Welcome Inc. 2009-10

10th Anniversary Issue

WELCOME INC. C published by

THE BUSINESS-TO-BUSINESS GUIDE FOR THE RICHMOND REGION

Seasoned Performers They've Been There: Pre-Great Depression companies give survival tips

Who´s Getting Stimulus Money?

Make Your Office Move Easier

2009-10

$2.95

The current generation of Siewers Lumber & Millwork (from left): Fred Siewers III, John Siewers III, Richie Siewers and Michael Siewers www.richmondmagazine.com

Welcome to Richmond’s most unique new neighborhood. The distinctive architecture of our custom and semi-custom homes recalls a time when your house was an extension of you. With prices starting under $400,000, there has never been a better opportunity to be a part of something this special.

Highly energy-efficient construction, easy access to

downtown and the West End and the centerpiece of Roseland, Chesterfield’s premier new address, make Hallsley the only place you will want to call home.

For more information, call Roseland Realty Co. at 804-794-6008 or visit us on the web at:

www.hallsley.com

HOMES PRICED FROM UNDER $400,000 TO $1.5 MILLION

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You Deserve the Best With Central Virginia’s only American College of Surgeons Accredited Breast Centers at Henrico Doctors’ Hospital and Thomas Johns Cancer Hospital at Johnston-Willis, we offer a complete range of diagnostic and treatment options, a team approach to care, clinical trials and more. And our Breast Care Network has nine convenient locations, quick turnaround on mammogram results and breast care navigators as your personal guide for care.

You deserve the best.

Choose Central Virginia’s leading breast centers.

Appomattox Imaging 930 South Avenue Colonial Heights

Chippenham Hospital 7101 Jahnke Road Richmond

Independence Park Imaging 9930 Independence Park Drive Richmond

Buford Road Imaging 2612 Buford Road Richmond

Johnston-Willis Hospital 1401 Johnston-Willis Drive Richmond

John Randolph Medical Center 411 West Randolph Road Hopewell

Chesterfield Imaging 13636 Hull Street Road Midlothian

Henrico Doctors’ Hospital 1602 Skipwith Road Richmond

Retreat Doctors’ Hospital 2621 Grove Avenue Richmond

For more information, visit Breast.HCAvirginia.com or call 804-320-DOCS (3627).

Chippenham Hospital • Johnston-Willis Hospital Henrico Doctors’ Hospital • Parham Doctors’ Hospital Retreat Doctors’ Hospital • John Randolph Medical Center

putting

patients

first.

Chippenham Hospital and Johnston-Willis Hospital are campuses of CJW Medical Center. Parham Doctors’ Hospital and Retreat Doctors’ Hospital are campuses of Henrico Doctors’ Hospital.

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44

80

52

Contents

WELCOME INC. 2009 – 2010

12 Relieving the Pressure by Kate Andrews

62 Easing the Move by Erin L. Kelley

18 Street-Level Smarts by Bill Farrar

69 O’ Dark-Thirty by Ryan Marr Doing pushups and lunges in the wee hours may seem a strange way to network, but many Richmonders are making friends and contacts through exercise boot camps.

The federal stimulus money is coming, but what exactly will it do for Central Virginia? Schools, health care and transportation stand to benefit.

Four area economic-development chiefs articulate their goals and efforts in the new economy.

24 The Old Faithfuls by Bill Farrar

Leaders at businesses founded before the Great Depression share their wisdom. Also, development hotspots.

40 The Network Model by Joan Tupponce As any entrepreneur will tell you, networking can mean the difference between success and failure. Today, that often means going online to find customers.

44 Corporate Coaching by Sarah K. McDonald Teaching employee trainers creative, innovative strategies is the new trend in business classes. In other words, death to PowerPoint.

52 Happy Campers by Joan Tupponce It’s a hirer’s market now, but that doesn’t mean you shouldn’t show appreciation to your employees. Local firms take workers to games and even give away Mustangs.

Relocation specialists can help you find a neighborhood and lots more — from setting up an appointment with a child’s school principal to recommending a maid service.

80 A Local Labor of Love by Erin L. Kelley

Husband-and-wife chefs Bruce and Virginia Rowland moved here with the dream of starting a restaurant, the Main Street hotspot Rowland Fine Dining.

Extras From the Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contributors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Richmond by the Numbers . . . . . . . . . . . . . . . . . . . . . . . . . .

Top 50 Employers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Economic Development Contacts . . . . . . . . . . . . . . . . . . . .

Regional Web Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adult Education Resources . . . . . . . . . . . . . . . . . . . . . . . . . .

Staffing Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Relocation Listings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Recreation Listings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CLOCKWISE FROM LEFT: ASH DANIEL PHOTO; BARRY BRUNER ILLUSTRATION; SARAH WALOR PHOTO

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5 7 8 15 21 28 46 57 65 70

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3

漏 D. YURMAN 2009

Short Pump Town Center 路 Stony Point Fashion Park Chesterfield Towne Center

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F ROM THE EDITOR |

WELCOME INC. Published by Richmond Magazine Publisher/Director of Sales Richard Malkman Editor, Richmond Magazine Susan Winiecki

Adjusting Our

Outlook

Creative Director, Richmond Magazine Steve Hedberg

➞ By Kate A n d r ew s

Editor Kate Andrews Contributing Writers Bill Farrar Sarah K. McDonald Joan Tupponce Editorial Interns Eileen Graham Erin L. Kelley Jacqueline Mader Ryan Marr Art Director Justin Vaughan Contributing Illustrators Barry Bruner, Dawn Ripple McFadin, Arnel Reynon Contributing Photographers Ash Daniel, Adam Ewing, Sarah Walor Senior Account Executives Brian Donohue Ilyse Johnson Account Executive Scott Bunce Ad Production Coordinator Marisa Noroña Ad Graphic Designer Mollee Sullivan Marketing and Circulation Director Debbie McCaffrey Vice President/Controller Elisa Malkman Editorial & Advertising Offices 2201 West Broad St., Suite 105 Richmond, Virginia 23220-2022 Telephone: 804-355-0111 Main Fax: 804-355-5442 Editorial and Art Fax: 804-355-8939 e-mail: editor@richmag.com www.richmondmagazine.com Single-copy price is $2.95 plus postage and handling.

Welcome Inc. magazine, published yearly, is a product of Target Communications Inc. All rights reserved. Reproduction in whole or in part of any text, photograph or illustration without permission from the publisher is prohibited.

30TH YEAR TARGET

COMMUNICATIONS INC.

R

ichmond magazine has published Welcome Inc. for 10 years, and this is the fourth issue I’ve overseen as editor — and the first time we’ve had to substantially retool this publication’s content.

Welcome was conceived as a corporate-relocation guide, offering advice and information to people and businesses new to the Richmond region.

You’ll find sage advice, but it reflects the current economic downturn. And it’s geared to helping both business newcomers and those already here who want to remain relevant and resilient. Beginning on Page 24, Bill Farrar and I interviewed owners and presidents of companies started before the Great Depression to learn how they have stayed in business — frugality and smart growth are consistent factors, we found.

Bill also talked to four economic-development directors from around the region (Page 18), including Gary McLaren, who recently took the reins in Henrico County, which has lost three major employers in the past year.

He’s confident, though, that the county’s pro-business reputation and his own office’s focus on creating core jobs in manufacturing and distribution will make a positive impact. On Page 12, I also examined where the federalstimulus money is heading locally, including a few possible benefits in unexpected sectors.

You’ll also find thoughtful and modern ways to network in Richmond. Joan Tupponce spoke with a few local business owners about their use of Twitter and other social-networking sites, as well as good old face-to-face meetings (Page 40). She also offers her personal view as a home-based entrepreneur.

And you may not think rising before dawn to exercise would help your business, but boot camps are swiftly becoming an important presence in some Richmonders’ lives — in terms of getting healthy and making friends and business contacts. Editorial intern Ryan Marr got up early to bring you this story on Page 69.

As usual, we offer resources: educational opportunities, the region’s top 50 businesses, counties’ current economic-development projects, recreation options from golf courses to spectator sports, and a longer, more comprehensive list of relocation services and temporary housing.

Speaking with local financial experts in the past year, I’ve been heartened by the fact that this region is stubbornly moderate. We didn’t see the extreme highs in the real-estate market that the Washington, D.C., metro area experienced; nor have we seen the high foreclosure rates suffered elsewhere.

Although even some leaders of the pre-Depression businesses say they’ve never seen an economy like this, they have faith that we’ll rebound. Charles S. Luck III, chairman of the 86-year-old Luck Stone, notes, “We have leaned on our people, and they have come up with some great ideas on how to tighten our belts. The caliber of your people and core values — that will get you through.” ■

M E M B E R

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Our Homes are selling.

Emma knows why.

When her parents went looking for their new Main Street home, they were mostly interested in what was inside. They liked the open, airy floorplans…all the storage space…the familysized kitchens…the quality of construction and the money they’d save on their energy costs.

But for Emma, it was the outside of her new home that put that smile on her face. She liked the big backyard where she could play with Bailey, her dog. And all the sidewalks where she could ride her new big girl bike. But most of all, she was excited about her new friend next door. At Main Street Homes, we know what matters most.

Aston - From the $370’s Area 66 - Huguenot Trail in Powhatan George: (804) 641-1129 Westerleigh - From the $300’s Area 62 - Otterdale Rd. in Chesterfield Paulette: (804) 639-3229 Harper’s Mill - From the $320’s Area 54 - Otterdale Rd. & Hull Street Barbara: (804) 305-4823 Collington - From the $270’s Area 54 - Spring Run Rd. Kim: (804) 608-8836 Turner Forest - From the $270’s Area 40 - Turner Rd. Janice: (804) 283-0627

For a complete list of our neighborhoods, please visit our website.

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CONTRIBUTORS Barry Bruner

Barry Bruner, who illustrated the story on training corporate trainers, lives and works in Richmond.

His work has been honored by the Society of Illustrators of New York and the Richmond Illustrators Club’s annual juried show. His clients include the Boston Globe, Richmond magazine, Time Out Chicago and others.

Ash Daniel

SPRING RUN BOTTLING COMPANY, INC. When it comes to bottled water, we are the Virginia Source

Consistently Rated “One of the Best”



• 2006 Diamond Award for Best New Beverage at the VA Food & Beverage Expo • Best in the USA - per the 2005 World’s Largest Water Tasting Contest • Just ask one of our customers

Richmond native Ash Daniel, who photographed Henrico County economicdevelopment director Gary R. McLaren and the happy employees at Free Agents Marketing, has a BFA from Virginia Commonwealth University. He’s a two-time winner of the Virginia Museum of Fine Arts fellowship. He has lived and worked on four continents.

Joan Tupponce

Joan Tupponce, who wrote about social networking and keeping employees fulfilled, is a national award-winning journalist who has been freelancing since 1989. She was the 2008 and 2009 sweepstakes winner for the Virginia Press Women Association. Her articles have appeared in Richmond magazine, the Richmond Times-Dispatch, Virginia Business and Virginia Golfer.

Bill Farrar

Bill Farrar is a Richmond-based freelance writer and publicrelations professional with more than 20 years’ experience working in or writing about government in Virginia. He interviewed economic-development chiefs and officials from local companies founded before the Great Depression. Bill is an adjunct professor of mass communications at Virginia Commonwealth University.

4300 Spring Run Road  Mechanicsville, VA 23116 (804) 779-7500  Sales@SpringRunBottling.com w e l c o m e springrun_2\3v_0809.indd 1

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RICHMOND E

ST

ISO Y ST 147

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FR MA ANK C A IN LIN ST RY S T ST

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Ashland

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288

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76

895

HENRICO COUNT Y

60

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95

JAMES RIVER

1

Sales Tax

5 percent (as of Aug. 1)

Fortune 500 Members

These Richmond-headquartered companies landed on the Fortune 500 in 2009: Dominion Resources (electric and gas utility), Altria Group (tobacco products), Circuit City Stores (specialty retailer; liquidated in 2009), Genworth Financial (insurance holding), CarMax (automotive retailer), Owens & Minor (medical equipment and supplies), MeadWestvaco (packaging).

Source: Greater Richmond Partnership, May 4, 2009

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Population

Located about 90 miles south of Washington, D.C., the Richmond region sits on 62.5 square miles of land less than 100 miles west of the Atlantic coast and is home to an estimated 962,696.

The state’s population is 7,769,089.

Charles City

CHESTERFIELD COUNT Y

8

New Kent ms Bridg Bottoms Bridge

CHARLES CIT Y COUNT Y

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360

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295

POWHATAN COUNT Y

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60

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Short Pump

Hollywood Cemetery

161

Hanover

522

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301

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The Richmond region includes the town of Ashland, the city of Richmond and the counties of Charles City, Chesterfield, Goochland, Hanover, Henrico, New Kent and Powhatan.

NS T

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The Richmond Region

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by the Numbers

Locality

2008 Population Estimates

Charles City . . . . . . . . . . . . . . . . . . . .7,212 Chesterfield . . . . . . . . . . . . . . . . . 303,469 Goochland . . . . . . . . . . . . . . . . . . . 20,956 Hanover . . . . . . . . . . . . . . . . . . . . . .99,716 Henrico . . . . . . . . . . . . . . . . . . . . . 292,599 New Kent . . . . . . . . . . . . . . . . . . . . 17,825 Powhatan . . . . . . . . . . . . . . . . . . . . 28,006 Richmond . . . . . . . . . . . . . . . . . . . 192,913 Source: U.S. Census Bureau

Cost of Housing

Average price of a new home in the Richmond region: $343,627 Average price of an existing home: $263,590 Source: Integra Realty Resources. Figures are from April 2008 to March 2009.

FANTASTIC 50 — RICHMOND’S LARGEST PRIVATE EMPLOYERS The area’s largest private employers had the equivalent of 107,301 full-time workers, down 2.9 percent or 2,540 employees, from 2008. By adding federal, state and local government employees, the workforce among the area’s top-50 public and private employers soars to 184,400, up 1.7 percent from a year ago.

2009 2008 Rank Rank Private Employers

g accolades The capital city is gatherin by the bushel: countr y to make Ranked sixth-best place in the m, June 2009) a new start (BusinessWeek.co e 23236 was named Chesterfield County ZIP cod markets for first-time one of the countr y’s top five om, July 2009) homebuyers. (CyberHomes.c small city and fourthNorth America’s ninth-best ent strategy (Foreign best foreign direct-investm , April/May 2009) Direct Investment Magazine rkey won the 2009 Richmond author Carmen Shi Award in the roNex t Generation Indie Book k The List. (May 2009) mance category for her boo places for business One of the nation’s 40 best 2009) and careers (Forbes, March ed Car ytown as Southern Living magazine nam orh ghb ood in the the ninth best shopping nei South. (Dec. 31, 200 8) in 200 A top 10 city for finding a job (Forbes.com, Januar y 2009)

9

duced by Virginia Two television programs pro ’s student-run VCU Commonwealth University awards. Two awards TV/HD won regional Emmy -based NBC 12 for also were given to Richmond st. (June 2009) graphics and evening newsca for business The fifth-best metro center December 200 8) (Dow Jones MarketWatch, ll coach at the Michael London, head footba n the 2009 BCA Male University of Richmond, wo ril 2009) Coach of the Year award. (Ap Chesterfield County is The village of Midlothian in Places to Live. (Monone of the nation’s 100 Best and CNNMoney.com) ey Magazine, August 200 8

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 40 42 43 44 45 46 47 48 49 50

1 3 2 4 6 8 NA NR 9 10 13 11 12 15 18 14 17 16 19 20 21 22 23 24 28 27 25 30 26 31 32 29 34 38 37 NR 39 43 39 42 41 36 45 NR 44 NR 47 NR 50 NR

Virginia Commonwealth University Health System Capital One Financial Corp.

HCA Inc. Wal-Mart Stores Inc. Dominion Resources Inc. (incl. HQ) Bon Secours Richmond Health System Altria Group Inc. (incl. HQ) Wells Fargo & Co. *a SunTrust Banks Inc. Ukrop’s Super Markets Inc. (incl. HQ) WellPoint Inc. DuPont Bank of America Corp.

Verizon Virginia Inc. United Parcel Service Inc. Food Lion LLC Qimonda Richmond (closed) *b Circuit City Stores Inc. (closed) *c Federal Reserve Bank of Richmond Genworth Financial Inc. (incl. HQ) *d The Kroger Co. University of Richmond Honeywell International Inc. Reynolds Packaging Group *e Southside Regional Medical Center Smurfit-Stone Container Corp. *f Media General Inc. (incl. HQ) Lowe’s Cos. Inc. Wyeth Pharmaceuticals *g Supervalu Inc. BB&T Corp. *h CarMax Inc. (incl. HQ) The Home Depot Inc. Target Corp.

MeadWestvaco Corp. (incl. HQ) J.C. Penney Co. Inc. *i Tyson Foods Inc. Estes Express Lines (incl. HQ) Comcast Coventry Health Care Inc. Markel Corp. (incl. HQ) ColonialWebb Contractors (incl. HQ) Hunton & Williams LLP (incl. HQ) Mondial Assistance (incl. HQ) 7-Eleven Inc. Bostwick Labs (incl. HQ) Southern States (incl. HQ) Macy’s *j YMCA of Greater Richmond Northrop Grumman

2009 FTEs

2008 FTEs

7,399 6,703 6,624 6,238 5,761 5,480 5,460 4,035 3,825 3,363 3,149 3,122 3,100 2,680 2,355 2,210 2,050 1,900 1,744 1,681 1,590 1,382 1,305 1,300 1,224 1,148 1,132 1,119 1,102 1,100 1,072 1,056 1,000 979 900 835 800 798 795 777 777 774 770 712 705 700 662 644 635 629

7,082 6,474 6,941 6,173 5,362 5,292 5,630 5,275 3,596 3,545 3,091 3,198 3,100 2,697 2,498 2,795 2,500 2,689 1,717 1,640 1,640 1,464 1,302 1,300 1,177 1,190 1,247 1,100 1,200 1,053 1,039 1,165 1,022 890 900 NA 800 776 800 786 790 914 749 NA 754 NA 643 NA 623 NA

Source: Greater Richmond Partnership Inc., Richmond Times-Dispatch *Ranking last year not valid

NR: Not ranked last year

NA: Figure was not available

*a Wells Fargo’s figure for 2008 should have been 5,275. The company blames a counting error for the mistake. *b Qimonda announced in early February that it was shutting down its computer chip plant in eastern Henrico and filed for Chapter 11 bankruptcy protection not long afterward. *c Circuit City figures are estimates. The company announced in mid-January that it was shutting down the entire chain, laying off 33,000 U.S. workers. *d Genworth had layoffs in January. The company reports that it had 1,378 full time employees in the Richmond area as of April 8. *e Reynolds Packaging Group announced last fall that it was closing its local aluminum-foil operations by midyear 2009, resulting in the loss of 490 jobs. *f Smurfit-Stone filed for Chapter 11 bankruptcy protection in late January. *g Wyeth said its FTE figure for 2008 should have been 1,236. The company gave no reason for the change. *h BB&T’s figure for 2008 was increased. The company gave no reason. *i J.C. Penney did not respond to our requests in 2008, so the company was not ranked. *j Macy’s figures for 2008 were increased because the company said it forgot to include employees at its Short Pump store.

W E L C O M E

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9

Putting

patients first.

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33 Sports & Occupational Rehab at Short Pump

Independence Park Imaging

West Creek Medical Center (Future)

HENRICO RI

Tuckahoe Surgery Center

Sports & Occupational Rehab at Parham Doctors’ Hospital

301

HANOVER Hanover Outpatient Surgery Center

95

Parham Doctors’ Hospital

Henrico Doctors’ Hospital

6

1

360

64

288 Retreat Doctors’ Hospital Buford Road Imaging CJW Sports Medicine at Johnston-Willis

Johnston-Willis Hospital

60

195 64

Chippenham Hospital 76

60

CJW Sports Medicine at Hioaks

RIC M RICHM MOND D 895 150 288 295 360 Chesterfield Imaging

1 CJW Sports Medicine at Commonwealth Center

301 95

CJW Sports Medicine at Chester Festival Park Plaza

Physician Practices Appomattox Imaging

John Randolph Medical Center

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Relieving the

PRESSURE Stimulus funds give schools, hospitals, contractors a boost

➞ By Kate Andrews / Illustration by Arnel Reynon

T

he impact of federal stimulus money will be more about what won’t happen than what will happen, financial experts say.

The $9 billion allotted to Virginia by the American Recovery and Reinvestment Act (a.k.a. the Recovery Act) will help stave off job cuts, business closures and reduction of public services — at least for a time.

Some of the funding will benefit businesses and public institutions, but nearly 40 percent — the greatest chunk — heads directly to targeted taxpayers, mainly in the form of tax cuts. Michael Cassidy of the Richmondbased The Commonwealth Institute, a nonpartisan nonprofit which conducted a study on the stimulus money’s impact on the state, notes that the tax cuts primarily affect middle- and lower-income Virginians.

Tax credits for wage earners, an expansion of child credits and other assistance is happening now and will continue, mostly to stimulate spending, Cassidy says. “When you’re a low-income person, you tend to spend everything you earn to meet the necessities of life.”

Putting aside the personal-stimulus money, health care and education are receiving the lion’s share of funding for the next two fiscal years, with transportation in third place for now. Road projects will see more funding beginning in 2012, however, as health care and schools take a back seat.

The money targeted for health care, school and roads will be largely invisible to average Virginians, unless they would lose their jobs without it, says John Bennett, Vir-

12

W E L C O M E

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ginia Commonwealth University’s senior vice president for finance and administration. He likens the funding to “giving you an antibiotic, and you didn’t get sick.”

Education

Virginia has received $806 million for education through the State Fiscal Stabilization Fund — mostly to save K-12 and higher education jobs and programs, as well as a smaller pool of discretionary funds.

VCU’s academic side received $20.5 million, which replaces two years of cuts in state funding from the General Assembly. The injection of cash saves faculty and staff jobs, maintains the number of course sections open to students and allows the replacement of instructional equipment. Looking to the future, VCU will have to deal with financial shortfalls when the federal money runs out after two fiscal years, Bennett notes, but “it’s the difference between very painful and catastrophic.”

The Henrico County school system has received $14.1 million for the current fiscal year. Spokesman Mychael Dickerson notes that other school districts were in worse straits than Henrico, preparing to lay off teachers and other employees. “There was no risk of job cuts” in Henrico, Dickerson says, but the system will be able to complete some projects that would have been postponed.

The Henrico School Board will not decide how to allocate the money until it meets with the new superintendent, Patrick Russo, who started his job July 1. He and

Thresa Simon, MD, MSHA Medical Director, Poplar Springs Hospital.

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the board members plan to narrow the projects before the start of the 20092010 school year, but Russo emphasizes that the county will not use the money for projects with high recurring expenses. “In two years, this money disappears,” he says, so plans to use it for extra staffing would be out. “We have to be very prudent and very cautious.”

Russo’s previous school system, Hampton, lost $16.5 million and was set to lay off 248 employees; with its stimulus funding, the system was able to save most of those jobs. But Russo says its “exit plan” two years from now calls for job cuts through attrition.

12/26/06 12:30:29 PM

Previously announced cuts in Medicaid would have hurt hospitals and other health-care providers by reducing reimbursement payments, Cassidy notes.

And with more Virginians losing their jobs and/or health insurance, some hospitals have more indigent patients showing up on their doorsteps. Bennett notes that people in the “netherworld” — having lost their jobs and insurance but not yet qualifying for Medicaid — are increasingly coming to the VCU Health System, creating a financial strain.

Cassidy says that the VCU Health System is not a line item on the state’s budget and must earn its money for each procedure performed. “Medicaid money is key,” he says.

Virginia’s allotted $1.3 billion in additional Medicaid funding will help reimburse hospitals and maintain current levels of care, Cassidy says. A competitive grant program ($36 billion provided nationwide) will provide an incentive for the adoption of electronic health records.

But the rest of the money — except for a few million dollars here and there for community clinics and low-income patients’ hospital care — is up in the air.

HCA Virginia Health System spokesman Mark Foust says it’s too early to determine the stimulus money’s impact on HCA’s hospitals, including CJW Medical Center and Henrico Doctors’ Hospital.

“I think a lot of people are scratching their heads on this one, taking a waitand-see approach,” Foust adds, noting that hospitals are not sure when they’ll receive details.

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Virginia will receive $694.5 million for highway infrastructure and $116.1 million for transit — projects that will be important to paving companies and steel and concrete contractors, Cassidy says.

The Federal Highway Administration has given the state $287 million to tackle a backlog of repairs across Virginia; VDOT awarded $81 million in contracts in June.

One project significant to many Richmonders is the repaving of Interstate 295, long pockmarked by hastily repaired potholes. The eastbound/ southbound lanes from Interstate 64 to U.S. 33 in Henrico County are set to be finished in July 2010.

According to VDOT estimates, the Richmond District will receive $77.5 million for several projects, including the renovation of Route 36’s Petersburg corridor, bridge rehabilitation, continuation of the Virginia Capital Trail for bicycles and other paving projects.

However, the extra money doesn’t mean an end to VDOT cuts, including the July 2009 shutdown of 18 rest areas and welcome centers and the planned consolidation of 51 offices and maintenance shops, according to the agency.

Other Benefits

Because Richmond is the home for so many state offices and other public institutions, the area is bound to see significant benefits, Cassidy says.

Some programs also could spur unexpected results, including the competitive grants for health-care information technology, he adds. Although the $36 million allocation is expected to get electronic health records off the ground, the funding could lead to a technological advance in the future.

Also, Virginia will receive a significant sum for workforce training, including $14 million for displaced workers, $5.3 million for adults and $13 million for youth, which could change many people’s fortunes. Because other money is going toward developing environmental initiatives — notably $94.1 million to weatherize homes — the alternative-energy sector also could benefit, Cassidy adds.

The stimulus plan is not going away anytime soon, he notes, and “the mix of where federal money goes will change over time.” ■

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Henrico County's new economic-development chief, Gary R. McLaren

Street-Level

SMARTS Economic-development chiefs work to fill holes

G

ary R. McLaren is a true believer that the most important economic development work takes place at the local level.

As a demonstration of his faith, he left more than a decade of service with the state’s development agency in late April to take over ground-level efforts for Henrico County.

“Henrico is an amazing community,” McLaren says. “The county has done probably as good a job creating a pro-business environment as any I’ve seen. To see it up close has been even more revealing to me.”

Until recently, his view of Henrico was more sky-level. As deputy director of the Virginia Economic Development Partnership, McLaren oversaw domestic and international marketing staff responsible for drawing prospects to localities across the state.

That isn’t to say he is a newcomer on metro Richmond’s development scene.

From 1988 to 1999, he was director of Chesterfield County’s Department of Economic Development.

McLaren’s route to Henrico was circuitous. The Grand Junction, Colo., native

➞ By B i ll Fa r r a r Ph oto By A sh D a n i el

graduated with a bachelor’s degree in marketing from the University of South Carolina in 1978, unsure what to do with himself. A university career counselor steered him to the South Carolina State Development Board, where his first inquiry was met with his first professional job offer.

The line of work stuck. “I’ve had opportunities along the way to do other things, but frankly I love working with companies and feeling like you’re making an impact,” he says.

The county’s focus on development became apparent soon after McLaren came on board. At a top-level staff meeting, County Manager Virgil R. Hazelett introduced him to his departmental peers, from finance to parks, who quickly related their roles in the office.

“They are committed to helping businesses find solutions to their problems,” McLaren says. “It’s the real deal.”

McLaren starts his tenure in Henrico during an admittedly difficult time. Over the past year, three major county employers — Qimonda, Circuit City and LandAmerica — declared bankruptcy and laid off thousands of employees. In addition,

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Henrico-based retailer S&K Menswear has liquidated.

“The challenge we have relates to having more than our fair share of corporate hits,” McLaren says. “We’ve got some holes to fill. There’s no doubt about it. But while those hits may have really, really slayed a lesser community, Henrico will continue to go on. We’ve got more office space and a better labor force than we’ve had in a long time.”

McLaren intends to focus his efforts on creation of core jobs — those in manufacturing, distribution, and backoffice work, for example — because they tend to result in creation of more jobs in other sectors than, say, retail development.

“Those other things will happen if you do a good job bringing in basic-sector employment,” he says. “I’ve never been one to chase retail.”

He also has big shoes to fill. His predecessor, Frederick T. Agostino, oversaw an era of unparalleled growth during his tenure that began in 1985.

Agostino retired in December 2008.

“The program here has been in place for a long time and its fundamentals are sound,” McLaren says, declining to discuss specific plans he may have in mind this early in his tenure.

The economic-development bug apparently runs in the McLaren family. His son, Matthew, works in the Hanover County Department of Economic Development. “He and I compete and that’s sort of fun, to have your son in the same work that you’re in,” he says.

Team Chesterfield

Chesterfield County’s Will Davis is the consummate team player.

As the county’s director of economic development, he is its quarterback for a strategy of controlled growth. But he knows that even if he leads the charge, everyone deserves credit for any points on the board.

“It’s critical that everyone has a good sense of regionalism,” he says of his counterparts in other nearby localities. “While we each want to be successful in our own county, we all share in the win.”

Davis was appointed to the post in

January 2006. Before that, he served in various development positions in the public and private sectors, including at American Electric Power in Roanoke and at the Virginia Department of Economic Development.

“When it all comes together and the ground is broken and you go through the announcement, you look around at the team that put it together and there is this measure of success,” he says.

Goochland’s Steady Hand

Greg Reid has seen two distinct sides of economic development.

Earlier in his career, he oversaw efforts to attract and retain manufacturing-sector employment in Danville, an industrial hub of Southside Virginia that has fallen on hard times in recent years with the advent of outsourcing.

Since 2000, he has led development in rural Goochland County, where the culture dictates progress but not necessarily growth.

Goochland residents like the county’s rural nature, he says, “and that’s really one of the things that make us attractive for certain types of businesses.”

Among the major developments during Reid’s oversight are the establishment of the West Creek business park and the related connection of Goochland to Chesterfield County via Route 288.

“That whole thing sort of opened a new chapter in accessibility of the labor force to better position West Creek,” he says.

Richmond: Lemons into Lemonade

Turning negatives into positives has become a full-time job for Carthan Currin III during the economic downturn.

Currin, director of Richmond’s Department of Economic Development, recognizes that the rules have changed, and that the thriving business sectors he and his staff targeted a year ago aren’t as lucrative now. However, a simple shift in perspective can reveal new chances to

attract businesses, he says.

The city has four target industries: advanced manufacturing (think Dupont or Philip Morris); financial firms; life sciences, including biotechnology and pharmaceuticals; and creative industries like advertising, Currin says.

He adds, “The downturn has created certain new opportunities, lowering costs for developers, and providing us with an opportunity to position retail and commercial corridors for a faster uptick as the economy recovers.”

Currin was appointed to his post in August 2007 under the administration of former Mayor L. Douglas Wilder and continues to serve under Mayor Dwight C. Jones. A lifelong Richmondarea resident, he founded Woods Rogers Strategic Solutions and served as its president; he also has worked extensively in private real estate development and in state government. ■

Economic Development Contacts • Charles City County, 652-4707, 10900 Courthouse Road, Charles City, Va. 23030. William R. Britton, director of development.

• Chesterfield County, 318-8550, 9401 Courthouse Road, Suite B, Chesterfield, Va. 23832. Will Davis, director of economic development.

• City of Richmond, 646-5633, 501 E. Franklin Street, Suite 800, Richmond, Va. 23219. Carthan Currin, director of economic development.

• Goochland County, 556-5858, 2938 River Road West, Goochland, Va. 23063. Greg Reid, director of economic development.

• Hanover County, 365-6464, 9097 Atlee Station Road, Suite 304, Mechanicsville, Va. 23116. Marc Weiss, director of economic development.

• Henrico County, 501-7654, 4300 E. Parham Road, Richmond. Va. 23228.

Gary McLaren, director of economic development.

• New Kent County, 966-9629, 7324 Vineyards Parkway, New Kent, Va. 23124. Rodney Hathaway, director of economic development.

• Powhatan County, 598-5605, 3834 Old Buckingham Road, Suite H, Powhatan, Va. 23139. Sherry Swinson, director of economic development.

• Greater Richmond Partnership Inc., 643-3227, 901 E. Byrd Street, Suite 801, West Tower, Richmond, Va. 23219-4070. Gregory H. Wingfield, president and chief executive officer.

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The Old

FAITHFULS Pre-Great Depression businesses share stories of survival âžž By Bill Farrar

S

cientists, spiritualists and even world explorers have spent their lives seeking the secret to human longevity.

The business world is no different.

Every entrepreneur begins his journey with the hope that his business will stand the test of time. But the magic pill to achieving that goal remains elusive, and casualties of the current economic downturn continue to mount.

Yet the Richmond region boasts more than its share of businesses — large and small — that have weathered even worse economic storms. Though they are challenged as any other company is right now, they have survived, from the Great Depression of the 1930s to numerous war economies and everything in between.

Their stories are testaments to flexibility, frugality and firm commitment to the core values that lie at their roots.

Siewers Lumber & Millwork, pictured at the turn of the 20th century, still survives 125 years after its founding.

P h o t o c o u r t e s y s i e w e r s l u m b e r & m i l lw o r k

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Family in Mind

number of years when things were really tight,” says John C. “Johnny” Siewers II, a third-generation company chairman who runs the business with his brother and three nephews. “You’ve got to be willing to sacrifice.”

During the 1960s, the company grew as Johnny and his brother, Frederick W. “Freddie” Siewers, expanded its retail business. But at several points during the 1960s and 1970s when sales were slow, they followed their predecessors’ example and went without pay for three to four months at a time to keep the company afloat, Johnny says.

“It’s important to keep good employees, and you can’t ask them to work for nothing,” he says.

During the current dire economy, Freddie’s three sons — Freddy, who is president, Richie, who is executive vice president, and Michael, who is vice president — continue to apply the lessons of their forefathers.

“Basically, what we’re doing is trying to hold down the fort to get through all this,” says Michael Siewers. “In this industry, times are pretty hard right now.”

Sales are down more than 50 percent from two years ago, says Freddy Siewers. Many of the company’s sales come from remodeling contractors, a sector that itself is in the dumps as many homeowners are deferring major home improvements. “Our industry has been hit real, real hard,” Freddy says. “Just to get back to an average year, we’re probably still several years away.”

In the meantime, the top priority is averting the need for layoffs of any of its 43 employees, some of whom are themselves second- and third-generation company workers.

“Being a family business, you don’t always run your business by your business sense,” says MiThe next generation of Siewers Lumber & Millwork (from left): chael. “It’s by your heartFred Siewers III, John Siewers III, Richie Siewers and Michael Siewers strings.”

Focusing on customers and employees has always been at the heart of Richmond-based Siewers Lumber & Millwork’s business ethic.

Founded at Canal and Belvidere streets in 1884 in the midst of a Reconstruction-era building boom, the family-owned company, now in Scott’s Addition, is celebrating its 125th anniversary this year. German immigrant Richard Siewers started the venture after working as a railroad architect by day and studying English and business at night.

When he died in 1909, the company was passed to his wife, Sabine, and run by his two sons, John and Frederick.

While it was under their watch, the Great Depression struck in 1929. During those lean times, the brothers set their own needs aside. They often declined their own pay to make payroll, accepting only enough money to buy food for their families.

“They didn’t take any salary for a

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Where It’s Happening

We talked with local economicdevelopment directors to get a feel for what they consider the prime spots for commercial development in their areas.

What’s Hot in Hanover County?

Bass Pro Shops

• Northlake Business Park at I-95 and Lewistown Road • The Enterchange at Northlake; Creative Office Environments was named “Industrial Project of the Year” by the Greater Richmond Association of Commercial Realtors. Leasing continues for the high-bay distribution space.

• Hunter’s Ridge Industrial Park • Crescent Business Center in Lakeridge Industrial Park • The Atlee-Elmont Interchange Area, from U.S. 1 to Leadbetter Road; a new Home Depot opened there in 2006, and Gander Mountain sporting goods opened in October 2007. Additional in-line retail stores are under construction.

• Bell Creek Business Park at Pole Green Road and I-295; new medical-office condominiums have been selling briskly.

• Ashland, including the Ashland Business Park and Hanover Business Center at U.S. 1 and Ashcake Road • Atlee Station Office Park at U.S. 301 and I-295. Owens & Minor relocated its corporate headquarters to this location in 2006, and Infinity Medical located there in 2007.

• The U.S. 360 Commercial Corridor east of I-295. Best Buy opened a store in October 2007.

• Winding Brook (formerly Lewistown Commerce Center), a destination retail project anchored by Bass Pro Shops • Hanover Industrial Airpark Area continues to be a strong site for existing business expansions, with more than 500 businesses currently on site.

Source: Hanover County

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What’s Hot in Henrico County?

The Shops at White Oak Village

• Eastern Henrico, including urban mixed-use developments such as Rocketts Landing, the proposed 600-acre Tree Hill Farm, and the 1,200-acre Wilton development, which features housing and a town center with offices, public space and retail, an elementary school, and a fire-station site

Keeping morale high when income is down can be a challenge, he adds. “You have some guys grumbling or mad at the world. You have to realize that they’re not mad at you. It’s the industry and the economy. It’s hard to stay optimistic,” Michael says, noting that the family combats poor spirits by supplying as much information as possible about the company’s financial situation.

Other survival strategies include maintaining a focus on quality materials, keeping a healthy inventory and good, old-fashioned thriftiness, several family members say.

“We’re not going out of business by any means, but you have to tighten your belt,” Michael says.

Adds Freddy: “The key is to have little or no debt. You’ve got to watch your expenses and your receivables.

During the Depression, the only people

with money were the ones that saved.

That’s something my father and uncle stressed.”

Keeping Core Values

Charles S. Luck III attributes the longterm success of his family’s company, Luck Stone, in part to an inherited frugality. His dad, Charles Luck Jr., one of the founders of the crushed-stone firm, used to straighten bent nails so he could reuse them, a thriftiness that reflects the 86-year-old company’s philosophy.

“My dad was a conservative businessman. He didn’t like having to borrow money” or leverage his own funds or the company’s, recalls the 74-year-old Luck, who is now chairman of the Goochlandbased company. “We ran a very tight ship. When downturns came, we could settle in, tighten up and keep people on the payroll.”

• White Oak Town Center, also in eastern Henrico, is a 950,000-square-foot commercial development by the same firm that built Short Pump Town Center.

• An extensive urban mixed-use vision is being developed for West Broad Street westward from the Short Pump interchange, including West Broad Village.

• The Richmond International Airport terminal expansion, road improvements and an improved landscaped gateway are completed.

The completion has generated interest in new development around the airport.

• Expansion of the Shops at Willow Lawn has prompted nearby residential and commercial developments such as Staples Mill Center.

Charles S. Luck Jr. (right) was one of the founders of Sunnyside Granite Co .— now Luck Stone— in 1923.

Source: Henrico County

Regional Web Sites A sampling of Web sites that offer useful information on the Richmond region: richmondva.org Richmond Metropolitan Convention and Visitors Bureau timesdispatch.com The Web site for Richmond’s daily newspaper richmondmagazine.com Richmond magazine’s Web site realtor.com/richmond Central Virginia multiple listing service discoverrichmond.com Information on government, arts, shopping and more

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richmond.com Calendar and links to publications and Richmond-related sites richmond.citysearch.com Restaurant listings and more ci.richmond.va.us City of Richmond government chesterfield.gov Chesterfield County government co.goochland.va.us Goochland County government co.hanover.va.us Hanover County government

co.henrico.va.us Henrico County government co.new-kent.va.us New Kent County government grpva.com Greater Richmond Partnership powhatanva.com Powhatan County government grcc.org Greater Richmond Chamber of Commerce charlescity.org Charles City County government

TO P: JAM ES D I C K I N S O N P H OTO; B OTTO M: P H OTO C O U RTESY LU C K STO N E

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That held true until last year, when the company was forced to lay off or reassign 150 employees — known internally as associates — across the state.

After more than 50 years in the business, Luck says this recession is the worst he’s ever encountered. Last November was a sad time for everyone at Luck Stone, he notes, because some of the laid-off workers had been at the company for decades and were considered friends. Many have either retired or found new jobs, and the company “tried to handle its cutback in a caring manner” by helping the former associates prepare for a job search. Luck says he hopes to rehire some of the workers once things turn around.

Luck Stone — originally known as Sunnyside Granite Co. — was founded in 1923 by Charles Luck Sr., Merle Luck

What’s Hot in Charles City County?

and Charles Luck Jr., who bought out his father and uncle in 1927. The company’s original quarry was off Douglasdale Road near the Windsor Farms neighborhood. Seven years later, in 1930, Luck Jr. purchased Boscobel Quarry in Goochland, a still-operational plant that sits beside the company’s home office.

This acquisition, of course, took place in the beginning of the Great Depression.

“I think he was pretty brave and confident to do it at that time,” Luck says of his father, but the risk clearly paid off.

The company purchased other quarries in Burkeville, Charlottesville and Fairfax in the 1930s.

Although it seems counterintuitive, the company hit hard times during World War II, mainly because of a labor shortage. “When war came along,

it pulled most of the young men into the service,” Luck says. All of the quarries — with the exception of Boscobel, which had an older work force — put operations on hold during the war. In 1946, after the war’s conclusion, things began to look up for the company, and President Dwight Eisenhower’s 1955 interstate building program provided a major boost, prompting a “long surge of growth,” Luck says. Although he’d been doing odd jobs and summer work since the age of 8, he began working full time for the company in 1957, taking over as president in 1965.

From the 1970s through the 1990s, the company grew, and in the past decade and a half, Luck Stone saw major expansion, echoing the country’s construction boom. The company’s work force grew

What’s Hot in Richmond?

Charles City Tavern 17th Street Farmers' Market

• New library in the courthouse complex; design is scheduled to begin in September 2009. A foundation has been formed to raise construction funds.

• A historic store adjacent to the courthouse complex has been refurbished and opened as a restaurant, Charles City Tavern.

• An $18 million natural-gas compression station is being built on Chambers Road near Roxbury Industrial Complex.

• In Roxbury Industrial Complex, all lots fronting state roads have been sold.

• The County is planning another industrial complex in the Roxbury area.

• Construction of townhouses at the Hideaway Marina on the Chickahominy River has been approved.

Source: Charles City County

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• Carytown and the north Boulevard area near the Diamond

• Virginia Biotechnology Research Park Downtown next to VCU Medical Center

• Scott’s Addition between West Broad Street and I-195

• Midtown Broad Street corridor from the Boulevard to Belvidere Street

• North Jackson Ward and Jackson Place

• Old Manchester – South Richmond area from Manchester Bridge to Mayo Bridge

• Retail corridor of Broad and Grace Streets between Fourth and Adams streets downtown

• Manchester and Blackwell – Hull Street and Cowardin commercial corridors

• West Cary Street between Meadow and Harrison streets, which is being targeted for conservation redevelopment

• Monroe Ward area – the quadrant from Cary to Broad streets and from Belvidere to First Street

• Eastern riverfront from the city’s intermediate terminal to the Henrico County line

• Shockoe Bottom, where millions of dollars in drainage improvements are scheduled and the 17th Street Farmers’ Market is operating under new management

• Haxall Canal and downtown riverfront area along the north shore of the James River

Source: City of Richmond

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Regal Cinemas

• Projects in the Route 288/U.S. 60 interchange area, including a lifestyle retail center and two office buildings, are being leased. Major tenants, including Target and Regal Cinemas, have opened for business.

• The Hull Street Road/Route 288 area continues to be an area of activity with retail/commercial developments under construction, including a new Wal-Mart at Hancock Village.

• Retail and office projects in the Route 10/288 interchange area are now being planned.

• The Roseland development, located just west of the Woolridge Road/Route 288

interchange, is being planned for a large mixed-use, residential and multifamily project.

• Plans are under way to provide an interchange at Meadowville Road and I-295.

• C ontinued redevelopment of eastern Midlothian Turnpike; a master plan for the former Cloverleaf Mall has been developed.

• The Walthall interchange area on I-95 has been a hotbed of activity this past year with seven projects either under construction or occupying space, including Sabra Dipping Co.’s $59.3 million food-processing plant.

Source: Chesterfield County

Adapting to Change

Sands Anderson Marks & Miller wasn’t always one of Virginia’s largest law firms.

It began in the mid-1800s as a small practice called Howard & Sands, named after its two partners, John Howard and Alexander Hamilton Sands. Although most of its historical documents were lost when Richmond burned near the

Tapping Into Technology BUSINESS PROFILE: InteliTap,

From its headquarters in Powhatan County, Dave Adams’s company, InteliTap, electronically tracks kegs of beer from breweries across the U.S. and England to the moment their contents are poured into a customer’s frosty glass. That means Adams can notify a bar owner anywhere in the world when his beer temperature has changed, when the lines need attention, or if a bartender tends to get a bit too generous! InteliTap was originally headquartered in Richmond, VA, but Adams tired of the commute and the rush hour traffic. So he looked to the west and discovered that neighboring Powhatan County, only 20 minutes west of the City—and much closer to his home—could offer him and his coworkers a higher quality of life, lower overhead and an ideal location to operate their fast-growing technology-based company.

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Powhatan County, VA

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What’s Hot in Chesterfield County?

from 350 to 1,100 in 15 years, bringing the current total of operational quarries to 14. Luck Stone purchased Lee Tennis/ Har-Tru in 1998, and the architecturalstone division became the innovative Charles Luck Stone Center two years ago. Luck stepped down as president in 1995, making way for his son, Charles S. Luck IV, to succeed him.

A few qualities have remained at Luck Stone’s core — not cutting corners or cheapening product quality, seeking new ideas, and being straight with employees, even when the news is bad. In the past year, Luck says, “we have leaned on our people, and they have come up with some great ideas on how to tighten our belts.

The caliber of your people and core values — that will get you through.”

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For more information on how your business could benefit from relocating to Powhatan County, contact: Sherry Swinson Director of Economic Development (804) 598-5605

J usti n Vau g han P h oto

7/30/09 11:22:40 AM 8/4/09 11:18:35 AM

We’re at a crossroads…

Which food will you choose?

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What’s Hot in Powhatan County?

Winterfield Place

Route 60 development: South Creek (general commercial, office and industrial); Oakbridge Business Park (office and light industrial); Flat Rock and Eastern Route 60 Business Service Area (general commercial); Powhatan Commercial Center (office and light industrial); Plainview Business Center (professional office); Wellness First Retail Center (general commercial and office); Powhatan Plaza and Plaza Shops (general commercial); County Line Commercial Park (commercial and office); Swiftwood (general commercial and light industrial) • Scottville at Powhatan Courthouse Village, an age-restricted residential community • Route 711 Village Service Area (“villagestyle” commercial and office) • Winterfield Place at the intersection of Robious and Winterfield Roads at the Chesterfield County line (specialty retail and office/medical)

• Malvern, at the intersection of Routes 288 and 711 (planning stages — inn/convention center and specialty retail shops) • “Hamlett Tract” on the north side of U.S. 60 between Academy and Wood Flower Roads (planning stages — general commercial) • Rail sites off of Genito Road near the Chesterfield County line Source: Powhatan County

end of the Civil War in 1865, its longevity and growth stand as a testament to the adaptability of its partners to changing economics and business trends.

“The beauty of being in a firm like ours is when one segment is down, another is up,” says Douglas P. Rucker Jr., one of the firm’s partners.

The firm remained viable through the Great Depression as a general practice. Today it boasts expertise in practice areas ranging from business, bankruptcy and real estate to civil and commercial litigation, equine law, workers compensation, health care, and tax law. It has 77 attorneys in Richmond, Blacksburg, Fredericksburg, McLean and North Carolina’s Research Triangle.

The key to success during challenging economic periods often lies in adapting to a rapidly changing environment, says Rucker.

“Yesterday’s real-estate lawyers are now helping with bankruptcies,” he says.

“We just move our lawyers around and have them do other things.”

So far, the firm is holding up against the current economic downturn, though the legal profession is feeling the effects

Carl O. Atkins, Jr., DDS W Christopher Maestrello, DDS W Arthur P. Mourino, DDS

Pediatric dentistry

O

ur mission is to provide optimal dental health for children in a caring and nurturing environment. Dr. Atkins has been practicing Pediatric Dentistry for 20 years in the west end of Richmond. He is a Diplomate of the American Board of Pediatric Dentistry, a Fellow of the American Academy of Pediatric Dentistry and teaches at the Medical College of Virginia School for Dentistry as an associate professor in the Department of Pediatric Dentistry. Dr. Maestrello practiced Pediatric Dentistry for six years at the Medical College of Virginia School for Dentistry as an associate professor in the Department of Pediatric Dentistry. He is a Diplomate of the American Board of Pediatric Dentistry and of the National Dental Board of Anesthesiology. Before joining our practice, Dr. Arthur Mourino was the Director of the Post Doctoral Program in Pediatric Dentistry at the Medical College of Virginia for 30 years. He is a Diplomate of the American Board of Pediatric Dentistry and a Fellow of the American Academy of Pediatric Dentistry. We look forward to partnering with you in providing for your child's oral health.

Dr. Atkins thanks his peers for voting him Top Dentist in Pediatric Dentistry in Richmond Magazine’s 2009 Top Dentist’s Survey

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no differently than other industries, says Rucker.

“In 37 years of practice, I have never seen an economy like this,” he says.

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In a sour economy, many companies focus on maintaining those aspects of business that are making money. By contrast, spice manufacturer C.F. Sauer Co. in Richmond continues to branch out into new — though related — product categories.

Conrad Frederick Sauer was a 21-year-old pharmacist in 1887 when he noticed the brisk sales of vanilla that was dispensed from a bulk container in the drug store where he worked. So he started a new company that bottled small amounts of vanilla extract and sold it to housewives.

Today, the business has more than 900 employees and takes in $300 million to $400 million in annual revenue.

It keeps a stock of more than 500 raw materials in its plants at Broad Street and Hermitage Road, the production headquarters for everything from the original vanilla extract to items sold in bulk to restaurants, such as the bread-

ing used by the Chik-fil-A chain, which contains 17 ingredients.

“The market is so different today,” says Michael Sauer, executive vice president of sales and the great-grandson of the company founder. At the time the business started, there were no prepared-food manufacturers, so every household kept more ingredients on hand. “Women raised children and prepared all meals. There was no bread; you made bread. You made everything.

Spices and extracts were a cornerstone of daily life.”

“Today, it’s a special occasion if someone actually bakes a cake,” he says.

The current market demands more specialty spices, including those used in preparation of ethnic foods.

“What the consumer today is looking for is different flavors,” he says.

Therefore, the company continues to acquire emerging product lines that fill gaps in its existing offerings, Sauer says. One example is its purchase of The Spice Hunter, a California-based operation that specializes in products such as pine nuts and crystallized sugar.

“Anything that is a flavoring or a seasoning, we continue to look in those

7/23/09 9:26:42 AM

What’s Hot in New Kent County? approximately 18,000 square feet of commercial space was recently occupied.

• A 100-acre recreational facility is being planned in anticipation of population growth.

• A new visitors and commerce center has been constructed at Interstate 64 exit 211 (Talleysville exit).

• Renovations to the courthouse are nearing completion to allow all court-services offices to operate from a central location.

Vineterra Golf Course

• Water and sewer infrastructure is ready for connection at county’s major highway interchanges.

• Weir Creek Commerce Park is accepting new development on the site’s 154 acres and is utility ready.

• Court House Village is under way, a mixeduse residential community consisting of retail, office, and single-family homes.

• Rock Creek Villas, an age-restricted residential community, is under construction, and

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• The Patriot’s Landing development is well under way, with home sales beginning and commercial space being developed.

• Commercial space is also available at New Kent Commons, at Interstate 64 exit 214.

• New Kent Vineyards, which includes the New Kent Winery that opened in late May 2008, 2,500 single-family residential dwellings, 750,000 square feet of commercial space and the Vineterra Golf Course, which is scheduled to open in September 2009.

• The county has two utility projects underway: the expansion of the Route 33 Parham wastewater-treatment plant and a wastewater reuse project.

Source: New Kent County

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What’s Hot in Goochland County West Creek Medical Center is scheduled to be finished in 2012.

• Continued interest in retail opportunities along Broad Street Road and West Creek

• The Goochland Courthouse area has added additional retailers.

• Old Dominion Industrial Complex, located between Oilville and Centerville

• MidPoint Industrial Park still has a number of sites available, totaling 125 acres.

• Rockville Commerce Center, off the Rockville-Manakin exit, north of I-64

• Oilville Business Park

• Lanier Industrial Park, off the RockvilleManakin exit, north of I-64 BMW-069B:BMW-069B

3/19/09

8:30 AM

• West Creek Business Park has approximately 1,400 acres remaining for development.

Source: Goochland County

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areas,” says Sauer.

Exports of products such as mayonnaise into far-flung regions from Africa and the Middle East to Mexico have also proved profitable.

Sauer’s interests aren’t limited to spices, however. The company has owned Pleasant’s Hardware since 1989 and operates a real-estate division, including holdings in the Cary Court and Libbie Place shopping centers in Richmond.

Michael Sauer echoes the Siewers’ and the Lucks’ emphasis on fiscal responsibility, and he adds that the company has benefited from being private and family-owned.

“One of the charms of being private is you don’t have to report to a diverse stockholder group that has an expectation of returns,” he says.

Maintaining a high-quality product line and a pay-as-you-go financing ethic have been and continue to be foundations of family and company policy.

“While the Depression had manifestations, we always self-finance, so liquidity was not one of the issues for us,” Sauer says. ■ Kate Andrews contributed to this story.

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The Network

Entrepreneurs agree it’s the only way to do business

MODEL

➞ By Joan Tupponce / Illustration by Dawn Ripple McFadin

D

ave Saunders, president of the Richmond advertising and new media firm Madison + Main, can claim more than 14,000 followers on Twitter.

“I have more than [either] of the 2009 candidates for governor,” he chirps.

Twitter, the wildly popular socialmessaging service, is just one of the networking tools that Saunders uses and suggests for his clients at Madison + Main, which specializes in marketing solutions for emerging companies.

When Saunders opened the company in September 2005 after moving from Los Angeles to Richmond, he relied on networking to develop his client base. “I had to start from scratch,” he recalls. “I had some contacts but I didn’t have any contracts or clients.”

As part of his efforts, he joined the Greater Richmond Chamber of Commerce and a variety of networking groups such as BNI and the Richmond Ad Club. “I considered it a personal failure if I didn’t hand out 1,000 business cards by January 1, 2006,” he says.

Saunders passed that goal.

To optimize his networking endeavors, Saunders turned to the Web and joined several social-networking platforms. “I was one of the first users of LinkedIn, Friendster, which predated MySpace, and Yahoo Groups,” he says. “All of these were popular back in 2005.”

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As time went on, Saunders became more and more engaged in a variety of platforms.

He’s now on what is considered the “holy trinity”: Twitter, Facebook and LinkedIn. As of summer 2009, he had slightly fewer than 1,000 connections on LinkedIn and more than 400 Facebook friends. “I use these sites to build awareness and to position [the company] as experts in our field,” he explains.

Saunders estimates that 10 percent of his clients come from connections with LinkedIn, and 20 percent through referrals and in-person networking. His tweets have caught attention from the New York Times, the Wall Street Journal and the Washington Post.

The use of social media in business is gaining popularity, he says. “Social media is a communication tool like a telephone or instant messaging. People are drawn to it.”

Matthew Rutherford, professor of management at the Virginia Commonwealth University School of Business, sees socialnetworking sites as another tool for businesspeople in their marketing efforts. “Entrepreneurs are using social-networking sites to deepen already established relationships,” he says. But the preferred way to market a business, he believes, is still the tried-and-true method — face-to-face networking. “It’s a huge predictor of a new firm’s success to the degree that you make new relationships and grow them into meaningful relationships.”

Sticking a Toe in

Norma Santamaria is just starting to tap into technology. She has set up Twitter and Facebook accounts for her retail establishment, Baggio, an upscale consignment shop in Gayton Crossing Shopping Center. “You have to keep up with the times and technology,” she says. “It’s a good avenue for us, a tool to be used for networking and marketing.”

Santamaria started her company in 2002 after working as a wardrobe consultant at women’s apparel retailers Frances Kahn and Coplon’s. “I saw what was hanging in closets and not being used,” she says. “I wanted to have my own business, and I thought this would be perfect for me.”

She opened the business in her home to test the waters but moved it to a storefront in Gayton Crossing after seeing that the concept was successful. She built her business through referrals. “People would tell other people and also bring other people to the store,” she says. “I always ask my clients to tell someone else, and most are receptive to that idea.”

Santamaria is hoping that her new online presence — her Web site and Twitter and Facebook accounts — will help her network globally. “Selling isn’t just the community in Richmond anymore,” she explains. “People from other places in the United States consign with us. I want to go beyond that. I think that social networking will bring me to the next level of marketing.”

Personal Network

Cora Pedrazzi relied on face-to-face networking to build up clientele for Core Kids Academy, a business she started in 2007. The academy provides

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sports-skills training for children and adults. “I felt that there was a need in the community for building strength and confidence in children,” she explains. “I use gymnastics to teach healthy habits.”

Pedrazzi’s networking efforts included setting up booths at PTA fairs, Richmond Kickers’ games and other school and sports-related events. “We used that opportunity to talk to people,” she says.

Pedrazzi also joined the group Businesses About Motherhood to help make business contacts and to network with parents. “These are mothers that own businesses that cater to children,” she explains. “We talk about how to drive customers to our businesses.”

Additionally, Pedrazzi has started a Facebook page for Core Kids that features videos and podcasts, along with fitness tips. “We want to be the go-to person for fitness and healthy habits,” she explains.

She’s also using Twitter to gather information. “We follow entrepreneurs and what they are talking about,” she explains. “We look at what news articles they have read.”

Networking is an ongoing endeavor, she adds. “You can’t stop. It has to be done every week. We are constantly trying to get our name out there.”

Diversifying His Approach

Craig Ellwanger tried to build an electrical business in the mid-1990s, but his efforts didn’t pay off. “I didn’t know how to network,” he explains. “I wasn’t looking in the right places. I was cold calling and using the yellow pages, trying to find contractors.”

In 2007, he tried again when he opened Genesis Electrical Services Inc. This time, he sought advice from friends. “They said I should network through different organizations,” Ellwanger says. He immediately joined the Retail Merchants Association of Greater Richmond, the National Association of the Remodeling Industry and BNI. He particularly enjoys his association with BNI. “I have a sales force of about 30 other people trying to help me find business, and in turn, I do the same for them,” he says. “It’s a commitment you make to help support people in the group. I have found the more I give to others, the more I get back in return.”

A few months ago, Ellwanger found his way to Facebook, where he is making

new connections. “Every now and then I will go on there and write something like ‘I’ve installed two ceiling fans today. Does anyone else need anything?’ and I’ll get two or three hits off of that.

People tell me they have seen me on Facebook. It’s good exposure for name recognition.”

Ellwanger also has a Web site and uses LinkedIn and Twitter. “Networking is very valuable for me,” he says.

“It represents about 80 percent of my new business. If it weren’t for the relationships that I have fostered through networking, my business would pretty much be dead in the water right now.”

Tweeting for Others

What if you don’t have time to expand your social-networking profile? The Richmond couple behind Rocket Pop Media makes a living by tweeting on Twitter and posting Facebook messages on behalf of businesses, individuals and nonprofits.

Scott and Cara Dickens relaunched their media firm last year after the closing of their Carytown store, Glass & Powder Board Shop. Ground Zero, as their 9-year-old company was known, specialized in producing high-definition videos, which Rocket Pop incorporates into its services.

Its Social Networking Acclimation Package (SNAP) is a three-month service that helps businesses and nonprofits create a unified look and feel across the major three platforms: Facebook, Twitter and LinkedIn. “In the beginning, most of these people have no clue how to make a relevant post,” Cara says — offering more than “Buy my product! Buy my product!”

A Facebook page is a good way to establish a brand and project your business’s personality, Scott says, but he adds, “Never try to sell anything on social media.”

So, what do you do with your pages?

Testimonial videos have their place, as do links to other sites highlighting readers’ interests — “value-driven posting,” as Cara says. Also, Scott says, “People like to weigh in. People like to interact.”

Establishing a notable online presence can lead to progress, Scott notes.

Rocket Pop designed Charlie Diradour’s Web site, FriendsOfRichmondBaseball. com, which gained attention during the

city’s recent debate over a proposal to build a new stadium downtown. Diradour, who backs keeping baseball on the Boulevard, expanded public discussion of the issue, and now his plan is the primary one under consideration.

Rocket Pop doesn’t see itself as a “ghost-tweeting” firm for a stable of companies; many clients take a halfday class to learn how to keep up with the work the Dickenses have done after the three months are up. “They have to run their own businesses,” Cara says, “but they realize the importance of networking.” ■ Kate Andrews contributed to this article.

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Being productive where you live I’m still stumped by the fact that people think that just because I work from a home office, I spend my days in loungewear and bedroom shoes. As president of my freelance writing company (Joan Tupponce & Associates Inc.), I’ve never really established a dress code, but if I did, it wouldn’t include baggy pj’s.

Don’t get me wrong: Working at home does have its benefits. I can throw a basket of laundry in the washing machine between interviews, visit a grandchild’s school or make telephone calls from my deck outside. But I can’t ever forget that my home office is an office that needs to be productive. I know folks who have left their 9-to-5 jobs to work at home, thinking it’s going to be totally different. It’s not. I still have deadlines to meet, people to interview and writing that has to be done. It’s all about generating an income.

I’ll admit it’s easy to get distracted. The television stares at you, tempting you to flick it on. Housework beckons. Friends stop by. Your husband smirks as he leaves to play tennis while you’re typing away.

That’s when you have to focus on the task at hand.

So for anyone thinking about working from home, here are my suggestions: Discipline yourself.

Start working at the same time each day. Take only an hour for lunch.

Don’t be tempted by distractions.

And, lastly, dress appropriately: no pj’s, please. —JT

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Corporate

COACHING Job training gets a makeover at two area universities ➞ By Sarah K. McDonald Illustration by Barry Bruner

M

ost of us have been there: sitting in a warm, dim room with uncomfortable chairs, listening to someone up front reading straight from a PowerPoint presentation — the same presentation that was handed out to everyone.

Ah, corporate training. Or rather, “Death

by PowerPoint,” as Ed Jones calls it.

In 1984, Jones saw that current training methods weren’t working: You can’t just go into a room and talk and expect people to learn. So, he created Management Training Consultants Inc., an international company based in Naples, Fla. The University of Richmond contracts Jones five times a year to lead a weeklong, $2,195 program titled “Train the Trainer.”

He teaches corporate trainers about adult learning; planning, designing and evaluating training; and improving classroom training.

“My philosophy is Death to PowerPoint,” Jones says. “PowerPoint is a great tool, but it’s used as a crutch.”

Jones’ sessions at UR aren’t simply lectures.

He uses problem solving, personal experiences, role playing and self-directed independent study to get his points across.

Often, Jones says, trainers know of methods such as working in teams but avoid us-

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ing them for fear of losing control. So he teaches them how to maintain control while at the same time giving practical, real-world advice without gimmicks.

“We should be the guide on the side and not the sage on the stage,” he says.

At the end of the week, each participant is recorded on video making a presentation using the new techniques. Jones records feedback, and each student gets a take-away DVD. Joe Seaton, a claims adjuster for Travelers Insurance, appreciates Jones’ tactics.

Seaton has always had training components tacked onto his jobs (Richmond police officer and Army Reservist, to name

being accountable and holding others accountable; the methods are simulation, shadowing and team exercises. Companies need executives who are innovative and who have the ability to accept and lead change, he says.

Chvala says the center works with Fortune 500 corporations in Richmond as well as small and mid-size companies. At corporate employers’ request, the VCU center also has organized résumé writing and training sessions for employees who were laid off from those companies.

There are several variables behind the cost of the group leadership sessions. As one example, a current group of 20 to 25 people will meet several times this year, at a total cost of $60,000 to $70,000. More than 3,500 executives used the center’s services last year.

In light of the economic downturn, one might wonder if companies are still willing to invest in training.

—Rich Chvala “Training is the last thing instituted in a company a few) during the past 25 years. Last year, and the first to go when financial strain he decided to step up his game and enroll comes along,” Jones acknowledges. Dein Jones’ program to make himself more spite that, enrollment in his “Train the valuable to his employer. Jones taught Trainer” program is up for the third and him to make learning memorable and fourth quarters of this year. how to use creative strategies. For exVCU’s Center for Corporate and ample, during a recent training session at Executive Education is experiencing Travelers about customer service, Seaton the same thing. Companies are pulling relied less on lecturing and more on hy- back on general training, Chvala says, pothetical case studies. Participants read but strong companies are using leadthe case studies aloud and then broke ership-development programs to hone into groups to write down positive and the skills of high-level management negative aspects of the cases; they also did — both to prepare for the economy’s some role playing. upswing and to demonstrate the value Just as UR filled a need, Virginia Com- of employees. “There’s nothing more monwealth University saw a need for rewarding than nurturing an employee training those at the top of the corporate that’s been loyal to the company … so ladder. In 1996, the university launched you don’t have to hire outside of your the Center for Corporate and Executive company,” Chvala says. ■ Education. “The intent was to utilize the talents of the business-school faculty in Virginia’s Private Nothelping the area professionals,” says Rich For-Profit Institutions Chvala, the center’s director. What began of Higher Education as a way to teach presentation skills and (Unless specified, figures include costs for in-state basic marketing has in the last four or five students.) years morphed into leadership developAppalachian School of Law 1169 Edgewater Drive, ment, he says.

Grundy, (800) 895-7411. Affiliation: none. Costs: tuThe center offers one-on-one execu- ition $26,500. Applications: $60. tive coaching and group sessions. “Peo- Atlantic University 215 67th St., Virginia Beach, ple can have a mirror into their style of (757) 631-8101. Affiliation: distance learning. Costs: $750 per course for master’s, $495 per noncredit leadership,” Chvala says. The focus is on course for continuing education. Applications: rollthinking strategically, taking initiative, ing; $50.

“Companies need executives who are innovative and who have the ability to accept and lead change.”

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Averett University 420 W. Main St., Danville, (434) 791-5600. Affiliation: none. Costs: tuition $21,112; room and board varies (average is $7,640). Applications: rolling. Richmond Center: Commonwealth Building, 7301 Forest Ave., Suite 205, Richmond, (804) 673-9677. No affiliation. Total $27,690.

Bluefield College 3000 College Drive, Bluefield, (276) 326-3682. Affiliation: Southern Baptist. Costs: tuition and fees $18,020; room and board $6,826. Applications: rolling; $30.

Bon Secours Memorial School of Nursing 8550 Magellan Parkway, Suite 1100, Richmond, (804) 6275300. Costs: call for details. Applications: May 1 for fall semester, Oct. 1 for spring semester; $50.

Bridgewater College 402 E. College St., Bridgewater, (540) 828-8000. Affiliation: Church of the Brethren.

Costs: tuition, room and board $34,400. Applications: rolling; $30 (fee waived for online applications).

Catholic Distance University 120 E. Colonial Highway, Hamilton, (888) 254-4238. Affiliation: Roman Catholic. $143 per continuing-education course; $239 per hour undergraduate; $390 per hour graduate. Applications: rolling.

Christendom College 134 Christendom Drive, Front Royal, (540) 636-2900. Affiliation: Catholic. Costs: tuition $18,120; room and board $7,390; fees $450.

Applications: $25 (waived for online applications).

Cordoba University and Graduate School of Islamic and Social Sciences 45150 Russell Branch Parkway, Suite 303, Ashburn, (571) 223-0500. Affiliation: Association of Theological Schools. Costs: tuition $7,200. Application fee: $30.

Eastern Mennonite University 1200 Park Road, Harrisonburg, (540) 432-4000. Affiliation: Mennonite.

Costs: tuition $24,120; room and board $7,650. Applications: rolling; $25 (waived with campus visit).

Eastern Virginia Medical School P.O. Box 1980 Norfolk, (757) 446-5600. Tuition in-state, $24,120; outof-state, $44,328; room and board $7,650. Applications: AMCAS applications accepted June 1 through Nov. 15; $95. Online application: $25 fee waived with campus visit. Public-private.

Emory and Henry College P.O. Box 947, Emory, (276) 944-4121. Affiliation: United Methodist. Costs: tuition, $24,880; with room and board $33,180, see Web site. Applications: rolling; $30 (fee waived for online applications).

Ferrum College P.O. Box 1000, Ferrum, (540) 3652121. Affiliation: United Methodist Church. Costs: tuition, room and board $31,150; $23,520 for a day student. Applications: rolling; $25.

Hampden-Sydney College Hampden-Sydney, (434) 223-6000. All men. Affiliation: Presbyterian. Costs: tuition $29,518; room and board varies, see Web site. Applications: Nov. 15 (early decision), Dec. 15 (early action), March 1 (regular); $30, waived with a campus visit.

Hampton University 100 Tyler St., Hampton, (757) 727-5000. Affiliation: private. Costs: tuition, fees, room and board $24,876. Applications: Nov. 1 (early), March 1 (regular); $35.

Hollins University P.O. Box 9707, Roanoke, (800) 456-9595. All women. Costs: tuition and fees $28,115; room and board $10,040. Applications: Dec. 1 (early decision), Feb. 15 (priority); $35.

Institute for the Psychological Sciences 2001 Jefferson Davis Highway, Suite 511, Arlington, (703) 4161441. Affiliation: Catholic. Costs: tuition $750 per credit hour for master’s degree, $760 per credit hour for Psy.D. No room and board. Master’s program. Applications: rolling; $50.

Jefferson College of Health Sciences 920 S. Jefferson St., Roanoke, (888) 985-8483. Affiliation: Carilion Clinic. Costs: full-time students $17,740. Applications: rolling for all programs except physician’s

assistant; $35 (waived if completed online).

Liberty University 1971 University Blvd., Lynchburg, (434) 582-2000. Affiliation: Southern Baptist.

Costs: average including tuition, fees, and room and board $23,198. Applications: rolling; $40 (currently waived).

Lynchburg College 1501 Lakeside Drive, Lynchburg, (434) 544-8300. Affiliation: Christian Church (Disciples of Christ). Costs: tuition $27,980; room and board $3,900. Applications: early decision due Oct. 15, regular is rolling; $30 (waived if application is completed online).

Mary Baldwin College P.O. Box 1500, Staunton, (540) 887-7019. All women. Affiliation: Presbyterian Church (U.S.A.). Costs: tuition, fees, room and board $31,655. Applications: rolling; $35.

Marymount University 2807 N. Glebe Road, Arlington, (703) 522-5600. Affiliation: Catholic. Costs: tuition $22,620; room and board $10,205. Applications: rolling; $40.

Randolph College 2500 Rivermont Ave., Lynchburg, (434) 947-8000. Affiliation: United Methodist. Costs: tuition $27,920; with fees, room and board $38,145.

Applications: April 1; $50 (reduced if application is completed online).

Randolph-Macon College P.O. Box 5005, Ashland, (804) 752-7305. Affiliation: United Methodist. Costs: tuition $28,397; fees, room and board $4,980; room rates vary, see Web site. Applications: Nov. 15 (early) March 1 (regular); $30 (free online).

Regent University 1000 Regent University Drive, Virginia Beach, (800) 373-5504. Affiliation: nondenominational Christian. Costs: undergraduate $465 per credit hour, some upper-level courses $660, plus $45 per credit professional fee; graduate $515 to $1,000 per credit hour. Call for application deadlines; $50.

Roanoke College 221 College Lane, Salem, (800) 388-2276. Affiliation: Lutheran. Costs: tuition, room, board and fees $37,595. Applications: March 15; $30 (waived online).

St. Paul’s College 115 College Drive, Lawrenceville, (434) 848-3111. Affiliation: Episcopal. Costs: tuition $5,940 per semester; room and board $3,320 per semester. Applications: rolling; $20.

Shenandoah University 1460 University Drive, Winchester, (540) 665-4500. Affiliation: United Methodist. Costs: tuition $11,925 per semester; room and board varies, see Web site. Applications: rolling; $30.

Southern Virginia University One University Hill Drive, Buena Vista, (540) 261-8400. Affiliation: Church of Jesus Christ of Latter-day Saints. Costs: tuition $17,000; room $2,000 to $3,100; board $900 to $2,900. Applications: rolling; $35.

Sweet Briar College 134 Chapel Road, Sweet Briar, (434) 381-6100. All women. Affiliation: none. Costs: tuition $28,860; room and board $10,460; $475 student-life fee. Applications: Dec. 1 (early), Feb. 1 (regular); $40.

Union Theological Seminary and Presbyterian School of Christian Education 3401 Brook Road, Richmond, (804) 355-0671. Affiliation: Presbyterian. Costs: basic degree is $1,152 per course. Applications: $60.

University of Richmond Admissions Department, 28 Westhampton Way, Richmond, (804) 289-8640.

Affiliation: none. Costs: tuition, room and board $48,490. Applications: Jan. 15; $50.

Virginia Intermont College 1013 Moore St., Bristol, (276) 669-6101. Affiliation: Baptist. Costs: tuition, room and board $30,697. Applications: rolling; $25.

Virginia International University 3957 Pender Drive, Fairfax, (703) 591-7042. Affiliation: none. Costs:

CCWA trains more than 15,000 of the Custom-Designed Training to fit your business needs region’s workforce Classroom & Computer-Lab Rentals for off-site meetings & staff training Skills Assessments that help in recruitment and each year with nearly planning employee development

www.ccwatraining.org 600 course offerings Offering the Virginia’s Career Readiness Certificate (CRC) at community colleges statewide!

taught by industry professionals.

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$5,022 per semester for graduate program; $4,725 per semester for undergraduate program. English as a Second Language (ESL) program $2,650. Applications: $100.

Virginia Theological Seminary 3737 Seminary Road, Alexandria, (703) 370-6600. Affiliation: Episcopal.

Costs: tuition $10,450; room and board $7,700. Applications: May 1; registration fee $150.

Virginia Union University 1500 N. Lombardy St., Richmond, (804) 257-5600. Affiliation: American Baptist.

Costs: tuition, room and board, fees $20,440. Applications: $25.

Virginia Wesleyan College 1584 Wesleyan Drive, Norfolk, (757) 455-3200. Affiliation: Methodist. Costs: tuition $26,976; room and board $7,384. Applications: rolling; $40.

Washington and Lee University Gilliam House, 204 W. Washington St., Lexington, (540) 458-8710. Affiliation: none. Costs: tuition $37,990; room and board $9,297 to $12,127; fees $887. Applications: Nov. 15 (early decision I), Jan. 2 (early decision II), Jan. 15 (regular); $50.

Virginia’s Two-Year Community Colleges

These schools have rolling admissions and no application fee (unless otherwise noted). Tuition generally ranges from $76.65 to $95.60 per credit hour in-state and $248.80 to $273.40 per credit hour out-of-state (additional fees may also apply).

A Standout Education

Innovative programs. Education that is affordable and goes beyond the basics. People who are smart, driven and not afraid to have fun.

This is John Tyler Community College. This is where you belong.

Visit one of our campuses in Chester or Midlothian.

Go to www.jtcc.edu. Call 804-796-4000.

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Blue Ridge Community College One College Lane, Box 80, Weyers Cave, (540) 234-9261.

Central Virginia Community College 3506 Wards Road, Lynchburg, (434) 832-7600.

Dabney S. Lancaster Community College 1000 Dabney Drive, Clifton Forge, (540) 863-2800.

Danville Community College 1008 S. Main St., Danville, (434) 797-2222.

Eastern Shore Community College 29300 Lankford Highway, Melfa, (757) 789-1789.

Germanna Community College Locust Grove Campus, 2130 Germanna Highway, Locust Grove, (540) 423-9030; Fredericksburg area campus, 10000 Germanna Point Drive, Fredericksburg, (540) 8913000; Daniel Technology Center, 18121 Technology Drive, Culpeper, (540) 937-2914.

J. Sargeant Reynolds Community College P.O. Box 85622, Richmond, (804) 371-3000. (Campuses downtown and in Henrico and Goochland.)

John Tyler Community College 13101 Jefferson Davis Highway, Chester, (804) 796-4000; 800 Charter Colony Parkway, Midlothian, (804) 594-1400.

Lord Fairfax Community College 173 Skirmisher Lane, Middletown, (800) 906-LFCC (5322). (Campuses located in Middletown and Warrenton with a center in Luray.)

Mountain Empire Community College 3441 Mountain Empire Road, Big Stone Gap, (276) 523-2400.

New River Community College P.O. Box 1127, Dublin, (540) 674-3600.

Northern Virginia Community College 4001 Wakefield Chapel Road, Annandale, (703) 323-3000.

(Campuses in Alexandria, Annandale, Loudoun, Manassas, Springfield and Woodbridge, with academic centers in Arlington and Reston.)

Patrick Henry Community College P.O. Box 5311, Martinsville, (276) 638-8777.

Piedmont Virginia Community College 501 College Drive, Charlottesville, (434) 977-3900.

Rappahannock Community College 12745 College Drive, Glenns, (804) 758-6700. (Campuses located in Glenns and Warsaw.)

Richard Bland College of the College of William and

Mary 11301 Johnson Road, Petersburg, (804) 8626225. Tuition: $114 per credit hour. Applications: Aug. 15 for fall, Dec. 15 for spring. Rolling admissions.

Southside Virginia Community College 309 College Road, Richlands, (434) 949-1000.

Southwest Virginia Community College P.O. Box SVCC, Richlands, (276) 964-2555.

Thomas Nelson Community College 99 Thomas Nelson Drive, Hampton, (757) 825-2700.

Tidewater Community College 121 College Place, Norfolk, (757) 822-1122. (Campuses located in Chesapeake, Norfolk, Portsmouth and Virginia Beach.)

Virginia Highlands Community College P.O. Box 828, Abingdon, (276) 739-2400.

Virginia Western Community College P.O. Box 14007, Roanoke, (540) 857-8922.

Wytheville Community College 1000 E. Main St., Wytheville, (276) 223-4700.

Virginia’s Senior Public Colleges and Universities

(Figures include room, board, fees and tuition for instate students.)

Christopher Newport University One University Place, Newport News, (757) 594-7000. Costs: tuition $8,050; room and board $9,040 yearly. Applications: Dec 1. (early action), March 1 (final deadline); $45.

College of William and Mary P.O. Box 8795, Williamsburg, (757) 221-4000. Costs: in-state tuition and fees $10,033; room and board varies, see Web site.

Applications: Nov. 1 (early decision), Jan. 1 (regular) for fall; $60.

George Mason University 4400 University Drive, Fairfax, (703) 993-1000. Costs: tuition $8,024; room and board varies, see Web site. Applications: Jan. 15 for fall, April 1 for transfer, Oct. 15 for spring; $50 online, $70 paper.

James Madison University 800 S. Main St., Harrisonburg, (540) 568-6211. Costs: tuition $7,244; fees, room and board $7,386. Applications: Nov. 1 (early), Jan. 15 (regular); $40.

Longwood University 201 High St., Farmville, (434) 395-2000. Costs: tuition $297.50 per credit hour; room and board varies, see Web site. Applications: March 1 for fall and Oct. 15 for spring are preferred; rolling admissions otherwise; $40.

Norfolk State University 700 Park Ave., Norfolk, (757) 823-8396. Costs: $260.29 per credit hour.

Applications: priority due May 31 for fall, Oct. 1 for spring; $35; online $20.

Old Dominion University 108 Rollins Hall, Norfolk, (757) 683-3685. Costs: tuition and fees $236 per credit hour; room and board varies, see Web site.

Applications: Dec. 1 for full scholarship consideration, March 15 for regular admissions; $40.

Radford University East Main Street, Radford, (540) 831-5000. Costs: $3,452. Applications: Dec. 15 (early), Feb. 1 (regular); $50.

University of Mary Washington 1301 College Ave., Fredericksburg, (540) 654-2000. Costs: tuition $3,556 per semester; room and board varies, see Web site. Applications: Jan. 15 (honors admission), Feb. 1 (regular admission), March 1 for fall transfer students, Nov. 1 for spring transfer students; $50.

University of Virginia P.O. Box 400160, Charlottesville, (434) 982-3200. Costs: tuition and fees, $4,840 per semester; room and board $4,610 per semester. Applications: Jan. 2 for regular admission, March 1 for fall transfers; $60.

University of Virginia’s College at Wise One College Ave., Wise, (888) 282-9324. Costs: tuition and

fees $6,748 per year; room $7,323 per year; meals $3,136. Applications: rolling; $25.

Virginia Commonwealth University 821 W. Franklin St., Richmond, 828-0100. Costs: tuition and fees $7,117 per year; room and board $6,579 per year (average).

Applications Feb. 1; $30 online, $40 paper.

Virginia Military Institute 319 Letcher Ave., Lexington, (540) 464-7211. Cost: $18,182 per year. Applications: Nov. 15 (early decision), Feb. 1 (regular); $40.

Virginia Polytechnic Institute and State University (Virginia Tech) Burruss Hall, Blacksburg, (540) 231-6267. Costs: tuition and fees $4,302.50 per semester; room and board varies, see Web site. Applications: due Nov. 1 (early decision), Jan. 15 (regular); $54.

Virginia State University P.O. Box 9018, Petersburg, (804) 524-5902. Costs: tuition $5,914; room and board $8,310. Applications: $25.

Virginia Adult Education Averett University Admissions Office, 4880 Cox Road, Suite 101, Glen Allen, 270-1889. Evening classes for accelerated bachelor’s up to master’s degrees in business or education.

Bluefield College 9211 Arboretum Parkway, Suite 400, 276-3788. Evening classes throughout the region for 13-month bachelor’s-degree program in management and leadership. Also, degrees in criminal justice and behavioral science.

Central Michigan University 7501 Boulders View Drive, Suite 100, 327-9330. Master of science in multiple administration areas; master of public administration.

Commonwealth Parenting 4121 Cox Road, Suite 110, Glen Allen, 545-1272. Classes and support for parents of infants through teens.

The George Washington University Hampton Roads Center, 1 Old Oyster Point Road, Suite 200, Newport News, (757) 269-4949; contact the regional satellite office at 649-1333. Classes are held at local schools in Richmond. Graduate programs in educational administration, human-resources development, leadership development, engineering and technology management, and systems engineering in Newport News. Graduate degree (M.A., Ed.S. and Ed.D.) and certificate programs in educational administration in Richmond.

J. Sargeant Reynolds Community College 1651 E. Parham Road, 371-3000. The Community College Workforce Alliance (CCWA), a partnership between J. Sargeant Reynolds’ Institute for Workforce Development and John Tyler Community College’s Business, Industry and Government Services Center, serves work-force development needs in the areas of pre-employment, work-force assessment, technology and more.

John Tyler Community College Main office, 13101 Jefferson Davis Highway, 796-4000; Midlothian Campus, 800 Charter Colony Parkway, 594-1400; Community College Workforce Alliance, 523-2292.

CCWA specializes in customized work-force development programs and partners with J. Sargeant Reynolds and JTCC. Lifelong Learning Institute in Chesterfield 13801 Westfield Road, 378-2527. Unlimited academic, social and fitness classes for adults 50 and over.

Mary Baldwin College in Richmond 1504 Santa Rosa Road, Suite 202, 282-9111. More than 25 majors. Master of arts in teaching degree. Courses in small-group classes: evenings, daytime, Saturdays.

Online or independent study.

Old Dominion University’s Distance Learning Program at ODU’s Richmond Campus, 1603 Santa Rosa Road, Richmond, 662-7054, and John Tyler

Community College, 796-4463. Bachelor’s, master’s and doctorates in health science, information technology, nursing, education. Complete first two years at a local community college; finish your fouryear degree at a distance-learning site.

Randolph-Macon College P.O. Box 5005, Ashland, Admissions office, 752-7305. Liberal arts.

Strayer University 11501 Nuckols Road, Glen Allen, 527-1000, and 2820 Waterford Lake Drive, Suite 100, Midlothian, 763-6300. Associate‘s to master’s degrees in business and more.

Union-PSCE (Union Theological Seminary and Presbyterian School of Christian Education) 3401 Brook Road, 355-0671. Offers continuing-education seminars and workshops for ministers, Christian educators and church lay leaders. Graduate programs in biblical and theological studies, ministry and Christian education.

University of Mary Washington College of Graduate and Professional Studies 121 University Blvd., Fredericksburg, (540) 286-8000. Evening courses and online learning. MBA, master of science in management information systems, dual MBA/ MSMIS, master of education, teacher licensure, bachelor of professional studies.

University of Phoenix 6600 W. Broad St., Suite 200, 281-3900. Undergraduate, graduate and doctoral studies/degrees; criminal justice, business technology; online/night/some weekend classes, more than 100 programs.

University of Richmond, Robins School of Business 289-8550. Think Again is a nondegree catalog of courses such as public speaking, culinary arts. Fully accredited MBA, continuing education for business executives.

University of Richmond, School of Continuing Studies 289-8133. Evening and weekend classes, including undergraduate- and master’s-level courses. Also, offers the Osher Lifelong Learning Institute, with special programs for 50-plus, and Think Again (nondegree programs).

University of Virginia’s Richmond Center 2810 N. Parham Road, Suite 300, 662-7464. Teacher recertification, master’s degrees in engineering and education, professional-development programs for business, and certificate programs.

Virginia Center on Aging at Virginia Commonwealth University 730 E. Broad St., 828-1525. Locations in Midlothian, Staunton, Harrisonburg. Year-round courses, more than 300 offered. Lifelong-learning programs available for people 55 and up, including Elderhostel.

Virginia Commonwealth University Office of Admissions, 821 W. Franklin St., 828-1222. Evening courses in dozens of degree and certificate programs. Fast-track MBA program, 828-3622. Postgrad teacher-license programs. Graduate school office, 828-6916.

Virginia State University 1 Hayden Drive, Petersburg, 524-5000. An evening and weekend degree program, the bachelor of individualized studies degree draws on courses from the university’s five undergraduate schools. Some courses are offered at Fort Lee and the JTCC-Chester campus.

Virginia Tech Richmond Center 2810 N. Parham Road, Suite 300, 662-7288. Virginia Tech offers graduate degrees, continuing education and development in public administration, business, human development, engineering and education.

Virginia Union University 1500 N. Lombardy St., 257-5600. Accelerated degree offered in education, and finance and banking.

Visual Arts Center of Richmond 1812 W. Main St., 353-0094. Classes for all ages are available in crafts, fine arts, photography, digital media and writing. n w e lc o m e

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Never underestimate what PERSONAL ATTENTION can mean for

your child’s education.

= Mozart

Note this in deciding on your child’s education: the arts are an integral part of learning at this school. Not an add-on, not expendable. Music, visual arts and theatre are as vital to individual growth as other academic subjects. K through 12, our curriculum recognizes the role of the arts in stimulating the imagination in all endeavors. Learn more at stewardschool.org or 804.740.3394.

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The fun-loving employees at Free Agents Marketing

Happy

CAMPERS

Keeping workers motivated and engaged ➞ By Joan Tupponce / Photo by Ash Daniel

E

very Friday between Memorial Day and Labor Day, employees at Free Agents Marketing head home at 1 p.m.

Free Agent Fridays, as they are known, give employees the chance to spend more time with family and friends.

“It’s only four hours on Friday, but the employees get so excited,” observes Ken Wayland, president of the Glen Allen-based advertising, marketing and public-relations firm.

Shortened workdays are among the practices Free Agents Marketing uses to help energize its work force of 25.

“As a business owner, I do think the top priority should be recruitment and retention of world-class people,” Wayland says. “It’s the most important thing a company does.” Although many people feel lucky to have a job these days, successful companies such as Free Agents take steps to ensure that their valued employees feel motivated and engaged.

Wayland recalls that when the firm was formed in 2001, “it was just four of us, and our philosophy at the moment was that we weren’t starting a company, we were starting a culture.” That way of thinking stems from his belief that people don’t “seek out a company, they seek out a culture.”

“What separates you from the pack are the little things,” he says.

At Free Agents, those little things include a program called “Surprise and Delight.” The concept is based on surprising employees with small but meaningful gestures. For example, Wayland knew that three of the company’s younger employees were heading to Austin, Texas, for a big concert weekend. They had been saving for several weeks. Two days before the trip, the company gave each of them

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$250 in cash. “They were both ecstatic and grateful,” Wayland says.

Another colleague had been invited to a business-related black-tie event but didn’t have a tuxedo to wear. The company bought a tuxedo and fitted him for it a day before the event. “He showed up at the event and was smiling from ear to ear,” Wayland says.

Laura Wagner said she was completely surprised when her bosses at Free Agents Marketing hired a mother’s helper for her during the two weeks she was working on a large presentation for a client. Wagner, a mother of three, serves as the firm’s creative director.

“They see what you need and respond to that,” she says. “FAM is like a family.

For example, when gas prices went up, we walked in the office and there were gas cards on everyone’s desk.”

Other facets of Free Agents’ culture include open communication, training and resources that include seminars, webinars and conferences, and group activities such as a FAM Funfest.

“Last year, we took the staff and their families to a Richmond Braves game. On St. Patrick’s Day, we cooked corned beef and cabbage for everyone,” Wayland says. “We go bowling on a weekday afternoon, celebrate birthdays and special days. It’s all about the little surprises.”

At Owens & Minor, company culture values and rewards individual learning.

Employees, referred to as teammates, are encouraged to grow in their careers at the Mechanicsville-based Fortune 500 company, which distributes medical and surgical supplies to the acutecare market.

Owens & Minor employees can win a Mustang for perfect attendance.

photo courtesy Owens & Minor

“We are always interested in what our teammates are doing,” says Hugh Gouldthorpe, senior vice president of quality and communication. “We try to help them get better at what they do every day.”

Seventy percent of the company’s 4,958 employees work in warehouses around the country. To elevate their interest in the company, officials started Owens & Minor University (OMU), where employees can take classes to support them in their current positions and for professional development.

OMU also offers certification programs. “When teammates finish a certification program, they are rewarded financially,” Gouldthorpe says. “We now have some distribution centers where every teammate is certified.”

Since the program started in 2003, employees have taken 33,875 classes on everything from safety to leadership.

Any employee can take the classes free of charge.

Last year, the 127-year-old company handed out 300 Thanksgiving turkeys to employees who had taken a specified number of classes. “We let teammates know that we want them to succeed, and that’s one of the ways we do that,” Gouldthorpe says.

Owens & Minor also makes a point of recognizing employees’ hard work and dedication. Star Performer Awards are given to those who are recognized by their peers for their good work. After employees receive several of these awards, they are given “Star Bucks,” which “can be used in our company store to buy all kinds of merchandise,”

Gouldthorpe says. “Team leaders can also give out Star Bucks when they see a teammate doing something special.”

Employees who give back to the community by volunteering get to throw their names in a hat to win Owens & Minor stock. The same name-in-thehat concept applies to a yearly perfectattendance drawing to win one of five automobiles. An employee’s name goes into the hat for every quarter of perfect attendance during the year. Each region of the company gives away a new Mustang. “We’ve been doing that for four years,” Gouldthorpe says.

It’s those kinds of programs that have helped Owens & Minor claim one of the lowest national turnover rates in the medical-services industry. “We want to retain good people who know they can make a difference and that we care about them,” Gouldthorpe says. “When people know you care about them, they are always trying to exceed your expectations. They don’t want to fail.”

Mark Pounders, director of operations for Richmond-based Winn Bus Lines Inc., sees that same kind of loyalty and dedication in Winn’s employees.

The family-owned and operated charter-bus and ground-transportation firm boasts a high retention rate that averages in the 90 percent range. Most of the company’s 25 employees are bus drivers who regularly interact with customers.

“We try to stress the importance of making them feel important to us as a company,” Pounders says. “We assign specific buses to drivers. We give them a sense of ownership in the vehicle they will be driving.”

Winn lets customers know how important its employees are, not only to the company but also to the customer.

Pounders often will talk to customers about the drivers’ rigid training standards and how hard they work to keep their motor coaches well-maintained.

“When groups started noticing those things, the amount of gratuities started going through the roof,” he says.

Winn, which has been around for 50 years, operates under a philosophy that runs counter to Donald Trump’s famous tagline, “It’s not personal, it’s business.”

“We say it’s not business, it’s personal,” Pounders says. “That carries over in service and the way we treat each other.

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Hiring RESOURCES Local agencies that offer job assistance

F

rom the industrial field to the legal world, Richmond has all kinds of businesses that are ready to help newcomers locate the perfect job. The area is home to various industries and countless employment-staffing agencies. Below is a sampling of the many resources that the city has to offer.

Accounting

Accountemps, 901 E. Byrd St., Suite 1750, 783-1901; 4991 Lake Brook Drive, Suite 200, Glen Allen, 9659600. Works to place administrative, accounting and finance professionals in temporary and temp-to-hire positions.

Accounting Principals, 10900 Nuckols Road, Suite 110, Glen Allen, 968-7956. Direct-hire and tempto-hire placement; temporary financial staffing; and professional financial consulting.

Ajilon Professional Staffing, 6800 Paragon Place, Suite 620, 288-8883. Temporary, temp-to-hire and direct-hire staffing is available in the fields of accounting, finance, human resources, operations, marketing and administration.

Key Personnel Inc., 5540 Falmouth St., Suite 100, 716-9450. Permanent and temporary placement in accounting, bookkeeping and financial analysis. IT and administrative staffing only.

Vaco Richmond, 3901 Westerre Parkway, Suite 120, 282-2700. Nationwide consulting and professional search firm specializing in interim and permanent professionals in accounting, finance, technology and operations.

Lawyers

Lawyer’s Staffing, 6800 Paragon Place, Suite 115, 282-1289. Temporary, temp-to-hire and direct-hire for the legal field.

Office

Adecco Employment Services, 9100 Arboretum Parkway, Suite 100, 320-3163; 7231 Forest Ave., Suite 101, 288-4497. Places general employees with businesses.

Apex Systems Inc., 4400 Cox Road, Suite 100, Glen Allen, 254-2600. IT staffing, accounting and legal staffing (lawyers). Temporary, temp-to-hire and direct placement.

Exclusive Staffing, 411 E. Franklin St., Suite 501, 644-1808. Temporary and permanent placements for office and technical jobs.

Kelly Services, 9201 Arboretum Parkway, 272-0633; 4701 Cox Road, Suite 100, 965-9994. Temp-to-hire and direct hire in administrative, education, legal, science, health care and more. Light industrial/ware-

B r a n d o n L a u f e n b e r g i l l u s t r at i o n

house; part-time hiring.

RemX, 4805 Lake Brook Drive, Suite 102, 270-4429.

Previously known as Remedy Staffing, company provides administrative, IT and finance staffing.

Select Staffing, 3228 W. Cary St., Suite A, 358-1901.

Temporary, temp-to-hire and direct placement in administrative and more.

Staffmark, 7301 Forest Ave., Suite 110, 285-8686.

Offers temporary staffing, direct and temp-to-hire placement.

Today’s Office Professionals, 9020 Stony Point Parkway, Suite 175, 330-5906. Temporary and permanent placement in general administrative, legal and office positions.

Executive

Accent Professional Recruiting, 1480 Oak Bridge Court, Powhatan, 359-9416. The company offers permanent executive recruiting.

Bencks & Co., 8814 Fargo Road, Suite 125-A, 6736541. Company offers executive-search services in the investment-management field.

BEX Logistics and Driver Leasings, 1000 Holly Springs Ave., 359-8806. Driver leasing, temporary, permanent and direct hiring.

Durrill & Associates, 3805 Cutshaw Ave., Suite 502, 355-9562. Specializing in financial services; some manufacturing and retail.

Professional Recruiters Inc., 1503 Santa Rosa Road, Suite 100, 285-7440. Full-service recruiting in sales and management, clerical, administration and ac-

counting.

The Richmond Group, 6802 Paragon Place, Suite 430, 285-2071. Offers executive recruiting.

The Titan Group LLC, 6802 Paragon Place, Suite 126, 754-8330. Compensation consulting, executive benefits, leadership training, talent strategy and HR advising.

Direct Hire

Randstad, 8030 W. Broad St., Suite C, 266-5106. Offers recruiting in various fields, including executive, clerical and light industrial.

Creative/Marketing

Aquent, moving to new offices, see aquent.us. Creative and marketing services. Staffing and consulting.

Boss Group, 1329 E. Cary St., Suite 206, 915-7531.

Creative, marketing, advertising and Web industries.

Tech/Network

Profiles Placement Services, 551-2931. Marketing, creative, advertising, public relations.

Techead, 111 N. 17th St., (877) 832-4323. Staffing, training and development for IT and graphic arts.

Industrial

Advanced Temporaries Inc., 2000 Hull St., 2337328. Temporary staffing agency for manual-labor positions.

Diversified Sourcing Solutions, 7546 W. Broad

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St., 353-9999. Temporary staffing and temp-tohire in light industry, food-service and clerical positions.

Spherion, 3957 Westerre Parkway, Suite 150, 9356888. A light-industrial and office staffing agency.

Engineering/Scientific

RemX, 737 N. Fifth St., Suite 304, 780-2741. Engineering and scientific staffing.

Corporate and Professional Development

AdvanTech at Maggie L. Walker Business and Technology Center, 501 E. Franklin St., 521-4002, advan techva.org. A small-business incubator.

Better Business Bureau of Central Virginia, 720 Moorefield Park Drive, Suite 300, 648-0016, rich mond.bbb.org.

Community College Workforce Alliance, 523-2292, ccwa.vccs.edu Greater Richmond Chamber of Commerce, 6481234, grcc.com Greater Richmond Small Business Development Center, 783-9314, grsbdc.com Greater Richmond Technology Council, 228-4178. richtech.com Leadership Metro Richmond, 108 E. Grace St., Suite 2, 343-1500, lmronline.org Metropolitan Business League, 649-7473, thembl.org National Association of Women Business Owners, Richmond Chapter, P.O. Box 3211, Glen Allen, 346-5644, nawborichmond.org Needle’s Eye Ministries Inc., 104 Berrington Court, 358-1283, needleseye.org Retail Merchants Association, 662-5500, retail merchants.com Richmond Economic Development Corporation, 411 E. Franklin St., Suite 203, 780-3012, redc communitycapital.org Service Corps of Retired Executives (Richmond office), 771-2400, ext. 131, richmondscore.org Small Business Administration, 771-2617 Virginia Commonwealth University Career Center, 907 Floyd Ave., 828-1645, students.vcu.edu/ careers Virginia Council of CEOs, 360-2644, vaceos.org Virginia Department of Business Assistance, 3718200, vdba.virginia.gov Virginia Department of Minority Business Enterprise, 786-6585, dmbe.virginia.gov Virginia Minority Supplier Development Council, 9210 Arboretum Parkway, Suite 150, 320-2100, vmsdc.org Workforce Development, 600 E. Main St., Suite 700, 783-9321. A collaboration between the Greater Richmond Chamber and the Greater Richmond Partnership.

Your favorite writers ... now online!

Parental Rites

Navigating life with The Boy

by Anne Thomas Soffee

The Hat

Blowing the lid off Richmond

by Harry Kollatz Jr.

Pop Culture Rodeo A roundup of oddities

by Pete Humes

Shop Talk

Style and shopping scoops

by Megan Marconyak

The Unseemly House A Westover Hills renovation

by Susan Winiecki

Traffic & Weather Comic twists on Richmond

by Rob Ullman

State and Local Employment Resources

Virginia Employment Commission, 8093 Elm Drive, Mechanicsville, 559-3133, vec.virginia.gov

Government Job Hotlines

Richmond, agency.governmentjobs.com/richmond Chesterfield, 768-7777, careers.chesterfield.gov Hanover, 365-6489, hanovercountyjobs.com Henrico, 501-5674, henricojobs.com n

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“I’m Montessori.”

Discover a world of difference.

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Richmond Roots.

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While Richmond has been our home since our founding in 1915, we know inspiring lessons happen on campus and beyond school walls. We have cultivated partnerships – in places like China, India and Mexico – to give our students a headstart on becoming citizens of the world.

Join us for a Kindergarten Open House on October 15, 22, or 28.

For more information and to register, please call 804.741.9720.

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Announcing the opening of a Dedicated Breast MRI Center to serve our patients and our community with state of the art, expert and compassionate care.

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Pam Hathaway is the relocation director at Prudential Slater James River Realtors.

Easing the MOVE Relocation specialists help you explore your new home ➞ By Er i n L . Kelley / Ph oto By A sh D a n i el

T

hough relocating for a job can be a headache, it doesn’t have to be. Corporate relocation specialists offer multiple services to ease newcomers’ stress and make the move easier. Additionally, temporary housing facilities can make even short stays more comfortable.

“The best part about my job is when we find exactly what a family wants,” says Pam Hathaway, relocation director at Prudential Slater James River Realtors. “Once they are settled in and can go back to their normal life, I just feel great. Giving a person some sort of normalcy back in their life is a truly rewarding experience.”

Hathaway, who has been in the relocation business for 22 years, says she gets a lot of joy out of making transferees and

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their families feel comfortable in a new town.

Jim and Candy Graham could not be happier with the services Hathaway provided for them during their move to Midlothian. “Before we actually moved into our home, we had to live in an apartment, and before we even got here, she had literally 10 apartments lined up with first-floor master suites for my parents, who were coming with us,” Candy says. After the family’s home in Charlotte, N.C., was sold, Hathaway helped the Grahams find a permanent house. “We are actually finally living in our dream home,” Candy says.

Prudential Slater James River offers everything from prearrival counseling to hotel arrangements, airport pick-up and drop-off service, tours, scheduling school appointments,

free relocation packages for the client and a separate package geared toward children. They also can assist in résumé circulation for a spouse or other family member affected by the move.

“It takes a special type of agent to do what we do,” Hathaway says. “They must be patient, calm … real problem solvers, and we have some fantastic ones.”

Ollie Chambers, founder and chief executive officer of Chamber Relocation, has fewer years in the business than Hathaway, but she’s learned that a focus on the little things helps her company stand apart from others.

“I want to be able to set up interviews with principals, get them a subscription to the local newspaper, unpack boxes for a room or two, sign their son up for guitar lessons, recommend a maid service or even stock their refrigerator,” Chambers says, and she follows through on her word. Angela Montgomery contacted Chambers in 2005 for help with her family’s move from Dayton, Ohio, to the Short Pump area in western Henrico County.

“She was so accommodating with both me and my mother,” Montgomery says. “She was informative on the city and neighborhoods, stayed mindful of my price range, and e-mailed me so much information about housing and all of the other things the city offers.”

Chambers, who has lived in the area her entire life, says her goal is to keep her clients from ever having to visit the yellow pages. During a trip to Paris in 2004, she says, she experienced firsthand what it’s like to be in a city with no idea where to go. After returning home, it became important to her to assist others in similar situations. After 25 years in the real-estate business, she decided to start focusing on relocation in May 2008.

“I’ve met people I will be friends with forever,” Chambers says. “With my job I am their first friend. I’m a reflection of this area. My favorite part of this job is … everything.”

Annja Stoudmire contacted Chambers in 2007 to assist her with her move from Baltimore to Richmond and was delighted with the help she received. “Ollie was better than having a lawyer work on your behalf. She marked up contracts and bargained to get everything I was looking for,” Stoudmire says.

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you, Richmond offers a wide selection of temporary housing options as well.

Consult the following list for a sampling of these options and people who can help with your move. n

Temporary Housing Apartment Connections, (804) 863-2263 or apart mentconnection.biz. Offers all forms of temporary housing, including fully furnished corporate housing, unfurnished apartments and hotel rooms. Can provide tours of Richmond and surrounding counties.

Dabney Properties, (877) 322-6391 or dabney properties.com. Available for stays lasting 30 days or longer; offers fully furnished town homes, corporate apartments and condominiums, many with fenced-in backyards, fireplaces, decks and fully equipped kitchens.

InTown Suites Extended Stay Living, (804) 7061999, Chester; (804) 897-7180, Richmond, or intownsuites.com. Most InTown Suites operate on a weekly-stay basis.

Marriott ExecuStay, (888) 340-2565 or execustay. com. Offers short-term housing, including fully furnished apartments and corporate housing; consult the Web site for details.

Marriott Residence Inn, (804) 762-9852, Innsbrook; (804) 530-5501, Chester (opening Sept.

2009); (804) 285-8200, West End or marriott.com/ residence-inn/travel.mi. Locations available in Chester, the Innsbrook area and Richmond’s West End; consult the Web site for details. Options include a fitness center, one and two bedrooms with kitchen,

a Monday to Sunday breakfast buffet, and a full-size heated pool.

Monroe Properties, (804) 643-3098 or monroe properties.com. Can assist both with selling your home and with apartment and single-family-home rentals; specializing in downtown Richmond, the Fan and Manchester neighborhoods.

Priority Corporate Housing, (804) 648-4663 or priority ch.com. Offers a variety of furnished apartments, options for all budgets, flexible leases, one point of contact for all temporary housing placements and direct billing.

Suite for You, (804) 560-0999 or suiteforyou.com.

A selection of one-, two- and three-bedroom apartments with full kitchens, separate living areas, and bedrooms; minimum 30-day stay; most properties allow pets; rent includes utilities, telephone service and cable television.

Wynne Residential Corporate Housing, (800) 3388534 or wynnecorporatehousing.com. Provides fully furnished housing to corporations, government, medical, military and individuals.

For a list of additional housing options in the Richmond region, visit extendedstayhotels.com.

Relocation Services for Homebuyers

Century 21 Relocation, (804) 378-2221, ext. 135, or century21allamerican.com. Available to buy or sell your home; relocation specialists in a full-time customer-service department.

Chamber Relocation (US Realty Inc.), (804) 5647823 or chamberrelocation.com. Tours of the area, résumé circulation, information on school systems;

can assist with furniture transportation.

Joyner Fine Properties, (800) 446-3858 or joynerfineproperties.com. Works with companies moving in and out of the Richmond area; lists properties; selling and buying homes; renting short-term to one-year housing; full-service, full-time relocation department.

Keller Williams, (804) 282-5901 or kw.com. Individual agents provide tours of the city; all listings available on Web site.

Napier Realtors ERA, (800) 966-7669 or napierera. com. Offers services for those relocating into and out of Richmond, providing resources for temporary housing, listing and selling properties, referring clients to movers, tours of the area.

Prudential Slater James River Realtors, (800) 5000028, ext. 4048, or psjr.com. Offers tours of the area, including neighborhoods and schools; free relocation package; full-service Realtors for buyers, sellers and renters; military advantage program.

RELO Richmond, (804) 467-7041 or relorichmond. com. Supports small and large companies performing employee searches and hiring new employees into the area. Helps with specific requests that would be important for families.

Team Donahue Homes, (804) 543-3234 or team donahuehomes.com. Has 23 years’ experience as a husband-and-wife team; offers tours of the area and key locations; knowledgeable about Richmond.

VA Realty & Relocation, (800) 633-6643 or relocate torichmond.com. Help in any phase of relocation; can provide numbers for moving trucks and storage; offers comprehensive tours of the area; also available to help with temporary housing. n For a list of Realtors in Richmond, visit thecityofrich mond.com/realestate.

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GATHER YOUR GROUP AT THE VIRGINIA HISTORICAL SOCIETY Host your next corporate reception, special event, meeting, retreat, symposium, or seminar at the Virginia Historical Society. This special museum is centrally located on the Boulevard, with ample free parking and easy access from I-95 and I-64. From small and intimate to large and spacious, the meeting and reception spaces at the VHS offer flexible set-up times, A/V equipment, kitchen access for caterers, and can be used for both day and evening events.

Cabell Gallery Halsey Family Lecture Hall Robins Conference Room Robins Family Forum Weinstein Classroom For more information or to reserve one of these spaces, please call 804•342•9676, or email cmoore@vahistorical.org.

Virginia House For information, please call 804•353•4251, or email tbryan@vahistorical.org.

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Richmond Balance’s boot camp

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Early-morning boot camps forge friendships ➞ By Ryan Marr / Photography by Sarah Walor

I

t’s 6 a.m. on a rainy Friday, and the members of Richmond Balance’s boot-camp workout group are in the midst of their third set of lunges on the steps at Libby Terrace in Church Hill.

“You want to know what the key to the universe is?” shouts personal trainer Kim Dyer, bending down on one knee to demonstrate the proper lunge technique. “It isn’t locked. If you can believe it, you can do it.”

To many Richmond-area residents, such fitness programs are more than just a means to cutting minutes off a 5K time, trimming excess body fat or building muscle tone. Besides offering a structured, balanced approach to total fitness, boot camps also tap into a collective mentality that promotes social

networking and friendship.

“We’re dedicated to each other,” says 45-year-old Bill Dinkin, a mixture of sweat and rain dripping off his forehead. “If I get up in the morning and don’t have that feeling like I want to come in, I know that everyone’s going to be out here, expecting me to show up, too.”

The wide range of fitness levels on display in boot camps adds to a sense of teamwork among the participants, who feed off each other’s encouragement to finish the more demanding exercises.

In fact, this endorphin-fueled camaraderie often stretches beyond the limits of the fitness program and into the social lives of the participants. w e lc o m e

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“People move to Richmond and tell me they have an instant 100 friends,” says John McGuire, ex-Navy Seal and president of Seal Team Physical Training, Richmond’s oldest and most diversely populated workout program.

Seal Team members (whom you’ll undoubtedly see around town in T-shirts and caps bearing the group’s blueand-yellow logo) include teachers, doctors, lawyers and Secret Service agents. Many get together outside of workouts for Christmas parties, hiking excursions and camping trips, and they occasionally even rent out a movie theater.

The Diva Fitness Program is a women-only workout regimen that gives mental and emotional health the same kind of attention it gives physical training.

“For women, it really is a healthy escape,” says owner and instructor Sherma Francis, after an early-morning workout on the University of Richmond’s Westhampton Lake. “The women have built close friendships, and we all help each other out.”

Despite the often rigorous and exhausting workouts, 40-year-old Owen Conway, a four-and-a-half-year veteran of the program, returns each week for the support and positive accountability the group provides her.

“Although we compete in a way to push ourselves, everyone here shares a common goal of reaching their personal best,” Conway says. “It’s healthy competition.” ■

Spectator Sports

College Sports For more information, contact: Randolph-Macon College, 752-7223 or rmc.edu; University of Richmond, 289-8363 or richmondspiders. com; Virginia Commonwealth University, 828-4000 or vcuathletics.com; Virginia State University, 5245650 or vsu.edu; and Virginia Union University, 342-1484 or vuu.edu.

Arena Football Indoor pigskin is slated to debut March 2010 in the Richmond Coliseum. aifarich mondva.com.

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Seal Team Physical Training offers a variety of programs and workout times for all ages and schedules but requires prospective members to first complete a two-week basictraining course that runs five days a week. For adults, basic training is $250, and a one-year contract breaks down to $70 a month. Discounts are available for students, police officers and firefighters. Workout locations vary, but they are all over the city and include Dogwood Dell, Bryan Park and Belle Isle. 262-1894 or sealteampt.com The Diva Fitness Program offers two-hour sessions on Mondays, Wednesdays and Fridays. Participants must first pass a five-day-a-week basic-training course that costs $150 for two weeks. Diva Boot Camp is $90 a month, with discounts for six-month and one-year memberships. Workout locations vary, but they generally take place at sites around Three Chopt Road and Grove Avenue in the Near West End. 307-4509 or divabootcamp.com

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Soccer Just off the Downtown Expressway, University of Richmond Stadium hosts the Richmond Kickers professional USL Second Division soccer team, April through August, and the Richmond Kickers Destiny team, a U23 women’s soccer team in the W-League, May through July. 644-5425 or richmondkickers.com.

Biking

Route 76 generally follows the TransAmerica Bicycle Trail, which runs east and west, while U.S. 1 follows the Atlantic Coast Trail, running north and south.

(800) 835-1203.

Mountain bikers may want to check out Pocahontas State Park and Iron Bridge Park in Chesterfield, Deep Run Park in Henrico, and Poor Farm Park in Hanover.

The James River Park System offers some of the country’s best mountain biking, as well as several excellent venues for recreational biking. 646-8911.

Also, the Richmond Area Bicycling Association regularly schedules on- and off-road rides on weekdays and weekends. raba.org.

Bowling

Auto Racing The NASCAR Sprint Cup heats up the Richmond International Raceway in May and September. 600 E. Laburnum Ave. 228-7500 or rir. com. Or head over to Genito Road, where Southside Speedway hosts stock-car racing. 12800 Genito Road, Midlothian. 744-2700 or southside-speedway. com. Don’t miss International Hot Rod Association championship drag racing every weekend March through November at Richmond Dragway. 1955 Portugee Road, Sandston. 737-1193 or richmonddragway.com.

Horse Racing At Colonial Downs, enjoy summer thoroughbred racing and fall harness racing. Off-track betting facilities are also available. 966-RACE or

For $100 a month, Richmond Balance offers one-hour sessions at 5:45 a.m. Monday through Friday that combine plyometrics, intense cardio, sports training, strength exercises and endurance training. Workouts are at Libby Hill Park in the downtown Church Hill neighborhood. 343-1234 or richmondbalance.com

If you like duckpins, head to: Plaza Duckpin Bowling, 521 E. Southside Plaza, 233-8799. 20 lanes.

For tenpins, check out: AMF: Hanover Lanes, 7317 Bell Creek Road, 5592600. 56 lanes. Shrader Lanes, 8037 Shrader Road, 747-9620. 50 lanes. Sunset Lanes, 6540 W. Broad St., 282-0537. 32 lanes. Extreme bowling.

Bowl America: Eastern, 5018 Williamsburg Road, 222-5183. 36 lanes. Midlothian, 7929 Midlothian Turnpike, 320-7115. 52 lanes. Game room and snack bar. Southwest, 11532 Hull Street Road, Midlothian, 744-1500. 40 lanes.

Holiday Bowl, 11400 Jefferson Davis Highway, Ches-

ter, 748-5635. 24 lanes.

Kingpin Lanes, 200 N. Otterdale Road, Midlothian, 378-7838. 32 lanes.

Community Centers

Boys and Girls Club of Metro Richmond, 2601 Kensington Ave., 353-3246.

Richmond Department of Parks, Recreation and Community Facilities, 646-5733 or richmondgov. com/parks. 24 centers.

Richmond Indoor Sports Experience (RISE), 2300 Oak Lake Blvd., Midlothian, 744-4600 or RISEindoor.com.

Southampton Recreation Association, 3201 Chellowe Road, 272-7401 or sra-fun.org.

Weinstein JCC, 5403 Monument Ave., 285-6500 or weinsteinjcc.org.

YMCA ymcarichmond.org. Chester, 3011 W. Hundred Road, 748-9622. Chickahominy, 5401 Whiteside Road, Sandston, 737-9622. Downtown, 2 W. Franklin St., 649-9622. Goochland, 1800 Dickinson Road, 556-9887. James Center, 1051 E. Cary St., Suite 300, 200-6070. John Rolfe, 2244 John Rolfe Parkway, 360-8767. Manchester, 7540 Hull Street Road, 276-9622. Midlothian, 737 Coalfield Road, Midlothian, 379-5668. North Richmond, 4207 Old Brook Road, 329-9622. Patrick Henry, 105 N. Washington Highway, Ashland, 798-0057. Powhatan, 2269 Mann Road, Powhatan, 598-0250. Shady Grove, 11255 Nuckols Road, Glen Allen, 270-3866.

Southside, 120 N. Madison St., Petersburg, 7339333. Tuckahoe, 9211 Patterson Ave., 740-9622

Extreme Sports

G-Force Karts, 4245 Carolina Ave., 228-0188 or gforcekarts.com. Enjoy the thrill of racing European go-karts around an indoor track.

Peak Experiences Indoor Climbing Gym, 11421 Polo Circle, 897-6800 or peakexperiences.com. Get vertical at one of the East Coast’s largest indoor rockclimbing centers.

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ashlandlax. Lacrosse teams for boys and girls grades 6-8. Seasons run from February to May. Hanover Lacrosse Club, 347-5717 or hanoverlaxclub.com. Boys and girls. Summer leagues for middle and high schoolers. Main season in spring.

Warriors Lacrosse Club, westendlacrosse.com. For grades 6-12.

Outdoor Adventures

If you enjoy hiking along the river, downtown Richmond has the James River Park System, which includes Belle Isle, Pony Pasture, Pumphouse Park and Huguenot Woods. While you’re in the downtown area, you also may want to take some time to check out the floodwall walk and Brown’s Island.

To find the best hiking trails, check with local parks and recreation departments: Richmond, 646-5733; Henrico, 501-7275; Chesterfield, 748-1623; and Hanover, 365-4695. You can also check with the Virginia Division of State Parks, (800) 933-PARK; Pocahontas State Park, 796-4255; Richmond National Battlefield Park, 226-1981; or the Virginia Department of Game and Inland Fisheries, 367-1000.

Horseback Riding

To discover the right riding trail for you, contact the parks and recreation department of your city or county. Richmond, 646-5733; Henrico, 501-7275; Chesterfield, 748-1623; Hanover, 365-4695; or Goochland, 556-5854. Also, you can contact the Virginia Division of State Parks, (800) 933-PARK; the Virginia Department of Game and Inland Fisheries, 367-1000; or the Virginia Division of Forestry, (434) 977-6555.

Ice Skating and Ice Hockey

Richmond Ice Zone, 636 Johnston Willis Drive, 3787465 or richmondicezone.com. The facility offers public ice skating, figure and speed skating, and a hockey program.

SkateNation Plus, 4350 Pouncey Tract Road, 3641477 or skatenationplus.com. Public ice skating, figure skating and hockey programs.

Southampton Recreation Association, 3201 Chellowe Road, 272-7401 or sra-fun.org. Offers youth hockey and figure-skating programs. Membership required.

Virginia Speedskating Organization, virginiaspeed skating.org

Lacrosse

Ashland Lacrosse Club, 752-5852 or eteamz.com/

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River City Sports & Social Club, 307-7294 or river cityssc.com. This popular organization sets up coed dodgeball leagues, touch-football leagues, coed kickball leagues, volleyball leagues, and wiffleball and broomball groups that play games year-round.

World Adult Kickball Association, kickball.com.

WAKA organizes local games and tournaments.

Soccer

Skydive Virginia, located at Louisa County Airport, (800) 414-3483 or skydivevirginia.com.

The YMCA offers a number of youth soccer programs.

Call the Chester YMCA, 748-9622; Chickahominy YMCA, 737-9622; Manchester YMCA, 276-9622; and the Tuckahoe YMCA, 740-9622.

Also, check with these parks and recreation departments for information on adult and youth leagues: Richmond, 646-5733; Henrico, 501-7275; Chesterfield, 748-1623; Hanover, 365-4695; or Goochland, 556-5854.

Other soccer clubs setting up games in the region include the Midlothian Youth Soccer League, 7448505 or mysl.com; the Richmond Strikers Soccer Club, 288-4625 or richmondstrikers.com; the Chesterfield United Soccer Club, 271-2714 or chester fieldunited.com; the Ashland Youth Soccer League, 883-7124 or aysl.org; C.V.S. Association, adult soccer league, cvsasoccer.org; and the Goochland United Soccer Association, 556-2900 or gusa soccer.com; FC Richmond, 266-9555 or fcrichmond. com. Ages 4-19. Recreational and travel; Richmond Kickers Youth Soccer Club, 644-5425 or richmond kickers.com; Virginia Arsenal Soccer Club, 2918544 or virginiaarsenal.com.

Roller Skating

Swimming

Warriors Lacrosse Club

Hiking

Social Sports Clubs and Leagues

Adventure Challenge, 4400 E. Main St., 276-7600 or adventurechallenge.com. Offering trips, lessons and tours in whitewater kayaking, whitewater rafting, family rafting and river tubing.

Riverside Outfitters, 6834 Old Westham Road, 560-0068 or riversideoutfitters.net. Go out on a limb and try recreational tree climbing, guided whitewater rafting, kayaking and canoeing. Come climb in the urban forest.

Ravenchase Adventures, 319 N. Robinson St., 218-0551 or ravenchase.com. Custom adventure races for any size group or occasion.

Parachuting

Ashland Skateland, 516 N. Washington Highway, Ashland, 798-6550.

Roller Dome, 4902 Williamsburg Road, 726-2841.

Skate-A-Way, 3330 Speeks Drive, 674-5070.

Skateland of Richmond, 5512 Hull Street Road, 233-7215.

Skateland, 2300 Southland Drive, Chester, 748-0379.

Rugby

Richmond Lions, richmondlions.com. This club offers competitive rugby for all skill levels of players, plus tournaments in Richmond and elsewhere.

James River Rugby Football Club, 467-9744 or jamesriverrugby.com. This club fields men’s and women’s teams, with seasons beginning in August.

No experience is required, and a summer youth league is also offered.

Running

For news of local and area events, call: Richmond Road Runners, 288-8671 or rrrc.org.

Tri-Cities Road Runners, tricitiesroadrunners.org.

Skiing

Adventure Challenge, 276-7600, offers the “Snow Shuttle,” which provides snow lovers with round-trip transportation to Wintergreen Resort and Massanutten Resort.

Richmond Ski Club, richmondskiclub.org. Meets at 7 p.m. on the first Wednesday of each month from October through April at Marquee, 3015 Cutshaw Ave. Massanutten Resort, (540) 289-9441, massresort. com, near Harrisonburg, offers 14 trails.

Wintergreen Resort, (434) 325-2200, wintergreen resort.com, near Charlottesville, boasts 26 trails for a range of skill levels.

Atlee Recreation Association, 9411 Staple Lane, Mechanicsville, 746-2317.

Bon Air Community Association, 8725 Quaker Lane, 272-8745.

Granite Swim and Tennis Club, 6399 Glyndon Lane, 272-6989.

Hungary Creek Recreation Association, 9194 Hungary Road, Richmond, 270-4892.

Kanawha Recreation Association, 8100 Holmes Ave., 288-9745.

Kings Charter, 9407 Kings Charter Drive, Mechanicsville, 550-2507.

Lakeside Swim & Racquet, 2434 Swartout Ave., Richmond, 264-1605.

Raintree Swim and Racquet Club, 1703 Raintree Drive, 740-1035.

Richmond Department of Parks, Recreation and Community Facilities, 646-5733 or richmondgov. com/parks. Eight outdoor pools, indoor Swansboro pool and a youth swim team.

Ridgetop Recreation Association, 901 Ridge Top Road, 285-3513.

Southampton Recreation Association, 3201 Chellowe Road, 272-7401.

Three Chopt Recreation Club, 2100 Skipwith Road, 270-9885.

Woodlake Aquatic Fitness Center, 14700 Village Square Place, Midlothian, 739-3454.

Woodlake Swim and Racquet Club, 5000 Woodlake Village Parkway, Midlothian, 739-4120.

Tennis and Racquet Clubs

ACAC Fitness and Wellness Center, 11621 Robious Road, Midlothian, 378-1616. Courts available for play year-round.

American Family Fitness Center, 5750 Brook Road, 261-1000. Three racquetball courts.

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Burkwood Swim and Racquet Club, 9114 Burkwood Club Drive, Mechanicsville, 730-1066. Indoor pool, a pair of outdoor pools, clubhouse, indoor and outdoor tennis courts, and fitness facility.

Country Club of Virginia, 6031 St. Andrews Lane, 288-2891. Members at this private club can take advantage of 18 outdoor and six indoor tennis courts, one racquetball court, three squash courts, and three paddle tennis courts.

Courtside West, 1145 Gaskins Road, 740-4263.

Three indoor tennis courts, two racquetball courts.

Raintree Swim and Racquet Club, 1703 Raintree Drive, 740-1035. Ten outdoor tennis courts, four indoor, two racquetball courts.

Richmond Athletic Club, 4700 Thalbro St., 3554311. Two racquetball courts.

Robious Sports and Fitness Center, 10800 Centerview Drive, 330-2222. Four racquetball courts, 11 tennis courts — two indoor hard, five outdoor clay and four outdoor hard courts.

Salisbury Country Club, 13620 Salisbury Road, 7948188. Two racquetball courts, 12 outdoor tennis courts, three indoor courts.

Westwood Club, 6200 W. Club Lane, 288-6028. This racket-sports mecca features two racquetball courts, two squash courts, 13 outdoor tennis courts, seven indoor clay courts.

Willow Oaks Country Club, 6228 Forest Hill Ave., 272-1451. Eight outdoor tennis courts and four indoor tennis courts.

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Ultimate Frisbee

Greater Richmond Ultimate League, richmond ultimate.org. GRUL organizes Ultimate Frisbee pickup games and a summer league open to all skill levels that runs from June through August with registration in May.

Volleyball

Richmond Volleyball Club, 358-3000 or rvc.net. An organization with more than 2,000 members that fosters volleyball in Central Virginia.

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For up-to-date information about youth basketball, football, golf, soccer and tennis leagues in the city of Richmond, call 646-1175. In Chesterfield County, call 748-1130. In Hanover County, call the Recreation and Parks Department, at 779-7948. In Henrico, call 501-5156. In Goochland, call the Goochland Youth Athletic Association at 556-9000.

Other Private Club Offerings in the Richmond Region

Brandermill Country Club, 3700 Brandermill Parkway, Midlothian, 744-1185. Golf, swimming, tennis, clubhouse, dining. brandermill.cc.

Deep Run Hunt Club, 1540 Manakin Road, Manakin, 784-5386.

Hanover Country Club, 14314 Country Club Drive, 798-8381. Golf, swimming, tennis, dining, catering.

Hermitage Country Club, 1248 Hermitage Road, Manakin-Sabot, 784-5234. Golf, tennis, swimming, dining. hermitagecountryclub.com.

Jefferson Lakeside Country Club, 1700 Lakeside Ave., 266-2456. Tennis, golf, swimming, clubhouse, dining, fitness. jeffersonlakeside.com.

Meadowbrook Country Club, 3700 Cogbill Road, 2757865. Tennis, swimming, golf, fitness, dining.

Raintree Swim and Racquet Club, 1703 Raintree

Drive, 740-1035. Swimming, tennis, racquetball, fitness center, clubhouse. raintreesports.com.

Richmond Country Club, River Road and Patterson Avenue, 784-5272. Tennis, swimming, golf, dining.

Stonehenge Golf and Country Club, 1000 Farnham Drive, 378-7841. Golf, tennis, swimming, snack bar. stonehengeclub.com.

Woodlake Swim and Racquet Club, 5000 Village Square Place, Woodlake, Midlothian, 739-4120. Indoor and outdoor swimming, tennis, volleyball, aerobics, basketball, weight room, children’s play area, water slide. woodlakesrc.com.

Golf Courses Open to the Public

Belmont Golf Course, 18-hole course, par 71, teetime reservations required. 1600 Hilliard Road.

501-4653 or belmontgolfcourse.com.

Birkdale, 18-hole course, par 71, tee-time reservations required. Four clay tennis courts and a pool, too. 8511 Royal Birkdale Drive. 739-8800 or birkdalegolf.com.

Brookwoods, 18-hole course, par 72, tee-time reservations recommended. 7325 Club Drive. 9323737 or brookwoodsgolf.com.

The Crossings Golf Club, 18-hole championship course, par 72. Tee-time reservations taken two weeks in advance. 800 Virginia Center Parkway.

261-0000 or traditionalclubs.com.

Dogwood Trace, 18-hole course, par 72, tee-time reservations recommended. 3108 Homestead Drive, Petersburg. 732-5573 or dogwoodtrace golf.com.

The First Tee Chesterfield, 18-hole course, par 66, tee-time reservations preferred. 6736 Hunting Creek Drive. 275-8050 or thefirsttee richmondchesterfield.org.

The First Tee Richmond, six-hole, par-three course. 400 W. School St. 646-4074 or thefirstteerich mondchesterfield.org Glenwood Golf Club, the oldest public golf course in the area, 18-hole course, par 71, tee-time reservations recommended. 3100 Creighton Road.

226-1793 or glenwoodgolfclub.com.

The Golf Club at Brickshire, 18-hole Curtis Strange Signature Golf Course, par 72, semi-private, teetime reservations recommended. 5520 Virginia Park Drive. 966-7888 or brickshiregolf.com.

The Hollows Golf Club, 27-hole course, par 70, teetime reservations recommended. 14501 Greenwood Church Road. 883-5381 or thehollows.com.

Hunting Hawk Golf Club, 18-hole course, par 72, tee-time reservations required seven days in advance. 15201 Ashland Road. 749-1900 or huntinghawkgolf.com.

Independence Golf Club, 18-hole championship course, par 72; nine-hole par-three course; teetime reservations required. Headquarters of the Virginia State Golf Association. 600 Founder’s Bridge Blvd. 594-0261, (866) IND-CLUB or independ encegolfclub.com.

Jordan Point Country Club, 18-hole course, par 72. 110 Jordan Point Road, Hopewell, 458-0141.

Mill Quarter Plantation Country Club, 18-hole course, par 72, tee-time reservations recommended. 1525 Mill Quarter Drive, Powhatan, 598-4221 or millquarter.com.

Oasis Sports Park, nine-hole par-three course, reservations recommended for weekends. 15300 Cosby Road. 739-6833 or oasissportspark.com.

Providence Golf Course, 18-hole course, par 71. Proper golf attire and tee-time reservations required. 1160 S. Providence Road. 276-1865 or

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Queenfield Golf Club, 18-hole course, par 72.

1896 Dabney Mill Road, Manquin. 769-8838 or queenfieldgolf.com.

River’s Bend Golf Club, 18-hole course, par 71, tee-time reservations required. 11700 Hogan’s Alley Drive. 530-1000 or riversbendgolfclub.com.

Royal New Kent, 18-hole course, par 72, teetime reservations recommended. 10100 Kentland Trail, Providence Forge, 966-7023 or traditional clubs.com.

Royal Virginia Golf Club, 18-hole course, par 72, driving range, tee-time reservations recommended. 3016 Royal Virginia Parkway. 457-2041.

Sycamore Creek Golf Course, 18-hole course, par 70, tee-time reservations suggested. 1991 Manakin Road. 784-3544 or sycamorecreekgolfcourse.com.

Windy Hill Sports Complex, A lighted nine-hole course, par 27, and a nine-hole lake course, par 35. Tee-time reservations required for weekends.

16500 Midlothian Turnpike. 794-0010 or windyhill sports.com.

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Brandermill Country Club, 3700 Brandermill Parkway, 744-1189. 18-hole course, par 72, driving range and putting green. brandermill.cc.

The Country Club at the Highlands, 8136 Highlands Glen Drive. 796-4800 or highlands-golf.com. 18-hole course, par 72.

Country Club of Virginia, 6031 St. Andrews Lane (Westhampton course, par 70) and 709 S. Gaskins Road (James River and Tuckahoe Creek courses, par 72); 287-1302 and 287-1301, respectively. 18hole courses. theccv.org The Dominion Club, 6000 Dominion Club Drive, Wyndham, Glen Allen, 360-0093. 18-hole, par-72 championship course. tdcva.com.

The Foundry Golf Club, 3225 Lee’s Landing Road, Powhatan, 598-9898. 18-hole, par-72 course. the foundrygolfclub.com Hanover Country Club, 14314 Country Club Drive, Ashland, 752-6596. 18-hole course, par 71. hanover countryclub.com.

Hermitage Country Club, 1248 Hermitage Road, Manakin-Sabot, 784-3811. 36-hole course, par 72. Course has been renovated. hermitagecountry club.com.

Jefferson Lakeside Country Club, 1700 Lakeside Ave., 266-2382. 18-hole course, par 71. jefferson lakeside.com.

Kinloch Golf Club, 100 Kinloch Lane, Manakin-Sabot, 784-8000. 19-hole course (to settle ties), par 72.

Ranked among Golf Digest’s top 100 U.S. courses. kinlochgolfclub.com.

Lake Chesdin Golf Club, 21801 Lake Chesdin Parkway, 590-0031. An 18-hole championship course, par 72. lakechesdingolf.com.

Meadowbrook Country Club, 3700 Cogbill Road, 275-9189. Par 71. meadowbrookcountryclub.us.

Richmond Country Club, 12950 Patterson Ave., 7845663. 18-hole course, par 71. richmondcountry clubinc.com.

Salisbury Country Club, 13620 Salisbury Road, Midlothian, 794-8255. 27-hole course, par 72. Only members play on Mondays. salisburycountryclub.com.

Stonehenge Golf and Country Club, 1000 Farnham Drive, 378-7845. 18-hole course, par 71. stone hengeclub.com.

Willow Oaks Country Club, 6228 Forest Hill Ave., 272-1455. 18-hole course, par 72. Course closed Mondays. willowoakscc.org.

Charlottesville-Area Courses

Birdwood at Boar’s Head Inn, 410 Golf Course Drive, Charlottesville, off U.S. 250 west, (434) 293-4653.

18-hole course, par 72. Public. Birdwood is the University of Virginia’s golf course. boarsheadinn.com.

Keswick Club, off I-64 at exit 129, (434) 979-5436.

18-hole, par-71 Arnold Palmer Signature Course.

Open to guests staying at Keswick Hall. Memberships available. keswick.com.

Lake Monticello, 51 Bunker Blvd., Lake Monticello, (434) 589-3075. 18 holes, par 72. Semi-private. Teetime reservations required. lakemonticellogolf.org.

Meadow Creek, 1400 Pen Park Road, Charlottesville, U.S. 250, off I-64’s exit 124, (434) 977-0615. 18 holes, par 70. Public. charlottesville.org/golf Rivanna Golf Club, U.S. 15 off I-64 exit 136 in Palmyra, (434) 589-3730. 18 holes, par 72. Daily public fee. rivannaresort.com/golf.

Shenandoah Golf Club, 1944 Shenandoah Crossing, (540) 832-9543. 18 holes, par 72. Public.

Tanyard Country Club, 404 E. Main St., Louisa, (540) 967-1889. 18 holes, par 72. Tournaments welcome.

Semi-private. tanyardcountryclub.com

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James City County/ Williamsburg Area Courses

Colonial, 8285 Diascund Road, James City County, (757) 566-1600. 18 holes, par 72. Semi-private. golfcolonial.com.

Ford’s Colony Williamsburg, 240 Ford’s Colony Drive, Williamsburg, (757) 258-4130. 54 holes. Semiprivate and resort. Three 18-hole courses, par 71 and 72. fordscolony.com.

Golden Horseshoe Golf Club, 401 S. England St., Williamsburg, (757) 220-7696. Public. Two 18-hole courses (par 71 and par 72) and one nine-hole course (par 31) are available at this facility. colonialwilliams burgresort.com Kingsmill, Williamsburg, (757) 253-3906. Three 18hole courses (par 71 and par 72). Semi-private and resort. Home of the LPGA’s Michelob Ultra Open. kingsmill.com.

Kiskiack, 8104 Club Drive, Williamsburg, (757) 5662200. 18 holes, par 72. Public. traditionalclubs.com Traditions Golf Club at Stonehouse, 9700 Millpond Run, Toano, (757) 566-1138. 18 holes, par 71.

Semi-private. traditionalclubs.com.

Williamsburg National Golf Club, 3700 Centerville Road, Williamsburg, (757) 258-9642. 36 holes, par 72. Semi-private. wngc.com.

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Set the Stage for your Next Meeting at Our Unique Arts Venue!

Driving Ranges and Miniature Golf Courses

Bogey’s Sports Park, 1675 Ashland Road. 784-1544 or bogeyssportspark.com.

Glen Allen Golf, 11000 Washington Highway. 5502622 or glenallengolf.com Ironbridge Sports Park, 11400 Iron Bridge Road, Chester. 748-7770 or ironbridgesportspark.com.

Oasis Sports Park, 15300 Cosby Road. 739-6833 or oasissportspark.com.

Patterson Golf Park, 12586 Patterson Ave. 784-4544. pattersonsportspark.com Putt Putt Fun Center, Miniature golf only. 7901 Midlothian Turnpike. 272-4373 or myputtputt.com.

Rockwood Golf Park, 10239 Hull Street Road. 2763765 or rockwoodgolf.com.

Windy Hill Sports Complex, 16500 Midlothian Turnpike. 794-0010 or windyhillsports.com. n

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Chefs Virginia and Bruce Rowland, owners of Rowland Fine Dining

A Local Labor of ➞ By Erin L. Kelley

A

s a child in Lima, Peru, Virginia Rowland excitedly peered around the shoulders of her family’s maids as they prepared the meals each day. At age 20, she moved to West Palm Beach, Fla., to start a job as a private pastry chef. Working in Florida led her to her now-husband, Bruce, who was also employed as a private chef.

Bruce and Virginia married six years after they met and traveled all over the East Coast working different cooking jobs together. “We combine ideas and learn a lot,” Virginia says.

“We get along very well in the kitchen.” After six years cooking as a team they started toying with the idea of owning their own business. “We worked at a lot of different restaurants to build our ideas about food and flavors and vegetables,” she says. “After working for other people for so long, we wanted to work for ourselves.”

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LOVE

Bruce and Virginia frequently visited Richmond to see family, and there they heard about the opportunity to take over the Main Street space occupied by Stella’s, a beloved restaurant that was closing. They took a gamble, moved to Richmond and opened Rowland Fine Dining. After three and a half years, their gamble has paid off. With a loyal customer base, a menu that changes twice a year and two passionate owners, the restaurant has made its mark on Richmond. If there is one thing to try, Virginia says, it is the butterbean cake. “It’s a summer appetizer that we have tried to take off the menu during winter, but customers were begging us not to. Everyone seems to love it.”

Virginia admits it hasn’t been an easy road. “Business is up and down, but if you do something you like, keep trying,” she says. “It’s so worth it in the end.” ■

Sarah Walor photo

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