CISCA Fall 13 digital

A C O U S T I C A L

Ceilings & Interior Systems Construction Association

FALL 2013

INTERIOR CONSTRUCTION THE RESOURCE FOR THE CEILINGS & INTERIOR SYSTEMS CONSTRUCTION INDUSTRY

Cover Story— Rush University Medical Center Lobby Leadership Conference Visits toronto

On the Road to— Acoustics By Design

INSIDETHISISSUE

FALL 2013

Volume 56, Number 5

ON THE COVER: Rush University Hospital Lobby Submitted by:

Ceilings Plus

CISCA Members Involved: Airtite Contractors

Architects:

Mau, Inc.

Perkins + Will

FEATURES 6

COVER STORY:

34 Emerging Leaders Meet Emerging leaders summer meeting hosted by CertainTeed

Ceilings Plus Received a Gold award for the Rush University Hospital Lobby

14 On the Road with CISCA A visit to Acoustics By Design in Grand Rapids, MI 16 2013 Leadership Conference Toronto plays host to 2013 Leadership Conference 26 Important Facts to Understand About Obamacare Key facts in a digestible form

42 The Impact of Concealed Carry Laws Does your business have a gun policy?

COLUMNS

DEPARTMENTS

4 What’s Happening in the CISCA Universe 40 Good Selling

21 Construction Excellence Awards Application 46 Ad Index

30 CISCA Business Library Stop Thinking: Just do it!

35 Plan to Attend the 2014 CISCA Convention and INTEX Trade Show Great program, great hotel = great time INTERIOR CONSTRUCTION

Executive Director: Shirley Wodynski • Publisher/Editor: Rick Reuland • Advertising Sales: Debbie Rauen EDITORIAL: For advertising rates and information or editorial comments or questions, contact: Rick Reuland, Association Publishing Partners, Inc., 6S252 Cornwall Road, Naperville, IL 60540 • 630-637-8632 • 630-637-8629 fax • rmgi@comcast.net ADVERTISING: For advertising rates and information contact Debbie Rauen • 940-368-2468 • debbie_int_const@yahoo.com © Copyright 2013 Ceilings & Interior Systems Construction Association.

This publication may not be reproduced, photocopied, stored in any electronic retrieval device or transmitted by facsimile without permission of the publisher. All rights under U.S.A. and international copyright laws are reserved. Publisher accepts no responsibility for unsolicited manuscripts.

INTERIOR CONSTRUCTION (ISSN 0888-0387) is published quarterly by the Ceilings and Interior Systems Construction Association, 1010 Jorie Blvd., Suite 30, Oak Brook, IL 60523.

Subscriptions: $40.00 per year. • POSTMASTER: Send address changes to Interior Construction at 1010 Jorie Blvd., Suite 30, Oak Brook, IL 60523.

INTERIOR CONSTRUCTION | Fall 2013

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innerworkings

What’s Happening in the cisca universe

By Eric Mau and Shirley Wodynski

W

e have a lot to discuss in this issue so we decided to combine our separate columns into one.

The most important thing happening at CISCA right now is the disagreement with AWCI. As you Eric Mau may recall, last year CISCA and AWCI disagreed on the interpretation of a couple of clauses in the contract that governs the INTEX tradeshow. As a result, CISCA filed suit in Federal Court against AWCI to enforce the terms of the contract.

In September the Federal Judge granted CISCA’s motion for partial summary judgment and ruled the contract is valid and each party must abide by the terms of the agreement and that if one party wishes to end the joint agreement that party must give a three years cancellation notice.

On October 30, 2013 AWCI gave CISCA what purports to be a notice of cancellation which states AWCI intends to cancel the show effective with the close of the 2016 INTEX show.

It has been, and remains, CISCA’s desire to have a joint tradeshow for the industry and we are saddened by AWCI’s request to end the joint show.

The CISCA Executive Committee will meet in the coming weeks to chart a course of action for the future.

We greatly appreciate the support we have received from our members during this process and look forward to that continued support.

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Now, on to other matters

We are excited about some changes to our schedule for Las Vegas, March 31-April 3, 2014. First, we will kick the week off at 12:30 P.M. Monday, March 31, with a golf outing, at Royal Links Golf Course. Space is limited so if you are interested in playing, contact the CISCA office and they will put your name on the list.

After an afternoon of golf we will have a beach party reception from 6-9 pm. We will have more fun and exciting events during the evening.

CISCA means Education

Tuesday brings outstanding educational sessions along with manufacturer representative meetings. The Education Committee is planning three sessions and a panel discussion. The panel discussions have proven to be very popular with attendees.

The lunch and learn Tuesday is a demonstration of apps and interactive websites from some of our manufacturer members.

We’re just getting started Wednesday brings some changes as well. We have rearranged the breakfast events and rather than ending with a keynote speaker, we will conclude with the presentation of the Construction Excellence awards.

In place of the keynote speaker, we will have an entertainer. There are a few other changes we are working on and will announce those soon, one of which involves the President’s Dinner.

For the distributors and independent reps there will be the annual meetings and for the Emerging Leaders, there will be a reception.

INTEX Trade Show

The INTEX tradeshow is April 2-3 and is a must attend for everyone.

This is a great opportunity to speak with the manufacturers regarding their products and ask your questions.

Attendance at the convention offers many networking opportunities as well as opportunities for education and fun. My personal goal is to have the attendance in Las Vegas far exceed that of the past several conventions. Please help me achieve my goal by registering for the convention.

More CISCA news!

We have one updated and one new publication available. The Custom Acoustical Glass Fiber Wall & Ceiling Panels publication has been revised and updated and is now available in PDF and in print.

The new publication is the Seismic Construction Handbook which was developed to assist members with new seismic requirements. The Seismic publication is available in PDF currently, but will be available in print shortly. Another updated publication will be available within the next couple of months.

The Industry Marketing Advisory Committee is finalizing the topic of its

2013-2014 Board of Directors

next project. This committee works tirelessly to promote the acoustical industry. Past projects of this group are the white papers on Acoustics in Healthcare and Acoustics in Schools as well as the open plenum study.

Emerging Leaders

The Emerging Leaders Group is in the process of planning its spring meeting in Atlanta, Georgia. The meeting is being hosted by Hunter Douglas Architectural Products. If you have a young leader in your company, please consider getting him/her involved in this group. They meet every two months by phone and in person during the Convention, Leadership Conference and and for a summer meeting. These are the future leaders not only of CISCA but of our companies.

Thank you to all the volunteers who give of their time and knowledge to bring quality programs to the members of CISCA. CISCA exists because of and for our members.

Thank you all for your continued support.

Eric Mau and Shirley Wodynski

President Eric Mau Mau, Inc. Shirley Wodynski

President-Elect Pete welly

Secretary-Treasurer Patrick Oates Jacobson & Company, Inc. Immediate past president Brad Sampson CDM Investment Group Executive Director SHIRLEY WODYNSKI CISCA

Directors adam bessert thorne associates, inc.

Joann Davis Brayman Armstrong World Industries Jason Gordon Heartland Acoustics & Interiors, Inc.

Eric Mau Mau, Inc. 2013 – 2014 CISCA President eric@mauinc.com 847-797-1010

Shirley Wodynski Executive Director for CISCA. Shirley.Wodynski@cisca.org 630-584-1919.

David Kovacs Kamco Supply Corp.

Ron Rice Hunter douglas architectural products Dustin sandoval Airtite Contractors Jim Walaszek Chicago Area Building Specialties Steve Udolph Tectum Inc.

INTERIOR CONSTRUCTION | Fall 2013

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THEINSIDESTORY

r e v Co

y r o t S

Rush University Medical Center Lobby Gold - Interior Finishes - Central Region Submitted by:

Ceilings Plus

Other CISCA Members: Airtite Contractors

Mau, Inc

Architects: Perkins + Will

I

t was a high profile project, requiring all custom work, with a tight time-line at one of Chicago’s most prestigious medical centers. Making it all succeed earned Ceilings Plus a CISCA Gold award for interior finishes, Central Region. “This is the kind of job I love to do,” says Les Eisner, Ceilings Plus senior engineer on the project.

Ceilings Plus came late to the party, which was part of a 10 year program to build new facilities, renovate existing buildings and adopt state-of-the-art technologies on the Rush University Medical Center campus.

Originally the design for the sunlit atrium lobby specified all wood panels on the ceilings and walls. As the project progressed, however, it became clear that using the millwork that was initially chosen would push it way above budget, not to mention that the size and weight of the panels would be a problem.

Enter Eric Mau, Ceilings Plus’ manufacturer’s representative in the area and the current CISCA President.

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He coordinated efforts with Airtite Contractors the installing contractor, on the job. Dustin Sandoval, Airtite’s project manager and his team worked closely with Mau “to value engineer a better system in a short period of time,” says Sandoval.

Mau, who already had a good relationship with Airtite, as well as the architectural firm, Perkins + Will, had bid another of his clients’ millwork products at the outset. This time, however, he took one look at the challenges facing the designer and contractor and got going with Ceilings Plus. “(Mau) was involved in a big way all through to the end,” says Michael Chusid, Ceilings Plus’ director of marketing and business development.

Since the project already was well along when the supplier and the panels were changed, and much of the preparation work had been done assuming that the panels would be larger and all millwork, it presented a number of challenges. (continued on page 9)

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THEINSIDESTORY

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(continued from page 6) In consultations with the architect, Airtite and the general contractor, Bulley & Andrews, Eisner and Mau proposed using Ceilings Plus’ Illusions™ and Wall Forms ceiling and wall panels with aluminum cores and an Arboreal® finish, a quarter cut white oak wood veneer. “It’s lightweight, stable and an acoustic product,” says Eisner. “I think the reduced cost and weight were the biggest benefits.”

Sandoval pointed to another benefit: “The system is more lenient than what millwork would have been,” he says, noting that there were concerns about the humidity and temperature at the top of the circular atrium where sunlight is allowed in through a skylight. Even there, Ceilings Plus was able to come up with a new idea. Sandoval notes that the company proposed a recessed wood trim that was prefabricated at the factory.

The large area – 13,000 square feet - which included both ceiling and wall space, exacerbated by the time crunch, presented Ceilings Plus with an even bigger task. “It was an extremely aggressive schedule,” says Sandoval.

The teams had to work through any issues and manufacture the panels in record time. Initially, Eisner was not given a lot in the way of

INTERIOR CONSTRUCTION | Fall 2013

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THEINSIDESTORY (continued on page 10) (continued from page 9) specifications and drawings, a deficit Ceilings Plus solved by holding a series of three web conferencing meetings, allowing everyone involved – Eisner, representatives from Bulley & Andrews, Sandoval and representatives from Perkins + Will - no matter the location, to talk and share mouse control. “We were open to all possibilities,” says Eisner, who had often used this technique, especially for international projects. It turned out to be an efficient way to work through the issues. In fact, following the first, admittedly long meeting, Eisner received complimentary comments from the architect.

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Fall 2013 | INTERIOR CONSTRUCTION

“We wanted to see what we could do to simplify things,” says Eisner. Perkins + Will was particularly concerned about maintaining the look and feel of the original design. Although the previous, all millwork product was intended to be 4 foot by 5 foot panels, the Ceilings Plus Illusions panels are smaller.

By abutting the panels in one direction, and allowing reveals in the other, they were able to successfully preserve the desired appearance of the ceilings and walls. “We abutted them tightly to create the illusion of 5 foot panels,” says Sandoval. “Ceilings Plus came up with that idea and it created an

easier install for us.” In fact, labor dropped from two people per panel, to one.

He estimates that there were about 100 different panel sizes, but 99 percent of them arrived conforming exactly to the required dimensions. “We needed to make very few field cuts.” All of the panels were labeled to correspond to the shop drawings. The tight time line meant that there were multiple shipments and Airtite was installing them as fast as Ceilings Plus could make them.

The architect also was concerned about folds around corners and into pocket areas, particularly on the walls. “We had the ability to

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THEINSIDESTORY provide custom solutions for this, (continued ona page 12) (continued from page 10) so that it had a cleaner, neat appearance,” says Eisner.

The architect also wanted to insure that there was as little color difference as possible in the wood panels. Although the veneers are all made of the same type of wood, all natural wood has variations in grain and color. “The veneers are made from many trees and many parts of the tree,” says Eisner. “I love the natural variation.” The design team, however, wanted it minimized as much as possible.

At one point that meant moving some panels around so that more similar ones abutted each other. “It is challenging to assure an acceptable visual effect in installations that require veneer from several logs, each of which can vary in color and grain,” says Chusid.

“The fabricator and contractor had to carefully assemble each wood face to assure a pleasing match throughout the installation.”

As wood and wood veneer panels become more popular for large walls and ceilings, Eisner thinks that designers will learn how to take advantage of wood’s natural differences and use them in their motifs.

The Illusion system also allows easy access to the hospital’s complex HVAC, mechanical and cabling systems, which are hidden above ceilings and behind wall panels. Some of this is much more multifaceted than might be expected in a lobby area, since the Rush University Medical Center atrium lobby is also designed to be used as a triage center in the event of a major incident with many casualties in the Chicago area.

Eisner is pleased with the outcome and happy to be working on a project of this magnitude: “Providing custom solutions is our forte. It’s what we live for here.”

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Fall 2013 | INTERIOR CONSTRUCTION

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CISCA on the Road

Acoustics By Design

Grand Rapids, MI

by Shirley Wodynski

O

ur visit this month took us to Acoustics By Design located in Grand Rapids, Michigan.

This trip took place in early April, the day after a devastating flood in the Chicago area which caused our trip to be delayed by one day. We are very appreciative that Kenric Van Wyk and his staff were gracious enough to allow us to come a day later. Upon arrival, we found that Grand Rapids had also been hit by the same rain we had experienced. The river had crested and many major roadways were closed due to flooding. But on to the good part of the excursion...

Acoustics By Design is an acoustical consulting firm.

The firm’s acoustical consultants work with architects,

engineers, facility directors, municipalities and building owners. Kenric is an acoustician, which by definition is either a specialist in acoustics and/or acoustic engineer.

Kenric is an acoustic engineer.

Changing the world one noise at a time According to Kenric, there should be an acoustical consultant brought in on every construction job, ideally during the planning stages. This should be routinely done by the architect of the project. Incorporating sound acoustic knowledge in the design phase of any construction project provides the best opportunity for great acoustical solutions. To help foster this concept,

Kenric Van Wyk, (center) surrounded by some of his staff in their Grand Rapids, MI office.

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| INTERIOR CONSTRUCTION

Kenric and his staff regularly conduct lunch and learn sessions for architects to educate them on the importantance of potential noise issues on any project.

For example, it is currently very popular to construct multi-use buildings with a parking garage, movie theater, restaurants, offices, and residences. This is a perfect example of a project that should involve a consultant in the design phase. The consultant will assist in proper noise isolation between all of the different spaces. The consultant also analyzes each space to make sure that they have just the right acoustical treatment so that they sound great. Obviously, it is much easier and far more cost effective to build systems in place to reduce the noise from the beginning than try to “fix” the problem later. There is no argument — acoustical design directly affects the quality of the structures you build.

It’s not the size, it’s how you use it There are no minimum or maximum room sizes that dictate when an acoustician should be engaged.

Acousticians can and should be involved in projects of all sizes. According to Kenric, acousticians fundamentally help with the ABCs of noise: • Absorbing

An acoustical consultant can be a valuable resource for manufacturers as well. They can provide manufacturers with feedback on product development by letting them know about product strengths and weaknesses and working with them to improve these needs.

Kenric expressed that he is excited about the changing trends with LEED. There is a strong need to use the resources we have correctly and make sure it is done correctly the first time. Grand Rapids is a hotbed for both LEED design and construction. Acoustics By Design serves clients regionally, nationally and around the world.

Just one thing Kenric is quick to point out that acoustics should be considered in the overall design of a project — AV, mechanical and structure. When it comes to acoustics, nothing should be left to chance.

The one thing Kenric wants you to remember is that incorporating good acoustic design on the front-end of a project will provide the best opportunity for great acoustical solutions for the client in the end.

We thank Kenric and his staff for their time and sharing their passion for what they do.

• Blocking • Covering

INTERIOR CONSTRUCTION | Fall 2013

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LEADERSHIPCONFERENCE

Leaders

I

f you have not seen the booming Toronto skyline recently, it is definitely worth the trip. Construction is everywhere in the city and the surrounding GTA, greater Toronto area, as the locals like to call it.

September 25-26, 2013 members of CISCA visited Toronto for the annual Leadership Conference. The two-day event was packed with things to see, people to visit and quite a bit of business too. (continued on page 18)

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Fall 2013 | INTERIOR CONSTRUCTION

Charmed by Toronto

INTERIOR CONSTRUCTION | Fall 2013

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(continued from page 16) The day before the conference began the CISCA Board of Directors held a constructive meeting to discuss (among other things) the future course of the Association and its planned events. Needless to say, members have a lot of dynamic things to look for on the horizon.

The CISCA Board of Directors l to r: Eric Mau, Adam Bessert, Jim Walaszek, Patrick Oates, Ron Rice, Joann Davis Brayman, Jason Gordon, Shirley Wodynski, Brad Sampson, Steve Udolph and Pete Welly.

Tuesday evening’s welcome event was held on one of Lake Ontario’s barrier islands. After a short ferry ride, attendees enjoyed a private dinner at The Rectory restaurant.

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Fall 2013 | INTERIOR CONSTRUCTION

On Wednesday and Thursday attendees spent the morning with Ron Black of the Mentor Group.

His high-engery style and folksy stories proved to be as thought-provoking as they were engaging.

Wednesday afternoon, attendees travelled the Canadian countryside to play golf at The Club at Bond Head. This proved to be an outstanding event and a wonderful opportunity to network in a relaxing atmosphere.

Overall, the event provided members a wonderful opportunity to meet, learn and catch up with old and new friends.

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Fall 2013 | INTERIOR CONSTRUCTION

Construction Excellence Awards 2013 The CISCA Board of Directors has voted to expand the Construction Excellence Awards Program by one significant category. The new catagory will be the People’s Choice Award.

This new award will be determined by voting after the annual awards breafast at the CISCA convention.

After reviewing all the winning projects, attendees will be asked to vote for their favorite. To aid in this process, each attendee will receive a program guide book which pictures and describes the winning project entries.

With the program book will be an official

Importantant

Program News!

ballot to vote for your favorite project. Votes will only be accepted on the ballot form and there will only be one vote per attendee.

After breakfast votes will be tabulated and the winning project will be announced that evening at the President’s Reception and Dinner.

Representatitves of the People’s Choice Award winning firm will be recognized after dinner and the project will be featured in a future issue of Acoustical Interior Construction magazine.

The 2013 Awards Entry Form can be found on page 22.

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2013 Construction Excellence Awards q Rules q Criteria q Entry Form

The Ceilings and Interior Systems Construction Association (CISCA) invites applications for the Construction Excellence Awards competition.

q

Call for Entries

Award winners will be recognized Wednesday, April 2, 2014, during the CISCA Convention in Las Vegas, Nevada. The awards ceremony features a multi-media presentation of all submissions and winning projects. Winners will be featured in the Acoustical Interior Construction magazine.

Entries are due no later than January 31, 2014.

A special entry fee is available for entries received by January 10, 2014. No late entries will be accepted.

q

Regions

Your project will compete against other projects submitted in the same CISCA region. Projects must be submitted in the CISCA region where the project is located.

All entries will be judged using the same award categories and criteria against other submissions from that region. Projects outside the United States and Canada will enter the International Region.

Regional qualification does not apply to the Boutique Category. All entries into the Boutique Category will be judged as a group.

Note: Entries outside the geographic area shown at right are considered International.

q

Category Descriptions

Ceilings – Complex or difficult design new construction ceiling projects (interior or exterior) using metal, wood, fiberglass, fabric or mineral fiber.

Renovation – Complex or difficult design renovation projects using metal, wood, fiberglass, fabric or mineral fiber.

Interior Finishes – Complex or difficult design interior finish projects. Category includes wall panels and cladding systems. This category is all inclusive for work done on the interior of a building.

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Note: Entries outside the geographic area shown below are considered International.

Acoustical Solutions – Complex or difficult design projects solving an acoustical challenge.

Boutique – Unique interior projects less than 10,000 square feet.

NOTE: Entries submitted in the wrong category may be disqualified by the judges.

q

Award Types

Award Recipients will be notified after judging. Winners are asked to notify the others listed on their project of the outcome of judging. Each winning entry is given one award. Additional awards may be purchased for other CISCA members who worked on the projects. Additional awards purchased by February 20, 2014 can be presented during the breakfast. All awards will be presented during the Awards and Keynote Breakfast and a picture will be taken on stage. Only CISCA members will be recognized in the video and in the magazine Gold – may be awarded in each category within each region.

Silver – may be awarded in each category within each region.

Bronze – may be awarded in each category within each region.

Boutique – Gold, Silver and Bronze may be awarded within this category.

Optional Special Awards Special Awards may be given at the discretion of the judges. Recognition may be given to the project the judges deem to be the “Best of the Best,” The Founder’s Award. The Founder’s Award is presented to the project deemed the best overall project – work of the contractor and use of manufacturer’s materials.

Contractor’s Award – this award may be given to a project submitted by a contractor. This award is similar to the Founder’s Award, but will be given based solely on the work of the contractor who has submitted the entry.

q - - - - -

Entry Requirements Projects must be completed within 18 months of the date due and not have been previously submitted.

No maximum to the number of total entries from one company A maximum of three (3) entries in any one category from one company No project may be submitted in more than one category by the same company The company submitting the project must be a CISCA member, i.e. distributor, contractor, manufacturer, etc. by the date of judging.

WHAT TO SEND - $900 fee if submitted by January 10, 2014, $300 if the contractor is a CISCA member - $1,000 fee if received January 12 - 31, 2014, $350 if the contractor is a CISCA member - Completed entry form, binder (as per below), pictures - Be sure the entry form clearly indicates the region where the project is located - Be sure the entry form clearly indicates the category under which the project is entered.

- Do not send material you need returned BINDER REQUIREMENT - White 1 inch, 3-ring binder (suggested Wilson-Jones W362-14W) - Each sheet/picture should be placed in a plastic protection sheet - No dividers should be used, no cover sheet - Items should be placed in binder in the following order:

o Completed Entry form, along with form of payment

o Narrative (no longer than 500 words) – more detail can be found later. No company name, project

name, or location of project.

o Pictures – be sure the picture description is placed below the picture, not on the back, not on

the adjacent page. Decription can not state company name, project name, or location of project.

o Short paragraph to be used in the magazine if the project wins (Up to a 100 word

narrative should be written for the magazine and website should the project win an award. This

narrative should include the name of the project and all contributing companies.)

o CD of photos in jpeg format only (call CISCA if you would like to upload your pictures to the ftp site) INTERIOR CONSTRUCTION | Fall 2013

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q

Judging Criteria

PLEASE READ THIS SECTION CAREFULLY A panel of industry representatives will judge the entries.

The presentation quality will count for 20% of the total points. The presentation includes the binder, photographs and narrative. The remaining 80% of total points are based on: 1) quality of the job; 2) job conditions 3) complexity of the job and 4) overall finished project.

When thinking about what to include regarding job conditions, consider the challenges a job site might present to the contractor working within a difficult space. For example, other tradesmen and equipment working at the same time making installation more difficult; unusual heights and the complexity of installation due to these heights; or other extreme unusual outside influences that challenged the installation process.

Many times the submittals include the statement “the job had a short time frame for installation” or something of that nature and depending on the project and products installed that may or may not be considered a “job condition”.

OVERALL PRESENTATION AND APPEARANCE OF ENTRY Binder:

a.

Each entry must be in a white, 3-ring binder with no company or project names or logo.

Suggested binder is Wilson Jones, W362 14W.

b.

Each sheet of paper and photograph is to be in a clear plastic protection sheet

c.

Do not use dividers

d.

Binder should be arranged in this order:

o Completed Entry form, along with form of payment

o Narrative (no longer than 500 words) – more detail can be found later

o Pictures – be sure the picture description is placed below the picture, not on the back, not on the adjacent page.

o Short paragraph to be used in the magazine if the project wins (Up to a 100 word

narrative should be written for the magazine and website should the project win an award. This

narrative should include the name of the project and all contributing companies.)

o CD of photos Photographs A minimum of (5), but no more than ten (10) 8” X 10” or full-sheet photographs may be included. Provide a brief description of the photo below the picture. Photos should be good quality photos which clearly show the judges the project. Photos do not have to be professionally done, but if they are, be sure to obtain reproduction rights from the photographer for CISCA’s use without limitation. Photos on the CD should be in JPEG format. It would be helpful to the judges to have photographs of the project before and during renovation for projects entered in the Renovation Category. Project name and company or specific product names should not be in the photographs.

Narrative A maximum of 500 words providing details about the size and scope of the project. Narrative should include information on the challenges and special obstacles encountered on the project; the degree of difficulty or extenuating circumstances encountered in completing the project. Basically, answer these questions:

• What makes this project special?

• What qualifies this project for an award?

NOTE: THIS NARRATIVE SHOULD NOT INCLUDE THE NAME OF THE PROJECT, THE LOCATION OF THE PROJECT, SPECIFIC PRODUCT NAMES, THE NAME OF THE CONTRACTOR, MANUFACTURER, DISTRIBUTOR, INDEPENDENT MANUFACTURERS REP, ARCHITECT, OTHER COMPANY THAT WORKED ON THE PROJECT OR PERSONS WHO WORKED ON THE PROJECT. IF INCLUDED, THESE NAMES ARE BLACKED OUT WITH A MARKER WHICH MAKES READING THE NARRATIVE DIFFICULT FOR THE JUDGES AS THIS CAUSES A LOSS OF FLOW WHEN READING. UP TO 10 POINTS WILL BE DEDUCTED IF NAMES ARE INCLUDED IN THIS NARRATIVE. 24

Fall 2013 | INTERIOR CONSTRUCTION

q

2013 Entry Form

CISCA CONSTRUCTION EXCELLENCE AWARDS Please complete the information exactly as it should appear on the award. Each submission requires a separate entry form, which must be in a separate entry binder. Form must be completed in its entirety. Contact person is requested to respond to all communications in a timely manner.

Print or type exactly as it should appear on the award, in the magazine and on the website.

Category (circle one) q Acoustical Solutions q Ceilings q Interior Finishes q Renovation q Boutique (No Region) Region (circle one)

q South q Central q East q West q International

Name of Project: Location of Project (city, state): List other companies involved in this project. Please note, Contractor, Distributor, Manufacturers Reps and Manufacturers must be CISCA members to be recognized as having worked on the project. If you have a long list of contributors, please append them to your entry form on a separate sheet.

Contractor: Company name, Contact name, Email address, phone number, city, state Distributor: Company name, Contact name, Email address, phone number, city, state

Mfg. Rep: Company name, Contact name, Email address, phone number, city, state Manufacturer: Company name, Contact name, Email address, phone number, city, state Architect: Company name, Contact name, Email address, phone number, city, state

Applicant: Company Name: Contact Person: Title:

Mailing Address:

Telephone Number: Email Address:

As company representative I give CISCA permission to use photographs and any information submitted for the CISCA Construction Excellence Awards competition, promotional materials and news releases.

Signature:

Date:

Payment Type (circle one): Check Visa MasterCard AMEX Card Number: 1010 Jorie Blvd., Suite 30, Oak Brook, IL 60523

Ph: 630-584-1919 Fax: 866-560-8537 Expiration Date: cisca.org

Submission deadline is January 31, 2014.

INTERIOR CONSTRUCTION | Fall 2013

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Important Facts to Understand About Obamacare

Important Facts You Should Understand Before Enrolling In A Healthcare Plan Under Obamacare

“U

nder Obamacare obtaining health insurance as we know it has dramatically changed.

When key parts of the healthcare act take effect in 2014, there will be a new way to buy health insurance; the Health Insurance Marketplace,” began Bill Hallberg, Chief Enrollment Officer, ACA Marketplace Enrollment Solutions. “The open enrollment period began on October 1st and will run through March 31, 2014. During this period all Americans will need to purchase health insurance.”

Before enrolling in a plan, it is important for consumers to understand the process and health care choices including their eligibility for tax credits and cost saving reductions. ACA Marketplace Enrollment Solutions provides a team of multi-lingual health insurance professionals prepared to explain and enroll clients in the plan that meets the client’s unique needs. The company’s website, www.ACAenroll.com/Cisca, will quote all carriers in the Marketplace and enroll individuals and families on line.

ACAenroll.com/Cisca is customer focused. Our staff is experienced in helping individuals thru the complexities of finding the right plan and application process.

Hallberg continued, “We have partnered with Insurance Companies, Insurance Agents/Brokers, Employers, Associations & Organizations to provide a marketplace access point for their policyholders, clients, employees and members. In most areas, many large insurance carriers such as Blue Cross & Blue Shield and Humana will be available.”

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Fall 2013 | INTERIOR CONSTRUCTION

ACA Marketplace Enrollment Solutions outlines some important facts consumers should be aware of.

FACT:

When you apply for coverage in the Health Insurance Marketplace, you’ll need to provide some information about you and your household, including income, any insurance you currently have, and some additional items.

It is suggested enrollees have: social security numbers (or documents numbers for legal immigrants); employer and income information for every member of your household who needs coverage; and policy numbers of current health insurance plans.

FACT:

Even with a pre-existing medical condition, I am eligible for health insurance and cannot be denied coverage.

Under Obamacare, health insurance companies cannot exclude a consumer if they have a pre-existing medical condition; even if the condition is severe like cancer or metabolic medical conditions.

FACT:

Based on a consumer’s income and family size they may be eligible for government subsidies or tax credits.

Some consumers may be eligible for a free or low cost plan, or a new kind of tax credit that lowers their monthly premiums right away. All income eligibility is based on modified adjusted gross income. The tax

credits are set up so the consumer will not have to pay more than a certain percentage of their income.

Family Income Ranges For Financial Assistance: Single $11,490-$45,960 Family of 2 $15,510-$62,040 Family of 3 $19,530-$78,120 Family of 4 $23,550-$94,200 Family of 5 $27,570-$110,280 Family of 6 $31,590-$126,360

FACT:

The premium subsidies are delivered in the form of a refundable tax credit, which can be used immediately to reduce monthly premiums. These government healthcare subsidies will affect a consumer’s taxes.

Consumers have options as to how they can use the subsidies they qualify for. For example, they can use it all right away, or can use part of it, or none at all. If they expect their income to remain the same, they might use the entire credit. However, if they project that their

income is likely to rise, it may pay to use only a portion of the subsidy. This will help to avoid paying additional taxes to the I.R.S. at tax time.

During the year if a consumer’s income does change, they must report it to the exchange. In the same token if their income drops, they may be eligible for a larger credit. Changes in family size should also be reported.

Tax reconciliations will take place during taxes in the spring of 2015.

FACT:

Seeking out Insurance Professionals that have been certified in the Health Insurance Marketplace Exchange before enrolling in a plan is beneficial.

Agents certified on the Marketplace Exchange posses’ extensive knowledge on the enrollment process.

Additionally, these certified agents help calculate subsidies and explain how deductibles, out-of-pocket maximums and copayments work under Obamacare. (continued on page 28)

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27

NEWMEMBERS (continued from page 27)

Fall 2013 A.L. Harding & Co. Acoustic Resources of NM Acoustical Services Corp.

Acoustics By Design, Inc. Architectural Material Solutions Dixon Drywall Flintco, LLC GRACO Inc. Guangdong Meisui Industrial Development Hiab Inc., A Cargotec Company J.E. Abercrombie, Inc. JA Crockett Pty Ltd Jiaxin Jinwei Fiberglass Products

Bridgeville, PA Albuquerque, NM Denver, Co Grand Rapids, MI New York, NY Concord ON, Canada Tulsa, OK Rogers, MN Guangzhou, China Perrysburg, OH Jacksonville, FL Georgetown, NSW, Australia Jiashan County, Zhejiang

L.A.M.B. Oxford Management and Technology Pleasanton, CA Company, Inc. dba: Lamb Oxford MTC, Inc. Reston, VA Lafarge North America Inc Pekin, IL MCIDCC-JATC Bellwood, IL Meyer Wholesale Group, Inc. Lakewood, OH Norton Industries Farmington MI Rice Associates, Inc. Shandong Bony New Building Materials Co., Ltd. Beijing, China Kenmore, WA Spec Systems, LLC Easton, PA Victaulic Ananheim, CA Westside Building Material Chatsworth, CA Westside Building Material Chatsworth Fresno, CA Westside Building Material Fresno Hesperia, CA Westside Building Material Hesperia Lancaster, CA Westside Building Material Lancaster Las Vegas, NV Westside Building Material Las Vegas National City, CA Westside Building Material National City San Diego, CA Westside Building Material San Diego Santa Maria, CA Westside Building Material Santa Maria Oakland, CA Westside Builiding Material Oakland Baltimore, MD Whiting-Turner Contracting Meridian, ID WINROC/SPI Burlington, ON, Canada WINROC/SPI Marietta, GA WINROC/SPI Medford, OR WINROC/SPI Kelowna, BC, Canada WINROC/SPI Portland, OR WINROC/SPI Beaumont, TX WINROCSPI 28

Fall 2013 | INTERIOR CONSTRUCTION

FACT:

If a consumer who can afford health insurance does not purchase coverage during the enrollment period, they will be subject to a government fine. They will also have to pay for their entire healthcare.

The fee in 2014 is 1% of a consumer’s yearly income, or $95 per person for the year, whichever is higher. The fee increases every year. After open enrollment ends on March 31, 2014, consumers will not be able to get health coverage through the Marketplace until the next annual enrollment period, unless they have a qualifying life event.

About ACA Marketplace Enrollment Solutions: Headquartered in Bedford Park, Illinois, ACA Marketplace Enrollment Solutions is a Health Insurance Marketplace (aka Obamacare) enrollment provider created to assist subsidy eligible individuals and part time employees to obtain health insurance throughout the country. Beginning October 1, 2013, ACAenroll.com and the company’s call center (1-800-342-0631) and numerous locations, will be able to assist the enrollees through the enrollment process. Go to ACAenroll.com/Cisca or contact 1-800-342-0631 for more information.

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CISCABUSINESSLIBRARY

Stop Thinking About It

9

Simple ways to change how you think about time, and start

by Brian Moran

Y

ou know that big important thing you want (and perhaps desperately need) to do?

The thing that you’ve talked about for years. Do you ever wonder why you can’t seem to get it done? Your excuse might be that you don’t know enough to make it happen. Maybe it’s time to rethink that excuse. Your failure to meet goals has nothing to do with what you do or don’t know.

It has everything to do with how well you execute.

People say knowledge is power but that is not an absolute. Execution is. Despite our $60 billion diet and fitness industry, 65 percent of Americans are overweight. The fact is, most people know how to get in shape — eat better, exercise more — they just don’t do it.

You can be smart and have access to lots of information and great ideas. You can be well connected, hard working, and have lots of natural talent, but in the end, you have to execute. Execution is the single greatest differentiator between great and mediocre ones.

Most people have the capacity to double or triple their income just by consistently applying what they already know. Despite this, we continue to chase new ideas thinking the next one is the one that will magically make it all come together. What we really need to do is apply the Nike slogan to our lives.

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Just do it So why don’t we just do it? You are dropping the “execution ball” for the same reason companies can’t meet their goals. You’re thinking about time in the wrong way.

We tend to think that we have all the time in the world to accomplish our goals. For example, when you have a baby, you might have all these vague notions about saving for college. Well, before you know it, he’s 12 years old and you don’t have a penny saved. Quite simply, we don’t do what doesn’t seem urgent.

In a nutshell, I suggest that you plan goals in manageable 12 week increments rather than in 365 day years. When you do this, you are far more likely to feel a healthy sense of urgency that helps to get you focused. And whether your goal is business or personal, you’ll get far more done in far less time — and you’ll feel a lot less stressed and more in control.

Keep reading for a few tips on how you can better tackle life’s big to-do list.

1

Envision a future that’s worth the pain of change

To achieve your own capability, and execute your plans, the number one thing that you will have to sacrifice is your comfort. Therefore, the critical first step to executing well is creating and maintaining a compel-

ling vision of the future that you want even more than the desire for your own short-term comfort. Then and only then can you align your shorterterm goals and plans with that longterm vision.

If you are going to perform at a high level, take new ground, and be great, then you better have a vision that is compelling. One way to get there is by asking, ‘What if?’ Doing so allows you to entertain new possibilities and begin to connect with the benefits. If you’re going to create a breakthrough — if you’re going to reach the next level — you will need to move through fear, uncertainty, and discomfort. It is your personal vision that keeps you in the game when things become difficult.

Once you have your vision, stay in touch with it. Print it out and keep it with you. Review it each morning and update it every time you discover ways to make it more vivid and meaningful to you. And share it with others. Doing so will increase your commitment to it.

2

Live with intentional imbalance

How many articles, books,

and blog posts have you read emphasizing the importance of establishing work/life balance? A lot, right? But where much of the advice on creating work/life balance goes wrong is around the idea of equality.

and Just Do It! realizing potential

Often, we’re told what we need to do in order to spend equal time in each area of our lives. The result is often unproductive and frustrating. Life balance is not about equal time in each area; life balance is more about intentional imbalance.

Life balance is achieved when you are purposeful about how and where you spend your time, energy, and effort. At different times in your life, you will choose to focus on one area over another, and that’s perfectly fine, provided it’s intentional. Life has different seasons, each with its own set of challenges and blessings. The 12 Week plan is a terrific process to help you live a life of intentional imbalance. Think about what could be different for you if every 12 weeks you focused on a few key areas in your life and made significant improvement.

3

Make sure you’re committed, not merely interested

There is a humorous business anecdote about commitments involving a chicken and a pig at breakfast time. The chicken has contributed the egg and is therefore merely interested in the breakfast.

The pig, however, contributes the bacon, and is thus completely committed. Kept commitments benefit both parties involved by improving relationships, strengthening integrity, and

building self-confidence. Commitments are powerful and, oftentimes, life changing.

When you’re merely interested in doing something, you do it only when circumstances permit, but when you’re committed to something, you accept no excuses, only results.

There’s no denying that at breakfast the pig is all in. And that’s how you must approach the commitments you take on as part of your 12 week plans.

4

Put hard (and short) deadlines on what you need to get done The annual execution cycle many organizations embrace lulls people into believing that they can put critical activity off — and still achieve their goals. It sets one deadline, year-end, which (in January or even in July) still feels too far away to spur you into action. But consider the rush of productivity that occurs when a deadline you have to meet draws closer.

In many companies, during the final five or six weeks of the year, there is a frantic push to end strong and to kick off the new year with gusto. It’s an exciting and productive time. The problem is this urgency exists for just a handful of weeks in a 365 day year.

But it doesn’t have to be this way.

When a company sets deadlines for (continued on page 32)

Share your vision with others.

This will increase your commitment to it.

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CISCABUSINESSLIBRARY

A plan in your head isn’t really a plan.

(continued from page 31) every 12 weeks rather than every 12 months, that excitement, energy, and focus happen all year long. And this strategy works with all goals, not just business goals.

The great thing about having a 12 Week year is that the deadline is always near enough that you never lose sight. It provides an effective horizon that is long enough to get things done, yet short enough to create a sense of urgency and a bias for action.

5

Write down your plan

It lets you make your

mistakes on paper. A

“plan” in your head isn’t really a plan. It’s wishful thinking. That’s because life gets in the way, and if you don’t have a written plan, you will almost certainly drop the ball in the first few days. The world is noisy, the unexpected happens, distractions arise, your innate desire for comfort tugs at you, and you lose focus on the things you know you should do.

But if you sit down at the start of your 12 weeks and write out your strategy, it forces you to think through potential pitfalls up front.

With a written plan, you make your mistakes on paper, which reduces miscues during implementation. You no longer waste time on unimportant activities because your plan triggers your actions. Your action choices are made proactively at the beginning of the 12 weeks when you create your plan. In short, a 12 week plan helps you to get more of the right things done each day, and ultimately it helps you reach your goals faster and with greater impact.

6

Give each goal its own set of tactics

The way your plan is

structured and written impacts your ability to effectively execute. Effective planning strikes a working balance between too much complexity and too little detail. Your 32

Fall 2013 | INTERIOR CONSTRUCTION

plan should start by identifying your overall goals for the 12 weeks. (Yes, you may have more than one goal during that time frame.) Then, you’ll need to determine the tactics needed to meet each goal.

Break your 12 week goal down to its individual parts. For example, if your 12 week goal is to earn $10,000 and lose 10 pounds, you should write tactics for your income goal and your weight loss goal separately. Tactics are the daily to-dos that drive the attainment of your goals. Tactics must be specific, actionable, and include due dates and assigned responsibilities. The 12 week plan is structured so that if the tactics are completed on a timely basis the goals are achieved.

7

Take it one week at a time To guide you on your

journey to implementing your

tactics and meeting your goals, you’ll need weekly plans.

Your weekly plan encompasses your strategies and priorities, your longterm and short-term tasks, and your commitments in the context of time.

It helps you focus on the elements of your plan that must happen each week to keep you on track with your 12 Week goals. These goals, in turn, keep you on track with your vision.

Everything is powerfully aligned.

Start each day with your weekly plan. Check in with it several times throughout the day. If you’ve scheduled a tactic to be completed that day, don’t go home until it is done.

This ensures that the critically important tasks, your plan tactics, are completed each week.

8

Keep track of your efforts, not your results

You’ve probably heard

or read the mantra “What gets measured gets done.” It’s true — measurement drives the execution process. After all, can you imagine a CEO not knowing the numbers? Regardless of your job title, you need to know your numbers. But don’t measure your results — instead, measure your level of execution the extent to which you stuck to your plan.

You have greater control over your actions than your results, and your results are created by your actions.

To measure your execution, you need to know to what degree you followed through on each week’s tactics. This allows you to pinpoint breakdowns and respond quickly. Unlike results, which can lag weeks, months, and in some cases years behind your actions, an execution measure provides more immediate feedback, which allows you to make game-time adjustments much faster.

9

Block your time The 12 Week year is

designed to help you

spend your time with more intention. That said, many of us engage each day on its own terms.

In other words, we satisfy the various demands of the day as they are presented, spending whatever time is needed to respond without giving much thought as to the relative value of the activity. You can regain control of your day through time blocking.

Basically, you block your days in three ways — strategic blocks, buffer blocks, and breakout blocks. A strategic block is uninterrupted time that is scheduled into each week. During this block you accept no phone calls, no faxes, no emails, no visitors, nothing. You do only the activities on your plan. Buffer blocks are designed to deal with all of the unplanned and low-value activities, like most email and voicemail that arise throughout a

typical day. Breakout blocks provide free time for you to use to rest and rejuvenate.

Finally, embracing the 12 Week year will help you rethink your multitasking ways. If you’re accustomed to sending emails during meetings, juggling texting conversations, and rushing from one place to the next, you’ll be shocked by how much getting focused on what matters most will change your life.

Most people look back and realize that with all their efforts to not miss anything, they were missing everything. They see that nothing was getting their full attention, not the important projects, not the important conversations, and not the important people.

We must all remember that the current moment — the eternal right now — is all we have. The future is created now. Our dreams are achieved in the moment. Consider Olympic great Michael Phelps. He didn’t achieve greatness when he won the 18th gold medal or when he won his first. He achieved greatness the moment he chose to put the effort into his training. Results are not the attainment of greatness, but simply confirmation of it. That’s why the 12 Week year is so pivotal. It provides a structure that helps you do the things you need to do to be great.”

You’ve probably heard the mantra “What gets measured gets done.

It’s true.

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EMERGINGLEADERS

Emerging Leaders Travel to CertainTeed Headquarters

C

ertainTeed hosted an Emerging Leaders meeting in Philadelphia, PA, July 31 - August 2, 2013. On day one, the group was greeted by CertainTeed and enjoyed a fun-filled dinner — cooking steak, alligator and other exotic meats over an open grill in a festive restaurant called The Tiki Bar.

Day two brought meetings including an overview of the CertainTeed product line as well as presentations on LEED V4 and Health Product Declarations.

In the afternoon, the group braved some wet weather and headed to a Philadelphia Philles baseball game. As luck would have it, the weather held off and a great time was had by all.

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| INTERIOR CONSTRUCTION

Friday, August 2, Beth Ann Jordan-Kruljic, the digital strategy manager for CertainTeed presented a compelling look at how social media impacts business, in both a negative and positive manner.

Emerging leaders are the future of CISCA. Membership in the group provides excellent networking and educational opportunities.

For more information, contact Linda Cook at 630584-1919 or linda.cook@cisca.org.

INTERIOR CONSTRUCTION CISCA Convention + INTEX Expo 13

| Fall 2013

335

CISCA Convention Monday — March 31, 2014 CISCA Registration Desk Open

For early-bird registrants

2:00-7:00 P.M. CISCA Convention Golf Outing

Enjoy a challenging round of golf at

one on Las Vegas’ premier golf

courses. 12:30-5:00 P.M.

CISCA Welcome Reception — 6:00 p.m.

Greet friends and associates as we

embark upon another outstanding

convention experience.

Tuesday — April 1, 2014 CISCA Registration Desk Open

For early-bird registrants

7:15 A.M.-5:00 P.M. Independent Manufacturers Rep Meetings

8:00 A.M.-4:30 P.M.

CISCA Educational Sessions

8:00 A.M.-4:30 P.M.

Greet friends and associates as we

embark upon another outstanding

convention experience

Emerging Leaders Reception

5:00-6:15 P.M. Reception

6:30-8:00 P.M. 36

Fall 2013 | INTERIOR CONSTRUCTION

FREE Evening — Enjoy!

Wednesday — April 2, 2014 CISCA Registration Desk Open

For early-bird registrants

7:30 A.M.-2:00 P.M.

Thursday — April 3, 2014 CISCA Registration Desk Open

7:45 A.M.-10:00 A.M.

Economic Forecast — Bob Treadway 7:30-8:30 CISCA Awards and Keynote Breakfast

9:00 A.M.-12:00 P.M.

See all of the Award-winning projects

and people who made them happen.

Witness the 2013 DeGelleke Award

presentation. And finally at the end of

the breakfast, cast a vote for your

favorite project in the first-ever...

People’s Choice Award!

Show Opens — 10:00 A.M.-1:00 P.M.

Show Opens — 12:30-5:00 P.M.

IMR Meeting

12:30 pm – 1:30 pm Annual Distributors Meeting

5:00 pm – 6:00 pm CISCA President’s Reception & Dinner

6:30-9:00 P.M.

Enjoy a great evening of fun, food and

entertainment. Learn the results of the

People’s Choice Award voting. The

perfect cap to another great Convention.

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37

CISCA Convention + INTEX 14 Registration Form INSTRUCTIONS: •

Attendee Information

Please photocopy for each additional registrant, or register online at www.cisca.org

First

Last

Badge Name

Company Address City, St., Province Zip Country Phone Fax Email Spouse/Guest (An additional company employee is not considered a companion) First Last Badge Name Home Address Full Registration (includes entrance into all individual events and exhibit hall for attendee.)

Fees & Payments (payable in U.S. Dollars)

CISCA MEMBER

Early - On or Before February 21, 2014

Full Convention 1st person (FULL)

q

$695

q

$895

Full Convention 2nd or same firm (FULL)

q

$545

q

$695

q

$845

q

$995

q

$745

q

$800

q

$175

q

$195

Regular - After February 21, 2014

Amount

Non-Member

Full Convention 1st person (FULL)

Full Convention 2nd or same firm (FULL)

Spouse/Guest

Spouse/Guest Registration (SG01)

Individual Events (Included in Full and Spouse/Guest registration) CISCA Golf Outing How many?

Includes: golf, lunch, transportation and club rental

$280 per person

CISCA Welcome Reception (WELCOME) Monday How many?

$100 per person

$175 nonmember

CISCA Reception

How many?

$100 per person

$175 nonmember

CISCA Awards & Keynote Breakfast (AWARDS)

How many?

$100 per person

$175 nonmember

CISCA President’s Reception & Dinner (DINNER)

How many?

$150 per person

$225 nonmember

CISCA Education Pass

How many?

$200 per person

$300 nonmember

INTEX Trade Show Pass

Wed. $40

Thu. $40

Tuesday

q

q

Both Days $75

Method of Payment

q

TOTAL

qCheck q Visa q MasterCard q American Express

Card No.

Exp. Date

Signature Is this your first CISCA Convention?

Yes

Name on Card List any food allergies: Registration will not be processed without payment.

Return this form with a check or credit card information to CISCA Convention + INTEX Expo 14, 1010 Jorie Blvd., Oak Brook, IL 60523; Phone (630) 584-1919.

If you pay by credit card, you may fax your registration to (866) 560-8537.

Cancellation Policy

If you must cancel, your registration fees will be refunded in full, less a $75 processing fee, if we receive your cancellation in writing by March 8, 2014 No refunds will be issued after March 8, 2014, or for no-shows. Individual tickets are not refundable.

Questions?

Call CISCA Registration at (630) 584-1919 or email cisca@cisca.org.

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Fall 2013 | INTERIOR CONSTRUCTION

No

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39

Good Selling to You

by Tom Woodcock

W

hat company or individual isn’t looking for increases in sales or profitability? I work with companies with many differing philosophies on how to sell. The one thing each of my clients have in common is they’re constantly building upon their sales foundation. That foundation starts with a developed sales philosophy followed by a cohesive marketing campaign, initiated by the application of a sales culture.

These are the building blocks of sales success.

Secondarily, they determine which clients to maintain from a sales perspective and which sales targets to pursue. They then develop specific sales strategies for each customer and enact them. The final step in that process is to keep everyone company wide accountable to the sales plan. This begins to separate them from the competitive pack.

Going even deeper, they evaluate their own personnel and make adjustments to maximize their sales effectiveness. This requires diligence and a willingness to be honest about the current sales effort. It’s a joy to work with these types of companies as they are willing to take calculated risks and try different approaches.

They refuse to settle for status quo and drive their team to greater levels of success. Sometimes they’re misunderstood in this challenging perspective, but are wise enough to explain motives and expectations. They set achievable goals and reward when they are reached.

They compliment their team but do not accept average efforts. This is what truly building your sales effort is all about. Are you in construction mode?

Life without challenges One of the biggest issues I see that limits face time with customers is the avalanche of paperwork it takes to process a deal. Whether order forms, POs or contracts, staring at printed paper for hours on end locks good sales personnel behind a desk. Usually these forms have been developed by an administrative mind that measure good work as every blank filled and page completed. Now don’t get me wrong, it is important to have the details. But really, with today’s technology companies cannot find a simpler way to get the data?

Any time saved by sales personnel can be translated into customer contact. You can have triplicate copies of sales information and actually hurt your overall sales ef-

40

Fall 2013 | INTERIOR CONSTRUCTION

fort. Not to mention, most strong business development people are usually lousy at paperwork. Kinda goes hand in hand. You show me a rep that’s great at paperwork and I’ll show you a rep that under produces…usually. So what’s the answer?

First of all, make sure your administrative support is actually assisting your sales personnel not fighting them. The reverse needs to be true as well with sales people working at giving them good information. If there are not enough or no support people then the business development person needs to take it upon themselves to personally create systems that gets the paperwork done without robbing face time. How? Before or after hours, Monday mornings and tracking slow periods in your normal sales days.

I know every salesperson out there is working to no end and every administrative staff member is overworked, but finding an answer is critical to sales success. Remember, time is money!

Good Selling!

Tom Woodcock is a nationwide speaker and trainer specifically to the construction industry. His book :You’re Not Sellin’, They’re Buyin’! is rapidly selling across the country. He can be reached at his website: www.tomwoodcocksealthedeal.com or at 314-775-9217.

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Ceiling Systems from USG: just one of the many high-performance solutions from USG that should be a part of your plan.

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INTERIOR CONSTRUCTION | Fall 2013

41

© 2011 USG Corporation. All Rights Reserved.

LEGALLY SPEAKING

The Impact of Concealed Carry Laws on Employers

By Daniel N. Myers

I

n July 2013, Illinois became the last state to permit the concealed carry of firearms. Upon its implementation in January 2014, all 50 states will now have adopted laws allowing citizens to carry concealed weapons in public, either without a permit or after obtaining a permit from local government or law enforcement agencies. The Government Accountability Office (GAO) estimated that as of December 2011, there were some 8 million active permits in the U.S. This new law in Illinois is bound to add appreciably to that number.

There are many differences and variations among the 50 state laws.

For example, permits are commonly required and most states are classed as “shall issue,” meaning that the permit will be issued provided the requisite forms are filled out correctly. In these states, the granting authority has no discretion over whether to issue a permit, and the law provides that it shall issue a permit if the statutory requirements are met. However, some states are “may issue” states in which the granting authority has some discretion over whether a permit will be issued.

State laws also may contain a number of other provisions such as training requirements, restrictions as to certain premises where concealed carry is not allowed, requirements for particular signage where concealed carry is restricted or banned, etc.

This article will address the application of these laws, using the Illinois law as an example, to employers who may be concerned about the application of these laws to their situation.

Many states permit a private business to post a sign banning concealed carry on their premises. Typically, these signs are mandated by a state agency and are

specific as to their size and lettering. In instances where a private business has posted such a sign, violation of the prohibition can result in revocation of the individual’s permit and criminal prosecution. Some gun rights advocates have vowed to boycott businesses that do not permit concealed carry on their premises.

Moreover, they also have argued that the posting of such signs represent an open invitation to criminals.

They warn that those intent upon mass murder might intentionally choose a location that is posted as a Gun Free Zone.

Concealed firearms in the workplace present a host of safety related concerns and potential liabilities for employers.

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The Illinois Law as a Guide

The new Illinois law is a typical example of state laws on concealed carry. Under this law (the Illinois Firearm Concealed Carry Act, PA 098-0063), there are certain specified areas where firearms are prohibited.

These include hospitals, schools, colleges, government buildings, public transportation, gaming facilities and most bars. In these areas, owners are not required to post signs, but may choose to do so. Owners of private residences have the option of banning concealed firearms on their property and no signage need be posted.

Parking lots are a unique location. Even though businesses may post official signs and ban firearms on their properties, they may not ban firearms from private vehicles brought into their parking lots, provided the firearms are secured in a locked vehicle or a locked compartment within the vehicle. A firearm may also be carried near a vehicle for the purpose of storing or retrieving the firearm from the vehicle’s trunk.

Although the Illinois law does not address the rights and obligations of employers per se, it does address such rights and obligations of businesses. Those

businesses that do not fall under one of the prohibited areas mentioned earlier may choose to bar their employees from bringing firearms into their facilities or onto other land owned by the employer, except for parking lots as described earlier.

If an employer decides to bar concealed weapons, they will need to post the required sign in the form that will be prescribed by the Illinois State Police. This ban on firearms would be equally applicable to guests or other visitors as well as employees. An employer may also wish to consider a change to its employee manual to proscribe the carrying of firearms in a company vehicle or on the premises of a company’s customers.

When considering whether to adopt a policy banning firearms within your workplace, account should be taken of the potential liability exposure and negative publicity if an employee injures a third party with a firearm while on the job. Concealed firearms in the workplace present a host of safety related concerns and potential liabilities for employers. The potential for workers’ compensation claims, negligence claims or other tort actions from victims of workplace violence, as well as the attendant negative publicity may be a strong reason to consider banning firearms in the workplace.

Conclusion

If you do not have a policy on concealed carry in your workplace, you should consult with an attorney regarding your own state law and its application to your situation. (A sample of such a policy is included with this article.) There are many emotional and political issues involved in the gun control debate; however, the principles that should be borne in mind are what is best for your employees and your business, including the appropriate level of liability exposure you and your firm are willing to risk. Consider all the issues carefully and objectively as you consider your business policy involving concealed carry.

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LEGALLY SPEAKING Policy on Weapons in the Workplace In order to ensure a safe environment for employees and customers, [Company] prohibits the wearing, transporting, storage, or presence of firearms or other dangerous weapons in our offices. Any employee in possession of a firearm or other weapon while in our office may face disciplinary action up to and including termination. A client or visitor who violates this policy may be removed from the property and reported to police authorities. Possession of a valid concealed weapons permit authorized by the State of ______ is not an exemption under this policy.

Firearms and weapons include, but are not limited to, guns, knives or swords with blades over four inches in length, explosives, and any chemical whose purpose is to cause harm to another person.

Exemptions This policy does not apply to: (1) any law enforcement personnel engaged in official duties; (2) any security personnel engaged in official duties; or, (3) any person engaged in military activities sponsored by the federal or state government, while engaged in official duties.

Notification An appropriate sign, as prescribed by the [State Police or other Agency], shall be conspicuously posted on the front door of [Company’s ] offices. This sign will clearly indicate that firearms and other weapons are not to be carried into our facilities.

© Daniel N. Myers PC. This information is not intended to provide legal advice or opinion. Such advice may only be given when related to specific fact situations that the law firm of Daniel N Myers PC has accepted an engagement as counsel to address.

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Fall 2013 | INTERIOR CONSTRUCTION

Membership Values Convention Opportunities—

• Keynote Speaker – Fun, Entertaining and Educational • INTEX Trade Show — One place to meet vendors and see the new products and installation procedures.

• Networking and Partnering Opportunities – meet new contacts/relationship building opportunities; network with others outside your markets that are facing similar challenges. Comparing notes and having a meaningful exchange, with real problem solving potential, can be done without concerns about sharing information with direct competitors.

• Education – Talented specialists brought to the Convention to teach and discuss subjects that are important to our business.

CISCA Publications:

• CISCA Handbook — Great reference guide for estimators and field personnel.

• Production Guide – Great reference guide for contractors • Various Specialty Ceiling Guides – Wood Ceilings Technical Guidelines, Guidelines for Seismic Restraint, Acoustical Ceilings Use & Practice, and more

E-Newsletter—

• Weekly e-newsletter. Member news is included free of charge – a great marketing opportunity.

Education—

• Webinars — A way to train many of your employees on a regular basis with industry information.

• Convention Education — Talented specialists brought to the Convention to teach and discuss subjects that are important to our business.

• Acoustical Interior Construction Magazine — Great articles, ads showing new and innovative products, project information, industry information, and more.

Independent Studies—

• Fantastic acoustical papers filled with information that you can share with employees, customers, architects, and owners.

— Acoustics in Healthcare Environments — Suspended Ceilings vs. Open Plenum — Acoustics in Schools

Product Rebate Programs—

• Joint partnerships and alliances through various company promotional programs

On-line Resources—

• Member Directory, Job Posting Opportunities, Upcoming CISCA events, Industry Studies, Construction Excellence Award Winning Photos, back issues of the magazine, links to training videos from manufacturer members and more.

• Single Industry Advocate and Voice

Not a CISCA Member Yet? visit CISCA.org and join on line!

CISCA headquarters • 1010 Jorie Blvd. • Suite 30 • Oak Brook, IL 60523 Ph 630-884-1919 • Fax 866-560-8837

INTERIOR CONSTRUCTION | Fall 2013

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Fall 2013 | INTERIOR CONSTRUCTION

LEARNING MADE EASY with WEBINARS

CISCA webinars are an easy and cost-effective way to keep informed on a wide variety of topics important to your business operation.

• November 13, 2013 Trevor Williams, PhD Topic: Construction Contract Types and the Emergence of Public Private Partnerships • December 11, 2013 Dennis Alvarez, P.E. Topic: Seismic Construction Handbook • December 18, 2013 Shirley Wodynski, Executive Director, CISCA Topic: CISCA Construction Excellence Awards Webinar

2014

• January 10, 2014 Shirley Wodynski, Executive Director, CISCA Topic: CISCA Construction Excellence Awards Webinar • February 12, 2014 Helen J. Kessler, FAIA, LEED Fellow, HJKessler Associates, Inc. Topic: The Highlights and Benefits of LEEDv4 and Navigating the Materials Credits in LEEDv4

For more information please visit CISCA.org or call 630-584-1919

For a complete listing of all CISCA webinars or to reserve a seat in class, visit cisca.org or call (630) 584-1919.