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Cummins Planning Customer Tour | VIPAR debuts online marketplace

Implementing the

‘Master’ plan MAKING THE CASE FOR A MASTER WAREHOUSE MAY 2015 |

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Remanufacturing: A second chance for sales 20

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息2015 Meritor, Inc.

Volume 51 | Number 5 | May 2015

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Cover Story

@TPSMagazine /truckpartsandservice Truck Parts & Service

Editorial

Editor: Lucas Deal Online Editor: Jason Cannon Equipment Editor: Jack Roberts editorial@truckpartsandservice.com

Design & Production

Art Director: Richard Street Advertising Production Manager: Anne Marie Horton

Implementing the ‘Master’ plan

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Trucking Media

Vice President of Sales, Trucking Media: Brad Holthaus

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Corporate

Chairman/CEO: Mike Reilly President: Brent Reilly Chief Process Officer: Shane Elmore Chief Administration Officer: David Wright Senior Vice President, Sales: Scott Miller Senior Vice President, Editorial and Research: Linda Longton Vice President of Events: Stacy McCants Vice President, Audience Development: Prescott Shibles Vice President, Digital Services: Nick Reid Director of Marketing: Julie Arsenault

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Feature 18 Master warehouse design tips 20 Remanufacturing: A second chance for sales 22 The green advantage of reman

Departments 1 2 6 12

Editorial Staff Editorials Industry Focus Tech Updates

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Marketplace Classified Ads Product Spotlight Advertisers’ Index

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Editorial | Lucas Deal

An hour a day

By Lucas Deal, Editor lucasdeal@randallreilly.com

O

ne benefit I have in my position is the ability to attend a lot of conferences.

I get to listen to nationally renowned motivational speakers and business consultants. I get to be a fly on the wall at high-level business workshops and training events. I receive advice on selling parts and service, on marketing, on succession planning. You name it.

If someone’s offering tips for improving your aftermarket operation, I’m there.

And afterward, I try to present that information to you.

It’s with that in mind that I relay this recommendation from Bob Greenwood, president and CEO at Automotive Aftermarket E-Learning Centre: “I want you to spend at least two hours per day, uninterrupted, on your business. I want you to really analyze your business and what you do.”

An aftermarket veteran who offers business consulting in the automotive and heavy-duty markets, Greenwood made that statement last month at the HDA Truck Pride Annual Meeting.

I’m sure some of you were there.

For those who weren’t, Greenwood’s statement was received about how you’d expect.

The distributors in the audience were completely receptive to his presentation and business advice. They were engaged, and interested in his thoughts for making their business better.

But when that two-hour figure came

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up … yeah, there was some hesitation.

In an industry as fast-paced and hectic as this one, finding just two minutes of silence can be tricky. Two hours seems nearly impossible.

It’s with that in mind that I offer a compromise. Can you spare an hour?

Maybe you can use that first hour of the day, before the other employees and customers start streaming in? Or maybe you can sneak away as the day winds to a close?

Think about your business.

Is there anything you’d like to improve?

Step away from the action for a bit and survey the scene. Think about what you just witnessed. “How did we do today? How can we do it better?”

I think Greenwood’s advice is sound.

Two hours a day might not be feasible at this moment, but the concept of taking time every day to step back and think about the big picture is a great idea.

Just think about your business. Is there anything you’d like to improve? Maybe a process you know is flawed, but haven’t

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been able to nail down how to fix it?

I’ve got to imagine five hours a week for your thoughts would get you moving in the right direction.

Greenwood admits change is difficult.

It can take months to build a strategy for improvement and years of implementation before you reap the rewards.

He admits that can be discouraging, but says that’s what needs to be done to drive real change and improvement.

And Greenwood believes change is absolutely coming to the heavy-duty aftermarket.

He cites shifting customer purchasing trends as one area where change is most visible. Customers today don’t just want parts, they want solutions. They want to be able to turn to you the instant they have a problem, and they expect you to immediately respond.

If your business isn’t capable of doing that, Greenwood says it doesn’t matter how impressive your product offering is or how low your prices are. That customer isn’t coming back.

So take a second to look at your calendar. See what’s on the docket for today and the rest of this week. Do you have an hour free?

Do you think it’s worthwhile to spend that time analyzing your business?

Greenwood says “history has never been kind to people that want to stay the status quo when there is dramatic change taking place.”

If he’s right, it will be an hour well spent.

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Editorial | Jason Cannon

When the truck becomes your customer

By Jason Cannon, Online Editor jasoncannon@randallreilly.com

T

here’s a very real chance in the not-too-distant-future that the way some of your customers look will change.

They will get taller, wider and a lot heavier.

E-commerce is an increasingly popular option because it allows the customer to order what they need at their convenience, but I think there’s a more convenient method on the horizon.

Eventually, trucks will place parts orders themselves.

Tractors are already capable of communicating faults to drivers and fleets, but it’s only a matter of time before the truck takes it a couple steps further.

The next great wave in truck maintenance will be in prognostics; technology that allows the truck to communicate that a failure event is imminent, but has not yet occurred.

Such technology would allow fleets and drivers to have a repair made before the truck actually breaks down and potentially slash downtime down to practically nothing. Or as close to nothing as you can reasonably get.

Once prognostic technology arrives on a wide scale and gets refined, I would fully expect the truck to place the order for the needed part without much human interaction.

That’s not to say the truck will be reaching out to you directly. But if the truck communicates back to the fleet that it is about to experience a failure of X-part number and can talk to the

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software that manages the fleet’s parts inventory — or communicate with the vendor’s software — that’s about a streamlined as you can get.

A service ticket could be generated in a matter of seconds, and it wouldn’t require a person to actually touch anything.

If each time a part is ordered by the truck and picked by the fleet, and you knew it needed to be replaced, that could practically eliminate rush orders.

Tying your software capabilities into this process could really streamline selling.

If each time a part is ordered by the truck and is picked by the fleet, and you knew it needed to be replaced, that could practically eliminate out of stock items and rush orders.

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You could simply replenish the parts as they are used.

And with prognostics, since the failure event has yet to occur, you could become an increasingly valuable supply resource.

The part isn’t needed right away since the truck isn’t sitting on the side of the road. That gives you more time to order the parts you need that you may otherwise not keep on hand, without the significant risk of having a disappointed and inconvenienced customer.

If you’re able to embed yourself deeply with the fleet, you could get a clearer picture of what your customers are really dealing with and become a more valuable tool in the repair process.

You’re no longer just a vendor. You’re providing backup. You’re part of the team.

And if you’re also the one making the repairs, you get a part number and schedule a repair without an angry driver who just pulled in breathing down your neck.

You might now have to juggle technician time as aggressively as you do now because you can now actually better manage a downtime event.

The shop efficiencies this process could afford your business are practically limitless, and with better efficiencies comes better profits.

The transition to this process probably won’t be painless (or free), but I believe it will pay lots of dividends in the end, including a closer relationship with your customer — the truck.

Industry Focus

Dealer News East Manufacturing has named Great Western Leasing & Sales Inc. in Fontana, Calif., as an authorized East dealer.

Charlotte-based Advantage Truck Center will build a 44,000-sq. ft. facility in Guilford County, N.C., near Volvo Trucks’ North American headquarters.

Rihm Kenworth has opened a new parts and service location in Lake Elmo, Minn.

Truck Enterprises, Inc., has started construction on its new facility in Hagerstown, Md.

TEC Equipment has opened a new 48,000 sq. ft.

TEC Trailer location in Portland, Ore.

Ward International Trucks has opened a new facility in Tallahassee, Fla.

Tampa, Fla.-based Messina Truck Center has been named Mitsubishi Fuso Truck of America, Inc. North American Dealer of the Year, and North American Parts Dealer of the Year. Jim Reed’s Truck Sales, Cortlandt Manor, N.Y., was named the company’s North American Sales Dealer and Service Dealer of the Year.

Truck Centers, Inc. Tech Wins Detection Award Redline Detection has named Rob McNees of Truck Centers, Inc. (TCI) as the winner of its 2015 Redline Rock Star Performance Award.

McNees, a top tier ASE Master Certified heavy-duty truck technician, has worked at Truck Centers, Inc. for 28 years in St. Louis, Mo. He was selected by the Redline Technical Advisory Board as the winner and received more than $4,000 in cash and prizes from Redline Detection.

As the proven top technician at TCI, McNees was nominated by manager Jim Pennington for his exceptional mechanical abilities and dedicated hard work.

“I am honored to be selected for the 2015 Redline Rock Star Performance Award,” says McNees. “I’m confident the new Redline tools we received as part of my prize will be very helpful in diagnosing intake and exhaust leaks.”

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T R U C K PA R T S & S E R V I C E | M a y 2 0 1 5

Cummins Holding Customer Tour Cummins will hold a Redefining Tour this summer to showcase its products and technologies available for customers in the North American truck market.

The tour will feature a fleet of Cummins ISX15-powered heavy-duty trucks, and will visit dozens of cities across the United States and Canada.

“We are very excited to announce the 2015 Redefining Tour,” says Amy Boerger, vice president, North American engine business at Cummins. “The Cummins powered fleet not only demonstrates our products in a real-world application, it also allows us to bring the product demonstrations and displays directly to our customers – some of whom we don’t have the opportunity to engage with on a regular basis.”

During the tour, Cummins says customers will have an opportunity to interact with Cummins experts to learn about current and future products and technologies.

Industry Focus

Truck Trailer & Equipment Adds New Location Truck Trailer & Equipment has opened a new location in Baton Rouge, La. The new location gives the company five locations across Tennessee, Louisiana and Mississippi.

Truck Trailer & Equipment has been servicing the commercial vehicle marketplace across the state of Mississippi since 1967. The greater Baton Rouge market area has a strong demand for commercial vehicle products and the customer support to service the increasing demands of the growing port authority network and major highway expansions, along with

the robust agricultural and off-highway businesses, the company says.

Truck Trailer & Equipment is owned by the Hollingsworth Group and is a

proud member of HDA Truck Pride. The company’s management team includes David Hollingsworth, president and John Waits, CFO.

Registration Open For Heavy Duty Leadership Course Northwood University and its University of the Aftermarket program has opened registration for its 2015 Heavy Duty Leadership course, July 12-17, 2015, at Northwood’s Midland, Mich. campus.

The University of the Aftermarket says the program is a residential executive development program designed for early to mid-career, management-track heavyduty professional in all market segments.

The Heavy Duty Leadership experience includes a blend of industry research and market analysis, discussion and debate of new challenges and competitive strategies, individual skills training in team management, leadership roles, strategic thinking and planning, insight into supply-chain solutions and industry trends, as well as engaging presentations by industry leaders.

Correction

Sharing technical expertise to take your fleet farther SKF provides more than just premium solutions that improve wheel-end reliability and driver safety. We’re also a resource for the latest technical, product and industry information and training. Delivering valuable knowledge and a broad range of solutions, we take the world’s top fleets farther. Find out how we can do the same for you.

Contact your SKF distributor or visit www.vsm.skf.com.

www.skfpartsinfo.tv

The March issue of Truck Parts & Service incorrectly listed Carlos Hungria as the new president and CEO at Bendix. Hungria remains the company’s COO; and Bendix is bringing in another person for its president and CEO role.

Truck Parts & Service regrets the error.

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SKF Trucknowledgy

@skfpartsinfo

The Power of Knowledge Engineering ® SKF is a registered trademark of the SKF Group | © SKF Group 2014

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7/24/14 7

9:38 AM

Industry Focus

THIS YEAR’S ACTIVITIES: FREE TRUCK PARKING

• Shuttle bus transportation to convention center • Showers, food vendors and exhibitor demos • RV parking (no hook-ups)

This pavilion will provide products, information, free services and education to assist you on the road to better health.

• Free health screenings • Cooking demos • In-cab fitness demos • Healthy food options • Health-related vendors

EDUCATION

• Texas Trucking Association seminars • Partners in Business workshops

RECRUITING PAVILION

• Expanded pavilion with more recruiters • Find your next job • Learn about fleet driver packages

OVERDRIVE’S PRIDE & POLISH • Celebrating their 25th anniversary, Pride & Polish sets the standard for truck beauty contests • Enter your truck to compete at PrideandPolish.com and be part of the National Championship Series • Show trucks from across the country on display

Distributor Of The Year Nomination Period Now Open Truck Parts & Service has opened the nomination period for its 2015 Distributor of the Year award.

The Distributor of the Year nomination process is open to the entire trucking industry, and all distributors in the United States and Canada are eligible for the award.

Interested parties may nominate up to three distributors at www.dotynominations.com through Friday, June 26, 2015.

Once the nomination process is complete, Truck Parts & Service will release its five finalists in July.

GenNext Adds To Website GenNext introduces a new feature to its website, GenNext University.

GenNext University is designed to be a central repository of educational content to help develop the skills and abilities of organization members, GenNext says.

Current content includes recent webinars with keynote speakers Jim Pancero, David Wheatley and Nancy Friedman.

People In The News

PRIDE & POLISH STAGE

Stage hosting numerous sessions that will excite and educate: • Truckers Got Talent contest • Pride & Polish award presentation

RED EYE RADIO

• Daily meet and greets and celebrity appearances • Live performances at the booth • Prize giveaways and drawings

REGISTER NOW! TRUCKSHOW.COM 8

GenNext University can be found by visiting www.gennexthd.com and clicking on the GenNext University tab and entering the site password.

Paid GenNext members have been provided the password to the site via email, and interested parties and unpaid members can receive access by signing up for GenNext.

T R U C K PA R T S & S E R V I C E | M a y 2 0 1 5

Michael Christodoulou is the new president and COO of Walter Surface Technologies.

Bill Betts has been named president and COO at Betts Company. Former Christodoulou president Mike Betts remains the company’s CEO and Chairman of the Board.

Denise Rondini has joined Marx Group Advisors as vice president and member of the company’s Rondini Advisory Board.

Volvo Group has dismissed Olof Persson as its president and chief executive, and plans to hire Scania boss Martin Lundstedt to lead Volvo Trucks.

Volvo Financial Services also has appointed

Marcio Pedroso as president of its Americas Region.

Henning O. Bruns is the new general manager for the DTNA truck manufacturing plant in Bruns Cleveland, N.C. Double Coin has named Rico Austin as Regional Sales Manager for its Southwest Region, and Bill Telefonow as Regional Sales Manager for its Canada Region.

Centric Parts and AP Exhaust Technologies have announced a joint board agreement between the two companies. AP Executive Chairman Vange Proimos will join the Centric Parts Board of Directors, and Centric President and CEO, Dan Lelchuk, will join AP board.

MERA has hired Brian Hall as senior director, membership and sales.

It’s trucking’s family reunion

Registration is now open!

Register now to see what’s new in the trucking industry’s big family of manufacturers, suppliers, and much more including: • More than 500,000 square feet of equipment, products, and services • Over 50,000 trucking professionals at the show • Over 500 industry-leading exhibitors on the show floor #GATS #TruckShow

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FREE ADMISSION WHEN YOU PRE-REGISTER! Register online at TruckShow.com or call 888-670-7549.

Kay Bailey Hutchison Convention Center Dallas August 27-29, 2015

Thursday, August 27, Noon – 5:00 p.m.

Friday, August 28, 10:00 a.m. – 5:00 p.m.

Saturday, August 29, 10:00 a.m. – 5:00 p.m.

REGISTRATION SPONSORED BY

Industry Focus

Truck Parts & Service Calendar Event information can be submitted at: www.truckpartsandservice.com/story-ideas/

May 30-June 2 Heavy Duty Aftermarket Canada Conference, Markham, Ontario Aug. 26-27 Commercial Vehicle Outlook Conference, Dallas Aug. 27-29 Great American Trucking Show, Dallas Sept. 12-16 CVSN Aftermarket Distribution Summit, Newport, R.I. Sept. 21-24 TMC Fall Meeting & SuperTech Competition, Orlando

VIPAR Debuts Online Marketplace VIPAR Heavy Duty has launched VIProParts. com, an online marketplace for buyers to purchase heavy-duty truck parts.

The website is a full-featured online store where end users can find the industry’s leading brands of high quality aftermarket products, which are then delivered via the VIPAR Heavy Duty network of participating distributors, the company says.

“We’ve designed the site with simple navigation, intuitive menus, and robust product search capabilities to enable buyers to shop and purchase parts easily when it best suits them,” says Jeff Paul, director of marketing for VIPAR Heavy Duty. “The online marketplace is an extension of our philosophy of having the right people, with the rights parts, in the right places to best serve our customers.

“In this case it is continuing to provide the high quality components customers demand through the local distributor who adds value through their knowledgeable sales and parts specialists with the ease of purchasing online.”

FleetPride Completes Acquisition Of Pardo’s Truck Parts FleetPride has acquired the assets of Pardo’s Truck Service Parts Warehouse, Inc. in Kearny, N.J. Earlier this year, FleetPride purchased six other Pardo’s locations in the New Jersey, Pennsylvania and Maryland markets, and secured an option to acquire the Kearny location at a later date.

“Adding this Pardo’s location in Kearny to FleetPride’s system represents one more step toward our goal of establishing an integrated network of branches in the northeastern U.S. that are conveniently located for our customers,” said Kevin Peters, CEO at FleetPride. “FleetPride now has 66 branches throughout this strategically important region.”

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Minimizer Announces Anniversary Contest Winners Chris Coplan and A. Beaumont Transport won Minimizer’s 30th Anniversary Sweepstakes, completing a contest that spanned the second half of 2014.

Coplan, a cattle farmer from Henry, S.D., won the $15,000 Owner/Operator prize. A. Beaumont Transport, headquartered in Quebec, Canada, won the $15,000 Fleet prize.

“Our customers have been incredibly supportive since my dad started the company in 1984,” says Craig Kruckeberg, Minimizer CEO. “I can’t think of a better way to celebrate our 30th anniversary than by giving back to them.”

Retread Tire Association Growing The following companies are the newest members of the Retread Tire Association (RTA): Nol-Tec Systems, Lino Lake, Minn.; New Pride Corporation, Oakland, Calif,; Heavy Duty Tires, LLC, Lake Worth, Fla.; TC Rubber, Inc., Burnsville, Minn,; and Omoigawa Butsuryu Company, Ltd., Japan, Recauchutagem Nortenha, Portugal; Tatko Servis Kaucuk Otomotiv Ticaret, Turkey; Turkey Retreader Association, Turkey.

“We continue to be very pleased and gratified at the amount of support our exciting new association continues to receive from retreaders and others in the retread and tire industries,” says Harvey Brodsky, managing director of the Retread Tire Association.

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Tech Updates

TIPS FOR REMOVING FROZEN BRAKE DRUMS

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ebb Wheel has released a technical bulletin offering advice for removing frozen brake drums.

Webb Wheel describes a frozen drum as a drum that has corroded and molded together with hub pilot pads.

When removing a drum in this situation, the company says it is important to follow a simple set of instructions to ensure technician safety and minimal component damage.

Webb Wheel describes its steps as follows: Apply corrosion penetrant between the drum and hub mating surfaces.

SAFETY RECALLS Blue Bird is recalling certain model year 20132016 All American A3FE, A3RE, T3FE, T3RE, and D3RE school buses manufactured June 28, 2012, to Sept. 25, 2014, and 2013-2016 Vision BBCV school buses manufactured June 9, 2012, to Sept. 30, 2014. Incorrect fasteners may have been used to secure the seat gusset reinforcement to the side wall resulting in the seat belts being improperly anchored. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 210, “Seat Belt Assembly Anchorages.” If the seat belts are improperly anchored, there is an increased risk of occupant injury in the event of a crash.

Daimler Trucks North America is recalling certain model year 2015 Freightliner Cascadia, Business Class M2, 108SD, 114SD, 122SD, Coronado, Western Star 4700, and Western Star 4900 trucks manufactured Oct. 6, 2014, to Feb. 16, 2015, and equipped with Haldex Life Seal brake chambers. The affected vehicles may experience brake drag due to an improperly seated diaphragm in the brake chamber. While traveling at highway speeds, brake drag may cause loss of vehicle control, increasing the risk of a crash.

DTNA is recalling certain model year 20142015 Western Star 4700, 4900, 5700, and 6900 trucks manufactured from July 23, 2013, through Dec. 4, 2014, and equipped with certain Kidde disposable handheld fire extinguishers.

These fire extinguishers may not fully discharge as designed when the lever is repeatedly pressed and released. In the event of a fire, if the fire

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Allow enough time for release of frozen joint.

Use the proper tool to remove the brake drum (there are many devices available designed to remove brake drums, such as jaws, clamps and drum pullers).

While this removal process can be more costly up front, Webb Wheel says the added cost to acquire the appropriate tool for removing stubborn brake drums will save money in the long run. The company also notes any drum that has been impacted in order to “break it loose” during removal should be replaced with a new Webb drum.

The following are safety recalls issued by the National Highway Traffic Safety Administration:

extinguisher does not work correctly, there is an increased risk of injury to the truck occupants.

Mack Trucks is recalling certain model year 2012-2015 CXU trucks manufactured Feb. 4, 2011, to Dec. 23, 2014, and equipped with an air release fifth wheel latch. The affected vehicles have a switch to release the fifth wheel latch that may inadvertently be pushed and cause the trailer to unintentionally disconnect from the tractor after the parking brake has been released. An inadvertent decoupling of the trailer from the tractor may increase the risk of a crash.

Mitsubishi Fuso Truck of America is recalling certain model year 2014-2015 FEC72 vehicles manufactured Nov. 8, 2013, to Jan. 28, 2014, and 2012-2015 FEC92 vehicles manufactured April 22, 2011, to Feb. 1, 2014. On the affected vehicles, the lower engine timing chain bolt may have been insufficiently tightened during assembly. A timing chain bolt that was not properly tightened may result in an engine oil leak, possibly causing the engine to seize, increasing the risk of a crash.

Motor Coach Industries (MCI) is recalling certain model year 2007-2010 MCI E4500 and J4500 motor coaches manufactured Nov. 21, 2006, to August 27, 2009, and equipped with certain Recaro Automotive Seating Ergo M bus driver seats. The affected seats were manufactured in a way that the tether bar may push into the retractor panel door and potentially interfere with the seat belt locking mechanism. If the seat belt locking mechanism does not function

T R U C K PA R T S & S E R V I C E | M a y 2 0 1 5

as intended, the bus driver may not be properly restrained, increasing the risk of personal injury in the event of a crash.

Navistar is recalling certain model year 20152016 International 9900, DuraStar, LoneStar, PayStar, ProStar, WorkStar and 2015 International TranStar and IC Bus CE vehicles equipped with a Haldex air braking system. The affected brake actuators may have been manufactured with an incomplete attachment of the internal rubber diaphragm to the actuation mechanism.

This could cause dragging or overheated brakes.

If the brakes drag and overheat there is an increased risk of a wheel end fire.

Navistar is recalling certain model year 20152016 IC RE school buses manufactured Nov. 4, 2014, to Dec. 23, 2014. In the affected vehicles, the air brake hose for the front wheel service brakes may contact the tires when the steering is fully turned. Contact with the tire may result in hose abrasion, resulting in an air leak, causing the vehicle to pull to one side when braking and/ or requiring extra distance to stop the school bus.

Either condition may increase the risk of a crash.

Paccar is recalling certain model year 2015-2016 Kenworth T680 and T880 trucks manufactured Nov. 17, 2014, to Jan. 5, 2015. The affected vehicles are equipped with Meritor MT-40-14X rear drive axles that may circulate an inadequate amount of lubricant to the wheel end hub assembly.

Without adequate lubrication to the wheel end hub assembly, the bearings may fail prematurely, increasing the risk of a wheel-end fire or crash.

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SOLO ADVANTAGE™ SELF-ADJUSTING CLUTCH The Solo Advantage Self-Adjusting Clutch features exclusive technology that keeps the clutch in constant adjustment. It also features spring-loaded cams that adjust for proper clearance with every disengagement.

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If you replace a truck with hydraulic linkage with anything other than a Solo Advantage, it is difficult for the driver to detect the need for adjustment. A clutch operating out of adjustment creates excess heat and friction, which diminish clutch life. If unaddressed, this results in damage to the clutch and hydraulic release system components. visit roadranger.com/clutch ©2015 Eaton. All rights reserved.

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The reliability of a new clutch at the price point you need. Features aftermarket specific facings, a visible wear indicator and a 25,000-mile lube interval for linehaul applications.

Solo and Easy Pedal Remans are built to Genuine OE specs but priced for savings. The ValueClutch line is everything you expect from a new clutch at about the same price as a non-genuine clutch. visit roadranger.com/clutch

By Lucas Deal, Editor lucasdeal@randallreilly.com

Cover Story

Implementing the

‘Master’ plan 14

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Cover Story

Making a case for adding a master warehouse to a distribution business

T

here’s nothing worse than discovering you don’t have a place to store something you need. It can happen to anyone, but when it happens in the aftermarket it’s more than just a point of frustration.

It can negatively impact a business.

Master warehouses are one option for distributors working to eliminate this problem.

Built as standalone parts distribution centers (PDC) with no retail component, master warehouses give distributors the ability to stock large reserves of the products they carry in their stores in a location that is both close and easily accessible.

They provide distributors space they so desperately need.

But the advantages of master warehouses aren’t limited solely to the number of shelves. There are several other advantages that make master warehouse facilities a sound investment for an aftermarket operation.

Arguably the biggest selling points are found on the bottom line.

A master warehouse requires an upfront investment, but that expense can be recouped over time. Master warehouses save distributors a small fortune in inventory purchasing expenses.

There are two reasons for this.

– Don Devany, senior vice president at Betts Company Don Devany, senior vice president at Betts Company, says one reason is a master warehouse offers a distributor the space necessary to buy in bulk. Many aftermarket suppliers offer discounted rates to customers willing to purchase an entire truckload of products (or product categories) at one time.

Space constraints mean bulk orders are nearly impossible for most distributors’ retail stores. But with a master warehouse functioning as an intermediary, a distributor can suddenly take advantage of bulk purchase rates.

Such is the case at Betts Truck Parts, where Devany says the company routes bulk purchases through its Fresno, Calif. warehouse distribution center. High-volume items are received as bulk orders, broken down and redistributed to each of the company’s eight locations, while slower moving parts are stored in the PDC until necessary. “[Our PDC] allows us to maximize our purchasing power and pass on the most competitive prices to our customers,” Devany says.

He adds another benefit of bulk ordering is the positive impact it has on freight rates,

[Our PDC] allows us to maximize our purchasing power and pass on the most competitive prices to our customers.

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Cover Story both into and out of a warehouse facility.

Aftermarket suppliers also sometimes offer discounted and/or pre-paid freight rates on stock orders. Betts Truck Parts likes to take advantage of those rates and ship inventory directly to a location, but Devany says that’s not always possible.

In situations where one location lacks the space or need to accept such a shipment, the order is sent to Fresno.

“Our philosophy is to store large quantities and ship small quantities,” Devany says. “If we can get pre-paid rates to ship a stock order we’ll do that, but when we can’t we are fortunate to have the PDC as another option.

“We believe it’s more affordable to make the bulk buy and then distribute the necessary quantities to our locations through the PDC.” FleetPride, which typically orders in bulk to its five regional distribution centers, says minor discounts on freight start adding up quickly when purchasing volumes are high. The benefit to slow-moving items isn’t something to be overlooked, either.

Over time it can be cheaper to purchase a product in bulk and store surplus

FleetPride has regional distribution centers in Grapevine, Texas, Bolingbrook, Ill., North Haven, Conn., Lawrenceville, Ga., and Visalia, Calif., that serve its more than 260 branch locations.

than to pay elevated freight rates to rush order one component whenever it is needed.

The other warehouse-related freight advantage comes in the replenishment of retail facilities.

Routing all product orders to a warehouse distribution center allows

Betts Truck Parts has a master warehouse in Fresno, Calif., that allows the distributor to congregate parts for stock orders together into single shipments, greatly reducing its overall freight costs.

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an aftermarket business to combine a location’s stock order into one shipping event, rather than a series of deliveries to the location from each supplier.

“We can put everything a location needs on one truck,” Devany says.

That’s an advantage suppliers have keyed on as well, says Doug Sunkel, executive director for Cummins Global Logistics.

Cummins operates North American master warehouses for its engine (Memphis) and filtration (Walton, Ky.) business, but also has eight regional warehouse locations throughout the continent stocked with both parts categories.

Sunkel says those locations and their distribution centers are able to mix and match several product orders at once to fill a truck and take advantage of peak shipping rates.

“That’s the whole purpose of the flow of the network,” he says. “To allow each level of distribution or dealer to order only what they need in the quantity they need.”

These freight expense advantages also

Cover Story

That’s the whole purpose of the flow of the network.

To allow each level of distribution or dealer to order only what they need in the quantity they need.

– Doug Sunkel, executive director for Cummins Global Logistics

come in handy when rush orders appear, says John Devany, Betts Truck Parts sales manager. It’s much more affordable for Betts Truck Parts to rush order a product from its Fresno location than from a supplier’s warehouse, which could be anywhere in North America.

“With Fresno, we’re able to fill our pipeline and respond quicker to those rush scenarios,” he says. “We can react overnight and get any product back in our store the next day.”

The financial benefits of a master warehouse also can become a springboard to other sales opportunities, says Jeff Sandt, vice president of product development at HDA Truck Pride.

Sandt and Shawn Shumaker, vice president of program management, work together to stock and manage HDA Truck Pride’s CV Logistics warehouse.

Shumaker says CV Logistics is a 20,000 sq. ft. facility in St. Louis that operates solely as a source for HDA Truck Pride members interested in bolstering their product offering.

But unlike a warehouse owned by an individual member, which would be filled with products a member already carries, the duo says their facility offers what members are missing. In short, CV Logistics stocks what distributors don’t have — either intentionally or unintentionally — and offers them at cost and at quantity levels that work in each member’s business, Sandt says.

“CV Logistics provides product for our members in a relatively noncompetitive environment for our vendor partners,” says Bill Burns, COO at HDA Truck Pride.

Sandt says shop supplies, vehicle

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Cover Story accessories, tools and counter impulse items are some of CV Logistics’ topselling products.

“We try to get our members to look outside the box and look at different types of products that they can sell and provide to their customer base,” adds Shumaker.

The warehouse has been a welcome resource for Dan Bond, president at A-1 Truck Parts.

“I’m very limited in the space I have in my location’s warehouse,” Bond says. “[CV Logistics] helps me and allows me to not be out of those popular numbers.

“I’ll sometimes make the same order three or four times a week and within 24 hours the shipment is coming back to me.”

I’m very limited in the space I have in my location’s warehouse.

[CV Logistics] helps me and allows me to not be out of those popular numbers.

– Dan Bond, president at A-1 Truck Parts

And the flexibility master warehouses offer distributors in trying new product lines isn’t limited to chrome accessories and wiper blades. Distributors also can

Cummins has facilities in Memphis (above) and Fort Walton, Ky., that distribute all of the company’s engine and filtration products.

use master warehouses to run trials of hard parts as well.

FleetPride says its corporate method for adding new products lines is to stock small quantities in its distribution centers while its locations market the new component, and then add units at the retail and warehouse locations as sales begin to rise.

This ensures the point-of-contact locations aren’t forced to take on more than they can sell, or stock, and allows the company to have a healthy product reserve if the product is an immediate hit.

That latter point is incredibly important, because Bond says free space in the average independent distributor location is limited.

Don Devany says Betts Truck Parts builds inventory at each of its locations based on the sales and customer makeup at each store. Major product lines and categories are available at each facility, he says, but volume is not always the same.

The same is true at FleetPride.

The company says it is establishing

core product assortments at all of its locations, but the availability of specialty, rare or legacy parts varies at each facility.

This ensures each location can meet the different needs of local, regional and national customers, the company says.

Distribution centers also give stores a safety valve when an inventory becomes askew. Don Devany cites Betts’ policy allowing locations to return product back to its Fresno facility when necessary.

And a maximized inventory means maximized sales opportunities.

“It really helps keep [store inventory] fresh and keeps our inside and outside counter people aggressive,” he says.

Cummins has a similar agreement between its master and regional warehouse locations, Sunkel says.

“The purpose of our regional facilities is to maximize the availability of parts in close proximity to our customers,” he says. “If one of those locations somehow acquires additional inventory we advise them to return it so they can maintain a much healthier mix of products.”

Things to consider when designing a master warehouse TriFactor Distribution Solutions has produced a white paper offering tips for designing and building a parts distribution center. The company says three keys to success include: Expansive Storage Medium: Ensure your facility has the space to store not only high-moving products, but also slower-paced items you may only turn a few times a year.

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Efficient Order Picking: Group SKUs and product categories together to allow efficient order picking. Train employees on the best methods to move through the location.

Scalability and Flexibility: Save open space for product expansion.

A master warehouse can fill up just as fast as a retail facility if it is designed without considering future business growth.

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By Lucas Deal, Editor lucasdeal@randallreilly.com

Service Bay

A second life

Remanufacturing gaining market share as green initiatives trickle into the aftermarket

R

emanufacturing has served a purpose in the heavy-duty aftermarket for a long time.

But after decades of being categorized with rebuilt and repaired components as the modest, low-cost option in the aftermarket parts food chain, remanufacturing recently has been invigorated.

Suppliers have zeroed in on the process as a way to offer high-quality, proven and environmentally friendly products at competitive prices, which has helped vehicle owners realize the value that can be found by thinking outside of the ‘OE genuine’ box.

This transition’s impact on the aftermarket has been substantial.

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MacKay & Company research indicates factory remanufactured parts accounted for 18 percent of all U.S. aftermarket sales in 2014. Combined with localized remanufacturing and rebuilding sales, that number jumps to 32 percent, and is nearly ten percent higher than the market share those same categories totaled three decades ago.

In addition, Federal legislation promoting the use of remanufactured products for government fleet vehicles now exists in both houses of Congress, and public support for recycling, remanufacturing and other green practices is at an all-time high.

The aftermarket has been hit by a green

T R U C K PA R T S & S E R V I C E | M a y 2 0 1 5

wave, and with it, a great sales opporunity.

Distributors looking to profit from the green revolution entering the trucking industry today require an ability to promote the value of remanufactured products, as well as the management skills to source the cores necessary for the industry to exist.

Marketing the value of remanufacturing Quality control is the biggest selling point for remanufactured products in the heavy-duty aftermarket today, says Henry Foxx, director of remanufactured products at Bendix.

Remanufacturing does not equal

Service Bay

Fitzgerald Glider Kits use Eaton remanufactured transmissions (shown in the foreground) in assembly of its popular gliders.

rebuilt, and Foxx says most reman components available from OEs today are tested against the same quality standards as their new aftermarket counterparts.

“We are able to replicate [our OE] process for our remanufacturing,” he says. “We know all of the quality checks that must be done and have standards built in place to ensure that quality is built into our remanufactured products.”

“We don’t have two sets of standards,” adds David E. Kish, director of quality and reliability, remanufacturing at Allison Transmission. “We know the specs for a brand new Allison transmission and we make sure our [reman product] is going to perform up that standard.”

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Those quality checks start with cores.

Foxx says any core that returns to the Bendix assembly line is treated the same as unused raw material.

The same is true at Meritor, says Tim Bauer, the company’s director of remanufacturing.

Bauer says all cores returned to Meritor immediately undergo a visual inspection and several performance tests. Passing cores are then cleaned and returned to their original state, where they are again tested for shape and strength before officially entering the remanufacturing line.

“We spend a lot of time looking at cores when they come back to us,” he says.

“Even the cores that fail, we drill down and try to determine why it failed, and if there’s something we can do to ensure that doesn’t happen again to any others.”

The assembly strategies found in the OE arena offer another selling point for remanufactured components.

The reman components available in the market today only fall into said category because a core is used in place of more expensive raw materials, says Bauer. The friction material and kitting assembly components that accompany a remanufactured brake shoe, for example, are all new.

Bauer adds that those new components only further enhance the

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Service Bay

performance of the remanufactured shoe, since they also are required to meet new manufacturing standards.

And all of these quality standards are further confirmed with end of the line testing.

Every remanufactured transmission Eaton produces must pass tests identical to what are performed on new products, says Bill Fouch, the company’s NAFTA aftermarket marketing manager, transmissions.

“Quality standards are of upmost importance to us,” he says. “We want customers to get what they are paying for.”

Fouch adds meeting those OE standards is more than just lip service.

A remanufactured part backed by a well-respected OE brand name is a powerful chip in the face of customer skepticism, he says.

“When quality is what you’re going

to hang your brand on it has to be there for everything. Just because a product is remanufactured doesn’t mean you can deliver something that’s going to fall apart,” he says.

Sam Tuley agrees. The BorgWarner regional sales manager says his company’s reman and new turbochargers are nearly indistinguishable in both appearance and performance.

“We are always cognizant of our brand, and that everything we remanufacture must be of the highest quality to live up to that,” he says.

Another key selling point for reman in today’s market is price.

The most rigorously tested, OE-equivalent reman products are comparable in price to all-makes aftermarket alternatives, and are significantly less expensive than premium aftermarket product lines.

For vehicle owners facing increasing

Remanufacturing is more than a hard parts enterprise. A tire casing can be stripped and retreaded for multiple uses as well.

costs in other areas, reman is a welcome respite.

“I think the value proposition for reman is very strong,” says Gene Damron,

The green advantage of reman Remanufacturing is an incredibly green process, but when it comes to aftermarket sales, the environmental benefit is still an afterthought for most customers.

“I think reman is gaining marketshare because many vehicle owners see the products as a costefficient alternative and functionally-equivalent to new,” says Gene Damron, general manager for Global Parts Network (GPN), LLC. But the fact that reman products are so environmentally friendly is a bonus, since the global push toward reman, recycling, and other environmentally-conscious production options isn’t going away.

“The population is getting greener and greener every day,” says David E. Kish, director of quality and reliability, remanufacturing at Allison Transmission. “That’s not going to change.”

And reman’s green benefits are unquestionable. “[Manufacturing] a new medium truck tire

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Remanufacturing also offers great environmental advantages. Retreading, for example, requires twothirds less oil than the production of a new tire. requires 22 gallons of oil. It takes only seven gallons of oil to retread a truck tire,” says Todd Labbe, general manager, retread at Goodyear. “Millions of

T R U C K PA R T S & S E R V I C E | M a y 2 0 1 5

truck tires that would end up in landfills or scrap tire piles continue to deliver excellent performance for many more miles, thanks to retreading.”

Service Bay

general manager for Global Parts Network (GPN), LLC, a division of VIPAR Heavy Duty. “It is definitely gaining support in the market, and there was a time where that was not the case.”

Reman allows vehicle owners to get the most bang for their buck, says Todd Labbe, general manager, retread at Goodyear.

“In today’s competitive marketplace, retreads continue to be a viable alternative for cost-conscious fleets and owneroperators.”

magic happens,” says Bauer. “You can sell a lot of parts but if you don’t do that well you can get flipped from a total cost standpoint.”

Tuley says BorgWarner uses a grading scale, available to all distributors, to reimburse its distributors for cores. He says this transparency minimizes conflicts over core analysis and values.

“When the core criteria is followed customers don’t have any problems,” he says.

And when combined with a sales force willing to sell reman, Brake shoes are the most popular remanufactured parts in today’s Core management all the pieces are in place for an aftermarket.

Becoming a successful remanuaftermarket distributor to thrive. factured parts distributor also requires cores to a manufacturing facility force the The green wave may have reached the an ability to manage the cores that drive remanufacturer to waste time inspecting heavy-duty aftermarket later than other reman production. cores of no value. They also negatively industries, but now that it is here suppliThe industry does not exist without impact their own profitability by paying ers don’t expect any slowdown. them. a core deposit to a customer who doesn’t So long as average vehicle age and new Damron says the GPN’s Coman deserve one; and are unable to recoup the vehicle costs remain high, reman will Centers rely on VIPAR Heavy Duty’s losses when the remanufacturer deems the continue to occupy a sweet spot in the nationwide distributor base to source core ultimately worthless. aftermarket, Foxx says. the majority of cores used in its remanuFortunately, as the reman revolution “I think customers may initially be facturing operation. Damron says the continues, more and more aftermarket willing to try [reman] because of the group has produced literature to help businesses are seeing the light, says Paul price point, but when they see how well instruct each member on how to better Reynolds, product consultant at Karmak. these products perform and the value track cores as they move through their “I think people are becoming increasthey offer … I think that’s only going to facilities, as well as inspection tips for ingly more conscious of that fact,” he grow interest.” analyzing returned cores. says. “I can remember years ago we’d Adds Reynolds, “[Reman] offers a The latter is important for two reasons. go into a place and they’d say ‘We don’t good, quality product as a low-cost alterDistributors who return unusable track cores.’ They weren’t even attemptnative. That’s a great option to sell.” ing to capitalize on that.

“That’s changed over the years. [Aftermarket businesses] know now that if they do that well they can make a profit on that” in addition to the part sales.

Reynolds says Karmak has options in its business management software to help businesses manage core inventory, complete with notifications for when to expect core returns, how many to expect, and from whom.

Core management is incredibly important to the Today’s OE remanufacturers test their reman success of a heavy-duty reman program.

“Core management is where all the products up to their new product standards.

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Marketplace

New drive tire retread option

New aluminum truck wheel Alcoa introduces the Dura-Bright EVO, an improved version of its primary commercial vehicle wheel.

Alcoa says the wheel is 10 times more resistant than prior products to corrosion primarily caused by road salts and weather elements, and more resistant to chemicals found in the toughest truck cleaning agents.

This durability enables the use of a wider variety of cleaning solutions, while preserving the integrity and brightness of the wheel, the company says.

The EVO is available for orders shipping in August on Alcoa’s LvL ONE 22.5 in. x 8.25 in., and 24.5 in. x 8.25 in. wheels.

Goodyear Tire & Rubber Company has released a new PreCure retread option for drive applications.

The G682 RSD Fuel Max is SmartWay-verified and features Goodyear Fuel Max Technology, which incorporates fuel-saving compounds and tread designs to lower rolling resistance and promote greater fuel efficiency; a rugged tread design for outstanding traction at all stages of wear; scrub-resistant compounding to help extend tread life by resisting excessive wear, chunking, cracking and chipping; and 24/32-in. tread depth for longer tread life, the company says.

The G682 RSD Fuel Max retread is now available in 225 mm width. Widths of 215 mm and 235 mm will be available in June.

Aftermarket filter catalog MAHLE Aftermarket Inc. has released a comprehensive filter catalog for vehicle applications in the United States, Mexico and Canada, that includes all the company’s product offerings in one resource.

The catalog, which covers more than 90 percent of vehicles in operation in the three countries, features over 1,200 air, oil, fuel and cabin air filters, including 125 new part numbers, the company says.

Air suspension system kit Link Manufacturing, Ltd., announces a new, improved and compact integrated electronic air kit for the UltraRide chassis air suspension system.

Link says the UltraRide is designed to improve the ride and handling of lightand medium-duty work trucks, buses and emergency service vehicles.

The small air kit footprint, less than 2 ft. of frame space, provides the fastest ride-height recovery in the industry and offers up to 150 psi output, yet has a noise level similar to normal conversation, the company adds.

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T R U C K PA R T S & S E R V I C E | M a y 2 0 1 5

Roll-cage protected pressure washer Water Cannon introduces its new roll-cage protected pressure washer.

According to Water Cannon, this new series is powered by Kubota Z602B1 or DH902B1 engines. It has up to 8.0 GPM and 4,000 PSI, as well as a five-year manufacturer’s warranty, engine warranty and five-year prorated coil warranty.

Cab heater control product Webasto Thermo & Comfort North America introduces its ThermoCall and SmarTemp Control 2.0.

ThermoCall from Webasto allows drivers to preheat their engine from the convenience of a mobile phone. The new Webasto tool is compatible with Webasto coolant heaters, controlling on/off functions, programming heater start time up to 24 hours in advance, and setting a 7-day reminder.

Webasto says SmarTemp Control allows users to manually set the timer so that the heater will turn on at a desired time/day, with duration options of 30-, 60-, 90- and 120-minute time periods.

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Marketplace

The Buzz The five hottest products as determined by readers of truckpartsandservice.com

DEF tank filters Racor introduces its new ECO-Vent filter prevents contamination from entering a DEF tank.

Racor says the ECO-Vent filter is made using DEF compatible proprietary engineered materials. The element prevents dirty air from flowing into the DEF tank. The reservoir area holds dirt and water, preventing it from reaching the filter, the company says.

Racor says other product features include no tools required for filter servicing, patented filter snaps easily into bracket, corrosion resistant body and bracket assembly and easy element replacement.

Wheel top coat paint PlastiKote has introduced a new clear wheel top coat paint that is formulated to use over regular PlastiKote wheel paint.

PlastiKote says the top coat provides extra protection to extend the color durability and life of the paint, and can be used alone or as to provide an added shield to vehicle surfaces painted with any of the four available PlastiKote Wheel Paint colors: steel (618), semi-gloss black (620), silver argent (621) and charcoal gray metallic (626).

Replacement Lamps, Switches Dorman HD Solutions has introduced more former dealer only parts to its product offering.

The new products include turn signal light assemblies for multiple Freightliner models, sun visor lamps for many Volvo Trucks, coolant reservoirs for 2005-2012 Volvo VN’s, and multi-function switches for multiple Mack Trucks models.

Dorman says the reservoirs include drain tubes and level sensors where applicable. The company says the switches work with lighting, signal, cruise control and wiper systems.

Vehicle Health Station Portable LED light cart Larson Electronics has introduced a 400 watt portable LED work light mounted to a wheel barrow style cart.

The WAL-WBC-400LTL-LED-100 cart mounted LED work area light from Larson Electronics produces 52,000 lumens of light capable of illuminating an area 36,000 sq. ft. in size. Included with this LED light cart is 100 ft. of SOOW cord, which the company says provides ample length for cart placement and optimal coverage of the work space.

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Noregon Systems has launched a new Truck Check Up (TCU) vehicle health station.

TCU is an interactive vehicle health station located at diesel fuel islands. It is designed for use in heavyduty trucks (Class 7-8). While fueling, drivers simply connect a cable to their truck’s diagnostic port to start the scanning process and follow on-screen prompts, the company says.

In just under one minute, Noregon says TCU scans an entire tractor/trailer for diagnostic fault code information and provides drivers with a comprehensive vehicle health report.

Marketplace

Off The Line Spotlighting a new OEM innovation

New tool catalog Snap-on Tools presents its new product catalog.

The new catalog design showcases more than 17,500 products, including the latest in hand tools, tool storage, power tools, diagnostics and shop and technician solutions.

Snap-on says it added 168 pages and more than 2,200 product offerings from the previous version of the catalog. The new catalog index contains tool applications listed by OEM for quick access to specialty tools.

Technician testimonials also highlight each product section, providing customer reviews of functionality, durability and reliability, the company says.

Kenworth debuts premium ‘ICON’ truck Kenworth introduces the ICON 900, its new customized, limited edition, premium truck.

The ICON 900 is a highly stylized and modernized tribute to the classic W900L, a truck Kenworth Assistant General Manager for Sales and Marketing Jason Skoog calls “a trucker’s truck.” “[The ICON 900] is a true reward for the customers who want only the true driver experience,” says Preston Feight, Kenworth general manager and Paccar vice president.

The ICON 900 can be ordered in any color and comes standard with many chrome and stainless steel accessories.

The Kenworth ICON 900 features a chrome hood badge only available on the Kenworth ICON 900.

The company says other distinguishing features include stainless steel fender guards, upgraded headlights, headlamp covers, under door panels and sleeper panels, grille closeout panel, plus large sun visor are just some of the items included in the exterior package.

Heavy-duty coil scale Alliance Scale introduces its new, heavy-duty coil scale, which features a small footprint, low-profile, and is suitable for above ground or pit mount installation.

Alliance RoughDeck CS Coil Scales from Rice Lake are NTEP approved in capacities from 25,000 to 100,000 lbs., and can be used above ground or can be custom built to fit existing pit frames.

Designed for weighing massive steel coils, ingots, and other

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dense material to legal-for-trade accuracy, they come in standard sizes from 4 ft. x 6 ft., to 10 ft. x 20 ft., the company says.

Featuring a low-profile, Alliance RoughDeck CS Coil Scales incorporate tightly spaced 8 in. x 15 lb. steel I-Beams, a smooth 0.5 in. thick top plate, and patented self-checking mounting system.

Options include digital weight indicators, remote displays, printers, and coil cradles, the company says.

REGISTRATION IS OPEN! August 26-27, 2015 Omni Hotel | Dallas, Texas Starting at $295, the registration fee includes all sessions, meals and networking reception.

The 2015 Commercial Vehicle Outlook Conference draws nearly 400 industry leaders from all segments of trucking. The conference will provide critical information for all segments of the commercial fleet business, including: • Fleet executives • Truck OEMs • Part and component suppliers

This year’s topics include:

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• Subscription information • Staff contact information • New Products

www.TruckPartsandService.com

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& service |

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May 2015

• Tech Updates • And MUCH more…

2/4/14 10:44

1/23/15 1:55 PM

.com

Classified Ads

Industrial Grade Pressure Washers

1.800.333.9274

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Log on to our web site for: • Industry Headlines • Industry Calendar • Full-text versions of current and past articles.

• Subscription information • Staff contact information • New Products • Tech Updates • And MUCH more…

www.TruckPartsandService.com

4/21/15 9:36 A

AN INDUSTRY TRIPLE PLAY FROM AUTOMANN

Automann offers three reference catalogs: • Air Spring: 250 pages with more than 500 air springs, bellows charts and extensive cross references.

• Steering: 408 pages with more than 1,200 detailed pictures, progressive size and OEM charts and an index with more than 6,000 cross references.

• Suspension: 1,432 pages with more than 300 schematics across 47 makes, including 35 new models.

More than 3,500 detaled pictures, dozens of charts and OEM and industry cross references.

HEAVYDUTY WHEEL ALIGNMENT CATALOG Bee Line has introduced a catalog highlighting its heavyduty wheel alignment equipment.

This full-color brochure features the company’s LC7000 series laser guided computer alignment gauging system, the 22000 Rear Axle Aligner and the Smart Balancer II. Also highlighted are the company’s on-the-floor alignment configurations and its mobile alignment system, as well as various alignment accessories.

Action photos show how each product is used and detailed information accompanies each photo.

Meritor, Inc. MeritorPartsOnline.com

Automann USA www.automann.com

Bee Line www.beeline-co.com

MERITOR WHEEL BEARING ADJUSTMENT SYSTEM FOR THE AFTERMARKET ®

OPTIMAL WHEEL BEARING ADJUSTMENT. LONGER TIRE LIFE AND MORE TIME ON THE ROAD.

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Sponsored Product Spotlight

MERITOR® WHEEL BEARING ADJUSTMENT SYSTEM FOR THE AFTERMARKET BROCHURE Meritor Aftermarket has teamed up with Temper® to offer Doctor Preload® and TemperLoc® spindle nuts – a superior bearing adjustment system for wheel-end management, longer tire life and less downtime.

Doctor Preload, when used in conjunction with Temper-Loc spindle nuts, is the ideal wheel-end bearing adjustment solution. The system sets the bearings to precise preload settings with a quick, simple, reliable and repeatable process. For more information or to download this brochure, go to MeritorCYA.com.

3/5/15 8:19 AM

MEETING THE BUSINESS NEEDS OF FLEET EXECUTIVES HELPING YOU RUN A MORE SUCCESSFUL FLEET OPERATION

HELP YOUR Protecting Motor OWNER-OPERATORS RUN Carrier Interests in A MORE SUCCESSFUL Contracts BUSINESS A BUSINESS MANUAL FOR OWNER-OPERATORS PRODUCED BY OVERDRIVE AND ATBS

A BUSINESS MANUAL FOR OWNER-OPERATORS PRODUCED BY OVERDRIVE AND ATBS

5 MANUALS INCLUDED:

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• How to Use Financial Statements • How to Evaluate Life Cycle Costs • How to Write A Business Plan • How to Manage Cash Flow • How to Plan for Succession

IF SAFETY IS YOUR NUMBER ONE PRIORITY, THE AIR BRAKE BOOK IS A MUST-HAVE.

• Controlling operating costs • Understanding profit & loss statements • Maintaining equipment • And much more...

USB purchase and digital download available.

Print and digital download available.

Print and digital download available.

Transportation Attorney Henry E. Seaton’s eBook shows motor carriers how to steer clear of problems with shippers, brokers, owner-operators, insurors and factoring companies.

Digital download only.

ORDER these resources at eTruckerStore.com Check out our FREE shipping options

W W W . T R U C K PA R T S A N D S E R V I C E . C O M

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Ad Index Company

Contact Info

Page

Company

Advance Auto Parts

877-ADVANCE

19

Automann, Inc.

888-288-6626

IBC

CVOC

888-349-4287

31

Classified Ads

CVSN

cvsn.org

23

Automann, Inc.

www.dotynominations.com

25

roadranger.com

13

Distributor of the Year EATON Elite Support

elitesupportnetwork.com

5

GATS

888-349-4287

8,9

Hunter Engineering Company

800-448-6848

17

Meritor, Inc. NADA Academy RIGDIG BI

meritor.com 800-557-6232

IFC, 36 11

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S & S Truck Parts, Inc.

800-621-1553

3

Shell Lubricants

800-231-6950

BC

SKF Automotive Division

800-882-0008

7

Contact Info

Page

Trucking Moves America Forward truckingmovesamerica.com

888-288-6626

27

35

Cab Fresh Filter Company

800-457-3739

32

Direct Equipment Supply Co.

800- 992-1478

34

eTrucker Store

800-633-5953

35

Femco Drain Solutions

855-336-2687

32

FinditParts

888-535-2635

34

GoNMF

gonmf.com

34

Meritor, Inc.

meritor.com

35

Midwest Truck Parts

800-934-2727

33

Radiator Works

877-RAD-WORK

34

Water Cannon

800-333-9274

34

This advertisers’ index is a service to readers. Although every effort is made to maintain accuracy, Truck Parts & Service cannot assume responsibility for errors or omissions.

SOLUTIONS THAT LAST FOR ROADS THAT DON’T.

WHEN THE GOING GETS ROUGH, ONE SHOCK KEEPS GOING. Don’t try this if your shock isn’t tough enough. Meritor® AllFit heavyduty shocks are designed, engineered and manufactured to deliver the durability that today’s fleets need. They are backed by unsurpassed service and warranty support from Meritor’s expert sales team. For more information, visit MeritorAllFitShocks.com or call 888-725-9355. Make the right choice. Ask for the box with the bull. ©2015 Meritor, Inc.

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Automann Assured is our commitment to deliver the highest level of quality, service and value everyday. Why choose one, when you can have all three?

Scan this QR code for more information.

Š Copyright 2014

Come out and see if you have what it takes to be a 2015 Rotella SuperRig. June 11-13th in Selma, Texas ®

at Retama Park. North America’s finest trucks will compete for over $25,000 in cash and prizes, and a chance to be immortalized in the 2016 SuperRigs calendar. Admission is FREE and includes a BBQ cookoff, light show, games and Phil Pritchett live in concert.

2015 ROTELLA

SUPERRIGS

®

THOROUGHBREDS OF TRUCKING

Register at www.rotella.com/superrigs

There’s a reason it’s not called Mediocre Rigs. #SuperRigs