NOVEMBER 2014 UPDATE NEWSLETTER by Cari Pierce

November 2014

A monthly newsletter published by the Rental Housing Alliance Oregon

rha est. 1927

www.rhaoregon.org

THIS MONTHâ&#x20AC;&#x2122;S DINNER MEETING SPEAKER: JILL SMITH, HOME FORWARD SECTION 8 VOUCHER PROGRAM

In this issue: Do You Know How the Section 8 Program Works?

page 3

Election of 2015 Officers page 7 Are Your Properties Winter Ready? page 9 Does Your Tenant Know How To Prevent A Fire? page 10 Should I Rent My Property Sight Unseen? page 14 & 15

Formerly the Rental Housing Association of Greater Portland

COME JOIN A GREAT ORGANIZATION! Since 1927 the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

• Legislative Representation • Supporters of Fair Housing • Education/ Seminars • Up-to-date law information • Attorney Drawn Forms • Tenant Screening • Fully Staffed Office

RENTAL HOUSING ALLIANCE OREGON SUPPORTS FAIR HOUSING VISIT www.fhco.org FAIR HOUSING COUNCIL OF OREGON

• Easy Access to Forms • Online 2 Ways: • Forms Store- Hard Copy • Online Forms- Download • Phone Orders Welcome • Walk-in, Office open 9-5 M-F

Dinner Meeting

Wednesday November 19, 2014 at 6 pm Speaker: Jill Smith, Home Forward

When: Wednesday, November 19, 2014, 6pm Where: Old Spaghetti Factory, 715 SW Bancroft St., Portland OR 97239 Cost: $19.00 per plate if registered by November 14, 2014 by close of business $24.00 per plate if registered after November 14, 2014 after close of business Plated Menu: Your Choise of : Mizithra Cheese and Browned Butter with Spaghetti Sicilian Meatballs with Spaghetti Chicken Marsala And Fresh Baked Bread Garden Salad with Creamy Pesto Dressing Spumoni Ice Cream for dessert Coffee, Hot Tea, Iced Tea or Milk

Call 503-254-4723 to register or visit the rhaoregon.org/store/category/events If you register for a dinner meeting and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the full price of the dinner Meeting

THE OLD SPAGHETTI FACTORY 0715 SW Bancroft St. Portland, OR 97239

From SOUTH on I-5: Take exit 298 for Corbett Ave. Turn right onto SW Corbett Ave. Take the 2nd left onto SW Richardson Ct. Turn left onto SW Macadam Ave, right onto SW Bancroft St. Destination will be straight ahead. FROM NORTH ON 1-5: Take exit 299A to merge onto OR-43 S/SW Hood Ave toward Lake Oswego, continue to follow OR-43 S. Turn left onto SW Bancroft St. Destination will be straight ahead.

www.rhaoregon.org

RENTAL ALLIANCE UPDATE - November 2014

President’s Message November already, where has the year gone!

RHAOregon LIST OF COMMITTEES

November is the voting month, so get out there and let your voice be heard. My 17 year old daughter is already registered to vote; even though she can’t vote until next year. I love the Carpenter fact that the younger generation is involved much more than Elizabeth RHA President back in the 1970’s. Maybe I should leave the last part out, it sure dates me! Just remember it is your right and responsibility to vote. Alan Carpenter, my husband (1st Dude as we call him) says,” If you don’t take the time to vote, then you don’t have the right to complain about the outcome later”.

Building

RHA Oregon has sent a letter to the Portland City Council, stating our opinion against the Portland street tax as it stands now. In short RHA Oregon feels this tax will affect low income families via rent increases. The street tax in most cases will be passed down to the renter/lessee through increased rents. Lower income families may even be double taxed. The city of Portland will not only tax each household, but they will tax multifamily properties as a business. It is not yet clear as to how individuals, multifamily and commercial properties will be taxed or how much. See the letter we sent on page 18 of this issue of the Rental Alliance Update. I am personally disturbed that the citizens of Portland will not get to vote on this street tax as it is before the city council for vote. If you haven’t already phoned in your reservations for our November dinner party, please do so now. This is one of the most important dinner meetings of the year and includes pivotal decisions like seating our new board of directors. For the first time in several years we have more nominees than positions available. Your vote is important! Jill Smith from Home Forward (Section 8) will be the speaker. This is the time to get some of those questions answered about Home Forward. Please see more information in the RHA Oregon Update. We will also raffle the red ticket cash from the last 11 months, this cash is half of the red ticket sales from each meeting. I would like to mention the annual Holiday Party will be held at the Riverside Country Club this year. This is a great time to have that Holiday Party for your employees or Family members. Each year we collect toys and teenage gifts for our soldiers’ families. For many years our Community Relations Chair, Tony Kavanagh, has taken the trip to Salem to deliver the gifts you bring for these kids. We ask each year for you to remember the teenagers. There is always an abundance of toys for those 12 and under, but not for the teenagers. I know teenagers are so much harder to buy for, (2 in my household). May we suggest gift cards from stores located thoughout Oregon? Because our soldiers are not able to be with their families, we give these gifts in the hope that they will bring some joy to the families. Elizabeth Carpenter

Chair: Phil Owen, PH: 503-244-7986

Community Relations/Donations

Chair: Tony Kavanagh, PH: 503-522-4474

Dinner/Program

Chair: Lynne Whitney, PH: 503-284-5522

Education

Chair: John Sage, PH: 503-667-7971

Forms

Chair: Mark Passannante, PH: 503-294-0910

House

Chair: Robin Lashbaugh, PH: 503-760-7171

Legislative

Chair: Phil Owen, PH: 503-244-7986

Membership

Chair: Elizabeth Carpenter, PH: 503-314-6498

Office

Chair: Robin Lashbaugh, PH: 503-760-7171

Government Relations

Chair: Phil Owen, PH: 503-244-7986 Gresham Liaison: Jim Herman, PH: 503-645-8287

Marketing

Chair: Ami Stevens, PH: 503-407-3663

Board Consultant

Alita Dougherty, alita@rhagp.org, PH: 503-667-9288

RHAOregon LOBBYIST

Cindy Robert, PH: 503-260-3431

RHAOregon OFFICE TEAM

Cari Pierce, Office Manager - cari@rhaoregon.org Pam VanLoon, Bookkeeper - Pamv@rhaoregon.org Teresa Carlson, Member Svcs Teresa@rhaoregon.org Suzanne Fullerton, Member Svcs Asst. Suzanne@rhaoregon.org RHAOregon OFFICE Monday - Friday * 9:00am - 5:00pm PH: 503-254-4723 * Fax: 503-254-4821 10520 NE Weidler St Portland, OR 97220

RHAOregon is committed to educating members to fair housing practices and policies.

Since 1927, the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

:RENTAL ALLIANCE UPDATE -November 2014

www.rhaoregon.org

RHA Mark Your Calendar

Mark your calendar! DATE

EVENT

LOCATION

TIME

11/12

Board Meeting

RHA Office

5:00pm

11/19

Dinner Meeting

Old Spaghetti Factory

6:00pm

11/20

Member Info/Mentor Meeting

RHA Office

6:00pm

12/10

Board Meeting

RHA Office

5:00pm

12/17

Holiday Dinner Party

Riverside Golf & Country Club

6:00pm

INFORMATION

See page 3 for more information

See page 12 for more information

If you register for a dinner meeting and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the full price of the dinner Meeting CLASSES

LOCATION

TIME

11/05

Online Tenant Screening

RHA Conference Annex

11:00am

11/07

Understanding Your Decision Point Report

WebEx

11:00am

11/13

Online Tenant Screening Class

WebEx

7:00pm

11/13

Mold Class

Standard TV & Appliance

6:30pm

Taught by Mike Gardner of Real Estate Mold Solutions 3600 SW Hall Blvd., Beaverton OR 97005

11/18

Mold Class

RHA Conference Annex

6:30pm

Taught by Mike Gardner of Real Estate Mold Solutions 3600 SW Hall Blvd., Beaverton OR 97005

12/3

Online Tenant Screening Understanding Your Decision Point Report

RHA Conference Annex

11:00am

WebEx

11:00am

12/19

INFORMATION

Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started and if space is available. Registered attendees who arrive 15 minutes after the start of class be aware that your chair may be filled. If you register for a class and then do not cancel at least 48 hours before the class and /or do not show you will be charged for the class

Installation of 2015 directors and officers December 17, 2014 Mold Class

As property and business owners, you cannot afford the liability risks of undetected mold and improper cleaning of affected areas. This class focuses on how to prevent mold growth in your properties along with the proper techniques for cleaning and recovering from mold damage. 1 Continuing Education Credit Hour Available

$25.00 Member / $35.00 Non-Member Register early to receive a $5 discount

Online Tenant Screening This class is offered to members of the RHA Oregon only. If you have a current service agreement and would like to do screening from the comfort of your own home or office this is the class that you would take to learn how to correctly read the National Tenant Network reports and input applicants information into the National Tenant Networks system in order to get the reports directly.

Understanding Your Decision Point Report This class is offered to members of the RHA only. If you have a current service agreement and do your screening through RHA and would like to learn how to read the Decision Point report with more accuracy, then this is the class for you.

To purchase event tickets online visit: http://www.rhaoregon.org/store/category/events www.rhaoregon.org

RENTAL ALLIANCE UPDATE - November 2014

2143 NE Broadway St Portland, OR 97232 Office: 503-281-1172 Cell: 503-314-6498 Email: liz@lizcrei.com www.lizcrei.com

Real Estate Services

Keep Us Informed

Moved? Hired or fired a manager? New email address or phone number? Keep the RHAOregon office up to date with your current information. Being part of the Rental Housing Alliance Oregon feels good. The sharing of ideas, concerns and better ways of solving problems you face every day creates community.

Call the office with all changes: 503-254-4723

The RHAOregon Mission The Rental Housing Alliance Oregon is a group of rental housing owners and managers in the state of Oregon who have joined together for the purposes of: • Providing information to improve the knowledge of rental owners and managers. • Enhancing the reputation of “landlords” by promoting professional practices. • Assisting local public officials on various community endeavors relating to public or private housing. The Update is a monthly publication of Rental Housing Alliance Oregon • 10520 NE Weidler St, • Portland, OR 97220 • Phone 503-254-4723 • Fax 503-254-4821 • www.rhaoregon.org • Hours: Monday through Friday 9am to 5 pm Editorial Staff: Cari Pierce • Graphic Designer Teresa Carlson Publisher: The Rental Housing Alliance Oregon The opinions expressed in this newsletter are those of the authors and do not reflect those of the Board of Directors or the newsletter editor or committee. All advertising inquiries should be directed to Cari Pierce at 503-254-4723.

Please notify the RHAOregon office of any address changes.

Donation Needs Blankets Deodorant Razors Sleeping Bags Tarps Medium size cardboard boxes Socks Hats Gloves Adult Coats (other cold weather gear) Sugar Creamer Peanut Butter Individual sized Shampoo, Conditioner & Lotion

Where and how do I donate items to JOIN? You are welcome to bring donated items to our day center, located at 1435 NE 81st Ave., Suite 100 Portland OR 97213 Hours: 10am - 3pm Monday through Friday or bring to the RHA Office 6

:RENTAL ALLIANCE UPDATE -November 2014

Meeting Space Available - Are you looking for a great place to have a meeting? - Are you planning an event, but just not sure where to hold it? 935 square feet, audio and video available. Small kitchen prep area. Classroom/Banquet tables and chairs. For more information Contact Rental Housing Alliance Oregon at 503/254-4723.

www.rhaoregon.org

Election of 2015 directors and officers November 19, 2014 President President Elect Vice President Treasurer Secretary

Directors Continuing to Serve~ One Year Term Remaining

John Sage Ron Garcia Robin Lashbaugh Elaine Elsea Lynne Whitney

Nominations for Directors ~ Two Year Term

Ron Garcia Katie Poole-Hussa Alita Dougherty Cathy Galuza Dana Brown

Jerad Goughnour Jim Herman Don Adler Ami Stevens AJ Shepard Matt Korshoj Trina Latshaw Stephanie Pittman Mihyun Pratt Phil Owen

The following will continue to serve on the board: Past President Elizabeth Carpenter

Election of Officers and Directors to serve in 2015 will be at the November 19, 2014 dinner meeting. Call the office for reservations 503-254-4723. Directors are elected for either a one-year or a two-year term. If you are interested in serving on the board as a director please call Jerad Goughnour at (503)789-3212 or Cari at the RHA Oregon office. The board meetings are held on the 2nd Wednesday of each month.

www.rhaoregon.org

RENTAL ALLIANCE UPDATE - November 2014

Dear Maintenance Men: By Jerry L'Ecuyer & Frank Alvarez

Dear Maintenance Men, It won’t be long before we need to change our clocks for Daylight Saving. I’m a bit concerned about the lights at my apartment building. I have various fixtures, sensors and timers, not one of which turns on the lights at the same time. Some don’t turn off or on at all. Any suggestions? Burt Dear Burt: There are two ways to effectively control exterior lighting: 1: A timer clock. 2: A photocell for detecting light and dark Both time clocks and photocells have been around forever. We prefer to activate landscape lighting with a photocell as it is virtually maintenance free. A photocell will ensure the property has light only when it is needed and turn off automatically with the approach of daylight. Be sure the photocell located where it can “see” ambient light and not near an artificial light source. A time clock needs constant attention in order to keep up with the changing seasons and adjustments for longer or shorter nights. There is nothing more frustrating than seeing the property all lit up at 5pm and it only gets dark at 7pm or even worse; the lights turn on at 7pm and it has been dark since 5pm. Remember: the safety of your residents is at its greatest risk when it is dark and the lights are out. Dear Maintenance Men: I’m getting ready to have one of my rental units painted and the painter typically sprays the walls and ceiling as opposed to rolling on the paint. I’m a bit worried about my smoke and CO Detectors. Am I being overly cautious? George Dear George: Overly cautious? No! We think you are right to worry. The paint and construction dust can

:RENTAL ALLIANCE UPDATE -November 2014

contaminate the smoke/CO detectors and lessen their sensitivity. It is important to either cover the detectors in a protective plastic bag or remove them during the painting and construction work. While you are there, check the batteries and dates of installation. If you remove the detectors during painting, don’t forget to reinstall them before the next resident moves in. Dear Maintenance Men: Garbage diposals are getting me down! I am forever getting calls to unblock them or replace rusted ones. They seem to be a source of constant problems. Are there any alternatives? John Dear John: The first issue may be education. When a new resident moves into a unit; explain how to use the garbage disposal, what should and should not be put through the unit. Show them what to do if the disposal jams and where and how to use the un-jam key. (The un-jam key should be attached to the side of the disposer.) The same information should be distributed to all existing residents as well. To answer your question about an alternative to a garbage disposal: We recently met with a small Southern California company that makes an item to eliminate the garbage disposal unit altogether. The product is called SemperScreen and it looks just like a standard sink drain strainer. The difference is in the strainer itself. The strainer is a fine stainless steel mesh permanently attached which will only allow water to drain and keep debris from going down the drain and into the pipes. In other words, the new drain strainer is used to replace the garbage disposal unit. Because it is permanently installed, the residents cannot remove it. The garbage disposer is removed the SemperScreen replaces it. This product can be found at: www.semperscreen.com .

www.rhaoregon.org

ARE YOUR PROPERTIES WINTER READY? By Lynne Whitney, Real Estate Roofing Srvs It’s that lovely time of year; Rain, heavy winds, sleet, and snow are heading our way! Are your properties winter ready? Moss, debris, and overflowing gutters can cause leaks, flooding, and frustration for both the landlord and the tenant. We encourage you to be proactive this year and have the inspections done now, prior to an emergency! Even just a visual inspection can help, look to see if anything looks out of place; missing shingles, roof debris, overhanging tree limbs (and dogs), can all pose potential problems in the winter. Ongoing preventative maintenance will save you time and money, and increase your roof life.

THE VALUE OF MEMBERSHIP

• • • • • • • • •

Legislative Representation Dinner Meetings Mentor Program 1800+ Members Educational Classes Substantial discounts Membership starting at $99 Tenant Screening Fully staffed office open 5 days a week to answer all of your questions

Since 1927 the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

Visit www.rhaoregon.org or call 503/254‐4723 for details! Emergency repairs are just that…an urgent call to your vendor for service. As you might imagine, you won’t be the only client calling, and even if it’s a vendor you consistently use, they will need to deal with every request as quickly as possible. As winter approaches, we tend to button everything down; Close the windows, vents, and snuggle in. While this sounds cozy, our properties have a greater threat of mold growth due to the lack of air flow and ventilation. While roof leaks can indeed lead to mold growth in the attic, a lot of mold is also caused by improper venting and high humidity. Since mold can grow in 24-48 hours, it is important to inspect your properties at this time of year for proper ventilation. Bathroom fans are one of the leading causes of mold, as quite often they are not hooked up properly and are blowing hot, moist air into the attic and not venting directly outside. Are you sure you have done everything possible to prevent mold growth in your rental property? If you would like to make sure that your rental property is www.rhaoregon.org

protected from mold growth come join RHA Oregon at Real Estate Mold Solutions Mold Class November 13, 2014 at 6;30pm or November 18, 2014 at 6:30pm. Michael Gardner and Ed White of Real Estate Mold Solutions will tell you how to prevent mold growth in your properties along with the proper techniques for cleaning and recovering from mold damage. Lynne Whitney-Real Estate Roofing Services Secretary for the Board of Directors-Rental Housing Alliance Oregon Affiliate Liaison for NARPM and member of Multifamily NW Real Estate Roofing Service is a full service roofing company, providing professional evaluation and analysis of your properties at no charge to you or your clients. All proposals are prepared with digital photographs detailing the scope of work needed for a specific property. We also provide photos detailing job completion. Call us at 503-284-5522. Real Estate Mold Solutions (our mold division) is licensed and certified for mold inspection and remediation in Oregon and Washington. Our inspections are prepared discreetly by Certified field inspectors and include information regarding ongoing moisture control, testing, remediation process and service recommendations. We also teach an accredited class to Property Managers and Landlords through our association with Rental Housing Alliance Oregon. Call us at 503-2326653.www.realestateroofing.com www.realestatemoldsolutions.com

RENTAL ALLIANCE UPDATE - November 2014

Catching Fire: Winter Fire Prevention Tips Landlords Can't Ignore By Rental Property Reporter

Winter fires cause more than $2,000,000,000 (that’s 2 BILLION) in property losses every year. The loss of life is considerable—more than 900 people die in winter home fires. As a rental owner it’s important to know what the hazards are and to communicate that information to your tenants. Fire prevention in general is important for any landlord or homeowner to address. In fact, I’ve written about fire prevention for landlords and property managers before. However, a fire is more likely to happen during the winter for three reasons: we heat our food more, we heat our homes more, and many of us decorate our houses with flammable materials and candles. That combination doesn’t have to end in tragedy. Here is some important information to communicate to your tenants so you can reduce the likelihood that your rental property will catch fire. Most fires start in the kitchen, often from food left unattended on the cook top. Remind your tenants to: • Never leave their stove unattended when they are using it. • Keep their ovens and cook tops clean, as grease and other debris can ignite easily. • Keep papers, plastic bags, and other materials at least 3 feet away from the stove. I write this having watched a tea towel in my kitchen catch fire just last week. It happened quickly. Fortunately, we reacted quickly and the damage was limited.

Heaters are the second leading cause of winter home fires. Remind your tenants that they should: • Never put anything close to their heat sources. • Avoid using extension cords on a portable heater. • Always turn off portable heaters when leaving the rental home or going to bed. • Always follow manufacturer instructions. Winter home fires peak in December and January, during the holidays. Remind your tenants that they should: • Make sure their Christmas trees are well watered and placed away from heat sources.

• Always turn off their Christmas tree lights when they aren’t at home or when they go to bed. • Avoid using real candles, instead opting for battery operated candles.

•

If candles must be used, NEVER leave them unattended if they are lit, place them in a stable location far away from anything that could catch fire, and always put them out when leaving the room or going to bed. • NEVER deep-fry turkeys or other foods indoors, in a garage, or on a balcony or deck. Deep fried turkey is delicious, but do it away from any structures in an uncovered location.

Finally, there are some things that you as the rental owner should be doing at least once a year, and also before a new tenant moves in: • Regularly inspect your rental property, have all of your heat sources checked, and change (continued on page 11)

:RENTAL ALLIANCE UPDATE -November 2014

www.rhaoregon.org

Catching Fire: Winter Fire Prevention Tips continued from page 10

filters, check gas lines. • Check smoke detectors and carbon monoxide detectors to make sure they are working. Consider having your tenants sign an agreement that they will not disable or remove them. • Make sure fire extinguishers are in working order and comply with state and local regulations. • Now is a good time to check that you have a rental owner’s insurance policy on your property. Also consider requiring your tenants to carry renter’s insurance. Here’s another tip: FEMA has a holiday season fire prevention page that has some great downloadable fire safety posters you can send or email to your tenants. www.rentalpropertyreporter.com

24-HOUR ONLINE TENANT SCREENING Now featuring DECISION POINTscored reports for Landlords • CREDIT REPORTS • TENANT PERFORMANCE • CRIMINAL HISTORY • SOCIAL SECURITY VERIFICATION • FULL SERVICE REPORTS YOUR RHAOregon MEMBERSHIP PAYS FOR ITSELF WITH LOW PRICED TENANT SCREENING REPORTS AND 6O% OFF REGULAR FORM PRICES. This is a RHAOregon member’s only benefit! Attend one FREE hour-long class conducted by a credit reporting agency representative at the RHAOregon office and you will be able to retrieve reports on your home computer in minutes

Visit www.rhaoregon.org or call (503)254‐4723 for details!

www.rhaoregon.org

RENTAL ALLIANCE UPDATE - November 2014

:RENTAL ALLIANCE UPDATE -November 2014

www.rhaoregon.org

RHAOregon’s Annual Drive Toys will be given To families of

naTional guard and reserve personnel serving overseas

Help brigHTen THe life of a cHild,

bring an unwrapped gifT.

Please bring new unwrapped toys to the RHAOregon at: 10520 NE Weidler Portland, OR 97220 OR To RHA’S Holiday Dinner Party

GIFTS FOR CHILDREN AGES 9 & UP ARE ESPECIALLY NEEDED

www.rhaoregon.org

RENTAL ALLIANCE UPDATE - November 2014

Rented â&#x20AC;&#x201C; Sight Unseen

By Wallace S. Gibson

A property manager returned from a trip in September and found a letter on her desk from a brand new tenant accusing her of fraud and misrepresentation. He was complaining that the garage in the house he had leased "sight unseen" did not have a double car garage "big enough" for his large vehicles. Within months, the property manager was in eviction court after the tenant moved to a nearby apartment complex with no garage facilities for residents. As more rental residents switch jobs; move across country; sell their homes earlier than expected, they will no longer have the luxury of frequent visits to an area to organize their relocation efforts. Often, they have less than a week to secure jobs, enroll children in schools and find suitable housing. Of these three tasks, the first two seem to take precedence in their schedule trip so they are renting to their new residences through the eyes of surrogates, on Realtor recommendations or "sight unseen". For the last year, between residents, I have been taking interior photos of my properties and posting then on the web. Prospects calling on upcoming rental availabilities can access these interior photos from my web site at their leisure. For my postings on large sites like YAHOO (continued page 15)

NEW MEMBER ORIENTATION AND MENTORING SESSION

Have you recently become a member of the RHA? Are you thinking about becoming a member of the RHA? Have you been a member of the RHA, but want to know how to utilize your membership better? Come join us and see what the RHA has to offer you as a member. Come have your questions answered by an experienced landlord. Refreshments Offered Thursday November 20, 2014 from 6-8pm at the RHAOregon Office 10520 NE Weidler Portland OR 97220. Call 503/254-4723 for more information. 14

:RENTAL ALLIANCE UPDATE -November 2014

www.rhaoregon.org

NARPM member has a "Sight Unseen" Addendum that the Residents sign in addition to the lease document.

Rented – Sight Unseen Continued from page 14 Classifieds and RentConnection, I have posted a composite of the exterior and 3 interior photos so that prospects can get a better understanding of the size and quality of the property in addition to accessing area amenities, schools and neighborhood profiles. This summer I showed country rental properties to a prospect relocating to the area with his girlfriend for her new job. He walked through my vacant country property, cell phone in hand and guided his girlfriend to the interior property photos on the web as she sat in their home in Florida. After a 10 minute conversation, he said they wanted to rent the house. Another pitfall is renting to prospects through surrogates, family or "their friendly Realtor". When dealing with these situations, it is best to control the information provided to the distant rental prospect - either via website listing information with photos; e-mail or fax correspondence. With this procedure, written documentation is available as to the information provided to the prospect prior to their lease signing. Keeping copies of the web listings, promotional flyers and MLS listing data in your property file will make it easier to document the information provided should this be questioned in the future. As in the case of the tenant with the "vintage cars", the ultimate outcome rested on the wording of the lease signed by the tenant whereby he agreed to take the property and there was no stipulation as to the length or size of the property's garage space. With these situations in mind, some "caveat emptor" wording for these situations might be in order. One www.rhaoregon.org

The TENANTS acknowledge and agree that it is their own decision to lease the subject property without first previewing the premises. Should the TENANTS fail to take occupancy of the property, TENANTS understand that they may forfeit their security deposit and they will be held responsible for the terms of the lease and payment of the rent until the occupancy of a new tenant. It is further understood that the LEASE is not conditioned on any repairs or improvements other than what the OWNER/AGENT is required to do per said lease agreement. Prior to utilizing such wording, it is recommended that you verify that your state statutes allow for the forfeiture of all or a portion of the tenant's deposit to cover your advertising and re-renting costs as well as your re-leasing fees. With a little bit of advance planning on our part, we should be able to facilitate prospects' busy schedules and eliminate some of the risk involved with renting properties...."sight unseen". Wallace S. Gibson, CPM, MPM, is the owner of Landlord Tenant Services and Gibson Management Group, Ltd. in Charlottesville, VA. She has over 35 years of residential and commercial property management experience. She holds the professional designations of Certified Property Manager (CPM) from the Institute of Real Estate Management (IREM) and the Master Property Manager (MPM) designation awarded by the National Association of Residential Property Managers (NARPM). She is a past chair of the Virginia Association of Realtors Property Management Advisory Council and as well as being a past director of NARPM. She is an instructor for several of NARPM's designation RMP and MPM courses. Associations, corporations and any other person or entity (User), as a condition of reprinting Articles offered through FrogPond (Articles) at no cost, agrees to abide by these terms and conditions. Articles are the sole and exclusive property of the article’s author and each article is a copyrighted product of the author. User is not authorized to resell, market, recommercialize or provide in any form Articles to another person or entity. ARTICLES ARE OFFERED ON AN AS IS BASIS. FrogPond MAKES NO WARRANTIES, EXPRESS OR IMPLIED, CONCERNING ARTICLES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL FrogPond BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES CAUSED BY USER’S USE OF ARTICLES. FrogPond may change the terms of this free service at any time.For additional information, contact Frog Pond at 800.704.FROG (3764) or email Susie@frogpond.com; http://www. frogpond.com

RENTAL ALLIANCE UPDATE - November 2014

:RENTAL ALLIANCE UPDATE -November 2014

www.rhaoregon.org

Four Low Cost Ways to Improve the Properties You Manage By Marc Courtenay of propertymanager.com, a service of AppFolio

Residents are on the prowl again looking for the most attractive rental units for their money. At the same time there is a growing group of former homeowners who are back in the rental market. The monthly rent these groups are willing to pay will partially depend on the condition of the rental properties. If they have a choice, they’ll go with the property that impresses them the most. This is especially true with the baby boomer generation, those born between 1946 and 1964. This demographic is looking for places to live that feel secure, feel like home and appeals to aesthetics. So to compete effectively and economically, property managers are “turning up their imaginations” to make their properties more desirable. Here are four economical ideas to consider:

nose. Stage the kitchen counters with flowers for a decorative touch. 4. While we’re on the olfactory topic, make sure the inside of the refrigerator is extra clean and smells great. You can add to the appeal by placing some fresh-baked cookies inside the refrigerator. Offer one to your prospect so they will remember how kind and considerate you were. As I’ve stressed in past articles on this subject, colorful landscaping strategically placed around your building speaks volumes to exceptionally attractive prospects. Often folks who appreciate beauty make reliable residents. Property managers would be wise to leave a lasting impression on everyone who comes to look at a vacant property. One way is to have an attractive, color sheet with a list of all the advantages of being a resident at the property you manage.

1. First impressions mean a lot. Remove old or tattered window coverings and replace them with inexpensive Venetian-style blinds. Choose neutral colors and models that are easy to replace.While you’re at it make sure the windows are clean, with sills that are Don’t be afraid to add creative touches. Something as inexpensive as replacing the shower curtains, sparkling. cleaning the counters so they sparkle, or adding different light bulbs may brighten the interior and 2. Replace the knobs and indirectly remind the prospective resident that your handles in the kitchen property is livable and cozy. cabinets if possible. Any qualitative touches As property managers, we have to be imaginative you can add to your when reaching out to potential residents. If we also kitchens including remember to be friendly and courteous, we will sufficient lighting will brighten their day and leave a positive memory about make your rental feel more like home. your property. 3. Install portable “odor-eating” air purifiers. If your rental units smell clean, prospective residents will notice. You can also buy some inexpensive plug-in room deodorizers which create the ambiance you think pleases the

www.rhaoregon.org

AppFolio provides web-based property management software that allows residential property managers to more effectively market, manage and grow their business. AppFolio’s software solution includes complete accounting functionality, integrated marketing, resident screening, online payments and property management. AppFolio is committed to industry education and is the provider of PropertyManager.com and GreenPropertyManagement.com-two online education resources for property managers.

RENTAL ALLIANCE UPDATE - November 2014

TO:

Mayor Hales & Portland City Council

FROM:

Liz Carpenter President, Rental Housing Alliance Oregon

RE:

Proposed Transportation User Fee

DATE:

October 2014

The 1,800+ members making up the Rental Housing Alliance of Oregon have analyzed and discussed the transportation funding schematics under consideration including the pros, cons and outcomes that could benefit all. Based on our basic values system and founding principles, we have no option but to oppose your proposed Transportation User Fee. Since 1927, quality affordable housing options for Oregonians has been our organization’s primary goal. The proposed fee undermines those efforts. We believe that the City’s stated goals for affordable housing are also in conflict with the fee. To be totally forthright, the transportation user fee has the potential to have a doubly negative impact on rental housing tenants. For the same structure, landlords will pay the business assessment and our tenants will pay the residential assessment. Some would say that in the end renters will end up paying significantly more of the transportation fee than homeowners because they pay the City directly and the reality is that the landlord’s cost of doing business is always reflected in rent rates. In the third year, the user fee rate directly assessed on the renter by the City via the utility bill would be at the very least just under $5 (approved multi-family low-income) and up to $12 per month. Does it not seem like much? Take a look at fiverr.com and the $5challenge.com to see just what that amount can mean for a family living on the edges of homelessness. According to the City of Portland website, “We believe that rather than shuffling homeless people from service to service and back to the street, the aim of our efforts must be to first get homeless people into permanent housing.” Furthermore, your Housing Bureau states: “Our goal is to increase housing options for low-income people, and we work to address the largest gaps in affordable housing“…the transportation user fee actually makes that gap larger. Additionally, Portland’s affordable housing plan makes available multiple types of tax exemptions to encourage affordable housing efforts, yet this fee simply takes the dollars out of another pocket in the housing system (likely from the less-able person). Not only do we agree with Portland’s stated vision and the need to end homelessness – we embody it. RHA Oregon recently raised enough money to provide for JOIN, to move a homeless family off the streets and into a

home.

Clearly, the City of Portland’s proposed Transportation User Fee conflicts with both the City and RHA Oregon’s affordable housing goals. We ask that you reconsider your support. 18

:RENTAL ALLIANCE UPDATE -November 2014

www.rhaoregon.org

PREFERRED VENDORS: . Dual and Affiliate members support the interest of rental housing through their membership in RHA

ACCOUNTING/BOOKKEEPING Balancing Point, Inc., Sandy Buhite-Landis P.503-659-8803 C.503-504-9466 12500 SE Oatfield Rd Milwaukie 97222 melandsandyl@hotmail.com

Portland Tax Co. Full Service Tax and Accounting Phone: 503-258-0700 Fax: 503-256-1527

ADVERTISING / MARKETING Rental Housing Journal P.503-221-1260 News for Ppty Managers & Owners www.thelandlordtimes.com The Oregonian Media Group David Sandvig, P.503-221-8417 1320 SW Broadway Portland 97201 dsandvig@oregonian.com www.oregonianlive.com Zillow.Inc Find your next tenant 1301 2nd Ave., Seattle, WA 97101 www.zillow.com

APPLIANCE-RENT SRVS LEASE Azuma Leasing BJ Rosow, P.800-707-1188 P.512-236-9000, F.512-239-9009 2905 San Gabriel St. #218 Austin, TX 78705

Mac-Gray Corporation Formerly Web-Laundry Company Karen Anthony P.503-330-9628

APPLIANCE-SALES ONLY G&C Distributing Company Tony Kavanagh, P.503-288-0221 1205 NE 33rd, Portland 97232

Standard TV & Appliance Joe Mosee & Cathy Mosee P.503-619-0500, C.503-888-6927 3600 SW Hall Blvd, Beaverton 97005

APPLICANT SCREENING CoreLogic SafeRent 7300 Westmore Road, Suite 3 Rockville, MD 20850 P.888-881-3400 www.corelogic.com/saferent

Complete Screening Agency LLC Jacob Turner & Tiffany Webb P.800-827-3130 www,complete-screen.com info@complete-screen.com National Tenant Network Marcia Gohman P.503-635-1118, F.503-635-9392 P.O. Box 21027, Keizer 97303 www.ntnonline.com Prospective RentersVerificationService Charlie Kamerman P.503-655-0888, F.503-655-0900 RHAOregon P.503-254-4723, F.503-254-4821 Fast,affordable tenant screening www.rhaoregon.org www.rhaoregon.org

CARPET CLEANING

TrueSource Screening, LLC David Mustard P.888.546-3588, F.888-546-3588 www.truesourcescreening.com

ASPHALT PAVING

Benge Industries Parking Lot Maintenance Service Corey Wilkerson P.503-803-1950 corey@bengeindustries.com Hal’s Construction, Inc. Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR 97045 www.halsconstruction.com halspave@easystreet.net

CCB#34434

ASSOCIATIONS

Metro Area Smoke Free Housing Project P.503-718-6145 www.smokefreeoregon.com

ATTORNEYS

Bittner & Hahs, P.C. Andy Hahs, P.503-228-5626 4949 SW Meadows Rd #260 Lake Oswego, OR 97035 Broer & Passannante, P.S. Mark G Passannante, P.503-294-0910 1001 SW Fifth Ave, Ste. 1220 Portland, OR 97204 Jeffrey S. Bennett Jeff Bennett. P.503-255-8795 850 NE 122nd Ave. Portland, 97230 Protecting landlords’ rights in Oregon for over a decade. Law Offices of Richard Schneider, LLC P.503-241-1215, www.rbsllc.com 2455 NW Marshall St #11 Portland 97210, Business formation - LLCs Scott A. McKeown, P.C. Scott McKeown, P.503-224-1937 8700 SW 26th Ave Ste S. Portland, 97219 scottmckeown@comcast.net Timothy Murphy Attorney at Law Always representing ONLY landlords Tim Murphy P.503-550-4894 522 SW 5th Ave #812 Portland,97204

BASEMENT WATERPROOFING John’s Waterproofing,

CCB# 15830 Crawlspace Waterproofing P.503-233-0825 Fully Staffed www.johnswaterproofing.com

CARPENTRY & REPAIRS

Eaton General Construction CCB# 154142 P.503-539-0811 Full Service General Contractor www.eatongeneral.com G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialists www.miesner@comcast.net

Dura Clean Carpet Cleaning Upholstery, Pet Odor Removal, Flood Service P.503-914-8785 F,503-372-9163 www.duracleanllc.com dura-clean@comcast.net O’Meara Carpet Cleaning P.503-538-1983, 503-620-5005 Cleaning, Pet Odor

CARPET SALES

Contract Furnishings Mart Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver 98682 www.cfmfloors.com Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com Rebecca O’Neill P.503-716-4848 4865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com Jim Path P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 info@cfmfloors.com The Floor Store Ted Stapleton, P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 ted@floorstoreportland.com

COLLECTION AGENCIES

Anderson & Associates Credit Services, LLC P.503-293-5400, F.503-813-2159 P.O. Box 230286, Portland, 97281 andersoncollectionagency@gmail.om National Credit Systems, Inc. Mary Bass Regional Sales Director P. 1-800-530-2797

COMMUNICATIONS

Comcast Business Services Dave Dronkowski, P.503-957-4186 Telephone,Internet & Cable TV Srvs david_dronkowski@cablecomcast.com

CONCRETE

Hal’s Construction, Inc. Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR97045 www.halsconstruction.com

CCB# 34434

Metro Sidewalk Repair P. 503-875-7900 Concrete Water Proofing, Maintenance & repair and new structure installation

RENTAL ALLIANCE UPDATE - November 2014

PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA

DOORS

Goose Hollow Window Co Inc. Mary D. Mann P.503-620-0898 marymann@goosehwc.com Goosehwc.com Energy Trust Trade Ally

ELECTRIC

DeKorte Electric, Inc. P.503-288-2211 5331 SW Macadam #258-113 Portland, OR 97239

CCB# 53631

CCB# 159954

Freeman Electric P.503-803-6859 Call for RHA Member Discount

CB#61648

Portland General Electric Anne Snyder-Grassmann P503-464-7534 1215 SW Salmon, Pdx 97204 Rental Housing Maint Service CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all garyindra@rentalrepairs.com Squires Electric Joe Squires Phone: 503-252-1609 1001 SE Division St., #1 Portland, OR 97202 www.SquiresElectric.com

ESTATE PLANNING

Law Offices of Richard Schneider, LLC P.503-241-1215, 2455 NW Marshall St #11 Portland, OR 97210 www.rbsllc.com

EVICTIONS

Action Services Wally Lemke, P.503-244-1226 6400 SE Lake Rd, Portland, 97222 Your eviction & process Service Specialist Barrister Support Service P.503-246-8934 Evictions, 1st Appearance, Process Serving www.barristersupport.com Landlord Solutions P,503-242-2312, F.503-242-1881 P.O. Box 7087, Portland 97007 Online evictions & First Appearance www.landlord-solutions.com Oregon Legal AssistanceSrvs P.503-954-1009,F.971-266-8372 Evictions,small claims and Process Servicing

1031 EXCHANGES / REITS TENANCY IN COMMON Peregrine Private CapitalCorp P.503-241-4949 5000 Meadows Rd. #230 Lake Oswego, OR 97035 rs@peregrineprivatecapital.com

FINANCIAL SERVICES American Commercial Mortgage Network Al Williams, P.206-264-1325 1366 91st Ave. NE Clyde Hill WA 98004

FORMS

Chase Commercial Term Lending Tom Barbour, P.503-598-3657 Steve Mozinski, P.503-598-3661 steve.mozinski@chase.com Banner Bank NMLS 120713 Residential Commercial Investment Financing Matt Schiefer P.360-259-6990 mschiefer@bannerbank.com

FIRE/WATER DAMAGE RESTORATION

Cooper Construction CCB# 08587 P.503-232-3121, Since 1950 2305 SE 9th Ave, Portland, 97214 www.fire-water-restoration.com Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette Valley P.888-728-4208, Em.503-822-5539 www.restorationportland.com

RHAOregon Attorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821 www.rhaoregon.org

GENERAL CONTRACTORS

Uptown Properties CCB# 198205 AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bonded www.uptownpm.com

HANDYMAN

Bluestone & Hockley Real Estate Services Chuck Hodges, P.503-222-3800 9320 SW Barbur Blvd Ste 300 Portland, OR 97219 main@bluestonehockley.com Eaton General Construction P.503-539-0811 Full Service General Contractor www.eatongeneral.com

FIRE SAFETY

Tualatin Valley Fire & Rescue Eric T. McMullen P.503-612-7000 7401 SW Washo Ct. Ste 101 Tualatin, OR 97062 eric.mcmullen@tvfr.com

CCB# 154142

G&G Construction Inc. CCB# 163427 P.503-826-9404 Maintenance & Painting Specialist miesner@comcast.net

FLOOR COVERING

Contract Furnishing Mart Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver 98682 www.cfmfloors.com Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com

Home Repair PDX Troy K. Rappold, P.503-236-8274 1125 SE Madison St. #201 Portland, OR 97214 www.homerepairpdx.com

CCB# 201298

Rental Housing Maint. Svcs. Gary Indra, P.503-678-2136 Fully Licensed to do it all garyindra@rentalrepairs.com

CCB# 163427

Rebecca Oâ&#x20AC;&#x2122;Neill P.503-716-4848 4865 NW 235th Ave Hillsboro, OR97124 www.cfmfloors.com

Wieder Works CCB# 164323 Darren J Wiederhold, C.503-260-2133 Maintenance Repair Replacement www.wiederworks.com

Jim Path P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com

Junk Away Hauling CCB# 177966 P. 503-517-9027 Licensed bonded insured trash outs jcdoud@msn.com

HAULING

HEATING & COOLING

Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 info@cfmfloors.com Eaton General Construction Eric Eaton P.503-539-0811 All Types of Floor Covering www.eatongeneral.com

Midway Heating Co. CCB#24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233 CCB# 154142

J & B Hardwood Floors, Inc Jim Cripps, P.503-519-4920 jandbhardwoodfloors@gmail.com Rental Housing Maint Svcs CCB# 163427 Gary Indra P.503-678-2136 Vinyl, VCT, Ceramic, Hardwood The Floor Store Ted Stapleton P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 ted@floorstoreportland.com

Pyramid Heating & Cooling P.503-786-9522 Serving the Portland Metro area info@pyramidheating.com

HEATING OIL

Midway Heating Co. P.503-252-4003 12625 SE Sherman St. Portland, OR 97233

CCB#59382

CCB# 24044

HEATING OIL TANK EcoTech LLC P.503-493-1040 info@ecotechllc.com www.ecotechllc.com

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon 20

:RENTAL ALLIANCE UPDATE -November 2014

www.rhaoregon.org

Dual and Affiliate members support the interest of rental housing through their membership in RHA:. PREFERRED VENDORS

Soil Solutions Environmental Services Tank Locating, Sampling, Decommissioning and DEQ Certified Clean-ups Phone: 503-234-2118 info@soilsolutions-environmental.com Website: www.soilsolutions-environmental.com

HOUSING AUTHORITIES Housing Authority of Portland Jill Riddle, P.503-802-8565 135 SW Ash St. Portland, 97204

INSULATION

Goose Hollow Window Co inc Mary D. Mann P.503-620-0898 Energy Trust Trade Ally www.goosehwc.com marymann@goosehwc.com

CCB#53631

MOVERS-HOUSE

Emmert Development Co Terry Emmert, P.503-655-9933 11811 SE Hwy 212, Clackamas, OR 97015 G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialists miesner@comcast.net Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Prof. Interior & Exterior painting garyindra@rentalrepairs.com

American Family Insurance Auto/Home/ Life/ Commerical Larry Thompson Agency P.503-924-2200, F.503-924-2202 15573 SE Bangy Rd, Ste 220 Lake Oswego, OR 97035

Richard Hallman Painting CCB# 142467 Rick Hallman P.503-819-1210 Quality Interior Painting Since 1992 hallmanrj@gmail.com Rodda Paint Tim Epperly, P.503-572-8191 tepperly@roddapaint.com

Robinson Financial Group Rita J. Robinson, P503-557-4997 Group & Indiv. Health Insurance

PEST CONTROL

State Farm Insurance Paul Toole, P.503-655-2206 6105 W ‘A’ St #B West Linn, 97068 Stegmann Agency Farmers Insurance P.503-667-7971, F.503-666-8110 202 SE 181st Ave #201, Portland, OR 97233 john.lstegmann@farmersagency.com Wolter Van Doorninck,CPCU Elliot, Powell, Baden & Baker P.503-227-1771, F.503-274-7644 1521 SW Salmon, Portland, OR 97205 www.epbb.com wvandoorninck@epbb.com Workman Insurance-Allstate Insurance & Financial Planning P.503-655-2000 1751 Willamette Falls Dr., West Linn, 97068 Allstate Agencies / Sam Workman

Alpha Ecological Pest Control Alexa Fornes PDX800-729-3764 1200 NE 112th Ave Vancouver, 98684 Frost Integrated Pest Mgmt P.503-863-0973 Residential.Commercial.Multi Family www.frostpestfreezone.com NW Pest Control Bruce Beswick P.503-253-5325 9108 NE Sandy Blvd., Pdx, 97220 www.goodbyebugs.com nwpestcontrol@aol.com Orkin Pest Control Dan Wolcott Account Manager & Inspector P.503-384-8384 dwolcott@orkin.com Apollo Drain P.503-822-6805 apollo-drain.com facebook.com/apollodrain 24 hour emergency service We gladly quote prices over the phone

Peregrine Private Capital Corp P.503-241-4949 5000 Meadows Rd, #230 Lake Oswego, OR 97070 rs@peregrineprivatecapital.com

LOCK SMITH

Pop-A-Lock of Portland & Vancouver 24/7 Residential, Commercial & Automotive P.503-241-4922, F.503-395-2734 8931 SE Foster Rd., #101 Portland OR 97266 thomas@pdxpal.com CCB# 99196

Liberty Plumbing CCB#176655 Tim Galuza P.503-888-8830 Re-pipe, Repairs, Water Service Remodel Kitchens & Bathrooms MJ’s Plumbing Michael LeFever, P503-261-9155 1045 NE 79th Portland, OR 97213 ProDrain & Rooter Svcs Inc West 503-533-0430 East 503-239-3750 Drain Cleaning/Plumbing www.prodrainpdx.com

Rental Housing Maint. Svcs Gary Indra, P503-678-2136 Fully Licensed to do it all garyindra@rentalrepairs.com

CCB# 163427

Soil Solutions Environmental Services Sewer inspection and repair Phone: 503-234-2118 info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

PRINTING & PROMOTIONAL PRODUCTS

Inkberry Print & Promotional Logo’d Promotional Products, Signs & More Pamela Maio, P: 503-706-7711 inkberryprinting@comcast.net www.inkberryprinting.com

PROPERTY MANAGERS Action Management Wendi Samperi, P.503-710-0732

The Alpine Group, Inc. Tiffany Laviolette P.503-641-4620 4750 SW Washington Ave Beaverton, OR 97005 www.alpinepdx.com Apartment CommunityMgmt 2010 Fairview Ave Fairview, OR 97206 P.503-766-3365 www.acmportland.com Associated Property Mgmt Elisabeth A. Reiland, P.503-648-2150 408 SE Baseline Hillsboro, 97123 www.associatedmgmt.com Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste300 Portland, OR 97219 Fox Management, Inc. Tressa L Rossi P.503-280-0241 C.503-750-8124 F.503-280-0242 2316 NE Glisan St Portland, 97232 tressa@foxmanagementinc.com

PLUMBING/DRAIN CLEANING

INVESTMENT SERVICES

D&R Masonry Restoration Inc. Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd, Milwaukie, OR 97222 www.drmasonry.coM

Real Estate Mold Solutions Ed White, P.503-232-6653 Free inspections, Testing and Remediation www.realestatemoldsolutions.com

PAINT / PAINTING

INSURANCE

MASON CONTRACTORS

MOLD

CCB#36338

The Garcia Group Ron Garcia, P.503-595-4747 5320 SW Macadam Ste 100 Portland, OR 97239 Gateway Property Mgmt P.503-303-8545 www.gatewaypdx.com Property Management Done Right! Lakeside Property Mgmt Co Michelle Wrege,P.503-828-2283 Finding Home Owners Qualified Tenants www.lakesidepmc.com MicroProperty Mgmt. We focus on the small details P.503-473-3742 jeannie@micropropertymgmt.com

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon www.rhaoregon.org

RENTAL ALLIANCE UPDATE - November 2014

PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA Portland Pioneer Properties Tom Shepherd P.503-238-2560 pppropertiesllc@comcast.net Full Service Property Mgmt Uptown Properties Chris Shepard P.520-204-6727 2830 NW 29th Portland, 97210 www.uptownpm.com Voss Property Management Richard Voss, P.503-546-7902 6110 N Lombard St. PDX, 97203

RADON

EcoTech LLC P.503-493-1040 info@ecotechllc.com www.ecotechllc.com Soil Solutions Environmental Services Radon Testing and Mitigation Phone: 503-234-2118 info@soilsolutionsenvironmental.com soilsolutionsenvironmental.com

REAL ESTATE SALES

Bluestone & Hockley Real Estate Services Cliff Hockley P.503-222-3800 9320 SW Barbur Blvd Ste 300 Portland, OR 97219 Chris Anderson John L. Scott Real Estate P. 503-783-2442 503-783-2442 chrisanderson@johnlscott.com Denise L. Goding Keller Williams Realty P.503-336-6378 C.503-799-2970 www.denisegoding.com Elizabeth Carpenter cris Principle Broker P.503-314-6498, F503-882-8680 Liz@lizcrei.com, www.lizcrei.com J.L. Lutz & Company Jim Lutz P.503-297-7101 F.503-291-7851 www.jimlutzcim.com contactjimlutz@gmail.com

SMALL BUSINESS SUPPORT

The Garcia Group Ron Garcia, P. 503-595-4747 5320 SW Macadam Ste 100 Portland, OR 97239 www.4-homes.com

RESTORATION/RECONSTRUCTION Eaton General Construction CB# 154142 P.503-539-0811 Full Service General Contractor www.eatongeneral.com Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette Valley P.503-427-2671, Em.503-822-5539 www.restorationportland.com Rental Housing Maint Svcs Gary Indra,P.503-678-2136 Fully Licensed to do it all Garyindra@rentalrepairs.com www.roofpdx.com

ROOFING

Real Estate Roofing Service Lynn Whitney, P.503-284-5522 Free Inspections, ReRoof and Repairs. www.realestateroofing.com

STRIPING

Benge Industries Parking Lot Maintenance Services Corey Wilkerson P.503-803-1950 corey@bengeindustries.com

TELEPHONE CCB# 163427

Comcast Business Services Telephone, Internet, Cable & TV Srvs Dave Dronkowski P.503-957-4186 E-mail: dave_dronkowski@cablecomcast.com

WATERPROOFING / CONCRETE REPAIR CCB# 149575

D&R Waterproofing, Inc. Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd. Milwaukie, OR 97222 www.drmasonry.com

WINDOWS / STORM WINDOWS Goose Hollow Window Co Inc Mary D. Mann P.503-620-0898 Energy Trust Trade Ally marymann@goosehwc.com goosehwc.com

SEAL COATING

Benge Industries Parking Lot Maintenance Svcs Corey Wilkerson P.503-803-1950 corey@bengeindustries.com Halâ&#x20AC;&#x2122;s Construction Inc. Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR 97045 www.halsconstruction.com halspave@ easystreet.net

From Here 2 There Helping solve business challenges to reach your goals. Ami Stevens, P.503-407-3663 astevens@fromhere2there.com

CCB# 53631

CCB# 34434

SEWER

Soil Solutions Environmental Services Sewer inspection and repair Phone: 503-234-2118 info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

While the Rental Housing Alliance Oregon accepts advertising at face value, it cannot endorse the advertiser or otherwise guarantee the quality of the products or services being advertised. Such guarantees, written or implied, are solely the responsibility of the advertiser.

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

:RENTAL ALLIANCE UPDATE -November 2014

www.rhaoregon.org

Mon-Fri 8am to 5:00pm 1205 NE 33rd l Portland OR 97232 503.281.2100 - p l 503.281.5644 - f

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rental housing alliance oregon

PRSRT STD US POSTAGE PAID PORTLAND, OR PERMIT NO. 655

10520 NE Weidler Portland, OR 97220

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ll ia n c e s t 1927

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