January 2019 RHA UPDATE NEWSLETTER by Cari Pierce

January 2019

A monthly newsletter published by the Rental Housing Alliance Oregon

rha est. 1927

www.rhaoregon.org

In this issue:

Dinner Meeting ............... Page 3 Presidentâ&#x20AC;&#x2122;s Message .....Page 4 RHA Mark Your Calendar .............................. page 5 Get Ready for your Fall and Winter Maintenance .......page 7 Management Tips ....... page 10 Electrical Safety............... page 12 Spotlight................................Page 13 Maintenance Men ......... page 14 What is a Landlord to do? .................................................. page 16

Happy New Year!

FIND EVICTIONS STRESSFUL?

IMMEDIATE

RESPONSE Sean & Shelby Goforth 503-517-9027

junkawayhauling@gmail.com Your items picked up are recycled and/or donated Shelby Cell: 971.998.4654 Sean Cell: 971.808.6387 PORTLAND

VANCOUVER

503-‐242-‐2312

Full FED Service First Appearances evict@landlord-‐solutions.com Small Claims

RHA Dinner Meeting

Wednesday, January 16, 2019 Maintenance Panel: Bart Higgins with Real Estate Roofing & Mold Solutions Cathy Morris with Northwest Pest Control David Salholm with Pyramid Heating and Cooling

Come prepared to ask your maintenance need questions.

Management Tips| page 10 Electrical Safety| page 12 Spotlight | page 13

When: Wednesday, January 16, 2019 at 6:00pm Location: The Old Spaghetti Factory 12725 SE 93rd Ave Clackamas, OR 97015 Price: $19.00 if registered by close of business Friday, January 11, 2019 $29.00 if registered after close of business Friday, January 11, 2019 Plated Menu: Choice of: Spaghetti with Brown Butter & Mizithra Cheese OR Chicken Masala OR Spaghetti and Sicilian Meatballs

www.rhaoregon.org

Dear Maintenance Man | page 14 What is a Landlord to do? | page 16 2019 Class Schedule | page 17 The Vendor Guide | page 18

You must register to attend Dinner Meetings

To qualify for the early bird registration rate you must have your registration into the RHA office no later than 4:59pm the Friday prior to the scheduled dinner meeting. Deadline for refund/ credit or cancellation of registration is 4:59pm the Friday prior to the scheduled dinner meeting. If a registered guest/member does not cancel and/ or does not show to the scheduled dinner meeting then the registered guest/member will be required to pay the full amount of the dinner meeting. All registrations are non-transferable. Our venues do have a limited capacity, therefore at times registration to an event may close prior to the event.

RENTAL ALLIANCE UPDATE JANUARY 2019

President’s Message

RHA Oregon BOARD MEMBERS

Happy New Year! Ken Schriver here, newly elected President of Rental Housing Alliance Oregon. I am both humbled and eager to take on the responsibilities of President, and I look forward to meeting as many of you as I can during my term. As I’ve only been a member of the RHA board for a little over a year, RHA Oregon President Ken Schriver I thought it appropriate to share some of my background with you: I got my start in Oregon property rentals in 1980, a year after graduating from Tigard High School. In order to reduce our living expenses while attending college, my first wife and I were onsite managers for a 30-unit apartment complex just off Barbur Boulevard in southwest Portland. After graduating from Reed College in 1985, I moved with my wife and son to Los Angeles to pursue a Ph.D. in physical chemistry at UCLA. It would be 20 years until I found myself back in the role of landlord. In 2005, I met my current wife while we were both working at Vanderbilt University in Nashville. As we were both single homeowners, we decided to sell one house, rent out the other, and establish our home together in a new house. Today we own a half-dozen rental properties in Oregon including single-family houses, duplexes, and a triplex. I am semi-retired, so I manage and maintain all of our properties, and only our properties. I consider myself an archetypal member of RHA: a small business owner that provides safe, fair, and affordable housing to people in our community. I believe that my status as a landlord and my experience as a successful small-business owner, a division manager within a medium-sized corporation, and a faculty member at a major research university provides me with unique tools to help lead RHA. A great part of being President of RHA is that I get to work closely with an outstanding Board and Executive Committee who bring decades of experience to our organization. The board held its annual retreat in early November, during which many outstanding ideas were discussed. We are entering turbulent times: the recent elections bolstered the forces at the city, county, and state levels who wish to significantly increase the regulation of landlords. RHA will continue to lobby and present our arguments opposing regulations that are ill-conceived, and we will continue to support legislation and ordinances that are likely to have a positive effect on the issues of housing affordability and access in our communities. Towards that goal, our Past President Ron Garcia will chair our Legislative Committee in 2019 and will continue to coordinate our efforts in this area.

(continued on page 9) 4

RENTAL ALLIANCE UPDATE January 2019

President Ken Schriver, PH. (503)410-1782 President Elect John Sage, PH. (503)667-7971 Vice President Phil Owen, PH. (503)244-7986 Treasurer Sandra Landis, PH. (503)659-8803 Secretary Lynne Whitney, PH. (503)284-5522 Past President Ron Garcia, PH. (503)595-4747 RHA Oregon DIRECTORS Violet Anderson, PH. (503)221-7825 Alan Carpenter, PH. (360)772-2197 Tamara Collins, PH. (503)932-9388 Tamara Evans, PH. (503)707-0882 Jerad Goughnour, PH. (503)303-8545 Jim Herman, PH. (503)645-8287 Charles Kovas, PH. (503)255-8795 Katie O’Neal, PH. (971)352-6760 Jake Ramirez, PH. (503)899-7397 AJ Shepard, PH. (360)772-6355

RHA Oregon OFFICE Monday - Friday 9:00am - 5:00pm Phone: (503)254-4723 Fax: (503)254-4821 10520 NE Weidler St. Portland, OR 97220 facebook.com/RHAOregon

RHAOregon is committed to educating members to fair housing practices and policies. www.rhaoregon.org

RHA Mark Your Calendar DATE

EVENT

LOCATION

TIME

INFORMATION

1/1

Office Closed

RHA Office

9-5pm

Closed in Observance of New Years Day

1/9

Board Meeting

RHA Conference Annex

5:30pm

1/19

New Member Mentor Meeting

RHA Conference Annex

11:00am

2/13

Board Meeting

RHA Conference Annex

4:00pm

2/28

New Member Mentor Meeting

RHA Conference Annex

6:00pm

If you register and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the FULL price of the dinner. To purchase event tickets online visit: www.rhaoregon.org DATE

CLASSES

LOCATION

TIME

INFORMATION

1/8

Screening Class

RHA Conference Annex

11:00am

Taught by Marcia Gohman w/ National Tenant Network

1/10

Managing Rental Properties in the City of Portland

RHA Conference Annex

6:30pm

Taught by Amber Clark w/ The Garcia Group

1/11

Screening Class

WebEx

11:00am

Taught by Marcia Gohman w/ National Tenant Network

1/17

Indentifying Water Intrusion Problems

RHA Conference Annex

11:30am

Taught by John Lombardi w/ Johnâ&#x20AC;&#x2122;s Waterproofing

1/22

Managing Rental Properties in the City of Portland

Standard TV & Appliance , 6:30pm Beaverton

Taught by Amber Clark w/ The Garcia Group

1/25

Screening Class

WebEx

7:00pm

Taught by Marcia Gohman w/ National Tenant Network

1/29

Screening Class

WebEx

7:00pm

Taught by Marcia Gohman w/ National Tenant Network

2/5

Screening Class

RHA Conference Annex

11:00am

Taught by Marcia Gohman w/ National Tenant Network

2/7

How to Hire a Property Manager

RHA Conference Annex

6:30pm

Taught by Cliff Hockley w/ Bluestone & Hockley

2/8

Screening Class

WebEx

7:00pm

Taught by Marcia Gohman w/ National Tenant Network

2/14

Creating the Tenancy

RHA Conference Annex

11:30am

Taught by Katie Oâ&#x20AC;&#x2122;Neal w/ Acorn Property Management

2/19

The Ever-Changing Market

Standard TV & Appliance , 6:30am Beaverton

Taught by Amber Clark w/ The Garcia Group

2/22

Screening Class

WebEx

11:00am

Taught by Marcia Gohman w/ National Tenant Network

2/26

Screening Class

WebEx

7:00pm

Taught by Marcia Gohman w/ National Tenant Network

Class Registration/Cancellation Policy:

To qualify for the early bird registration rate you must have your registration in to the RHA office no later than 4:59pm on the listed early registration date in the advertising for the event. Deadline for refund/credit or cancellation of registration is up until 48 hours prior to the date and time of the class/seminar, up until 48 hours prior you will be refunded 100% of the cost to attend. If a registered guest/member does not cancel and/or does not show to the scheduled class/seminar then the registered guest/member will be required to pay the full amount of the class/seminar. All registrations are non-transferable. Those with prior registrations to the class/seminar will be seated first. Walk-ins will only be accommodated once the class has started and only if space is available. Registered attendees who arrive 15 minutes after the start of the class/ seminar be aware that your chair may be filled. Our venues do have a limited capacity therefore at times registration to an event may close prior to

the event.

www.rhaoregon.org

RENTAL ALLIANCE UPDATE JANUARY 2019

RENTAL ALLIANCE UPDATE January 2019

www.rhaoregon.org

Get Ready for Your Fall and Winter Maintenance By Matt Kohl

Arriving home one hectic day from work, all I wanted to do was nothing. Instead, I arrived to find a little pond in my front yard that had not been there when I left that morning. As you can imagine, I wasn’t very happy and in no mood to deal with it. But as all of know, I didn’t really have a choice, did I? After 15 hours of digging up my yard, locating my broken main and hiring someone to repair it, I was spent and ready for a vacation. I am sure that everyone can relate in some way to how this would feel. Just like with most things, if we wait until the last second, we will always have to work harder, spend more money, time and energy than if we had simply done the maintenance regularly. I’m no expert in owning rentals, but I do know a thing or two about preventative maintenance, which I would like to share with you. Planning and Budgeting Step one would be simply doing a walk-through of your property to write a “to do” list starting with the most important items followed by the least important items. This will allow you to mark off some of those items that just may not be ready or necessary. Plus, you can also put together a budget so you know just how much it’s going to cost you. Plumbing As beautiful as indoor plumbing is, it can also be a nightmare to deal with, but guess what? It does not need to be. There are a few things that can be done every so often that won’t break the bank and will keep things from leaking or failing. Supply lines should be changed out every five years. Make sure they are steel flex lines though. Supply lines are around $15 to $30, depending on what size you get. In my industry, this would probably be the biggest cause of those nasty water damages and also one of the cheapest items to fix. Imagine that! Valves are not as cheap to change out, but you don’t have to change them as often – every 10 to 12 years would be sufficient. Just make sure they are of good quality. It is best to purchase them from a plumbing supply store or your plumber. Toilet guts are another cheap item that can cause a whole lot of damage. Ever have a toilet in which the valve sticks and keeps running? Not a whole lot of fun, is it? In most cases, you can identify the wear on the float and flapper. Hard water can shorten the life of these items as well. Changing them out would be based on how often the toilet is used. As a rule of thumb, that would be every three years, but a visual inspection should be done once a year. Hot Water Heaters It used to be that you could get 20 to 30 years out of these guys, but that’s not the case these days, apparently. In most cases, water heaters start leaking long before home owners even realize they have a problem. This creates a very expensive problem. Water heaters should be inspected often. They typically show warning signs well before they start to leak. This is a good thing. Calcium and rust build up on or around the supply lines is a good indication that you have an issue. Make sure your water heater is on a foam pad if it’s on a slab. (continued on page 8) www.rhaoregon.org

RENTAL ALLIANCE UPDATE JANUARY 2019

Get ready for Your Fall and Winter... CONTINUED FROM PAGE 7

If it’s on a subfloor, you want to make sure it’s in a tray and that tray is plumbed out properly. Change out the supply lines/ fittings every five years. Having your water shut-off valve marked is a great idea, so anyone in the home can know where and what to turn off if a pressurized water leak occurs. Main Line/Roots Homes built before 1965 typically have something in common – cast iron plumbing. Apparently, they did not test them with tree roots. If you have this issue, make sure that you are keeping up on snaking the line as often as every six months. Be careful though. It is easy to break through weak spots in the line. If the home has a basement, this can cause very expensive damages. Sump pumps can also cause a lot of damage in a basement if the power goes out. It gets unplugged or it fails. Keeping up on maintenance can be as easy as inspecting it, placing an alarm on it or having a secondary power source. Fires/Faulty Wiring The pitfalls and dangers of electrical and dryer vent fires can be easily avoided. Inspection of your wiring does not have to be that often. If you have an electrician inspect it once, then that should let you know if everything is up to code or at least safe. Most electrical fires are caused by a short or an overloaded circuit. Make sure the panel has enough power for its intended use. Dryer vent fires should never happen because of lint. It is important to clean out the lint that builds up in the vent every three to six months. Renter’s Insurance It is almost as important to have your renters purchase renter’s insurance. This allows them to have money to deal with the contents of their rental in the event of a fire or flood. Some policies also allow for them to stay somewhere else during the time it takes repairs to be made. If anyone has had to deal with this type of situation and the tenant did not have insurance, you can appreciate the reason why renter’s insurance is extremely important and beneficial. Exhaust Fans/Mold There are a lot of ways to avoid the footfalls of acquiring mold and mildew in your homes. Some include: o Make sure you have exhaust fans in the bathroom and kitchens. Encouraging your tenants to use them may require more work. o Make sure the exhaust fans are vented out properly; otherwise you can get a big moldy mess in the attic. o Caulk around areas that attract moisture. This may be needed as often as every three to six months. Roofs Inspecting the roof once a year is a good practice. Sometimes it only requires small patches or blackjack around vents to correct a problem. I am sorry if some of you were hoping I had some amazing ideas for things that did not cost anything, but, as my beautiful wife will remind me, “You’re not that amazing, dear.” But … I DO hope to save you some money AND time. Matt Kohl is with Just Right Cleaning and Construction, Inc. Reprinted with the permission of the Apartment Owners Association of California, inc. htp://www.aoausa.com

RENTAL ALLIANCE UPDATE January 2019

www.rhaoregon.org

President’s Message... CONTINUED FROM PAGE 4

The winds of change comprise more than just new regulations, however. Technology and social media are changing how we advertise, screen tenants, collect rents, and maintain our properties. Our Education Committee and our Membership / Marketing Committee will be exploring how RHA can help landlords navigate this rapidly changing landscape. The latter committee will also be evaluating ways that our Affiliate Members can maximize the value of their membership in RHA. Finally, I encourage you to attend an RHA dinner meeting – this is your best opportunity to network and to hold informal conversations about current events affecting tenants, landlords, and property managers. I look forward to seeing you there! Sincerely, Ken Schriver, RHA Oregon President

IN APPRECIATION I want to extend my sincere gratitude to you for honoring me with the Al Moulton and Sharon Fleming-Barrett Volunteerism Award for 2018.

There are many of you that spend so much time working for RHA Oregon, and I want you to know I am truly humbled to earn this recognition. Volunteerism is not encouraged by incentives or pursued with ambition. Hours devoted to the service of others are committed without expectations of merit. NEW YEARS DAY

Maybe we do it thinking “if I don’t, who will?”. Maybe we do it because others want/need/ask us to do it. Maybe we do it because we’re bored or burnt out with other commitments. Maybe (I think, mostly) we do it without thinking anything more than we enjoy doing something we are passionate about.

TUESDAY , JANUARY 1, 2019 MEMORIAL DAY MONDAY, MAY 27, 2019 INDEPENDENCE DAY THURSDAY, JULY 4, 2019 LABOR DAY

I am certain you all could teach me why it’s done, and you have all been great examples of how it’s done. Gracias, merci. Thank you. Happy New Year! Love, Ron Garcia, The Garcia Group

MONDAY, SEPTEMBER 2, 2019 THANKSGIVING DAY THURSDAY NOVEMBER 28, 2019 BLACK FRIDAY FRIDAY NOVEMBER 29, 2019 CHRISTMAS DAY WEDNESDAY, DECEMBER 25, 2019

www.rhaoregon.org

RENTAL ALLIANCE UPDATE JANUARY 2019

Management tips from Landlord.com By Jeff Taylor, “Mr Landlord”

10 Ways to Verify Truthfulness of an Application: (Before Even Running a Credit Check) One landlord asked a question that many rental property owners wanted to hear answered: “When you receive an application, what are the tricks you use to verify truthfulness without even doing a credit check?” 1. Scan Facebook and see if their page has any red flags that you need to investigate further. As one landlord puts it – Facebook Stalking. 2. Pull up their current address on the county tax assessor’s website to see if the name they have given as their current landlord is actually their landlord. 3. Many states allow a free court records check. I check my state and in the next state over, as we have a lot of people moving back and forth. 4. Ask for their work supervisor’s phone number, but I never call the number they give me. Instead I look up the company and call that number, and ask for the name of their supervisor. 5. I call the landlord listed on the application, but change the number of children and/or pets count. This trips up the person listed as the landlord’s phone number who may just be a friend posing as the landlord who is ready to respond positively to whatever you ask. In the same way, you can simply ask “Do you have the yellow house for rent?” 6. Always get license plate info on the application. When using the website public data, you can enter the plate number. There is a box that comes up to click on that shows others at this address. A few weeks ago I did this and found out that the landlord lives at the same address. Did a drive by and sure enough, the landlord and tenant’s vehicles were at the same place. 7. Ask for copy of a utility bill along with pay stubs, driver’s license, etc. Current utility bills should be the most accurate. 8. Google or Facebook the number listed as the current landlord and see what comes up. 9. Ask the applicant to bring a copy of their current lease. 10. Check their LinkedIn.com page to see if their employment info is posted. After using some of the tricks above to verify information on the application, always run a credit check. It remains one of the absolute best ways to verify if someone has a good or bad track record paying bills. Plus credit reports can also offer additional information, including past addresses, other used aliases, whether the social security or date of birth matches the application information, a listing of creditors, and much more! This is all vital and helpful information. Check with your local associations for where you can run inexpensive tenant credit reports for as low as $9.95 like the one found on MrLandlord.com. I Didn’t Do One Thing… A landlord described the following scenario and made a profound revelation that many landlords never quite get or fully understand. Today, I discovered that a resident of six years moved out. There was no notice from them. The house was left in ok/fair condition, albeit not move-in ready. Six years ago, I was using a lease and converted to month to month terms after the initial 12 month residency. I also should say that during these past six years I have received very few service requests. I spent less than $500 on service for the duration. (continued on page 11) 10

RENTAL ALLIANCE UPDATE January 2019

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Management tips... CONTINUED FROM PAGE 10

Obviously, I am not complaining. I am mindful that I didn’t do one thing to encourage them to stay longer. How should I have dealt with these good residents? MY RESPONSE: If I really hear you, your big question is focused, not so much on how much of the deposit you’ll be keeping. Instead, you are asking a far bigger business question that will greatly affect future success and profits. I think you are asking what “proactive” steps could you have taken that would have helped extend the time these residents stayed with you even longer. If that is your question I applaud you on taking a look inward at your procedures and recognizing that you can indeed improve – while the average landlord would be happy on how you “lucked” out and that resident stayed as long as they did. I’m glad for you that they did. But more importantly, I am so impressed that you don’t want to count on luck to be successful moving forward. There are many proactive steps, including sending out a simple appreciation note annually or offering a choice of home improvements as an anniversary gift. The truth is that since you are now aware and “looking” for ways to encourage residents to stay longer, you will be amazed at how many ideas will come to you as you see successful businesses all around you showing appreciation to their customers. I should add that as you consider ideas to implement, the key is look to “systematically” implement and make contact at least three or four different times during the course of the year. Even having someone stop by the resident’s for a “courtesy” service/preventive maintenance check once or twice a year can count as a contact. You show that you appreciate them as a customer and it can also help with improving resident performance as you check on how they are taking care of your property. Were you at this year’s convention? I shared that the first level of success as a landlord is becoming AWARE of what you need to know to be more successful. Most average landlords never become aware that resident retention is one of the 10 key management success categories where we, as landlords, need to improve on, and the part we can play to increase it. Congrats on starting the climb to greater business success. Track the Names of All Applicants Here is another of the hundreds tips shared weekly by a landlord on the popular MrLandlord.com Forum. Read below: “I had a single female contact me about two weeks ago for a unit. Pre-screen reveals a “no-go” due to her pit bull. Yesterday, I showed the unit to a single guy with a “mix breed” dog, which usually always means a pit bull. Anyway, he submits an app this morning and in his list of other occupants he has two kids and the same girl I rejected two weeks ago. Hmmm. Today, his dog is suddenly a golden retriever mix. Yeah, we’ll see. Please note, the big tip here is that if I hadn’t tracked her name, I wouldn’t have caught or remembered this. The above tips are shared by regular contributors to the popular MrLandlord.com Q&A forum, by real estate authors and by Jeffrey Taylor, Founder@Mrlandlord.com. To receive a free sample of Mr. Landlord newsletter, call 1-800-950-2250 or visit their informative Q&A Forum at LandlordingAdvice.com, where you can ask landlording questions and seek the advice of other rental owners 24 hours a day. www.rhaoregon.org

RENTAL ALLIANCE UPDATE JANUARY 2019

RENTAL ALLIANCE UPDATE January 2019

www.rhaoregon.org

What is your full name, and where does it come from? John T. Sage. No middle name just the initial. I’m named after my Dad’s favorite uncle. What’s your most irrational fear? Spiders, can’t stand to touch them. What’s your idea of true happiness? A day spent walking through the woods just enjoying nature!! What’s the greatest invention of all time? And the worst? The internet for its ability to connect so many people and make the world a more accessible place. The worst is Facebook. It’s ability to divide people who don’t really know each other and spread false information.

What do you wish to accomplish during your seat on the Board of Directors for RHA? I would like to help get the point across that Property Owners aren’t who the media has made us out to be. Also, help RHA to be the leading landlord association in the state of Oregon. In your opinion, what can Landlords do better overall? In the coming year, we need to change the perception of property owners. Let’s start leading the narrative that is in the media about us. Get more of the stories out about what we do for the community and for our tenants. Also, help to educate those property owners who are doing things that give all of us a black eye!

If you could be anyone, real or fictional, who would it be? I really enjoy reading history and would love to be someone living during the early years of America and to be a Mountain man living in the wild. What is your biggest housing challenge right now in the current market? Right now all of my units are full with excellent tenants. but I am concerned with the current atmosphere that if one comes open it will be a challenge to fill with the same caliber of tenant. You’re stuck on a desert island and can bring only three things. What are they? A good knife, fire starter and a satellite phone!! LOL!!

www.rhaoregon.org

John T. Sage, President Elect

RENTAL ALLIANCE UPDATE JANUARY 2019

Dear Maintenance Men by Jerry L’Ecuyer & Frank Alvarez

Maintenance Men: Our rental has a non-standard size sliding glass door that we'd like to replace. We'd like to get a whole new door and track. How easy is that? We have siding on the house. What should we expect in the way of wall damage or ability to get a larger standard door frame into the space? What questions do we need to ask the installer? KWT Dear KWT: Replacing a sliding glass door and frame as a DIY job is not for the faint of heart! It is not really that difficult as it is unwieldy and the doors are large and heavy. You state the door is a non-standard size; this might be a good time to standardize your glass door. Start by removing the door, bottom track and frame. This will expose the rough opening in your door way. Measure the rough opening for a standard sliding door of your choice. It is sometimes easier to enlarge the rough opening to accommodate the new door. The reason for a larger opening is because you will not need to find or install new outside siding or stucco nor patch the inside drywall. “Rough opening” refers to the dimensions inside the trimmer studs and between the floor and the bottom header. This opening will be slightly larger than the patio doorframe. The extra space allows a little fudge room for squaring the frame with shims. If you decide to have a contractor install the new sliding door, have the installer explain in detail what the job will entail, what the finish will look like and how long the job will take. Make sure they are set up for dust control as a job like this can cause a considerable amount of dust during the construction if the opening is enlarged. Dear Maintenance Men: I need to replace a dishwasher for the first time and I am a little intimidated by the process. Can you walk me through the installation procedure? Mac Dear Mac: The installation of a dishwasher is not as complicated as it looks. Turn off the electricity leading to the machine. Turn off the water at the main shut-off. If your dishwasher site is not pre-plumbed with a separate water valve, remove the

existing hot water angle stop valve under the sink and install a double threaded angle stop/shutoff valve. Use a stainless steel braided flex water line to hook up to the dishwasher. You may need to buy a fitting to screw into your dishwasher to accept the hose. Most new machines don’t come with the fitting, or remove the fitting from the old dishwasher. Next, connect the drain line from the dishwasher pump motor outlet to the garbage disposer inlet. (Don’t forget remove the “knock-out” in the garbage disposal inlet.) Be sure to use an “Air Gap” between the dishwasher and the garbage disposal. The air gap is installed next the faucet and stops the water from draining back into the dishwasher by siphon action. If you are unable to install a true air gap device, loop your drain line over the dishwasher before hooking up to the garbage disposal. Both methods will prevent debris from sucking back into the machine. Look for a small electrical box under the dishwasher, remove the cover and pull out the wires. Connect your wires or pig tail to the machine (A “Pig Tail” is a wire with a plug on one end and bare wires on the other end). Be sure to hook up the Green ground wire for safety. Carefully push your machine under the counter. Once in place, adjust the legs by turning them in or out to level the machine. There should be two tabs at the front top of the dishwasher, use these to secure the machine to the counter top with screws. Now turn on your water and electricity and test your dishwasher and check for leaks.

Dear Maintenance Man: I am a new owner of a small apartment building and plan on doing my own maintenance. My first task will be re-caulking the bathtubs. Unfortunately every time I caulk, I make a huge mess and there is caulking everywhere. What is the trick to caulking? Tom Dear Tom: Yes, we’ve all struggled with our caulking nightmares. Here is a simple solution; First always remove the old caulk and clean before installing new caulk. 1. Check the size of bead you will need. Smaller is better than larger. 2. Cut the nozzle of your tube to the desired size. It is best to cut the nozzle at a 45-degree angle and again, the smaller the (continued on page 15)

RENTAL ALLIANCE UPDATE January 2019

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Dear Maintenance Men CONTINUED FROM PAGE 14

opening (within reason) the easier it will be to apply. 3. (If you are new at this, it is best to use a water-based product. The clean-up is easier.) Apply your caulk in a slow and even continuous fashion. Do not stop or worry about defects at this time. Your caulking gun should be at a 45-degree angle to your work. If you don’t lay down enough caulk the first time, you can go over it again. As you get more comfortable caulking, try pushing the caulking gun as opposed to pulling when applying caulk. With practice, this will give you a better caulk bead. 4. Now using your damp finger wipe away excess caulk from your desired location. Some basics to keep in mind; keep a damp rag with you to wipe off your nozzle and fingers from time to time. Don’t let the caulk build-up too much. Position your finger between a 30 to 45 degree angle to the work, pull your finger along the caulk, gently pushing the material into the corner. 98 percent of the material should glide under your finger and not be pushed in front of your finger. If you have a big gob of caulk on your finger, you may be pushing too hard on the caulk and not letting enough glide through or you have used too much caulk. Now taking a damp square sponge wipe in a slow continuous fashion along your new caulk. Being careful to not wipe too much away. You should see a noticeable difference in your finish. WE NEED Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men:” column, please send in your questions to: DearMaintenanceMen@gmail.com

Product Service Counsel. Frank can be reached at (714) 9568371 Frankie@BuffaloMaintenance.com For more info please go to: www.BuffaloMaintenance.com Jerry L'Ecuyer is a real estate broker. He is currently on the Board of Directors and Past President of the Apartment Association of Orange County .and past Chairman of the association’s Education Committee. Jerry has been involved with apartments as a professional since 1988.

VISIT www.fhco.org FAIR HOUSING COUNCIL OF OREGON

RENTAL HOUSING ALLIANCE OREGON SUPPORTS FAIR HOUSING

Bio: If you need maintenance work or consultation for your building or project, please feel free to contact us. We are available throughout Southern California. For an appointment please call Buffalo Maintenance, Inc. at 714 956-8371 Frank Alvarez is licensed contractor and the Operations Director and co-owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance & construction for over 20 years. He is also a lecturer & educational instructor and Co-Chair of the Education Committee of the Apartment Association of Orange County as well as being Chairman of the www.rhaoregon.org

Stress-free property management done the right way! 800 NE Broadway Portland, OR 97232

503.926.6214

www.rarebirdproperties.com

info@rarebirdproperties.com

RENTAL ALLIANCE UPDATE JANUARY 2019

What is a Landlord to Do? By Cliff Hockley, Bluestone & Hockley

A significant increase of vagrancy and trespassing has been observed at many of the properties we mange around the Portland area. Properties of all types (residential, commercial, etc.) are utilized for cell phone charging, washing, dumpster diving, drug use and sleeping, often resulting in tenants being harassed and leaving managers feeling helplessly frustrated. Unfortunately, law enforcement is either unable or unwilling to provide meaningful assistance and unwelcomed vagrants are just pushed from one property to the next. Landlords have a few choices, but prevention is our strongest tool: • Lighting: Ensuring that the property is well lit with photo/motion sensors is one of the best deterrents and will help improve resident safety. • Landscaping: Bushes need to be trimmed and trees limbed up. Clear sightlines and eliminating concealed areas improves safety and makes the property less desirable to camping and nefarious activities. • Fencing & Gates: Coded gates and tasteful fencing can communicate inaccessibility to passersby. Reducing cross and through traffic on the property can be an impactful deterrent. • Secure Trash Areas: Modifying trash receptacles with locking mechanisms or enclosing them entirely will reduce the mess caused by dumpster diving. Be mindful, however, that modifications do not include things such as razor wire which may send the wrong message or be off-putting to prospective tenants. • Cameras: Cameras can be an important deterrent to unwanted behavior and help document issues, if law enforcement becomes involved. Fake cameras are available for a fraction of the price and also produce a strong deterrent. • Irrigation: Strategically placing sprinkler heads and programming the timer to water frequently throughout the night is one of the most proactive ways to make a property inhospitable to unwanted trespassers. • Security Patrols: Private security companies are affordable and available to check on a property day and night. When engaging these services, it is recommended that the contract include foot patrols, not just ‘drive-bys’. Armed agents are effective when directing people to leave the premises. • Community Support: Homelessness, vagrancy and the breath of addiction and medical issues that plague certain populations are not law enforcement issues – they are examples of where social services are not meeting the needs of the citizenry. Many localities offer or partner with non-profits to provide urgent support to intoxicated individuals. Portland’s Central City Concern offers ‘sobering stations’ and CHIERS, a service that transports people to those sobering stations. Many services are available and often are much more effective than calling the police. Landlords have many cost effective options to make their properties safe for tenants and unattractive to trespassers. Smart planning and a few upgrades will help landlords continue to provide safe spaces for people to live and work through the summer and beyond. Cliff is a Certified Property Manager® (CPM) and a Certified Commercial Investment Member (CCIM). Cliff joined the company in 1986 and has extensive experience representing owners of commercial, investment and residential properties. He has managed warehouse, office, and retail properties, as well as mobile home parks, condominium associations, and residential properties of all sizes. Cliff ’s client base includes financial institutions, government agencies, private investors and nonprofit organizations. In addition to property management, he has served as an advisor, developed budgets, made value improvements to buildings, and trained on- and off-site staff. Cliff ’s strong knowledge of maintenance enables him to counsel on the best approach for major value-add projects. Among his many civic activities, Cliff serves on the executive committee for the Portland Chapter of the Institute of Real Estate Management (IREM), where, in 2000 and 2003 he was recognized as Certified Property Manager of the Year. n 2014 he was recognized by IREM as board member of the year, and in 2015 he earned an achievement award in brokerage from SVN International. Cliff holds an MBA from Willamette University and a BS in Political Science from Claremont McKenna College. He is a frequent contributor to industry newsletters and serves as adjunct professor at Portland State University, where he teaches real estate finance. Cliff is the author of 21 Fables, a book about real estate investing that helps investors navigate the rough shoals of real estate ownership. 16 RENTAL ALLIANCE UPDATE January 2019

www.rhaoregon.org

DATE

CLASS NAME

INSTRUCTOR

LOCATION

January 10, 2019

Managing Rental Props in the City of PDX

Amber Clark - The Garcia Group

RHA CONFERENCE ANNEX

6:30 - 8:00 pm

January 17, 2019

Identifying Water Intrusion Problems

John's Waterproofing

RHA CONFERENCE ANNEX

11:30 - 1 pm

January 22, 2019

Managing Rental Props in the City of PDX

Amber Clark - The Garcia Group

STANDARD TV & APPLIANCE

6:30 - 8:00 pm

February 7, 2019

How To Hire a Property Manager

Cliff Hockley - Bluestone

RHA CONFERENCE ANNEX

6:30 - 8:00 pm

February 14, 2019

Creating The Tenancy

Katie O'Neal - Acorn PM

RHA CONFERENCE ANNEX

11:30 - 1 pm

February 19, 2019

The Ever-Changing Market

Amber Clark - The Garcia Group

STANDARD TV & APPLIANCE

6:30 - 8:00 pm

March 7, 2019

Mold Prevention & Remediation

Mike G. - Real Estate Mold Sol.

RHA CONFERENCE ANNEX

6:30 - 8:00 pm

March 14, 2019

Managing The Tenancy

Katie O'Neal - Acorn PM

RHA CONFERENCE ANNEX

11:30 - 1 pm

March 26, 2019

Insurance

John Sage - Farmer's Ins.

STANDARD TV & APPLIANCE

6:30 - 8:00 pm

April 11, 2019

Fair Housing

Louise Dix - FH Council of OR

RHA CONFERENCE ANNEX

6:30 - 8:00 pm

April 18, 2019

The Ever-Changing Market

Amber Clark - The Garcia Group

RHA CONFERENCE ANNEX

11:30 - 1 pm

LANDLORDING 101

MARK PASSANNANTE

April 23, 2019

Successful Real Estate Investing

Cliff Hockley - Bluestone

Standard TV & Appliance

6:30 - 8:00 pm

May 9, 2019

LL102

Charles Kovas - Warren Allen

RHA CONFERENCE ANNEX

6:30 - 8:00 pm

May 16, 2019

Terminating The Tenancy

Katie O'Neal - Acorn PM

RHA CONFERENCE ANNEX

11:30 - 1 pm

August 3, 2019

LL101

Ron Garcia - The Garcia Group

RHA CONFERENCE ANNEX

9 am-5 pm

August 8, 2019

Risk Management - Reduce Liability

Amber Clark - The Garcia Group

RHA CONFERENCE ANNEX

6:30-8:00PM

September 12, 2019

Successful Real Estate Investing

Cliff Hockley - Bluestone

RHA CONFERENCE ANNEX

6:30 - 8:00 pm

September 19, 2019

Rental Property Crime Prevention

Katie O'Neal - Acorn PM

RHA CONFERENCE ANNEX

11:30 - 1 pm

September 24, 2019

Risk Management - Reduce Liability

Amber Clark - The Garcia Group

Standard TV & Appliance

6:30 - 8:00 pm

October 10, 2019

Fire Prevention/Fire Safety

TBD

RHA CONFERENCE ANNEX

6:30 - 8:00 pm

October 17, 2019

Identifying Water Intrusion Problems

John's Waterproofing

RHA CONFERENCE ANNEX

11:30 - 1 pm

LANDLORDING 101

MARK PASSANNANTE

October 22, 2019

Mold Prevention & Remediation

Mike G. - Real Estate Mold Sol.

Standard TV & Appliance

6:30 - 8:00 pm

November 7, 2019

LL102

Jeff Bennett - Warren Allen

RHA CONFERENCE ANNEX

6:30 - 8:00 pm

November 14, 2019

Property Tax Appeals

Steve Anderson - First Class Prop.

RHA CONFERENCE ANNEX

11:30-1:00 pm

www.rhaoregon.org

Time

9:00-5:00PM

9:00-5:00 pm

RENTAL ALLIANCE UPDATE JANUARY 2019

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

1031 EXCHANGES / REITS TENANCY IN COMMON Beutler Exchange Group, LLC P. 503-748-1031, P. 844-414-1031 Toija@BeutlerExchangeGroup.com www.BeutlerExchangeGroup.com

APPLICANT SCREENING Complete Screening Agency, LLC Jacob Turner & Tiffany Webb P. 800-827-3130 www.Complete-Screen.com info@Complete-Screen.com

Peregrine Private Capital Corp. P. 503-241-4949 5000 Meadows Rd. #230, Lake Oswego, OR 97035 rs@PeregrinePrivateCapital.com

www.Landlord-Reference.com Robert Collier support@Landlord-Reference.com P. 888-285-1281

ACCOUNTING/BOOKKEEPING Balancing Point, Inc. Sandy Buhite-Landis P. 503-659-8803 C. 503-504-9466 8189 SE Clackamas Rd., Milwaukie, OR 97267 info@BalancingPT.com

National Tenant Network Marcia Gohman P. 503-635-1118, F. 503-635-9392 P.O. Box 21027, Keizer, OR 97303 www.NTNonline.com

The Cobalt Group Accounting, tax, and business consulting 1100 NE 28th Ave., Ste 100, Portland, OR 97232 P. 503-239-8432 info@TheCobaltGrp.com ADVERTISING / MARKETING From Here 2 There Helping solve business challenges to reach your goals. Ami Stevens, P. 503-407-3663 astevens@FromHere2There.com

ASPHALT PAVING Hal’s Construction, Inc. CCB#34434 Brian King, P. 503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.HalsConstruction.com office@HalsConstruction.com ASSOCIATIONS Metro Area Smoke Free Housing Project P. 503-718-6145 www.SmokeFreeOregon.com

Rental Housing Journal P. 503-221-1260 News for Property Managers & Owners www.TheLandlordTimes.com AIR DUCT CLEANING AdvantaClean Air Duct and Dryer Vent Cleaning P. 503-308-4688 www.AdvantaClean.com/vancouver-wa

Law Office of Joseph Q. Kaufman Friendly and Effective Legal Services Serving Estacada, Gladstone, and Lake Oswego P. 503-722-3850 Scott A. McKeown, P.C. Scott McKeown, P. 503-224-1937 8700 SW 26th Ave Ste S., Portland, OR 97219 ScottMcKeown@comcast.net Timothy Murphy, Attorney at Law Always representing only landlords Tim Murphy, P. 503-550-4894 621 SW Morrison St., Ste 1430, Portland, OR 97205 BASEMENT WATERPROOFING John’s Waterproofing, CCB# 15830 Crawlspace Waterproofing P. 503-233-0825 Fully Staffed www.JohnsWaterproofing.com CABINETRY Angie Schierman Cabinetry Design Contract Furnishings Mart - Beaverton 6050 SW Arctic Dr., Beaverton, OR 97005 P. 503-207-5230 www.CFMfloors.com

ATTORNEYS Broer & Passannante, P.S. Mark G Passannante, P. 503-294-0910 1001 SW Fifth Ave. Ste. 1220 Portland, OR 97204

Daniel Birch Cabinetry Design Contract Furnishings Mart – Clackamas 15140 SE 82nd Dr. Ste. 240, Clackamas, OR 97015 P. 503-656-5277 www.CFMfloors.com

Warren Allen, LLP Jeff Bennett. P. 503-255-8795 850 NE 122nd Ave., Portland, OR 97230 Protecting landlords’ rights in Oregon and Washington for over 25 years

Cabinetry Design Contract Furnishings Mart – Gresham 3108 NE 181ST Ave., Gresham, OR 97230 P. 503-328-7260 www.CFMfloors.com

EMBERSHIP AND ENTOR MEETING

• • • • •

OUR MEMBERS MATTER!

Even numbered months: 4th Thursday at 6pm Odd numbered months: 3rd Saturday at 11am Open to the public Mentoring for new and established members Learn more about RHA Oregon and what membership benefits are offered • Refreshments provided

RHA Conference Annex- 10530 NE Weidler, Portland OR, 97220 RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates. 18

RENTAL ALLIANCE UPDATE January 2019

www.rhaoregon.org

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

Dan Cunningham Cabinetry Design Contract Furnishings Mart – Hillsboro 4865 NW 235th Ave., Hillsboro, OR 97124 P. 503-716-4848 www.CFMfloors.com

Contract Furnishings Mart - Beaverton Nicole Dehaan P. 503- 207-5230, Toll Free: 844-214-4220 6050 SW Arctic Dr., Beaverton, OR 97005 Nicole.Dehaan@CFMfloors.com www.CFMfloors.com

Cabinetry Design Contract Furnishings Mart – Portland 915 SE Sandy Blvd., Portland, OR 97214 P. 503-963-7812 www.CFMfloors.com

Contract Furnishings Mart - Gresham Ross Williams P. 503-328-7260, Toll Free: 877-824-4236 3108 NE 181st Ave., Gresham, OR 97230 Ross.Williams@CFMfloors.com www.CFMfloors.com

Josh Polvogt Cabinetry Design Contract Furnishings Mart – Tigard 14160 SW 72nd Ave. Suite 110, Tigard, OR 97224 P. 503-542-8921 www.CFMfloors.com Kevin Clark Cabinetry Design Contract Furnishings Mart – Vancouver 11806 NE 65th St., Vancouver, WA 98662 P. 360-989-2393 www.CFMfloors.com CARPET CLEANING Americlean Inc., Since 1972 We are very good at what we do Frank Porter, P. 503-771-0554 info@ILoveAmericlean.com www.ILoveAmericlean.com O’Meara Carpet Cleaning P. 503-538-1983 P. 503-620-5005 Cleaning, Pet Odor CARPET SALES Contract Furnishings Mart - Vancouver Jennifer Evans P. 360-896-6150, Toll free: 800-267-6150 11013 NE 39th St., Vancouver, WA 98682 jennifer.evans@cfmfloors.com www.CFMfloors.com Contract Furnishings Mart - Portland Roger Harms P. 503-230-1250, Toll free: 800-275-6722 915 SE Sandy Blvd., Portland, OR 97214 roger.harms@cfmfloors.com www.CFMfloors.com Contract Furnishings Mart - Hillsboro Rebecca O’Neill P. 503-716-4848, Toll Free: 866-498-9850 4865 NW 235th Ave., Hillsboro, OR 97124 rebecca.oneill@cfmfloors.com www.CFMfloors.com Contract Furnishings Mart - Tigard Jim Plath P. 503-542-8900, Toll Free: 800-935-1250 14160 SW 72nd Ave. #110, Tigard, OR 97224 jim.path@cfmfloors.com www.CFMfloors.com Contract Furnishings Mart - Clackamas Patrick VonPegert P. 503-656-5277, Toll Free: 877-656-5232 15140 SE 82nd Dr., Clackamas, OR 97015 patrick.vonpegert@cfmfloors.com www.CFMfloors.com

The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd., Portland, OR 97206 Joe@FloorStorePortland.com COIN-OP LAUNDRY Wash Laundry Coin/Credit/Debit Laundry Equipment & Service Ed Coon P. 971-808-7828 ecoon@washlaundry.com www.WashLaundry.com COLLECTION AGENCIES Anderson & Associates Credit Services, LLC P. 503-293-5400, F. 503-813-2159 P.O. Box 230286, Portland, OR 97281 AndersonCollectionAgency@gmail.com CONCRETE Hal’s Construction, Inc. CCB# 34434 Brian King, P. 503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.HalsConstruction.com office@HalsConstruction.com DISCOUNT APPLIANCE SALES Kaady Appliance 12404 NE Halsey St., Portland, OR P. 503-253-3850 11564 SW Pacific Hwy Tigard, OR P. 503-244-3649 office@KaadyAppliance.com DOORS Goose Hollow Window Co Inc. CCB# 53631 Mary D. Mann, P. 503-620-0898 MaryMann@GooseHWC.com www.GooseHWC.com Energy Trust Trade Ally DUCTLESS HEATING & COOLING Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas info@OregonDuctless.com www.OregonDuctless.com ELECTRIC Rental Housing Maint Service CCB# 163427 Gary Indra, P. 503-678-2136 Fully Licensed to do it all GaryIndra@RentalRepairs.com Squires Electric Joe Squires, P. 503-252-1609 657 SE Yamhill St., Portland, OR 97214 www.SquiresElectric.com

EMERGENCY WATER DAMAGE WaterBear Cleaning & Restoration Water Removal, Dryout Mold/Sewage clean up P. 503-554-0417 ENERGY EFFICIENCY Energy Trust of Oregon Existing Multi Family 421 SW Oak St. Suite 300, Portland, OR 97204 P. 1-877-510-2130 www.EnergyTrust.org/Multifamily Energy Trust of Oregon Home Retrofit 421 SW Oak St., Suite 300, Portland, OR 97204 P. 1-866-368-7878 www.EnergyTrust.org ESTATE PLANNING Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P. 503-421-5058 www.CharleneQuaresma.nm.com Charlene.Quaresma@nm.com EVICTIONS Action Services Wally Lemke, P. 503-244-1226 15 82nd Dr. #20, Gladstone, OR 97027 Your Eviction & Process Service Specialist IRC Property Management 50% discount for new property management clients P. 503-999-0477 info@IRCenterprises Landlord Solutions P. 503-242-2312, F. 503-242-1881 P.O. Box 7087, Portland, OR 97007 Online Evictions & First Appearance www.Landlord-Solutions.com FINANCIAL SERVICES American Commercial Mortgage Network Al Williams, P. 206-264-1325 1366 91st Ave. NE Clyde Hill, WA 98004 Chase Commercial Term Lending Tom Barbour, P. 503-598-3657 Steve Mozinski, P. 503-598-3661 Steve.Mozinski@Chase.com Investor Property Loans Mortgage Loans Northwest Call Jeff McCarter at 503-349-5799 www.McCarterloans.com Mike Maier Mortgage Team Mike.Maier@Fairwaymc.com P. 503-545-9879 I believe in the value of relationships. Call for trusted advice about mortgage options. Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P. 503-421-5058 www.CharleneQuaresma.nm.com Charlene.Quaresma@nm.com Peregrine Private Capital Corp P. 503-241-4949 5000 Meadows Rd. #230, Lake Oswego, OR 97070 rs@PeregrinePrivateCapital.com

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates. www.rhaoregon.org

RENTAL ALLIANCE UPDATE JANUARY 2019

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

RareBird Investor Network Education & networking for Ptld real estate investors P. 503-451-0545 www.RareBirdInvestors.com Riverview Community Bank Banking/Financial Services Shanil Prasad P. 503-734-6358 9415 SE Stark St Portland, OR shanilprasad@riverviewbank.com Vince Kingston Mortgage Loan Officer NMLS #291740 Eagle Home Mortgage P. 971-221-8525 direct Vince@VinceKingston.com FIRE SAFETY Tualatin Valley Fire & Rescue Eric T. McMullen, P. 503-612-7000 7401 SW Washo Ct. Ste 101, Tualatin, OR 97062 Eric.McMullen@tvfr.com FIRE / WATER DAMAGE RESTORATION AdvantaClean Serving the Portland/Vancouver metro area P. 503-308-4688 www.AdvantaClean.com/vancouver-wa AdvantaClean Environmental www.AdvantaClean.com Brian Thomsen P. 503-349-5538 Water/Fire/Mold Damage Restoration Kennedy Restoration Restoring Lives...Rebuilding Properties Since 1950 P. 503-234-0509 PDX, OR, 360-693-5288 VAN, WA www.KennedyRes.com Servpro NW Portland Serving the entire state of Oregon P. 503-283-3658 F. 503-444-7130 www.ServproNWPortland.com FLOOR COVERING Contract Furnishings Mart - Vancouver Jennifer Evans P. 360-896-6150, Toll free: 800-267-6150 11013 NE 39th St., Vancouver, WA 98682 Jennifer.Evans@CFMfloors.com www.CFMfloors.com Contract Furnishings Mart - Portland Roger Harms P. 503-230-1250, Toll free: 800-275-6722 915 SE Sandy Blvd., Portland, OR 97214 Roger.Harms@CFMfloors.com www.CFMfloors.com Contract Furnishings Mart - Hillsboro Rebecca Oâ&#x20AC;&#x2122;Neill P. 503-716-4848, Toll Free: 866-498-9850 4865 NW 235th Ave., Hillsboro, OR 97124 Rebecca.ONeill@CFMfloors.com www.CFMfloors.com Contract Furnishings Mart - Tigard Jim Plath P. 503-542-8900, Toll Free: 800-935-1250 14160 SW 72nd Ave. #110, Tigard, OR 97224 Jim.Path@CFMfloors.com www.CFMfloors.com

Contract Furnishings Mart - Clackamas Patrick VonPegert P. 503-656-5277, Toll Free: 877-656-5232 15140 SE 82nd Dr., Clackamas, OR 97015 Patrick.Vonpegert@CFMfloors.com www.CFMfloors.com Contract Furnishings Mart - Beaverton Nicole Dehaan P. 503- 207-5230, Toll Free: 844-214-4220 6050 SW Arctic Dr., Beaverton, OR 97005 Nicole.Dehaan@CFMfloors.com www.CFMfloors.com Contract Furnishings Mart - Gresham Ross Williams P. 503-328-7260, Toll Free: 877-824-4236 3108 NE 181st Ave., Gresham, OR 97230 Ross.Williams@CFMfloors.com www.CFMfloors.com J & B Hardwood Floors, Inc. Jim Cripps P. 503-519-4920 JandBHardwoodFloors@gmail.com Rental Housing Maint Svcs CCB# 163427 Gary Indra P. 503-678-2136 Vinyl, VCT, Ceramic, Hardwood The Floor Store Joe Billarreal, P. 503-408-6488 5628 SE Woodstock Blvd., Portland, OR 97206 Joe@FloorStorePortland.com FORMS RHA Oregon Attorney drawn, Up-to-Date Rental Forms P. 503-254-4723 F. 503-254-4821 www.RHAOregon.org GENERAL CONTRACTORS Advanced Construction & Repair Remodels, General Contracting, Repairs Jordan Barkhuff 503-841-1323 www.AdvancedConstructionPDX.com Arthur Donaghey Construction LLC Building and Remodeling www.ArthurDonaghey.com P. 541-870-3540 Clear Water Construction Services - CCB# 194703 Both Residential & Commercial Service P. 503-974-6654, F. 503-217-0308 DaleH@cwcsnw.com www.cwcsnw.com Servpro NW Portland Serving the entire state of Oregon P. 503-283-3658 F. 503-444-7130 www.ServproNWPortland.com Uptown Properties CCB# 198205 AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bonded www.UptownPM.com HANDYMAN Bluestone & Hockley Real Estate Services CCB# 63068 Chuck Hodges, P. 503-222-3800 9320 SW Barbur Blvd. Ste 300, Portland, OR 97219 main@BluestoneHockley.com

Certified Services CCB# 184070 Full service repairs and maintenance Mark Sandstrom, P. 503-313-7963 MarkSandstrom321@gmail.com Clear Water Construction Services CCB#194703 Providing all types of repairs & maintenance P. 503-974-6654 www.cwcsnw.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra P. 503-678-2136 Fully licensed to do it all HAULING Junk Away Hauling CCB# 177966 P. 503-517-9027 Licensed bonded insured trash outs JunkAwayHauling@gmail.com HEATING & COOLING Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas info@OregonDuctless.com www.OregonDuctless.com Pyramid Heating & Cooling CCB#59382 P. 503-786-9522 Serving the Portland Metro area info@PyramidHeating.com Willamette HVAC - CCB#56951 P. 503-259-3200 www.WillametteHVAC.com Residential, Commercial, and Oil Service HEATING OIL TANK Soil Solutions Environmental Services, Tank Locating, Sampling, Decommissioning, and DEQ Certified Clean-ups P. 503-234-2118 info@SoilSolutionsEnvironmental.com www.SoilSolutionsEnvironmental.com HOUSING AUTHORITIES Home Forward Jill Smith P. 503-802-8565 135 SW Ash St., Portland, OR 97204 INSULATION Goose Hollow Window Co inc CCB#53631 Mary D. Mann, P. 503-620-0898 Energy Trust Trade Ally www.GooseHWC.com MaryMann@GooseHWC.com INSURANCE AAA Oregon Insurance Agency Home-Auto-Comerical-Life Antoinette (Toni) Bradfield P. 503-219-6260 600 SW Market St., Portland, OR 97201 Toni.Bradfield@AAAOregon.com American Family Insurance Auto/Home/ Life/ Commerical Larry Thompson Agency, Inc. P. 503-924-2200, F. 503-924-2202 15573 SE Bangy Rd. Ste. 220, Lake Oswego, OR 97035

RENTAL ALLIANCE UPDATE January 2019

www.rhaoregon.org

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P. 503-421-5058 www.CharleneQuaresma.nm.com Charlene.Quaresma@nm.com

MOVERS-HOUSE Emmert Development Company Terry Emmert, P. 503-655-9933 11811 SE Hwy 212Clackamas, OR 97015

PROPERTY MANAGERS Acorn Property Management, LLC - PDX Katie Poole-Hussa, Property Manager O. 971-352-6760 C. 541-968-1703 www.AcornPM.net

Robinson Financial Group Rita J. Robinson P. 503-557-4997 Group & Indiv. Health Insurance

PAINT / PAINTING Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P. 503-678-2136 Professional interior & exterior painting GaryIndra@RentalRepairs.com

State Farm Insurance Paul Toole P. 503-655-2206 6105 W ‘A’ St. #B, West Linn, OR 97068

Richard Hallman Painting CCB# 142467 Rick Hallman P. 503-819-1210 Quality interior painting since 1992

Bluestone & Hockley Real Estate Service Cliff Hockley P. 503-222-3800 9320 SW Barbur Blvd. Ste 300, Portland, OR 97219

Stegmann Agency Farmers Insurance John Sage, Insurance Specialist Insuring Property Owners for 25 years P. 503-667-7971, F. 503-666-8110 202 SE 181st Ave. #201, Portland, OR 97233 John.LStegmann@FarmersAgency.com

PAINT REMOVAL Timby’s Dipstrip Tim P. 503-240-9841 We Get The Lead Out www.Dipstrip.com

Elizabeth Carpenter, CRIS LizC Real Estate Investments, LLC C. 503-314-6498 F. 503-882-8680 Liz@LizCrei.com www.LizCrei.com

PEST CONTROL Frost Integrated Pest Management P. 503-863-0973 Residential.Commercial.Multi Family www.FrostPestFreeZone.com

Fox Management, Inc. Tressa L Rossi, P. 503-280-0241 C. 503-750-8124 F. 503-280-0242 2316 NE Glisan St., Portland, OR 97232 Tressa@FoxManagementInc.com

NW Pest Control Bruce Beswick P. 503-253-5325 9108 NE Sandy Blvd., Portland, OR 97220 www.NorthWestPest.com NWPestControl@aol.com

Gateway Property Management P. 503-303-8545 www.GatewayPDX.com Property Management Done Right

Wolter Van Doorninck,CPCU Elliot, Powell, Baden & Baker P. 503-227-1771, F. 503-274-7644 1521 SW Salmon, Portland, OR 97205 www.epbb.com WVanDoorninck@epbb.com LANDSCAPE MAINTENANCE Layna’s Cleaning Services Mow, trim, haul, install P. 503-545-0130 Free bids! Habla Español, Insured Oregon Tree Care P. 503-929-9437 www.OregonTreeCare.com info@OregonTreeCare.com LIGHTING Sunlan Lighting Inc P. 503-281-0453 www.SunlanLighting.com Lightbulbs & fixture parts/make- repair LOCKSMITH Pacific Northwest Locksmith www.PNWLocksmith.com OR P. 503-765-8711 WA P. 206-531-0411 Orders@PNWLoclsmith.com MASON CONTRACTORS D&R Masonry Restoration Inc. CCB# 99196 Ray Elkins, P: 503-353-1650 8890 SE McLoughlin Blvd., Milwaukie, OR 97222 www.DRMasonry.com MOLD AdvantaClean CCB#210974 Free Inspections, Testing, and Remediation Larry Wetzel P. 503-308-4688 www.AdvantaClean.com/vancouver-wa Good Affordable Roofing Services LLC CCB #208939 For all things mold we do it Good & Affordable P. 971-312-7767 GoodAffordableRoofingServices@gmail.com www.GoodAffordableRoofingServices.com Real Estate Mold Solutions CCB# 149575 Lynne Whitney, P. 503-232-6653 Free inspections, Testing and Remediation www.RealEstateMoldSolutions.com

Orkin Pest Control Dan Wolcott, Account Manager & Inspector P. 503-384-8384 DWolcott@Orkin.com PLUMBING / DRAIN CLEANING Apollo Drain P. 503-822-6805 www.ApolloDrain.com facebook.com/apollodrain 24 hour emergency service We gladly quote prices over the phone MJ’s Plumbing CCB#36338 Michael LeFever P. 503-261-9155 1045 NE 79th, Portland, OR 97213 ProDrain & Rooter Services Inc. West P. 503-533-0430 East P. 503-239-3750 Drain Cleaning/Plumbing www.ProDrainPDX.com

Action Management Wendi Samperi P. 503-710-0732

IRC Property Management Full Service & Hands-On Management Residential & Commercial P. 503-999-0477 / info@IRCEnterprises.com Jim McNeeley Real Estate & Property Management, Inc. Katie@McNeeley.com P. 503-292-8125 – www.McNeeley.com Legacy Property Management 15635 SE 114th Ave. #206 P. 503-765-9479 www.LegacyNW.com Micro Property Management We focus on the small details P. 503-473-3742 Jeannie@MicroPropertyMgmt.com PropM, Inc. Michelle Wrege, P. 888-780-2938 Finding home owners qualified tenants www.PropMHomes.com

Rental Housing Maint. Svcs CCB# 163427 Gary Indra P. 503-678-2136 Fully Licensed to do it all GaryIndra@RentalRepairs.com

RareBird Property Management P. 503-926-6214 info@RareBirdProperties.com www.RareBirdProperties.com

Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 info@SoilSolutionsEnvironmental.com www.SoilSolutionsEnvironmental.com

Tangent Property Management, Inc. Ann-Marie Lundberg P. 503-594-2101 www.TangentPM.com

PRINTING & PROMOTIONAL PRODUCTS Inkberry Print & Promotional Logo’d promotional products, signs & more Pamela Maio, P. 503-706-7711 InkberryPrinting@comcast.net www.InkberryPrinting.com

The Alpine Group, Inc. Tiffany Laviolette, P. 503-641-4620 4800 SW Griffith Dr., #209, Beaverton, OR 97005 www.AlpinePDX.com

RENTAL ALLIANCE UPDATE JANUARY 2019

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

The Garcia Group Ron Garcia, P. 503-595-4747 5331 SW Macadam Ave. Suite 361 Portland, OR 97239 www.GarciaGrp.com

The Garcia Group Ron Garcia, P. 503-595-4747 x4 5331 SW Macadam Ave. Ste. 361 Portland, OR 97239 www.GarciaGRP.com

Uptown Properties Chris Shepard, P. 520-204-6727 2830 NW 29th, Portland, OR 97210 www.UptownPM.com

RESTORATION / RECONSTRUCTION Clear Water Construction Services CCB#194703 Turnovers, Rehabs & Everything Else P. 503-974-6654 F. 503-217-0308 DaleH@cwcsnw.com www.cwcsnw.com

Voss Property Management Richard Voss P. 503-546-7902 6110 N Lombard St., Portland, OR 97203 RADON Soil Solutions Environmental Services Radon Testing and Mitigation P. 503-234-2118 info@SoilSolutionsEnvironmental.com www.SoilSolutionsEnvironmental.com REAL ESTATE SALES Bluestone & Hockley Real Estate Services Cliff Hockley P. 503-222-3800 9320 SW Barbur Blvd. Ste. 300, Portland, OR 97219 Denise L. Goding Keller Williams Realty - Portland Central C. 503-799-2970 www.DeniseGoding.com Elizabeth Carpenter, CRIS LizC Real Estate Investments, LLC C. 503-314-6498 F. 503-882-8680 Liz@LizCrei.com www.LizCrei.com Engel & V ölkers - Portland - Lake Oswego Chris Cataldo P. 503-449-9502 Residential & Commercial Real Estate www.OregonInvestmentInRealEstate.com HFO Investment Real Estate Greg Frick, P. 503-241-5541 2424 SE 11th Ave., Portland, OR 97214 www.hfore.com Howard Greenfield, P. 503-936-6723 Principal Broker, Specializing in multi-family properties at Living Room Realty WorkSpacePDX@gmail.com IRC Real Estate Specializing in Investment Property P. 503-999-0477 info@IRCEnterprises.com Liz Dauw, LizC Real Estate Investments, LLC P. 503-880-5561 Specializing in 1-4 Units, Oregon & Washington liz@lizdrealtor.com www.facebook.com/LizDRealEstate RareBird Real Estate P. 503-451-0545 info@RareBirdRealEstate.com www.RareBirdRealEstate.com

Kennedy Restoration Restoring Lives...Rebuilding Properties Since 1950 P. 503-234-0509 PDX, OR, 360-693-5288 VAN, WA www.KennedyRes.com Rental Housing Maint Svcs CCB# 163427 Gary Indra,P. 503-678-2136 Fully Licensed to do it all GaryIndra@RentalRepairs.com www.RoofPDX.com

TAXES The Cobalt Group Accounting, tax, and business consulting 1100 NE 28th Ave., Ste 100, Portland, OR 97232 P. 503-239-8432 info@TheCobaltGrp.com WATERPROOFING / CONCRETE REPAIR D&R Waterproofing, Inc. CCB# 99196 Ray Elkins, P. 503-353-1650 8890 SE McLoughlin Blvd., Milwaukie, OR 97222 www.DRMasonry.com WINDOWS / STORM WINDOWS Goose Hollow Window Co Inc CCB# 53631 Mary D. Mann, P. 503-620-0898 Energy Trust Trade Ally MaryMann@GooseHWC.com www.GooseHWC.com

Servpro NW Portland Serving the entire state of Oregon P. 503-283-3658 F. 503-444-7130 www.ServproNWPortland.com ROOFING Good Affordable Roofing Services LLC CCB# 208939 For all things roofing we do it Good & Affordable P. 971-312-7767 GoodaAffordableRoofingServices@gmail.com www.GoodAffordableRoofingService.com Real Estate Roofing Service CCB# 149575 Lynne Whitney, P. 503-284-5522 Free Inspections ReRoof and Repairs www.RealEstateRoofing.com Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P. 503-914-9837 SealCoatSpecialties@hotmail.com SEAL COATING Hal’s Construction Inc. CCB# 34434 Brian King, P. 503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com HalSpave@EasyStreet.net Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P. 503-914-9837 SealCoatSpecialties@hotmail.com SEWER Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 info@SoilSolutionsEnvironmental.com www.SoilSolutionsEnvironmental.com STRIPING Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P. 503-914-9837 SealCoatSpecialties@hotmail.com

RENTAL ALLIANCE UPDATE January 2019

www.rhaoregon.org

Who is making Landlord/Tenant laws and ordinances? Who should you contact to voice your opinion? CITY OF PORTLAND LEGISLATIVE CONTACTS Mayor Ted Wheeler 1221 SW 4th Avenue, Room 340 Portland OR 97204 (503)823-4120 MayorWheeler@portlandoregon.gov Commissioner Nick Fish 1221 SW 4th Avenue, Room 240 Portland OR 97204 (503)823-3589 Nick@portlandoregon.gov

Commissioner Chloe Eudaly 1221 SW 4th Avenue, Room 210 Portland OR 97204 (503)823-4682 Chloe@portlandoregon.gov

Commissioner Dan Saltzman 1221 SW 4th Avenue, Room 230 Portland OR 97204 (503)823-4151 Dan@portlandoregon.gov

Commissioner Amanda Fritz 1221 SW 4th Avenue, Room 220 Portland OR 97204 (503)823-3008 Amanda@portlandoregon.gov

STATE OF OREGON LEGISLATIVE CONTACTS Representative Alissa Keny Guyer Chair, House Human Services & Housing Committee 900 Court St NE, 272 Salem OR 97301 (503)986-1446 Rep.AlissaKenyGuyer@oregonlegislature.gov Senator Ginny Burdick Senate Majority Leader 900 Court St NE, S-223 Salem OR 97301 (503)986-1700 Sen.GinnyBurdick@oregonlegislature.gov

Senator Sara Gelser Chair, Senate Human Services Committee 900 Court St NE, S-405 Salem OR 97301 (503)986-1708 Sen.SaraGelser@oregonlegislature.gov

Speaker Tina Kotek 900 Court St NE, 269 Salem OR 97301 (503)986-1200 Rep.TinaKotek@oregonlegislature.gov

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PRSRT STD US POSTAGE PAID HILLSBORO, OR PERMIT 214

10520 NE Weidler Portland, OR 97220

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As the largest provider of food assistance in the state of Oregon, we help nearly 10,000 people in need each month. SnowCap accomplishes this with the hard work of 1,000 volunteers led by a staff of 9 and without government funding. Since 1967, SnowCap has made healthy, fresh foods available to those who would otherwise go without. The majority of our clients are children, the elderly, disabled and folks who struggle to make ends meet.

Here is a list of our most needed items: Back-to-School

Everyday Needs

3" ringbinders subject dividers three-ring zipper pouches Color pencils Glue Sticks Scissors 12" ruler Water colors Pencil boxes Wide and College ruled notebook paper Spiral notebook (college and wide ruled)

Mail Donations to: SnowCap PO Box 160 Fairview, OR 97024

Shampoo Soap Toilet paper New Socks New underwear Toothpaste Shaving Supplies Baby Food (fruits and vegetables) State 2 only Canned tuna Peanut butter Canned meats Can opener

Donation Drop-Off: 17788 SE Pine St. Portland, OR 97233 Monday to Friday 9 AM - 3 PM