INTERNATIONAL PERSPECTIVES
INFORMATION MANAGEMENT
Get Your Information Governance Act Together in 2022 LAURENCE HART
As organizations prepare for the year ahead, it’s important to first review the information and content challenges from 2021. Well-known pandemic related issues aside, many of the challenges organizations faced centred around managing content from their new, or newly utilized, collaboration platforms. Common concerns included: • How do we manage content shared in Microsoft Teams? • What rules should we place around Zoom recordings? • How broadly should we allow access to this content? • Where did David keep the vendor proposals?
EXTERNAL FACTORS WILL CONTINUE TO PUSH ORGANIZATIONS TO ADAPT YET AGAIN. 2022 IS THE YEAR TO ENSURE YOUR ORGANIZATION HAS A STRONG INFORMATION GOVERNANCE PROGRAM TO HELP RESPOND TO THESE, AND FUTURE DECISIONS.
48 | iQ iQMarch March2022 2022
O
rganizations have wrestled with these, and similar, questions more frequently over the last two years. In some cases, they found the answers easily because they had a strong information governance (InfoGov) program in place that provided the answers. These kinds of changes aren’t going anywhere. External factors will continue to push organizations to adapt yet again. 2022 is the year to ensure your organization has a strong information governance program to help respond to these, and future, decisions.
CHICKEN OR EGG: INFOGOV GUIDING PRINCIPLES OR LEADERSHIP STRUCTURE? InfoGov professionals debate whether you should first have guiding principles or a leadership structure. This is a chicken and egg debate — it all depends on your perspective. However, having the leadership team identified and in place first allows the team to own and understand the information governance principles for the organization. As the InfoGov program grows and evolves from conception to execution, that leadership will need to guide the program to keep it on a steady course.