Oral Communication
the book of
1.1 Share ideas and Information in group discussions
(study notes) prepared by: jbs-richard/gsd/pmu/2016
Definition: • ‘Interruption’ (plural ‘Interruptions’) commonly known as ‘disturbance, interference or a sudden break in a flow of something’. • In social interaction, interruption refers to an act of cutting in between conversation of others or during someone’s presentation. • Knowing when to and how to interrupt is the key to effective communication with others.
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Introducing someone to others
“Everyone, let me introduce to you…” “Before we start our session today, I’d like you all to welcome our newest member to the group…”
Interrupt when…
instances of when it is appropriate to make interruption
Introducing a new topic •
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“I would like to start our discussion today by directing the attention towards the agenda…” “Let’s all shift our attention towards the matter at hand which need to be addressed urgently.”
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Getting someone’s attention
“Can I have your attention for a while, please?” “Dear audience, I’d like to request for your undivided attention towards my presentation today.”
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Reminding others the time
“Oh, look at the time! I better take leave.” “I’m afraid we’re running out of time for the meeting today.” “I believe it’s time for us to make the final decision on the matter.”
Best not to interrupt when… •
When you are still thinking of ideas
Never interrupt if you haven’t clearly think of things to say.
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examples of situation when interruption might not be appropriate
When others are still actively talking
Interfering • others during presentation might affect the flow as well as other audience’s attention.
When others are excited and motivated
When people • appear excited in their presentation, interruption may decrease their motivation and end up increasing their anxiety level.
When others are giving ‘busy signals”
People will • give “signs” or body language and gestures if they wish not to be interrupted.
When others have more power (courtesy)
It is courtesy not to interrupt superiors in the middle of their conversation.
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When others have less power (dominance) People who have less power have less confidence level in presenting themselves. Give them support by not interrupting when they are presenting.
Interruption techniques
some useful phrases to use when interrupting
May I interrupt here? Excuse me… Sorry to interrupt.. I don’t mean to intrude, but… May I interrupt for a minute? Can I add something here?