Guest Service Executive (Info Desk)

Page 1

Bel gr adeWat er f r onti samonument alur banr evi t al i zat i onpr oj ectwor t hUS$3bi l l i on,cr eat i nganew ci t ycent erandanewi nt er nat i onal dest i nat i on.Oursust ai nabl eandmoder nmi xedusedevel opment s ener gi zeanddi ver si f yl ocal economi es. Bel gr adeWat er f r ontt r ansf or mst hi snei ghbour hoodbyi mpl ement i ngt hepr i nci pl esofsust ai nabl edevel opment ,cr eat i ngnew publ i cspaces,i nt r oduci ngbenefit s f ormovi ngpedest r i ansandbr i ngi ngcul t ur alcont entt ot hehear tofBel gr ade. Gal er i j aBel gr adeasnew r et ai l ,di ni ngandl ei sur evenueatt hebankofSavar i ver ,wi l lbeoneoft he f ocalpoi nt sofBel gr adeWat er f r ontandt henewur banhubi nt hehear toft heSer bi ancapi t al . Joi nusandbecomet hememberofGal er i j aBel gr adet eam as:

GUES TSERVI CEEXECUTI VE( I nf oDes k) Bel gr ade

YOURAGENDA: •Ov er seei ngal l r ecept i oni standsecr et ar i al dut i esatouri nf odeskspot soft heShoppi ngMal l •War ml ywel comeandgr eet al l gues t s , cus t omer s , t enant sandempl oy eesof t heShoppi ngMal l •Bet hefir stpoi ntofcont actf oral l guest swhent heyent ert heShoppi ngMal l , det er mi net hei r speci ficneedsanddel i v ercust omerexper i enceabov eexpect at i ons •Answer i ngguestquest i ons, offer i ngguestsuppor t , gui di ngandadvi si ng, f ol l owi ngagendas andscr i pt s •Al wayspr ovi dehi ghestqual i t yofguestser vi ce •Mustactasaconci er geandbeknowl edgeabl eofal l maj orev ent si nt heShoppi ngMal l •Keepi nf odeskt i dyandpr esent abl ewi t hal l necessar ymat er i al s •Answerandf or war dal l cal l si npr of essi onal manner •Recei v e, sor tanddi st r i but edai l ymai l / del i v er i es •Ent erdat aandassi stwi t hot heradmi ni st r at i v et asksasneeded •Fax, scanandfil edocument s •Moni t orofficesuppl i es •Makesuppl yor der swhenneeded •I nchar geofpar ki ngser vi cespayment •Fl exi bl ewor ki nghour s, i ncl udi ngweekendsandhol i days •Per f or m ot herdut i esasneeded

YOURQUALI F I CATI ONS : •Pr ovenwor kexper i enceasaRecept i oni st ,Fr ontDeskRepr esent at i veorsi mi l arr ol e •Pr ofici encyi nMi cr oso OfficeSui t e •Handsonexper i encewi t hofficeequi pment( e. g.scansmachi nesandpr i nt er s) •Bi l i ngualspeaker –Ser bi an&Engl i sh •Pr of essi onala i t udeandappear ance •Excel l entwr ienandver balcommuni cat i onski l l s •Abi l i t yt ober esour cef ulandpr oact i vewheni ssuesar i se •Excel l entor gani zat i onalski l l s •Mul t i t aski ngandt i memanagementski l l s,wi t ht heabi l i t yt opr i or i t i zet asks •St r ongcust omerf ocus •Cust omerser vi cea i t ude •Excel l entcommuni cat i onski l l s

WHATWEOFFER: •Wor ki nani nt er nat i onalenvi r onment •Oppor t uni t yt owor kononeoft hemostpr est i gi ouspr oj ect si nourr egi on •Compet i t i vecompensat i onpackage •Out st andi ngoppor t uni t i esf orcar eergr owt handdevel opment

I fyouar econfidentt hatyoumeett heabover equi r ement sandyouar ei nt er est ed i n devel opi ng yourcar eeri n a dynami ci nt er nat i onalor gani zat i on,pl ease send yourappl i cat i on. Pl easenot et hatonl yshor t l i st edcandi dat eswi l lbecont act ed.


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