 NE Weidler, Portland OR, 97220 22

RENTAL ALLIANCE UPDATE DECEMBER 2017

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