JULY 2015 RHA OREGON UPDATE NEWLETTER by Cari Pierce

July 2015

A monthly newsletter published by the Rental Housing Alliance Oregon

rha est. 1927

www.rhaoregon.org

Under a starry night

In this issue: Starry Night Event

page 3

Robin Lashbaugh

page 6

Dear Maintenance Men page 7 & 8 Landlady Katie

page 8

Apartment Security, What Can You Do? page 9 - 10 & 15

Helping people off the street and into housing. See page 3

Annual RHA Family Picnic page 13 Early Picnic Sponsers page 14

Formerly the Rental Housing Association of Greater Portland

RENTAL HOUSING ALLIANCE OREGON SUPPORTS FAIR HOUSING

VISIT www.fhco.org FAIR HOUSING COUNCIL OF OREGON

Starry Night Event

Wednesday July 15 2015 at 6 pm Come join RHA Oregon for a wonderful evening of music, food, and fun, all for a great cause. The proceeds from this event go to JOIN Connecting the street to a home. JOIN helped 560 individuals transition from homelessness to permanent housing in 2014 · This includes 102 families with over 161 children under the age of 18 · 91 of these households were chronically homeless single individuals · 82% of the households helped into housing retained their housing for at least 12 months · JOIN’s retention team made more than 8,000 friendly visits to people in their new homes · JOIN serves an average of 200 individuals each week at the “House” or basic service center. JOIN’ Day Center, or what they call ‘the House,’ provides critical basic services to 80-100 people every Monday through Friday. Services include restrooms, showers, a mailing address, laundromat vouchers, hygiene items, clothing resources, referral information, coffee, conversation, and a refuge from the weather. Many of the services at the House are provided through a barter system where those accessing services exchange their time in return for what they need. This system fosters a sense of dignity among those accessing services, and creates a community where everyone is investing their time and opinions and talents.

Last year RHA Oregon’s First Annual Starry Night Event was a huge success, we raised $3,025! RHA Oregon was able to take one six member family off the street and place them in housing and served a meal at the JOIN day center once a month all year long. This year our goal is to do the same for a second and third family and to continue to provide a meal to those at the day center once a month. So come join us for this great event! When: Where: Cost:

Wednesday July 15, 2015 at 6:00pm RHA Oregon Conference Annex, 10520 NE Weidler, Portland, OR 97220 $19.00 Per Person

Call 503-254-4723 to register Menu:

Outdoor BBQ, Complimentary Wine & Beer

www.rhaoregon.org

RENTAL ALLIANCE UPDATE July 2015

President’s Message The last couple of months have been exciting for RHA Oregon. We have been working on several new projects as your board. Myself, I enjoy the excitement and innovative ideas that are brought up and discussed at the board meetings and also the many ideas that members discuss RHA Oregon with us at our monthly dinner meetings. There is nothing like President John Sage a good suggestion to get the juices flowing. Then the ideas start flying and the fun begins. How does the idea fit in with the mission statement of the organization? Do we have the resources to make this happen? And so on, it goes until we have a plan and a clear vision of what we are going to do. It is not always easy and sometimes that plan evolves as we progress. However, I always remember a proverb I heard many years ago that “A journey of a thousand miles begins with a single step.” I remember my first steps into the world of owning rental property. It can be very intimidating with all of the laws, forms and questions that you haven’t experienced before. So after taking the first step and then the next and the next and so on I found RHA Oregon and the answers to many of my concerns and questions and many answers that I never even knew I had questions about.

RHA Oregon BOARD MEMBERS President John Sage, PH. (503)667-7971 President Elect Ron Garcia, PH. (503)595-4747 Vice President Phil Owen, (503) 244-7986 Treasurer Elaine Elsea, PH. (503)258-0700 Secretary Lynne Whitney, PH. (503)284-5522 Past President Elizabeth Carpenter, PH. (503)314-6498 RHA Oregon DIRECTORS Katie Poole-Hussa, PH. (503)465-4404 Alita Dougherty, PH. (503)667-9288 Cathy Galuza, PH. (503)888-8830

As you know our vendors are a very important part or RHA Oregon. Many of the events and training that we do would not be possible without their support. We encourage you to invite and bring a vendor or other landlord that would benefit from learning about RHA Oregon. While at the events you can get to know other property owners and find out what they know that you didn’t even know you had questions about.

Dana Brown, PH. (503)740-8432

So what, you might ask, do we have in the works? Well, on July 15th starting at 6pm at the RHA Oregon conference annex, 10520 NE Weidler Portland, OR, we are having our annual event “Under a Starry Night”. This event is again an opportunity to meet and talk with other vendors and property owners. But the main focus of the event is an auction to support JOIN. At last year’s event we raised enough to get a family off the streets and into housing. I recently received a picture of the family that we were able to help last year and the smiles on their faces made all the effort that went into this event very worthwhile. We also continue to serve lunch once a month at JOIN. If you are interested in volunteering to help serve or cook this meal you can contact the office to find out more information.

Matt Korshoj, PH. (503)822-5539

Jerad Goughnour, PH. (503)303-8545 Jim Herman, PH. (503)-645-8287 Ami Stevens, PH. (503)-407-3663 AJ Shepard, PH. (360)772-6355

Mihyun Pratt, PH. (503)969-5412 RHAOregon OFFICE Monday - Friday * 9:00am - 5:00pm PH: 503-254-4723 * Fax: 503-254-4821 10520 NE Weidler St Portland, OR 97220

As always since long before I became a member of RHA Oregon, we have our picnic on August 12th starting at 2 pm at Oaks Park. There will be a BBQ, games, and rides for the kids, plus another opportunity to meet other property owners and vendors. Be sure to bring a prize for the bingo games later in the day. It always amazes me to see the generosity of our members and the prizes that they bring. So be sure to contact the office to register for the upcoming events and invite your favorite vendor or other property owners. Show them the great organization that is RHA Oregon. I look forward to seeing all of you there and getting to know you better. Sincerely, John Sage, President RHA Oregon, Stegmann Insurance Agency Inc. 4

:RENTAL ALLIANCE UPDATE July 2015

RHAOregon is committed to educating members to fair housing practices and policies. www.rhaoregon.org

RHA Mark Your Calendar DATE

EVENT

LOCATION

TIME

INFORMATION

7/8

Board Meeting

RHA Conference Annex

5:00pm

7/15

Under A Starry Night Event

RHA Conference Annex

6:00pm

See pages 3 & 11

7/23

New Member Meeting

RHA Conference Annex

6:00pm

See page 11

7/23

Mentor Session

RHA Conference Annex

6:30pm

See page 11

8/12

RHA Oregon Annual Picnic

Oaks Park

2:00pm

See page 13

8/27

New Member Meeting

RHA Conference Annex

6:00pm

08/27

Mentor Session

RHA Conference Annex

6:30pm

If you register for a dinner meeting and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the full price of the dinner Meeting CLASSES

LOCATION

TIME

07/08

Online Tenant Screening Class

RHA Conference Annex

11:00am

07/17

Understanding Your Decision Point Reports

Webex

7:00pm

07/21

Online Tenant Screening Classs

Webex

7:00pm

08/05

Online Tenant Screening Class

RHA Conference Annex

11:00am

08/07

Understanding Your Decision Point Reports

Webex

11:00am

08/14

Understanding Your Decision Point Reports

Webex

7:00pm

08/18

Online Tenant Screening Class

Webex

7:00pm

Interested in knowing what is going on with Rental Housing Alliance Oregon? You are invited to attend our monthly board meetings. Please come and see what is happening! 2nd Wednesday of every month at 5pm. Call RHA at 503/254-4723 to let us know that you will be there.

RHA Oregon’s Annual Family Picnic August 12, 2015 from 2:00pm - 9:00pm Members $5.00 per person, children under 12 are FREE! Please call 503-254-4723 or email your registration to info@rhaoregon.org. Please note: Family / Group Name, number of adults & kids over 12, number of kids 12 & under and total number of ride bracelets.

INFORMATION

Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started and if space is available. Registered attendees who arrive 15 minutes after the start of class be aware that your chair may be filled. If you register for a class and then do not cancel at least 48 hours before the class and /or do not show you will be charged for the class.

Since 1927, the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

Under A Starry Night Event We auctioned, and bid each other up on art work to vacations and golf bags to wine. If telling how long everyone stayed is any indication of the success of the event, then people seemed to really enjoy themselves. Last year we raised over $2500 which was enough to get one family off the street. Let’s see if we can beat last years total!

New Member / Mentor Whether you’re a current member or interested in becoming a member, come see what benefits the RHA has for you. Also stick around after the New Member meeting for the Mentoring Session and have your membership/landlord questions answered by experienced landlords. Refreshments provided.

To purchase event tickets online visit: http://www.rhaoregon.Org/store/category/events www.rhaoregon.org

RENTAL ALLIANCE UPDATE July 2015

Robin Lashbaugh December 03, 1942 - May 17, 2015 On May 17, 2015 RHA Oregon lost a dedicated landlord and Vice President when Robin Lashbaugh unexpectedly passed away. Robin and his wife Joanne joined the Oregon Apartment Association in 1990. He was elected director in 2004 and became Vice President in 2012. Robin served as the chair for both the House and Office Committees, as well as Vice President. I met Robin at a dinner meeting as so many of our members did. Robin chaired the dinner registration committee and annual picnic registration, quickly becoming well known for his friendly greetings as you entered. He would take the time to make sure everyone received a blue door prize raffle ticket and he gathered the volunteers to sell the red tickets. As Vice President, Robin chaired the office committee, overseeing the office staff by visiting the office on a regular basis to see what was needed and how he could help. In the office he was known to promote efficient and friendly service. During his 8 years serving on the board of directors, Robin would ask the tough questions. He did not always agree and was known for voting â&#x20AC;&#x153;nayâ&#x20AC;?, saying we needed someone to vote against motions. Robin was a marine during the Vietnam era. He liked almost everyone he met and loved to help anyone. He made a monthly trip to the Veterans Hospital with donations of books, magazines and movies for the patients and visitors. Another of his favorite things to do was to take unwanted furniture, dishes or other items left behind in his many rental properties to charities, helping many families. Robin and Joanne invited hundreds to their annual September BBQ where you would see old friends and make new ones. Robin will be missed by many: the board of directors, office staff and members of RHA Oregon. Alita Dougherty, Director, RHA Oregon Board

:RENTAL ALLIANCE UPDATE July 2015

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Dear Maintenance Men: By Jerry L'Ecuyer & Frank Alvarez

Dear Maintenance Men: We have been in drought conditions for a long time here in the West, however I keep hearing about the wet weather condition called “El Nino”. What is “El Nino” and how should I prepare my apartment building for its coming? John Dear John: An El Niño is a weather pattern produced by unusually warm ocean temperatures in the Equatorial Pacific. The El Niño phenomenon is associated with extreme weather around the globe and in California it typically means a wet winter with higher than normal rain levels. The National Oceanic and Atmospheric Administration

(NOAA) is predicting a 60 percent chance that the El Niño conditions will continue all year. So how do you prepare for El Niño? Inspect your building’s roofs, gutters, drains, flashing and trim overhanging trees. In other words, don’t wait for the wet season to find out your roof is in poor condition. Get the work done now while it is dry and the roofing companies are not busy. Don’t forget about large trees that hang over your roofs. In wet windy weather, they can cause a lot of damage to a roof if a limb breaks or a tree falls because of soggy soil. Flat roofs are especially vulnerable to blocked scuppers and roof drains. The backed up water will find the slightest weakness in any roof system and even cause a roof collapse. Dear Maintenance Men: Pigeons are driving me crazy! I have tried everything to get rid of the pigeons that have taken over eaves and patios at my complex. I have used fake owls, high pitch

sound devices, goop to give the pigeons sticky feet and spikes everywhere. They just laugh at the spikes and walk and nest over them. Any advice will be welcome! Jennifer Dear Jennifer: Although your situation is beyond this; the first line of defense is not letting pigeons get a foot hold at your property in the first place. Talk to your residents and make sure no one is feeding the pigeons! It sounds like you have tried most of the common antidotes for getting rid of established unwanted pigeon flocks. Getting rid of pigeons is a war of wills. If you give up, they will return. The key is to make them as uncomfortable as possible and not stopping until they are gone. First thing to do is clean the area with bleach to remove any pigeon nesting smells and spraying any stubborn pigeons with a water hose over and over. If the area lends itself to be closed off, put up netting to keep the birds from entering the area. If the spikes are broken, replace with stronger ones. Check at your local farm supply or the internet for stronger better quality spike strips. The area must be monitored constantly until the birds have found a new nesting area away from your building and remember, this is a daily battle if the campaign is to be successful. Dear Maintenance Men: Drought or no drought, I have decided to ditch my lawn! I figure in the long term, getting rid of the grass will save me time and money with less watering and maintenance. What recommendation do you have to help me achieve my plan? Dorothy Dear Dorothy: Creating a drought tolerant landscape is a great idea. As you mentioned, the drought tolerant landscape will cost you less money in water and will be easier to maintain. The single greatest consumer of water in (continued on page 8)

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RENTAL ALLIANCE UPDATE July 2015

Dear Maintenance Men: continued from page 7

your landscape is the turf. Reduce the grass area to ease the burden on water. Xeriscaping is a term for a water conserving landscape. Some of the benefits of Xeriscaping is water saving, low maintenance, pesticide free, pollution free (no lawnmowers) and use of local native plants. You might want to consider using Ornamental grasses, as they are drought tolerant, look great and give your landscape a bit of vertical dimension. Succulents of course are great at conserving water. Flax, Delphiniums and Iris are a few perennials to use. Marigolds, Mexican Sunflowers, Phlox and Vinca Passion are Annuals that will work well. As for shrubs, look at Japanese Black Pine, Mountain Currant, Sassafras, Honeysuckles etc. A good choice in trees are Acacia, Gray Birch, Monterey Cypress, Eucalyptus, Fig, Juniper Amur Maple to name a few. Check with your local nursery for what best suits your area or climate. Be sure to provide good drainage and using plants native to your area are best.

Summer Maintenance Checklist In summer, complete the following projects to keep the rental property landscape lush and the home cool for your tenants. Outdoor Tasks: • Walk around the property’s exterior and open or uncover foundation vents. • Uncover central air conditioner and install window air conditioners. • Pressure wash siding and fences. • Pressure wash sidewalks and patios. Repair and seal cracks in walkways, driveways, patios, etc. • Touch up peeling or damaged paint. • Check exterior caulking and apply caulk as needed. • Wash exterior windows. • Remove lint from dryer exhaust vent with a long, flexible brush. • Clean the swimming pool or spa. Fix cracked tiles and any safety or structural concerns. Ensure any fence around the pool is secure and the gate has a working latch or lock. • Turn on the sprinkler system and check for leaks. • Open or remove storm windows. Katie Poole–Hussa is a Licensed Property Manager in the State of Oregon, Continuing Education Provider, Chair of the Education Committee for the RHA Oregon, She can be reached with questions or comments at katiepoolehussa@hotmail.com.

:RENTAL ALLIANCE UPDATE July 2015

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Apartment Security, What Can You Do?

By Cliff Hockley President, and Heather Hill Bluestone & Hockley Real Estate Services

Property security is an aspect of property management operations often overlooked and not budgeted for. Properties typically need security for: transient removal, trespassing, illegal dumping, vandalism, theft, alarm response, illegal camping, and criminal issues on site (like drug dealing for example). Property owners and managers can choose to implement a variety of strategies to improve property security. Screening

Lighting and Landscaping Issues Crime rarely takes place in open areas under spotlights. Make sure the property has adequate lighting and that all lamps work at night, especially in the parking areas to discourage car theft or break-ins. To save energy, motion sensors can be installed that illuminate a space only when a large moving object is present. This has a dual benefit of scaring away trespassers and relieving tenants who might find constant lights too bright in their windows at night. Overgrown landscaping can provide easy cover for criminals. Make sure that bushes or trees donâ&#x20AC;&#x2122;t obscure property windows, entries, and/or lighting systems. When planting bushes near access points like windows, choose thorny yet ornamental bushes such as holly, hawthorn, or roses as these are more difficult to climb over. These plants can also serve as a natural fence. If the property has a problem with pass-through traffic, for example, corner properties or those adjacent to a retail area where pedestrians might choose to cut through the property to shorten the walk to another street, you can plant thorny bushes to discourage this practice. Criminals find properties with only one in and out point of access less desirable than those with multiple escape routes. These steps require the cooperation of the owners, the managers and the landscape team.

Property owners assume that onsite managers are responsible for property security. Many years ago we took over management of a low end mobile home park which had many drug dealers onsite (something we did not know when we agreed to manage the property.) The onsite manager and his wife were exceptionally large and had used their size to discourage obvious crime and keep the tenants in line. We were fortunate that the FBI and DEA arrested the worst tenants. In any case, once we took over management of the property, we were able to use improved tenant screening techniques to select better tenants and create a safer environment. More importantly, we were able to reposition the property (over a period of seven years) to enable the ownership group to sell the property for a profit. Cameras As the cost of technology has plummeted, it has become Community Building easier to install security cameras and DVRs to track the Community organizing is an important tool for data. Many commercial and some residential buildings crime prevention. Onsite managers can work with have cameras to observe access and help security neighborhood police officers to foster positive personnel and property managers track activity at their relationships with law enforcement at the property. properties twenty-four hours a day on their smart phones. Events such as the National Night Out draw attention to police partnerships that can get communities aware of their role in making neighborhoods safer. This is not an easy task. It will take a lot of work to get community members involved. A good onsite manager who understands the benefits of community building will put the extra effort into this and help tenants get to know each other, through monthly parties, events and newsletters. www.rhaoregon.org

At one of our commercial properties we were having a problem with transients sleeping in the entryway of a vacant space. We installed a camera with remote access. This enabled the property manager to catch the transients in the act and call local police to arrest them. We did press charges. The security camera worked. Like good lighting, even the very presence of security (continued on page 10) 9

RENTAL ALLIANCE UPDATE July 2015

Apartment Security, what can you do?: continued from page 9

cameras can deter crime, however owners and managers should keep in mind that they have limited capabilities when it comes to helping convict criminals after a crime has taken place. The quality of camera images vary greatly, and without adequate lighting, some are virtually useless for night imaging. Most exterior cameras are effective for collecting evidence such as a car make and model and a general height, clothing, build or sex of a perpetrator, but fail to capture essential details such as license plates and facial features. Also, external cameras must be maintained like any other structure on the property that weathers the elements. Water, dirt, dust and insects can find their way into the camera housing, obscuring the view. Make sure any external cameras are clean to maximize their value. Again, just as the resolution differs from camera to camera, the quality of the housing differs as well. Vendors who specialize in electronic security can advise you on the best options for your situation. Access Controls Some buildings are designed with common area central access, which allows for the use of access controls. Typically, tenants are issued cards, fobs, special keys or codes that make it hard for non-tenants to access buildings. Tenants can then allow access to their guests through the use of audio or video communication to their front or back door entries. Like camera systems, access control systems require some upkeep to sustain their effectiveness. Property managers should understand their role and responsibilities to control access in their buildings. First, cards/fobs, like keys, should be tracked and accounted for. Order new cards or fobs from the same vendor to make sure they are not duplicated. Missing cards/fobs should be immediately removed from the system, and always either collect the card/fob from the tenant upon move-out or retire the card/ fob from the system upon move out.

Though it takes more time and work, the most secure option is to make sure that cards/fobs are returned upon move-out and then reissued to the new tenant. By using this practice you have a general idea of how many fobs are needed for the building. If you find you are buying more fobs without retiring them, you may have an undeclared loss issue. Like computer systems, access systems have a limited amount of memory. Adding new codes without retiring any may cause the system to reach the limit requiring the purchase of added memory, which can be expensive. The Police We encourage our property managers and tenants to call the police when faced with a security problem. We do not want anyone to get injured by an angry tenant or a criminal. Unlike the strategies previously covered, the police not only discourage crime, they also document it on the public record through police reports and can help draw the local police departmentâ&#x20AC;&#x2122;s attention to the issues at the properties. Police presence can be very helpful in discouraging crime. Sometimes, when budgets are tight or crime is rampant, the police departments donâ&#x20AC;&#x2122;t have time or staff to respond to suspicious activity. When all else fails, you may need to hire private security patrol services. Private Security Patrol Services Security patrol services deliver uniformed visibility to discourage criminal behavior when police departments are not available. The best security patrol companies staff trained and armed officers who wear body cameras to track the audio and video of every incident. Their patrol vehicles are equipped with GPS and computer systems that allow them to take active notes for all properties, map locations of failed lighting systems, track parking violations, and collect evidence that can be used in court if the property (continued on page 15)

:RENTAL ALLIANCE UPDATE July 2015

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h g i t n y r Under A StAr UNDER A STARRY NIGHT JULY 15, 2015 6PM RENTAL HOUSING ALLIANCE OREGON

Under A StArry night

Fine Dinner & Wine Complementary Craft beer and Lager Auction to support Join $19.00 per person RSVP at info@rhaoregon.org

RHA Oregon Conference Annex and Patio, 10520 NE Weidler, Portland OR 97220

New Member Meeting & Mentor Session Hosted by RHA Oregon Thursday July 23, 2015 New Member Meeting starts at 6pm, followed by the Mentor Session at 6:30pm RHA Oregon Conference Annex 10530 NE Weidler Portland, OR 97220

www.rhaoregon.org

Whether youâ&#x20AC;&#x2122;re a current member or interested in becoming a member come see what benefits the RHA has for you. Also stick around after the Member Information for the Mentoring Session and have your membership/landlord questions answered by experienced landlords. Refreshments to be provided. Call 503/254-4723 for more details and to let us know that you are coming.

RENTAL ALLIANCE UPDATE July 2015

:RENTAL ALLIANCE UPDATE July 2015

www.rhaoregon.org

Rental Housing Alliance Oregon annual family picnic Wednesday, August 12, 2015 at Oaks Park Picnic Area #1 Thanks to our sponsors, members pay just $5 per person and children 12 & under are free! enu m bbq To play bingo,

b ing

just bring an age appropriate All family members welcome!

prize for the person playing!

rides & fun

ds n e i fr

Agenda: 2:00pm to 5:30pm Registration Open 4:30pm to 6:30pm Vendor Fair 5:00pm to 7:00pm Dinner Served 7:00pm to 8:30pm Bingo

gre

od o f at

9:00pm to Event Ends

Pre-Registration is Appreciated!

s r o en d

Please call 503-254-4723 or email your registration to info@rhaoregon.org. Please note: Family/Group Name, number of adults & kids over 12, number of kids 12 & under ily and total number of $10 ride bracelets. fam

fun

$10 deluxe ride bracelets include roller skating! www.rhaoregon.org

RENTAL ALLIANCE UPDATE July 2015

A Special

THANK YOU!

To RHA Oregonâ&#x20AC;&#x2122;s Early 2015 Annual Picnic sponsors

$500 Gold Membership

$250 SilverMembership

$100 Bronze Membership

:RENTAL ALLIANCE UPDATE July 2015

www.rhaoregon.org

A Special

Apartment Security, what can you do?: continued from page 10

THANK YOU!

To RHA Oregonâ&#x20AC;&#x2122;s Early 2015 Annual Picnic sponsors

$100 Bronze Membership

owner chooses to pursue legal proceedings.

Physical security companies offer services that include driving through properties and stationing overnight guards. These security patrol services typically check doors to make sure they are locked up, and respond to calls from on-site managers who request them to roust transients or help break up fights. Like the other strategies discussed, security patrol services deter criminal activity by being visible. Managers and owners can also post their signage at the property to deter criminals from cruising the property. If you have an active drug dealing problem, onsite security can help protect the onsite manager. At a difficult property it might be almost impossible to recruit and hire a property manager without twenty-four hour armed and uniformed security. Many years ago we were hired to manage a property that the city threatened to take over due to the numerous police calls there. We hired onsite security for two months, identified and evicted the problem tenants, and were able to turn the property around. Property security should never be overlooked by owners of investment properties. There are many strategies used to

improve property security including thorough tenant screening, community building activities, adequate lighting, trim and effective landscaping, camera systems, access control systems, cooperation with the police and the hiring of private security patrols. When properties have a pattern of crime, it makes sense for owners and property managers to review all of the resources that can help create a safer environment for all. Safer properties equate to lower tenant turnover and more profit for property owners. Safety should always be a component of a property operations plan.

www.rhaoregon.org

RENTAL ALLIANCE UPDATE July 2015

:RENTAL ALLIANCE UPDATE July 2015

www.rhaoregon.org

ARE YOU TOO NICE TO YOUR TENANTS? It’s possible to be too nice to your tenants. If you’re guilty of that, you can find yourself in a situation with a lot of stress – and you could even end up in legal trouble. There’s no reason to be a mean just because you’re a landlord, but you definitely want to remember that business is business. People’s stories about how they can’t pay rent because something horrible has happened to them are not your problem. That may sound harsh, but being a landlord is running a business. If renters don’t pay, you don’t get paid, either. If you have a mortgage on the building you’re renting out – and many landlords do – you may not be able to easily make your payments unless your renters provide you with the monthly income you’re expecting. There should be some “wiggle room” in your budget for vacant units, but it’s very important that you collect the proper amount of rent each and every month from tenants who have agreed to pay you. If you’re too nice and let things slide, even one time, the tenant will know that they can continue to get away with things. That can lead to months of unpaid rent, damage to the unit, and other problems that you just don’t want to have to deal with. You can also end up with a legal problem if you bend the rules of the lease agreement for one tenant but won’t do it for another tenant. That’s discriminatory, and could lead to a tenant taking you to court. While that probably won’t happen, there’s no reason to risk it. Stick to the way the lease is written for each and every tenant. If you do choose to make an exception for a tenant who can truly prove a legitimate www.rhaoregon.org

problem, make sure you make the same exception for other tenants – and keep good records of all of it! By having good records and applying any leeway fairly to all tenants, you reduce the risk of being accused of discrimination, unfair business practices, and other issues that tenants may try to claim. There’s a big difference between sticking to business and not being nice, and you can be polite with tenants even when denying their request. The more polite you are, the better, but remember that you’re not getting paid to be nice. Letting tenants walk all over you because you don’t want to be unkind just sets you up for more problems down the line. Then when you decide it’s time to stop being so nice because you’re being taken advantage of, you’ll meet with a lot of resistance from tenants who were used to getting their way. That can mean more trouble than you would have had from denying their requests in the first place, and make an already difficult situation much worse. Don’t take the chance. Be firm but fair with every tenant and stay consistent, so you can avoid the problems that come with being too nice of a landlord. Reprinted with permission of American Apartment Owners Association offers products and services for landlords related to your rental housing investment, including rental forms, tenant debt collection, tenant background checks, insurance and financing. Find out more at www.joinaaoa.org.- See more at: http://www.american-apartmentowners-association.org/property-management/latest-news/nicetenants/#sthash.0KUo8dZs.dpuf

RENTAL ALLIANCE UPDATE July 2015

The RHAOregon Mission The Rental Housing Alliance Oregon is a group of rental housing owners and managers in the state of Oregon who have joined together for the purposes of: • Providing information to improve the knowledge of rental owners and managers. • Enhancing the reputation of “landlords” by promoting professional practices. • Assisting local public officials on various community endeavors relating to public or private housing. The Update is a monthly publication of Rental Housing Alliance Oregon • 10520 NE Weidler St, • Portland, OR 97220 • Phone 503-254-4723 • Fax 503-254-4821 • www.rhaoregon.org • Hours: Monday through Friday 9am to 5 pm Editorial Staff: Cari Pierce • Graphic Designer Teresa Carlson Publisher: The Rental Housing Alliance Oregon The opinions expressed in this newsletter are those of the authors and do not reflect those of the Board of Directors or the newsletter editor or committee.

2015 RHA Oregon Office Closures Office Hours Monday - Friday 9 - 5pm Thursday January 1, 2015 - New Years Day Monday May 25, 2015 - Memorial Day Monday September 7, 2015 - Labor Day Thursday November 26, 2015 - Thanksgiving Day Friday November 27, 2015 Black Friday Friday December 25, 2015 Christmas Day Phone: (503)254-4723

Fax (503) 254-4821

10520 NE Weidler St., Portland, OR 97220

All advertising inquiries should be directed to Cari Pierce at 503-254-4723.

Please notify the RHAOregon office of any address changes.

RHA Oregon entors

• Have landlord questions? • Come speak to some experienced landlords and learn more about an RHA Membership

Our Members Matter COME JOIN US! MENTORING SESSION

:RENTAL ALLIANCE UPDATE July 2015

Refreshments Offered Thursday July 23, 2015 from 6:30-8pm RHA Oregon Conference Annex 10520 NE Weidler Portland OR 97220.

www.rhaoregon.org

PREFERRED VENDORS: . Dual and Affiliate members support the interest of rental housing through their membership in RHA

1031 EXCHANGES / REITS TENANCY IN COMMON

Beutler Exchange Group, LLC P.503-748-1031, P.844-414-1031 toija@beutlerexchangegroup.com www.BeutlerExchangeGroup.com Peregrine Private CapitalCorp P.503-241-4949 5000 Meadows Rd. #230 Lake Oswego, OR 97035 rs@peregrineprivatecapital.com Tryon Equities LLC Michael Templeton 23214 SW Saint Charles Way, Sherwood, OR 97140 Phone. 503-713-7291 Email: mtempleton@tryonequities.com

ACCOUNTING/BOOKKEEPING Balancing Point, Inc., Sandy Buhite-Landis P.503-659-8803 C.503-504-9466 12500 SE Oatfield Rd Milwaukie 97222 melandsandyl@hotmail.com Kendall Consulting Accountants and Business Consultants 1100 NE 28th Ave., Ste 101 Portland, OR 97232 P.503-206-5660 adam@kcportland.com Portland Tax Co. Full Service Tax and Accounting Phone: 503-258-0700 Fax: 503-256-1527

ADVERTISING / MARKETING Rental Housing Journal P.503-221-1260 News for Ppty Managers & Owners www.thelandlordtimes.com

Oregonian Media Group David Sandvig, P.503-221-8417 1500 SW 1st Ave., Ste 500, Portland 97201 dsandvig@oregonian.com www.oregonianlive.com Zillow.Inc Find your next tenant 1301 2nd Ave., Seattle, WA 97101 www.zillow.com

APPLIANCE-RENT -SRVS- LEASE Azuma Leasing BJ Rosow, P.800-707-1188 P.512-236-9000, F.512-239-9009 2905 San Gabriel St. #218 Austin, TX 78705

National Tenant Network Marcia Gohman P.503-635-1118, F.503-635-9392 P.O. Box 21027, Keizer 97303 www.ntnonline.com

G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialists email: gandgconstruction@me.com

RHA Oregon P.503-254-4723, F.503-254-4821 Fast,affordable tenant screening www.rhaoregon.org

Americlean Inc., Since 1972 We are very good at what we do, Frank Porter, P.503-771-0554 info@iloveamericlean.com www.iloveamericlean.com

TrueSource Screening, LLC David Mustard P.888.546-3588, F.888-546-3588 www.truesourcescreening.com

ASPHALT PAVING

Dura Clean Carpet Cleaning Upholstery, Pet Odor Removal, Flood Service P.503-914-8785 F,503-372-9163 www.duracleanllc.com dura-clean@comcast.net

Hal’s Construction, Inc. CCB#34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com halspave@easystreet.net

O’Meara Carpet Cleaning P.503-538-1983, 503-620-5005 Cleaning, Pet Odor Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching, repairs & Flood Srvs mpsandstrom@comcast.net

ATTORNEYS

Contract Furnishings Mart-Vancouver Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver 98682 www.cfmfloors.com

Broer & Passannante, P.S. Mark G Passannante, P.503-294-0910 1001 SW Fifth Ave, Ste. 1220 Portland, OR 97204

Contract Furnishings Mart-Portland Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com

Metro Area Smoke Free Housing Project P.503-718-6145 www.smokefreeoregon.com Bittner & Hahs, P.C. Andy Hahs, P.503-228-5626 4949 SW Meadows Rd #260 Lake Oswego, OR 97035

Jeffrey S. Bennett Jeff Bennett. P.503-255-8795 850 NE 122nd Ave. Portland, 97230 Protecting landlords’ rights in Oregon for over a decade. Law Offices of Richard Schneider, LLC P.503-241-1215, www.rbsllc.com 2455 NW Marshall St #11 Portland 97210, Business formation - LLCs Scott A. McKeown, P.C. Scott McKeown, P.503-224-1937 8700 SW 26th Ave Ste S. Portland, 97219 scottmckeown@comcast.net

Standard TV & Appliance Joe Mosee & Cathy Mosee P.503-619-0500, C.503-888-6927 3600 SW Hall Blvd, Beaverton 97005

BASEMENT WATERPROOFING

Complete Screening Agency LLC Jacob Turner & Tiffany Webb P.800-827-3130 www.complete-screen.com info@complete-screen.com

www.rhaoregon.org

CARPET SALES

ASSOCIATIONS

Murphy Law Group P.C. Always representing ONLY landlords Tim Murphy P.503-550-4894 621 SW Morrison St. Ste 1225 Portland,97204

APPLICANT SCREENING

Certified Carpet Services Cleaning, restretching,repairs and flood service. P.503-313-7963

Benge Industries Parking Lot Maintenance Service Corey Wilkerson P.503-803-1950 corey@bengeindustries.com

APPLIANCE-SALES ONLY G&C Distributing Company Tony Kavanagh, P.503-288-0221 1205 NE 33rd, Portland 97232

CARPET CLEANING

John’s Waterproofing,

CCB# 15830 Crawlspace Waterproofing P.503-233-0825 Fully Staffed www.johnswaterproofing.com

CARPENTRY & REPAIRS

Eaton General Construction CCB# 154142 P.503-539-0811 Full Service General Contractor www.eatongeneral.com

Contract Furnishings Mart-Hillsboro Rebecca O’Neill P.503-716-4848 4865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com Contract Furnishings Mart-Tigard Jim Plath P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com Contract Furnishings Mart-Clackamas Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 info@cfmfloors.com Contract Furnishings Mart-Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr, Beaverton, OR 97005 garrett.anderson@cfmfloors.com The Floor Store Ted Stapleton, P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 ted@floorstoreportland.com RENTAL ALLIANCE UPDATE July 2015

PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA

COLLECTION AGENCIES

Northwestern Mutual Financial & Retirement Planning Charlene Quaresma P.503-421-5058 www.charlenequaresma.nm.com charlene.quaresma@nm.com

Contract Furnishings Mart - Portland Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com

EVICTIONS

Action Services Wally Lemke, P.503-244-1226 6400 SE Lake Rd, Portland, 97222 Your eviction & process Service Specialist

Contract Furnishings Mart - Hillsboro Rebecca O’Neill P.503-716-4848 4865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com

Hal’s Construction, Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR97045 www.halsconstruction.com

Barrister Support Service P.503-246-8934 Evictions, 1st Appearance, Process Serving www.barristersupport.com

Metro Sidewalk Repair P. 503-875-7900 Concrete Water Proofing, Maintenance & repair and new structure installation

Landlord Solutions P.503-242-2312, F.503-242-1881 P.O. Box 7087, Portland 97007 Online evictions & First Appearance www.landlord-solutions.com

Contract Furnishings Mart - Tigard Jim Plath P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com

Anderson & Associates Credit Services, LLC P.503-293-5400, F.503-813-2159 P.O. Box 230286, Portland, 97281 andersoncollectionagency@gmail.com National Credit Systems, Inc. Mary Bass Regional Sales Director P. 1-800-530-2797

CONCRETE

DOORS

Goose Hollow Window Co Inc. CCB# 53631 Mary D. Mann P.503-620-0898 marymann@goosehwc.com Goosehwc.com Energy Trust Trade Ally

DUCTLESS HEATING & COOLING

Oregon Ductless, Inc. CCB#204219 Aaron McNally Phone: 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas E-mail: info@oregonductless.com www.oregonductless.com

ELECTRIC

DeKorte Electric, Inc. DDB# 159954 P.503-288-2211 5331 SW Macadam #258-113 Portland, OR 97239 Freeman Electric CB#61648 P.503-803-6859 Call for RHA Member Discount Rental Housing Maint Service CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all garyindra@rentalrepairs.com

Oregon Legal AssistanceSrvs P.503-954-1009, F.971-266-8372 Evictions,small claims and Process Servicing

FINANCIAL SERVICES American Commercial Mortgage Network Al Williams, P.206-264-1325 1366 91st Ave. NE Clyde Hill WA 98004

Banner Bank NMLS 120713 Residential Commercial Investment Financing Matt Schiefer P.360-259-6990 mschiefer@bannerbank.com Chase Commercial Term Lending Tom Barbour, P.503-598-3657 Steve Mozinski, P.503-598-3661 steve.mozinski@chase.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma P.503-421-5058 www.charlenequaresma.nm.com charlene.quaresma@nm.com

FIRE/WATER DAMAGE RESTORATION

Contract Furnishings Mart - Clackamas Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 info@cfmfloors.com Contract Furnishings Mart-Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr, Beaverton, OR 97005 garrett.anderson@cfmfloors.com Eaton General Construction CCB# 154142 Eric Eaton P.503-539-0811 All Types of Floor Covering www.eatongeneral.com J & B Hardwood Floors, Inc Jim Cripps, P.503-519-4920 jandbhardwoodfloors@gmail.com Rental Housing Maint Svcs CCB# 163427 Gary Indra P.503-678-2136 Vinyl, VCT, Ceramic, Hardwood The Floor Store Ted Stapleton P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 ted@floorstoreportland.com

Squires Electric Joe Squires P. 503-252-1609 1001 SE Division St., #1 Portland, OR 97202 www.SquiresElectric.com

Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette Valley P.888-728-4208, Em.503-822-5539 www.restorationportland.com

FORMS

ENERGY EFFICIENCY

FIRE SAFETY

GENERAL CONTRACTORS

Energy Trust of Oregon Existing Multi Family 421 SW Oak St., Suite 300 Portland, OR 97204, 1-877-510-2130 www.energytrust.org/multifamily

ESTATE PLANNING

Law Offices of Richard Schneider, LLC P.503-241-1215, 2455 NW Marshall St #11 Portland, OR 97210 www.rbsllc.com

Tualatin Valley Fire & Rescue Eric T. McMullen P.503-612-7000 7401 SW Washo Ct. Ste 101 Tualatin, OR 97062 eric.mcmullen@tvfr.com

FLOOR COVERING

Contract Furnishings Mart - Vancouver Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver 98682 www.cfmfloors.com

RHAOregon Attorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821 www.rhaoregon.org Uptown Properties CCB# 198205 AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bonded www.uptownpm.com

HANDYMAN

Bluestone & Hockley Real Estate Services Chuck Hodges, P.503-222-3800 9320 SW Barbur Blvd Ste 300 Portland, OR 97219 main@bluestonehockley.com Certified Services CCB# 184070 Full service repairs and Maintenance Mark Sandstrom P.503-313-7963 mpsandstrom@comcast.net

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon 20

:RENTAL ALLIANCE UPDATE July 2015

www.rhaoregon.org

Dual and Affiliate members support the interest of rental housing through their membership in RHA:. PREFERRED VENDORS

Eaton General Construction CCB# 154142 P.503-539-0811 Full Service General Contractor www.eatongeneral.com G&G construction Inc. P.503-826-9404 Maintenance & Painting Specialist gandgconstruction@me.com garyindra@rentalrepairs.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all

HAULING

Junk Away Hauling CCB# 177966 P. 503-517-9027 Licensed bonded insured trash outs jcdoud@msn.com

HEATING & COOLING

Midway Heating Co. CCB#24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233 Oregon Ductless, Inc. CCB#204219 Aaron McNally Phone: 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas E-mail: info@oregonductless.com www.oregonductless.com Pyramid Heating & Cooling CCB#59382 P.503-786-9522 Serving the Portland Metro area info@pyramidheating.com

HEATING OIL

Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233

HEATING OIL TANK

Soil Solutions Environmental Services Tank Locating, Sampling, Decommissioning and DEQ Certified Clean-ups Phone: 503-234-2118 info@soilsolutions-environmental.com Website: www.soilsolutions-environmental.com

HOUSING AUTHORITIES Housing Authority of Portland Jill Smith, P.503-802-8565 135 SW Ash St. Portland, 97204

INSULATION

Goose Hollow Window Co inc CCB#53631 Mary D. Mann P.503-620-0898 Energy Trust Trade Ally www.goosehwc.com marymann@goosehwc.com

INSURANCE

American Family Insurance Auto/Home/ Life/ Commerical Larry Thompson Agency P.503-924-2200, F.503-924-2202 15573 SE Bangy Rd, Ste 220 Lake Oswego, OR 97035

Northwestern Mutual Financial & Retirement Planning Charlene Quaresma P.503-421-5058 www.charlenequaresma.nm.com charlene.quaresma@nm.com Robinson Financial Group Rita J. Robinson, P503-557-4997 Group & Indiv. Health Insurance State Farm Insurance Paul Toole, P.503-655-2206 6105 W ‘A’ St #B West Linn, 97068 John Sage, Insurance Specialist Stegmann Agency Farmers Insurance Insuring Property Owners for 25 years P.503-667-7971, F.503-666-8110 202 SE 181st Ave #201, Portland, OR 97233 john.lstegmann@farmersagency.com Wolter Van Doorninck,CPCU Elliot, Powell, Baden & Baker P.503-227-1771, F.503-274-7644 1521 SW Salmon, Portland, OR 97205 www.epbb.com wvandoorninck@epbb.com Titus & Associates Insurance and Financial Srvs Tim Titus P.971-224-5961 ext. 4820 Our Apartment Owners Insurance Program is unlike the Competition http://www.titusins.com Email: titus@titusins.com

INVESTMENT SERVICES

PAINT / PAINTING

G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialistse mail: gandgconstruction@me.com RentalHousing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Prof. Interior & Exterior painting garyindra@rentalrepairs.com Richard Hallman Painting CCB# 142467 Rick Hallman P.503-819-1210 Quality Interior Painting Since 1992 Rodda Paint Tim Epperly, P.503-572-8191 tepperly@roddapaint.com

PEST CONTROL

Alpha Ecological Pest Control Alexa Fornes, PDX 800-729-3764 1200 NE 112th Ave Vancouver, 98684 Frost Integrated Pest Mgmt P.503-863-0973Residential.Commercial. Multi Family www.frostpestfreezone.com NW Pest Control Bruce Beswick P.503-253-5325 9108 NE Sandy Blvd., Pdx, 97220 www.goodbyebugs.com nwpestcontrol@aol.com

Peregrine Private Capital Corp P.503-241-4949 5000 Meadows Rd, #230 Lake Oswego, OR 97070 rs@peregrineprivatecapital.com

Orkin Pest Control Dan Wolcott Account Manager & Inspector P.503-384-8384 dwolcott@orkin.com

JANITORIAL

Apollo Drain P.503-822-6805 apollo-drain.com facebook.com/apollodrain 24 hour emergency service We gladly quote prices over the phone

JRV Janitorial Services, Inc. Commerical & Residential Services Turn over and House Keeping Service P. 971-344-4449, F. 503-328-6404 JRVJanitorial@gmail.com

LOCK SMITH

Pop-A-Lock of Portland & Vancouver 24/7 Residential, Commercial & Automotive P.503-241-4922, F.503-395-2734 8931 SE Foster Rd., #101 Portland, OR 97266 thomas@pdxpal.com

MASON CONTRACTORS

PLUMBING/DRAIN CLEANING

Liberty Plumbing CCB#176655 Tim Galuza P.503-888-8830 Re-pipe, Repairs, Water Service Remodel Kitchens & Bathrooms MJ’s Plumbing CCB#36338 Michael LeFever, P503-261-9155 1045 NE 79th Portland, OR 97213

D&R Masonry Restoration Inc. CCB# 99196 Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd, Milwaukie, OR 97222 www.drmasonry.com

ProDrain & Rooter Svcs Inc West 503-533-0430 East 503-239-3750 Drain Cleaning/Plumbing www.prodrainpdx.com

MOLD

Rental Housing Maint. Svcs CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all garyindra@rentalrepairs.com

Real Estate Mold Solutions Ed White, P.503-232-6653 Free inspections, Testing and Remediation www.realestatemoldsolutions.com

MOVERS-HOUSE

Emmert Development Co Terry Emmert, P.503-655-9933 11811 SE Hwy 212, Clackamas, OR 97015

Soil Solutions Environmental Services Sewer inspection and repair Phone 503-234-2118 info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon www.rhaoregon.org

RENTAL ALLIANCE UPDATE July 2015

PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA

PRINTING & PROMOTIONAL PRODUCTS

Inkberry Print & Promotional Logo’d Promotional Products, Signs & More Pamela Maio, P 503-706-7711 inkberryprinting@comcast.net www.inkberryprinting.com

PROPERTY MANAGERS

Action Management Wendi Samperi, P.503-710-0732 The Alpine Group, Inc. Tiffany Laviolette P.503-641-4620 4750 SW Washington Ave Beaverton, OR 97005 www.alpinepdx.com Apartment Community Mgmt 2010 Fairview Ave Fairview, OR 97206 P.503-766-3365 www.acmportland.com Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste300 Portland, OR 97219 Fox Management, Inc. Tressa L Rossi P.503-280-0241 C.503-750-8124 F.503-280-0242 2316 NE Glisan St Portland, 97232 tressa@foxmanagementinc.com Gateway Property Mgmt P.503-303-8545 www.gatewaypdx.com Property Management Done Right HSH Property Management HONESTY, INTEGRITY, TRANSPARENCY P. 503-305-7204 or 503-305-7365 704 Main St., Ste. 305-5, Oregon City 97045 www.hshmgmt.com Lakeside Property Mgmt Co Michelle Wrege,P.503-828-2283 Finding Home Owners Qualified Tenants www.lakesidepmc.com Micro Property Mgmt. We focus on the small details P.503-473-3742 jeannie@micropropertymgmt.com

ROOFING

Uptown Properties Chris Shepard P.520-204-6727 2830 NW 29th Portland, 97210 www.uptownpm.com

Real Estate Roofing Service CCB# 149575 Lynne Whitney, P.503-284-5522 Free Inspections, ReRoof and Repairs. www.realestateroofing.com

Voss Property Management Richard Voss, P.503-546-7902 6110 N Lombard St. PDX, 97203

SEAL COATING

Benge Industries Parking Lot Maintenance Svcs Corey Wilkerson, P.503-803-1950 corey@bengeindustries.com

RADON

Soil Solutions Environmental Services Radon Testing and Mitigation Phone: 503-234-2118 info@soilsolutionsenvironmental.com soilsolutionsenvironmental.com

Hal’s Construction Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR 97045 www.halsconstruction.com halspave@easystreet.net

REAL ESTATE SALES

Bluestone & Hockley Real Estate Services Cliff Hockley P.503-222-3800 9320 SW Barbur Blvd Ste 300 Portland, OR 97219

Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan Phone:503-914-9837 E-mail: sealcoatspecialties@hotmail.com

Chris Anderson John L. Scott Real Estate P. 503-783-2442 chrisanderson@johnlscott.com

SEWER

Soil Solutions Environmental Services Sewer inspection and repair Phone: 503-234-2118 info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

Denise L. Goding Keller Williams Realty P.503-336-6378 C.503-799-2970 www.denisegoding.com Elizabeth Carpenter CRIS Principle Broker P.503-314-6498, F 503-882-8680 Liz@lizcrei.com, www.lizcrei.com

SMALL BUSINESS SUPPORT

HFO Investment Real Estate Greg Frick, P.503-241-5541 1028 SE Water Ave, STE 270, Portland 97214 www.hfore.com Premiere Property Group LLC Jim Lutz Phone 503-750-6388 ~ Fax 971-228-8133 Web Site: www.jimlutzccim.com E-mail: contactjimlutz@gmail.com The Garcia Group Ron Garcia, P. 503-595-4747 5320 SW Macadam Ste 100 Portland, OR 97239 www.4-homes.com

RESTORATION/RECONSTRUCTION

Prim & Prosperous Property Management Phone 503-635-8926 Patricia Turner turnerfp@yahoo.com

Eaton General Construction CB# 154142 P.503-539-0811 Full Service General Contractor www.eatongeneral.com

Ron Garcia, Principal Broker The GARCIA Group P. 503.595.4747 425 2nd St #230, Lake Oswego, OR 97034 www.GarciaGRP.com

Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette Valley P.503-427-2671, Em.503-822-5539 www.restorationportland.com

Titus & Associates Insurance & Financial Srvs Tim Titus P.971-224-5961 ext. 4820 Our Apartment Owners Insurance Program is unlike the Competition http://www.titusins.com Email: titus@titusins.com

:RENTAL ALLIANCE UPDATE July 2015

From Here 2 There Helping solve business challenges to reach your goals. Ami Stevens, P.503-407-3663 astevens@fromhere2there.com

STRIPING

Benge Industries Parking Lot Maintenance Services Corey Wilkerson, P.503-803-1950 corey@bengeindustries.com Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan Phone:503-914-9837 E-mail: sealcoatspecialties@hotmail.com

WATERPROOFING / CONCRETE REPAIR D&R Waterproofing, Inc. Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd. Milwaukie, OR 97222 www.drmasonry.com

WINDOWS / STORM WINDOWS

Goose Hollow Window Co Inc CCB# 53631 Mary D. Mann P.503-620-0898 Energy Trust Trade Ally marymann@goosehwc.com, goosehwc.com

Rental Housing Maint Svcs CCB# 163427 Gary Indra,P.503-678-2136 Fully Licensed to do it all Garyindra@rentalrepairs.com www.roofpdx.com

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

www.rhaoregon.org

Mon-Fri 8am to 5:00pm 1205 NE 33rd l Portland OR 97232 503.281.2100 - p l 503.281.5644 - f

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rental housing alliance oregon 10520 NE Weidler Portland, OR 97220

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