DECEMBER 2014 UPDATE NEWSLETTER by Cari Pierce

December 2014

A monthly newsletter published by the Rental Housing Alliance Oregon

rha est. 1927

www.rhaoregon.org In this issue: Holiday Dinner Party

page 3

Installation of 2015 Board Officers and Directors page 7 How to Increase Your Rental Rates page 9 - 11 Are You Ready For Winter? page 14 Us VS Them!

page 15 & 16

Formerly the Rental Housing Association of Greater Portland

COME JOIN A GREAT ORGANIZATION! Since 1927 the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

• Legislative Representation • Supporters of Fair Housing • Education/ Seminars • Up-to-date law information • Attorney Drawn Forms • Tenant Screening • Fully Staffed Office

RENTAL HOUSING ALLIANCE OREGON SUPPORTS FAIR HOUSING VISIT www.fhco.org FAIR HOUSING COUNCIL OF OREGON

• Easy Access to Forms • Online 2 Ways: • Forms Store- Hard Copy • Online Forms- Download • Phone Orders Welcome • Walk-in, Office open 9-5 M-F

Holiday Dinner Party

Table of Contents

Wednesday December 17, 2014 at 6 pm

Holiday Dinner Party |page 3

When:

Wednesday December 17, 2014

President’s Message | page 4

Where:

Riverside Golf & CountryClub

RHA Mark Your Calendar | page 5

Time:

6:00 PM - 9:00PM

Price:

$33.00 per Person if Registered by December 12, 2014 $38.00 per Person if Registered after December 12, 2014

Plated Dinner (your choice of one of the following) Grilled Flat Iron Steak Roasted Turkey Salmon Dinner also Includes: Potatoes,

Roasted Seasonal Vegetables, Chef’s Choice Salad,

How And When To Intervene In Tenant Disputes | page 6 & 8 Installation of Board Officers and Directors | page 7 Dear Maintenance Men | page 8 & 9

Installation of Officers Gift Exchange

Please bring a nice gift for the gift exchange - One Per Person and a toy for the children of members of the National Guard and the reserve serving overseas.

Assorted Holiday Mini Desserts, No-Host Bar

Call 503-254-4723 to register or visit the rhaoregon.org/store/category/events if you register for a dinner meeting and do not show or do not cancel by the Friday before the dinner meeting you will be charged the full price of the dinner meeting

Directions:

Riverside Golf & Country Club, 8105 NE 33rd Dr., Portland, OR 97211

From I-205 (Heading South) Take the N. Killingsworth St. exit. Turn right at NE Columbia and follow until you see Broadmoor Golf Course (approx. 3 miles) on your right. Get in the right lane and bear right down on ramp to NE 33rd Drive. In about 0.5 miles, turn left on NE Elrod Dr. From I-205 (Heading North) Take exit 23B/Killingsworth St. Keep right at the fork to continue toward NE Columbia Blvd W and merge onto NE Columbia Blvd. Turn right at NE Columbia and follow until you see Broadmoor Golf Course (approx. 3 miles) on your right. Get in the right lane and bear right down on ramp to NE 33rd Drive. In about 0.5 miles, turn left on NE Elrod Dr. www.rhaoregon.org

RENTAL ALLIANCE UPDATE - December 2014

President’s Message Awesome! That is the only way I can explain the past two years as your president. As I hand over my presidency to John Sage, just taking a look at the last two years is wonderful. The work I have seen completed at the Rental Housing Alliance Oregon in the past two years by the volunteer board Elizabeth Carpenter RHA President is nothing short of awesome. There was a lot of work completed to make our organization more visible to the state of Oregon. It started with rebranding our organization, which led to new name, logo, web design and signs. If you have not visited our new website at www.rhaoregon.org, take a moment and do so. The website has a great new look and easy to access information. Jason Atkinson was a tremendous help to our organization with the rebranding and our public relations (PR) work. Since the change of our name, I have been asked several times why the change. Simply, the name Rental Housing Association of Greater Portland kept us in Portland. Our new name, Rental Housing Alliance Oregon, lets landlords in the state of Oregon know we are there for them. We are just a phone call or email away. RHA Oregon is here to make alliances with smaller landlord organizations to make our community even stronger. Cindy Robert and our legislative team keep us in the loop with any changes to laws that would affect landlords of Oregon. Cindy has brought RHA together with state & local officials so we can be part of the decision making process. Join – This year we have partnered with Join . This organization works with homeless families to help get them off the streets and in a home/apartment. We are proud to say we were able to raise enough money to assist a family off the streets with our first annual Starry Night event in July. We supply a lunch by serving the homeless once a month at the Join facility. The Join facility offers access to computers, P.O. Boxes, showers and clothing to the homeless to assist them in finding jobs. As you may know we did not continue the lease of H&R Block in order to provide more space for classes and rental space for other organizations. The RHA Conference annex is open for reservations now. I want to thank the office personnel for their dedication to RHA Oregon. They worked hard in making the changes of RHA Oregon, along with answering the phones and your questions, meeting you in the office to assist you with any forms or questions you may have. Then there are the mentors of our organization, who assist landlords like you and me with information on a daily basis on their own time. These last two years have seen some really good changes to our organization. We now have all our tools in place with these awesome changes and look forward to utilizing them to make a bigger and better organization for Oregon landlords. If you haven’t signed up for the Holiday party on December 17th at the Riverside Golf and Country Club, please do so soon! This is a great Holiday party for your property managers and business associates. We hope to see you there.

RHAOregon LIST OF COMMITTEES Building

Chair: Phil Owen, PH: 503-244-7986

Community Relations/Donations

Chair: Tony Kavanagh, PH: 503-522-4474

Dinner/Program

Chair: Lynne Whitney, PH: 503-284-5522

Education

Chair: John Sage, PH: 503-667-7971

Forms

Chair: Mark Passannante, PH: 503-294-0910

House

Chair: Robin Lashbaugh, PH: 503-760-7171

Legislative

Chair: Phil Owen, PH: 503-244-7986

Membership

Chair: Elizabeth Carpenter, PH: 503-314-6498

Office

Chair: Robin Lashbaugh, PH: 503-760-7171

Government Relations

Chair: Phil Owen, PH: 503-244-7986 Gresham Liaison: Jim Herman, PH: 503-645-8287

Marketing

Chair: Ami Stevens, PH: 503-407-3663

Board Consultant

Alita Dougherty, alita@rhagp.org, PH: 503-667-9288

RHAOregon LOBBYIST

Cindy Robert, PH: 503-260-3431

RHAOregon OFFICE TEAM

Cari Pierce, Office Manager - cari@rhaoregon.org Pam VanLoon, Bookkeeper - Pamv@rhaoregon.org Teresa Carlson, Member Svcs Teresa@rhaoregon.org Suzanne Fullerton, Member Svcs Asst. Suzanne@rhaoregon.org RHAOregon OFFICE Monday - Friday * 9:00am - 5:00pm PH: 503-254-4723 * Fax: 503-254-4821 10520 NE Weidler St Portland, OR 97220

RHAOregon is committed to educating members to fair housing practices and policies.

Since 1927, the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

:RENTAL ALLIANCE UPDATE December 2014

www.rhaoregon.org

RHA Mark Your Calendar

Mark your calendar! DATE

EVENT

LOCATION

TIME

INFORMATION

12/10

Board Meeting

RHA Conference Annex

5:00pm

12/17

Holiday Dinner Party

Riverside Golf & Country Club

6:00pm

See page 12 for more information

12/25

Christmas Day

RHA Office Closed

Closed

In Observance of Christmas

01/01

New Years Day

RHA Office Closed

Closed

In Observance of New Years

01/14

Board Meeting

RHA Conference Annex

5:00pm

01/21

Dinner Social

TBD

6:00pm

01/22

New Member/Mentor Session

RHA Conference Annex

6:00pm

If you register for a dinner meeting and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the full price of the dinner Meeting CLASSES

LOCATION

TIME

RHA Conference Annex

11:00am

12/19

Online Tenant Screening Understanding Your Decision Point Report

WebEx

11:00am

01/07

Online Tenant Screening

RHA Conference Annex

11:00am

RHA Conference Annex

6:30pm

WebEx

11:00am

12/3

INFORMATION

01/09

Making Your Rental Property Profitable Understanding Your Decision Point Report

01/15

Top 5 Rental Forms

RHA Conference Annex

11:30am

Taught by: Jerad Goughnour of Gateway Property Mgmt LLC 10520 NE Weidler St. Portland, OR 97220

01/15

Mold Class

Standard TV & Appliance

6:30pm

Standard TV & Appliance, 3600 SW Hall Blvd., Beaverton OR 97005

01/15/

Understanding Your Decision Point Report

WebEx

7:00pm

01/27

Online Tenant Screening

WebEx

7:00pm

01/27

Making Your Rental Property Profitable

Standard TV & Appliance

6:30pm

01/08

Taught by: Dana Brown of Full Spectrum Residential Services 10520 NE Weidler St., Portland OR 97220

Taught by Dana Brown of Full Spectrum Residential Services 3600 SW Hall Blvd., Beaverton OR 97005

Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started and if space is available. Registered attendees who arrive 15 minutes after the start of class be aware that your chair may be filled. If you register for a class and then do not cancel at least 48 hours before the class and /or do not show you will be charged for the class

Installation of 2015 directors and officers December 17, 2014

Making Your Rental Property Profitable Dana Brown of Full Spectrum Residential will show you how to improve your financial success in the rental property Industry. 1 Continuing Edudation Credit Available $25.00 Member / $35.00 Non-Member

Online Tenant Screening

This class is offered to members of the RHA Oregon only. If you have a current service agreement and would like to do screening from the comfort of your own home or office this is the class that you would take to learn how to correctly read the National Tenant Network reports and input applicants information into the National Tenant Networks system in order to get the reports directly.

Understanding Your Decision Point Report This class is offered to members of the RHA only. If you have a current service agreement and do your screening through RHA and would like to learn how to read the Decision Point report with more accuracy, then this is the class for you.

To purchase event tickets online visit: http://www.rhaoregon.org/store/category/events www.rhaoregon.org

RENTAL ALLIANCE UPDATE - December 2014

How and When to Intervene in Tenant Disputes 4 Times to Intervene if Your Tenants are Fighting In a perfect world, all of your tenants would live harmoniously, without fighting or calling you with a constant barrage of complaints. In the real world, though, not every set of tenants you put in place will automatically get along with one another. How you react to complaints, what actions if any you take and how you cope with tenant squabbles can have a big impact on your stress levels and the time you spend managing (or micro-managing) your rental properties. Your tenants have a right to enjoy the property they are using, and a responsibility not to interfere with others. A lot of tenant complaints tend to fall into subjective areas, making it difficult for you to know when to intercede. While owners of multi-family units will encounter this type of issue more frequently, it is something every landlord should learn how to deal with. How can you tell what issues you should worry about, and which ones don’t matter? There are only a few instances where you should intervene, and in many cases, intervention involves contacting the police How and When to Intervene in Tenant Disputes Are strong or conflicting personalities involved? If your tenants simply don’t like one another, the best course for you as a landlord is to simply stay out of it. If you are receiving constant complaints that aren’t of a criminal or dangerous nature, your best course is to stay uninvolved. You’ll cut your stress levels considerably if you don’t try to parent your tenants, and if you deflect them in a firm but nice way the behavior should taper off. While it can be difficult to stay out of a dispute, simple squabbling and minor, subjective complaints don’t require your attention; your tenants are adults and need to behave responsibly. What are the tenants complaining about? If your upstairs tenant is complaining about your

The RHAOregon Mission The Rental Housing Alliance Oregon is a group of rental housing owners and managers in the state of Oregon who have joined together for the purposes of: • Providing information to improve the knowledge of rental owners and managers. • Enhancing the reputation of “landlords” by promoting professional practices. • Assisting local public officials on various community endeavors relating to public or private housing. The Update is a monthly publication of Rental Housing Alliance Oregon • 10520 NE Weidler St, • Portland, OR 97220 • Phone 503-254-4723 • Fax 503-254-4821 • www.rhaoregon.org • Hours: Monday through Friday 9am to 5 pm Editorial Staff: Cari Pierce • Graphic Designer Teresa Carlson Publisher: The Rental Housing Alliance Oregon The opinions expressed in this newsletter are those of the authors and do not reflect those of the Board of Directors or the newsletter editor or committee. All advertising inquiries should be directed to Cari Pierce at 503-254-4723.

Please notify the RHAOregon office of any address changes. downstairs tenant and noise levels, are they having a real problem or simply having trouble adjusting to apartment or condo living? Some people don’t realize that noise carries in a multi-family dwelling and there may not be anything that you can do to fix the problem. Noise is subjective, and unless the tenant making the complaint can provide a third party with a reason to intervene there is not much you can do. If noise levels are truly reaching the “disturbing the peace” levels, the local police are better equipped to deal with the ` problem than you are. Is there a danger to your tenants? If one tenant is breaking the law or breaking the lease, you can intervene by either calling the authorities or contacting the problem tenant. Reports of fire hazards, firearms or dangerous dogs should be taken seriously and reported to the proper authorities to protect your tenants and yourself. You may be held liable (continued page 8

:RENTAL ALLIANCE UPDATE December 2014

www.rhaoregon.org

Installation of 2015 directors and Board officers december 17, 2014 Directors Continuing to Serve~ One Year Term Remaining Katie Poole-Hussa Alita Dougherty Cathy Galuza Dana Brown

President President Elect Vice President Treasurer Secretary

The following will continue to serve on the board: Past President

John Sage Ron Garcia Robin Lashbaugh Elaine Elsea Lynne Whitney

Nominations for Directors ~ Two Year Term Jerad Goughnour Jim Herman Don Adler Ami Stevens AJ Shepard Matt Korshoj Stephanie Pittman Mihyun Pratt Phil Owen

Elizabeth Carpenter

Directors are elected for either a one-year or a two-year term. If you are interested in serving on the board as a director please call Jerad Goughnour at (503)789-3212 or Cari at the RHA Oregon office. The board meetings are held on the 2nd Wednesday of each month.

www.rhaoregon.org

RENTAL ALLIANCE UPDATE - December 2014

Dear Maintenance Men: By Jerry L'Ecuyer & Frank Alvarez

Interested in knowing what is going on with Rental Housing Alliance Oregon? You are invited to attend our monthly board meetings. Please come and see what is happening! 2nd Wednesday of every month at 5pm. Call RHA at 503/254-4723 to let us know that you will be there. Tenant Disputes continued from page 8

for injuries that occur on your property if you do not take action when you are informed of a danger to one or more tenants. If you have no choice: If you seem to have one true problem tenant that is disrupting everyone’s right to enjoy the property, you may have no choice but to begin eviction proceedings. Most states allow you to give a three day quit or cure notice to a problem tenant (In Oregon termination with cause gives 14 days to cure); this legal notice advises them that they must correct the troublesome behavior or be evicted. Check both your lease and your state laws before taking this step, and save this for the most extreme cases. True criminal acts should be reported to the authorities, but the actual eviction process will need to be initiated by you as the landlord. Proper screening of tenants and a good lease will help you prevent most tenant relationship problems. Once a problem arises, the way you address it will largely depend on the type and severity of the complaint and what if any legal obligation you have to your tenants and property. Reprinted with permission of American Apartment Owners Association offers products and services for landlords related to your rental housing investment, including rental forms, tenant debt collection, tenant background checks, insurance and financing. Find out more at www.joinaaoa.org.

Dear Maintenance Men: We are contemplating a kitchen remodel of our rental units and want to add a dishwasher. It is understood that we will have to remove one cabinet to accommodate the dishwasher. The problem is that none of the kitchen cabinets if removed will produce the correct size hole to fit a 24” dishwasher. The hole will either be too big or too small. What can we do? Peter Dear Peter: You do have a few options you can look at. A larger hole can be filled with a spacer on either side of the dishwasher to close in the hole to fit the appliance or insert a pull out spice or tray door to fit the space. The spacer will need to be painted or stained to match the existing cabinetry. If the space is too small for a standard size dishwasher, you might consider using an 18” wide dishwasher or a drawer type dishwasher. Another option is resizing your existing cabinets to fit a standard dishwasher. In other words, remove a cabinet and make it smaller. Resizing a cabinet might be easier said than done, however a good carpenter or cabinet maker could make this job easy. Dear Maintenance Men: As an income property owner; what would be the best thing I could do at my building to help cut heating and air conditioning costs? I keep my property in good shape and want to help my residents keep their costs down which in turn, I hope, will keep my vacancies low. Branford

(continued page 9 8

:RENTAL ALLIANCE UPDATE December 2014

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Dear Maintenance Men: continued from page 8

Dear Branford: The number one thing you can do to help your residents and yourself is to insulate the attic. In winter time, heat is lost to the attic and out the roof and in summer the a/c will work harder to overcome the heat generated by the attic and warming the interior. Proper attic insulation will keep the heat in during winter the heat out during summer. Talk to your local utility supplier about energy efficiency programs. Many will offer different programs during the year and many are at no or low cost to the property owner. Dear Maintenance Men: Can you give me some ideas on updating the kitchen cabinets in my vacancy? I donâ&#x20AC;&#x2122;t want to replace them and the counter tops are in good condition. Tom Dear Tom: Give the cabinets a good scrub before anything else. You will be surprised how much dirt, grime and grease builds up over the years. Use TSP or a good degreaser for cleaning. If the cabinets are wood use lemon oil or re-varnish after cleaning and they will sparkle and look new again. Painting the cabinets will also bring new life to them. You might consider changing the color using a high gloss paint to add a bit of sizzle. Change the hardware. Knobs and hinges are the jewelry of your cabinets. Look for more modern hardware such as stainless steel, ceramic, glass or any type of steel finishes. If your cabinets look plain, add a backsplash above the base cabinets or molding around the doors for an architectural look. To get color and design ideas, take a tour of some local high end apartments and see what they have done to their kitchens. Bio: Please call: Buffalo Maintenance, Inc for maintenance work or consultation. JLE Property Management, Inc for management service or consultation Frankie Alvarez at 714 956-8371 Jerry Lâ&#x20AC;&#x2122;Ecuyer at 714 778-0480 CA contractor lic: #797645, EPA Real Estate lic. #: 01460075 Certified Renovation Company Websites: www.BuffaloMaintenance.com & www.ContactJLE.com

How to Increase Rental Rates on Your Investment Property By Cliff Hockley, President Bluestone & Hockley Real Estate Srvs

As owners of investment property we continuously look for ways to cover our expenses. As the cost of maintenance, utilities and taxes rise, we need to find ways to offset those increases. The answer is always to raise the rent, but by how much? Most importantly, you have to understand your marketplace. Are the rents in your marketplace going up or going down? (continued on page 10)

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RENTAL ALLIANCE UPDATE - December 2014

How to Increase Rental rates: continued from page 9

Subject Property Name

Comparable 1

Comparable 2

Comparable 3

Address # of Units Age of Complex Phone Number RENTS: Studio Rent 1 Bedroom Rent 2 Bedroom/1 Bath 2 Bedroom/1.5 Bath 2 Bedroom/2 Bath 3 Bedroom/2 Bath FEES & DEPOSITS Application Fee Security deposit Pet Deposit/Pet Fees OTHER COST INFO: Move in Rental Special? Utility Costs: billed directly to tenants & included in the rent AMENITIES Property Amenities: Garage (rent) Pool Recreation/Exercise Rm Free Covered Parking Parking Included? Laundry Room Unit Amenities: W/D Hook-up Washer & Dryer Air Conditioning Extra Storage Free Cable Patio/Deck

(continued on page 11) 10

:RENTAL ALLIANCE UPDATE December 2014

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How to Increase Rental rates: continued from page 10

There are a few ways to investigate this question, but I recommend researching competitive properties and listing the results on a market survey chart. If possible, it is always better to compare apples to apples rather than apples to oranges so be sure to select properties that most resemble yours. For example, if you have a 50-year-old house, you need to find a 50-year-old house to compare it to. Location is important as well. You should attempt to find a similar property within a 1 mile radius of your rental to make your information more accurate. If your rental house has been renovated and you are comparing it to one that has not been renovated then you need to make adjustments to your model and make a dollar adjustment for the renovation in your market survey. The same kind or adjustments need to be made for apartments or commercial rentals. I have drafted a sample market survey chart for an apartment property on page 10: What do I do with this information? Since you have picked similar properties, you can use the information to adjust your rents to your tenants. You could increase rent, put utility charges in place, charge pet rent or adopt a new charge that one of your competitors has put in place. (For example, 10 years ago virtually no one charged pet rent. Today this cost has become relevant, especially as more and more landlords allow tenants to have pets.) As you evaluate your potential rent increases you should also take occupancy rates and tenant demographics into consideration. You might find that properties in your area have a high vacancy rate and there is no room to increase rents. You also might find that if you raise your rents too high you will lose good tenants that just donâ&#x20AC;&#x2122;t have any way to manage the rent increase because their pay has not increased. Most tenants can handle a 3-5% increase, but if www.rhaoregon.org

you increase their rents by 20% they might have to move. As a landlord, you also need to consider the cost of turning your units as part of the equation for increasing rents. It is not unlikely that you could spend $500 to $1,000 for a normal tenant turn and $2,000-$5,000 for the total renovation of a 2 bedroom apartment property. A $100 monthly increase in rent could justify a tenant turn with costs up to $1,000, but with costs of $5,000 to fully renovate / update a unit, you will need to be aiming at a rent increase of closer to $250 a month. Donâ&#x20AC;&#x2122;t be afraid to increase rents

Reviewing your rents on an annual basis is necessary to keep up with the cash expenses and maintain the value of your property. This means that you need to be committed to annual increases as well. However, be very careful if the marketplace is soft. Remember that real estate investing is cyclical, in some years the rents are strong and in some they are weak. It all depends on the marketplace supply and demand. Apartment developers will keep building until they run into a lack of demand. Bankers will keep lending until they recognize the marketplace is overbuilt. As long as you stay educated and track the marketplace you will make the right decisions on rent and fee increases. NEW MEMBER ORIENTATION AND MENTORING SESSION

Have you recently become a member of the RHA? Are you thinking about becoming a member of the RHA? Have you been a member of the RHA, but want to know how to utilize your membership better? Come join us and see what the RHA has to offer you as a member. Come have your questions answered by an experienced landlord. Refreshments Offered Thursday January 22, 2015 from 6-8pm at the RHAOregon Office 10520 NE Weidler Portland OR 97220. Call 503/254-4723 for more information.

RENTAL ALLIANCE UPDATE - December 2014

:RENTAL ALLIANCE UPDATE December 2014

www.rhaoregon.org

RENTAL ALLIANCE UPDATE - December 2014

:RENTAL ALLIANCE UPDATE December 2014

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US VS THEM

Jo Becker, Education/ Outreach Specialist, Fair Housing Council of Oregon

Unfortunately, some in the housing industry assume an “us vs. them” position to fair housing. As a former Realtor® now working at the Fair Housing Council (FHCO), I regret that. Civil rights are fundamental principles of this country and civil rights in housing—the heart of our shared livelihood—is fundamental to fair and equitable treatment for all regardless of protected class status. The defensive nature some assume troubles me on four counts: First, at the FHCO we take a proactive approach to education and outreach. I see my job as doing what I can to insure everyone knows what their rights and responsibilities are under the law. If we could accomplish our mission with education alone we would but truth be told, neither an “all-carrots” nor an “all-sticks” approach will work. Frankly, we’re fairly unique in the fair housing industry in that we do both education / outreach and enforcement activities. Most organizations like ours do just one or the other. Our approach is holistic and comprehensive. Those of you who know and have trained with our Education and Outreach staff, know that we love what we do and that we take our education / outreach role very seriously. Two, illegal housing discrimination – acts that would curl (or straighten, as the case may be) your hair and turn your stomach happen every day. The landlord who shuts the door on an otherwise suitable applicant as soon as he learns she has kids. The lender who is more than happy to work with buyers who happen to be recent immigrants as long as she can get away with charging them more than equally qualified US-born applicants or who pulls a loan from underwriting when it’s learned the mortgagee is on maternity or paternity leave. The seller who insists the neighbors would be up in arms if a Jewish family moved into the neighborhood and so instructs his agent not to bring him offers from “those people.” The agent who assumes what kind of house would be suitable to a family with kids or operators of a group home for those with disabilities above and beyond what the buyers gave as their

search criteria. The bigoted neighbor who paints graffiti across the façade of a new homeowner’s house and burns a cross in his yard. Yes, it does still happen, and sadly in our line of work we see the worst of the worst that one person can do to another! We’d gladly retire if housing discrimination were a non-issue but daily complaints and testing results—both local and national—confirm that illegal housing discrimination is, unfortunately, alive and well. Let me share a just a couple recent examples. Not long ago we received a call from a renter whose landlord followed the family’s announcement that they were expecting their first baby with an eviction notice. The landlord regretfully informed the household that the soon-to-be family of three exceeded his occupancy standard of two people for the two-bedroom unit. Now, hopefully you already know that an occupancy standard that restrictive violates federal fair housing protection for families with kids but, unfortunately, this landlord didn’t. When our enforcement team reached out to the landlord to address the situation they found that the landlord was genuinely ill informed about fair housing laws and promptly agreed to comply and cooperate. Familial status discrimination has been illegal for over 20 years, yet we see violations not only in terms of restrictive occupancy standards and child-specific property rules, but even blatant criteria stated as “no kids,” “no toddlers,” or “no teenagers.” Happily, in this situation, the matter was amicably resolved with a simple phone call. In another recent case in our service area, homeowners, their association, and the listing agents hired to sell homes in the area advertised the community as an “adult” community for those 18 and older. Both the term “adult” housing and a senior community other than for those over 55 or 62 are not allowed under federal fair housing law. The third thing that bothers me about an “us vs. them” attitude is that some believe that fair housing only protects “them,” “others,” “those people.” Guess what, we all have a race and national origin. We all have a gender. We either do or do not follow a religion. If you don’t have kids, I’m sure you know and care about someone who does. According to a 1997 Census Brief, 1 in 5 Americans have a disability; again, if you don’t have a condition that meets the broad definition of disability (continued page 16

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RENTAL ALLIANCE UPDATE - December 2014

US VS THEM continued from page 15

under fair housing laws, I can guarantee you know someone who does. The truth is fair housing laws protect all of us when we are the housing consumers. And yes, the law is slanted toward the consumer – just like most laws and regulation in this country. Regardless of the industry in question, it is presumed by lawmakers and society that the professional is more knowledgeable and in a greater position of power than the consumer. Based on the bad actions of few (and sometimes many), legislation is proposed to level the playing field and protect consumers. Fair housing laws protect your daughter as she grows up and moves into her first apartment where her onsite manager harasses and sexually assaults her. Fair housing laws protect your elderly parents as they move into a retirement home, designated senior community, or assisted living facility. Fair housing laws protect your neighbor who, because of a war injury or auto injury, now requires the use of crutches, or a walker, or a wheelchair, or perhaps even a live-in caregiver to get around and remain independent. Fair housing laws protect the minimum-wage clerk who bags your goods at the local store who, despite working two jobs, can’t maintain a living wage and receives a rent subsidy. Fair housing laws protect your gay co-worker who’s been in a loving and committed relationship for 10 years but is persistently targeted and harassed by his neighbors. When you realize that people all around you— people you know and care about—are subject to discrimination, the impact of it becomes more tangible. When you realize that many of those people don’t know their rights, the resources or recourse available to them, and, therefore don’t take action to protect themselves, it puts a different spin on the issue.

consumers day in and day out. You may be the one that brings a fair housing violation to light. How often do you hear stories from clients, residents, or applicants? If those stories involve how someone else involved with housing (for example, other landlords Fair Housing Hotline they applied with or a lender 800-424-3247 they’re working with to purchase their first home, etc.) you may identify something in the story that you suspect violates fair housing laws. You can call us. You can encourage them to call us. In this regard we quite seriously consider you allies in our fight against illegal housing discrimination! As a former housing provider who served my clients and my trade association with the same passion as I bring to my current job, I encourage you to become a partner in our efforts to eradicate illegal housing discrimination in its many forms. As I’ve said many times, please consider us a resource; use the Fair Housing Hotline at 800/424-3247. Please also consider supporting the work we do at www.FHCO.org/ join_us.htm. To learn how you can get involved visit www. FHCO.org/get_involved.htm. Be sure to sign up for our newsletter too, to say on top of current issues (at the bottom left of any page on our site). This article brought to you by the Fair Housing Council; a civil rights organization. All rights reserved © 2014. Write jbecker@FHCO.org to reprint articles or inquire about ongoing content for your own publication. To learn more… Learn more about fair housing and / or sign up for our free, periodic newsletter at www.FHCO.org. Qs about this article? ‘Interested in articles for your company or trade association? Contact Jo Becker at jbecker@FHCO.org or 800/424-3247 Ext. 150

And finally, four: We aim to be a resource. First of all, anyone can call our toll-free, free-service Fair Housing Hotline. Secondly, as a housing provider, you deal with housing

:RENTAL ALLIANCE UPDATE December 2014

www.rhaoregon.org

24-HOUR ONLINE TENANT SCREENING Now featuring DECISION POINTscored reports for Landlords • CREDIT REPORTS • TENANT PERFORMANCE • CRIMINAL HISTORY • SOCIAL SECURITY VERIFICATION • FULL SERVICE REPORTS YOUR RHAOregon MEMBERSHIP PAYS FOR ITSELF WITH LOW PRICED TENANT SCREENING REPORTS AND 6O% OFF REGULAR FORM PRICES. This is a RHAOregon member’s only benefit! Attend one FREE hour-long class conducted by a credit reporting agency representative at the RHAOregon office and you will be able to retrieve reports on your home computer in minutes

2015 RHA Oregon Office Closures: Office Hours:

Monday - Friday 9 - 5pm Thursday December 25, 2014 - Christmas Day Thursday January 1, 2015 - New Years Day Monday May 25, 2015 - Memorial Day Monday September 7, 2015 - Labor Day Thursday November 26, 2015 - Thanksgiving Day Friday November 27, 2015 Black Friday Friday December 25, 2015 Christmas Day Phone: (503)254-4723 Fax (503) 254-4821 10520 NE Weidler, Portland OR 97220

Visit www.rhaoregon.org or call (503)254‐4723 for details! www.rhaoregon.org

RENTAL ALLIANCE UPDATE - December 2014

MRLANDLORD.COM MONTHLY TIPS ON MANAGEMENT DO YOU USE MOLES/SPIES NEAR YOUR RENTALS? The following tip is shared by a regular contributor to LandlordingAdvice.com. Thanks Roy(AL)! I have rental houses scattered all over town. In every Neighborhood that I buy a house in, I make it a point to get to know the neighbors (mainly homeowner types) that live next door or across the street to my rental property. When I am done rehabbing a house and got it rented, will give my card to any of the neighbors who have established some type of bond with. I tell them to call me my new tenants start doing something unusual that you think I need to know about. Some landlords would call this a "spy network", however, I just refer to these underground people affectionately as my "moles". Just yesterday, I got a call from a mole telling me my tenants across the street had a U-Haul trailer in their driveway last Saturday and it appeared they are moving out. My reaction was, "Great news, now I don't have to evict those deadbeats that stiffed me this month."

Donation Needs Blankets Deodorant Razors Sleeping Bags Tarps Medium size cardboard boxes Socks Hats Gloves Adult Coats (other cold weather gear) Sugar Creamer Peanut Butter Individual sized Shampoo, Conditioner & Lotion

Where and how do I donate items to JOIN? You are welcome to bring donated items to our day center, located at 1435 NE 81st Ave., Suite 100 Portland OR 97213 Hours: 10am - 3pm Monday through Friday or bring to RHA Office

THE VALUE OF MEMBERSHIP

Do you have any kind of spy network set up? I do reward my moles, but not with money.

2143 NE Broadway St Portland, OR 97232 Office: 503-281-1172 Cell: 503-314-6498 Email: liz@lizcrei.com www.lizcrei.com

Real Estate Services

:RENTAL ALLIANCE UPDATE December 2014

• • • • • • • • •

Legislative Representation Dinner Meetings Mentor Program 1800+ Members Educational Classes Substantial discounts Membership starting at $99 Tenant Screening Fully staffed office open 5 days a week to answer all of your questions

Since 1927 the Rental Housing Alliance Oregon has set the standard for community participation by landlords providing affordable and quality housing.

Visit www.rhaoregon.org or call 503/254‐4723 for details! www.rhaoregon.org

PREFERRED VENDORS: . Dual and Affiliate members support the interest of rental housing through their membership in RHA

ACCOUNTING/BOOKKEEPING Balancing Point, Inc., Sandy Buhite-Landis P.503-659-8803 C.503-504-9466 12500 SE Oatfield Rd Milwaukie 97222 melandsandyl@hotmail.com

Portland Tax Co. Full Service Tax and Accounting Phone: 503-258-0700 Fax: 503-256-1527

ADVERTISING / MARKETING Rental Housing Journal P.503-221-1260 News for Ppty Managers & Owners www.thelandlordtimes.com

Oregonian Media Group David Sandvig, P.503-221-8417 1500 SW 1srt Ave., Ste 500, Portland 97201 dsandvig@oregonian.com www.oregonianlive.com Zillow.Inc Find your next tenant 1301 2nd Ave., Seattle, WA 97101 www.zillow.com

APPLIANCE-RENT SRVS LEASE Azuma Leasing BJ Rosow, P.800-707-1188 P.512-236-9000, F.512-239-9009 2905 San Gabriel St. #218 Austin, TX 78705

Mac-Gray Corporation Formerly Web-Laundry Company Karen Anthony P.503-330-9628

APPLIANCE-SALES ONLY G&C Distributing Company Tony Kavanagh, P.503-288-0221 1205 NE 33rd, Portland 97232

Standard TV & Appliance Joe Mosee & Cathy Mosee P.503-619-0500, C.503-888-6927 3600 SW Hall Blvd, Beaverton 97005

APPLICANT SCREENING CoreLogic SafeRent 7300 Westmore Road, Suite 3 Rockville, MD 20850 P.888-881-3400 www.corelogic.com/saferent

Complete Screening Agency LLC Jacob Turner & Tiffany Webb P.800-827-3130 www,complete-screen.com info@complete-screen.com National Tenant Network Marcia Gohman P.503-635-1118, F.503-635-9392 P.O. Box 21027, Keizer 97303 www.ntnonline.com Prospective RentersVerificationService Charlie Kamerman P.503-655-0888, F.503-655-0900

TrueSource Screening, LLC David Mustard P.888.546-3588, F.888-546-3588 www.truesourcescreening.com

CARPET CLEANING

ASPHALT PAVING

Benge Industries Parking Lot Maintenance Service Corey Wilkerson P.503-803-1950 corey@bengeindustries.com Hal’s Construction, Inc. Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR 97045 www.halsconstruction.com halspave@easystreet.net

CCB#34434

ASSOCIATIONS

Metro Area Smoke Free Housing Project P.503-718-6145 www.smokefreeoregon.com

ATTORNEYS

Bittner & Hahs, P.C. Andy Hahs, P.503-228-5626 4949 SW Meadows Rd #260 Lake Oswego, OR 97035 Broer & Passannante, P.S. Mark G Passannante, P.503-294-0910 1001 SW Fifth Ave, Ste. 1220 Portland, OR 97204 Jeffrey S. Bennett Jeff Bennett. P.503-255-8795 850 NE 122nd Ave. Portland, 97230 Protecting landlords’ rights in Oregon for over a decade. Law Offices of Richard Schneider, LLC P.503-241-1215, www.rbsllc.com 2455 NW Marshall St #11 Portland 97210, Business formation - LLCs Scott A. McKeown, P.C. Scott McKeown, P.503-224-1937 8700 SW 26th Ave Ste S. Portland, 97219 scottmckeown@comcast.net Murphy Law Group P.C. Always representing ONLY landlords Tim Murphy P.503-550-4894 621 SW Morrison St. Ste 1225 Portland,97204

BASEMENT WATERPROOFING John’s Waterproofing,

CCB# 15830 Crawlspace Waterproofing P.503-233-0825 Fully Staffed www.johnswaterproofing.com

CARPENTRY & REPAIRS

Eaton General Construction CCB# 154142 P.503-539-0811 Full Service General Contractor www.eatongeneral.com G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialists email: gandgconstruction@me.com

Americlean Inc., Since 1972 We are very good at what we do, Frank Porter, P.503-771-0554 info@iloveamericlean.com’ www.iloveamericlean.com Dura Clean Carpet Cleaning Upholstery, Pet Odor Removal, Flood Service P.503-914-8785 F,503-372-9163 www.duracleanllc.com dura-clean@comcast.net O’Meara Carpet Cleaning P.503-538-1983, 503-620-5005 Cleaning, Pet Odor

CARPET SALES

Contract Furnishings Mart Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver 98682 www.cfmfloors.com Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com Rebecca O’Neill P.503-716-4848 4865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com Jim Path P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 info@cfmfloors.com The Floor Store Ted Stapleton, P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 ted@floorstoreportland.com

CLEANING SERVICE

Americlean Inc., Since 1972 Complete Move-in / Move-Out Srvs Frank Porter, P.503-771-0554 info@iloveamericlean.com’ www.iloveamericlean.com

COLLECTION AGENCIES

Anderson & Associates Credit Services, LLC P.503-293-5400, F.503-813-2159 P.O. Box 230286, Portland, 97281 andersoncollectionagency@gmail.om National Credit Systems, Inc. Mary Bass Regional Sales Director P. 1-800-530-2797

RHA Oregon P.503-254-4723, F.503-254-4821 Fast,affordable tenant screening www.rhaoregon.org

www.rhaoregon.org

RENTAL ALLIANCE UPDATE - December 2014

PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA

COMMUNICATIONS

Comcast Business Services Dave Dronkowski, P.503-957-4186 Telephone,Internet & Cable TV Srvs david_dronkowski@cablecomcast.com

CONCRETE

Hal’s Construction, Inc. Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR97045 www.halsconstruction.com

CCB# 34434

DOORS

Goose Hollow Window Co Inc. Mary D. Mann P.503-620-0898 marymann@goosehwc.com Goosehwc.com Energy Trust Trade Ally DeKorte Electric, Inc. P.503-288-2211 5331 SW Macadam #258-113 Portland, OR 97239

Jim Path P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com

Oregon Legal AssistanceSrvs P.503-954-1009,F.971-266-8372 Evictions,small claims and Process Servicing

Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 info@cfmfloors.com

1031 EXCHANGES / REITS TENANCY IN COMMON

Metro Sidewalk Repair P. 503-875-7900 Concrete Water Proofing, Maintenance & repair and new structure installation

ELECTRIC

Northwestern Mutual Financial & Retirement Planning Charlene Quaresma P.503-421-5058 www.charlenequaresma.nm.com charlene.quaresma@nm.com

CCB# 53631

CCB# 159954

Freeman Electric P.503-803-6859 Call for RHA Member Discount

CB#61648

Portland General Electric Anne Snyder-Grassmann P503-464-7534 1215 SW Salmon, Pdx 97204 Rental Housing Maint Service CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all garyindra@rentalrepairs.com Squires Electric Joe Squires Phone: 503-252-1609 1001 SE Division St., #1 Portland, OR 97202 www.SquiresElectric.com

ESTATE PLANNING

Law Offices of Richard Schneider, LLC P.503-241-1215, 2455 NW Marshall St #11 Portland, OR 97210 www.rbsllc.com

EVICTIONS

Action Services Wally Lemke, P.503-244-1226 6400 SE Lake Rd, Portland, 97222 Your eviction & process Service Specialist Barrister Support Service P.503-246-8934 Evictions, 1st Appearance, Process Serving www.barristersupport.com Landlord Solutions P,503-242-2312, F.503-242-1881 P.O. Box 7087, Portland 97007 Online evictions & First Appearance www.landlord-solutions.com

Peregrine Private CapitalCorp P.503-241-4949 5000 Meadows Rd. #230 Lake Oswego, OR 97035 rs@peregrineprivatecapital.com

FINANCIAL SERVICES American Commercial Mortgage Network Al Williams, P.206-264-1325 1366 91st Ave. NE Clyde Hill WA 98004

Banner Bank NMLS 120713 Residential Commercial Investment Financing Matt Schiefer P.360-259-6990 mschiefer@bannerbank.com Chase Commercial Term Lending Tom Barbour, P.503-598-3657 Steve Mozinski, P.503-598-3661 steve.mozinski@chase.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma P.503-421-5058 www.charlenequaresma.nm.com charlene.quaresma@nm.com

FIRE/WATER DAMAGE RESTORATION

Cooper Construction CCB# 08587 P.503-232-3121, Since 1950 2305 SE 9th Ave, Portland, 97214 www.fire-water-restoration.com Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette Valley P.888-728-4208, Em.503-822-5539 www.restorationportland.com

FIRE SAFETY

Tualatin Valley Fire & Rescue Eric T. McMullen P.503-612-7000 7401 SW Washo Ct. Ste 101 Tualatin, OR 97062 eric.mcmullen@tvfr.com

FLOOR COVERING

Eaton General Construction Eric Eaton P.503-539-0811 All Types of Floor Covering www.eatongeneral.com

CCB# 154142

J & B Hardwood Floors, Inc Jim Cripps, P.503-519-4920 jandbhardwoodfloors@gmail.com Rental Housing Maint Svcs CCB# 163427 Gary Indra P.503-678-2136 Vinyl, VCT, Ceramic, Hardwood The Floor Store Ted Stapleton P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 ted@floorstoreportland.com

FORMS

RHAOregon Attorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821 www.rhaoregon.org

GENERAL CONTRACTORS

Uptown Properties CCB# 198205 AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bonded www.uptownpm.com

HANDYMAN

Bluestone & Hockley Real Estate Services Chuck Hodges, P.503-222-3800 9320 SW Barbur Blvd Ste 300 Portland, OR 97219 main@bluestonehockley.com Eaton General Construction P.503-539-0811 Full Service General Contractor www.eatongeneral.com

CCB# 154142

G&G Construction Inc. CCB# 163427 P.503-826-9404 Maintenance & Painting Specialist gandgconstruction@me.com Home Repair PDX Troy K. Rappold, P.503-236-8274 1125 SE Madison St. #201 Portland, OR 97214 www.homerepairpdx.com

CCB# 201298

Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com

Rental Housing Maint. Svcs. Gary Indra, P.503-678-2136 Fully Licensed to do it all garyindra@rentalrepairs.com

CCB# 163427

Rebecca O’Neill P.503-716-4848 4865 NW 235th Ave Hillsboro, OR97124 www.cfmfloors.com

Wieder Works CCB# 164323 Darren J Wiederhold, C.503-260-2133 Maintenance Repair Replacement www.wiederworks.com

Contract Furnishing Mart Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver 98682 www.cfmfloors.com

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon 20

:RENTAL ALLIANCE UPDATE December 2014

www.rhaoregon.org

Dual and Affiliate members support the interest of rental housing through their membership in RHA:. PREFERRED VENDORS

HAULING

Junk Away Hauling CCB# 177966 P. 503-517-9027 Licensed bonded insured trash outs jcdoud@msn.com

HEATING & COOLING Midway Heating Co. CCB#24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233

Pyramid Heating & Cooling P.503-786-9522 Serving the Portland Metro area info@pyramidheating.com

HEATING OIL

Midway Heating Co. P.503-252-4003 12625 SE Sherman St. Portland, OR 97233

CCB#59382

CCB# 24044

Wolter Van Doorninck,CPCU Elliot, Powell, Baden & Baker P.503-227-1771, F.503-274-7644 1521 SW Salmon, Portland, OR 97205 www.epbb.com wvandoorninck@epbb.com Workman Insurance-Allstate Insurance & Financial Planning P.503-655-2000 1751 Willamette Falls Dr., West Linn, 97068 Allstate Agencies / Sam Workman Titus & Associates Insurance and Financial Srvs Tim Titus P.971-224-5961 ext. 4820 Our Apartment Owners Insurance Program is unlike the Competition http://www.titusins.com Email: titus@titusins.com

INVESTMENT SERVICES

Deluxe Heating & Cooling Brian Ray, P.503-287-6688 www.deluxefuel.com

Peregrine Private Capital Corp P.503-241-4949 5000 Meadows Rd, #230 Lake Oswego, OR 97070 rs@peregrineprivatecapital.com

HEATING OIL TANK

LOCK SMITH

Soil Solutions Environmental Services Tank Locating, Sampling, Decommissioning and DEQ Certified Clean-ups Phone: 503-234-2118 info@soilsolutions-environmental.com Website: www.soilsolutions-environmental.com

HOUSING AUTHORITIES Housing Authority of Portland Jill Smith, P.503-802-8565 135 SW Ash St. Portland, 97204

INSULATION

Goose Hollow Window Co inc Mary D. Mann P.503-620-0898 Energy Trust Trade Ally www.goosehwc.com marymann@goosehwc.com

CCB#53631

INSURANCE

American Family Insurance Auto/Home/ Life/ Commerical Larry Thompson Agency P.503-924-2200, F.503-924-2202 15573 SE Bangy Rd, Ste 220 Lake Oswego, OR 97035 Robinson Financial Group Rita J. Robinson, P503-557-4997 Group & Indiv. Health Insurance State Farm Insurance Paul Toole, P.503-655-2206 6105 W ‘A’ St #B West Linn, 97068 Stegmann Agency Farmers Insurance P.503-667-7971, F.503-666-8110 202 SE 181st Ave #201, Portland, OR 97233 john.lstegmann@farmersagency.com

D&R Masonry Restoration Inc. Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd, Milwaukie, OR 97222 www.drmasonry.coM

Alpha Ecological Pest Control Alexa Fornes PDX800-729-3764 1200 NE 112th Ave Vancouver, 98684 Frost Integrated Pest Mgmt P.503-863-0973 Residential.Commercial.Multi Family www.frostpestfreezone.com NW Pest Control Bruce Beswick P.503-253-5325 9108 NE Sandy Blvd., Pdx, 97220 www.goodbyebugs.com nwpestcontrol@aol.com Orkin Pest Control Dan Wolcott Account Manager & Inspector P.503-384-8384 dwolcott@orkin.com

PLUMBING/DRAIN CLEANING

Pop-A-Lock of Portland & Vancouver 24/7 Residential, Commercial & Automotive P.503-241-4922, F.503-395-2734 8931 SE Foster Rd., #101 Portland OR 97266 thomas@pdxpal.com

MASON CONTRACTORS

PEST CONTROL

CCB# 99196

Apollo Drain P.503-822-6805 apollo-drain.com facebook.com/apollodrain 24 hour emergency service We gladly quote prices over the phone

Liberty Plumbing CCB#176655 Tim Galuza P.503-888-8830 Re-pipe, Repairs, Water Service Remodel Kitchens & Bathrooms MJ’s Plumbing Michael LeFever, P503-261-9155 1045 NE 79th Portland, OR 97213

CCB#36338

MOLD

ProDrain & Rooter Svcs Inc West 503-533-0430 East 503-239-3750 Drain Cleaning/Plumbing www.prodrainpdx.com

MOVERS-HOUSE

Rental Housing Maint. Svcs Gary Indra, P503-678-2136 Fully Licensed to do it all garyindra@rentalrepairs.com

PAINT / PAINTING

Soil Solutions Environmental Services Sewer inspection and repair Phone: 503-234-2118 info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

Real Estate Mold Solutions Ed White, P.503-232-6653 Free inspections, Testing and Remediation www.realestatemoldsolutions.com Emmert Development Co Terry Emmert, P.503-655-9933 11811 SE Hwy 212, Clackamas, OR 97015 G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialistse mail: gandgconstruction@me.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Prof. Interior & Exterior painting garyindra@rentalrepairs.com Richard Hallman Painting CCB# 142467 Rick Hallman P.503-819-1210 Quality Interior Painting Since 1992 hallmanrj@gmail.com Rodda Paint Tim Epperly, P.503-572-8191 tepperly@roddapaint.com

CCB# 163427

PRINTING & PROMOTIONAL PRODUCTS

Inkberry Print & Promotional Logo’d Promotional Products, Signs & More Pamela Maio, P: 503-706-7711 inkberryprinting@comcast.net www.inkberryprinting.com

PROPERTY MANAGERS Action Management Wendi Samperi, P.503-710-0732

The Alpine Group, Inc. Tiffany Laviolette P.503-641-4620 4750 SW Washington Ave Beaverton, OR 97005 www.alpinepdx.com

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon www.rhaoregon.org

RENTAL ALLIANCE UPDATE - December 2014

PREFERRED VENDORS: Dual and Affiliate members support the interest of rental housing through their membership in RHA Apartment CommunityMgmt 2010 Fairview Ave Fairview, OR 97206 P.503-766-3365 www.acmportland.com Associated Property Mgmt Elisabeth A. Reiland, P.503-648-2150 408 SE Baseline Hillsboro, 97123 www.associatedmgmt.com Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste300 Portland, OR 97219 Fox Management, Inc. Tressa L Rossi P.503-280-0241 C.503-750-8124 F.503-280-0242 2316 NE Glisan St Portland, 97232 tressa@foxmanagementinc.com The Garcia Group Ron Garcia, P.503-595-4747 5320 SW Macadam Ste 100 Portland, OR 97239 Gateway Property Mgmt P.503-303-8545 www.gatewaypdx.com Property Management Done Right! Lakeside Property Mgmt Co Michelle Wrege,P.503-828-2283 Finding Home Owners Qualified Tenants www.lakesidepmc.com MicroProperty Mgmt. We focus on the small details P.503-473-3742 jeannie@micropropertymgmt.com Portland Pioneer Properties Tom Shepherd P.503-238-2560 pppropertiesllc@comcast.net Full Service Property Mgmt Prim & Prosperous Property Management 3PM, 503-635-8926 Patricia Turner turnerfp@yahoo.com Uptown Properties Chris Shepard P.520-204-6727 2830 NW 29th Portland, 97210 www.uptownpm.com Voss Property Management Richard Voss, P.503-546-7902 6110 N Lombard St. PDX, 97203 Titus & Associates Insurance & Financial Srvs Tim Titus P.971-224-5961 ext. 4820 Our Apartment Owners Insurance Program is unlike the Competition http://www.titusins.com Email: titus@titusins.com

REAL ESTATE SALES

SEAL COATING

Benge Industries Parking Lot Maintenance Svcs Corey Wilkerson P.503-803-1950 corey@bengeindustries.com Halâ&#x20AC;&#x2122;s Construction Inc. Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR 97045 www.halsconstruction.com halspave@ easystreet.net

Bluestone & Hockley Real Estate Services Cliff Hockley P.503-222-3800 9320 SW Barbur Blvd Ste 300 Portland, OR 97219 Chris Anderson John L. Scott Real Estate P. 503-783-2442 503-783-2442 chrisanderson@johnlscott.com

SEWER

Denise L. Goding Keller Williams Realty P.503-336-6378 C.503-799-2970 www.denisegoding.com

Soil Solutions Environmental Services Sewer inspection and repair Phone: 503-234-2118 info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

Elizabeth Carpenter cris Principle Broker P.503-314-6498, F503-882-8680 Liz@lizcrei.com, www.lizcrei.com

SMALL BUSINESS SUPPORT

HFO Investment Real Estate Greg Frick, P.503-241-5541 1028 SE Water Ave, STE 270, Portland 97214 www.hfore.com J.L. Lutz & Company Jim Lutz P.503-297-7101 F.503-291-7851 www.jimlutzcim.com contactjimlutz@gmail.com

Eaton General Construction CB# 154142 P.503-539-0811 Full Service General Contractor www.eatongeneral.com Paul Davis Restoration Serving Greater Pdx, The Coast & Willamette Valley P.503-427-2671, Em.503-822-5539 www.restorationportland.com

Real Estate Roofing Service Lynn Whitney, P.503-284-5522 Free Inspections, ReRoof and Repairs. www.realestateroofing.com

STRIPING

TELEPHONE

RESTORATION/RECONSTRUCTION

ROOFING

From Here 2 There Helping solve business challenges to reach your goals. Ami Stevens, P.503-407-3663 astevens@fromhere2there.com

Benge Industries Parking Lot Maintenance Services Corey Wilkerson P.503-803-1950 corey@bengeindustries.com

The Garcia Group Ron Garcia, P. 503-595-4747 5320 SW Macadam Ste 100 Portland, OR 97239 www.4-homes.com

Rental Housing Maint Svcs Gary Indra,P.503-678-2136 Fully Licensed to do it all Garyindra@rentalrepairs.com www.roofpdx.com

CCB# 34434

Comcast Business Services Telephone, Internet, Cable & TV Srvs Dave Dronkowski P.503-957-4186 E-mail: dave_dronkowski@cablecomcast.com

WATERPROOFING / CONCRETE REPAIR D&R Waterproofing, Inc. Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd. Milwaukie, OR 97222 www.drmasonry.com

WINDOWS / STORM WINDOWS CCB# 163427

CCB# 149575

Goose Hollow Window Co Inc Mary D. Mann P.503-620-0898 Energy Trust Trade Ally marymann@goosehwc.com goosehwc.com

CCB# 53631

While the Rental Housing Alliance Oregon accepts advertising at face value, it cannot endorse the advertiser or otherwise guarantee the quality of the products or services being advertised. Such guarantees, written or implied, are solely the responsibility of the advertiser.

RADON

Soil Solutions Environmental Services Radon Testing and Mitigation Phone: 503-234-2118 info@soilsolutionsenvironmental.com soilsolutionsenvironmental.com

:RENTAL ALLIANCE UPDATE December 2014

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

www.rhaoregon.org

Mon-Fri 8am to 5:00pm 1205 NE 33rd l Portland OR 97232 503.281.2100 - p l 503.281.5644 - f

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PRSRT STD US POSTAGE PAID PORTLAND, OR PERMIT NO. 655

10520 NE Weidler Portland, OR 97220

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