June 2017 Update Newsletter

June 2017

A monthly newsletter published by the Rental Housing Alliance Oregon

rha est. 1927

www.rhaoregon.org

In this issue:

RHA Oregon Dinner Meeting …………… page 3 RHA Mark Your Calendar … ………… page 5 Deposit Myths… …

page 7

Landscaping… ……… page 8 Be Fair… …………… page 11 Picnic… …………… page 12 Starry Night… ……… page 13 Screening Q & A… … page 15 Vendor Guide………… page 18

FIND EVICTIONS STRESSFUL?

503-­‐242-­‐2312

Full FED Service First Appearances evict@landlord-­‐solutions.com Small Claims

RHA Dinner Meeting

Table of Contents

Speaker: Mike Nuss with Rare Bird Real Estate

RHA Oregon Dinner | page 3

Topic for the evening: Thinking like an Appraiser: Increase your home’s value by learning how to think like an appraiser. The discussion will focus on residential sales and general deal creation and formation.

Appraising well digs into the details that can help refinance or sell your assets.

President’s Message | page 4

Affiliate speaker: Mike Maier with Guild Mortgage

Seeding Change; Protecting Your Single

Wednesday, June 21 2017

RHA Mark Your Calendar | page 5 Debunking Myths About Security Deposits | page 7 Family Rental’s Landscaping | page 8 Stop Expecting Stuff Simply Because You Have a Legal Right! | page 9 Be a Fair Landlord, But a Firm

When:

Wednesday, June 21, 2017 at 6:00pm Location:

Colwood Golf Center 7313 NE Columbia Blvd

Portland, OR 97218

Price:

$28.00 per plate if registered by close of business June 14, 2017 $38.00 per plate if registered after close of business June 14, 2017 Buffet Menu:

Landlord | page 11 RHA Oregon Annual Picnic | page 12 Under A Starry Night | page 13 Firework Safety | page 14 Screening Q & A | page 15 Why Millennials Matter to Your Real Estate Success | page 16 Volunteer Opportunities | page 17 The Vendor Guide | page 18

Prime Rib, Pork Loin, Mashed Potatoes, Seasonal Vegetables, and Caesar Salad

You must register to attend Call 503-254-4723 to register or visit the website at: rhaoregon.org/store/category/events. If you register for a dinner meeting and do not show or do not cancel by the Wednesday before this dinner meeting you will be charged the full price. www.rhaoregon.org

RENTAL ALLIANCE UPDATE JUNE 2017

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President’s Message

I started off a class on property management recently with a question to the attendees: “What do Landlords and Tenants have in common?”

I was surprised that most of the group thought I was about to tell a joke. “They both blame the property manager.”

RHA Oregon President “Lawyers.” “They both eventually die…”

Ron Garcia Really?

It struck me that if a sincere question sounded like a set-up to a punch line, it may be time to review a few basic housing principles.

I submit that what Landlords and Tenants have in common is that both parties want (and expect) to have safe, stable, and affordable rental properties.

RHA Oregon BOARD MEMBERS President Ron Garcia, PH. (503)595-4747 President Elect Mark Passannante, PH. (503)294-0910 Vice President Phil Owen, PH. (503)244-7986 Treasurer Sandra Landis, PH. (503)659-8803 Secretary Lynne Whitney, PH. (503)284-5522 Past President John Sage, PH. (503)667-7971 RHA Oregon DIRECTORS Adam Kendall Abplanalp, PH. (503) 319-3103

This does not seem to be overly-idealist or unattainable. In fact, in my 30 years as a rental property owner/manager, that pretty much describes my overall experience.

Alan Carpenter, PH. (360)772-2197

Does it mean that I have never had a bad tenant? No. Does it mean that I have never worked with a problematic landlord? No.

Jim Herman, PH. (503)645-8287

What it does mean is that when things go sideways, like a repair that hasn’t been done, or a tenancy that spirals out of control, or demands that seem out of the ordinary, I know there are remedies available and procedures to follow to get through the issues.

Nathan Lindquist, PH. (503)833-2787

When things go upside down and either party over-reacts, digs-in, or behaves in bad faith - there are still remedies… but they tend to get more costly. By the time the string gets too wound around the axle, it may just be too knotted up to do anything but replace the axle!

How do we avoid this? Don’t allow that to happen. Minimize your risks and maximize your incentives.

Elizabeth Carpenter, PH. (503)314-6498 Jerad Goughnour, PH. (503)303-8545

Charles Kovas, PH. (503)255-8795

Katie Poole-Hussa, PH. (971)352-6760 Mihyun Pratt, PH. (503)969-5412 Rita Robinson, PH. (503)702-0255 Ami Stevens, PH. (503)407-3663 AJ Shepard, PH. (360)772-6355 RHAOregon OFFICE Monday - Friday 9:00am - 5:00pm PH: (503)254-4723 Fax: (503)254-4821 10520 NE Weidler St. Portland, OR 97220

The best defense is a good offense. Landlords should maintain the property and budget for repairs and improvements. Replace that old appliance with something nice. They should also maintain their professional and legal boundaries to allow the Tenants’ right to habitability and privacy.

Tenants should respect their home and communicate their needs courteously. And of course, they should stay current on their rent. Rather than focus only on their rights, both parties should spend time taking stock of their duties, and observe the Golden Rule.

Like so many issues today, the extreme stories always get the most coverage.

The only time landlords and tenants get in the news is because of outrageous conduct or bitter protests. Yet is that really a fair depiction of our industry?

I don’t think so. (continued on page 5) 4

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RHAOregon is committed to educating members to fair housing practices and policies. www.rhaoregon.org

RHA Mark Your Calendar DATE

EVENT

LOCATION

TIME

6/14

Board Meeting

RHA Conference Annex

5:30pm

6/21

Dinner Meeting

Colwood Golf Center

6:00pm

6/22

New Member & Mentor Meeting

RHA Conference Annex

6:00pm

7/4

Fourth of July

RHA Oregon Office Closed

7/12

Board Meeting

RHA Conference Annex

5:30pm

7/15

New Member & Mentor Meeting

RHA Conference Annex

11:00am

7/19

Under A Starry Night

RHA Annex & Patio

6:00pm

INFORMATION

See page 3 In observance of Independence Day

See page 13

If you register and DO NOT SHOW or DO NOT CANCEL by the Wednesday before the dinner meeting you will be charged the FULL price of the dinner.

To purchase event tickets online visit: http://www.rhaoregon.org/store/category/events DATE

CLASSES

LOCATION

TIME

6/6

Screening Class

RHA Conference Annex

11:00am

6/9

Screening Class

Webex

11:00am

6/15

Screening Class

Webex

7:00pm

6/23

Screening Class

Webex

11:00am

7/7

Screening Class

Webex

11:00am

7/11

Screening Class

RHA Conference Annex

11:00am

7/28

Screening Class

Webex

11:00am

INFORMATION

Class Policy

Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started and if space is available. Registered attendees who arrive 15 minutes after the start of class be aware that your chair may be filled. If you register for a class and then do not cancel at least 48 hours before the class and /or do not show you will be charged for the class.

President’s Message CONTINUED FROM PAGE 4

The Rental Housing Alliance Oregon has been a resource for property owners for 90 years. Does it seem that Landlord – Tenant relations have deteriorated with time? Maybe – but I can attest that if we went back in time to visit the rental conditions from both sides, it would be easy to see just how much better we all have it now.

I recently spent a day on a bus tour with the Fair Housing Council of Oregon to view Portland’s history of discrimination. It was eye opening and heart wrenching. While we may all agree there is a lot more to do – it is quickly evident how much we have all improved our housing conditions, along with the infra-structure to continue to work for improvement.

The Oregon Residential Landlord and Tenant Act can be intimidating to both sides, and it is not uncommon for either landlords or tenants to feel like they got the short side of it. Consider this story: A housewife called up a pet store and said, “Send me thirty-thousand cockroaches at once.” “What in the world do you want with thirty-thousand cockroaches?” asked the astonished clerk. “Well,” replied the woman, “I am moving today and my lease says I must leave the premises in exactly the same condition I found them…”

Ha! Ha! Ron Garcia Rental Housing Alliance Oregon President www.rhaoregon.org

RENTAL ALLIANCE UPDATE JUNE 2017

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For Rent RENT Meeting Space Available

-Are you looking for a great place to have a meeting?

-Are you planning an event, but just not sure where to hold it?

935 square feet, audio and video available, small kitchen prep area.

Classroom/Banquet tables and chairs.

For more information contact: Ami Stevens at 503-407-3663 or RHA Oregon at 503-254-4723

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RENTAL ALLIANCE UPDATE JUNE 2017

www.rhaoregon.org

Debunking Myths About Security Deposits

by American Apartment Owners Association

It’s wise to collect a security deposit from renters, which can help you protect against property damage to your rental unit. However, if you don’t know the security deposit return procedures, you risk running afoul of rental deposit rights laws.

Brush up on the protocol with these debunked myths about security deposit collection and use: 1. Nonrefundable deposits are allowed. Even if you want to take a nonrefundable deposit to charge for keys or protect against pet damage, this is illegal. Legally, a security deposit agreement can only withhold funds to cover unpaid rent, unpaid bills, property damage, permitting fees (i.e., for a parking spot), or other use cases set forth in the lease agreement). In other words, if you are going to withhold security deposit funds, then it can only be for one of these reasons.

2. If your tenant caused damage in excess of the security deposit, you’re out of luck. Technically, for landlord rights, security deposit funds can be supplemented if they aren’t enough to cover the cost of a repair by sending a bill to the tenant. Thus, if your renter caused $2,000 worth of damage but your security deposit was only $1,700, you can send the renter a bill for $300.

Even though you can seek reimbursement, you may find it difficult to get this money from renters. If the renter doesn’t pay, you may need to take him or her to small claims court. Still, it can provide peace of mind to know you have a valid option.

3. You can deduct normal wear and tear. You cannot deduct normal wear and tear, such as daily wear to the carpet in a rental. You may charge a renter for steam cleaning if this was due to damage caused by the tenant. For example, if you noticed a red wine stain on the carpet, you can deduct the cost of cleaning this from the rental security deposit, since the spill was not “normal wear and tear.” If you’re deducting from the security deposit, provide an itemized list of the deductions and cost to repair. This serves as proof that you were within your rights to deduct, in case an unhappy renter decides to sue. (Editor’s Note* RHA Oregon form 203-Rental Agreement allows for cleaning of carpets and deduction from security deposit even if the tenant had the carpets cleaned prior to move out.) www.rhaoregon.org

4. Landlord Considerations for Security Deposit Return. Security deposits are intended to protect your property from accidental or willful damage, as well as guard against unpaid rent or utilities. They are not a way for you to use a renter’s money for unit upkeep or normal apartment wear and tear. In some states you have 20 days to return the security deposit, while in others, you have 30 or 60 days (Editor’s Note* in Oregon you have 31 days to do a final accounting on the security deposit). Some states require you to place security deposits in an interest-bearing account. If you placed the security deposit in your bank account, you could lose the right to withhold anything.

It’s always smart to check the local laws in your state or city for specific security deposit agreement procedures.

Once you know you’re doing everything right, update your security deposit forms to reflect the law. This way, you are ready to welcome the next tenant.

Reprinted with permission. American Apartment Owners Association offers products and services for landlords related to your rental housing investment, including rental forms, tenant debt collection, tenant background checks, insurance and financing. Find out more at www.joinaaoa.org.

American Apartment Owners Association provides low-cost, customizable forms for landlords including a security deposit form. To get your form and enjoy other landlord perks, become a member today.

Disclaimer: The information provided herein is for advisory purposes only and AAOA and RHA Oregon takes no responsibility for its accuracy. AAOA and RHA Oregon recommend you consult with an attorney familiar with current federal, state, and local laws.

RENTAL ALLIANCE UPDATE JUNE 2017

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Seeding Change; Protecting Your Single Family Rental’s Landscaping

by Cliff Hockley and Jeremy Boardman of Bluestone and Hockley Real Estate Services

Mort Studebaker was the owner of single family home rentals. His rental agreement required the tenants to take care of the landscaping.

A simple concept you would think, but not really. First of all, the tenants didn’t really read the couple of lines of fine print in his agreement and they knew nothing about landscaping or plants. More importantly, even though they were moving in for what was usually a two year term, they had no landscaping tools.

The Dead Yard His last tenant turn really angered Mort. The tenants had not watered the grass all summer and it had died.

It looked like a burned out mess. Years ago, Mort had installed a sprinkler system, but the tenants wanted to save on their water bill, so they decided not to turn on the sprinkler system.

In this case, before Mort could rent the house, he had to completely redo the yard at a cost of over $2000.

He was sick and tired of fighting with his tenants over landscaping. Sure, Mort had obtained a security deposit from the tenants, but it would never cover the cost required to replace all of the grass in the yard and any additional damage to the house. As a result, he decided to modify his rental agreements to clarify the tenant responsibilities.

He added the following: Tenant Responsibilities • Landscaping must be returned in original condition at move out.

• Mulch during tenancy.

• Grass must be kept at least two inches (2”) long , but not longer than five inches (5”).

• Water, weed, and maintain all planter beds.

• Water all trees and bushes under six feet (6’) tall.

• Keep tree water bags full May – October (when he supplied water bags).

• Water features must be kept filled, clean, and free of debris and algae.

• Leaves must be cleaned up by December at the tenant’s expense.

He also gave the tenants the option to hire a landscaping company, of his choice, for approximately $150 a month. Finally, he also included some penalties 8

RENTAL ALLIANCE UPDATE JUNE 2017

for non-compliance. He was fair about this by giving them 15 days to clean up after the notices were mailed.

If no cleanup was completed when he re-inspected, he put in place financial penalties that were in sync with state laws. If he drove by and saw the property looking great, he would send them a note thanking them for their efforts and usually included a $25 Starbucks gift card. If the work was not completed, the landscape addendum authorized him to hire a landscaper to clean up the property and bill it to the tenants.

Before he rented the houses out, he delivered the landscaping in excellent condition.

He prepared the property for rent by: • Complete landscaping ‘clean up’ before new tenant move in • Fresh mulch when the season required it • Lawn cutting and edging • Walkways, decks, patios, and fences pressure washed if necessary Annual Tasks: • Cleaning of gutters & downspouts • Winterize irrigation system Biennial/As Needed Tasks: • Tree and bush trimming • Fertilizing and over seeding grass Additionally, he took before “move in” pictures of the landscaping and the inside of the house and emailed a copy to the tenants when they signed the rental agreement so that they knew in what condition he wanted the property back. He also implemented a separate “Landscaping Addendum” to his lease that codified his expectations. This agreement had to be reviewed and signed by both parties at move in.

In the end, he was able to solve his problems with the new Landscaping addendum and was able to reduce his operating costs at the same time; something which all landlords strive for. If this story sounds like your Landlord experience, consider creating your own addendum. You might even consider leaving some tools in the shed, but if you do that your Landscape agreement must include language with liability limitations if they use the tools and get injured. www.rhaoregon.org

Stop Expecting Stuff Simply Because You Have a Legal Right!

by Mr. Landlord

“Renter refuses to let me or manager show the property.” -- I see landlords expressing this frustration often on the Landlord Q&A Forum. And yes you may have the legal right to show the home to a prospective resident if you give the current renter proper notice.

But so what?! If the resident refuses to give you permission, it would not be to your advantage to try and enforce your legal right for many reasons. To really be able to enforce your legal right would take far longer than it would be practically helpful to you. And even if your resident did show it after being forced, do not expect the place to look inviting to the prospect and any words or attitude communicated by your current resident to the prospect would probably do far more damage than good.

So what is a landlord supposed to do? Simply resign to the fact that you have a non-cooperative resident and wait until they move out before you can do anything? That sure is not the answer, because that means you will probably lose at least a month’s worth of rent before getting another renter. Several reasons can contribute to the delay. If you don’t get inside the home to see it before they move out, obviously you won’t be able to make any needed repairs before move-out, which means additional delay in getting the property ready and available for showing. I am a firm believer in making needed repairs while the resident is still living in the home and charging him for needed repairs BEFORE he moves. Ideally, a check on the property should be done two to three months PRIOR to the resident’s anniversary date.

As far as the resident being cooperative and allowing you to show a property, most often that can be accomplished by simply letting the resident know that he will be rewarded with $50 or $100 on top of

an expedited return of their deposit if you can get the property rented by their last day of occupancy. You will be amazed at what this monetary “carrot” can do in terms of generating cooperation from your current renter. They will be much more likely to allow you to show the place, and have the place in good condition to view. The renter may even be ready to say something good about the property and the neighborhood-especially if you ask them specifically for cooperation in those three areas as you talk about the monetary reward.

One of the main points I want to express to landlords is to stop expecting renters to do as you wish so that YOU can benefit, even if what you expect is within your legal right. Instead, look for ways that the resident can also benefit. If offering a small monetary reward will gain their cooperation, you still come out much further ahead. Rewarding the resident with $100 but getting a new resident without losing any days of occupancy is financially much better for them and you, rather than losing an entire month of rent because you had to wait until the resident moved out before you could prepare or show the rental. I’d rather give a little and have both parties be a winner than stand by my legal rights and both parties end up losing.

The above comments were prompted after reading yet another recent scenario where a landlord was expecting more cooperation from her renter, along with comments of how other landlords would handle it.

Agree or Disagree? Share your thoughts. We welcome your feedback or any landlording tip you would like to share. Email editor@MrLandlord.com

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www.rhaoregon.org

RENTAL ALLIANCE UPDATE JUNE 2017

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The Value of Membership Being part of the Rental Housing Alliance Oregon feels good. The sharing of ideas, concerns and better ways of solving problems you face every day creates community.

Legislative Representation

Dinner Meetings

Mentor Program

Rental Forms

Education

Discounts

Membership starting at $99

Tenant Screening

Helpful Office Team

Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

Visit www.rhaoregon.org or call 503/254-4723 for details!

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RENTAL ALLIANCE UPDATE JUNE 2017

www.rhaoregon.org

IN MEMORY OF DANA BROWN Dear members and friends, Last week our industry suddenly lost a friend and very active member of our community, Dana Brown. Dana was a property manager and trainer for many years before she joined the Board of Directors for Rental Housing Alliance Oregon in 2014. She worked tirelessly for our industry and always did so with a smile that brought joy to so many.

Our sympathy goes out to her family and friends in this difficult time.

Please consider donating to them in this time of need at this Go Fund Me page. https://www.gofundme.com/dana-brown-memorial-fund

Be a Fair Landlord, But a Firm Landlord by theeducatedlandlord.com

It’s important to be a fair landlord with your tenants, but many times this opens the door for a tenant to take advantage of a landlord who is too nice, so you also need to know when to be a firm landlord at times!

I was reminded of this last night as I was on a consulting call with a very nice landlord who was being too nice!

Now I’m not saying it’s a bad thing to be nice, you just need to know that there are people who will take advantage of this niceness, so you need to know when and where to draw the line in the sand and be a firm landlord. And trust me, it’s not restricted to just landlording, there are people who will simply try to take advantage of you anywhere!!

If you find yourself often on the short end of dealing with tenants because you are a nice person, here’s a quick tip to turn you into a firm landlord without confrontation.

Don’t let the tenants know you’re the owner!

Yep, only let them know you are the property manager (which is true, you just manage it for yourself).

Now if the tenants try to take advantage of a situation you can simply reply, “Oh, I’m sorry I can’t make that decision, I’ll have to check with the owner”.

This gives you time to make a better decision rather than being pressured into a bad decision on the spot.

And yes, you can use this even if they know you are the owner, just change it to something like “I’m not sure if that will work, let me look into it and get back to you. Again buying you time to make a smart decision rather than a situation where you are taken advantage of.

What are your thoughts? Are you a fair landlord? Or a firm landlord? Do tenants take advantage of you being too nice? www.rhaoregon.org

RENTAL ALLIANCE UPDATE JUNE 2017

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RENTAL ALLIANCE UPDATE JUNE 2017

www.rhaoregon.org

Keep Us Informed Moved? Hired or fired a manager?

New email address or phone number?

Keep RHA Oregon office up to date with your current information.

Call the office with all changes: 503-254-4723

This year’s winning Fair Housing Council of Oregon Poster was drawn

by Sophia Jordan and Hannah Dirsa, 5th graders at Duniway Elementary

www.fhco.org www.rhaoregon.org

RENTAL ALLIANCE UPDATE JUNE 2017

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Fireworks Safety

Monthly FireMonthly Safety Tip Safety Tip For Multi-Family Housing

June

Every summer Tualatin Valley Fire & Rescue responds to numerous fires caused by fireworks. These fires are often related to improper use and handling of fireworks. From bushes to bark dust, to an entire apartment building– these are just a few things that could go up in flames.

Here are some safety tips to keep your Fourth of July bright and safe: First, check with your on-site manager to find out if fireworks are allowed within your apartment complex.

Then, keep it legal– Oregon law bans fireworks that fly, explode or act in an uncontrolled manner. Penalties for using illegal fireworks may range from fines, liability for damages resulting from fireworks (legal or illegal), to parents being held liable for damages caused by their children.

Remember, only adults should light or handle fireworks. Supervise children and teens at all times when fireworks are being used.

Store fireworks, matches and lighters out of the reach of children.

Use fireworks outside on a paved surface, away from cars, buildings and vegetation.

Always, have a hose or bucket of water nearby to extinguish misfired and used fireworks.

Finally, dispose of used fireworks in a metal container with water away from things that can burn.

For more fire safety tips, visit www.tvfr.com

Tualatin Valley Fire & Rescue 503.649.8577

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RENTAL ALLIANCE UPDATE JUNE 2017

www.rhaoregon.org

Screening Q & A

by Marcia Gohman

Here are some questions I have been asked recently.

standards still apply:

How do I handle “Assistance Animals”?

Any person who requests an assistance animal should be asked to complete a Reasonable Accommodation form giving you permission to contact the doctor who has prescribed the assistance animal. You are allowed to contact that physician/aroma therapist/mental care person to verify that an assistance animal is required.

1. The applicant is charming and has a very sad story that plays on your sympathies.

a. Remember, the LONG story always has a

bad ending. For you.

2. Screen the applicant BEFORE you let them move in.

a. It seems like every other month I hear

from a landlord who was talked into letting

someone move in before screening them.

Inevitably, once the landlord does screen their

new tenant, the news is not good. Now the

landlord is stuck with either keeping a tenant

who is a known criminal, or starting the

eviction process. Waiting for a good tenant is

easier than getting a bad one out. Even if that

rental has been vacant for a while.

3. The applicant is in a hurry!! You need to help them move in as soon as possible!!

a. Because their last landlord is filing that

eviction tomorrow! If they are in a hurry, you

SLOW DOWN! I find that telling them that

screening takes 5 days works wonders.

4. The applicant will get you the deposit money as soon as that lawsuit finishes, or as soon as his Mom brings over a check, or…

a. Before you hand over the keys, you get

CASH or a money order. In your hands. No

cash in the hands, no keys. It’s that simple.

We’ve seen people hand over checks that

turned out to be stolen from Mom, or some

other relative, and checks that bounce after the

tenant has moved in.

An assistance or service animal can be anything from a dog to a parakeet. You can’t limit size or type of animal, or the number of them. I have seen cases of a person needing two assistance cats, or three assistance ferrets. And, yes, I have recently heard of an assistance Pit Bull and Rottweiler.

If the animal has been deemed to be helpful to the tenant it can not be thought of as a Pet. It is a medical prescription.

You can not charge a Pet deposit or any other charges.

Screen the applicant as usual; be very careful about following your normal proceedures. If the tenant meets your criteria, then when you rent to him/her you can have them fill out an “Assistance Animal” or Reasonable Accommodation form that clearly describes the assistance animal and spells out the rules. The tenant is responsible for cleaning up after the animal, keeping it under control at all times, and if the animal causes any nuisance, disturbance or injury to other tenants the landlord may terminate the tenancy.

How do I screen someone from outside of the United States?

We are seeing an influx of college students from other countries moving into our area to attend school. Since the US is the only country that uses Social Security Numbers this can be a screening challenge. You will not be able to run a DecisionPoint report, or credit report, and you will be limited to a criminal and eviction check and calling landlords and employers. Most of these students are well funded and in many cases are moving in with local kids.

The best way to do this may be to charge a higher deposit and have the foreign student be listed as an occupant on the rental agreement. I have seen cases where the foreign student’s parents have been willing to pay six months to a year of rent along with the higher deposit. Each case is slightly different and you may need to be flexible and find the solution that works best for your needs.

What new tricks are tenants using these days?

This question makes me smile because the old tricks work so well that there’s no need to find many new ones. The old www.rhaoregon.org

Remember to take your time, screen each applicant in the order you received it, and don’t be rushed by anyone. This does not mean taking a month to screen someone. It means taking several days to a week to get the screening done properly. Have a written Screening Criteria, and a check list. Follow a set procedure, but be open to a Reasonable Accomodation if one is needed, and is reasonable. Having an assistance animal can be reasonable. Removing a load bearing wall is not reasonable. Use your common sense and remember that you have many resources available for you because you are members of the Rental Housing Alliance. And if you have any questions you can call my office or email me.

Happy Renting!

Marcia Gohman, NTN - Oregon RENTAL ALLIANCE UPDATE JUNE 2017

15

Why Millennials Matter to Your Real Estate Success

by Larry Arth

There is no dispute that Millennials make up the largest segment of our population. They number around 80 million young adults who were all born between 1978-1995. They represent about 25% of the entire population.

So it only makes sense that they also make up the largest tenant pool as well. By sheer population they represent our landlord’s largest customer base.

Adding to the massive population that makes up the millennials, they also prefer to rent over purchasing at a rate that is much higher than their Generation X or Baby Boomer parents.

Needless to say, Millennials will sooner or later be your larger tenant base. The important thing to know is they have different wants, needs, and expectations than your past tenants may have had. To maintain and/ or build success in your tenant landlord relationships, you will definitely want to know how to create housing that suits them as well as how to prospect for them as tenants.

Do You Know Who This Customer Base Is? • They prefer to be mobile and not tied down (so renting is their preference).

• They wish to live near places of employment and activities.

• They have great salaries and are not tied down to one job for life.

• Many of them work from within their homes.

• Many delay marriage and families until later.

• They love electronics and gadgets.

Understanding who these young adults are and what makes them tick is key to adopting them as a customer base. Anyone who has lived with a Millennial understands what makes them tick and those who did not, struggle to understand this. Many large corporations hire consultants just to learn how to interact with them.

If you have had a chance to watch the movie “The Internship”, a movie about Google, that may shed some light on their personalities. They work hours that are different than the customary eight to five that most of us are used to. Many do not own a car or even have driver’s licenses as they prefer to have everything just a short walk, bike ride, or bus ride away. (That was 16

RENTAL ALLIANCE UPDATE JUNE 2017

a hint as to where your properties need to be located to appeal to this group.)

So What Are the Housing Requirements?

• They want the latest amenities and yes, they can afford them.

• Friends are important to them so social spaces are important.

• High speed internet and technology access.

• Close to work and play.

Important Things to Know When Renting to Millennials • Think mobilization. They do everything from their mobile device, including apartment searches, filling out rental applications, and paying their rent. You definitely want your website to be mobile optimized and technology friendly.

• They will search for value- value perhaps over price so do know what your competition is and stay ahead of them.

• 76% of them have a pet so you want to be pet-friendly.

Monthly pet rents are becoming the norm so include this option to win them over.

• Online bill pay if you expect to get paid.

• This group actually cooks at home as opposed to dining out so have nice kitchens with all the latest gadgets.

• Safety has been shown through surveys as their number one priority, so make sure you have all your safety features advertised on your marketing and websites.

I have always found that when you know who your customer is and what they want it is easier to fulfill their needs and create a sustainable tenant pool.

Happy investing.

Reprinted with permission of American Apartment Owners Association offers products and services for landlords related to your rental housing investment, including rental forms, tenant debt collection, tenant background checks, insurance and financing. Find out more at www.joinaaoa.org.

www.rhaoregon.org

Opportunities Available GETTING INVOLVED IS IMPORTANT WHEN IT COMES TO MAKING A DIFFERENCE. RHA OREGON IS ALWAYS LOOKING FOR ACTIVE MEMBERS WHO WANT TO GET INVOLVED WITH AN EVER CHANGING ORGANIZATION AND INDUSTRY. THE FOLLOWING IS A LIST OF COMMITTEES THAT NEED YOUR INVOLVEMENT. CONTACT RHA OREGON AND GET INVOLVED

RHA Oregon LIST OF COMMITTEES Building

Chair: Phil Owen PH: 503-244-7986

Community Relations/Donations Chair: Lynne Whitney PH: 503-284-5522

Dinner/Program Chair: AJ Shepard PH: 360-772-6355

Education

Chair: Katie Poole-Hussa PH: 541-968-1703

Forms

Chair: Mark Passannante PH: 503-294-0910

House

Chair: Lynne Whitney PH: 503-284-5522

RHA Oregon LOBBYIST Cindy Robert PH: 503-260-3431

Legislative

Chair: Phil Owen PH: 503-244-7986

Membership

Chair: Elizabeth Carpenter PH: 503-314-6498

RHA Oregon OFFICE TEAM Cari Pierce, Office Manager Cari@rhaoregon.org

Pam VanLoon, Bookkeeper Pamv@rhaoregon.org Menolly Walter, Member Services Rep. Menolly@rhaoregon.org

Office

Chair: Phil Owen PH: 503-244-7986

Government Relations Chair: Phil Owen PH: 503-244-7986

Gresham Liaison Jim Herman PH: 503-645-8287

Marketing

Chair: Tamara Collins PH: 503-873-5650 www.rhaoregon.org

RENTAL ALLIANCE UPDATE JUNE 2017

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Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

1031 EXCHANGES / REITS TENANCY IN COMMON

Beutler Exchange Group, LLC P.503-748-1031, P.844-414-1031 Email: toija@beutlerexchangegroup.com www.BeutlerExchangeGroup.com Peregrine Private CapitalCorp P.503-241-4949 5000 Meadows Rd. #230, Lake Oswego, OR 97035 rs@peregrineprivatecapital.com Tryon Equities LLC & Rimrock Property Management Michael Templeton P.O. Box 775, Sherwood, OR 97140 Phone 503-713-7291 Email:mtempleton@tryonequities.ccom www.rimrockpropertymanagement.com

ACCOUNTING/BOOKKEEPING

Balancing Point, Inc., Sandy Buhite-Landis P.503-659-8803 C.503-504-9466 8189 SE Clackamas Rd., Milwaukie 97267 Email: info@balancingpt.com The Cobalt Group Accounting and Business Consulting 1100 NE 28th Ave., Ste 100, Portland, OR 97232 P.503-239-8432 Email: info@thecobaltgrp.com

APPLICANT SCREENING

Portland Tax Co. Full Service Tax and Accounting P. 503-258-0700 F. 503-256-1527

Complete Screening Agency LLC Jacob Turner & Tiffany Webb P.800-827-3130 www.complete-screen.com Email: info@complete-screen.com

ADVERTISING / MARKETING From Here 2 There Helping solve business challenges to reach your goals.

Ami Stevens, P.503-407-3663 Email: astevens@fromhere2there.com

National Tenant Network Marcia Gohman P.503-635-1118, F.503-635-9392 P.O. Box 21027, Keizer 97303 www.ntnonline.com

Rental Housing Journal P.503-221-1260 News for Ppty Managers & Owners www.thelandlordtimes.com

APPLIANCE-RENT -SRVS- LEASE

Azuma Leasing BJ Rosow, P.800-707-1188 P.512-236-9000, F.512-239-9009 2905 San Gabriel St. #218, Austin, TX 78705

APPLIANCE-SALES ONLY

G&C Distributing Company Tony Kavanagh, P.503-288-0221 1205 NE 33rd, Portland, OR 97232 Standard TV & Appliance Joe Mosee & Cathy Mosee P.503-619-0500, C.503-888-6927 3600 SW Hall Blvd, Beaverton 97005

RHA Oregon P.503-254-4723, F.503-254-4821 Fast,affordable tenant screening www.rhaoregon.org Email: info@rhaoregon.org

ASPHALT PAVING

Benge Industries Parking Lot Maintenance Service Corey Wilkerson P.503-803-1950 Email: corey@bengeindustries.com Hal’s Construction, Inc. CCB#34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: office@halsconstruction.com

ASSOCIATIONS

Metro Area Smoke Free Housing Project P.503-718-6145 www.smokefreeoregon.com

ATTORNEYS

Bittner & Hahs, P.C. Andy Hahs, P.503-228-5626 4949 SW Meadows Rd #260 Lake Oswego, OR 97035 Broer & Passannante, P.S. Mark G Passannante, P.503-294-0910 1001 SW Fifth Ave, Ste. 1220, Portland, OR 97204 Warren Allen LLP Jeff Bennett. P.503-255-8795 850 NE 122nd Ave. Portland, 97230 Protecting landlords’ rights in Oregon and Washington for over 25 years Law Offices of Richard Schneider, LLC P.503-241-1215, www.rbsllc.com 2455 NW Marshall St #11 Portland 97210, Business formation - LLCs

VISIT www.fhco.org FAIR HOUSING COUNCIL OF OREGON

RENTAL HOUSING ALLIANCE OREGON SUPPORTS FAIR HOUSING RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates.

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RENTAL ALLIANCE UPDATE JUNE 2017

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Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

Scott A. McKeown, P.C. Scott McKeown, P.503-224-1937 8700 SW 26th Ave Ste S. Portland, 97219 Email: scottmckeown@comcast.net

BASEMENT WATERPROOFING John’s Waterproofing,

CCB# 15830 Crawlspace Waterproofing P.503-233-0825 Fully Staffed www.johnswaterproofing.com

CARPENTRY & REPAIRS

Contract Furnishings Mart-Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr., Beaverton, OR 97005 Email: garrett.anderson@cfmfloors.com Contract Furnishings Mart - Gresham Ross Williams P. 503-328-7260 3108 NE 181st Ave., Gresham 97230 www.cfmfloors.com

G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialists Email: gandgconstruction@me.com

The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd, Portland, OR 97206 Email: joe@floorstoreportland.com

CARPET CLEANING

COLLECTION AGENCIES

Americlean Inc., Since 1972 We are very good at what we do Frank Porter, P.503-771-0554 Email: info@iloveamericlean.com www.iloveamericlean.com Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching,repairs and flood service.

Email: marksandstrom321@comcast.net O’Meara Carpet Cleaning P.503-538-1983, 503-620-5005 Cleaning, Pet Odor

CARPET SALES

Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching,repairs and flood service.

Email: marksandstrom321@comcast.net Contract Furnishings Mart-Vancouver Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St, Vancouver, WA 98682 www.cfmfloors.com Contract Furnishings Mart-Portland Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd, Portland 97214 www.cfmfloors.com Contract Furnishings Mart-Hillsboro Rebecca O’Neill P.503-716-4848 4865 NW 235th Ave, Hillsboro, OR 97124 www.cfmfloors.com Contract Furnishings Mart-Tigard Jim Plath P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110, Tigard, OR 97224 www.cfmfloors.com Contract Furnishings Mart-Clackamas Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr., Clackamas, OR 97015 Email: info@cfmfloors.com

Anderson & Associates Credit Services, LLC P.503-293-5400, F.503-813-2159 P.O. Box 230286, Portland, 97281 Email: andersoncollectionagency@gmail.com

CONCRETE

Hal’s Construction, Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: office@halsconstruction.com Metro Sidewalk Repair P. 503-875-7900 Concrete Water Proofing, Maintenance & repair and new structure installation

DOORS

Goose Hollow Window Co Inc. CCB# 53631 Mary D. Mann, P.503-620-0898 Email: marymann@goosehwc.com Goosehwc.com Energy Trust Trade Ally

DUCTLESS HEATING & COOLING

Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas Email: info@oregonductless.com www.oregonductless.com

ELECTRIC

ESTATE PLANNING

Law Offices of Richard Schneider, LLC P.503-241-1215 2455 NW Marshall St #11 Portland, OR 97210 www.rbsllc.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com

EVICTIONS

Action Services Wally Lemke, P.503-244-1226 15 82nd Dr., #20 Gladstone, OR 97027 Your eviction & process Service Specialist Barrister Support Service P.503-246-8934 Evictions, 1st Appearance, Process Serving www.barristersupport.com IRC Property Management 50% discount for new property management clients P. 503-999-0477 Email: info@ricenterprises Landlord Solutions P.503-242-2312, F.503-242-1881 P.O. Box 7087, Portland, OR 97007 Online evictions & First Appearance www.landlord-solutions.com

FINANCIAL SERVICES

American Commercial Mortgage Network Al Williams, P.206-264-1325 1366 91st Ave. NE Clyde Hill, WA 98004 Chase Commercial Term Lending Tom Barbour, P.503-598-3657 Steve Mozinski, P.503-598-3661 Email: steve.mozinski@chase.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com

On Electric P.503-288-2211 14865 SW 74th Ave., #170 Tigard, OR 97224

Vince Kingston Mortgage Loan Officer NMLS #291740 Eagle Home Mortgage P. 971-221-8525 direct Email: vince@vincekingston.com

Rental Housing Maint Service CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Email: garyindra@rentalrepairs.com

FIRE/WATER DAMAGE RESTORATION

Squires Electric Joe Squires, P. 503-252-1609 657 SE Yamhill St., Portland, OR 97214 www.SquiresElectric.com

ENERGY EFFICIENCY

Energy Trust of Oregon Existing Multi Family 421 SW Oak St., Suite 300, Portland, OR 97204 P. 1-877-510-2130 www.energytrust.org/multifamily

Kennedy Restoration Restoring Lives...Rebuilding Properties Since 1950 P. 503-234-0509 PDX, OR 360-693-5288 VAN, WA www.kennedyres.com Servpro Serving North Portland, Lake Oswego & West Linn P. 503-283-3658 F. 503-444-7130 www.servpronorthportland.com

FIRE SAFETY

Tualatin Valley Fire & Rescue Eric T. McMullen, P.503-612-7000 7401 SW Washo Ct. Ste 101, Tualatin, OR 97062 Email: eric.mcmullen@tvfr.com

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates. www.rhaoregon.org

RENTAL ALLIANCE UPDATE JUNE 2017

19

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

FLOOR COVERING

Contract Furnishings Mart - Vancouver Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St., Vancouver, WA 98682 www.cfmfloors.com Contract Furnishings Mart - Portland Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd., Portland, OR 97214 www.cfmfloors.com Contract Furnishings Mart - Hillsboro Rebecca O’Neill, P.503-716-4848 4865 NW 235th Ave., Hillsboro, OR 97124 www.cfmfloors.com Contract Furnishings Mart - Tigard Jim Plath P.503-542-8900, 800-935-1250 14190 SW 72nd Ave. #110, Tigard, OR 97224 www.cfmfloors.com Contract Furnishings Mart - Clackamas Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr., Clackamas, OR 97015 Email: info@cfmfloors.com Contract Furnishings Mart - Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr., Beaverton, OR 97005 Email: garrett.anderson@cfmfloors.com Contract Furnishings Mart - Gresham Ross Williams, P. 503-328-7260 3108 NE 181st Ave., Gresham, OR 97230 www.cfmfloors.com J & B Hardwood Floors, Inc Jim Cripps, P.503-519-4920 Email: jandbhardwoodfloors@gmail.com Rental Housing Maint Svcs CCB# 163427 Gary Indra, P.503-678-2136 Vinyl, VCT, Ceramic, Hardwood The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd., Portland, OR 97206 Email: joe@floorstoreportland.com

FORMS

RHA Oregon Attorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821 www.rhaoregon.org

GENERAL CONTRACTORS

Clear Water Construction Services - CCB# 194703 Both Residential & Commercial Service P. 503-974-6654, F. 503-217-0308 Email: daleh@cwcsnw.com Web Site: www.cwcsnw.com Uptown Properties CCB# 198205 AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bonded www.uptownpm.com

HANDYMAN

Bluestone & Hockley Real Estate Services Chuck Hodges, P.503-222-3800 9320 SW Barbur Blvd. Ste 300, Portland, OR 97219 Email: main@bluestonehockley.com Certified Services CCB# 184070 Full service repairs and Maintenance Mark Sandstrom, P.503-313-7963 Email: mpsandstrom@comcast.net G&G construction Inc. P.503-826-9404 Maintenance & Painting Specialist gandgconstruction@me.com Email:garyindra@rentalrepairs.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Wieder Works Darren J Wiederhold Residential Property Maintenance CCB#164323 P. 503-260-2133 ~ F. 503-669-5133 Email: d.wiederworks@yahoo.com I do a little bit of almost everything!

HAULING

Junk Away Hauling CCB# 177966 P. 503-517-9027 Licensed bonded insured trash outs Email: joejunkaway@gmail.com

HEATING & COOLING

Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St., Portland, OR 97233 Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas Email: info@oregonductless.com www.oregonductless.com Pyramid Heating & Cooling CCB#59382 P.503-786-9522 Serving the Portland Metro area Email: info@pyramidheating.com Willamette HVAC - CCB#56951 P. 503-259-3200 www.willamettehvac.com Residential, Commercial and oil Service

HEATING OIL

Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233

HEATING OIL TANK

Soil Solutions Environmental Services Tank Locating, Sampling, Decommissioning and DEQ Certified Clean-ups P. 503-234-2118 Email: info@soilsolutions-environmental.com www.soilsolutions-environmental.com

HOUSING AUTHORITIES

Housing Authority of Portland Jill Smith, P.503-802-8565 135 SW Ash St., Portland, OR 97204

INSULATION

Goose Hollow Window Co inc CCB#53631 Mary D. Mann, P.503-620-0898 Energy Trust Trade Ally www.goosehwc.com Email: marymann@goosehwc.com

INSURANCE

AAA Oregon Insurance Agency Home-Auto-Comerical-Life Antoinette (Toni) Bradfield P. 503-219-6260 600 SW Market St., Portland, OR 97201 E-mail: toni.bradfield@aaaoregon.com American Family Insurance Auto/Home/ Life/ Commerical Larry Thompson Agency P.503-924-2200, F.503-924-2202 15573 SE Bangy Rd., Ste. 220, Lake Oswego, OR 97035 Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com Robinson Financial Group Rita J. Robinson, P. 503-557-4997 Group & Indiv. Health Insurance State Farm Insurance Paul Toole, P.503-655-2206 6105 W ‘A’ St. #B, West Linn, OR 97068 Stegmann Agency Farmers Insurance John Sage, Insurance Specialist Insuring Property Owners for 25 years P.503-667-7971, F.503-666-8110 202 SE 181st Ave. #201, Portland, OR 97233 Email: john.lstegmann@farmersagency.com Wolter Van Doorninck,CPCU Elliot, Powell, Baden & Baker P.503-227-1771, F.503-274-7644 1521 SW Salmon, Portland, OR 97205 www.epbb.com Email: wvandoorninck@epbb.com

INVESTMENT SERVICES

Peregrine Private Capital Corp P.503-241-4949 5000 Meadows Rd., #230, Lake Oswego, OR 97070 Email: rs@peregrineprivatecapital.com

MASON CONTRACTORS

D&R Masonry Restoration Inc. CCB# 99196 Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd, Milwaukie, OR 97222 www.drmasonry.com MOLD Good Affordable Roofing Services LLC CCB # 208939 For all things mold we do it Good & Affordable Call today 971-312-7767 Email: goodaffordableroofingservices@gmail.com www.goodaffordableroofingservice.com Real Estate Mold Solutions Lynne Whitney, P.503-232-6653 Free inspections, Testing and Remediation www.realestatemoldsolutions.com

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates.

20

RENTAL ALLIANCE UPDATE JUNE 2017

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Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

MOVERS-HOUSE

Emmert Development Co Terry Emmert, P.503-655-9933 11811 SE Hwy 212, Clackamas, OR 97015

PAINT / PAINTING

G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialistse Email: gandgconstruction@me.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Prof. Interior & Exterior painting Email: garyindra@rentalrepairs.com Richard Hallman Painting CCB# 142467 Rick Hallman, P.503-819-1210 Quality Interior Painting Since 1992

PEST CONTROL

Frost Integrated Pest Mgmt P.503-863-0973 Residential.Commercial.Multi Family www.frostpestfreezone.com NW Pest Control Bruce Beswick, P.503-253-5325 9108 NE Sandy Blvd., Portland, OR 97220 www.northwestpest.com Email: nwpestcontrol@aol.com Orkin Pest Control Dan Wolcott, Account Manager & Inspector P.503-384-8384 Email: dwolcott@orkin.com

PLUMBING/DRAIN CLEANING Apollo Drain P.503-822-6805 apollo-drain.com facebook.com/apollodrain 24 hour emergency service We gladly quote prices over the phone MJ’s Plumbing CCB#36338 Michael LeFever, P. 503.261.9155 1045 NE 79th, Portland, OR 97213 ProDrain & Rooter Svcs Inc West 503.533.0430 East 503.239.3750 Drain Cleaning/Plumbing www.prodrainpdx.com Rental Housing Maint. Svcs CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Email: garyindra@rentalrepairs.com Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 Email: info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

PRINTING & PROMOTIONAL PRODUCTS

Inkberry Print & Promotional Logo’d Promotional Products, Signs & More Pamela Maio, P. 503-706-7711 Email: inkberryprinting@comcast.net www.inkberryprinting.com

PROPERTY MANAGERS

Acorn Property Management, LLC - PDX Katie Poole-Hussa, Property Manager Office: 971-352-6760 Cell: 541-968-1703 www.acornpm.net Action Management Wendi Samperi P.503-710-0732

The Garcia Group Ron Garcia, P. 503-595-4747 5331 SW Macadam Ave. Suite 361, Portland, OR 97239 www.garciagrp.com Uptown Properties Chris Shepard, P.520-204-6727 2830 NW 29th, Portland, OR 97210 www.uptownpm.com

Alpine Property Mgmt & Maintenance Tiffany Laviolette, P.503-641-4620 4800 sw Griffith Dr., #209, Beaverton, OR 97005 www.alpinepdx.com

Voss Property Management Richard Voss, P.503-546-7902 6110 N Lombard St. Portland, OR 97203

Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste300, Portland, OR 97219

Soil Solutions Environmental Services Radon Testing and Mitigation P. 503-234-2118 Email: info@soilsolutions-environmental.com www.soilsolutions-environmental.com

Fox Management, Inc. Tressa L Rossi, P.503-280-0241 C.503-750-8124 F.503-280-0242 2316 NE Glisan St., Portland, OR 97232 Email: tressa@foxmanagementinc.com Gateway Property Mgmt P.503-303-8545 www.gatewaypdx.com Property Management Done Right IRC Property Management Full Service & Hands-On Management Residential & Commercial P. 503-999-0477 / info@ircenterprises.com Kinetic Properties HONESTY, INTEGRITY, TRANSPARENCY P. 503-305-7204 or 503-305-7365 PO Box 903, Canby, OR 97013 www.kineticpropertiesllc.com Micro Property Mgmt.

We focus on the small details P.503-473-3742 Email: jeannie@micropropertymgmt.com MLK Property Management & Support Services LLC Management & Consulting Oregon License #200308196 Affordable & Conventional Compliance, Consulting, Staffing & Training Services P. 503-760-0088 2410 SE 121st, Suite 102, Portland, OR 97216 Osmundson & Sons Onsite property management & maintenance 17 years of experience P. 503-960-8761 PropM, Inc Michelle Wrege, P.888-780-2938 Finding Home Owners Qualified Tenants www.propmhomes.com Tangent Property Management, Inc. Ann-Marie Lundberg P. 503-594-2101 www.tangentpm.com The Cobalt Group Accounting and Business Consulting 1100 NE 28th Ave., Ste 100, Portland, OR 97232 P. 503-239-8432 Email: info@thecobaltgrp.com

RADON

REAL ESTATE SALES

Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste. 300, Portland, OR 97219 Denise L. Goding Keller Williams realty P.503-336-6378 C. 503-799-2970 www.denisegoding.com Elizabeth Carpenter, CRIS LizC Real Estate Investments, LLC C.503-314-6498, F.503-882-8680 Email: liz@lizcrei.com IRC Real Estate Specializing in Investment Property P. 503-999-0477 Email: info@ircenterprises.com Liz Dauw, Summa Realty, Realty Pro Phone: (503) 880-5561 Specializing in 1-4 Units, Oregon & Washington E-mail: liz@lizdrealtor.com Blog: www.facebook.com/LizdRealEstate Liz Robinson Real Estate - Windermere Stellar Liz Robinson P. 503-267-7418 Email: lizrobinsonrealestate@windermere.com www.lizrobinsonrealestate.com HFO Investment Real Estate Greg Frick, P.503-241-5541 2424 SE 11th Ave., Portland, OR 97214 www.hfore.com The Garcia Group Ron Garcia, P. 503-595-4747 5331 SW Macadam Ave Suite 361 Portland, OR 97239 www.garciagrp.com

RESTORATION/RECONSTRUCTION

Clear Water Construction Services CCB#194703 Turnovers, Rehabs & Everything Else P. 503-974-6654 ~ F. 503-217-0308 Email: daleh@cwcsnw.com www.cwcsnw.com

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates. www.rhaoregon.org

RENTAL ALLIANCE UPDATE JUNE 2017

21

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

Kennedy Restoration Restoring Lives...Rebuilding Properties Since 1950 P. 503-234-0509 PDX, OR 360-693-5288 VAN, WA www.kennedyres.com Rental Housing Maint Svcs CCB# 163427 Gary Indra,P.503-678-2136 Fully Licensed to do it all Email: Garyindra@rentalrepairs.com www.roofpdx.com Servpro Serving North Portland, Lake Oswego & West Linn P.503-283-3658 F. 503-444-7130 www.servpronwportland.com

ROOFING

Good Affordable Roofing Services LLC CCB # 208939 For all things roofs we do it Good & Affordable Call today 971-312-7767 Email: goodaffordableroofingservices@gmail.com www.goodaffordableroofingservice.com Real Estate Roofing Service CCB# 149575 Lynne Whitney, P.503-284-5522 Free Inspections, ReRoof and Repairs. www.realestateroofing.com

SEAL COATING

Benge Industries Parking Lot Maintenance Svcs Corey Wilkerson, P.503-803-1950 Email: corey@bengeindustries.com

Hal’s Construction Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: halspave@easystreet.net Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P.503-914-9837 Email: sealcoatspecialties@hotmail.com

WINDOWS / STORM WINDOWS

Goose Hollow Window Co Inc CCB# 53631 Mary D. Mann, P.503-620-0898 Energy Trust Trade Ally Email: marymann@goosehwc.com www.goosehwc.com

SEWER

Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 Email: info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

STRIPING

Benge Industries Parking Lot Maintenance Services Corey Wilkerson, P.503-803-1950 Email: corey@bengeindustries.com

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided

by Affiliates.

Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P. 503-914-9837 Email: sealcoatspecialties@hotmail.com

WATERPROOFING / CONCRETE REPAIR

D&R Waterproofing, Inc. Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd., Milwaukie, OR 97222 www.drmasonry.com

EMBERSHIP AND ENTOR MEETING

OUR MEMBERS MATTER! • • • • •

Even numbered months: 4th Thursday at 6pm Odd numbered months: 3rd Saturday at 11am Open to the public Mentoring for new and established members Learn more about RHA Oregon and what membership benefits are offered • Refreshments provided

RHA Conference Annex- 10530 NE Weidler, Portland OR, 97220 22

RENTAL ALLIANCE UPDATE JUNE 2017

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Mon-Fri 8am to 5:00pm 1205 NE 33rd l Portland OR 97232 503.281.2100 - p l 503.281.5644 - f

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rental housing alliance oregon 10520 NE Weidler Portland, OR 97220

PRSRT STD US POSTAGE PAID PORTLAND, OR PERMIT NO. 655