February 2017 RHA Oregon Update Newsletter by Cari Pierce

February 2017

A monthly newsletter published by the Rental Housing Alliance Oregon

rha est. 1927

www.rhaoregon.org

In this issue:

RHA Oregon Dinner Meeting …………… page 3 RHA Mark Your Calendar … ………… page 5 Unauthorized Occupants… ……

page 6

Tax Information……… page 7 Bill Summaries… …… page 9 Landlording 101… …… page 12 Fire Alarm Safety… … page 13 12 Landlord Tips……… page 15

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RHA Dinner Meeting

Table of Contents

Speaker: Nathan Piers-VanderPloeg Financial Advisor with RiceWealth management

RHA Oregon Dinner | page 3

Topic for the evening: We all love owning real-estate for the tax benefits and passive income not to mention it is a real tangible asset, not just a number on a page at a brokerage or wire house. Learn about alternatives to 1031 exchanges or realizing capital gains. Learn about strategies that could allow you to increase your passive income and potentially save you substantial amounts of money on taxes.

RHA Mark Your Calendar | page 5

Wednesday, February 15, 2017

The Affiliate Speaker: Larry Thompson Agency

When: Wednesday, February 15, 2017 at 6:00pm Location: IBU Public House 4439 SW Beaverton Hillsdale Hwy Portland, OR 97221

Price: $30.00 per plate if registered by close of business February 10, 2017 $40.00 per plate if registered after close of business February 10, 2017 Plated Menu: Starters:

Chips-N-Dip

Deviled Eggs

Dirty Fries

President’s Message | page 4

You must register to attend Call 503-254-4723 to register or visit the website at: rhaoregon.org/store/category/events. If you register for a dinner meeting and do not show or do not cancel by the Friday before the dinner meeting you will be charged the full price.

Choice of one of the following:

IBU “Crowd Pleaser” Burger: classic cheese burger with all veggies and condiments on the side (veggie patty option)

Chicken Flat Bread Sandwich: Confit chicken breast, pineapple pico, lettuce, bacon and melted cheddar cheese

Korean Pork Sandwich: house smoked pulled pork, pickled carrot, daikon, and jalapeño, topped with house-made Korean style sauce and cilantro. www.rhaoregon.org

RENTAL ALLIANCE UPDATE FEBRUARY 2017

President’s Message

RHA Oregon BOARD MEMBERS

Okay landlords – it’s time to listen up! Can you hear it? That’s the sound of the Oregon Legislature, opening up for its full session and things are getting pretty loud as the Speaker of the House, Tina Kotek proposes the most far-reaching changes to Landlord Tenant law in the state’s history.

President Ron Garcia, PH. (503)595-4747 President Elect Mark Passannante, PH. (503)294-0910 RHA Oregon President Ron Garcia

Being a rental property provider, this is going to affect what you do, how you do it, and may even challenge your desire or willingness to keep on doing it. Whether you’re a seasoned investor, a new landlord (intentional or not); if you’re a large company or have a single rental; and whether you are liberal or conservative, Democrat, Independent or Republican – the negative financial consequences of this legislative agenda are real. So pick up your bullhorn and join the din – it’s time to reach out and let your mayor, commissioner, and government officials know how you feel. This means you! I know this process can be discouraging. To quote a young, new-age troubadour, singer Taylor Swift - “It’s hard to fight when the fight ain’t fair.” But here’s the drift: The need for rent control and the elimination of nocause terminations are no longer just the sound bites of radical tenant groups who proclaim these are the solution to a self-described housing crises. They are the possible (and perhaps probable) outcome of this year’s political changes. From small town mayors to the Governor’s office, rental property owner’s rights and bank accounts are being targeted. In Portland, newly elected Mayor Ted Wheeler has picked up the drum, seeking to enact mandatory inspections and oversight of applications and rental contracts, paid for by a surcharge assessed on all property owners. Welcome to the new normal. For many years, the state legislature has worked on new laws through the Landlord Tenant Coalition, to help formulate and draft new housing regulations that were equitable and fair. RHAO has always been at the table, happy to participate, even though we felt like we gave up a lot of ground at times. Last year, during the “Short Session”, legislators decided to forego any efforts of the LTC . In an unprecedented move they sent onerous housing measures straight to committee and then they worked to get them passed, (like requiring landlords to pay for replacement housing when terminating tenants, and to enact inclusionary zoning - which is the first step towards rent control). Inclusionary zoning became law. Thankfully, other components were not passed. Maybe the real fallout was that the coalition (as dysfunctional as it may have been at times) has now been abandoned in the process. This year, that same political body has decided to up the stakes and go for it all - with no input from either party. Is this a fair process? Not when one side’s agenda is the only one being heard! (continued on page 8) 4

RENTAL ALLIANCE UPDATE FEBRUARY 2017

Vice President Phil Owen, PH. (503)244-7986 Treasurer Sandra Landis, PH. (503)659-8803 Secretary Lynne Whitney, PH. (503)284-5522 Past President John Sage, PH. (503)667-7971 RHA Oregon DIRECTORS Adam Kendall Abplanalp, PH. (503) 319-3103 Alan Carpenter, PH. (360)772-2197 Elizabeth Carpenter, PH. (503)314-6498 Jerad Goughnour, PH. (503)303-8545 Jim Herman, PH. (503)645-8287 Charles Karl, PH. (503)224-0230 Matt Korshoj, PH. (503)819-5395 Charles Kovas, PH. (503)255-8795 Nathan Lindquist, PH. (503)833-2787 Katie Poole-Hussa, PH. (971)352-6760 Mihyun Pratt, PH. (503)969-5412 Rita Robinson, PH. (503)702-0255 Ami Stevens, PH. (503)407-3663 AJ Shepard, PH. (360)772-6355 RHAOregon OFFICE Monday - Friday 9:00am - 5:00pm PH: (503)254-4723 Fax: (503)254-4821 10520 NE Weidler St. Portland, OR 97220

RHAOregon is committed to educating members to fair housing practices and policies. www.rhaoregon.org

RHA Mark Your Calendar DATE

EVENT

LOCATION

TIME

2/8

Board Meeting

RHA Conference Annex

5:30pm

2/15

Dinner Meeting

IBU Public House

6:00pm

2/23

New Member & Mentor Meeting

RHA Conference Annex

6:00pm

3/8

Board Meeting

RHA Conference Annex

5:30pm

3/15

Dinner Meeting

TBA

6:00pm

3/23

New Member & Mentor Meeting

RHA Conference Annex

6:00pm

INFORMATION

See page 3

See March Update

If you register and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the FULL price of the dinner. To purchase event tickets online visit: http://www.rhaoregon.org/store/category/events DATE

CLASSES

LOCATION

TIME

INFORMATION

2/3

Screening Class

WebEx

11:0012:30pm

2/7

Screening Class

RHA Conference Annex

11:0012:30pm

2/9

Landlording 102

RHA Conference Annex

6:30-8:00pm

2/16

Rental Forms Class

RHA Conference Annex

by Katie Poole-Hussa of Acorn Property 11:30-1:00pm Taught Management

2/17

Screening Class

WebEx

7:00-8:30pm

2/21

Landlording 102

Standard TV & Appliance

6:30-8:00pm

2/28

Screening Class

WebEx

7:00-8:30pm

3/7

Screening Class

RHA Conference Annex

11:0012:30pm

3/9

Retirement Planning

RHA Conference Annex

6:30-8:00pm

3/10

Screening Class

WebEx

11:0012:30pm

3/16

Creating The Tenancy

RHA Conference Annex

by Katie Poole-Hussa of Acorn Property 11:30-1:00pm Taught Management

3/16

Screening Class

Webex

7:00-8:30pm

3/28

Mold Class

Standard TV & Appliance

6:30-8:00pm

3/28

Screening Class

Webex

Taught by Jeffrey Bennett, Attorney at Warren Allen LLP

Taught by Jeffrey Bennett, of Warren Allen LLP 3600 SW Hall Blvd Beaverton, OR 97005

Taught by Charlene Quaresma, Financial Advisor with Northwest Mutual

Taught by Mike Gardner, Real Estate Roofing and Mold Solutions 3600 SW Hall Blvd Beaverton, OR 97005

7:00-8:30pm Class Policy

Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started and if space is available. Registered attendees who arrive 15 minutes after the start of class be aware that your chair may be filled. If you register for a class and then do not cancel at least 48 hours before the class and /or do not show you will be charged for the class.

Landlording 102

Taught by: Jeffrey Bennett Attorney At Warren Allen LLP Jeffrey Bennett will take you through the coming changes to the ORLTA, a retrospective of the last 2 years, and up-to-the-minute insights into new cases. Along the way he will teach you how to avoid costly legal mistakes and help you improve your landlord skills. 1 continuing education credit hour Members $35.00 Non-Members $45.00 Register early to save $5 www.rhaoregon.org

Renatl Forms Class Taught by: Katie Poole-Hussa of Acorn Property Management Unfortunately conducting business on a handshake can no longer be trusted. In order to protect yourself, your business, and your properties, using the proper rental forms is the first and most important step. Members $25.00, Non-Members $35.00 Register by Feb. 13, 2017 to save $5 This is the first of a 3-part series. Call the RHA Office for more info RENTAL ALLIANCE UPDATE FEBRUARY 2017

How To Spot Unauthorized Occupants by Chris E. McGoey, permission to reprint American Apartment Owners Association

Rental housing crime studies have repeatedly shown that moderate to high-crime problems can usually be traced back to a small percentage of residents. Those causing the crime problems are often the acquaintances, ex-spouses, or boyfriends of a legal resident who decided to move in without your permission. Resident Screening The best way to head off this problem is to practice resident screening and enforce clearly defined and articulated community rules that are emphasized during the lease application process. The resident needs to know that their tenancy may be in jeopardy if they bring in an unauthorized (and unscreened) occupant. Proof of this method is well documented in apartment properties all over the country, as police calls for service seem to fluctuate proportionally as resident screening standards and rule enforcement vary following management changes. Good resident screening involves checking credit, employment, rental history, and criminal background, if available. A good screening plan should call for all non-dependent occupants to be included on the lease and subject to the same resident qualifications. All children should be identified on the lease along with maximum occupancy limits. In this day and age, resident screening is more than just establishing the ability to pay rent. In my experience, properties that tend to have a higher percentage of unauthorized occupants have lowered their screening standards on credit, rental and employment history, and don’t do available criminal background checks. A policy of collecting double deposits or getting co-signers for an otherwise unqualified applicant is asking for trouble down the road and is unfair to the other residents. Criminal Infiltration When career criminals cannot qualify to rent, they will try to infiltrate your property by secretly moving in with a legal resident. As you might expect, these undesirable occupants tend to attract other unsavory characters. The character of your property can change drastically, if left unchecked. The problem becomes acute when these unauthorized occupants are unemployed criminal types who hang out all day and all night and begin to ply their trade within your community. A symptom of this condition is people 6

RENTAL ALLIANCE UPDATE FEBRUARY 2017

hanging out in the parking lot and high foot traffic in and out of a unit or group of units. To fix serious illegal occupancy problems, sometimes you have to clean house and evict residents for noncompliance with your residency requirements. You need to re-emphasize your occupancy standards and then fairly but firmly enforce the rules. Eviction rates as high as 60 percent have been necessary to regain control over seriously troubled properties. Although financially painful in the short term, landlords soon get paid back in increased net operating income. It is common to see a property return to profitability after a few months with 98% occupancy rates and a waiting list. How To Spot Unauthorized Occupants A fair question frequently asked is how do you identify an unauthorized occupant versus a short-term social guest? The answer is to “know your residents”. This may seem like an impossible task, especially when your community exceeds one hundred units. Your community rules should have a written procedure for notifying management when a social guest has an extended stay and to arrange for a parking space. To solve this identity crisis, property managers around the country have found creative ways to get to know their residents. What follows are some ideas to help you identify and deal with unauthorized occupants: • Establish written community rules for visiting social guests • Add new occupants/roommates to the lease only if they pass screening • Regularly audit units for unauthorized occupants (formally and informally) • Photograph each resident for the lease file for ID purposes (helpful for unit lockouts) • Assign coded parking spaces and record vehicle information (easy to spot new cars) • Require parking permit decals on cars and motorcycles • Require overnight guests to park in designated guest spaces only (get vehicle info) • Train staff to be alert for illegal occupants, new vehicles, and new children • Periodically, inspect units (smoke (continued on page 7) www.rhaoregon.org

How To Spot Unauthorized Occupants CONTINUED FROM PAGE 6

detectors, A/C filters, furnace ventilators, lock checks) • Always follow up all verbal occupancy warnings with a letter • Serve non-compliance notices for every rule violation. Be consistent • Evict residents who violate community rules and house illegal occupants • Be fair, firm, consistent, and document, document, document!

Law Offices of

Richard B. Schneider, LLC • • • • 503.241.1215 www.rbsllc.com • 2455 NW Marshall St., Suite 11 | Portland, OR 97210 • information@rbsllc.com

Wills Living Trusts Asset Protection Planning Business Formation Probate and Trust Administration Financial Planning Assistance

2016 Tax Information

The Rental Housing Alliance Oregon is a 501(c)(6) corporation. As such, we are allowed to lobby to influence legislation. A portion of the annual dues are utilized for lobbying activities on behalf of our members. Your membership dues payments may be tax deductible as a necessary trade or business expense. The portion of your dues utilized for lobbying activities is not deductible. Dues paid to the Rental Housing Alliance Oregon are not deductible as a charitable contribution but may be deductible as a business expense; however, the RHA Oregon estimates that 15% of the dues payment is not deductible as a business expense because of RHA Oregon’s lobbying activities on behalf of its members. The figure shown above represents the portion of your 2016 dues utilized for lobbying activities at both the state and local level. Please consult with your tax advisor regarding the proper treatment of your dues for income tax purposes. www.rhaoregon.org

RENTAL ALLIANCE UPDATE FEBRUARY 2017

President’s Message CONTINUED FROM PAGE 4

Generally, when the news reports that a city or state is one of the fastest appreciating real estate markets in the country, it has been seen as good news. But when the discussion turns to rising rents, suddenly those fortunate enough to own real estate are made to be responsible to cure the social and economic problems they had no part in creating. So what if the landlord has to pay taxes, insurance and mortgages; be responsible for improvements and repairs; pay ever increasing water bills and deal with screening guidelines that seem to say that anyone who shows up deserves to be given the keys. So what if they have to pay for the cleanup of the vacating tenants, and fight the Section 8 housing authorities for reimbursements from tenants who have no other resources to pay for the damages they created, but were entitled to live there. And so what if the owner’s wages haven’t increased in the last 10 years either, to keep up with the rising costs of ownership. And so what if these are the same folks who had to pay hundreds of dollars monthly out of pocket just to keep the property from foreclosure during the last 10 years, throughout the biggest real estate crisis in the nation’s history.

“American Dream” have now become the responsible party - obligated to fix the problems brought on by long range planning missteps that have created a lack of good rental supply. Rental property owners are being unwittingly “drafted” into a war on poverty, and they are expected to pay for it out of their personal income, and made to feel as though it’s expected of them to do so by their elected officials! If it sounds like I am being an alarmist, let me claim to be acting only as the town crier sounding the bells for protection. It is hard to win a fight that’s not fair – but one thing is for sure, it’s worth fighting for and making some noise.

Today, somehow those people who have worked, scraped and saved to own a piece of the once called

RENTAL ALLIANCE UPDATE FEBRUARY 2017

www.rhaoregon.org

Oregon Legislative Bill Summaries by Cindy Robert, Rainmakers LLP and RHA Oregon Lobbyist

The 2017 Legislative Session gaveled in Monday January 9. 1,535 bills were published on that first day. Immediately, 33 were of concern to RHA Oregon on topics including landlord regulations, housing supply, affordable housing, electric vehicle stations, real estate transactions, towing regulations, zoning/permitting, and funding for local changes. Below are those focused on landlord/tenant law: HB 2001 Repeals statewide prohibition on city and county ordinances regulating rents. Permits city or county to adopt rent stabilization program with certain restrictions. Imposes moratorium on rent increases greater than five percent for residential tenancies, with exceptions. Sunsets moratorium on July 1, 2018. https://olis.leg.state.or.us/LIZ/2017R1/Downloads/ MeasureDocument/HB2001 HB 2003 Repeals prohibition on city or county ordinance or resolution controlling rent charged for rental of dwelling unit. https://olis.leg.state.or.us/LIZ/2017R1/Downloads/ MeasureDocument/HB2003 HB 2004 Prohibits landlord from terminating month-tomonth tenancy without cause except under certain circumstances with 90 days’ written notice and payment of relocation expenses. Provides exception for certain tenancies for occupancy of dwelling unit in building or on property occupied by landlord as primary residence. Makes violation defense against action for possession by landlord. Requires fixed term tenancy to become month-to-month tenancy upon reaching specific ending date, unless tenant elects to renew or terminate tenancy. Requires landlord to make tenant offer to renew fixed term tenancy. Repeals statewide prohibition on city and county ordinances controlling rents. https://olis.leg.state.or.us/LIZ/2017R1/Downloads/ MeasureDocument/HB2004 HB 2240 Prohibits landlord from terminating month-to-month tenancy without cause. Allows landlord to terminate month-to-month tenancy without cause under certain circumstances or if landlord provides tenant www.rhaoregon.org

with relocation assistance equal to three months’ rent. Requires landlord to provide 90 days’ written notice for tenancy renewal or termination under certain circumstances. Permits tenant to renew rental agreement if landlord did not invoke exception or terminate for cause. https://olis.leg.state.or.us/LIZ/2017R1/Downloads/ MeasureDocument/HB2240 HB 2650 Prohibits landlord from evaluating applicant for tenancy from considering criminal history prior to performing criminal background check. https://olis.leg.state.or.us/LIZ/2017R1/Downloads/ MeasureDocument/HB2650 HB 2724 Directs Housing and Community Services Department to develop and implement Rent Guarantee Program to provide incentives and financial assistance to landlords that rent or lease to low income households by guaranteeing payments to landlords for unpaid rent and for eviction and property damage costs within certain limits. https://olis.leg.state.or.us/LIZ/2017R1/Downloads/ MeasureDocument/HB2724 SB 259 Limits landlord to charging single applicant screening charge for applicant applying to rent multiple dwelling units owned or managed by landlord. Requires landlord to refund applicant screening charge if applicant qualifies but is not offered to rent dwelling unit. https://olis.leg.state.or.us/LIZ/2017R1/Downloads/ MeasureDocument/SB0259

RENTAL ALLIANCE UPDATE FEBRUARY 2017

Are You a Successful Landlord?

by Robert Cain How will you know when you are successful? If you believe you are successful now, how do you know? Most people, landlords included, cannot simply point to a goal and state definitively that they have accomplished it. Every landlord had the plan to be successful when he or she bought their first rental property. Success is still sitting there waiting for every landlord to grab and run with it. So get ready to set some New Year’s resolutions that will help track your success. I was curious, so I did a search for landlord New Year’s resolutions and came up with three or four websites that listed at least ten each. The goals in each were remarkably similar even if they were worded slightly differently. All were aimed at getting landlords to do the things that will make them successful in their businesses, but they don’t quite provide the tools to actually accomplish those goals. • We are to “cut costs” and “watch cash flow.” • We are to “get better tenants” and “screen better.” • We are to “prepare a maintenance plan” and “schedule maintenance.” • We are to “get organized.” We are to “get rid of bad tenants.” • We are to “enforce late fees.” • We are to “increase rents.” • Fluff, fluff and more fluff. Certainly each of these goals is worthwhile such as they are, but they are fluff. Two more, which rank as the fluffiest were to “be proactive” and “focus on the long-term.” The essential part of any resolution or goal is that you will actually be able to tell when you have accomplished it. You must have an objective measurement that you can to point to and say, “I did it!” That is not possible with any of the goals I listed above. Of course, none of these websites provides actual measurable goals because rental property success is measured one landlord at a time. Each landlord’s success is unique to that person, not to some overall, generalized goal such as those the websites listed. So, let’s take a couple of these goals and see how to put them into practice so you can measure if you have accomplished them. 10

RENTAL ALLIANCE UPDATE FEBRUARY 2017

Get Better Tenants “Get better tenants” is almost a broken record to many landlords. We all want the best tenants possible renting from us. Okay, how do we know if Richard Renter standing in front of our desk with a rental application mostly filled out (except for the landlords and addresses where he’s lived that he “doesn’t remember,” of course) will be someone whom we would accept as a resident in one of our rental properties? Would he be a “better tenant?” Since each property is different, attracting different qualities of applicant and tenant, we can’t make a blanket assumption of what exactly a “better tenant” is. That requires carefully crafted rental policies and standards that we can compare each applicant against. Without those, the judgment of “better tenant” is left to our whim and mood at the moment. Thus, a measurable resolution might be worded, “create rental policies and standards for each rental property that includes minimum income required, minimum length of previous residence required, minimum credit score required, and quality of landlord references [NOW.]” Then decide for each property what those are, write them out, print them, and hand them to each applicant, so you are ready to measure each rental application against them. [AOA has a “sample copy” of criteria list available under the forms alphabetical section at www.aoausa.com.] Editor’s Note: RHA Oregon has an Oregon state specific Applicant Criteria & Screening Policies form. Get Rid of Bad Tenants “Get rid of bad tenants” is assuredly a worthwhile, profit-enhancing goal, but how do you measure who a “bad tenant” is? That may be a harder one. I have had tenants who irritated me and who made me happy when they moved but who also paid the rent on time and took care of their homes. Were they “bad tenants?” Only when I got the notes with each rent check with complaints such as “light bulbs burn out too often” did I think of them as “bad tenants.” Of course, the far end of the “bad tenant” continuum is the Tina Tenant who hasn’t paid rent on time, if at all, since the first month she lived there and whose boyfriend moved in with her along with his constantly “visiting” friends who have wild, drunken parties every weekend. Obviously, Tina goes. (continued on page 11) www.rhaoregon.org

Are You A Successful Landlord? CONTINUED FROM PAGE 10

Somewhere is a midpoint between tenants to get rid of and tenants who are simply annoying. Again, with each property, that cutoff may be different, and for each landlord it may be different depending on a landlord’s ability to tolerate irritation. The important point is that each landlord has to decide where that cutoff is. How many times must the rent be late? How many times do the police have to come? How much damage to the property must there be? Answer those questions about each tenant in each property. By all means, make New Year’s resolutions. Raise the rent, get better tenants, enforce late fees, get organized, but write down exactly what that means so you can point to your success when you accomplish it. No more fluff, only measurable success. It is your success and you can accomplish it if you know exactly when and how that success has happened. Bob Cain, president of Cain Publications, Inc. has been a publisher and professional trainer and speaker for 20 years. For over 25 years now, Bob has been publishing information, giving speeches, putting on seminars and workshops, and consulting for landlords on how to buy, rent and manage property more effectively, as well as courses for his own customers through Cain Publications’ subsidiary, the Rental Property Reporter. For more information, visit www. rentalprop.com. Reprinted with permission.

www.fhco.org

Keep Us Informed

Moved? Hired or fired a manager? New email address or phone number? Keep the RHAO office up to date with your current information. Call the office with all changes: 503-254-4723

EMBERSHIP AND ENTOR MEETING

OUR MEMBERS MATTER! • • • •

The Fourth Thursday of the month from 6-8pm Open to the public Mentoring for new and established members Learn more about RHA Oregon and what membership benefits are offered • Refreshments provided

RHA Conference Annex- 10530 NE Weidler, Portland OR, 97220 www.rhaoregon.org

RENTAL ALLIANCE UPDATE FEBRUARY 2017

LANDLORDING 101 All Day Class Saturday April 22, 2017 9 - 5:00pm (includes lunch)

From the application process through terminating of tenancy, learn all the essentials of property management through Landlording 101 Book a framework of forms geared for Oregon law. This class is instructed by the venerable Mark Passannante, Attorney at Law, Past President of RHA Oregon and rental property owner himself from whom you will learn valuable and successful management methods.

Mark Passannante, Instructor

• Have legal rental questions? Ask now! • What should I have on my applicant screening criteria? • Do I really need a list of criteria? • Do I have to send out a denial to every applicant I screen? • Can my tenant deny me entry even when I have given proper 24-hour notice to enter? • Is charging a pet deposit on a service animal legal? • Is there a legal deadline for the Final Accounting Form? • How much of security deposit is enough? • How do I screen Section 8 applicants for income?

~ Six Continuing Education credits are available with this seminar ~ COST: $120 Members OR $170 Non-member Register by Monday April 17, 2017 and receive an early registration discount of $20 Place: Monarch Hotel 12566 SE 93rd Ave., Clackamas, OR 97015

Rental Housing Alliance Oregon

Pre-registration is required. If you register for a class and then do not cancel at least 48 hours before the class and/or do not show you will be charged the full price of the class.

Non-member payment must accompany registration form. NAME(S) PHONE

ADDRESS Form of payment: card.

CITY Account (members only)

STATE

ZIP

Check OR Call RHA Oregon to register and pay by credit

TOTAL: $ 10520 NE Weidler, Portland, OR 97220 P: 503-254-4723 F: 503-254-4821 12

RENTAL ALLIANCE UPDATE FEBRUARY 2017

www.rhaoregon.org

Monthly Fire Safety TipSafety Tip Monthly For Multi-Family Housing

Fire Alarm Systems

Tualatin Valley Fire & Rescue 503.649.8577

www.rhaoregon.org

Fire Alarm Systems are critical when living in apartment communities and chances are, you have a Fire Alarm System and don’t even know it! Here are some tips to help you notice the differences between smoke alarms and two common types of Fire Alarm Systems... Smoke Alarms are mounted on the ceiling or wall in your home, and are designed to Fire Alarm Horn/Strobe sound in the presence of smoke. This is especially critical when you and your family are asleep. When your smoke alarm ‘smells’ or detects smoke, it will activate and sound inside your living space only, not the entire building. Smoke Alarm

Fire Alarm Systems (as opposed to smoke alarms) are made up of multiple components and are designed to notify all the residents throughout the entire building. There are different types of Fire Alarm Systems in apartment communities, local and monitored. Local systems sound an alarm on-site only, while monitored systems automatically call 911.

Fire Alarm Pull Station

Regardless of the type of system, always call to 911 in the event of a fire or emergency. It is important to treat every alarm sound as a real emergency regardless of the time of day. Fire Alarm Bells If you would like more information about the Fire Alarm System in your complex, please contact your apartment manager or visit our website.

For more fire safety tips, visit www.tvfr.com

RENTAL ALLIANCE UPDATE FEBRUARY 2017

Mindset for Greater Success in 2017 by Mr. Landlord

What gets you out of the bed each day? Do you have goals and plans to enjoy life more with your family from your rental profits? Or is it the fact that you will lose a lot of money if you do not fill a vacancy that motivates you? I say this to prove a point. Some people are pleasuremotivated and some people are pain-motivated. I think it’s important to find out which you are. If you are pleasure-motivated then I suggest that you find something, like a dream, to get excited about. Even if your goal is not for you but for a family member it can still motivate you. Setting goals are very simple. It can be done by anyone. Are you ready?

refinance? What will the cash flow be? How much will your net worth increase after you purchase the property? You could even use a spread sheet to keep track of this information. I also want you to keep track of your return on the equity in your property. If you have $20,000 in equity on a property and your cash flow breaks even, what is your return on equity? Zero! This is one that you should sell and invest the equity somewhere else to get a return on your money.

Here’s what you have to do to set a goal: Decide what you want and write it down, or have a picture to symbolize what you want. That’s it! Just the fact that you wrote your goal down or that you can visualize it increases your chances of obtaining your goal. The other thing you need to do is set a deadline for achieving your goal. A goal without a deadline is just a conversation. This is worth repeating: A goal without a deadline is just a conversation. Once you have your goals set you need to determine the activities required to achieve your goals. Just remember, do not confuse activity with productivity. You must produce results to achieve your goals.

1. Am I reading the books that will take me where I want to be? 2. Who am I around others and what are they doing to me? 3. Do I have a coach or mentor that I can call on? 4. How do I feel physically? 5. If I get what I want will I be happy with what I have?

The last thing I want to do is give you some questions to ask yourself as you set your 2017 goals:

All of these questions sound simple but you need to ask them of yourself. After all, you don’t want to work your entire career climbing the ladder only to realize it’s leaning against the wrong tree.

Let’s talk about applying this to real estate investing in 2017. You need to set your investing goals to include cash, cash flow, and equity. Each time you purchase a property you need to run the numbers to add up these three items for the property. How much cash can you get out in the

VISIT www.fhco.org FAIR HOUSING COUNCIL OF OREGON

RENTAL HOUSING ALLIANCE OREGON SUPPORTS FAIR HOUSING

RENTAL ALLIANCE UPDATE FEBRUARY 2017

www.rhaoregon.org

12 Tips for Being a Good Landlord and Keeping Tenants Happy by Sharon Vornholt

Every landlord would like to lower the turnover in their properties. It’s costly to attract and retain good tenants, not to mention the costs you incur when they move out and you have to turn a vacant rental. It just makes good business sense to strive to have happy, long term tenants in your properties. However, that doesn’t mean that you shouldn’t have good systems in place and treat this like a business. Here are some things you might want to consider to help turn your tenants into long term tenants. 1. It is your job to educate your tenants when they first move in. They can’t follow the rules if they don’t know the rules. Spend the extra time in the beginning on this process, and you will avoid a lot of headaches down the road. 2. When you do the walk through with a new tenant, be sure you are handing over the keys to a property that your tenant can be proud of. The quality of your rental determines the quality of your tenant.

you will be more likely to have long term tenants. 7. Consider giving your good tenants a small gift periodically as a way to show appreciation. Something as simple as a birthday card or a $25.00 grocery store gift card around the holidays will go a long way toward having happy tenants. You can use a company like “Send Out Cards” that will take care of this job automatically for you. Just plug in the information such as their birthday, their lease renewal date etc. after they have signed the lease and you will be good to go. 8. For just a few dollars, you can order a roll of address labels to put in their move in packet. They probably haven’t thought of doing this and they will appreciate your thoughtfulness. 9. While you are at it, put some address labels in the packet with YOUR address on it. Make it simple for them to get the rent to you.

(continued on page 16)

3. Make sure the grass is cut when they move into their new home. They have enough jobs to do when they are moving, and they will really appreciate it. It also helps set the standard for what is expected of them. 4. Stay on top of repairs. Nothing makes a tenant unhappier than when repairs aren’t taken care of in a timely manner. If you don’t have your own maintenance staff, have reliable trades people that can fix problems quickly. 5. Be proactive and contact your tenants the following month after they move in. Ask them if everything is okay. It’s also a good idea to stop by periodically to change the furnace filter. By doing this you monitor the condition of your property. This type of visit is especially important the first month or two after they move in. It’s much easier to correct bad habits when they first begin. Editor’s Note: Be aware that if you are going to “stop by” to change the furnace filter you need to give 24 hours advance notice to enter the unit or RHA Oregon form 225 Notice of Intent to Enter. 6. Let your tenants know that they can earn “rewards”. Have a policy where they can earn rewards like a carpet cleaning or the installation of a ceiling fan for signing another 1 year lease, or for referring a tenant to your company. Make them want to stay in your property, and www.rhaoregon.org

RENTAL ALLIANCE UPDATE FEBRUARY 2017

12 Tips for Being a Good Landlord and Keeping Tenats Happy CONTINUED FROM PAGE 15

10. You can pick up change of address booklets at the post office. Including these in your move in packet is a nice touch. 11. Send them a welcome letter or postcard after they have moved in telling them how happy you are that they are your new tenants. Let them know once again how they can contact you if there is a problem. 12. “Train” your tenants to pay on time. They will get the idea quickly that they have to pay on time if they immediately get a “Pay or Move” notice when they are late on the rent. It’s also not a good idea to waive late fees especially in the beginning. Why would they pay on time if it wasn’t expected of them? As a landlord, taking care of your responsibilities quickly and efficiently benefits everyone. When you are a good landlord, this usually results in having happy tenants. Simply setting the stage for a good experience at the very beginning assures them that they have made the right decision moving into your rental. Even if you only have a couple of rentals, treat this as a business or it will quickly become an expensive hobby! Sharon Vornholt has been investing in real estate since 1998. For 17 years, she owned and operated a successful home inspection company and has been a full time real estate investor since January of 2008. For more information, please visit www.louisvillegalsrealestateblog.com.

24-HOUR ONLINE TENANT SCREENING Get Involved, Donate! Here are a few items that are needed:

Now featuring DECISION POINTscored reports for Landlords • CREDIT REPORTS • TENANT PERFORMANCE • CRIMINAL HISTORY • SOCIAL SECURITY VERIFICATION • FULL SERVICE REPORTS YOUR RHAOregon MEMBERSHIP PAYS FOR ITSELF WITH LOW PRICED TENANT SCREENING REPORTS AND 6O% OFF REGULAR FORM PRICES. This is a RHAOregon member’s only benefit! Attend one FREE hour-long class conducted by a credit reporting agency representative at the RHAOregon office and you will be able to retrieve reports on your home computer in minutes

Visit www.rhaoregon.org or call (503)254‐4723 for details! 16

RENTAL ALLIANCE UPDATE FEBRUARY 2017

Blankets, sleeping bags, tarps Scarves, socks, hats, gloves Towels of any size Backpacks, tote bags, other bags Shampoo, conditioner, soap Books and Magazines Pet food, other pet supplies Over the counter medicines Adult coats and other functional adult clothing Sugar, creamer, peanut butter Lotions, deodorant, razors Cold weather gear First aid supplies You can bring donated items to our day center located at 1435 NE 81st Ave, Suite 100, Portland OR 97213 Mon-Fri 10am-3pm Or you can drop them off at the RHA Oregon office www.rhaoregon.org

Opportunities Available GETTING INVOLVED IS IMPORTANT WHEN IT COMES TO MAKING A DIFFERENCE. RHA OREGON IS ALWAYS LOOKING FOR ACTIVE MEMBERS WHO WANT TO GET INVOLVED WITH AN EVER CHANGING ORGANIZATION AND INDUSTRY. THE FOLLOWING IS A LIST OF COMMITTEES THAT NEED YOUR INVOLVEMENT. CONTACT RHA OREGON AND GET INVOLVED

RHA Oregon LIST OF COMMITTEES Building

Chair: Phil Owen PH: 503-244-7986

Community Relations/Donations Chair: OPEN PH:

Dinner/Program Chair: AJ Shepard PH: 360-772-6355

Education

Chair: Katie Poole-Hussa PH: 541-968-1703

Forms

Chair: Mark Passannante PH: 503-294-0910

House

Chair: Lynne Whitney PH: 503-284-5522

RHA Oregon LOBBYIST Cindy Robert PH: 503-260-3431

Legislative

Chair: Phil Owen PH: 503-244-7986

Membership

Chair: Elizabeth Carpenter PH: 503-314-6498

Office

RHA Oregon OFFICE TEAM Cari Pierce, Office Manager Cari@rhaoregon.org

Pam VanLoon, Bookkeeper Pamv@rhaoregon.org Menolly Walter, Member Services Rep. Menolly@rhaoregon.org Taylor Bair, Member Services Asst. Taylor@rhaoregon.org

Chair: Phil Owen PH: 503-244-7986

Government Relations Chair: Phil Owen PH: 503-244-7986

Gresham Liaison Jim Herman PH: 503-645-8287

Marketing Chair: OPEN PH:

www.rhaoregon.org

RENTAL ALLIANCE UPDATE FEBRUARY 2017

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

1031 EXCHANGES / REITS TENANCY IN COMMON

Beutler Exchange Group, LLC P.503-748-1031, P.844-414-1031 Email: toija@beutlerexchangegroup.com www.BeutlerExchangeGroup.com NW Exchange Facilitators, Inc., Sloan Kimball P.503-893-9425 Consultation & Facilitator Services Email: sloanenwexchange.com Peregrine Private CapitalCorp P.503-241-4949 5000 Meadows Rd. #230 Lake Oswego, OR 97035 rs@peregrineprivatecapital.com Tryon Equities LLC & Rimrock Property Management Michael Templeton P.O. Box 775, Sherwood, OR 97140 Phone 503-713-7291 Email:mtempleton@tryonequities.ccom www.rimrockpropertymanagement.com

ACCOUNTING/BOOKKEEPING

Balancing Point, Inc., Sandy Buhite-Landis P.503-659-8803 C.503-504-9466 8189 SE Clackamas Rd., Milwaukie 97267 Email: info@balancingpt.com

The Cobalt Group Accounting and Business Consulting 1100 NE 28th Ave., Ste 100 Portland, OR 97232 P.503-239-8432 Email: info@thecobaltgrp.com

Standard TV & Appliance Joe Mosee & Cathy Mosee P.503-619-0500, C.503-888-6927 3600 SW Hall Blvd, Beaverton 97005

Portland Tax Co. Full Service Tax and Accounting P. 503-258-0700 F. 503-256-1527

Complete Screening Agency LLC Jacob Turner & Tiffany Webb P.800-827-3130 www.complete-screen.com Email: info@complete-screen.com

ADVERTISING / MARKETING From Here 2 There Helping solve business challenges to reach your goals. Ami Stevens, P.503-407-3663 Email: astevens@fromhere2there.com Rental Housing Journal P.503-221-1260 News for Ppty Managers & Owners www.thelandlordtimes.com

APPLIANCE-RENT -SRVS- LEASE Azuma Leasing BJ Rosow, P.800-707-1188 P.512-236-9000, F.512-239-9009 2905 San Gabriel St. #218 Austin, TX 78705

APPLIANCE-SALES ONLY

G&C Distributing Company Tony Kavanagh, P.503-288-0221 1205 NE 33rd, Portland, OR 97232

APPLICANT SCREENING

National Tenant Network Marcia Gohman P.503-635-1118, F.503-635-9392 P.O. Box 21027, Keizer 97303 www.ntnonline.com RHA Oregon P.503-254-4723, F.503-254-4821 Fast,affordable tenant screening www.rhaoregon.org Email: info@rhaoregon.org

ASPHALT PAVING

Benge Industries Parking Lot Maintenance Service Corey Wilkerson P.503-803-1950 Email: corey@bengeindustries.com Hal’s Construction, Inc. CCB#34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: office@halsconstruction.com

ASSOCIATIONS

Metro Area Smoke Free Housing Project P.503-718-6145 www.smokefreeoregon.com

ATTORNEYS

Bittner & Hahs, P.C. Andy Hahs, P.503-228-5626 4949 SW Meadows Rd #260 Lake Oswego, OR 97035 Broer & Passannante, P.S. Mark G Passannante, P.503-294-0910 1001 SW Fifth Ave, Ste. 1220 Portland, OR 97204 Warren Allen LLP Jeff Bennett. P.503-255-8795 850 NE 122nd Ave. Portland, 97230 Protecting landlords’ rights in Oregon and Washington for over 25 years

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates. 18

RENTAL ALLIANCE UPDATE FEBRUARY 2017

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Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

Contract Furnishings Mart-Clackamas Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 Email: info@cfmfloors.com

ENERGY EFFICIENCY

BASEMENT WATERPROOFING

Contract Furnishings Mart-Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr, Beaverton, OR 97005 Email: garrett.anderson@cfmfloors.com

Law Offices of Richard Schneider, LLC P.503-241-1215 2455 NW Marshall St #11 Portland, OR 97210 www.rbsllc.com

CARPENTRY & REPAIRS

Contract Furnishings Mart - Gresham Ross Williams P. 503-328-7260 3108 NE 181st Ave., Gresham 97230 www.cfmfloors.com

CARPET CLEANING

The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 Email: joe@floorstoreportland.com

Law Offices of Richard Schneider, LLC P.503-241-1215, www.rbsllc.com 2455 NW Marshall St #11 Portland 97210, Business formation - LLCs Scott A. McKeown, P.C. Scott McKeown, P.503-224-1937 8700 SW 26th Ave Ste S. Portland, 97219 Email: scottmckeown@comcast.net John’s Waterproofing,

CCB# 15830 Crawlspace Waterproofing P.503-233-0825 Fully Staffed www.johnswaterproofing.com

G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialists Email: gandgconstruction@me.com Americlean Inc., Since 1972 We are very good at what we do Frank Porter, P.503-771-0554 Email: info@iloveamericlean.com www.iloveamericlean.com Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching,repairs and flood service. Email: marksandstrom321@comcast.net O’Meara Carpet Cleaning P.503-538-1983, 503-620-5005 Cleaning, Pet Odor

CARPET SALES

COLLECTION AGENCIES

Anderson & Associates Credit Services, LLC P.503-293-5400, F.503-813-2159 P.O. Box 230286, Portland, 97281 Email: andersoncollectionagency@gmail.com

CONCRETE

Hal’s Construction, Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: office@halsconstruction.com

Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching,repairs and flood service. Email: marksandstrom321@comcast.net

Metro Sidewalk Repair P. 503-875-7900 Concrete Water Proofing, Maintenance & repair and new structure installation

Contract Furnishings Mart-Vancouver Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver 98682 www.cfmfloors.com

Goose Hollow Window Co Inc. CCB# 53631 Mary D. Mann, P.503-620-0898 Email: marymann@goosehwc.com Goosehwc.com Energy Trust Trade Ally

Contract Furnishings Mart-Portland Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com Contract Furnishings Mart-Hillsboro Rebecca O’Neill P.503-716-4848 4865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com Contract Furnishings Mart-Tigard Jim Plath P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com

DOORS

DUCTLESS HEATING & COOLING

Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas Email: info@oregonductless.com www.oregonductless.com

ELECTRIC

DeKorte Electric, Inc. DDB# 159954 P.503-288-2211 14865 SW 74th Ave., #170 Tigard, OR 97224 Rental Housing Maint Service CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Email: garyindra@rentalrepairs.com Squires Electric Joe Squires, P. 503-252-1609 657 SE Yamhill St., Portland, OR 97214 www.SquiresElectric.com

Energy Trust of Oregon Existing Multi Family 421 SW Oak St., Suite 300 Portland, OR 97204, P. 1-877-510-2130 www.energytrust.org/multifamily

ESTATE PLANNING

Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com

EVICTIONS

Action Services Wally Lemke, P.503-244-1226 15 82nd Dr., #20 Gladstone, OR 97027 Your eviction & process Service Specialist Barrister Support Service P.503-246-8934 Evictions, 1st Appearance, Process Serving www.barristersupport.com IRC Property Management 50% discount for new property management clients P. 503-999-0477 Email: info@ricenterprises Landlord Solutions P.503-242-2312, F.503-242-1881 P.O. Box 7087, Portland 97007 Online evictions & First Appearance www.landlord-solutions.com Oregon Legal Assistance Srvs P.503-954-1009, F.971-266-8372 Evictions, small claims and Process Servicing

FINANCIAL SERVICES American Commercial Mortgage Network Al Williams, P.206-264-1325 1366 91st Ave. NE Clyde Hill, WA 98004

Chase Commercial Term Lending Tom Barbour, P.503-598-3657 Steve Mozinski, P.503-598-3661 Email: steve.mozinski@chase.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com Vince Kingston Mortgage Loan Officer NMLS #291740 Eagle Home Mortgage P. 971-221-8525 direct Email: vince@vincekingston.com

FIRE/WATER DAMAGE RESTORATION Kennedy Restoration Restoring Lives...Rebuilding Properties Since 1950 P. 503-234-0509 PDX, OR 360-693-5288 VAN, WA www.kennedyres.com

RENTAL ALLIANCE UPDATE FEBRUARY 2017

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

Servpro Serving North Portland, Lake Oswego & West Linn P. 503-283-3658 F. 503-444-7130 www.servpronorthportland.com

FORMS

FIRE SAFETY

GENERAL CONTRACTORS

Tualatin Valley Fire & Rescue Eric T. McMullen, P.503-612-7000 7401 SW Washo Ct. Ste 101 Tualatin, OR 97062 Email: eric.mcmullen@tvfr.com

FLOOR COVERING

Contract Furnishings Mart - Vancouver Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver, 98682 www.cfmfloors.com Contract Furnishings Mart - Portland Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com Contract Furnishings Mart - Hillsboro Rebecca O’Neill, P.503-716-4848 4865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com Contract Furnishings Mart - Tigard Jim Plath P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com Contract Furnishings Mart - Clackamas Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 Email: info@cfmfloors.com Contract Furnishings Mart - Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr, Beaverton, OR 97005 Email: garrett.anderson@cfmfloors.com Contract Furnishings Mart - Gresham Ross Williams, P. 503-328-7260 3108 NE 181st Ave., Gresham 97230 www.cfmfloors.com J & B Hardwood Floors, Inc Jim Cripps, P.503-519-4920 Email: jandbhardwoodfloors@gmail.com Rental Housing Maint Svcs CCB# 163427 Gary Indra, P.503-678-2136 Vinyl, VCT, Ceramic, Hardwood The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 Email: joe@floorstoreportland.com

RHA Oregon Attorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821 www.rhaoregon.org Advanced Construction & Repair CCB#181918 Residential & Light Commerical Remodeling www.advancedconstructionpdx.com Licensed and Bonded, Insured 503-841-1323 Clear Water Construction Services - CCB# 194703 Both Residential & Commercial Service P. 503-974-6654, F. 503-217-0308 Email: daleh@cwcsnw.com Web Site: www.cwcsnw.com Uptown Properties CCB# 198205 AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bonded www.uptownpm.com

HANDYMAN

Bluestone & Hockley Real Estate Services Chuck Hodges, P.503-222-3800 9320 SW Barbur Blvd Ste 300 Portland, OR 97219 Email: main@bluestonehockley.com Certified Services CCB# 184070 Full service repairs and Maintenance Mark Sandstrom, P.503-313-7963 Email: mpsandstrom@comcast.net G&G construction Inc. P.503-826-9404 Maintenance & Painting Specialist gandgconstruction@me.com Email:garyindra@rentalrepairs.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Wieder Works Darren J Wiederhold Residential Property Maintenance CCB#164323 P. 503-260-2133 ~ F. 503-669-5133 Email: d.wiederworks@yahoo.com I do a little bit of almost everything!

HAULING

Junk Away Hauling CCB# 177966 P. 503-517-9027 Licensed bonded insured trash outs Email: joejunkaway@gmail.com

HEATING & COOLING

Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233 Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas Email: info@oregonductless.com www.oregonductless.com Pyramid Heating & Cooling CCB#59382 P.503-786-9522 Serving the Portland Metro area Email: info@pyramidheating.com

Willamette HVAC - CCB#56951 P. 503-259-3200 www.willamettehvac.com Residential, Commercial and oil Service

HEATING OIL

Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233

HEATING OIL TANK

Soil Solutions Environmental Services Tank Locating, Sampling, Decommissioning and DEQ Certified Clean-ups P. 503-234-2118 Email: info@soilsolutions-environmental.com www.soilsolutions-environmental.com

HOUSING AUTHORITIES Housing Authority of Portland Jill Smith, P.503-802-8565 135 SW Ash St. Portland, 97204

INSULATION

Goose Hollow Window Co inc CCB#53631 Mary D. Mann, P.503-620-0898 Energy Trust Trade Ally www.goosehwc.com Email: marymann@goosehwc.com

INSURANCE

AAA Oregon Insurance Agency Home-Auto-Comerical-Life Antoinette (Toni) Bradfield P. 503-219-6260 600 SW Market St., Portland, OR 97201 E-mail: toni.bradfield@aaaoregon.com American Family Insurance Auto/Home/ Life/ Commerical Larry Thompson Agency P.503-924-2200, F.503-924-2202 15573 SE Bangy Rd, Ste 220 Lake Oswego, OR 97035 Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com Robinson Financial Group Rita J. Robinson, P. 503-557-4997 Group & Indiv. Health Insurance State Farm Insurance Paul Toole, P.503-655-2206 6105 W ‘A’ St #B West Linn, 97068 Stegmann Agency Farmers Insurance John Sage, Insurance Specialist Insuring Property Owners for 25 years P.503-667-7971, F.503-666-8110 202 SE 181st Ave #201, Portland, OR 97233 Email: john.lstegmann@farmersagency.com Wolter Van Doorninck,CPCU Elliot, Powell, Baden & Baker P.503-227-1771, F.503-274-7644 1521 SW Salmon, Portland, OR 97205 www.epbb.com Email: wvandoorninck@epbb.com

RENTAL ALLIANCE UPDATE FEBRUARY 2017

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Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

INVESTMENT SERVICES

Peregrine Private Capital Corp P.503-241-4949 5000 Meadows Rd, #230 Lake Oswego, OR 97070 Email: rs@peregrineprivatecapital.com

MASON CONTRACTORS

D&R Masonry Restoration Inc. CCB# 99196 Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd, Milwaukie, OR 97222 www.drmasonry.com

MOLD

Real Estate Mold Solutions Lynne Whitney, P.503-232-6653 Free inspections, Testing and Remediation www.realestatemoldsolutions.com

MOVERS-HOUSE

Emmert Development Co Terry Emmert, P.503-655-9933 11811 SE Hwy 212, Clackamas, OR 97015

PAINT / PAINTING

G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialistse Email: gandgconstruction@me.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Prof. Interior & Exterior painting Email: garyindra@rentalrepairs.com Richard Hallman Painting CCB# 142467 Rick Hallman, P.503-819-1210 Quality Interior Painting Since 1992

PEST CONTROL

Frost Integrated Pest Mgmt P.503-863-0973 Residential.Commercial.Multi Family www.frostpestfreezone.com NW Pest Control Bruce Beswick, P.503-253-5325 9108 NE Sandy Blvd., Pdx, 97220 www.northwestpest.com Email: nwpestcontrol@aol.com Orkin Pest Control Dan Wolcott, Account Manager & Inspector P.503-384-8384 Email: dwolcott@orkin.com

PLUMBING/DRAIN CLEANING Apollo Drain P.503-822-6805 apollo-drain.com facebook.com/apollodrain 24 hour emergency service We gladly quote prices over the phone MJ’s Plumbing CCB#36338 Michael LeFever, P. 503.261.9155 1045 NE 79th Portland, OR 97213 ProDrain & Rooter Svcs Inc West 503.533.0430 East 503.239.3750 Drain Cleaning/Plumbing www.prodrainpdx.com

Rental Housing Maint. Svcs CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Email: garyindra@rentalrepairs.com Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 Email: info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

PRINTING & PROMOTIONAL PRODUCTS

Inkberry Print & Promotional Logo’d Promotional Products, Signs & More Pamela Maio, P. 503-706-7711 Email: inkberryprinting@comcast.net www.inkberryprinting.com

PROPERTY MANAGERS

Acorn Property Management, LLC - PDX Katie Poole-Hussa, Property Manager Office: 971-352-6760 Cell: 541-968-1703 www.acornpm.net Action Management Wendi Samperi P.503-710-0732 Alpine Property Mgmt & Maintenance Tiffany Laviolette, P.503-641-4620 4800 sw Griffith Dr., #209 Beaverton, OR 97005 www.alpinepdx.com Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste300 Portland, OR 97219 Fox Management, Inc. Tressa L Rossi, P.503-280-0241 C.503-750-8124 F.503-280-0242 2316 NE Glisan St Portland, 97232 Email: tressa@foxmanagementinc.com

MLK Property Management & Support Services LLC Management & Consulting Oregon License #200308196 Affordable & Conventional Compliance, Consulting, Staffing & Training Services P. 503-760-0088 2410 SE 121st, Suite 102, Portland, OR 97216 PropM, Inc Michelle Wrege, P.888-780-2938 Finding Home Owners Qualified Tenants www.propmhomes.com Tangent Property Management, Inc. Ann-Marie Lundberg P. 503-594-2101 www.tangentpm.com The Garcia Group Ron Garcia, P. 503-595-4747 5331 SW Macadam Ave Suite 361 Portland, OR 97239 www.garciagrp.com Uptown Properties Chris Shepard, P.520-204-6727 2830 NW 29th Portland, 97210 www.uptownpm.com Voss Property Management Richard Voss, P.503-546-7902 6110 N Lombard St. PDX, 97203

RADON

Soil Solutions Environmental Services Radon Testing and Mitigation P. 503-234-2118 Email: info@soilsolutions-environmental.com www.soilsolutions-environmental.com

REAL ESTATE SALES

Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste300 Portland, OR 97219

Gateway Property Mgmt P.503-303-8545 www.gatewaypdx.com Property Management Done Right

Chris Anderson John L. Scott Real Estate P.503-783-2442 Email: chrisanderson@johnlscott.com

IRC Property Management Full Service & Hands-On Management Residential & Commercial P. 503-999-0477 / info@ircenterprises.com

Denise L. Goding Keller Williams realty P.503-336-6378 C. 503-799-2970 www.denisegoding.com

Kinetic Properties HONESTY, INTEGRITY, TRANSPARENCY P. 503-305-7204 or 503-305-7365 PO Box 903 Canby OR 97013 www.kineticpropertiesllc.com

Elizabeth Carpenter, CRIS LizC Real Estate Investments, LLC C.503-314-6498, F.503-882-8680 Email: liz@lizcrei.com

Micro Property Mgmt. We focus on the small details P.503-473-3742 Email: jeannie@micropropertymgmt.com

IRC Real Estate Specializing in Investment Property P. 503-999-0477 Email: info@ircenterprises.com Liz Dauw, Summa Realty, Realty Pro Phone: (503) 880-5561 Specializing in 1-4 Units, Oregon & Washington E-mail: liz@lizdrealtor.com Blog: www.facebook.com/LizdRealEstate

RENTAL ALLIANCE UPDATE FEBRUARY 2017

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

Liz Robinson Real Estate - Windermere Stellar Liz Robinson P. 503-267-7418 Email: lizrobinsonrealestate@windermere.com www.lizrobinsonrealestate.com HFO Investment Real Estate Greg Frick, P.503-241-5541 2424 SE 11th Ave., Portland 97214 www.hfore.com The Garcia Group Ron Garcia, P. 503-595-4747 5331 SW Macadam Ave Suite 361 Portland, OR 97239 www.garciagrp.com

RESTORATION/RECONSTRUCTION

Clear Water Construction Services CCB#194703 Turnovers, Rehabs & Everything Else P. 503-974-6654 ~ F. 503-217-0308 Email: daleh@cwcsnw.com www.cwcsnw.com Kennedy Restoration Restoring Lives...Rebuilding Properties Since 1950 P. 503-234-0509 PDX, OR 360-693-5288 VAN, WA www.kennedyres.com Rental Housing Maint Svcs CCB# 163427 Gary Indra,P.503-678-2136 Fully Licensed to do it all Email: Garyindra@rentalrepairs.com www.roofpdx.com Servpro Serving North Portland, Lake Oswego & West Linn P.503-283-3658 F. 503-444-7130 www.servpronwportland.com

ROOFING

Good Affordable Roofing Services LLC CCB # 208939 For all things roofs we do it Good & Affordable Call today 971-312-7767 Email: goodaffordableroofingservices@gmail.com www.goodaffordableroofingservice.com Real Estate Roofing Service CCB# 149575 Lynne Whitney, P.503-284-5522 Free Inspections, ReRoof and Repairs. www.realestateroofing.com

SEAL COATING

Benge Industries Parking Lot Maintenance Svcs Corey Wilkerson, P.503-803-1950 Email: corey@bengeindustries.com Halâ&#x20AC;&#x2122;s Construction Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR 97045 www.halsconstruction.com Email: halspave@easystreet.net Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P.503-914-9837 Email: sealcoatspecialties@hotmail.com

SEWER

Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 Email: info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

STRIPING

Benge Industries Parking Lot Maintenance Services Corey Wilkerson, P.503-803-1950 Email: corey@bengeindustries.com Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P. 503-914-9837 Email: sealcoatspecialties@hotmail.com

WATERPROOFING / CONCRETE REPAIR D&R Waterproofing, Inc. Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd. Milwaukie, OR 97222 www.drmasonry.com

WINDOWS / STORM WINDOWS

Goose Hollow Window Co Inc CCB# 53631 Mary D. Mann, P.503-620-0898 Energy Trust Trade Ally Email: marymann@goosehwc.com www.goosehwc.com

For Rent RENT Meeting Space Available

-Are you looking for a great place to have a meeting? -Are you planning an event, but just not sure where to hold it? 935 square feet, audio and video available, small kitchen prep area. Classroom/Banquet tables and chairs. For more information contact: Ami Stevens at 503-407-3663 or RHA Oregon at 503-254-4723 22

RENTAL ALLIANCE UPDATE FEBRUARY 2017

www.rhaoregon.org

Mon-Fri 8am to 5:00pm 1205 NE 33rd l Portland OR 97232 503.281.2100 - p l 503.281.5644 - f

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PRSRT STD US POSTAGE PAID PORTLAND, OR PERMIT NO. 655

10520 NE Weidler Portland, OR 97220

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