Winter 2021 CURRENTS | Riverbend Community Mental Health

CURRENTS WINTER 2021

Why Riverbend?

This Is My Brave Spotlight: Broken Pieces with Sunlight in Between Diversity and Advocacy: Serving the Whole Person

A PUBLICATION OF RIVERBEND COMMUNITY MENTAL HEALTH, INC.

CURRENTS IN THIS ISSUE...

01 A Letter From Lisa Madden Finishing 2021 with Gratitude 02 Why Riverbend?

An Interview with some of Riverbend’s long-tenured employees

06 This Is My Brave Spotlight: Broken Pieces with Sunlight in Between, by: Japhet Chalker 08 Diversity and Advocacy: Serving the Whole Person

10 Riverbend Residential Receives Upgrades Through Community Development Block Grant 13 Champions Recap

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A letter from Lisa Madden

FINISHING 2021 WITH GRATITUDE Greetings, As I reflect upon this past year, I can’t help but feel overwhelmed with a sense of gratitude for the dedicated staff members of our organization. In jobs like ours there really isn’t an end to the work, there is always more to do. During these past 18+ months I see staff stretching themselves to get more done and satisfy one more unmet need in the community. It’s their commitment to our mission that has allowed us to meet some of the everchanging needs of our client population.

Our Children’s Team rallied on very short notice to support the Department of Education and the thousands of students in our communities by providing camp counselor training on mental illness, coping strategies, and de-escalation techniques. We also provided clinical support for many children participating in camps over the summer. This was especially important as we help young people manage their stress and anxiety as they re-learn the complexities of inperson school and social activities.

Riverbend is actively participating in the statewide implementation of mobile crisis response services. Change at this magnitude while still meeting urgent behavioral health needs has been challenging but our psychiatric emergency services team has done so with calm and grace; particularly at a time when the demand for their services is at record high.

In the pages which follow you will learn about the Community Development Block Grant funding nearly 1.5 million dollars

Lisa Madden, CEO, Riverbend Community Mental Health

to upgrade our supported housing facilities. We are proud to be making these improvements for the individuals who call our residences – Mill House, Fayette and Twitchell – home. You will learn of our staff’s intentional efforts to Diversity and Advocacy. But first, you will hear from staff on why they have chosen to devote their career to Riverbend.

There is no question that Riverbend’s most precious asset is the staff who come to work every day intent on making a difference. We must look after each other and ourselves and make sure that we do everything we can to stay optimistic, healthy and happy!

Best, Lisa K. Madden CEO - Riverbend Community Mental Health

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WHY RIVERBEND?

An Interview with some of Riverbend’s long-tenured employees Over its 68 years, Riverbend has been fortunate to employ several staff members who have remained loyal to its mission and served the organization through many ebbs and flows. As meeting the behavioral health needs of our communities becomes increasingly more difficult with a national workforce shortage and the ever-evolving challenges our clients face, we interviewed eight different staff members with a combined total of 191 years of service to Riverbend to find out one thing: Why Riverbend?

What has encouraged, empowered or enabled you to stay at Riverbend for so long?

“The strongest reason why I stay is: who else is going to fight for these people?” shared Judy Griggs, a Team Leader at the Community Support Program (CSP), who has been working at Riverbend for 27 years.

Overwhelmingly, staff listed a genuine care for the clients and a true love of their job. Being surrounded by a team of individuals equally as dedicated to the mission has only helped to create an atmosphere of

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teamwork hard to find elsewhere.

“I like the mission, I like helping clients, and to have a group of people who are all dedicated to that – it does truly feel like a family away from your family,” said Chris Mumford, who started at Riverbend in the Residential Program and, over his 17 years, worked several different positions until gaining the title of Chief Operating Officer in 2017.

Job evolution, continuing education and hiring from within are other important aspects of retention at Riverbend. When a position is open, staff are the first to know and are encouraged to apply, allowing for many to explore and find the position that perfectly suits their unique strengths and talents.

For Griggs, the changing environment has been enough to keep her engaged. “Everything changes all the time. Some people will change jobs because they like a little bit of change here and there – this job is ever-changing. You’re either getting a new client or you’re looking at a new position or a new challenge,” said Griggs.

Opportunities for professional development are a large part of what has allowed Amy Stultz, a Senior Staff Psychologist at Riverbend’s Children’s Program (CHIP), to stay with Riverbend. “Would I have thought 19 years ago when I was doing just straight clinical work that I would have all these different hats?

Probably not. But if I didn’t have all of those roles, I probably wouldn’t still be here,” Stultz reflected.

More than one staff person echoed Stultz’s sentiments as a key

component to their own retention.

Internal and external training announcements are communicated and offered regularly to staff which is important for those needing to gain continuing education units (CEUs) for their licensure.

“Riverbend leadership created this culture of do this really hard work, know your evidence based practice really well, always look to learn more and, at the same time, balance out having a life,” said Stultz.

“I really like the work environment,” said Martha Pearson, a team leader at CSP celebrating nearly 30 years of service. “I’ve always felt like Riverbend is a very supportive and encouraging place to work. I have certainly grown a lot in my career and with my professional development through lots of great learning opportunities in terms of trainings and mentors, and I’ve had some absolutely wonderful supervisors and co-workers over the years. I just believe in what Riverbend does. I feel like our mission is very important and I feel proud to be a part of that.”

“Most people will come through the door and they’ll be like ‘oh, low pay, not a lot of bang for your buck’ and people will just leave because it’s just not their right job,” emphasized Griggs.

While high-paying jobs have never been a promised feature of any career in social work Riverbend has a dedication to ensuring a competitive wage for employees including compensation of at least fifteen dollars per hour, and offers a comprehensive benefits package including generous paid time off,

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affordable health, dental, and vision plans, supplemental insurance packages and much more.

What are some of the biggest changes you’ve seen in the community mental health field?

One of the largest changes in the community mental health field over the years has been perpetually low insurance reimbursement rates combined with an increase in beaurocratic oversight, or what Chris Mumford calls “Administrative Burden”.

When Mumford was new to Riverbend, they were one of the first community mental health centers in the state of New Hampshire to have implemented an Electronic Medical Record (EMR) system. At the time, he recalled a feeling of excitement around being able to better organize client information, document more efficiently and easily harvest data and reports.

As a non-profit community mental health center, Riverbend is part of the larger statewide behavioral health system and contracts with the State of New Hampshire to provide a significant portion of their services. In order to receive this critical assistance, a certain level of reporting is required.

“Case Managers used to just have to know who was on their caseload and how to document. Now, they need to know the whole continuum of care, adhere to this protocol and that protocol, and track a lot more of what they do, because we have to report a lot more of what we do to the State and insurance companies,” he expressed.

Mumford acknowledges that the reporting does, of course, support a

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more meaningful purpose in identifying needs for program improvement and development. Riverbend has made great strides in creating programs to support immediate community needs for an ever-evolving client population.

Sharon Grant, a Psychiatric Nurse at Riverbend’s Franklin Program, has seen many initiatives come and go over her 27 years. “Mobile crisis is awesome, that’s a huge plus.

The crisis apartments and crisis treatment center – those are all steps in the right direction. So, I’m very impressed with the moves that we’re making, but the need is so much greater now, too,” she conveyed.

“I feel like the last 5-10 years have really presented a lot of unique challenges,” explained Pearson, specifically regarding the client population. “People’s problems, in some ways, are even more complex than they’ve ever been because of some of those societal challenges – the lack of resources and housing, the increase in substance misuse, and then the pandemic.”

“Covid has been a pretty big challenge,” said Ellen Gobeil, a team leader at the Franklin Program who has been at Riverbend for 35 years. “Trying to help clients maneuver through that while being supportive to case managers to find really creative ways to work with clients during the pandemic, that’s probably been the biggest change.

Everything is constantly changing. I mean you name it, it’s changing.”

Shawn Schuler, a Child and Adolescent Psychiatric APRN employed at CHIP for 16 years, has been grateful to see a more holistic approach to the treatment of clients. “I’ve seen a predominant psycho-dynamic-based approach to treatment evolve to increasingly more sophisticated evidence-based practices that are tailor-made for specific disorders to achieve optimal outcomes, and more laserfocused pharmacological treatments to get better symptom control outcomes with as minimal side effects as possible.”

What advice would you give to someone in the mental health field to mitigate burnout?

Interestingly, burnout is not uncommon for those who have chosen careers in mental health.

“I think sometimes in this field we have the tendency to forget that we need as much support, nurturing, caring,

and resources as the people we serve,” explained Martha Pearson.

Fortunately, the employees we interviewed are well-seasoned in the art of preventing burnout. Every single staff member noted the importance of “self-care”, which is defined in the Merriam-Webster dictionary as “the practice of taking an active role in protecting one’s own well-being and happiness, in particular during periods of stress”. Thus, selfcare can come in many shapes and sizes.

Chris Mumford cited the importance of regularly taking time off. “Proactively plan to not burn out. Don’t wait until you feel burnt out, schedule anti-burnout activities.

Whether it’s going for hikes, or going away, or taking time to read a book, whatever it is, you have to invest in yourself in that way.”

For Sharon Grant, it’s about finding enough fulfillment in the workplace to be able to separate work and life. “I get my needs met here at the office. I can provide support, I get support. It’s just a very supportive environment at work, which enables me to turn work off when I’m at home.”

Another commonly expressed sentiment around self-care was the ability to ask for help from those around you, and being able to identify when you might need to take a break.

“Being open and seeking consultation from peers and supervisors, that support is huge. None of us have all the answers,” emphasized Shawn Schuler.

“Definitely ask for help. Don’t just wait for someone to give you help, you have to ask specifically. There’s always someone to help and answer your questions and be there to support you,” echoed Sheryl Reasoner, a Clinician at CSP with 19 years of Riverbend experience.

“Knowing yourself, and knowing what your limits are, and having a crew around you that’s going to hold you to your limits and help you when you become a little crispy is the most important, I think,” said Amy Stultz.

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Judy Griggs and Ellen Gobeil are often reminding their teams to let go of what they can’t control and strive for a shift in mindset when things get stressful.

“A lot of things that are going on are related to factors outside of our control. You have to let go of what you can’t control,” expressed Griggs. “I think when you change your thinking around administrative requirements to a higher quality of services for your client, that line of thought can positively impact your perspective.”

“Embrace the work that we do,” advised Gobeil. “You have to be a pretty selfless person because we’re there for the clients. We’re not there to get anything back – we’re just there. Wherever they’re at.”

THANK YOU to our Mission Mentors – those who have dedicated 15+ years to Riverbend’s Mission: Caring for the Behavioral Health of Our Community.

Jordy Cornog 08/20/1984

Sheryl Putney 05/27/1997

Jaime Corwin 04/27/2002

Deborah Graham 06/13/2005

Ellen Gobeil 01/03/1986

Kathleen Sheldon 08/31/1998

Christopher Mumford 06/25/2002

Kim Pike 09/29/2005

Dale Quimby Sr 06/14/1988

Mark Fanny 03/08/1999

Sheryl Reasoner 07/01/2002

Rick Axtman 05/08/1989

Kathleen Egan 03/15/1999

Amy Stultz 09/04/2002

Michael Sammann 08/01/1991

Erling Jorgensen 09/06/2000

Sam Record 12/30/2002

Martha Pearson 11/04/1991

Charles Stillings 02/12/2001

Dara Petrovic 03/24/2003

Wayne Castro 08/20/2001

Erin Pollinger 09/01/2004

Amy Adams 07/12/1993 Sharon Grant 04/18/1994 Judith Griggs 12/03/1994 Tammy Oldenburg 09/12/1995

Donna Brisson 09/04/2001 Richard Roberts 12/10/2001 Zarko Petrovic 04/13/2002

Leeann Shelton 02/22/2005

Shawn Schuler 11/07/2005 Jessica Hickey 01/03/2006 Erin Butler 01/26/2006 Tracy Byers 03/13/2006 Debbi Leppanen 06/05/2006 Michelle Rodonis 10/17/2006

Amanda Goodell 04/12/2005

Want to learn more?

Visit Riverbendcmhc.org/careers

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the first time i screamed i wanted to die i was 6 years old i was fractured the second time i screamed i wanted to die i was 16 years old i was serious too serious when my mother died i was 17 years old i didn’t want to die i knew i had to live but i didn’t want to either i had cracked but like a broken windshield i didn’t have the money to replace i held it together over the course of the next 5 years i attempted to piece myself together i succeeded in breaking into finer fragments i became someone different someone i thought everyone around me wanted me to be when i took out the trash i saw a dumpster backlit by this sunset i was 21 years old this skyline, this sunset it broke me open then it put me back together something clunked into place in my thoughts i began to write ---

that sounds sad but i find it interesting that its not it’s not happy, but it is interesting i find it interesting that as i write this I’m sitting in a mess of my own making there are clothes strewn about that i haven’t picked up papers i haven’t gone through adulting i have not yet done yet isn’t it interesting that I’m okay? i’m happy as can be writing this out i said screw it and i wouldn’t do anything else until i wrote this down speaking of being down i recently was broken up with i hate myself for losing myself in her sacrificing my well being just to be with her not taking care of myself at all, i’d rather be with someone else and distracted from my all i know that i miss her still… but i don’t i feel more free-er now then i ever thought i would be i’m not happier, I’m more free more able to see that life is interesting i lost myself loving her then i lost myself in myself but i need to learn to love myself even more than i ever loved her see my value my worth is so not defined by how anyone else perceives it --isn’t it interesting? how life is full of ups and downs but everything is always so fascinating it is interesting that we love it is interesting that we hate it is interesting that we are even alive to do either of those things that we have the time to concern ourselves with other people that i could sacrifice myself so much for one person and see no evil that is extraordinarily interesting because there is hope in only that one fact

i love life everything about it interests me every little thing is a puzzle that i care about solving everything i don’t understand i want to observe more

even if the love i gave to someone else i can never get back i gave it therefore it exists since i know without any doubt that that powerful of love exists in me

i find it interesting that i think of most of my ideas while driving i find it interesting that i drive my moms old car but didn’t have to pay any money for it but i wouldn’t be driving it if she had not died so what did i really pay?

i can know that it exists in other people isn’t it interesting that i think it exists in everyone? even though it might not? i have hope that it is only something that’s been forgot my brain thinks in rhymes isn’t that weird? weird is another word for interesting only more off putting

--we fear what we cannot understand so we only understand what we can we need to understand what we fear so we can understand more than we ever dreamed we could i heard of a tradition from japan that when something ceramic breaks they repair it with gold something we have given value to over all else now close your eyes imagine every crack and break you have every scar you’ve gained over the years every anxiety attack every break down being filled with gold it is apparent you were broken but you glimmer now like no other because no flaw in one person is like any other now imagine that instead of gold it is filled with something of true value filled with passion with interest with love with insight with the words that could help someone else in their personal fight imagine that because of your flaws you get to be the light in someone else’s life You are uniquely broken pieces with you are one of a kind you have a unique mind with unique ideas thoughts dreams never look at someone or something and think you see everything it seems to be --isn’t this all interesting? i love life --there are so many things that i do not understand there are so many things i probably never will isn’t that interesting? isn’t that exciting? it means i get to talk to other people

express my ideas listen to theirs grow as a person i love life

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--not enough people talk about the important things almost everyone seems to think about them not enough people say anything the ones that do are often misunderstood as I’m sure i will be as i start to speak my mind but there is no chance in hell that i will ever stop because i love life --there are so many things that are interesting that i have not written here this is a puzzle that i haven’t solved yet i don’t think i ever will I’m so excited that for the rest of my life i get to break over and over then repair the pieces with sunlight that is absolutely amazing to me so absolutely interesting --maybe this is nothing but ramblings of someone who thinks they see the world for what it could be --this is still writing that will never be finished and as beautiful as it was unrefined I’ll continue to refine it because life is about being consistently happy AND constant refinement isn’t it interesting that what it took was a sunset and some trash for me to finally fall in love with the fact that i am alive that i am here for just now and that i am going to die someday? I’ll perish just like everyone else so I’m going to leave everything behind that i can --when i decided to step out from behind the curtain of my fear, self doubt and anxiety when i decided to step on stage i was 25 years old that happens to be today thank you for this opportunity to break in a new way

THIS IS MY BRAVE SPOTLIGHT: BROKEN PIECES WITH SUNLIGHT IN BETWEEN By: Japhet Chalker | Read more at jcxpoetry.com

we don’t understand something or someone and we call them weird or we say that’s weird when really we mean that we don’t understand them yet they’re more interesting than we can fathom

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Peer Living Room at Riverbend’s Behavioral Health Crisis Treatment Center

DIVERSITY AND

ADVOCACY: SERVING THE WHOLE PERSON In June of 2020, when citizens across the nation expressed outrage over the killing of George Floyd and the pattern of such injustices through time, Riverbend reignited their Diversity and Advocacy Committee in an effort to take meaningful action and give staff an opportunity to directly impact the agency’s longstanding commitment to supporting diversity.

“At Riverbend we’re in a pretty tricky spot, because there are lots of people in our community that we serve that have different backgrounds and beliefs that we, as individual providers, may or may not agree with,” said Sarah Gagnon, VP of Clinical Operations and Chair of Riverbend’s Diversity Advocacy Committee (DAC).

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“What we can do is make sure that we are as educated as possible; that the assessments and the materials we use to support treatment enable us to serve the whole person that we’re working with.

That means taking into account their background, their family, and their cultural beliefs; and making sure we’re as inclusive as possible with regard to all of those systems when offering treatment,” Gagnon explained.

THE CHARTER OF THE DIVERSITY ADVOCACY COMMITTEE SUMS THIS UP WELL: The charge of the committee is to explore opportunities to improve our ability to meet the needs of our community by: 1. Researching and identifying training opportunities to promote best practices to adequately serve the population of our community; 2. Examining internal processes to promote cultural sensitivity; 3. Suggesting policy and/ or procedure modifications that address cultural competency to Riverbend Senior Management; and 4. Collecting and vetting resources for staff and clients’ utilization.

One significant undertaking of the committee in the past year has been an agency-wide survey that asked a variety of questions to gauge staff views and beliefs about social justice, systemic racism, and the use of pronouns when addressing individuals. The survey also assessed training needs and desires.

Results from the survey were tabulated and assessed by two of Riverbend’s doctoral psychology interns. Their summary allowed the committee to identify gaps in knowledge and understanding.

The group then compiled a library of resources which is accessible to staff on Riverbend’s employee-only intranet. Additionally, the committee will continue to find and distribute training information specific to the needs identified in the survey.

“We do have staff that come from diverse backgrounds and when we make consistent efforts like this, hopefully, those individuals feel seen and heard and know their experience is important to the whole agency,” said Gagnon.

It’s hoped that disseminating this information regularly will encourage managers and staff to feel comfortable and confident having these discussions in team meetings and elsewhere. And ultimately, it’s the Committee’s goal to see respecting and advocating for diverse populations become increasingly embedded in the Riverbend culture.

“The message that we want to get out to staff is that everybody is unique and comes from a different background, and we strive to tailor our services to meet individuals where they are at. An old way of thinking about diversity was that everybody should be treated exactly

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the same. But we’ve evolved and have come to see that such an approach actually dilutes individuals’ diversity and doesn’t honor their background or where they’re coming from.”

Gagnon notes, “My goal for the end of this year is to be able to push out these trainings in a way that doesn’t feel perfunctory, but feels like it was very thought out and that we have a leveled approach to these trainings; That our presence in the community is such that we are able to work with anyone with any background. We are here to support the behavioral health of this community. That includes everyone, no matter where they are from or how they identify.”

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RIVERBEND RESIDENTIAL RE THROUGH COMMUNITY DE

Riverbend’s Residential programs have been providing a place to call home for individuals living with varying degrees of severe and persistent mental illness for more than 40 years. And a recent award from the Community Development Block Grant Program (CDBG) means that all three of Riverbend’s current residential sites (Fayette Street, Mill House, and Twitchell House) will see improvements in the coming months. “’Home’ for our residents, as for most of us, means a place to belong and feel safe. The improvements made possible by the CDBG Award will allow us to modernize parts of Twitchell House, brighten up the place, and make it feel more warm and welcoming,” said Sheri LaBraney, Program Manager at Twitchell.

According to the U.S. Department of Housing and Urban Development (HUD), the CDBG Program provides annual grants to states, cities, and counties. The goal of these grants is to develop viable urban communities by providing housing that offers suitable living environments and by expanding economic opportunities, primarily for low and moderate-income people.

In the fall of 2020, Riverbend received notification from

the City of Concord that applications for the next round of CDBG funds were available. Terry Sturke, a Riverbend Project Manager, sprang into action and began to explore the complex process for securing these funds.

“The process has many, many steps”, Sturke shared, “including attestation of intent to occupy the building for 20 years; a plan for the residents while work is being done; proof of residents’ income eligibility; and, under normal circumstances, a tour of each of the buildings.”

Due to the restrictions of COVID, Sturke needed to get creative. “In lieu of a tour, I made six videos and submitted them to the Community Development Finance Authority. They reviewed the application, held hearings and, ultimately, approved Riverbend’s application”.

The three CDBG grants awarded total 1.2 million dollars and will be used for the following major improvements at our residential sites: • Replace windows, • Trim upgrades and new exterior paint, • Upgrade lighting to LED,

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ECEIVES UPGRADES EVELOPMENT BLOCK GRANT

• Complete kitchen remodels, • Room wall repair and new paint, • ADA-compliant bathroom renovations, and • Complete renovation of 17 apartments.

Critical next steps in the process include an external and internal review of each of the buildings to assure the grantor that the project abides by city and town building and environmental code regulations.

The age and historic nature of some buildings had to be considered as well. “For example, we had to have the NH Historical Commission give us approval for a particular kind of window that we are using, to ensure that it was historically appropriate for the building,” Sturke explained.

“Due to the complex nature of the CDBG, it’s best to find a contractor who’s experienced with the grant process,” Sturke added.

Once approved, the project will reside in the hands of a Construction Manager. Public Notices will be published with open-house dates for contractors to view and bid on the different site projects. Sturke was hopeful that the

work could begin in November, 2021, on the full apartment renovations at Mill House located in Boscawen, NH. For LaBraney the whole process strikes a chord that runs even deeper than construction. “Just knowing that we’re making improvements to the resident’s home to make sure they’re safe and comfortable will, hopefully, help provide them with an even higher sense of security. And it underscores the fact that we care.”

WANT TO JOIN THE EFFORT? RIVERBEND IS LOOKING FOR IN-KIND DONATIONS OF THE FOLLOWING ITEMS:

• Furniture (beds, wardrobes, chairs) • Kitchen supplies for the three new kitchens at Fayette Street (pots pans, dishes, cooking utensils, toasters, coffee pots) • Monetary donations are always welcome and can help with the purchase of the above items, too.

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YEAR END GIVING Here at Riverbend we have an amazing team that welcomes everyone seeking services. A team that works side-by-side with other community providers – educators, physicians, first responders, homeless outreach workers – to make sure that people are able to access care when they need it.

This Holiday season we need your help to allow us to continue to care for the behavioral health of our community. Here are just a few examples of how your gift will help: $3,000 supports a scholarship for an individual seeking addiction treatment. $2,000 supports crisis intervention for an individual experiencing an emergency. $1,000 supports school-based clinical programs at elementary, middle, and high schools. $500 supports employment services for an adult with chronic mental health issues. $250 supports InSHAPE, a wellness program for adults with a mental illness. $100 supports a child attending vacation camp. $75 supports a Holiday Meal for our residents living at Mill, Fayette or Twitchell House. $50 supports Parenting Education programs.

We simply can’t do it without you! Your support will make a lasting impact in the lives of children and adults in our community.

If there is a specific program or area of interest you wish to support, contact Karen Jantzen, Director of Community Affairs at 603-226-7505 ext. 4333 or kjantzen@riverbendcmhc.org.

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CHAMPIONS RECAP Thank you for supporting Riverbend as we celebrated our 15th Annual Champion for Mental Health Awardee, Commissioner Robert L. Quinn.

This award recognizes Commissioner Quinn’s efforts to explore ways to better address mental health and wellness needs for all 1600 Department of Safety employees. He is committed to changing the culture around mental and emotional health and offering assistance, education and support to all who need it. In April of this year, Commissioner Quinn and senior management announced the creation of the Department’s Wellness and Resiliency Program. Congratulations, Commissioner Quinn!

BOARD OF DIRECTORS

SENIOR LEADERSHIP

ABOUT RIVERBEND COMMUNITY MENTAL HEALTH

John Barthelmes, Chair James Doremus, Vice Chair

Lisa K. Madden,MSW Chief Executive Officer

Founded in 1963, Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services in central New Hampshire. Core programs include:

Leslie Combs

• Addiction Treatment and Recovery

Frank Boucher John Chisholm Christopher Eddy Benjamin Hodges Nicholas Larochelle, MD Rabbi Robin Nafshi

• Counseling & Mental Health Services for Children and Adults

Bradley Osgood

• Psychiatric Emergency Services

Glenn Shepherd

• Residential Programs for Adults • Wellness Education Currents is a publication of Riverbend Community Mental Health, PO Box 2032, Concord NH, 03302-2032. All Rights reserved. Mailed free of charge to friends and supporters, Currents is also available at riverbendcmhc.org.

LET’S GET SOCIAL:

James Snodgrass, Med Carol Sobelson Johane Telgener Kara Wyman EX OFFICIO Lisa K. Madden, MSW Chief Executive Officer Riverbend Community Mental Health Robert P. Steigmeyer Chief Executive Officer Concord Hospital

Chris Mumford, LICSW Chief Operating Officer Crystal Welch Chief Financial Officer Jaime Corwin VP of Human Resources Sarah Gagnon, LICSW VP of Clinical Operations Kevin Irish VP of Information Services Karen Jantzen, CFRE VP of Community Affairs Sheryl Putney VP of Quality Assurance

PO BOX 2032 CONCORD, NH 03302-2032

NON PROFIT ORG. U.S. POSTAGE PAID Concord, N.H. Permit No. 763

P R O V I D E R S W H O T R U LY C A R E riverbendcmhc.org/careers